TCASE STUDY
IMPROVING PERFORMANCE WITH A FAST, AGILE AND SECURE DATA CENTRE SOLUTION
Global operator of end-to-end ICT solutions collaborates with leading and trusted data centre provider to deliver fast, secure and agile data centre solutions.
You have more than 72 data centres worldwide housing 45,500 managed servers, 35,500 managed virtual servers and 138,111 TB of storage. In Singapore, you have decades of experience providing a full spectrum of high-quality, reliable information and communications technology (ICT) systems to multinational corporations and public sector institutions. You wanted to expand your ability to solve complex ICT challenges by working with a data centre specialist that would let you focus on your core competencies and growth while adding significant value to your business. You not only found what you were looking for, you won a trusted partner that could plan, design and deploy an enterprisequality data centre solution faster and more securely than anyone else.
The Company: Global operator of end-to-end ICT solutions T-Systems International, the business and corporate subsidiary of
Deutsche Telekom, employs 47,800 people in 20 countries. T-Systems Singapore, a subsidiary of T-Systems International, delivers end-to-end ICT solutions to more than 250 customers across the Asia Pacific region, focusing on multinational and medium-sized organisations. The company is a world leader in data centres and one of the first global organisations to be named an SAP Application Management Services provider. In Singapore, the company has three data centres as well as a regional help desk, a desktop services centre and a network operations centre, all part of its global ICT delivery platforms. Wheth-er it is computing services, network services, desktop services, systems integration or full outsourcing solutions, customers count on T-Systems to solve their ICT challenges so that they can focus on their core competencies and growth in Asia Pacific.
The Challenge: Building a secure and compliant data centre in record time
As ICT specialists with extensive experience with major global projects, our clients expect flawless end-toend solutions that meet their strict security and compliance policies. It was important and urgent that we find a partner that could fulfil both our needs and our clients’ demands Joseph Punzalan, Team Lead of Data Centre Operations, T-Systems Singapore
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T-Systems is no stranger to building its own leading-edge data centres. However, in 2013, a global company urgently required a new platform be built from scratch for its exclusive use. It needed it within a year at most – making timing a major challenge. facilities that was immediately In addition, the data centre was expected to pass regular security audits as part of the customer’s several layers of strict security policies. Reliability and server uptime were also critical requirements; it was important that T-Systems could remotely monitor power us and temperature in the data centre at any time. To satisfy its demanding customer and meet its own requirements, T-Systems was uncompromising about having the right data centre partner.
Digital Realty Additional Properties NORTH AMERICA USA WEST REGION
USA CENTRAL REGION
USA EAST REGION 111 8th Ave, New York City 1115 Centennial Ave, Piscataway 365 Randolphville Rd, Piscataway 128 1st Ave, Boston 200 Quannapowitt Pkwy, Wakefield 36 NE 2nd St, Miami 113 North Myers St, Charlotte
600 W 7th St, Los Angeles 200 Paul Ave, San Francisco 3825 NW Aloclek Pl, Hillsboro 2001 6th Ave, Seattle 2805 Lafayette St, Santa Clara 1100 Space Park, Santa Clara
9355 Grand Ave Franklin Park, Chicago 9377 Grand Ave Franklin Park, Chicago 350 E. Cermak Rd, Chicago 600 S. Federal, Chicago 1125 Energy Park Dr, Minneapolis 375 Riverside Pkwy, Atlanta 210 N. Tucker, St. Louis
EMEA AMSTERDAM Cateringweg 5, Schiphol Noord, Amsterdam Gyroscoopweg 2E-2F, Amsterdam Naritaweg 52, Amsterdam Paul Van Vlissingenstraat 16, Amsterdam
GENEVA Chemin de L’Epinglier 2, Geneva
DUBLIN Blanchardstown Corporate Park, Unit 9, Dublin Clonshaugh Industrial Estate, Dublin
To Singapore To Sydney
Hong Kong Manchester Dublin
Osaka
Seattle
London
To Dublin
Toronto
Portland
Boston
Minneapolis / St. Paul
New York Metro
Amsterdam
To London Singapore
San Francisco
Chicago Sacramento
To San Francisco
Northern Virginia
Silicon Valley
Denver
Paris St. Louis
To London
Los Angeles
Geneva Charlotte
Phoenix
Atlanta
Dallas Houston Austin
Sydney
Melbourne
To Amsterdam
Miami
Reliability and server uptime were also critical requirements; it was important that T-Systems could remotely monitor power us and temperature in the data centre at any time.
The Solution: State-of-the-art facility in Jurong, Singapore
Summary: Improving T-Systems’ speed and e iciency
Out of three data centre providers, Digital Realty was chosen to install the data centre in its Jurong facility. Its upgraded security features, reasonable pricing and impressive track record meant Digital Realty could meet T-Systems’ current and future requirements. In March 2014, less than a year after T Systems
T-Systems urgently needed to find a data centre facility that would allow it to quickly and securely deliver a state-of-the-art data centre for a highly demanding client. Digital Realty’s excellent track record and proven expertise made it a secure and reliable option. The data centre was built and delivered at Digital Realty’s facility in Jurong, Singapore, with-out major setbacks and within the allotted timeframe.
embarked on the challenging project, Digital Realty delivered a proven, multi-generational, modular data centre facility without any major delays or setbacks. T-Systems’ data centre facility in Jurong is housed in suites capable of delivering up to 720 kilowatts of IT load. T-Systems currently has four cages in two suites, along with cold aisle containment systems inside the cages as part of its energy saving and power e iciency strategy. Digital Realty Jurong was initially an active disaster recovery site for T-Systems, but thanks to enhanced security features and audit certifications it has become their primary site. The setup of the platform is currently ongoing.
About Digital Realty
Its upgraded security features, reasonable pricing and impressive track record meant Digital Realty could meet T-Systems’ current and future requirements.
SALES T+ 5 E sales
www.digitalrealty.asia
@digitalrealty.com
Our Locations in Asia Pacific HONG KONG MELBOURNE SYDNEY SINGAPORE OSAKA
APAC Hong Kong
33 CHUN CHOI STREET TKO INDUSTRIAL ESTATE
Melbourne • 186,000 sq. ft. facility • 8.64 MW of critical IT capacity • Network rich location with close proximity to the HKEx (Hong Kong Stock Exchange); open and neutral cross connects • Access to key Internet gateways through existing lit fibre services • Design PUE of 1.7 • used for heat rejection • Uptime Institute Tier III certified for Design and Construction
161,000 sq. ft. site for development Robust low latency cloud network Design PUE of 1.35 Geographically resilient location above flood plain compared to Osaka City • 20KM from Osaka CBD
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IBARAKI CITY, SAITO Y
Cooling highly certified sites ASIO, SOC1 & SOC2 • Both facilities outside of CBD area, mitigating metro risk
72 RADNOR DR. MELBOURNE
177,000 sq. ft. facility 13.2 MW of critical IT capacity Diverse and redundant utility feeds Carrier-neutral diverse and redundant POP rooms Access to a variety of exchanges and networks including the local internet exchange Dark fibre connection with other Digital Realty data centre in the west Design PUE of 1.5 MAS TVRA compliant and Green Mark Platinum certified
3 LOYANG WAY SINGAPORE
94,000 sq. ft. facility 5.76 MW of critical IT capacity Robust low latency cloud network Design PUE of 1.3
• LEED Platinum and NABERS compliant;
Singapore
Osaka
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Sydney
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86,000 sq. ft. facility 5.76 MW of critical IT capacity Robust low latency cloud network Design PUE of 1.2 NABERS compliant; highly certified sites ASIO, SOC1 & SOC2
• Outside of CBD area, mitigating metro risk
EMPLAR ROAD ERSKINE PARK, SYDNEY
