Canada-PEI Job Grant to help employers train new and existing staff by Gloria Welton

Volume 15, Number 04 October 2014 Please take one P E I J o b N e w s Yo u C a n U s e Canada-PEI Job Grant to help employers train new and existi...
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Volume 15, Number 04

October 2014

Please take one

P E I J o b N e w s Yo u C a n U s e

Canada-PEI Job Grant to help employers train new and existing staff by Gloria Welton

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any employers across PEI look for ways to train new and existing staff to make sure they have the necessary skills needed to grow their businesses. One large construction employer says, “I recognized early on that if we were to continue to grow, I had to start investing in the staff by offering training.” The new Canada-PEI Job Grant targets these employers. “Employers who see an opportunity to invest and upgrade their workforce can contact Skills PEI directly to learn more about how our governments can help invest in their employees,” says Allen Roach, Minister of Innovation and Advanced Learning. “Smart business operators have long recognized that the money they spend on staff is one of the most effective investments they can make. Together we will help employers who are creating jobs and opportunities across our Island and we will help Islanders who want to improve their own workplace skills.” Minister Roach says the establishment of this fund has been a long road of discussion. “My colleagues across Canada worked directly with Federal Minister of Employment and Social Development Jason Kenney in an effort to ensure this new agreement will assist Canadian job seekers and employers.”

Allen Roach, Minister of Innovation and Advanced Learning, and Gail Shea, Minister of Fisheries and Oceans and Member of Parliament for Egmont, recently signed the new Canada-PEI Job Grant agreement. “I encourage Island business to explore how this program will help to bring out the best in our Island workforce,” says Minister Shea. “We know we have an aging workforce, and that is why Canada is seeking to do a better job of tying skills training to real jobs. We need increased employer involvement and private sector investment in skills training.”

The fund is available to private sector businesses based on PEI or to organizations acting on behalf of a group of employers. Projects must result in a new hire or a better job for an under-employed or employed individual. 

The federal government will transfer $2 million to PEI through the Canada Job Grant annually.

Cost sharing

“Through this grant we are taking real action to link skills training with available jobs,” says Minister Gail Shea, on behalf of Minister Jason Kenney.

The design of the grant was based on input governments received from employers who said they need to be at the table when decisions are made about where to spend training dollars.

“Canada has the strongest job creation record in the G-7 with over one million jobs created since the depths of the recession. In the future, job creation will be even stronger, and the prospects are bright.”

How the Canada-PEI Job Grant works

Minister Shea says that 100 major resource projects are scheduled to come on stream across Canada over the next decade. “We also have recently completed free trade deals with the European Union and South Korea, which will give us access to 550 million consumers. “We may not be able to seize these opportunities and grow our economy if we don’t ensure Canadians have the skills employers are looking for. For example, Build Force Canada tells us as many as 1,500 people on PEI in the construction trades will retire over the next 10 years. 2014 Blogs

The fund is for short-term training provided by an eligible third-party trainer such as community colleges, career colleges, trade union centres, or private trainers. Training can be provided in a classroom, on-site at a workplace, or on-line. Employers receiving the Canada-PEI Job Grant will contribute one-third of the total training costs. Small businesses will be able to make flexible arrangements; they may be able to count wages as part of their contribution. “It is designed to be flexible enough to meet the needs of businesses of all sizes, in all industries and regions,” says Birt MacKinnon, Director of Skills PEI. “Employers can contact Skills PEI directly to discuss their training needs.” www.employmentjour ney.com

Under the Canada-PEI Job Grant, Skills PEI may contribute up to two-thirds of the direct training costs to a maximum of $10,000 for costs including: • Tuition fees • Textbooks, software, and other required materials • Examination fees. For more information on the Canada-PEI Job Grant or other Skills PEI programs, contact a Skills PEI office location: • Charlottetown: (Atlantic Technology Centre) (902) 368-6290 • Summerside: (Access PEI) (902) 438-4151 • O’Leary: (Future Tech West) (902) 859-8898 • Montague: (541 Main Street) (902) 838-0674 • Access PEI - Wellington (902) 854-7250 • Access PEI - Souris (902) 687-2000 Visit www.skillspei.ca Funded through the Canada-PEI Job Fund. facebook, twitter

Health Jobs

Medical Device Reprocessing Technician education now available on PEI by Gloria Welton

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s a result of job demand, Holland College, in partnership with QEH and Saskatchewan Institute of Applied Science & Technology (SIAST), is now offering a Medical Device Reprocessing Technician program. Students can enter the program on a continuous basis, depending on the schedule, which starts in November, 2014. People in this profession are responsible for reprocessing or sterilizing all medical devices (surgical instruments) after use in the operating room or other hospital department. “This is an absolutely wonderful and evolving career choice with lots of opportunities for meaningful employment,” says Susan MacKinnon, who has been the Supervisor of the Sterilization and Reprocessing Department at the Queen Elizabeth Hospital in Charlottetown since 2001. Susan is also helping to coordinate the implementation of the program.

“As a result of the need for this profession to grow, we have created a higher level Technician position,” says Susan. “Now we have two of those staff in place. They support the manager and are in constant contact with the operating rooms, the clinics, and other areas of the hospital.”

Submitted photos

From left, Medical Device Reprocessing Technicians Kevin McCabe, Kelley Rhynes and Mark Butler next to the steam sterilizer at QEH.

“This department has grown significantly in the last 10 years, and we are starting to branch out into other clinical settings within the hospital,” says Susan. “Because of the rise in infectious control issues, it is high priority for our department to remain a strong part of the healthcare system and to provide quality care to patients. “By offering exceptional post-secondary education right here at home, we are addressing the challenge of increasing the number of well-educated staff that will be required.” Dave Beaton, Director of Programs with Holland College, says the need for more Medical Device Reprocessing Technicians is similar across Atlantic Canada. “People who are unemployed or underemployed should consider this career because it is a high demand and lucrative profession,” says Dave. “And for those currently working in the field who want further training, we have provided a flexible program schedule.”

About the profession on PEI Presently, four hospitals on PEI employ Medical Device Reprocessing Technicians: • QEH has 30 Technicians • Prince County has six to eight Technicians • Western Hospital has one Technician • Kings County Memorial has one Technician. The PCH also provides services to other facilities such as the Atlantic Veterinary College and longterm care facilities. “The average age of our staff is 50 years old. Most are women, but we are hiring more men than in the past,” says Susan. The QEH department operates from 7 am to 11 pm, seven days a week. About 80 percent of work is for the operating room. The other 20 percent is for procedures done in the emergency room and in ambulatory care.

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2014 Blogs

Lori Hughes, QEH

MJ Kim, QEH

About the program

Wages and benefits

To meet the new standard for Technicians, a certificate in Medical Device Reprocessing is required.

A Technician starting out earns about $21 per hour. “If you were hired on at any PEI hospital, you would be entitled to benefits,” says Susan.

For the past two years, Susan has been working closely with SIAST to allow Island students to fully complete the program by doing the practicum component at the QEH. “We have hired graduates of this program, and we presently have students who are at the practicum stage.”

“It’s a job that you can feel proud to do. We have a great group of people in this department. They are committed to their work, and they are always trying to find ways to do their jobs better.”

“When students register with Holland College, they will be linked to the SIAST curriculum,” says Dave. “Students will also be connected with the QEH department and the PCH department, and will be assigned a practicum and a preceptor who monitors the placement.” The home study portion of the program is print based and tutor supported. It includes four modules plus a 400-hour practicum. Each module is offered about every two months. “All components of the program could be accomplished on a full-time or part-time basis,” says Dave.

How to get started in the program Students register with the college through the website or directly with the admissions office. Then they start to receive information from SIAST for the theoretical modules. Rosemary White, Holland College Program Manager with Health and Community Studies, will oversee the students. Students will have access to all the resources, perks, supports, and benefits the college provides. When they finish the fourth module, students will continue to be under Holland College during the practicum module.

For more information, contact Susan Mackinnon at 902-628-7158 or Rosemary White at 902-566-9672. Visit Holland College at www.hollandcollege.com For more information about Saskatchewan Institute of Applied Science and Technology (SIAST), Continuing Education, visit www.siast.sk.ca/distance/?p=mult&c=235 For the full interview, visit www.employmentjourney.com and search Medical Device Reprocessing Technician www.employmentjour ney.com

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Health Jobs

The employment scene on PEI

Discover your future in health care

Check the Inside Out

by Gloria Welton

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n the province of PEI, there are over 65 health care professions to choose from. Many are in demand right here at home and around the globe. But it can be difficult to narrow down the right career choice for you. The PEI Health Sector Council’s 2014 Health Careers on PEI Guide provides key information on many of these professions. “As a student, you will find this information extremely valuable as you determine a career path that best suits you,” says Crystal-Lynn O’Meara, Executive Director. “It is so important for those considering a career in health care to be well-informed.” A hard copy of the Career Guide can be picked up at the PEI Health Sector Council’s office, and the information is also available on-line at www.peihsc.ca “We encourage students and career seekers to visit our office to discuss their interest in pursuing a career in the health sector.” Help yourself by checking out the 2014 Health Careers on PEI Guide as you pursue a very rewarding career helping others.

Help to research a career A few years ago, a UPEI student reviewed the Health Careers on PEI Guide as she did her research. She was in her third year of the Bachelor of Science program. She did not know what her career plan was going to be after graduation. Her mother is a nurse, but she knew that was not the field of choice for her. She came upon information in the Guide about Medical Laboratory Technologists (MLT).

Home Instead Senior Care, Charlottetown.................................... 4 Aerospace and Defence Association of PEI................................................ 5 Agriculture jobs and employment services............................................. 6 Hanrahan Safety Consulting, Charlottetown.................................... 7 Farm Technician Apprenticeship program ................ 7 HR needs of restaurants in eastern PEI .................................. 8, 9 Prince Edward Aqua Farms, New London.................................... 10

After graduating from UPEI, she enrolled in the Medical Laboratory Science program at Michener Institute in Toronto, and now is working in a full-time position in her field of choice.

Cultural Entrepreurship program for youth ............................11 Artisans on Main, Montague .........11 Atelka, Charlottetown..................... 12 Hope Centre Clubhouse, Alberton .......................................... 12 PERCÉ PEI program, Sarah Arsenault............................... 13 Key Murray Law, Charlottetown, Summerside, O’Leary...................... 14 Holland College Adult Education............................. 15 Institute of Advanced Learning GED Education, Slemon Park, Charlottetown............ 15

Here is what the Healthcare Careers on PEI Guide has to say about MLT: Medical Laboratory Technologists perform a broad range of laboratory tests and investigations which assist physicians with the diagnosis, treatment and prevention of disease on a variety of specimens including blood, urine and other body fluids and tissues. The profession of Medical Laboratory Technology covers a number of specialties, including: Histology, Clinical Chemistry, Hematology, Immunology, Transfusion Medicine, and Microbiology. * Due to a national shortage of qualified MLTs, the outlook for employment opportunities is very positive.

Approximate salary: $48,000 - $62,000

WorldHost Tourism training............ 16

High school preparation: Academic high school diploma with an emphasis on Biology, Chemistry, English and Mathematics. Academic requirements: Post-secondary studies in medical laboratory science is usually a threeyear program at the community college level. Educational institutes in Atlantic Canada offering a program: • New Brunswick Community College, NB • Nova Scotia Community College, NS • College of the North Atlantic, NL • Collège communautaire du Nouveau-Brunswick & Université de Moncton, NB • University of New Brunswick, NB • Dalhousie University, NS

The 2014 Health Careers on PEI Guide is available on-line at www.peihsc.ca/careers/career-guide For a hard copy of the career guide or to talk to the PEI Health Sector Council about the many occupational choices, call 902-367-4460. 2014 Blogs

www.employmentjour ney.com

Calendar of Events: October & November ...................... 16 The Employment Journey Inc. is a monthly publication available to residents and businesses of PEI. The publication is produced by Gloria Welton. Funding for The Employment Journey is provided by the Canada/Prince Edward Island Labour Market Development Agreement. The views expressed in this publication are those of the authors and do not necessarily reflect the views of the Government of Canada, the Government of Prince Edward Island or the Publication Manager.

Publication Manager/Owner: Gloria Welton Queens County Reporter/Copy Editor: Heidi Riley Kings County Reporter: Stella Shepard Reporter/Public Relations: Stacy Dunn Design/Pre-press: TechnoMedia Inc. Webmaster: Graphcom Group The Employment Journey Inc. Box 8816, Yorkdale Estates, PE C0A 1P0 Telephone: Charlottetown (902) 894-4100 Montague (902) 838-4106 E-mail: [email protected] Employment Journey © 1998

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October 2014

Health Jobs

Home care company needs more CAREGivers by Heidi Riley

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ecause our needs constantly change, we are always looking for CAREGivers who are flexible, patient, empathetic and dependable,” says Chelsea Green, RSW, a Registered Social Worker with Home Instead Senior Care in Charlottetown. “At the moment, we also have a need for CAREGivers who are able to do personal care.”

Staff turnover rate

Home Instead, based in Charlottetown, has offered care to clients Island-wide since 2006. The valuable services provided enable people to stay safely in their homes and limits readmissions to hospitals. Clients include, but are not limited to, seniors, people with disabilities, and families with children with disabilities who need respite care.

CAREGivers are paid $10.50/hour to $12+/hour, depending on experience and background.

CAREGivers provide one-on-one non-medical care, such as laundry and housekeeping, meal preparation, medication reminders, personal care, transportation, grocery shopping, errands, companionship, and much more. “Every client/home is different,” says Chelsea. “CAREGivers could be playing cards, driving, walking, helping with a shower, or sitting and having a cup of tea during a favorite TV show. Some are responsible for a single client, and some visit numerous clients.” Home Instead is looking for CAREgivers who are: • willing to provide personal care. • willing to provide care overnight, weekends, and evenings • Male CAREGivers willing to conduct personal care. “Our clients’ quality of life depends on the care our CAREGivers provide. It’s not just a job; someone depends on you!” Staff profile Currently, over 70 CAREGivers work fulltime or part-time Island-wide. Fewer than 10 are male. CAREGivers have a wide range of backgrounds, from those just starting their education, those transitioning into careers in the health field, all the way to retired LPNs, RNs, RCWs, teachers, and everyone in between. Chelsea is the company’s community representative for eastern PEI. Heather Blouin, who is also a Registered Social Worker, is the community representive for western PEI.

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“Because we are a casual employer, turnover at times can be high,” says Chelsea. “However, we have CAREGivers who have been with us since the beginning!” Wages

Education/training required Because the services provided are non-medical, CAREGivers don’t need to be licensed or certified. There are no particular educational requirements. “We hire people who have the right personality and the right heart for the job. We need people with qualities that cannot be taught, such as empathy, dependability, patience, and flexibility.” Work schedule “We offer services 24/7, 365 days a year, including weekends, holidays, or overnight. Employees who are willing to take on shifts and step up when they are needed could work 40+ hours a week. On the other hand, if employees wish to work part-time, that is possible too! We are very flexible.”

For more information, call David McMillan, Owner, at 902-367-3868 or toll-free at 1-886-573-8787. Submit a resumé and cover letter in person or by mail at 4D Walker Drive Charlottetown C1A 8S6, or e-mail [email protected] or [email protected] Or apply on-line at: https://hisc3017.clearcareonline.com/apply/ For the full interview, visit www.employmentjourney.com and search Home Instead Senior Care.

This is the perfect first job to “have in my field,” says Chelsea. “It taps into everything from networking and media to working with clients and their families and with referral sources such as footcare specialists, home care, hospitals, and nurses. There is a lot of learning.



Screening process “We conduct a minimum of six reference checks, at least two interviews, a criminal record check, and a driver’s abstract check. “Applicants who stand out are those who have experience working with seniors and who can be flexible, especially those willing to work evenings, weekends, and overnights.” “We look for a person who presents well, is friendly, a good listener, flexible, and who has a kind and a caring attitude.” In-house training “We provide extensive training before becoming a member of our team and continuous training throughout the course of employment. We also contribute towards our CAREGivers first aid & CPR training, and other types of training as well.”

Chelsea Green RSW is a Registered Social Worker employed with Home Instead Senior Care. She earned her undergrad degree at UPEI, and then went on to a Social Work degree through the University of Victoria in BC. During that program, she did job placements at the PEI Provincial Addictions Treatment Facility in Mount Herbert, and at the Strength Program in Charlottetown. 2014 Blogs

www.employmentjour ney.com

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Aerospace & Defence Jobs

Future labour needs of Aerospace & Defence Sector on PEI by Gloria Welton

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here are 12 aerospace and defence companies located on PEI. The industry is PEI’s secondlargest exporter, and employs about 900 people. Aerospace manufacturing, maintenance, repair, and overhaul is growing faster in Atlantic Canada than in any other region in the country. The Canada First Defence Strategy announcement has opened up great opportunities for industry companies to expand and for new companies to become established on PEI. The Canada First Defence Strategy focuses on many key military functions and operations and on improving Canadian Forces equipment and fleets. The Combat Ship package was awarded to Irving Shipbuilding Inc. This tremendous amount of work will be spread over 20 years, and will help grow the defence industry on PEI as well. To prepare for the contract, infrastructure upgrades to the shipyard in Halifax will continue into 2015. As a result of these upgrades, $175 million has been awarded in contracts to date. Canadian companies have received 82 percent of those contracts. Most of those companies are from the Atlantic provinces. Industry needs a skilled labour force “We continually hear that having skilled staff in place now and for the future is a concern,” says Lennie Kelly, Executive Director of the Aerospace and Defence Association of PEI. Now that the aerospace industry is in its second decade on PEI, Eric Richard, President of Aerospace and Defence Association of PEI, says it is a challenge to foster a sustainable workforce. Eric is also Director of Sales with 3-Points Aviation in Charlottetown. “Our industry requires specific skill sets which are hard enough to find in a large population. The question is how do we continue to attract the skills we need in our industry?”

About a year ago, a working group reviewed the present workforce and the future needs of the sector. The number one message that came out of the review is that finding and retaining skilled labour is a challenge to the growth of the industry. These findings were explored further in a planning session with 27 stakeholders representing 16 industry areas.

From left: Lennie Kelly, Kevin McGee, and Jessica Groom, Aerospace and Defence Association of PEI. Training and education available

What key players said about labour force needs in the industry:

• • • • • • •

How many jobs will need to be filled? “Depending on their individual plans for growth, stakeholders indicated that they will need to hire over 250 people over the next five years,” says Lennie. Qualities of the ideal employee Employers look for people who are positive, show initiative, creative and innovative thinkers, have a great work ethic, engaged and looking for a long-term career, willing to go the extra mile, confident, and established in or connected to PEI.

What steps will be taken to attract and retain workers in this sector? • • • •

Types of jobs required • Technicians/Machinists • Management • Sales/Marketing • CNC Machinists • Project Managers • Quality Control • Engineers (mechanical, marine systems, electrical, software) • Finance (Controller, Administration) • Production and Fabrication • Repair & Overhaul Technicians • Warehouse Support Staff

All levels of government, the industry association, UPEI, Holland College, kindergarten to grade 12 educators, industry employers, and school counsellors all need to work together to address labour force issues. Lennie says they are hard at work to move these findings into concrete solutions. “The key is to work together as an industry.”

“The main focus was to better understand what is contributing to the challenge of availability of skilled labour and a general agreement of where to go from there.” Funded in whole or in part through the Canada/PEI Labour Market Development Agreement. 2014 Blogs

www.employmentjour ney.com

Collaborate with educators from kindergarten to grade 12 and post-secondary Develop and raise awareness of the sector Create a working group with the education system to develop curriculum which reflects industry input On-the-job training (and follow up with students to assess experience)

Who are the players needed?

Which jobs will be hard to fill? • Skilled Technician • Machinist • Project Manager • Engineer • Management • Controller • Specialty positions (PLC programmer, PVD Engineer) • Non-aerospace Technicians • Advanced skills that can’t be taught in-house

Gas Turbine Engine Repair & Overhaul Technician - Holland College Fundamentals of Aerospace - Holland College Precision Machinist - Holland College Harvard Business School Leadership Programs Consultants - to identify specific gaps Outreach Engineering Management (OEM) Masters degree program Electromechanical Technology Program - Holland College

For more information about the Aerospace and Defence Association of PEI, call 902-892-3177. Visit www.aerospacepei.com

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October 2014

Agriculture Jobs

How many careers in agriculture can you list? by Heidi Riley

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abourer at a potato farm, welder, Class 1A truck driver, science officer, beef processing plant worker, dairy farm worker, and logistics manager. These are all jobs recently posted on the PEI Agriculture Sector Council website. “We can be short-sighted when we think about agriculture careers,” says Laurie Loane, Executive Director. “There are so many different areas you can work in. “You could be working at a farm, doing scientific research at a bioscience company, or doing office work. Even engineers work in agriculture when they build a barn or a highway to a processing plant. “One out of every eight jobs in Canada is in agriculture. It’s huge, and it will only grow more and more. Some people may make $10 to $12/hr, and some make over $100,000 a year.” PEI agriculture jobs may be short-term, long-term, part-time, full-time, year-round or seasonal.

Short-term jobs • Dairy relief workers are always in demand by farmers who need someone to take over milking duties for a day or longer. • Labourers to harvest hay, potatoes, vegetables, and fruit.

Post-secondary education options • Farm Technician Apprenticeship program on PEI • Veterinary and science programs at UPEI and the Atlantic Veterinary College • Dalhousie Faculty of Agriculture (formerly NSAC). “It was projected that between 2011 and 2020, 38 percent of jobs in the Canadian agriculture industry will be unfilled, creating opportunities in a variety of fields,” says Laurie.

Jobs for post-secondary graduates • Crop specialist • Event coordinators for agri-business trade shows – “A past graduate of Kensington High School coordinated corporate trade shows for an agricultural equipment company,” says Laurie. “She travelled to different trade shows across North America every week.” • Animal genetics – checking pedigrees, DNA analysis, data processing • Artificial insemination • Designing and maintaining robotic milking machines – an engineering or computer science background is required. • Mechanics who repair farm equipment need to understand computers and how the new machinery runs. • Big agri-processing firms have large quality control departments which employ people with science degrees. • Product development – cross-breeding to develop improved varieties of potatoes. • A PEI peat moss plant hires harvesters and quality control and quality assurance staff with a post-secondary education in sciences. • Plant manager and specialized jobs for food processing plants.

For more information, contact Laurie Loane at 902-892-1091. Visit www.peiagsc.ca

Agriculture employment services for job seekers & employers now available by Heidi Riley

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he PEI Agriculture Sector Council works to grow the local economy by helping employers find workers and by helping job seekers to find jobs. The employment services are free. The Sector Council’s two Employment Officers visit farmers, ask them about their hiring needs, and offer help to post their jobs on-line. The officers are also on hand to speak with those interested in working in agriculture. From January to the end of July, 243 agriculture jobs were posted on the job board of the PEI Agriculture Sector Council’s website at www.peiagsc.ca The employment officers will also post the jobs on Kijijji, www.jobs.gc.ca and other employment services in the community. Once the job ad is posted, the Employment Officers try to find someone to fill that job.

Employers Agriculture employers have a number of options when posting their job vacancies: • Post their own ad directly to the Agriculture Sector Council website. • Phone an agriculture employment officer, who will help them determine a wage and job description, write the ad, and post it for them.

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2014 Blogs

Staff at the PEI Agriculture Sector Council include, from left, Executive Director Laurie Loane, Administrative Coordinator Sandra MacKenzie, and Employment Officers Colleen Larter and Sarah Jay. “Employers can do their own hiring, or we can pre-screen and send them only the best qualified applicants,” says Sarah Jay, Employment Officer.

Job seekers Job seekers can apply directly to open positions posted at www.peiagsc.ca or they can set up a profile and list their skill set and job preferences. When a job is posted that matches their skill set and area, they will be notified by e-mail. Employers can access the job seeker profiles and contact the job seeker directly. www.employmentjour ney.com

“If they do not have access to a computer, I will call them about job opportunities that may be a good fit,” says Colleen Larter, Employment Officer. For more information, call Sarah Jay at 902-892-1091 or Colleen Larter at 902-724-3230. Visit www.peiagsc.ca Funded in whole or in part through the Canada/PEI Labour Market Development Agreement. facebook, twitter

A second career after retirement fills a need for safety trainers on PEI by Heidi Riley

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hen Don Hanrahan took early retirement from Transport Canada, he quickly realized that he was not ready to give up on the world of work. He is now busy in his second career in the construction safety field. He does safety consulting for PEI construction companies and delivers training for Traffic Controllers (Flaggers) and Managers. “Sometimes I think I have trained everyone on the Island, but the phone doesn’t stop ringing, and there is still a demand for my services,” says Don. “The Flagger course is my bread and butter. There is still a lot of demand for it every year.” Don was Manager of Safety and Security at the Charlottetown Airport for eight years. In 1997, he took early retirement and built on the skills he already had in the safety field. He earned two Professional Designations: Certified Health and Safety Consultant and Construction Health and Safety Officer. Those designations qualified him to be a trainer in construction safety. Becoming self employed Don started his own business as a safety consultant in 1989. He has also conducted safety training for Holland College. He assists companies in developing safety programs, developing safety manuals and explaining their roles under the Occupational Health and Safety Act. Don is also Corporate Safety Officer for Brighton Construction, a major construction company on PEI. This work entails conducting site safety inspections and hazard assessments and developing site safety plans. Training offered Don offers a one-day training course for Traffic Control People (Flaggers), and a two-day course for Traffic Control Managers (Signers) who place the signs for road construction. The largest demand for that program is in spring. Everyone who works as a Traffic Control Person (Flagger) on PEI must first take the course and become certified. “The PEI Department of Transportation, Infrastructure and Renewal requires this certification in order to be hired in most areas of work in that department,” says Don.

After retiring from his long-term career, Don Hanrahan started his own business, Hanrahan Safety Consulting, which he manages from his home office. The certification must be renewed every five years, at which time the course must be retaken. The satisfaction of self employment “I am one of the most fortunate people around to be able to do this work. Not only is it a source of revenue for me, but I have a sense of satisfaction when I can teach people something so that upon successful completion, they can go out and get a job. It is meaningful work, I set my own hours, and I am my own boss.” For more information about training courses for Flaggers and Traffic Control Managers, contact Don Hanrahan at 902-368-7576 or e-mail [email protected]

Farm Technician Apprenticeship program now accepting applications by Heidi Riley

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re you a farm employee looking to learn new skills and receive recognition for existing skills? Are you a farm producer looking to help improve your work force? There is a new and revised PEI Blue Seal program just for you! 2014 Blogs

Training includes: • Farm health & safety • Tractor safety • Shop skills • Farm equipment use • Field and cropping operations • Pesticide use • Soil and nutrient management • Computer software AND MUCH MORE!!!! www.employmentjour ney.com

The next intake begins January 5, 2015. Apply ASAP. This program is held at the Farm Centre in Charlottetown. For more information, contact the PEI Agriculture Sector Council at 1-866-892-1091

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October 2014

Food & Beverage Jobs

Cook is the most difficult job to fill in the food & beverage industry by Stella Shepard

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ings County has a number of restaurants that operate year-round. Jobs include manager, assistant manager, front-line staff, chef, line-cook, hostess, and dishwasher.

Restaurants Canada reports that the first job for 22 percent of Canadians is in the restaurant industry. This is a people business, and the industry is a leading job creator.

The Employment Journey contacted some of those restaurants to find out about job options, most difficult jobs to fill, and how job seekers can connect with the employers.

Working in restaurants teaches you how to: • be a part of a team • develop crucial skills

Cooks stand out as the most difficult job to fill. However, other positions such as front-line servers willing to work full-time, bilingual staff, and point of sales staff were also mentioned as jobs harder to fill in this industry.

The Juice Box:

• and much more…

The restaurant industry is also a great training ground for advancement and other future employment. Visit www.restaurantscanada.org

Evergreen Café and Wellness Studio:

Famous Peppers:

Montague Jana Furness: Owner

Souris Rhonda Gallant: Owner and Operator

Montague and Charlottetown locations Dan Mitchell: Owner

The Juice Box has three full-time staff, as well as one part-time and one casual staff. “The most difficult job to fill is cooks,” says Jana. “Most of our hiring is done in July.

There are four full-time staff. “The most difficult positions to fill are front-line servers and French speaking staff,” says Rhonda. I usually start hiring in May.

“The best way to connect with The Juice Box is to drop by with a resumé when we are not busy.”

“The best way to connect with the restaurant is to drop by 95 Main Street with a resumé.”

The two locations of this year-round restaurant have a total of seven full-time and about eight part-time employees. The most difficult jobs to fill are experienced pizza pre-cooks and Point of Sale (POS) staff responsible for retail transactions.

For more information, contact Jana Furness or Chef Rob Arthur at 902-838-2333.

For more information, visit their home page on facebook.

Visit www.thejuiceboxpei.com

Lady’s Slipper Café:

Sheltered Harbour Café & Pub:

The hiring process starts in May and in September when student staff return to school. To apply, contact the main office at 902-583-3366 or visit www.famouspeppers.ca to connect with the employer.

Cross Keys Bar & Grill:

Down East Mall, Montague Andrea Boyle: Owner

Souris Mary Steele: Owner

Morell, Route #2 Dottie Daly and Will Seibert: Owners

“There are two part-time staff and one full-time staff,” says Andrea. “The cook position is the most difficult to fill. Hiring is on-going as needed.

There are 20 employees, including full-time and part-time positions. Most of the hiring is done in May and at the end of August when students return to school. Cook is the most difficult positon to fill.

There are 10 staff members in total. Line cooks are the most difficult positions to fill. Dottie and Will start hiring in March for the busy tourism season.

“The best way to connect is to drop by the café with a resumé and speak with me in person.” For more information, call Andrea Boyle at 902- 838-7088 or drop by the café.

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Visit their home page on facebook. 2014 Blogs

The best way to connect with the business is to drop by in person with a resumé and speak to Mary in person. For more information , contact Mary Steele at 902-687-1997. Visit www.shelteredharbour.com www.employmentjour ney.com

The best way to connect with Dottie and Will is to e-mail [email protected] For more information, contact Dottie Daly or Will Seibert at 902-739-7788. Visit www.crosskeyspei.com

(continued on page 9) facebook, twitter

Pizza Delight: Montague

Red’s Corner Inc.: Pooles Corner Ambyr Macdonald: Owner

There are 16 employees, four of whom are cooks. “I am fortunate to have a good team of kitchen staff,” says Kate. “I am constantly searching for front-end servers willing to work full-time. I’ve just hired two servers and plan to hire two more.

There are 17 year-round employees. Four more students are hired for the summer months.

Kate Kenny: Owner

“We offer training to front-end servers who are willing to learn and want to work in the food and beverage industry. Most of our hiring is done in the spring in preparation for the busy summer season. I also hire in the fall when the summer students return to school. “Anyone interested in working at Pizza Delight can drop by with a resumé and meet with me in person.”

21 Breakwater Restaurant: Souris Chef Pedro Pereira and Betty MacDonald: Co-Owners “At present, we have 14 full and part-time staff,” says Betty. “We will be going down to 10 full and part-time staff in the off-season as business begins to slow down.

“A cook position is the most difficult to fill, because the job is mentally and physically demanding,” says Ambyr. “Cooks are challenged with working in a heated kitchen while being well organized, having good management skills, and good timing in food preparation.”

“We are very fortunate to have skilled individuals in our kitchen, but these roles were challenging to fill with qualified individuals.

“To apply, show up with a good attitude, a good resumé and do a follow-up call,” says Ambyr.

“Most of our hiring is done in spring, although we do some hiring in the fall to replace employees returning to school.

For more information, contact Ambyr Macdonald at 902- 838-3838, [email protected]

“The best way to apply is to contact us at [email protected] or drop by the restaurant with a resumé and references.”

Check Red’s Corner Inc. on facebook.

For more information, contact Kate Kenny at 902-838-3300.

For more information, contact Pedro Pereira or Betty MacDonald at 902-687-2556.

“I prefer applicants to drop by the restaurant in person with a resumé.”

The Bluefin Restaurant & The Black Rafter Lounge: Souris

Jacqueline (Jackie) Aitken: Owner

For more information, contact Jacqueline Aitken at 902-687-3271

“There are about 15 to 19 employees,” says Jackie. “Line cook positions are the most difficult to fill. Hiring begins in the spring.

Visit www.facebook.com/blackrafter

Chef’s dream come true by Stella Shepard

Staff profile

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he Cape Light Restaurant and Clipper Lounge is located on a hilltop with a specular view of Cardigan Bay, which is dotted with sailing boats and surrounded by pristine beaches. Customers can enjoy the natural beauty while dining at the licensed family restaurant. The charming seaside village of Cardigan with its phenomenal view is one of the reasons Chef Maurice Vautour and his wife, Tammy, purchased the yearround business in 2010.

Chef Maurice Vautour trained as a professional chef in Ottawa and earned his Red Seal designation in 1991. He has worked extensively throughout the world.

“During the peak summer season, we have 22 parttime staff,” says Chef Maurice. “There are two full-time chefs. Tammy is the general manager and the operations manager. We hire locally and from the surrounding areas.”

Hiring needs

“The opportunity to own your own restaurant is every chef’s dream,” says Chef Maurice. “This restaurant is not only in the perfect rural location, it’s also the right size for the business to grow.

“In the spring, a lot of students apply for summer jobs, but we can’t hire all of them,” says Chef Maurice. “In August, we were advertising for two kitchen staff and two servers. We hire as needed.

“Tammy and I have a 10-year business plan. We are in year four and have already accomplished all of our business goals.

“As far as the kitchen goes, it’s a nightmare trying to hire line cooks.

“The restaurant welcomes tourists, and it is also very well supported by locals year-round. “Reservations must be made three days ahead at the restaurant, but there is no waiting to eat in the Clipper Lounge, which has the same menu as the restaurant. Since July, we have been turning away people from the restaurant and redirecting them to the lounge. We are equally as busy during the winter months.” 2014 Blogs

“I’ve worked as a chef around the world and we have two certified chefs in the kitchen. But I find it’s an unrealistic goal for rural restaurant owners to hire people from culinary colleges. “In my career, nine culinary students have worked with me in the kitchen, so I speak from experience. Culinary students train at multi-million dollar facilities and look for higher wages than I can afford.” www.employmentjour ney.com

How to stand out during the hiring process: “Have a positive attitude and a passion for the job,” says Chef Maurice. “I can dine at a restaurant and know who is working for a pay cheque and who is working because they are passionate about what they are doing just by how the food is presented on the plate, how it tastes, and, how it’s served.” For more about The Cape Light Restaurant and Clipper Lounge, contact Chef Maurice Vautour at 902-583-3111 or visit www.capelightrestaurant.com For the full interview, visit www.employmentjourney.com and search The Cape Light Restaurant and Clipper Lounge. facebook, twitter

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Aquaculture Jobs

Shellfish harvester and processor expanding and continuously hiring by Gloria Welton

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rince Edward Aqua Farms in New London processes their Island Gold Blue Mussels yearround and they also process PEI oysters, soft shell clams, and quahogs. They are continuously hiring. “The ‘Help Wanted’ sign outside the building never comes down,” says Jerry Bidgood, General Manager. Jerry says the company began in a little one-room building in 1989, and both the plant and its markets have expanded considerably since then. In fact, a business expansion is now in progress. “The building is undertaking a physical expansion to allow for the additional mussel line,” says Jerry. “Another line might mean needing at least three to 10 more staff. “We now sell our products all across Canada,” says Jerry. “About 70 percent of our products go to locations in the United States, and we ship to other international destinations as well.” The shellfish processing plant has expanded many times over the years as they strive to become more modern and efficient.

The staff There are 65 staff members in the plant who work full-time year-round. Another 72 staff work on the farms year-round. “An additional 25 to 30 seasonal staff work on the mussel farms from October to December,” says Jerry. “We need more people for socking mussels during this time.” In April through to November, seasonal oyster production line/labourer jobs are also available. There is a core group of 25 people who have been with the company since it opened. Five students work during the summer school break. Some of the students are children of staff at the plant.

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2014 Blogs

“We manage to get by without hiring foreign workers here. We have about 10 landed immigrants on staff. Language was a barrier in the beginning but we used other family members who could speak English to communicate.”

Need more people who want to work year-round “We have people coming in from other provinces to work seasonally, but we need people for yearround work. We are running into difficulty with people who don’t want to work year-round. They want to go back to their home province come time for their kids to start school.”

Jerry Bidgood is General Manager at Prince Edward Aqua Farms. The plant is located in Springbrook on the banks of the Southwest River, which flows into New London Bay. Photos courtesy of Fresh Media.

Most workers who come from out of province are from Newfoundland. “We are getting about the same number of people, but the problem is that the majority leaves in the fall and we need to replace them.”

“Right now we are looking for two people for the oysters, and we just hired four people for grading. We just hired a cooler manager and a person for unloading the trucks.”

Staff titles at the plant and at the farm: • Administration, Sales, and Accounting positions • Assistant Foreman/Assistant Manager • Lab Technician/Quality Control • Truck Driver • General Maintenance • Boom Truck Operator • Cooler Manager • Tractor Operator • Cooler Supervisor • Forklift Operator • Shipper & Receiver • Boat Operator • Mussel Socker • Heavy Equipment • Production Line/ Operator General Labourer

Most difficult positions to fill: Cooler supervisors, shipper and receiver, lab technicians, and oyster grader are jobs that are difficult to fill. Hiring process: “I do the hiring for jobs such as cooler staff, truck driver, and management. Denise Legrow, Human Resources and Payroll, handles the rest of the hiring. She also handles the orientation for all new staff.

www.employmentjour ney.com

How can a potential employee stand out in the interview? “We want to make sure they realize that this is full-time year-round work and we need them every Saturday until 2 pm. “People come in saying they want to work all the hours they can get, but when people get started it can be a different story.”

How to apply? People can drop in to fill out an application or they can submit the application available on-line. “Today if someone walked in they would be guaranteed an interview,” says Jerry. “The best way to get your foot in the door is to just come in and talk with us.” For more information, call 902-886-2220. Visit www.peaqua.com For the full interview, visit www.employmentjourney.com and search Prince Edward Aqua Farms.

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Culture Work

Culture PEI offering business start-up program for youth by Heidi Riley

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ulture PEI is a not-for-profit sector council which supports cultural enterprise on PEI.

“Close to 70 percent of people working in the culture sector on PEI are self employed,” says Mark Sandiford, Executive Director, Culture PEI. “Most people working in the culture sector on PEI are highly educated and skilled, yet many have low incomes. “We are taking steps to guide both those interested in pursuing a career in culture and those currently in this field and help them to prosper.”

Disciplines in the culture sector • Crafts & Gallery Art • Interactive Media • Music & Sound Recording • Film & TV • Writing & Publishing

• Theatre • Dance • Public Art • Museums & Heritage • Libraries & Archives

“Because many business opportunities in the culture sector are pursued through self employment, cultural workers must be able to create their own careers and run their own businesses.”

Youth program provides support to start a business

Mark Sandiford, left, Executive Director of Culture PEI, Hannah Bell, who will be delivering business training to the participants of The HIVE Cultural Entrepreneurship program, and Nathan Gill, Program Coordinator.

The HIVE is a pilot program which encourages cultural entrepreneurship for youth 30 and under. The full-time, 12-week program pays participants $12/hour. The five participants have completed professional training and have developed a strong idea for a cultural business but lack the business skills, connections, and support to get the idea off the ground. “We want to identify what participants need to succeed,” says Nathan Gill, Coordinator of the program. “We also want to make sure that participants can continue with their business after the program ends.”

Business of Art Bootcamp In addition to working on their business ideas, participants also attend a weekly Business of Art Bootcamp hosted by Hannah Bell from the PEI Businesswomen’s Association. “The participants already have a remarkable skill set and a remarkable business idea, but they just need the business tools,” says Hannah.

Bootcamp sessions cover business idea development, marketing, how to describe the business idea, financials, pricing, operations, licenses, and regulations. “They might need to learn how to write effective grant applications for funding. They may be dealing with the wholesale or retail market. I can connect participants with people who have experience in those areas.”

Bootcamp is also open to others interested Others interested in gaining business start-up information will be given the opportunity to sit in on the Business of Art Bootcamp sessions. For more information, contact Culture PEI at 902-367-3844. Visit www.culturepei.ca The Cultural Entrepreneurship program is funded by the SYnC program.

Artisans on Main in Montague at a new location by Stella Shepard

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he Artisans on Main studio and gallery is now open on the Montague waterfront. The newly renovated studio and gallery that boasts a picture postcard view of the Montague Marina opened in June, 2014. Artisans on Main was created as a seasonal pilot project when Peter Doucette, a former Montague Town Councillor, and Martina MacDonald, General Manager of Active Communities Inc., discussed ideas for new projects to make the town more attractive for residents and visitors. The project was launched in 2012 and was open on Main Street during the summer months. The new Artisans on Main studio and gallery offers a central location for artists to sell jewellery, photography, oil paintings, quilts, pottery, and much more. This non-profit organization is made up of 25 local artisans who operate the shop and work on-site. Another 15 local artists sell their work on consignment.

Economic benefits “The artisans are self employed and the income from selling their work is a welcome supplement to their livelihoods,” says Andrew Rowe, Project Manager. “The studio and gallery has injected new money into the local economy,” says Andrew. “The renovation process employed many tradespeople and supported local suppliers. 2014 Blogs

Funding for the renovations was provided by ACOA, the Town Of Montague, and the Department of Fisheries, Aquaculture, and Rural Development. “The Gallery surpassed last year’s sales within a couple of months of opening. “The artisans talk with visitors from many parts of the world. The visitors are spreading the word, which has brought more people to Montague. While here, they dine, buy gas, visit tourist attractions, and shop at local businesses.”

Artisans on Main include: back row: Liz Dempsey (Quilter), Andrew Rowe (Project Manager), Jane Blake (Visual Artist), Cheryl Richards (Visual Artist). Front Row: Sandy Kerr (Keltic Knots and Soapstone Carver), Peter Doucette (Chairperson) hold a painting done by Jane Blake.

Art Trail “The Art Trail is a PEI 2014 project,” says Andrew. “Island artisans created 14 large pieces of art which have become permanent structures along the Montague Waterfront and Main Street. “We would like to see a new piece of public art installed every year, which will improve the visual appeal of the downtown area and give visitors a reason to come back to see the new pieces.”

Future plans

“As well, the artisans will be offering interactive workshops and demonstrations to locals and tourists. The goal is to promote Montague as a cultural tourist destination through marketing the artisan studio and gallery and the Art Trail as a place to visit and shop.” For more information about Artisans on Main, contact the Gallery at 902-361-3081 or Andrew Rowe, Project Manager, at 902-838-2528. Visit www.facebook.com/ArtisansOnMain

“We hope to get more Island artisans involved,” says Andrew. “The organization is always open to new members and products. All artisans’ work must be juried before becoming part of the membership. www.employmentjour ney.com

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October 2014

IT Jobs

Call centre adding 200 full-time permanent jobs by Stacy Dunn

Founded in 2003, Atelka provides numerous customer contact supports for several businesses in the telecommunications, banking, and transportation fields. The Charlottetown site, acquired in 2010, offers online chat and phone campaigns (English only) as well as back office work. About 270 people work there now. They are looking to hire an additional 200 people. “The new jobs we are hiring for this year are continuous full-time positions, not just short term,” says Jennifer Poirier, Training Coordinator.

Compensation Atelka offers a competitive salary, as well as bonus and commission programs. After six months of employment, a group health plan is available which includes medical, dental, and vision. “New employees in training start at $10.20/hour. The pay increases to $10.55/hour for those working in the back office and on-line chat and $11/hour for phone work.”

Job titles • Customer Service Representatives • Operations Managers • Trainers • IT • Quality Assurance Agents • Team Leads • Director • Reporting Analyst • Recruiter

Education and training required “For those who do not have specific computer experience and skills, we offer a free, one-day course to get your computer and typing skills up to a level where we can employ you. “For senior positions such as IT, Human Resources, and Reporting Analyst, a Bachelor’s degree plus relevant three to five years’ experience is required.”

Jennifer Poirier, right, Training Coordinator, and Tanya DesRoches, Recruiter at Atelka in Charlottetown.

How to stand out during the hiring process “We look for customer service experience, especially call center experience,” says Tanya DesRoches, Recruiter. “Customer service skills encompass such things as listening, empathy, handling difficult situations, multitasking, decision-making, and a willingness to learn new things.”

Work setting Hours of operation are Monday to Friday, 7 am to 1 am, and Saturday and Sunday, 9 am to 1 am. Shifts vary from 7.5 to 9 hours.

How they recruit staff “Atelka’s recruitment campaign has the word out on posters, transit buses, the newspaper, radio, and social media,” Tanya says. The screening process includes a computer test to check typing speed and to see how well the applicant can use a computer and talk with a customer. “The interview process here is more of a conversation,” Tanya says. “We tell them about the company and we ask the person to tell us about themselves, how they deal with difficult customers or difficult situations, and if they are a team player or like to work alone.” For more information, visit www.atelka.com For the full interview, visit www.employmentjourney.com and search Atelka.

Hope Centre Clubhouse in Alberton offers employment services plus by Ruby Arsenault

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he Hope Centre Clubhouse is a program of the Canadian Mental Health Association/PEI Division. It has been in operation in West Prince for 18 years. The centre offers a Transitional Employment program which helps its members work in the community. “Members are fully supported and trained by clubhouse staff and the employer as a team,” says Natasha Dunn, Executive Director. “Assistance is also provided with resumés and job search, along with direct counselling if required.” The centre offers support, skills training, and a welcoming environment where all members and staff contribute daily. It is a busy drop-in clubhouse for a large number of active members. Jobs can include cleaning, maintenance, kitchen preparation, or snow removal. “Members gain employability skills and self-confidence as they work, live and contribute daily to the operation of the organization.”

Tiffany Bernard is a member and a resident of the centre, which houses six apartment units. She says the members support each other, which makes them feel needed. Tiffany participates in weekly brainstorming meetings and in creating the monthly clubhouse newsletter.

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When asked if the centre was lacking any resources, staff and members agreed that an iPad would be an excellent resource for all ages and could be used to create videos to promote the centre. A challenge is now sent out to anyone who may want to donate one.

Services help with transition Tracy Scotchko moved to Elmsdale, PEI from Ontario in 2013, and contacted the centre for employment supports to assist with her transition. Tracy lives with a mental illness and was pleased to have found immediate support. Within a week, she felt she had all the support she required, along with finding a new family in the staff and members of the centre. Tracy glows with pride when she shares her story, talks about her position as the building’s cleaner, and how she has become an active, contributing member of her new community. “Both my paid and volunteer work make me feel very happy,” says Tracy. She credits the centre for enriching her life, and she loves to give back. She and other members volunteered recently at the Prince County Exhibition. Tracy assisted in the dining hall and says it felt great to help. A highlight for the members was participating in crowning Miss Community Spirit 2014. “And to top it off, all this involvement looks great on my resumé,” says Tracy.

From left, Hope Centre Clubhouse Director Natasha Dunn and members Tracy Scotchko and Tiffany Bernard.

Referrals & partnerships • Members can be referred by other service providers, doctors, counsellors, or self-referrals • Partnership with mental health services

Transportation • Staff can assist members who require transportation by connecting them to Transportation West. Natasha Dunn is very passionate and proud of the success of the members she works with. “We believe in a positive environment,” she says. “We begin and end each day with a smile.” For more information, call The Hope Centre Clubhouse in Alberton at 902-853-3871. Visit www.pei.cmha.ca/programs_services/hope-centre-clubhouse

Funded in whole or in part through the Canada/PEI Labour Market Development Agreement. 2014 Blogs

www.employmentjour ney.com

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Student gains valuable work experience

by Ruby Arsenault

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aining hands-on work experience in a post-secondary student’s field of study is priceless. A summer placement with the PERCÉ PEI program offers even more. This program allows post-secondary students from the Atlantic region to rediscover the potential their home region has to offer before starting their career. The program offers a 12-week paid internship with a participating employer for 10 francophone and 10 anglophone students. Bilingual student Sarah Arsenault is a business student from Tignish with a passion for law and accounting. She was honored to be chosen for the 2014 program. The program assisted her in finding a suitable employer in her community for the summer, and offered the employer a wage subsidy.

Student Sarah Arsenault, left, did a summer work placement with Carla L. Kelly, through the PERCÉ program. “What an amazing experience,” says Sarah.

Sarah highly recommends the program to students, as she herself struggled to find a summer placement in her field of interest. In June, the program started off with a week-long paid orientation in Charlottetown. During the training week, the students were introduced to the world of business through business tours, presentations from the Charlottetown and Area Chamber of Commerce, tips on networking, resumés and cover letters, and more. During the orientation week, Sarah gained a great deal of knowledge about PEI’s industries. She also met other students in a wide range of studies and gained an excellent support system through the PERCÉ program. “The highlight of the week was the Insights Discovery Personal Profile,” says Sarah. “It was a journey of self-understanding. I gained so much insight on my strengths, how I interact with others, and my value to a team.”

How she stood out in the selection process Carla credits Sarah for applying early, doing follow-ups on her application, and making the time to meet with her for two separate interviews. “I wanted to ensure we could be a good fit for the student,” says Carla. “I was very fortunate to have had two excellent employees for the busy summer season.” “Both Carla and Helen were excellent mentors and supporters who helped me feel confident I could do the job,” says Sarah. “What I have learned in the 12 weeks of my placement is phenomenal.” How to apply to the program Students can apply through the PERCÉ PEI website before March, 2015.

A win/win situation For Sarah and her employer Carla L. Kelly Law Firm in Tignish, it was a win/win situation.

Who can participate? Seats are available for both Anglophone and Francophone students.

The firm, which opened in May 2013, is new and growing. Carla is a graduate of Osgoode Hall Law School in Toronto. After practicing law with various firms, Carla opened her general practice office. She says she was welcomed and supported by the community, and very much enjoys meeting and assisting the clientele she has the honor to work with.

Participants must meet the following criteria: • Be 30 years old or younger • Have acquired or are in the process of acquiring a college or university diploma • Be originally from PEI.

“I was drawn to the PERCÉ program because they ensure the student has a serious interest in learning and working in the field. Receiving a partial wage subsidy made it a low financial risk, which is especially important as I am starting a new business,” says Carla.

Employers Interest form

Both Carla and Legal Assistant Helen Ellsworth welcomed the extra set of hands. Sarah received training and quickly was put to work in various areas of service.

For more information, contact Stéphane Blanchard, Development Officer, RDÉE Île-du-Prince-Édouard Inc. at 902-370-7333 ext. 402, [email protected] Visit www.percepe.ca/home.cfm For more information about Carla L. Kelly Law Office, call (902) 882-2417.

Employers interested in participating in the PERCÉ PEI program may apply through the website.

The PERCÉ PEI program is funded by the Government of Canada, through ACOA’s Business Development Program and the Government of PEI, through the Department of Innovation and Advanced Learning. 2014 Blogs

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October 2014

Legal Jobs

An inside look at the job options at a PEI law firm by Stacy Dunn

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ey Murray Law is PEI’s only Island-owned, full service law firm with multiple locations.

The firm was established in January 2014 when the offices of Matheson & Murray in Charlottetown merged with Key, McKnight, and Maynard in Summerside and O’Leary. Staff profile “We now have 14 Lawyers in our three offices,” says Matthew MacFarlane, Partner, who’s based at the Summerside office. “Our 20 staff includes a Business Manager, five Paralegals, Legal Assistants, and Receptionists.” “All staff work full-time. Some staff members have been here 30 years. There is little turnover. Most have worked here 10 years or more.” “We have Lawyers and Legal Assistants who can speak French. It is an asset to be bilingual in the Summerside office, given our proximity to the Evangeline area.” General practice vs. specializing Lawyers who help people with buying or selling a house or drawing up wills and help people with buying or selling shares or companies are called Solicitors. Litigators are Lawyers who regularly go to court for criminal or civil cases. “Many Lawyers specialize in areas such as property or commercial law because the law is changing all the time and they need to keep up with new developments. “But in a small province like PEI, you can’t ‘pigeon hole’ yourself and just focus on patent and trademark law, for example. “Young lawyers starting out often do court work in family law or criminal law, and take on clients for drafting wills and property transactions as well. It’s a good way to develop a practice and develop a broad clientele.” Education “You can get into law school with any type of undergraduate degree – Arts, Fine Arts, Science, Business, Engineering, and others. Law school takes three years, and then there is one year of articling at a law firm, which is like an apprenticeship. Articled students also take practical skills-oriented courses as part of their Bar Admission requirements.

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2014 Blogs

“Next, you have to pass the Bar Exam, administered through the PEI branch of the Canadian Bar Association. “The exam is usually written over a period of two weeks, and tests your knowledge of substantive areas of law such as real property, wills, estates, litigation, and ethics. “After passing the Bar Exam, you are called to the Bar and become a member of the PEI Law Society.” Matthew says in the past, Paralegals started out as Legal Assistants and through additional training and experience, gained expertise in property, litigation or corporate/commercial law. Legal Assistants often had no legal training and grew into their jobs. “Today, we prefer to hire specifically-trained assistants who are educated in a variety of practice areas, such as family law, corporate, real estate, and wills and estates. Because these areas have certain processes that have to be followed, professional training prior to applying for work is best.” Difficult jobs to fill “It can be difficult to find a Lawyer or a Paralegal with experience and training in a specific area. For example, it could be difficult to find a Paralegal who has commercial/ corporate law experience, or a Lawyer with a desired amount of litigation experience. “It’s hard to fill those areas of specialty in a place like PEI; if they are already employed in those positions, they may not be looking to make a change, and attracting professionals from out of province is never easy.” Continuing education “Lawyers must achieve a set number of hours per year in order to maintain their license to practice. They can get those hours by attending events held by the Canadian Bar Association, PEI Law Society, and other groups that provide continuing legal education. “In our firm, Paralegals and Legal Assistants are offered opportunities to attend courses to keep up their skills. It’s part of our benefits package.”

Matthew MacFarlane, Partner at Key Murray Law, is based at the Summerside office. For the full interview, visit www.employmentjourney.com and search Key Murray Law. Recruitment “We are open to receiving resumés any time of the year. “The School of Law at the University of New Brunswick and Dalhousie University’s Schulich School of Law hold job fairs in the fall. During those events, we make a concerted effort to meet with students. By January, we start the interview process.” Summer student placements “This year, we hired two summer students at our Charlottetown office. One is currently studying for his undergraduate degree and will soon be starting law school. He’s learning the ropes by helping to prepare and organize files. It’s a winwin for the student and for us.” For more information about Key Murray Law, contact: • Charlottetown office at 902-894-7051 • Summerside office at 902-436-4851 • O’Leary office at 902-859-3864 • Visit www.keymurraylaw.com For more information on the law profession on PEI, contact the Law Society of Prince Edward Island at 902-566-1666. Visit www.lspei.pe.ca Training on PEI for Legal Assistants is available at Holland College and at Eastern College. For more information, visit www.hollandcollege.com and www.easterncollege.ca A Paralegal course is offered at Eastern College campuses in Halifax and Fredericton. To view paralegal job postings from across Canada, visit www.paralegaljobs.ca

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Adult Educaton is all about helping people reach their goals by Gloria Welton

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tudents entering Holland College adult education centres on PEI have an opportunity to get their GED and/ or high school credits. Students’ reasons for improving their foundational skills:

“The GED program is different than the high school credit courses. The time it will take for students to complete will vary based on the student’s previous educational experience.”

Preparing for post-secondary and the workforce Over the past year, the program has been restructured to keep abreast of the demands of post-secondary college and university programs and the demands of industry.

“We feel confident that our changes will benefit students while they are in our program and in the long-term as they continue their career path,” says Gerry.

“About 70 percent of our students go on to college or university after completing their academic goals with our Adult Education program,” says Gerry Seaward, Program Manager.

“I want more out of life.”

“I want a second chance.”

“Going back to school helped me get my dream job.”

Course offerings

“The Adult Education program has now been redesigned. Students taking high school credit courses start and end as a group, and have approximately 110 hours to complete each credit course. We have also lowered the passing mark from 65 to 50 percent, to be in line with high school standards.

• GED Preparation is offered at each centre. • Grade 11 & 12 courses are offered in the following subject areas: • Math (10, 11, 12 & Advanced) • Biology • Physics • Chemistry • English

Starting dates for programs at each centre

Morell, 902-961-3005

There are three start dates for each centre, with the exception of Tignish. For more details, contact a centre near you.

Day time Start dates: Oct. 27 to Dec. 19, 2014 – Jan. 5 to Feb. 27, 2015 – March 2 to May 1, 2015

Charlottetown (Main), 902-566-9628

West Prince Campus, 902-853-0024

Day time Start dates: Oct. 27 to Dec. 19, 2014 – Jan. 5 to Feb. 27, 2015 – March 2 to May 1, 2015

Day time Start dates: Oct. 27 to Dec. 19, 2014 – Jan. 5 to Feb. 27, 2015 – March 2 to May 1, 2015

Night time (6:15 pm to 9:30 pm) Start date: Jan. 12 to May 14, 2015

Night time (6:15 pm to 9:30 pm): Start date: Jan. 12 to May 14, 2015

Summerside Waterfront Campus, 902-888-6495

Montague, 902-838-4026

Day time Start dates: Oct. 27 to Dec. 19, 2014 – Jan. 5 to Feb. 27, 2015 – March 2 to May 1, 2015

Day time Start dates: Oct. 27 to Dec. 19, 2014 – Jan. 5 to Feb. 27, 2015 – March 2 to May 1, 2015

Night time (6:15 pm to 9:30 pm) Start date: Jan. 12 to May 14, 2015

Night time (6:15 pm to 9:30 pm) Start date: Jan. 12 to May 14, 2015

Scotchfort, 902-676-2043 Day time Start dates: Oct. 27 to Dec. 19, 2014 – Jan. 5 to Feb. 27, 2015 – March 2 to May 1, 2015

Souris, 902-687-2447 Day time Start dates: Oct. 27 to Dec. 19, 2014 – Jan. 5 to Feb. 27, 2015 – March 2 to May 1, 2015

Tignish, 902-882-3950 Day time Start dates: Jan. 5 to May 1, 2015

For more information about Adult & Community Education, call the main office at 902-566-9628, or call toll free 1-800-446-5265 and press 3.

GED Training & Preparation offered at Slemon Park & Charlottetown by Gloria Welton

T

here are many reasons to return to school to earn a grade 12 equivalent.

“During the rest of the school year, daytime and evening classes are offered.”

You may be working seasonally and want to upgrade to gain further employment. Maybe a layoff has been the factor that encourages you to work towards another career choice. Or maybe it is the satisfaction of completing unfinished business – your grade 12.

Kim says the trained and experienced instructors work one-on-one with the student to ensure a clear understanding of the material. “We also have a variety of study aids to assist our students.”

Institute of Advanced Learning at Slemon Park and in Charlottetown offers a GED program to help you accomplish your upgrading goals. “It is so rewarding to see students come into our program and have this experience change their lives in a very positive way,” says Kim Edwards, Learning Manager. Kim reflected on several students who were laid off from work and decided to attend the program. “After earning their GED, they were rehired with the same company and given a promotion. Also, many of our previous students decide to continue their studies by entering college or university.”

Fostering a comfortable learning environment “We create an individualized program to suit each student’s needs,” says Kim. “And our flexible schedule seems to suit the student’s life. Students can take our summer program in the mornings or afternoons. 2014 Blogs

Is there a cost to attend the program? Some students may be funded through Skills PEI. “There are seats available that may be funded through Skills PEI whether you are on Employment Insurance or not,” says Kim. “We welcome those interesting in starting the program to drop in and discuss their options with us.”

New on-line GED examination After students spend time in the classroom preparing to write the GED exams and both the instructors and the student feel they are ready, they register to write the exams. The Department of Innovation and Advanced Learning administers the examinations and offers the choice of taking the five exams on computer or on paper. In the near future, all exams will be given on computer. www.employmentjour ney.com

Kim says they are finding that most students enjoy the new on-line option. “Students who are ready to take the test can get a test date sooner than with paper-based tests. Our students also like the option of taking one or two exams at a time, or take all the exams in one day. “They find computer-based testing results in less distraction, because in most cases they are the only student writing the exam at that time. Our students get their test results as soon as they finish with the exception of the Language Arts writing essay, which is manually corrected.”

How to register for the GED Training & Preparation program Classes begin each week. To register, you must meet with an admissions representative to determine eligibility. To schedule an appointment with an admissions representative, call 902-368-2828 in Charlottetown, or 902-436-9889 in Summerside. For more information, visit www.getyourged.ca facebook, twitter

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October 2014

WorldHost training available Submitted by Gloria Hastie, PEI 2014 Training Coordinator, Tourism Industry Association of PEI (TIAPEI)

W

orldHost is a one-day seminar which gives participants the skills to be the ‘Best Hosts’ they can be when guests visit their business. WorldHost was developed in anticipation of the 2010 Vancouver Olympics to prepare Vancouver to welcome the world, and was also used at the 2012 London Olympics. In partnership with PEI 2014, TIAPEI began offering WorldHost training sessions in the fall of 2013 in preparation for the PEI 2014 festivities. To date, 1,180 customer service professionals have taken WorldHost. The training is offered at a reduced rate of $20/person until December 2014. The day is spent learning or perhaps reviewing the fundamentals of customer service: • Understand the importance of excellent customer service by using and remembering names, making conversation, making a great first impression, and how to WOW your customers. • Enhance communication skills by learning the importance of body language, giving clear directions, and using professional telephone techniques.

Gloria Hastie leading a WorldHost training session. • Learn how to listen carefully to customers to better understand their needs. Understand the importance of handling customer concerns, effective and empathetic listening skills, and the art of service recovery. • Promote awareness of the tourism industry on PEI. Statistics are used to remind participants of the vital role tourism plays in PEI’s economy. Participants become aware of the many attractions and events available in their individual communities and from tip to tip on the Island. Included is a discussion of all the events and activities surrounding the PEI 2014 celebrations.

• ‘Go the Extra Mile’ and to follow five commitments: • Give Fully • Respect everyone • Empathize with others • Excel at your job • Team work works A very important part of the day is sharing ideas through discussions. Here is a quote from one participant:

“WorldHost gives people the chance to discuss issues that are unique and challenging to their work environment.” - Seminar participant

For more information, contact Gloria Hastie at 902-566-5008, [email protected]

Calendar of Events October - November 2014 DATE/TIME/PLACE

EVENT

ORGANIZATION

October 20 to 24

Small Business Week Events will be held across the province

Visit www.smallbusinessweekpei.ca For a schedule of business activities on PEI, visit www.ruralactioncentres.ca click Upcoming Events

October 23 12 noon to 6:00 pm

9th Annual Biz2Biz Expo • business info sessions • Keynote speaker Chef Michael Smith • Business tradeshow

EastLink Centre Presented by the Greater Charlottetown Area Chamber of Commerce www.charlottetownchamber.com

Oct. 16, Nov. 13 Summerside - 674 Water St.

Career in Trucking Information Sessions: Industry presentation followed by TOWES Assessments

PEI Trucking Sector Council 420 University Ave., Suite 211, Charlottetown 902-566-5563 [email protected] www.peitsc.ca

October 29 11:30 am to 1:30 pm

Health Career Showcase for UPEI Students The showcase will expose students to a variety of health careers. Open to all UPEI students.

UPEI (Campus Location: TBD) PEI Department of Health and Wellness: Contact: Sheila MacLean 902-368-6302 Cathy Sinclair 902-620-3872 PEI Health Sector Council: Crystal-Lynn O’Meara 902-367-4460 www.peihsc.ca

until the end of November

Agriculture Employment Officers assist individuals to find jobs in agriculture while providing agricultural employers with much-needed workers.

PEI Agriculture Sector Council Charlottetown: 902-892-1091 [email protected] Summerside: 902-724-3230

November 13

Seminar: 2014 Year-end and New Year Requirements Participants will gain a thorough understanding of existing payroll legislation and practices to ensure their organization’s existing payroll is accurate, and will look ahead to expectations for the new year and beyond.

Best Western Charlottetown The Canadian Payroll Association, contact: Kristina Bruce [email protected] 1-800-367-4693 ext. 128 www.payroll.ca/CPA/atlanticRegion

Food Safety Course – required to work in Health Care, Food & Beverage industry, and in Alberta camps. No charge to attend. SIN # required to register.

For more information, contact: Tignish Employment Centre – Ruby Arsenault – 902-882-2498 Alberton Employment Centre – Val Gallant – 902-853-2646

Oct. 30, Nov. 27 Charlottetown - Farm Centre

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October 2014

To be announced

2014 Blogs

www.employmentjour ney.com

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