BUSINESS SYSTEMS DEVELOPMENT

BUILD

BETTER

SYSTEMS.

Better systems, better business In today's digital world an organisations ability to rapidly change lies at the heart of its success. Driven by a combination of new technology adoption, a rise in consumer expectations and ongoing digital disruption, the need to re-model and re-shape business systems is now greater than ever. That's why at QA we’ve developed the most comprehensive Business Systems Development (BSD) training portfolio available. So whether it's rapid prototyping, BSD certifications, system and solution development or architecting, rest assured QA has it covered.

Whether it's a certification path or to gain specific knowledge, QA provides the full range of BSD subjects from introductory courses to industry recognised qualifications. Our courses are available as part of our public schedule or through bespoke onsite programmes. Our BSD curriculum covers: • • • • •

Business Analysis Solutions Development Software Testing Enterprise & Solution Architecture Lean Six Sigma

What we offer

Building better Business Analysts

B U S I N E S S A N A LY S I S C O U R S E S U N I Q U E T O Q A

QA have developed a range of practical Business Analysis courses to compliment the broader portfolio, from BCS certification paths to the QA Authored Practical Business Analysis courses outlined below. P R A C T I C A L B U S I N E S S A N A LY S I S

Effective business analysis facilitates accurate identification of business needs to help find the most appropriate solution for the business area under investigation.

ENHANCED D ATA

S TA N D A R D

Business Analysts require the skills to support business change, whether through business process improvement, business area investigation, strategic alignment or the implementation of a new IT system. Analysts need the toolkit to engineer and plan requirements, identify and manage stakeholders and model business processes.

3

DAY S

4

DAY S

PREMIUM

ENHANCED SKILLS

4

From certificates to diplomas, our range of Business Analysis courses equips Business Analysts with the skills they require.

DAY S

5

DAY S

As a QA Authored course, Practical Business Analysis includes the flexibility of a course that is not constrained by a syllabus imposed by an awarding body, while covering topics seen by both the BCS and IIBA as essential for effective Business Analysis. Practical Business Analysis includes references to working on Agile projects. It's easy to tailor to your business requirements, and is ideal to deliver as a programme dedicated to your business.

I M P R OV E B U S I N E S S PROCESSES

I N V E S T I G AT E AREAS FOR I M P R OV E M E N T

S T R AT E G I C A L LY ALIGN BUSINESS AREAS

IMPLEMENT N E W S YS T E M S

B C S B U S I N E S S A N A LY S I S

C E R T I F I C AT I O N PAT H For Business Analysts the BCS certification path offers a structured route to gain the skills needed to turn driven professionals into expert problem solvers, for all levels of Business Analysts, for wherever you are in your career.

F O U N D AT I O N Support

PRACTITIONER Analyst

PROFESSIONAL Manager

C O N S U LTA N T Senior Management

B U S I N E S S A N A LYS I S

B U S I N E S S A N A LYS I S P R AC T I C E

REQUIREMENTS ENGINEERING

BUSINESS ARCHITECTURE

S TA K E H O L D E R E N G AG E M E N T

BUSINESS CHANGE

MODELLING BUSINESS

S YS T E M S M O D E L L I N G

DATA A N A LYS I S

AG I L E B U S I N E S S A N A LYS I S

PROCESSES

TECHNIQUES BUSINESS FINANCE

TEAM LEADERSHIP

BENEFITS PLANNING AND

A DVA N C E D R E Q U I R E M E N T S

R E A L I S AT I O N

ENGINEERING

C O M M E R C I A L AWA R E N E S S S YS T E M S D E V E LO P M E N T P R OJ E C T M A N AG E M E N T

ESSENTIALS

A DVA N C E D D I P LO M A

B C S I N T E R N AT I O N A L D I P LO M A I N

B U S I N E S S A N A LY S I S The diploma is designed to offer flexibility and choice to develop skills in specific areas of expertise.

3

The certification path consists of two mandatory courses, plus one knowledge-based course and one practitioner course, followed by the oral examination. QA also includes practical workshops to help delegates prepare for the oral examination.

CORE COURSES

KNOWLEDGE–BASED COURSES

PRACTITIONER COURSES

Must take two

Must take one

Must take one

B C S C E R T I F I C AT E

B C S C E R T I F I C AT E

B C S C E R T I F I C AT E

B U S I N E S S A N A LY S I S PRACTICE

COMMERCIAL AWARENESS

MODELLING BUSINESS PROCESSES

3

DAY S

B C S C E R T I F I C AT E

B C S F O U N DAT I O N C E R T I F I C AT E

REQUIREMENTS ENGINEERING

3

DAY S

3

DAY S

B C S C E R T I F I C AT E

SYSTEMS

BUSINESS A N A LY S I S

3

DAY S

DEVELOPMENT ESSENTIALS

3

B C S F O U N DAT I O N C E R T I F I C AT E

BUSINESS CHANGE

3

DAY S

DAY S

B C S C E R T I F I C AT E

SYSTEMS MODELLING TECHNIQUES

4

B C S F O U N DAT I O N C E R T I F I C AT E

PROJECT MANAGEMENT

DAY S

(UML)

DAY S

B C S C E R T I F I C AT E

SYSTEMS MODELLING TECHNIQUES (STRUCTURED)

3

DAY S

3

DAY S

E X A M P R E PA R AT I O N W O R K S H O P ( R E C O M M E N D E D )

DIPLOMA (ORAL EX AM)

B C S A DVA N C E D I N T E R N AT I O N A L D I P LO M A I N

PROFESSIONAL LEVEL Take one course from each category, plus one extra from either Business or Analytical.

B U S I N E S S A N A LY S I S The BCS Advanced International Diploma in Business Analysis is a new certification designed to answer the question asked by holders of the BA Diploma – ‘What’s next for my professional development?’ With the introduction of the new BCS Advanced International Diploma in Business Analysis, Senior Business Analysts can continue their Professional Development and gain recognition for their expertise. To obtain the Advanced International Diploma Business Analysts need to hold the BCS International Diploma in Business Analysis, take four courses and pass the exams and evidence their contribution to the Business Analyst community. Before attempting the individual courses, it is recommended that Business Analysts have a minimum of 5 years’ BA experience, but do not need to hold the BA Diploma.

2

2

PERSONAL

BUSINESS

BCS PROFESSIONAL

BCS PROFESSIONAL

BCS PROFESSIONAL

BCS PROFESSIONAL

C E R T I F I C AT E

C E R T I F I C AT E

C E R T I F I C AT E

C E R T I F I C AT E

S TA K E H O L D E R ENGAGEMENT

BENEFITS PLANNING AND R E A L I S AT I O N

AGILE BUSINESS A N A LY S I S

D ATA A N A LY S I S

DAY S

3

DAY S

A N A LY T I C A L

3

DAY S

2

DAY S

AVA I L A B LE N OW

AVA I L A B LE N OW

AVA I L A B LE N OW

AVA I L A B LE N OW

BCS PROFESSIONAL

BCS PROFESSIONAL

BCS PROFESSIONAL

BCS PROFESSIONAL

C E R T I F I C AT E

C E R T I F I C AT E

C E R T I F I C AT E

C E R T I F I C AT E

TEAM LEADERSHIP

BUSINESS FINANCE

BUSINESS ARCHITECTURE

ADVANCE D REQUIREMENTS ENGINEERING

DAY S COMING SOON

3

DAY S COMING SOON

3

DAY S COMING SOON

3

DAY S COMING SOON

BC S D I PLO M A I N

SOLUTIONS DEVELOPMENT The Solutions Development Diploma is accredited by the BCS. Its aim is to provide those involved in enterprise software engineering with the skills and knowledge appropriate to today’s demanding software challenges. The Diploma modules are focused on explaining commonly accepted best practices and widely adopted methods and techniques, which are at the same time independent of any specific products and technology vendors. To gain the Solutions Development Diploma, candidates must pass 4 written exams and be successful in an oral interview conducted by the BCS. The written exams required include: the 2 x core courses, plus 1 x knowledge–based course, and 1 x practitioner course. Once the 4 written exams have been passed, the candidate can apply to sit the oral examination. QA offers an oral examination workshop day, which prepares candidates for the interview, giving them the best chance of success. The workshop day is not compulsory, but is highly recommended.

CORE COURSES

KNOWLEDGE–BASED COURSES

PRACTITIONER COURSES

Must take two

Must take one

Must take one

B C S C E R T I F I C AT E

B C S F O U N DAT I O N C E R T I F I C AT E

SYSTEMS DEVELOPMENT ESSENTIALS

3

SYSTEMS DEVELOPMENT

3

DAY S

B C S C E R T I F I C AT E

DAY S

3

DAY S

B C S I N T E R M E D I AT E C E R T I F I C AT E

SYSTEMS MODELLING TECHNIQUES

3

B C S C E R T I F I C AT E

B U S I N E S S A N A LY S I S PRACTICE

B C S C E R T I F I C AT E

SYSTEMS DESIGN TECHNIQUES

ENTERPRISE AND SOLUTIONS ARCHITECTURE

3

3

DAY S

TESTER

ENTERPRISE AND SOLUTION ARCHITECTURE

F O U N D AT I O N L E V E L

DAY S

DAY S

BCS PRACTITIONER C E R T I F I C AT E

ISTQB-BCS CERTIFIED

3

DAY S

3

DAY S

I T I L® F O U N D A T I O N C E R T I F I C AT E

IT SERVICE MANAGEMENT

3

DAY S

E X A M P R E PA R AT I O N W O R K S H O P ( R E C O M M E N D E D )

DIPLOMA (ORAL EX AM)

SOFT WARE TESTING Software Testing is a key part of the development process for products and services. Having the skills to confidently provide your organisation with an understanding of whether software meets requirements and an objective view of any risks, is essential to success. Our courses give an in–depth understanding of the different types of testing, and highly practical knowledge of techniques and tools that can be used. Our Software Testing certifications are available in Foundation, Intermediate and Advanced levels, to support your requirements through every stage of your career.

C E R T I F I C AT I O N S

F O U N DAT I O N B C S I S TQ B F O U N DAT I O N C E R T I F I C AT E S O F T WA R E T E S T I N G

I S TQ B AG I L E T E S T E R F O U N DAT I O N L E V E L E X TENSION COURSE

I S TQ B C O M B I N E D S O F T WA R E T E S T I N G F O U N DAT I O N A N D AG I L E E X T E N S I O N

3 DAYS

2 DAYS

5 DAYS

B C S S O F T WA R E T E S T I N G F O U N DAT I O N A N D I N T E R M E D I AT E

I N T E R M E D I AT E

5 DAYS

B C S S O F T WA R E TESTING I N T E R M E D I AT E 3 DAYS

A DVA N C E D C E R T I F I E D AG I L E TESTER

I S TQ B A DVA N C E D L E V E L T E S T M A N AG E R C E R T I F I C AT E

I S TQ B A DVA N C E D L E V E L T E S T A N A LY S T

5 DAYS

5 DAYS

4 DAYS

TO G A F ®

ENTERPRISE & SOLUTION ARCHITECTURE We offer a comprehensive range of IT architecture courses, from a fundamental understanding of concepts through to their practical application. All our courses are fully accredited and include exams which enable delegates to achieve the most sought-after qualifications within IT architecture. As a result QA is a leader in Enterprise Architecture training, delivering to an increasing number of delegates in all three course areas.

TO G A F ® 9 F O U N DAT I O N A N D C E R T I F I C AT I O N ( L E V E L S 1 & 2)

TO G A F ® 9 .1 CERTIFIED

TO G A F ® 9 .1 F O U N DAT I O N

4 DAYS

2 DAYS

2 DAYS

A R C H I M AT E ®

IT ARCHITECTURE MODELLING USING A R C H I M AT E ® 2 .1 3 DAYS

The Open Group

The Open Group Architecture Framework (TOGAF®) is used to develop an enterprise architecture and operating an effective architecture practice. ArchiMate® is a notation specifically designed for the modelling of Enterprise, Solution and Domain Architectures.

BCS

BCS

The Intermediate and Practitioner Certificates in Enterprise and Solution Architecture is part of the Solution Development and Architecture portfolio of BCS training. It sits comfortably besides The Open Group courses, by providing a more detailed insight into the main architectural concepts.

I N T E R M E D I AT E C E R T I F I C AT E I N E N T E R P R I S E A N D S O LU T I O N ARCHITECTURE

P R AC T I T I O N E R C E R T I F I C AT E I N E N T E R P R I S E A N D S O LU T I O N ARCHITECTURE

3 DAYS

3 DAYS

I N T E R M E D I AT E A N D P R AC T I T I O N E R C E R T I F I C AT E S I N E N T E R P R I S E A N D S O LU T I O N A R C H I T E C T U R E 5 DAYS

LEAN SIX SIGMA

LEAN SIX SIGMA

LEAN

AWARENESS

BASIC

PRACTITIONER

LEAN SIX SIGMA AWA R E N E S S S E N I O R M A N AG E M E N T 1 DAY

Y E L LO W B E LT 2 DAYS

G R E E N B E LT 5 DAYS

L E A N AWA R E N E S S 1 DAY

LEAN PROCESS A N D TO O L S 2 DAYS

A N A LY S T

EXPERT

B L AC K B E LT 1 0 DAYS

M A S T E R B L AC K B E LT 5 DAYS

A N A LY S T 4 DAYS VA LU E S T R E A M MAPPING 2 DAYS

Lean and Lean Six Sigma are effective frameworks to help organisations achieve breakthrough process improvement and operational excellence. QA’s Lean and Lean Six Sigma courses will enable delegates to apply these methods and tools and to make a real difference to business performance and customer satisfaction. QA’s Lean Six Sigma framework is designed specifically for service and technology organisations. Our training, coaching and consultancy services are proven to help delegates drive change and continuous improvement and demonstrate a real return on investment.

WHY

We are the most experienced. We deliver 50% of the UK’s business analysis training in the UK.

MORE

PEOPLE

CHOOSE

94%

90%

of attendees on our BSD courses rate our instructors knowledge as excellent.

of BSD attendees said their training was a worthwhile investment in their career development.

QA

FOR

BSD

TRAINING

At QA we work with the leading international bodies and frameworks to help set the standard in Business Analysis training.

TM

Accreditation by the key professional bodies, including BCS, TOGAF and ISTQB guarantee that you’ll receive high-quality certification.

We have the UK’s biggest network of training centres, so you have more dates and locations to choose from.

We have insight from the end-user community, so understand how to apply theory and technology in the real world.

We offer the widest range of complimentary courses to help you make the biggest impact on the performance of your business.

Our courses are available online or in the classroom, so you can learn at a time and place that suits you.

We keep at the forefront of emerging technologies and host regular free seminars to keep you at the cutting edge.

TOGAF ® 9

Accredited Training Course

Learn at the speed of modern business. Time is precious. So we make it easy to fit training into working life. Modern organisations need modern ways of learning. From the full classroom experience, to connecting to the course from your office or justin-time knowledge through video or eLearning, we give delegates what they need. Can’t get the time for a whole team to travel out to a training centre? We’ll bring the course to your company. Or even better, create blended or bespoke programme of exactly the right mix for you. Nobody makes it easier to learn.

I N T E R ACT I V E LIVE LEARNING

CL AS S R O O M LEARNING

V I D E O B ASE D L E A R N I NG

Our Attend from Anywhere and Virtual Classroom learning solutions make real–time learning accessible wherever delegates are. Remotely access one of our classrooms, with the ability to fully interact with the trainer and your peers.

Sometimes the traditional ways are the best. Learn in a classroom of peers with immediate access to industry experts.

We offer a range of video learning courses that offer a powerful alternative to traditional classroom training, delivering modular videos that can be accessed any time, anywhere.

BLENDED LEARNING S O LUT I O N S

E-LEARNING

O N L I NE ACA D E MI E S

Our e-learning courses are extremely flexible and allow delegates to learn in their own time, at their own pace and in the comfort of their own home, office, or even on their mobile device.

QA’s online academies allow instant access to a full range of courses, presented by industry professionals. Include all of the latest news, events, support and advice, as well as a community of professional, like-minded individuals.

We provide a twofold process that is entirely unique to each customer. From advising and guidance through to delivering our own training courses, we ensure the customer receives the exact training they want and need.

The BSD Online Academy

O N L I N E ACA DE MI E S

Learning is only as good as the content. So we've brought over 30 years of expertise in classroom learning into the digital world. Our experienced BSD trainers have crafted unique learning experiences for the BSD Online Academy and deliver them personally via video and in our online learning communities. Wherever your people are, they can get fully-accredited Business Systems qualifications with QA Online Academies. Whether working towards becoming an expert Business Analyst or Systems Developer, our Online Business Systems Academy is the fastest, most effective way to learn. From a skills top-up with a single training course, or to gain an industry recognised qualification, we have it covered. QA .COM/OA

Other online academies include, Project Management, App and Web Development and Cyber Security.

E X P E RT LY WR I T T E N

DESIGNED F O R D I G I TA L

E X P E RT LY DELIVERED

T H E R E TO S UP P O RT YO U

FULLY CU STOMI SA B LE

Experts in Business Systems Development.

W E H AV E OV ER 50 TR A I N E RS CO M M IT TED TO TE AC H I N G B US I N ES S SYS TEM S D E V ELO PM ENT LE D BY O U R D E D I C ATE D TE A M O F PR I N C I PLE CO N SU LTA NTS

We work with the leading names in the tech industry to build and provide courses that bring our customers the most innovative techniques. All QA BSD experts have industry experience and form the largest directly–employed team of it’s kind in Europe. Having this pool of expertise means we're the best in the industry. We understand how to apply techniques in the workplace once the training has finished and 95% of delegates say they have applied the training they learned back in the workplace.

NAMIR SABBAGH

JOHN COLESHAW

PRINCIPAL CONSULTANT

PRINCIPAL CONSULTANT

ED WALTERS

STEPHEN HALLIDAY

PRINCIPAL CONSULTANT

PRINCIPAL CONSULTANT

What our customers think.

94%

90%

Excellent in every way. BCS Foundation in Business Analysis course feedback

90%

Fantastic approach to delivery, highly effective given the volume of course content, thank you very much. TOGAF Level 1 &2 course feedback

said the QA trainer’s knowledge, delivery and experience helped them learn more effectively

found the examples presented helped them to understand the technical concept

said their BSD training was a worthwhile investment in their career development

The trainer was very inspiring. I leave in confidence that I can apply the framework to my area. Lean Six Sigma Green Belt course feedback

PROVIDING TRUSTED TRAINING ACROSS BOTH PUBLIC AND PRIVATE SECTORS

To book a course or contact us about training. S p e a k to on e o f ou r le a rn i ng a dv is o r s

0345 074 7978 v isi t

Q A .CO M / BSD or drop in to one of our national centres

Talk to QA and build a better business system

0345 074 7978

For a list of our courses, please visit

QA . C O M / B S D