BULK SMS User Guide :::: For SMS Customers only :::: DidevSMS gateway is finely tuned with Delivery rate up to 15,000 SMS/Second to deliver the fastest and most reliable BULKSMS messaging compared with other Bulk SMS Gateway Providers.
DIDEV NOTION [Type the company name] [Pick the date]
TABLE OF CONTENTS 1. INRODUCTION………………………………………………………………………………………………………2 1.1 Features ………………………………………………………………………………………………………….2 2. STANDARD VIEW ………………………………………………………………………………………………….3 3. HOW TO LOGIN……………………………………………………………………………………………………..4 4. PASSWORD RECOVERY…………………………………………………………………………………………4 5. PROFILE…………………………………………………………………………………………………………………7 6. PASSWORD UPDATE………………………………………………………………………………………………8 7. COMPOSE SMS……………………………………………………………………………………………………..9 7.1 SEND EASY SMS………………………………………………………………………………………………10 7.2 SEND GROUP SMS…………….…………………………………………………………………………….10 7.3 SEND ADVANCE CSV SMS………………………………………………………………………………..11 7.4 SEND SMS VIA FILE UPLOAD…………………………………………………………………………..12 8. MESSAGE TYPE…………………………………………………………………………………………………...14 8.1. Standard SMS……………………………………………………………………………………………….14 8.11 GSM Alphabet……………………………………………………………………………………….14 8.2. Unicode SMS…………………………………………………………………………….……………………18 8.3. Flash SMS ………………………………………………………………………………………………………19 9. MY GROUPS……………………………………………………………………………………………………………20 9.1. To ADD a New Group…………………………………………………………………………………….20 9.2. To UPLOAD Contact to Group……………………………………………………………………….20 9.3. To Add Contact List to Group………………………………………………………………………..21 10. MY SMS TEMPLATE……………………………………………………………………………………………….22 10.1. To Add New Template………………………………………………………………………………….22 10.2. To Use Template SMS…………………………………………………………………………………..22 11. MY SEND JOBS……………………………………………………………………………………………………..23 12. MY SMS HISTORY………………………………………………………………………………………………….24 13. SCHEDULED MESSAGES…………………………………………………………………………………………25 14. MY SMS CHAT HISTORY…………………………………………………………………………………………26 15. MY TICKETS…………………………………………………………………………………………………………..26 16. EXCEL API………………………………………………………………………………………………………………27 16.1. HOW TO USE EXCEL PLUGIN………………………………………………………………………...27 17. RESELLER SETTINGS……………………………………………………………………………………………….28 17.1. My Panel Settings…………………………………………………………………………………………28 17.2. Add New Users……………………………………………………………………………………..……..29 17.3. To Assign Credits………………………………………………………………………………..……..31
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1.0 INTRODUCTION DidevSMS SMS Gateway is a High speed SS7 Multiple Hub SMS Aggregator Service that can deliver SMS messages to any Mobile network globally. Our Bulk SMS gateway is finely tuned with Delivery rate up to 15,000 SMS/Second to deliver the fastest and most reliable SMS messaging compared with other Bulk SMS Providers. Send bulk text via our web, Mobile or Excel Interface, Give us a call and we can get you started with specialist advice and great SMS marketing ideas for you and your clients. There is a wide variety of quality when it comes to Bulk SMS Service and SMS providers. Most SMS Providers only Port about 70 to 80 percent of messages sent via their service, At DIDEVSMS, We port all messages sent via our SMS Platform and guarantee the highest delivery you can ever find. When sending messages with our service you can be confident that your messages will be delivered instantly. The DIDEVSMS Bulk SMS platform has a wide variety of features including our Reseller SMS platform, Excel Plug-in, Mobile Application, Advance SMS etc.
1.1 FEATURES Web Based Bulk SMS Service. No Software required. Simple process: Login » Compose » Send. Send messages with your company/brand/product name as Sender ID. Manage all your contacts in specific groups online. Import your mobile number contacts to "My Group ". Advance CSV Upload- Send different messages to different mobile recipients at a time. Create and save messages in Templates. Free Mobile Application Excel Plugin to send Messages directly from Excel Spread Sheet Get Delivery Reports of all SMS Campaigns Schedule your SMS Campaigns at future date & time. Send Flash & Unicode Messages. View detailed activity reports of your usage. Online payment via ATM/Credit/Debit Cards, Interswitch View and Save Receipts of online payment transaction
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1.2
2.0. STANDARD VIEW
API Plugin
Sent Jobs
Senders ID
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Credits Summary
Client Name, Accoint ID and LogOut
Recipients
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3.0. HOW TO LOGIN
1)Make Sure you already Signed up at http://didevsms.com/ 2) Visit http://didevsms.com/ 3) Click on Client Login 4) Enter your username (Login ID). 5) Enter your password 6) Click the Login button 7) If the entered username and password are correct, you will be directed to the sms panel but if details are wrong, you will either get a prompt that you have entered wrong details or you will advised to reset your password.
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4.0. PASSWORD RECOVERY
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1) Visit http://smsc.didevsms.com 2) Click on Forgot Password?
3) In the Login ID box, type the Login ID(Username) with which you register and click “Submit” 4) Upon successful email address submission, an email will be sent to Your Mail. 5) Click on “Login” then login using username and password sent to your email
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5.0. PROFILE
1) 2) 3) 4)
The Key Icon at the top right corner Click on Edit Profile from the drop down box. Update desired fields. Click “Save”
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6.0. PASSWORD UPDATE
1) Click on “Change Password” 2) Enter Current Password 3) Enter New Password and Confirm by Entering New Password in “Confirm Password” field 4) Click “Save”
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7.0. COMPOSE SMS
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7.1. SEND EASY SMS 1) Click on Compose SMS. 2) Make sure “Number” is selected in the message type TAB. 3) Select the Country you wish to send SMS to. 4) In the Sender ID text box, type the desired sender ID (This will appear on the recipient's phone as the sender of the message). NB: This should be a maximum of 11 Digits including. 5) In the Recipients Number Field a. Type the phone numbers directly (Maximum of 100 Numbers recommended). The phone numbers can be separated by any of the following comma, space or put each number on a separate line. b. Numbers can be copied from excel or notepad and pasted directly in the Number Field. 6) Type in message into Text Message Field. NB: First Page= 160 Characters, subsequent pages are 151 Characters. NB: “ENTER” on your keyboard is calculated as two Digits when SMS are sent. Pls do not use the “ENTER” key when typing your message. 7) Click “SEND” to Send SMS.
7.2. SEND GROUP SMS 1) Click on Compose SMS. 2) Select “Group” in the message type TAB. 3) Select the Group you want to to Send Message to. 4) Select the Country you wish to send SMS to. 5) In the Sender ID text box, type the desired sender ID (This will appear on the recipient's phone as the sender of the message). NB: This should be a maximum of 11 Digits including. 6) Type in message into Text Message Field. NB: First Page= 160 Characters, subsequent pages are 151 Characters. NB: “ENTER” on your keyboard is calculated as two Digits when SMS are sent. 7) Click “SEND” to Send SMS. www.didevsms.com
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7.3. SEND ADVANCE CSV SMS 1) Click on Compose SMS. 2) Select “Advance CSV” in the message type TAB. 3) Sample Excel CSV
4) Make sure Excel is saved as CSV MS-Dos 5) Click on “Browse” in front of Select File and navigate to Directory where your Excel CSV is saved, then select to upload 6) Select the Country you wish to send SMS to. 7) In the Sender ID text box, type the desired sender ID (This will appear on the recipient's phone as the sender of the message). NB: This should be a maximum of 11 Digits including. 8) Type in message into Text Message Field 9) Click Send 10) Make sure message is the format in screenshot below. 11) Select the mobile number column. 12) Click Send to Send SMS 13) Advance CSV Screenshot
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7.4. SEND SMS VIA FILE UPLOAD 1) Click on Compose SMS. 2) Numbers should be arranged as in screenshots below Notepad
Excel CSV
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3) Select “FILE” in the message type TAB. (NB: Only Notepad (txt). And CSV allowed). 4) Click on “Browse” in front of ‘Select File’ and navigate to Directory where your File is saved, then select to upload 5) Select the Country you wish to send SMS to. 6) In the Sender ID text box, type the desired sender ID (This will appear on the recipient's phone as the sender of the message). NB: This should be a maximum of 11 Digits including. 7) Type in message into Text Message Field 8) Click “SEND SMS” 9) There shall be a preview of your campaign, if you are sure you want to continue, click on “SEND SMS” to complete your campaign
8.0. MESSAGE TYPE DidevSMS Bulk SMS Platform offers the following type of SMS 8.1)
Standard SMS
The standard SMS can contain up to 160 characters. However, these characters must be part of the GSM-7 bit default alphabet. This alphabet contains all ASCII characters, some accented characters and some Greek symbols. See a complete overview of the GSM-7 bit default alphabet. To send messages with this message type, make sure TEXT is selected when sending SMS as in the screenshot below.
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8.11. GSM Alphabet Standard SMS can contain 160 characters. However, the characters typed must be part of the 7-bit default alphabet as specified by GSM 3.38. You can see in the table below that this alphabet contains all ASCII characters and some accented characters.For example, u umlaut (ü) and e with grave (è), are in this set. Please study the table below to have a complete overview. Using any character not in this set, will make the SMS a Unicode SMS and limit the length of the SMS to 70 characters. Note: a few characters actually count as two characters. These characters are: {}[]~|\ and the Euro symbol: € You can also see that in the table below in the hex column. These characters need to be escaped. Below is the 7 bit default alphabet as specified by GSM 03.38. The corresponding ISO-8859-1 decimal codes are shown in the rightmost column. Note that the euro sign (€) is also included. Hex
Dec
Character name
Character ISO-8859-1 DEC
0×00
0
COMMERCIAL AT
@
64
0×01
1
POUND SIGN
£
163
0×02
2
DOLLAR SIGN
$
36
0×03
3
YEN SIGN
¥
165
0×04
4
LATIN SMALL LETTER E WITH GRAVE
è
232
0×05
5
LATIN SMALL LETTER E WITH ACUTE
é
233
0×06
6
LATIN SMALL LETTER U WITH GRAVE
ù
249
0×07
7
LATIN SMALL LETTER I WITH GRAVE
ì
236
0×08
8
LATIN SMALL LETTER O WITH GRAVE
ò
242
0×09
9
LATIN CAPITAL LETTER C WITH CEDILLA
Ç
199
0×0A
10
LINE FEED
0×0B
11
LATIN CAPITAL LETTER O WITH STROKE
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10 Ø
216
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0×0C
12
LATIN SMALL LETTER O WITH STROKE
0×0D
13
CARRIAGE RETURN
ø
248 13
0×0E
14
LATIN CAPITAL LETTER A WITH RING ABOVE Å
197
0×0F
15
LATIN SMALL LETTER A WITH RING ABOVE
å
229
0×10
16
GREEK CAPITAL LETTER DELTA
0×11
17
LOW LINE
_
95
0×12
18
GREEK CAPITAL LETTER PHI
Φ
0×13
19
GREEK CAPITAL LETTER GAMMA
Γ
0×14
20
GREEK CAPITAL LETTER LAMBDA
Λ
0×15
21
GREEK CAPITAL LETTER OMEGA
Ω
0×16
22
GREEK CAPITAL LETTER PI
Π
0×17
23
GREEK CAPITAL LETTER PSI
Ψ
0×18
24
GREEK CAPITAL LETTER SIGMA
Σ
0×19
25
GREEK CAPITAL LETTER THETA
Θ
0×1A
26
GREEK CAPITAL LETTER XI
Ξ
0×1B
27
ESCAPE TO EXTENSION TABLE
0×1B0A 27 10
FORM FEED
0×1B14 27 20
CIRCUMFLEX ACCENT
^
94
0×1B28 27 40
LEFT CURLY BRACKET
{
123
0×1B29 27 41
RIGHT CURLY BRACKET
}
125
0×1B2F 27 47
REVERSE SOLIDUS (BACKSLASH)
\
92
0×1B3C 27 60
LEFT SQUARE BRACKET
[
91
0x1B3D 27 61
TILDE
~
126
0x1B3E 27 62
RIGHT SQUARE BRACKET
]
93
0×1B40 27 64
VERTICAL BAR
|
124
0×1B65 27 101 EURO SIGN
€
164 (ISO-8859-15)
0×1C
28
LATIN CAPITAL LETTER AE
Æ
198
0×1D
29
LATIN SMALL LETTER AE
æ
230
0×1E
30
LATIN SMALL LETTER SHARP S (German)
ß
223
0×1F
31
LATIN CAPITAL LETTER E WITH ACUTE
É
201
0×20
32
SPACE
0×21
33
EXCLAMATION MARK
!
33
0×22
34
QUOTATION MARK
“
34
0×23
35
NUMBER SIGN
#
35
0×24
36
CURRENCY SIGN
¤
164 (ISO-8859-1)
0×25
37
PERCENT SIGN
%
37
0×26
38
AMPERSAND
&
38
0×27
39
APOSTROPHE
‘
39
0×28
40
LEFT PARENTHESIS
(
40
0×29
41
RIGHT PARENTHESIS
)
41
0×2A
42
ASTERISK
*
42
0×2B
43
PLUS SIGN
+
43
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0×2C
44
COMMA
,
44
0×2D
45
HYPHEN-MINUS
-
45
0×2E
46
FULL STOP
.
46
0×2F
47
SOLIDUS (SLASH)
/
47
0×30
48
DIGIT ZERO
0
48
0×31
49
DIGIT ONE
1
49
0×32
50
DIGIT TWO
2
50
0×33
51
DIGIT THREE
3
51
0×34
52
DIGIT FOUR
4
52
0×35
53
DIGIT FIVE
5
53
0×36
54
DIGIT SIX
6
54
0×37
55
DIGIT SEVEN
7
55
0×38
56
DIGIT EIGHT
8
56
0×39
57
DIGIT NINE
9
57
0×3A
58
COLON
:
58
0×3B
59
SEMICOLON
;
59
0×3C
60
LESS-THAN SIGN
62
0×3F
63
QUESTION MARK
?
63
0×40
64
INVERTED EXCLAMATION MARK
¡
161
0×41
65
LATIN CAPITAL LETTER A
A
65
0×42
66
LATIN CAPITAL LETTER B
B
66
0×43
67
LATIN CAPITAL LETTER C
C
67
0×44
68
LATIN CAPITAL LETTER D
D
68
0×45
69
LATIN CAPITAL LETTER E
E
69
0×46
70
LATIN CAPITAL LETTER F
F
70
0×47
71
LATIN CAPITAL LETTER G
G
71
0×48
72
LATIN CAPITAL LETTER H
H
72
0×49
73
LATIN CAPITAL LETTER I
I
73
0×4A
74
LATIN CAPITAL LETTER J
J
74
0×4B
75
LATIN CAPITAL LETTER K
K
75
0×4C
76
LATIN CAPITAL LETTER L
L
76
0×4D
77
LATIN CAPITAL LETTER M
M
77
0×4E
78
LATIN CAPITAL LETTER N
N
78
0×4F
79
LATIN CAPITAL LETTER O
O
79
0×50
80
LATIN CAPITAL LETTER P
P
80
0×51
81
LATIN CAPITAL LETTER Q
Q
81
0×52
82
LATIN CAPITAL LETTER R
R
82
0×53
83
LATIN CAPITAL LETTER S
S
83
0×54
84
LATIN CAPITAL LETTER T
T
84
0×55
85
LATIN CAPITAL LETTER U
U
85
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0×56
86
LATIN CAPITAL LETTER V
V
86
0×57
87
LATIN CAPITAL LETTER W
W
87
0×58
88
LATIN CAPITAL LETTER X
X
88
0×59
89
LATIN CAPITAL LETTER Y
Y
89
0×5A
90
LATIN CAPITAL LETTER Z
Z
90
0×5B
91
LATIN CAPITAL LETTER A WITH DIAERESIS
Ä
196
0×5C
92
LATIN CAPITAL LETTER O WITH DIAERESIS
Ö
214
0×5D
93
LATIN CAPITAL LETTER N WITH TILDE
Ñ
209
0×5E
94
LATIN CAPITAL LETTER U WITH DIAERESIS
Ü
220
0×5F
95
SECTION SIGN
§
167
0×60
96
INVERTED QUESTION MARK
¿
191
0×61
97
LATIN SMALL LETTER A
a
97
0×62
98
LATIN SMALL LETTER B
b
98
0×63
99
LATIN SMALL LETTER C
c
99
0×64
100
LATIN SMALL LETTER D
d
100
0×65
101
LATIN SMALL LETTER E
e
101
0×66
102
LATIN SMALL LETTER F
f
102
0×67
103
LATIN SMALL LETTER G
g
103
0×68
104
LATIN SMALL LETTER H
h
104
0×69
105
LATIN SMALL LETTER I
i
105
0×6A
106
LATIN SMALL LETTER J
j
106
0×6B
107
LATIN SMALL LETTER K
k
107
0×6C
108
LATIN SMALL LETTER L
l
108
0×6D
109
LATIN SMALL LETTER M
m
109
0×6E
110
LATIN SMALL LETTER N
n
110
0×6F
111
LATIN SMALL LETTER O
o
111
0×70
112
LATIN SMALL LETTER P
p
112
0×71
113
LATIN SMALL LETTER Q
q
113
0×72
114
LATIN SMALL LETTER R
r
114
0×73
115
LATIN SMALL LETTER S
s
115
0×74
116
LATIN SMALL LETTER T
t
116
0×75
117
LATIN SMALL LETTER U
u
117
0×76
118
LATIN SMALL LETTER V
v
118
0×77
119
LATIN SMALL LETTER W
w
119
0×78
120
LATIN SMALL LETTER X
x
120
0×79
121
LATIN SMALL LETTER Y
y
121
0×7A
122
LATIN SMALL LETTER Z
z
122
0×7B
123
LATIN SMALL LETTER A WITH DIAERESIS
ä
228
0×7C
124
LATIN SMALL LETTER O WITH DIAERESIS
ö
246
0×7D
125
LATIN SMALL LETTER N WITH TILDE
ñ
241
0×7E
126
LATIN SMALL LETTER U WITH DIAERESIS
ü
252
0×7F
127
LATIN SMALL LETTER A WITH GRAVE
à
224
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8.2.
Unicode SMS
When you need to use characters outside the GSM 7-bit alphabet, your SMS will become a Unicode SMS. Unicode SMS can only contain 70 characters. Please first test reception. Not all mobile networks support Unicode SMS. For example, Unicode SMS is not supported for US mobile number destinations.
To send messages with this message type, make sure UNICODE is selected when sending SMS as in the screenshot below.
8.3.
Flash SMS
Flash SMS is a message that appears directly on the phone screen, instead of being routed to the inbox. It is a useful alternative to Standard SMS when you want to capture the recipient’s attention immediately. To send messages with this message type, make sure Flash SMS Checkbox is selected when sending SMS as in the screenshot below.
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9.0. MY GROUPS My Groups is designed to help simplify the process of group management. 9.1. To ADD a New Group 1) In the main menu, click on “My Groups” 2) Click on “ADD NEW” Tab. 3) Type in your desired Group Name and Description. 4) Click “SAVE” 9.2. To UPLOAD Contact to Group 1) In the main menu, click on “My Groups” 2) Click on “EDIT” in front of Group Name you wish to upload contact to as in screenshot below
3) Click on “Import CSV” as in the screenshot below (NB: You can only upload CSV Files).
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4) Numbers should be arranged in Excel CSV as in screenshot below;
5) Click on the “BROWSE” button and Navigate to the Directory where your contact is saved, select then click on “SUBMIT”. 6) Select “CONTACTNUMBER” as in the screenshot below, then Click “SUBMIT”
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9.3. To Add Contact List to Group 1) In the main menu, click on “My Groups” 2) Click on “EDIT” in front of Group Name you wish to upload contact to as in screenshot below
3) Click on “CONTACT LIST” Tab 4) Click on “ADD NEW” 5) Complete the form and Click “SAVE” 10.0. MY SMS TEMPLATE From this menu, you can create and save SMS templates. SMS templates are very useful. You can save them under your account and use them when you want to send SMS in the future, especially when you use the same text often. 10.1. To Add New Template 1) Click on “My SMS Template” in the Main Menu. 2) Click on “Add New” 3) In the field “title”, type a name for your SMS template in order to identify it from the rest you may have already created. This title is not visible to the recipient.
4) In the field “Message” type the text of the message.
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5) Click “SAVE” to save Template.
10.2. To Use Template SMS 1) In Compose SMS, Navigate to the bottom right corner of you SMS Panel where Templates are displayed. 2) Click on the Template you desire for your SMS campaign.
11.0. MY SEND JOBS My Send Jobs is an overview of all Sent jobs with details (ID , Job Name, Sender id , Message, Progress Status and Actions).
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12.0. MY SMS HISTORY My SMS HISTORY is an overview of all Sent Messages with details (Sender , Message ,Line Count , Bill Credit Method Type, Date, Status, Action. You can view Live Delivery Status of all Sent Messages by Clicking on Status under Actions for that particular Job. (See Screenshot Below)
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13.0. SCHEDULED MESSAGES Scheduled Messages is an overview of scheduled jobs with details (ID Sender, Message, Line Count, Bill Credit, Method Type, sendondate, Status, Actions) and Deleting option to Cancel Schedule.
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14.0. MY SMS CHAT HISTORY
Use My SMS Chat History section for better and easier tracking and overview of your sent messages.
15.0. MY TICKETS Use My Tickets to submit a support ticket to SMSC Support Team.
16.0. EXCEL API DidevSMS SMS Excel API/Plugin allows users to send SMS from Excel sheet directly. As most Professionals use MS Excel for organizing their data; DidevSMS SMS, along with its feature to send SMS from Excel, empowers all users to save precious time and become more productive. Our SMS Excel API can be directly integrated with Microsoft Excel and one can send different SMS to different mobile number at once. Example: If a School wants to send students the results of the recently held exam, it can send personalized bulk SMS by mentioning the name of each Student, his/her marks in each subject, total percentage achieved.
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Sample Message: “Dear Frank, your 1st Term result. Eng=75, French= 63, Agric=77, Math=88, Science=91, Soc. Science=71. Percentage=77.5%" 16.1. HOW TO USE EXCEL PLUGIN
1) Download Excel API Application by Clicking on “EXCEL API by the bottom right Corner of you Panel and save to your computer 2) Double-click the executable file on your Computer to start the setup program. Follow the instructions on the screen to complete the installation.
Note: Please use http://smsc.didevsms.com as URL in SETTINGS
17.2. Add New Users 1) Click on “Reseller Settings” ---------------------> “Manage Users” 2) Click on “ADD NEW” as in the screenshot below
3) Fill in your Client’s Details Name: Your Client’s Name Company Name : Your Client’s Company Name Mobile No: Your Client’s Mobile Number (E.G 2348067111111) Select Country: Select your Client’s Country. Routes : Make Sure You select Route for your Client (Select Alpha SS7 Checkbox)
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Roles: Use this to assign privileges to your client’s account. For a normal Client (Select SMS Customer and SMS Report Viewer Checkboxes), For a Reseller Client (Select all check boxes) Email ID: You Clients Email login ID: Username you client will use with account Password : Password Your Client will use with account Re-enter password: Retype Password your client will use with Account to verify accuracy.
4) Click ‘SAVE’
17.3. To Assign Credits 1) Click on “Reseller Settings” ---------------------> “Manage Users” 2) Search for the user you wish to assign credits to. 3) Click on Edit in front of the user as in the screenshot below
4) Once you are on you User’s profile, Click on the transaction TAB as in the screenshot below
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5) Once you are in the Transaction page, do the following Route Type: Select the Route you wish to Credit Transaction Type: Select Transaction Type (CREDIT/DEBIT) SMS Quantity: Type in the Number of Units you wish to Assign to you Client Validity Date: Add Validity by Clicking on “Validity Date: *Select Date” and Selecting Date From Calendar. Bill Amount: Enter Amount billed to Customer. Click “SAVE” to save Entry
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