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GROWTH. A GOOD NETWORK OF ROOTS TO ANCHOR YOURSELF. A GOOD NETWORK OF LEAVES TO ASSIMILATE OPPORTUNITIES.

CONTENTS

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22

BUSINESS REV

30

FUTURE DIRECTI

34

CORPORATE STRUCT

35

CORPORATE GOVERNA

41

FINANCIAL STATEME

DIRECTORS

Patrick Keith Quarmby NON-EXECUTIVE CHAIRMAN AND MEMBER OF AUDIT COMMITTEE

William Bruce Grahame Padfield CHIEF EXECUTIVE OFFICER AND EXECUTIVE DIRECTOR

Philip Chu Yan-Jy CHIEF FINANCIAL OFFICER AND EXECUTIVE DIRECTOR

Frank Yung-Cheng Yung INDEPENDENT DIRECTOR AND CHAIRMAN OF AUDIT COMMITTEE

Seet Ai Mee INDEPENDENT DIRECTOR AND MEMBER OF AUDIT COMMITTEE

Ronald John Cattell NON-EXECUTIVE DIRECTOR

Jeremy John Ord NON-EXECUTIVE DIRECTOR

Robert Keith Carden Taylor NON-EXECUTIVE DIRECTOR

Lal Chandra Singh INDEPENDENT DIRECTOR

Stephen Michael Joubert ALTERNATE DIRECTOR TO ROBERT KEITH CARDEN TAYLOR

Malcolm Thomas Rutherford ALTERNATE DIRECTOR TO JEREMY JOHN ORD

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COMPANY S

Evelyn Wee

ASSISTANT COMPANY S

Chew Pu

REGISTER

6 Shen #24-11 DBS Building To Singapore Tel: (65) 6

Deloitte & 6 Shenton Wa DBS Building To Singapore Date of appointment: Jul

RE

Barbinder & Co 8 Cro #11-00 PWC Singapore

59.18

60 •

600 • 567.26

50 • 510.23 510.23

45.00 42.58

500 • 40 •

33.09 417.67

30 •

400 •

27.11 21.72 19.12

20 • 328.73 328.73

10.81

10 •

300 •

3.48

255.41 0• 200 • -10 • (12.23)

(15.9 -20 • 100 • (27.27)

-30 •

(34.14) -40 •

0• 1999

2000

2001

2002

2002* 2003

Turnover (in US$ million)

2003†

1999

2000

2001

2002

2002 * 2003

2003 †

1999

Profit before tax (in US$ million)

Note 1

2000

2001

2002

2002 * 200

Profit after tax (in US$ millio

Note 2

1999

2000

2001

2002

*2002

2003



255.41

417.67

567.26

510.23

510.23

328.73

3

Profit before interest and tax

26.40

40.95

55.01

(27.82)

18.57

(0.97)

Profit before tax

27.11

42.58

59.18

(27.27)

19.12

(12.23)

Profit after tax

21.72

33.09

45.00

(34.14)

10.81

(15.93)

(

Profit after tax and minorities

21.41

31.53

44.20

(34.80)

10.01

(16.11)

(

For the year ended September 30 (in US$ million)

Turnover

Note 1 Note 2

* †

Due to a change in financial year from 30 June to 30 September, the period here relates to 12 months ended 30 June for the respective year. The period here relates to 15 months from 1 July 2001 to 30 September 2002.

excluding goodwill amortisation of US$5.0 million, impairment to value of a subsidiary of US$7.7 million, specific provision for doubtful debts of U million and one-off charge of US$7.7 million for restructuring. excluding goodwill amortisation of US$3.8 million, impairment to value of subsidiaries of US$7.8 million and restructuring charges of US$4.1 milli

4

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Receivables from external customers (current)

101.15

147.57

206.95

129.27

99.83

Bank and cash balances

34.76

140.42

84.89

50.43

69.43

Short-term investments

-

-

-

2.66

14.61

7.34

25.35

37.65

51.81

39.64

(97.22) (108.02)

(77.26)

(44.36)

(0.03)

(12.78)

(13.92)

(10.59)

(3.66)

(13.84)

(30.65)

(51.47)

(14.95)

(40.21)

LT bank borrowings and finance leases

(0.04)

(0.55)

(0.06)

(0.06)

(0.02)

Other non-current liabilities

(7.13)

(36.09)

(9.73)

(2.00)

(1.64)

Net assets

88.97

186.81

205.75

193.95

186.47

Shareholders’ interests

87.32

184.70

204.07

191.40

184.88

1.65

2.11

1.68

2.55

1.59

88.97

186.81

205.75

193.95

186.47

5.2

7.3

9.6

(7.5)

2.2

(3.5)

(

20.9

40.6

43.5

36.4

36.4

36.0

3

Profit before interest and tax / turnover %

10.3

9.8

9.7

(5.5)

3.6

(0.3)

Profit before tax / turnover %

10.6

10.2

10.4

(5.3)

3.7

(3.7)

Profit after tax / turnover %

8.5

7.9

7.9

(6.7)

2.1

(4.8)

(

24.5

17.1

21.7

(18.2)

5.2

(8.7)

(

2.1

2.5

2.1

2.4

2.4

2.7

Other current assets Trade creditors Bank loans, overdraft and finance leases Other current liabilities

Minority interests

Earnings per share (US cents) - basic Net tangible assets per share (US cents)

(58.91)

Ratios:

Profit after tax and minorities / shareholders’ interests % Current assets / current liabilities (times) Note 1 Note 2

* †

Due to a change in financial year from 30 June to 30 September, the period here relates to 12 months ended 30 June for the respective year. The period here relates to 15 months from 1 July 2001 to 30 September 2002.

excluding goodwill amortisation of US$5.0 million, impairment to value of a subsidiary of US$7.7 million, specific provision for doubtful debts of US$ million and one-off charge of US$7.7 million for restructuring. excluding goodwill amortisation of US$3.8 million, impairment to value of subsidiaries of US$7.8 million and restructuring charges of US$4.1 million

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Revenue

328,725

404,908

(277,073)

(331,365)

51,652

73,543

2,934

3,111

(30,290) (20,625) (3,768)

(39,598) (20,077) (3,813)

(97)

13,166

(190)

(809)

Exceptional items (Note 1(a)(ii))

(11,945)

(35,927)

Loss before income tax (Note 1(a)(iii))

(12,232)

(23,570)

(3,694)

(5,815)

(15,926)

(29,385)

(188)

(840)

(16,114)

(30,225)

Cost of sales Gross profit Add : Other operating income Less: Other expenses Distribution and sales Administrative Amortisation of goodwill (net) (Loss) / Profit from operating activities Finance costs

Income tax expense (Note 1(a)(iv)) Loss after income tax Minority interests Loss attributable to the shareholders of the Company

n.m. = not meaningful

6

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(II) Analysis of on-going operations year-on-year excluding the following :

(i) Non-cash asset impairment loss of US$7,832,000 arising mainly from the rationalisation of iCommerce businesses as indicat Company’s announcement of 6 March 2003; (ii) One-off charges of US$4,113,000 for restructuring as indicated in the Company’s announcement of 6 March 2003; and (iii) Amortisation of goodwill of US$3,768,000. This charge arose mainly due to acquisition of Dasan in Korea. GROUP 12 months to 30/09/03 US$’000

12 months to 30/09/02 US$’000

328,725

404,908

(277,073)

(331,365)

51,652

73,543

2,934

3,111

(30,290) (20,625)

(39,598) (20,077)

Profit from operating activities

3,671

16,979

Finance costs

(190)

(809)

Profit before income tax

3,481

16,170

(4,215)

(7,313)

(Loss) / Profit after income tax

(734)

8,857

Minority interests

(256)

(977)

(Loss) / Profit attributable to the shareholders of the Company

(990)

7,880

Revenue Cost of sales Gross profit Add : Other operating income Less: Other expenses Distribution and sales Administrative

Income tax expense

n.m. = not meaningful

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GROUP 12 months to 30/09/03 US$’000

Profit before income tax (on-going operations)

12 months to 30/09/02 US$’000 (restated)

3,481

16,170

(3,768)

(3,813)

Less Exceptional items

(11,945)

(35,927)

Loss before income tax (after goodwill amortisation and exceptional items) reported under 1(a)(i)

(12,232)

(23,570)

Less Amortisation of goodwill

1(a)(ii) Exceptional items

GROUP Exceptional items consist of the following in the period : Specific provision for doubtful debts

12 months to 30/09/03 US$’000

-

Asset impairment loss - Impairment to value of subsidiaries on the substantial winding down of its assets and business - Loss on disposal of a cabling subsidiary Staff retrenchment Write off of plant and equipment Write off of inventories

(6,904) (928) (3,293) (820) (11,945)

8

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Allowance for doubtful debts

(3,862)

Allowance for stock obsolescence

(1,075)

Foreign exchange gain

1,366

(Loss) / profit on disposal of plant and equipment

(557)

Investment income

1(a)(iv) Income tax expense Income tax expense includes a Korea tax refund of US$1.6 million relating to prior year.

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696

10 STATEMENT TO SHAREHOLDERS

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FY2003 has been a year change in which Datacr executed a broad-rang transformation proc that was launched in l FY2002 and which delivered on a number of initiatives. The object was to both help the comp weather the market downt and more importantly, reinforce its position a leading and resili player in a fast chang market pla Efforts during the year were directed on two fronts. Internal has been a relentless focus on boosting productivity, im operating efficiency, tightening financial control and strengthe

balance sheet. Meanwhile externally, we have also been mai

an absolute focus on customer satisfaction coupled with a dete

push into new high-value businesses to address new opportu

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company’s core networking business, a broader and

Group generated positive cash flow of US$39.6 m

deeper service offering to customers, a simpler and

highest level in the Group’s history. Net cash con

unified corporate structure, improved processes and

surged 65% year-on-year from US$39.8 million t

financial controls, and continuing improvements to the

million. Net accounts receivables from external c

company’s balance sheet and liquidity. Our keen

were reduced by 23% year-on-year to US$99

customer focus has also been rewarded. We not only

while inventory declined further by 18% to US$14

beat our FY2002 customer satisfaction ratings but also over-achieved against an aggressive goal we set for

From a geographic perspective, India had

ourselves for FY2003.

outstanding year with Datacraft’s business b from the robust demand for call centre integr

Reflecting the generally challenging trading conditions,

the rapid build-out of banking infrastructu

exacerbated by economic uncertainties and the SARS

notably, the company clinched a second phase

outbreak, the Group achieved a pre-tax operating profit

from the State Bank of India valued at US$29

of US$3.5 million for the 12 months ended 30 September

expand its backbone network and connect it w

2003 compared to US$16.2 million for the previous

associate banks. The company successfully c

corresponding period. This figure excluded a US$3.8

the US$18 million first phase project in May

million amortisation of goodwill charge and US$11.9 million exceptional charges relating to restructuring and

Performance in the other regional markets w

asset impairment. The Group recorded revenues of

Hong Kong, Taiwan and Singapore put in a c

US$328.7 million for the full year, compared to US$404.9

performance against the backdrop of sluggish ec

million for the same period last year. For the second half

while Japan successfully staged a return to pro

of FY2003, pre-tax operating profit increased to US$3.1

in the second half of the year.New Zealand had a

million from US$0.4 million in the first half despite flat

of sustainable profitability, while ASEAN’s per

revenues, due to the stringent cost controls implemented

in general came off from the high base of last

and the impact of the restructuring exercise undertaken.

to the completion of several large infras

projects. In Korea, the restructuring exercise en The company continues to make good progress in

Group to substantially reduce its losses yea

strengthening the balance sheet with record cash

while China’s recovery process was slower than

generated during the period. All-round improvements

but losses had narrowed over the last three q

were also registered in the key areas of inventory and trade

12

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considerable efforts were also spent on rationalising

Protocol (IP), making it easier for them to streamline

and optimising the organisational structure. As a result,

processes and comply with new reporting requir

the company divested its two cabling companies in Singapore and the Philippines.The iCommerce business also

The need for IP convergence is precisely the rea

underwent a process of downsizing and restructuring,

Datacraft is aggressively launching service and

and is now fully integrated within the Group’s core

offerings that plan, build and support IT infras

networking business.

based on its Application Network* framework

architecting their IT infrastructure using the App As a result of restructuring, the overall headcount has

Network framework and delivering innovative s

been reduced from 1502 at the start of FY2003 to 1141

that leverage IP convergence, Datacraft is he

as at 30 September 2003. This is the net outcome of a

customers comply with regulatory require

headcount reduction of 605 in areas where we have

become more competitive through enhanced fl

downsized or disposed of, and an addition of 244 new

lower capital expenditure, decreased operation

staff in growth areas such as storage, professional

improved resource utilisation and increased prod

services and India. The company has also been investing in management skills, bringing in a number of senior

During the year, the company was able t

executives from world-class IT companies to bolster the

significant headway in delivering solutions and

management team.

that apply the Application Network framewo

solutions include Network Storage; Customer Int The changes within Datacraft are largely driven by what

Solutions for contact centre migration; as

we see as a fundamental shift in the customer mindsets

Surveyor Secure service for security assessment

on IT investment decisions. Today’s customers are

management. As a result of its Application N

attuned to the needs of the business they serve and they

approach, Datacraft is now receiving appr

demand innovative, integrated solutions that yield a

recognition in the marketplace as a leader and sp

demonstrable return on investment in a short timeframe,

To differentiate Datacraft in the market pla

which help them gain that competitive edge in their industry and create lasting relationships with their clients. Mounting competitive pressure and regulatory changes are pushing customers toward IT infrastructure that fully

* Application Network

The convergence of two previously separate areas of IT: application integration infrastructure. Application Networks leverage a range of open communicatio based on Internet Protocol (IP), XML and web services to make IT infrastr collaborative, intelligent and functional.

THE GROUP ACHIEVED A PRE-TAX OPERATING PRO OF US$3.5 MILLION FOR THE 12 MONTHS ENDED 3 SEPTEMBER 2003 AND RECORDED REVENUES OF US$328.7 MILLION FOR THE FULL YEAR. Brought to you by Global Reports

is putting increased focus on its core relationship with

has extensive solution-integration exper

three key global partners who are the respective leaders in

Microsoft platforms and this is being extende

their fields: Cisco Systems,EMCCorporation and Microsoft.

Pacific with good results already achieve

Australian market. During FY2004, Datac Our relationship with Cisco has been extremely successful,

increase its Professional and Managed Servi

stretching back to the early ’90s when we were

and start to offer new services and solutio

instrumental in establishing their business in Asia.

around Microsoft’s .Net platform, which provi

Datacraft is Cisco’s number one partner across Asia

component of the Application Network frame

Pacific. Dimension Data is also one of Cisco’s top partners worldwide. In recognising the strategic

In refocusing itself on services and solut

importance of this relationship, both companies are

ensuring it can respond rapidly to market oppo

strongly committed to working together even more

the company has spared no effort in imple

closely, particularly in the areas of Advanced Technologies

wide-ranging internal changes over the past y

such as IP convergence.

include a single go-to-market model to en multinational and national customers exper

The partnership with EMC Corporation, the worldwide

same consistent level of service; a focus on pro

leader in information storage solutions, was initiated in

with detailed performance measurement metr

December 2002 and has become a global strategic

Professional Services organisation; a leaner a

alliance for the Dimension Data Group. Network storage

efficient Managed Services organisation

is at the foundation of all applications and is therefore a

integrated and efficient Training Services tea

fundamental element of our Application Networks vision

newly created Solutions Development Group

of integrated network and application infrastructure. As

financial reporting system was restructured

its only integration partner in Asia-Pacific, Datacraft is

the new model for the business, and this is pa

now incorporating EMC’s network storage platforms

critical as the company implements quarter

and open storage management soft ware into its

reporting in the new financial year.

solutions and has assumed an important regional training role for EMC.

To ensure that Datacraft has the right mix o

successfully execute the business plan, we ha As with Cisco and EMC, the relationship with Microsoft

place a web-based skills assessment syste

has a global dimension through our parent company.

tracks the skills of our technical and sales peop

14

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our solutions group, we can identify areas for training

and well-managed handover when he steppe

and/or hiring new personnel. We are also taking steps

as CEO in August 2003. Ron has been a driving

to enhance knowledge collaboration across the company

Datacraft since its founding, and his valuable cont

and to fully capture Datacraft’s intellectual capital.

over the last 15 years has led the company t

many years of record-breaking growth, and st As always, the company’s achievements over the last

steadfastly through the period of economic unce

financial year have come about as a result of contributions

Fortunately Ron’s experience will not be los

from a broad constituency of stakeholders. Customers,

continues his involvement as a non-executive

employees, partners, shareholders and the board have

on the Datacraft Board.

all played a role in our success.

Clearly, FY2003 has been a year of change Exemplified by the likes of the Citigroup, which signed

undertook considerable restructuring efforts to

a US$8 million multi-year, region-wide support contract,

foundation for future growth. FY2004 will be a

and State Bank of India which awarded Datacraft more

execution rather than furt her restructuri

than US$40 million of infrastructure development and

company will continue to build on the core f

service cont racts in the last year, customers have

Cisco, EMC and Microsoft and deliver value en

continued to entrust us with their business-critical

and innovative solutions to our customers.

systems. Institutional shareholders have maintained their faith in the company and its management throughout

The key market indicators are currently predict

these uncertain times, while our partners have stepped

Asian economies will benefit the most from a su

in with increased commitment and support.

upturn in the global economy. As a result, both

Gartner are predicting a pickup in deman Datacraft employees across the region have demonstrated

services across the region with single digit

hard work, professionalism and passion in overcoming the

projected for 2004.

challenges faced by the company and their considerable forbearance has made our transition possible. Our board of

With our strong organisational structure, im

directors has been highly supportive of the executive team’s

productivity and continued leading position in

efforts to revive the company’s fortunes, contributing their

markets in which we operate, we are confide

wisdom to guide the management team.

Datacraft is well positioned to take advantage

recovery and return the Group to sustainable prof

THE COMPANY’S ACHIEVEMENTS HAVE COME ABOUT AS A RESULT OF CONTRIBUTIONS FROM CUSTOMER EMPLOYEES, PARTNERS, SHAREHOLDERS AND THE BOARD. Brought to you by Global Reports

Mr Quarmby was appointed Non-Executive Chairman of Datacraft Asia in May 2002 and has the Board of Datacraft Asia since November 1997. He qualified as a Chartered Accountant (S with honours. He was a partner at Ernst & Young until moving to the United Kingdom in 19 his 9 years overseas he was employed in the Corporate Finance Department of Schroders in L one of the founding directors of Standard Bank of South Africa in London and establishe Bank’s banking presence in Hong Kong. He returned to South Africa in 1996 and was appointe of Dimension Data Holdings Ltd where he was responsible for the global expansion of the g also a non-executive director of Unitrans Limited, a listed company in South Africa.

WILLIAM BRUCE GRAHAME PADFIELD CHIEF EXECUTIVE OFFICER AND EXECUTIVE DIRECTOR

Mr Padfield was appointed Chief Executive Officer of Datacraft Asia in August 2003. Mr Pad Datacraft as Chief Operating Officer in November 2001 and was appointed as an Executive boa in October 2002. As the CEO, Mr Padfield will strategise, manage and oversee all aspects of th Asia Group’s operations, and drive the Group’s transition into a world-class IT services co Padfield has more than 24 years of experience in the IT and telecommunications industry in M North America and Europe. Prior to Datacraft, Mr Padfield was the Senior Vice President a Manager, Asia-Pacific, Australasia of Equant, leading the combined Equant and Global One o in Asia Pacific.

PHILIP CHU YAN-JY CHIEF FINANCIAL OFFICER AND EXECUTIVE DIRECTOR

Mr Chu was appointed Chief Financial Officer of Datacraft in December 2001 where he is res the overall statutory control of the Group’s accounting, finance and administrative functio joining Datacraft, he was the Worldwide Sales and Marketing Finance Director in Advanced M Inc (AMD). For the past 20 years, Mr Chu has a distinguished finance management caree Corporation and AMD. He had previously worked in USA, Japan, Taiwan, mainland China and

FRANK YUNG-CHENG YUNG INDEPENDENT DIRECTOR AND CHAIRMAN OF AUDIT COMMITTEE

Mr Yung is a director of listed companies Marco Polo Developments Ltd, Informatics Holdin China Motion Telecom International Ltd. He served as Chairman of the Telecommunication of Singapore from 1974 to 1986. Mr Yung has been a member of the Civil Aviation Authority of a member of the Securities Industry Council and a member of the Advisory Committee of the Business Administration, National University of Singapore. Mr Yung is a member of the ICP Institute of Chartered Accountants of Scotland. His career spans 24 years with Inchcape B three as Deputy Chairman. In the late 1980s, he was Chief Executive of Singapore Press Holdin Mr Yung’s past directorships include the Development Bank of Singapore Ltd and Times Pub

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NON-EXECUTIVE DIRECTOR

Mr Cattell was the Chief Executive Officer of Datacraft Asia from July 1999 to August 2003. He is also a non-executive director of Dimension Data Australia. Mr Cattell has more than 30 years of experience in the technology and telecommunications field. He first joined Datacraft Asia as Marketing Director in December 1988 and subsequently, as Regional Director, he built and expanded the Datacraft’s South Asian operations. He became an Executive Director of Datacraft Asia in 1993 and Chief Operating Officer in 1997. Mr Cattell holds a Bachelor’s degree in Electronic Engineering from Liverpool University in the United Kingdom.

JEREMY JOHN ORD NON-EXECUTIVE DIRECTOR

Mr Ord was appointed Chairman of Dimension Data Holdings in 1987, having served as the Group’s Managing Director and in other senior positions since the Group’s inception in 1983. He has been critical to Dimension Data’s growth strategy, and it was under his leadership that the company was voted the ‘Top Growth Company’ in South Africa, over a five-year period. Mr Ord was Businessman of the Year in South Africa in 2000. He is a Council member and member of the Board of Governors of the South African Foundation. He is also a member of the Board of Governors of the University of the Witwatersrand Foundation.

ROBERT KEITH CARDEN TAYLOR NON-EXECUTIVE DIRECTOR

Mr Taylor is Dimension Data’s Chairman for Merchants and Dimension Data Australia, and was on the Dimension Data Holdings board from 1995 until 2002. Prior to joining the Group in 1994 as CEO of the Software Division, Mr Taylor served as the Managing Director of Wood Creations (Pty) Ltd.

LAL CHANDRA SINGH INDEPENDENT DIRECTOR

Mr Singh is the President and CEO of Nihilent Technologies, India. He was formerly the CEO of Zensar Technologies and had previously spent 17 years in Tata Consultancy Services, where his last held position was Senior Vice President for the markets in Europe, Middle East and Africa. Mr Singh is an alumnus of Harvard Business School and the Banaras Hindu University in India.

STEPHEN MICHAEL JOUBERT ALTERNATE DIRECTOR TO ROBERT KEITH CARDEN TAYLOR

MALCOLM THOMAS RUTHERFORD ALTERNATE DIRECTOR TO JEREMY JOHN ORD

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Noble is responsible for the overall Professional Services Business Unit. Noble has over 25 years experience in the IT industry including 16 years in the Asia-Pacific region. Prior to joining Datacraft, he held the position of Principal with IBM Global Services where he was involved in establishing a new regional e-Business infrastructure consulting practice. Prior to IBM, Noble was Director of Solutions & Services in The Fantastic Corporation and Director of Professional Services for Compaq Computers Asia Pacific. He previously held senior positions with Unisys Corporation, National Computer Board (Singapore), Software Sciences and Logica.

HEAD, ENTERPRISE SALES

Palmer heads the Enterprise Sales for Datacraft. P extensive experience in the IT industry having prev positions with Telecom New Zealand, IT Consulting Se Company),Case Communications, Cray Communications Networks. Palmer joined Datacraft over five years ago a positions of Regional Service Manager, General Manag Marketing and General Manager MNC. He also continue MNC team as an integral part of the Enterprise Sales U

LYNETTE SALDANHA SUNIL DESAI DIRECTOR, MANAGED SERVICES

Desai heads the Managed Services Business Unit. Desai has over 18 years of experience in the IT services industry specialising in operational and P&L management. He is responsible for managing the Group’s Uptime support and Insite management businesses. Desai joined Datacraft India as Head of Services in 1995. He relocated to Singapore in January 1999 as Regional Manager for Training Partners and was promoted as General Manager a year later. He was promoted to the position of Senior General Manager, Services Operation in November 2001. Before joining Datacraft, he worked with leading IT companies in India including Zenith Computers and International Data Management.

WONG WEN MING CHIEF TECHNOLOGY OFFICER and HEAD, SERVICE PROVIDER SALES

Wong is the Chief Technology Officer and also heads the Service Provider Sales. He held several key management positions in Datacraft previously, including Director of Business Solutions Group and Director of Marketing. Prior to that, he was the General Manager of Telecom Solutions Group and General Manager of iBOSS Group. Before joining Datacraft in 1995, Wong has held various positions in Quorum Growth, IBM and Singapore Computer Systems.

18

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DIRECTOR, HUMAN RESOURCES

Saldanha heads the Human Resources function in Dat has been in the IT industry for more than 30 years and b operational experience to the HR function. She has Datacraft for 9 years and has held several positions in th She was the Country Head for Datacraft India for 6 year of Training Services for New Zealand, and the Head Management at the Singapore headquarters. Prior Datacraft, Saldanha worked for ICL in India in vari positions including systems management, sales manag marketing. She was also an entrepreneur, having set t wo companies dealing with the development and software and services.

hard work, professionalism and passion in overcoming challenges faced by the company and their consider forbearance has made our transition possib Aaron Lam Siu Kwan

Ananthram Irde

Benjamin Lee Kim Boon

Chan Yew Weng

Chuah Eng Wee

Diyah Permatasari

Eun-Hee Kim

Abdul Haris

Anchana Tonprasert

Benjamin Wang Hong-Jen

Chanchai Techavalitphong

Chul-Ho Park

Do Thi Thanh Hien

Eunice Ong

Abhijeet Banerjee

Andrew Alexander

Benson Shen Guo Bin

Chandrakesh Rai

Cindy Sim Bee Lan

Doan Xuan Vu

Eun-Kyung Ki

Ada Yin Dan Qiu

Andrew Chui Mun Wai

Benson Yan Shun Wah

Chang-Youp Sung

Cindy Zhou Xiao Yan

Dominic Stevens

Eun-Sil Paik

Adam Lin Chih Hsin

Andy Chu Yee Hwa

Bhagateshwar Patro

Chan-Joo Jung

Cinna Lee Kuei Chih

Dong-Hyun Cho

Eun-Young Ki

Adeline Chia Yuen Mun

Andy Liuo An Chi

Bhanu Pratap Rathore

Chantana Thongpool

Clark Su Chia Hing

Dong-Kun Shin

Fang Kun

Adeline Tee

Angus Chen Chih Ming

Bhramar Agarwal

Charles Chan Tak Yin

Clement Hui Chak Shan

Donna Liu Dong Min

Farzam Hadi

Aditya Mahale

Anil Dalvi

Bill Chan Leung Fai

Charles Jing Chao

Connie Choy Shuk Tuen

Doris Chan Mei Sze

Fazlin Idayu M

Adrian Lee Kam Lok

Anil Kumar Gvn

Binnie Ho Xichen

Charles Tse Chi Yin

Convia Tung Man Man

Du Jun Hong

Firsta Yunanta

Adrian Wong Kwok Cheung

Anil Kumar Hg

Bock-Soon Song

Charnchai Jiamchoatpattanakul

Cr. Grace Suryadi

Duangcheewan Meegul

Francess Chu

Aekarot Jintamai

Anit Saha

Boonkeng Arpajaturawit

Chau Wing Keung

Craig Belcher

Duong Yen Hang

Frank Lin Chih

Aekasit Viriyajaree

Ann Yang Hsiao Ni

Bosco Chu Yiu Hang

Chen Jun

Craig Thompson

Dylan Toh Meng

Frank Lin Tsan

Ajay Sondhi

Anna Cheh Siew Yong

Brandon Skilton

Chen Rui Jun

Cynthia M. Tanque

Eddie Chang Jen Ming

Frankie Lau K

Ajayakumar

Annie Ge Jin Jun

Brian Newman

Cheng Man Wai

Daniel Fang Yi Feng

Eddie Palmer

Frankie Yim C

Akane Suzuki

Ansel Kuo Yen Shuai

Bruce Yim Ka Chun

Cheng Ying Feng

Daniel Lo Yiu Tong

Eddy Tso Chung Wing

Fred Kuo She

Akiko Fujisawa

Anson Cheung Wing Suen

Bruce Zeng Xiao Yu

Cheong Lai Mee

Daniel Wong Man Ho

Eddy Wong Kim Mun

Frieda Haraha

Akiko Takahashi

Anthony Lee

Bryan Sychingiok

Cher Cambitzis

Danny Sherwin

Edward Arumaidurai

Fu Ri Zhi

Akira Kumagai

Anuj Bahl

Busaraporn Piyakulpinyo

Cheryl Fang

Daren Furness

Edward Chong Kok Ping

Fu Wei Rong

Akshay Lakhina

Anupam Tyagi

Byung-Hwan La

Chew Puay Hoon

Darien Tay Yew Beng

Edwin Chai Ming Ching

Fumito Matsu

Alan Nan Wu Rong

Anuroj Saekhow

Byung-Kyu Choi

Chick Kuan Leong

Darren Lee Kam Chiu

Edwin Tough

G. Subramani

Alan Noble

Anurus Praserttham

C. Dilip Kumar

Chi-Do In

Darren Ryland

Edwin Wong Lung Shan

Gagan Goyal

Alex Ling Gark Chian

Arief Muslim

Cahyadi S. Gunawan

Chihiro Terada

David Chan Ho Chuen

El Wang Guo Luen

Gail Lee May

Alexis Tang Wai Khow

Arthur Anderson

Cai Zhi Gang

Chinmay Prakash

David Ereckson

Elaine Poh

Gao Yang Wen

Alice Lin Wen Ting

Arthur Kan Yeh Hsin

Calvin Su Hung Ming

Chinmoy Ghatak

David Lee Ming Ta

Elan Yeh Shu Chen

Garrell Malaca

Allan Taylor

Arthur Li Kai Chan

Candy Seen Lay Khim

Chi-Sung Ahn

David Lung Tin Yau

Ella Chan Lung Chu

Gary Hoe Kai

Allen Chien Che Ming

Arthur Tunggul Siahaan

Cao Hai Feng

Chittaranjan Das

David Nicholas Wilkins

Ellis Lam Ming Pan

Gary Lo Kwok

Allen Wu Hsiang Lin

Arun Paliwal

Cao Thi Thanh Hai

Chng Sim Pheng

David Nie Yong Sheng

Elson Teng Jang Chun

Gary Loh Tuck

Allo Hui Shun Chau

Ashish Majumdar

Cardas Lee Chin Fu

Chng Young Huee

David Paiti

Emilia Lintin

Gaurav Tando

Allwyn D'Souza

Ashwin Shah

Carmelita E. Lasmarias

Chnioh Welleng

David Wei Xiong

Emmanuel D. Ortiz

Gautom Royc

Alvin Lim Kheam Hock

Atul Bhatia

Carmin Mascarenhas

Cho Kheng Chin

Dedy Hadiyanto

Eric Lam Wo Tak

George Cheun

Alvin Lim Wei Yung

Ayun Thanh Vy Thanh

Carol Cheung Choi Kam

Chong Mong Hoe

Deepak Makhija

Eric Lee Kin Kei

George Matth

Alvin Tang Ka Bo

Azmi B. Samuri

Carrie Ng Kai Wai

Choy Wing Kau

Degas Tsao Jen Hsien

Eric Lin Shu Hui

Girish Dixit

Alwyn Tse Chun Cheong

B. Srinivasan

Carrie Yee Ka Wai

Chris Barcham

Dennis Wong Chi Yiu

Eric Shiau Hsien Yung

Girish Juneja

Aman Wasan

Baden Leung Ka Nap

Catherine Chen Su Ling

Chris Drew

Derek Koh Thong Hean

Eric Thomson

GK Chakrapan

Amit Agarwal

Balasubramanian Durai

Catherine Koh

Chris Ho Tsz Yin

Derek Lam Heung Wah

Eric Wu Li Hsin

Gladys Cheun

Amit Arolkar

Balinas, Emily C.

Cathy Cao Yan

Chris Hung Chih Yung

Derry Fahrudin

Erwin Matti

Glenn Lovegro

Amit Mathad

Becky Cheung Wai Yin

Cauton, Rodrigo, Jr.

Chrisitne Qin Hai Jing

Desmond Tai Wai Kwok

Ester J. Magat

Gloria Wei Ku

Amos Tsai Meng Che

Beh Gueh Leng

Celson Ng Chee Chia

Chrissie Su Yen Chao

Devendra Singh

Esther Lee Swee Thing

Godfrey Chan

Anan Jeratawatchai

Beni Sia

Chan Heng Cheong

Christine Cai Ying Wan

Diane Yap Huey Fern

Esther Quah Sok Khee

Godfrey Ma K

Anand Prakash

Benis Lin Szu-Pin

Chan Hon Ming

Christine McLaughlin

Dick Cheung Man Yiu

Esther Wong

Goh Beng Hw

Ananth Padmanabha

Benjamin Chua Kim Wee

Chan Wing Hong

Christopher Yung Tuck Chung

Ding Yi

Ethen Chen Ming Che

Goh Heau Hu

*

Note: Permanent employees with Datacraft as of 30 September 2003.

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Hardi Mardiana

Jason Chen Chia Chyi

Joshua Abraham

Kiyoshi Konagaya

Lisa Yang Shiao Wen

Mhd. Shakeer

Nicky Shao M

Haren Liu Han Rong

Jason Chen Jian Xun

Joy Koh Oy Mei

Ki-Young Soh

Liu Ling

Michael Murphy

Nicky Tian Xia

Harish S.

Jason Ji Ya Kun

Joyce Ho Seoh Hwee

Km Venkatesh

Liu Lu Hua

Mika Hirai

Nico Lam Mei

Harry Pun Hon Shing

Jason Kui Jian Sheng

Joyce Ki Chin Yuk

Koh See Heong

Liu Ming

Mike Chan Hoi Ming

Nina Dwi Set

Harsh Varma

Jason Loo Beng Tien

Joyce Ngai Yuk Mui

Koh Wei Bin

Loan Stan

Mike Cheung Kwok Yin

Ning Kwok Ch

Helen Deng Hong

Jayan Warrier

JT Huang Cheng Tai

Koichi Akiyama

Loh Geok Keng

Mike Yeung Yeuk Lam

Niraj Mathur

Helena Park

Jeakie Chang Ying Chieh

Juanita Law Ying Man

Koichi Ito

Lomy Wong Tak Wai

Mila C. Delos Santos

Niranjan Vinc

Hendra Leksmana Dwi Putra

Jeff Calton

Judy Ji Hui

Koji Kuwabara

Louisa Desouza

Milind Patwardhan

Nitesh Taneja

Henry Fung Wai Tong

Jeffrey Soh Tjiaw Lee

Julian Fan Chen Yuan

Koji Tsunematsu

Lovneet Singh Bindra

Minako Kato

Nitin Topre

Henry He Xin Hai

Je-Joong Bang

Juliana Lim Siew Ling

Kong Xiang Hua

Low Beng Lan

Min-Seok Lee

Nityananda M

Hideaki Kuboki

Jenkins Liu Xin

Julieta Dimitrijevic

KR Vijay

Low Chin Kiat

Min-Suk Koh

Noboru Suzuk

Hirokuni Mori

Jennie Lau Fong Ling

Jun Fukusawa

Kris Chan Kuen Nga

Low Soon Seng

Mirai Saitoh

Nobutoshi Ch

Hitoshi Yoshida

Jennifer N. De Leon

Jung-Im Lee

Krisada Cheevamongkol

Lu Zhen Nin

Mircea Nistor

Noel Ng Mei L

Hu Lie

Jennifer Tan

Junya Yoshizu

Krishna Kukkilaya

Lucy Oliveiro

Mitchelle Chiang

Norihito Ichiy

Huang Fu Wu

Jennifer Tan Chu Chu

K Porter

Krishnamurthi Navuda

Lukas Dharmawan W

Mitsuro Yoshida

Noritaka Endo

Huang Han Wei

Jennifer Wang Hui Chen

K. Vishwanathan

Kumi Suzuki

Lulu Wang

Mochammad Irzan

Novem Lai Sa

Husni

Jenny Xue Jian Qing

K.D. Shettigar

Kumpanat Tangwajasat

Lum Yuen May

Mohan Kumar

Nudcharin Ra

Huynh Ngoc Tan

Jerry L. Mahinay

K.T. Jagadeesh

Kusriani

Luna Hunag Hai Qun

Mohd Fadel Bin Mohd Noor

Oh-Heon Kwo

Huynh Ngoc Tan

Jerwin B. Marquez

Kalpesh Vyas

Kwang-Soon Choi

Luong Thi Le Thuy

Mohd Nazri B. Mohd Warip

Ong Boon Len

Hwa-Yong Jeong

Jesse Chen Chiung Hua

Kamaldeep Singh

Kwang-Yeorl Kim

Lynette Saldanha

Mok Siu Sun

Ong Chin Yew

Hyeon-Soo Kim

Jessica Huang Yu Kuei

Kan Yew Hoong

Kyoung-Duk Kwon

Lynette Tan Woon Woon

Monchai Phetchara

Ong Siew Cho

Hye-Suk Hong

Jiang Po

Kang Eu Ween

Kyung-Mi Jang

Lynn Tan Li Yee

Mongkhon Pattamavipart

Ooi Hua Kang

Hyuk-Joo Kwon

Ji-Chul Kim

Katherine Chau Ching Han

Kyung-Nyel Song

Lynn Wong Ming Chui

Montien Noktes

Padmesh Kan

Hyung-Jin Ahn

Jin Santji

Katherine Huan Hui Fern

Lalit Raje

M Lottering

Motorn Tsai Wei-Hsin

Pakorn Charn

Hyun-Jong Jeong

Jinendra Gandhi

Katherine Tham

Lam Chiu Ming

M. Bharatwaj

Mu San Man

Paramjit Sing

Hyun-Ju Park

Jin-Kyu Baek

Kathy Fu Yan

Lau Kiah Jiam

M. Pazhaniappan

Munjal Bhatt

Parawee Roh

Hyun-Ki Min

Jin-Yong Chung

Kazuhisa Nihei

Lau Yuk Bor

Ma Fung Siong

Murray Wooster

Partha Das

Hyun-Woo Kim

Jiro Araki

Kazuhito Futagami

Le Nguyen Thanh Thai

Ma. Perlita G. Gonzales

N. Raghupathy

Passakorn An

Idham

Jiro Nakatani

Keisuke Hayata

Le Phong Dinh

Made Meidy

N.S. Gnanavel

Patricia Hung

Ikuko Honda

Joanne Lim Sui Sien

Keisuke Maeda

Le Thi Van Anh

Maggie Cheung Mei Yiu

Nachappa Cs

Patrick Chan C

Indah Pujiastuti

Jocelyn C. Videña

Keith Carter

Lee Choon Fatt

Mahendra Kumar K.C.

Nan Gui Hua

Patrick Church

Irene Lee Geok Cheng

Joe Meshtrovich

Keith Lee

Lee Jim Phuy

Mahesh Bhatt

Nancy Cheng Guang Nan

Patrick Hogan

Isharni

Joey Chooi Chung Chih

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Lee Poh Boon

Mahesh Chand Sikri

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Pattrine Hong

Iskandar

Joey Lin Chih Cheng

Keith Pang Ka Chung

Lee Yong Hock

Mahesh K

Narendra

Paul Edward D

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Lee York Kui

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Naresh Patel

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Jofri Ariff Ghazali

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Leo Chen Chao Yung

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Paul Richards

Ivy Quek Hwee Chin

Johanes Leo

Ken Lim Wei Han

Leo Geng Zhi Hua

Manish Gupta

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Paul Scantleb

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John Lee Kee Seng

Kengo Hirai

Leo Wong Wing Yan

Manish Sogani

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Pawan Nawal

J V Rajesh

John Tai Sheng Chiang

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Manoj Kumar C

Nela Patel

Peggie Ching

Jack Chan Wai Keung

John Voo Chung Hon

Kenneth John Blanck

Leonard Wong Liang Na

Manoj Saxena

Nelson Yip Yik Bun

Peggy Fok Fun

Jack Fok Ka Ming

Johnny Choi Ming Kuen

Kenneth Lee Wai Bun

Leong Mei San

Mansoor Ishaq

Neneng

Penelope S. G

Jack Peng Wei Chieh

Johnny Lo Chee Koon

Kenneth Leung Wing Kee

Leong Wai Leng

Mariko Izumikawa

Neris Tsang Hing Ming

Peter Bruin

Jack Wong Chen Chiek

Johnny Wu Yu Hua

Kenneth To Kong Sang

Leong Yew Bun

Marina Chat Sui Han

Nevi Osrirawati

Peter Cheng P

Jackal Kwong Ka Lung

Jojo Chen

Kennex Ng Lai Chu

Li Li

Marios S. Enteria

Ng Chin Wee

Peter Ho Yiu W

Jackson Xie Ji

Joko Yulianto

Kenny Lee Chong Tatt

Li Wen Hui

Mark Ng Wei Zhong

Ng Fee Ming

Peter Jackson

Jae-Hoon Bahn

Jonathan Lee Wee Meng

Keri Lewis

Lian Eng Hock

Mark Skelsey

Ng Han Sing

Peter Tran

Jae-Hyun Kim

Jonathan Liang Tsuan Hsien

Kerry Paltridge

Lian Kaim Chuan

Marlin Shao Ming Fang

Ng Kah Leong

Peter Whelan

20

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Ricky Cheng Chun-Te

Selina Yau

Pornchai Vaisayasakulkit

Ricky Lim Seng Leng

Senthil Kumaran

Prabir Burman

Ridwan Hartono

Seong-Beom Hong

Pradipta Das

Rie Eguchi

Seoung-Kyu Choi

Prasen D. Kulkarni

Riska Adriyani

Serena Lee Yen Peng

Prasoon Mathur

Rita Wan Wai Shan

Serene Ho Lee Fong

Prem Mansharamani

Robert Handry Patadungan

Seung-Ho Cho

Primpreawpan Wangsiri

Robert Ho Chung Hang

Seung-Jin Leen

Priti Lakhpati

Robert Veres

Shailendra Mishra

Punnee Pokpoon

Roberto M. Sernicula

Shailenra Badoni

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Shailesh Upadhyay

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Shakyasingha Das

Quandriarto Prasetiyoaedi

Robin Wu

Shankar Pandit

Quek Siew Hwa

Roger Wang Xiao Long

Sharon Chung

R.G. Gandhekaar

Rohit Vyas

Sharon Neo Ah Bee

Rachel Tsang Man Sum

Roland Lee Kok Ming

Sharon Tan Huey Boon

Rachel Walsh

Rommel J. Angeles

Shashi Mohan

Raghavendra Rotti

Ronald John Cattell

Shawn Goh Kok Beng

Raghuveer Hr

Ronald T.H. Simamora

Shinichiro Mitsuyama

Rajan K

Ronaldo Francis P. Javier

Shinobu Honda

Rajarshi Shankar Guha

Ronson Ong Gee Yeong

Shireen Toh Li Lin

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Roscoe Cheung Shiu Hong

Shirley Choy

Rajesh Bedagkar

Rosemary Auld

Shirley Fung Sheut Lin

Rajesh Chikkerur

Rosidah Bte Mohd Rahim

Shiv Rama Krishnan

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Rudolf Wong Kin Ming

Shrihari Mg

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Shripad Rege

Rajesh Modi

Rufina Liu Ju Chiet

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Russell Murray

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Ramaswamy R

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Shunsuke Hasegawa

Ramil B. Magistrado

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Si Tu Lian Lian

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Sachin Nimonkar

Siew Moh Yee

Ranjith Kumar Kr

Saleem Javed

Sim Eng Heng

Ranjith Sabherwal

Sally Shi Qi

Sim Ling Yeng

Rattanin Worrarataoibal

Salmah Bt Hassan

Simon Chiu Shun Man

Ravi Kalghatgi

Sam Chan Hon Wai

Simon Gillespie

Ray Hui Ming Yan

Sam Hui Sui Wing

Sirichai Watthanawong

Raymond Goh Chak Keng

Sam Shum Bing Kun

Sirigarn Charoensilp

Raymond Ko Kim Ho

Sameer Muhammed

Sivaruban A/L Balachandran

Raymond Kuo Chi Chien

Samuel Poh Kian Soon

Sivi Varghese

Raymond Kwok Hon Keung

Sandeep Dhiman

Siwat Tantikul

Raymond Lai Chun Bong

Sandeep Nag

Si-Young Noh

Raymond Lai Kwan Lik

Sandro Gu Shao Feng

SK Bansal

Raymond Lau Sing Chor

Sang-Wuk Hwang

Smillian Yang Xiao Ye

Raymond So

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Somchai Anusaksiri

Raymond Yim Kwok Fai

Sanjay Bhat

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Rebecca Boyce

Sanjay Kanaya

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Tan Sok Leng

Victor C. Cruz

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Yoichiro Mour

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Yoki Wong Sa

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Vilma B. De Vera

Yong, Lee

Tay Wei Koon

Vincent Ho

Yong-Bok Lee

Teh Ai Kee

Vincent Lam Kwong Hong

Yong-Min Kim

Teo Chee Hau

Vincent Lin Yow Seng

Yongyut Piche

Teo Kah Ling

Vincent Man Li Tat

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Vincent Phua Siok Heng

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Teofilo Philip T. San Luis

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Young-Il Kim

Terence Chan Siu Ming

Vinod Palicha

Young-Jin Yan

Terence Chong Yeen Leong

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Yu Jun John

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Wanda Ho Yin Mei

Yuji Miyashita

Thomas Chen Chyi Horng

Wang Jun Bin

Yuji Miyazaki

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Wang Shu Song

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Thomas Han Chen Chuan

Wayne Huang Wei Hung

Yuji Nagai

Tian Hong Ning

Wayne Lo Si Meng

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Tiffany Khiew Kim Huay

Wellem Aminudin

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Timothy Lau Tin Chee

Wen Chang Hong Wen

Yukiko Abe

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Wesley Lim

Yukiko Kuriha

Timothy Nam Chee Hoong

Wesley Mak Yung Shing

Yukio Kobaya

TL Santosh

Wichan Osathanunkul

Yul-Ho Seong

Tomday Dai Hai Hong

Widjatmoko

Yung-Dae Yoo

Tomohiro Yasu

William B.G. Padfield

Yun-Je Kim

Tomoko Mizuko

William Poh Yew Boon

Yusuf Badhe

Tony Cavill

Winatalim

Yutaka Aoki

Tony Chan Siu Chung

Wipaporn Sakul-Eam

Yuvared Tanu

Tony Lau Koon Chiu

Wiryanto Yuwono

Yvonne Ching

Toshihiko Shibata

Won-Don Chung

Yvonne Lim

Toshio Otsuka

Wong Chee Voon

Zelene Yong H

Toshio Yasui

Wong Hoi Meng

Zhang Hong

Tran Lam Anh Cuong

Wong Kah Koi

Zhang Ling

Tran Trong Duc

Wong Wen Ming

Zhang Rui

Travis Granville

Wong Wing Hoong

Zhao Ping

Tse Fung Yee

Wong Wing Teng

Zhong Pei

Tyrone Su Tai Jung

Won-Ryul Shin

Zhong Zhao H

Udaya Mogaveera

Woravit Teeraboonchaikul

Zhou Yue

Umaphron Maneephokha

Wu Guo Zhong

Zhu Ming

22 BUSINESS REVIEW

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in most mark remained challeng and demand subdued the face continuing econo uncertainti Business volume the third quarter impacted by the SA outbreak in region, which cau disruptions to training business Greater China delays in decisi making for ma projects, but situation recove in the fou quart

In response to reduced business volumes, the co continued to address its cost and expense st Overall headcount was reduced to 1141 at the the year compared to 1502 at the beginning of F The effect of the reduction in fixed costs was, h partially offset by additional resources being i in the development of professional servic capabilities in network storage and IP convergenc as additional managed services personnel sup large projects. These investments enable the co t o capture a higher proportion of custom expenditure, thereby positioning it well for the

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HIGHLIGHTS

service, the company recently launched Assu

TRANSFORMING AND EXPANDING

of network and security infrastructure suppor

DATACRAFT SERVICES

for mid-to-large enterprises.

MANAGED SERVICES Japan is clearly a huge market for managed IT

With a view to differentiating Datacraft from

services but developing markets such as China, India,

competitors, Managed Services is upgrading it

Indonesia, Korea, Malaysia, and Thailand offer

line with the company’s solution focus base

Datacraft the largest growth opportunities. Within

the Cisco Advanced Technologies, EMC and

the region, a number of trends can be seen at work

platforms. It has also been proactively benc

in the managed services market place:

against best-in-class competitors, adopt



End-to-end outsourcing is on the increase. While Datacraft does not under take such “ glass-house” outsourcing deals on its own, its strong specialist skills

practices and stepping up its service man systems to enhance contract , call and l

management in order to improve produc

make it a valuable partner for the large generalist IT







outsourcing firms.

TRAINING SERVICES Training is one of Datacraft’s more pre

Decision-making is migrating from country to a regional

business units but SARS had a negative im

or even global level in some major enterprise accounts.

Training Partners’ courses during the third

Dat a c r a f t i s we l l p l a c e d t o m a n a g e re g i o n a l

especially in Greater China. Fortunately the

infrastructure and works with Dimension Data to capture

recovered well in the fourth quarter, although

global opportunities.

market conditions throughout the year re

Cost-cutting through agreed reductions in service-level

some discounting pressure. The trend

and, in some cases, on-line bidding for service contracts

training focused on technology solutions, ra

which puts downward pressure on service rates.

t r aining for IT certification, validat es

There is increased demand for out-tasking including

Partners’ drive to broaden its curriculum.

placement of engineers at customer sites. Training Par tners continues to look at With its regional delivery capabilities, Datacraft Managed Services is positioned for growth. To complement its

b r oaden its market reach, especially

ex p a n s i o n i n t o n e w l o c ations such a

(Philippines) and Brunei, as well as par

24

Brought to you by Global Reports

as Hong Kong’s Vocational Training Council. At the

markets such as India and China where grow

same time, the company is also looking at reselling

of 80% and 30% were achieved respectively

courses from other training companies to provide a one-stop shop for IT training.

The downside in FY2003 was the general ero

market billing rat e due to reduced IT s In line with the corporate strategy, Training Partners

spending coupled with aggressive discoun

will maintain a strong focus on solution training

certain competitors, averaging approximate

based on Datacraft ’s three core partners: Cisco, EMC

across the region.

and Microsoft. Under the company’s new go-to-market model, each training facility is an independent profit

A key achievement during 2003 was the inte

centre that can diversify its training port folio to

of the iCommerce subsidiaries into a

address local customer demand. Therefore, courses

So l u t i o n s D ev e l o p m e n t Gr oup (SDG)

addressing platforms such as Oracle, Sun Microsystems

Professional Services, creating a critical m

and Linux will also be offered in selected locations

software development and integration expert

across the region.

was previously distributed in “pockets” acr company. The SDG acts as a “factory” that d

PROFESSIONAL SERVICES With the impact of the Iraq war and the SARS

and packages replicable business solutio

outbreak weighing on markets in ASEAN and Greater

intellectual property for the company.

related services, in the process creating re-

China, FY2003 was a challenging year for Datacraft to establish a fully fledged Professional Services

In 2004 there will be even more focus on con

business unit. Customers remained cautious about

and delivery of services based around App

major IT investments, preferring to focus on making

Network solutions. The customer focus will

the best of their existing infrastructure through

on service providers, global and re

o p t i m i s at i o n , enhance m e n t a n d i n te g ra t i o n .

multinational companies, together with the

Nonetheless, the company experienced strong

sector in selected markets. Technical skills wi

consulting growth as the year progressed with the

Professional Services business unit will con

business increasing by over 40% in key mature

be enhanced, particularly in the areas o

markets such as Japan, Singapore and New Zealand.

Advanced Technologies, EMC network s

Professional Services as a discrete offering is making

solutions and Microsoft business application

IN 2004 THERE WILL BE EVEN MORE FOCUS ON CONSULTING AND DELIVERY OF SERVICES BASED AROUND APPLICATION NETWORK SOLUTIONS. Brought to you by Global Reports

During the year, the SDG delivered on a number of

On the back of its strategic relationships w

key offerings:

announced in December 2002, the company

IP CONVERGENCE SOLUTIONS The company kicked off its drive into high-value

a range of network storage solutions and

solutions in November 2002 with the launch of the

network storage to account for almost

Datacraft IP Convergence solution set. These enable

worldwide external storage systems reve

customers to achieve productivity enhancements,

around 67% of global disk storage revenue

support mobility, and realise infrastructure efficiencies

The storage systems market therefore

by integrating voice, fax, video and data IP networking

Datacraft with significant pull-through

to support innovative new business applications.

opportunities in areas such as storage infra

Converged networks will capture 55% of the US$3

assessment, network storage implementation

billion-plus Asia-Pacific enterprise telephony systems

consolidation, automated storage mana

market in 2008, according to research firm Frost & Sullivan.

backup and recovery, and high availability.

The company also launched a set of Customer Interactive Solutions (CIS) to help businesses improve the performance and customer satisfaction generated by their contact cent res and self-service systems. Datacraft India secured several wins for the CIS practice, including a workforce management solution for eFunds, a help desk workflow management engagement for Tata Consultancy Services and two projects for AXA Business Services.

26

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services during the first half of FY2003. IDC

The company also received a favourable reception

Reflecting a soft ening of demand in the

f or the launch of Sur veyor Secure, a vendor-

provider market and an increase in deman

i n d e p e n d e n t s e c u r i t y assessment a n d r i s k

enterprise customers, the Int egrated Bu

management service that adds a consulting layer to

Operational Support System (iBOSS) team is

the company’s already successful security integration

a more balanced approach tow ards inte

and outsourcing business. During the year, over 30

management solutions that will be consiste

Surveyor Secure deals were won across the region

Datacraft ’s solution focus areas. While main

against competition from other consulting firms, thanks

its focus on service providers in order to capt

to Datacraft ’s precise methodology and unique tie-

going large project opportunities, particularl

up with American International Underwriters that

Voice over IP space, the iBOSS team is exten

enables companies to manage diverse network

integrated management solutions to encomp

security and liability exposure.

entire Application Network Architecture — in

network, system, storage and application manag

OPPORTUNITY: NETWORK STORAGE WILL ACCOUNT FOR ALMOST 77% OF WORLDWIDE EXTERNAL STORA SYSTEMS REVENUE AND AROUND 67% OF GLOBAL DI STORAGE REVENUE BY 2005. Brought to you by Global Reports

BUSINESS WINS CITIGROUP CONSOLIDATES REGIONAL SUPPORT In September 2003,Citigroup’sTechnology Infrastructure Division awarded the company a 40-month, multicountry maintenance contract worth more than US$8 million for Datacraft Uptime managed services. The 16 countries covered by the agreement include Australia, Brunei, China, Guam, Hong Kong, Indonesia, India, Korea, New Zealand, Macau, Malaysia, the Philippines,Singapore, Taiwan, Thailand and Vietnam. Datacraft is providing pro-active monitoring and troubleshooting from its STARtrac centre in Singapore, together with on-site problem resolution. Citigroup’s staff are able to view status infromation and interact with Datacraft service engineers via a customised service management portal. BANKING ON INDIA’S SUCCESS Following the successful first phase implementation of the project, the St ate Bank of India (SBI) awarded Datacraft a US$29 million second phase contract for SBI Connect, its high-speed, nation-wide corporate wide area network. The network is being expanded to provide connectivity for 2500 more branches of SBI and its seven associate banks across 270 cities throughout India. Capping off this success, the company was also awarded a five-year, US$11.4 million services contract by SBI for outsourced management and support of SBI Connect. The service elements include Insite managed network services delivered from the STARtrac centre in Bangalore, Uptime maintenance services and subsequent management of its IP bandwidth.

28

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In China, the company has continued to win projects that involve extensions to provincial d networks (DDNs) and the implementation metropolitan area networks (MANs). In Southe Datacraft designed and implemented the core for Guangzhou Telecom’s new MAN. Datacraft completed a DDN/MAN integration project for S Telecom, and received DDN expansion and servic from China Telecom’s provincial and local subs Jilin, Sichuan and Chongqing. To date, Data installed more than 750,000 DDN nodes in 11

SOPHISTICATED INTERNET ACCESS MANAGEMENT SYST For KT (formerly known as Korean Telecom), the leading telecommunications service provider,Da up a system to authenticate and grant access customers using its wireless and fixed wired ne real-time accounting capabilities log all access f tracking and auditing purposes and a unique mo also developed that enables KT to provide usa billing for prepaid services and flat rate based its regular customers.

BANKTHAI APPLICATION NETWORK DEAL In Thailand, Datacraft beat strong competition Internet banking system integration contr BankThai, a leading commercial bank. The stateInternet banking solution gives BankThai’s custo convenient 7X24 on-line access to corporate cash ment, trade finance and personal banking servi freeing BankThai staff to provide high value advisor

In Vietnam, Datacraft won its second full-scale service provider networking project, by securing a US$2.1 million deal from Ho Chi Minh Post & Telecommunications (HCM P&T). To deal with rapidly growing Internet traffic, HCM P&T needed a new load-sharing network that could provide dial-up access, email and billing services to its customers in the city. This network can scale to accommodate a projected 400,000 customers by 2005. KEY INTEGRATED MANAGEMENT SOLUTION WINS •

KT has awarded a US$4 million iBOSS and Professional Services project to develop a traffic monitoring and provisioning system.



A global bank in Hong Kong is using iBOSS integrated network management system and customised service level management tool to automate network management.



A leading Japanese electronics manufacturer has implemented an iBOSS performance management project to pro-actively manage and monitor its extensive infrastructure and avoid potential network failures.



eFunds International has implemented an iBOSS workforce management solution that will meet their needs for volume contract centre management.



LogicaCMG in India has deployed an iBOSS helpdesk solution to track interactions with its customers in the UK and bill them accordingly.



Asia Netcom (previously known as Asia Global Crossing) is using iBOSS trouble ticketing services for its helpdesk to track and resolve customer faults and unplanned network events.



In one of the largest security deployments in the e field, the National University of Singapore has d Datacraft designed and integrated firewall and detection system to protect the campus netw external and internal security breaches.



A large luxury hotel chain in India is leveraging Surveyor Secure service to assess its network an vulnerabilities.



A leading Japanese securities house engaged Da

help evaluate its overall security positioning and dev to implement a new security strategy.

THE STATE BANK OF INDIA AWARDED DATACRAFT A US$29 MILLION CONTRACT. Brought to you by Global Reports

30 FUTURE DIRECTIONS

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During FY2003 Datacr took several steps tow becoming the regio leading provider solutions and servi based around Applicat Network Architectu Being a pioneer in build data networks in Asia, it a logical progression the company to take the l in pursuing netw technology as it exte into other areas of IT a in the process, h customers increase th return on IT investme

Whilst last year was one of transition during which Datacraft successful market entry with several new Application Network sets, FY2004 will see the company fully immerse itself in the app network marketplace.

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to gain competitive advantage through the adoption of IT infrastructure that is flexible and scalable enough to respond quickly to new business needs, market shifts and regulatory changes. A good example of this is the Sarbanes-Oxley Act that has brought in stringent new rules on corporate governance for US-listed companies. Compliance with this has forced significant changes in the way companies manage their information by ensuring that applications can interact with one another more effectively. Application Network Architecture addresses the challenges of convergence and compliance, enabling companies to achieve the flexibility they need and to drive down the total cost of ownership through “virtualisation” of IT resources. We understand where technology is going and are helping our customers ride this wave to greater business performance. Based around open standards, Application Networks are vendor-neutral and able to cover the broad spectrum of IT systems that customers already have in place. Open system standards promote ease of integration and application interoperability, reducing system life-cycle costs. The critical technologies for implementing the Application Network architecture are IP networking and Web Services – a set of XML (eXtensible Markup Language) interfaces that provide a standard means of exchanging data between different software applications and among multiple systems.

32

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building a world-class professional services org within Datacraft. Here, the company has a g start since we already have the specialist ex converging technologies. Our skill in conv reduces the risks that arise when combining technologies, thereby maximising business im

Within Datacraft Professional Services, consolidated these skills and committed the in to ensure that we have the technical capabilitie a solutions and services ecosystem around our vendors: Cisco Systems, EMC Corporation and M These alliances enable Datacraft to fulfil its Ap Network vision, with Microsoft supporting ap integration through Web Services, EMC vir storage resources and Cisco providing en network infrastructure.

As well as providing a tighter focus for our te skill set, strategic alignment with these three has distinct marketing advantages. Each of th number one vendor in its field - networking, sto enterprise software, providing Datacraft wit addressable market space. These core allian serve to differentiate Datacraft from competito competing product lines prevent them from as closely with these market leaders.

Through our long-standing partnership with are addressing new market segments with a technologies for IP Telephony, Optical, Storage LANs together with a security focus. There

in IP Convergence, Customer Contact Centres, Storage and Security Consulting.To maintain our well-established position as Cisco’s leading partner in the region, we are focusing on and gaining specialist certification in these advanced technologies. According to the Meta Group, information storage accounted for 13% of IT budgets in 2002 and is expected to rise to 15-17% by 2006-07. Gartner is projecting the market for network-attached storage devices will almost double over the next four years, reaching US$3 billion worldwide by 2007. Clearly, the partnership Datacraft forged with EMC last year has a great deal of upside for both companies. As well as leveraging our expertise in IP networking in the storage arena, Datacraft will create and support solutions, such as data warehousing and information lifecycle management, where storage is a major element.

strongly. During 2002, Microsoft’s share of the wo server operating environment license revenue 55.1% and is not expected to decline anytim according to IDC.

With the support of these three strategic p Datacraft will be in a position to build a full ecosystem that encompasses related produ technologies from other vendors. This will enha ability to lead the market and deliver rapid ret investments to blue chip customers.

In short, Datacraft is now well positioned w expertise, methodology, technical infrastructure to-market strategy to ride the Application Netwo for the next several years.

Microsoft’s .NET architecture, which has matured to the point where enterprises are starting to deploy it, sits very comfortably within Application Networks as its foundation is a framework for building, deploying and running XML Web services and other applications. During 2004, Datacraft will be investing considerably in .NET skills with the goal of becoming Microsoft’s major partner across the region. Datacraft ’s alignment with Microsoft will provide significant growth opportunities. As part of the Dimension Data Group, we will be one of Microsoft’s trusted global system integration partners at a time

WITH THE SUPPORT OF THESE THREE STRATEGIC PARTNERS, DATACRAFT WILL BE IN A POSITION T LEAD THE MARKET AND DELIVER RAPID RETURNS O INVESTMENTS TO BLUE CHIP CUSTOMERS. Brought to you by Global Reports

Datacraft Asia Ltd

Datacraft (Hong Kong) Limited

Datacraft Korea Inc

100%

UCSCommunications Limited

Datacraft Taiwan Limited

100%

Datacraft Networks (China) Inc

100%

Datacraft China/Hong Kong Limited 100%

Beijing Datacraft Development Network Ltd

100%

Datacraft Information Technology (Beijing) Limited

75%

100%

TP Network Consulting (Shanghai) Co. Ltd 100%

Netcorp Systems (S) Pte Ltd 100%

100%

Datacraft Vietnam Ltd

Datacraft Japan Inc 89.7%

Datacraft (Thailand) Limited

100%

Datacraft (Malaysia) Sdn Bhd

Datacraft Asia Trust Pte Ltd

PlaNET Solutions (International) Ltd

JQ

60%

iSquare Asia Limited

100%

Datac 100%

Datacraft (Singapore) Pte Ltd

100%

100%

PlaNET Technonology Solutions Pte Ltd 100%

DFIConsulting Philippines Inc 100%

Datacra

100%

Multisoft IT Solutions Pte Ltd

PlaNET Solutions (M) Sdn Bhd

Datac

100%

100%

Training Partners Co, Ltd

P. T. Da

Datac

Trainin

60%

Datacraft Advanced Network Services Sdn Bhd 100%

DFIConsulting (Thailand) Co, Ltd 100%

Note: Investment holding subsidiaries have been exclu this chart

34

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35 CORPORATE GOVERNANCE

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• • •

Matters relating to the Group entities e.g. incorporation of new companies, acquisitions and disposals of su Budgets and financial planning. Projects with revenue over US$20 million.

Currently, the Board consists of nine Directors, of whom two are executive directors, three are considered to be indepe the Nominating Committee and four are non-executive (of which three are nominees from the parent company, Dimen Holdings plc). There is therefore a good balance between the executive directors and non-executive directors and a s independent element on the Board.

The Board considers its size as appropriate and effective in decision-making, given the scope and nature of the operat Board also considers the combination of experience, knowledge and expertise of its members in the various fields of ac finance, business, management and industry to be balanced and effective in carrying out its functions.

There is a clear division of responsibilities at the top of the Company with clear lines of responsibility between the Boar executive functions of the management of the Company’s business. The Board sets broad business guidelines, approve objectives and business strategies and monitors the standards of executive management performance on a periodic b roles of the Chairman and CEO are separate. In respect to the Chairman’s role in Board proceedings, the Chairman, bei executive Director:(i) (ii) (iii) (iv)

schedules meetings that enable the Board to perform its duties responsibly while not interfering with the f Company’s operations; prepares meeting agenda in consultation with the CEO; exercises control over quality, quantity and timeliness of the flow of information between management and t and assists in ensuring compliance with Company’s guidelines on corporate governance.

Key information on the Chairman and CEO is disclosed on page 16 of the Annual Report. The Board meets regularly on a quarterly basis and as warranted. However, ad hoc, non-scheduled Board meetings may be to deliberate on urgent substantive matters. The Directors’ attendance record at Board meetings are set out below: Directors

Attendance*

Executive Directors • William Bruce Grahame Padfield • Philip Chu Yan-Jy

3 5

Non-executive Directors • Patrick Keith Quarmby • Ronald John Cattell • Jeremy John Ord • Robert Keith Carden Taylor

5 5 5 5

Independent Directors • Frank Yung-Cheng Yung • Seet Ai Mee • Lal Chandra Singh

5 5 †

Alternate Directors • Malcolm Thomas Rutherford (alternate to Jeremy John Ord) • Stephen Michael Joubert (alternate to Robert Keith Carden Taylor)

* Since the beginning of the financial year or date of appointment, whichever is later. † Lal Chandra Singh was appointed as a Director on August 28, 2003.

36 Brought to you by Global Reports

concerning the Company’s progress or shortcomings in meeting its strategic business objectives or financial targets information relevant to the strategic issues facing the Company accurately and in a timely manner.

The Directors currently submit themselves for re-nomination and re-election at regular intervals of at least once every th

The Directors who have been re-nominated for re-election are set out on page 42 of the Annual Report. The Board takes ind professional advice as and when necessary to enable it or the independent Directors to discharge their responsibilities e

NOMINATING COMMITTEE The members of the Nominating Committee are: • Seet Ai Mee, Chairperson, Independent Director • Frank Yung-Cheng Yung, Independent Director • Lal Chandra Singh, Independent Director • Patrick Keith Quarmby, Non-executive Director • William Bruce Grahame Padfield, Executive Director

The Nominating Committee will determine annually whether or not a Director is independent. Where a Director ha board representations, the Nominating Committee also considers if he/she is able to adequately carry out his/her respo

REMUNERATION COMMITTEE

The Company has a Remuneration Committee comprising only non-executive and independent Directors who are free business or other relationships, which may materially interfere with the exercise of their independent judgement.

The Remuneration Committee annually reviews the entire remuneration of the CEO and his direct subordinates. It account the performance of the Company and the individuals as well as the competitive situation. It will s recommendations on the remuneration packages of the CEO and the executive Directors to the Board for endorsement. It the remuneration package of the other key management staff as well as the appointment of new executives whose rem is more than US$300,000. The Remuneration Committee’s review covers all aspects of remuneration, including salaries, al bonuses, options and benefits in kind. The Chairman of the Remuneration Committee is also the Chairman of the Audit Co The members of the Remuneration Committee are : • Frank Yung-Cheng Yung, Chairman, Independent Director • Seet Ai Mee, Independent Director • Patrick Keith Quarmby, Non-executive Director

The Remuneration Committee has met four times since the last Annual General Meeting to determine and recomme Board remuneration packages for the Board and key executives. No Director participated in decisions on his/her own remu

It is the Company’s policy that the remuneration packages of senior executives, which are linked to corporate and individual pe and risk, are appropriate to attract, retain and motivate the executives needed to run the Company successfully. The rem packages of both senior executives and non-executives are commensurate to their responsibilities and contributions. The Rem Committee has access to expert advice in the field of executive compensation outside the Company when required.

The performance-related elements of remuneration form a significant proportion of total remuneration package of executive

The remuneration of non-executive Directors is appropriate to the level of contribution, taking into account factors suc and time spent and responsibilities of the directors. The directors’ fees for the current year are consistent with prior y Board recommends the remuneration of the non-executive Directors for approval at the Annual General Meeting.

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Details of the share option scheme can be found on page 46 of the Annual Report. The Company currently does n methodology for valuing stock options in the accounts. Although the Exposure Draft/Financial Reporting Standard (“ED Share-based Payment proposes certain requirements for the accounting and reporting of share-based compensation to e it is currently an exposure draft and the recognition and measurement requirements of the potential costs of share opt not come into effect. Accordingly, no cost is carried in the books of accounts. If ED/FRS is adopted, the Company will co such requirements for the valuation of stock options and reporting of such costs.

The Board is accountable to the shareholders while Management is accountable to the Board. Management provides all of the Board with a balanced and understandable management accounts of the company’s performance, position and on a monthly basis. The Board provides the shareholders with a balanced and understandable assessment of the C performance, position and prospects on a half-yearly basis and will be implementing quarterly reporting for financial y Such responsibility is extended to interim and other price sensitive public reports and reports to regulators (if requir

REMUNERATION AND BENEFITS OF DIRECTORS AND FIVE KEY EXECUTIVES a)

The following table shows a breakdown (in percentage terms) of the average remuneration of directors an executives during the financial year, which falls within broad bands for the 12 months ended September 3 Salary %

Performance bonuses %

Directors’ fees %

Others %

100 99 93

-

-

1 7

Below $250,000 Patrick Keith Quarmby Frank Yung-Cheng Yung Seet Ai Mee Lal Chandra Singh Jeremy John Ord Robert Keith Carden Taylor

-

-

100 100 100 100 -

-

Five key executives $500,000 - $749,999 Yutaka Aoki Raymond So Lie Mo

100 88

10

-

2

89 79 83

17 11

-

11 4 6

Remuneration bands

Directors $500,000 - $749,999 William Bruce Grahame Padfield Philip Chu Yan-Jy Ronald John Cattell

$250,000 - $499,999 Vincent Lum Kan Fai Tso Chung Wing, Eddy Wong Wen Ming

com

The above does not include benefits attached to share options granted to directors and employees, which have not bee b)

Details of options granted Details of options granted to Directors are disclosed in paragraph 18 of the Report of the Directors.

38 Brought to you by Global Reports

The details of the Datacraft Asia Share Option Scheme are contained in paragraph 18 of the Report of the Directors.

AUDIT COMMITTEE The Audit Committee members are: • Frank Yung-Cheng Yung, Chairman, Independent Director • Seet Ai Mee, Independent Director • Patrick Keith Quarmby, Non-executive Director

The Audit Committee has explicit authority to investigate any matter within its terms of reference, full access to and coby management and full discretion to invite any Director or executive officer to attend its meetings, and reasonable res enable it to discharge its functions properly. The Audit Committee reviews the scope and results of the audit an effectiveness, the independence and objectivity of the external auditors annually. It has undertaken a review of all services provided by the auditors and was of the opinion that the provision of such services would not affect the indep of the auditors.

The Audit Committee met four times since the last Annual General Meeting and the members’ attendance record at Audit C meetings are set out below: Members • Frank Yung-Cheng Yung • Seet Ai Mee • Patrick Keith Quarmby

Attendance 4 4 3

During the financial year ended September 30, 2003, the Company has complied with the Best Practices Guide on Audit C issued by the Singapore Exchange Securities Trading Limited. The Audit Committee reviewed the following, where relevant, with the Executive Directors, the external auditors, Deloitte and the internal auditors, PricewaterhouseCoopers: • • • • • • •

the external audit plans and results of their examination and evaluation of the Group’s system of internal accounting the Group’s financial and operating results and accounting policies; the financial statements of the Company and the consolidated financial statements of the Group before their s to the Board and the external auditors’ report on those financial statements; the cooperation given by the management to the external and internal auditors; the scope and results of the internal audit procedures; the appointments of the external and internal auditors of the Company; and the effectiveness of the Company’s material internal controls.

The Audit Committee has full access to and cooperation by the management. The external and internal auditors have un access to the Audit Committee.

The Audit Committee is satisfied with the independence of the external auditors and has recommended to the Board, the n of Deloitte & Touche for re-appointment as external auditors of the Company at the forthcoming Annual General Meeting

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with the CFO and through him, the CEO.

The Group’s internal controls and systems are designed to provide reasonable assurance as to the integrity and reliab financial information and to safeguard and maintain accountability of its assets. There is a clearly defined delegation of from the Board to the operating companies. Procedures are in place to identify major business risks and evaluate potentia effects, as well as for the authorization of sales contracts, capital expenditure and investments. Comprehensive budgetin are in place to develop annual budgets covering key aspects of the business. Actual performance is compared to bud revised forecasts for the year are prepared on a regular basis. The Group is continually improving its internal controls and the Board is satisfied with the adequacy of the current internal controls.

INTERESTED PERSON TRANSACTIONS

The Company has established procedures to ensure that all transactions with interested persons are reported in a time to the Audit Committee and that the transactions are on an arm’s length basis. All interested person transactions are review by the Audit Committee to ensure compliance with the established procedures.

MATERIAL CONTRACTS

Except as disclosed in the Report of the Directors and Financial Statements, no material contracts (including loans) of the or its subsidiaries involving the interests of the chief executive officer or any director or controlling shareholders subsis end of the financial year or have been entered into since the end of the previous financial year.

DEALINGS IN SECURITIES

The Company has an internal compliance code to provide guidance to its Directors, officers, executives, any other p determined by Management that may possess unpublished material price-sensitive information of the Group, related p the foregoing and substantial shareholders of the Company that have representation on the Board of the Company (“A Persons”) in relation to the dealings in its securities. This code is in line with the Best Practices Guide on Dealings in S issued by the Singapore Exchange Securities Trading Limited.

Applicable Persons are prohibited from dealing in securities of the Company prior to the announcement of a matter tha material unpublished price-sensitive information in relation to the Group. They are required to report on their dealings in of the Company to the company secretary. With the introduction of quarterly reporting, Applicable Persons are prohib dealing in the Company’s securities during the periods commencing from the first day after each of the quarter end, h financial year, as the case may be, and ending on the date of the announcement of the relevant results.

COMMUNICATION WITH SHAREHOLDERS

The Company engages in regular, effective and fair communications with shareholders. The Board strives for timel transparency in its disclosures to shareholders and the public. Regular meetings are held with investors, analysts, fund and the press. The Group also has a corporate website (www.datacraft-asia.com) where shareholders and members of are able to access up-to-date corporate information and news events related to the Group.

The Annual General Meeting of the Company also represents the principal forum for dialogue and interaction with all sha At each Annual General Meeting, the Board presents the progress and performance of the Group’s businesses a shareholders to participate in the question and answer session. Directors, the Chairman of the Audit Committee and th external auditors are available to respond to shareholders’ questions during the Annual General Meeting.

40 Brought to you by Global Reports

41 FINANCIAL STATEMENTS

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1

DIRECTORS The directors holding office at the date of this report are: Patrick Keith Quarmby William Bruce Grahame Padfield Philip Chu Yan-Jy Jeremy John Ord Robert Keith Carden Taylor Ronald John Cattell Frank Yung-Cheng Yung Seet Ai Mee Lal Chandra Singh Malcolm Thomas Rutherford Stephen Michael Joubert

(Appointed on August 28, 2003) (Alternate director to Jeremy John Ord) (Alternate director to Robert Keith Carden Taylor)

In accordance with Article 104 of the Articles of Association, Ronald John Cattell and Patrick Keith Quarmby retire by r the forthcoming Annual General Meeting and, being eligible, offer themselves for re-election.

Lal Chandra Singh was appointed pursuant to Article 108 of the Articles of Association. He holds office until the for Annual General Meeting and, being eligible, offers himself for re-election.

In accordance with Section 153(6) of the Companies Act, Chapter 50, Frank Yung-Cheng Yung retires at the forthcomin General Meeting and, being eligible, offers himself for re-election. Frank Yung-Cheng Yung, an independent director elected, will remain as Chairman of the Audit Committee.

2

PRINCIPAL ACTIVITIES The principal activities of the Company are those of a management and investment holding company. The principal activities of the subsidiaries are set out in Note 11 to the financial statements. There have been no significant changes in the nature of these activities during the financial year.

3

ACQUISITIONS AND DISPOSALS OF SUBSIDIARIES a)

Acquisition of additional interest in existing subsidiary During the financial year, the Group acquired an additional interest in the following subsidiary:

Subsidiary

iSquare Asia Limited

42 Brought to you by Global Reports

Consideration $’000

Group’s share of net tangible assets acquired $’000

6,479

1,474

Effective intere held by Group Before % 80

During the financial year, the Group disposed of the following subsidiaries:

Subsidiaries disposed

Datacraft Opsis, Inc. EMS Wiring Systems Pte Ltd

Proceeds $’000

Group’s share of net tangible assets disposed $’000

320 731

2,358

Group’s interest

Other than the above, there were no further acquisitions or disposals of subsidiaries.

4

RESULTS FOR THE FINANCIAL YEAR The Group $’000 Loss attributable to the shareholders of the Company Accumulated profits at beginning of financial year, as restated Transfer to accumulated profits from reserves Translation differences arising from INT FRS 30 convenience translation (a) Accumulated profits (losses) at end of financial year (a)

5

The

(28,248) 161,854 (9,592) (3,503) 120,511

refer to Significant Accounting Policies “Foreign Currency Transactions and Singapore Dollars Financial Statements” in the notes to the financial

MATERIAL TRANSFERS TO/FROM RESERVES AND PROVISIONS During the financial year, there were no material transfers to or from reserves and provisions other than those disclo financial statements.

6

ISSUE OF SHARES AND DEBENTURES

During the financial year, the Company and its subsidiaries did not issue any shares and debentures except as follow Name of subsidiary Datacraft Information Technology (Beijing) Ltd TP Network Consulting (Shanghai) Co Ltd

7

Registered capital US$200,000 US$200,000

Subscrib Subscrib

ARRANGEMENTS TO ENABLE DIRECTORS TO ACQUIRE BENEFITS BY MEANS OF THE ACQUISITION OF SHARES AND DEBENTURES

Neither at the end of the financial year nor at any time during the financial year did there subsist any arrangement who is to enable the directors of the Company to acquire benefits by means of the acquisition of shares or debentures in the or any other body corporate except for the options rights mentioned below.

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Jeremy John Ord - deemed Robert Keith Carden Taylor Robert Keith Carden Taylor - deemed Ronald John Cattell Malcolm Thomas Rutherford Malcolm Thomas Rutherford - deemed Stephen Michael Joubert

8,669,763 547,104 1,000,000 29,067 975,184 3,408,844 163,155

Options to acquire ordinary shares of US1 cent each Patrick Keith Quarmby Jeremy John Ord Robert Keith Carden Taylor Ronald John Cattell Malcolm Thomas Rutherford Stephen Michael Joubert

2,095,800 5,207,222 1,977,891 200,000 2,260,561 2,098,914

The Company - Datacraft Asia Ltd Ordinary shares of $0.10 each Ronald John Cattell Ronald John Cattell - deemed Frank Yung-Cheng Yung - deemed

404,072 1,410,157 93,204

Options to acquire ordinary shares of $0.10 each under the Datacraft Asia Share Option Scheme William Bruce Grahame Padfield Philip Chu Yan-Jy Ronald John Cattell Frank Yung-Cheng Yung Seet Ai Mee

880,000 600,000 3,000,000 290,000 200,000

There was no change in any of the abovementioned interests between the end of the financial year and October 21,

9

DIVIDENDS No dividend has been paid, declared or recommended by the Company since the end of the previous financial year. The directors of the Company do not recommend that a dividend be paid for the financial year just ended.

10

DIRECTORS’ ACTIONS RELATING TO BAD AND DOUBTFUL DEBTS

Before the profit and loss statement and the balance sheet were made out, the directors of the Company took reason to ascertain that proper action had been taken in relation to the writing off and providing for bad and doubtful de Company and have satisfied themselves that all known bad debts of the Company have been written off and that provision has been made for doubtful debts.

At the date of this report, the directors of the Company are not aware of any circumstances which would render any written off or provided for bad and doubtful debts for the group of companies in the consolidated financial statements in to any substantial extent.

44 Brought to you by Global Reports

13

a)

there does not exist any charge on the assets of the Company or any corporation in the Group which has ar the end of the financial year which secures the liability of any other person; and

b)

there does not exist any contingent liability of the Company or any corporation in the Group which has ar the end of the financial year.

ABILITY TO MEET OBLIGATIONS

No contingent or other liability of the Company or any corporation in the Group has become enforceable or is likely t enforceable within the period of twelve months after the end of the financial year which, in the opinion of the direct Company, will or may substantially affect the ability of the Company and of the Group to meet their obligations as and w fall due.

14

OTHER CIRCUMSTANCES AFFECTING FINANCIAL STATEMENTS

At the date of this report, the directors of the Company are not aware of any circumstances not otherwise dealt with in t or consolidated financial statements which would render any amount stated in the financial statements of the Compan consolidated financial statements misleading.

15

UNUSUAL ITEMS

In the opinion of the directors of the Company, the results of the operations of the Company and of the Group have substantially affected by any item, transaction or event of a material and unusual nature during the financial year, except disclosed in the notes to the financial statements.

16

UNUSUAL ITEMS AFTER YEAR END DATE

In the opinion of the directors of the Company, no item, transaction or event of a material and unusual nature has ari interval between the end of the financial year and the date of this report which would affect substantially the resu operations of the Company and of the Group for the financial year in which this report is made.

17

DIRECTORS’ RECEIPT AND ENTITLEMENT TO CONTRACTUAL BENEFI

Since the beginning of the financial year, no director has received or become entitled to receive a benefit which is re be disclosed under Section 201(8) of the Singapore Companies Act, by reason of a contract made by the Company or corporation with the director or with a firm of which he is a member, or with a company in which he has a substantia interest except that certain directors have received remuneration from related corporations in their capacity as directo executives of those related corporations and as disclosed in the financial statements.

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(i)

under the Previous Scheme, the Committee administering the scheme may grant optio time except that no options shall be granted during the period commencing one mon the announcement of the Group’s interim and final results and ending on the fifth m after such results are announced. Under Scheme 2003, the Committee may grant optio time except that no options shall be granted during the period commencing one mon the announcement of the Group’s financial statements for each of the first three qua financial year, half year or financial year, as the case may be, and ending on the da announcement of the relevant results; and

(ii)

under the Previous Scheme, it is up to the discretion of the Committee to decide the entitlement for the non-executive directors. Under Scheme 2003, the total number o granted to non-executive directors and for non-executive directors who are also m the Audit Committee, shall not exceed 3% and 2% of the shares available under Sche respectively.

During the financial year: (i)

options were granted pursuant to the Previous Scheme (before February 27, 2003) in 14,224,000 unissued shares of $0.10 each in the Company, and no ordinary shares we by virtue of the exercise of options; and

(ii)

there were no options granted pursuant to Scheme 2003 in respect of unissued share each in the Company.

The subscription price for shares of the Company (“Shares”) upon the exercise of an option wa the market price of the Shares based on the average of the last dealt prices for a Share, as deter reference to the daily official list or other publication by the Singapore Exchange Securities Tradin (“SGX-ST”) for the last three consecutive market days on which there were transactions done for t on the SGX-ST immediately preceding the date of grant of that option (“Market Price”).

Based on the current Singapore Financial Reporting Standards, there is no requirement to reco measure the potential costs of share options. Furthermore, the grant of options did not impact the C profitability as no cash expenditure was incurred at the time of the grant of options. Accordingl costs were recognised in the Company’s books.

Since the implementation of the Previous Scheme in August 1996, a total of 53.17 million options ( those options that have lapsed or become otherwise unexercisable) have been granted. The believes that the terms of both schemes as adopted operate as a means to acknowledge and re valuable contributions of Directors and employees, and to motivate them to optimise their per standards, dedication and efficiency, as well as to retain them.

The details of the share options of the directors under the Previous Scheme of the Company are a

Name of directors

Options granted during the financial year

William Bruce Grahame Padfield 880,000 Philip Chu Yan-Jy 750,000 Ronald John Cattell 1,000,000 Frank Yung-Cheng Yung 200,000 Seet Ai Mee 150,000

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Aggregate options Aggregate options granted since exercised since Aggregate options Aggreg commencement to commencement to cancelled as at outsta September 30, 2003 September 30, 2003 September 30, 2003 Septemb 1,760,000 1,350,000 8,000,000 640,000 540,000

2,450,000 -

880,000 600,000 4,050,000 150,000 190,000

January 28, 1999 September 3, 1999 March 3, 2000 April 10, 2000 August 28, 2000 December 5, 2000 February 13, 2001 April 12, 2001 June 29, 2001 January 25, 2002 November 28, 2002

500,000 1,455,000 15,000 261,000 959,000 46,000 468,000 674,000 3,128,000 19,443,000 14,224,000 44,033,000

-

588,000 90,000 574,000 18,000 140,000 285,000 1,111,000 9,619,000 3,210,000 18,495,000

500,000 867,000 15,000 171,000 385,000 28,000 328,000 389,000 2,017,000 9,824,000 11,014,000 25,538,000

1.77 3.92 8.13 8.08 7.88 6.20 5.88 3.95 4.10 2.18 0.725

Janua Septem Ma Ap Augu Decem Februa Ap Jun Janua Novemb

* The option period for options granted on or after January 28, 1999 is 10 years, except for thos granted to non-executive Directors of the Company, subsidiaries and associated companies w a 5-year option period. c)

The main terms of both schemes are as follows: (i)

The aggregate number of Shares that may be issued shall not exceed 15% of the iss capital of the Company from time to time.

(ii)

The options may be exercised in respect of 1,000 shares or a multiple thereof, on the of the exercise price.

(iii)

The options (other than options granted at a discount) may be exercised in the following 1) 2) 3) 4)

(iv)

Options granted at a discount may be exercised in the following manner: 1) 2) 3)

(v)

d)

50% of the option amount at any time after the second anniversary of th the grant; a further 25% of the option amount at any time after the third annivers date of the grant; and the final 25% of the option amount at any time after the fourth annivers date of the grant.

The options, to the extent unexercised, shall lapse upon the employee ceasing to be by the Company or its subsidiaries.

The members of the Committee administering the Previous Scheme and Scheme 2003 are: (i) (ii) (iii) (iv)

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25% of the option amount at any time after the first anniversary of the date of a further 25% of the option amount at any time after the second annivers date of the grant; a further 25% of the option amount at any time after the third annivers date of the grant; and the final 25% of the option amount at any time after the fourth annivers date of the grant.

Patrick Keith Quarmby Frank Yung-Cheng Yung Seet Ai Mee Ronald John Cattell (Appointed on August 28, 2003)

shares of the subsidiaries were issued by virtue of the exercise of an option to take up unissued ordinary iii)

19

At the end of the financial year, there were no unissued ordinary shares of the subsidiaries under option.

AUDITORS The auditors, Deloitte & Touche, have expressed their willingness to accept re-appointment.

ON BEHALF OF THE DIRECTORS

William Bruce Grahame Padfield

Philip Chu Yan-Jy

November 21, 2003

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We conducted our audit in accordance with Singapore Standards on Auditing. Those Standards require that we plan and perform to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes exam a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the a principles used and significant estimates made by the directors, as well as evaluating the overall financial statements presentation. W that our audit provides a reasonable basis for our opinion. In our opinion: a)

b)

the accompanying financial statements of the Company and consolidated financial statements of the Group are prope up in accordance with the provisions of the Singapore Companies Act (“Act”) and Singapore Financial Reporting Standard and so as to give a true and fair view of: i)

the state of affairs of the Company and of the Group as at September 30, 2003 and of the results and change of the Company and of the Group and cash flows of the Group for the financial year then ended; and

ii)

the other matters required by Section 201 of the Act to be dealt with in the financial statements and con financial statements;

the accounting and other records and the registers required by the Act to be kept by the Company and those su incorporated in Singapore of which we are the auditors have been properly kept in accordance with the provisions o

We have considered the financial statements and auditors’ reports of all the subsidiaries of which we have not acted as auditor financial statements of subsidiaries of which an audit is not required by law in their country of incorporation, being financial s included in the consolidated financial statements. The names of these subsidiaries are indicated in Note 11 to the financial state

We are satisfied that the financial statements of the subsidiaries that are consolidated with the financial statements of the Comp form and content appropriate and proper for the purposes of the preparation of the consolidated financial statements, and we have satisfactory information and explanations as required by us for those purposes.

The auditors’ reports on the financial statements of the subsidiaries were not subject to any qualification and in respect of su incorporated in Singapore did not include any comment made under Section 207(3) of the Act.

DELOITTE & TOUCHE Certified Public Accountants

Prakash Ambelal Desai Partner

Singapore November 21, 2003

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ASSETS Current assets: Cash and bank balances Other investments Trade receivables Other receivables and prepayments Inventories Total current assets Non-current assets: Associates Subsidiaries Plant and equipment Deferred expenditure Goodwill Negative goodwill Deferred tax assets Total non-current assets

6 7 8 9

10 11 12 13 14 15 16

Total assets

120,386 25,337 175,061 66,768 24,259 411,811

89,768 4,735 234,513 87,808 30,318 447,142

24,403 109,270 715 134,388

13 29,903 333 30,317 (302) 7,150 67,414

7 38,699 2,430 37,326 (435) 6,725 84,752

329,511 5,711 335,222

479,225

531,894

469,610

6,338 131,749 3,749 9,491 1,673 10 153,010

18,852 137,538 10,923 12,420 2,849 35 182,617

30,326 3,749 4,229 99 38,403

40 2,851 2,891

1,616 104 2,322 4,042

2,115 2,115

2,760

4,546

-

48,375 272,189 320,564

49,658 291,031 340,689

48,375 380,717 429,092

479,225

531,894

469,610

LIABILITIES AND EQUITY Current liabilities: Bank loans Trade and other payables Deferred purchase consideration Income tax payable Provisions Current portion of finance leases Total current liabilities Non-current liabilities: Deferred purchase consideration Finance leases Deferred tax liabilities Total non-current liabilities

17 18 19 20 21

19 21 16

Minority interests Capital and reserves: Issued capital Reserves Total equity

22

Total liabilities and equity

#

Restated for 2002 (refer to Note 35 of the financial statements). See notes to financial statements set out on pages 56 to 78.

50 Brought to you by Global Reports

Revenue

576,255

918,417

39,124

Cost of sales

(484,286)

(750,612)

-

Gross profit

91,969

167,805

39,124

5,143

5,927

1,192

(54,521) (36,477) (6,602)

(93,035) (44,600) (9,050)

(13,565) (21,023) -

(488)

27,047

5,728

Add: Other operating income

23

24

Less: Other expenses: Distribution and Sales Administrative Amortisation of goodwill (net) (Loss) Profit from operating activities Finance costs

25

(334)

(1,677)

-

Exceptional items

26

(20,620)

(64,668)

(53,293)

Loss before income tax

27

(21,442)

(39,298)

(47,565)

Income tax

28

(6,476)

(12,372)

(3,143)

(27,918)

(51,670)

(50,708)

(330)

(1,192)

-

(28,248)

(52,862)

(50,708)

Cents

Cents

Loss after income tax Minority interests Loss attributable to the shareholders of the Company

Loss per ordinary share of $0.10 each Basic

29

(6.08)

(11.41)

Fully diluted

29

(6.08)

(11.41)

#

Restated for 2002 (refer to Note 35 of the financial statements). See notes to financial statements set out on pages 56 to 78.

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The Group Balance at July 1, 2001: As previously reported Change in accounting standard: Adoption of INT FRS 30 (Note 35) As restated

46,084

3,134

415,783

373

1,824 (306,049)

209,858

321,789

4,246 50,330

3,134

24,751 440,534

11 384

(30,163) (15,804) (28,339) (321,853)

16,959 226,817

(4,246) 317,543

-

-

-

-

-

14,773

-

14,773

-

-

-

131

-

-

(131)

-

-

-

-

-

-

-

(62,645)

(62,645)

Adjustments to purchase consideration Transfer from accumulated profits to statutory reserve Net loss for the financial period, as previously reported Change in accounting standard: Adoption of FRS 22 (Note 35) Net loss for the period, restated Transfer to accumulated profits due to substantial winding down of a subsidiary’s business - adoption of FRS 22 Dividend paid Issue of shares

-

-

-

-

-

-

9,783

9,783

-

-

-

-

-

-

(52,862)

(52,862)

387

(3,134) -

9,476

-

-

9,783 -

(9,783) -

9,476

-

-

-

-

1,042

-

-

1,042

Translation differences arising during the financial period: As previously reported Change in accounting standard: Adoption of INT FRS 30 (Note 35)

(1,059)

-

(9,391)

(11)

7,426

5,222

(2,187)

1,059

Translation differences as restated

(1,059)

-

(9,391)

(11)

8,468

5,222

(2,187)

2,101

Balance at September 30, 2002, as restated

49,658

-

440,619

504

(19,871) (292,075)

161,854

291,031

-

-

-

-

-

11,890

-

11,890

(1,283)

-

(11,386)

(34)

4,974

7,465

(3,503)

(2,484)

-

-

-

-

-

9,592 -

(9,592) (28,248)

(28,248)

48,375

-

429,233

470

(14,897) (263,128)

120,511

272,189

Adjustments to purchase consideration Translation differences arising during the financial year Transfer to accumulated profits from goodwill on consolidation on disposal of subsidiaries Net loss for the financial year Balance at September 30, 2003

Exchange difference reserve at end of financial year includes an exchange loss of $3,276,000 (2002 : $7,577,000) for the Group arising on translation o monetary items, that, in substance, form part of the Group’s net investment in foreign entities.

See notes to financial statements set out on pages 56 to 78.

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Net loss for the financial period Issue of shares Dividend paid Translation differences arising during the financial period:

387 -

(3,134)

9,476 -

-

(29,910) -

(29,910) 9,476 -

-

-

-

(7,370)

-

(7,370)

(1,059)

-

(9,391)

10,695

(245)

1,059

Translation differences as restated

(1,059)

-

(9,391)

3,325

(245)

(6,311)

Balance at September 30, 2002, as restated

49,658

-

440,619

(7,135)

4,849

438,333

Translation differences arising during the financial year Net loss for the financial year

(1,283) -

-

(11,386) -

4,280 -

198 (50,708)

(6,908) (50,708)

Balance at September 30, 2003

48,375

-

429,233

(2,855)

(45,661)

380,717

As previously reported Change in accounting standard: Adoption of INT FRS 30 (Note 35)

Exchange difference reserve at end of financial year includes an exchange loss of $3,276,000 (2002 : $7,417,000) for the Company arising on translation o monetary items, that, in substance, form part of the Company’s net investment in foreign entities.

See notes to financial statements set out on pages 56 to 78.

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Allowance for inventory obsolescence Amortisation of deferred expenditure Amortisation of goodwill Depreciation Impairment in value of assets of subsidiaries due to substantial winding down of business Interest expense Interest income Inventories written off (Note 26) Loss (Gain) on disposal of plant and equipment Net loss on disposal of subsidiaries (Note 26) Plant and equipment written off (Note 26) Release of negative goodwill Specific allowance for doubtful trade receivables Provision for restructuring and employees’ benefits Operating profit before working capital changes

3,308 410 6,640 16,170 12,102 334 (1,528) 853 1,307 1,176 (38) 6,772 6,909 32,973

Inventories Trade and other receivables Trade and other payables Cash generated from operations

1,561 64,826 (1,790) 97,570

Interest paid Interest received Income tax paid Dividends paid Restructuring and employees’ benefits paid Net cash from operating activities

(334) 1,528 (8,343) (8,089) 82,332

Cash flows from investing activities: Purchase of other investments Acquisition of interest in an associate Acquisition of additional interest in subsidiaries Acquisition of subsidiaries net of cash acquired (Note a) Proceed from sale of subsidiaries net of cash disposed (Note b) Purchase of plant and equipment Proceeds from sale of plant and equipment Payment for deferred purchase consideration Refund of deferred purchase consideration Net cash used in investing activities

(20,602) (6) (6,479) (254) (9,525) (4,512) 6,900 (34,478)

Cash flows from financing activities: Net proceeds from issue of shares Repayment of bank loans Payment of finance leases Net cash used in financing activities

(12,514) (8) (12,522)

Net effect of exchange rate changes in consolidating subsidiaries

(4,714)

Net increase (decrease) in cash and cash equivalents Cash and cash equivalents at beginning of financial year

30,618 89,768

Cash and cash equivalents at end of financial year

120,386

#

Restated for 2002 (refer to Note 35 of the financial statements).

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Plant and equipment Trade and other payables Bank loans Income tax Goodwill arising on consolidation Purchase consideration Purchase consideration payable Consideration paid Less: Cash acquired of subsidiary Cash flow on acquisition of subsidiary net of cash acquired

-

b) Disposal of subsidiaries The fair values of assets and liabilities disposed were as follows: 12 months ended September 30, 2003 $’000 Cash Inventories Trade and other receivables Plant and equipment Trade and other payables Deferred purchase consideration Income tax payable Deferred tax liabilities Finance lease Group share of net assets disposed Loss on disposal of subsidiaries Proceeds from disposal of subsidiaries

1,305 1,260 5,103 343 (3,995) (1,406) (122) (49) (81) 2,358 (1,307) 1,051

Consideration net of cash disposed: Proceeds from disposal of subsidiaries Cash outflow on disposal of subsidiaries Net cash disposed

#

Restated for 2002 (refer to Note 35 of the financial statements). See notes to financial statements set out on pages 56 to 78.

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1,051 (1,305) (254)

15 mon Septembe

The measurement currency of the Company is United States dollars as it reflects the economic substance of the underlyi and circumstances relevant to the Company.

The financial statements of the Group have been presented in Singapore dollars to comply with the requirements of the S Companies Act.

The principal activities of the Company are those of a management and investment holding company. The principal ac the subsidiaries are set out in Note 11 to the financial statements.

The financial statements of the Company and of the Group for the year ended September 30, 2003 were authorised fo the Board of Directors on November 21, 2003.

2

SIGNIFICANT ACCOUNTING POLICIES BASIS OF PREPARATION

The financial statements are prepared in accordance with the historical cost convention and are drawn up in accordanc provisions of the Singapore Companies Act.

The financial statements were previously prepared in accordance with the Singapore Statements of Accounting Standard

The Company and Group have early adopted all the applicable new/revised Singapore Financial Reporting Standar and Interpretations of Financial Reporting Standards (“INT FRS”) for the financial year beginning October 1, 2002 and INT FRS are effective for companies with financial year beginning January 1, 2003.

The early adoption of the new or revised FRS and INT FRS does not materially affect the results of the current or prio except as disclosed in Note 35 to the financial statements. BASIS OF CONSOLIDATION

The consolidated financial statements incorporate the financial statements of the Company and enterprises controll Company (its subsidiaries) made up to September 30 each year. The accounting year ends of the subsidiaries are co-t with that of the Company. Control is achieved when the Company has the power to govern the financial and operatin of an investee enterprise so as to obtain benefits from its activities. On acquisition, the assets and liabilities of the subsidiaries are measured at their fair values at the date of acquisition. The interest of minority shareholders is sta minority’s proportion of the fair values of the assets and liabilities recognised. The results of subsidiaries acquired or of during the financial year are included in the consolidated profit and loss statement from the effective date of acq up to the effective date of disposal, as appropriate. Where necessary, adjustments are made to the financial state subsidiaries to bring the accounting policies used in line with those used by other members of the Group. All s intercompany transactions and balances between Group enterprises are eliminated on consolidation.

In the Company’s financial statements, investments in unquoted equity shares of subsidiaries are carried at cost less any im in net recoverable value that has been recognised in the profit and loss statement. FINANCIAL ASSETS

Financial assets include cash and bank balances, trade receivables, other receivables and other investments. Trade receivables are stated at their nominal value as reduced by appropriate allowances for estimated irrecoverable amo accounting policy for other investments is outlined below.

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Investments held for short-term are stated at the lower of cost or market value determined on a portfolio basis. INVENTORIES

Inventories, comprising data communication equipment and spare parts, are stated at the lower of cost and net realisa In general, cost is determined on the first-in, first-out basis and includes all costs incurred in bringing the inventorie present location and condition. Net realisable value is the price at which the inventories can be realised in the normal business after allowing for the costs of realisation. Allowance is made where necessary for obsolete, slow-moving and inventories. ASSOCIATES

An associate is an enterprise over which the Group exercises significant influence, through participation in the financial and policy decisions of the investee. The equity method of accounting is used. The carrying amount of such investments is r recognise any decline in the net recoverable value of individual investments. Where a Group enterprise transacts with an as the Group, unrealised profits and losses are eliminated to the extent of the Group’s interest in the relevant associate. PLANT AND EQUIPMENT

Plant and equipment are carried at cost, less accumulated depreciation and any impairment loss where the recoverabl of the asset is estimated to be lower than its carrying amount. Depreciation is charged so as to write off the cost of assets on a straight-line basis over the estimated useful lives of concerned. The annual rates used for this purpose are: Motor vehicles Maintenance, workshop and demonstration equipment Furniture, fittings and equipment

16.67% to 25% 10% to 40% 15% to 30%

Fully depreciated assets are retained in the financial statements until they are no longer in use. DEFERRED EXPENDITURE

Deferred expenditure is amortised using the straight-line method over a period for which the benefits are expected over 5 to 10 years. Deferred expenditure is stated at cost, less amortisation and any impairment loss where the re amount of the deferred expenditure is estimated to be lower than its carrying amount. GOODWILL

Goodwill represents the excess of the cost of an acquisition over the Group’s interest in the fair value of the identifiab and liabilities of a subsidiary at the date of acquisition. Prior to July 1, 2001, goodwill arising from acquisition of subsid directly adjusted against shareholders’ equity. With effect from July 1, 2001, the Group adopted SAS 22 - Business Com and now amortises goodwill over a period of 7 years.

Goodwill on acquisition arising prior to July 1, 2001 has been fully charged to shareholders’ equity; such goodwill has retrospectively capitalised and amortised, as allowed under SAS 22 - Business Combinations. In prior years, goodwill a acquisition of subsidiaries, which was charged to shareholders’ equity, was taken into account in determining the profi on disposal or discontinuance of business of the relevant subsidiaries. With early adoption of FRS 22 - Business Comb goodwill on acquisition of subsidiaries charged to shareholders’ equity is not taken into account in determining the pro on disposal or discontinuance of business of the relevant subsidiaries. The effects of early adoption of FRS 22 has been disclosed in Note 35 to the financial statements.

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determine whether there is any indication that those assets have suffered an impairment loss. If any such indication recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Whe possible to estimate the recoverable amount of an individual asset, the Company and the Group estimate the recoverab of the cash-generating unit to which the asset belongs. If the recoverable amount of an asset is estimated to be les carrying amount, the carrying amount of the asset is reduced to its recoverable amount. Impairment losses are recogn expense immediately.

When an impairment loss subsequently reverses, the carrying amount of the asset is increased to the revised estim recoverable amount, but only to the extent that the increased carrying amount does not exceed the carrying amount th have been determined had no impairment loss been recognised for the asset in prior years. A reversal of an impairm recognised as income immediately. PROVISIONS

Provisions are recognised when the Company and the Group have a present obligation as a result of a past event w probable that it will result in an outflow of economic benefits that can be reasonably estimated.

Provisions for restructuring costs are recognised when the Company and the Group have a detailed formal plan for the rest

Provisions for expected cost of short term employee benefits relating to accumulating compensated absences are reco the Company and the Group when the employees render service that increases their entitlement to future compensated LEASES

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of o to the lessee. All other leases are classified as operating leases.

Assets held under finance leases are recognised as assets of the Group at their fair value at the date of acquisition. The corre liability to the lessor is included in the balance sheet as a finance lease obligation. Finance costs, which represent the between the total leasing commitments and the fair value of the assets acquired, are charged to the income statemen term of the relevant lease using the effective interest rate method.

Rental payable under operating leases are charged to income on a straight-line basis over the term of the relevant le REVENUE RECOGNITION i)

Revenue from sale of products is recognised upon acceptance of delivery by the customer when revenue of transaction (including future costs) can be measured reliably.

ii)

Income from maintenance contracts is apportioned over the period covered by the maintenance contract

iii)

Service income is recognised by reference to the stage of completion of the transaction at the balance s determined by services performed to date as a percentage of total services.

iv)

Revenue from training is deferred and recognised in the period in which training is provided.

v)

Management and technical fee income is recognised when services are rendered.

vi)

Dividend income is recognised gross when the right to receive payment has been established.

RETIREMENT BENEFIT COSTS

Payments to defined contribution retirement benefit plans (including state-managed retirement benefit schemes, su Singapore Central Provident Fund) are charged as an expense when incurred.

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The accounting records of the Company are maintained in United States dollars. Transactions arising in currencies o United States dollars are converted into the United States dollars at rate of exchange approximating those ruling at tr dates. Recorded monetary items in currencies other than United States dollars at the balance sheet date are conve United States dollars at rates of exchange approximating to those ruling at the balance sheet date. Foreign exchange a differences are taken up in the profit and loss statement except that foreign exchange adjustment differences arising on items that, in substance, form part of the Group’s net investment in foreign entities are adjusted against shareholder

The consolidated financial statements have been prepared using United States dollars as its ultimate holding company its financial statements in United States dollars. For the purpose of consolidation in United States dollars: i)

the assets and liabilities, monetary and non-monetary, of the foreign subsidiaries are translated into Uni dollars at the exchange rate prevailing at the balance sheet date;

ii)

the results of foreign subsidiaries are translated into United States dollars using average rate for the year;

iii)

all foreign exchange adjustments arising on the above translation into United States dollars are taken d shareholders’ equity.

With effect from the financial year beginning October 1, 2002, the convenience translation approach under INT FRS 30 Tr from Measurement Currency to Presentation Currency has been used for the purpose of presenting the financial st in Singapore dollars. In the prior period, a consolidation was performed in Singapore dollars in accordance with FRS 21 Th of Changes in Foreign Exchange Rates for purpose of presentation of the financial statements in Singapore dollar

The accounting records of the Company maintained in United States dollars and the consolidated financial stateme Group prepared in United States dollars have been translated into Singapore dollars, using the following rates: a)

assets and liabilities for all balance sheets presented are translated at the rate of one United States dollar to S dollar 1.734 (2002 : 1.78), the rate prevailing at the balance sheet date;

b)

income and expense items are translated at the average rate for the year;

c)

equity items other than the net profit or loss for the year that is included in the balance of accumulated pro are translated at the rate of one United States dollar to Singapore dollar 1.734 (2002 : 1.78), the rate prevail balance sheet date; and

d)

all foreign exchange adjustments arising on the above translation of United States dollars into Singapore d taken to equity.

Comparative figures have been restated and the effects of the early adoption of INT FRS 30 are disclosed in Note 35 to the statements.

The translation should not be construed as representations that the United States dollars have been or could have been c to Singapore dollars and vice versa.

CASH Cash for the cash flow statement includes cash and cash equivalents, less bank overdrafts.

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ii)

Interest rate risk The Group’s exposure to interest rate risk is minimal. The Group’s interest-bearing financial assets and liabilit short-term in nature.

iii)

Credit risk In its management of credit risk, the Group sets policies to ensure that sales transactions are made to custo an appropriate credit history or assessment. The Group has no significant concentration of credit risk with a or group of customers although its trade receivables in Greater China, ASEAN and East Asia represented 38% 27% of the total trade receivables respectively as at September 30, 2003. Cash is held with creditworthy financial institutions.

4

iv)

Liquidity risk The Group’s ability to fund its existing and prospective obligations is managed by maintaining sufficient adequate committed funding lines with banks.

v)

Fair values The carrying values of financial assets and financial liabilities reported in the balance sheet approximate the of those assets and liabilities. The aggregate value of forward foreign exchange contracts outstanding at t the financial year is disclosed in Note 33 and the contracts generally expire within a year.

HOLDING COMPANY AND RELATED COMPANY TRANSACTIONS

The Company is a subsidiary of Dimension Data International Limited, incorporated in Malta, which is a subsidiary of D Data Holdings plc (“DDH”), a company incorporated in the United Kingdom. Related companies in these financial statem to members of DDH, the ultimate holding company’s group of companies.

Many of the Company’s transactions and arrangements are between members of the Group and the effect of these on determined between the parties are reflected in these financial statements. The intercompany balances are unsecured fixed repayment terms and interest unless stated otherwise. Significant intercompany transactions: The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Management and technical assistance fee income from subsidiaries Dividend income from subsidiaries Interest income from subsidiaries

60 Brought to you by Global Reports

-

-

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 36,689 2,435 1,007

Significant related party transactions: The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Sales of goods to related parties Sales of services to related parties Rental expense to a related party Loan from director Service expense to related parties

6

(9,719) (3,035) 58 4,500

(23,182) (5,424) 282 302 -

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 4,500

OTHER INVESTMENTS The Group At cost: Unquoted mutual funds Quoted mutual funds Unquoted equity Quoted equity Total investments At market value: Quoted mutual funds Quoted equity

7

The Comp

2003 $’000

2002 $’000

2003 $’000

19,914 5,000 260 163 25,337

3,576 1,159 4,735

-

5,002 163

-

-

2003 $’000

2002 $’000

2003 $’000

237,575 1,961 239,536

286,571 762 18 3,637 290,988

112,408 112,408

(64,475) 175,061

(56,475) 234,513

(3,138) 109,270

TRADE RECEIVABLES The Group

Outside parties Ultimate holding company Subsidiaries Associates Related parties Less: Allowance for doubtful trade receivables - Outside parties - Subsidiaries Net

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The Comp

- Note 26 and 27 Write off against allowance Balance at end of financial year

11,084 (1,874) 64,475

5,840 56,475

-

The charge to profit and loss statement includes an amount of $4,312,000 which is included in Note 26 under “impairmen of assets of subsidiaries due to substantial winding down of business”. The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000

Subsidiaries Balance at beginning of financial year Exchange rate adjustment Charge to profit and loss statement Write off against allowance Balance at end of financial year

8

-

-

2,426 (71) 1,460 (677) 3,138

2003 $’000

2002 $’000

2003 $’000

20,489 12,442 3,638 10,585 19,614 66,768

32,869 9,467 5,200 13 20,191 20,068 87,808

169 283 263 715

2003 $’000

2002 $’000

2003 $’000

17,189

23,188

-

7,070 24,259

7,130 30,318

-

12,122 (170) 3,308 (712) 14,548

8,282 (21) 3,861 12,122

-

OTHER RECEIVABLES AND PREPAYMENTS The Group

Prepaid maintenance costs Deposits Tax recoverables Related company Related party Other prepayments Other receivables

9

The Comp

INVENTORIES The Group

Inventories carried at cost Inventories carried at net realisable value after the following allowance Total

The Comp

Movements in allowance: Balance at beginning of financial year Exchange rate adjustment Charge to profit and loss statement Write off against allowance Balance at end of financial year

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Transys (M) Sdn Bhd(1) Network Solution Services (1995) Limited(1) Network Solution Services Limited(1) Education Resource Centre Ltd(1) (1)

Network system installation

Malaysia

49

Investment holding

New Zealand

50

Provision of consultancy services

New Zealand

50

Provision of training

New Zealand

50

Audited by overseas practices of Deloitte Touche Tohmatsu.

The shares in Aliran Info Sdn Bhd and Transys (M) Sdn Bhd are held by Datacraft (Malaysia) Sdn Bhd. The shares in Solution Services (1995) Limited and Education Resource Centre Ltd are held by Datacraft (NZ) Limited. The shares o Solution Services Limited are held by Network Solution Services (1995) Limited. The results of the associates are n accounted for by the Group because the effect on the consolidated financial statements is immaterial.

11

SUBSIDIARIES

The Comp 2003 $’000 Unquoted equity shares, at cost Pre-acquisition dividend from unquoted equity investment in a subsidiary Exchange rate adjustment Amount due from subsidiaries - non-trade Impairment loss Net

248,735 (134) (2,605) 171,491 417,487 (87,976) 329,511

Movement in impairment loss:

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 Balance at beginning of financial year Exchange rate adjustment Charge to profit and loss statement Balance at end of financial year

47,291 (1,682) 42,367 87,976

The amounts due by subsidiaries are unsecured and are not expected to be repaid within the next 12 months and bea at rates ranging from 1.5% to 7.25% (2002 : 1.5% to 12%) per annum.

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Datacraft Advanced Network Services Sdn Bhd (2) [Formerly known as DFI Consulting Sdn Bhd]

Provision of software consultancy services

Malaysia

Ordinary RM1,750,000

14,313

14,607

1

Investment holding

Netherlands

Ordinary Euro20,000

14,669

14,669

1

Trustees to employees of the Group in their acquisition or proposed acquisition of fully-paid shares of Datacraft Asia Ltd pursuant to the Datacraft Asia Share Option Scheme

Singapore

Ordinary $2

5

5

1

Datacraft (China) Limited (2)

Designing, development, marketing and servicing of data communication systems

Hong Kong (5)

Ordinary HK$10,000

119

119

1

Datacraft Communications Systems Inc. (2)

Designing, development, marketing and servicing of data communication systems

Philippines

Ordinary Peso5.2 million

285

285

1

Datacraft Company Ltd (4)

Sale and servicing of data communication systems

Malaysia

Ordinary US$10,000

18

18

1

Datacraft Holdings (NZ) Limited (2)

Investment holding

New Zealand

Ordinary NZ$1.6 million

1,891

1,891

1

Datacraft Holdings (Thailand) Ltd (2)

Investment holding

Thailand

Ordinary Baht111,750 Preference Baht38,250

13

13

49

Datacraft (Hong Kong) Limited (2)

Designing, development, marketing and servicing of data communication systems

Hong Kong

Ordinary HK$3.6 million

16,838

16,838

1

Datacraft India Limited (2)

Designing, development marketing and servicing of data communication systems

India

Ordinary Indian Rupee 86 million

58,035

58,035

1

Sale of networking equipment, software services and system integration

The People’s Republic of China

Ordinary US$200,000

353

-

1

Datacraft Japan Inc. (2) (4) [Shares held by Datacraft Asia Investments B.V.]

Designing, development, marketing and servicing of data communication systems

Japan

Ordinary Yen320 million

-

-

8

Datacraft Korea Inc. (2)

Sale and servicing of data communication systems

Korea

Ordinary Won10.68 billion

77,772 78,180 (7)

1

Datacraft (Malaysia) Sdn Bhd (2)

Designing, development, marketing and servicing of data communication systems

Malaysia

Ordinary RM2 million

Datacraft Asia Investments B.V.(4) Datacraft Asia Trust Pte Ltd (1)

Datacraft Information Technology (Beijing) Ltd (2)

64 Brought to you by Global Reports

1,244

1,244

1

[Shares held by Datacraft Communications Systems Inc.]

of cabling related products

Peso9.9 million

Datacraft (Singapore) Pte Ltd (1)

Designing, development, marketing and servicing of data communication systems

Singapore

Ordinary $300,000

1,045

1,045

1

Datacraft Taiwan Limited (2)

Designing, development, marketing and servicing of data communication systems

Taiwan

Ordinary NT$50 million

583

583

1

Datacraft (Thailand) Limited (2) [Preference shares held by Datacraft Holdings (Thailand) Ltd]

Designing, development, marketing and servicing of data communication systems

Thailand

Ordinary Baht4.41 million Preference Baht4.59 million

1,016

1,016

1

Datacraft Vietnam Ltd (2) Provision of information technology [Shares held by services, computer system Communication Power and Design Pte Ltd] and software design consultancy services

The Socialist Republic of Vietnam

Ordinary US$300,000

-

-

1

1

DFI Consulting Philippines Inc (2) [Shares held by DFI Consulting Sdn Bhd]

Provision of software consultancy services

Philippines

Ordinary Peso8 million

-

-

DFI Consulting (Thailand) Co., Ltd (3) [Ordinary shares held by DFI Consulting Sdn Bhd Preference shares held by Datacraft Holdings (Thailand) Ltd]

Provision of software consultancy services

Thailand

Ordinary Baht12,250 Preference Baht12,750

-

-

Sale and installation of cabling related products

Singapore

Ordinary $235,002

-

-

Provision of internet and intranet consultancy services

Hong Kong

Ordinary HK$9,000

30,574

24,095

1

Sale of data communication systems

Singapore

Ordinary $2

- (8)

- (8)

1

Sale of computer hardware, software and licences and the provision of ancillary services

Singapore

Ordinary $300,000

-

-

1

Sale of data communication systems

Singapore

Ordinary $200,000

3,802

3,802

1

PlaNET Solutions (International) Ltd (4)

Computer systems consultants

Malaysia

Ordinary US$10,000

11

11

PlaNET Solutions (M) Sdn Bhd (2) [Shares held by PlaNET Technology Solutions Pte Ltd]

Computer systems consultants

Malaysia

Ordinary RM2

-

-

PlaNET Technology Solutions Pte Ltd (1)

Computer systems consultants

Singapore

Ordinary $800,000

12,897

22,101

EMS Wiring Systems Pte Ltd (7) [Shares held by Datacraft (Singapore) Pte Ltd] iSquare Asia Limited (2) JQ Network Pte Ltd (1) Multisoft IT Solutions Pte Ltd (1) [Shares held by Datacraft (Singapore) Pte Ltd] Netcorp Systems (S) Pte Ltd (1)

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Training Partners Co., Ltd (2) [Shares jointly held by Datacraft Asia Ltd and Datacraft Holdings (Thailand) Ltd]

Provision of training, consultancy, system development and project management in computers, computer software and communications

Thailand

Ordinary Baht300,000

-

-

1

Provision of training

Singapore

Ordinary $50,000

56

50

1

Inactive

Hong Kong (5)

Ordinary HK$10,000

-

-

1

Training Partners Pte Ltd (1) UCS Communications Limited (2) [Shares held by Datacraft (China) Limited]

248,735 268,889

12

(1)

Audited by Deloitte & Touche, Singapore

(2)

Audited by overseas practices of Deloitte Touche Tohmatsu.

(3)

Audited by Audit Point Co., Ltd in Thailand in 2003 and 2002.

(4)

Not required to be audited in the country of incorporation.

(5)

These subsidiaries carry on business in the People’s Republic of China.

(6)

Datacraft Holdings (Thailand) Ltd is treated as a subsidiary as the Company controls the composition of the board of directors and its financing and operati

(7)

These subsidiaries were disposed during the current financial year.

(8)

This subsidiary has an issued and paid-up capital of $2.

(9)

The company transferred 25% of its interest in P.T. Datacraft Indonesia for a consideration of $17,439,000 (US$10,062,500) to Communication Pow Pte Ltd, its wholly-owned subsidiary, effective from October 1, 2002.

PLANT AND EQUIPMENT Motor vehicles $’000

Maintenance, workshop and demonstration equipment $’000

Furniture, fittings and equipment $’000

The Group Cost: At beginning of financial year Exchange rate adjustment Additions Disposals Adjustment on disposal of subsidiaries Reclassifications At end of financial year

1,867 (17) 90 (672) (246) 1,022

86,222 (32) 7,584 (6,414) (448) 3,430 90,342

27,005 346 1,851 (2,982) (68) (3,430) 22,722

Accumulated depreciation: At beginning of financial year Exchange rate adjustment Charge for the financial year Disposals Adjustment on disposal of subsidiaries Reclassifications At end of financial year

1,268 (15) 103 (558) (60) 738

58,749 (406) 12,395 (5,104) (322) 2,155 67,467

16,378 113 3,672 (1,993) (37) (2,155) 15,978

66 Brought to you by Global Reports

The Company Cost: At beginning of financial year Exchange rate adjustment Additions At end of financial year

230 (6) 224

473 (12) 461

19,598 (506) 1,568 20,660

Accumulated depreciation: At beginning of financial year Exchange rate adjustment Charge for the financial year At end of financial year

16 (1) 24 39

259 (6) 72 325

12,481 (323) 3,112 15,270

Depreciation for last financial year

16

100

4,371

Net book value at beginning of financial year

214

214

7,117

Net book value at end of financial year

185

136

5,390

Certain items of the Group with a total net book value of $51,400 (2002 : $208,000) are under hire purchase and finance lease agreements.

13

DEFERRED EXPENDITURE

The Group 2003 $’000 Deferred expenditure on the use of office infrastructure, customer database and support network [see Note 13(a) below] Balance at beginning of financial year Exchange rate adjustment Less: Amortisation Balance at end of financial year Deferred expenditure on acquisition of an internet business to business platform [see Note 13(b) below] Balance at beginning of financial year Exchange rate adjustment Less: Amortisation Written off during the financial year Balance at end of financial year Deferred expenditure on organisation expenses arising from acquisition of subsidiaries Balance at beginning of financial year Less: Amortisation Balance at end of financial year Total

428 52 (147) 333

2,002 (30) (263) (1,709) -

333

a)

This represents payment made to a former minority shareholder for the use of their office infrastructure, database and support network to be amortised over the period of the agreement of 10 years.

b)

This represents payment made to a third party for the acquisition of an internet business to business Amortisation commenced from July 1, 2001 over a period of 5 years. During the current financial year, the r balance was written off due to substantial winding down of the business of the subsidiary.

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Net book value: At end of financial year At beginning of financial year

15

NEGATIVE GOODWILL Gross amount: At beginning of financial year Adjustment during the financial year At end of financial year Transferred to profit and loss: At beginning of financial year Transferred to profit and loss (Note 27) At end of financial year Negative goodwill released to profit and loss during the last financial year Net book value: At end of financial year At beginning of financial year

The negative goodwill arose on the Group’s acquisition of an additional 13.2% interest in Datacraft Japan Inc. in the financial year.

16

DEFERRED INCOME TAX The Group

The Comp

2003 $’000

2002 $’000

2003 $’000

Deferred tax assets

7,150

6,725

-

Deferred tax liabilities

2,851

2,322

2,115

The movement for the financial year in deferred tax assets is as follows: The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 At beginning of financial year (Charge) Transfer from profit and loss statement Exchange rate adjustment At end of financial year

68 Brought to you by Global Reports

6,725 (352) 777 7,150

6,801 (76) 6,725

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 -

movements thereon during the financial year: Deferred tax assets Tax Accelerated losses tax depreciation $’000 $’000 The Group At beginning of financial year (Charge) Credit to profit and loss statement Exchange rate adjustment At end of financial year

5,942 (2,216) 667 4,393

69 147 9 225

Provisions $’000

Unrealised foreign exchange differences $’000

Other temporary differences $’000

424 851 69 1,344

166 417 (28) 555

124 449 60 633

Deferred tax liabilities Accelerated tax depreciation $’000

Other temporary differences $’000

The Group At beginning of financial year (Credit) Charge to profit and loss statement Exchange rate adjustment Effect of change in tax rate At end of financial year

1,916 (716) (47) 614 1,767

406 750 (12) (60) 1,084

The Company At beginning of financial year (Credit) Charge to profit and loss statement Exchange rate adjustment Effect of change in tax rate At end of financial year

880 (304) (26) 614 1,164

512 518 (19) (60) 951

No deferred tax asset has been recognised in respect of tax losses totalling to $109,812,000 (2002 : $85,686,000) for su in China, Malaysia and Singapore due to the unpredictability of future profit streams. The Group and Company ha carryforwards available for offsetting against future taxable income as follows: The Group

Amount at beginning of year Amount in current year Amount utilised in current year Exchange rate adjustment Amount at end of year Deferred tax benefit on above unrecorded

17

The Comp

2003 $’000

2002 $’000

2003 $’000

85,686 27,029 (400) (2,503) 109,812

85,686 85,686

2,000 2,000

24,159

18,851

440

BANK LOANS The loans are unsecured and bear interests of 3.125% (2002 : 1.38% to 2.00%) per annum.

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19

DEFERRED PURCHASE CONSIDERATION The Group

Deferred purchase consideration in respect of the acquisition of equity interests in subsidiaries [see Note 19(a) below] Deferred purchase consideration in respect of the acquisition of businesses [see Note 19(b) below] Less: Payments due within 12 months -

20

The Comp

2003 $’000

2002 $’000

2003 $’000

3,749

11,041

3,749

3,749 (3,749) -

1,498 12,539 (10,923) 1,616

3,749 (3,749) -

a)

These represent the balances owing to the vendors of the respective subsidiaries under sale and purchase ag for their acquisitions. The deferred payments are to be paid over a period ranging from 1 to 3 years and a to variations based on the future performance of the respective subsidiaries.

b)

These represent the balances owing to the vendors under the respective purchases of business agreemen acquisitions of businesses. The deferred payments are to be paid over a period of up to 3 years and are variations based on the future performance of the respective businesses. The subsidiary has been disposed d financial year.

PROVISIONS The Group

Restructuring (a) Employees’ benefits (b)

a)

The Comp

2003 $’000

2002 $’000

2003 $’000

158 1,515 1,673

2,208 641 2,849

33 66 99

Movements in restructuring provision: The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000

Balance at beginning of financial year Exchange rate realignment Charge to profit and loss statement Utilised Balance at end of financial year

2,208 (5) 6,035 (8,080) 158

7,917 (5,709) 2,208

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 304 (4) 934 (1,201) 33

The above restructuring provision of the Group and the Company is expected to be utilised within the next financial

70 Brought to you by Global Reports

21

FINANCE LEASES The Group Minimum lease payment 2003 2002 $’000 $’000

Present val minimum lease p 2003 $’000

Amounts payable under finance leases: Within one year In the second to fifth year inclusive After five years Less: Future finance charges Present value of lease obligations

17 47 64

42 117 10 169

10 40 50

(14) 50

(30) 139

N/A 50

Less: Amount due for settlement within twelve months Amount due for settlement after twelve months

(10) 40

The rate of interest for finance leases is about 14% (2002 : 6.2%) per annum.

22

ISSUED CAPITAL OF DATACRAFT ASIA LTD

The Group and C 2003 $’000 Authorised: 600,000,000 ordinary shares of $0.10 each

60,000

Issued and fully paid: 464,706,683 ordinary shares of $0.10 each

48,375

Movements in issued and fully paid capital: As at beginning of the financial year, as restated (Note 35) Issue of shares Translation differences arising during the year Balance at end of financial year

23

49,658 (1,283) 48,375

REVENUE The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Hardware product sales Software product sales and services Management and technical fee income Dividend income (gross)

354,558 221,697 576,255

571,031 347,386 918,417

#

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 36,689 2,435 39,124

Revenue of the Group which excludes sales between group companies, represents sales of data communication systems a value, pro-rated maintenance income, training and installation fees received, net of goods and services tax. #

Restated for 2002 (refer to Note 35 of the financial statements).

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25

FINANCE COST The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Interest expense paid on: Bank loans Overdrafts Others

26

334 334

928 135 614 1,677

-

EXCEPTIONAL ITEMS The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Net loss on disposal of subsidiaries Restructuring costs (Note 20) Write off of plant and equipment Write off of inventories Impairment in value of assets of subsidiaries due to substantial winding down of business Specific allowance for doubtful trade receivables Impairment in value of subsidiaries

27

#

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000

#

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000

1,307 6,035 1,176 -

7,917 1,586 4,390

934 -

12,102 20,620

4,155 46,620 64,668

9,992 42,367 53,293

LOSS BEFORE INCOME TAX In addition to the charges and credits disclosed elsewhere, this item includes the following charges (credits): The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Allowance for doubtful trade receivables: Outside parties Subsidiaries Allowance for inventories Amortisation of deferred expenditure Amortisation of goodwill (Note 14) Audit fees for auditors of the Company: Current financial year Underprovision in prior financial year Audit fees for other auditors: Current financial year Underprovision in prior financial year Bad trade receivables written off Depreciation

#

Restated for 2002 (refer to Note 35 of the financial statements).

72 Brought to you by Global Reports

#

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000

11,084 3,308 410 6,640

5,840 3,861 875 9,072

1,460 -

461 88

450 144

330 64

556 79 16,170

590 981 24,490

3,208

Write back of allowance for doubtful non-trade receivables

28

-

(19)

-

INCOME TAX The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Current - Singapore - Foreign Deferred Underprovision in prior financial years

2,584 2,264 940 688 6,476

#

5,813 12,563 (6,339) 335 12,372

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 1,581 768 794 3,143

The income tax expense varied from the amount of income tax expense determined by applying the Singapore incom of 22% to loss before income tax as a result of the following differences: The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Income tax benefit at statutory rate (4,717) Non-allowable items 2,640 Underprovision in prior financial years 688 Tax exempt income (567) Tax on foreign sourced dividend income 682 Income subject to concessionary tax rate Tax benefits not recognised 5,858 Tax rate differentials between Singapore and foreign countries 2,055 Other items (163) 6,476

(8,645) 2,710 335 (1,723) 18,851 844 12,372

#

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 (10,464) 12,193 794 (536) 682 440 34 3,143

The Company was granted the Operational Headquarters (“OHQ”) status on July 1, 1994 for a period of 6 years. The C OHQ status expired on June 30, 2000. The Company had agreed the terms and conditions of renewal of OHQ status in with EDB. The application has been submitted to the Ministry of Trade and Industry pending approval.

Subject to the satisfaction of the conditions for group relief, $1,972,000 (2002: $1,055,840) of tax losses arising in the curren transferred to some subsidiaries under the group relief system. The benefit from group relief amounted to $433,840 (2002:

29

LOSS PER ORDINARY SHARE

Basic loss per ordinary share of 6.08 cents (2002 : restated basic loss per ordinary share of 11.41 cents) each is calculated on th loss after income tax and minority interests of $28,248,000 (2002 : restated loss after income tax and minority interests of $5 divided by the weighted average of 464,706,683 (2002 : 463,142,512) ordinary shares in issue during the financial year.

The options are anti-dilutive as they have the effects of decreasing the loss per share. Therefore, basic and diluted loss are the same.

#

Restated for 2002 (refer to Note 35 of the financial statements).

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The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000 Staff costs Costs of defined contribution plans included in staff costs

32

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000

100,226

136,260

12,299

3,538

5,948

793

REMUNERATION OF THE DIRECTORS a)

Directors’ remuneration by category:

The Group 12 months ended 15 mon September 30, 2003 Septemb $’000 Executive directors Non-executive directors

b)

1,863 189 2,052

Number of directors in remuneration bands:

The Group 12 months ended 15 mon September 30, 2003 Septemb $500,000 and above $250,000 to $499,999 Below $250,000

33

3 6 9

COMMITMENTS a)

Capital expenditure commitments: The Group

Estimated amounts committed for future capital expenditure but not provided for in the financial statements

b)

The Comp

2003 $’000

2002 $’000

2003 $’000

348

120

-

Operating lease commitments: The Group 12 months ended 15 months ended September 30, 2003 September 30, 2002 $’000 $’000

Minimum lease payments paid under operating lease

74 Brought to you by Global Reports

10,339

17,164

The Company 12 months ended 15 mon September 30, 2003 Septemb $’000 827

The Group 2002 $’000

2003 $’000

3,265

2,177

142

45

5

7

2003 $’000

2002 $’000

2003 $’000

Guarantees given by the Company to banks in connection with bank facilities provided to subsidiaries

-

-

63,793

Guarantee given by the Company to a leasing company in connection with leasing facilities provided to a subsidiary

-

-

5,133

Performance bond given by the Company on behalf of a subsidiary

-

100

1,402

12,646

598

-

-

-

3,295

2,025

-

-

Equivalent in Singapore Dollar Fair value

34

The Comp

2003 $’000

CONTINGENT ITEMS (UNSECURED) The Group

Performance guarantees Letters of credit obtained on behalf of subsidiaries Discounting with recourse

The Comp

As at September 30, 2003, one of the subsidiaries has been named as a defendant in a High Court action in respect of a breach of contractual undertakings for an amount of $715,480 (US$412,618).The subsidiary has filed a counterclaim for a of $2,737,970 (US$1,578,991). As the outcome of the case is not certain at the balance sheet date, no provision has been re in the financial statements. The maximum estimated amount the Company and Group could become liable is as shown above.

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year’s presentation. The goodwill of $9,783,000 previously included in determining the impairment lo substantial winding down of business of Datacraft Advanced Network Services Sdn Bhd (formerly know Consulting Sdn Bhd) has been excluded from determination of the loss on discontinuance of business of the s The respective goodwill referred to above have been included in accumulated profits in shareholders’ fun (ii)

the accompanying Singapore dollar financial statements have been translated for convenience in accordanc FRS 30 as outlined in Note 2.

As a result of the changes in accounting policies above, the financial statements have been presented as if the new accountin have always been in use by restating comparative information for adjustments relating to periods prior to the current financ required by FRS 8 on Net Profit or Loss for the Period, Fundamental Errors and Changes in Accounting Policies. The financial effects of the changes in accounting policies referred to above are described below: As previously reported $’000

The Group Prior year adjustments $’000

Loss before income tax Income tax Loss after income tax Minority interests

(49,081) (12,372) (61,453) (1,192)

9,783 9,783 -

Loss attributable to the shareholders of the Company

(62,645)

9,783

A

Profit and loss statement

Issued capital $’000

Share premium $’000

Statutory reserve $’000

Exchange difference reserve $’000

Goodwill on consolidation $’000

46,084

415,783

373

1,824

(306,049)

4,246

24,751

11

(30,163)

(15,804)

Balance Sheet The Group Balance at July 1, 2001, as previously reported Prior year adjustments: Effects of INT FRS 30 Balance at July 1, 2001, as restated Movements during the financial period (1) Prior year adjustments: Effects of FRS 22 Effects of INT FRS 30

50,330 387

440,534 9,476

384 131

(28,339) 1,042

(321,853) 24,556

(1,059)

(9,391)

(11)

7,426

5,222

Balance at September 30, 2002, as restated

49,658

440,619

504

(19,871)

(292,075)

The Company Balance at July 1, 2001, as previously reported Prior year adjustments: Effects of INT FRS 30

46,084

415,783

-

21,875

-

4,246

24,751

-

(32,335)

-

Balance at July 1, 2001, as restated Movements during the financial period (1) Prior year adjustments: Effects of INT FRS 30

50,330 387

440,534 9,476

-

(10,460) (7,370)

-

(1,059)

(9,391)

-

10,695

-

Balance at September 30, 2002, as restated

49,658

440,619

-

(7,135)

-

(1)

Please refer to statements of changes in equity for details of the movements in reserves during the financial period.

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36

Capital expenditure (tangible and intangible assets)

Segment liabilities Deferred purchase consideration Finance leases Income tax payable Deferred income tax

OTHER INFORMATION Segment assets Deferred tax assets

RESULT Segment result Interest income (Loss) Profit from operating activities Finance costs Exceptional items Loss before income tax Income tax Loss after income tax Minority interests Loss attributable to the shareholders of the Company

3,365

44,830

133,906

(379)

151,875 20,933 172,808

12 months ended Sept 30, 2003 $’000

54,886

49,343

220,430

23,159

318,771 31,140 349,911

ASEAN 15 months ended Sept 30, 2002 $’000

2,370

48,381

125,309

(10,513)

152,062 75 152,137

3,585

59,115

133,951

(1,293)

238,138 3,861 241,999

Greater China 12 months 15 months ended ended Sept 30, Sept 30, 2003 2002 $’000 $’000

By geographical areas based on location of assets:

REVENUE External sales Inter-segment sales Total revenue

(a)

2,403

36,174

156,625

(1,737)

169,987 169,987

4,539

41,931

141,350

(7,027)

256,354 256,354

East Asia 12 months 15 months ended ended Sept 30, Sept 30, 2003 2002 $’000 $’000

1,113

10,375

56,235

10,613

102,331 102,331

1,344

8,850

29,438

9,544

105,154 5,134 110,288

India and New Zealand 12 months 15 months ended ended Sept 30, Sept 30, 2003 2002 $’000 $’000

(21,00 (21,00

12 mont ende Sept 3 20 $’00

For management purposes, the Group operates primarily in the following geographical areas - ASEAN, Greater China, East Asia, India and New Zealand.

GEOGRAPHICAL AND BUSINESS SEGMENTS INFORMATION

in which the assets are located. It would not be materially different if based on the country in which the cu located. Inter-segment sales were carried out in the normal course of business on terms agreed between th

37

ii)

Composition of each geographical segment are as follows: ASEAN - Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam Greater China - The People’s Republic of China, Hong Kong, Taiwan East Asia - Japan, Korea

iii)

No split of assets and capital expenditure by business segments has been presented, as the directors do no that this information would be meaningful.

SUBSEQUENT EVENTS The Group has entered into an agreement with minority shareholder to increase the Group’s shareholding in Beijing Development Network Ltd from 75% to 100% for a consideration of US$210,000.

38

COMPARATIVE FIGURES

The financial statements for 2002 cover the fifteen months from July 1, 2001 to September 30, 2002. The financial state 2003 cover the twelve months from October 1, 2002 to September 30, 2003.

Certain reclassifications have been made to the prior period’s financial statements to enhance comparability with curr financial statements. As a result, certain line items have been reclassified in the balance sheet and related notes to the statements. Comparative figures have been adjusted to conform with current year’s presentation.

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William Bruce Grahame Padfield

Philip Chu Yan-Jy

November 21, 2003

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Size of holdings 1 to 999 1,000 to 10,000 10,001 to 1,000,000 1,000,001 and above Total

Number of shareholders

Percentage

Number of shares

281 11,879 1,746 17 13,923

2.02 85.32 12.54 0.12 100.00

10,617 42,489,252 62,987,341 360,118,473 465,605,683

P

Twenty largest registered shareholders as at January 14, 2004 Shareholder’s name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Dimension Data International Limited Raffles Nominees Pte Ltd Citibank Nominees Singapore Pte Ltd HSBC (Singapore) Nominees Pte Ltd DBS Nominees Pte Ltd Phillip Securities Pte Ltd UOB Kay Hian Pte Ltd OCBC Securities Private Ltd Morgan Stanley Asia (Singapore) Securities Pte Ltd United Overseas Bank Nominees Pte Ltd Kim Eng Securities Pte Ltd DBS Vickers Securities (Singapore) Pte Ltd HL Bank Nominees (S) Pte Ltd DB Nominees (Singapore) Pte Ltd Oversea Chinese Bank Nominees Pte Ltd Singapore Nominees Pte Ltd G K Goh Stockbrokers Pte Ltd Lim & Tan Securities Pte Ltd Hong Leong Finance Nominees Pte Ltd Ow Cheo Guan Total

Number of shares Percentage o 240,633,669 40,514,304 18,183,584 16,616,578 10,657,944 4,638,648 4,411,457 3,890,444 3,526,500 3,375,441 3,179,710 2,863,568 2,276,058 1,868,254 1,267,403 1,135,021 1,079,890 855,004 818,002 770,000 362,561,479

Substantial shareholders as at January 14, 2004 (as recorded in the register of substantial shareholders) Shareholder’s name Dimension Data International Limited Dimension Data Holdings plc Spectrum Holdings Inc FMR Corp. and Fidelity International Limited, and their respective direct and indirect subsidiaries

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Direct interest

Deem

240,633,669 -

2 2

-

William Bruce Grahame Padfield Philip Chu Yan-Jy Ronald John Cattell Frank Yung-Cheng Yung Seet Ai Mee

880,000 750,000 1,500,000 490,000 350,000

Based on the information available to the Company, approximately 41% of the Company’s equity securities in the hands of the public. This is in compliance with Rule 723 of the Listing Manual of the SGX-ST which r least 10% of a listed issuer’s equity securities to be held by the public.

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1.

To receive and adopt the Directors’ Report and the Audited Accounts for the financial year ended September 30, 2003 with the Auditors’ Report thereon. (Res

2.

To re-elect Mr. Patrick Keith Quarmby, a Director retiring under the provisions of Article 104 of the Articles of Association being eligible, offers himself for re-election.

Note: Mr. Patrick Keith Quarmby, a non-independent director, when re-elected, will remain as a member of the Audit Co (Res 3.

To re-elect Mr. Ronald John Cattell, a Director retiring under the provisions of Article 104 of the Articles of Association being eligible, offers himself for re-election. (Res

4.

To re-elect Mr. Lal Chandra Singh, a Director retiring under the provisions of Article 108 of the Articles of Association being eligible, offers himself for re-election. (Res

5.

To re-appoint Mr. Frank Yung-Cheng Yung, a Director retiring under Section 153(6) of the Companies Act, Chapter 50 being eligible, offers himself for re-appointment.

Note: Mr. Frank Yung-Cheng Yung, an independent director, when re-appointed, will remain as Chairman of the Audit Co (Res 6.

To approve the payment of additional Directors’ Fees of S$45,000 for the financial year from October 1, 2002 to September (Res

7.

To approve the payment of Directors’ Fees of S$229,000 for the financial year from October 1, 2003 to September 30, (Res

8.

To re-appoint Messrs Deloitte & Touche as auditors and to authorise Directors to fix their remuneration.

(Res 9.

To transact any other business that may be transacted at an Annual General Meeting.

AS SPECIAL BUSINESS 10. To consider and, if thought fit, to pass with or without any amendments the following resolutions as ordinary resolut a)

That pursuant to Section 161 of the Companies Act, Chapter 50 and the rules of the Listing Manual of the S Exchange Securities Trading Limited (“SGX-ST”) authority be and is hereby given to the Directors to: I)

i)

issue shares in the capital of the Company (“shares”) (whether by way of rights, bon otherwise); and/or

ii)

make or grant offers, agreements or options (collectively, “Instruments”) that might require shares to be issued, including but not limited to the creation and issue of debentures or other instruments convertible or exchangeable into shares,

at any time and upon such terms and conditions and for such purposes and to such persons as the may in their absolute discretion deem fit; and II)

(notwithstanding the authority conferred by this Resolution may have ceased to be in force) iss in pursuance of any Instrument made or granted by the Directors while this Resolution was in provided that :

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i)

ii)

the percentage of issued share capital shall be calculated based on the issued share the Company as at the date of the passing of this Resolution after adjusting for: (aa)

new shares arising from the conversion or exercise of any convertible secu share options that have been issued pursuant to any previous shareholde and which are outstanding as at the date of the passing of this Resolutio

(bb)

any subsequent consolidation or subdivision of shares; and

in relation to an Instrument, the number of shares shall be taken to be that number have been issued had the rights therein been fully exercised or effected on the da making or granting of the Instrument;

3)

in exercising the authority conferred by this Resolution, the Company shall comply with the pro the Listing Manual of the SGX-ST for the time being in force (unless such compliance has been w the SGX-ST) and the Articles of Association for the time being of the Company; and

4)

(unless revoked or varied by the Company in general meeting) the authority conferred by this R shall continue in force until the conclusion of the next Annual General Meeting of the Company o by which the next Annual General Meeting of the Company is required by law to be held, whiche earlier. (Res

b)

That approval be and is hereby given to the Directors to offer and grant options from time to time in accord the provisions of the Datacraft Asia Share Option Scheme 2003 (“Scheme 2003”), and, pursuant to Section 1 Companies Act, Cap. 50, to allot and issue from time to time such number of shares in the capital of the (“Scheme Shares”) as may be required to be issued pursuant to the exercise of options granted under the Asia Share Option Scheme and Scheme 2003 and to do all such acts and things as may be necessary or exp carry the same into effect, provided always that the aggregate number of Scheme Shares shall not exceed 15 of the issued share capital of the Company from time to time. (Reso

c)

That pursuant to Section 161 of the Companies Act, Cap. 50, authority be and is hereby given to the Directo and issue from time to time such number of shares in the Company as may be required to be allotted a pursuant to the Datacraft Scrip Dividend Scheme. (Reso

By Order of the Board of Directors

Evelyn Wee Kim Lin Company Secretary Singapore, February 10, 2004 Note:

A Member of the Company entitled to attend and vote at the above meeting may appoint a proxy (or in th a corporation, to appoint its authorised representative or proxy) to attend and vote on his behalf. Such proxy be a member of the Company. The instrument appointing a proxy must be deposited at the registered off Company at 6 Shenton Way #24-11 DBS Building Tower Two, Singapore 068809 not less than 48 hours before for holding the Meeting.

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a)

new shares arising from the conversion or exercise of convertible securities and share options that have be pursuant to any previous shareholder approval and which are outstanding as at the date of the passing of this R and

b)

any subsequent consolidation or subdivision of shares.

This calculation is in accordance with Rule 806(3) of the Listing Manual of the Singapore Exchange Securities Trading Limited. The will continue in force until the next Annual General Meeting of the Company or the date by which the next Annual General Meet Company is required by law to be held, whichever is the earlier, unless previously revoked or varied at a general meeting.

Ordinary Resolution 10 Resolution 10, if passed, will empower the Directors to offer and grant options under the Datacraft Asia Share Option Scheme 2003 (“Sche which was approved at the Extraordinary General Meeting of the Company on February 27, 2003 (as from time to time amended, m supplemented), and to allot and issue shares in the capital of the Company, pursuant to the exercise of options under the Datacraft A Option Scheme and Scheme 2003 provided that the aggregate number of shares to be issued does not exceed 15 per cent. of the iss capital of the Company for the time being.The Datacraft Asia Share Option Scheme (“Previous Scheme”) was adopted in 1996. The Previou was terminated and replaced by Scheme 2003. The termination of the Previous Scheme does not affect the rights of outstanding option under the Previous Scheme. Such options continue to be exercisable in accordance with the rules of the Previous Scheme. However termination of the Previous Scheme on February 27, 2003, no further options were granted under the Previous Scheme.

Ordinary Resolution 11 Resolution 11, if passed, will empower the Directors to allot and issues shares in the Company pursuant to the Datacraft Scrip Scheme (as from time to time amended, modified, or supplemented) which was implemented following shareholders’ appro Extraordinary General Meeting held on October 23, 1998.

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to relate to all Shares held by you.

Proportion of Shareholdings and/or (delete as appropriate)

2.

A member of the Company entitled to attend a a Meeting of the Company is entitled to appo two proxies to attend and vote instead of him need not be a member of the Company.

3.

Where a member appoints two proxies, the app shall be invalid unless he specifies the propo shareholding (expressed as a percentage of th be represented by each proxy.

4.

This instrument appointing a proxy or proxie deposited at the registered office of the Compa than 48 hours before the time appointed for General Meeting.

5.

The instrument appointing a proxy or proxie under the hand of the appointer or of his att authorised in writing. Where the instrument a proxy or proxies is executed by a corporation, executed either under its seal or under the officer or attorney duly authorised.

6.

A corporation which is a member may au resolution of its directors or other governing person as it thinks fit to act as its representa Annual General Meeting, in accordance with S of the Companies Act, Chapter 50 of Singapor

7.

The Company shall be entitled to reject the appointing a proxy or proxies if it is incomplete, completed or illegible or where the true intent appointer are not ascertainable from the inst the appointer specified in this instrument ap proxy or proxies.

8.

In the case of members whose Shares are ente their names in the Depository Register, the Co reject any instrument appointing a proxy or pro if such members are not shown to have Shar against their names in the Depository Regist hours before the time appointed for holding General Meeting as certified by The Central (Pte) Limited of the Company.

Name Address NRIC/ Passport Number Proportion of Shareholdings as my/our* proxy/proxies* to vote on my /our* behalf, at the Tenth Annual General Meeting of the Company, to be held at The Regent Singapore, 1 Cuscaden Road, Singapore 249715 on Thursday February 26, 2004 at 10.00 a.m. and at any adjournment thereof. I/We* direct my/our* proxy/proxies* to vote for or against the Resolutions to be proposed at the Meeting as indicated hereunder. If no specific direction as to voting is given, the proxy/proxies* will vote or abstain from voting at his/their* discretion, as he/they* will on any other matter arising at the Meeting. CUT ALONG DOTTED LINE

No. Resolutions

For

1. To receive the Directors’ Report and the Audited Accounts for the financial year ended 30 September 2003, together with the Auditors’ Report thereon.

Against

2. To re-elect Mr. Patrick Keith Quarmby (under Article 104). 3. To re-elect Mr. Ronald John Cattell (under Article 104). 4. To re-elect Mr. Lal Chandra Singh (under Article 108). 5. To re-appoint Mr. Frank Yung-Cheng Yung (under Section 153(6) of the Companies Act, Cap. 50). 6. To approve additional Directors’ Fees for the financial year from October 1, 2002 to September 30, 2003. 7. To approve Directors’ Fees for the financial year from October 1, 2003 to September 30, 2004. 8. To re-appoint Messrs Deloitte & Touche as auditors and to authorise Directors to fix their remuneration. 9. To authorise Directors to issue shares and/or Instruments pursuant to Section 161 of the Companies Act, Cap. 50. 10. To authorise Directors to offer and grant options and to issue shares pursuant to the grant of the options. 11. To authorise Directors to issue shares pursuant to the Scrip Dividend Scheme.

Dated this

day of

Signature(s) of member(s)/Common Seal

TOTAL NUMBER OF SHARES * Delete accordingly

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2004.

FOLD THIS NEXT

The Company Secretary Datacraft Asia Ltd 6 Shenton Way #24-11 DBS Building Tower Two Singapre 068809

FOLD THIS FIRST

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