BMW Ultimate Service™
The Ultimate Driving Machine®
BMW Ultimate Service: A unique program offering total peace of mind. TM
A premium ownership experience: Another great idea from a company committed to ideas.
At many luxury car companies, owners are expected to pay exorbitant maintenance costs as part of their ownership experience. Or abide by a mileage limit on their roadside assistance plan. This usually makes them think long and hard before driving long and hard. Not at BMW. We think it’s more important that our customers feel free to experience the thrilling performance – quick acceleration, fade-free braking, and agile handling – that made them choose a BMW in the first place. And by offering no-cost maintenance, BMWs stay in better condition, helping to maintain their industry-leading resale values. That’s why we’ve created BMW Ultimate Service.™ This suite of premium benefits – the no-cost BMW Maintenance Program, unlimited-mileage Roadside Assistance, and New Vehicle Limited Warranty – is included as standard in every 2007 model. Additionally, BMW vehicles equipped with the BMW Assist™ and Bluetooth® system (SA639) also receive BMW Assist Safety Plan services, as well as BMW’s unique TeleService for four years, unlimited mileage at no cost.1,2 BMW is the only luxury automotive company in the world with the insight to make this level of premium coverage available in all models, which is only natural – from “The Ultimate Driving Machine.®”
BMW Ultimate Service™ The BMW Maintenance Program • No-cost coverage for 4 years/50,000 miles from the original in-service date of the vehicle, whichever comes first • Covers all factory-recommended maintenance, including oil services, fluid flushes as required, scheduled service inspections, wiper blade inserts, belts, engine air filters, brake pads and rotors (when worn below BMW’s specifications) BMW Roadside Assistance
• 4 years/unlimited miles from the original in-service date of the vehicle • On-the-road assistance 24/ 7, including flat tires, gas, lock-out assistance, towing • Alternative transportation and trip-interruption benefits • Trip routing services
New Vehicle Limited Warranty
• 4 years/50,000 miles from the original in-service date of the vehicle, whichever comes first • Limited coverage for defects in materials or workmanship • Only Original BMW Parts used • Repairs at authorized BMW centers only
BMW Assist™ Safety Plan1
• 4 years/unlimited miles (2007 Model Year) from the original in-service date of the vehicle • Automatic Collision Notification • Emergency Request (SOS) • Enhanced Roadside Assistance • Remote Door Unlock2 • Customer Relations • Stolen Vehicle Recovery
TeleService 2
• 4 years/unlimited miles (2007 Model Year) from the original in-service date of the vehicle • BMW is the world’s only vehicle smart enough to monitor and transmit its operating condition and service needs to the BMW center. 1
BMW Assist Safety Plan standard in 5, 6 and 7 Series; optional and included in Premium Package in all other models.
2
TeleService and Remote Door Unlock are included with BMW Assist Safety Plan; not available in Z4 and X3 models.
BMW Ultimate Service: Four years of no-cost, worry-free coverage. TM
Available in Model Year 2007 vehicles, BMW Ultimate
BMW Roadside Assistance is one of the industry’s most
Service leads the industry in providing owners with incredible
comprehensive plans available. Not only is it no-charge for
value and peace of mind. This service includes the BMW
the first 4 years, but there is no mileage limit. So no matter
Maintenance Program, Roadside Assistance, the New
what the odometer reads, BMW drivers enjoy the assurance
Vehicle Limited Warranty and BMW Assist™ with TeleService.2
of on-the-road help 24 hours a day, 7 days a week, anywhere
The BMW Maintenance Program is one of the only no-cost maintenance programs in the industry. For 4 years or 50,000 miles from the original in-service date of the vehicle, whichever comes first, BMW owners pay nothing for all scheduled inspections, oil changes, brake pads, wiper blade inserts and other wear-and-tear items. In fact, all normal day-to-day maintenance costs are covered except gasoline, gasoline
in the United States, Canada and Puerto Rico. This includes everything from flat tire changes, emergency gasoline and lock-out assistance, to towing, alternative transportation and even trip-interruption benefits. This service also includes valuable trip routing advice. BMW New Vehicle Limited Warranty: 4 years / 50,000 miles, whichever comes first.
additives, windshield washer fluid and additives,
This includes limited coverage for defects in materials
tires, wheels, wheel alignment, and tire balancing. And
or workmanship. And only Original BMW Parts are used,
thanks to advanced BMW technology, many owners will only
assuring that every BMW will continue to perform like
need to bring their vehicles in for routine inspections about
“The Ultimate Driving Machine.®”
once a year, saving time, as well as money.
BMW Assist™ with TeleService: A valuable, unparalleled array of roadgoing services. BMW Assist and BMW’s revolutionary TeleService: two of the premium features that make BMW Ultimate Service™ the standard in customer support – and confidence. (See chart below for availability.) BMW Assist provides the driver with services that enhance on-the-road security and convenience, for added peace of mind. One of the newest features is Remote Door Unlock,2 starting with 2007 models produced September 2006 and later. BMW Assist also includes the convenience of Bluetooth® hands-free calling. And now, starting with Model Year 2007, BMWs equipped with the BMW Assist and Bluetooth system enjoy the benefits of the BMW Assist Safety Plan for four years – a value unmatched by any other carmaker. TeleService automatically notifies the BMW center when a vehicle needs service. This feature allows the Service Advisor to proactively set up a customer appointment and have the needed parts ready. This saves time for the customer and the BMW center; reduces the chance of a breakdown later – adding to the owner’s peace of mind; and helps ensure prompt and proper maintenance for maximized long-term value. 2
TeleService and Remote Door Unlock are not available in Z4 and X3 models.
Standard
Optional (ZPP/639)
BMW Assist Safety Plan
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6
7
3
Automatic Collision Notification
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Z4 X3 X5 •
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Emergency Request (SOS)
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Enhanced Roadside Assistance
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Remote Door Unlock
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Customer Relations
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Stolen Vehicle Recovery
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TeleService
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More about BMW
bmwusa.com 1-800-334-4BMW
The Ultimate Driving Machine®
BMW Ultimate Service™ Extensions BMW Assist™ Convenience Plan
$199 / year (Requires Safety Plan subscription) • Directions • Traffic information • Weather information • Concierge • Critical Calling
The Original Owner Protection Program
• Extended service contract providing mechanical breakdown coverage for 2 years/50,000 miles after the expiration of the BMW New Vehicle Limited Warranty • Includes Roadside Assistance for the duration of the coverage period • Currently only available to first reported (original) retail owner of the vehicle, and not available for purchase in Florida or Puerto Rico
Maintenance Program Upgrade1
• Provides coverage for up to 2 years/50,000 miles after the expiration of the standard 4 year/50,000-mile BMW Maintenance Program coverage (by either time or mileage) • Covers all factory-recommended maintenance • Fluid flushes (as required) • Oil services • Service inspections • Wiper blade inserts • Brake pads and rotors (when worn below BMW’s specifications) 1
Not available on all BMW models.
All BMWs come with the BMW Maintenance Program and Warranty standard for 4 years or 50,000 miles, whichever occurs first. Roadside Assistance comes standard for 4 years. BMW Assist comes standard for 4 years on every MY 2007 5 Series, 6 Series, and 7 Series vehicle, and is available as part of the Premium Package on every MY 2007 3 Series, Z4, X3, and X5. TeleService and Remote Door Unlock are available on all models with BMW Assist except for the Z4 and X3. The BMW Maintenance Program covers all factory-recommended maintenance on all new MY 2004 and later BMW vehicles, as determined by the Service Interval Indicator, for 4 years or 50,000 miles, whichever comes first. Exclusions from coverage: gasoline, gasoline additives, windshield washer fluid and additives, tires, wheels, wheel alignment and tire balancing. All work must be performed by an authorized BMW center. See the Service and Warranty Information booklet for more specific terms, conditions and limitations. Further information can be obtained from your local authorized BMW center. BMW Ultimate Service coverage applies only to U.S.-specification BMWs imported and distributed by BMW of North America and sold or leased through authorized BMW centers or its European Delivery program. Vehicles purchased or leased from BMW centers in any other country do not qualify for BMW Ultimate Service. In order to receive BMW Assist services, a, subscriber agreement must be completed and transferred to the BMW Assist Response Center. GPS and underlying wireless services must be available and functioning; vehicle ignition must be turned on (except for Remote Door Unlock and Stolen Vehicle Recovery), battery charged and connected and vehicle’s electrical system operational; services may be limited to certain geographic areas. Call toll-free (888) 333-6118, log on to bmwusa.com/bmwassist or visit your BMW center for additional program details. Services are subject to the terms and conditions of your subscriber agreement. ©2006 BMW of North America, LLC. Not to be reproduced wholly or in part without written permission from BMW NA. The BMW name and logo are registered trademarks. Printed in USA 4390-706-20
