BlackBerry Business Solutions for Financial Services. Ideal solutions for productivity and profitability

BlackBerry Business Solutions for Financial Services Ideal solutions for productivity and profitability. About BlackBerry Business Solutions. BlackB...
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BlackBerry Business Solutions for Financial Services Ideal solutions for productivity and profitability.

About BlackBerry Business Solutions. BlackBerry® Business Solutions are about much more than wireless email. They’re about understanding and offering ways to improve everything from customer service to cost control and service delivery – whatever your industry or business challenge may be. BlackBerry Business Solutions are about wireless access to your critical information and communications through a combination of applications, services, peripherals and BlackBerry product offerings. They’re about having everything you need, right where you need it.

In an ideal world, productivity would also mean profitability.

Welcome to BlackBerry Business Solutions for Financial Services.

It goes without saying that your financial service institution (FSI) continues to face a number of challenges. Not only do you need to find ways to differentiate your company, you also have to think about consolidation within the market, winning back jaded customers, attracting and keeping top talent and dealing with a dynamic regulatory environment. On top of everything, you have to ensure your organization has the tools it needs to succeed while maintaining the security and integrity of confidential information.

Whether you’re in banking, insurance or investments, BlackBerry Business Solutions for Financial Services can help your organization improve customer satisfaction and reduce costs by connecting you to your customers and your internal teams – so information can be securely shared as quickly as it changes. And when you consider how distributed your team has become, it’s more important than ever that they have access to the critical information and business applications they need at each and every customer meeting.

For your mobile professionals, the most important thing is staying on top and in touch in such a fast-paced, competitive environment. That means finding a way to keep your employees in constant communication with clients and colleagues as well as having easy access to market and corporate data – virtually anywhere, anytime. And in an ideal world, that would mean greater productivity and inevitably, greater profitability for your company.

Virtually anytime, anywhere access and connectivity can change the way your company does business – keeping your staff productive while giving your customers the service they expect. In today’s financial services industry, there’s really no other way to work. With BlackBerry Business Solutions, the bottom line is high productivity, unparalleled customer service and reduced costs no matter where your team is throughout the day.

Your customer relationships can be stronger and more profitable.

BlackBerry Business Solutions can help your company differentiate itself from the competition and build stronger, more loyal relationships with customers. With wireless access to industry information, account status, customer relationship management tools and market updates, your staff can easily personalize customer experiences and offer the instant feedback and up-to-the minute information customers expect. And when you give your team the point of service tools they need to enter data and transactions in the field, without duplication, operations are not only improved and more cost efficient, but information is also more easily managed. Ideally, when you’re as adaptable as possible, you also open the door to new service channels such as mobile banking and payment technologies.

“Our internal people are seeing a boost in productivity because they aren’t on the phone all day.” Tom Santaniello Application Manager Pioneer Investments Management Inc.

Staying connected means making quicker, better decisions. And being more productive. When your team has wireless access to the entire organization, they become more effective, efficient and productive, allowing them to make better decisions based on the latest information – even when they’re onsite with customers. And when they’re more productive and efficient, you’re more profitable.

“BlackBerry solutions make us more competitive in the marketplace because we know more about our clients than anyone else does.” Tom Halloran Managing Director Putnam Investments

Trading

Portfolio Management

Market Data

Stock Quotes

“Out in the field” doesn’t have to mean “out of contact”. Over the past decade, companies have made enormous investments in sales force automation (SFA) and customer relationship management (CRM) systems. But user adoption has been limited and challenging at best. When you extend SFA and CRM functionality to accessible, easy-to-use BlackBerry smartphones and put these high value systems into the hands of mobile employees where and when they need them, you’ll dramatically increase user adoption rates and eliminate the time spent re-entering data and recreating transactions back at the office. And when they take full advantage of these systems, your mobile financial service professionals will become more productive, with the ability to wirelessly: Look up customer information, as well as transaction history and portfolio status Create and print quotes and invoices on a Bluetooth® enabled printer

Access product catalogs complete with pricing and product specs Receive alerts for such things as sales leads, product discounts and customer issues

Sharing information is one thing. Keeping it secure is another. It’s no secret that security is a primary concern for all FSIs. If they want to maintain their brand and reputation, it’s imperative that corporate and customer data is never compromised. After all, differentiating and improving customer service and operations is meaningless if information is accessible to those who need it, but not secure. With BlackBerry Business Solutions, your organization can be assured that information will remain confidential, free of tampering and from a trustworthy source. Passwords and local data encryption, transport encryption and over-the-air controls mitigate the risk of confidential company and customer information falling into the wrong hands. And administrators also have the ability to lock and wipe missing or stolen smartphones. So information control is kept right where it should be – within the walls of your organization.

Business Continuity

In an ideal world, your solution would be built with your business in mind. The truth is, no business should be compromised by costly, ineffective or insecure technology. BlackBerry Business Solutions are built with your business in mind, with advanced encryption and security features. In fact, IT executives prefer BlackBerry Business Solutions that include the BlackBerry® Enterprise Solution because they offer simplified management and centralized control of the wireless environment while meeting strict requirements for a secure, flexible solution that ensures information integrity and confidentiality. Perhaps most importantly, they can easily mobilize your current systems, providing additional tools and methods for analyzing, improving and optimizing the way FSIs do business.

After all, in an ideal world the best solution for your business would be based on your business. Welcome to an ideal world.

To find out more about BlackBerry Business Solutions for Financial Services, go to www.blackberry.com/go/financialservices

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