BIOTECHNOLOGY TECHNICIAN PROGRAM Doon Campus School of Health & Life Sciences and Community Services Conestoga College

PROGRAM STANDARDS & PROCEDURES HANDBOOK 2014/2015

WELCOME To the School of Health & Life Sciences and Community Services

Your Bridge to Practice

What Can This Mean For You? The opportunity to begin, today, to become the professional you aspire to be! The opportunity to learn in real-life settings and with real-life scenarios, rehearsing for the day when you will be in these real-life situations! A unique inter-professional opportunity, given the number of different disciplines in the School. You will learn with, about and from your future colleagues. An opportunity to take advantage of the state of the art facilities, social and study spaces in our Cowan Health Sciences Center, as well as other unique learning resources such as the Motz Emergency Service Bays in the WREMS Station and the Child Development Centre on the Doon Campus Your goal of being viewed by employers as a “preferred graduate” is up to you; your professors, technologists, administrative staff and College services look forward to supporting you as you journey from Day 1 to your Graduation!

TOGETHER FOR LEARNING:

5 TOP EXPECTATIONS OF YOU 1. USE MY CONESTOGA TO CONNECT TO Your Conestoga Email: (e.g. John Smith, Student Number 1234567, [email protected]) • This is the official communication vehicle regarding your academic requirements. CHECK IT REGULARLY AND RESPOND AS REQUESTED. eConestoga: (Desire to Learn) • This is your resource for all course-based program information and course-based communication with your faculty. • MAKE eConestoga YOUR PARTNER IN LEARNING; THIS IS YOUR GUIDE TO ALL COURSE ACTIVITY. Student Portal: • Find your grade information, college tuition invoices, class schedules and absence reporting. Practicum Health Requirements: (Go to “Services” and find “Practicum Services Link”) • KEEP TRACK OF YOUR REQUIREMENTS; KNOW THAT THEY ARE COMPLETE TO ALLOW YOU TO GO ON YOUR PRACTICUM. College Student Guide and Academic Procedures: To familiarize yourself click here

2. KNOW YOUR ACADEMIC SCHEDULE AND PLAN WITH IT—WITH YOUR FAMILY TOO! Course Schedule:  Your schedule has been planned with many people and multiple considerations in mind.  Classes can be scheduled from 8am to 6pm (note, times for practicums follow work place schedules).  CHANGES MAY BE CONSIDERED BUT ONLY FOR EXTENUATING REASONS (Please discuss with your Program Coordinator). The Academic Year has critical dates: please plan around these dates to ensure you are here when you need to be--including the potential need to be present for the 2 weeks after the semester ends if you might need to complete supplemental work to allow you to continue to the next semester. Fall 2014

Dates

Winter 2015

Dates

Fall Orientation Week

August 25 - 29

Winter Orientation

January 5

Fall Semester Classes Start

September 2

Winter Semester Classes Start

January 6

Study Week

February 16-20

Last Week of Semester

December 8-12

Last Week of Semester

April 20-April 25

Intersession (no classes)

Dec. 15-Jan 2/15

Intersession (no classes)

April 27 – May 8

TOGETHER FOR LEARNING:

5 TOP EXPECTATIONS OF YOU 3. BE THE PROFESSIONAL YOU WISH TO BECOME, FROM DAY ONE! CIVILITY, RESPECT, AND PROFESSIONAL BEHAVIORS WILL BE KEY TO THE QUALITY OF YOUR LEARNING EXPERIENCE—AND A FUTURE EMPLOYER'S FIRST AND LASTING IMPRESSION! Professional Dress & Conduct: See section 3 of the Handbook for professionalism expectations for your program. The College’s Student Guide sets out Student Code of Conduct for our community at Conestoga. Pre-practicum Health Requirements Complete as required; without these, you will not be able to progress to your practicum and your program completion will be in jeopardy (per your information in the Student Portal) Social Media: Use responsibly –don’t blow your future on ill-advised communication with the e-tools that we use so freely (see section 3 of the Handbook)

4. ATTEND TO ENHANCE SUCCESS Please Review Attendance Expectations in See Section 4 of the Handbook: Attendance for class, labs and practicum underpins student learning and your experience as a future professional! Absence from Evaluations: Must be reported in the Student Portal before your absence to be eligible for a repeated evaluation. Request for Accommodation for Religious Holidays: Must be requested to your Program Coordinator in the first 3 weeks of each semester

5. TAKE RESPONSIBILITY FOR YOUR ACADEMIC STATUS Student Records if you have questions about your student record, academic status and or program withdrawals, go to the Registrar’s Office and speak to your Program Coordinator. Fee Payments: Payment is required to attend classes. Check your student portal for invoices; pay as directed. Credit Transfer: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. This may allow you to enter a program at an advanced level or provide for individual course credit transfer. Go to www.conestogac.on.ca/credit-transfer/ for more information. Student Forms: To access forms go to www.conestogac.on.ca/admissions/forms/index.jsp Academic Policies & Procedures: May be found at www.conestogac.on.ca/polices/academics.jsp Student Affairs Polices & Procedures: May be found at www.conestogac.on.ca/polices/students.jsp

TOGETHER FOR LEARNING:

5 TOP RESOURCES FOR YOU 1. YOUR TEACHING TEAM Contact Information: Is posted in eConestoga and in your Handbook (Section 2 in Handbook) Appointments: Making appointments (in person, by phone, email) helps to ensure your desired resource is available. Email Inquiries: will be answered within 2 business days. Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team (contact information in Section 2 of the Handbook)

2. COUNSELLING AND SERVICES FOR PERSONAL NEEDS College Counselling: Professionally-trained counsellors can help you achieve your educational goals—for such common support as stress management, anxiety, depression, transition issues, family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly if academic or personal problems stand in the way of your College success. Counselling is free, voluntary and confidential. To make an appointment, visit or call Doon--Room 1A101, 519-748-5220, Ext 3360, Monday to Friday, 8:30 to 4:30. Check their WEB SITE: www.conestogac.on.ca/counselling-services Good2Talk: Confidential 24 hour phone line for stresses big and small 1-866-925-5454 Conestoga Security: 519-748-5220, 3357 Student Financial Aid: http://www.conestogac.on.ca/financial-aid/ CSI Food Bank: http://conestogastudents.com/food-bank/ Health Services: Your Family Doctor on campus! Check out the services that they offer on their web site at www.conestogac.on.ca/health-services or call 519-748-5220. Ext 3679. Services available Monday to Friday, 8:30 to 4:30. Some same day appointments may be available by walk-in. A full-time Health nurse is on site.

3. ACCESSIBILITY SERVICES Students with Documented Disabilities are encouraged to book an appointment with Accessibility Services to access accommodations –EARLY in your program. Disability-related documentation will be required to book an appointment. Go to http://www.conestogac.on.ca/accessibility-services/ for more information. Adaptive Technology Aids and Special Facilities: Adaptive Aids are arranged through Accessibility Services; handicapped –accessible washrooms are located through- out the campus. Go to http://www.conestogac.on.ca/accessibilityservices/lab/adaptivetechnology.jsp for more information on Adaptive technology Aids.

TOGETHER FOR LEARNING:

5 TOP RESOURCES FOR YOU 4. STUDENT STUDY SPACES AND GENERAL SUPPORTS Cowan Health Sciences Centre (F-wing) Student Lounge Space –Enjoy seats on each of the 3 floors! Plugs for laptops and charging stations are located through these areas. Student Meeting Room Space—Book through the Customer Service Desk for general access to 1F18 and 1F20 and spaces designated for degree programs. General Access Computers and printers are located in two areas:  1st Floor –in the student lounge area with photocopier  2nd Floor—at the Customer Service Desk and kiosk area Open Access Lab –2nd Floor, 2F18. This is available on a come and go basis for health & pre-health programs practicing key skills. It is open from 7:30am to 5:00 pm every day. Book with Open Access Nurse Technologist. Lockers—available with your tuition; important to store your extra clothes and books, etc. so that you can be at your professional best in the lab. Go to http://www.conestogac.on.ca/current-students/lockers.jsp Information Technology-- New ITS HELP DESK—1st Floor Ewing (provides supports & general assistance with College-related needs such as Email, Network accounts, connectivity & wireless printing. Go to https://myconestoga.ca/web/it-service-desk for more information

5. SERVICES FOR STUDENTS Library Resource Centre: Located on 2nd Floor B Wing; Go to http://www.conestogac.on.ca/lrc/index.jsp for more information International Office: Check out Services for You: http://www.conestogac.on.ca/international/ Learning Commons: Your ONE-STOP resource for academic services and resources, such as Math, Writing Skills, Peer Tutors and resources for APA. Check out their web site: http://www.conestogac.on.ca/learning-commons/services/index.jsp or Access through MyConestoga. Student Life: Get involved and shape your experience. http://www.conestogac.on.ca/student-life/ Connect to MyConestoga for your Co-Curricular Record Student Financial Aid: Your ONE-STOP Resource to apply for student awards and bursaries—apply early to increase your chances! Go to http://www.conestogac.on.ca/financial-aid/ for more information Bookstore: Your location to buy books (check out their options including used books), clothing for your program, general supplies. Find it in A wing –Door 1 Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source of help to look for summer jobs or future careers and gain help preparing your resume. Check out their web site http://www.conestogac.on.ca/career-services/

Dear Biotechnology Technician Students, Welcome to the Biotechnology Technician Program! We recognize you have worked hard to achieve successful admittance to this program and we are glad that you are here. Biotechnology is an exciting and growing field with incredible importance to the scientific community. At Conestoga College you will gain valuable skills and knowledge that will prepare you to become successful contributors to this growing field by entering the workforce as well equipped technicians. Whether you aspire to work in the field of water treatment, pharmaceutical development, food science, agriculture, or another biotechnology or Life Sciences setting, you have come to the right place. We are excited to have you on board and look forward to working with you to achieve your goals. This handbook has been prepared to provide further information about academic standards, regulations, procedures and processes specific to the Biotechnology Technician Program. Please note that general information about the College can be found in the Conestoga College Student Guide, which applies to all students regardless of program. You will receive a copy of this upon Registration. Please take time to familiarize yourself with the contents of this handbook. This is the responsibility of each student. If there is anything within this handbook that you do not understand, please ask the faculty, Program Coordinator, or Program Chair for an explanation. Use this manual as your guide and continuous reference as you proceed through the program. The Biotechnology Technician faculty will refer to the handbook often, but the responsibility for knowing the program standards is ultimately yours. We are here to help you successfully complete this program. Should you experience difficulty, or need assistance in any area of your studies, please come and speak with us. We will do all we can to provide you with the necessary skills and support to do your best and achieve your goal of becoming a valued graduate of the Biotechnology technician program. All the very best to you in your studies, Sincerely, The Biotech Team (Biotechnology Technician Faculty, Coordinator, and Chair of Informatics and Life Sciences)

Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

Table of Contents 1

PROGRAM OVERVIEW ............................................................................................................................................... 1 Program Description .............................................................................................................................................................. 1 Program Philosophy ............................................................................................................................................................... 1 Program Outcomes ................................................................................................................................................................ 2 Employment Opportunities ................................................................................................................................................... 3 Further Post-Secondary Education Opportunities ................................................................................................................. 3 Wilfrid Laurier University .................................................................................................................................................. 3 University of Guelph ......................................................................................................................................................... 3 Program Summary Map ......................................................................................................................................................... 4 Key Performance Indicators ................................................................................................................................................... 5

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RELATIONSHIPS ....................................................................................................................................................... 10 Faculty Commitment to Success .......................................................................................................................................... 10 Contact Information and Availability ................................................................................................................................... 10 Contacting Program Staff ..................................................................................................................................................... 10 Student Email ....................................................................................................................................................................... 11 Faculty Availability ............................................................................................................................................................... 11 Student Concerns/Issues ..................................................................................................................................................... 11 Class Cancellation Due to Faculty Absence .......................................................................................................................... 11 Class Cancellations Due to Inclement Weather ................................................................................................................... 12 Being a Part of the Biotech Team ........................................................................................................................................ 12 Faculty Availability ............................................................................................................................................................... 13

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STANDARDS OF CONDUCT AND PROFESSIONAL PRACTICE ...................................................................................... 14 Standards of Conduct – Academic, Social and Professional ................................................................................................ 14 Student Expectations ...................................................................................................................................................... 14 Academic Integrity ............................................................................................................................................................... 14 Copyright – What Students Need to Know .......................................................................................................................... 16 Plagiarism and Cheating .................................................................................................................................................. 16 Professional Conduct and the Use of Technology and Social Media ................................................................................... 18 Social Media Policy .............................................................................................................................................................. 19 Guidelines for Professional Success related to Social Media ............................................................................................... 20 Cell Phone Policy .................................................................................................................................................................. 20 Safe Practice ........................................................................................................................................................................ 21 Student Protection Acknowledgement ................................................................................................................................ 21

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ATTENDANCE AND STUDENT SUCCESS STRATEGIES ................................................................................................. 23 Attendance, Punctuality, and Absences .............................................................................................................................. 23 Attendance ...................................................................................................................................................................... 23 Punctuality ...................................................................................................................................................................... 23

Biotechnology Technician Program Standards and Procedures Handbook 2014-2015 Punctuality during Tests/Examinations........................................................................................................................... 23 Acceptable Reasons for Absence .................................................................................................................................... 24 Procedure for Absence Notification .................................................................................................................................... 24 Notification for Absence from Evaluations ..................................................................................................................... 25 Notification procedure .................................................................................................................................................... 25 Follow-up after Reporting Your Absence from an Evaluation: ....................................................................................... 25 Documentation to Substantiate Your Reported Absence .................................................................................................... 26 Evaluations worth less than 20% .................................................................................................................................... 26 Evaluations worth 20% or more ...................................................................................................................................... 26 Policies Regarding Multiple Student Absences from Evaluations ........................................................................................ 26 Summary of Policies Regarding Procedures and Documentation for Absences from Evaluations...................................... 26 Assessment and Evaluations Policies and Student Success ................................................................................................. 27 Types of Evaluations ....................................................................................................................................................... 27 Tips for Test Preparation and Assignment Completion ....................................................................................................... 27 Assignment Policies ............................................................................................................................................................. 28 Test and Examination Policies.............................................................................................................................................. 28 Faculty Returning Tests and Assignments ........................................................................................................................... 29 Religious Holidays ................................................................................................................................................................ 29 5

ACADEMIC PROGRESS THROUGH THE PROGRAM .................................................................................................... 30 Academic Standing............................................................................................................................................................... 30 Promotion Standards and Procedures ................................................................................................................................. 30 Eligibility for Graduation ...................................................................................................................................................... 30 Appeal .................................................................................................................................................................................. 30 Promotion Standards ........................................................................................................................................................... 30 Reasons for students’ progress being reviewed by promotion committee......................................................................... 31 Supplemental Work and Program Standards ...................................................................................................................... 32 Criteria for Eligibility to write Supplemental Examinations ............................................................................................ 32 Program Discontinuance ...................................................................................................................................................... 33 Program Withdrawals .......................................................................................................................................................... 34 Readmission to the Program ............................................................................................................................................... 34 Adding and Dropping Courses ............................................................................................................................................. 35

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LABORATORY PRACTICES ......................................................................................................................................... 36 Professionalism .................................................................................................................................................................... 36 Attire .................................................................................................................................................................................... 37 Lab Notebook....................................................................................................................................................................... 37

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STUDENT AWARDS .................................................................................................................................................. 40

APPENDIX ......................................................................................................................................................................... 42 Student Declaration of Understanding .................................................................................................................................. 0 Professional Standards .......................................................................................................................................................... 0 Acknowledgement of Safety Training and Responsibilities ................................................................................................... 1

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

1

PROGRAM OVERVIEW

Program Description This two-year program provides students with the laboratory skills and technical knowledge required for immediate employment as valuable technicians in the field of biotechnology. Specific training includes practical and technical instruction in biology, biochemistry, microbiology, analytical chemistry, cell culture, molecular biology, computer applications, and communication skills relevant to the biotechnology industry. Students also develop a clear understanding of the regulatory affairs and ethical implications of biotechnology and its influence on society. In addition to the vocational skills described, this curriculum will provide students with generic employability skills as well as exposing them to the liberal studies.

Program Philosophy Students are, “The embodiment of incredible possibilities. I see imaginatively what they might become if they choose. I may [by teaching] invite them to activate possibilities they may not have envisioned” (Jourard, 1971). As faculty, we believe that students deserve to be treated with respect. As a student, it is important that you understand that you are capable of success, and that we want to help you to succeed. We believe that adults benefit greatly from a safe, nurturing classroom and a teacher who truly cares about their success. Caring about student success means that teachers should acknowledge different learning styles and interests. We understand that you are working hard to achieve your goal of becoming a laboratory technician. Because of this, we aim to engage you with material and skills that you can immediately relate to a job, an interest, or prior knowledge. As faculty, we believe that if we are not pointing out connections to our learners, than it will be difficult to engage and motivate our students. Conestoga College’s Biotechnology Technician Program incorporates the above philosophy into our program by:  

accommodating individual situations, as appropriate for emerging adult learners encouraging and expecting students to develop behaviours necessary in the workforce and in the Biotechnology profession, including: responsibility for self and one’s own actions, honesty, integrity, and punctuality

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015      

designing courses and lab experiences to support students in constructing knowledge about the field of Biotechnology/Life Sciences in meaningful ways providing a variety of learning experiences, and by using a variety of evaluation methods supporting the integration of theory and practice engaging students actively in their learning process recognizing and appreciating the different styles and approaches to learning that an emerging adult learner may use/exhibit (multiple intelligences) building on previous successes in order to enhance confidence of the student as a learner

Program Outcomes Successful completion of this program will enable the graduate to: 1. Apply chemical, biological, and physical concepts to the completion of assigned duties in a biotechnology environment. 2. Conduct quantitative and qualitative analyses and tests using appropriate laboratory procedures, mathematical and computer skills. 3. Conduct standard cell culture procedures under aseptic conditions for use in quality control, research, product development, or manufacturing in a biotechnology environment. 4. Conduct routine molecular biology procedures for use in quality control, research, product development, or manufacturing in a biotechnology environment. 5. Conduct routine laboratory duties in compliance with law, legislation, regulations, policies, and procedures relevant to occupational health, safety, environmental, and ethical practices. 6. Prepare, maintain, and communicate scientific data effectively while actively working in teams or groups. 7. Contribute to management practices in the biotechnology workplace through problem solving and decision making skills. 8. Develop a plan for continued professional growth. 9. Recognize the scope, nature, and ethical implications of biotechnology, and its influence on society. 10. Communicate clearly, concisely, and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of audiences.

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

Employment Opportunities Our graduates have been very successful at gaining employment in the field of Biotechnology. These graduates have been hired as technicians, research assistants, and even quality assurance/control managers. The following is an example of some of the sectors our graduates have been hired to work in: agriculture, food & beverage, organic chemistry, microbiology, animal health, human health, plant genetics, molecular biology, pharmaceuticals, and immunology. Last year, employers said they were 100% satisfied with our graduates on the Key Performance Indicator survey.

Further Post-Secondary Education Opportunities Wilfrid Laurier University On April 16, 2010 Conestoga and Wilfrid Laurier University signed an articulation agreement that combines Laurier’s honours B.Sc. in Biochemistry and Biotechnology with Conestoga’s Biotechnology Technician diploma. This means that students can apply into the Biochemistry degree program at Laurier after completing their Biotechnology Technician diploma and be granted advanced standing such that they can complete the degree in an additional 3 years. This results in obtaining their diploma and degree in 5 years, a significantly reduced amount of time. Many of our graduates have gone on to Laurier and have successfully completed their degree. University of Guelph The University of Guelph offers Biotechnology Technician graduates several ways to complete a degree at an accelerated pace. Diploma graduates may enter three different Honours Bachelor of Science Programs in Biology with advanced standing such that they can complete the degree in 2.5 years (5 terms). These programs are: Biological Sciences, Molecular Biology & Genetics, and Microbiology. Diploma graduates may also enter the Honours Bachelor of Science Program in Biochemistry with advanced standing such that they can complete the degree in 3 years (6 terms).

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

Program Summary Map Level 1 Introduction and engagement into the diverse themes of the profession.

Level 2 Fundamental learning of key principals and development of technical skills.

BIOT 1020 Current Trends in Biotechnology

BIOT 1090 Agricultural & Food Biotechnology

BIOT 1040 Introduction to Microbiology

BIOT 1055 Introductory Laboratory Chemistry

BIOT 1060 Laboratory Procedures and Safety

BIOT 1085 Organic Chemistry

CHEM 1000 Introductory BIOT 1100 Introduction Chemistry to Molecular Biology HEAL 1020 Wellness: The Better You

BIOT 2115 Quality Management Practices

MATH 1995 Algebra for the Life Sciences

MATH 1760 Introduction to Statistics COMM 1845 Business Communications I

Level 3

Level 4

Deepening of knowledge base and expanding technical skill set.

Consolidation of understanding and practical experience and preparation for profession practice.

BIOT 1035 Biochemistry

BIOT 2025 Applied Molecular Biology

BIOT 1070 Microbiology for Biotechnology

BIOT 2090 Plant Cell Biotechnology BIOT 2065 Fermentation Technology

BIOT 2015 Quantitative Analysis BIOT 2100 Professional Ethics for Biotechnology BIOT 2070 Immunology BIOT 2130 Life Sciences Research Project II BIOT 2050 Communications for Biotechnology

BIOT 2030 Applied Statistics for Biotechnology

BIOT 2120 Life Sciences Research Project I

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

Key Performance Indicators Each year, all Ontario college students are invited to complete an anonymous survey which measures the quality of the student learning environment and experience against a set of Key Performance Indicators (KPI). This section explains the Biotechnology Technician Program’s commitment to excellence and quality. How does the Biotechnology Technician Program prepare me for a career? As mentioned above in the program description, the Biotechnology Technician Program will provide you with a wealth of laboratory skills and technical knowledge that will make you a desirable employee in a variety of biotechnology sectors. In working with our Program Advisory Committee (PAC), we ensure that our laboratory experiences and lecture material reflect current trends in the Biotechnology industry so that when you graduate your skills will be up-to-date, and you will have insight into where the industry is going. Students will spend several hours a week in the lab perfecting their laboratory skills. Along with these hands-on skills, students will also develop impeccable documentation skills. These documentation skills are practiced through the maintenance of a laboratory notebook. Employers look favourably upon candidates that have good documentation skills. In fact, you will see this skill listed in many job descriptions. While working in the Conestoga College labs, students follow the same standards that industry adheres to such as carrying out Good Laboratory Practices (GLP). Having behaved as a professional while on campus, you will feel comfortable and confident when you enter the lab setting as an employee. Is my Biotechnology Technician Diploma a recognized and valued credential in the “real world”? You may have recently seen or heard Conestoga’s slogan, “What you do here, counts out there.” This holds true for the Biotechnology Technician Program. Not only is your diploma recognized in the “real world,” but our graduates are often preferred and/or requested by employers. This is because employers recognize that our graduates possess an extremely impressive skill set, and display confidence when working in the lab. Employers have consistently reported that they are 100% satisfied with our graduates on the provincial KPI survey. What quality standards are in place that will ensure that I am getting a top-quality learning experience? How do I make my opinion about my learning experience known? The Provincial Government has established key performance indicators which are designed to measure the quality of both the teaching and the learning experience in all programs. By establishing Program Quality Standards based on these key performance indicators the Biotechnology Technician program is able to evaluate its performance against the standards and measure its success relative to other programs across the Province. The Biotechnology Technician Program Quality Standards and the explanation of how these Quality Standards are achieved are outlined in the following chart. This chart explains our commitment to you.

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

We offer the information of how quality standards relate to the learning experience we provide for you, but most importantly, we also invite your feedback at any time, especially if you feel that a standard is not being met or there is a concern that is not addressed by these standards. Together, faculty and students can ensure that our program continues to be one that students, graduates, and employers value. Section 1: Curriculum Content Program Standards

Biotechnology Technician Program Performance Indicators

Curriculum within the program is based on current biotechnology skills and practice. Skill-based courses and the emphasis on Skills and abilities specific laboratory experience will ensure that you are employable in the to your chosen career. biotechnology field immediately upon graduation.

Learning/ topics relevant to your future success.

Teachers who help you to understand your chosen career.

Course curriculum is developed based on provincial program standards as well as input from respected professionals in the biotechnology field. Topics within each course relate directly to the development of the knowledge and skills necessary for employment. Your teachers will share real-life examples of how course content is directly related to the biotechnology industry. All faculty members within the program are professionals with diplomas, undergraduate degrees, or master’s degrees in biotechnology-related sciences or education, and have a wealth of practical experience in biotechnology laboratories. Faculty incorporate real life examples, case studies, guest speakers and readings into the curriculum that illustrate the role, responsibilities, challenges, and rewards of the biotechnology technician profession. Faculty have been hired based on their passion, professional experience and credentials in the biotechnology field, as well as their aptitude and credentials for education.

Writing is an important aspect of professional communication. Throughout the courses of this program you will be given opportunities to develop professional writing skills and will be The development of your provided with feedback to contribute to consistent improvement. writing skills. Course curriculum and writing assignments specific to the biotechnology field will aid in the development of increased written competency.

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

Section 1: Curriculum Content Program Standards

Biotechnology Technician Program Performance Indicators

Speaking skills are of great value to your success within the biotechnology profession. Clearly articulating procedures and results and discussing research implications are necessary abilities to develop before entering the biotechnology field. There will be The development of your opportunities through presentations, assignments, and research speaking skills projects to speak to both small and large groups. Feedback on presentations will include comments on student speaking skills and suggest ways to further develop this skill.

The opportunity to use your ability to solve problems using math techniques.

Opportunities that develop your ability to work with others

Mathematical competency for basic algebraic calculations and statistics is important for several laboratory applications in the field of biotechnology. For this reason several courses will provide instruction and practice for using mathematical principles in solving problems applicable to your role as a biotechnology technician. This is a hallmark of successful employees in every organization. The design and delivery of the course curriculum will help you learn effective ways of working with others. You will have many opportunities each semester to develop your ability to work with others through collaboration with your classmates on presentations, case studies, weekly labs, and other assignments. You will also be a part of a long-term research group that will provide a significant opportunity to developing effective teamwork skills. In addition, you will a communications course that will provide conflict resolution strategies.

Problem-solving is emphasized throughout the course curriculum, as it is an important part of becoming a biotechnology technician. Opportunities to develop Through opportunities for creative problem solving, students will your abilities to solve prepare to engage in research and procedural development. Case problems. studies, ethical dilemmas, protocol development, research projects, and practice examples are used to strengthen your ability to problem-solve in areas that relate to the Life Sciences. Section 2: Teachers and Learning Resources Program Standards Teachers with in-depth knowledge of their subjects

Biotechnology Technician Program Performance Indicators All faculty members within the program are professionals with diplomas, undergraduate degrees, master’s degrees, or PhD’s in biotechnology-related sciences or education, and have a wealth of practical experience in biotechnology laboratories.

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

Section 2: Teachers and Learning Resources Program Standards

Teachers who are up-todate/current in their fields

Teachers who are effective in their presentation of the subject material.

Teachers who are helpful outside of class.

Feedback about your progress.

A high quality classroom learning experience

Biotechnology Technician Program Performance Indicators Faculty ensure that they are current in the field through involvement with the Program Advisory Committee, interaction with local biotechnology industries, professional development, volunteer work and/or part time employment within the field. They will use examples from the workplaces and literature to make their teaching meaningful. Faculty use a variety of presentation methods appropriate to the subject material and geared to reach the diverse learning needs found within a classroom. Methods of presentation may include lecture, class discussion, group work, video, power point, simulation, case studies, demonstrations, hands-on activities, lab experiences, and student presentations. Faculty appreciate your questions when concepts are not clear to you. Teachers are evaluated on their teaching techniques and effectiveness on a regular basis and provided with feedback on enhancing their teaching skills. Students requiring help outside of class are invited and encouraged to ask for the help they need. Teachers will make their out-of-class availability and contact information known to you. You are expected to make personal requests for meetings when necessary. Your emails and voice messages will be responded to promptly, usually no later than 2 working days after receipt. Feedback will be offered on all returned tests, assignments, labs and presentations. If you wish further feedback about your progress, you are invited to request a meeting with any faculty member for that purpose. Feedback is offered in a variety of different forms: grades, written comments, individual meetings and general class discussions. Each method is valuable in letting you know how you are progressing toward your career goals. A high quality learning experience requires the classroom setting to be a safe and supportive environment. Faculty will model, and encourage all students to listen, participate, ask questions, and engage in discussion with the teacher and other class members. Learning experiences in the classroom will be diverse and engaging, utilizing a variety of teaching strategies to promote effective learning by all students.

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

Section 2: Teachers and Learning Resources Program Standards

A high quality of laboratory/ learning

A high quality of other learning experiences

Current and relevant course materials (books, software, handouts)

High quality Laboratory facilities and equipment

The overall quality of the learning experiences in this program

Biotechnology Technician Program Performance Indicators A large proportion of the courses offered throughout this program have mandatory laboratory components. Each lab session is two hours per week and will provide challenging and interesting experiments that contribute to the development of a broad range of practical skills required by professionals in the biotechnology industries. Other learning experiences include guest speakers, visits to industry sites, volunteer opportunities, skills seminars or professional development activities that may be offered from time to time. These are designed to provide a holistic educational experience for all students. Faculty will ensure that texts and supporting material are current and relevant. Learning resources may differ in format and content from course to course depending on the subject matter. Learning resources will be easy to follow and relate specifically to course content. Your feedback will be sought to help improve the quality of all learning resources. The Biotechnology Technician program makes use of two brand new lab facilities at Conestoga College. These facilities provide high quality equipment for a wide variety of different types of experiments. Well-trained technologists staff these labs during scheduled lab times and will provide additional support and training to contribute to the development of excellent technical skills. The learning experiences in the Biotechnology Technician Program are designed to provide a thorough and comprehensive approach to the knowledge and skills necessary for entering the workplace. The theory, skills, values, and attitudes required of biotechnology technicians will be modeled and practiced throughout the program, supported by a high quality of teaching and a variety of learning opportunities and learning resources. Theory and foundational knowledge courses complement skill-based courses and laboratory experiences. Students are introduced to course material appropriate to their level in the program. The learning experiences are designed to be comprehensive in preparing students for a career as a professional in the field of biotechnology.

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Biotechnology Technician Program Standards and Procedures Handbook 2014-2015

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RELATIONSHIPS

Faculty Commitment to Success The Biotechnology technician Program faculty members are here to support you in acquiring an excellent education, a broad skill-set, and the confidence to move out into the workforce upon completion of the program. Ultimately, your success in this program rests on you; however, your teachers are committed to doing their best in supporting you throughout your studies. The Program Faculty are well-equipped to provide you with a high-level of education. They are welltrained with diverse educational backgrounds, teaching experiences, work, and research experiences. Do not hesitate to ask questions and seek guidance from this supportive and experienced staff as you progress throughout your studies.

Contact Information and Availability Name

Position

Ext.

Email

Curt Monk

Chair of Informatics and Life Sciences

2379

[email protected]

Heather (Primmer) Bauman

Program Coordinator

3139

[email protected]

Lindsay Schalm

Professor

3964

[email protected]

Lisa Nielsen

Professor

3952

[email protected]

Sarah Huras

Lab Technologist

2485

[email protected]

Janine Grant

Lab Technologist

2784

[email protected]

Melissa Hakkers

Program Assistant

2454

[email protected]

Contacting Program Staff When contacting program staff outside of class time it is advisable to use e-mail or telephone. Your message should include the following information:  first and last name  course and level  brief description of reason for contact

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

telephone number or email address where you can be reached

Student Email All students are supplied with a college e-mail address. Use the college e-mail address when communicating with faculty. Non-college e-mail addresses (e.g. Hotmail, Gmail etc.) are not acceptable. Students are expected to check their college e-mail regularly as most official communication will be via this method.

Faculty Availability The Biotechnology Technician Faculty Office is located at 2C-14. Students are welcome to see individual faculty to seek extra help, discuss coursework and assignments, or just to say hello. During the first several days of the semester, faculty will explain how you can contact them outside of class time. Individual faculty timetables are posted on the portal. Since faculty have diverse teaching schedules, please make an appointment to ensure they are available.

Student Concerns/Issues We appreciate that concerns/issues may arise during the learning experience. Our goal is to collaborate –students with faculty and staff—to resolve situations of concerns quickly and to learn and improve from these situations. To achieve this goal, we need an effective problem-solving environment. This means: a. When a situation of concern arises, it needs to be raised immediately and discussed by the individuals involved. This is the most important area for effective problem solving. **Problem-solving closest to the individual associated with the learning is the place to start. b. Please see the “Student Concerns/Issues” section in the Student Rights and Responsibilities chapter of the College Student Guide for further details to be followed for the informal and formal procedures for the resolution of concerns and issues.

Class Cancellation Due to Faculty Absence All class cancellations due to faculty absences will be posted in the Student Portal on the left hand side of first page which a student sees after logging in. These notices in the Student Portal will be the only general notifications of class cancellations due to faculty absences. Faculty who will be absent may also inform students of class cancellations through the eConestoga Learning Management System; however, students should rely on the Student Portal.

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Option to receive personal notifications of class cancellations Students have the option of receiving special e-mails or SMS text messages notifying them of class cancellations due to faculty absences. To receive such personal notifications students must subscribe to this special service. To subscribe:    

Log in to the Student Portal Select Notifications under the Profile tab Select the method by which you would like to be notified Click Update

Note: To change the e-mail address to which these notifications will be sent, select My Addresses under the Profile Tab, and change the default e-mail address.

Class Cancellations Due to Inclement Weather   

The Campus will make the cancellation decision, sometime between 5:15 and 5:45 am. The President, the Executive Deans, Deans of the Schools, and the local radio stations will be notified of the closure of the College. Faculty and students should listen to the local radio stations, which will broadcast the cancellation of College activities. This would, of course, include scheduled clinical experiences with local facilities and community agencies.

Being a Part of the Biotech Team We encourage you to think of your involvement in this program as more than just courses, labs and tests. You have an opportunity to be a part of a larger network of faculty, students, and representatives from industry. Being a part of this team engages you in a supportive community that will provide an excellent springboard into your future career. Here are some ways to deepen your experience throughout this program and fully participate in the Biotech Team:  Engage in classroom dynamics: Whether it be during discussions, labs, or group work, don’t hold back - ask questions and get involved.  Participate in Extracurricular Biotech events: Fun and learning can go together. Throughout the program look out for Biotech program social events, guest speakers, and activities that will provide opportunities to network, learn, eat food, and have fun!  Participate in community-wide initiatives: As members of the Conestoga College community, we want to give back to the broader community around us. So we encourage our students to participate in volunteer opportunities and fundraising events throughout the city.  Network: join the Facebook and LinkedIn groups to build connections and stay updated with job opportunities.  Give us your input: If you have ideas, share them! We are always looking for ways to increase the significance of the Biotech team experience. 12

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Faculty Availability Faculty offices are located in the Doon main building (2C14) and students are welcome to see individual faculty to discuss course work, assignments, or any other issues. During the first several days during the start of the semester faculty will explain how you can contact them outside of class time. Individual faculty timetables may be posted. As faculty have diverse teaching schedules, it is best to make an appointment to ensure they are available. Faculty members will endeavour to reply to email messages within 48 business hours. Telephones for internal use are located outside the entry to faculty workspaces (by 2C18). Beside this phone will be a faculty directory with extension numbers only. If you have an appointment with a faculty member, please call to confirm that you have arrived. Please do not enter until you have confirmation that the faculty member is available to meet with you. If you do not have an appointment, please call the person you wish to meet with to confirm that they are present and can see you. If you do not reach them, please leave a message. In an interest of respecting the work environment for everyone in this area, please do not wander into faculty workspaces looking for them.

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3

STANDARDS OF CONDUCT AND PROFESSIONAL PRACTICE

Standards of Conduct – Academic, Social and Professional Student Expectations        

Students are required to adhere to the published Standards of Conduct (Academic and Social) in Conestoga College’s Student Guide for the current academic year. Students are required to provide, facilitate, and promote the best possible professional services. Each student is to interact with peers, faculty, and the wider Biotechnology community in a way that fosters trust, respect, collaboration, and innovation. Students possess and continually acquire knowledge relevant to the professional service he/she provides. Students continually strive to improve the application of professional knowledge. Students understand, uphold, and promote the ethical standards of the profession. Students maintain competence while striving to improve the quality of his/her dimension of practice. Students have the responsibility to protect the integrity of the Health & Life Sciences and Community Services Programs and the college community by behaving and interacting in such a way that demonstrates respect and professionalism. Students seek clarification from faculty/administration when unsure of any of these standards.

Faculty will accept, fulfil, and enforce these expectations. Anyone who believes that a faculty member has violated these standards may confidentially initiate a complaint to the Program Chair. In the event that a student violates the Student Code of Conduct it will be dealt with according to the procedure outlined in the Student Guide. This involves submitting a student code of conduct incident report form to the office of the VP Student Affairs, investigation by the VP student affairs/ethics committee, and administration of appropriate sanctions as outlined in the Student Guide.

Academic Integrity Academic honesty is expected and required of all Conestoga students. In order to maximize your success as a student, it is critical that you familiarize yourself with the Academic Integrity Policy found in the Conestoga Student Guide. This guide has been provided to you during orientation and is available on the college website. The Academic Integrity Policy provides a detailed description of the following:  scope of academic integrity,  what academic integrity means,  what types of behaviours constitute a breach of academic integrity,  the penalties associated with breaching academic integrity.

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If after reading this information, you do not fully understand what is meant by academic integrity, and what is required by you to maintain academic integrity, please speak with a faculty member or your program Coordinator. Please note that maintaining academic integrity is very serious, and that it is your responsibility as a Conestoga student to know the Academic Integrity Policy and to initiate help if you do not fully understand it. Below are a few hints to help you avoid breaching academic integrity.  Make sure that you recognize information that requires referencing. Examples

Example Milk is good for you. “According to Health Canada milk beverages provide the nutrients needed for healthy bones and optimal health”. Health Canada. (2008). Canada’s food guide: Milk and alternatives. Retrieved May 17, 20011 from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php Consuming milk every day provides the nutrients that you need for healthy bones and optimal health. Health Canada. (2008). Canada’s food guide: Milk and alternatives. Retrieved May 17, 20011 from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php 

Required Referencing General information in the public domain. Does not require referencing. Direct quote right from a published source. Requires a reference.

Information that has been put into your own words, but offers information outside of public domain related with specialized knowledge. Requires a reference.

Whenever you refer to material from another source, whether book, journal article, video, newspaper, or electronic publications, you must acknowledge your source using proper citations and references. The APA style is the format most often used in the health and social sciences. Please visit the Conestoga Learning Commons for assistance with the APA format, or visit the following website for help.

http://www.conestogac.on.ca/learning-commons/services/writing.jsp 

If you work collaboratively with others on an assignment, including in class assignments that expect independent submission, make sure that you do not copy words or ideas from others intentionally or by accident as this is a form of plagiarism (see below).

Make sure that you read the Academic Integrity Policy located in the Conestoga Student Guide, and that you fully understand it. The policy describes additional behaviours that represent a breach of academic integrity.

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Copyright – What Students Need to Know Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with Access Copyright, and the Association of Canadian Community Colleges’ Fair Dealing Policy. Under the terms of our Access Copyright license which gives the broadest permission: You can photocopy or scan the following:  Up to 10% of most published works  One chapter that is greater than 10%, but no more than 20% of the book  One article, short story, play, poem or essay from a book, magazine or journal issue containing other works  One newspaper article or page  One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work  One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from a larger volume containing other works. Cumulative Copying If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for an item, you can’t copy more until the next academic year. You cannot copy or scan the following:  Workbooks or study guides that are intended for one-time use  Instruction manuals  Sheet music and original artistic works including photographs or prints  Advertisements  Business cases  Any of the items on the Access Copyright Exclusions list You can find all of this information and more on the Copyright for Students web page at http://exploreguides.conestogac.on.ca/studentcopyright If you have any questions about copyright or the limits of copying on campus, contact Tessa Dueck, Copyright Technician, at [email protected] or 519-748-5220 x3604. Plagiarism and Cheating Plagiarism exists when:   

The work submitted or presented was done, in whole or in part, by an individual other than the one submitting or presenting the work. Parts of the work are taken from another source without reference to the original author e.g. copying a paragraph, a page, a sentence, or someone’s ideas. Whole, or parts of a work, e.g. an essay or assignment, are copied from another source. This includes the case where two students submit an identical assignment. Although in most cases it is okay to work with your peers on an assignment, your assignments, or any part therein, should 16

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never be identical and should always be a true representation of your own work. . This also includes copying large sections of information from another source even if a reference is given. A student assessment must consist of work completed by the student. (For example, copying and pasting of significant internet content is never acceptable for any part of an assessment even if the reference information is given.) Direct quotes must be limited and always properly formatted and referenced. (See http://www.conestogac.on.ca/learningcommons/services/writing.jsp for rules and guidelines.) A student submits or presents work in one course which has also been submitted in another course (even though it is completely original with the student) without the knowledge of/or prior agreement of the professor involved.

While it is recognized that scholarly work often involves reference to the ideas, data and conclusions of other scholars, intellectual honesty requires that such references be explicitly and clearly noted through formal APA referencing. Cheating affords unfair advantage to the person over his/her classmates and misrepresents that person’s ability. There is a societal expectation that a standard has been met upon graduation and that the graduate is capable of meeting the expectations of the employing agency. An employing agency could have serious doubts about the standards of the school when a graduate is shown to be incompetent at the agency. Cheating harms you, faculty, students, employers/clients, and the profession. Grades obtained in the preparation for your career must honestly reflect your achievement. Cheating exists when:  



    

Copying from another student's work during any type of assessment, including but not limited to: assignments, tests and examinations. Using materials during an examination that have not been authorized. Please note that cell phones are never allowed to be used during an examination and will result in a grade of zero on the examination if a cell phone is used for any purpose. If you are expecting an important call, please inform your professor prior to the start of the assessment. It is up to the professor to decide if the phone is warranted. (See the Cell Phone Policy below.) Collaborating with another student during an examination without permission. This includes, but is not limited to: talking to another student, sharing calculators, writing tools, or erasers, and looking at another student’s paper. Falsification of any student work that will be assessed. Knowingly using, buying, selling, stealing or soliciting contents of an exam or any assignment. Taking a test or completing an assignment for another student or permitting another student to take a test or complete an assignment for one's self. Attempting to bribe a professor to obtain a passing grade or better grade on any assessment of course. Any student who helps another student to cheat is as guilty of cheating as the student they assist. This situation is true for all types of assessments: assignments, tests, and otherwise and students assisting other students cheat should expect to receive the same consequences as they would for cheating on their own work 17

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*Note: It is highly recommended that students leave all class notes and study aids in their locker during an examination. Materials that are brought into the classroom must be left at the front of the classroom. In the case of examinations held in the laboratory, materials must be placed in the cubby spaces. In the event that a student violates the academic integrity policies of Conestoga College through plagiarism, cheating or any other academic offence, penalties will be administered according to the nature and seriousness of the offence. Academic dishonesty is a serious offence and will result in a minimum penalty of receiving a mark of zero on the compromised work and a maximum penalty could result in removal from the program (please see Conestoga College’s Student Procedures Guide for details).

Professional Conduct and the Use of Technology and Social Media To ensure a quality and respectful learning environment both in the classroom and in field placement, the use of cell phones and laptop computers for social networking can only be used during break times, before/after class. Laptops and other forms of technology can be used in the classroom when the use pertains to the content and processes of learning facilitated by the professor. Faculty reserve the right to remove and hold any technology devise that is a disruption to the class processes of teaching and learning until the end of class.

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Social Media Policy  

Social media has many advantages for a professional. It can be used to network, to resource information and keep current As a STUDENT AND FUTURE PROFESSIONAL, it is essential to maintain professional boundaries in all communication, including Social Media.

Figure 1 illustrates that many social connections an individual student may have. These connections may occur in both the real and virtual worlds.

BE AWARE:  “Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live forever on the internet. Social media sites create and archive copies of every piece of content posted, even when deleted from on-line profiles. Once information is digitalized, the author relinquishes all control.” “Online identities and actions are visible to the public and can result in serious repercussions or embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share their online existence solely within their own network, but in theory anyone can access the user’s musings, photos and information. Further, the words can be altered, forwarded and misquoted.1 Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts! 1. Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood 2. Assume that information you post or send can be accessed or altered by anyone. 3. Consider whether any posting may reflect poorly on you, your school, or your profession. 4. Avoid online criticism of about other students, colleagues, professors or field placements. 5. Avoid impulsive, inappropriate or heated comments. 19

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6. Pictures should not be taken, posted to social media sites or shared without the express permission of all individuals involved. 7. Remember that online sites you visit are not anonymous. 8. Make sure your on-line name and E-mail reflect professionalism. 9. Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others. 1

Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers.

MAINTAIN PRIVACY OF ALL CARE AND SERVICE ACTIVITIES WHEN IN PRACTICAL WORK EXPERIENCES: 1. Do not take or post any pictures while on placement or involved in lab activities 2. Maintain client-provider relationships and boundaries. The addition of a client to a

‘friendship” status online is unacceptable. Please respect the fact that YOUR FACULTY AND STAFF WILL NOT invite you to their personal web pages when you are a CURRENT STUDENT (Keep faculty and staff as resources to connect with after you have graduated or after you have left the college)

Guidelines for Professional Success related to Social Media 1. Exercise good judgment when sharing any information online. Remember you are a professional. 2. Respect the privacy and confidentiality of others. 3. Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood 4. Assume that information you post or send can be accessed or altered by anyone. 5. Consider whether any posting may reflect poorly on you, your school or your profession. 6. Avoid online criticism of about other students, colleagues, professors or field placements. 7. Avoid impulsive, inappropriate or heated comments. 8. Remember that online sites you visit are not anonymous. 9. Make sure your on-line name and E-mail reflect professionalism. 10. Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others. 1

Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers

Cell Phone Policy Students should respect their professors and other instructors by following program policy and not use their cell phones for personal use during class time. This is representative of the professional manner in which you are expected to act as you prepare to enter the workforce. Students should refrain from bringing their cell phone into a test or examination. Phones should be left in your locker or left in your bag at the front of the classroom. In the event of an urgent need to keep

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your cell phone with you during a test (parents with young children, students experiencing a family emergency, etc.) please speak to your professor as soon as you enter the examination room. Those who have been permitted to bring a phone into the classroom will likely be asked to either leave the phone with the professor, or they may be permitted to leave their phone out on their desk where it is visible to the professor and proctors. In any case, students are not permitted to touch or answer the phone without raising their hand to ask for the professor/proctor’s permission. If you are found to have a cell phone in your possession during an examination that has not been declared, you will be asked to leave the examination room, and will be given a zero on the assessment.

Safe Practice Safe practice is part of professional practice. It is an expectation of everyone who is or wants to be a professional. There are a number of policies and procedures associated with practical training in the Biotechnology Technician Program that have been developed to ensure your safety and the safety (physical and emotional) of those around you. These will be reviewed with you during your program. The following basic procedures are outlined for your attention and follow-through: 1. Your personal safety begins with the use of professional attire and foot wear (see Section 6) and with your attention to the health and safety expectations that may be identified throughout the College. 2. Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do not snake across walking areas and by reporting equipment or facility problems when you see them. Concerns such as these in the Cowan Health Sciences Center may be reported to the Customer Service Desk in the Cowan Health Sciences Center. 3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to certain programs; failure to follow these may result in your inability to participate in a lab, class or experiential learning activity. 4. Safe work practices are to be followed during all training; follow the direction of your instructors. 5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-inCharge immediately. This is an opportunity to problem-solve about how to avoid these areas of concern for the future. Please refer to Safety form in the Appendix; this is an acknowledgement of your responsibility to be aware of safety expectations within your Program.

Student Protection Acknowledgement The Student Protection Acknowledgement confirms that applicants are aware of Conestoga’s policies and procedures pertaining to academic matters. Conestoga has implemented an electronic acknowledgement protocol using the Student Portal.

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A Student Protection Acknowledgement confirmation screen will appear after the applicant logs into the Student Portal. A PDF will direct applicants to the location of related policies, procedures and program information. Students are expected to read and understand all applicable policies. Applicants will confirm that they have been informed by Conestoga of all regulations and that they have read and understood them by clicking the acknowledgement box provided in the pop-up window. The date and time of the applicant’s acknowledgement will be recorded. After confirming acknowledgement, the applicant may proceed to enter the Student Portal. An email will be automatically generated and sent to the applicant documenting their acknowledgement. The Student Protection Information will be attached to the confirmation email for future reference. The Student Protection Acknowledgement confirmation pop-up will appear to all applicants and students once per academic year.

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4

ATTENDANCE AND STUDENT SUCCESS STRATEGIES

Attendance, Punctuality, and Absences Attendance In light of the learning complexities and emphasis on skills obtained in the lab setting, it is imperative that students in the Biotechnology Technician program attend classroom, lab, and tutorial sections as scheduled. Health & Life Science Programs are centered around a competency-based curriculum with defined learning objectives that place a great deal of emphasis on the theoretical and practical skills required to enter the profession. Therefore, students who are absent from class or lab place themselves in academic jeopardy of meeting the competency based learning objectives as stipulated by the program outcomes. Punctuality In order to be respectful to both fellow students and to faculty, students are expected to arrive on time for class and laboratory periods. Students who arrive 20 minutes after the laboratory period has begun will not be allowed to enter the lab as they will have missed all pertinent procedural and safety instructions. Punctuality during Tests/Examinations Students are expected to arrive on time for all assessments, such as: tests, exams, and laboratory assessments. No students will be permitted to leave the classroom during the first 20 minutes of the assessment. Should you finish your test before 20 minutes have passed, you must remain quiet at your seat.. Take this extra time to review your answers. Similarly, students will not be permitted to enter the classroom 20 minutes after the assessment has begun. If you arrive 20 minutes or more after the start of the assessment you will receive a zero on the assessment. Student Absences from Classes and Labs Students are expected to attend all classes and labs as scheduled by the program. If unable to meet these obligations due to serious medical concerns or family emergencies, the student must meet with their teachers to discuss how the learning objectives are to be met for the particular class and lab experiences that were not attended. Students missing a significant amount of classroom and/or practice experience jeopardize their eligibility to continue in the program. Make-up decisions will be made by the Promotion Committee at the end of each course and extended periods of absence may result in not being granted credit for the course(s) where significant class time was missed. Students are responsible for completing any missed work as a result of an absence and should be aware that absences will negatively influence their professionalism mark. If you miss a lab for any reason you will not have the chance to complete the lab at another time. You may complete any assignments/reports based on the missed lab by asking a peer for their data, however all professionalism and data collection marks for the missed lab will be assessed as zero.

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Student Absences from Tests/Examinations Students are expected to attend all tests/examinations/evaluations set by the program. Under the rare circumstances, illness or other, when a valid reason prevents a student from writing a test/examination at the scheduled time, the student must submit notification of the absence via the Student Portal (see “Procedure for Absence Notification” below) prior to the test/examination and discuss arrangements for a make-up test with their professor. The test will be administered at the discretion of the professor. This is in keeping with the professional attitude that a student is accountable for his/her learning needs. If a student does not report their absence before the missed test, they will not have the chance to re-write the test (see Procedure for Absence Notification below). Note: Scheduled vacation and work commitments are not acceptable reasons for missing or rescheduling a test/examination or any other type of evaluation. Acceptable Reasons for Absence 1. Illness: Students experiencing health concerns that prevent attendance should notify their professor of their absence in advance and be prepared to present a certificate from a physician in the event of missing any form of assessment. 2. Compassionate Leave: Request for leaves of absence to attend to family illness, death or family problems are considered. These requests will be submitted to the professor who will consult with the Program Coordinator and Chair if necessary. 3. Jury Duty: Any student who receives a summons for Jury Duty should bring the document to the Chair to assess if it can be arranged to have the subject excused if such duty interferes with the progress in the program.

Procedure for Absence Notification Specific Requirements for Reporting Absences from Evaluations An evaluation is defined as a test, exam, presentation, in-class activity or any other formal assessment that requires your presence in a class or lab. Evaluations are critical components of each course and overall success for you in your Program. The School’s approach to requirements for attendance at evaluations reflects the expectation that as emerging professionals, students must demonstrate a professional attitude and attention to evaluations, in the same manner that expectations for future work as professional will require attention to workplace procedures. Consequences for missed evaluations are balanced against reasonable support where it is warranted. In order to support student success:  Evaluation and presentation dates are scheduled and communicated at the beginning of each semester on a course syllabus  Unplanned extenuating circumstances involving the college, the program or the faculty that may require changes to the course schedule will be communicated to students as soon as the change is known In support of the development of professionalism, students are required to take all evaluations at the scheduled times. 24

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   

Students who make personal commitments that conflict with the evaluation dates or assignment deadlines do so at their own risk. There will be no special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans). Students who wish to reschedule an evaluation or a presentation due to a religious holiday are required to discuss the situation with faculty within the first two weeks of the semester. Academic accommodations are provided to students with documented disabilities through the Accessibility Office.

Notification for Absence from Evaluations Students are required to notify the program of absence from any evaluation for any reason.  Notification must be received prior to the start of the evaluation.  Failure to do so will result in a mark of zero being assigned. Notification procedure Log into the student portal and click on the Absence tab and indicate that you will be absent from class on a day that has an Evaluation. You will receive a confirmation email that you have recorded your absence for that day. Note:  Your professor will be aware of your absence from an evaluation by your lack of attendance and because you have entered your absence using the online Absence Recording System on the Student Portal.  The Absence Recording System shows you as being absent for the day, starting from the time that you record your absence. (For example if you record your absence for that day at 11.00 AM the system will show you as being absent for all classes starting after 11.00 AM that day.) If you are then going to be present again for some later class, you will need to bring your presence to the attention of your Professor in that later class.)  The earliest that you may record your absence for a particular day is after 8pm on the preceding day Follow-up after Reporting Your Absence from an Evaluation:  

  

You must make contact immediately with faculty to explain the reasons for your absence and to arrange a meeting. If there is a concerning pattern of absence you will be asked to meet with the program coordinator. This may result in the need for you to provide documentation verifying the reason for your absence, in accordance with the requirements specified in sections below titled “Evaluations worth 20% or more” and “Evaluations worth less than 20%” Faculty will then make alternative evaluation arrangements as appropriate and you will complete any necessary forms. Students are required to complete the alternative evaluation as scheduled. If the evaluation is to be conducted in the testing center, you will be asked to show your student card before you are permitted to write the test.

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

Tests will be made up In the College Testing Centre in, or by individual arrangements with program faculty.

Documentation to Substantiate Your Reported Absence Evaluations worth less than 20% Missed evaluations worth less than 20% of the student’s final grade will be rescheduled once per program semester subject to proper communication described above. If more than one evaluation that is worth less than 20% is missed, documentation requirements for evaluations worth 20% or more apply (see below). NB: Once per program semester means that only one absence for an evaluation will be accepted across all courses in a program for a semester. Implications of major illnesses or personal circumstances impacting several course evaluations at one time will require discussion with the program coordinator prior to faculty arranging alternative evaluations. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty. This will be documented on an interview record and signed off by both faculty and student. Evaluations worth 20% or more Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the reason for missing the evaluation and the accompanying documentation verifying the reason for the absence are deemed acceptable by the program. Examples of reasons deemed acceptable include incapacitating illness, death of a close family member, and required court appearance. NB: If an evaluation is missed due to illness, the health care professional attesting to the illness must have firsthand knowledge of the situation and direct involvement with the treatment / management of the condition. For example, a note from a clinic provided by a physician seeing the student for the first time, after the illness has resolved, is unlikely to meet the program standard for documentation.

Policies Regarding Multiple Student Absences from Evaluations 



Each student may only reschedule a total of two assessments per term, regardless of evaluation weighting, over all courses they are enrolled in. Extenuating circumstances can be discussed with the Program Coordinator and Chair. If there is a concerning pattern of absences you will be asked to meet with the Program Coordinator.

Summary of Policies Regarding Procedures and Documentation for Absences from Evaluations 

In order for an assessment to be rescheduled a student must indicate their absence on the student portal prior to the assessment, immediately contact their professor with an explanation of their absence, provide the correct documentation to validate their absence (if weighted over 26

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 

20%, or the second evaluation missed worth less than 20%), and comply with the rescheduling plan discussed with the professor. If the proper steps are followed, a student may reschedule a total of two assessments per term across all courses they are enrolled in. Requests beyond this must be discussed with the Program Coordinator and Chair. Failure to follow the outlined procedures will result in a student receiving a mark or zero on the missed assessment.

Assessment and Evaluations Policies and Student Success All forms of evaluation within the Biotechnology Technician Program are designed to assess the course outcomes for each given course, which overall contribute to the entire program outcomes. Types of Evaluations Two types of feedback are used to evaluate the student's performance. Formative: Formative evaluation is an ongoing process whereby the professor and student collect data during the learning phase of the student's practice. The professor monitors the student's progress toward achievement of the terminal objectives and provides ongoing feedback to the student on a regular basis. Examples could include quizzes, assignments, lab write-ups, practice calculations, and other weekly assessment methods. Summative: This is a cumulative evaluation at the end of a topic or practice experience. Summative evaluations are the documentation of the behaviours and concepts the student has mastered and the behaviours and concepts that the student must improve or change. This evaluation should contain all the information that has been shared with the student during the period of learning and should contain no surprises. Examples could include tests, exams, projects or presentations.

Tips for Test Preparation and Assignment Completion The Biotechnology Technician Program is a demanding program that requires students to stay organized and work hard. In order to successfully demonstrate your learning on tests and assignments, here are some general guidelines:  

 

Review course material often. Don’t wait until test season; spend a bit of time each night reviewing what you learned during the day. Train yourself to think conceptually. With the depth and breadth of information present in the program courses it will be impossible to memorize it all. So instead, work towards understanding concepts. Do this by making study notes, drawing diagrams and flow charts, explaining course ideas out loud and in your own words, and asking lots of questions in class. Stay organized. Use your smart phone, agenda, calendar, or any other method that works for you to record when assignments and labs are due and the dates of tests. Then make a plan. Arrange your schedule to designate specific amounts of time to each assessment. Seek help when needed. Don’t wait until it’s too late! The faculty is here to help you succeed, so ask questions, set up appointments, and take advantage of tutorials, in order to stay on top of

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

what you’re learning. The Learning Commons also offers a wealth of support such as: a math drop-in centre, writing help, and one-on-on tutoring. Start early. Assignments are often provided many weeks before the due date, and test dates are given for the whole term during the first week of the semester. Use this information to work ahead or you may feel swamped as the term progresses.

Assignment Policies The expectation of laboratory professionals is that they complete assigned work completely, competently and in the allocated time. In the event that they anticipate difficulty in meeting deadlines, professionals notify the appropriate person(s) and make the necessary arrangements. The following regulations regarding assignments reflect this belief, and are designed to ensure that graduates of the programs meet these expectations. Assessment Policies: 

Students are required to submit all written assignments on or before the date and time specified.



If due to extenuating circumstances, a student anticipates problems that will necessitate an extension of time they must make this request in writing to the appropriate professor at least 48 hours prior to the deadline. After the request has been made, a student should assume the deadline has not changed unless they hear otherwise from their professor. Note: Extensions are given rarely and are done so at the discretion of the Professor. Do not expect to receive assignment extensions, organize your time to complete assignments by the given deadlines.



Late assignments will not be accepted and will receive a grade of zero. An assignment is considered late if it is not submitted on or before the deadline given on the assignment outline. For example, if an assignment is due at 9:00 am, it is late if you hand it in at 9:10 am.

Test and Examination Policies The structure and weighting of tests and examinations will vary for each course; however, there are some general policies that apply to all forms of tests written within the Biotechnology Technician Program:  Admittance to the test/examination may require the presentation of PHOTO I.D. to the professor or proctor.  Students arriving late to write tests will NOT be granted an extended time for writing. The test must be completed within the scheduled timeframe. Students arriving 20 minutes late or more to an assessment will not be permitted to write the assessment and a makeup assessment will not be granted unless rare, extenuating circumstances cause the professor to decide to make other arrangements.

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 

Test and exams are not permanently returned to students but are held within the department. Requests for review of test papers may be arranged with individual professor(s) within two weeks of writing the test and not immediately prior to supplemental work. Accommodations in the examination procedure are made by Accessibility Services solely for students as prescribed by the Accessibility Services Department.

Faculty Returning Tests and Assignments The Biotechnology Technician faculty is committed to supporting students in achieving success. One way in which to promote student success is through consistent, timely feedback. For this reason, all tests and assignments will be graded within two weeks of the date on which they were due. Individual professors will inform their students as to how they will be returned or made available for viewing. Under no circumstances are students to enter the offices of faculty or look through papers on a desk without a faculty present. Students who have questions about a test/assignment mark may request an appointment with the professor who marked the evaluation to discuss the mark. If a student requests for a question to be re-marked the professor, the professor may choose to re-mark the entire assessment.

Religious Holidays Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day or days because of religious beliefs will be given the opportunity to make up the work that was missed or do alternate work/examinations subject to timely notification. Conestoga recognizes all religious holidays as defined by the College Employer Council – see http://www.thecouncil.on.ca/articles/150 It is the responsibility of the student to: a. Plan ahead and be aware of the dates of all examinations and other course obligations; b. Advise the faculty member that he/she will be seeking accommodation to observe a recognized religious holiday and make a request in writing to your Program Coordinator within the first 3 weeks of the semester and prior to the dare of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Chair.

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5

ACADEMIC PROGRESS THROUGH THE PROGRAM

Academic Standing The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. Please refer to this guide regarding any questions about academic standing.

Promotion Standards and Procedures Promotion is the advancement from one portion of the program to another after a process of evaluation, which ensures that specific program objectives have been met. Promotion is based on academic achievement, satisfactory laboratory performance, professionalism, and may be influenced by attendance. Promotion review occurs at regular intervals based on curriculum design. Requirements of each course must be met for graduation. At the end of the academic year, there will be a review of all course requirements in relation to the program standards.

Eligibility for Graduation To be eligible for graduation, a student is required to successfully complete all courses specified in the program outline.

Appeal A student who wishes to appeal grades or discontinuance should refer to the Conestoga College Student Guide.

Promotion Standards Promotion standards are minimally accepted academic performance expectations that must be met as the student progresses through the program. These standards set the basis for the evaluations of a student’s performance and provide the program with an ongoing decision-making process for assessing whether the student has met the expected academic performance, and is permitted to advance to the next academic level of the program. The following regulatory standards (performance expectations) must be achieved for advancement in the program.  

The student is expected to successfully complete all course requirements. The student must demonstrate a minimum level of theoretical competency in meeting course and program requirements by achieving the minimum passing grade assigned to the course on all final vocational course grades. In most cases, the minimum passing grade is 60%. 30

Biotechnology Technician Program Standards and Procedures Handbook 2014-2015  



The student is expected to apply theory and skills to practice in a safe competent manner in accordance with the level identified in the learning outcomes. Regular attendance is mandatory to achieve a “pass” in laboratory practice experiences. Repeated absences in lab-based courses will be brought to the attention of the Program Coordinator and Chair and could result in jeopardizing student promotion. The student is expected to maintain acceptable mental and physical health throughout the program.

Reasons for students’ progress being reviewed by promotion committee Students who fail to meet program standards will be reviewed by the Promotion Committee. The professor and student will meet prior to the Promotion Committee meeting to discuss the professor’s recommendations and to sign the Promotion Referral Form. This would include:  Failure of a theory course and/or laboratory based course by receiving a final grade less than the minimum passing grade assigned to the course or receiving a mark below the minimum passing grade assigned to the course on all tests/examinations throughout the course.  Patterns of absence from the laboratory, which may affect achieving program standard.  Excessive accumulated program total of absent hours from class, or lab, which may result in an extended program.  Failure to follow through on previous Promotion Committee recommendations. A student who has not met the standards will not be promoted to the next level of the Program. The student will be required to meet one or a combination of the following as determined by the Promotion Committee which may permit a student to remain enrolled in the program and be moved to the next level:  Complete supplemental requirements for course failures (see supplemental procedures below). Following successful completion of supplemental work, the highest course grade that can be achieved is the minimum passing grade assigned to the course.  Repeat the course at the earliest opportunity. The opportunity to repeat any single vocational/core course will be granted only once during the program except under extenuating circumstances.  Repeating any single vocational course from a semester will only be considered if the grades of all other vocational/core courses are equal to or above the minimum passing grade assigned to the course.  Follow through with counselling (academic and/or personal).  Follow through with health measures as recommended.  Complete makeup work for missed learning experiences. Total time lost will be assessed on an individual basis. Additional time may be required to complete program objectives.  Complete the requirements of Probationary Status.  Meet the requirement for Incomplete (I) Status for theory/practice courses. Failure to successfully complete recommendations of the Promotion Committee will result in discontinuance from the program.

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Procedure 1. The professor assesses the performance of all students (theory and laboratory) and recommends the promotion status of each student. They bring forward students assessed as receiving a failing grade to the Chair of the Promotion Committee. 2. The Program Chair reviews the student’s academic data and gathers all information for the Promotion Committee meeting (all course marks including professionalism marks, attendance records, etc.) 3. The professor, Program Chair, and Program Coordinator present the academic data to Promotion Committee members. 4. The Promotion Committee members recommend academic decisions regarding students with academic problems. 5. The Program Chair follows through with agreed upon consensus of decisions made by the committee and notifies the Executive Dean of promotion decisions. The registrar is informed in writing of promotion decisions.

Supplemental Work and Program Standards Supplemental work is an academic privilege not an academic right. The privilege is extended to students who have been academically assessed as meeting the criteria for the granting of supplemental work. The criteria will provide for academic objectivity in making decisions about which students will be granted the privilege of supplemental work. Criteria for Eligibility to write Supplemental Examinations    

A student with final course grade of less than 60%, but above 50%, may be offered supplemental work. The student has utilized strategies to improve chances for success. A student who fails three or more of the core courses in a semester will NOT be offered a supplemental in any of the failed courses. A student who attains a course grade of LESS than 50% will NOT be offered a supplemental in that course.

Regulation A decision to grant supplemental work will be finalized by the Promotion Committee, using the following criteria:     

Previous academic history including previous course/program failures. Current practical laboratory performance. Prior grant of supplemental work. A maximum of two supplemental examinations can be offered throughout the program. If you have been previously discontinued from the program, you may not have the opportunity to write any more supplementals if you re-apply. Demonstration of professional behaviour. Attendance in class and lab.

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A student who completes supplementary work for a course will pay an additional processing fee to the institution. NOTE: If the student is successful in completing the supplemental work for the course, the failing course grade will be upgraded to the minimal passing grade assigned to the course.

Procedure 1. Promotions Committee grants or denies permission for supplemental work. 2. Program Coordinator contacts student and sets up a time to meet and fill out the Supplemental Request Form. 3. Student brings form and pays additional fee for supplemental work at the Registrar’s office. 4. Student receives supplemental work from Program Coordinator. 5. Student completes supplemental work (test or assignment) in accordance with the times and dates given by the Program Coordinator. 6. Student meets with Program Coordinator to submit assignment. 7. Supplemental work is assessed and the Registrar’s Office is contacted with the result.

Program Discontinuance Program Standards are developed which define the expected academic performance requirements of students who are progressing through the program. Students who fail to meet the documented standards of performance may be discontinued from the program. Regulation Students will be evaluated based on program standards, which are well defined for the program and for each course. Students who are assessed as failing to meet program standards (academically, technically, or ethically) will be discontinued from the program on the recommendation of the Promotion Committee. Such students are entitled to appeal the discontinuance decision in accordance with the College’s appeal process. Students can be discontinued according to the following reasons:    

For failure to meet academic program standards by failing two or more courses in the same term For violating documented ethical standards of practice. For inappropriate behaviour that jeopardizes the study of other students. For poor health (physical or mental).

Procedure 1. The professor notifies the promotions committee of the reasons a student is suggested to be discontinued. 2. The promotions committee reviews the reasons and recommends discontinuance.

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3. The program chair and/or coordinator meet with the student to explain the reason(s) for discontinuance and complete the Discontinuance Form. A copy of the form is forwarded to the Registrar. 4. The registrar forwards the student a letter outlining the discontinuance and explains the steps involved in requesting an appeal.

Program Withdrawals Voluntary withdrawals from the Program are supported from an academic perspective. Students assess their own capabilities in meeting the academic requirements of a program and decide to withdraw. Extended personal leave of absence could result in a student's withdrawal from the program due to the loss of study time. Financial constraints may be a necessary reason for program withdrawal. For these and other reasons, voluntary withdrawals are approved and supported with the option of re-applying for admission. Regulation Requests for voluntary withdrawals from the program will be approved by the Program Chair. The student will initiate the withdrawal by informing the Program Chair of his/her intention to withdraw from the program.

Readmission to the Program A student who has withdrawn or been discontinued from the program may apply to be readmitted. Students who voluntarily withdraw will not assume automatic re-admission to the program. Such students will re-apply to the program they may be re-admitted on the recommendation of the Program Chair. Regulation Re-admission to the program by students who withdrew or were discontinued will be dependent upon:    

Competition with other candidates re-applying. Availability of seats in the class. Previous program performance. Completion of recommendations for re-admission, if any.

Each student will only have one opportunity for re-admission to the program. A student who has been out of the program for more than 12 months MUST successfully complete:  

Theory challenge exam(s) from the semester below the one they are applying to. A skills challenge on skills from the semester below the one they are applying to.

Procedure 1. Student submits application for re-admission to the Registrar's Office. 2. The Registrar’s Office forwards the application and previous academic information to the Program Chair.

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3. The Program Chair reviews the information and agrees to accept or deny re-admission. Theory and skills challenges are arranged if required. The Registrar's Office is notified of the decision. 4. The Registrar’s Office notifies the applicant of the decision to re-admit or deny re-admission due to reasons defined by the program.

Adding and Dropping Courses Courses can be added or dropped according to the guidelines found in the Student Guide. Students may add/drop courses with approval from the Program Coordinator. This must be done at registration or by the deadline dates for the specific term as outlined in the Academic Calendar.

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6

LABORATORY PRACTICES

The Biotechnology Technician program trains students to be competent, skilled individuals, ready for employment in a laboratory setting. For this reason, the program places a large emphasis on the development of technical lab skills. When working in a laboratory there are several important elements to be aware of that will be discussed below.

Professionalism As a Biotechnology Technician Program student or faculty member, it is important to present oneself in a professional manner. A professional demeanour and appearance are important in establishing effective working relationships. Professionalism constitutes your overall attitude and presentation. In all courses with a laboratory component you will be assessed based on your professionalism according to the following expectations: Expectation

Attire

To dress professionally means to dress tastefully and respectfully and to adhere to the standards of health and safety. In all laboratory settings, lab coats are to be worn and the specific recommendations outlined in section 7.2 are to be followed.

Attitude

It is expected that you will treat your experience in this program similar to that of a workplace. Thus, as you interact with peers and faculty your attitude and behaviour should reflect that of a positive, hard-working professional.

Teamwork

Working alongside others is an integral part of the Biotechnology profession. You are expected to demonstrate effective teamwork strategies including taking on roles as a leader and as a member in group situations. You are to respect your colleagues and interact in a positive, encouraging, productive, and collaborative way.

Time-management and organization are of utmost importance throughout this program. Within the laboratory you must keep a neat and tidy workspace and demonstrate Organization appropriate time-management and organizational skills allowing for completion of tasks in a timely and effective manner.

Conduct

Your conduct within the laboratory environment must adhere to standard health and safety protocols and the additional regulations of the specific labs used for the Biotechnology Technician Program. All food and drink is prohibited from the lab. There are to be no interactions that could pose a safety threat, such as horseplay or excessive noise. In addition, for many courses, a detailed lab notebook must be maintained and kept locked in the laboratory room.

Your professionalism mark will be worth 5% of your final grade for the course. You will receive a mark during each laboratory period based on meeting the above expectations. Failure to meet any of the

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listed expectations, or absence from the lab, will result in a professionalism mark of zero for that lab period.

Attire Attire in the laboratory must be professional and adhere to standards of health and safety. The following uniform regulations for the laboratory setting have been established by faculty to address these issues. Long sleeved white lab coats are to be worn at all times during a lab period. No caps or hats are to be worn in the lab. Long hair must be tied back and off the collar. Closed-toed, flat shoes must be worn in the lab. For safety reasons, shoes must not have open toes or be a style that exposes any part of the bare foot. Long pants must be worn in the laboratory. Shorts, skirts, and capris are not appropriate attire. Depending on the nature of the experiment being performed, safety glasses/goggles and/or laboratory gloves may be required. Requests for accommodations of this policy (e.g., for religious or disability reasons) will be considered within the framework of the Conestoga College Policy for Human Rights. Faculty reserve the right to ask students who do not conform to the uniform policy to leave the lab setting. Removal from the laboratory as a result of inappropriate attire or conduct will result in a professionalism mark of zero for that particular lab session.

Lab Notebook Development of exceptional procedural recording skills through the use of standardized lab notebook practices is one of the foundational components of this program. It is one of the most highly acclaimed characteristics by employers that have hired Conestoga Biotechnology Technician graduates. For several lab courses, students will record all performed labs in neat, detailed, lab notebooks. Significant instruction will be provided as to how to record labs and best practices for efficiency and effectiveness in using lab notebooks. Detailed lab notebook expectations, as well as examples, will be posted on eConestoga. The following summarizes the overall expectations for the lab notebook: Expectation Neatness

All information is recorded clearly and printed neatly. All charts are completed using a ruler. Writing is spaced out so that it is easy to read.

Organization

All pages are numbered and every lab is dated. Headings are always used where appropriate. Labs are recorded in the order in which they were performed and the details of the procedure and observations are recorded in order of occurrence.

Completeness

The steps of the procedure are recorded with a very high level of detail. All observations are recorded with precision and detailed descriptions.

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Students are to possess one lab notebook per course in any given term. All lab notebooks must remain in the laboratory classroom throughout the entire course term. The purpose of this practice is to mimic industry regulations where lab notebooks are considered the property of the company and cannot be taken from the industrial lab. This also aids in the development of efficient recording skills such that students are capable of completing and recording an entire lab procedure during the designated lab period. Lab notebooks will be left in the lab at the end of each lab session and will be locked in a labelled cabinet until the next lab session. Lab notebooks will be assessed in different ways throughout the varied courses of this program. This could include assessment by the instructor of the lab notebook based on the expectations above. It could also include a laboratory notebook exam in which notebooks are used to complete a written exam based on the lab experiments performed throughout the course. Removal of a lab notebook from the laboratory could result in significant consequences such as receiving a mark of zero on the notebook evaluation or loss of ability to use the notebook for the lab notebook exam. Maintaining an organized, clear, and complete lab notebook is an important skill. Students are encouraged to access provided instructional materials on eConestoga and ask for help if experiencing any struggles with effective maintenance of their lab notebook. 1. Official records of each student’s education are maintained electronically by the Registrar. Academic records are also maintained by the College regarding Course Outlines to support the level of achievement in a particular course. 2. Administrative records related to your experience in the Program are maintained to demonstrate compliance with external and college requirements. This information is as follows: Student Information

File Location and Student Access

Retention

In Health Tracker, by individual student access Pre Practicum Health Requirements  per copies of information received from students

**accessed through My Conestoga 

Each student has his/her own information on the Health Passport for provision to practicum agencies as required.

 For the duration of a student’s time in the Program

Acknowledgement of WSIB Understanding  signed by each student prior to the first practicum placements

 By the Program, by the Program Assistant responsible for Placements

 For the duration of a student’s time in the Program

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Student Consents Signed on Admission (per Student Handbook)  Student Consent for Release of Information  Student Understanding of Professional Standards  Student Understanding of Safety Requirements

 In Program File with Program Assistant

 For the duration of a student’s time in the Program.

3. Academic Files are set up as required for a student to document important matters relevant to a student’s progress or to document and monitor resolution of concerns. Student Information A. Documents related to academic progress  Correspondence regarding course equivalencies  Correspondence re supplementary examinations  Learning Contracts  Disabilities Information & plans

File Location and Student Access  In Student File, maintained by the Program Coordinator, initially, and then filed for safe-keeping during the student’s time in the Program –maintained by the Program Assistant

Retention For 1 year following graduation

As above

As above

As above

As above

B. Records of Competency Attainment

C. Documents related to areas of Concern  Interview Records, with supporting email documentation as appropriate  Student Code of Conduct  Incident Reports  Letters/emails of significant concern and replies  Appeals

4. Students may review the contents of your Academic file by: Requesting this in writing to the Program Coordinator Reviewing the file in the presence of the Coordinator 5. At the end of one year, the contents of your file will be destroyed through the College’s process for purging confidential documents. 39

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7

STUDENT AWARDS

Awards Available for Biotechnology Technician 2014-15 The following awards* are available to the students of the Biotechnology Technician program. Students who have questions about any of these awards should speak with their Program Coordinator. Please watch your college email for information from the Financial Aid office concerning application deadlines, processes and eligibility. You may obtain information about other school wide awards and scholarships from Financial Aid. You can find the General Awards Application at http://www.conestogac.on.ca/financialaid/awards/index.jsp. * Note: All awards correct at time of print, but are subject to change. Program Sponsored – Organized through your program Award Name

Est. Amount

Year or Level

# of awards

Selection Process

Presented At:

Nominated

Biotech Awards Ceremony

Selection

Biotech Awards Ceremony

1 Group

A group of students who displayed outstanding collaboration and teamwork during a research project

Nominated

Biotech Awards Ceremony

1

Displayed leadership through mentoring fellow students, as well as displaying creativity and ingenuity inside and outside the classroom.

Nominated

Biotech Awards Ceremony

Exceptional Laboratory Technician

certificate

Year 2

1

Ontario Agri-Food Technologies Biotechnology Technician Student Leadership Award

$500

Year 2

1

Research & Teamwork Award

Student Leadership Award

certificate

certificate

Year 2

Year 1

Criteria Consistently exhibited outstanding knowledge and skills in the laboratory setting Displayed leadership through mentoring fellow students, as well as displaying creativity and ingenuity inside and outside the classroom.

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School Sponsored – Awarded Annually Award Name

Canadian Federation of University Women

Estimated Amount

$500

Year or Level

Year 2

# of awards

Criteria

Selection Process

Presented At:

4

75% +, female registered in Yr. 2, demonstrate financial need, intellectual achievement and promise

Apply

Financial Aid

41