BIG PROBLEMS: Small pills, Top Toxic Human Medications

Applications subject to Underwriting approval / Underwritten by Veterinary Pet Insurance Company (CA), Brea, CA; National Casualty Company (all other ...
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Applications subject to Underwriting approval / Underwritten by Veterinary Pet Insurance Company (CA), Brea, CA; National Casualty Company (all other states), Madison, WI, an A+15 rated company. ©2011 Veterinary Pet Insurance Company. Nationwide Insurance is a service mark of Nationwide Mutual Insurance Company. 11RET1432

This newsletter is published and distributed as a service by Veterinary Pet Insurance Company (VPI¨). Publication herein of any advertisement, article, product information, or any other information or data does not necessarily imply the endorsement or approval of the advertiser, product, service, or author viewpoint by VPI. VPI disclaims any responsibility for the claims made by any advertisers in or contributors to this newsletter.

PAID

CITY OF INDUSTRY, CA PERMIT NO. 4447

PO Box 2488 Brea, CA 92822-2488

U.S. POSTAGE

PRESORT STANDARD

THE

Top Toxic Human Meds

Hidden Pet Toxins in Your Home SUMMER/FALL VOLUME 8, ISSUE 2

When our policyholders speak, we listen. Let us know what you think so that we can continue to improve our products and services. Post a review at my.petinsurance.com.

VPI Policyholder Reference Guide Visit my.petinsurance.com to:

We know you love pets.

That’s why we want to provide you with only the best pet-related information and service. If you know other people who love pets, tell them about the great benefits you get from VPI Pet Insurance!

petinsurance.com/referral 800-719-1176

• Submit a claim • Get info on how to e-mail a claim • Obtain a claim form • Update your payment information • View the status of current claims • Update your contact information

To submit a claim: VPI Claims Department PO Box 2344 Brea, CA 92822-2344 Or FAX to 714-989-5600

To speak to a Customer Care representative: 800-540-2016 Monday-Friday 5:00 AM to 7:00 PM (Pacific) Saturday 7:00 AM to 3:30 PM (Pacific)

For group enrollment: 877-PETS-VPI (877-738-7874) Monday-Friday 5:00 AM to 7:00 PM (Pacific) Saturday 7:00 AM to 3:30 PM (Pacific)

To enroll an additional pet or renew your policy: 888-341-0789 Monday-Friday 5:00 AM to 7:00 PM (Pacific) Saturday 7:00 AM to 3:30 PM (Pacific)

+

New! E-mail Your Claims Policyholder Portal Now Even Easier to Use 2011 Hambone Awards Policyholder Perks

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 1

7/22/11 1:17 PM

TOP 10 TOXIC HUMAN

Small pills,

BIG

MEDICATIONS

1 NSAID pain relievers (e.g. Advil®, Aleve®, Motrin®) 2 Acetaminophen pain relievers (e.g. Tylenol®) 3 Antidepressants (e.g. Effexor ®, Cymbalta®, Prozac®, Lexapro®) 4 ADD/ADHD medications (e.g. Concerta®, Adderall®, Ritalin®) 5 Sleep aids (e.g. Xanax®, Klonopin®, Ambien®, Lunesta®) 6 Birth control (e.g. estrogen, estradiol, progesterone) 7 ACE inhibitor heart medications (e.g. Zestril ®, Altace®) 8 Beta-blocker heart medications (e.g. Tenormin®, Toprol®, Coreg®) 9 Thyroid hormones (e.g. Armour® desiccated thyroid, Synthroid®) 10 Cholesterol lowering agents (e.g. Lipitor®, Zocor®, Crestor®)

PROBLEMS: Top Toxic Human Medications

Safe pet-proofing starts with your medicine cabinet. Medications that are perfectly safe for humans can be deadly for pets. Half of all calls to Pet Poison Helpline® are for ingestion of human medications. Pain relievers Just one pill can cause serious stomach and intestinal ulcers, kidney failure, liver damage and red blood cell injury.

If you suspect that your pet has ingested something harmful, seek immediate veterinary advice. Pet Poison Helpline is available 24 hours a day, 7 days a week.*

Sleep aids These drugs can cause agitation, severe lethargy, lack of coordination and slowed breathing. Antidepressants Ingestion can cause dangerously elevated heart rate and body temperature, as well as life-threatening tremors and seizures.

*A $35 fee is billed by Pet Poison Helpline. PPH is not affiliated with VPI.

AVOIDING PET POISONING TRAGEDIES Whether your pet overdoses on, has an adverse reaction to or accidentally ingests medication, drug toxicity is a serious matter. When using any sort of medication— prescription or over-the-counter— take extra precautions to ensure that they stay out of your pet’s reach. Ask for child-proof caps, tightly close all containers, store drugs in secure cabinets and properly dispose of expired medications. Also, beware of flavored medications. Candy-coated pain relievers, chocolate-flavored vitamins and sweetened cough syrups can be irresistible to pets, so be sure to keep these kinds of drugs safely out of reach. From avoiding pet poisoning to understanding why bones are bad for dogs, responsible pet ownership means being informed. Helpful “Ask the Vet” videos from VPI feature expert veterinarians who offer insights on important pet health topics. Watch them online at petinsurance.com/healthzone.

Information courtesy of Pet Poison Helpline®

Simple Tips for Preventing Accidental Pet Poisoning • • • •

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 2

Avoid mix-ups—never store your pet’s medication next to your own Store medications and weekly pill containers in secure, raised bathroom cabinets Don’t store loose pills in plastic zip-top bags Ask visiting houseguests to keep their medications high up or out of reach

The information in this issue is not intended to replace veterinary medical advice. Always consult your veterinarian about any concerns you may have regarding your pet’s health.

7/22/11 1:17 PM

TOP 10 TOXIC HUMAN

Small pills,

BIG

MEDICATIONS

1 NSAID pain relievers (e.g. Advil®, Aleve®, Motrin®) 2 Acetaminophen pain relievers (e.g. Tylenol®) 3 Antidepressants (e.g. Effexor ®, Cymbalta®, Prozac®, Lexapro®) 4 ADD/ADHD medications (e.g. Concerta®, Adderall®, Ritalin®) 5 Sleep aids (e.g. Xanax®, Klonopin®, Ambien®, Lunesta®) 6 Birth control (e.g. estrogen, estradiol, progesterone) 7 ACE inhibitor heart medications (e.g. Zestril ®, Altace®) 8 Beta-blocker heart medications (e.g. Tenormin®, Toprol®, Coreg®) 9 Thyroid hormones (e.g. Armour® desiccated thyroid, Synthroid®) 10 Cholesterol lowering agents (e.g. Lipitor®, Zocor®, Crestor®)

PROBLEMS: Top Toxic Human Medications

Safe pet-proofing starts with your medicine cabinet. Medications that are perfectly safe for humans can be deadly for pets. Half of all calls to Pet Poison Helpline® are for ingestion of human medications. Pain relievers Just one pill can cause serious stomach and intestinal ulcers, kidney failure, liver damage and red blood cell injury.

If you suspect that your pet has ingested something harmful, seek immediate veterinary advice. Pet Poison Helpline is available 24 hours a day, 7 days a week.*

Sleep aids These drugs can cause agitation, severe lethargy, lack of coordination and slowed breathing. Antidepressants Ingestion can cause dangerously elevated heart rate and body temperature, as well as life-threatening tremors and seizures.

*A $35 fee is billed by Pet Poison Helpline. PPH is not affiliated with VPI.

AVOIDING PET POISONING TRAGEDIES Whether your pet overdoses on, has an adverse reaction to or accidentally ingests medication, drug toxicity is a serious matter. When using any sort of medication— prescription or over-the-counter— take extra precautions to ensure that they stay out of your pet’s reach. Ask for child-proof caps, tightly close all containers, store drugs in secure cabinets and properly dispose of expired medications. Also, beware of flavored medications. Candy-coated pain relievers, chocolate-flavored vitamins and sweetened cough syrups can be irresistible to pets, so be sure to keep these kinds of drugs safely out of reach. From avoiding pet poisoning to understanding why bones are bad for dogs, responsible pet ownership means being informed. Helpful “Ask the Vet” videos from VPI feature expert veterinarians who offer insights on important pet health topics. Watch them online at petinsurance.com/healthzone.

Information courtesy of Pet Poison Helpline®

Simple Tips for Preventing Accidental Pet Poisoning • • • •

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 2

Avoid mix-ups—never store your pet’s medication next to your own Store medications and weekly pill containers in secure, raised bathroom cabinets Don’t store loose pills in plastic zip-top bags Ask visiting houseguests to keep their medications high up or out of reach

The information in this issue is not intended to replace veterinary medical advice. Always consult your veterinarian about any concerns you may have regarding your pet’s health.

7/22/11 1:17 PM

10

Most Common Pet Toxins

Hidden Hazards in Your Home

Ten Most Common Cat Toxins 1. Lilies 2. Canine permethrin insecticides (topical flea and tick medicine designed for dogs but erroneously applied to cats) 3. Household cleaners 4. Rodenticides 5. Paints and varnishes 6. Veterinary non-steroidal anti-inflammatory medications (e.g. Rimadyl®, Deramaxx®) 7. Glow sticks/glow jewelry 8. Amphetamines, such as ADD/ADHD drugs 9. Acetaminophen (Tylenol® in brand name or generic form) 10. Ibuprofen (Advil® or Motrin® in brand name or generic form)

If

you suspect that your pet has ingested something harmful, call for veterinary advice right away. Be sure to have the following information ready when calling: • What your pet ingested and when

Pet Poison Helpline receives thousands of calls each year about pet poisoning accidents that could have been avoided. Check to see if you have any of these common pet toxins in your home, and remove them from your pet’s reach.

• How much your pet ingested (how many pills, what milligram strength, etc.) • Your pet’s current weight • Your pet’s known medical history, including any medications Pet Poison Helpline (800-213-6680) is available 24 hours a day, 365 days a year.*

Ten Most Common Dog Toxins

*A one-time, per-incident consultation fee

1. Chocolate 2. Insect bait stations 3. Rodenticides (e.g. mouse and rat poison) 4. Fertilizers 5. Xylitol-containing products (e.g. sugar-free gums and candies) 6. Ibuprofen (Advil® or Motrin® in brand name or generic form) 7. Acetaminophen (Tylenol® in brand name or generic form) 8. Silica gel packs 9. Amphetamines, such as ADD/ADHD drugs 10. Household cleaners

of $35 is billed by Pet Poison Helpline.

Chocolate Different forms of chocolate have different levels of toxicity. Compared to milk chocolate, unsweetened baking chocolate has much higher levels of the chemical that is toxic to pets.

Fertilizers Some fertilizers contain organophosphates or carbamates, which can be harmful or even deadly to pets if ingested.

Lilies Certain types of lilies are highly toxic to cats. Severe kidney failure can result from ingestion of even a few leaves.

Household cleaners Be sure there’s adequate ventilation when using any chemicals, thoroughly wipe up spills, tightly close bottles and containers and stow them safely in cabinets that pets cannot pry open.

Rodenticides Even if these poisons, most often sold in pellet form, are used away from pets, rodents can carry them to petoccupied areas.

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 3

7/22/11 1:18 PM

10

Most Common Pet Toxins

Hidden Hazards in Your Home

Ten Most Common Cat Toxins 1. Lilies 2. Canine permethrin insecticides (topical flea and tick medicine designed for dogs but erroneously applied to cats) 3. Household cleaners 4. Rodenticides 5. Paints and varnishes 6. Veterinary non-steroidal anti-inflammatory medications (e.g. Rimadyl®, Deramaxx®) 7. Glow sticks/glow jewelry 8. Amphetamines, such as ADD/ADHD drugs 9. Acetaminophen (Tylenol® in brand name or generic form) 10. Ibuprofen (Advil® or Motrin® in brand name or generic form)

If

you suspect that your pet has ingested something harmful, call for veterinary advice right away. Be sure to have the following information ready when calling: • What your pet ingested and when

Pet Poison Helpline receives thousands of calls each year about pet poisoning accidents that could have been avoided. Check to see if you have any of these common pet toxins in your home, and remove them from your pet’s reach.

• How much your pet ingested (how many pills, what milligram strength, etc.) • Your pet’s current weight • Your pet’s known medical history, including any medications Pet Poison Helpline (800-213-6680) is available 24 hours a day, 365 days a year.*

Ten Most Common Dog Toxins

*A one-time, per-incident consultation fee

1. Chocolate 2. Insect bait stations 3. Rodenticides (e.g. mouse and rat poison) 4. Fertilizers 5. Xylitol-containing products (e.g. sugar-free gums and candies) 6. Ibuprofen (Advil® or Motrin® in brand name or generic form) 7. Acetaminophen (Tylenol® in brand name or generic form) 8. Silica gel packs 9. Amphetamines, such as ADD/ADHD drugs 10. Household cleaners

of $35 is billed by Pet Poison Helpline.

Chocolate Different forms of chocolate have different levels of toxicity. Compared to milk chocolate, unsweetened baking chocolate has much higher levels of the chemical that is toxic to pets.

Fertilizers Some fertilizers contain organophosphates or carbamates, which can be harmful or even deadly to pets if ingested.

Lilies Certain types of lilies are highly toxic to cats. Severe kidney failure can result from ingestion of even a few leaves.

Household cleaners Be sure there’s adequate ventilation when using any chemicals, thoroughly wipe up spills, tightly close bottles and containers and stow them safely in cabinets that pets cannot pry open.

Rodenticides Even if these poisons, most often sold in pellet form, are used away from pets, rodents can carry them to petoccupied areas.

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 3

7/22/11 1:18 PM

New VPI Policyholder Portal Feature Allows for Simple Password Resets ®

Have you visited my.petinsurance.com lately? If so, you’ve probably noticed a new security feature at login: Policyholders are now required to set up a security question and answer to use the online VPI Policyholder Portal. It’s an added layer of security and convenience for policyholders. If you forget your password, you can now reset it in a matter of minutes, without having to wait for a temporary password to be e-mailed to you. Simply answer your security question, and you’ll be able to reset your password on the spot.

Hambone Award Nominees Pet hazards aren’t always as obvious as the medicine cabinet. As some of the recent stories from the VPI Hambone Award prove, pet accidents can happen almost anywhere. SM

“This new Portal functionality is a valuable time-saver,” explains Daniel Barsky, VPI Customer Care manager. “Our policyholders no longer have to be inconvenienced by a forgotten password.” The VPI Policyholder Portal gives you the freedom to manage your account, view claims history and status, download forms and more. Log on to my.petinsurance.com to set up a free account or to learn more.

Really Angry Birds

Harley This May 2011 Hambone Award nominee was eating his food on the patio when a seagull dropped in and decided to fight for some kibble. Fortunately, Harley’s “big sister” Brandy, a Rottweiler, came out just in time to scare off the intruder and spare Harley any serious injury. After a quick trip to the veterinarian, Harley was back to normal in no time.

Sticky Situations

Potato

This 5-year-old English bulldog was minding his own business at home when his owner’s unsuccessful attempt to open a tube of superglue sent the sticky substance all over the pup’s face. Potato’s owner acted quickly and washed out the bulldog’s glue-filled eye with saline solution. Potato’s veterinarian carefully removed the rest of the superglue for a full recovery.

Are you prepared for the unexpected? Read more about VPI’s most unusual claims and find pet safety tips for even the most bizarre pet emergency at VPI’s Hambone Award site (VPIHamboneAward.com) and VPI Hambone Nation blog (VPIHamboneAward.com/blog).

Look for VPI Online Submit Claims by E-mail Did you know you can now submit claims by e-mail? It’s just three easy steps:

Join thousands of pet lovers and fans of VPI for the latest in pet news, VPI program announcements, giveaways and fun pet photos. And be sure to share your pets’ stories and photos on our wall!

1. Fill out a claim form as you would normally do. 2. Scan your completed claim form and itemized veterinarian’s invoice. 3. E-mail the form and invoice(s) to [email protected]. That’s all it takes! Before e-mailing a claim for the first time, be sure to log in to your VPI Policyholder Portal account at my.petinsurance.com for important information about the proper document types you’ll need.

facebook.com/VeterinaryPetInsurance twitter.com/VPI VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 4

7/22/11 1:18 PM

New VPI Policyholder Portal Feature Allows for Simple Password Resets ®

Have you visited my.petinsurance.com lately? If so, you’ve probably noticed a new security feature at login: Policyholders are now required to set up a security question and answer to use the online VPI Policyholder Portal. It’s an added layer of security and convenience for policyholders. If you forget your password, you can now reset it in a matter of minutes, without having to wait for a temporary password to be e-mailed to you. Simply answer your security question, and you’ll be able to reset your password on the spot.

Hambone Award Nominees Pet hazards aren’t always as obvious as the medicine cabinet. As some of the recent stories from the VPI Hambone Award prove, pet accidents can happen almost anywhere. SM

“This new Portal functionality is a valuable time-saver,” explains Daniel Barsky, VPI Customer Care manager. “Our policyholders no longer have to be inconvenienced by a forgotten password.” The VPI Policyholder Portal gives you the freedom to manage your account, view claims history and status, download forms and more. Log on to my.petinsurance.com to set up a free account or to learn more.

Really Angry Birds

Harley This May 2011 Hambone Award nominee was eating his food on the patio when a seagull dropped in and decided to fight for some kibble. Fortunately, Harley’s “big sister” Brandy, a Rottweiler, came out just in time to scare off the intruder and spare Harley any serious injury. After a quick trip to the veterinarian, Harley was back to normal in no time.

Sticky Situations

Potato

This 5-year-old English bulldog was minding his own business at home when his owner’s unsuccessful attempt to open a tube of superglue sent the sticky substance all over the pup’s face. Potato’s owner acted quickly and washed out the bulldog’s glue-filled eye with saline solution. Potato’s veterinarian carefully removed the rest of the superglue for a full recovery.

Are you prepared for the unexpected? Read more about VPI’s most unusual claims and find pet safety tips for even the most bizarre pet emergency at VPI’s Hambone Award site (VPIHamboneAward.com) and VPI Hambone Nation blog (VPIHamboneAward.com/blog).

Look for VPI Online Submit Claims by E-mail Did you know you can now submit claims by e-mail? It’s just three easy steps:

Join thousands of pet lovers and fans of VPI for the latest in pet news, VPI program announcements, giveaways and fun pet photos. And be sure to share your pets’ stories and photos on our wall!

1. Fill out a claim form as you would normally do. 2. Scan your completed claim form and itemized veterinarian’s invoice. 3. E-mail the form and invoice(s) to [email protected]. That’s all it takes! Before e-mailing a claim for the first time, be sure to log in to your VPI Policyholder Portal account at my.petinsurance.com for important information about the proper document types you’ll need.

facebook.com/VeterinaryPetInsurance twitter.com/VPI VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 4

7/22/11 1:18 PM

Policyholder Perks

Capture Your Favorite Pet Photo Forever!

Our Policyholder Perks are offers exclusive to VPI policyholders. To take advantage of these offers, log on to the VPI Policyholder Portal at my.petinsurance.com and click on the Policyholder Perks link or call the numbers listed below.

Discounted Products & Services FunStuffForDogs.com

20% Discount

Come browse this frisky, friendly store for cool treats, toys, beds, apparel and more. VPI policyholders get their best discount on these upbeat, off-beat products for you and your dog. Visit www.FunStuffForDogs.com and use coupon code 06VPI to save 20% on the site, even on sale items (not including shipping or tax).

DoodyCalls Pet Waste Removal Service

50% Off First Month

Did you know that dog waste contains harmful bacteria and parasites? DoodyCalls eliminates the most unpleasant and time-consuming aspect of dog ownership: picking up what your dog leaves behind. DoodyCalls helps keep your lawn safe and healthy for your family and pets. Prices start at $11/service. To receive the 50% discount, please call 800-366-3922 and mention code DC-VPI or visit www.DoodyCalls.com and enter referral code DC-VPI to get an online quote.

Aussie Pet Mobile

$10 Off

We offer a convenient, luxurious, 15-step mobile pet grooming service with a one-on-one personal groomer experience. We hand-dry your pets with no cages involved to create an inviting and relaxing atmosphere with less stress for you and your furry friend! We come in our custom-designed, fullyequipped Mercedes vans and have certified and trained groomers to pamper your pets. Other services we offer are: • De–shedding treatment • Flea & tick control • Teeth brushing • Aloe re-moisturizing for skin & coat

• Pad treatments • Puppy cuts & shavedowns! • Among other services.

Visit www.aussiepetmobile.com or call 800-738-6624 to receive your $10 off coupon.

The Coolest Stuff for the Coolest Pets 20% Discount Moochie & Co.® offers unique pet products that are functional, well made, creatively designed and offer great value. They have the stuff pets and their parents love: designer dog collars, leashes and clothes, pet totes, toys and health and beauty products. Enjoy 20% off your next purchase! Simply visit www.moochieandco.com and enter discount code VPI when completing your purchase.

The PupUP!® Folding Pet Step

• 44% off a 5”x7” personalized granite laser etching or a set of four 4”x4” granite coasters (69.99) $39.00 NEW—Free Greeting Cards Send a card to someone you’re thinking about right now with a photo of your pet on it! You know your pets are cute! So why not show them to everyone? Now you can from the comfort of your own home. Visit www.GetEtched.com/VPI or call 877-838-2433 and inform the sales staff that you are a VPI policyholder.

Animal Behavior College

10% Off

Do you dream of a career working with animals? Enroll at Animal Behavior College, where animal lovers pursue animal careers. Become a Certified Dog Trainer, Veterinary Assistant or Pet Groomer. Enroll today, start training for your new career tomorrow! Special Offer—Get 10% off your ABC tuition, exclusively for VPI customers. Mention “VPI” upon enrollment to receive your discount. www.AnimalBehaviorCollegeCourses.com (800) 795-3294

Pet-Prints

25% Discount

Organize Your Pet Records & Information Easily store, retrieve and print your pet’s important information, including veterinary information, care instructions, vaccinations, pedigree documents, breeding records, medications, nutritional information and more. Easy To Print Forms Collecting information for a trip to the veterinarian or a care instruction sheet for the kennel is easier with Pet-Prints. With many of the most common forms quickly and easily available, just select your records, print and go! Quickly Print Fliers and Posters It’s hard to imagine your family pet becoming lost or stolen. Unfortunately more than 4.5 million pets are reported lost or stolen every year. Be prepared to respond rapidly to help recover your pet quickly with lost pet posters and fliers. Visit www.pet-prints.net and use coupon code VPI2010 to receive 25% off $29.99 retail price.

PEOPLE PERKS

25% Discount

40% Discount

Exclusive offer for VPI Pet Insurance policyholders: Join the Camping World President’s Club for only $12! You’ll save 40% off the regular one-year rate of $19.95. President’s Club members save 10%-50% off merchandise and installation fees at Camping World every day, as well as receiving a free subscription to RV View magazine; free product giveaways; discounts on travel, camping, memberships and much more! Camping World is America’s RV & Outdoor Store, featuring over 8,000 products that fit all your and your favorite travel companion’s needs. To take advantage of this special President’s Club offer and start saving today, log on to CampingWorld.com/specialpcoffer.

Chia Charger—NEW

10% Discount

These compact and lightweight pet stairs hold up to 200 lbs and need less space to set up than most pet ramps. Easy to carry and weighing less than 6 lbs, the PupUP! Folding Pet Step opens easily and takes up little space when stored.

The chia seed is an ancient food that has been recently re-discovered as a superfood for the modern age. Chia Charger has developed a line of allnatural food products with the chia seed as the focus as well as making the ingredient list easy-to-read. Please visit us at www.chiacharger.com. VPI customers can enjoy a 10% discount on their orders (Discount Code: VPI10).

To order call toll-free 877-897-7700, and mention VPI for an instant 25% discount (excluding shipping & handling).

Chia Charger products are for human consumption only, and are not intended for pets.

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 5

• 50% off an 8”x11” personalized granite etching (149.95) $75.00

Camping World President’s Club

New customer discount only. One coupon per customer, per service.

44-50%

Discount Get Etched will laser etch your favorite photo of your furry or feathered friends into a polished black granite keepsake that will last a lifetime. VPI policyholders receive specially-negotiated discounts off the retail price (not including taxes, shipping & handling).

VPI® Pet Insurance Newsletter

7/22/11 1:18 PM

Policyholder Perks

Capture Your Favorite Pet Photo Forever!

Our Policyholder Perks are offers exclusive to VPI policyholders. To take advantage of these offers, log on to the VPI Policyholder Portal at my.petinsurance.com and click on the Policyholder Perks link or call the numbers listed below.

Discounted Products & Services FunStuffForDogs.com

20% Discount

Come browse this frisky, friendly store for cool treats, toys, beds, apparel and more. VPI policyholders get their best discount on these upbeat, off-beat products for you and your dog. Visit www.FunStuffForDogs.com and use coupon code 06VPI to save 20% on the site, even on sale items (not including shipping or tax).

DoodyCalls Pet Waste Removal Service

50% Off First Month

Did you know that dog waste contains harmful bacteria and parasites? DoodyCalls eliminates the most unpleasant and time-consuming aspect of dog ownership: picking up what your dog leaves behind. DoodyCalls helps keep your lawn safe and healthy for your family and pets. Prices start at $11/service. To receive the 50% discount, please call 800-366-3922 and mention code DC-VPI or visit www.DoodyCalls.com and enter referral code DC-VPI to get an online quote.

Aussie Pet Mobile

$10 Off

We offer a convenient, luxurious, 15-step mobile pet grooming service with a one-on-one personal groomer experience. We hand-dry your pets with no cages involved to create an inviting and relaxing atmosphere with less stress for you and your furry friend! We come in our custom-designed, fullyequipped Mercedes vans and have certified and trained groomers to pamper your pets. Other services we offer are: • De–shedding treatment • Flea & tick control • Teeth brushing • Aloe re-moisturizing for skin & coat

• Pad treatments • Puppy cuts & shavedowns! • Among other services.

Visit www.aussiepetmobile.com or call 800-738-6624 to receive your $10 off coupon.

The Coolest Stuff for the Coolest Pets 20% Discount Moochie & Co.® offers unique pet products that are functional, well made, creatively designed and offer great value. They have the stuff pets and their parents love: designer dog collars, leashes and clothes, pet totes, toys and health and beauty products. Enjoy 20% off your next purchase! Simply visit www.moochieandco.com and enter discount code VPI when completing your purchase.

The PupUP!® Folding Pet Step

• 44% off a 5”x7” personalized granite laser etching or a set of four 4”x4” granite coasters (69.99) $39.00 NEW—Free Greeting Cards Send a card to someone you’re thinking about right now with a photo of your pet on it! You know your pets are cute! So why not show them to everyone? Now you can from the comfort of your own home. Visit www.GetEtched.com/VPI or call 877-838-2433 and inform the sales staff that you are a VPI policyholder.

Animal Behavior College

10% Off

Do you dream of a career working with animals? Enroll at Animal Behavior College, where animal lovers pursue animal careers. Become a Certified Dog Trainer, Veterinary Assistant or Pet Groomer. Enroll today, start training for your new career tomorrow! Special Offer—Get 10% off your ABC tuition, exclusively for VPI customers. Mention “VPI” upon enrollment to receive your discount. www.AnimalBehaviorCollegeCourses.com (800) 795-3294

Pet-Prints

25% Discount

Organize Your Pet Records & Information Easily store, retrieve and print your pet’s important information, including veterinary information, care instructions, vaccinations, pedigree documents, breeding records, medications, nutritional information and more. Easy To Print Forms Collecting information for a trip to the veterinarian or a care instruction sheet for the kennel is easier with Pet-Prints. With many of the most common forms quickly and easily available, just select your records, print and go! Quickly Print Fliers and Posters It’s hard to imagine your family pet becoming lost or stolen. Unfortunately more than 4.5 million pets are reported lost or stolen every year. Be prepared to respond rapidly to help recover your pet quickly with lost pet posters and fliers. Visit www.pet-prints.net and use coupon code VPI2010 to receive 25% off $29.99 retail price.

PEOPLE PERKS

25% Discount

40% Discount

Exclusive offer for VPI Pet Insurance policyholders: Join the Camping World President’s Club for only $12! You’ll save 40% off the regular one-year rate of $19.95. President’s Club members save 10%-50% off merchandise and installation fees at Camping World every day, as well as receiving a free subscription to RV View magazine; free product giveaways; discounts on travel, camping, memberships and much more! Camping World is America’s RV & Outdoor Store, featuring over 8,000 products that fit all your and your favorite travel companion’s needs. To take advantage of this special President’s Club offer and start saving today, log on to CampingWorld.com/specialpcoffer.

Chia Charger—NEW

10% Discount

These compact and lightweight pet stairs hold up to 200 lbs and need less space to set up than most pet ramps. Easy to carry and weighing less than 6 lbs, the PupUP! Folding Pet Step opens easily and takes up little space when stored.

The chia seed is an ancient food that has been recently re-discovered as a superfood for the modern age. Chia Charger has developed a line of allnatural food products with the chia seed as the focus as well as making the ingredient list easy-to-read. Please visit us at www.chiacharger.com. VPI customers can enjoy a 10% discount on their orders (Discount Code: VPI10).

To order call toll-free 877-897-7700, and mention VPI for an instant 25% discount (excluding shipping & handling).

Chia Charger products are for human consumption only, and are not intended for pets.

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 5

• 50% off an 8”x11” personalized granite etching (149.95) $75.00

Camping World President’s Club

New customer discount only. One coupon per customer, per service.

44-50%

Discount Get Etched will laser etch your favorite photo of your furry or feathered friends into a polished black granite keepsake that will last a lifetime. VPI policyholders receive specially-negotiated discounts off the retail price (not including taxes, shipping & handling).

VPI® Pet Insurance Newsletter

7/22/11 1:18 PM

Discounted Books, DVDs & Magazines Dog Fancy and Cat Fancy

78% Discount

Receive a one-year subscription of DOG FANCY or one year of CAT FANCY and save 78%—a special offer for VPI Pet Insurance policyholders! Order DOG FANCY now! Visit www.DogFancy.com/VPI or call 800-896-4939 and give code M906DVPI to receive this special offer. Subscribe today for just $13!

Cat Professional

25% Discount

If your cat has been diagnosed with an illness such as lower urinary tract disease or hyperthyroidism, it can be difficult to know what is best in caring for your pet. Cat Professional has a wide range of books to help you through the process. Cat Professional is an organization dedicated to providing the best advice for cat owners and veterinary professionals, so you can rest assured that the information comes from a source you can trust. Advice to help you help your cat

*Canadian and foreign, add $18 payable in U.S. funds for each subscription. Please allow 6-8 weeks for delivery. Renewals will continue with next available issue. Savings based on cover price.

Written by international experts in their field, books from Cat Professional are filled with practical advice on how to look after your cat. From ways to can relieve stress in your cat’s environment to step-by-step guides to giving your cat its medication, these books serve as an essential guide to providing the best care for your cat.

Modern Dog Magazine

Four titles are available now from Cat Professional. Each can be purchased as fully illustrated PDFs ready for immediate downloaded, or purchased as books.

Order CAT FANCY now! Visit www.CatFancy.com/VPI or call 800-468-1618 and give code M906CVPI to receive this special offer. Subscribe today for just $13!*

Available instantly as PDF or as softcover books

60% Discount

Exclusive offer for VPI Pet Insurance policyholders: get a one-year subscription to Modern Dog magazine for just $8.00! You’ll save 60% off the newsstand price. Featuring training tips, expert advice, heart-warming stories, the hottest trends and more, Modern Dog is your guide to canine-inclusive living.

• Caring for a cat with lower urinary tract disease • Caring for a cat with kidney failure • Caring for a cat with hyperthyroidism • Caring for a blind cat

Order online or call 800-417-6289 and mention VPI to take advantage of this very special offer.

Visit www.catprofessional.com/publications_us.html and enter coupon code VPI2010 to receive 25% off the retail prices of $13.99 for PDF download; $17.99 for soft cover (plus S&H).

Free Spirit Publishing Books

20% Discount

Visit www.freespirit.com and use online coupon code VPI20 to get a 20% discount (excluding shipping and tax) on all Free Spirit Publishing items. Call 800-735-7323 to request a free catalog or to order by phone.

The Pet Lover’s Guide

20% Discount

When it comes to the health and well-being of your pets, nothing but the very best will do. Written by leading experts in veterinary medicine, The Pet Lover’s Guides offer a reliable source for answers to pet-related questions and concerns. Purchase online or call 800-325-4177 ext. x4478064 for a 20% discount and free shipping (taxes not included).

The Safe Dog Handbook

25% A Complete Guide to Protecting Your Pooch, Indoors and Out By Melanie Monteiro

Each year, thousands of dogs and puppies are hurt or killed by a host of easily preventable accidents. The Safe Dog Handbook is the most complete resource ever written on canine safety, teaching dog owners everything they need to know to prevent accidents, spot hazards and respond to emergencies to ensure the safety of their beloved pets wherever they go— from the family room to a family vacation. Beautifully photographed and spiral-bound for easy reference, this essential guide includes: • Dog-and puppy-proofing basics • Color, illustrated first-aid guide • Complete toxic plant guide • Dangerous “people” foods and safe alternatives

PuppySmarts Training DVD ®

20% Discount

These award-winning video training lessons are recommended by veterinarians and behaviorists across the country. The lessons demonstrate how to quickly train your dog in a way that is gentle, easy, effective and fun! Training can be fun for you and your dog—let PuppySmarts® show you how.

Discount

• Disaster preparedness

• Tips for safe driving, flying, boating and outdoor adventures • Holiday safety and how to avoid weather-related hazards • Special section for toy breeds • And much more!

Enjoy 25% off your next purchase! Simply call 800-826-6600 or visit http://tinyurl.com/ra6acn and enter discount code SAFEDOG when completing your purchase.

As a VPI policyholder you automatically qualify for a 20% discount on the six-lesson set from PuppySmarts®. Just visit www.puppysmarts.com/vpi.htm.

Lighthearted Press Books

For Every Dog An Angel and For Every Cat An Angel

Pet Emergency Pocket Guide

30% Discount

Keep your pet healthy and safe. From the leaders in emergency reference publishing since 1986, this guide is sturdy, waterproof and alcohol-fast. Easy to use and understand, it covers everything from daily care and first aid to disaster and evacuation planning, CPR and emergency response. A must-have tool for new and experienced pet owners alike. For more information, and to receive a 30% discount on the Pet Emergency Pocket Guide, visit www.informedguides.com, and enter promo code VPI01.

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 6

20% Discount

Whether you are welcoming a new critter into your heart and home or are saying goodbye to a beloved four-legged friend, these heart-warming books will inspire and enchant animal lovers of all ages. To receive a 20% discount on these books visit www.lightheartedpress.com or call 877-385-6837 and use discount code VPIBOOKS. VPI hereby disclaims any and all liability for any product or service offered herein and VPI makes no warranties, express or implied, with respect to any product or service offered. Your participation in any of the promotions is strictly voluntary and is solely between you and the offerer of the product or service. Nothing herein shall be deemed to be an approval, endorsement or recommendation of product or service. Although VPI tries to ensure that all information, whether in relation to the products, services, offerings or otherwise (“Information”) is correct, VPI does not guarantee the accuracy of the Information and makes no representations or warranties as to the completeness or accuracy of the Information. You agree that VPI shall not be responsible or liable for any loss or damage of any sort incurred as the result of any business dealings you have with the offerer of any product or service.

VPI® Pet Insurance Newsletter

7/22/11 1:18 PM

Discounted Books, DVDs & Magazines Dog Fancy and Cat Fancy

78% Discount

Receive a one-year subscription of DOG FANCY or one year of CAT FANCY and save 78%—a special offer for VPI Pet Insurance policyholders! Order DOG FANCY now! Visit www.DogFancy.com/VPI or call 800-896-4939 and give code M906DVPI to receive this special offer. Subscribe today for just $13!

Cat Professional

25% Discount

If your cat has been diagnosed with an illness such as lower urinary tract disease or hyperthyroidism, it can be difficult to know what is best in caring for your pet. Cat Professional has a wide range of books to help you through the process. Cat Professional is an organization dedicated to providing the best advice for cat owners and veterinary professionals, so you can rest assured that the information comes from a source you can trust. Advice to help you help your cat

*Canadian and foreign, add $18 payable in U.S. funds for each subscription. Please allow 6-8 weeks for delivery. Renewals will continue with next available issue. Savings based on cover price.

Written by international experts in their field, books from Cat Professional are filled with practical advice on how to look after your cat. From ways to can relieve stress in your cat’s environment to step-by-step guides to giving your cat its medication, these books serve as an essential guide to providing the best care for your cat.

Modern Dog Magazine

Four titles are available now from Cat Professional. Each can be purchased as fully illustrated PDFs ready for immediate downloaded, or purchased as books.

Order CAT FANCY now! Visit www.CatFancy.com/VPI or call 800-468-1618 and give code M906CVPI to receive this special offer. Subscribe today for just $13!*

Available instantly as PDF or as softcover books

60% Discount

Exclusive offer for VPI Pet Insurance policyholders: get a one-year subscription to Modern Dog magazine for just $8.00! You’ll save 60% off the newsstand price. Featuring training tips, expert advice, heart-warming stories, the hottest trends and more, Modern Dog is your guide to canine-inclusive living.

• Caring for a cat with lower urinary tract disease • Caring for a cat with kidney failure • Caring for a cat with hyperthyroidism • Caring for a blind cat

Order online or call 800-417-6289 and mention VPI to take advantage of this very special offer.

Visit www.catprofessional.com/publications_us.html and enter coupon code VPI2010 to receive 25% off the retail prices of $13.99 for PDF download; $17.99 for soft cover (plus S&H).

Free Spirit Publishing Books

20% Discount

Visit www.freespirit.com and use online coupon code VPI20 to get a 20% discount (excluding shipping and tax) on all Free Spirit Publishing items. Call 800-735-7323 to request a free catalog or to order by phone.

The Pet Lover’s Guide

20% Discount

When it comes to the health and well-being of your pets, nothing but the very best will do. Written by leading experts in veterinary medicine, The Pet Lover’s Guides offer a reliable source for answers to pet-related questions and concerns. Purchase online or call 800-325-4177 ext. x4478064 for a 20% discount and free shipping (taxes not included).

The Safe Dog Handbook

25% A Complete Guide to Protecting Your Pooch, Indoors and Out By Melanie Monteiro

Each year, thousands of dogs and puppies are hurt or killed by a host of easily preventable accidents. The Safe Dog Handbook is the most complete resource ever written on canine safety, teaching dog owners everything they need to know to prevent accidents, spot hazards and respond to emergencies to ensure the safety of their beloved pets wherever they go— from the family room to a family vacation. Beautifully photographed and spiral-bound for easy reference, this essential guide includes: • Dog-and puppy-proofing basics • Color, illustrated first-aid guide • Complete toxic plant guide • Dangerous “people” foods and safe alternatives

PuppySmarts Training DVD ®

20% Discount

These award-winning video training lessons are recommended by veterinarians and behaviorists across the country. The lessons demonstrate how to quickly train your dog in a way that is gentle, easy, effective and fun! Training can be fun for you and your dog—let PuppySmarts® show you how.

Discount

• Disaster preparedness

• Tips for safe driving, flying, boating and outdoor adventures • Holiday safety and how to avoid weather-related hazards • Special section for toy breeds • And much more!

Enjoy 25% off your next purchase! Simply call 800-826-6600 or visit http://tinyurl.com/ra6acn and enter discount code SAFEDOG when completing your purchase.

As a VPI policyholder you automatically qualify for a 20% discount on the six-lesson set from PuppySmarts®. Just visit www.puppysmarts.com/vpi.htm.

Lighthearted Press Books

For Every Dog An Angel and For Every Cat An Angel

Pet Emergency Pocket Guide

30% Discount

Keep your pet healthy and safe. From the leaders in emergency reference publishing since 1986, this guide is sturdy, waterproof and alcohol-fast. Easy to use and understand, it covers everything from daily care and first aid to disaster and evacuation planning, CPR and emergency response. A must-have tool for new and experienced pet owners alike. For more information, and to receive a 30% discount on the Pet Emergency Pocket Guide, visit www.informedguides.com, and enter promo code VPI01.

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 6

20% Discount

Whether you are welcoming a new critter into your heart and home or are saying goodbye to a beloved four-legged friend, these heart-warming books will inspire and enchant animal lovers of all ages. To receive a 20% discount on these books visit www.lightheartedpress.com or call 877-385-6837 and use discount code VPIBOOKS. VPI hereby disclaims any and all liability for any product or service offered herein and VPI makes no warranties, express or implied, with respect to any product or service offered. Your participation in any of the promotions is strictly voluntary and is solely between you and the offerer of the product or service. Nothing herein shall be deemed to be an approval, endorsement or recommendation of product or service. Although VPI tries to ensure that all information, whether in relation to the products, services, offerings or otherwise (“Information”) is correct, VPI does not guarantee the accuracy of the Information and makes no representations or warranties as to the completeness or accuracy of the Information. You agree that VPI shall not be responsible or liable for any loss or damage of any sort incurred as the result of any business dealings you have with the offerer of any product or service.

VPI® Pet Insurance Newsletter

7/22/11 1:18 PM

Applications subject to Underwriting approval / Underwritten by Veterinary Pet Insurance Company (CA), Brea, CA; National Casualty Company (all other states), Madison, WI, an A+15 rated company. ©2011 Veterinary Pet Insurance Company. Nationwide Insurance is a service mark of Nationwide Mutual Insurance Company. 11RET1432

This newsletter is published and distributed as a service by Veterinary Pet Insurance Company (VPI¨). Publication herein of any advertisement, article, product information, or any other information or data does not necessarily imply the endorsement or approval of the advertiser, product, service, or author viewpoint by VPI. VPI disclaims any responsibility for the claims made by any advertisers in or contributors to this newsletter.

PAID

CITY OF INDUSTRY, CA PERMIT NO. 4447

PO Box 2488 Brea, CA 92822-2488

U.S. POSTAGE

PRESORT STANDARD

THE

Top Toxic Human Meds

Hidden Pet Toxins in Your Home SUMMER/FALL VOLUME 8, ISSUE 2

When our policyholders speak, we listen. Let us know what you think so that we can continue to improve our products and services. Post a review at my.petinsurance.com.

VPI Policyholder Reference Guide Visit my.petinsurance.com to:

We know you love pets.

That’s why we want to provide you with only the best pet-related information and service. If you know other people who love pets, tell them about the great benefits you get from VPI Pet Insurance!

petinsurance.com/referral 800-719-1176

• Submit a claim • Get info on how to e-mail a claim • Obtain a claim form • Update your payment information • View the status of current claims • Update your contact information

To submit a claim: VPI Claims Department PO Box 2344 Brea, CA 92822-2344 Or FAX to 714-989-5600

To speak to a Customer Care representative: 800-540-2016 Monday-Friday 5:00 AM to 7:00 PM (Pacific) Saturday 7:00 AM to 3:30 PM (Pacific)

For group enrollment: 877-PETS-VPI (877-738-7874) Monday-Friday 5:00 AM to 7:00 PM (Pacific) Saturday 7:00 AM to 3:30 PM (Pacific)

To enroll an additional pet or renew your policy: 888-341-0789 Monday-Friday 5:00 AM to 7:00 PM (Pacific) Saturday 7:00 AM to 3:30 PM (Pacific)

+

New! E-mail Your Claims Policyholder Portal Now Even Easier to Use 2011 Hambone Awards Policyholder Perks

VPI® Pet Insurance Newsletter

1432_Companion_Summer/Fall.indd 1

7/22/11 1:17 PM