BID DOCUMENT OPEN TENDER

BID DOCUMENT OPEN TENDER ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 an...
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BID DOCUMENT

OPEN TENDER ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

Tender no. : EOT/COMM/15-16/009 dated: 30/07/2015

Due Date: 14/08/2015 (15.00 Hrs.)

TWO PART BID PART-1: TECHNO-COMMERCIAL BID PART-2: PRICE BID

WEST BENGAL ELECTRONICS INDUSTRY DEVELOPMENT CORPORATION LTD. (A Govt. of West Bengal Undertaking)

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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Earnest Money Deposit

Brief description of work

(EMD / BG) (Rs)

OPEN TENDER For : ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

Bid Submission & Opening Venue

Start date of Tender availability at Office

Rs.10,000.00 (In the form of DD in favour of WBEIDC Limited).

Last date and time of Tender submission

14/08/2015 30/07/2015

(15.00Hrs)

Date of opening of Tender (Technical Part)

14/08/2015 (16.00Hrs) .

.

WEST BENGAL ELECTRONICS INDUSTRY DEVELOPMENT CORPORATION LIMITED (A Govt. of West Bengal Undertaking) Webel Bhavan, Block-EP & GP, Sector-V, Salt Lake, Kolkata – 700091.

Webel Bhavan, Block-EP & GP, Sector-V, Salt Lake, Kolkata:-700091 For any query regarding this tender please contact Sri Pratul Show , DGM (Commercial) by Phone8820990476 or by e-mail at mail ID: [email protected] on or before 15.00 Hrs , 06/08/2015. No queries will be entertained after this time frame. If tender committee feels, suitable corrigendum will be hosted in our web site before 11/08/2015 for the information of all prospective bidders. WBEIDC Limited reserves the right to accept or reject any or all the tenders without assigning any reason thereof. WBEIDC Ltd will not be responsible for any postal delay. Late submission of Bid will not be accepted.

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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NOTICE INVITING TENDER ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD West Bengal Electronics Industry Development Corporation Limited invites sealed tenders in Two-Bid from firms having sufficient experience and credentials for successful completion of similar nature of job preferably in a Govt. Department. for performing Consulting Agency for Preparation of Audit For Performing Third-Party Assessment and Award of Certification under ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 Standard Bidders are requested to go thoroughly through the Terms of Reference (TOR) given below, before submitting the proposal. The proposal, complete in all respects, are to be submitted to the following address by Post/ Courier/ Speed Post/ By Hand. Email submission of proposals is not permitted. Wing Commander Pratul Show DGM (Commercial) West Bengal Electronics Industry Development Corporation Limited Webel Bhavan, Block- EP & GP Sector-V, Salt Lake Kolkata- 700 091 Tel: +91 33 23392270, 8820990476 Fax: +91 00 33 23571708; [email protected]

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD Terms of Reference (TOR) OBJECTIVE Arrange or preparation of relevant documents for Performing Third party Audit/ Assessment and Awarding Certification under ISO 9001:2008, ISO 27001:2013 and ISO 20000-1: 2011 Standard for the Corporate Office of WBEIDC Limited.

SCOPE OF WORK existing System based on requirements of ISO 9001:2008 , ISO 27001:2013 and ISO 20000-1: 2011 Standard and suggest amendments, if any;

AUDITEE LOCATION The Auditee Institution is located at Webel Bhavan, Block- EP & GP, Sector-V, Salt Lake, Kolkata- 700 091. TIME FRAME The time frame required for the assignment to be completed is to be indicated by the Bidder in the Financial quote . While evaluating the financial bid, 30% weitage would be applied on the Time Frame indicated by the Bidder. In the event of failure to meet the completion date by the L1 Bidder, LD will be imposed for sum equivalent to 1 % of the Contract value for each week subject to a ceiling of 5%. In the event of LD exceeding 5% of the contract value, WBEIDC reserves the right to terminate the contract and get the job completed by any other competent party. The difference of cost will be recovered from the L1 Bidder either from EMD or PBG Amount.

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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ELIGIBILITY CRITERIA: The bidding firm should be a Govt. registered Company with Service Tax registration and having Lead Auditor of ISO 27000 in its payroll. carried out consultation and assessed the documentation for ISO Certification to at least Three (3) Central/ State Government Departments, PSUs or reputed Multinational Companies preferably working in the areas of IT Industry.

Documentary Evidence for the following must be submitted, to support your eligibility: Contract/Work/Engagement orders indicating the details of assignment, client, value of assignment, date & year of award etc;

PROPOSAL SUBMISSION Each proposal should be submitted in two parts, viz.

The technical and financial proposal must be submitted in two separate sealed envelopes indicating clearly on envelopes as “TECHNICAL PROPOSAL” and “FINANCIAL PROPOSAL”, followed by the nomenclature of the assignment. Financial proposal is to indicate a warning “DO NOT OPEN WITH THE TECHNICAL PROPOSAL ” The envelopes containing the Technical and Financial Proposals shall be placed into an outer envelope and sealed. This outer envelope shall bear the title of the assignment “ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD” and the submission address.

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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Technical Proposal Content Technical Proposal should be prepared considering Objective, Scope, Approach & Methodology, Activity Schedule & Deliverables as well as other information given in this document. Financial Proposal Content Financial proposal shall include Consulting Fee, Contingencies and Taxes separately in Indian Rupees and the time period for completion. The Price Bids for ISO 9001:2008, ISO 27001:2013 and ISO 20000-1: 2011 are to be submitted separately as per attached proforma. Total consolidated Price Bid is to be indicated in the proforma given in the Bid Document. assessed by the Tender Committee. Bidders will be ranked in terms of their of cost of proposal and the proposed time period in the ratio of 70% and 30% respectively and L-1 bidder selected. -1 Bidder will be considered for award of contract. with respect to evaluation / selection criteria. NOTE i) The tenderer has to quote in the prescribed price bid format. Quoting in any other manner will not be entertained. ii) Tender with over written or erased, illegible rate or rates not shown in figures and words will be liable for rejection. iii) WBEIDC takes no responsibility for any loss of documents/ delay/ non-receipt of tender specification/ tender sent by post or by any other arrangement. iv) Tenders received after due date & time will not be considered. v) No extra cost, other than that mentioned in Price Bid would be taken into account. v) The offer should be valid for a period of 90 days from the date of opening of tender, failing which the tender will be liable for rejection. vi) The rate quoted should be FIRM and in Indian Rupees. Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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vii) Payment will be made against Invoice on completion of the Certification Audit and no advance payment will be allowed. Viii) Performance Bank Guarantee : L-1 Bidder will require to deposit 10% of total LOI / PO amount as PBG in favour of WBEIDC Limited from a nationalized / scheduled bank for a period of 60 days more than the completion period of the job as per attached format. ix) Bid Form duly filled to be submitted with the Technical Proposal Letter. x) All pages of the Tender documents should be duly signed & stamped and submitted with the bid as acceptance all the points of the tender

LAST DATE FOR SUBMISSION OF PROPOSAL The Proposals must be sent to WBEIDC office on or before 15:00 hrs on Wednesday, the 14th August, 2015 . The proposals are to be sent only in hard copy by post/courier/ by-hand. Emails will not be considered.

Proposals should be addressed to : Wing Commander Pratul Show DGM (Commercial) West Bengal Electronics Industry Development Corporation Limited Webel Bhavan, Block- EP & GP Sector-V, Salt Lake Kolkata- 700 091

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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ISO 9001:2008 PROFORMA FOR PRICE BID

S.No. Particulars 1 2 3 4 5.

Time schedule (WEEKS)

Amount (INR)

Remarks

Consulting Document Review Contingencies Taxes Any other charges TOTAL

(Total Amount in words (INR) ______________________________________________________________________ _____________________________________________________________________)

Place & Date:

__________________________________

Authorised Signatory Name & Designation Office Seal

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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ISO 20000-1: 2011 PROFORMA FOR PRICE BID

S.No. Particulars 1 2 3 4 5.

Time schedule (WEEKS)

Amount (INR)

Remarks

Consulting Document Review Contingencies Taxes Any other charges TOTAL

(Total Amount in words (INR) ______________________________________________________________________ _____________________________________________________________________)

Place & Date:

__________________________________

Authorised Signatory Name & Designation Office Seal

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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ISO 27000:2013 STANDARD PROFORMA FOR PRICE BID

S.No. Particulars 1 2 3 4 5.

Time schedule (WEEKS)

Amount (INR)

Remarks

Consulting Document Review Contingencies Taxes Any other charges TOTAL

(Total Amount in words (INR) ______________________________________________________________________ _____________________________________________________________________)

Place & Date:

__________________________________

Authorised Signatory Name & Designation Office Seal

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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CONSOLIDATION OF PRICE BID

S.No. Particulars 1 2 3

Time schedule (WEEKS)

Amount (INR)

Remarks

ISO 9001:2008 ISO 20000-1: 2011 ISO 27000:2013 GRAND TOTAL

(Grand Total Amount in words (INR) ______________________________________________________________________ _____________________________________________________________________)

Place & Date:

__________________________________

Authorised Signatory Name & Designation Office Seal

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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PERFORMANCE SECURITY GUARANTEE BOND FORMAT In consideration of the MD, WBEIDC (hereinafter called ‘WBEIDC’) having agreed to exempt ___________________ (hereinafter called ‘the said contractor(s)’) from the demand under the terms and conditions of an agreement/Advance Purchase Order No ________________ dated ____________ made between _____________________ and __________________ for the supply of _______________________ (hereinafter called “the said agreement ”), of security deposit for the due fulfillment by the said contractor (s) of the terms and conditions contained in the said Agreement, on production of the bank guarantee for _____________________________________we, (name of the bank) _________________________ ( hereinafter refer to as “the bank”) at the request of ___________________________________ (contractor(s)) do hereby undertake to pay to the WBEIDC an amount not exceeding ___________________ against any loss or damage caused to or suffered or would be caused to or suffered by WBEIDC by reason of any breach by the said Contractor(s) of any of the terms or conditions contained in the said Agreement. 2. We (name of the bank) ____________________ do hereby undertake to pay the amounts due and payable under this guarantee without any demure, merely on a demand from the WBEIDC by reason of breach by the said contractor(s)’ of any of the terms or conditions contained in the said Agreement or by reason of the contractors(s)’ failure to perform the said Agreement. Any such demand made on the bank shall be conclusive as regards the amount due and payable by the Bank under this guarantee where the decision of WBEIDC in these counts shall be final and binding on the bank. However, our liability under this guarantee shall be restricted to an amount not exceeding ___________________________________. 3. We undertake to pay to the WBEIDC any money so demanded notwithstanding any dispute or disputes raised by the contractor(s)/supplier(s) in any suit or proceeding pending before any court or tribunal relating thereto our liability under this present being absolute and unequivocal. The payment so made by us under this bond shall be valid discharge of our liability for payment there under and the contractor(s)/supplier(s) shall have no claim against us for making such payment. 4. We (name of the bank)_________________________ further agree that the guarantee herein contained shall remain in full force and effect during the period that would be taken for the performance of the said agreement and that it shall continue to be enforceable till all the dues of the WBEIDC under or by virtue of the said Agreement have been fully paid and its claims satisfied or discharged or till ________________________(office/Department) WBEIDC certifies that the terms and conditions of the said Agreement have been fully or properly carried out by the said contractor(s) and accordingly discharges this guarantee. Unless a demand or claim under this guarantee is made on us in writing on or before the expiry of 60 days + Consulting period (as specified in the tender no. --------------------------------------------------- from the date hereof, we shall be discharged from all liabilities under this guarantee thereafter.

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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5. We (name of the bank)_________________________ further agree with the WBEIDC that the WBEIDC shall have the fullest liberty without our consent and without affecting in any manner our obligations hereunder to vary any of the terms and conditions of the said Agreement or to extend time of performance by the said contractor(s) from time to time or to postpone for any time or from time to time any of the powers exercisable by the WBEIDC against the said Contractor(s) and to forbear or enforce any of the terms and conditions relating to the said agreement and we shall not be relieved from our liability by reason of any such variation, or extension being granted to the said Contractor(s) or for any forbearance, act or omission on the part of the WBEIDC or any indulgence by the WBEIDC to the said Contractor(s) or by any such matter or thing whatsoever which under the law relating to sureties would, but for this provision, have effect of so relieving us.

6. This guarantee will not be discharged due to the change in the constitution of the Bank or the Contractor(s)/supplier(s).

7. We (name of the bank) ____________________ lastly undertake not to revoke this guarantee during its currency except with the previous consent of the WBEIDC in writing.

Dated the ________________ day of _______

for __________________________________ (indicate the name of bank)

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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BID FORM

(Bidders are requested to furnish the Bid Form in the Format given in this section, filling the entire Blank and to be submitted on Letter Head)

Ref No : ( Mandatory)

Date : ( Mandatory)

To, The DGM (Commercial) WBEIDC Ltd Webel Bhavan Block EP & GP, Sector-V Salt Lake Electronics Complex Kolkata-700091. Dear Sir, Having examined the Bid documents we, the undersigned, offer to undertake the job of “ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD as per the Tender No. -----------------------

---------------------------------------- dated---------------------th

We agree to abide by this bid for the period up to 31 Jan, 2016 from the date of awarding of contract and it shall remain binding upon us for acceptance at any time before the expiry of the period. This bid, together with your written acceptance thereof and your order / notification of award, shall constitute a binding contract between us. We understand that WBEIDC reserves the right to accept in full / part or reject any or all the bids received or split order within successful bidding without any explanation to bidders and its decision on the subject will be final and binding on Bidder. We also understand that WBEIDC is not bound to accept the L-1 bid for placement of order.

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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We had given an EMD of Rs. --------------- (DD ____________) along with the technical document.

No_____________ dated ____________ on

We also abide to go through bank Guarantee as required by this tender document.

Dated, this …………………..day of ……………………20--………………………………………………… Signature

……………………………………………………….. (In capacity of) dulyauthorised to sign bid for and on behalf of (Name and Address of the Bidder) (Affix Official Seal)

Tender No : EOT/COMM/15-16/009 dated 30/07/2015 for Open Tender for ENGAGEMENT OF CONSULTING AGENCY FOR PREPARATION OF AUDIT FOR AWARD OF CERTIFICATION UNDER ISO 9001 : 2008, ISO 27001:2013 and ISO 20000-1: 2011 STANDARD

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