Beyond the Technical: Coaching Tools for Actuaries Simon Warsop
Beyond the Technical Coaching Tools for Actuaries Simon Warsop
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Coaching Model
The Conversation
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Exploring Strengths
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Dark grey R63 G69 B72
Pea green R121 G163 B42
Facilitation Styles – John Heron Authoritative Interventions
Prescriptive
Give advice, direction
Informative
Give information, instruction
Confronting
Challenge behaviour, attitude
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Facilitative Interventions
Cathartic
Help understand, express, overcome emotions
Catalytic
Help reflect, discover, learn
Purple R143 G70 B147
Fuscia R233 G69 B140
Supportive
Build confidence, praising
Red R200 G30 B69
Orange R238 G116 29
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Ice Breaker
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Dark grey R63 G69 B72
Discuss with your neighbour how to intervene when: 1. A colleague says they are afraid to present at a meeting 2. A stranger asks you the time
Pea green R121 G163 B42
3. Your friend tells you they have lost their job
Forest green R0 G132 B82
4. Your child runs into a busy road
Bottle green R17 G179 B162
5. A team member asks how to get a promotion
Cyan R0 G156 B200
6. A colleague will not appoint an applicant based on their ethnicity
Light blue R124 G179 B225
Violet R128 G118 B207
Supportive
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Coaching Model
The Conversation
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Exploring Strengths
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
“Standard” Coaching Model – I GROW
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
Issue
What is the issue? Catalyst or cathartic?
ary colour palette
Dark grey R63 G69 B72
Goal
What goal do you want to achieve? Why? Care: You might get your wish!
Reality
What is the reality today? Why does this reality exist?
Options
What could move you toward your goal? What else?
Wrap up
What will you actually do? Make this SMART!
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
SMART
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
When agreeing actions, objectives or goals: Make them SMART
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Dark grey R63 G69 B72
• Specific
• Specific
• Measurable
• Measurable
• Achievable
• Aligned
Cyan R0 G156 B200
• Relevant
• Realistic
Light blue R124 G179 B225
• Timed
• Timed
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Gold R217 G171 B22
Mid blue R64 G150 B184
Coaching Model
Light grey R220 G221 B217
ary colour palette
The Conversation
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Exploring Strengths
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Choosing your victim(!)
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
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Will Benefit
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Won’t Benefit
Light blue R124 G179 B225
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
You can’t
You can
Colleague An angry Poor Your Your Someone Stranger FriendsYourself! whoin asks performerkids spouse you dislike acolleague pub 10
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Extremely Open Questions
Gold R217 G171 B22
• Closed
Are you well?
Light grey R220 G221 B217
• Open
How are you?
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• Extremely open What’s going on?
Mid blue R64 G150 B184
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
• Closed
Did that meeting make you feel frustrated?
• Open
How did you feel following that meeting?
• Extremely open How is all this stuff making you feel? • Closed
Do you want chicken for tea?
• Open
What do you fancy for tea?
• Extremely open What cross roads are you at?
Red R200 G30 B69
Orange R238 G116 29
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
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Feedback – SBI
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Situation When we were in the meeting with Bill on Tuesday…
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Behaviour …you said “Bill, your idea is ridiculous!”…
Impact …and that made me feel uncomfortable.
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Coaching Model
The Conversation
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Exploring Strengths
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
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Core Qualities – Daniel Ofman
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
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Core Quality
Overplayed
Outgoing
Pitfall Overbearing
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Positive Opposite
Positive Opposite
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Allergy
Purple R143 G70 B147
Withdrawn
Fuscia R233 G69 B140
Overplayed
Challenge Quality Listening
Red R200 G30 B69
Orange R238 G116 29
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Core Qualities 2
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Core Quality
Overplayed
Organised
Pitfall Control freak
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Positive Opposite
Positive Opposite
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Allergy
Purple R143 G70 B147
Woolly
Overplayed
Challenge Quality Flexible
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
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Core Qualities – Now you try
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
Core Quality
Overplayed
Pitfall
ary colour palette
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Positive Opposite
Positive Opposite
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Purple R143 G70 B147
Allergy
Overplayed
Challenge Quality
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Gold R217 G171 B22
Issue Goal Reality Options Wrap up
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Dark grey R63 G69 B72
Situation Behaviour Impact
Open
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Final Word
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
ary colour palette
Tools and models are useful but… ...the most important thing is…
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Purple R143 G70 B147
Fuscia R233 G69 B140
Red R200 G30 B69
Orange R238 G116 29
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05/10/2015
palette for PowerPoint yations colour palette
Dark blue R17 G52 B88
Gold R217 G171 B22
Mid blue R64 G150 B184
Light grey R220 G221 B217
Questions
Comments
ary colour palette
Dark grey R63 G69 B72
Pea green R121 G163 B42
Forest green R0 G132 B82
Bottle green R17 G179 B162
Cyan R0 G156 B200
Light blue R124 G179 B225
Violet R128 G118 B207
Purple R143 G70 B147
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