COURSE

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS February 5, 2015 Houston Marriott West Loop by The Galleria Houston, TX POST-COURSE WORKSHOP

DAMAGE PREVENTION PROGRAMS FOR PIPELINE COMPANIES FRIDAY, FEBRUARY 6, 2015

EUCI is authorized by IACET to offer 0.7 CEUs for the course and 0.4 CEUs for the workshop.

1

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS February 5, 2015 Houston, TX

OVERVIEW Each pipeline operator is required to develop, implement, and evaluate a written continuing public education program that follows the guidance provided in the American Petroleum Institute’s (API) Recommended Practice (RP) 1162. This course will review the requirements with a focus on program enhancements, development of communication for special audiences, establishing meaningful metrics, and inspection and enforcement guidance. Professionals from Crimson Pipeline will describe the development and implementation of their School Outreach Program. Attendees will be given the opportunity to ask questions and learn from professionals with “boots on the ground” experience implementing outreach programs. Attendees will leave with practical, immediately applicable information on how to implement a successful public education program, best practices for program implementation and regulatory compliance, and guidelines for evaluating a program’s effectiveness.

WHO SHOULD ATTEND • • • • • • •

C-level executives of pipeline companies In-house counsel Compliance managers Public awareness program managers Pipeline company staff with regulatory, public communications, and local affairs responsibilities Pipeline project managers Siting, right-of-way, and land management professionals within pipeline companies

LEARNING OUTCOMES • • • • • • • •

Explain the principal objectives of the API RP 1162 Identify the baseline requirements of the API RP 1162 Describe how to evaluate your Public Awareness Program (PAP) compliance Discuss how to design a program for special stakeholders Explain how to establish and use meaningful metrics to evaluate your program Discuss ideas for PAP enhancements Review a Crimson Pipeline School Outreach Program case study Discuss “boots on the ground” information regarding Crimson Pipeline’s School Outreach Program with Crimson Pipeline professionals

2

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS February 5, 2015 Houston, TX

AGENDA Thursday, February 5, 2015 8:00 – 8:30 a.m.

Registration and Continental Breakfast

8:30 a.m. – 4:30 p.m. Course Timing 12:00 – 1:00 p.m.

Group Luncheon



Introduction: Public Awareness Drivers • What you need to know about public awareness drivers o Common public awareness drivers o The current state of public awareness for pipeline companies

Public Awareness Regulations • API RP 1162 o Principle objectives o The scope of 1162 o Factors to consider o Baseline requirements o Supplemental requirements • Your company and API RP 1162 regulatory compliance: What you need to know

Program Enhancements and Special Groups • Designing programs for special stakeholders o Common considerations o Frequently Asked Questions



Case Study: Crimson Pipeline School Outreach Program

Case Study





•

Crimson Pipeline representatives discuss their program o

What worked and what didn’t

o

Tips toward a successful public education and outreach program

o

“Boots on the ground” Q&A

Evaluating Your Public Awareness Program: Substance and Process •

Meaningful metrics

•

Yearly self-assessment

•

Pre-test effectiveness of materials

•

Program evaluations every 4 years

•

Continuous improvement: Acting on findings

PHMSA Public Awareness Programs (PAP) •

•

Effectiveness inspections o

The inspection process

o

What to expect

o

Tips for a successful inspection

o

Frequently asked questions

Enforcement guidance o

How enforcement decisions are made

o

Best practices for your company

3

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS February 5, 2015 Houston, TX

INSTRUCTORS Charlene Wright / Partner / Shook, Hardy, & Bacon, LLP Ms. Wright is co-chair of the firm’s Energy Practice and a member of the Environmental Law Practice, where she focuses on regulatory matters and litigation arising from the construction and operation of natural gas, crude oil, refined products and gas liquids pipelines and the transportation and storage of hazardous materials in North America. She advises clients on complex federal and state laws, agency regulations and industry standards including the Pipeline Safety Act, Federal Hazardous Materials Transportation law, Occupational Safety and Health Act, (OSHA) Toxic Substances Control Act, (TSCA), the PCB Mega Rule, LP Gas Code and NFPA Standards. She represents clients in compliance, enforcement and permitting matters include those under the authority of the U.S. Pipeline and Hazardous Materials Safety Administration (PHMSA), Federal Energy Regulatory Commission (FERC), Bureau of Ocean Energy Management Regulation & Enforcement (BOEMRE), U.S. Environmental Protection Agency (EPA), Federal Motor Carrier Safety Administration (FMSCA), United States Coast Guard, (USCG), State and Local LP Gas Agencies, the Texas Railroad Commission, and Transport Canada. Her experience includes drafting comments to proposed rules impacting the industry and analysis of legislative initiatives. Ms. Wright defends energy clients in litigation resulting from rupture, leak, fire and explosion in state and federal courts. She has handled litigation in California, Colorado, Illinois, Kansas, Michigan, Minnesota, Missouri, New Mexico, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Utah, and Wisconsin.

David Blakeslee / Regulatory Compliance Team Lead / Crimson Pipeline David has four areas of responsibility for Crimson Pipeline; • Regulatory Compliance - To ensure the company complies with applicable local state and federal regulations • Integrity Management - To identify and mitigate risks related to pipeline assets • Safety - Responsible for assisting operations with the creation of plans to ensure the health and safety of employees and contractors as well as local, state and federal compliance • Public Awareness – Oversee the public awareness program including school outreach, public education and community partnerships He has 29 years of experience in the transportation industry. The years of experience has been divided between Operations and Compliance giving him first-hand experience as Terminal Manager, West Coast Director of Operations, and Regulatory Compliance Lead which has provided a unique skill set.

Courteney Nojiri / Regulatory Coordinator / Crimson Pipeline Courteney Nojiri is a part of the Crimson Pipeline Public Awareness Team and has also joined the Regulatory Compliance Team this year. She has earned her BA in Social Sciences at the University California Irvine. She has worked in the public retail industry for over 25 years. For 20 years she has owned and managed her own business, responsible for all facets of the business including buying, marketing, sales, customer service, and regulatory compliance. Through Courteney’s understanding of pipeline safety, years of familiarity with schools as a long-time member of the Parent Teacher Association (PTA) and the Parent Teacher Student Organization (PTSO), and her passion for family, students, and community, she has successfully helped design, develop, and implement Crimson’s School Outreach Program as it stands today. Courteney’s current projects include the school outreach presentations for Middle Schools as well as Crimson’s exciting first-ever school outreach page that is scheduled to launch in the near future.

4

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS February 5, 2015 Houston, TX

POST COURSE WORKSHOP:

DAMAGE PREVENTION PROGRAMS FOR PIPELINE COMPANIES FRIDAY, FEBRUARY 6, 2015

OVERVIEW Damage prevention programs are an important safety and regulatory consideration for every pipeline company. A thorough damage prevention program is critical for the long-term success of the company. This workshop will educate attendees on the elements of a strong damage prevention program. By the time attendees leave the workshop, they will be able to explain the state requirements and exemptions of a damage prevention programs and describe trends in damage prevention programs. Our expert instructor will guide attendees through the nine elements of an effective damage prevention program. She will describe the role of the Common Ground Alliance and discuss how to investigate and document incidents. Attendees will review damage prevention program best practices. This workshop is intended to deliver information that is immediately applicable once attendees return to the job.

LEARNING OUTCOMES • • • • • •

Explain the state requirements and exemptions of a damage prevention program Describe trends in damage prevention programs List the nine elements of an effective damage prevention program Describe the role of the Common Ground Alliance Discuss investigation and documentation of incidents Review damage prevention program best practices

Click Here to Register Online

5

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS February 5, 2015 Houston, TX

WORKSHOP AGENDA Friday, February 6, 2015 8:00 – 8:30 a.m.

Registration and Continental Breakfast

8:30 a.m. – 12:00 p.m.

Workshop Timing Damage Prevention Programs • Operator requirements • Synergies • Trends in damage prevention programs • Frequently asked questions Overview of Regulatory Scheme • State programs o Components of state regulatory programs o Similarities and differences o What your company needs to know about state programs • Exemptions Federal Oversight and DOT Reports to Congress • Nine elements of effective damage prevention programs o What are the nine elements? o What is their purpose? • What your company needs to know about the nine elements of effective damage prevention programs The Role of Common Ground Alliance • What is Common Ground Alliance (CGA) and what does it mean for your company? o Identifies and disseminates the stakeholder best practices o Shares and disseminates damage prevention tools and technology o Serves as the premier resource for damage and one call center data collection, analysis and dissemination Investigation and Documentation of Incidents • Most common incidents • What to do about repeat offender contractors • Tips & FAQ’s

WORKSHOP INSTRUCTOR Charlene Wright / Partner / Shook, Hardy, & Bacon, LLP Ms. Wright is co-chair of the firm’s Energy Practice and a member of the Environmental Law Practice, where she focuses on regulatory matters and litigation arising from the construction and operation of natural gas, crude oil, refined products and gas liquids pipelines and the transportation and storage of hazardous materials in North America. She advises clients on complex federal and state laws, agency regulations and industry standards including the Pipeline Safety Act, Federal Hazardous Materials Transportation law, Occupational Safety and Health Act, (OSHA) Toxic Substances Control Act, (TSCA), the PCB Mega Rule, LP Gas Code and NFPA Standards. She represents clients in compliance, enforcement and permitting matters include those under the authority of the U.S. Pipeline and Hazardous Materials Safety Administration (PHMSA), Federal Energy Regulatory Commission (FERC), Bureau of Ocean Energy Management Regulation & Enforcement (BOEMRE), U.S. Environmental Protection Agency (EPA), Federal Motor Carrier Safety Administration (FMSCA), United States Coast Guard, (USCG), State and Local LP Gas Agencies, the Texas Railroad Commission, and Transport Canada. Her experience includes drafting comments to proposed rules impacting the industry and analysis of legislative initiatives. Ms. Wright defends energy clients in litigation resulting from rupture, leak, fire and explosion in state and federal courts. She has handled litigation in California, Colorado, Illinois, Kansas, Michigan, Minnesota, Missouri, New Mexico, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Utah, and Wisconsin.

6

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS February 5, 2015 Houston, TX

INSTRUCTIONAL METHODS Case Studies, PowerPoint presentations, and panel discussions will be used in this conference.

REQUIREMENTS FOR SUCCESSFUL COMPLETION OF PROGRAM Participants must sign in/out each day and be in attendance for the entirety of the conference to be eligible for continuing education credit.

IACET CREDITS EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, the (organization name) has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, (organization name) is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard. EUCI is authorized by IACET to offer 0.7 CEUs for the course and 0.4 CEUs for the workshop.

EVENT LOCATION A room block has been reserved at the Houston Marriott West Loop by The Galleria, 1750 West Loop South, Houston, TX 77027, for the nights of February 4-5, 2015. Room rates are $190, plus applicable tax. Call 1-713-960-0111 for reservations and mention the EUCI program to get the group rate. The cutoff date to receive the group rate is January 3, 2015 but as there are a limited number of rooms available at this rate, the room block may close sooner. Please make your reservations early.

PROCEEDINGS A copy of the conference proceedings will be distributed to attendees at the event. If you are unable to attend or would like to purchase additional copies, flash drives are available two weeks after the conference is complete. The cost per flash drive is US $395 (add US $50 for international shipments). Flash drives include visual presentations only. Upon receipt of order and payment, the flash drive will be shipped to you via regular USPS mail. NOTE: All presentation flash drive sales are final and are nonrefundable.

7

Mail Directly To:

Electric Utility Consultants, Inc. (EUCI) 4601 DTC Blvd., Ste. 800 Denver, CO 80237 OR, scan and email to: [email protected]

EVENT LOCATION A room block has been reserved at the Houston Marriott West Loop by The Galleria, 1750 West Loop South, Houston, TX 77027, for the nights of February 4-5, 2015. Room rates are $190, plus applicable tax. Call 1-713-960-0111 for reservations and mention the EUCI program to get the group rate. The cutoff date to receive the group rate is January 3, 2015 but as there are a limited number of rooms available at this rate, the room block may close sooner. Please make your reservations early.

WWW.EUCI.COM P: 303-770-8800 F: 303-741-0849

PLEASE REGISTER THE FOLLOWING

BEST PRACTICES FOR YOUR PIPELINE PUBLIC AWARENESS PROGRAMS COURSE AND DAMAGE PREVENTION PROGRAMS FOR PIPELINE COMPANIES POST-COURSE WORKSHOP FEBRUARY 5-6, 2015 US $1495 EARLY BIRD ON OR BEFORE JANUARY 23, 2015: US $1295

Click Here to Register Online

DAMAGE PREVENTION PROGRAMS FOR PIPELINE COMPANIES POST-COURSE WORKSHOP ONLY FEBRUARY 6, 2014: US $595 EARLY BIRD ON OR BEFORE JANUARY 23, 2015: US $495

Sign me up for Energize Weekly. How did you hear about this event? (direct e-mail, colleague, speaker(s), etc.) Print Name



Job Title

What name do you prefer on your name badge?

Address

Company

City

State/Province

Zip/Postal Code

Telephone

Country

Email

List any dietary or accessibility needs here

CREDIT CARD Name on Card

Account Number

Billing Address Billing Zip Code/Postal Code



Billing City

Exp. Date

Billing State

Security Code (last 3 digits on the back of Visa and MC or 4 digits on front of AmEx)

OR Enclosed is a check for $______________________ to cover _ All cancellations received on or before January 2, 2015, will be subject to a US $195 processing fee. Written cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event or publication. This credit will be good for six months. In case of event cancellation, EUCI’s liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact contact our our offices offices at at 303-770-8800. (201) 871-0474. EUCI reserves the right to alter this program without prior notice.

8