Bespoke Fund Document Solutions FundsLibrary has extensive fund document resources to provide bespoke solutions to fit your needs. Whether you are a data distributor / vendor, intermediary or fund supermarket, this guide will explain how and why FundsLibrary can offer you the right fund document solution for your clients.

FundsLibrary www.fundslibrary.co.uk

Contents Bespoke Fund Document Solutions What’s accessible though FundsLibrary? How do these solutions work? Adding FundsLibrary content to your website How do I track the usage of these documents? Why use FundsLibrary Bespoke Fund Document Solutions? About FundsLibrary Contact details

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Bespoke Fund Document Solutions FundsLibrary is a leading distributor of fund documents in the UK, delivering in excess of 1.75 million documents to investors and clients each year. We deliver documents to major fund supermarkets, IFA websites, financial websites, and software providers, as well as through our own website: www.fundslibrary.co.uk

Extensive coverage Our bespoke document solutions allow you to provide a huge range and depth of fund information, via your own platform (whether that’s a website, extranet or intranet) with minimal IT development. You can display fund documents: • from over 300 different fund management groups

Daily updates Using our proprietary technology, the currency of our fund-specific documents is checked on a daily basis, so that what’s stored within the FundsLibrary database is identical to what’s hosted on every fund management group’s own website. This ensures that you are hosting compliant, goodquality documents, which can be compared on a like-forlike basis by your clients.

Flexibility If you wish to display documents that are outside of our current 3,700 fund coverage we can acquire these documents as part of our service. In addition, if you need a more bespoke IT method for how the documents are displayed, this may be accommodated.

(examples shown in fig.1) • for over 3,700 funds and 400 investment trusts • in up to seven different formats (e.g. factsheets, report

and accounts, simplified prospectuses, independent research) • via three different simple IT methods

Regular feedback As part of our bespoke solutions service, we will also automatically monitor the usage of the documents you display and provide you with regular detailed reports.

• in an environment of your choice

FundsLibrary

Fig. 1: Key fund management groups currently working with FundsLibrary www.fundslibrary.co.uk | 02

What’s accessible through FundsLibrary? All the fund documents that you wish to display are automatically supplied from the FundsLibrary database, which means we monitor, update, store and deliver all documents upon request. You can display up to seven different types of document: Key fund documents produced by the corresponding fund management group:

Independent fund-specific research: • Standard & Poor’s research reports

• investor fund factsheet • simplified prospectus / KFD • report and accounts • adviser fund factsheet

Fund management group-produced market commentaries: • regular (quarterly/monthly) market and strategy reports • ad hoc market commentaries

Fund-specific documents, independent research and market commentaries

Fig. 2: Investor factsheets

Fig. 3: Simplified Prospectuses / KFDs

Fig. 4: Report & Accounts

Fig. 5: Adviser factsheets

Fig. 6: Fund-specific S&P research

Fig. 7: Quarterly market reviews

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How do these solutions work? Automated document retrieval, and the reliability of our systems and software which drive both document collection and distribution to our clients’ websites, are key to our document solutions. It is these systems that enable us to deliver over 1.75 million documents to clients and investors each year.

The diagram below shows how the FundsLibrary document collection and distribution process works. The initial stage of automated daily checking of fund management group websites, is essential in providing you with the most up-todate fund documents available.

Fund management group websites

Automated daily check of documents available on fund group websites

FundsLibrary Database Bespoke document solutions

Your Website

Fig. 8: FundsLibrary document collection and distribution process

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Adding FundsLibrary content to your website There are three simple ways to add FundsLibrary content to your website.

Option 1: Incorporate hyperlinks to your existing platform FundsLibrary will provide you with all necessary URL links to our central database. These links can then be embedded into any section of your own website, providing users with instant access to each document.

Your Website

Option 2: White label the FundsLibrary document store Using this option, FundsLibrary will provide a complete bolt-on web solution. The range of documents and funds presented can be tailored to your requirements. The sample shown here can reflect your own layout, colour scheme and branding.

Option 3: FundsLibrary ‘i-frame’ The ‘i-frame’ can contain direct links to all documents for a particular fund. It can either be delivered as a small i-frame or a pop-up window. This provides you with the flexibility to incorporate documents within an existing fund information template, so that they are clearly visible on your website for your clients, whilst we maintain the content of the i-frame.

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FundsLibrary‘i-frame’

How do I track the usage of these documents? Using FundsLibrary document solutions, not only will you be able to provide your clients with access to up-to-date, high-quality and compliant fund information, you will also be able to track the usage of these documents. Our management information feedback can tell you exactly which of the hosted documents people are looking at, and at what volume, and for which funds. (Fig. 9 below shows a sample overall summary of document request volumes; a complete set of sample management information is available on request.) 60000

Delivery volume

50000 40000 30000 20000

Simplified prospectus 10000 0

Report & accounts Factsheets Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Month Fig. 9: Sample feedback summary showing overall volumes of document requests per month

Why use FundsLibrary Bespoke Fund Document Solutions? 1. Minimal IT development - a total solution is provided which requires little internal IT development. 2. Cost saving - all document handling costs are removed. 3. No additional work for you - all documents are automatically updated directly from fund groups’ websites via a proprietary software solution. 4. Significant ‘value add’ to your online proposition - a comprehensive solution covering all required fund documents. 5. Management information - all downloads are recorded to give you a full picture of which documents clients are using. 6. Reliability - guaranteed service availability 24 hours a day, seven days a week, all year round. 7. Support - a dedicated IT support and development team, available when you need it. 8. Proven interest in key fund documents - investors need professional quality information; research shows that both private and professional investors use fund documents more than any other method to make their fund selection decisions. Fund factsheet Face-to-face meetings Fund manager sales person Telephone conversation Video interview Other 0

50

100

150

200

Number of respondents

Fig. 10: Preferred method of manager/fund selection (source: incisivemedia) www.fundslibrary.co.uk | 06

About FundsLibrary FundsLibrary is a subsidiary of Hargreaves Lansdown PLC, one of the UK’s largest retail investment brokers. The company was established to create a single data and document hub, bringing together up-to-date fund management group information, in a standardised format, for professional investors. Our current market coverage extends across over 300 fund management groups, to encompass over 3,700 different funds. FundsLibrary currently delivers data and documents to over 8,000 professional users in the UK and provides data services to many of the leading fund distribution companies.

Fig. 11: Sample of FundsLibrary’s key clients

Hargreaves Lansdown PLC has divisions spanning direct customer marketing, investment management and research, independent financial advice, portfolio management services, pensions (corporate and individual) and stockbroking. It has assets under administration of almost £10 billion, employs over 600 people and is listed on the London Stock Exchange. More information about Hargreaves Lansdown PLC is available at www.H-L.co.uk

Contact details If you would like more information about our bespoke fund document solutions, please don’t hesitate to contact us. Contact Steve Elford on: Phone:

0117 980 9842

Email:

[email protected]

FundsLibrary, One College Square South, Anchor Road, Bristol, BS1 5HL

FundsLibrary

0508

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