*Awards of Amara World Hotels

AMARA WING RESORT COMFORT / Kemer - Türkiye 07980 Kemer – Antalya / TÜRKİYE Atatürk Bul. Yenimahalle No :34 Tel : +90 242 814 69 79 Faks :+90 242 814 42 12

WEB ADRESS www.amaraworldhotels.com

E-MAIL

[email protected] – For operational demands [email protected] – For Sales & Marketing issues

CATEGORY 5 Star Hotel

SERVICE CONCEPT Amara Ultra All Inclusive

SEASON 12 months open

OPENING DATE June 2004

LAST RENOVATION February 2011

VOLTAGE 220v.

PAYMENT OPTIONS Visa, Master Card, Maestro, Cash

LOCATION AND AREA Our Hotel is located on the seafront overlooking the Taurus Mountains and surrounded by pine trees. It covers an area of 30.000 square meters and is 1 km far from downtown Kemer.

DISTANCE TO THE CITY CENTRE Kemer Antalya Antalya Airport Taxi

: 1 km : 38 km : 55 km : at the entrance of the facility

ROOMS Room Equipments & Properties All rooms are designed by special architecture and electronic door lock system, fire detectors, minibar, kettle and tea&coffee setup, local and international HD channels, LCD TV, music (on TV channels), cartoon TV channels, bath/WC, direct dial telephone in the room/bathroom, central air conditioning, French bed or twin bed, electronic safe, balcony, table&chair set in the balcony, balcony hanger, hair dryer, make-up table and a mirrow, luggage rack, BURTINI set, bathrobe, bath towels, slippers, bathrobe and slippers for kids, carpet floor, wardrobe, amenities set-up inside the wardrobe, All main building rooms have got side sea view. Free of charge daily services in rooms: Electronic safe, baby bed (upon request), change of linens and bedding, turndown service for Amara World Club members or upon request, change of towels on daily basis, daily room cleaning, mini bar (replenishment once per day), tea&coffee set-up refill (once per day). Total rooms: 312 Total beds: 724

ROOM TYPES Standard Rooms (Main Building, 184 rooms) 184 rooms are located in main building, 26-31 m2 (except balcony). 38 non-smoking rooms, 4 rooms designed for handicapped people, 9 rooms with connection doors. All rooms have a central air conditioning, carpet floor, French or Twin bed options. All standard rooms with direct or side sea view. Family Suits (Main Building) 6 rooms are located in main building, 42-51 m2 (except balcony). 1 French, 1 Twin bed, 2 bedrooms, door between rooms, central air conditioning, carpet floor covering, wide balcony. All family suit rooms are in the front facade of the main building and located directly on the sea shore. De Luxe Suit Rooms (Main Building) 2 rooms are located in main building, 42 m 2 (except balcony). 1 French bed, 1 bedroom with an comfortable living room, door between rooms, , central air conditioning, carpet floor covering, wide balcony, living room furnished with an comfortble sofa group, Plasma TV in the living room, LCD TV on the bedroom. All De Luxe Suit rooms are in the front facade of the main bulding and located directly on the sea shore. Standard Rooms (Garden) 60 rooms are located in garden landscape, 20-23 m2 (except balcony). 8 non-smoking rooms, split air conditioning, balcony, carpet floor covering, French or Twin bed options, central air conditioning, carpet floor covering. All Standard rooms are located in an enviroment with typical fort his region garden landscape. Garden Large Rooms (Garden) 18 rooms are located in garden landscape, 32-33 m2 (except balcony). 3 non-smoking rooms, the room is a spacious kind of a standard room with 1 bedroom with French Bed and two sofas, central air conditioning, carpet floor covering. All De-Lux rooms are located in an enviroment with typical for this region garden landscape. Family Rooms (Garden) 42 rooms are located in garden landscape, 34-39 m2 (except balcony). 5 non-smoking rooms, 1 bedroom with French Bed, living room with 2 sofas, door between rooms, both room with split air conditioning, carpet floor covering. All Family rooms are located in an environment with typical for this region garden landscape. There are 54 non-smoking rooms in the hotel.

RESTAURANTS & BARS FOOD OUTLETS Outlets

Live music

Concept

Hours of operation

Capacity

BEGONVIL RESTAURANT Main Restaurant (With Terrace)

Open Buffet

Breakfast 07:00-10:00 Late breakfast 10:00-11:00 Late Breakfast-brunch 11:00-12:30 (on Sunday) Lunch 12:30-14:30 Dinner 19:00-21:30

400

No reservation required (free of charge)

LOIRE FRENCH Restaurant

A la carte

40

Reservation required (free of charge)

CHIANTI Italian Restaurant SEA SIDE Sea Food BBQ Grill SINI Turkish WOODY Snack Bistro STREET BISTRO A la Carte & Bistro SINI Gözleme BBQ Grill Snack FISHER KING Snack Kids Buffet (main restaurant)

A la carte A la carte A la carte A la carte

A La Carte Breakfast Dinner

07:00-11:00 (Free) 19:00-21:30

Dinner

19:00-21:30

Dinner 19:00-21:30 (depends on wheather conditions) Dinner 19:00-21:30 (depends on wheather conditions) Dinner 19:00-21:30 (depends on wheather conditions)

Menu

12:00-18:00

Menu

24 Hours

Menu

11:00-16:00

Menu Open Buffet Fish in bread service on pier Open Buffet

40 40 34 75

Reservation required (free of charge) Reservation required (free of charge) Reservation required (free of charge) Reservation required (free of charge) Free of charge Free of charge Free of charge

12:30-14:30

75

17:00-18:00 Lunch Dinner

40

Explanation

Free of charge Free of charge

12:30-14:30 19:00-21:30

Free of charge

BEVERAGE OUTLETS OUTLETS STREET CAFÉ & BAR THE CHARM LOBBY BAR WOODY POOL BAR ZET PUB DISCO BAR VITAL BAR AQUAPARK POOL BAR BEACH BAR BEER GARDEN DİBEK CAFE MINI BAR

Hours of operation 24 Hours / Beverages&Food 15:30-17:00 / food 08:30 - 24:00 / Beverages 16:30-18:00 / Food 08:30 - 24:00 / Beverages 23:30 - 03:00 / Beverages 09:00 – 20:00 / Beverages 10:00 – 18:00 / Beverages 08:30-23:00 / Beverages 10:00 – 23:00 / Beverages 15:00-23:00 / Beverages Free of charge refill once a day

Beverage concept Alcoholic & Nonalcoholic beverages Pastry, ice cream and tea services Alcoholic & Nonalcoholic beverages Pastry, cookies services Alcoholic & Nonalcoholic beverages Alcoholic & Nonalcoholic beverages Fresh squized fruit juices Alcoholic & Nonalcoholic beverages Alcoholic & Nonalcoholic beverages Alcoholic & Nonalcoholic beverages, Beer, Peanuts and Baked Potato Tea and Turkish coffee services Soft Drinks, Milk and Beer Rich menu food and beverages with charge.

ROOM SERVICE

24 Hours

FOOD & BEVERAGE SERVICE Standard services free of charge: • Welcome sparkling wine for adults, Turkish delight, cold wet towel service (lavender smell), and lemonade upon arrival • Green apples basket at the front desk • Mini bar refill (once per day) • Kettle, tea and coffee setup (refilled every day) • Beverages are served to guests in all F&B outlets • 24 hours A la Carte bistro service (between 24:00-03:00 late buffet snack service) • 24 hours service at Bars • Beverage service for Breakfast, Lunch, and Dinner according to UAI concept • Fresh cold towel service at beach and pools • Pastry Corner • Breakfast, Lunch and Dinner open buffet in the main restaurant • Grill kinds in the main restaurant • Diet and healthy food corner in the main restaurant • Kids Buffet in the main restaurant • Fresh juice (orange juice) for breakfast • Tetra Pak Carton packages usement for soft drinks (juice) • Pizza, Turkish pizza (pide), baked potato, hamburger, and different kinds of snack food • Ice cream during the day • Crudites and appetizers served along with beverages (olives, chips, nuts, cheese, etc) • Food & Beverage service (fruits, ice cream, boiled corn, lemonade and sangria etc) at the beach and around the pool • Fresh squized fruits juices on Vital Bar • Beer garden (Cold draft beer kinds and peanuts) • Grill and salad bar as alternative for lunch (selection of fresh meat &fish on charcoal) • 100% ARABICA GROUND COFEE selection. Filter coffee service for breakfast • Beverages menu in all bars (only top brands of alcoholic drinks are in the menu; Baileys, Martini, JB, etc) • A’la minute cooking in all food outlets (‘Cooked to Order’) • Daily fresh bakery products • Fresh cut fruit, delicatesse and cheese selection in open buffet • Theme Buffet presentations, theme of Traditional Turkish food minimum once a week • Labeling System for Foods Containing Allergens • Menu available in all food and beverage outlets • Appetizers stand at the entrance to the main restaurants(Amuse Bouche) Paid services: • All bottled alcoholic beverages, all local and imported wines and champagnes, alcoholic premium beverages (10 years old, 12 years old and older VSOP, XO Cognac) • 24 Hour Room Service. • All imported wines, champagnes and food items except those in the menu are served at extra cost in A la Carte Restaurants.

SPECIAL DAYS & CELEBRATIONS Free of charge services: • Special services for honeymoon couples; VIP Welcoming, special decoration in red colors in the room (red bedlining, pillowcases, bathrobes, slippers), bottle of champagne and fruits served in room upon arrival, dinner at A la Carte restaurant at a special- decorated table and surprise cake (for once only), ‘breakfast in bed’ at any day (for once only). • Special services for Birthdays and Wedding anniversaries; wine service in the room, fruit basket and theme cake, room decoration, greeting card. Paid services: • All invitation, banquet and event arrangements are upon request. • Special-order cakes. • Special-order flowers.

ENTERTAINMENT & EVENTS Animation program prepared by Amara Entertainment team features activities throughout the day, professional night shows and live music bands, special party concepts, and also Gala Night special to Amara.

CONCEPT Free of charge services: • Daily activities • Evening animation programs • Theme parties • Special Gala Night prepared by Amara Entertainment team • Pool games • Live music bands • Disco • Backgammon, chess, card games etc. • The book corner • Karaoke • Internet Cafe & Wifi Connection • Cooking Course (Turkish Cuisene) • Billards

LEO KIDS CLUB Free of charge services: • Mini club (between 4-12 ages) • Mini disco • Cinema for kids • Different themed activity days • Educational games and activities • Playground (outdoor) • Kids pool with special activities equipment • Baby monitor • Baby Carriage (organized by bell team) • Baby food • Sterilized equipment for baby bottle Paid services: • Babysitter (only for 3 year old kids and older, reservation required) • Painting on t-shirts and sand painting

SPORT ACTIVITIES Free of charge services: • Gymnastics • Yoga • Water Polo • Beach volley • Aerobics • Water aerobics • Table Tennis • Boccia • Step – Aerobic • Basketball • Mini Football • ZUMBA • Darts • GYM-TONIC Fitness center • Tennis court, racket, balls and court lighting • Water sports (unmotorized such as pedalo, canoe, license is required for surf) Paid services: • Motorized and other kinds of water sports activities • Catamaran • Courses (Surf & Catamaran) • Diving school • Personal trainer courses with instructors of AMARA SPORTS ACADEMY (swimming, tennis, etc.) • Lazer show.

SPA & WELLNESS Free of charge services: • Turkish bath • Sauna • Relax Room • Steam Room • Shock showers • Indoor swimming pool (heated) • VITAL BAR • Lockers & changing cabins • Jacuzzi Paid services: • Massage therapies • Skin and body treatments, special treatments • Wellness Center • Hairdresser • Doctor & medical consultation (upon request) • 24-hour ambulance and hospital service consultation (upon request)

BEACH & SWIMMING POOLS BEACH Free of charge services: Blue Flag certified beach 125 meters long, open only for usage by the hotel guests, wooden platforms for tanning, WC, wood pier. Showers, changing cabins, certificated lifeguard, beach bar service. At the beach an around the pool umbrellas, sunbeds, mattress and towel dispensing

Swimming Pools Indoor Outdoor Capacity Depth √ 1040 m2 Main Pool 1.40 m √ 40 m2 Kids Pool 0.40 m Garden Aquapark √ 360 m2 1.20 m (Kids pool) √ 118 m2 Indoor Pool 1.40 m * In order to provide safety and well-being of our guests swimming pools are closed from 20:00 till 08:00 c’clock.

GENERAL SERVICES Free of charge services: • Welcoming service • Message service • Bellboy luggage service • Raincoat and umbrella service • Parking service • Car wash service • Shoe polishing machine • Daily reservations in the main restaurant for handicapped guests • Wheelchairs for handicapped guests (escorting person required) • Arrangements in common areas suitable for handicapped guests • High quality brands of food and beverage production in all bars and restaurants • Periodical mattress disinfection policy applied by a company specialist • Pillow menu in the room • Mobile phone charging station in the lobby • Turkish dictionaries hand out at the check-in (4 languages) • Hall for bridge players, table and equipment’s • Luggage scale • Good Bye package for check out guest (2 bottle of water-0,5 lt-, fresh towel) Paid services: • Telephone, Fax • Laundry (dry cleaning, washing, ironing, tailor services) • Shopping center (shops) • Technical equipment • Transfer • Car rent • Photographing Shopping center: • Jewelry • Leather Shop • Boutique • Photo • Market • Handbag Shop

IMPORTANT INFORMATION • ISO 9001 Quality Management System • ISO 10002 Quality Management System for Customer Satisfaction • ISO 14001 Environmental Management System • ISO 18001 Occupational Health & Safety System. • ISO 22000 Food Safety Management System • Official certified high quality brands of food and beverage production in all bars and restaurants • Guests with food allergies should inform Guest Relations department about the case upon arrival. Otherwise, hotel management is not responsible for any food allergy cases • According to the law dated 19.05.2008 smoking is prohibited in public areas • Pets are not allowed • Check-in time starts from 14:00 and check-out time is at 12:00 • Dress code policy can be applied in some restaurants and bars • Central air-conditioning system has automatic regulation function related to weather conditons • Guests under the age of 18 are not served alcoholic beverages and tabacco products • Preparatory works at the beginning and at the end of summer season can be postponed related to the weather conditions • Pier and beach are planned to be opened for guests’ use on April 1 (The operation will begin on May 1) • Indoor pool heating system period is November 1 – May 15 • Outdoor Sea Water Heated pool period is November 1 – May 15 • Hotel management has a right to change operating hours of all outlets and facilties, and activities (listed in factsheet) without prior notice due to seasonal and weather conditions. • Operating hours of restaurants and bars can be changed by hotel management related to weather conditions and reservation requests • Hotel management has a right to change information and facts that take place in factsheet if necessary. • The latest updated version of factsheets are always publishing on the web page of AMARA WORLD HOTELS. The agencies will agree & confirm that there are valid for contracts.