INSTITUTE OF PUBLIC ADMINISTRATION AUSTRALIA, VICTORIA

LEADERSHIP IN THE

PUBLIC SECTOR

AWARDS 2015 DEAKIN EDGE | FEDERATION SQUARE | MELBOURNE | THURSDAY 18 FEBRUARY 2016

Building the capacity, integrity and reputation of the public sector

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About Us

The Institute of Public Administration Australia Victorian Division (IPAA Victoria) is the not-for-profit professional association for people who work in, or with, the public sector in Victoria.

Our Mission

To build the capacity, integrity and reputation of the public sector in Victoria.

Strategic Objective 2014 –16

Develop and deliver opportunities that challenge thinking about how public administration can operate in a time of change.

Our priority areas for the year ahead

• Integrity – educate our sector about the importance of this fundamental public sector value and how it forms part of the public sector ethos • Diversity – encourage our sector to make the most of its talent and reflect the community we serve, particularly championing gender diversity and Indigenous inclusion • Stewardship – support the unique role of our sector in advising government • Transformation – explore the needs of a 21st century public sector, with an emphasis on outcome measurement, citizen engagement, Asia capabilities and the transition to digital

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FROM THE AWARDS COMMITTEE CHAIR These Awards are one of the ways that IPAA Victoria works in its mission to build the capacity, integrity and reputation of the public sector in Victoria. Building that reputation depends, in part, on more people knowing about the many achievements of public administrators working at all levels of government. Each year, after final decisions have been made, our panels of volunteer Judges comment on the diversity of ideas that have come to light through the nomination process, from small initiatives tailored to specialised needs and opportunities, to larger changes in public administration systems and processes. This year is no exception and I want to thank all of our Judges who give up their lunch hours and evenings, to carefully read, discuss and evaluate all the entries we receive. I also want to thank the Victorian Government, Environment Protection Authority Victoria, Sustainability Victoria, Jo Fisher Executive, Transport Accident Commission and Victorian Managed Insurance Authority, for their sponsorship and support of these Awards. As a group, the work of our nominees and winners are a testament to the skills of Victoria’s public administrators and their ability to work in the interests of the Victorian community. On behalf of IPAA Victoria I want to thank them for this contribution and welcome you to this opportunity to recognise their achievements.

ADRIAN ROBB Chair, IPAA Victoria Awards Committee

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Leadership in the Public Sector Awards

ABOUT THE AWARDS The IPAA Victoria Awards for Leadership in the Public Sector recognise the outstanding achievements and practices of teams and individuals within the Victorian public sector. The Awards are open to Commonwealth, State, Local Government and community sector organisations delivering government services in Victoria. The Awards aim to acknowledge leadership potential and celebrate commitment to excellence and continuous improvement.

PROGRAM 6:05pm Welcome Gill Callister President, IPAA Victoria 6:07pm Welcome to Country 6:12pm Awards Ceremony Welcome Introduction Gill Callister President, IPAA Victoria 6:22pm Presentation of Fellows Certificates 6:25pm Presentation of Young Awards • J.A. Aird Award, presented by Adrian Robb, Awards Committee Chair • Young Public Sector Leader Award, Victorian recipient, presented by Adrian Robb, Awards Committee Chair 6:35pm Presentation of Leadership in the Public Sector Awards • Indigenous Employment Award, presented by Chris Eccles, Secretary, Department of Premier and Cabinet • Policy Development Award, presented by Chris Eccles, Secretary, Department of Premier and Cabinet • Communication Award, presented by Amanda Bavin, Head of Community Relations, Transport Accident Commission • Environmental Sustainability Award, presented by Nial Finegan, CEO, Environment Protection Authority and Stan Krpan, CEO, Sustainability Victoria • Service Delivery Award, presented by Anne Congleton, Deputy Secretary, Department of Health and Human Services • Risk Management Award, presented by John Brennan, Acting CEO, Victorian Managed Insurance Authority • Leading the Way in Health, Safety and Wellbeing Award , presented by Adam Fennessy, IPAA Board, Secretary, Department of Environment, Land, Water and Plannings • People Development Award, presented by Jo Fisher, Jo Fisher Managing Director 7:15pm Official Close Gill Callister President, IPAA Victoria 7:20pm Cocktails & Networking resume 8:30pm Conclusion

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Leadership in the Public Sector Awards

J.A. AIRD AWARD

This award is named after John Allan Aird, a founding member and former President of IPAA Victoria and State Rivers and Water Supply Commissioner from 1949 to 1957. Each year this prize is awarded to the student who receives the highest score in the Public Policy subject at the University of Melbourne.

Past Winners:

2014 Martin Ditmann 2013 Charles Cornwallis 2012 Andrew Beech-Jones

Matthew Psycharis

2011 Alexander Willemyns 2010 Xanthe Shacklock 2009 Sukrit Sabhlok 2008 Lauren Knight 2007 Michael Griffith

YOUNG PUBLIC SECTOR LEADER AWARD (Victorian recipient) The Young Public Sector Leader Award recognises the achievements of outstanding public servants under the age of 40, and who have just completed the Executive Master of Public Administration course (EMPA). The Australia and New Zealand School of Government (ANZSOG) and IPAA jointly determine the award winners.

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Leadership in the Public Sector Awards

INDIGENOUS EMPLOYMENT AWARD Recruiting, retaining and developing indigenous staff

This award recognises a new initiative or existing program that makes a significant contribution to Indigenous employment within a work unit or organisation.

Finalists: WorkSafe Victoria

Indigenous Law Student Scholarship Program The WorkSafe Victoria Indigenous Scholarship program provides opportunities for Indigenous students currently enrolled in Law at the Institute of Koorie Education, Deakin University. The program enables students to spend six weeks doing real legal work in WorkSafe’s Legal Services area, supervised by Senior Legal Counsel.

Court Services Victoria

Koori Employment - Elders and Respected Persons Program The Elders and Respected Persons (ERP) Program is one aspect of our Koori Staff Network. At Court Services Victoria (CSV) we have close to 80 ERP’s employed as casual employees (VPS 5) linked to our Koori Courts at various metropolitan and regional court locations across the state. With the growth of the Koori Staff network a HR manual was developed specifically for ERP’s covering areas such as recruitment, training and ongoing coordination of the program. Also in 2015 a Koori Employment Adviser was engaged by Jurisdiction Services to review and further develop our Koori Employment Policy. For more information contact Melissa Harrison Koori HR (03) 9032 0716.

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Department of Health and Human Services

Koolin Balit Aboriginal Workforce Health Workforce Initiatives 2013-17 As one of the largest employers in the state, the public health sector is uniquely placed to provide employment opportunities to Aboriginal people. The Koolin Balit Aboriginal health workforce plan has supported the implementation of 32 Aboriginal employment plans in large public health services, allocation of training grants, cadetships and graduate programs, improvements in health services cultural responsiveness, systemic policy changes and improved workforce data collection. Through proactive education, training and professional development strategies Aboriginal people have accessed meaningful work opportunities and career pathways.

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Leadership in the Public Sector Awards

POLICY DEVELOPMENT AWARD Excellence in policy development

This award recognises excellence in the field of policy development and implementation, with a focus on critical stages of policymaking and innovation.

Finalists: Maroondah City Council

Maroondah 2040 - Our future together Maroondah 2040: Our future together is the result of an extensive community participation process that captured the aspirations and priorities of the Maroondah community. Thousands of community members from of all ages, interests and backgrounds worked with Council to articulate a preferred future vision for Maroondah. Council employees at all levels were involved throughout the process to establish a Vision that now drives all of Council’s planning, service delivery, facilitation and advocacy activities. The shared commitment by Council and its partners to continue the conversation will ensure the Vision is a living blueprint for the future of Maroondah.

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Department of Education and Training Outcomes Framework

The Outcomes Framework is an evidence based tool for assessing outcomes for clients and progress towards the Department’s objectives, using intervention logic to identify early, interim and long term outcomes. By going beyond narrow measures of literacy and numeracy, the outcomes framework extends to a much more holistic measurement approach, incorporating child, youth, adult and staff voice.

Department of Education and Training School Funding Reform The School Funding Reform team developed and implemented a set of reforms to better align funding for government schools with the educational need of students. The funding reforms, which result in a 70% increase in funding provided to government schools to address disadvantage, are a central part of the Victorian Government’s Education State: Schools agenda, ensuring that additional funding for schools is targeted towards areas which will have the greatest impact on learning outcomes for Victorian students.

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Leadership in the Public Sector Awards

COMMUNICATION AWARD

Sponsored by:

Delivering public value through communication excellence This award recognises initiatives that deliver genuine public value through best practice communication. The communication initiative can be internal or external and must be linked to, and measured against, an organisation’s project or program objectives

Finalists: Consumer Affairs Victoria RentRight

Consumer Affairs Victoria’s free RentRight app provides information and tools so Victorian renters and landlords can manage their tenancies with greater knowledge and better communication. It does this with template emails and notices, a rent calculator, and the ability for landlords to generate condition reports and inspection reports.

Vic Roads

Trucks and the Inner West partnership The Trucks and the Inner West Partnership was formed between VicRoads, EPA Victoria, the Department of Health and the City of Maribyrnong in 2013 to address concerns about increasing truck numbers on residential streets in Melbourne’s inner west and how this was impacting on safety, noise and air quality. Following extensive community consultation, the Partnership introduced a number of short-term solutions including truck curfews and speed limit changes across Footscray and Yarraville, which have significantly reduced truck volumes and helped improve the lives of local residents.

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Leadership in the Public Sector Awards

Sponsored by:

ENVIRONMENTAL SUSTAINABILITY AWARD

Achieving long term outcomes for the environment and the community through more efficient use of resources This award recognises organisational leadership and commitment to environmental sustainability and specifically the implementation of a project or initiative which delivers environmental, social and economic benefit either within the organisation and/or for the broader Victorian community. The initiative should achieve long term outcomes for the environment through more efficient use of resources and/or through actions that protect or enhance the environment.

Finalists: Knox City Council

Gardens for Wildlife Gardens for Wildlife is a unique program to Knox City Council in partnership with the Knox Environment Society. The Program supports and enhances local urban biodiversity, connecting people to nature and their community. Knox residents and businesses champion biodiversity by providing habitat for wildlife in their gardens.

Department of Justice and Regulation Re’cycling’ for the Environment

Since 2011, the department has initiated a number of bicycle recycling programs. Prisoners and offenders restore discarded bicycles, which are then donated to disadvantaged community members. Over 700 bicycles have been diverted from landfill, equivalent to eight semi-trailer loads, providing free, healthy and environmentally sustainable means of transport for recipients.

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Leadership in the Public Sector Awards

Sponsored by:

SERVICE DELIVERY AWARD Making services more citizen-centric

This award recognises innovation or improvement in the provision of government services to citizens.

Finalists: Australia Post

MyPost Digital Mailbox Yarra Valley Water’s customers wanted a simpler way to pay bills and engage online. Both organisations worked together to design the experience and launch the innovative MyPost Digital Mailbox. Customers can pay bills anywhere simply with one touch, schedule reminders and payments and securely store copies of bills and other information.

Consumer Affairs Victoria

myCAV for Incorporated Associations Consumer Affairs Victoria launched the myCAV online portal to simplify processes for the 38,000 incorporated associations in Victoria by reducing paperwork, reducing the regulatory burden and making it easier for secretaries to fulfil their legal obligations. myCAV lets incorporated associations manage their obligations online, with immediate processing and access to information.

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Leadership in the Public Sector Awards

Sponsored by:

RISK MANAGEMENT AWARD Intelligent risk management, stronger performance

This award recognises public sector organisations that use risk management based solutions to improve their performance.

Finalists: Eastern Health

Great collaboration! Predicting and preventing undesirable events - a public and not for profit health care initiative to deliver best outcomes for patients and the broader community The Great collaboration Initiative outlines the inter-organisational, ‘vulnerabilities analysis methodology’, which has enabled Eastern Health and Epworth HealthCare to identify individual and shared credible vulnerabilities and proactively manage these within critical timeframes, resulting in successful transition of services to a 32 bed ward at Box Hill Hospital with no undesired impact for both organisations and Patients.

City of Melbourne

Issue Management The City of Melbourne’s Issue Management process is a risk management tool used to proactively manage complex issues. More than 350 employees have been trained in the process and more than 100 issues managed over six years. It is a simple, yet effective approach that has saved the organisation significant time by helping staff stay focused on doing their job - serving the people of Melbourne.

Department of Justice and Regulation OCSR Risk Assessment Framework

The development of the Office of Correctional Services Review Risk Assessment Framework – a logical, transparent and structured rational for decision-making on risk – has radically transformed how it assures the Secretary on the performance of the Victorian correctional system, improving efficiency by reducing those matters necessitating decision at the highest level.

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Leadership in the Public Sector Awards

LEADING THE WAY IN HEALTH, SAFETY AND WELLBEING AWARD Leading the Way in Health, Safety and Wellbeing Award Under the Victorian Government’s OHS leadership framework, individual departments and agencies are responsible for developing their own OHS systems, key performance indicators, accountabilities and continuous improvement programs. This award recognises leadership in meeting these responsibilities and in promoting the health, safety and wellbeing of staff.

Finalists: Maribyrnong City Council Healthy Carer Program

The Healthy Carer program commenced in 2013 in response to an ever increasing injury claims cost in the worker compensation premium. The program was designed to provide a holistic training program addressing safety and wellbeing for homecarers. The objective was to provide homecarers with motivation, education and inspiration to change both personal and professional habits.

City of Yarra

OHS Strategic Plan 2014-17 The City of Yarra has developed a comprehensive OHS Strategic Plan 2014-2017 (the Plan) as a structured framework which will lead to the achievement of its many goals, objectives and overall vision of the plan by 2017 culminating in accreditation under AS/NZ 4801. The Plan is a comprehensive overhaul and improvement of the entire OHS Management System (OHSMS) and framework at Council, including policies, OHS Committee Structures, Governance and reporting mechanisms, Designated Work Groups & HSR’s and so on.

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Leadership in the Public Sector Awards

Sponsored by:

PEOPLE DEVELOPMENT AWARD Building the capacity of the public sector

This award recognises initiatives that build the capacity of staff. Initiatives could include, but are not limited to, organisational redesign and change, succession planning, talent development, performance management and becoming an employer of choice

Finalists: Health Purchasing Victoria

Applying Probity to Health Purchasing Health Purchasing Victoria (HPV) identified a need to develop probity training for health service staff and engaged Pitcher Partners to assist in developing a program that focused on real-world “grey areas” of probity risk. The course was attended by 700 health service staff and brought probity risk into sharper focus with learnings immediately applied to upcoming tenders.

City of Port Phillip

Continuous Improvement Capability Program The City of Port Phillip has embarked on an enterprise transformation. This transformation will embed continuous service and business improvement, innovation and a community first mindset in all aspects of the way we work. The program delivers formal training, coaching and on the job applied learning to empower our employees to deliver better quality and more efficient services to our communities and customers.

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Wimmera Catchment Management Authority (CMA) Empowering Wimmera CMA staff and partners

Wimmera CMA addressed a pressing need to build staff capacity and support and strengthen working relationships both inside and outside the organisation. A holistic and systematic change management process was implemented to empower staff and partners to drive organisational change. Staff wellbeing and commitment levels lifted from 69% to 98% in five years.

LETS - Learning, Education, Training and Sustainability Program East Grampians Health Service

The Learning, Education, Training and Sustainability (LETS) program is designed to increase clinical and nonclinical workforce capability to ensure the current and future health needs of our community are met. LETS has been overwhelmingly successful by introducing the “grow your own” and “teach to grow” philosophy throughout the health service.

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Leadership in the Public Sector Awards

ACKNOWLEDGEMENTS Judging Panels: Awards Chair: Adrian Robb

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Indigenous Employment Award

Service Delivery Award

Terry Garwood (Chair) Ian Hamm Joshua Smith Antoinette Gentile Angela Singh

John Merritt (Chair) Kathryn Anderson Cath Smith Sally Both Jane Herrington

Policy Development Award

Risk Management Award

Andrew Nipe (Chair) Bronte Adams David Hanna Lachlan Tan Claire Thomas

Kelly Humphrys (Chair) Jack Blayney Jacinthe Galpin Arash Rashidian Elma Von Wiellighlouw

Communication Award

Leading the way in Health Safety & Wellbeing Award

Sue Jaquinot (Chair) Amanda Bavin Darren Whitelaw Deb Ganderton Jane Metlikovec

Melinda Collinson (Chair) Georgie Hill Trinette Jaeschke Geraldine Kennett

Environmental Sustainability Award

People Development Award

Gillian Sparkes (Chair) Prof Rebekah Brown Angus Hume Vera Lubczenko Sally White

Kendrea Pope (Chair) Paul Broderick Jo Fisher Ian Hamm Donna Russell

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Institute of Public Administration Australia, Victoria Level 3, 37 Little Bourke Street Melbourne Victoria 3000 T (03) 9653 2000 F (03) 9639 9663 E [email protected]

www.vic.ipaa.org.au

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