POSITION:

Business Development Consultant

REPORTS TO:

Manager – Training and Education

AWARD CLASSIFICATION:

Educational Services (Post-Secondary Education) Award 2010

LOCATED:

Ryan Place, Geelong

DATE:

February 2016

Our History and Foundations Diversitat (trading name), also known as Geelong Ethnic Communities Council, is a registered charity whose history reaches back more than thirty years. It is a not-for-profit community service group with a core set of services and business operations that support the multicultural communities and the disadvantaged in the region. Diversitat commenced operation in Geelong in 1976 and was known as the Geelong Migrant Resource Centre, which later changed its name to Geelong Ethnic Communities Council and now trades as Diversitat. The change in name to Diversitat in 2005 reflected the broader diversity of services across a wider geographic area. Today Diversitat offers services in Immigration & Welfare, Youth Services, Aged Care, Training & Employment and Arts & Events. It also manages 94.7 The Pulse community radio station, Wholefoods Café/Shop & Catering and a Creative Recycling service for reusing clean industrial waste for art and craft projects. Diversitat represents over 70,000 people of all ethnic and cultural heritages throughout the Geelong region and has 38 affiliated communities. From a single office of five staff in 1976, Diversitat has grown to operate over 10 sites in Geelong and one in Colac. Since its inception, the core mission of the GECC has been to ensure that ethnic groups, organisations and individuals are given the opportunity to develop their potential and fulfil their aspirations as equal members of the community. Today Diversitat operates as a registered charity delivering a wide range of programs and services throughout Geelong, the Barwon Region, Victoria and Nationally. Our Vision To empower individuals and communities to reach their full potential. Our Mission Building on our proud history of migrant services, Diversitat aspires to provide an innovative and high quality response to the changing needs of a culturally diverse community. Our Values Dignity, respect and acceptance are basic values defining our humanity and must be afforded to every individual in our society. We value an ecologically sustainable environment and promote and celebrate harmony, cultural diversity peace and social justice in our society. Position Description

Page 1 of 5 Business Development Consultant – February 2016

Our Logo The “d” is representative of Diversity and the symbol can also be seen as 2 people embracing. The blue and green are our traditional colours representing the world of sea and land. Diversitat is Catalan for Diversity and is similar in many other European languages which points to our organisations past but embraces a more diverse future. Position Area Title Business Development Consultant Internal Liaison Establish and maintain good working relationships with, team leaders, administration manager, program managers, Manager Training & Education, quality & compliance and all Diversitat staff. Position Support This role will be supported through a range of avenues;     

Access to the Manager – Training and Education Individual and staff meetings Professional and personal development opportunities Team leader support Administration support

Position Purpose The Business Development Consultant is responsible for establishing and maintaining relationships to support the growth of Diversitat Training by;   

Meeting performance targets Increasing student numbers across all areas of the department Developing new business opportunities

Key Duties Role Specific

Liaise and develop professional relationships with businesses and community agencies to understand their training requirements Research market place trends and identify potential emerging qualifications and identify training options for their staff Complete all necessary documentation in relation to marketing Diversitat services Create partnerships with other like-minded organisations to increase opportunities sin emerging industries Create a strategic sales plan to ensure growth within budgetary requirements. Liaise with employers in order to build partnerships which lead to employment outcomes for students following course completion Raise the market profile of Diversitat Training

Position Description

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Collaborate with Program Manager to implement new courses Maintain familiarity with all services Diversitat Training offers and ensure potential clients are provided with reliable and accurate advice in relation to training services and funding potentially available. Prepare relevant sales reports to management as required Ensure partnership arrangements occur in accordance with approved costing and within program budget limits Contribute to development of annual budgets and financial plans Meet KPIs including;  Budgeted course commencements  Student retention ratio  Cold calling ratio Maintain industry currency by attending and participating in industry workshops, seminars, expos or other relevant industry professional development

Professional Development

Maintain industry networks, memberships and associations where applicable. Attend staff development meetings as required Be aware of and actively implement ASQA standards and funding contracts’ requirements Maintain the highest possible professional standards in relation to industry, government funding bodies, colleagues and students to positively promote the social justice and diversity mission of the organisation

Data and management

Attend and contribute to team and organisation planning meetings Reflect on, critically evaluate and improve professional knowledge and practice Oversee the maintenance of accurate records in accordance with ASQA standards, funding contracts and internal procedures

records

Respond to stakeholder queries in a timely and efficient manner Suggest improvements to work flow and organisation Check for accuracy and completeness of work Oversee the maintenance of accurate and secure administrative and student records Consult with industry Review the planning, delivery and assessment of each program Follow Diversitat’s Code of Conduct, policies and procedures Maintain confidentiality of student and company matters at all times Liaise with other members of the training team in order to foster a cooperative team approach to assisting our clients

Planning and Review Professional conduct

Key Selection Criteria Capabilities

Position Criteria

Knowledge and Experience

    

Extensive interpersonal communication skills and the ability to manage and work in a multidisciplinary team Strong organisational skills Excellent written and verbal communication skills Excellent stakeholder engagement skills Proven ability to work autonomously to achieve results

    

Demonstrated experience within the Vet sector Experience in business development and sales Experience in identifying new markets A comprehensive understanding of how RTOs operate Proven experience in exceeding performance targets

Position Description

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Qualifications ( desirable)

 

Diploma or above in Sales or Marketing, or equivalent experience Cert IV in Training and Assessment(TAE 40110)

Workplace Health and Safety (WHS)/Charter of Human Rights  All Staff to adhere to Diversitat’s Council’s Equal Opportunity policies, as well as act in accordance with the Charter of Human Rights. Ensure behaviour in the workplace does not discriminate, bully or harass others.  All staff are to adhere to Diversitat’s WH&S policy including the requirement to take reasonable care for their own health and safety and that of other personnel who may be affected by their conduct. Workplace incidents and injuries are to be reported to a nominated WH&S representative, and all staff are encouraged to raise health and safety concerns with management. Other Terms and Conditions of Employment  Access to Salary Packaging  Salary payment by direct banking to designated account on a fortnightly basis  Employment can be subject to the satisfactory completion of a Police Record Check, Medical Check and/or Working with Children Check. Diversitat will pay for the costs associated with a Police Record Check and /or requested Medical Check. The Working with Children Check cost will be the responsibility of the employee.  Prior to any person being appointed to this position it will be required that they disclose full details of any previous Workers Compensation claims.  A current Victorian Driver’s Licence is required.  All other conditions as per Diversitat Policies and Procedures Manual It is not the intent of the position objectives/duties to be entirely prescriptive. The position objectives/duties are a description of the key areas. There may at other times be activities which will be required which are not described herein, however they will not be outside of the Position Synopsis statement and will at all times be made in consultation and agreement with the incumbent.

How to apply Applications must include a cover letter, current resume and a statement addressing Key Selection Criteria and to be sent to: People and Organisational Development Team Diversitat 153 Pakington Street Geelong West 3218 Or [email protected] Applications close on Friday 19th February 2016 Position Description

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Acceptance of Offer I have read, understood and accept the above position description. Employee Name

______________________________

Employee Signature

______________________________

Manager Name

______________________________

Manager Signature

______________________________

Date _______________

Date _______________

Position Description

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