Aviation Security National Auditors
Job Description
Aviation Security National Auditors
Job Description
Purpose To build strong working relationships with key stakeholder in the Industry. To assess and check that Regulations (approx 400) are being applied correctly through a wide range of compliance monitoring activities including observation, inspection, audit and tests for all UK Airports, Airlines, Cargo & In-flight suppliers to ensure full compliance to EU and UK legally mandated Regulations. Advise industry on where improvements or corrective action is needed face to face in real time followed by a written report and then monitor and as necessary escalate accordingly. Contribute to the development of Policy and support the effective response to security incidents/threats.
Job Title
UK Aviation Security National Auditors
Starting salary
£38,600 - Exceptional contributions made by individuals are recognised via performance-related pay and bonuses
Responsible to (job title)
Assistant Director Aviation Security Compliance
Department(s)
Aviation Security Compliance (ASC)
Directorate
Aviation Security
Last update
30TH May 2013
Approved by
Peter Drissell - Aviation Security Director
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Aviation Security National Auditors
Job Description
Staff Reporting This position will have NO direct reports.
Accountabilities •
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Undertake compliance monitoring activities (including inspections, audits and covert/overt tests) as part of a comprehensive risk based programme of compliance activity to assess and improve an entity’s compliance with an extensive range of EC and UK aviation security requirements. Where compliance deficiencies are identified, follow a ‘stepped approach’ in accordance with internal procedures and guidance and obtain timely, effective and sustainable rectification action from the entity. Identifying the reason for failure including any underlying causes; presenting often complex findings and difficult messages to senior entity managers. Negotiating and agreeing with the entity a robust and appropriate action plan to follow up and check implementation progress Ensure accurate, concise and focused results of compliance activity findings are recorded in a timely manner whilst ensuring consideration of the 400 different security aspects and any overlapping relationships. Preparation of detailed and politically astute briefing pack to support Assistant Director ‘Stakeholder’ visits. (AD will engage at CEO level and therefore requires very high quality briefing material). Liaise pro-actively with entity representatives to conduct compliance activities in an effective, professional and consistent manner using appropriate strategies to improve the prospects of achieving continuing compliance. Ensuring constructive feedback is given to appropriate entity managers at the conclusion of compliance activity and sharing knowledge and information about relevant requirements. Communicate future proofing (eg. Highlight trends/developments), best practice initiatives and the value of internal quality assurance. Assist in the reaction to and handling of aviation security incidents as required, properly investigate and follow up actual/alleged breaches of security and assist with the production of appropriate background and “lines to take” (taking into account subject sensitivity and potential Government/media interest and scrutiny). Act as Subject Matter Expert for a designated aviation security policy area. Proactively research and keep abreast of developments in lead policy areas assess compliance implications and develop implementation options as required. Provide regular and timely communication updates including status reports to senior management within Aviation Security. SME – Amount and complexity of the work can vary considerably depending on the specific SME role. For Policy themes which are new and evolving the SME may need to make a significant contribution to tight deadlines. Proactively monitor personal expenditure on travel, subsistence and overtime to ensure value for money and conformity with relevant rules – in context of a significant amount of travel out of hours across the UK. Page 2 of 5
Aviation Security National Auditors
Job Description
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Escort duties during EC Inspections of UK airports (some UK Auditors are qualified to serve as Auditors on EC inspections of overseas EU Member States) Reputational risks associated with EC escort function are considerable and the credibility of the ASC and overall EC inspection outcomes are highly dependent on competence and the performance of the individual. As required act as Team Leader for ASC audit and inspection events. Plan and deliver the activity and support the co-ordination of follow up action. Delivery role includes peer level management of teams of up to 14 Auditors , formal presentation of provisional findings to entity senior managers and drafting detailed written report of final findings. As required mentor new Auditors in the field including provision of coaching and identifying knowledge/skill developmental areas.
Performance Indicators • • • • • • • • • • • • • • • • • • •
Ability to build strong effective relationships to exert influence to maximise sustainable change. Understand complex processes and procedures and indentify any underlying causes. Identify and assist with resolution and delivery of credible rectification strategies. Strong negotiating and influencing skills. Convey enthusiasm and energy about their work and encourage others to do the same. Promote best practice and security innovation. Act as an advocate for DfT and then CAA. Deal with conflict in a prompt, calm and constructive manner. Recognise scope of own authority for decision making. Ability to prioritise tasks with differing timescales. Ability to communicate clearly and effectively. Accurate and prompt preparation of documents. Able to work with the minimum of supervision. Able to use own initiative - Self starter. Proactively exploit development opportunities, assist with Induction, development, assessment and integration of less experienced colleagues. Actively encourage ideas from a wide range of sources and stakeholders and use these to inform own thinking. Ability to adapt messages dependent on audience with an understanding of the industry perspective and maintaining a flexible and pragmatic but consistent approach. Ability to think on own feet and react effectively to novel challenges and situations including awareness of setting precedents. Recognise financial and operational impacts of actions and decisions on entities, ensuring a proportionate approach which avoids unwarranted expenditure or excessive disruption.
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Aviation Security National Auditors
Job Description
Knowledge, Training & Experience required to do the job • • • • •
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Complete the 8 months probationary period Pass a detailed exam, classroom and in-field assessment in order to be certified and signed off. (mandatory EU requirement and periodic reassessment carried out) Full UK driving licence Willingness to undergo security clearance to SC level Health fitness and mobility levels appropriate to the nature of the role. Extensive travel to and around UK aviation sites, moderate amount of climbing, working in confined places, significant amount of walking and standing up, working in industrial type outdoor locations. High degree of flexibility due to regular overnight stays away from home, unsociable hours working to reflect 24/7 nature of industry. Willingness to be contactable on best endeavours basis out of hours as necessary to support the response to security related incidents and threats. Thorough, detailed and up to date knowledge of comprehensive UK and EC aviation security requirements – a high level of confidence in this knowledge and its practical implementation is essential as Inspectors will use this information on a daily basis and be challenged on detail and interpretation. Thorough knowledge and understanding of the principles set out in the ASC Compliance Policy Framework document, Auditors Handbook, ‘Points to Prove’ documents and Code of Conduct – in order to exhibit high standards of professionalism at all times in an exposed industry facing role. Knowledge and understanding of implementation of management systems to provide high quality service Working knowledge of counter-terrorism principles and policy and Government emergency response arrangements. Experience of or aptitude for working in a regulatory environment in an operational role. Expertise in influencing senior stakeholders to prompt sustainable behaviour change. Expertise in drafting accurate and convincing evidence based reports which prioritise required actions. Awareness and understanding of better regulation principles.
Competencies/Awareness/Aspirations • • • • • • • • •
Highly developed communication skills. Ability to present complex facts in a logical format. Ability to explain technical issues clearly. Awareness of influence of EC on compliance programme for Aviation and wider implications Leading and influencing Industry stakeholders Understanding management systems and process development Strong relationship management to engage and influence Analyse data and reach fast conclusions Ability to summarise and articulate positive and negative feedback
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Aviation Security National Auditors
Job Description
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Detailed understanding of business rules and procedures in relation to significant expenditure on travel, subsistence and overtime. Strict adherence to procedures. Making effective decisions Team work. Commitment. Adaptability, promoting and handling change. Planning for results and time management. Deliver compliance activity according to agreed project management principles Judgement and decision making. Problem solving Ability to Multitask. Attention to detail and meticulous accuracy. Ability to manage colleagues (e.g. when team leader for audits, inspections or other group tasks).
Impact/Dimensions The guidelines within which the job holder operates; • • • •
6 week scheduled forward rota Several nights a week away from home (average 2 per week) Work in isolation with remote support Some discretion over ordering and prioritisation of scheduled taskings
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