Auckland Integrated Fares System Overview for Transport Committee 20 December 2010
Background
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Integrate: There are currently 49 bus and rail products, and 82 ferry products for use in the Auckland public transport network. Over 90% of these are Operator-specific and do not promote the use of integrated public transport services - both the current network and that proposed in Auckland Transport’s network plan
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Rationalise: There are significant opportunities to consolidate and simplify the current complexity for public transport use in Auckland
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Focus: Replace existing operator-specific products with a regional integrated solution, based on four common products: o
Regional Stored Value
o
Regional Pre-Paid Trips
o
Regional Monthly Pass
o
Single Paper Ticket
Existing Operator Products Bus Operator Produc ts
Rail Operator Products
Ferry Operator Produc ts
Airbus Expr ess
Retain current fare product typ
Tranz it Birken head Tran spor t B elair e Ferries
Urb an Expr ess
Pine Harbou r Fer ries
Howick & Eastern Rit chies NZ Bus Si ngl e/Re turn Pa pe r T ickets Stored Value M ulti ‐Journe y T rips Fa mi ly /Group Pass M onthl y Pass D iscove ry Pas s Auckland Pass D evonport Ba yswater Pass G re en Bay Pa ss 3 Da y Rover N orthe rn Pas s Li nk N ite Rider
Veolia Single Ri de Paper T ickets Multi ‐Journey Trips Monthly Pass Family Pas s Discovery Pass De vonport Bay swate r Pass Day Rove r Bike Pass
and stages/zones minimising
360 ° Discovery Fuller s Single /Re turn Paper T icke ts M ulti‐Journe y T rips M onthly Pass Family Pas s Week ly Pass D iscove ry Pas s Devonport Ba yswater Pass E arly Bird Tic kets Lugga ge Tic kets Ha rbour Cruis e
impacts on: • Customer fares • Operator fare revenues
ARTA Integrated Pro duct s Smartcard S tored Value Smartcard Pre ‐Paid T rips Smartcard Monthly Pas s Single Use Paper T icket
Regional Stored Value
Regional Pre‐Paid Trips
Regional Monthly Pass
Stored value (SV) is an electronic record of monetary value that has been pre‐loaded onto a smartcard.
Pre‐Paid Trips (PPT) will be equivalent to existing Multi‐Journey Fares, however these will now be able to be used across all operators.
The Monthly Pass will be based on the existing NZ Bus zonal model and will replace all other existing bus and rail operator‐ specific monthly passes.
• A SV use discount on the equivalent single paper ticket fare will apply
• PPTs will be discounted on the equivalent single paper ticket fare
• A transfer discount will apply when transferring on bus or rail services • The transfer discount will not apply to ferry services
• PPTs for bus and rail will be available for between 1 stage and up to 8 stage travel. Ferry PPTs will be available on the basis of the service used
• A Customer’s spend will be subject to a daily cap which means all travel made after reaching the daily cap will be free
• Only 1 type of PPT (i.e. 1 stage, 2 stages etc.) is be able to be stored on a smartcard at any time
• Cardholders will be able to use autoload to load stored value onto their smartcards
• PPTs will be purchased in multiples of 10 with a maximum of 40 trips able to be stored on a smartcard at any time
• Customers with a Regional Monthly Pass will be able to travel on all bus and rail operators within a defined zone or zones. • The zone boundary definitions will be essentially identical to the NZ Bus zone boundary definitions • Due to the point‐to‐point nature of ferry travel, ferry monthly passes will remain the same as the existing ferry monthly pass structure, although migrated to smartcard
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Touch‐on and Touch‐off: A customer touches‐on and touches‐off at the start and end of their trip, and the system will deduct the most appropriate fare based on the availability of products loaded on the customer’s smartcard.
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AIFS Devices: When travelling using smartcard products, the customer will be required to present their smartcard to a Fare Payment Device (FPD) or Electronic Gate (EG) in order to identify the start and end of each trip.
