Approver User Guide

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Approver User Guide Table of Contents Purpose..........................................................................................................................3 1. Authorisation .............................................................................................................3 1.1 Logon to Straight2Bank............................................................................................................. 3 1.2 Transaction Authorization (Payments, Collections, CLS) ......................................................... 4 1.2.1 Reject Instruction(s)- Payments Only. ............................................................................. 7 1.2.2 Un-reject Instruction(s) – Payments Only. ...................................................................... 9 1.2.3 Authorise Batch ............................................................................................................. 11 1.2.4 Multi Batch Authorisation............................................................................................... 13 1.2.5 Vasco Token ................................................................................................................. 14 1.3 Unauthorise Batch ................................................................................................................... 16 1.4 Send to Bank ........................................................................................................................... 16 1.5 Send To Bank With The Option To Perform Request For Quote (RFQ) ................................. 17 1.6 Check RFQ Status ................................................................................................................... 20 1.7 Authorise Single Payment Instructions .................................................................................... 22 1.8 Payment Template Authorisation ............................................................................................ 24 1.9 Trade Banking Authorisation ................................................................................................... 29

2. E-mail Notification For Approver – Subscribe/ Unsubscribe ............................... 32 Appendix 1 Standard Chartered Bank Singapore - Straight2Bank FX Payments Currency Reference Document .................................................................................. 33 Appendix 2 Standard Chartered Bank Hong Kong Straight2Bank FX Payments Currency Reference Document .................................................................................. 52

Disclaimer This document is issued by Standard Chartered Bank (“SCB”). While all reasonable care has been taken in preparing this document, no responsibility or liability is accepted for any errors of fact, omission or for any opinion expressed herein. You are advised to exercise your own independent judgment (with the advice of your professional advisers as necessary) with respect to the risks and consequences of any matter contained herein. SCB expressly disclaims any liability and responsibility for any losses arising from any uses to which this document is put and for any errors or omissions in this document. This document contains information that is proprietary to SCB and should not be circulated to third parties without SCB’s prior written approval.

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Approver User Guide Purpose The Approver Easy Reference Guide has been created with the intention in showing authorisers quick and easy steps in authorising transactions.

1. Authorisation 1.1 Logon to Straight2Bank To logon to Straight2Bank - https://s2b.standardchartered.com/ Enter • Group ID • User ID • Password* *Note – Countries that require 2 Factor Authentication At Login will be using Vasco Token instead of “Password”.

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Approver User Guide 1.2 Transaction Authorization (Payments, Collections, CLS) For authorisation your operator(s) will inform you the batch no. that requires authorisation with suppport documents. Alternatively you will also received an e-mail alert to log into Straight2Bank for authorisation if you have subscribed to it. To authorize a Transaction Batch or Multiple Transaction Batches Using Payment Batches for illustration, the same steps s will be applicable to Collections and CLS as well. Step 1: • Move cursor to Transaction / Authorise • Click ‘Payments Batches’

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Approver User Guide Step 2: • Click against the Batch Reference • Double click on the Batch Reference No. to view the details

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Approver User Guide Step 3: Verify transactions by • Checking the Total Debit Amt & Total No of Transactions being batched. • Click on the Payment Reference to view transaction details

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Approver User Guide 1.2.1 Reject Instruction(s)- Payments Only. Note : This is applicable to Payments only. • Check the box against Payment Reference • Click on Reject Instruction(s)

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Approver User Guide • •

Enter the Rejection Reason Click Save



Click Back

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Approver User Guide 1.2.2 Un-reject Instruction(s) – Payments Only. Note: This is applicable to Payments only. • From the View Batch, click Un-reject Instruction(s)

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Approver User Guide • •

Check against the transaction(s) for in-reject Click Un-Reject Instruction(s)

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Approver User Guide 1.2.3 Authorise Batch •

Click Authorise Batch

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Approver User Guide •

Click on the Save button

You will be prompt for: • Vasco

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Approver User Guide 1.2.4 Multi Batch Authorisation. For multiple batches authorization:• Click against the various Batch Reference • Click “Authorise Batch”



Click “Save”

You will be prompt for: • Vasco

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Approver User Guide 1.2.5 Vasco Token The screen with the Challenge And Response below will be reflected after you have clicked on the Save button.

To Generate Vasco Token Respond for Authorisation

The On/Enter/Off/ Clear

• • • • • • • •

Button.

Press on the ‘ON’ button Token screen will display message ‘PIN’ Enter your 6 numeric digit PIN Token screen will display ‘APPLI _’ Enter Button ‘2’ to select Transaction authentication Enter the ‘CHALLENGE NUMBER’ from the ‘Challenge And Response’ screen Token will generate the token response (Resp - 8 numeric digits) Enter the response generated by the Token in the ‘”Response’ field and click ‘Submjt’.

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Approver User Guide

Upon successful verification, the payments batch status will be updated to either Partially Signed status or Fully Signed accordingly to your signing arrangement. Once a batch has been fully signed, there are a number of options available. These include:

• • •

Print Batch. This prints the high level (summary) details of the batch; Unauthorise Batch. This changes the status of the batch from "Fully Signed" to "Batched"; Send to Bank. Clicking this option sends the fully authorised batch to Standard Chartered for processing.

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Approver User Guide 1.3 Unauthorise Batch

If you need to hold back certain payments from the authorised batch, unauthorise the batch first and inform your operator to have the designate payments removed from the batch. Please be aware, operators can only modify/edit the batches whose are in Batched status. This implies you need to have the batches in question unauthorised before operator can modify the batches.

1.4 Send to Bank

Selecting the "Send to Bank" button will forward the batch of instructions to Standard Chartered for processing and change the status of the batch to "Sent to Bank". Further updates on the status of your instructions (Rejected, Processed, Returned, etc) may be found in the "Payment Statistics" section of the main page of the Payments transactions section, or by consulting your account balance or intra-day reports.

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Approver User Guide 1.5 Send To Bank With The Option To Perform Request For Quote (RFQ) You can now perform an optional feature - Request For Quote (RFQ) for the supported cross currencies* transactions initiated out of accounts maintained with Standard Chartered Bank Hong Kong and Singapore for the list of Straight2Bank Web Payment Types listed below:

*RFQ will be available during Send To Bank stage for supported cross currencies pair only. Paying out in restricted currencies eg. MYR, option for RFQ will not be available. *Appendix 1 – provides an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Singapore based accounts denominated in USD, EUR, GBP, HKD, and SGD. *Appendix 2 – provides an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Hong Kong based accounts denominated in USD, EUR, GBP, HKD, and SGD. Note Straight2Bank Web user must be given the RFQ function access right to perform RFQ if not the RFQ option will not be available to the user during the Send To Bank stage. When perform “Send to Bank” the user will get to see “Request For Quote” will be available for supported cross currencies pair. Paying out in restricted currencies eg. MYR – Request For Quote (RFQ) will not be available.

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Approver User Guide User can perform the one of the options below : Option One - Let the bank assign system rate ie click on “Send To Bank” without clicking on “Request For Quote”.

Step 1) Select the transactions without clicking on the “Request For Quote” applicable to the batches.

Step 2) Click “Send To Bank” .

OR

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Approver User Guide Option Two – Click “Request For Quote” and click “Send To Bank”

Step 1) Click “request For Quote”.

Step 3) Select the Batches Step 4) Click “Send To Bank”.

Step 2a) Click “Request For Quote”.

Step 2b) Rate will be quote and Held for 20 seconds; • Click “Accept and Send to Bank” or • Click “Cancel” to return to Step 1

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Approver User Guide 1.6 Check RFQ Status When the user performs “Request For Quote” at Send To Bank and if there was no response from the system, user will be prompted to check the status of the deal via the “Check RFQ Status” under the “Payment Tasks” bar as illustrated below. Note: Straight2Bank Web user must be given the RFQ function access right to perform RFQ if not the “Check RFQ Status” will not be available to the user. •

Click “Check RFQ Status”

• •

Select from the drop down list of Batch Reference where the RFQ was not successful. Click “ ”.



If the FX rate was successfully booked, the batches will be sent to bank immediately and the confirmation screen below will be displayed.



If the FX rate was not booked, then the user will have the below options: o User can skip the RFQ process by clicking on the “No” button, in which case, the batch will sent as D@B (system rate).

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Approver User Guide OR o

User can request for another quote by clicking on the “Yes” button and

o

User will be taken back to the request for quote screen.

From here, the system will follow the normal RFQ steps as illustrated in Section 1.5 – Option 2.

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Approver User Guide 1.7 Authorise Single Payment Instructions Applicable for Payments only. • •

Move cursor to Transaction / Authorise Click ‘Payments Instructions’



Click Authorise Instruction

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Approver User Guide • •

Click to select the individual transaction for authorisation Click Authorise This Payment

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Approver User Guide 1.8 Payment Template Authorisation Authorisers are only required to approve the payment template if they have opted for the Dual Control option for payment template in Straight2Bank Web. To authorise Payment Templates, perform steps below: • Click on “Payments”

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Approver User Guide • •

Go to Template Statistic Click on the “Pending Approval – No”

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Approver User Guide •

Click on the Template Name

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Approver User Guide •

Click on “Approve” after validating the respective fields.



Click “Back To Payments”.

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Approver User Guide ” button was clicked, proceed to enter the reasons for rejection If the “ • Click “Save”



Click “Back To Payments”

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Approver User Guide 1.9 Trade Banking Authorisation To authorise Trade Transactions, perform steps below: • Click on Trade Banking



Click Authorise

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Approver User Guide • •

Click to select the trade transaction Click Authorise

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Approver User Guide • • •

Verify the transaction details for All The Tabs Click Authorise Transactions Click Submit

You will be prompt for: • Vasco Token (See Section 1.2.5) Upon successful verification, the instruction will be completed and send to the bank.

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Approver User Guide 2. E-mail Notification For Approver – Subscribe/ Unsubscribe Straight2Bank authorisers will receive e-mail alert in notifying them to log into Straight2Bank to perform review and authorisation only after they have subscribed to it. No confidential information will be contained in the email message and authorisers are able to subscribe and unsubscribe from receiving e-mail alerts at any time on Straight2Bank by performing the steps listed below. Step 1: Click ‘Subscribe/Unsubscribe Email’ Step 2: Click ‘Subscribe’ (Click ‘Unsubscribe’ to unsubscribe from receiving e-mail alerts) Step 3: Click ‘Save’

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Approver User Guide Appendix 1 Standard Chartered Bank Singapore - Straight2Bank FX Payments Currency Reference Document

This document gives an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Singapore based accounts denominated in USD, EUR, GBP, HKD, and SGD. The document is sub-sectioned into two parts. i)

Summary Cut-off time tables: Is a summary of the cut off times available in the origination country (Singapore)

ii)

Straight2Bank FX Payments Currency reference section : Provides information regarding the various currencies and some key points to note while making payments in those currencies

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Approver User Guide I. Straight2Bank FX Payment Cut Off Times summary Debit Account: USD, EUR, GBP, HKD, SGD1 in Standard Chartered Singapore. Currencies with Same Day value availability (TOD), Next Day (TOM) and SPOT values are also available with cutoff times at 18:00h Currencies with Next Day value availability (TOM), SPOT values are also available with cutoff times at 18:00h

Note: Cut off times are listed in Singapore Standard Time (+8 GMT) and are subject to change without notice 1

Note: Debit Currencies will be progressively added in 2011/2012 2 Note: Indian Rupee available after 11:30h for all tenors (TOD, TOM, SPOT) 3 Note: Request for Quote not available when paying into these currencies 4 Note: CNY Payments subject to documentation checks and FX value date will be dependent on submission of documents; no Request for Quote available 5 Note: Cut off time for Bank assigned TOD rate will be at 18:00h

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Approver User Guide II. Straight2Bank FX Payments Transaction Guide 1. United Arab Emirates Dirham (AED) FX Tenor TOD, TOM, SPOT Supported Note

2. Albanian Lek (ALL) FX Tenor SPOT Supported

Note

 Purpose of payment needs to be provided in the payment details field  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

3. Armenian Dram (AMD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

4. Netherlands Antilles Guilder (ANG) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

5. Angolan Kwanza (AOA) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name, Address and 25 digit IBAN Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

6. Argentinean Peso (ARS) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction  Full Name, Address, Telephone Number, CBU and CUIT Number for Beneficiary is required Note

 Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required  Banks may hold payment orders for up to a maximum of 90 days when they are not collected on value date. Banks may reject the payment on day 90 if it is still pending. However the funds will not be returned unless recalled.

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Approver User Guide 7. Australian Dollar (AUD) FX Tenor TOD, TOM, SPOT Supported Note

8. Bosnia & Herzegovina Convertible Mark (BAM) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

9. Barbadian Dollar (BBD)* FX Tenor TOM, SPOT Supported

Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only  Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment  Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

10. Bangladeshi Taka (BDT) FX Tenor SPOT Supported

Note

 Strict exchange controls restrict the movement of funds in and out of the country  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations

11. Bulgarian Lev (BGN) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

12. Bahraini Dinar (BHD) FX Tenor TOD, TOM, SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction

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Approver User Guide 13. Burundian Franc (BIF) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address and Telephone Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

14. Brunei Dollar (BND) FX Tenor SPOT Supported Note

15. Bolivian Boliviano (BOB) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

16. Bhutanese Ngultrum (BTN) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

17. Botswana Pula (BWP) FX Tenor TOM, SPOT Supported Note

 Purpose of payment is mandatory for all payments exceeding BWP10,000

18. Belize Dollar (BZD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

19. Canadian Dollar (CAD) FX Tenor TOD, TOM, SPOT Supported Note

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Approver User Guide 20. Swiss Franc (CHF) FX Tenor TOD, TOM, SPOT Supported Note

21. Columbian Peso (COP) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address, Telephone Number and Tax ID for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

22. Cape Verde Escudo (CVE) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

23. Czech Koruna (CZK) FX Tenor SPOT Supported Note

24. Djiboutian Franc (DJF) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party are required.

25. Danish Krone (DKK) FX Tenor TOD, TOM, SPOT Supported Note

26. Algerian Dinar (DZD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

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Approver User Guide 27. Egyptian Pound (EGP) FX Tenor SPOT Supported Note

28. Ethiopian Birr (ETB)* FX Tenor SPOT Supported

Note

29. Euro (EUR) FX Tenor Supported Note

 Please provide full beneficiary bank address ,contact name and telephone number of the beneficiary for every payment  In some cases the intermediary or the beneficiary bank may request for the signature of the beneficiary prior to funds being finally credited  Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

TOD, TOM, SPOT  Please provide full beneficiary bank address ,contact name and telephone number of the beneficiary for every payment  IBAN would be required for payments into the EUROZONE

30. Fijian Dollar (FJD) FX Tenor SPOT Supported Note

 Payments can be made to onshore residents only

31. Great Britain Pound (GBP) FX Tenor TOD, TOM, SPOT Supported Note

32. Georgian Lari (GEL) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

33. Ghanaian Cedi (GHS) FX Tenor TOM, SPOT Supported Purpose of payment is mandatory for every transaction Note

Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation Payments can be made to onshore residents only

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Approver User Guide 34. Gambian Dalasi (GMD) FX Tenor SPOT Supported Note

Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment.

35. Guatemalan Quetzal (GTQ) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

36. Guyana Dollar (GYD) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

37. Hong Kong Dollar (HKD) FX Tenor TOD, TOM, SPOT Supported Note

38. Honduran Lempira (HNL) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

39. Croatian Kuna (HRK) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

40. Hungarian Forint (HUF) FX Tenor SPOT Supported Note

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Approver User Guide 41. Indonesian Rupiah (IDR)* FX Tenor TOM, SPOT Supported  Purpose of payment is mandatory for every transaction

Note

 Remitter/Beneficiary would be required to provide the underlying /supporting documentation for all payments exceeding IDR 500 million  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

42. Israeli Shekels (ILS) FX Tenor TOD, TOM, SPOT Supported Note

 Beneficiary bank branch number is mandatory for all payments  All instructions equal to or more than ILS 3 million must include the IBAN (19 digits) of the beneficiary and Bank Branch Code

43. Indian Rupee (INR) FX Tenor TOD, TOM, SPOT Supported

Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Exchange control restrictions prevent the free flow of funds out of the country.  Please provide-input purpose of payment, mandatory for every transaction

44. Jordanian Dinar (JOD) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction

45. Japanese Yen (JPY) FX Tenor TOD, TOM, SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction

46. Kenyan Shilling (KES) FX Tenor TOM, SPOT Supported Note

Purpose of payment is mandatory for every transaction

47. Kyrgyzstani Som (KGS) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

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Approver User Guide 48. Cambodian Riel (KHR) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

49. Korean Won (KRW)* FX Tenor TOM, SPOT Supported

Note

 Beneficiary’s phone number is required for every transaction-please provide it in the payment details field  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Purpose of payment is mandatory for every transaction  Transactions below the value of equivalent of USD 500 would not be processed * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

50. Kuwaiti Dinar (KWD) FX Tenor TOM, SPOT Supported Note



51. Cayman Islands Dollar (KYD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

52. Kazakhstani Tenge (KZT) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

53. Laos Kip (LAK) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

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Approver User Guide 54. Sri Lankan Rupee (LKR) FX Tenor SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction

Note

to the bank/regulators as necessary to comply with the applicable regulations  Exchange control restrictions prevent free flow of funds out of the country. Consequently return of funds require additional approvals from Central Bank & reporting (handled by onshore Correspondent Bank)  Please provide-input purpose of payment, mandatory for every transaction in free text regardless of the value of the payment  Checking of documents may be required in country by the beneficiary bank

55. Lesotho Loti (LSL) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

56. Lithuanian litas (LTL) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

57. Latvian Lats (LVL) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

58. Moroccan Dirham (MAD) FX Tenor TOM, SPOT Supported Note

59. Moldovan Leu (MDL) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

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Approver User Guide 60. Macedonian Denar (MKD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

61. Mongolian Tugrik (MNT) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

62. Macau Pataca (MOP) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address for Beneficiary and Full Name, address and account number of Ordering/Originating/Remitting party is required

63. Mauritanian Ouguiya (MRO) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

64. Mauritian Rupee (MUR) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction 

65. Maldivian Rufiyaa (MVR) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

66. Malawian Kwacha (MWK)* FX Tenor SPOT Supported Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be Note supported

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Approver User Guide 67. Mexican Peso (MXN) FX Tenor TOM, SPOT Supported Note

 n/a

68. Malaysian Ringgit (MYR)* FX Tenor TOM, SPOT Supported  Purpose of payment is mandatory for every transaction Note

 Payments can be made to onshore residents only *Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

69. Namibian Dollar (NAD) FX Tenor SPOT Supported Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only

70. Nigerian Naira (NGN) FX Tenor SPOT Supported Note

 Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only

71. Cordoba Oro (NIO) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

72. Norwegian Krone (NOK) FX Tenor TOD, TOM, SPOT Supported Note

 n/a

73. Nepalese Rupee (NPR) FX Tenor TOM, SPOT Supported Note

 Payments can be made to onshore residents only  Purpose of payment is mandatory for every transaction

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Approver User Guide 74. New Zealand Dollar (NZD) FX Tenor TOD, TOM, SPOT Supported Note

75. Omani Rial (OMR) FX Tenor TOM, SPOT Supported Note

76. Peruvian Nuevo Sol (PEN) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address, Telephone Number and 21 digit Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

77. Pilipino Peso (PHP) FX Tenor SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note

 Payment can only be made to Onshore residents  Exchange control restrictions prevent free flow of funds out of the country.  Please provide-input purpose of payment, mandatory for every transaction  Please include the Telephone number and Contact person at the Beneficiary and the Name & Address Details of the ordering customer in the payment instruction

78. Pakistani Rupee (PKR) FX Tenor SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note

 Payment can only be made to Onshore residents  Exchange control restrictions prevent free flow of funds out of the country.  Transfers typically take anywhere between 2-3 days depending on beneficiary location

79. Polish Zloty (PLN) FX Tenor SPOT Supported Note

 The International Bank Account Number (IBAN) is required for all payments.

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Approver User Guide 80. Paraguayan Guarani (PYG) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address and Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

81. Qatari Rial (QAR) FX Tenor TOM, SPOT Supported Note

82. Saudi Arabian Riyal (SAR) FX Tenor TOD, TOM, SPOT Supported Note

 IBAN (24 Alphanumeric characters) are required for all payments instructions in SAR currency to beneficiaries located in the Kingdom of Saudi Arabia.

83. Seychellois Rupee (SCR) FX Tenor SPOT Supported Note

84. Swedish Kroner (SEK) FX Tenor TOD, TOM, SPOT Supported Note

85. Singapore Dollar (SGD) FX Tenor TOD, TOM, SPOT Supported Note

86. Sierra Leone Leone (SLL)* FX Tenor SPOT Supported Note

 Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

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Approver User Guide 87. Surinamese Dollar (SRD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address and Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

88. Swaziland Lilangeni (SZL) FX Tenor SPOT Supported  Purpose of payment is mandatory for every transaction Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only 

89. Thai Baht (THB) FX Tenor TOD, TOM, SPOT Supported Note

90. Tunisian Dinar (TND) FX Tenor SPOT Supported Note

91. Tongan Pa’anga (TOP) FX Tenor SPOT Supported Note

92. Turkish Lira (TRY) FX Tenor SPOT Supported Note

93. Trinidad and Tobago Dollar (TTD) FX Tenor SPOT Supported Note



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Approver User Guide 94. Taiwanese Dollar (TWD) FX Tenor SPOT Supported Purpose of payment is mandatory for every transaction The beneficiary is credited only once it has completed and submitted the complete inward remittance declaration and provided documentary evidence for the transaction. The documentation formalities generally take a few days Note or more depending on the transaction. Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 95. Tanzanian Shilling (TZS) FX Tenor TOM, SPOT Supported Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only 96. Ukrainian Hryvnia (UAH) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Full Name and Address of the Beneficiary is required  In event that beneficiary holds an account with the bank: Beneficiary Bank code

Note

Beneficiary Bank name Beneficiary Account Number Beneficiary Name Beneficiary Tax Code  In event that Beneficiary does not hold an account with the bank: Beneficiary Bank code Beneficiary Bank name Bank account number for processing payments for individuals without accounts Beneficiary name/passport details (possibly contact phone #) to be specified in the payment details field  Beneficiary Bank Branch Location is required.

97. Ugandan Shilling (UGX) FX Tenor TOM, SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction Note

to the bank/regulators as necessary to comply with the applicable regulations  Purpose of payment is mandatory for every transaction  Payments can be made to onshore residents only

98. United States Dollar (USD) FX Tenor TOD, TOM, SPOT Supported Note

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Approver User Guide 99. Uruguayan Peso (UYU) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

100. Uzbekistani Som (UZS) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

101. Vietnamese Dong (VND)* FX Tenor TOM, SPOT Supported

Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Purpose of payment is mandatory for every transaction  Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

102. Vanuatu Vatu (VUV) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

103. Communauté Financière Africaine BEAC, Francs (XAF) FX Tenor SPOT Supported Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) Note and require to submit relevant documentation Payments exceeding 5 Million XAF (FCFA) would be routed via a local authorized intermediary bank. Payments can be made to onshore residents only 104. Organization of East Caribbean States, Dollar (XCD) FX Tenor TOM, SPOT Supported The originator/payor may be required to provide source of funds for the XCD transaction in case requested by the bank/regulator in order to comply with the necessary regulations. Note For payments exceeding XCD 250,000 approval from the central bank would be necessary Payments can be made to onshore residents only

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Approver User Guide 105. Communauté Financière Africaine BCEAO, Francs (XOF) FX Tenor SPOT Supported Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 106. Comptoirs Français du Pacifique, Franc (XPF) FX Tenor TOM, SPOT Supported Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 107. Yemeni Rial (YER) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Passport Number in case Beneficiary is an individual

108. South African Rand (ZAR) FX Tenor TOD, TOM, SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction.

109. Zambian Kwacha (ZMK) FX Tenor TOM, SPOT Supported Note

 Payments can be made to onshore residents only

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Approver User Guide Appendix 2 Standard Chartered Bank Hong Kong Straight2Bank FX Payments Currency Reference Document

This document gives an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Hong Kong based accounts denominated in USD, EUR, GBP, HKD, and SGD. The document is sub-sectioned into two parts. i)

Summary Cut-off time tables: Is a summary of the cut off times available in the origination country (Hong Kong)

ii)

Straight2Bank FX Payments Currency reference section : Provides information regarding the various currencies and some key points to note while making payments in those currencies

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Approver User Guide I. Straight2Bank FX Payment Cut Off Times summary Debit Account: USD, EUR, GBP, HKD, SGD1 in Standard Chartered Hong Kong. Currencies with Same Day value availability (TOD), Next Day (TOM) and SPOT values are also available with cutoff times at 18:00h Currencies with Next Day value availability (TOM), SPOT values are also available with cutoff times at 18:00h

Note: Cut off times are listed in Hong Kong Standard Time (+8 GMT) and are subject to change without notice 1

Note: Debit Currencies will be progressively added in 2011/2012 Note: Indian Rupee available after 11:30h for all tenors (TOD, TOM, SPOT) Note: Request for Quote not available when paying into these currencies 4 Note: CNY Payments subject to documentation checks and FX value date will be dependent on submission of documents; no Request for Quote available. 5 Note: Cut off time for Bank assigned TOD rate remains at 17:30h 2 3

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Approver User Guide II. Straight2Bank FX Payments Transaction Guide 1. United Arab Emirates Dirham (AED) FX Tenor TOD, TOM, SPOT Supported Note

2. Albanian Lek (ALL) FX Tenor SPOT Supported

Note

 Purpose of payment needs to be provided in the payment details field  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

3. Armenian Dram (AMD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

4. Netherlands Antilles Guilder (ANG) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

5. Angolan Kwanza (AOA) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name, Address and 25 digit IBAN Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

6. Argentinean Peso (ARS) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction  Full Name, Address, Telephone Number, CBU and CUIT Number for Beneficiary is required Note

 Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required  Banks may hold payment orders for up to a maximum of 90 days when they are not collected on value date. Banks may reject the payment on day 90 if it is still pending. However the funds will not be returned unless recalled.

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Approver User Guide 7. Australian Dollar (AUD) FX Tenor TOD, TOM, SPOT Supported Note

8. Bosnia & Herzegovina Convertible Mark (BAM) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

9. Barbadian Dollar (BBD)* FX Tenor TOM, SPOT Supported

Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only  Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment  Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

10. Bangladeshi Taka (BDT) FX Tenor SPOT Supported

Note

 Strict exchange controls restrict the movement of funds in and out of the country  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations

11. Bulgarian Lev (BGN) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

12. Bahraini Dinar (BHD) FX Tenor TOD, TOM, SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction

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Approver User Guide 13. Burundian Franc (BIF) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address and Telephone Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

14. Brunei Dollar (BND) FX Tenor SPOT Supported Note

15. Bolivian Boliviano (BOB) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

16. Bhutanese Ngultrum (BTN) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

17. Botswana Pula (BWP) FX Tenor TOM, SPOT Supported Note

 Purpose of payment is mandatory for all payments exceeding BWP10,000

18. Belize Dollar (BZD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

19. Canadian Dollar (CAD) FX Tenor TOD, TOM, SPOT Supported Note

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Approver User Guide 20. Swiss Franc (CHF) FX Tenor TOD, TOM, SPOT Supported Note

21. Columbian Peso (COP) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address, Telephone Number and Tax ID for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

22. Cape Verde Escudo (CVE) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

23. Czech Koruna (CZK) FX Tenor SPOT Supported Note

24. Djiboutian Franc (DJF) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party are required.

25. Danish Krone (DKK) FX Tenor TOD, TOM, SPOT Supported Note

26. Algerian Dinar (DZD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

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Approver User Guide 27. Egyptian Pound (EGP) FX Tenor SPOT Supported Note

28. Ethiopian Birr (ETB)* FX Tenor SPOT Supported

Note

29. Euro (EUR) FX Tenor Supported Note

 Please provide full beneficiary bank address ,contact name and telephone number of the beneficiary for every payment  In some cases the intermediary or the beneficiary bank may request for the signature of the beneficiary prior to funds being finally credited  Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

TOD, TOM, SPOT  Please provide full beneficiary bank address ,contact name and telephone number of the beneficiary for every payment  IBAN would be required for payments into the EUROZONE

30. Fijian Dollar (FJD) FX Tenor SPOT Supported Note

 Payments can be made to onshore residents only

31. Great Britain Pound (GBP) FX Tenor TOD, TOM, SPOT Supported Note

32. Georgian Lari (GEL) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

33. Ghanaian Cedi (GHS) FX Tenor TOM, SPOT Supported Purpose of payment is mandatory for every transaction Note

Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation Payments can be made to onshore residents only

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Approver User Guide 34. Gambian Dalasi (GMD) FX Tenor SPOT Supported Note

Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment.

35. Guatemalan Quetzal (GTQ) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

36. Guyana Dollar (GYD) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

37. Hong Kong Dollar (HKD) FX Tenor TOD, TOM, SPOT Supported Note

38. Honduran Lempira (HNL) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

39. Croatian Kuna (HRK) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

40. Hungarian Forint (HUF) FX Tenor SPOT Supported Note

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Approver User Guide 41. Indonesian Rupiah (IDR)* FX Tenor TOM, SPOT Supported  Purpose of payment is mandatory for every transaction

Note

 Remitter/Beneficiary would be required to provide the underlying /supporting documentation for all payments exceeding IDR 500 million  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

42. Israeli Shekels (ILS) FX Tenor TOM, SPOT Supported Note

 Beneficiary bank branch number is mandatory for all payments  All instructions equal to or more than ILS 3 million must include the IBAN (19 digits) of the beneficiary and Bank Branch Code

43. Indian Rupee (INR) FX Tenor TOD, TOM, SPOT Supported

Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Exchange control restrictions prevent the free flow of funds out of the country.  Please provide-input purpose of payment, mandatory for every transaction

44. Jordanian Dinar (JOD) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction

45. Japanese Yen (JPY) FX Tenor TOD, TOM, SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction

46. Kenyan Shilling (KES) FX Tenor TOM, SPOT Supported Note

Purpose of payment is mandatory for every transaction

47. Kyrgyzstani Som (KGS) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

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Approver User Guide 48. Cambodian Riel (KHR) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

49. Korean Won (KRW)* FX Tenor TOM, SPOT Supported

Note

 Beneficiary’s phone number is required for every transaction-please provide it in the payment details field  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Purpose of payment is mandatory for every transaction  Transactions below the value of equivalent of USD 500 would not be processed * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

50. Kuwaiti Dinar (KWD) FX Tenor TOM, SPOT Supported Note



51. Cayman Islands Dollar (KYD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

52. Kazakhstani Tenge (KZT) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

53. Laos Kip (LAK) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

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Approver User Guide 54. Sri Lankan Rupee (LKR) FX Tenor SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction

Note

to the bank/regulators as necessary to comply with the applicable regulations  Exchange control restrictions prevent free flow of funds out of the country. Consequently return of funds require additional approvals from Central Bank & reporting (handled by onshore Correspondent Bank)  Please provide-input purpose of payment, mandatory for every transaction in free text regardless of the value of the payment  Checking of documents may be required in country by the beneficiary bank

55. Lesotho Loti (LSL) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

56. Lithuanian litas (LTL) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

57. Latvian Lats (LVL) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

58. Moroccan Dirham (MAD) FX Tenor TOM, SPOT Supported Note

59. Moldovan Leu (MDL) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

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Approver User Guide 60. Macedonian Denar (MKD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

61. Mongolian Tugrik (MNT) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

62. Macau Pataca (MOP) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address for Beneficiary and Full Name, address and account number of Ordering/Originating/Remitting party is required

63. Mauritanian Ouguiya (MRO) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

64. Mauritian Rupee (MUR) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction 

65. Maldivian Rufiyaa (MVR) FX Tenor SPOT Supported

Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

66. Malawian Kwacha (MWK)* FX Tenor SPOT Supported Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be Note supported

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Approver User Guide 67. Mexican Peso (MXN) FX Tenor TOM, SPOT Supported Note

 n/a

68. Malaysian Ringgit (MYR)* FX Tenor TOM, SPOT Supported  Purpose of payment is mandatory for every transaction Note

 Payments can be made to onshore residents only *Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

69. Namibian Dollar (NAD) FX Tenor SPOT Supported Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only

70. Nigerian Naira (NGN) FX Tenor SPOT Supported Note

 Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only

71. Cordoba Oro (NIO) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

72. Norwegian Krone (NOK) FX Tenor TOD, TOM, SPOT Supported Note

 n/a

73. Nepalese Rupee (NPR) FX Tenor TOM, SPOT Supported Note

 Payments can be made to onshore residents only  Purpose of payment is mandatory for every transaction

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Approver User Guide 74. New Zealand Dollar (NZD) FX Tenor TOD, TOM, SPOT Supported Note

75. Omani Rial (OMR) FX Tenor TOM, SPOT Supported Note

76. Peruvian Nuevo Sol (PEN) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address, Telephone Number and 21 digit Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

77. Pilipino Peso (PHP) FX Tenor SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note

 Payment can only be made to Onshore residents  Exchange control restrictions prevent free flow of funds out of the country.  Please provide-input purpose of payment, mandatory for every transaction  Please include the Telephone number and Contact person at the Beneficiary and the Name & Address Details of the ordering customer in the payment instruction

78. Pakistani Rupee (PKR) FX Tenor SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note

 Payment can only be made to Onshore residents  Exchange control restrictions prevent free flow of funds out of the country.  Transfers typically take anywhere between 2-3 days depending on beneficiary location

79. Polish Zloty (PLN) FX Tenor SPOT Supported Note

 The International Bank Account Number (IBAN) is required for all payments.

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Approver User Guide 80. Paraguayan Guarani (PYG) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address and Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

81. Qatari Rial (QAR) FX Tenor TOM, SPOT Supported Note

82. Saudi Arabian Riyal (SAR) FX Tenor TOD, TOM, SPOT Supported Note

 IBAN (24 Alphanumeric characters) are required for all payments instructions in SAR currency to beneficiaries located in the Kingdom of Saudi Arabia.

83. Seychellois Rupee (SCR) FX Tenor SPOT Supported Note

84. Swedish Kroner (SEK) FX Tenor TOD, TOM, SPOT Supported Note

85. Singapore Dollar (SGD) FX Tenor TOD, TOM, SPOT Supported Note

86. Sierra Leone Leone (SLL)* FX Tenor SPOT Supported Note

 Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

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Approver User Guide 87. Surinamese Dollar (SRD) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name, Address and Account Number for Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

88. Swaziland Lilangeni (SZL) FX Tenor SPOT Supported  Purpose of payment is mandatory for every transaction Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Payments can be made to onshore residents only 

89. Thai Baht (THB) FX Tenor TOD, TOM, SPOT Supported Note

90. Tunisian Dinar (TND) FX Tenor SPOT Supported Note

91. Tongan Pa’anga (TOP) FX Tenor SPOT Supported Note

92. Turkish Lira (TRY) FX Tenor SPOT Supported Note

93. Trinidad and Tobago Dollar (TTD) FX Tenor SPOT Supported Note



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Approver User Guide 94. Taiwanese Dollar (TWD) FX Tenor SPOT Supported Purpose of payment is mandatory for every transaction The beneficiary is credited only once it has completed and submitted the complete inward remittance declaration and provided documentary evidence for the transaction. The documentation formalities generally take a few days Note or more depending on the transaction. Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 95. Tanzanian Shilling (TZS) FX Tenor TOM, SPOT Supported Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only 96. Ukrainian Hryvnia (UAH) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Full Name and Address of the Beneficiary is required  In event that beneficiary holds an account with the bank: Beneficiary Bank code

Note

Beneficiary Bank name Beneficiary Account Number Beneficiary Name Beneficiary Tax Code  In event that Beneficiary does not hold an account with the bank: Beneficiary Bank code Beneficiary Bank name Bank account number for processing payments for individuals without accounts Beneficiary name/passport details (possibly contact phone #) to be specified in the payment details field  Beneficiary Bank Branch Location is required.

97. Ugandan Shilling (UGX) FX Tenor TOM, SPOT Supported  Remitter/Beneficiary may be required to provide the underlying documentation for the transaction Note

to the bank/regulators as necessary to comply with the applicable regulations  Purpose of payment is mandatory for every transaction  Payments can be made to onshore residents only

98. United States Dollar (USD) FX Tenor TOD, TOM, SPOT Supported Note

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Approver User Guide 99. Uruguayan Peso (UYU) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

100. Uzbekistani Som (UZS) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Beneficiary Bank Branch Location is required

101. Vietnamese Dong (VND)* FX Tenor TOM, SPOT Supported

Note

 Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations  Purpose of payment is mandatory for every transaction  Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported

102. Vanuatu Vatu (VUV) FX Tenor SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction  Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required

103. Communauté Financière Africaine BEAC, Francs (XAF) FX Tenor SPOT Supported Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) Note and require to submit relevant documentation Payments exceeding 5 Million XAF (FCFA) would be routed via a local authorized intermediary bank. Payments can be made to onshore residents only 104. Organization of East Caribbean States, Dollar (XCD) FX Tenor TOM, SPOT Supported The originator/payor may be required to provide source of funds for the XCD transaction in case requested by the bank/regulator in order to comply with the necessary regulations. Note For payments exceeding XCD 250,000 approval from the central bank would be necessary Payments can be made to onshore residents only

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Approver User Guide 105. Communauté Financière Africaine BCEAO, Francs (XOF) FX Tenor SPOT Supported Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 106. Comptoirs Français du Pacifique, Franc (XPF) FX Tenor TOM, SPOT Supported Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Note The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 107. Yemeni Rial (YER) FX Tenor SPOT Supported  Please provide-input purpose of payment, mandatory for every transaction Note

 Full Name and Address of the Beneficiary is required  Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required  Passport Number in case Beneficiary is an individual

108. South African Rand (ZAR) FX Tenor TOD, TOM, SPOT Supported Note

 Please provide-input purpose of payment, mandatory for every transaction.

109. Zambian Kwacha (ZMK) FX Tenor TOM, SPOT Supported Note

 Payments can be made to onshore residents only

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