Appendix C Illustration Credits

Individuals who, and organizations that, provided illustrative matter reproduced or adapted in this book, are gratefully acknowledged. The author has endeavored to observe legal requirements with regard to the rights of the suppliers of graphic and photographic materials. Care has been taken to make the following credit list accurate. However, incomplete referencing in some of the sources used may have obscured the true origin of some of the illustrations used here.

Credits Executive Summary Asset Management Link-Pin Alboran Media Group Corporate Knowledge Spiral Alboran Media Group Organizational Learning Cycle Alboran Media Group Organizational Learning and Corporate IQ Alboran Media Group Efficiency Gap Alboran Media Group The Target Audience Life-Long Learning Anonymous Cartoon Objectives of this Executive Guide The Vision—An Integrated digital Oil & Gas business etc. Herb Yuan, Shell R. Weijermars, Building Corporate IQ: Moving the Energy Business from Smart to Genius, DOI: 10.1007/978-0-85729-679-5,  Springer-Verlag London Limited 2011

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Bookmarks 1 to 5 Organizational Intelligence Focus Areas Alboran Media Group Chapter 1: Developing Organizational IQ: A Societal Learning Experience Organizational Learning Alboran Media Group The Societal Trinity of Organizational Intelligence Alboran Media Group What are their Stakes? Alboran Media Group What are their Challenges? Alboran Media Group Business Cycles Alboran Media Group Learning organizations Re(define) Themselves Alboran Media Group Chameleon Analogy Alboran Media Group Corporate IQ Hierarchical Motor Alboran Media Group Decision Gate Space Alboran Media Group Competitive Advantage of Organizational Intelligence Alboran Media Group Cycle Learning Organizations Alboran Media Group Scaled Learning Curve Alboran Media Group Normal IQ distribution Alboran Media Group Probable Corporate IQ distribution Alboran Media Group IQ Performance Categories Alboran Media Group Organizational Intelligence Focus Areas Alboran Media Group Stakeholders Energy Resources Alboran Media Group

Chapter 2: Value Chains and Knowledge Nets Organizations as Goal-Seeking Entities Alboran Media Group

Appendix C: Illustration Credits

Future Value Targets Alboran Media Group Information Feedback—Traditional Value Chain Alboran Media Group Knowledge is Chaotic David Skyrme Associates Limited Value Cycle Verna Allee Value & Knowledge Networks Verna Allee Many Connections to Deliver Value Salwana Ali, Microsoft Knowledge Capital Center Knowledge Aggregation Layers Alboran Media Group Vertical Migration of Knowledge Alboran Media Group Workflow Field Development Alboran Media Group Workflow Switches at Decision Gates Alboran Media Group Communities of Practice Alboran Media Group Building Dutch Roundabout for Gas Alboran Media Group Chapter 3: Organizational Learning Organizational Learning Road Map Reid Smith Organizational Learning is Teamwork Alboran Media Group How can individuals deal with… George Kondrach Communicating the Vision Alboran Media Group Multi-resolution Communication Alboran Media Group Technology Enablers Joseph Busch Corporate Knowledge Spiral Alboran Media Group Skill Gap Alboran Media Group Technology Gaps Alboran Media Group

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Efficiency Gaps Alboran Media Group GIS-Integrated Data Alboran Media Group Real-Time Data Integration Alboran Media Group Chapter 4: Knowledge Management Knowledge Harvesting Simon Chester, McMillan Binch Stacked Nature of Organizational IQ David Skyrme Associates Limited What is Knowledge? Nermien Al-Ali, Franklin Pierce Law Center Tacit Vs Explicit Knowledge… Ralph Clevenger Is Your Company after Tacit Knowledge? Imagestate Externalization of Tacit Knowledge Alboran Media Group Knowledge Transfer Alboran Media Group Employee Engagement Adapted from Jaleel Al Khalifal SPE Chapter 5: Shared Vision and Leadership Intelligent Solution Positioning George Kondrach Corporate Learning Loop Alfons Lansink, IBM Bridging the Interaction Gap Alboran Media Group Career Planning Tool Alboran Media Group Competency Acquisition Alboran Media Group Leadership in innovation Alboran Media Group Personal Skills, Strategy & Leadership Alboran Media Group Vision Sharing Challenges Alboran Media Group Will You Join Us? Chevron

Appendix C: Illustration Credits

Appendix C: Illustration Credits

Chapter 6: Team Learning and Learning Systems Team Building Model Delft TopTech Emphazie On-the-Job Learning Alboran Media Group Experiential Learning Model Alboran Media Group Dale’s Cone of Learning Edgar Dale Networked Learning Alboran Media Group Modern Learning Modes Alfons Lansink, IBM Embedded, Enabled & Formal Learning Alfons Lansink, IBM Use-Inspired Knowledge Developement Alboran Media Group Leadership Skills Ken Graham Knowledge Exchange Alboran Media Group Chapter 7: Innovation and Creativity External Environment Delft TopTech Formula for Success? Alboran Media Group Innovation Pipeline Worldbank System Life Cycle Delft TopTech New Business Development Alboran Media Group Three Phases in Conventional Oil Business EXXON data Energy Life Cycle Replacement Alboran Media Group Risk & Opportunity Identification Alboran Media Group North Sea Oil Production Alboran Media Group

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Chapter 8: Smart Decision-Making Intelligent Decision-Making Alexander Meystel & Edward Dawidowicz The Ames Room Adelbert Ames Knowledge & Perception Alboran Media Group Uncertainty in Decision-Making Delft TopTech Certainty Vs Uncertainty Delft TopTech Organizational Decision-Making Loop Claire McInerney, SCILS Data Analysis & Decision Making Alboran Media Group Quality Function Deployment Alboran Media Group Decision-Making Support Package Alboran Media Group Decision-Making Styles Alboran Media Group OPEC Supply Quest Adapted from PFC Energy Workflow Field Development under Uncertainty Alboran Media Group Chapter 9: Strategy Planning and Scenario Thinking Strategy Development Alboran Media Group Scenarios and Forecasting Alboran Media Group Strategy Planning Alboran Media Group Develop Time Lines Alboran Media Group Technology & Vision US Army People & Technology Alboran Media Group Strategic Options Generation Alboran Media Group Hello, I’m Brad… S. Mantel World’s Oil Reserves

Appendix C: Illustration Credits

PFC Energy Strategy Drivers for NOCs PFC Energy Company Value SuperMajors Alboran Media Group Chapter 10: Intelligent Portfolio Management What is Portfolio Management? Alboran Media Group Asset Value Realization Alboran Media Group Portfolio Management Cycle Alboran Media Group Without Portfolio Management Alboran Media Group Balancing Portfolios Alboran Media Group Product Lifecycle Alboran Media Group Risk Matrix Alboran Media Group Benchmarking Project Vs Strategic Scenarios Alboran Media Group Project Portfolio in a Matrix Organization Alboran Media Group Traditional Portfolio Diversification Alboran Media Group Web-enabled Portfolio Management Alboran Media Group Global Energy Portfolio Alboran Media Group Chapter 11: Sustainable Development and Corporate Governance Stakeholders in Earth’s Sustainable Development Alboran Media Group Linear vs Cyclic—Sink Model Alboran Media Group Sustainability & Poverty Reduction World Bank Which Future do you want? Alboran Media Group Population growth needs Natural Resources Alboran Media Group

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Energy Consumption Unesco Ok Let’s review what you didn’t know Anonymous Cartoon Corporate Governance Alboran Media Group How would you price a light bulb that never burns out? Alboran Media Group Systems Compliance Alboran Media Group Sustainable Development Alboran Media Group Simplified World Map Alboran Media Group Cost Matrix for Environmental Remediation Alboran Media Group Decision Tree for Prisoner’s Dilemma Alboran Media Group Chapter 12: Communication in Intelligent Organizations Evolution of Organizational Learning Culture Melinda Bickerstaff Eye-tracking Experiment http://www.eyelinkinfo.com/ Getting it Across Karl Roeser Communication Gaps in Organizational Learning Alboran Media Group Missed Communication Delft TopTech Choice of Communication Channel Alboran Media Group Organizational Communication & Knowledge Aggregation Alboran Media Group

Chapter 13: Intelligent Negotiations and Effective Agreements The Bargaining Zone Delft TopTech Negotiation Flow Chart Alboran Media Group Intelligent Negotiations Alboran Media Group Keep a Critical View of your Progress

Appendix C: Illustration Credits

Alboran Media Group Intelligent Teamwork should be the Key Delft TopTech/Microsoft Shareware Competition for Resources at Knowledge Aggregation Levels Alboran Media Group European Gas Demand and Supply IEA & RWE Chapter 14: Challenges to Organizational Intelligence Stages of Intelligent Evolution Delft TopTech Organizational Learning Participation Model Alboran Media Group Human Thinking & Learning Alboran Media Group Organizational Intelligence Acquisition Alboran Media Group Effect of Organizational Learning on Cash Flow Ford Brett, Frontline Group Organizational Learning Process Alboran Media Group Who leads in Organizational Learning? Alboran Media Group Who is Smartest? Alboran Media Group USA New World Order Alboran Media Group World Economy Alboran Media Group Information Overload Simon Chester, McMillan Binch

Chapter 15: Maximizing Your Corporate IQ Scale for Corporate IQ Alboran Media Group Quality Assurance Systems Alboran Media Group Performance Measurements Alboran Media Group Smart individuals prefer to work in high IQ organizations Alboran Media Group Temporal changes in Corporate IQ Alboran Media Group

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Catastrophic decline in Corporate IQ Alboran Media Group Tracking corporate IQ changes Alboran Media Group Enhancing Organizational Intelligence Jane Davidson, Western Michigan University Growth of Corporate IQ Alboran Media Group Future Planetary IQ? Alboran Media Group Woodcarving Erasmus Alboran Media Group Gate Stop 5 Organizational Intelligence Focus Areas Alboran Media Group Appendix A: Procedure for Assessment of Your corporate IQ Sample Units & Response Group Alboran Media Group Scorecard for Corporate IQ Alboran Media Group Sample of Corporate IQ scores Alboran Media Group Standard normal ‘‘bell’’ curve Alboran Media Group Bell curve plot of IQ spread Alboran Media Group

Epilogue Historical World Population Growth Unesco An Inconvenient Truth Al Gore Cartoons Gerard ‘t Hooft