AMCIS 2013 Author Index

Author Index A Abbasi, Alireza University of New South Wales Canberra »» Understanding the Evolutionary Dynamics and Adaptation of Complex Networks

Ahluwalia, Punit The University of Texas- Pan American »» Information Security Policies Compliance: The Role of Organizational Punishment

Abedin, Babak Faculty of Business and Economics, Macquarie University »» Investigating the impact of Facebook use on cancer survivors’ psychological well-being

Ahmadi, Sadra Monash University »» Strategic Framework for Achieving Readiness in Organizations to Implement an ERP System »» Dynamic Model to Assess Organisational Readiness during Information System Implementation »» Differences between FCM and Fuzzy ANP Techniques in the Process of Organizational Change Readiness Assessment

Abels, Sven Ascora »» Enabling Collaboration in Virtual Manufacturing Enterprises with Cloud Computing Abraham, Ralf University of St. Gallen »» Understanding Coordination Support of Enterprise Architecture Management – Empirical Analysis and Implications for Practice Adame, Bradley University of Oklahoma Norman Campus »» Social Media on Violent Ideological Group Websites Afnan, Afnan Information and Decision Sciences Department - University of Illinois at Chicago, Engineering Department - Syiah Kuala University Banda Aceh, Indonesia »» Development of a Change Readiness Scale for Electronic Medical Record Systems Implementation at Hospitals Agarwal, Nitin University of Arkansas - Little Rock »» Collective Learning Paradigm for Rapidly Evolving Curriculum: Facilitating Student and Content Engagement via Social Media Agarwal, Nitin University of Arkansas - Little Rock »» Enhancing Privacy using Community Driven Recommendations: An Investigation with Facebook Data Aghakhani, Navid University of Colorado at Denver and Health Sciences Center »» Acceptance of Implicit and Explicit eWOM: a Factor Based Study of Social Networking Sites

Ahmed, Faysal Windstream Corporation »» Collective Learning Paradigm for Rapidly Evolving Curriculum: Facilitating Student and Content Engagement via Social Media Aier, Stephan University of St. Gallen »» Understanding Coordination Support of Enterprise Architecture Management – Empirical Analysis and Implications for Practice

Al-Busaidi, Kamla Sultan Qaboos University »» Empowering Organizations through Customer Knowledge Acquisition: A pilot investigation Aldraehim, Majid The Saudi Consultation Council (Shura) »» Cultural impact on e-service use in Saudi Arabia: The need for Service Oriented Culture Al-ghaith, Taghred Lancaster University »» Stakeholder saliency dynamics in strategic ICT projects Ali, Mazen University of Bahrain »» The Adoption of Business-to-Business Electronic Commerce Technologies: Bahrain versus Australia Aljawder, Maan University of Sydney »» A Contingent Model of Project Organization and Management

Akbulut-Bailey, Asli Grand Valley State University »» Students’ Stereotypes of IS Professionals and the Influence of the Introductory IS Course

Alkhunaizan, AbdulMohsin Brunel University »» Predicting Consumer Decisions to Adopt Mobile Commerce in Saudi Arabia

Alaiad, Ahmad Department of Information Systems, College of Engineering and Information Technology, University of MarylandBaltimore County, USA. »» Patients’ Behavioral Intention toward Using Healthcare Robots

Alrushiedat, Nimer California State University - Fullerton »» Facilitating Collaboration and Peer Learning Through Anchored Asynchronous Online Discussions

Alam, Sultana University of Canberra »» Role of Relational Mechanisms in Crowdsourcing Governance: An Interpretive Analysis

Alryalat, Mohammad Swansea University »» Examining Role of Trust, Security, Social Influence, and Facilitating Conditions on Jordanian Citizen’s Intention to Adopt E-Government Systems

Albers, Andreas Goethe University Frankfurt »» The Privacy Trade-Off: App Usage on OSN

Alseadoon, Ibrahim Queensland University of Technology »» Typology of phishing email victims based on their behavioural response

Albert, Connie »» Critical Discourse Analysis: Toward Theories in Social Media

Alston, Oran West Virginia University »» An Organizing Framework for Literacy

2

Author Index A-B Alt, Rainer University of Leipzig »» Enhancing Service Lifecycle Management - Costing as Part of Service Descriptions »» Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis Alter, Steven University of San Francisco »» Incorporating More System-Related Knowledge into Systems Analysis and Design »» Value Blueprint and Service Design Space for Facilitating Value Creation Amrou, Sharif University of Hamburg »» Managing for Transfer of Training: Directions for the Evolution of Learning Management Systems Andrade, Adrianne Universidade Federal do Rio Grande do Norte »» Diferenças de Gênero na Adoção de E-readers Andresen, Katja Beuth University of Applied Science »» Integrate Enterprise Systems to our Hyperconnected World: Anything, Anywhere, Anytime through architectural design Appelhanz, Shanna Georg-August Universitat Gottingen »» Tracking&Tracing-systems in the Wood Supply Chain: Opportunities and Challenges Archer, Norm McMaster University »» Automatic Message Triage: Decision Support from Patient-Provider Messages Artz, John George Washington University »» Towards a Philosophy of Information Systems Arviansyah, A. University of Twente »» Evaluating IS/IT Projects: Emergence of Equivocality in Practice Atiq, Arzoo University of Auckland, New Zealand »» Service System Design (SSD) Innovation through Consumer Participation

Audy, Jorge FACIN/PUCRS, Brazil »» Adopting Agile Methods for Followthe-Sun Software Development Augustsson, Nils-Petter »» Configuring Value Creation Processes for Global Service: Evidence from an IT firm Ayalew, Elizabeth Addis Ababa University »» Do Academics Share Knowledge? Ethiopian Public Higher Education Institutions in Perspective Babu, Rakesh University of Wisconsin-Milwaukee »» Accessibility and Usability of Social Media: Convergence between Blind Users and Design Standards Bacic, Dinko Department of Computer and Information Science, Monte Ahuja College of Business, Cleveland State University, Cleveland, OH, United States. »» Business Information Visualization: A Visual Intelligence-Based Framework Back, Andrea Institute of Information Management, University of St.Gallen »» The New Enterprise Mobility: Seizing the Opportunities and Challenges in Corporate Mobile IT Bagchi-Sen, Sharmistha University at Buffalo »» A Conceptual Examination of Distrusting Beliefs in Older Adults about the Internet Bah, Alimou Carnegie Mellon University »» A Consulting Model of Global Service Learning Baker, Jeff American University of Sharjah »» Mobile Application Development Platform Adoption: A Grounded Theory Investigation Balci, Bilal Goethe University Frankfurt »» Why People Reject or Use Virtual Processes: A Test of Process Virtualization Theory

Baldauf, Matthias The Telecommunications Research Center Vienna (FTW) »» Peak Moments of Physical Mobile Interaction Techniques Baloch, Fuad Auckland University of Technology »» On where the Internet is Banker, Rajiv Temple University »» Can Information and Communication Technology lead to Well-Being? An Empirical Analysis Barclay, Corlane University of Technology Jamaica »» Evaluating the Performance of Government IT Projects in the Caribbean: Beyond the Traditional Approach Baskerville, Richard Georgia State University »» Going Back to Basics in Design: From the IT Artifact to the IS Artifact Basten, Dirk University of Cologne »» Project Managers’ Perceptions of IS Project Success Criteria – A Repertory Grid and Laddering Investigation »» How do Service-oriented Architectures Influence Organizational Agility? Basto Maldonado, Edwin Jose Bogota-Mesh »» Bogota Mesh a Model of CWN to Help Reduce the Digital Divide. Bauzer Medeiros, Claudia University of Campinas »» Estimating the quality of data using provenance: a case study in eScience Beck, Roman Goethe University Frankfurt »» Cloudifying Desktops – A Taxonomy for Desktop Virtualization »» Switch to Your Own to Work with the Known: An Empirical Study on Consumerization of IT

3

Author Index B Becker, Jörg ERCIS - University of Muenster »» Capitalizing on Social Media Analysis – Insights from an Online Review on Business Models »» How to Teach Regulatory Compliant Data Warehouse Engineering? »» The Influence of Regulation on Data Warehouse Engineering – Investigating an IT Consulting Case in the Financial Service Industry »» Trust Needs Touch: Understanding the Building of Trust through Social Presence Beckman, Paul San Francisco State University »» Residents’ Actions and Attitudes toward Security in Community Wireless Networks Beimborn, Daniel University of Bamberg »» Enterprise App Stores for Mobile Applications - Development of a Benefits Framework »» Challenges in Offshore Outsourcing Relationship Management – A Peruvian Perspective »» Developing a Governance Model for Successful Business Process Standardization »» Innovation Success and Absorptive Capacity: The Combined Influence of Information Systems and Combinative Capabilities - A Theoretical Model Bekele, Rahel Addis Ababa University »» Do Academics Share Knowledge? Ethiopian Public Higher Education Institutions in Perspective Belanger, France Virginia Tech »» Religiosity and Information Security Policy Compliance »» Social Networks and Information Privacy: A Model for Low-income Countries Bellini, Carlo Universidade Federal da Paraiba »» Repertory Grid, Laddering e Análise de Conteúdo: Uma Abordagem Psicométrica Integrada para Entender Profissionais de Tecnologia da Informação

Benitez-Amado, Jose University of Granada, Spain »» The relationship between IT infrastructure leveraging, talent management and operational sustainability, and their effects on the business value of the operations strategy Bernaert, Maxime Ghent University »» Enterprise Architecture Software Tool Support for Small and Medium-Sized Enterprises: EASE Bernroider, Edward Vienna University of Economics and Business »» Understanding the Different Priorities of Web 2.0 Technologies for Knowledge Acquisition and Assimilation for Developing an Organization’s Potential Absorptive Capacity Betke, Hans Martin-Luther-University HalleWittenberg »» PRIMA: A Model-Based Method for Analyzing Place-Related Information in Disaster Response Processes Beverungen, Daniel ERCIS – University of Muenster »» Capitalizing on Social Media Analysis – Insights from an Online Review on Business Models Beynon-Davies, Paul Cardiff University »» Form-ing Institutional Order Bharati, Pratyush University of Massachusetts Boston »» Roles of Fun and Flow in Social Media Usage— A Comparative Study of American and Chinese Students Bhat, Jyoti Indian Institute of Management Bangalore »» Adoption of Cloud Computing by SMEs in India: A study of the Institutional Factors Bhattacherjee, Anol University of South Florida »» Mobile Application Development Platform Adoption: A Grounded Theory Investigation »» Persuading the acceptance of e-government web transactions

Bick, Markus ESCP Europe Business School »» Drivers of Cultural Differences in Information System Adoption – A Case Study Bick, Markus ESCP Europe Business School Berlin »» The Impact of Social Media Appearances During Election Campaigns Bittle, Kristopher Frostburg State University »» Investigating the Web Site Accessibility of Major, Investorowned Utility Providers in Maryland, Pennsylvania and West Virginia Bjorn, Pernille IT University of Copenhagen »» Managers’ Perceptions of Social Software Use in the Workplace: Identifying the Benefits of Social Software and Emerging Patterns of its Use Bode, Martin WWU Münster - ERCIS »» What Influences Technological Individualization? – An Analysis of Antecedents to IT Consumerization Behavior Boehm, Matthias Osnabrück University »» The Further Education Maturity Model: Development and Implementation of a Maturity Model for the Selection of Further Education Offerings in the Field of IT Management and IT Consulting Boell, Sebastian University of Canberra »» The Transformative Nature of Telework: A Review of the Literature Bögel, Stephan Virtimo AG »» Bringing Together BPM and Social Software Bohlsen, Immo University of Muenster »» A Framework for Collaborative Augmented Reality Applications

4

Author Index B Böhmann, Tilo University of Hamburg »» Managing for Transfer of Training: Directions for the Evolution of Learning Management Systems Boncella, Robert Washburn University »» Information Technology and Human Factors Affecting the Accuracy of the Active Medication List: An Empirical Study Based on Three Hospitals Boncella, Carol Lawrence Memorial Hospital »» Information Technology and Human Factors Affecting the Accuracy of the Active Medication List: An Empirical Study Based on Three Hospitals Bontis, Nick McMaster University »» Understanding the Practical Relevance of Academic Research in Knowledge Management: A Lay Epistemic Theory Approach Booker, Lorne Antalya International University »» Understanding the Practical Relevance of Academic Research in Knowledge Management: A Lay Epistemic Theory Approach Booth, Kayla The Pennsylvania State University »» How do Gender Minorities Navigate the IS Workplace? Voices of Lesbian and Bisexual Women Borman, Mark The University of Sydney »» Revisiting Dependency Network Diagrams: A Conceptual Extension Bosse, Sascha Otto von Guericke University, Magdeburg »» Predicting an IT Service’s Availability with Respect to Operator Errors Botha, Reinhardt Nelson Mandela Metropolitan University »» Understanding the impact of default privacy settings on self-disclosure in social networking services: Building a conceptual model and measurement instrument Boughzala, Imed Telecom Ecole de Management, Institut Mines-Telecom, France. »» Social Loafing Impact on Collaboration in 3D Virtual Worlds: An Empirical Study

Bououd, Ikram Telecom Ecole de Management, Institut Mines-Telecom, France. »» Social Loafing Impact on Collaboration in 3D Virtual Worlds: An Empirical Study Bradford, Juliet University of Technology Jamaica »» Evaluating the Performance of Government IT Projects in the Caribbean: Beyond the Traditional Approach Brandt, Tobias University of Freiburg »» Information Systems in Automobiles – Past, Present, and Future Uses Braskus, Laruynas Sunrise Valley »» Using a Living Lab Methodology for Developing Energy Savings Solutions Brechbühl, Hans Center for Digital Strategies, Tuck School of Business, Dartmouth College »» The New Enterprise Mobility: Seizing the Opportunities and Challenges in Corporate Mobile IT Breitner, Michael University of Hannover »» Investigating the Influence of Security, Privacy, and Legal Concerns on Employees’ Intention to Use BYOD Mobile Devices Breitschwerdt, Rüdiger Osnabrück University »» Case-Based Selection of Business Process Modeling Tools: An Evaluation Criteria Framework Brenig, Christian University of Freiburg »» Inter-Organizational Demand Response Applications: How to Address Moral Hazard in Smart Grids Brenner, Walter University of St.Gallen (HSG) »» The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing »» The Influence of IT Governance on Service Processes in MultiBusiness Manufacturing Enterprises: Performance Impacts from Structures, Processes, and Relational Mechanisms »» Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry

Breslin, John National University of Ireland, Galway »» Decision Support using Linked, Social, and Sensor Data Brockmann, Tobias University of Muenster »» A Framework for Collaborative Augmented Reality Applications Brockmann, Carsten University of Potsdam »» Integrate Enterprise Systems to our Hyperconnected World: Anything, Anywhere, Anytime through architectural design Brockmann, Tobias University of Muenster »» A Framework for Enterprise Social Media Guidelines Brooks, Stoney Department of Management, Information Systems and Entrepreneurship, Washington State University, Pullman, WA, United States. »» Factors Affecting Online Consumer’s Behavior: An Investigation Across Gender Brooks, JoAnn Syracuse University »» Growth of an Organizational Field for Infrastructure: US, State, and Local Fusion Centers, 2001-2012 Brooks, Stoney Department of Information Systems, Washington State University, Pullman, WA, United States. »» Do Interactivity and Vividness impact Objective and Subjective Claims of Online Product Presentation? Brown, Jayson Texas A & M University - Central Texas »» Towards an Integrated Framework for Applying the Agile Project Methodology to Manage Task Uncertainty in Disaster Management Brown, Christopher University of South Florida »» Toward the Development of a Psycholinguistic-based Measure of Insider Threat Risk Focusing on Core Word Categories Used in Social Media

5

Author Index B-C Brown, David Lancaster University »» Stakeholder saliency dynamics in strategic ICT projects Bühler, Julian ESCP Europe Business School Berlin »» The Impact of Social Media Appearances During Election Campaigns Bui, Son University of Memphis »» Adverse Selection in Online NewGoods Market: An Analysis of Product Uncertainty and Seller Uncertainty »» Personalization to New Website Users: The Role of Trust and Culture Bulgurcu, Burcu Boston College »» Information Security Policy Compliance: An Empirical Study on Escalation of Commitment Burke, John Alfred State College »» Valuing Sequential IT Projects Using Real Options Analysis Burstein, Frada Monash University »» Understanding the Practical Relevance of Academic Research in Knowledge Management: A Lay Epistemic Theory Approach Buschle, Markus Kungl Tekniska Hogskolan »» The Enterprise Architecture Analysis Tool – Support for the Predictive, Probabilistic Architecture Modeling Framework Busse, Sebastian University of Göttingen »» The Value of IS to Ensure the Security of Energy Supply – The Case of Electric Vehicle Charging Butler, Brian University of Maryland - College Park »» Motivational Effects of Badge Systems on Participation in Stack Exchange Social Q&A Online Community Byun, Jongbok Ashford University »» A Study of Online Presence in Digital Learning Environments Cai, Yuanfeng Iowa State University »» Understanding Factors Influencing Users’ Retweeting Behavior---A Theoretical Perspective

Cain, Curtis Pennsylvania State University - Main Campus »» The Underrepresentation of Black Males in IT Higher Education: a Conceptual Framework for Understanding Individual Differences Callis, Kristine University of Florida »» Online Discussions as a Tool to Engage Students in Authentic Scientific Argumentation Calzada de Luna, Américo Universidad Autónoma de Aguascalientes »» Medición Experimental del Desempeño de las Aplicaciones Bajo Ambientes de Red Campbell, John University of Canberra »» Multi-level IT Project Alignment in Government Services: Contracted Employment Services »» The Transformative Nature of Telework: A Review of the Literature »» Role of Relational Mechanisms in Crowdsourcing Governance: An Interpretive Analysis »» Impact of Strategic Alignment on IT Outsourcing Success in a Complex Service Setting Candatten, Franciane Pontifícia Universidade Católica do Paraná »» Engagement of Information Technology Professionals with Their Work Canelon, Jesus University of Illinois at Springfield »» Conflicts and Facework in Online Discussions Cao, Qing Texas Tech University »» Exploring the Impact of Online Reviews with Brand Equity for Online Software Purchasing Behavior Cardenas, Jorge Ashford University »» A Study of Online Presence in Digital Learning Environments Cardoso, Amílcar University of Coimbra »» LO-C(L)A(S)P: a Model for Supporting the Development of Learning Objects with Sound Manipulation and Social Resources for Music Education

Caris, Jochem St Mary’s Hospital NHS Trust, London, UK »» An extension of the UTAUT 2 in a healthcare context Carpenter, Darrell University of Texas at San Antonio »» Online Astroturfing: A Theoretical Perspective »» Connecting to Unfamiliar Wi-Fi Hotspots - A Risk Taking Perspective Carroll, Jack The Pennsylvania State University »» Grand Challenges of Researching Adolescent Online Safety: A Family Systems Approach Carte, Traci A. University of Oklahoma »» Conflict, Leadership, and Performance: What Virtual Team Members Need to Know Carter, Lemuria North Carolina Agricultural and Technical State University »» The Impact of Information Technology on the Six “Ts” of Supply Chain Management Cavallo, Antonella Entrepreneurship, Commercialisation & Innovation Centre, University of Adelaide »» Designing decision support systems at the interface between complex and complicated domains Cecez-Kecmanovic, Dubravka University of New South Wales »» The Transformative Nature of Telework: A Review of the Literature Cegielski, Casey Auburn University Main Campus »» Environmental Pressure on Software as a Service Adoption: An Integrated Perspective Chakraborthy, Rajarshi University at Buffalo »» A Conceptual Examination of Distrusting Beliefs in Older Adults about the Internet

6

Author Index C Chan, Yolande School of Business, Queen’s University Kingston, Ontario »» Exploring the Use of Mobile Devices for Knowledge Sharing in Healthcare: A Hospital Case Study »» The Role of Information Systems in Organizational Improvisation: A Perspective based on Two Complementary Theories »» Exlporing Healthcare Professionals’ Resistance to Using Wireless Communication Technology Chan, Taizan Queensland University of Technology »» Typology of phishing email victims based on their behavioural response »» Cultural impact on e-service use in Saudi Arabia: The need for Service Oriented Culture Chandrasekaran, Ranganathan Information and Decision Sciences Department - University of Illinois at Chicago »» Development of a Change Readiness Scale for Electronic Medical Record Systems Implementation at Hospitals Chang, Wei-Lun Tamkang University »» Service Alliance in Competition: A Game Theory Perspective »» Service Cooperation in Alliance: A Shapley Value Perspective »» Modeling Service Experience Optimism Chang, Klarissa Department of Information Systems, National University of Singapore, Singapore »» An Icon Taxonomy for Semi-Literate Communities »» An Empirical Study of Designing Simplicity for Mobile Application Interaction »» Effects of Persuasive Claims on Desirability and Impulse Purchase Behavior »» Information Visualization and Location-Based Services on Mobile Devices Charalabidis, Yannis University of the Aegean, NTUA »» Evaluating Advanced Forms of Social Media Use in Government

Chattha, Navneet Cleveland State University »» Investigating the Impact of Boundaries on Knowledge Sharing in Global Virtual Teams Chaudhury, Abhijit Bryant University »» Roles of Fun and Flow in Social Media Usage— A Comparative Study of American and Chinese Students Chen, Pei-Hua National Taiwan University »» Designing Public Innovations in Public Sector: The Process and Challenges in Taiwanese E-government Chen, Liang University of Kentucky »» Impact Analysis in E-Business: A Case of Adoption Research »» Motivation and Innovation in Online Collaborative Community: An Application of Expectancy Theory Chen, Andrew University of Kansas Main Campus »» Information Technology and Firm Profitability in Network Environments Chen, Pin-Jiun National Chengchi University »» Understanding customer perceptions of e-service deviations Chen, Rui »» An Exploration of Organizational Capabilities for Emergency Response Cheng, Jennifer University of Canberra »» The Transformative Nature of Telework: A Review of the Literature Chennamaneni, Anitha Texas A & M University - Central Texas »» Towards an Integrated Framework for Applying the Agile Project Methodology to Manage Task Uncertainty in Disaster Management Chidambaram, Laku University of Oklahoma Norman Campus »» A Field Experiment in Blended Learning: Performance Effects of Supplementing the Traditional Classroom Experience with a Webbased Virtual Learning Environment

Chin, Wynne University of Houston, Houston, Texas »» A Qualitative Insight on Factors Enabling and Inhibiting Changes in Post Adoption IS Use in SMEs: A Case Study in Jamaica »» Understanding the Impact of Individual Creativity with Information Technology upon the Deep Usage of IT Systems Chiu, Chia-Ling Tamkang University »» Service Alliance in Competition: A Game Theory Perspective Choi, Chun Fung National University of Singapore »» Responses to Social Predicament on Online Social Networks Choi, Hyoungyong Sogang University »» Mobile Application Development Platform Adoption: A Grounded Theory Investigation Choi, Hoon University of Texas at San Antonio »» Connecting to Unfamiliar Wi-Fi Hotspots - A Risk Taking Perspective »» Minimizing Conformity in Focus Group for Software Development Choi, Jae Hoon University of Colorado Denver »» Wiki Collaboration: Free-riding Students and Relational Social Capital Choobineh, Joobin Texas A & M University - College Station »» An Information Security Model and its Validation Chou, Seng-Cho National Taiwan University »» Designing Public Innovations in Public Sector: The Process and Challenges in Taiwanese E-government Christopoulos, Tania Universidade de Sao Paulo »» Analyzing Attitudes of Online Viewers: A Methodological Approach

7

Author Index C-D Chua, Cecil Eng Huang The University of Auckland »» Framing Group Norms in Virtual Communities Clark, Jan University of Texas at San Antonio »» Minimizing Conformity in Focus Group for Software Development Cleveland, Simon Nova Southeastern University »» Toward a Model for Customer-Driven Release Management »» Determining Microblogging Effectiveness for Capturing Quality Knowledge Cohen, Jason Wits University »» Knowledge Management Strategy and Service Firm Performance: A Comparison of Firms Competing on Low-Cost versus High-Quality Cohen, Maxine Nova Southeastern University »» Prudent Access Control Behavioral Intention: Instrument Development and Validation in a Healthcare Environment Comes, Tina Centre for Integrated Emergency Management, University of Agder »» Designing decision support systems at the interface between complex and complicated domains Management, University of Agder (UiA) »» Modeling Supply Chain Risk for Operational Supply Chain Planning Conboy, Kieran National University of Ireland, Galway »» Value Creation in the Cloud: Understanding Business Model Factors Affecting Value of Cloud Computing Conlon, Sumali University of Mississippi »» Impact of Users’ Cognitive Responses on User Satisfaction in Online Community: Content Analysis of Online Reviews Connelly, M. Shane University of Oklahoma Norman Campus »» Social Media on Violent Ideological Group Websites

Connolly, Regina Dublin City University »» Impacts of Social Media Connection Demands: A Study of Irish College Students Costa, Ruan Universidade Federal do Rio Grande do Norte »» Diferenças de Gênero na Adoção de E-readers Costa, Ana Paula Federal University of Pernambuco »» Evaluating Cooperation in IT Teams using a Fuzzy Multicriteria Sorting Method Coursaris, Constantinos Michigan State University »» Drive a Website Performance Using Web Analytics: A Case Study. Cox, Benita Imperial College Business School »» An extension of the UTAUT 2 in a healthcare context Crawford, Stephanie University of Illinois at Chicago »» Developing Targeted Text Messages for Enhancing Medication Adherence Crowley, David National University of Ireland, Galway »» Decision Support using Linked, Social, and Sensor Data Crumbly, Jack Tuskegee University »» The Impact of Information Technology on the Six “Ts” of Supply Chain Management Cu, Tung Louisiana State University and Agricultural & Mechanical College »» Modeling Adoption and Diffusion: A Multiple-Relation Approach Cuellar, Michael North Carolina Central University »» Online Community Influence: A Study Using the Hirsch Metric and Social Network Analysis Cui, Anna University of Illinois at Chicago »» Developing Targeted Text Messages for Enhancing Medication Adherence Cunha, Maria PUC-PR »» A Tecnologia na Prática dos Escritórios de Advocacia no Brasil

Cunha, Maria Alexandra Pontifícia Universidade Católica do Paraná »» Engagement of Information Technology Professionals with Their Work Cusack, Brian Auckland University of Technology »» On where the Internet is Dabrowski, Maciej National University of Ireland, Galway »» Decision Support using Linked, Social, and Sensor Data Dadgar, Majid Washington State University »» Mobile Health Information Technology and Patient Care: A Literature Review and Analysis Daily, Sandra University of Alabama-Birmingham Hospital »» A Balanced, Systems Approach to Business Process Management Aligned to Hospital Strategy Daneshgar, Farhad Australian School of Business, University of New South Wales »» Investigating the impact of Facebook use on cancer survivors’ psychological well-being Dang, Yan Northern Arizona University »» The Impact of Prior System Beliefs on User Perceptions towards a New System: A Study on E-Learning Systems Dantu, Ramakrishna University of Texas at Arlington »» Adoption of Telemedicine - Challenges and Opportunities »» Knowledge Management in Software Development Danzinger, Frank Fraunhofer Institute for Integrated Circuits (IIS) »» Towards Open Innovation in Embedded Systems

8

Author Index D Darner, Rebekka Illinois State University »» Online Discussions as a Tool to Engage Students in Authentic Scientific Argumentation

De Lacy, Terry Victoria University »» A Conceptual Information Model for a ‘Green Economy Tourism System’ (GETS)

Das, Saini Institute of Management Technology, Hyderabad »» Vulnerable Path Determination in mobile ad-hoc networks using Markov Model

De Leoz, Gerard University of Nebraska, Omaha »» Examining High Performance Teams in Information Systems Projects

David, Efrat Ben-Gurion University of the Negev »» Exploring the Aesthetic Effects of the Golden Ratio in the Design of Interactive Products David, Dessa Morgan State University »» Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform »» Agricultural Knowledge Management Systems in Practice: The Ability to Support Wereda Knowledge Centers in Ethiopia Davis, Joseph University of Sydney »» A Contingent Model of Project Organization and Management de Albuquerque, João Porto University of São Paulo »» The use of Volunteered Geographic Information (VGI) and Crowdsourcing in Disaster Management: a Systematic Literature Review de Assis, Luiz Fernando University of São Paulo »» The use of Volunteered Geographic Information (VGI) and Crowdsourcing in Disaster Management: a Systematic Literature Review de Gusmao, Ana Paula Federal University of Pernambuco »» Evaluating Cooperation in IT Teams using a Fuzzy Multicriteria Sorting Method De Haes, Steven University of Antwerp »» Using a Business Case Throughout an Investment: An Exploratory Case Study on a Business Case Process

de Moura Jr, Pedro Universidade Federal da Paraiba »» Repertory Grid, Laddering e Análise de Conteúdo: Uma Abordagem Psicométrica Integrada para Entender Profissionais de Tecnologia da Informação de Vreede, Gert-Jan University of Nebraska at Omaha »» Crowdsourcing: A Snapshot of Published Research De Zoysa, Mananga Ranjula The University of Western Australia »» ICT4D Project Sustainability: An ANTbased Analysis Debay, Workshet Addis Ababa University »» Using Capital Flow Analysis to Understand IS Projects in a Developing Economy Deegan, Gaye University of South Australia »» Managing IT Project Success: A Case Study in the Public Sector Degirmenci, Kenan University of Hannover »» Investigating the Influence of Security, Privacy, and Legal Concerns on Employees’ Intention to Use BYOD Mobile Devices Degrossi, Lívia University of São Paulo »» The use of Volunteered Geographic Information (VGI) and Crowdsourcing in Disaster Management: a Systematic Literature Review Deines, Shawn University of Oklahoma »» Conflict, Leadership, and Performance: What Virtual Team Members Need to Know Delamaro, Márcio University of São Paulo »» Test Case Selection Using CBIR and Clustering

Demarie, Samuel Iowa State University »» Strategic Information Systems Security: Definition and Theoretical Model Demuner Flores, Maria State University of Mexico »» Estrategias de Mercadotecnia en el uso de Twitter. Caso Cinépolis. Deng, Yimeng National University of Singapore »» Information Visualization and Location-Based Services on Mobile Devices Deokar, Amit College of Business and Information Systems, Dakota State University, Madison, SD, United States. »» The Antecedents of Community Commitment in Online Communities of Practice Dernbecher, Sabine E-Finance Lab »» Cloudifying Desktops – A Taxonomy for Desktop Virtualization »» Switch to Your Own to Work with the Known: An Empirical Study on Consumerization of IT Deuker, André Goethe University Frankfurt »» The Privacy Trade-Off: App Usage on OSN Di Valentin, Christina German Research Center for Artificial Intelligence »» Architecture and Implementation of a Decision Support System for Software Industry Business Models Dias, Martin Northeastern University »» It’s a Child’s Game – A turn-taking perspective of the role of narration in addressing sociomaterial problems in technology-mediated learning Diaz Lopez, Andres University of Mississippi »» Multidimensional Charts »» Mobile Decision Support System Usage in Organizations

9

Author Index D-E Didi-Quvane, Brenda University of Pretoria »» Exploring the Role of ICT in the transition from a Small Business owner to an Entrepreneur: A Dynamic Capabilities Perspective in a Developing Context

Dorsch, Christoph FIM Research Center, Augsburg University, Germany »» IT-enabled Excess Capacity Markets for Services: Examining the Economic Potential in Cost-driven Service Supply Chains

Dimitrova, Vania University of Leeds »» Profiling Exploratory Browsing Behaviour with a Semantic Data Browser

Doster, Barbara University of Alabama-Birmingham Hospital »» A Balanced, Systems Approach to Business Process Management Aligned to Hospital Strategy

Dirding, Philipp zeb/ Consulting »» The Influence of Regulation on Data Warehouse Engineering – Investigating an IT Consulting Case in the Financial Service Industry Dissanayake, Indika University of Texas at Arlington »» Knowledge Management in Software Development Djamasbi, Soussan Worcester Polytechnic Institute »» An Examination of Ads and Viewing Behavior: An Eye Tracking Study on Desktop and Mobile Devices Dohan, Michael McMaster University »» Perceived Usefulness and Behavioral Intention to Use Consumer-Oriented Web-Based Health Tools: A MetaAnalysis Dombrowski, Caroline University of Washington - Seattle Campus »» Transcending Knowledge Gaps in Virtual Teams: Social Processes of Rapid Problem-Solving Bounded by Terminology Donaldson, Opal University of Technology, Jamaica »» Using a Design Science Approach to Create and Evaluate a Social Media Crime Reporting Tool in a Developing Country: Case Jamaica Donato, Rafael Pontifical Catholic University of Rio Grande do Sul »» Dimensão Distância do Poder de Cultura Nacional e o Desenvolvimento Distribuído de Software

Dow, Kevin University of Nottingham Ningbo »» Information Technology Intensity and the Industry Cost of Equity Capital Drechsler, Andreas University of Duisburg-Essen »» A Meta-Study on the Effects of Adopting and Using the ITIL Reference Framework on IS/IT Service Organizations: Implications for Service Design and Management beyond the IT Domain Dreier, Stefanie Institute of Information Management, University of St.Gallen (HSG), Switzerland »» The Influence of IT Governance on Service Processes in MultiBusiness Manufacturing Enterprises: Performance Impacts from Structures, Processes, and Relational Mechanisms Drews, Paul University of Hamburg »» Towards a Concept for Integrating IT Innovation Management into Business IT Management Dubb, Sandeep Imperial College Business School »» An extension of the UTAUT 2 in a healthcare context Duggan, Evan University of the West Indies »» Using a Design Science Approach to Create and Evaluate a Social Media Crime Reporting Tool in a Developing Country: Case Jamaica Dunbar, Norah University of Oklahoma Norman Campus »» Social Media on Violent Ideological Group Websites

Dwivedi, Rajeev »» Role of Process Alignment and End User Participation in Successful Implementation of E-Governance Programs: Perspective of Different Stakeholders Edwards, Sylvia Queensland University of Technology »» Cultural impact on e-service use in Saudi Arabia: The need for Service Oriented Culture Eggert, Mathias University of Muenster - ERCIS »» How to Teach Regulatory Compliant Data Warehouse Engineering? »» The Influence of Regulation on Data Warehouse Engineering – Investigating an IT Consulting Case in the Financial Service Industry Ejigu, Dejene Addis Ababa University »» Social Networks and Information Privacy: A Model for Low-income Countries Eksoglu, Burak Mississippi State University »» Effects of RFID Technology on Profitability and Efficiency in Retail Supply Chains El-gayar, Omar Dakota State University »» A mHealth Architecture for Diabetes Self-Management System El-Haddadeh, Ramzi Brunel University »» Facilitating the Adoption of Public Services Using High Definition Video: The Case of Primary Education Ellis, Timothy Nova Southeastern University »» Toward a Model for Customer-Driven Release Management Ellis, Timothy Nova Southeastern University »» Determining Microblogging Effectiveness for Capturing Quality Knowledge »» Measuring Organizational Learning, Project Learning, and Project Success in IT Organizations

10

Author Index E-F El-Mekawy, Mohamed Stockholm University »» A Framework to Support Practitioners in Evaluating Business-IT Alignment Models Emrich, Andreas German Research Center for Artificial Intelligence (DFKI) »» A Conceptual Architecture for an ICT-based Personal Health System for Cardiac Rehabilitation »» Architecture and Implementation of a Decision Support System for Software Industry Business Models Engelbert, Ricardo Universidade Positivo (UP) »» Use of Information Technology in Mandatory Settings: A Proposal for an Objective View of Appropriation Eom, Taein Mike University of Portland »» How Can an Organization Develop and Retain Competent IT Workforce: The Role of IT Leadership Erek, Koray Technical University of Berlin »» How Sustainable is COBIT 5? Insights from Theoretical Analysis and Empirical Survey Data »» Data Center Green Performance Measurement: State of the Art and Open Research Challenges »» Carbon Footprint of IT-Services – A comparative Study of energy consumption for Offline and Online Storage Usage »» Common Patterns of Cloud Business Models »» IT Service Management within the IS Curriculum: Comparing Two German Experiences »» Cloud Computing in Healthcare – a Literature Review on Current State of Research »» An Exploratory Study on Cloud Strategies Erfani, Seyedezahra (shadi) Faculty of Business and Economics, Macquarie University »» Investigating the impact of Facebook use on cancer survivors’ psychological well-being

Ermakova, Tatiana Technical University of Berlin »» Cloud Computing in Healthcare – a Literature Review on Current State of Research »» Security and Privacy System Requirements for Adopting Cloud Computing in Healthcare Data Sharing Scenarios Ernst, Claus-Peter Johannes Gutenberg-Universität, Mainz »» The Influence of Perceived Belonging on Social Network Site Adoption Erskine, Michael University of Colorado Denver »» Survey of Desktop Virtualization in Higher Education: An Energy- and Cost-Savings Perspective »» Impact of Geospatial Reasoning Ability and Perceived Task-Technology Fit on Decision-Performance: The Moderating Role of Task Characteristics »» Aggregating, Analyzing, and Diffusing Natural Disaster Information: A Research Framework Eschenbrenner, Brenda University of Nebraska at Kearney »» Creative Innovativeness with Information Systems (IS) and its Role in Quality IS Usage Eschler, Jordan University of Washington - Seattle Campus »» Transcending Knowledge Gaps in Virtual Teams: Social Processes of Rapid Problem-Solving Bounded by Terminology Eseryel, U. Yeliz University of Groningen »» Structuring for Innovation: How Virtual Teams Can Adopt Open Source Practices »» Information Technology SelfLeadership Esswein, Werner Technische Universität Dresden, Department of Business Management and Economics, Chair of Information Systems, esp. Systems Engineering »» About the Need for Semantically Enriched Reference Models Esteves, Jose Instituto de Empresa Business School »» Impacto de las motivaciones en la adopción de redes sociales por los Trabajadores Sociales

Even, Adir Ben-Gurion University of the Negev »» Usage Patterns of Internet-Based Banking and BI Services Everard, Andrea University of Delaware »» Investigating the Introduction to IS Course Content: Do Faculty, Recruiters, and Students Equally Value Topical Areas? Fabian, Benjamin Humboldt University of Berlin »» Security and Privacy System Requirements for Adopting Cloud Computing in Healthcare Data Sharing Scenarios Fadlalla, Adam Department of Accounting and Information Systems, College of Business and Economics, Qatar University, Doha, Qatar »» Business Information Visualization: A Visual Intelligence-Based Framework Fan-Osuala, Onochie University of South Florida »» Persuading the acceptance of e-government web transactions Featherman, Mauricio Department of Management, Information Systems and Entrepreneurship, Washington State University »» Factors Affecting Online Consumer’s Behavior: An Investigation Across Gender »» Do Interactivity and Vividness impact Objective and Subjective Claims of Online Product Presentation? Felden, Carsten Technische Universitat Bergakademie Freiberg »» Operational Business Intelligence Meets Manufacturing »» Integration of Structured and Unstructured Data in the Financial Analysis Domain- A state of the Art »» Service-Oriented Business Intelligence Reference Architecture in Face of Advanced BI Concepts

11

Author Index F-G Feng, Wei-Ching National Taiwan University »» Designing Public Innovations in Public Sector: The Process and Challenges in Taiwanese E-government Fernández, Manuel European University »» Impacto de las motivaciones en la adopción de redes sociales por los Trabajadores Sociales Fernández, Pilar European University »» Impacto de las motivaciones en la adopción de redes sociales por los Trabajadores Sociales Fernandez-Perez, Virginia University of Granada, Spain »» The relationship between IT infrastructure leveraging, talent management and operational sustainability, and their effects on the business value of the operations strategy Ferro, Enrico Istituto Superiore Mario Boella »» Evaluating Advanced Forms of Social Media Use in Government Finau, Glen University of the South Pacific - Fiji »» On Structural Considerations for Governing the Cloud Finnegan, Patrick The University of New South Wales »» Crowdsourcing Software Requirements and Development: A Mechanismbased Exploration of ‘Opensourcing’ Fischbach, Michael University of St. Gallen »» Enhancing Service Lifecycle Management - Costing as Part of Service Descriptions »» Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis Fitzgerald, Guy Loughborough University »» Exploring Adoption and Use of Agile Methods: A Comparative Case Study Fleischer, Stefan University of Muenster »» How to Teach Regulatory Compliant Data Warehouse Engineering?

Flores, Carla Pontifícia Universidade Católica do Paraná »» Strategic Digital City: Techno-social Network Twitter as Communication Channel for Popular Participation in City Comprehensive Plans Flory, Long Virginia Commonwealth University »» Comprehensive Access Control for Data Warehouses »» Building Context-Aware Access Control In Enterprise Ontologies Fluker, Joy Hewlett Packard Co. »» Impact of Unified Communications on Communication, Relationship Building and Performance Folmer, Erwin University of Twente & TNO, Enschede, The Netherlands »» Instant Standard Concept for Data Standards Development Foo, Ernest Queensland University of Technology »» Typology of phishing email victims based on their behavioural response Fornazin, Marcelo Brazilian School of Public and Business Administration, Getulio Vargas Foundation, Rio de Janeiro »» Articulando Perspectivas Teóricas Para Analisar a Informatização da Saúde Pública no Brasil Franquesa, Jaume John Carroll University »» Allocation of IT resources in complex firms: The alignment with business and corporate strategy Fraser, Simon The University of the West Indies »» Organizational Characteristics and their Influence on Information Security in Trinidad and Tobago French, Aaron University of New Mexico - Main Campus »» Social Coupons and Discounters Selection: Analytic Hierarchy Process as Decision Support Fröhlich, Peter The Telecommunications Research Center Vienna (FTW) »» Peak Moments of Physical Mobile Interaction Techniques

Fruhling, Ann University of Nebraska at Omaha »» The Chicken and the Pig: User Involvement in Developing Usability Heuristics Fulcher, John University of Wollongong »» Model Development for Prediction of Diabetic Retinopathy Funning, Gareth University of California - Riverside »» A Novel Business Intelligence Technique to Improve High Performance within an Organization Applying Insights from Hydrogeological Case Furnell, Steven Plymouth University »» Factors of Password-based Authentication Füstös, János Metropolitan State University of Denver »» Survey of Desktop Virtualization in Higher Education: An Energy- and Cost-Savings Perspective Gamiño, Miguel City of El Paso Texas »» Digital El Paso: The Role of Community Wireless in Economic Development Ganesh, Jai Infosys Technologies Ltd. »» Reputation and Trust in Social Networks: Empirical results from a Facebook Reputation system »» Organizational Engagement in Social Media to Motivate Strategic Directed Action: A Revelatory Case Ganju, Kartik Temple University »» Can Information and Communication Technology lead to Well-Being? An Empirical Analysis Gao, Jing Illinois Institute of Technology »» Different Voices, Similar Perspectives? “Useful” Reviews at the International Movie Database

12

Author Index G Garcia-Ruiz, Miguel Algoma University »» Design, Evaluation and Impact of Educational Olfactory Interfaces Gardner, Lesley University of Auckland »» Service System Design (SSD) Innovation through Consumer Participation Garfield, Monica Bentley University »» Agricultural Knowledge Management Systems in Practice: The Ability to Support Wereda Knowledge Centers in Ethiopia »» In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia »» Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia »» Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform Gaskins, Leebrian »» Internet Diffusion and Government Corruption in Latin America and SubSaharan Africa Gasmelseid, Tagelsir King faisal University »» Improving self reporting of ADRs using socially-coupled Pharmacoinformatics in Al Ahsaa Area George, Joey Iowa State University »» The Effects of Fictitious Customer Testimonials across Different Cultures Gergely, Marton The University of Texas at San Antonio »» Schools of Thought in Software Piracy Research Gerth, Tony Indiana University - Bloomington »» How Newly Appointed CIOs Take Charge: The Critical First Two Years

Gewald, Heiko Neu-Ulm University of Applied Sciences »» Cloud-Computing in Banking Influential Factors, Benefits and Risks from a Decision Maker’s Perspective »» BYOD – The Next Big Thing in Recruiting? Examining the Determinants of BYOD Service Adoption Behavior from the Perspective of Future Employees Ghosh, Kaushik Lamar University »» Open Source Software (OSS) Implementation Strategy from a Fit Perspective: Empirical Evidence of Influence on Productivity Giboney, Justin University of Arizona »» Breaking out of the Design Science Box: High-Value Impact Through Multidisciplinary Design Science Programs of Research Gill, Asif University of Technology, Sydney »» Towards the Development of an Adaptive Enterprise Service System Model

Gómez Reynoso, Juan Manuel Universidad Autónoma de Aguascalientes »» Medición Experimental del Desempeño de las Aplicaciones Bajo Ambientes de Red Gonzales Malaverri, Joana University of Campinas »» Estimating the quality of data using provenance: a case study in eScience Gonzalez, Paola School of Business, Queen’s University Kingston, Ontario »» Exploring the Use of Mobile Devices for Knowledge Sharing in Healthcare: A Hospital Case Study »» Exlporing Healthcare Professionals’ Resistance to Using Wireless Communication Technology Gonzalez, Stephen »» Emotion and Memory in Technology Adoption and Diffusion

Glisson, William University of Glasgow »» Investigating Information Security Risks of Mobile Device Use within Organizations

González, Víctor Instituto Tecnologico Autonomo de Mexico »» Diseño e Implementación de un Tablero de Comunicación Ampliada

Goel, Sameer Ghaziabad, India. »» Role of Process Alignment and End User Participation in Successful Implementation of E-Governance Programs: Perspective of Different Stakeholders

Gorbacheva, Elena ERCIS »» Evolution of the Gender Research Agenda in the Senior Scholars Basket of Journals. A Literature Review.

Golding, Paul University of Technology Jamaica »» The Legal and Socio-Economic Impact of the Liberalization of the Telecommunications Sector - The Jamaican Experience »» The Impact of a ZigBee enabled Energy Management System on Electricity Consumption Goldstein, David School of Medicine, Queen’s University Kingston, Ontario »» Exploring the Use of Mobile Devices for Knowledge Sharing in Healthcare: A Hospital Case Study

Gowan, Jack Georgia Southern University »» A Measure for Assessing the Adequacy of DDOS Defenses Graeml, Alexandre UTFPR / UP »» Use of Information Technology in Mandatory Settings: A Proposal for an Objective View of Appropriation Green, Peter University of Queensland »» On Structural Considerations for Governing the Cloud Green, Andrew Kennesaw State University »» Addressing Emerging Information Security Personnel Needs. A Look at Competitions in Academia: Do Cyber Defense Competitions Work?

13

Author Index G-H Greer, Gregg Lubbock Christian University »» The Antecedents of Community Commitment in Online Communities of Practice

Grublje_i_, Tanja University of Ljubljana, Faculty of Economics »» Conceptualization of BIS Embeddedness Determinants

Gregg, Dawn University of Colorado Denver »» Product Reputation Manipulation: The Impact of Shill Reviews on Perceived Quality »» Impact of Geospatial Reasoning Ability and Perceived Task-Technology Fit on Decision-Performance: The Moderating Role of Task Characteristics

Gudigantala, Naveen University of Portland »» An Active Learning Approach to Teaching Undergraduate Introduction to MIS Course

Gregor, Shirley Australian National University »» Impact of Strategic Alignment on IT Outsourcing Success in a Complex Service Setting

Gupta, Hritik Manchester Business School »» Assimilation of Social Media: Researching Challenges to Adoption

Gregory, Thomas Georgia State University »» Chains of Control in Agile Software Development Greiner, Martina University of Nebraska at Omaha »» Determinants and Consequences of Herding in P2P Lending Markets Greitzer, Frank PsyberAnalytix »» Toward the Development of a Psycholinguistic-based Measure of Insider Threat Risk Focusing on Core Word Categories Used in Social Media Grgecic, Daniel Goethe University Frankfurt »» Why People Reject or Use Virtual Processes: A Test of Process Virtualization Theory Grimm, Daniel Technical University of Berlin »» Carbon Footprint of IT-Services – A comparative Study of energy consumption for Offline and Online Storage Usage Grove, Sebastian Osnabrück University »» Case-Based Selection of Business Process Modeling Tools: An Evaluation Criteria Framework

Guo, Xiang University of Mississippi »» Multidimensional Charts »» Mobile Decision Support System Usage in Organizations

Gupta, Manjul Iowa State University »» The Effects of Fictitious Customer Testimonials across Different Cultures Guzman, Indira Trident University International »» Software Reuse Success Strategy Model: An Empirical Study of Factors Involved in the Success of Software Reuse Gwee, Michelle National University of Singapore »» Effects of Persuasive Claims on Desirability and Impulse Purchase Behavior Hackney, Ray Brunel University »» Facilitating the Adoption of Public Services Using High Definition Video: The Case of Primary Education »» Towards a Security Lifecycle Model against Social Engineering Attacks: SLM-SEA Haeussinger, Felix University of Goettingen »» Understanding the Antecedents of Information Security Awareness - An Empirical Study Hahn, Christopher Chair of Information and Communication Management, Technical University of Berlin, Berlin, Germany. »» An Exploratory Study on Cloud Strategies

Haider, Abrar School of Computer and Information Science, University of South Australia »» IT Governance in the Supermarket Retail Industry in a Global Recession »» E-Court: Technology Diffusion in Court Management »» Social and Cultural Issues in Institutionalisation of ERP Systems Hailemariam, Getachew Addis Ababa University »» In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia »» Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia Hajli, Mahmood Department of Management, Birkbeck, University of London »» Do Interactivity and Vividness impact Objective and Subjective Claims of Online Product Presentation? Hale, Joanne University of Alabama »» Non-Linear Effects of Information Systems Innovation »» Bundling and Unbundling Tasks in an ERP Acquisition Transaction: An Analysis of Asset Acquisition Incentives Hale, David University of Alabama »» Non-Linear Effects of Information Systems Innovation Hall, Dianne Auburn University Main Campus »» Consumer Learning to Promote Behavioral Intention Toward IT Innovation: Is Word of Mouth Needed? »» Does Trustworthy Social Networking Sites Draw User’s Persistency Behaviors? Examining Role of Trust in Social Networking Sites Continuance Usage

14

Author Index H Hall-Phillips, Adrienne Worcester Polytechnic Institute »» An Examination of Ads and Viewing Behavior: An Eye Tracking Study on Desktop and Mobile Devices Hamel, Florian Institute of Information Management, University of St.Gallen (HSG) »» Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry »» The Influence of IT Governance on Service Processes in MultiBusiness Manufacturing Enterprises: Performance Impacts from Structures, Processes, and Relational Mechanisms Hänel, Tom Technische Universitat Bergakademie Freiberg »» Operational Business Intelligence Meets Manufacturing Hans, Ronny Technische Universität Darmstadt »» Enabling Collaboration in Virtual Manufacturing Enterprises with Cloud Computing Hanus, Bartlomiej University of North Texas »» Multidimensional Decision Model for Investment in Cloud Computing Harris, Mark University of South Carolina - Columbia »» The Need for BYOD Mobile Device Security Awareness and Training Haseman, William University of Wisconsin-Milwaukee »» Attitude Change Process toward ERP Systems Using the Elaboration Likelihood Model Hassan, Nik University of Minnesota - Duluth »» Are We Using the Right “Paradigms?” Comparing Metaphysical, Sociological and Conceptual Paradigms Hassler, Ed The University of Alabama »» Bundling and Unbundling Tasks in an ERP Acquisition Transaction: An Analysis of Asset Acquisition Incentives

Hauder, Matheus Technical University Munich, Garching, Germany. »» Facilitating Conflict Resolution of Models for Automated Enterprise Architecture Documentation Haughton, Fran University of Technology Jamaica »» Re-engineering the Graduation Process with Radio Frequency Identification as a form of People Identification. Haworth, Dwight University of Nebraska at Omaha »» Information and Communication Technologies Effects on Economic Growth He, Wu Old Dominion University »» Examining the Use of Social Media in Customer Co-Creation: A Blog Mining Study Head, Milena McMaster University »» Online Video Game Addiction: A Review and an Information Systems Research Agenda Heales, Jon UQ Business School The University of Queensland Brisbane, QLD, Australia »» On Structural Considerations for Governing the Cloud Heath, Donald University of North Carolina at Greensboro »» Organizational Engagement in Social Media to Motivate Strategic Directed Action: A Revelatory Case Heckmann, Iris FZI Forschungszentrum für Informatik »» Modeling Supply Chain Risk for Operational Supply Chain Planning Heidari, Maryam TU Bergakademie Freiberg »» Integration of Structured and Unstructured Data in the Financial Analysis Domain- A state of the Art Heidari, Farideh Delft University of Technology »» A Systematic Classification and Analysis of NFRs

Helms, Remko Utrecht University »» Who Reads Corporate Tweets? Network Analysis of Follower Communities Hemphill, Libby Illinois Institute of Technology »» Different Voices, Similar Perspectives? “Useful” Reviews at the International Movie Database Henningsson, Stefan Department of IT Management, Copenhagen Business School, Copenhagen, Denmark. »» An introspection for the field of IS integration challenges in M&A Herath, Tejaswini Brock University »» Simulation Model of Knowledge Complexity in New Knowledge Transfer Performance Herz, Thomas Ph. University of St.Gallen (HSG) »» Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry Hess, Thomas Ludwig-Maximilians-Universität München »» Paying for News: Opportunities for a New Business Model through Personalized News Aggregators (PNAs) »» What Drives Users to Pay for Freemium Services? Examining People’s Willingness to Pay for Music Services »» The Drivers of Entrepreneurial Intentions - An Empirical Study among Information Systems and Computer Science Students Hidey, Dylan Frostburg State University »» Investigating the Web Site Accessibility of Major, Investorowned Utility Providers in Maryland, Pennsylvania and West Virginia

15

Author Index H-I Hikmet, Neset University of South Carolina - Columbia »» Design of an Enterprise Architecture for Electronic Patient Care Record (ePCR) Information Exchange in EMS Hilbert, Andreas Technische Universitat Dresden »» Idea Mining – Text Mining Supported Knowledge Management for Innovation Purposes Hill, Tim San Jose State University »» A Field Experiment in Blended Learning: Performance Effects of Supplementing the Traditional Classroom Experience with a Webbased Virtual Learning Environment Hillegersberg, Jos University of Twente »» The Continuing Mismatch Between IT Governance Theory and Practice: Results from a Delphi Study with CIO’s »» Evaluating IS/IT Projects: Emergence of Equivocality in Practice Hiltz, Starr Roxanne New Jersey Institute of Technology »» Information Overload in Technologybased Education: a Meta-Analysis Hino, Marcia »» A Tecnologia na Prática dos Escritórios de Advocacia no Brasil Hintsch, Johannes Otto von Guericke University Magdeburg »» ERP for the IT Service Industry: A Structured Literature Review Hoang, Nha University of South Australia »» Managing IT Project Success: A Case Study in the Public Sector Hoerndlein, Christian Ludwig Maximilians Universitat, Munchen »» The Drivers of Entrepreneurial Intentions - An Empirical Study among Information Systems and Computer Science Students Hofmann, Marlen rtin-Luther-University Halle-Wittenberg »» PRIMA: A Model-Based Method for Analyzing Place-Related Information in Disaster Response Processes

Holly, Elizabeth University of Illinois at Chicago »» Developing Targeted Text Messages for Enhancing Medication Adherence Holsapple, Clyde Gatton College of Business & Economics, University of Kentucky »» Influence Structure and Inter-group Learning »» Impact Analysis in E-Business: A Case of Adoption Research Holst, Marita Luleå University of Technology »» Using a Living Lab Methodology for Developing Energy Savings Solutions Hong, Yili Temple University »» Cultural Norms as a Source for Online Product Review Bias: Evidence and Implications Hooff, Bart VU University Amsterdam »» Enterprise Systems Implementation Success in the Shakedown Phase Hoppen, Norberto UNISINOS »» The Creation of a Ubiquitous Business Community for an Agribusiness Cluster Horita, Flávio Eduardo University of São Paulo »» The use of Volunteered Geographic Information (VGI) and Crowdsourcing in Disaster Management: a Systematic Literature Review Huang, Ling-Yao Tamkang University in Taiwan »» Modeling Service Experience Optimism Huang, Yu-Hsiang (John) University of Illinois at UrbanaChampaign »» Using a Mark-to-Market Valuation Technique to Objectively Measure IT Portfolio Value Creation Huenges, Jan Technical University of Berlin »» Cloud Computing in Healthcare – a Literature Review on Current State of Research Hughes, Michael Human Resources Research Organization »» Social Media on Violent Ideological Group Websites

Hummel, Markus Goethe University »» Measuring the Impact of Communication in Agile Development: A Research Model and Pilot Test Hutchings, Dugald Elon University »» Efficiency and Device Versatility of Graphical and Textual Passwords Hylton, Oliver University of Technology Jamaica »» The Impact of a ZigBee enabled Energy Management System on Electricity Consumption Idemudia, Efosa Arkansas Tech University »» A Novel Business Intelligence Technique to Improve High Performance within an Organization Applying Insights from Hydrogeological Case Ingelbeen, Dennis Ghent University »» Enterprise Architecture Software Tool Support for Small and Medium-Sized Enterprises: EASE Iriberri, Alicia California State University - Fresno »» Conflicts and Facework in Online Discussions Islas, Lizeth Instituto Tecnologico Autonomo de Mexico »» Diseño e Implementación de un Tablero de Comunicación Ampliada Ivaturi, Koteswara The University of Auckland »» Framing Group Norms in Virtual Communities Iyer, Govind University of North Texas »» Organizational Commitment, Knowledge Management Initiative Importance And Success Likelihood As Antecedents Of Knowledge Sharing Intention: An Exploratory Study

16

Author Index I-J Iyer, Lakshmi University of North Carolina at Greensboro »» Examining Personal Information Privacy-Protective Responses (IPPR) with the Use of Smart Devices »» Are Conceptualizations of Employee Compliance and Noncompliance in Information Security Research Adequate? Developing Taxonomies of Compliance and Noncompliance »» Examining the Affordances and Constraints of Organization-ICT Practices in Addressing Complex Social Problems Jahng, Jungjoo Seoul National University »» Tense Moods Make You Use Habitually Facebook: A New Framework for Habitual IT Use based on the Mechanisms of Mood Regulation Jakli, Jurij University of Ljubljana, Faculty of Economics; University Nova, ISEGI »» Conceptualization of BIS Embeddedness Determinants Jasper, Michael Osnabrück University »» The Further Education Maturity Model: Development and Implementation of a Maturity Model for the Selection of Further Education Offerings in the Field of IT Management and IT Consulting Jelle, Thomas Wireless Trondheim »» Using a Living Lab Methodology for Developing Energy Savings Solutions Jensen, Matthew University of Oklahoma »» Social Media on Violent Ideological Group Websites Jia, Lin Auburn University Main Campus »» Consumer Learning to Promote Behavioral Intention Toward IT Innovation: Is Word of Mouth Needed? Jiang, Zhenhui Information Systems, National University of Singapore, Singapore, Singapore. »» Responses to Social Predicament on Online Social Networks

Jiang, Lijuan Yunnan College of Traditional Chinese Medicine »» Knowledge management system and infertility treatment using Traditional Chinese medicine Jimenez, Nancy University of Nebraska at Omaha »» Information and Communication Technologies Effects on Economic Growth Johansson, Björn Department of Informatics, Lund University »» ERP System Procurement in SMEs – Two Contrasting Ways »» Spreadsheets Use in Budgeting: A Dialectic Process Theory Perspective Johansson, Lars-Olof Halmstad University »» Co-Creation in a Boundary Practice: Lessons Learned from an Engaged Scholarship Approach John, Surej Assumption University of Thailand »» Antecedents and Effects of Computer Self-Efficacy on Social Networking Adoption among Asian Online Users Johnson, Pontus Kungl Tekniska Hogskolan »» The Enterprise Architecture Analysis Tool – Support for the Predictive, Probabilistic Architecture Modeling Framework Johnston, Robert University College Dublin »» Seeing EMR Emergence through a Practice Lens: Implications for Smaller Healthcare Practices Joia, Luiz Brazilian School of Public and Business Administration, Getulio Vargas Foundation, Rio de Janeiro, Rio de Janeiro, Brazil »» Articulando Perspectivas Teóricas Para Analisar a Informatização da Saúde Pública no Brasil Jokonya, Osden University of South Africa »» A Framework to Analyze E-Government OSS Adoption Benefits

Jones, Donald Texas Tech University »» Information Services at the Prelaunch Stage of Information Technology Products Jones, Brian Tennessee Technological University »» Investigating the Introduction to IS Course Content: Do Faculty, Recruiters, and Students Equally Value Topical Areas? Joshi, K. D. Washington State University »» Mobile Health Information Technology and Patient Care: A Literature Review and Analysis Joyce, Phil Swinburne University of Technology »» Considerations of Electronic Medications Management Systems in a Hospital Setting »» Understanding Decisions and Strategy in the development of Business Design for eBusiness: An Evaluation Framework Approach Jukic, Nenad Loyola University Chicago »» Data Modeling in the Cloud Jukic, Boris Clarkson University »» Data Modeling in the Cloud Jung, Euisung »» Attitude Change Process toward ERP Systems Using the Elaboration Likelihood Model Jung, Eun Michigan State University »» Attitude Change Process toward ERP Systems Using the Elaboration Likelihood Model Jung, Chien-Fang Tamkang University »» Service Alliance in Competition: A Game Theory Perspective Jurisch, Marlen TU München »» Using the Case Survey Method for Synthesizing Case Study Evidence in Information Systems Research

17

Author Index K Kajtazi, Miranda Linnaeus University »» Information Security Policy Compliance: An Empirical Study on Escalation of Commitment Kakar, Adarsh University of Alabama »» Non-Linear Effects of Information Systems Innovation »» Harnessing Anomalous Preferences of Anonymous Users for Lean Information Systems Development

Keating, Byron University of Canberra »» Impact of Strategic Alignment on IT Outsourcing Success in a Complex Service Setting »» Multi-level IT Project Alignment in Government Services: Contracted Employment Services

Kalantar, Hossein University of Colorado Denver »» Aggregating, Analyzing, and Diffusing Natural Disaster Information: A Research Framework

Kebede, Asfaw Addis Ababa University »» In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia »» Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia

Kalika, Michel University of Paris Dauphine »» Social Networking Sites Continuance: What about Habit and Information Overload?

Kefi, Hajer University Paris Descartes »» Social Networking Sites Continuance: What about Habit and Information Overload?

Kaltenecker, Natalie Ludwig Maximilians Universitat, Munchen »» The Drivers of Entrepreneurial Intentions - An Empirical Study among Information Systems and Computer Science Students

Kelecha, Berhanu Addis Ababa University »» Social Networks and Information Privacy: A Model for Low-income Countries »» Religiosity and Information Security Policy Compliance

Kampe, Doug University of Minnesota »» CMC Influence on Voluntarily Collaborating Knowledge Workers’ Perception of Equivocal Tasks

Kettenbohrer, Janina University of Bamberg »» Developing a Governance Model for Successful Business Process Standardization

Kang, Yin University of Maryland Baltimore County »» Extracting Product Features from Online Consumer Reviews

Kettinger, William University of Memphis »» Personalization to New Website Users: The Role of Trust and Culture »» Adverse Selection in Online NewGoods Market: An Analysis of Product Uncertainty and Seller Uncertainty

Karimi, Jahangir University of Colorado at Denver and Health Sciences Center »» Acceptance of Implicit and Explicit eWOM: a Factor Based Study of Social Networking Sites Kathuria, Abhishek The University of Hong Kong »» Digital Service Flexibility and Performance of Credit Unions

Khuntia, Jiban University of Colorado - Denver »» Digital Service Flexibility and Performance of Credit Unions »» Open Source Software (OSS) Implementation Strategy from a Fit Perspective: Empirical Evidence of Influence on Productivity

Katz, Gustavo Universidade de Sao Paulo »» Analyzing Attitudes of Online Viewers: A Methodological Approach

Kim, Sanghyun Kyungpook National University »» What Makes Consumers Trust Social Commerce?

Kim, Keehyung University of Wisconsin - Madison »» Moderating Roles of Review Credibility and Author Popularity on Book Sales Kim, Inchan University of Oklahoma Norman Campus »» How Do Social Media Increase Firm Performance? Entrainment of Innovation to Contention Kim, Miri Sogang University »» Identification of Driving Forces in Service Innovations: Mobile Telecommunication Industry Kim, Jeffrey University of Washington - Seattle Campus »» Transcending Knowledge Gaps in Virtual Teams: Social Processes of Rapid Problem-Solving Bounded by Terminology Kim, Yong Jin Sogang University »» How Can an Organization Develop and Retain Competent IT Workforce: The Role of IT Leadership Kim, Jin Seop Carnegie Mellon University »» A Consulting Model of Global Service Learning Kim, Sung University of Wisconsin - Madison »» Moderating Roles of Review Credibility and Author Popularity on Book Sales Kim, Inchan University of Oklahoma Norman Campus »» Corporate Enactments of Social Control across Social Media Affordances Kim, Donghyun Delta State University »» Impact of Users’ Cognitive Responses on User Satisfaction in Online Community: Content Analysis of Online Reviews

18

Author Index K Kim, Junghwan Texas Tech University »» Information Services at the Prelaunch Stage of Information Technology Products Kishore, Rajiv State University of New York at Buffalo »» Simulation Model of Knowledge Complexity in New Knowledge Transfer Performance Kit Lum, Eng School of Information Systems, Singapore Management University »» Integration of Social Media Technologies with ERP:A Prototype Implementation Klein, Stefan Muenster University »» Seeing EMR Emergence through a Practice Lens: Implications for Smaller Healthcare Practices Klein, Amarolinda UNISINOS »» The Creation of a Ubiquitous Business Community for an Agribusiness Cluster Kloppenburg, Mirko Lufthansa Technik AG »» Developing a Governance Model for Successful Business Process Standardization Knackstedt, Ralf University of Hildesheim »» How to Teach Regulatory Compliant Data Warehouse Engineering? Ko, Myung University of Texas at San Antonio »» Current State of the Digital Deception Studies in IS »» Online Astroturfing: A Theoretical Perspective »» Toward Systematic Identification of Stakeholders for Healthcare Information Systems: A FeatureBased Method Kock, Ned NKock »» Internet Diffusion and Government Corruption in Latin America and SubSaharan Africa Kocsis, David University of Nebraska at Omaha »» Crowdsourcing: A Snapshot of Published Research

Köffer, Sebastian European Research Center for Information Systems (ERCIS), University of Muenster, Germany »» Boon and Bane of IT Consumerization: The BurnoutEngagement-Continuum Kolbe, Lutz Chair of Information Management, Georg-August-University Göttingen, Göttingen, Germany. »» IT Governance in a Network Context: Literature Review and Agenda for Research Korvela, Henri Åbo Akademi University »» Plz Urgent Help Needed!1!! – Aspects of On-line Knowledge Sharing in End-user Development Support Kosaka, Takeshi Tokyo University of Science »» A foundation of a first-person perspective systems analysis Koschtial, Claudia TU Bergakademie Freiberg »» Integration of Structured and Unstructured Data in the Financial Analysis Domain- A state of the Art Kowal, Jolanta The Institute of Psychology, University of Wroclaw, Wroclaw, Poland. »» Organizational Ethics and Job Satisfaction of Information Technology Professionals in Poland Kranz, Johann University of Goettingen »» Understanding the Antecedents of Information Security Awareness - An Empirical Study Krcmar, Helmut Technical university of Munich »» Hidden or Implicit Contextual Factors Influencing User Participation in Online Production Communities »» Using the Case Survey Method for Synthesizing Case Study Evidence in Information Systems Research Krishna, S Indian Institute of Management Bangalore »» Managers’ Perceptions of Social Software Use in the Workplace: Identifying the Benefits of Social Software and Emerging Patterns of its Use

Krishnaraju, Vinodh »» Role of Web Personalization in Consumer Acceptance of E-Government Services Kroeze, Jan University of South Africa »» A Framework to Analyze E-Government OSS Adoption Benefits Krogstie, John NTNU »» Using a Living Lab Methodology for Developing Energy Savings Solutions Kroll, Josiane FACIN/PUCRS »» Adopting Agile Methods for Followthe-Sun Software Development Krüger, Nina University of Muenster »» A Framework for Enterprise Social Media Guidelines »» A Framework for Collaborative Augmented Reality Applications Krumeich, Julian Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI) »» Interdependencies between Business Model Components – A Literature Analysis Krupnik, Arseny Ben-Gurion University of the Negev »» Exploring the Aesthetic Effects of the Golden Ratio in the Design of Interactive Products Kruse, Paul Technische Universitat Dresden »» Idea Mining – Text Mining Supported Knowledge Management for Innovation Purposes »» Customer Involvement in Organizational Innovation – Toward an Integration Concept Kulcsar, Istvan TNO, University of Twente »» Instant Standard Concept for Data Standards Development Kulkarni, Uday Arizona State University »» Development and Validation of a BI Success Model

19

Author Index K-L Kulseng, Lars Wireless Trondheim »» Using a Living Lab Methodology for Developing Energy Savings Solutions Kung, Hsiang-Jui Georgia Southern University »» Environmental Pressure on Software as a Service Adoption: An Integrated Perspective Kung, LeeAnn Auburn University Main Campus »» Environmental Pressure on Software as a Service Adoption: An Integrated Perspective Kunnathur, Anand University of Toledo »» Toward Developing a Theory of End User Information Security Competence Kuo, Benjamin University of Illinois at Chicago »» Knowledge Contribution in Online Health Communities: An Exploratory Examination Kurbjuhn, Bastian Otto von Guericke University Magdeburg »» Behaviour Analysis of Distributed Systems under Time Change Constraints Kurnia, Sherah The University of Melbourne »» The Adoption of Business-to-Business Electronic Commerce Technologies: Bahrain versus Australia Labes, Stine Technische Universitat Berlin »» Common Patterns of Cloud Business Models Labusch, Nils University of St. Gallen »» Understanding Coordination Support of Enterprise Architecture Management – Empirical Analysis and Implications for Practice Lajara, Tamara Federal University of Rio Grande do Sul »» Information Governance Framework: The Defense Manufacturing Case Study Laks, Erez Ben-Gurion University of the Negev »» Usage Patterns of Internet-Based Banking and BI Services

Lam, Tri RMIT University Vietnam »» Understanding the Paradox of Information Systems (IS) Case Studies Lampe, Ulrich Technische Universität Darmstadt »» On the Relevance of Security Risks for Cloud Adoption in the Financial Industry Langkau, Tobias University of Goettingen »» IT Service Management within the IS Curriculum: Comparing Two German Experiences Lankton, Nancy Marshall University »» A Quantitative and Qualitative Study of Facebook Privacy using the Antecedent-Privacy Concern-Outcome Macro Model LaRose, Robert Michigan State University »» Impacts of Social Media Connection Demands: A Study of Irish College Students Larson, Eric University of Illinois at UrbanaChampaign »» An Examination of IT Initiative Portfolio Characteristics and Investment Allocation: A Computational Modeling and Simulation Approach »» Using a Mark-to-Market Valuation Technique to Objectively Measure IT Portfolio Value Creation Larson, Stephen Slippery Rock University of Pennsylvania »» Comparing ABET-Accredited IS Undergraduate Programs and the ACM 2010IS Model Curriculum Lau, Lydia University of Leeds »» Profiling Exploratory Browsing Behaviour with a Semantic Data Browser Laumer, Sven University of Bamberg »» The Effect of Coping Mechanisms on Technology Induced Stress: Towards a Conceptual Model Laurinavi_ius, Romualdas »» ERP System Procurement in SMEs – Two Contrasting Ways

Law, Alexandra Victoria University »» A Conceptual Information Model for a ‘Green Economy Tourism System’ (GETS) Lebek, Benedikt University of Hannover »» Investigating the Influence of Security, Privacy, and Legal Concerns on Employees’ Intention to Use BYOD Mobile Devices Lechner, Bettina University of Nebraska at Omaha »» The Chicken and the Pig: User Involvement in Developing Usability Heuristics Lee, Hyegyu Michigan State University »» Impacts of Social Media Connection Demands: A Study of Irish College Students Lee, Allen Virginia Commonwealth University »» Going Back to Basics in Design: From the IT Artifact to the IS Artifact Lee, Younghwa University of Northern Iowa »» Information Technology and Firm Profitability in Network Environments Lee, Saerom Seoul National University »» Tense Moods Make You Use Habitually Facebook: A New Framework for Habitual IT Use based on the Mechanisms of Mood Regulation Lehrmann, Sina Technische Universität Dresden, Department of Business Management and Economics »» About the Need for Semantically Enriched Reference Models Leite, Leonardo Pontifícia Universidade Católica do Paraná »» Operationalization and Automation for Urban Management of Large Cities: Proposed Model and Case Study of the Operationalization Center in Rio de Janeiro (Brazil)

20

Author Index L Lenarcic, John RMIT University, Melbourne, Australia »» Blogging as a Liminal Space Lessa, Lemma Addis Ababa University, Ethiopia »» Factors Hindering Full-Fledged Information Security in Banking Sector in Ethiopia: Emphasis on Information Security Culture Letch, Nicholas The University of Western Australia »» ICT4D Project Sustainability: An ANTbased Analysis Letch, Nick University of Western Australia »» Ameliorating ERP Workflow Using a Sociomaterial Lens Levallet, Nadège Queen’s University - Kingston, Ontario »» The Role of Information Systems in Organizational Improvisation: A Perspective based on Two Complementary Theories Levina, Olga Technische Universitat Berlin »» Use of Social Software in E-Business: A Cross-Sectional, Cross-Country Study »» Teaching Business Process Management for Heterogeneous Audience Levy, Yair Graduate School of Computer and Information Sciences, Nova Southeastern University, Fort Lauderdale, FL, United States. »» Factors of Password-based Authentication Lewsi, Carmen Troy University »» A Balanced, Systems Approach to Business Process Management Aligned to Hospital Strategy Leyh, Christian Technische Universität Dresden, Chair of Information Systems, esp. IS in Manufacturing and Commerce »» Critical Success Factors for ERP system upgrades – The Case of a German large-scale Enterprise Li, Liang University of International Business and Economics »» The Business Value of CRM Technology: From the Perspective of Organizational Ambidexterity

Li, Jingjing University of Colorado at Boulder »» Combining Algorithms and User Experience: A Hybrid Personalized Movie Recommender Based on Perceived Similarity Li, Chunxiao Temple University »» Cultural Norms as a Source for Online Product Review Bias: Evidence and Implications Li, Kang Michigan State University »» Impacts of Social Media Connection Demands: A Study of Irish College Students Li, Bo Communication University of China »» Measuring the Utility of Mobile Phone Video Service Based on A Service Value Network Model Limaj, Everist Vienna University of Economics and Business »» Understanding the Different Priorities of Web 2.0 Technologies for Knowledge Acquisition and Assimilation for Developing an Organization’s Potential Absorptive Capacity

Lin, Sheng-Wei University of Soochow »» Enhancing Buyers’ Perceptions of Product Quality: From Seller and Product Signals to eWOM Lin, Kuan Yu National Chengchi University »» An Understanding of the Impact of Gamification on Purchase Intentions Link, Sebastian University of Auckland »» Static Analysis of Partial Referential Integrity for Better Quality SQL Data Lipman, Geoffrey Greenearth.travel »» A Conceptual Information Model for a ‘Green Economy Tourism System’ (GETS) Lips, Dennis University of Mannheim »» Breaking the Norm – On the Determinants of Informational Nonconformity in Online Social Networks

Lin, Xiaolin Department of Management, Information Systems and Entrepreneurship, Washington State University »» Factors Affecting Online Consumer’s Behavior: An Investigation Across Gender »» Do Interactivity and Vividness impact Objective and Subjective Claims of Online Product Presentation?

Litchfield, Alan Auckland University of Technology »» What is the Essence of Twenty-first Century Technology? Heidegger’s Question Concerning Technology Revisited

Lin, Canchu University of Toledo »» Toward Developing a Theory of End User Information Security Competence

Liu, Ou The Hong Kong Polytechnic University »» An Event-driven Approach for Modeling R&D Project Selection Process

Lin, Wen-Shan National Chiayi University, Taiwan »» A Study of Self-serviced Online Banking System: The Role of Quality and Commitment-assurance

Liu, Lihua Communication University of China »» Measuring the Utility of Mobile Phone Video Service Based on A Service Value Network Model

Lin, Angela University of Sheffield »» Understanding the Nature of Project Escalation: An Exploratory Study from an IS Risk Perspective

Liu, Hu Communication University of China »» Measuring the Utility of Mobile Phone Video Service Based on A Service Value Network Model

Liu, Yucong Mansfield University of Pennsylvania »» Information Technology and Firm Profitability in Network Environments

21

Author Index L-M Liu, Xiaolong Communication University of China »» Measuring the Utility of Mobile Phone Video Service Based on A Service Value Network Model Llorens-Montes, F. Javier University of Granada, Spain »» The relationship between IT infrastructure leveraging, talent management and operational sustainability, and their effects on the business value of the operations strategy Lo, Louis Central Taiwan University of Science and Technology »» Enhancing Buyers’ Perceptions of Product Quality: From Seller and Product Signals to eWOM Loebbecke, Claudia University of Cologne »» Extending Successful eBusiness Models to the Mobile Internet: The Case of Sedo’s Domain Parking Loeser, Fabian Technische Universitaet Berlin »» Green IT and Green IS: Definition of Constructs and Overview of Current Practices »» How Sustainable is COBIT 5? Insights from Theoretical Analysis and Empirical Survey Data Loiacono, Eleanor WPI »» Evaluating the Information Systems Women Network (ISWN) Mentoring Program Lönn, Carl-Mikael Department of Computer and Systems Sciences, Stockholm University »» The Promise of a Crowd Loos, Peter Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI) »» Interdependencies between Business Model Components – A Literature Analysis »» A Conceptual Architecture for an ICT-based Personal Health System for Cardiac Rehabilitation »» Architecture and Implementation of a Decision Support System for Software Industry Business Models

Loose, Michael Neu-Ulm University of Applied Sciences »» BYOD – The Next Big Thing in Recruiting? Examining the Determinants of BYOD Service Adoption Behavior from the Perspective of Future Employees Lopez, Liliana Western University »» Induction And Deduction As Entry Points Into Qualitative Data Analysis: How Can Early Analytical Choices Affect The Theorizing Process? Lopez-Nicolas, Carolina University or Murcia »» Drive a Website Performance Using Web Analytics: A Case Study. Loucopoulos, Pericles Harokopio University »» A Systematic Classification and Analysis of NFRs Loukis, Euripidis University of Aegean »» Evaluating Advanced Forms of Social Media Use in Government Lourenço, André Instituto Superior Técnico »» A Cloud-Based Service for Affordable Cost Analysis Love, Steve Brunel university »» Predicting Consumer Decisions to Adopt Mobile Commerce in Saudi Arabia Luciano, Edimara Pontifical Catholic University of Rio Grande do Sul »» Dimensão Distância do Poder de Cultura Nacional e o Desenvolvimento Distribuído de Software Lund Snis, Ulrika University West »» Co-Creation in a Boundary Practice: Lessons Learned from an Engaged Scholarship Approach Luse, Andy Oklahoma State University - Main Campus »» Strategic Information Systems Security: Definition and Theoretical Model

Lutters, Wayne University of Maryland, Baltimore County »» Transcending Knowledge Gaps in Virtual Teams: Social Processes of Rapid Problem-Solving Bounded by Terminology Ma, Xiao University of Wisconsin - Madison »» Moderating Roles of Review Credibility and Author Popularity on Book Sales Maçada, Antonio Federal University of Rio Grande do Sul »» Information Governance Framework: The Defense Manufacturing Case Study Macaulay, Linda Manchester Business School »» Collaboration Model for SSMEnetUK : A Service Science Perspective Maes, Kim Antwerp Management School »» Using a Business Case Throughout an Investment: An Exploratory Case Study on a Business Case Process Mahapatra, Radha University of Texas at Arlington »» Adoption of Telemedicine - Challenges and Opportunities Maier, Christian University of Bamberg »» The Effect of Coping Mechanisms on Technology Induced Stress: Towards a Conceptual Model Maitland, Nadine University of Technology, Jamaica »» Using a Design Science Approach to Create and Evaluate a Social Media Crime Reporting Tool in a Developing Country: Case Jamaica Majumdar, Archisman Infosys Labs »» Managers’ Perceptions of Social Software Use in the Workplace: Identifying the Benefits of Social Software and Emerging Patterns of its Use

22

Author Index M Makkonen, Pekka University of Jyväskylä, Finland »» Career Paths Training for the First Year Students in Information Systems Science-Motivational view Malladi, Suresh University of Michigan - Ann Arbor »» Adoption of Business Intelligence & Analytics in Organizations – An Empirical Study of Antecedents Malliga, AL Mother Teresa Women’s University »» Measuring the Online Public Grievance Redressal System Success Factors: Applying an Extended IS Success Model Malsbender, Andrea ERCIS - University of Muenster »» Capitalizing on Social Media Analysis – Insights from an Online Review on Business Models

Martin, Rodney Monash University »» Strategic Framework for Achieving Readiness in Organizations to Implement an ERP System »» Dynamic Model to Assess Organisational Readiness during Information System Implementation »» Differences between FCM and Fuzzy ANP Techniques in the Process of Organizational Change Readiness Assessment Marx Gómez, Jorge Carl von Ossietzky Universitat Oldenburg »» A Framework for User Interaction for Adaptive Web-Based Information Systems Mashayekhi, Soudeh Imperial College Business School »» An extension of the UTAUT 2 in a healthcare context

Mamonov, Stanislav Graduate Center, The City University of New York »» The Antecedents and Consequences of Sense of Community on Social Networking Sites

Mataracioglu, Tolga TUBITAK BILGEM Cyber Security Institute »» Towards a Security Lifecycle Model against Social Engineering Attacks: SLM-SEA

Mangalaraj, George Western Illinois University »» Acquire or Perish – Unique Factors Motivating M&A in the Software Industry

Mathew, Saji »» Role of Web Personalization in Consumer Acceptance of E-Government Services

Manhart, Markus University of Innsbruck »» An Integrated Risk Management Framework: Measuring the Success of Organizational Knowledge Protection Mannino, Michael University of Colorado Denver »» Product Reputation Manipulation: The Impact of Shill Reviews on Perceived Quality Mansingh, Gunjan University of the West Indies, Mona Campus »» Internet Banking: Enablers and Inhibitors for Developing Economies – A Study of Potential Users in Jamaica Mao, Ji-Ye Renmin University of China »» The Business Value of CRM Technology: From the Perspective of Organizational Ambidexterity

Mathiassen, Lars Georgia State University »» Chains of Control in Agile Software Development Matthes, Florian Chair for Informatics 19 (sebis), Technische Universität München, Garching, Germany. »» Facilitating Conflict Resolution of Models for Automated Enterprise Architecture Documentation

McGrath, G. Michael Victoria University »» A Conceptual Information Model for a ‘Green Economy Tourism System’ (GETS) McKay, Donald Ashford University »» Measuring Organizational Learning, Project Learning, and Project Success in IT Organizations McNab, Anna Niagara University »» Mobile Applications in the Quick Service Restaurant Industry: A Study of Implications on Operations, Marketing and Customer Perceptions in the Pizza Industry Medlin, B. Appalachian State University »» Exploring the Factors that Influence Social Computing Intentions Mejia, Marcelo Instituto Tecnologico Autonomo de Mexico »» Diseño e Implementación de un Tablero de Comunicación Ampliada Memari, Mozhgan University of Auckland »» Static Analysis of Partial Referential Integrity for Better Quality SQL Data Mendes, António University of Coimbra »» LO-C(L)A(S)P: a Model for Supporting the Development of Learning Objects with Sound Manipulation and Social Resources for Music Education

Mattord, Herbert Kennesaw State University »» Factors of Password-based Authentication

Meng, Shu-Yi Tamkang University »» Service Cooperation in Alliance: A Shapley Value Perspective

Mbarika, Victor Wacham Southern University »» Requirements for maintaining financial hyper-connectivity for the South African retail banking sector

Meng, Xu University of Maryland - College Park »» Motivational Effects of Badge Systems on Participation in Stack Exchange Social Q&A Online Community

McCoy, Scott »» Investigating the Introduction to IS Course Content: Do Faculty, Recruiters, and Students Equally Value Topical Areas?

23

Author Index M Mengiste, Shegaw Aalborg University, Department of Political Science, Center for IT Management »» Globalization and ICTs: Potentials and Challenges to the Public Health Sector of of Developing Countries Mennecke, Brian Iowa State University »» Strategic Information Systems Security: Definition and Theoretical Model Merhi, Mohammad University of Texas - Pan American »» Information Security Policies Compliance: The Role of Organizational Punishment

Miranda, Shaila University of Oklahoma Norman Campus »» Corporate Enactments of Social Control across Social Media Affordances »» How Do Social Media Increase Firm Performance? Entrainment of Innovation to Contention Mitchell, Stacy University of North Carolina - Wilmington »» Investigating Privacy and Security Challenges of mHealth Applications Mitra, Sinjini California State University - Fullerton »» An Inquiry into Mental Models of Web Interface Design

Mertz, Joseph Carnegie Mellon University »» A Consulting Model of Global Service Learning

Mlaiki, Alya University of Paris Dauphine »» Social Networking Sites Continuance: What about Habit and Information Overload?

Meshesha, Million Addis Ababa University »» Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform »» Agricultural Knowledge Management Systems in Practice: The Ability to Support Wereda Knowledge Centers in Ethiopia

Modaresnezhad, Minoo University of North Carolina at Greensboro »» Participatory Sensing or Sensing of Participation: Privacy Issues with Smartphone Apps Usage »» Examining Personal Information Privacy-Protective Responses (IPPR) with the Use of Smart Devices »» The Efficacy of IS Security and Privacy Governance Structures

Meske, Christian University of Muenster »» Bringing Together BPM and Social Software

Moeller, Bjoern Technische Universitaet Berlin »» How Sustainable is COBIT 5? Insights from Theoretical Analysis and Empirical Survey Data

Michel, Felix Technical University Munich »» Facilitating Conflict Resolution of Models for Automated Enterprise Architecture Documentation Mills, Annette University of Canterbury »» Internet Banking: Enablers and Inhibitors for Developing Economies – A Study of Potential Users in Jamaica »» A Qualitative Insight on Factors Enabling and Inhibiting Changes in Post Adoption IS Use in SMEs: A Case Study in Jamaica Mira da Silva, Miguel Instituto Superior Técnico »» A Cloud-Based Service for Affordable Cost Analysis

Moeslein, Kathrin University of Erlangen-Nuremberg »» Towards Open Innovation in Embedded Systems Møller, Charles Aalborg University »» Global ERP Implementations and Harmonization of Practices in Multinational Corporations: A Conceptual Framework Molnar, Andreea Brunel University »» Facilitating the Adoption of Public Services Using High Definition Video: The Case of Primary Education

Molnar, Wolfgang CRP Henri Tudor »» A Case Study of a Financial Services Provider: Progressing Towards Applying Advanced Enterprise Engineering Montes de Oca Lopez, Juan State University of Mexico »» Estrategias de Mercadotecnia en el uso de Twitter. Caso Cinépolis. Moore, Jo Ellen Southern Illinois University Edwardsville, USA »» One Strategy for IS Departments: Staking a Claim to Project Management Moore, Stephen University of Canberra »» Multi-level IT Project Alignment in Government Services: Contracted Employment Services Moos, Bernhard University of Bamberg »» Innovation Success and Absorptive Capacity: The Combined Influence of Information Systems and Combinative Capabilities - A Theoretical Model Mora, Ruben Bogota-Mesh »» Bogota Mesh a Model of CWN to Help Reduce the Digital Divide. Moraes, João Luís Cardoso de Federal University of São Carlos »» Message generation facilities for interoperability in pervasive healthcare environments Morgan, Lorraine National University of Ireland Galway »» Value Creation in the Cloud: Understanding Business Model Factors Affecting Value of Cloud Computing Morgan, James Northern Arizona University »» The Impact of Security and Privacy Concerns on Home Internet Use by Parents and Children

24

Author Index M-N Morgan, James Northern Arizona University »» The Impact of Prior System Beliefs on User Perceptions towards a New System: A Study on E-Learning Systems

Mullings, Marcus University of the West Indies, Mona Campus »» Devolution of Authority in a Centralized Space: The Jamaican Regulatory Environment.

Morien, Diane Curtin University »» A Framework for Understanding the Critical Success Factors of Enterprise Business Intelligence Implementation

Mungree, Deepshika Certus Solutions »» A Framework for Understanding the Critical Success Factors of Enterprise Business Intelligence Implementation

Morisse, Marcel University of Hamburg »» Towards a Concept for Integrating IT Innovation Management into Business IT Management

Muñoz Andrade, Estela Lizbeth Universidad Autónoma de Aguascalientes »» Medición Experimental del Desempeño de las Aplicaciones Bajo Ambientes de Red

Mota, Matheus University of Campinas »» Estimating the quality of data using provenance: a case study in eScience

Muntermann, Jan University of Göttingen, Germany »» Credence Goods and Online Product Reviews: An Exploration of the Product Type Concept in the Social Commerce Era »» Taxonomy Development in Health-IT

Mousavizadeh Kashipaz, Seyed Mohammadreza University of North Texas »» Information Sharing on Social Networking Websites: Antecedents and Consequences of Trust Mueller, Tobias University of Hamburg »» Towards inter-organizational Enterprise Architecture Management - Applicability of TOGAF 9.1 for Network Organizations

Murugesh-Warren, Abirami Imperial College Business School »» An extension of the UTAUT 2 in a healthcare context

Mueller, Benjamin University of Mannheim »» Towards a Framework for Structuring Theory in IS Research

Musa, Philip University of Alabama »» In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia »» Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia

Muir, Christopher The University of the West Indies, Mona »» A Decision Making Model for the Adoption of Cloud Computing in Jamaican Organizations

Muschick, Peter Technische Universität Dresden »» Critical Success Factors for ERP system upgrades – The Case of a German large-scale Enterprise

Mukhopadhyay, Arunabha Indian Institute of Mangement Lucknow »» Vulnerable Path Determination in mobile ad-hoc networks using Markov Model

Mussa, Constance Brooklyn College »» Prudent Access Control Behavioral Intention: Instrument Development and Validation in a Healthcare Environment

Müller, Alexander Technische Universität Darmstadt »» On the Relevance of Security Risks for Cloud Adoption in the Financial Industry

Mustafa, Luka University College London »» Reintroducing Free-space Optical technology to Community Wireless Networks

Myers, Alva University of Technology Jamaica »» Evaluating the Performance of Government IT Projects in the Caribbean: Beyond the Traditional Approach Nah, Fiona Fui-Hoon Missouri University of Science and Technology »» Efficacy of Communication Support in Collaborative Online Shopping: The Moderating Effect of Task Types Nah, Fiona Fui-Hoon Missouri University of Science and Technology »» Creative Innovativeness with Information Systems (IS) and its Role in Quality IS Usage Nair, Rohith Henley Business School »» Collaboration Model for SSMEnetUK : A Service Science Perspective Najjar, Lotfollah University of Nebraska at Omaha »» Factors that Affect Information and Communication Technology Adoption by Small Businesses in China »» Information and Communication Technologies Effects on Economic Growth Nakata, Cheryl University of Illinois at Chicago »» Developing Targeted Text Messages for Enhancing Medication Adherence Naparat, Damrongsak The University of New South Wales »» Crowdsourcing Software Requirements and Development: A Mechanismbased Exploration of ‘Opensourcing’ Narciso, Everton University of São Paulo »» Test Case Selection Using CBIR and Clustering Nawar, Nevine Dakota State University »» A mHealth Architecture for Diabetes Self-Management System

25

Author Index N-O Neben, Tillmann University of Mannheim »» Breaking the Norm – On the Determinants of Informational Nonconformity in Online Social Networks Neff, Alexander A. Institute of Information Management, University of St.Gallen (HSG) »» The Influence of IT Governance on Service Processes in MultiBusiness Manufacturing Enterprises: Performance Impacts from Structures, Processes, and Relational Mechanisms »» Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry Nemati, Hamid University of North Carolina at Greensboro »» Participatory Sensing or Sensing of Participation: Privacy Issues with Smartphone Apps Usage »» Examining Personal Information Privacy-Protective Responses (IPPR) with the Use of Smart Devices Nerur, Sridhar University of Texas at Arlington »» Knowledge Management in Software Development Neves, Mickel »» The Privacy Trade-Off: App Usage on OSN Newell, Sue Bentley College »» The Structuring of Freedom in Agile Development Newman, Michael Manchester Business School »» Assimilation of Social Media: Researching Challenges to Adoption Nguyen, ThuyUyen Northumbria University »» The Effectiveness of Different Assessment Strategies: An Empirical Study Nicholson, Brian Manchester Business School »» Assimilation of Social Media: Researching Challenges to Adoption Nickerson, Robert San Francisco State University »» Taxonomy Development in Health-IT

Nickerson, Jeffrey Stevens Institute of Technology »» Crowdsourced Idea Generation: The Effect of Exposure to an Original Idea Niehaves, Björn Hertie School of Governance, Berlin »» Boon and Bane of IT Consumerization: The BurnoutEngagement-Continuum »» Trust Needs Touch: Understanding the Building of Trust through Social Presence »» What Influences Technological Individualization? – An Analysis of Antecedents to IT Consumerization Behavior Nkaelang, Boitumelo Tshwane University of Technology »» Requirements for maintaining financial hyper-connectivity for the South African retail banking sector Nkhoma, Nkhoma RMIT University Vietnam »» Understanding the Paradox of Information Systems (IS) Case Studies Nnajiuba, Uzoma Imperial College Business School »» An extension of the UTAUT 2 in a healthcare context Nørbjerg, Jacob Copenhagen Business School »» IT Project Management Practices in Very Small Software Companies : A Case of Pakistan Nordbäck, Emma Aalto University »» The influence of emergent technologies on decision-making processes in virtual teams Nordheimer, Dennis University of Mannheim »» Worker Perception of Quality Assurance Mechanisms in Crowdsourcing and Human Computation Markets Nunamaker, Jr., Jay University of Arizona »» Breaking out of the Design Science Box: High-Value Impact Through Multidisciplinary Design Science Programs of Research

Nunes, Eunice Universidade de São Paulo - USP »» Feasibility Analysis of an Assessment Model of Knowledge Acquisition in Virtual Environments: A Case Study using a Three-dimensional Atlas of Anatomy Nunes, Fátima Universidade de São Paulo - USP »» Feasibility Analysis of an Assessment Model of Knowledge Acquisition in Virtual Environments: A Case Study using a Three-dimensional Atlas of Anatomy »» Test Case Selection Using CBIR and Clustering Nwankpa, Joseph University of Texas - Pan American »» The Impact of Organizational Trust and Organizational Mindfulness on ERP System Usage Oakley, Richelle The University of North Carolina at Greensboro »» Examining the Affordances and Constraints of Organization-ICT Practices in Addressing Complex Social Problems Ochara, Nixon University of Pretoria »» Linking Reasoning to Theoretical Argument in Information Systems Research OConnor, Scott Alfred State College »» Valuing Sequential IT Projects Using Real Options Analysis Oechslein, Oliver Ludwig-Maximilians-Universität München »» Paying for News: Opportunities for a New Business Model through Personalized News Aggregators (PNAs) O’Farrell, James University of Western Australia »» Ameliorating ERP Workflow Using a Sociomaterial Lens

26

Author Index O-P Oglesby, David University of California - Riverside »» A Novel Business Intelligence Technique to Improve High Performance within an Organization Applying Insights from Hydrogeological Case Oh, Onook Center for Collaboration Science, University of Nebraska at Omaha, Omaha, NE, United States. »» Crowdsourcing: A Snapshot of Published Research Ojo, Sunday Tshwane University of Technology »» Requirements for maintaining financial hyper-connectivity for the South African retail banking sector Olbrich, Sebastian Mercartor School of Management, Duisburg, Germany. »» Towards a Framework for Structuring Theory in IS Research Olesen, Annie A9 Consulting »» Using a Living Lab Methodology for Developing Energy Savings Solutions Olfman, Lorne Claremont Graduate University »» Facilitating Collaboration and Peer Learning Through Anchored Asynchronous Online Discussions »» A Novel Business Intelligence Technique to Improve High Performance within an Organization Applying Insights from Hydrogeological Case Oliveira, Gustavo University of Illinois at Chicago »» Use of Social Media in the Workplace: Contradictions and Unintended Consequences Olsen, Karen Wits University »» Knowledge Management Strategy and Service Firm Performance: A Comparison of Firms Competing on Low-Cost versus High-Quality Olsen, Timothy Arizona State University »» Understanding Events, Critical Incidents, and Punctuation in Process Theories

Ong, Toan University of Colorado Denver »» Product Reputation Manipulation: The Impact of Shill Reviews on Perceived Quality Opitz, Nicky Chair of Information Management, University of Göttingen, Göttingen, Germany. »» IT Governance in a Network Context: Literature Review and Agenda for Research Ortbach, Kevin University of Münster - ERCIS »» What Influences Technological Individualization? – An Analysis of Antecedents to IT Consumerization Behavior »» Trust Needs Touch: Understanding the Building of Trust through Social Presence »» Boon and Bane of IT Consumerization: The BurnoutEngagement-Continuum Osei-Bryson, Kweku-Muata Virginia Commonwealth University »» Comprehensive Access Control for Data Warehouses Osella, Michele »» Evaluating Advanced Forms of Social Media Use in Government Othman, Mohd Fairuz Iskandar Queensland University of Technology »» Typology of phishing email victims based on their behavioural response Otterbacher, Jahna Illinois Institute of Technology »» Different Voices, Similar Perspectives? “Useful” Reviews at the International Movie Database Ozkan, Sevgi Middle East Technical University »» Towards a Security Lifecycle Model against Social Engineering Attacks: SLM-SEA

Paliwoda-Pekosz, Grazyna Cracow University of Economics »» Impediments to Enterprise System Implementation across the System Lifecycle: Insights from Polish Practitioners Palvia, Shailendra Long Island University - C W Post Campus »» Teaching and Learning with Cyberspace Media Palvia, Prashant University of North Carolina at Greensboro »» Towards An Understanding of Cloud Computing’s Impact On Organizational IT Strategy »» Control-Related Motivations and Information Security Policy Compliance: The Effect of Reflective and Reactive Autonomy »» Challenges of Blind Students and ITBased Mitigation Strategies »» The Efficacy of IS Security and Privacy Governance Structures Pankratz, Oleg University of Cologne »» Project Managers’ Perceptions of IS Project Success Criteria – A Repertory Grid and Laddering Investigation Papin-Ramcharan, Kyle The University of the West Indies »» Organizational Characteristics and their Influence on Information Security in Trinidad and Tobago Parameswaran, Srikanth State University of New York at Buffalo »» Simulation Model of Knowledge Complexity in New Knowledge Transfer Performance

Pak, Jinie University of Maryland Baltimore County »» Eye Gazing Behaviors in Online Deception

Parinyavuttichai, Nipon Rajabhat Rajanagarindra University »» Understanding the Nature of Project Escalation: An Exploratory Study from an IS Risk Perspective

Palitza, Maximilian Camelot ITLab GmbH »» Enterprise App Stores for Mobile Applications - Development of a Benefits Framework

Park, Hyunsun Kyungpook National University »» What Makes Consumers Trust Social Commerce?

27

Author Index P Park, Insu University of Memphis »» Personalization to New Website Users: The Role of Trust and Culture Parks, Rachida University of Arkansas at Little Rock »» Organizational Privacy Responses in Healthcare: A Conceptual Framework Parmet, Yisrael Ben-Gurion University of the Negev »» Usage Patterns of Internet-Based Banking and BI Services Patten, Karen University of South Carolina - Columbia »» The Need for BYOD Mobile Device Security Awareness and Training Paulsson, Wipawee Department of Informatics, Lund University »» Spreadsheets Use in Budgeting: A Dialectic Process Theory Perspective Pavlou, Paul Temple University »» Can Information and Communication Technology lead to Well-Being? An Empirical Analysis Pedersen, Jay University of Nebraska at Omaha »» Crowdsourcing: A Snapshot of Published Research Peppard, Joe Cranfield University »» How Newly Appointed CIOs Take Charge: The Critical First Two Years Perjons, Erik Stockholm University »» A Framework to Support Practitioners in Evaluating Business-IT Alignment Models Peters, Dirk Carl von Ossietzky Universitat Oldenburg »» A Framework for User Interaction for Adaptive Web-Based Information Systems

Petter, Stacie University of Nebraska at Omaha »» The Chicken and the Pig: User Involvement in Developing Usability Heuristics »» Examining High Performance Teams in Information Systems Projects Pfeiffer, Jella Johannes Gutenberg-Universität, Mainz »» The Influence of Perceived Belonging on Social Network Site Adoption Pham, Hiep RMIT University Vietnam »» Understanding the Paradox of Information Systems (IS) Case Studies Phillips, Brandis North Carolina A&T »» An Organizing Framework for Literacy Pieters, Liza Midrand Graduate Institute »» An Agile Approach to Systems Analysis and Design Teaching and Learning Pinhati, Fernando Federal University of the State of Rio de Janeiro (UNIRIO) »» LO-C(L)A(S)P: a Model for Supporting the Development of Learning Objects with Sound Manipulation and Social Resources for Music Education Pires, Luis Ferreira University of Twente »» Message generation facilities for interoperability in pervasive healthcare environments Pishdad, Azadeh University of South Australia »» Social and Cultural Issues in Institutionalisation of ERP Systems Plomp, Marijn VU University Amsterdam »» Enterprise Systems Implementation Success in the Shakedown Phase

Petersen, Marc Carl von Ossietzky Universitat Oldenburg »» A Framework for User Interaction for Adaptive Web-Based Information Systems

Poba-Nzaou, Placide University of Quebec in Montreal »» Barriers to Mission-Critical Open Source Software Adoption by Organizations: A Provider Perspective

Petrikina, Jurate University of Hamburg »» Towards inter-organizational Enterprise Architecture Management - Applicability of TOGAF 9.1 for Network Organizations

Poels, Geert Ghent University »» Enterprise Architecture Software Tool Support for Small and Medium-Sized Enterprises: EASE

Pospiech, Marco TU Bergakademie Freiberg »» Service-Oriented Business Intelligence Reference Architecture in Face of Advanced BI Concepts Poston, Robin University of Memphis »» Assessing Internet Source Credibility Powell, Anne Southern Illinois University Edwardsville »» What Project Management Competencies are Important to Job Success? Prado, Antonio Francisco do Federal University of São Carlos »» Message generation facilities for interoperability in pervasive healthcare environments Prasad, Acklesh Queensland University of Technology »» On Structural Considerations for Governing the Cloud Pratt, Renée Washington & Lee University »» Integrate Enterprise Systems to our Hyperconnected World: Anything, Anywhere, Anytime through architectural design Proehl, Thorsten Technische Universitaet Berlin »» IT Service Management within the IS Curriculum: Comparing Two German Experiences Proper, Henderik CRP Henri Tudor »» A Case Study of a Financial Services Provider: Progressing Towards Applying Advanced Enterprise Engineering Pumphrey, David University of Mississippi Main Campus »» Multidimensional Charts Purchase, Sharon University of Western Australia »» Ameliorating ERP Workflow Using a Sociomaterial Lens

28

Author Index P-Q-R Puschmann, Thomas Business Engineering Institute St. Gallen AG »» Enhancing Service Lifecycle Management - Costing as Part of Service Descriptions »» Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis Qian, Ruoning University of North Carolina at Greensboro »» Towards An Understanding of Cloud Computing’s Impact On Organizational IT Strategy Qureshi, Sajda University of Nebraska at Omaha »» Factors that Affect Information and Communication Technology Adoption by Small Businesses in China »» Information and Communication Technologies Effects on Economic Growth Rahimi, Fatemeh Technical University of Denmark »» Global ERP Implementations and Harmonization of Practices in Multinational Corporations: A Conceptual Framework Rahman, Mohammed The University of Texas at San Antonio »» Toward Systematic Identification of Stakeholders for Healthcare Information Systems: A FeatureBased Method

Ramiller, Neil C. Portland State University »» Reconsidering Resistance in the PostHuman Era »» The Structuring of Freedom in Agile Development Ramos, Anatália Universidade Federal do Rio Grande do Norte »» Diferenças de Gênero na Adoção de E-readers Rana, Nripendra Swansea University »» Measuring the Online Public Grievance Redressal System Success Factors: Applying an Extended IS Success Model »» Examining Role of Trust, Security, Social Influence, and Facilitating Conditions on Jordanian Citizen’s Intention to Adopt E-Government Systems Ranganathan, C University of Illinois at Chicago »» Knowledge Contribution in Online Health Communities: An Exploratory Examination Rao, H. Raghav University at Buffalo »» A Conceptual Examination of Distrusting Beliefs in Older Adults about the Internet Rao, V. Srinivasan (Chino) The University of Texas at San Antonio »» Schools of Thought in Software Piracy Research

Ramakrishnan ‘Ram’, Thiagarajan Prairie View A & M University »» Open Source Software (OSS) Implementation Strategy from a Fit Perspective: Empirical Evidence of Influence on Productivity

Rao-Graham, Lila University of the West Indies, Mona Campus »» Internet Banking: Enablers and Inhibitors for Developing Economies – A Study of Potential Users in Jamaica

Ramaprasad, Arkalgud University of Miami, University of Illinois at Chicago »» Ontological Meta-Analysis and Synthesis

Rapp, Nicolas Michigan State University »» Drive a Website Performance Using Web Analytics: A Case Study.

Ramaswamy, Srini ABB Corporate Research »» Enhancing Privacy using Community Driven Recommendations: An Investigation with Facebook Data

Ravindran, Sury Northern Arizona University »» Organizational Commitment, Knowledge Management Initiative Importance And Success Likelihood As Antecedents Of Knowledge Sharing Intention: An Exploratory Study »» The Impact of Security and Privacy Concerns on Home Internet Use by Parents and Children

Reed, April East Carolina University »» Exploration of Risk Management Process Usage Levels and Their Relationship to Project Outcomes Regan, Elizabeth University of South Carolina - Columbia »» The Need for BYOD Mobile Device Security Awareness and Training Reichert, Stefan University of Freiburg »» Inter-Organizational Demand Response Applications: How to Address Moral Hazard in Smart Grids Reimers, Kai RWTH Aachen University »» Seeing EMR Emergence through a Practice Lens: Implications for Smaller Healthcare Practices Reimler, Simon European Research Center for Information Systems (ERCIS), University of Muenster, Germany »» Boon and Bane of IT Consumerization: The BurnoutEngagement-Continuum Reinen, Linda Pomona College »» A Novel Business Intelligence Technique to Improve High Performance within an Organization Applying Insights from Hydrogeological Case Ren, Jinluan Communication University of China »» Measuring the Utility of Mobile Phone Video Service Based on A Service Value Network Model Repschlaeger, Jonas Technical University of Berlin »» Decision Model for Selecting a Cloud Provider: A Study of Service Model Decision Priorities »» An Exploratory Study on Cloud Strategies

29

Author Index R Rezazadeh Niavarani, Mohammad RMIT University »» The Suitability of Artificial Neural Networks in Service Quality Control and Forecasting for Healthcare Contexts

Roberts-Brown, Patricia University of Technology Jamaica »» The Legal and Socio-Economic Impact of the Liberalization of the Telecommunications Sector - The Jamaican Experience

Rezende, Denis Pontifícia Universidade Católica do Paraná »» Operationalization and Automation for Urban Management of Large Cities: Proposed Model and Case Study of the Operationalization Center in Rio de Janeiro (Brazil) »» Strategic Digital City: Techno-social Network Twitter as Communication Channel for Popular Participation in City Comprehensive Plans

Robles-Flores, José Universidad ESAN »» Development and Validation of a BI Success Model

Rhea, Jason University of Memphis »» Assessing Internet Source Credibility Richter, Janek University of Cologne »» How do Service-oriented Architectures Influence Organizational Agility? Ridley, Scott University of North Carolina - Wilmington »» Investigating Privacy and Security Challenges of mHealth Applications Rieger, Phlipp Neu-Ulm University of Applied Sciences »» Cloud-Computing in Banking Influential Factors, Benefits and Risks from a Decision Maker’s Perspective Rigoni, Eduardo UNISINOS »» The Creation of a Ubiquitous Business Community for an Agribusiness Cluster Ritter, Ágata UNISINOS »» The Creation of a Ubiquitous Business Community for an Agribusiness Cluster Rizzuto, Tracey Louisiana State University and Agricultural & Mechanical College »» Understanding the Impact of Individual Creativity with Information Technology upon the Deep Usage of IT Systems

Robra-Bissantz, Susanne Technische Universität Braunschweig, Braunschweig, Germany. »» A Taxonomy of Web Personalization Rochford, Mathew University of South Australia »» Managing IT Project Success: A Case Study in the Public Sector Rodger, James Indiana University of Pennsylvania Main Campus »» Emotion and Memory in Technology Adoption and Diffusion Roes, Jasper TNO »» Instant Standard Concept for Data Standards Development Roque, Licínio Universidade de Coimbra »» Feasibility Analysis of an Assessment Model of Knowledge Acquisition in Virtual Environments: A Case Study using a Three-dimensional Atlas of Anatomy Rosenkranz, Christoph Goethe University »» Measuring the Impact of Communication in Agile Development: A Research Model and Pilot Test »» Why People Reject or Use Virtual Processes: A Test of Process Virtualization Theory Rosson, Mary Beth The Pennsylvania State University »» Grand Challenges of Researching Adolescent Online Safety: A Family Systems Approach Roth, Sascha Technical University Munich »» Facilitating Conflict Resolution of Models for Automated Enterprise Architecture Documentation

Roth, Angela University of Erlangen-Nuremberg »» Towards Open Innovation in Embedded Systems Rothlauf, Franz Johannes Gutenberg-Universität, Mainz »» The Influence of Perceived Belonging on Social Network Site Adoption Rouis, Sana ESSCA »» Social Loafing Impact on Collaboration in 3D Virtual Worlds: An Empirical Study Roumani, Yaman Eastern Michigan University »» The Impact of Organizational Trust and Organizational Mindfulness on ERP System Usage Roztocki, Narcyz SUNY - New Paltz »» Organizational Ethics and Job Satisfaction of Information Technology Professionals in Poland Rozzell, Bobby University of Oklahoma Norman Campus »» Social Media on Violent Ideological Group Websites Rudmark, Daniel University of Borås / Viktoria Swedish ICT »» The Practices of Unpaid Third-Party Developers – Implications for API Design Rudra, Amit Curtin University »» A Framework for Understanding the Critical Success Factors of Enterprise Business Intelligence Implementation Ruiz, Melanie Loyola University Chicago »» Data Modeling in the Cloud Russo, Nancy Northern Illinois University »» Exploring Adoption and Use of Agile Methods: A Comparative Case Study Rusu, Lazar Stockholm University »» A Framework to Support Practitioners in Evaluating Business-IT Alignment Models

30

Author Index R-S Ryan, Jim Troy University »» A Balanced, Systems Approach to Business Process Management Aligned to Hospital Strategy Ryan, Terry Claremont Graduate University »» Conflicts and Facework in Online Discussions Ryschka, Stephanie ESCP Europe Business School »» Drivers of Cultural Differences in Information System Adoption – A Case Study Saat, Jan zeb/ Consulting »» The Influence of Regulation on Data Warehouse Engineering – Investigating an IT Consulting Case in the Financial Service Industry Sackmann, Stefan Martin-Luther-University HalleWittenberg »» PRIMA: A Model-Based Method for Analyzing Place-Related Information in Disaster Response Processes Sadhukhan, Samir Indian Institute of Management, Calcutta »» Vulnerable Path Determination in mobile ad-hoc networks using Markov Model Saeed, Khawaja Wichita State University »» Perceived Financial Control and Acceptance of Mobile Banking Services: An Empirical Assessment Saeed, Asad Imperial College Business School »» An extension of the UTAUT 2 in a healthcare context Saetang, Sureerat »» IT Governance in the Supermarket Retail Industry in a Global Recession Saha, Debashis Indian Institute of Management, Calcutta »» Vulnerable Path Determination in mobile ad-hoc networks using Markov Model Sahasrabudhe, Shrirang University of North Carolina at Greensboro »» Challenges of Blind Students and ITBased Mitigation Strategies

Sainsbury, Robert GravityJack Software, Liberty Lake, WA, United States. »» Online Community Influence: A Study Using the Hirsch Metric and Social Network Analysis Sakamoto, Yasuaki Stevens Institute of Technology »» Crowdsourced Idea Generation: The Effect of Exposure to an Original Idea Salam, A.F. The University of North Carolina at Greensboro »» Examining the Affordances and Constraints of Organization-ICT Practices in Addressing Complex Social Problems »» Critical Discourse Analysis: Toward Theories in Social Media »» Are Conceptualizations of Employee Compliance and Noncompliance in Information Security Research Adequate? Developing Taxonomies of Compliance and Noncompliance Saldanha, Terence Emporia State University »» Digital Service Flexibility and Performance of Credit Unions Salehan, Mohammad University of North Texas »» Information Sharing on Social Networking Websites: Antecedents and Consequences of Trust Salo, Markus University of Jyväskylä, Finland »» Peak Moments of Physical Mobile Interaction Techniques Sambhara, Chaitanya Georgia State University »» Chains of Control in Agile Software Development Samhan, Bahae Washington State University »» Mobile Health Information Technology and Patient Care: A Literature Review and Analysis Sammer, Thomas Institute of Information Management, University of St.Gallen »» The New Enterprise Mobility: Seizing the Opportunities and Challenges in Corporate Mobile IT

Samuel-Ojo, Olusola Claremont Graduate University »» A Novel Business Intelligence Technique to Improve High Performance within an Organization Applying Insights from Hydrogeological Case Sandoval-Almazan, Rodrigo State University of Mexico »» Estrategias de Mercadotecnia en el uso de Twitter. Caso Cinépolis. Sangi, Mohsen University of Wollongong »» Model Development for Prediction of Diabetic Retinopathy Santana-Mancilla, Pedro University of Colima »» Design, Evaluation and Impact of Educational Olfactory Interfaces Santos, Renato Pontifícia Universidade Católica do Paraná »» Engagement of Information Technology Professionals with Their Work Sarkar, Pradip RMIT University, Melbourne, Australia »» Blogging as a Liminal Space Sarker, Saonee Washington State University »» Exploring Subscription Renewal Intention of Operational Cloud Enterprise Systems – A Stakeholder Perspective Sauter, Vicki University of Missouri - St Louis »» Risk Management of Information Systems Development in Distributed Environment Schaarschmidt, Ralf IBM Global Business Services »» On the Relevance of Security Risks for Cloud Adoption in the Financial Industry Schader, Martin University of Mannheim »» Worker Perception of Quality Assurance Mechanisms in Crowdsourcing and Human Computation Markets

31

Author Index S Schäfferling, André German Graduate School of Management & Law (GGS) »» Determinants and Consequences of IT Capability: Review and Synthesis of the Literature

Schuldt, Denis University of Hamburg »» Towards inter-organizational Enterprise Architecture Management - Applicability of TOGAF 9.1 for Network Organizations

Scheible, Thomas Niagara University »» Mobile Applications in the Quick Service Restaurant Industry: A Study of Implications on Operations, Marketing and Customer Perceptions in the Pizza Industry

Schulze, Thimo University of Mannheim »» Worker Perception of Quality Assurance Mechanisms in Crowdsourcing and Human Computation Markets

Schieber, Andreas Technische Universitat Dresden »» Idea Mining – Text Mining Supported Knowledge Management for Innovation Purposes

Schumacher, Bernd KPMG »» Cloud-Computing in Banking Influential Factors, Benefits and Risks from a Decision Maker’s Perspective

Schmidt, Johannes University of Göttingen »» The Value of IS to Ensure the Security of Energy Supply – The Case of Electric Vehicle Charging

Schwarz, Colleen University of Louisiana at Lafayette »» Understanding the Impact of Individual Creativity with Information Technology upon the Deep Usage of IT Systems

Schmidt, Cecil Washburn University »» Do Software Professionals’ Job Perceptions Differ in Organizations Adopting Different Software Process Models? A Survey from the Industry

Schwarz, Andrew Louisiana State University »» Understanding the Impact of Individual Creativity with Information Technology upon the Deep Usage of IT Systems

Schneider, Christoph City University of Hong Kong »» A Taxonomy of Web Personalization

Scott, Judy University of Colorado Denver »» Wiki Collaboration: Free-riding Students and Relational Social Capital

Schödwell, Björn TU Berlin »» Data Center Green Performance Measurement: State of the Art and Open Research Challenges Schooley, Ben University of South Carolina - Columbia »» Design of an Enterprise Architecture for Electronic Patient Care Record (ePCR) Information Exchange in EMS Schoop, Eric Technische Universitat Dresden »» Idea Mining – Text Mining Supported Knowledge Management for Innovation Purposes Schreiber, Tobias »» The Privacy Trade-Off: App Usage on OSN

Sedera, Darshana Queensland University of Technology »» Exploring Subscription Renewal Intention of Operational Cloud Enterprise Systems – A Stakeholder Perspective Semeon, Getahun Addis Ababa University »» Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform Semmann, Martin University of Hamburg »» Managing for Transfer of Training: Directions for the Evolution of Learning Management Systems Sengupta, Avijit National University of Singapore »» An Icon Taxonomy for Semi-Literate Communities

Sepehr, Sepandar McMaster University »» Online Video Game Addiction: A Review and an Information Systems Research Agenda Serenko, Alexander Lakehead University »» Understanding the Practical Relevance of Academic Research in Knowledge Management: A Lay Epistemic Theory Approach Sethi, Ruchika University of Illinois at UrbanaChampaign »» The Effect of Mobile Phone Adoption on Economic Output Sethi, Puneet Microsoft »» Reputation and Trust in Social Networks: Empirical results from a Facebook Reputation system Sewald, Birgit University of Hamburg »» Towards inter-organizational Enterprise Architecture Management - Applicability of TOGAF 9.1 for Network Organizations Sha, Haisu Missouri University of Science and Technology »» Efficacy of Communication Support in Collaborative Online Shopping: The Moderating Effect of Task Types Shahzad, Khurram Kungl Tekniska Hogskolan »» The Enterprise Architecture Analysis Tool – Support for the Predictive, Probabilistic Architecture Modeling Framework Shakir, Shahid Copenhagen Business School »» IT Project Management Practices in Very Small Software Companies : A Case of Pakistan Shams, Siamak Infoglow for Agile Transformation »» Exploring Adoption and Use of Agile Methods: A Comparative Case Study

32

Author Index S Shang, Shari S. C. National Chengchi University »» An Understanding of the Impact of Gamification on Purchase Intentions »» Understanding customer perceptions of e-service deviations Shankararaman, Venky School of Information Systems, Singapore Management University »» Integration of Social Media Technologies with ERP:A Prototype Implementation Sharp, Lisa University of Illinois at Chicago »» Developing Targeted Text Messages for Enhancing Medication Adherence Sharvani, Farid University of Wollongong »» Model Development for Prediction of Diabetic Retinopathy Shaw, Michael University of Illinois at UrbanaChampaign »» An Examination of IT Initiative Portfolio Characteristics and Investment Allocation: A Computational Modeling and Simulation Approach »» Using a Mark-to-Market Valuation Technique to Objectively Measure IT Portfolio Value Creation Shea, Vincent St. Johns University »» Information Technology Intensity and the Industry Cost of Equity Capital Shea, Sarah Loyola University Chicago »» Data Modeling in the Cloud Shen, Zixing Dakota State University »» Impact of Unified Communications on Communication, Relationship Building and Performance Sherry, Arun IMT CDL Ghaziabad »» Role of Process Alignment and End User Participation in Successful Implementation of E-Governance Programs: Perspective of Different Stakeholders Shesh, Amit Illinois State University »» Interplay of Desktop and Mobile Apps with Web Services in an Introductory Programming Course

Shi, Lei University of Warwick »» Towards Understanding Learning Behavior Patterns in Social Adaptive Personalized E-Learning Systems Shim, J.P. Georgia State University »» Social Coupons and Discounters Selection: Analytic Hierarchy Process as Decision Support shin, seungjae Mississippi State University, Meridian »» Effects of RFID Technology on Profitability and Efficiency in Retail Supply Chains Shin, Soo Auburn University Main Campus »» Does Trustworthy Social Networking Sites Draw User’s Persistency Behaviors? Examining Role of Trust in Social Networking Sites Continuance Usage Shrivastav, Harshada New Jersey Institute of Technology »» Information Overload in Technologybased Education: a Meta-Analysis Shropshire, Jordan Georgia Southern University »» A Measure for Assessing the Adequacy of DDOS Defenses Siau, Keng Missouri University of Science and Technology »» Open Source Software Development Process Model - A Grounded Theory Approach »» Efficacy of Communication Support in Collaborative Online Shopping: The Moderating Effect of Task Types

Silva, Maisa Federal University of Pernambuco »» Evaluating Cooperation in IT Teams using a Fuzzy Multicriteria Sorting Method Simha, Anand State University of New York at Buffalo »» Knowledge Sharing Routines in InterOrganizational Relationships and in the Presence of Partner-Specific Absorptive Capacity and Incentives for Transparency: The Moderating Role of Information Technology Singh, Rahul University of North Carolina at Greensboro »» Organizational Engagement in Social Media to Motivate Strategic Directed Action: A Revelatory Case »» Accessibility and Usability of Social Media: Convergence between Blind Users and Design Standards Singh, Anil University of Texas at Brownsville »» Acquire or Perish – Unique Factors Motivating M&A in the Software Industry Siqueira, Sean Federal University of the State of Rio de Janeiro (UNIRIO) »» LO-C(L)A(S)P: a Model for Supporting the Development of Learning Objects with Sound Manipulation and Social Resources for Music Education

Sibona, Christopher University of Colorado Denver »» Aggregating, Analyzing, and Diffusing Natural Disaster Information: A Research Framework

Siy, Harvey University of Nebraska at Omaha »» The Chicken and the Pig: User Involvement in Developing Usability Heuristics

Siering, Michael Goethe University Frankfurt »» Credence Goods and Online Product Reviews: An Exploration of the Product Type Concept in the Social Commerce Era

Slaughter, Kelly University of Texas at Dallas »» CMC Influence on Voluntarily Collaborating Knowledge Workers’ Perception of Equivocal Tasks

Silva, Soraya Pontifícia Universidade católica do Paraná »» Engagement of Information Technology Professionals with Their Work

Smits, Daniel University of Twente »» The Continuing Mismatch Between IT Governance Theory and Practice: Results from a Delphi Study with CIO’s

33

Author Index S Soeldner, Constantin University of Erlangen-Nuremberg »» Towards Open Innovation in Embedded Systems Soja, Piotr Cracow University of Economics »» Impediments to Enterprise System Implementation across the System Lifecycle: Insights from Polish Practitioners Song, Jaeki Texas Tech University & Sogang University »» Mobile Application Development Platform Adoption: A Grounded Theory Investigation Song, Mir Hohai University »» Roles of Fun and Flow in Social Media Usage— A Comparative Study of American and Chinese Students Soper, Daniel California State University - Fullerton »» An Inquiry into Mental Models of Web Interface Design Souza, Wanderley Federal University of São Carlos »» Message generation facilities for interoperability in pervasive healthcare environments Spanjol, Jelena University of Illinois at Chicago »» Developing Targeted Text Messages for Enhancing Medication Adherence Spil, Ton University of Twente »» Evaluating IS/IT Projects: Emergence of Equivocality in Practice Srinivasan, Ananth University of Auckland »» Service System Design (SSD) Innovation through Consumer Participation Sriratanaviriyakul, Narumon RMIT University Vietnam »» Understanding the Paradox of Information Systems (IS) Case Studies

Srite, Mark University of Wisconsin - Milwaukee »» Attitude Change Process toward ERP Systems Using the Elaboration Likelihood Model »» An Investigation of the Effect of IT Occupational Subculture on the Relationship between Knowledge Sharing and IT Diffusion in Organizations Stafford, Thomas F. University of Memphis »» Assessing Internet Source Credibility Stålbrøst, Anna Luleå University of Technology »» Using a Living Lab Methodology for Developing Energy Savings Solutions Start, Evert-Jan VU University Amsterdam »» Enterprise Systems Implementation Success in the Shakedown Phase Steiner van der Kruk, Susanna RWTH Aachen University »» Seeing EMR Emergence through a Practice Lens: Implications for Smaller Healthcare Practices Steinmetz, Ralf Technische Universität Darmstadt »» Enabling Collaboration in Virtual Manufacturing Enterprises with Cloud Computing Stieglitz, Stefan University of Muenster »» Bringing Together BPM and Social Software »» A Framework for Collaborative Augmented Reality Applications »» A Framework for Enterprise Social Media Guidelines Storer, Tim University of Glasgow »» Investigating Information Security Risks of Mobile Device Use within Organizations Straub, Detmar Georgia State University »» Do Academics Share Knowledge? Ethiopian Public Higher Education Institutions in Perspective Strueker, Jens University of Freiburg »» Inter-Organizational Demand Response Applications: How to Address Moral Hazard in Smart Grids

Subramani, Mani University of Minnesota »» CMC Influence on Voluntarily Collaborating Knowledge Workers’ Perception of Equivocal Tasks Subramanyam, Ramanath University of Illinois at UrbanaChampaign »» An Examination of IT Initiative Portfolio Characteristics and Investment Allocation: A Computational Modeling and Simulation Approach Sudalaimuthu, S Alagappa University »» Measuring the Online Public Grievance Redressal System Success Factors: Applying an Extended IS Success Model Sudbury, Danny Imperial College Business School »» An extension of the UTAUT 2 in a healthcare context Suette, Stefan The Telecommunications Research Center Vienna (FTW) »» Peak Moments of Physical Mobile Interaction Techniques Sugumaran, Vijayan »» Role of Web Personalization in Consumer Acceptance of E-Government Services Sultana, Ron Epworth Healthcare »» The Suitability of Artificial Neural Networks in Service Quality Control and Forecasting for Healthcare Contexts Sultanow, Eldar University of Potsdam »» Integrate Enterprise Systems to our Hyperconnected World: Anything, Anywhere, Anytime through architectural design

34

Author Index S-T Summers, Jama University of Oklahoma Norman Campus »» Corporate Enactments of Social Control across Social Media Affordances »» A Field Experiment in Blended Learning: Performance Effects of Supplementing the Traditional Classroom Experience with a Webbased Virtual Learning Environment Sumner, Mary Southern Illinois University Edwardsville »» Electronic Medical Records Implementation: Lessons Learned from ERP »» What Project Management Competencies are Important to Job Success? Sun, Chia-Ming Department of Accounting, Yunlin University of Science and Technology, Taiwan »» IT Governance and Organizational Agility: A Study based on Platform Organizing Logic Perspectives Sun, Wenying Washburn University »» Information Technology and Human Factors Affecting the Accuracy of the Active Medication List: An Empirical Study Based on Three Hospitals »» Do Software Professionals’ Job Perceptions Differ in Organizations Adopting Different Software Process Models? A Survey from the Industry Sun, Jie Zhejiang University »» A Systematic Classification and Analysis of NFRs Sundaravej, Thanaporn University of Missouri at Saint Louis »» Synchronous and Asynchronous Collaboration Technology Use in Teamwork Swanson, E University of California Los Angeles »» Illuminating Organizing Vision Careers Through Case Studies Syn, Thant University of Miami »» Ontological Meta-Analysis and Synthesis

Tafti, Ali University of Illinois at UrbanaChampaign »» The Effect of Mobile Phone Adoption on Economic Output Tahmasbi, Nargess College of Information Science and Technology, University of Nebraska at Omaha, Omaha, NE, United States. »» Crowdsourcing: A Snapshot of Published Research Tahmasbi, Narjes University of Nebraska at Omaha »» Examining High Performance Teams in Information Systems Projects Takeda, Hirotoshi Management Information Systems, Laval University, Quebec, QC, Canada. »» Online Community Influence: A Study Using the Hirsch Metric and Social Network Analysis Tan, Yin Leng Henley Business School »» Collaboration Model for SSMEnetUK : A Service Science Perspective Tan, Daisy Jing University of Wolverhampton »» The Role of Social Media on Trust Formation Tan, Joseph McMaster University »» Perceived Usefulness and Behavioral Intention to Use Consumer-Oriented Web-Based Health Tools: A MetaAnalysis Taneja, Aakash Richard Stockton College of New Jersey »» Acquire or Perish – Unique Factors Motivating M&A in the Software Industry Tang, Xiao State University of New York at Buffalo »» Simulation Model of Knowledge Complexity in New Knowledge Transfer Performance Tarrell, Alvin »» Crowdsourcing: A Snapshot of Published Research Tavasoli, Amir McMaster University »» Automatic Message Triage: Decision Support from Patient-Provider Messages

Teklu, Tilahun Addis Ababa University »» Using Capital Flow Analysis to Understand IS Projects in a Developing Economy Tennant, Vanesa University of Canterbury »» A Qualitative Insight on Factors Enabling and Inhibiting Changes in Post Adoption IS Use in SMEs: A Case Study in Jamaica »» Internet Banking: Enablers and Inhibitors for Developing Economies – A Study of Potential Users in Jamaica University of Technology Jamaica »» The Impact of a ZigBee enabled Energy Management System on Electricity Consumption Testa, Mauricio Pontifical Catholic University of Rio Grande do Sul »» Dimensão Distância do Poder de Cultura Nacional e o Desenvolvimento Distribuído de Software Teuteberg, Frank Osnabrück University »» Case-Based Selection of Business Process Modeling Tools: An Evaluation Criteria Framework Thakker, Dhavalkumar University of Leeds »» Profiling Exploratory Browsing Behaviour with a Semantic Data Browser Thalmann, Stefan University of Innsbruck »» An Integrated Risk Management Framework: Measuring the Success of Organizational Knowledge Protection Tharenos, Christy University of North Carolina - Wilmington »» Investigating Privacy and Security Challenges of mHealth Applications Theobalt, Alexandra German Research Center for Artificial Intelligence (DFKI) »» A Conceptual Architecture for an ICT-based Personal Health System for Cardiac Rehabilitation

35

Author Index T Thomas, Manoj Virginia Commonwealth University »» Going Back to Basics in Design: From the IT Artifact to the IS Artifact

Toppenberg, Gustav Copenhagen Business School »» An introspection for the field of IS integration challenges in M&A

Thomas, Oliver Osnabrück University »» The Further Education Maturity Model: Development and Implementation of a Maturity Model for the Selection of Further Education Offerings in the Field of IT Management and IT Consulting »» Case-Based Selection of Business Process Modeling Tools: An Evaluation Criteria Framework

Townsend, Anthony Iowa State University »» Strategic Information Systems Security: Definition and Theoretical Model

Thomas, Neal UNC Chapel Hill - Dept. of Communication Studies »» Social Computing and the Manufacture of Sense Thompson, Sheryl University of the West Indies, Mona Western Jamaica Campus »» When the Opportunistic Adoption of Internet Technologies by Small and Medium-Sized Enterprises Segues into Strategic Use: Cases from a Developing Country Context Thompson, Mark Texas Tech University »» Exploring the Impact of Online Reviews with Brand Equity for Online Software Purchasing Behavior Thompson, Courtney University of Technology Jamaica »» Evaluating the Performance of Government IT Projects in the Caribbean: Beyond the Traditional Approach Thomsen, Benn University College London »» Reintroducing Free-space Optical technology to Community Wireless Networks

Tractinsky, Noam Ben-Gurion University of the Negev »» Exploring the Aesthetic Effects of the Golden Ratio in the Design of Interactive Products Tran, Kiet Trident University International »» Software Reuse Success Strategy Model: An Empirical Study of Factors Involved in the Success of Software Reuse Trang, Simon Georg-August Universitat Gottingen »» IT Governance in a Network Context: Literature Review and Agenda for Research Trauth, Eileen The Pennsylvania State University »» How do Gender Minorities Navigate the IS Workplace? Voices of Lesbian and Bisexual Women »» The Underrepresentation of Black Males in IT Higher Education: a Conceptual Framework for Understanding Individual Differences Tribble, Larry The University of Alabama »» Bundling and Unbundling Tasks in an ERP Acquisition Transaction: An Analysis of Asset Acquisition Incentives

Tian, Yuhong »» Open Source Software Development Process Model - A Grounded Theory Approach

Triche, Jason Texas Tech University »» Exploring the Impact of Online Reviews with Brand Equity for Online Software Purchasing Behavior »» Identification of Driving Forces in Service Innovations: Mobile Telecommunication Industry

Timsina, Prem Dakota State University »» A mHealth Architecture for Diabetes Self-Management System

Tripathi, Abhishek University of Nebraska at Omaha »» Examining High Performance Teams in Information Systems Projects

Toenker, Marcus Goethe University Frankfurt »» Cloudifying Desktops – A Taxonomy for Desktop Virtualization

Tripp, John Baylor University »» A Quantitative and Qualitative Study of Facebook Privacy using the Antecedent-Privacy Concern-Outcome Macro Model Tschersich, Markus Goethe University Frankfurt »» Understanding the impact of default privacy settings on self-disclosure in social networking services: Building a conceptual model and measurement instrument Tu, Yu-Ju University of Illinois at UrbanaChampaign »» An Examination of IT Initiative Portfolio Characteristics and Investment Allocation: A Computational Modeling and Simulation Approach Turowski, Klaus MRCC, University of Magdeburg, Magdeburg, Germany. »» Decision Model for Selecting a Cloud Provider: A Study of Service Model Decision Priorities Tuunainen, Virpi Aalto University School of Economics »» Extending Successful eBusiness Models to the Mobile Internet: The Case of Sedo’s Domain Parking Twinomurinzi, Hossana University of Pretoria »» Exploring the Role of ICT in the transition from a Small Business owner to an Entrepreneur: A Dynamic Capabilities Perspective in a Developing Context Twitchell, Douglas Illinois State University »» Interplay of Desktop and Mobile Apps with Web Services in an Introductory Programming Course Twyman, Nathan University of Arizona »» Breaking out of the Design Science Box: High-Value Impact Through Multidisciplinary Design Science Programs of Research

36

Author Index U-V-W Uebernickel, Falk Institute of Information Management, University of St.Gallen (HSG), Switzerland »» The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing Ulbrich, Frank Northumbria University »» Revisiting Dependency Network Diagrams: A Conceptual Extension »» The Effectiveness of Different Assessment Strategies: An Empirical Study Upadhyaya, Shambhu University at Buffalo »» A Conceptual Examination of Distrusting Beliefs in Older Adults about the Internet Uppström, Elin Department of Computer and Systems Sciences, Stockholm University »» The Promise of a Crowd Uwizeyemungu, Sylvestre University of Quebec in Trois-Rivières »» Barriers to Mission-Critical Open Source Software Adoption by Organizations: A Provider Perspective Vaidya, Shakespeare United Nations Development Programme »» Career Paths Training for the First Year Students in Information Systems Science-Motivational view van der Poll, John University of South Africa »» A Framework to Analyze E-Government OSS Adoption Benefits Van Grembergen, Wim University of Antwerp »» Using a Business Case Throughout an Investment: An Exploratory Case Study on a Business Case Process Van Osch, Wietske Information Management, University of Amsterdam, East Lansing, MI, United States. »» Drive a Website Performance Using Web Analytics: A Case Study. Vannoy, Sandra Appalachian State University »» Exploring the Factors that Influence Social Computing Intentions Varshney, Upkar Georgia State University »» Taxonomy Development in Health-IT

Vartiainen, Tero University of Oulu »» Project-Based Learning in IndustryUniversity Collaboration – Three Normative Models Velasco, Miguel University of Minnesota - Twin Cities »» Data Modeling in the Cloud Venckauskaite, Aide »» ERP System Procurement in SMEs – Two Contrasting Ways VenkataSwamy, Martha WalmartLabs »» Enhancing Privacy using Community Driven Recommendations: An Investigation with Facebook Data Vetter, Ron University of North Carolina - Wilmington »» Investigating Privacy and Security Challenges of mHealth Applications Vickers, Patricia Frostburg State University »» Investigating the Web Site Accessibility of Major, Investorowned Utility Providers in Maryland, Pennsylvania and West Virginia Vilnai-Yavetz, Iris Ruppin Academic Center »» Use of Social Software in E-Business: A Cross-Sectional, Cross-Country Study Voigt, Matthias ERCIS - University of Muenster »» Capitalizing on Social Media Analysis – Insights from an Online Review on Business Models Vrbsky, Susan University of Alabama - Tuscaloosa »» Data Modeling in the Cloud Wagner, Thomas Ludwig-Maximilians-Universität München »» What Drives Users to Pay for Freemium Services? Examining People’s Willingness to Pay for Music Services Wagner, Erica Portland State University »» The Structuring of Freedom in Agile Development

Wagner, David Europa-Universitat Viadrina Frankfurt (Oder) »» Online Communities and Dynamic Capabilities: A Cross-Case Examination of Sensing, Seizing, and Reconfiguration Wagner, Heinz-Theo German Graduate School of Management and Law »» Innovation Success and Absorptive Capacity: The Combined Influence of Information Systems and Combinative Capabilities - A Theoretical Model »» Online Communities and Dynamic Capabilities: A Cross-Case Examination of Sensing, Seizing, and Reconfiguration Walker, Barbara Cisco Systems »» Digital El Paso: The Role of Community Wireless in Economic Development Wall, Jeffrey University of North Carolina at Greensboro »» Are Conceptualizations of Employee Compliance and Noncompliance in Information Security Research Adequate? Developing Taxonomies of Compliance and Noncompliance Wall, Jeffrey University of North Carolina at Greensboro »» Control-Related Motivations and Information Security Policy Compliance: The Effect of Reflective and Reactive Autonomy Walravens, Nils iMinds-SMIT, Vrije Universiteit Brussel »» The City as a Service Platform: A Typology of City Platform Roles in Mobile Service Provision Walser, Konrad University of Applied Sciences Bern »» IT project governance in the public administration – Development of a checks-and-balances-model and it’s validation based on a case study

37

Author Index W Walter, Nicolai University of Muenster - ERCIS »» Trust Needs Touch: Understanding the Building of Trust through Social Presence

Wang, Guan City University of Hong Kong »» Understanding Positive and Negative Outcomes of SNSs Usage from A Social Network Analysis Aspect

Walterbusch, Marc Osnabrück University »» Case-Based Selection of Business Process Modeling Tools: An Evaluation Criteria Framework

Wang, Ming Fidelity Information and Technology LLC »» Knowledge management system and infertility treatment using Traditional Chinese medicine

Walther, Sebastian University of Bayreuth »» Exploring Subscription Renewal Intention of Operational Cloud Enterprise Systems – A Stakeholder Perspective

Wang, Chuanzhen Communication University of China »» Measuring the Utility of Mobile Phone Video Service Based on A Service Value Network Model

Wan, Peng-Hui National University of Singapore »» An Icon Taxonomy for Semi-Literate Communities Wan Mohd Saman, Wan Satirah University of South Australia »» E-Court: Technology Diffusion in Court Management Wang, Kai Stevens Institute of Technology »» Crowdsourced Idea Generation: The Effect of Exposure to an Original Idea Wang, Yen-Yao Accounting and Information Systems , Michigan State University , East Lansing, MI, United States. »» The Antecedents of E-Grocery Store Continuance »» IT Governance and Organizational Agility: A Study based on Platform Organizing Logic Perspectives Wang, Chun-Hsien National Chiayi University, Taiwan »» A Study of Self-serviced Online Banking System: The Role of Quality and Commitment-assurance Wang, Wendy Trident University »» Knowledge management system and infertility treatment using Traditional Chinese medicine Wang, Shu-ming Department of Information Management, Chinese Culture University »» Exploring the Factors Influencing the Usage Intention of Facebook Fan Page – A Preliminary Study

Watkins, Alison University of South Florida »» Toward the Development of a Psycholinguistic-based Measure of Insider Threat Risk Focusing on Core Word Categories Used in Social Media Watson, Richard University of Georgia »» Using Capital Flow Analysis to Understand IS Projects in a Developing Economy Watson, Jason Queensland University of Technology »» Cultural impact on e-service use in Saudi Arabia: The need for Service Oriented Culture Watson-Manheim, Mary Beth University of Illinois at Chicago »» Use of Social Media in the Workplace: Contradictions and Unintended Consequences »» Developing Targeted Text Messages for Enhancing Medication Adherence Weber, Sven E-Finance Lab »» Switch to Your Own to Work with the Known: An Empirical Study on Consumerization of IT Webster, Sarah University of Maryland - College Park »» Motivational Effects of Badge Systems on Participation in Stack Exchange Social Q&A Online Community Weeger, Andy Neu-Ulm University of Applied Sciences »» BYOD – The Next Big Thing in Recruiting? Examining the Determinants of BYOD Service Adoption Behavior from the Perspective of Future Employees

Wei, Cuiying Communication University of China »» Measuring the Utility of Mobile Phone Video Service Based on A Service Value Network Model Weinberg, Randy Carnegie Mellon University »» A Consulting Model of Global Service Learning Weinert, Christoph University of Bamberg »» The Effect of Coping Mechanisms on Technology Induced Stress: Towards a Conceptual Model Weinmann, Markus Technische Universität Braunschweig, Braunschweig, Germany. »» A Taxonomy of Web Personalization Weitzel, Tim University of Bamberg »» Innovation Success and Absorptive Capacity: The Combined Influence of Information Systems and Combinative Capabilities - A Theoretical Model »» The Effect of Coping Mechanisms on Technology Induced Stress: Towards a Conceptual Model Weldemariam, Getahun IT Doctoral Program, Addis Ababa University »» Agricultural Knowledge Management Systems in Practice: The Ability to Support Wereda Knowledge Centers in Ethiopia Welke, Richard Georgia State University »» Understanding Events, Critical Incidents, and Punctuation in Process Theories Wenge, Olga Technische Universität Darmstadt, Darmstadt, Germany. »» On the Relevance of Security Risks for Cloud Adoption in the Financial Industry

38

Author Index W Wentz, Brian Shippensburg University »» Investigating the Web Site Accessibility of Major, Investorowned Utility Providers in Maryland, Pennsylvania and West Virginia Werder, Karl Utrecht University »» Who Reads Corporate Tweets? Network Analysis of Follower Communities Werth, Dirk Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI) »» Interdependencies between Business Model Components – A Literature Analysis »» A Conceptual Architecture for an ICT-based Personal Health System for Cardiac Rehabilitation »» Architecture and Implementation of a Decision Support System for Software Industry Business Models Whitelaw, Paul Victoria University »» A Conceptual Information Model for a ‘Green Economy Tourism System’ (GETS) Wickramasinghe, Nilmini RMIT University, Epworth HealthCare »» The Suitability of Artificial Neural Networks in Service Quality Control and Forecasting for Healthcare Contexts Wigand, Rolf University of Arkansas at Little Rock »» Organizational Privacy Responses in Healthcare: A Conceptual Framework Wilkin, Carla Monash University »» Multi-level IT Project Alignment in Government Services: Contracted Employment Services Williams, David Elon University »» Efficiency and Device Versatility of Graphical and Textual Passwords

Williams, Bridgette University of the West Indies, Mona Campus »» An Evaluation of the Farmer-Training Programme in Jamaica: Opportunities for use of ICTs in training delivery and in farming activities Williams, Michael Swansea University »» Examining Role of Trust, Security, Social Influence, and Facilitating Conditions on Jordanian Citizen’s Intention to Adopt E-Government Systems »» Measuring the Online Public Grievance Redressal System Success Factors: Applying an Extended IS Success Model Wimmer, Hayden UMBC, Bloomsburg University of Pennsylvania »» Word Sense Disambiguation for Ontology Learning Win, Khin Than University of Wollongong »» Model Development for Prediction of Diabetic Retinopathy Wind, Stefan Otto-von-Guericke-University Magdeburg, Magdeburg, Germany. »» Decision Model for Selecting a Cloud Provider: A Study of Service Model Decision Priorities Windsor, John University of North Texas »» Multidimensional Decision Model for Investment in Cloud Computing Winter, Robert University of St. Gallen »» Understanding Coordination Support of Enterprise Architecture Management – Empirical Analysis and Implications for Practice Wisniewski, Pamela The Pennsylvania State University »» Grand Challenges of Researching Adolescent Online Safety: A Family Systems Approach

Wolf, Petra TU München »» Using the Case Survey Method for Synthesizing Case Study Evidence in Information Systems Research Wolf, Madeleine University of Bamberg »» Challenges in Offshore Outsourcing Relationship Management – A Peruvian Perspective Wolf, James Illinois State University »» Online Discussions as a Tool to Engage Students in Authentic Scientific Argumentation Woretaw, Abiy Information Network Security Agency, Ethiopia »» Factors Hindering Full-Fledged Information Security in Banking Sector in Ethiopia: Emphasis on Information Security Culture Worthington, David Lancaster University »» Stakeholder saliency dynamics in strategic ICT projects Wu, Yi National University of Singapore »» An Empirical Study of Designing Simplicity for Mobile Application Interaction Wulf, Jochen Institute of Information Management, University of St.Gallen (HSG), Switzerland »» The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing Wunderlich, Philipp University of Mannheim »» Exploring Subscription Renewal Intention of Operational Cloud Enterprise Systems – A Stakeholder Perspective

39

Author Index X-Y-Z Xiao, Lu Worcester Polytechnic Institute »» Evaluating the Information Systems Women Network (ISWN) Mentoring Program Xiong, Jie University of Nebraska at Omaha »» Factors that Affect Information and Communication Technology Adoption by Small Businesses in China »» Crowdsourcing: A Snapshot of Published Research Xu, Hongjiang Butler University »» Factor Analysis of Critical Success Factors for Data Quality Xu, Heng The Pennsylvania State University »» Grand Challenges of Researching Adolescent Online Safety: A Family Systems Approach

Yeh, Chung-Hsing Monash University »» Strategic Framework for Achieving Readiness in Organizations to Implement an ERP System »» Dynamic Model to Assess Organisational Readiness during Information System Implementation »» Differences between FCM and Fuzzy ANP Techniques in the Process of Organizational Change Readiness Assessment Young, Brett Georgia State University »» Online Community Influence: A Study Using the Hirsch Metric and Social Network Analysis Yu, Jie University of Nottingham Ningbo »» Information Technology Intensity and the Industry Cost of Equity Capital

Xu, Chenyan School of Business, Richard Stockton College of New Jersey »» Information Sharing on Social Networking Websites: Antecedents and Consequences of Trust

Zafar, Humayun Kennesaw State University »» Addressing Emerging Information Security Personnel Needs. A Look at Competitions in Academia: Do Cyber Defense Competitions Work?

Yan, Aihua University of Missouri - St Louis »» Risk Management of Information Systems Development in Distributed Environment

Zarnekow, Ruediger Technical University Berlin »» Decision Model for Selecting a Cloud Provider: A Study of Service Model Decision Priorities »» Data Center Green Performance Measurement: State of the Art and Open Research Challenges »» Carbon Footprint of IT-Services – A comparative Study of energy consumption for Offline and Online Storage Usage »» Common Patterns of Cloud Business Models »» Cloud Computing in Healthcare – a Literature Review on Current State of Research »» An Exploratory Study on Cloud Strategies »» How Sustainable is COBIT 5? Insights from Theoretical Analysis and Empirical Survey Data »» IT Service Management within the IS Curriculum: Comparing Two German Experiences »» Security and Privacy System Requirements for Adopting Cloud Computing in Healthcare Data Sharing Scenarios

Yan, Gongjun University of Southern Indiana »» Examining the Use of Social Media in Customer Co-Creation: A Blog Mining Study Yang, Zhiguo Gatton College of Business & Economics, University of Kentucky »» Influence Structure and Inter-group Learning Yang, Ruijiao (Rachel) Hewlett-Packard Networking »» An Examination of Ads and Viewing Behavior: An Eye Tracking Study on Desktop and Mobile Devices Yang-Turner, Fan University of Leeds »» Profiling Exploratory Browsing Behaviour with a Semantic Data Browser Yaylacicegi, Ulku University of North Carolina - Wilmington »» Investigating Privacy and Security Challenges of mHealth Applications

Zelt, Saskia Institute of Information Management, University of St.Gallen (HSG), Switzerland »» The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing Zhang, Jerry University of Texas at San Antonio »» Online Astroturfing: A Theoretical Perspective »» Current State of the Digital Deception Studies in IS Zhang, Wei University of Massachusetts Boston »» The Business Value of CRM Technology: From the Perspective of Organizational Ambidexterity Zhang, Chi Southern Polytechnic State University »» A Provider’s Perspective on Electronic Health Record Systems Adoption in Small Practices Zhang, Yulei Northern Arizona University »» The Impact of Prior System Beliefs on User Perceptions towards a New System: A Study on E-Learning Systems Zhang, Chen Bryant University »» Roles of Fun and Flow in Social Media Usage— A Comparative Study of American and Chinese Students Zhao, Yu University of Wisconsin - Milwaukee »» An Investigation of the Effect of IT Occupational Subculture on the Relationship between Knowledge Sharing and IT Diffusion in Organizations Zhao, Liping University of Manchester »» A Systematic Classification and Analysis of NFRs Zhou, Duanning Eastern Washington University, USA »» An Event-driven Approach for Modeling R&D Project Selection Process

40

Author Index Z Zhou, Lina Department of Information Systems, College of Engineering and Information Technology, University of MarylandBaltimore County »» Patients’ Behavioral Intention toward Using Healthcare Robots »» Extracting Product Features from Online Consumer Reviews »» Word Sense Disambiguation for Ontology Learning »» Eye Gazing Behaviors in Online Deception Zhu, Dan Iowa State University »» Understanding Factors Influencing Users’ Retweeting Behavior---A Theoretical Perspective Ziaie, Pujan Technical University of Munich »» Hidden or Implicit Contextual Factors Influencing User Participation in Online Production Communities Zimmermann, Karsten University of Hamburg »» Towards a Concept for Integrating IT Innovation Management into Business IT Management Zöller, Sebastian Technische Universität Darmstadt »» Enabling Collaboration in Virtual Manufacturing Enterprises with Cloud Computing Zülch, Mirko University of Göttingen »» “Will They Merge?” – Financial EventRelated Information Processing in Social Media

41