AMAZON.DE GIFT-CERTIFICATES MILLIONS OF PRODUCTS MILLIONS OF WAYS TO REWARD AND MOTIVATE …ONE GIFT CERTIFICATE

www.amazon.de/gutscheine-grosskunden

AMAZON.DE CORPORATE GIFT-CERTIFICATES

WHY AMAZON.DE GIFT-CERTIFICATES? USE AMAZON.DE GIFT-CERTIFICATES TO MOTIVATE Amazon.de Gift-Certificates* are the ideal incentive for your employees, customers, business partners; survey respondents... anyone you want to motivate, reward, or show your appreciation to. Organizations use Amazon.de Gift-Certificates in many ways: • Customer acquisition, retention and loyalty programmes • Sales and employee incentives • Channel partner & dealer rewards • Client and employee gifts • Survey participate compensation

THE PREMIER INCENTIVE, THE IDEAL GIFT Brand Recognition: With millions of customers, Amazon is one of the world's leading online destinations and received the Online Star 2009 as the best shopping website. Also, Amazon.de belongs to the six companies achieving the highest ratings in customer satisfaction in Germany for at least eight years (Kundenmonitor Deutschland 2008) Selection: Gift-Certificates can be instantly redeemed on Amazon.de towards the purchase of millions of items, across over 20 product categories. See all categories at http://www.amazon.de/gp/site-directory/ref=topnav_sad Choice: Amazon.de Gift-Certificates allow recipients to choose their own reward. Customer Service: Amazon has a world renowned reputation for service, reliability and security Flexibility: Recipients never have to worry about using a Gift Certificate during “store hours” because Amazon.de is open 24 hours a day from any global location.

THE POWER OF THE AMAZON BRAND Strengthen your promotion with Amazon.de branding The Amazon brand is worldwide known and belongs also in Germany to the most known and popular brands (Best Brands 2008: Amazon.de is among the top ten brands in Germany regarding brand success and attractiveness.). The Amazon brand represents value, selection, service, reliability and security. We encourage you to use the Amazon.de name or logo in your promotional material, advertisements, survey invitations, etc. -- it'll help you get results. The Amazon brand is a valuable asset, so a signed agreement with Amazon EU Sarl and a quick review of your creative materials are required. You can submit your request prior to your Gift Certificate order at www.amazon.de/logo or via email to [email protected].

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AMAZON.DE CORPORATE GIFT-CERTIFICATES Our Corporate Gift Certificate programme allows companies to purchase large amounts of Amazon.de GiftCertificates for incentives, promotions or almost any other business need. Our clients can leverage the Amazon.de brand name or log in pre-approved marketing materials. As a Corporate Gift Certificate client, you will have access to a dedicated team of professionals, who will work with you to place your orders, approve your creative materials and ensure that we are meeting your needs to help grow your business.

Electronic Claim-Codes

Email Gift-Certificates

Plastic Gift-Cards

Physical Gift-Certificates

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We can supply Amazon.de Gift-Certificates to you in the following ways o Electronic Claim-Codes in a spreadsheet o Email Gift-Certificates o Plastic Gift Cards by post (5 EUR, 10 EUR, 15 EUR, 20 EUR, 25 EUR or 50 EUR denomination) o Physical Gift-Certificates by post

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No matter which way you choose, your recipients will be able to instantly redeem at Amazon.de and Amazon.at towards the purchase of millions of items, across over 20 product categories. Amazon.de Gift-Certificates are available in any denomination between 0,01 EUR und 1.000 EUR. rd Amazon.de Gift-Certificates are valid until the end of the 3 year after the purchase Each order must be for at least 5.000 EUR and volume discounts are available for larger businesses. Depending on the Gift-Certificate format you choose you can pay by invoice (pre-pay) or by credit card. We will gladly accept American Express, VISA and MasterCard. For all physical Gift-Certificates you can pay by invoice (pre-pay) only at present. All Gift-Certificates are generally dispatched within 2 working days following payment.

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Placing an Order If you are not familiar with the German language, you may send us an email to [email protected] with the details of your order. Otherwise, please always use our online order form and follow this process: 1. Click on “Gutschein-Großbestellung aufgeben” on our website www.amazon.de/gutscheine-grosskunden . 2. Fill out the order form completely and agree to our Terms and Conditions. Then click on “Bestellen“ to submit your order. 3. You will receive an invoice via mail within 1-2 business days. 4. As soon as your payment by wire transfer or credit card has been confirmed by our accounting department, we will send you the Gift-Certificates. Within Germany physical Gift-Certificates will be delivered within 3-5

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business days after we received your funds. Electronic codes and Email Gift-Certificates are usually delivered within 2 business days.

Contracts You may make a one-time bulk order (e.g. to give GCs to employees as gift for the holidays) using our online Order Form at any time. If you purchase Gift-Certificates to the value of 25.000 EUR per calendar year or more, we will ask you to sign a Purchase Agreement. Volume discounts are available for larger businesses and will be handled individually. Our EU corporate Purchase Agreement outlines the GC terms and conditions and grants you the license to use our name and marks in your pre-approved marketing materials. In addition - if you have signed a Purchase Agreement for Gift-Certificates with Amazon.de, Amazon.co.uk or Amazon.fr already and would like to order from our other EU websites as well, only a simple Terms Addendum will be necessary.

FREQUENTLY ASKED QUESTIONS Can Amazon.de distribute Gift-Certificates for me or automatically upload on my platform? Unfortunately—we’re not able to offer this service through the corporate programme at this time. We'll be happy to send you Gift Certificate claim codes, which you may distribute via E-mail or mail yourself if you like. What needs to be included when I distribute the electronic Gift-Certificates? You must include the claim code, amount, expiry date and a link to the current redemption terms and conditions. (www.amazon.de/einloesen) Can recipients in other countries use Amazon.de Gift-Certificates? Amazon.de Gift-Certificates are only redeemable on the Amazon.de and Amazon.at website, and cannot be used on Amazon.co.uk, Amazon.ca, Amazon.com, Amazon.fr, Amazon.co.jp, or Amazon.cn. Available product lines, shipping rates, and fees may vary depending on the delivery address of the recipients, but media items (books, music, movies, software and games) can usually be shipped to almost all destinations. If not all of your recipients qualify for an Amazon.de Gift-Certificate, you can always buy Gift-Certificates from all around the globe at any other Amazon website. Please note that we do not offer a centralized purchase of Gift-Certificates from all Amazon sites. You may need to split your purchase in case you want to purchase from more than one Amazon website. Please always keep in mind that all Amazon Gift-Certificates can only be redeemed at the issuing site. What are my payment options? We require payment in advance before processing your Gift Certificate order. The funds must have been received and confirmed by our accounting department. You can pay by wire transfer directly to our bank. For smaller orders of Electronic Claim-Codes or Email Gift-Certificates you can use a credit card when you preapprove the charge with your credit card company. Will VAT be included on the invoice? Our invoice does not include any VAT as for the purchase of Gift-Certificates VAT is not applicable. In case we would need to charge any handling fees, VAT will only be stated at the invoice for these fees whenever appropriate. What denominations can I order? Amazon.de Gift-Certificates can be ordered from any amount between 0,01 EUR and 1.000 EUR.

Is there a minimum order size?

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Yes, Corporate Gift Certificate orders must have a total value of at least 5.000 EUR. This is required for *each* order. Smaller orders are accepted only, if you have signed a Purchase Agreement with us. Can I use the Amazon.de logo or brand? The usage of the Amazon.de logo or brand is allowed only together with a purchase of gift certificates of a total value of at least 5.000 EUR. If the intended purchase value is lower, please advertise the gift certificates in written form only.

CONTACT Please send us an email at: Email: [email protected] Website: www.amazon.de/gutscheine-grosskunden

* Amazon, Amazon.de, the Amazon.de logo are registered trademarks of Amazon EU S.à.r.l. or its affiliates. Amazon.de GiftCertificates may be used only to purchase eligible products on Amazon.de and Amazon.at. Gift-Certificates cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any account. For complete terms and conditions, see www.amazon.de/einloesen.

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