Hello… Congratulations on your wise decision to download and create this important Success Manual either for yourself or more importantly to supply to new IBO’s at time of Launch. A few important points: 1. When printing we highly recommend that you print on specially coated paper suitable for Laser Printers, approx. 100 GSM. You may choose to print single sided or double sided. 2. We have intentionally not included all the documents that need to be included:a) Current ACN Compensation Plan – to be inserted as the last pages of this Manual b) 1-10 Overview c) Current Fast Start Bonus d) Copy of any upcoming Local, Regional, National and International Training Events. Check Page 2 of this Manual for links on where to obtain these documents. 3. You will notice that all the actual ‘Success Manual’ documentation comes to 40 pages. This is intentional to fit the most common 20 Page Presentation Folders. 4. You are free to use any folder you wish; however we urge to you to consider that you are presenting a multi-million dollar International opportunity. It is important the print quality and your folder reflect this. 5. One folder that meets the criteria very well is the ‘Marbig Professional Series Refillable Display Book With Wallet & Insert Cover”. Available from some stationary stores for approx $5. Also available online for approx $4 online including postage. www.bulkofficesuppliesonline.com.au or www.smartsupplies.com.au

Yours to ongoing success The WinnersWorld Team

Success Manual Contents

Extra Materials to include. - ACN Opportunity DVD - ACN Overview - Current Fast Start Bonus Promotion - Home/Business Services Survey - Memory Jogger & Names List Sheet - Upcoming Local Regional Training (if applicable)

Envelope 2 Document 3 – Are You Ready Document 4 – Customer Acquisition P1 Envelope 3 Document 5 – Customer Acquisition P2 Document 6 – Customer Acquisition P3 Envelope 4 Document 7 – New Customer Letter Document 8 – PBR Process Envelope 5 Document 9 – PBR Scripts Document 10 – PBR Success

BUILDING MY TEAM

Envelope 6 Document 11 – Quick 1-10 Presentation Document 12 – Launch Preparation Envelope 7 Document 13 – Launch P1 Document 14 – Launch P2 Envelope 8 Document 15 – Launch P3 Document 16 – Business Pique P1 Envelope 9 Document 17 – Business Pique P2 Document 18 – Business Pique P3 Envelope 10 Document 19 – Business Pique P4 Document 20 – Business Pique P5

GROWING MY BUSININESS FOR LONG TERM SUCCESS

SETTING UP MY BUSINESS

Envelope 1 Document 1 – Steps-2-Success Document 2 – Success Manual Contents

CUSTOMER ACQUISITION

Folder Contents Envelope 11 Document 21 – Successful Prospecting Document 22 – 10 Worst Things P1 Envelope 12 Document 23 – 10 Worst Things P2 Document 24 – Call Reluctance Envelope 13 Document 25 – Prospect Pool Document 26 – 3-Way Calling Envelope 14 Document 27 – Turbo Charge Document 28 – Commandments for Success Envelope 15 Document 29 – It’s an Asset Not a Job P1 Document 30 – It’s an Asset Not a Job P2 Envelope 16 Document 31 – SVP Mindset P1 Document 32 – SVP Mindset P2 Envelope 17 Document 33 – Time Management Document 34 – Weekly Planner Envelope 18 Document 35 – Monthly Planner Document 36 – Compensation Plan P1 Envelope 19 Compensation Plan P2 Compensation Plan P3 Envelope 20 Compensation Plan P4 Compensation Plan P5

For additional copies of this folder please go to winnersworld.com > training > documents. For any additional iformation please contact us at: www.winnersworld.com > contact us.

IBO

successmanual

creed We do not choose to be common men. It is our right to be uncommon – if we can. We seek opportunity – not security. We do not wish to be kept citizens, humbled and dulled by having the State look after us. We want to take the calculated risk; to dream and to build, to fail and to succeed. We refuse to barter incentive for a dole. We prefer the challenges of life to the guaranteed existence; the thrill of fulfilment to the stale calm of Utopia. We will not trade freedom for beneficence, not our dignity for a handout. It is our heritage to stand erect, proud and unafraid; to think and act for ourselves; enjoy the benefit of our creations, to face the world boldly and say – “This we have done”.

Steps-2-Success

Record Your Progress to SVP

‘C h a n g e Y o u r L i f e’

Teams

Group Points

Personal Points

Make a Decision & Launch Your Business

Events Are Key! © WinnersWorld 2016

WELCOME

You have just bought a business that has the potential of generating a typical yearly income in monthly. To purchase a traditional business with that kind of potential you could expect to outlay hundreds of thousands or even millions of dollars. Do not minimise ACN’s value because of your low entry price. We can help each other make this a reality by following the system which has been proven to bring you the answer to YOUR WHY. You will bring enormous financial success. Thousands have gone before you cheering you on saying... “Just don’t give up, follow the system!” We must also teach and model this so that our new IBO’s will do exactly the same. Sorry, there are no short cuts. Your first 90 days are crucial, and can determine your level of financial success. These 3 months build momentum, likened to a rigorous BOOT CAMP. BOOT CAMP: Tough, hard, disappointments, learning, emerging stronger and tougher. Mentally we must detach ourselves from the negative influences of other people. The most difficult area for you to conquer is your mind. Many who enter the army want to quit when it gets hard, but once through those first few months, they realise how much stronger and smarter they are. Refuse to allow another’s opinion to sway your decision. Each person is free to decide (even though you want to shout at them and say… can’t you see this!)

Remember: some will, some won’t, so what, NEXT!

• Open your ACN Store Front, browse through the products pages and become familiar with your products & services. • Immediately transfer as many of your services as possible to ACN. Become familiar with the points structure of each product/service. GOAL over the next 30-60 days... 30+ services (60+ points).

• Are you committed to Success? YBA... Your Business Assistant is a must. It is a very small investment per month for ongoing support and education. It also allows you to monitor your team’s growth.

• Write a list of 100+ names! Seriously!! Any one and every one you know. DO NOT PRE- JUDGE. They all have a story and this may well be what they are looking for. If they don’t see it, always learn to ask – that’s OK but who do you know…? Goal – get through the 100 names as quickly as possible (first month is ideal) so you can cross those who are not interested off your list.

• Invite a minimum of 10 - 20 confirmed Guests to your first PBR. Use the Scripts and proven methods in this manual. Important to do this.

• Show at least 10 people in your 1st week – group meeting at home, You go to their home, café, work, during lunch time. It is not advisable to present the 1–10 overview at this very early stage! You are not seen as the expert yet. Presentations will be done for you – in person or over the phone via 3-way calls. This is very important!

• Follow up guests within 24 hrs. DO NOT DEVIATE FROM THIS. The presenter will call and follow through if you give them their phone numbers. After 24 hours, the negative influences of other people drag them down.

• Always use the words – what did you like the most/best – saving money or making money? NEVER SAY ‘What did you think?’ They will always answer in the negative… it’s just the human way of saying ‘I don’t understand enough yet, so in order to keep my dignity and not sound stupid, I’ll say no.’

• When inviting use the proven scripts.

Always start with the question what are you doing on……… night, and then use your short invitation. Resist giving too much information. The invitation is not the Presentation. They will make an uninformed decision with the little you may have told them and say no, whereas if they see the full presentation they may be less sceptical and see the simplicity and the potential.

• Use thenewwealthy.com as a possible opening. Carry it on your phone and get people to watch it while you are with them if that’s easier.

• Familiarise yourself with your acnibo.com Your Global business website. • Open up your back office – lots of details and training tools etc. Click the ‘START HERE’ tab for new IBO’s. • Register with winnersworld.com for even more support. As you can see, achieving your why, means over the next 3 months you will need to be very focused. No time for TV, movies, sleeping in… plenty of time for that later. Boot Camp will pay off... we promise! Use this sheet and the entire WinnersWorld IBO Success manual as a checklist, a resource centre, and MOST IMPORTANTLY as a source of personal accountability. Are you serious? or are you just trying and see how things go? Please, don’t waste your money. You are in it for the long haul or not at all. Your financial future is at stake here. To Your Success The WinnersWorld Team!

2

Are you ready to show the ACN opportunity at a moment’s notice? Are you ready to sign up a Customer on the spot? Are you ready to launch a new Business Owner anywhere, anytime? Here’s a list of documents and websites to carry with you at all times.

INFORMATION

WHERE TO FIND IT

• Team Resources

www.winnersworld.com > Click on Register for important coaching, updates, team calls and sms reminders www.rws1.com.au... Comprehensive resource when introdiocung the ACN Opportuntiy to a Prospect www.thenewwealthy.com... Perfect site to use whn Piquing a Prospects interest

• Independent Business Owners: (back office)

www.acnpacific.com.au > MyACN > Country > enter Business ID and Password > Welcome to your Back Office! Manage your Preferences, check your Personal Customer List, access Business Documents. Click on “New Team Trainer?” > commit to learning the System!

• Your Business Assistant “YBA”

IBO Back Office > Tools > Your Business Assistant > sign up now and access special tools, website, reports, alerts, trainings etc

• Customer Survey: Home & Business

IBO Back Office > My Business > Marketing Support We recommend printing these in colour.

• Product Offerings

Go to your personal online store .acndirect.com

• Product Information & Documentation

Go to: www.acnpacific.com/ibo/

• Manage your own ACN Services

www.myaccount.acnpacific.com.au >enter Customer ID and password

• ACN Overview (printed copy)

RWS1.com.au or IBO Back Office > Training > Support Materials . Print out a high quality copy and laminate for repeated presentations.

• IBO Online Signup

IBO Back Office > ‘Start Your Business Now’

• IBO Paper Signup

IBO Back Office > My Business > Business Documents >IBO Agreement

• Quick Start Bonus

IBO Back Office > My Business > Business Documents >Promotional Bonuses’

• Bonuses & Compensation Plan

IBO Back Office > Compensation Plan > Bonuses & Compensation Plan.

• Events

Go to: www.acnpacific.com/ibo/

• Tools

IBO Back Office > Tools > Success Store

• Pique Site

www.thenewwealthy.com

• ACN Overview

ACN Overview: www.rws1.com.au: Has Webinar, Videos & 1 – 10 Overview Package all in the one place to email link to Prospects.

• Other Helpful Sites

Additional documents and trainings: * YouTube ACN – acnofficial – acn university (watch classes in order) * Great tips and training - http://globalwealthinstitute.net * Great training, documents & links - http://www.thesvpfamily.com * International ACN site for all services - http://acninc.com

"What I do best is share my enthusiasm." - Bill Gates

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CUSTOMER ACQUISITION PROCESS Personal Customers This is the core of your ACN Business! No Bonuses (Customer Acquisition Bonuses CAB's) or Residuals are paid unless you have a minimum number of Personal Customers. Why settle for less than 10% residual income on your Personal Customers? To acquire 60+ Points (on average just 30 Services) is simply a decision with some follow through and personal commitment. 60+ Personal Points is critical as it sets the right example for your Team and you only need to reach this goal once and maintain it for your entire ACN career.

URGENCY

+

EXCITEMENT

=

OUTSTANDING RESULTS

Psychology If you approach your friends, family and associates like a salesperson, they will treat you like one. If you approach them like a friend asking for a favour and to help you out, they will more readily participate in a simple Customer Survey. To be successful you need to understand and apply what works the majority of the time... for the majority of the people! If you try to win only on rates, you are likely to lose on rates. If you ‘lean’ on the relationship, you win on relationship and are more likely to maintain a long-term Customer. Don’t under estimate the added ‘emotional’ value of Foodbank and Dreamlab. The average Customer is not technical. So keep it simple. If you confuse your potential Customers, they will do nothing. If you stick to the script and rely on relationships, you can expect a large percentage of the people you know will agree to try your service. The emotional ‘hook’ of Foodbank, Dreamlab, plus the other charitable organisations ACN supports is a powerful complement when acquiring Customers.

Asking for Referrals This is key to huge success with obtaining and retaining Personal Customers. As soon as you complete the Customer online process with your new Customer - it's time to ask for referrals. If you don't ask, it's a definite no! Add in how they can help so many others by using details from the Foodbank fact sheet when asking for referrals.

Creating Customer Loyalty helps protect against the “win-back”. 1. Let them know how their support really means a lot to you and your Foodbank/Dreamlab Mission. 2. Send every new Customer a handwritten thankyou card immediately they become your Customer. Also if applicable, send a thankyou note to the Referee if your new Customer is a referral. You may also consider enclosing a quality print of the FoodBank/Dreamlab fact sheet. Always include the attached “Information For New Valued Customer”. 3. Immediately do a Customer Birthday Card and put in envelope. Mark their birthdate on the envelope where the stamp goes, this makes it simple to be organised and send out cards in good time. 4. Vital to closely monitor your PCL (Personal Customer List) in your Back Office. If your Customer does not connect for any reason it will be purged from ACN’s system and you will not get paid! Check daily until your new Customer is connected. If they do not show ‘active’ within 2 – 3 (business days) call IBO Support to investigate. Do not hesitate to enlist the additional help of your immediate Team Leader or your RVP who has access to the special RVP hotline.

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Compliance February 2016. Independent IBO: 7200016650

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CUSTOMER ACQUISITION PROCESS 5. Enter the date in your diary for a courtesy Customer follow-up call in approximately 10 - 15 days. You can also follow up this call with a further ‘Customer Appreciation’ letter and Referral Sheet. It is important to call your Customer about the time their first bill is due to see that they are happy and understand it completely. 6.`Enter your new Customer into your file system. Call monthly for first 3 months, then approx every 3 – 4 months. 7. Assure them that if they have any questions to immediately call you, as you are happy to serve them as their ‘personal account manager,’ and as such their first point of contact for all their essential services. 8. For ultimate Customer Service become authorised/nominated person on your Customers accounts. With Vodafone you will need their 4 digit PIN.

Most important to let your Customers know…

• Their first bill is not an accurate guide, as it will generally contain pro-rata charges in advance, not applicable to Vodafone.

• To expect a Win-Back call from their previous provider (especially aggressive with Energy) offering all sorts of interesting deals to get them back. Question why they waited until you left and didn’t give you the best deal while they had you? Tell them to simply say... “You are helping a friend and are very happy, thanks”... and HANG UP! • Type in YOUR details, hand-sign and then include the attached ‘New Customer Document’ when you send out your personalised handwritten Thankyou Card to your new Customer.

IMPORTANT …YOU are ACN!

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It is in YOUR control to be the difference between average and great service. If you follow through with each step of the above process and ensure your Customers are efficiently connected and informed, you will have long-term happy Customers.

To provide ‘platinum standard’ Customer service, do become authorised on your Customer’s accounts as soon as possible. A secondary contact can attend to most aspects of your Customer’s account.

Always follow through with any commitments you have made to your Customer, tell the truth and make your Customers feel important.

Compliance February 2016. Independent IBO: 7200016650

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CUSTOMER ACQUISITION SCRIPT Key Ingredients You need to know how to clearly state your REASON WHY from the heart. Also basic Foodbank facts, and other charities.

Language Usual Greeting then... “Can You Do Me a Huge Personal Favour? “I’ve started a business along side (insert what you currently do) helping people shrink their everyday bills. “I’m doing this because … (share your WHY, from your heart) “What is so special to me, is every time we pay one of our bills, it’s feeding children and helping families right here in Australia that are doing it tough. Did you know…(share charity stats)? “I’m working on a promotion today. I’m almost there, I just need is to get a few more customers by tonight!” “So what I wanted to ask is, can you do me a HUGE personal favour and help me out by doing a 2-minute survey? It would mean the world to me!”

Execution IBO asks the questions and fills out the survey, either in person or over the phone! “Well, It looks like we could definitely help you. I’ll look it over with my mentor/team leader and give you a call back on... (book a time) within 24-48 hours” IMPORTANT: Even if you can see that you can immediately put them in a better position with their bills resist the urge to ‘jump right in’. Don’t ‘sell’ act like a professional and get back as promised.

Follow Up “Well, I can certainly show you how to shrink your bills. However, I could also show you how to turn those bills into income. Which would help you more right now?... Both?”... Opens the door for a 1–10

Remember 1. 2. 3. 4.

Favour Strong Honest Why Urgency / Deadline EnthusIASM*

I Am Sold Myself

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Compliance February 2016. Independent IBO: 7200016650

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INFORMATION FOR NEW VALUED CUSTOMER Win Back Call Your previous provider is certain to call you in the next few days. They may even attempt to lure you back by offering some ‘special’ deal and have you commit to a fixed time period contract of some sort. We recommend you simply let them know “you are helping a friend and are happy thankyou”… and hang up the phone. Question... Why do they wait until you have left to offer you their best deal? ACN gives you our best offer right away.

1st

Your first account Your first account may appear larger than expected. This is because your first account with most providers will bill you for the period of time in the current billing cycle PLUS the up front charge for the next full month. Future bills will more accurately reflect your monthly spend, as there will be no added pro-rata charges. Your previous provider will owe you a credit for the pro-rata amount they have charged you in advance. The best way to handle this is to not pay their next account. Wait until you have received their final account… this account will credit what they have charged you in advance..

Unwanted Telemarketers You can eliminate many of these nuisance telemarketing calls that always seem to come at most inappropriate times. There is an organization called ADMA who can help you in this area. Simply call them on 1300 792 958. They will advise you of the simple procedure to action your request. You can also do this online by going to: www.donotcall.gov.au

Keeping Track Of Your Accounts ACN and associated providers have made it very convenient to pay your accounts by Direct Debit. You can also monitor your Account online and check on past invoices, plus make certain changes to your service. For your ACN account simply go to: https://myaccount.acnpacific.com.au

Online Storefront 24/7 Service Visit my Personal Online storefront where you can view and/or order products and services that ACN offers. Do feel free to on-forward this link to any Global contacts you may also have as they can view the services applicable to their country. Please check it out at:

At Your Service Please do not hesitate to call me at anytime, as I am prepared to become your ‘Personal Account Manager’ and can even deal with 3rd party providers on your behalf.

My best contact details are:Phone:

Email:

Website:

Once again, thanks for your loyalty, we truly do appreciate your support. Best Regards

7

PBR... Process of Becoming Rich! Why PBR?

This is a MOST effective way to rapidly build your business. A Leader will come and explain the business to your guests in a non-threatening environment. If your Leader is distant this same process can be achieved via speaker phone.

Which is better?

Expose 10+ people to the business at the one time, or 1 person a week for 10 weeks? Imagine if you had 10+ guests at your home, and 1-2 join you as IBO’s and 3-5 became Customers. Then next week, they each had 10+ new guests at their homes for PBR’s. What if that continued, and we taught all those people how to do the same. You can see how this will quickly build your long-term residual income, as well as provide significant up-front bonuses! This momentum can forever shape your business.

Manage your expectations

Big results require big action! Big events create big momentum. Determine what your purpose is. Without it you won’t drive the distances, or do what’s needed to sometimes get uncomfortable! Be a figure of authority... Be sharp as a tack... Be super enthusiastic!

Preparation for Your Presentation…

• Create VALUE!!! People will decide to attend based on how important you make your invitation sound. You must convey excitement and urgency. • Invite people to speak with your Presenter. Edify. They will come to meet a person, more than to view a business. You have to be new... Do not answer questions... Give them the trailer not the movie. Make it about the expert... The less you say, the greater the potential results. Use the attached Invite Script. • Invite as many successful, excited, and interested people as possible. Be prepared – a percentage of ALL confirmed guests may not show up. Plan for it… don’t be disappointed. Over invite!! • Invite no earlier than 72 hours before. • Before the event, be sure to get a list of all the names and numbers of those attending to the presenter so he/she can make the confirmation/hello. Use the attached Invite Script.

The Presentation…

• Have a Guest Register & pen for your Guests to sign as they arrive. • Offer guests light refreshments as they arrive, juice or water, NO alcohol. • DO NOT explain the business to your guests before the PBR. That’s the Presenters role! • Have upbeat music playing before and after the presentation. Do not have the television on. • Turn off phones. Have children and pets out of the room. • Have the room temperature cool.

During the Presentation...

• Start the presentation on time. Reward those who come early, not those who arrive late. • The host introduces (edify) the speaker. Use the attached Edification Script. • NEVER interrupt (or contradict) the speaker during the presentation, No Matter What! • The PBR is NOT the place for IBO’s to ask questions or to air their knowledge unless specifically addressed by the Speaker. • Participate with the speaker. Be genuinely enthusiastic about the ACN opportunity. • Dress code should be smart casual – no ties or suits.

URGENCY + EXCITEMENT = RESULTS Page 1 of 3

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Important Scripts The PBR Invite...

“Hey (Prospect Name) it’s (Your Name), how are you? I’m just rushing out but had to give you a call! Do you look at other ways of making money in addition to what you’re already doing right now?” Pause…Yes… “The reason I’m asking is… (Insert your why) You know, to achieve this. I started looking for smarter ways of making money & I found a company that specialises in new technology. I met a Gentlemen/Lady called ______ who is having MASSIVE success and they are launching into this marketplace. I would love for you to come over and spend 30 minutes at my place to hear his/her plans for expanding here in this market and how we can capitalize on it. I was thinking of key people and I thought of you!! Can I put you down for coming?” Yes... “Great! It will be at (address) at (date and time). I will text you the details so you have them on hand. I know he/she is looking forward to meeting you so you can expect a call from his/her office in the next day or so.” Q) What is he/she going to be talking about? A) He/she will talk about his/her expansion plans for this market. I have always respected you in business and your professional opinion… Can I put you down for coming? Yes... Great! It will be at (address) at (date and time). I will text you the details so you have them on hand. I know he/she is looking forward to meeting you so you can expect a call from his/her office in the next day or so.

Confirmation/Hello Call...

“Hi it’s _____ speaking, I am looking forward to meeting you at _____ house. I’m really looking forward to sharing with you!” Pause… If yes, close the call. Should a guest attempt to decline attending, use the following... “… I don’t know what to say to (New IBO Name)… you will break his/her heart! You are listed as a very special person to them. In fact there is an asterisk next to your name and you are the top of the list”… (Pause and wait for response)

Edification of the Presenter

Edification is designed to build up the credibility of the presenter. By edifying the presenter, you are helping to build respect for the presenter and the opportunity. The better you edify your presenter, the better your results will be. During the edification process, you want to relay 3 things about the presenter: 1. The presenter knows what they are talking about 2. The presenter knows how to make money in this business 3. The presenter is a good person and helps a lot of people succeed

Edification Script

“The individual I am working with is actually one of the people heading up the expansion in this area. I have such great respect for this person, because not only is he/she having tremendous success, but everyone that works with him/her and follows what he/she has taught them is also having tremendous success.” “He/she has all the information necessary and I couldn’t think of someone better to explain the opportunity to you. His/her goal is to help as many people succeed as possible. Please help me welcome to the front of the room, Mr/Mrs (First and last name)” Presenter cross edifies the host. “Thank you very much. It’s such a great pleasure working with ………….. who is very excited about building the ACN opportunity and creating a huge business.”

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Keys to PBR Success "IBO’s who do the most PBR's make the most money!" Keep inviting until it happens. When you book a PBR, make it happen. Never cancel. Your presenters' time must be respected. Invite your guests for 10 minutes prior to the real start time! Emphasize to your guests the importance of starting on time! Dress code: You should invite and tell our guests that it is a private informal business briefing and they (your guest) should dress business/casual... reason being, sometimes guests arrive in their grubbies and they feel awkward and out of place because no one prepared them.... so prepare everyone for middle of the road business casual and then no one feels uncomfortable. Room Setup. Keep cool otherwise your guests will go to sleep! Do not set up especially, leave room set as normal and add chairs only when needed. Creates a better atmosphere. Have upbeat music playing before guests arrive. Have the right documentation. 1. Sign in sheet for all guests for their name, phone number. 2. Promotional Materials (have your label on them) 3. ACN Overview Sheet in colour on quality paper 4. Fast Start Bonus, IBO Agreement, Customer Survey, next Training Event flyer 5. Clipboard/folders for documents and pens for each guest Never talk about no shows – Focus on who did show‐up for the meeting. This makes the guests there feel special. Have your DVD/Video cued & ready to roll! Eliminate distractions... children, pets, turn off your phones etc. Offer your guests a beverage on arrival - water/juice. No alcohol. IBO's: Please stay put in your chair for the whole presentation. Do not leave the room or interrupt the presentation with comments - unless it's to nudge your prospect and say "Isn't that amazing?" Introduce your Presenter by edifying her/his position. Write this down and practice before the guests arrive. Request that guests turn off phones and hold their questions till the end of the presentation. Their questions will be answered as we go, and any remaining ones will be answered at the end. Set the tone for your guests - you need to be attentive throughout the entire presentation. Only leave the room when the presenter cues you that it is time for refreshments. Snacks to be served only after the presentation has ended. Keep food/beverages simple...you want to be easily duplicated! Know which ‘next’ event you will invite your guests to attend next.

Desired Outcomes of a PBR?

• Go through the people at this PBR to get to the people that these people know. Your aim is to expose the business to as many people as possible, as quickly as possible. • Ask for Referrals from everyone, even those who say NO to the opportunity or the product – a ‘dud’ can lead you to a ‘stud’.

Things to say to guests after the Presentation

of e Skill “What did you like best about what you just saw?” ster th Nation a M y ll “Can you see yourself doing this?” dy PBR Nation cessfu To Suc e PBR’s – stu >video>PBR g “You don’t want to be left out of this!” inin ctiv Produ rld.com>tra wo “Someone’s going to make a lot of money doing this; Why not us?” rs e n w.win “I’m in with or without you. I’d just rather do it with you. Are you in?” ww

Next Day Presenter will follow up all undecided guests to ask where at and guide them towards next step, IBO, Customer and/or next Event.

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1-10

QUICK PRESENTATION In box 1 you’ll see the credibility of ACN. We’ve been around since 1993 and already operate in 25 countries – use your tablet & personal storefront (your ACN ‘Hero’) to illustrate the countries and services. Last year we did over AU$1 billion in revenue, and have offices all around the globe. We’ve been featured in many top business journals and magazines, documenting our credibility.

1

We market the services and products that every individual and business has, wants and needs. Use Customer Survey to illustrate. We have partnered with the largest and best known brands and provide better value than going direct. We can provide better value because of box 3...

2

The way we acquire Customers is very simple. We don’t pay for unnecessary advertising. We use relationship marketing and eCommerce, so our Customers shop 24/7 directly from your personalised online store. The result is better service & better value, plus we provide meals via Foodbank. Also, ACN offers to share the profit with you if you participate in box 4...

3

To set up Your Global Online Store is just $495. This includes an online office with training and support to run your business. There is an annual renewal fee of just $164. Confirm they agree that online is the way of the future and they can see the value of being part of the future.

4 5

When Customers pay their bills, you earn an ongoing Residual Income of up to 10%. This is a regular, reliable monthly income – do the work once and get paid for a lifetime, just like a rock-star or author earns a royalty income!

6

Overriding Residual Income. This is the best way to get paid based on leverage. As you build your team of Independent Business Owners (IBO’s) you get paid up to 8% ongoing commission when Customers shop at your network of Online Stores. You get paid like a CEO or franchise owner.

7

The average home has 5–10 services. You can see how this can quickly reach hundreds & even thousands of online stores all in your network. Just imagine what your possible income could be 5,000 plus Customers. Take your personal Customer Survey as an example.

8

ACN also has a weekly cashflow income stream via a Bonus structure. Money can be earned quickly while your Residual Income is growing, this is your now money. You can rapidly expand this bonus income with the higher leadership positions.

9

ACN has a brilliant compensation plan. # 1, you earn bonus money weekly as we help new business partners acquire their Customers. # 2, you get paid monthly as bills are paid, and that’s your Residual Income.

10

As an IBO, you’re in business for yourself, but not by yourself. Every step of the way you have a support structure, via personal mentoring, online training, and local training events.

In Summary, we do two things in ACN 1. We own and promote our Online Storefront and earn up to 10% monthly commission when our Customers use essential services ongoing. 2. We help others open their Online Storefront and earn up to 8% monthly commission when their Customers use essential services ongoing.

People usually do 1 or two things when they see this information. #1, they see it, like it and want to get their Online Store set up. Great! I’ll spend a couple of hours to ensure you get started correctly and set you up for a long term successful business. #2, people aren’t sure and may have questions. My advice is to go ahead anyway, and introduce this to someone who gets very excited and then you’ll benefit from that day forward. Join me at an upcoming local event to see other locals having real success.

Do you see an opportunity for yourself? 11

Launch Preparation (For the Prospective IBO)

Name:____________________________

Launch Date:_________________ Time:____________

What to bring to your ACN Launch… 1. 2. 3. 4. 5. 6. 7. 8. 9.

Names list with a minimum of 30 contacts (100+ Recommended) Mobile phone fully charged Completed Home/Business Customer Survey Copy of current, Phone, Internet, Electricity/Gas accounts Identification; Driver’s License, Medicare Card, or Passport Visa or MasterCard with $495 available Cash for Your Success Manual & any applicable ACN tools Notebook Give thought to Goals you would like you achieve.

IMPORTANT: What to do between now and then… Resist the urge to start test marketing or talking to your contacts. It’s easy in our excitement to burn our closest friends by ‘fire hosing’ them with information. There is no profession in existence where you can just go to the university ‘open day’ and then immediately expect to start earning money in that profession – there is training required. The same goes for this profession of Network Marketing.

Focus all your excitement on writing your list in the lead-up to your Launch. Once you’ve started your training from your launch meeting, you’ll have plenty of time to contact people, but then you will be prepared and will avoid the rejection and discouragement that can come to those that go out ill-prepared and untrained. Let us help you succeed.

How long will it take? Allow at least 2-3 hours to complete all the important tasks in the launch. You can help keep it on time by being fully prepared with all the above, and keeping on task during the appointment.

We look forward to working with you to achieve your goals! Home

Service s Survey

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Page 1

Compliance Approved Sept 2014

of 2

My Login

Launching Your Business The most important things you can bring to your ACN Business are: Work ethic, desire, commitment, and the ability to be coachable!

YOUR TEAM

YOUR WHY

Remember, you’re in business for yourself, but never by yourself.

Business ID #: http://

.acndirect.com

My Start Date: My 30th Day: Log into your backoffice by going to: http://myacn.acninc.com

When you have a strong enough reason why you’re doing what you’re doing, nothing is impossible!

Your Team Coordinator Name: Phone:

Your Executive Team Leader Name: Phone:

Remember your why when times get tough. If your why doesn’t make you cry when you think about it, it’s not strong enough.

QTT

ETT

ETL

Qualified Team Trainer

Executive Team Trainer

You

Executive Team Leader

You

You

10+ Customer Points

* 25 Total $30 Customer Points Customer in Your Team Acquisition (Personal and Bonuses Downline)

QTT 7+ Points 4+ Services

15+ Customer Points

75 Total Customer Points in Your Team (Personal and Downline)

Up to

$100

*

Customer Acquisition Bonuses

ETT WITHIN 30 DAYS

EARN $ You must have

Personal Qualifying Customer Points.

ETL WITHIN 30 DAYS

EARN $ (Includes ETT Bonus)

RECOMMENDED SERVICES YBA (2pts) Energy (1-2pts) Mobile (1-4pts) Bundle (4pts)

=

My Goal Date

My Goal Date

*See ACN Compensation Plan Page 2 for allocation of all Points per Product.

*See ACN Compensation Plan for full details and Terms and Conditions

VIP 15...

Who are the most successful people you know?

ATTEND THE EVENTS ndar

Use the ‘Memory Jogger’ from www.winnersworld.com to expand your list to several hundred!

Visit: pacificvp.com.au for full cale

Your First Saturday Training

Team Conference Call

MANDATORY. Bring a journal/notepad.

Ph: 03 8672 0100 Code: 764144# Mondays: __________ pm

www.winnersworld.com Launching Your Business P1 of 3 Compliance Approved 2015

International Training Register today!

INVITE SCRIPT

Don’t Use the Words:

Opportunity

Join

$495 Meeting/Presentation I’ll meet you there

Don’t be Lazy... be Personal: SMS blasts and Facebook messages don’t work!

1. Do you have a minute? (be in a hurry) 2. What are you doing date/time? (If busy: “Can you cancel?”)

Business Contacts

Friends and Family 3. I would like you to evaluate something... It’s business related. 3. I saw something & I thought of you... Are you interested in making extra money? 4. We have to get together for 25-30 minutes 4. We have to get together for 25-30 minutes Questions and Objections:

5. It deals with telecom, energy, banking, foodbank and making money. That’s why we need to get together so you can see for yourself. TRUST ME, JUST BE THERE!

6. Reconfirm: Don’t be late!

See the WinnersWorld Success Manual for more detailed. inviting scripts. Inviting, Presenting & Launching are vital to creating Leverage and to rapidly expand your Business!

Successful Inviting = EXCITEMENT + URGENCY + CONVICTION... It’s not what you say, it’s HOW you say it!

PBR ESSENTIALS PBR CHECKLIST

PBR #1 DATE: __________________ PBR #2 _________________

Role of the HOST

Opportunity DVD Overviews in colour on quality paper Customer home survey forms & Pens Success Magazines & DVDs Upbeat background music playing Light refreshments No distractions- children in their room or with a babysitter & pets put away! IMPORTANT: be sure to watch PBR Nation by SVP Spencer Hunn

x x x x x x x x

Positive Attitude & HAVE FUN!

NEVER CANCEL A PBR Introduce & EDIFY the speaker Opportunity DVD qued and ready to play Never interrupt the speaker High music energy before & after PBR Talk to your guests with confidence & excitement! Collect completed Survey Forms & give Pre-Launch Documents Follow-up with guests the next day as a customer or get them to the next event

CUSTOMER ACQUISITION SCRIPT Script: Do you have a minute? Can you do me a HUGE Personal Favour? (Wait...) I am about to qualify for a promotion with the company I represent that offers home and business services like electricity, natural gas, phone and internet services, and all I need is to get a few more customers by midnight tonight.

60

+ Make this your

POINTS

goal to earn all possible income!

If I can offer you a service: • that you are already using • with the same or better value h ld • support my mission to feed hungry children

Would you do me a huge personal favor, help me out and give the services a try? It would really mean a lot to me!

Lead with energy if you are in an energy market! www.winnersworld.com Launching Your Business P2 of 3 Compliance Approved 2015

Essential Steps in Launching Your Business HOMEWORK



IBO Back Office Log in and go to > New Team Trainer START HERE > New IBO > 10 Steps to Success… complete each step! Complete your accreditation for acquiring both Telecom and Energy Customers.



Written List Using the Memory Jogger from winnersworld.com to increase your list as soon as possible to 100+ names and numbers. Increase your list daily by recording all the people you speak to. Contact them within the next 24 hours.



Home Meeting (PBR) Watch ‘Spencer Hunn PBR Nation’ video multiple times – take notes to ensure success at your PBRs. Register for a “Success Store” account in your Back Office and purchase an initial order of DVDs and Magazines for your prospective IBOs. Consider the value of receiving a regular monthly Autoship order so you never run out of these most important tools. Tools are essential to building a professional business.



Customers Regularly check your Personal Customer List (PCL) in your Back Office as you build to your 60+ Customer Point Target. Track new customers through to completion. Seek immediate upline help for any issues that may arise. Call customer service and activate your mobile for 3-way calling. As you acquire new customers, 3-way them into customer service and provide details to become authorised as a secondary contact on their account.



T.E.A.M. and the ACN Success System – In Business for Yourself, but Never by Yourself! Register for the next ACN International Event. Complete your travel and accommodation. Register for the Team Dinner on www.winnersworld.com Register for Winners World updates and trainings >www.winnersworld.com. Check your email immediately for confirmation and complete the process by clicking the link. Check Weekly & Monthly Planner in your IBO Success Manual, enter in local Event details and diarise. Check ‘Events’ in your Back Office and www.pacificvp.com.au Attend all Events! Set reminder in your phone for weekly Team Calls. Check the “Are You Ready” document in your IBO Success Manual for additional important websites, links and crucial information.

www.winnersworld.com Launching Your Business P3 of 3 Compliance Approved 2015

Piquing & Presenting For Your ACN Business...

It is important to understand that the way you say what you say, is most important. Correct ‘piquing’ language is a skill that can be developed over time, however enthusiasm, belief and urgency will always convey a powerful message to close contacts and strangers alike. For the new IBO a VERY simple Pique will often be something like the following for their ‘immediate’ contact list.

Example Piquing Script for 2 on 1 or PBR

If They Ask Questions…

Hi ____, it’s ____. How are you?

Great question. All that information & more will be covered ______ (confirm appointment)

Do you have a second to talk? Great, what are you doing ____ day/night? Listen, I have found a way for us to ... turn Bills into Cash! ... get paid when people turn on a light, use their phone, cook their dinner, browse the Internet.

It’s Brilliant. Can I count on you to be there? Or Great question. It’s about getting paid every time someone pays a bill for an essential service! It’s Brilliant. Can you make it on ______?

I figured that would be something you’d want to know about? Right! You have to see this! It’s brilliant.

For more General Piquing

Or

Three things people readily talk about:

“Hi ____, it’s ____. How are you? Do you have a second to talk? Great, what are you doing ____ (time for 2on1 or PBR) “I saw something and thought of you. I know you’ve been looking for (prospects potential reason why)…

i) Weather ii) How bad things are iii) How bad things are going to get, i.e. complaining Get people talking about the weather, how bad things are and how bad things are going to get.

“I’ve found a way! “So let’s get together at ______

“What else is going on in your life?”

If They Say YES

“So_______________ would you like to do something about it?”

Be at my place/meet you tomorrow ____ at _____! Can I count on you to be there?

Excuses: Leave them alone

Do you have a second to talk?

If they say… what do you mean, or how can that happen etc, say: “When do you have a free 20 mins? I’ll get someone to give you some information so you can do something about it.”

Great, what are you doing ____ night/day?

Or “I’ll grab a DVD… It will change your life…”

I need a favour. I’ve just started an International Business Project with huge income potential, and at the same time we feed hungry children and their families in Australia… I would appreciate if you could stop by to evaluate it with me… be a sounding-board?

In your own words with ENTHUSIASM book a time/give a DVD and secure a time to follow up! (Within minutes if online Video or No more than 48 hrs if DVD!).

I’d really value your opinion.

www.winnersworld.com >Training>Video>PBR Nation

OR for a more ‘professional type’ contact… Hi ____, it’s ____. How are you?

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IMPORTANT: To master the skill of Successfully Inviting to PBR’s study the Video ‘PBR Nation’.

16

Piquing – ‘One Liners’ Remember: Everybody wants more money, more time and pay less tax. It’s what we say that shuts them off… or draws them to want to know more. Become committed to learning great language skills. You make people aware of their problems and offer a solution.

Always Agree With People Ask people what they do… they will ask you what you do!

“I’m just curious…” • Would you be open to hear about how you can help feed hungry children and their families in Australia just by paying your bills every month? • Does your job get in the way of your life? • Would you like to quit your day job? • Is this the career you want for the rest of your life? • How would you like to take a 6-month vacation twice a year? • Would you like a $500 raise without having to ask your boss? • Would you like to retire year’s early on full pay? • Are you married to your job or open to other options? • Are you open to another income alongside what you’re currently doing? • Would you love to pick your children up from school every day? • Would you like more money left over at the end of the month after you have paid all your bills? • Are you looking at financial options outside of what you are currently doing? • Would you like more than just one income stream? • Can I get you to evaluate something?

Incorporating Foodbank This is the introduction to every business overview to appeal to the prospects emotion as and maximise the value for Foodbank, even if it is a 3 way, 2-1 or a home meeting, EVERYTIME I want to thank you for coming today/tonight and we are going to show you two things: 1. One - there is an incredible and exciting financial proposition for you, (if a 1 to 1 presentation you will know their specific needs/wants) and 2. The other is that you have a big opportunity to be a difference maker as our company is taking on feeding families and childhood hunger. The best case scenario is that you will see a way that you can create an income for your family whilst providing food for hungry children, the worst case scenario is that you can help feed children by re-directing some expenses that you are already paying!

• Are you open to diversifying your income? • I’ve just found out how to retire 10 yrs earlier, and get paid when you use electricity or use your phone... • Would it be OK if you had a 5-day weekend… • Got paid every time your neighbours turned on their lights? • Do you pick the hours you want to work? • Do you get a phone bill every month? • Not having enough money to buy your dream car? • Just getting by from pay-day to pay-day? • Keeping the same lifestyle? • I’ve just found a way to turn Bills into Cash!

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Piquing & Presenting Utilising… 4 Steps with the 1 minute Presentation.

Step (1) Everything happens at Step 1 STRIKE INTEREST AND SORT Piquing skills and wording very important Use Frame Firelighters to quickly “sort” the person’s level of interest. You must identify a BENEFIT statement that sparks their interest – what would be of personal interest to them and bring HOPE into their lives. Connect to their VALUES. Your goal is for them to ASK YOU for a presentation. Listen to THEIR WORDS. Start with Phrases... Just curious… I’ve just found out… Use 2 things (see suggested ‘One Liners’ on Page 2)

Reply:

Would you like to do something about it?

If they say yes… “I have to ask you a few questions first.” (unpack the benefit) What would you like more in your life and what would you like less in your life? Are you serious or just kidding around about _________ and getting________? Do not proceed until you establish a Specific Benefit for them and the associated $ amount “I CAN GIVE YOU A COMPLETE PRESENTATION BUT IT WOULD TAKE AN [slight pause] ENTIRE MINUTE. WHEN DO YOU THINK YOU CAN GIVE ME AN ENTIRE MINUTE?” Most every time people say – Right now! They are curious to know more.

Next : The One Minute Presentation... Sorting – 4 yes answers or Pass! YOU MUST KNOW THEIR VALUES/BENEFIT BEFORE PROCEEDING. QUESTION 1

QUESTION 2

QUESTION 3

QUESTION 4

Great. There are 4 things you would have to do to… [make that kind of money] in our business. First, don’t change. Continue to do what you do all the time – recommend things you enjoy like movies, restaurants hairdressers. Easy, Right?

Next help me identify 1 or 2 people in the next year who would like to get paid when they use their phones, internet or turn on a light. Everyone has to use these things right? Does that sound like something you would be willing to help me to do for ________? (their benefit/$ amount needed)

Third, find 2 or 3 people just like you who would like to pay less in taxes and make an additional $__________ (their figure and reasons for the money they gave you) a month. We all know people who would like to earn a few extra dollars, isn’t that true?

We work in teams – so would it be OK with you if I did the work with you until you were making at least _______ a month. Would you be ok that kind of support?

At this point the 1 minute presentation is OVER and it is time for the next step. You are SORTING – if they are not in agreement with all 4, thank them and move on… REJECTION FREE!

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Step (2)

Get the follow up appointment for a 15 minute Presentation

Invite to a 1–10 Overview Presentation... home/public meeting, 2 on 1 coffee shop, Webinar, 3–Way phone call.

+

Give a Resource... Magazine, Paid on Bills

Without the next appointment being booked within 24 – 48 hrs, your time is possibly wasted and it’s all over… generally.

Before you leave say: “How do you feel about people who are ‘no shows’ when you agree to meet? Not so good hey…” “Me too…” “So before we meet again, how about you think some more about ________(benefit) and write down some more ideas that you can share with me on _____.”

Present the Overview… in less than 20 minutes… focusing and closing on their BENEFIT

Step (3) Collect a decision

Master the ‘INVISIBLE CLOSE’ and no-one will stall on making a decision.

“Thanks for showing up like you said you would. I really want to acknowledge your integrity. Would it be OK if I let you know how I like to work so I can do my best and eliminate any pressure?” “Telling you this is a successful business model which Gates, Trump and Warren Buffet use as well as dozens of Fortune 500 companies use, is like telling you Rolls Royce is a fine car… you already know that.” “Most people appreciate knowing what’s going to happen next so I’d like to suggest we skip the traditional sales type presentation. Personally I don’t like sales pitches, pressure or pushy people who keep calling you back so I just don’t do it. I promise you this is one person who won’t haunt you, call you back or pressure you if this is not for you.” “Instead of giving you some long sales pitch, what I like to do is find out more about why you’re considering making some additional income to see if we can fill your needs then show you exactly what we do and how we get paid… and get a simple YES or NO. If you’ll agree to give me a simple “Yes this is for me” or “no thanks”, I’ll keep my promise”

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Smile and shake hands while stating again, “so you’re going to give me a simple. ‘yes, let’s get started’ or ‘no thanks’ and I’m not going to hassle you. Is that OK… yes?” “on the other hand, if it’s clear to me that this will __________(previous benefit), let’s just go ahead and get started, is that OK with you? In other words, I don’t want to play phone or email tag where I’m calling you and you don’t want to answer me and tell me it’s not for you – it’s just weird for me… or do you play that game?”

YOU’VE SET THE AGENDA, HOW THE MEETING WILL END AND YOU’VE BEEN HONEST “Excellent, we have a mutual agreement. A simple “yes let’s get started” or “no this isn’t for me” – right? So we’re agreed, 100% yes?” To start the Presentation REIGNITE THEIR BENEFIT… reward potential. The conversation is about THEM and THEIR HOPES not about the company and products. THIS STEP IS THE KEY TO THE VAULT! Present the Overview 1-10 What’s going through their head… Can I do this? How can this benefit me? Will someone be there to help me?

The Invisible Close... “___________ (IBO) myself and (any other IBO) who’ll work with you, have _____ years combined successful experience in this system. “ _________ (their name) there are only 2 possible outcomes. 1. “You join and turn all of us into Failures” or 2. “You join and become a Raging Success.” “__________(Their name)… Which of these 2 things do you think will happen?” 3. When they agree and say “Raging Success”. You respond, ‘would you be prepared to give me 10 days to position you for success and the $___________ you mentioned’. (There’s a great DVD teaching on this in the Back Office by Memory Ahec).

BOOK THE LAUNCH PLUS THE FOLLOW-UP TRAINING GET SET FOR ON–GOING SUCCESS!

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Step (4) The Launch!

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Ever wanted to get better results with Prospecting/Piquing?

(This is adapted from an article by direct sales expert Doug Firebaugh.) One of the most powerful secrets to prospecting in network marketing. Do you use them? INFERNO Secret: Word Pictures can increase your recruiting ratio by 50% overnight!OK... what are they? They are phrases or questions that create a mental image or picture of the prospect obtaining or creating what they want in their life, and then igniting it with Emotion.

2) "Can you see yourself... (being... doing... having...)" Can you see yourself finally having the success you have always wanted and feeling incredible? Can you see yourself in Hawaii with your spouse and it costing you nothing? Can you see yourself having more freedom than you ever have had with a home business?

3) "How would your life change if...? "How would your life change if you had more time to do the things you want? How would your life change if you had the financial freedom to live the life you want? How would your life change if you had more time to spend with your children... quality time they crave?

4) "What would it mean to your family if...

INFERNO Secret: The power of this prospecting secret is in how the mental picture makes them FEEL. You see, too many IBO’s DISPENSE, DISPLAY and DISPOSE when prospecting...

"What would it mean to your family if you had more money to create a better lifestyle? What would it mean to your family if you were to be able to buy a bigger home? What would it mean to your children if you were at home working in Network Marketing while being with them?

We call it the "3 Ds of Mediocre Prospecting

5) "Where would your life be if...?

1) They Dispense information. 2) They Display the program and products. 3) They Dispose of any real chance of Launchithe prospect because of the lack of MAGNETISM. Why? INFERNO Secret: They are too focused on launching the prospect for THEIR reasons, not the prospects. And there are phrases you can use that literally will create a magnetic environment when you prospect for your business. I used these phrases for years, and many prospects were nearly crawling over the table to get an application. What are they? These Phrases or questions simply paint a picture or help the person imagine themselves having what they want in life, and magnetizing it with FEELING.

The "5 Prospecting Phrases that Paint MAGNETIC Word Pictures":

" Where would your life be if you were to have six figure income? Where would your life be if you had the money to do what you wanted, not what you had to do? Where would your family be if you could take them on vacations you wanted to, not what you could afford to? BONUS Question: "Lets be Honest... Don't you and your family deserve... the best life has to offer?" Don't you and your family deserve... a better lifestyle? Don't you and your family deserve... what you truly want, not just what you can afford? These phrases are Magnetic and the Secret of "Already There" in a Home Business. INFERNO Secret: They make people THINK! And what you are doing is putting themselves in a mental picture of being ALREADY THERE, and enjoying the life they truly want... and FEELING it in their hearts...

(Discovered is a MAGNETIC word... HOT!!!)

1) "Imagine the feeling of... "Imagine the feeling of being in that house you were talking about... how would it feel? Imagine the feeling of having the time you want to spend with your children... and spending all day with them in the park... Would that be great? Imagine the feeling of owning your own home based business and having control of your life... what would that mean to you?

For more information on this important topic… listen to the message by SVP Matt Rasmussen:

“Prospecting with Picture Language” http://www.winnersworld.com/recordings

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TOP

worst things 10 you can say while prospecting

The actual words you use to attract prospects to you are critical. If you are still prospecting with the language that has been taught for the last 50 years, you are probably using language that is overused and over hyped. When network marketers use trite language to approach a prospect, the prospect begins to consciously and subconsciously discount (and reject) what is being said. The reason is that it sounds like the same stuff they’ve heard before. In this article we are going to point out to what NOT to say while prospecting. We’re also going to suggest some replacement language that will make you (and your offer) come across as more interesting and attractive.

1.“OPPORTUNITY” This is probably the most overused word in network marketing. This is especially true when used as a “business opportunity.” Try to never say “opportunity” again. Instead, try these words: “Project, proposal, enterprise, venture, proposition, model…” If you would like to add the “business” word to it, no problem. (“Business project, business enterprise, business venture, business model etc.

2.“MEETING” People hate going to meetings. When you invite someone to a “meeting,” they immediately get their guard up. They know it’s going to be a sales pitch. Instead, use replacement language like this: “A group get-together, an informal gathering, introduce you to some people…”

3.“A FEW KEY PEOPLE” How many times have you heard that one? It’s been used so often, frankly, think it’s viewed as BS. Try this: “One special person, someone that can meet my requirements, a business associate…”

4.“I’M INVOLVED WITH…” Again, this is overused language that triggers negative images of network marketing in the mind of the prospect. Instead, you might say: “Something has been brought to my attention, crossed my path, crossed my desk…”

5.“AWESOME! FANTASTIC! EXCITED! CHANGED MY LIFE!” Sorry folks, but this is hyped, pushy, aggressive overselling. When you say something is “fantastic,” remember, it’s YOUR opinion…not theirs. Let your prospects decide for themselves. This is better language: “Interesting, attractive, great potential, meaningful to me, intriguing…”

6.“GET RICH” Hope you’re not using that one. When you tell someone that you’re involved in a fantastic business opportunity and they could get rich with it, you can almost see the blood drain from their face. It sounds so phony; they can’t wait to get rid of you. It’s more believable to say: “An attractive income stream, a substantial income, leveraged income, get paid what you’re worth…”

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7.“YOU’RE PERFECT FOR THIS; YOU WILL LOVE THIS” This type of assumptive language is an insult to most intelligent people. It makes prospects feel they’re being manipulated. Even if the ARE perfect for network marketing, these are not the words to use to get their attention. These words will get their attention: “This may or may not be for you; you may already have the skills for this; this may be something you could fit into, I’m not sure…”

8.“WHAT I’D LIKE TO DO…” Prospects don’t care what you’d like to do. They want to do what THEY’D like to do. Give them that power by saying it this way: “With your permission…; may I make a suggestion…; if it’s okay with you…”

9.“YOU’RE IN FOR A TREAT” Yeah, right, Only your prospect can decide what a treat is. Making decisions in advance for your prospects will be viewed as pushy, aggressive selling. You can avoid that problem with this language: “If you’re like most people, you’ll appreciate this program; may I get your feedback on this; I would welcome your appraisal…”

10.“KEEP AN OPEN MIND” Never understood that one? How can a prospect, all of a sudden, open his or her mind? What happens is, they usually SHUT their minds because they feel they’re about to be sucked into something that benefits you more than them. Let the prospect know that they are always in control with: “See if this meets with your approval; decide this for yourself; you get to decide if you would be comfortable with this; your objective opinion would be appreciated…”

Let’s look at some examples of old, out-of-date, overused language and then, a new way. OLD LANGUAGE: “I’m involved with a fantastic business opportunity that has changed my life. I’m expanding the business and looking for a few key people who want to get rich. You’d be perfect for this and what I’d like to do is invite you to a meeting to meet some awesome people. All you have to do is keep an open mind and you’ll be in for an unbelievable treat.” NEW LANGUAGE: “I’m working on an interesting business project and want an associate that can meet some business criteria. This may or may not be something that you would be interested in or even fit into. My question is…would you be receptive to looking at an attractive business venture outside of what you’re doing now?"

If you are still prospecting with the language that has been taught for the last 50 years, you are probably using language that is overused and over hyped. 23

Call Reluctance Checklist

How to Get You and Your Team Over It! Call reluctance is a term used in sales and in network marketing to describe when a salesperson or a network marketer hesitates or procrastinates making calls to their prospects. To help you and the IBO’s in your Team get past this you need to figure out what causes this "reluctance." The dictionary definition of reluctance is: unwillingness, offering resistance or opposing. It’s like this — as network marketers, we know calls have to be made in order to build our business but there is often unwillingness or resistance to making the calls . So instead of making calls people will bury themselves in a guilt ridden corner and mentally beat themselves up. Sound familiar? So just what might cause a person to be unwilling to make calls? I've written a list of items that "cause" a person to be unwilling, resistant or opposed to making the calls. This will be a good checklist to help a person in your downline find out why they're not being successful. It’s written from that perspective. . .however. . .if you'd like a nice jolt of reality, hand this list to someone in your downline and ask them to check and make sure you do all these things too. 1. Have they decided exactly what they wants to achieve with their business? Ask them what it is. 2. Have they written a plan of how to achieve it? Ask them if you can see it. 3. Are they working that plan? Ask them to show you where they currently are on the plan. 4. Do they know all the "parts" that make up building their business? 5. Do they have a lead source? Ask they to show it to you. 6. Do they know how to get customers? Ask them to get one while you watch. 7. Do they know how to service customers? Ask them to show you how they go about doing this

8. Do they know how to get IBO’s? Ask them to show you how they go about getting one. 9. Do they know how to train IBO’s to go and get customers? Ask them to introduce you to someone they have trained and then ask that person to demonstrate getting a customer. 10. Do they know how to train IBO’s to go and get IBO’s? Ask them to train one while you watch, or introduce you to someone they have trained and then ask that person to demonstrate how they prospect for an IBO.

Whatever a person can’t show you is the reason for their Call Reluctance I’ll be blunt with you — "afraid of rejection" is garbage. Here’s proof — when anyone says that this is the reason for their call reluctance you can easily call their bluff. Simply set a recorder on a table and ask them,"Invite me to come to your business meeting." They can't do it. Why? It's not fear of rejection... recorders don't reject you. Being afraid of rejection, out of one’s comfort zone, call reluctance, and any other fancy phrase a person can come up with is only a mask to cover up what they don't know how to do. I don't care if the person has been in sales for 20 years — if they don't make calls, it's because there is something about the business they don't know how to do. Fear, or specifically fear of rejection, and/or call reluctance is the same animal — not being able to predict an outcome. That's the basis of all fear. The person just simply can't predict what will happen if they do something. If you go bungee jumping — it's the inability to predict the outcome that causes fear. When you defuse bombs (like I did in my past profession with the Navy) — it's the inability to predict the outcome that causes fear. So don't buy your IBO’s excuses — run your Team through the check sheet above and train them on whatever they can't do. Don't you buy your own excuses either. The solution is simple — get trained, get your IBO’s trained and start making those calls. You business will grow by leaps and bounds when you do!

Being afraid of rejection, out of one’s comfort zone, call reluctance, and any other fancy phrase a person can come up with is only a mask to cover up what they don't know how to do.

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YOUR PROSPECTING ‘POOL’ (Percentages shown are for illustration purposes only are not meant to be exact figures)

3% ♦ ♦ ♦ ♦

Self-starters Successful Entrepreneurs Generally prospected by another 3%

THIS IS WHERE YOU CAN MAKE YOUR FORTUNE (FOCUS HERE)

3%

30% ♦ ♦ ♦ ♦ ♦

7 out of 10 are not BIG producers 1 out of 3 you will be working with Their influences are somewhat negative Have no real vision Have never done goal setting

27%

27% ♦ ♦ ♦ ♦

Are already working in small business Work very hard Strong work ethic Have Vision

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& is a fast & simple way to grow your business especially in Regional areas: a) EVERYONE can do 3-Way calls – you don’t need any special skills, talent or experience, other than the ability to make a phone call! b) Can do them as often as you like. Can do multiple times per day/ evening, while driving (hands free of course), even while you are in the spa at some exotic location! c) Can be done with several people at once (up to 5 people with an ACN mobile) around the country... or even the world. d) Very cost and time efficient, saving on fuel and travel time etc. e) No special preparation required. No need to get dressed up etc. f) Your time is not wasted with ‘no-shows’ g) Excellent for doing ‘follow up‘ calls with your prospects after they have seen a Presentation and maybe still undecided whether to join ACN as an IBO or Customer. h) Excellent for addressing questions. Rather than saying, “I will get back with an answer”... you immediately make a call to someone in your support-line or to IBO support, as a way of introducing your new person to the ACN support system. i) 3-Way calls do not replace oneon-ones, in-home meetings, weekly events, conference calls/webinars presentations etc. Rather they can RAPIDLY build the numbers you have attending live events.

Five Simple Steps...

Most phones are able to do 3-Way calls. Test it before making a call with a prospect. 1. Arrange some suitable time slots with your Upline Leader and your Prospect.

3. When all parties are connected edify your Prospect FIRST to your Presenter. This is important as it makes the Prospect feel valued. 4. Then use the appropriate edification script for your Presenter. This is important as it helps the Prospect to respect the Presenter and listen more intently. 5. The Presenter then cross-edifies the IBO. This is important as it helps Sponsor for long-term success.

Advanced Tips You can generally make about 6-8 connections on one call, this is great for a mini training call. When using a 3-Way Call to connect someone into a Conference Call, always connect them BEFORE calling into the Conference Call.

Edifying the Position (examples) ETT: The person I am about to introduce has already earned their 1st promotion within ACN which means they are positioned to earn monthly bonuses. We are so fortunate to have them here to teach us how we can do the same thing. Let me introduce Executive Team Trainer

RD: The person I am about to introduce has distinguished themselves within the ACN system becoming among the top 1% of producers within ACN. This person knows the ACN information inside and out. They have helped countless people find success within the ACN system and have had a ton of fun doing it. To have a person of this caliber in our presence is really amazing as their time is sought after by hundreds of people. Let me introduce Regional Director... RVP/SVP: The person I am about to introduce has distinguished themselves within the ACN system becoming among the top 1% of producers within ACN and is now positioned to earn monthly Bonus income that most people only ever get to dream about. This person has spoken in front of crowds of thousands of people at a single time and they know the ACN information inside and out. They have helped countless people find success within the ACN system and have had a ton of fun doing it. To have a person of this caliber in our presence is really amazing as their time is sought after by hundreds of people around the world. Let me introduce Regional Vice-President...

ETL: The person I am about to introduce has already achieved the 2nd promotion level within ACN meaning they are in an excellent position for substantial additional income. Let me introduce Executive Team Leader... TC: The person I am about to introduce is rising through the ranks of ACN at an amazing pace and is now positioned to earn 5 figure monthly incentive monthly bonuses. They have 100% of the information and I can tell you they love to have a good time. We are fortunate to have this person here to teach us how to have time and money freedom, because they are living examples of how ACN works. Let me introduce Team Coordinator...

2. Call your presenter first, then the prospect.

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TurboCharge&TotallyChange My Business Date Commenced: Compleon Goal Date:

One hundred exposures is oen all it takes to find a few key leaders and take your business to the next level. The secret is to do it in a short window of me. Ten overviews per week and you can do it in 10 weeks. Are you willing to shovel a truck load of dirt to find the gold? How bad do you want your reason why to be come a reality? week

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Colour and put prospect's name in each square as you progress My Reason Why:

My Reward for compleng on me:

An exposure is: A 1to10 given by you, or by your mentor to one of your prospects. Using the 12 minute video on the ACN DVD counts.

Remember: The Fortune is in the Follow-Up

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Commandments for Success in ACN 1. Call your Sponsor/Team Leader everyday. They want to help you. You need their help. 2. Get qualified with the neeeded Customer Points immediately! You have no idea how important this is out of the gate. Be relentless, bullet proof and committed to this goal.

3. Get to ETT. You must do this to make Bonus $. It is a 1 - 7 day sacrifice. Just do it. It’s worth it. 4. Attend every training event. What water and sunlight are to plants, events are to your success. 5. Pique 5 people every day. Never subside personal prospecting no matter your level in the business. 6. Trust your sponsor with blind faith. Every TC and RVP wouldn’t be where they are if they hadn’t trusted someone. 7. Have long-term thinking. Does a million dollar business pay you riches day one? NO! Neither will this. Be realistic and focus on the long-term big picture always. Yes, it will take time to learn this business and you will mess up.

8. This is a business of duplication. Throw away your original thoughts. Just follow the system and teach it to those willing to also follow it.

9. Be a pacesetter in everything you do. If this business can really pay you riches, why would you move slow? Your team will do ONLY what you do. Launch with all out massive action. A 7-day sacrifice.

10. Expand your comfort zone. If you are not willing to do something it is probably because of your emotions. Successful people are successful because they are willing to do the right hings (regardless of likes and dislikes) necessary that unsuccessful people will not do.

11. Helping others first makes you rich. It is a law. You will get what you give. 12. Don’t convince or sell people. Just show them the opportunity. You saw it. Right? They will too. You can’t say the wrong thing to the right person. Focus on numbers of exposures. You will win every time.

13. Self-discovery is the best way to learn. Read. Take this seriously. You must read. Your current knowledge base has gotten you this far in life. What makes you think without learning different principles you can expect different and better results? You must read.

14. If you expect something to be done (even a little detail). You MUST follow up and make sure it has been done. Follow up is THE little detail that makes THE difference.

15. A positive attitude will win you riches all by itself. Are you willing to be coached when you are negative so you can learn to be positive? Most people aren’t even aware they are negative. Again, READ.

16. Have fun. Take people lightly. You will be rejected. Get over it. Between the sun rising and the sun setting your success will not be made or broken. Tomorrow is a new day. Rome wasn’t built in a day, but Rome was built daily.

17. Read this page everyday. When you wake and before you sleep. Stay focused for yourself and yourfamily. 18. Believe in yourself. The mind is the key. If you can control your thinking you can achieve success. You can because other people have done it before you. Where do you want to go? Who do you want to be?

"Remember you are in business for yourself but never by yourself."

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It’s An Asset, Not A JOB by Robert Kiyosaki

Network Marketing

We are sometimes asked, "Why do so few people make it to the top of their network marketing system?" The truth is, the top of the network marketing system is open to everyone — unlike traditional corporate systems, which allow only one person to reach the top of the company. The reason most people do not reach the top is simply because they quit too soon. So why would someone quit short of the top? Most people join only to make money. If they don't make money in the first few months or years, they become discouraged and quit (and then often bad-mouth the industry!). Others quit and go looking for a company with a better compensation plan, but joining to make a few quick dollars is not the reason to get into the business. The Two Essential Reasons to Join a Network Marketing Business Reason number one is to help yourself. Reason number two is to help others. If you join for only one of these two reasons, then the system will not work for you. Reason number one, means that you come to the business primarily to change quadrants — to change from the E (Employee) or the S (Self-employed) quadrant to the B (Business owner) or I (Investor) quadrant.

Trades Hours for Money

Trades Time for Money

Builds Asset for Long-Term Return

Invests in Asset for Long-Term Return

This change is normally very difficult for most people — because of money. The true 'E' or 'S' quadrant person will not work unless it is for money. This is also what causes people to not reach the top of the network marketing system: they want money more than they want to change quadrants. A 'B' quadrant or 'I' quadrant person will also work for money, but in a different way. The 'B' quadrant person works to build or create an asset — in this case, a business system. The 'I' quadrant person invests in the asset or the system.

Remember, there are two reasons to be successful in network marketing: to help yourself, and to help others. 2929

As a 'B' or an 'I', sometimes you don't get paid for years; this, a true 'E' quadrant or 'S' quadrant person will not do. It's not part of their core values. Risk and delayed gratification disturb them emotionally. Delayed Gratification and Emotional Intelligence One of the beauties of network marketing is that it focuses on developing our emotional intelligence as well as your business skills. Emotional intelligence is an entirely different matter from academic intelligence. In general, someone with high emotional intelligence will often do better than someone with high academic intelligence but low emotional intelligence. That explains, in part, why some people do well in school but not so well in the real world. The ability to delay gratification is a sign of higher emotional intelligence. In a recent study of emotional intelligence, it was found that people who could delay gratification often led more successful lives than those who could not. This is why the educational system inherent in a good network marketing opportunity is so important. It's the emotional education or emotional intelligence aspect of their programs that I find so valuable for people. Many people write me and tell me they loved my book, Rich Dad, Poor Dad, but I fear that many of them don't get the most important point of the book: Lesson #1, "The rich don't work for money." Once I have built or bought an asset, that asset works hard to make money for me. But I will not work for money — I will work only to build or buy assets. Those assets make me richer and richer, while I work less and less. That is what the rich do. The poor and middle class work hard for money, and then buy liabilities instead of investing in assets. What Kind of Asset is a Network Marketing Business? Remember, there are two reasons to be successful in network marketing: to help yourself, and to help others. Reason number one means helping yourself get to the 'B' side of the quadrant. What about reason number two? The beauty of most network marketing systems is that you don't really make much money unless you help others leave the 'E' and 'S' quadrants and succeed in the 'B' and 'I' quadrants. If you focus on helping others make this shift, then you will be successful in the business. If you only want to teach yourself to be a 'B' quadrant and 'I' quadrant person, then a true network marketing system won't work for you. You may as well go to a traditional business school, which focuses only on your becoming a 'B' quadrant person. The beauty of a network marketing business is that your goal is to create assets, which are other 'B's working under you — and their job is to create other 'B's working under them. In traditional business, the focus is for the 'B' to have only 'E's and 'S's working for them. The type of business I was taught to build is a business with me at the top and 'E's and 'S's at the base. I really don't have room at the top for many other 'B's, which is why in my businesses, I strongly recommend that all my employees look into network marketing as their own part-time business. The traditional corporate system really is a pyramid, because there are a few 'B's and 'I's near the top, and more 'E's and 'S's at the base. Network marketing is a reverse pyramid: its primary focus is to bring more and more 'B's to the top. One type of pyramid, the traditional type, has its base on the ground; the other type has its base in the air. It's a pyramid that pulls you up instead of pushing you down. A network marketing business gives everyone access to what used to be the domain only of the rich. Robert Kiyosaki is the author of the best sellersRich Dad, Poor Dad; Rich Dad's CASHFLOW Quadrant; Rich Dad's Guide to Investing; and Rich Kid, Smart Kid. USA Today called Rich Dad, Poor Dad "a starting point for anyone looking to gain control of their financial future.

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I talk with many fellow network marketers every day, and questions I am frequently asked include, "What should I send to a prospect? Which audio/DVD’s work best? Should I call them first? What should I say when I call? What should I say in a cover letter?"

We then logically conclude that the company, products, marketing plan, compensation plan, upline, company management, sun, moon, and stars, all failed us, and that we could never possibly succeed in network marketing.

Others tell me about how they are busy setting up their business checking account, or buying a new personal computer to help with their business, adding a separate phone line for a business phone and/or fax machine, etc., etc.

Do you know why we failed? BECAUSE WE WERE PROBABLY NEVER TOLD THAT WE WOULD FAIL! Our sponsor was probably afraid to tell us that there was one iota of a possibility that we might not succeed each and every time we present our extraordinary products and opportunity to everyone under the sun.

Now, don't get me wrong. These are all good questions, and good things to do to run an efficient network marketing business. What I am hearing from some people, however, is that they are BUSY, but not taking ACTION.

Well...not to worry, because that's what I'm here to tell you… YOU ARE GOING TO FAIL!

Let me explain: I'm reminded of the definition of "inertia". For those of you who have studied physics in high school or college, you know that the textbook definition of "inertia" is - "The tendency of a body at rest is to remain at rest and the tendency of a body in motion to remain in motion." (I hope this didn't change over all the years since I've graduated!)

Sure, you have the products, compensation plan and marketing tools that are among the best on the planet, but not everyone you talk to will share your vision and enthusiasm, or see the power of what you are showing them, at least not initially.

This natural rule applies to our business just as much as it applies to a boulder sitting on top of (or rolling down) Pike's Peak.

Did you learn to ride a bicycle, or roller skate, or ice skate without falling down? Do you think that Nadia never fell off the balance beam or that A. J. Foyt never crashed in a race car? Did you ever stop to think that even Ted Williams failed to get a hit more than half the time?

While people are doing "busy" work, they are not taking the necessary "action" to put their business in motion. They are doing the easy and pleasant things like sorting the paper clips, rather than talking with prospects. So, guess what happens? NOTHING! This all centers around something which many of us are guilty of, and that is "fear of failure." It's great to get organized, set up the best personal computer/fax system, and know that we can reach a sharpened number two pencil at a moment's notice - but, how has that helped us build our network marketing business? Zip. Nada. Not one bit. It's natural to want to have the "perfect" sponsoring process, so we agonize over it for days, weeks, or even months. Then we finally step out into the "real world" with our perfect, bullet-proof system, and GUESS WHAT? - the first 20 people we talk with aren't interested!

Before I tell you two very important secrets, let me ask you a few questions:

Do you know how many rejections Colonel Harlan Sanders received before he sold his now famous Kentucky Fried Chicken recipe? - 1,114! That's right, ONE THOUSAND ONE HUNDRED AND FOURTEEN. That must have gotten pretty depressing after the first 800 or 900 rejections! Are you ready for the secrets? Well, there's good news and bad news. First, the bad news: 1. YOU ARE GOING TO FAIL MOST OF THE TIME. I'm guessing that by now you're probably ready for the good news:

Do you know why we failed? BECAUSE WE WERE PROBABLY NEVER TOLD THAT WE WOULD FAIL! 31

Some people call these folks "lucky". I call them "people who keep on shucking". I also call them "Winners". 2. YOU WILL SUCCEED IF YOU DON'T QUIT. These "secrets" may appear to be contradictory, but, trust me, they aren't. EVERY successful network marketer has failed to sign up everyone they wanted to. Personally, I fail everyday. In fact, I probably fail 80% to 90% of the time. Am I successful? Well, I guess that depends on your definition of success, but, Network Marketing has allowed me to build a residual income that places me in the top 1% of income earners. Those who are consistent and persistent in network marketing will, over time, build large and thriving organizations. Just like everyone else in this world, they will likely fail over 80% to 90% of the time. BUT, GUESS WHAT? After a while, those successes they realize the other 10% to 20% of the time start to add up. They eventually reach a point where all their dedication and hard work continue to reward them handsomely, month after month, and year after year. So, what's the moral of the story? Realize right here and now that, more often than not, you are going to fail, just like everyone else. Then, go out and take ACTION to build your network marketing business. SO WHAT if you get your pride hurt, your nose bloodied, or your knees skinned up once in a while? (I just hope you don't wreck a race car!) LEARN FROM EACH FAILURE. Go through a "Lessons Learned" process after every presentation, whether you achieved your objective or not. Ask yourself: "What (if anything) went wrong? What questions could I have answered better? What would I do different the next time?" How many times have all of us said silently to ourselves, "Gee, I wish I would have done that differently."? Like the rest of our lives, we have to learn from our experiences and do better the next time. But, the KEY is that you need to make sure that there is a "next time"..... DON'T QUIT! (Are you starting to detect a pattern here? I hope so.) One of my favorite network marketing analogies is one that I learned from a very dear friend of mine, Jim Smith of Havertown, PA. He talks about the fact that 4% of oysters have pearls in them. It goes like this:

Suppose you have a bushel basket with 100 oysters in it, and your objective is to find those four pearls by shucking all those oysters. You might get lucky and find a pearl or two in the first ten or twenty oysters you shuck. Or, you may not find any in the first forty, fifty, or sixty oysters you shuck. Many people will quit at that point, and never find the pearls. These are the same people who make a feeble attempt at network marketing, quit before they succeed, and then go on to claim that "network marketing doesn't work". Then there are those who "keep on shucking"... they may even come up empty the first 96 times (remember Colonel Sanders?), and then have those four pearls "fall right into their lap". Some people call these folks "lucky". I call them "people who keep on shucking". I also call them "Winners". I could also go on about these "lucky" people who realize the success that all of us envy. These people usually simply explain their success by saying, "The harder I work, the luckier I get.", but, that's another story for another article. Finally, there are the "Winners" who teach each and every member of their organizations how to learn from failure...these people are called "LEADERS", and you should do everything in your power to become one or get to know one very soon. It WILL change your life!

Want to learn more? Read the book and listen to the CD from your Team Leader.

“GO FOR NO!”

by Richard Fenton and Andrea Waltz

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TimeManagement It is often easier to work for someone else than be your own ‘Boss’. A major reason why people fail at becoming truly successful is because of poor time management. The attached time planner is designed to help you in this regard. Complete 4 Planners – one for each week of the month and ‘block out’ the 5 different activities listed below in different colours and prominently display them in your workspace . This will act as a spontaneous reminder to see that you are doing the most productive thing right now to advance your ACN Business! The following guidelines are in order of priority for completing your planner: 1. Time Off. You should not attempt to work your ACN business 7 days a week, you will be more effective by working it 6 days a week 2. Family Time/Personal Time. It is important that you block out special times such as time with spouse, activities with children or personal time for exercise, meditation etc. 3. Work Time. If you work for a boss or are already self employed these time slots need to be blocked out, as it is not appropriate that you work your ACN business when you are in the employ of someone else.

4. Fixed ACN Commitments. Here is where you mark off the regular events that are happening in your area such as weekly meetings, Regional Trainings and WinnersWorld Calls/Webinars etc. These are fixed events that you have no power to change. To be successful you need to adjust your times to take advantage of them. 5. Working YOUR ACN Business. These are the time slots that you need to commit 100% to working your ACN business. Productive activities that are considered as ACN “work” include. a) Contacting and signing up Customers b) Follow up of Customers c) Piqueing Prospects interest in your ACN business d) Showing 1 – 10 Business Overview and launching new IBO’s e) Reading self-help books, watching/listening to ACN Success stories. Important. Most people would spend more time planning a holiday, or even designing a chook-pen or dog-house, than planning their life! Effective Time Planning plays an important role in the process of designing a successful outcome. Unfortunately many people ‘fail’ in life because, all to often, they fail to plan.

When things in your life seem almost too much to handle, when 24 hours in a day are not enough, remember the mayonnaise jar, and the coffee...

A

Professor stood before his philosophy class and had some items in front of him. When the class began, wordlessly, he picked up a very large and empty mayonnaise jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was. The professor then picked up a box of pebbles poured them into the jar. He shook the jar lightly. pebbles rolled into the open areas between the balls. He then asked the students again if the jar full. They agreed it was.

and The golf was

The professor next picked up a box of sand and poured it into the jar. Of course, the sand filled up everything else. He asked once more if the jar was full. The students responded with a unanimous "yes." The professor then produced two cups of coffee from under the table and poured the entire contents into the jar, effectively filling the empty space between the sand. The students laughed. "Now," said the professor, as the laughter subsided, "I want you to recognize that this jar represents your life. The golf balls are the important things - God, family, your children, your health, your friends, and your favorite passions - things that if everything else was lost

and only they remained, your life would still be full. The pebbles are the other things that matter like your job, your house, and your car. The sand is everything else the small stuff." "If you put the sand into the jar first," he continued, "there is no room for the pebbles or the golf balls. The same goes for life. If you spend all your time and energy on the small stuff, you will never have room for the things that are important to you. Pay attention to the things that are critical to your happiness. Play with your children. Take time to get medical checkups. Take your partner out to dinner. Play another 18. There will always be time to clean the house and fix the dishwasher. Take care of the golf balls first, the things that really matter. Set your priorities. The rest is just sand. One of the students raised her hand and inquired what the coffee represented. The professor smiled. "I'm glad you asked. It just goes to show you that no matter how full your life may seem, there's always room for a cup of coffee with a friend." Eat That Frog by Brian Tracy... Is an excellent book. It has 21 Great Ways to Stop Procrastinating and Getting More Done in Less Time.

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MONTHLY PLANNER For optium results this Monthly Planner needs to be read in conjunction with the Time Management/Weekly Planner document: www.winnersworld.com>training>documents.

Regular Weekly Calls/Webinars Each Sunday Evening Global Leaders Teleconference

(winnersworld.com/events for details)

Each Monday Evening WinnersWorld Team Call*

(winnersworld.com/events for details)

Each Tuesday am WinnersWorld COC call (by Invitation)

* 3rd Monday each month Team Call to be special Customer Acquisition training.

Once per Month Special Calls/Webinars First business day each month Evening ‘Launch the Month’ Webinar (winnersworld.com/events for details)

Second Monday Evening each month Special Leadeship Call: ETL and higher and 60+ Customer Points (winnersworld.com/events for details)

First Tuesday each month WinnersWorld TC and higher call (winnersworld.com/events for details) T

Time

Sunday

WEEKLY PLANNER

Monday

Tuesday

Wednesday

Thursday

Friday

15min Wake Up Call–SVP Karen Rostagno Ph: 03 8672 0100 Code: 271152# 8:00am VIC

15min Wake Up Call–SVP Karen Rostagno Ph: 03 8672 0100 Code: 271152# 8:00am VIC

15min Wake Up Call–SVP Karen Rostagno Ph: 03 8672 0100 Code: 271152# 8:00am VIC

15min Wake Up Call–SVP Karen Rostagno Ph: 03 8672 0100 Code: 271152# 8:00am VIC

15min Wake Up Call–SVP Karen Rostagno Ph: 03 8672 0100 Code: 271152# 8:00am VIC

6:00 7:00 8:00 9:00 10:00 11:00 12:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00

45 mins Global Leaders Teleconference Ph: 03 8672 0100 Code: 510574# winnersworld.com/events for times 30 mins WinnersWorld Team Call Ph: 03 8672 0100 Code: 764144# winnersworld.com/events for times

Saturday