ALLIED HEALTH ADVISORY GROUP Notes from AprilTH, 2016 Meeting: Attended: Aguilar, Carmen Albert, Lorraine Blanks, Carolyn Chernow, Harneen
Caines-Robson, Hansella Chalupka, Stephanie Chalupka, Chuck
Collins, Patti-Ann Connors, Keith Cragin, Linda Crombie, Pat Fuccione, James
Gaillat, Ana Grundel, Sharon Gurgone, Lisa June, Jane Maddigan, Susan
Moran, Colleen Osbahr, Liz Paquette, Rose Philie, Pauline Pruitt, Denise
Riordon, Jeremiah Scott, Christopher Shack, Karen Stiles, Alyce Terrio, Monique
Tilden, Kelly Ubani, Tochi Vercauteren, Geoff Whittaker, Sue
News and Announcements Budget Update (Geoff): Allied Health not in House Budget but we expect the funds to be in the Senate budget as an amendment. o DHE had asked for $400K and we are hoping that with your advocacy, the result will be the full ask. Also, in Gov's budget the Rapid Response fund were only at $250K, but in the House it was at $500K. Hoping it stays. o Regarding Rapid Response, we've done a survey of just Allied Health-related programs and we've spent over $700,000 since FY2013. The TRAIN grant is now in process of reviewing applications, and we received 5 proposals - all had a health care workforce program component. Learning and Sharing: Update on “Allied Health - Direct Care Workforce” grant project - Stephanie Chalupka, Associate Dean-Nursing Department, Worcester State University - Chuck Chalupka, Director of Labor and Employee Relations, UMass Memorial Healthcare
See presentation for further details Funded by DHE, $60,000 for 15 mos It's the collaboration of employer, 4 year college, community college and organized labor. UMMS is the largest employer in Central MA. o UMMS partnered with the Share Union, the largest union. o The Share Union is unlike most unions as the contracts are different and more collaborative with management. o Share Union represents the direct care workers at all UMMHC locations. The project is designed to support DCW's and their success. By helping students be college ready and to easily transfer to a 4 year program. The project helps students better understand the on and off ramps, career options, etc. o Activities in this program include: Student support services (advising, career coaching), academic advising and employer support. o The program outlines strategies for success such as: positive learning environment, connections to other students and services, etc. o Course is 4 wks long
o
Recruitment presents some challenges, but not unexpected with this type of offering Initial interest of 48; ended up with enrollment was about 24 with start of about 20 and an expected completion of about 18. Most students have never had any college experience o The curriculum is based on a unique WSU program for adult learners. They are on their 5th cohort at WSU and have graduated every student that has been in the program. Question - what about direct links to other health careers like Rad Tech, Surge Tech, LPN, etc? o The program is seeking more links to the CC's, already has some to QCC and MWCC and developing with MBCC and others o WSU understands that not all students will want to pursue a BA/BS right now It's mostly no cost to the student – tuition reimbursement covers most costs o What happens if students don't complete? Answer: The students sign a promissory note to pay back tuition if quit for no cause
Update on “Scaling Efforts to Advance the Direct Care Workforce” grant project - Linda Cragin, Senior Director – Mass AHEC Network; UMass Medical School
See presentation for further details PHCAST developed from a federal grant in 2010. We are trying to get rid of PCAST to use ABC's instead. o The PHCAST model provides a foundation for a good career lattice. Comments: o Brockton WIB just finished their DCW training and found a problem with the new students that have language and accent barriers and what do we do to make sure the new DCW's are understood with their patients. o Often it's the family who has a difficulty understanding the DCW. o As an employer, we usually encourage the families to continue working with the DCW as experience shows the barrier usually decreases. Often it's how we (an employer) promote the fit. Linda - Sometimes we teach in Spanish but then find we a lot of support services to help the DCW with English language skills. o The importance of the outcomes in the presentation is the value of institutionalizing the training. Question from group: How does one begin this training? o We can help the CC's with the implementation of the ABC's. Have to go through the train the trainer class. Was free before, but after grant ended, AHEC now offering it at cost.
UPDATE ON THE WORKFORCE AND POLICY PLAN: - Patricia Yu, Director of Policy and Workforce for Mass Executive Office for Elder – Mass AHEC Network; UMass Medical School - *Patricia was unfortunately too sick to attend so Geoff filled in with a few comments on her behalf
Patricia is new in her role; about 2 months or so She and Secretary Bonner feel like we need to reframing the conversation about this being a workforce opportunity Long term care and particularly home care will see extreme growth next ten years. We need to support the workforce more strategically How can we approach the issue from a system point-of view and build a true pipeline of qualified workers to enter these roles Patricia is looking forward to being able to address the group at an upcoming AHAG meeting, perhaps this fall
OVERVIEW OF MA HOME CARE AIDE WORKFORCE - Liz Osbahr, Vice President, Professional Profiles, Inc. - Lisa Gurgone, Executive Director, Homecare Aide Council
See presentation for further details We have a crisis looming on caring for elders because we won't have the workforce. Pay isn't sufficient to support the workers. It’s hard to compete with retail stores offering more money o Benefits cliff – prevents workers from taking more hours because they will lose their public benefits However there is a lot of momentum in state government around the "benefit cliff" dilemma. The Home Care Aide Council provides a lot of training for both students and supervisors. o We advocate for higher wages for the workers. We have worked hard to articulate career ladders. The positions (Homemakers, Personal Care Home-Makers, Home Health Aide, Hospice Aide, Supportive Home Care Aides, Personal Care Attendants) were described. Question from group: When the PCA is hired by the consumer, can they administer medication? o A: Yes. Administration of medication depends on the consumer training them Serving elderly in their homes becomes more difficult when you move out of urban areas. Another challenge is helping understand other cultures. o Where the elderly can't often communicate well because of mental capabilities, the Aide must be able to translate the needs of the client. o We also must always remind aides that people don't want them in their home but they are grateful for the help. o Not wanting someone in their home is not personal - it's universal for all people. The families must also understand that having a home aide doesn't relieve the client's family of all their duties to help their ailing parent/loved one. o Home environments vary so much that aides need to be prepared for all the differences. Aides need to understand how to do all the domestic tasks. Another challenge is the abrupt disruption to an aide’s routine due to loss of clients from death, etc. Question from group: Are there any blaring trends in turnover? o A: The benefits cliff and probably housing access. Also the extreme challenges of working in the home environment. And, of course, the low wages.
SUBCOMMITTEE REPORTS:
Curriculum Design – Report out by Sharon Grundel, Healthcare Workforce Coordinator, Springfield Technical Community College o We agree we need some uniform curriculum for CNA, etc. We are looking at PCAST as the foundation. o There is a lot of variation in training costs, etc, between HHA/CAN programs o We have not figured out how similar each curriculum should look We are also trying to figure out balancing employer needs and the career needs/options of the students. The work of the committee is balancing the work of the community colleges and what the market demands. o The PHCAST skills cross-walk provided by Leanne Winchester is an important document to help our discussion. o Geoff - we did a landscape survey and found great variations in cost, length and credits for creditbearing C.N.A./HHA programs (available on request)
o
We are considering hosting a ‘C.N.A./HHA Curriculum Summit’ We think it would be helpful because it's difficult to talk about curriculum when we don't know what each school is doing. The summit would help us understand the difference among the schools. Comments from group: Our school is well over the state requirement for hours so we think it would be important for schools to come together and look at the differences to better start to understand best practices. There are also wide variances in entry requirements. These need to be more clear/transparent. We also need to better define what the end goal is. The summit would be helpful to understand why we ordered the courses as we did as other non-allied health courses might be addressing the need.
Scope and Role Definition - Report out by Patti-Ann Collins, Director of Nursing, Mass Bay Community College o We are focused on organizing a comparison between RN, LPN and C.N.A. What are the myths and facts of those roles. o Hospitals are looking at being designated ‘magnets,’ or operating in a ‘magnet-esque’ fashion – that is focusing on having a large BSN workforce They are squeezing out the LPN and splitting responsibilities between RN/BSN and C.N.A. o Different scenarios/questions regarding the roles of RN and LPN were given for response by the meeting attendees Most didn't know the right scope and role within the examples given. Proves there is a lot of misinformation out there. o We are trying to get into the Magnet document to better understand the roles. As an outcome, we are looking to put out a white paper to help everyone.
Legislative Outreach and Engagement - Report out by James Fuccione; Director of Legislative and Public Affairs; Home Care Alliance of Massachusetts o We were able to put together materials to let legislators know what grants were received by constituents in their region and the focus for our direct care work. o Keeping apprised of the various bills in the legislature that affect the DCW workforce o The committee could use more members.
CLOSING Next meeting is June 13. The focus will be a one-year review. We will also consider where we are going as a group and what our priorities should be (Same? Different?). o We'll create a plan for year 2. This meeting will also be an opportunity to offer new directions and work foci. Please send me topics for future meetings. Want them to be operational but also educational. Send me names of speakers, or if you want to be a speaker.
AHAG Member List: Please review your contact information and send any corrections to
[email protected]. Type
Full Name
Job Title
CC/STATE U
Aguilar, Carmen
Dean Center for Workforce and Community Education
CC/STATE U
Atkinson, Maryanne
Dean of Health Professions
CC/STATE U
Brodeur, Lynne
Associate Dean of Health Sciences
CC/STATE U
Burke, Judy
Dean, Corporate and Community Education
CC/STATE U
Caines-Robson, Hansella
CC/STATE U
Collins, Patti-Ann
Director of Nursing
CC/STATE U
Davis, Lynne
Dean of Health Sciences
CC/STATE U
Dent, Patricia
Dean for Health Services
CC/STATE U
Farrell, Mary
Dean, Divisions of Health Professions
CC/STATE U
Gaillat, Ana
Associate Vice President of Academic Affairs
CC/STATE U
Gaskin, Marissa
Program Manager, GPSTEM
CC/STATE U
Gehly, Katherine
Dean of Nursing & Allied Health
CC/STATE U
Grundel, Sharon
Consultant, Training and Workforce Options
CC/STATE U
Hankel, Kathleen
CC/STATE U
Jacobsen, Tammi
Dean of Health and Natural Science Interim Director, Workforce Development and Training
CC/STATE U
Jeremiah Riordon
Interim Director for Community and Workforce Education
CC/STATE U
June, Jane
Dean of Health Care
CC/STATE U
Maddigan, Susan
Academic Dean
Company Bristol Community College North Shore Community College Bristol Community College Middlesex Community College Roxbury Community College Mass Bay Community College Mass Bay Community College Bristol Community College Northern Essex Community College Bristol Community College Roxbury Community College Middlesex Community College SG Consulting/STCC Holyoke Community College Cape Cod Community College Greenfield Community College Quinsigamond Community College Cape Cod Community College
E-mail
Business Phone
[email protected] du
(774) 357-2158
[email protected]
(978) 762-4160
[email protected] du
[email protected] du
[email protected] [email protected];
[email protected]
[email protected]
(508) 678-2811 x 2141
[email protected]
(978) 655-5880
[email protected]
[email protected] [email protected] du
(978) 656-3047
sgrundel@trainingandworkf orceoptions.com
[email protected]
(413) 552-2288
[email protected]
(508) 375-5011
[email protected]
(413) 775-1611 (office)
[email protected]
(508) 854-4517
[email protected]
(508) 362-2131 x4347
CC/STATE U
McCorry, Laurie
Dean of Science, Engineering and Health Technology
BHCC
CC/STATE U
McDonald, Angela
Director of Nursing
CC/STATE U
Mendez, Maribel
Director, Corporate & Community Engagement
CC/STATE U
Moriarty, George
Director of Workforce Development Programs
Roxbury Community College Roxbury Community College Northern Essex Community College
Paquette, Rose
Dean of Workforce Development and Community Education
Massasoit Community College
CC/STATE U
Paula Hogard
Director: Continuing Professional Education and Workforce Development
CC/STATE U
Pepin, Angel
CC/STATE U
CC/STATE U
Philie, Pauline
Director, Academy of Health Sciences Program Coordinator, Tri Level CNA/HHA & Diagnostic Technician Certificate Programs
CC/STATE U
Pratt, Sue
Instructor, CNA/HHA/PCA programs
CC/STATE U
Pruitt, Denise
CC/STATE U
Scott, Christopher
Assistant Dean of Health Assistant Dean of School of Health & Patient Simulation and Director of Clinical Education
CC/STATE U
Chalupka, Stephanie
Professor and Associate Dean-Nursing Department
CC/STATE U
Stiles, Alyce
Director of Workforce Development
CC/STATE U
Thompson, Cesarina
Dean, School of Health Sciences
CC/STATE U
Tilden, Kelly
Director of Community Education
CC/STATE U
Ubani, Tochi
Director of Nursing
CC/STATE U
Vincent, Jennifer
Director of Workforce and Sustainable Initiatives
EMPLOYER/ EMP REP
Aiken, Kelly L.
Director of CareerSTAT
Framingham State University Middlesex Community College Cape Cod Community College Greenfield Community College Middlesex Community College
[email protected]
(617) 228-2465
[email protected]
[email protected]
(617) 933-7402
[email protected]
(978) 659-1224
[email protected] .edu
(508) 588-9100 x1307
[email protected]
508-626-4034
[email protected] u
[email protected]
508-362-2131 X 4489
[email protected]
(413) 775-1672
[email protected]. edu
(978) 322-8407
STCC
[email protected]
Worcester State University
[email protected]
(508) 929-8680
[email protected]
(413) 755-1607
Greenfield Community College American International College Massasoit Community College Berkshire Community College Bristol Community College National Fund for Workforce Solutions
[email protected] u
[email protected] u
[email protected] jennifer.vincent@bristolcc. edu
Filling in for Carmen
[email protected] m
(510) 917-2286
Blanks, Carolyn
Executive Director
Massachusetts Senior Care Foundation
Brathwaite, Janice
Workforce Program Manager
Mass League of Community Health Centers
[email protected] rg
(617) 988-2217
EMPLOYER/ EMP REP
Buckey, Susan
Director of Training, Quality and Healthcare Initiatives
JVS CareerSolution
[email protected] g
(617) 259-3027
EMPLOYER/ EMP REP
Chernow, Harneen
Director
1199 Training and Upgrading Fund
Harneen.Chernow@1199fu nds.org
EMPLOYER/ EMP REP
DiFiore, Kristine
Vice President of Human Resources
Home Health Foundation
kdifiore@homehealthfound ation.org
978-552-4005
Fuccione, James
Director of Legislative and Public Affairs
Home Care Alliance of Massachusetts
jfuccione@thinkhomecare. org
(617) 482-8830
Assistant Director
Home Care Aide Council of Massachusetts
[email protected]
Home Care Aide Council of Massachusetts
[email protected]
(617) 489-3550
[email protected]
(508) 999-0878
EMPLOYER/ EMP REP EMPLOYER/ EMP REP
EMPLOYER/ EMP REP EMPLOYER/ EMP REP
Gleason, Hayley
EMPLOYER/ EMP REP
Gurgone, Lisa
Executive Director
EMPLOYER/ EMP REP
Larson, Theresa
Regional Director of Home Care
EMPLOYER/ EMP REP
Liz Osbahr
Vice President
EMPLOYER/ EMP REP
McLaughlin, Rosemary
Director of Education & Training
Brandon Woods Home Care Professional Profiles Home Care Berkshire Healthcare Systems, Inc.
EMPLOYER/ EMP REP
Moran, Colleen
Project Manager, Human Resources
EMPLOYER/ EMP REP
Norman "Chuck" Chalupka
EMPLOYER/ EMP REP
[email protected]
losbahr@professionalprofil es.us
[email protected]
(413) 395-7920
Partners Continuing Care
[email protected] G
617-349-5718
Director, Labor and Employee Relations
UMass Memorial Medical Center
norman.chalupka@umassm emorial.org
(774) 443-2706
Pokaski, Joanne
Director of Workforce Development
Beth Israel Deaconess Medical Center
[email protected] u
(617) 632-9395
EMPLOYER/ EMP REP
Terrio, Monique
NURSING ADMINISTRATOR
BWH
[email protected]
(617) 525-9275
EMPLOYER/ EMP REP
Nelson, Rosemary
Director, Professional Practice
Metro West Medical Center
[email protected] om
Bonner, Alice
Secretary
Massachusetts Exec Office of Elder Affairs
[email protected] te.ma.us
STATE AGENCY
Cedrone, David
Deputy Commissioner for Workforce Development
Massachusetts Department of Higher Education
[email protected]
STATE AGENCY
Connors, Keith
Senior Program Manager
Department of Higher Ed
[email protected]
STATE AGENCY
Cragin, Linda
Senior Director
MassAHEC Network
[email protected] u
STATE AGENCY
Crombie, Pat
Director
Massachusetts Action Coalition
[email protected]
STATE AGENCY
617-994-6904
(508) 856-4303
STATE AGENCY
Evans, Brenda
Program Director, AHEC
City of Springfield/AHEC
bevans@springfieldcityhall. com
STATE AGENCY
Huddleston, Gloria
Executive Director
Berkshire AHEC
ghuddleston@berkshireahe c.org
Lecy, Kirby
Rural Health Outreach and Communications Coordinator
Department of Public Health
[email protected]
STATE AGENCY
Malone, Carole L.
Director of Community Programs
MA Executive Office of Elder Affairs
[email protected] s
STATE AGENCY
Marschke, Lisa
PCA Project Director
STATE AGENCY
Sandler, Lisa
MOA Coordinator / Supervisor
STATE AGENCY
Shack, Karen
Senior Workforce Development Consultant
STATE AGENCY
Turner, Hope
Special Assistant to the Secretary
STATE AGENCY
Winchester, Leanne
PHCAST Director
STATE AGENCY
PHCAST Program/UMMS Mass Department of Elementary and Secondary Education Commonwealth Corporation MA Executive Office of Elder Affairs
413-787-6756
(617) 222-7568
[email protected]
[email protected]
(781) 338-3956
[email protected]
(617) 727-8158 x2250
[email protected]
617-222-7429
leanne.winchester@state. ma.us
(617) 573-1823
[email protected]
(617) 222-7453
STATE AGENCY
Yu, Patricia
Director of Policy and Workforce
MA Executive Office of Elder Affairs
WIB/REB
Albert, Lorraine
Director of Regional Training
Brockton Area WIB (BAWIB)
[email protected]
Partnerships for a Skilled Workforce, Inc.
[email protected]
(508) 281-6910
[email protected]
(508) 281-6910
[email protected]
(413) 773-1835 x310
(617) 328-7001
WIB/REB
Beville, Sylvia
Executive Director
WIB/REB
Bryson, Henry
Director, Healthcare Learning Network
WIB/REB
Crosby, Patricia H.
Executive Director
Partnership for a Skilled Workforce Franklin Hampshire Regional Employment Board, Inc.
WIB/REB
Whittaker, Sue
Director of Business Services
South Shore Workforce Investment Board
[email protected]
WIB/REB
McCarthy, Shaun
GLWIB Senior Program Manager
GLWIB
Shaun.McCarthy@cclowell. org
WIB/REB
Sarris, Mary
Executive Director
WIB/REB
Wong, Meelynn
Associate Director
North Shore WIB Metro North Regional Employment Board
[email protected] m
(978) 741-3805
[email protected]
(617) 871-1115