April 2016Corporate 2016 Communications Allianz Egypt

Corporate Communications | Allianz Egypt

Allianz One

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Customer News Bulletin For Allianz Egypt Customers | April 2016 Allianz Worldwide Allianz Ranks Most Valuable Insurance Brand

Allianz Egypt Allianz Egypt Products, Payment Options and More

Allianz Egypt Recent Events Dr. El Erian, Allianz Chief Economic Advisor Discusses Global Economy and Implications for Egypt

Allianz Egypt...Today and Tomorow Allianz Egypt, comprising of “Allianz Life Assurance Company – Egypt”, “Allianz Insurance Company – Egypt” and “Allianz Financial Investment – Egypt” , has a track record in the Egyptian insurance market; providing our customers and business partners with comprehensive and integrated insurance services, using the best of local knowhow, and based on extensive international expertise and experience.

From individual solutions that guarantee a protected future, to state-of-the-art medical insurance programs like Allianz Worldwide Care, Best Doctors and Health Plus, to corporate solutions that provide flexible, high-value benefit packages that equip businesses in better retaining their employees, and finally, property and casualty solutions that provide utmost protection to customers’ valuables; all so our customers can rest assured they are in good hands.

Allianz Egypt is part of Allianz Group, a global financial services provider. 85 million retail and corporate customers in more than 70 countries rely on our knowledge, global presence, financial strength and solidity. Allianz SE, the parent company, is headquartered in Munich, Germany.

With 1,126 employees and 379 Bancassurance tied agents striving to make Allianz Egypt the leading insurer in Egypt, Allianz Egypt was declared the #1 private insurance company for life insurance in the country, with current assets under management valued at EGP 5.5 bn.

At Allianz Egypt, we work hard to earn your trust and confidence. We understand that in order to achieve success, not only should we recognize and meet our customers’ needs, but also provide support in all their financial decisions. We offer a large variety of programs that cater to almost every customers need.

We aim to be the insurer of choice in Egypt, recognized by our customers as providers of first-class service, acknowledged by our shareholders as providers of great value, and distinguished by our employees as having the best work environment for success.

Messa g e F rom t he cha irma n

Dear Valued Customer, Last year Allianz celebrated its 125th Anniversary. During this period Allianz evolved from a domestic property & casualty insurance company to a truly global partner, providing financial services to more than 83 million customers worldwide. More than 145,000 highly motivated employees constantly strive to improve products and services that we provide for our customers. In order to achieve this goal, the competence, experience, attitude and aptitude of our employees, business and distribution partners are essential factors. During the past few years Allianz Egypt has, whilst witnessing significant changes in the economic and political environment, continued to build a prominent position in the Egyptian insurance market. Allianz Egypt has been and will continue to be committed to providing a wide spectrum of internationally renowned products and services to the Egyptian population, from the less fortunate to the most affluent members of the society, from small enterprises to large international conglomerates. With a bright and promising outlook on the future, Allianz Egypt plans to strengthen the commitment to the Egyptian insurance industry even further, and will continue to widen the range of financial offerings. A variety of new products and services is scheduled to be launched during the following two years and we are determined to move closer to our customers – in various ways. The number of Branches, Sales and Service Centers and Preferred Partners all across the

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country will continue to grow. Call center activities of the future will include additional services to further improve communication with customers. Significant investments in latest technologies will provide new access opportunities and solutions for customers, be it on the website, specially designed customer portals, social media or through smartphones. Today you are receiving yet another small contribution in this new communication initiative - the first edition of “Allianz1 – News Bulletin”. This publication, which you will receive twice a year, will provide you with news on recent developments in Allianz Egypt, product and service updates and other information you might find useful. Enjoy reading the first edition – we are interested in your feedback. Recommendations on how to further improve this News Bulletin are welcome, approval and encouragement are appreciated. We are proud to serve you, and by doing so, we stay committed to positively contributing to productive development of the society. I would also like to take this opportunity to wish our customers a blessed Holy month. Ramadan Kareem to you and your families. Sincerely,

Alli an z world w i d e

Allianz brand amongst top 50 for 3rd year in a row

Allianz brand value at 18.6 billion Euros Source: Allianz Connect

Allianz Ranks Most Valuable Insurance Brand Globally Allianz has consolidated its position as the most valuable insurance brand in this year’s Brand Finance Global 500 ranking. Holding the pole position for three consecutive years, it has become the only insurer to be included in the top 50 of the world’s strongest brands in 2016. As a result of Allianz’s strong premium growth, the Group’s brand value increased by 8.1 percent, from 17 billion euros to 18.6 billion euros (20.3 billion dollars), putting Allianz at number 43, among the top 500 global brands (up from 44th place in 2015). In the 2016 ranking, Brand Finance recognized Allianz’ s resilience in a challenging environment and the Group’s strong financial performance driven by its flagship brand, ‘customer centricity’ and ‘digital by default’ approach. This made it also one of the most brand-driven financial

services companies in this year’s ranking.

Christian Deuringer, head of Global Brand Management at Allianz, said: “this excellent ranking shows that our flagship brand strategy as well as our clear focus on the customer and on digitalization are building trust and resonating with our customers around the globe. We would like to thank them for their growing loyalty.” Assessing the future potential of Allianz, Brand Finance recognized that the Group’s customer-centric approach is capable of driving value and building on existing scale. It also considered the Allianz brand to be particularly well-positioned to benefit from growth opportunities presented by digitalization-driven changes in the insurance sector.

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Dr. Mohamed El Erian Discusses Global Economy and Implications for Egypt Allianz Chief Economic Advisor Dr. Mohamed El-Erian was the guest speaker at a recent event hosted by Allianz Egypt and the American Chamber of Commerce in Egypt on the topic of navigating today’s uncertain global economy. Dr. El-Erian is an internationally renowned economist and financier. He is the Chief Economic Advisor at Allianz, the corporate parent of PIMCO, where he formerly served as Chief Executive and Co-Chief Investment Officer. He Chairs U.S. President Obama’s Global Development Council, and has been appointed to President Abdel Fattah El-Sisi’s Coordinating Council on Monetary Policy. In his speech, Dr. El Erian reflected on Egypt’s economic situation, and described the “view from outside of Egypt”.

He explained that some approaches to managing the economy have become obsolete. “Egypt operates today at a common intersection of four unusually fluid circles; Economics, Policy, Politics and Geo-Politics, and Markets. All four are extremely uncertain; and the intersection is even more so.” Said Dr. El-Erian.

The event found a great level of recognition and a high level of interest; around 750 guests attended the event, making it the biggest attraction of any AmCham event. Allianz Egypt takes pride in hosting intelectual figures like Dr. El Erian, and will be arranging to host him, and other inspiring figures, in the near future.

Allianz Egypt Supports Youth in the Mediterranean Handball Tournament

The 13th Mediterranean Handball Tournament, was hosted in Alexandria, March, where Allianz Egypt partnered with the Egyptian Handball Federation, in support of the tournament. The Egyptian youth handball team, 18 years of age, were the bronze medal winners of the 2015 Mediterranean Handball Tournament which took place in Italy. They were also champions of the Arab Youth Championship in Saudi Arabia in November last year. This year, the team once again. won the tournament.

“At Allianz Egypt, we pursue partnerships with organizations that share our commitment to quality and excellence,” said Mr. Udo Krueger, Chairman and CEO of Allianz Egypt. “We are focused on community value as well as business relevance, forging relationships with partners who support and educate future generations.“ As further support, Allianz Egypt hosted the team at the Allianz Head Office for an early lunch, and provided the entire team with safety insurance policies . 4

Allianz Eg yp t

On Allianz Egypt‘s Health Portfolio In its effort to expand its health insurance programs, Allianz Egypt is providing fullfledged offerings that cover all medical needs and health care requirements for all customer segments. Starting with the comprehensive health insurance product “Health Plus”; our local health insurance program that comes at an affordable price, a wide coverage of out-patient and in-patient services, a wide network of local qualified doctors, and top selected Egyptian private hospitals and labs, all of which are being managed by our sister company “NEXtCARE”. This, in turn, ensures hands-on collaboration, coordination and speed in processes between the insurance company and health care service provider; the most crucial part when it comes to health care and medical treatments. Next, our first international health insurance product,“Best Doctors”; a specialized critical illness program that offers treatment abroad for five critical illnesses through the international network of global professionals of

Best Doctors, which is present in 40 countries. With treatment that reaches up to USD 1mn. Best Doctors is a program that combines international medical expertise, assistance and consultation with high value coverage at an affordable package, for both individuals and families. Last comes our premier international health insurance program “Allianz Worldwide Care”; a world class international health insurance

program that offers tailored plans providing the best in international health care and medical treatment across the globe. The AWC program accommodates the needs of high net worth individuals and top executives in the corporate world; offering comprehensive state-of-the-art medical coverage, over three different geographical areas. For further information, please don‘t hesitate to contact Allianz Egypt at [email protected]

Universal Life Platform: Offering You More Options U n i v er sa l l i fe p l a t form

Allianz Egypt has launched the Universal Life Platform (ULP); a type of Life Assurance that offers flexibility in premium payment, designed to allow clients to accumulate savings at the end of a policy through regular and optional premium payments, in addition to the insurance coverage.

The Universal Life Platform offers competetive features for individual life assurance policies, using adjustable fees deduction mechanism to support a better return on investment for policyholders. Withdrawing a partial amount from the investment account in case an urgent financial need arises, and/or cancelling

premiums in the case of the inability to make a premium payment, while still maintaining the insurance coverage, are some of the features that distinguish ULP. ULP products include programs for retirement, education, family protection, financial planning, and a special program for ladies, which provides optional protection against female illnesses and increasing coverage in the case of a major life event, such as first childbirth. For more information on how to contact us, please refer to the “Where to Find Us“ section on the last page.

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Al l i a n z Eg yp t

Know Your Insurance Payment Options Allianz Egypt Sales and Service Centers (SSCs) Pay your insurance premiums at any of our many Sales and Service Centers (SSCs).

Direct Collection Allianz representative will collect directly from your doorstep, for a fee of EGP 20 per collection.

Payment through Credit Cards Pay your premiums in EGP after filling a debit form at one of our SSCs or through a representative.

Fawry Pay your premiums at any of the Fawry outlets, ATMs, AUB Phone cash, or at www.myfawry.com.

Direct Debit from a Bank Account Pay your premiums from any local bank account, after filing a debit form at one of our SSCs or through a representative.

Where To Find Us 1

Allianz Egypt Head Office

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Nasr City

Business Park A, Building A1 - Cairo Festival City, New Cairo.

4/10, Misr Lel Taamir BuildingEl Sefarrat Zone, Nasr city.

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T: (+202) 2352 4138 3

Dokki SSC



92 Tahrir St. Saridar Building, Giza. | T: (+202) 3760 5445

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Maadi SSC



54 Road 261, New Maadi. | T: (+202) 2522 0200

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Wellpoint Preferred Partner

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El Mehwar El Markazy, 6th of Ocitober City. Tel. (+2) 012 2800 3026

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Alexandria Branch

San Stefano Grand Plaza, Four Seasons, 3A Floor Business Ext. T: (+203) 581 5800

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Horya

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Al Amerya Public Free Zone | T: (+203) 450 6285/450 0239 Port Said 6 El Madina Tower, El Gomhorya and Atef El Sadat St.

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65 Horya Road | T: (+203) 494 2001/391 3377/ 391 6754

T: (+2066) 322 1716/334 6037 10

Mansoura

1 Saad Zaghloul St. El Sawsan Louran Tower. T: (+2050) 210 1620

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Assuit



3 El Loaloaa Tower, Taqseem Moris Doss From El Gomhorya St. T: (+2088) 232 2174/232 2175

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South Sinai Preferred Partner El Salam Road, Viva Mall, Office number 17 Sharm El Sheikh.

For any inquiries, please do not hesitate to contact us at: Hotline: 19909 Email: [email protected] Website: www.allianz.com.eg

T: (+2) 012 2393 8067

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