FREIGHT FACTS 2015

All you need

TABLE OF CONTENTS

This 2015 edition of Freight Facts includes all the information you need about Stena Line Freight; our route net, information about the ships, crossing times, conditions and contact details. It is easy to use and helpful in your everyday life, keep it close.

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Prepared for expansion Route network The Stena Sphere Shipping Logistics Customer support systems Customs clearance Area Baltic States, Russia & CIS Area Irish Sea Area North Sea Area Scandinavia Area Black Sea Fleet Baltic Sea Fleet North Sea Fleet Irish Sea Fleet Black Sea Fleet Scandinavia Standard terms of business Conditions of carriage of goods by sea NSOCC Green card 2011 Stena Line policy for securing cargo

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WE LINK SEA, RAIL AND ROAD TRANSPORT Stena Line Group is an international transport and travel service company with Europe’s most comprehensive route network. We link sea, rail and road transport to ship goods as efficiently as possible. We have significant market shares in all our market sectors and this strong position is the result of an innovative corporate culture, which stimulates service and product development, combined with strategic company acquisitions. With our 23 ferry routes in Scandinavia, United Kingdom, Republic of Ireland and the Baltics, 39 vessels in operation and connections between ten countries we have an extensive operation throughout Europe. In addition to this Stena SeaLine’s route on the Black Sea is also an important part of our route network. The freight business continues to grow and the increase in freight volumes is a strategic milestone for us. The development of intermodal logistics solutions for the industry is continuing in cooperation with international partners. The terminals are essential in our offer to the market.

Efficiency, reliability and service are keystones in our development of the network. The terminals are growing in importance, and rail connectivity is just one example. Marketing is an important cornerstone of our “Broadening Business” concept and part of this is frequent participation in major fairs all over Europe and Russia. The challenge for 2015 is the Sulphur Directive, which affects us significantly and to reduce financial exposure, we must have very close dialogue with the market and all our customers. We work as One Company, which means that no matter which service our customers require, our well experienced sales teams are prepared to work for you. If you have any thoughts of your own, as to how we can support you even more, please let us know. We look forward to doing business with you.

GROUP FREIGHT MANAGEMENT TEAM From left

Peter Kleberg Head of Shipping Logistics Anders Peterson Head of Business Development Christer Kjellberg Project & IT Demand Manager

Richard Horswill Head of Freight, Area Irish Sea Anders Bexell Group Freight Business Analyst Björn Petrusson Freight Director Emelie Åström Group Freight Business Controller

Rob Mittelmeijer Freight Commercial Manager, Area North Sea Aivars Tauriņš Freight Commercial Manager, Area Baltic States, Russia & CIS Jacob Koch-Nielsen Freight Commercial Manager, Area Scandinavia

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Anders Claesson Freight IT Manager Joe Lindblom Freight Commercial Manager, Area Black Sea Inge Rosenbæk Carlsen Group Freight Marketing Manager

ONE OF EUROPE’S LARGEST

– links key ports and road connections across Europe and Russia The route network is also a complete, one stop freight transportation tool. The range of routes and vessels lets you choose crossings that best suit you and your customers’ needs. Some routes are served by Ro-Pax vessels and some are dedicated freight services designed specifically for accompanied and unaccompanied units.

THE NETWORK IS EASY TO ACCESS – WHEREVER YOU ARE! You can choose from a range of user-friendly, secure booking options and also our Customer Support Teams will be happy to take your calls and support you with your reservations on any Stena Line Freight route.

(Birkenhead)

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CROSSING TIMES Scandinavia Oslo-Frederikshavn 9 hrs/12 hrs (night) Gothenburg-Frederikshavn From 3 hrs 15 min Gothenburg-Kiel 14 hrs 30 min Varberg-Grenaa From 4 hrs 20 min/ 5 hrs 15min (night) Karlskrona-Gdynia From 10 hrs 30 min Trelleborg-Rostock From 6 hrs/ 7 hrs 30 min (night) Trelleborg-Sassnitz 4 hrs Esbjerg-Immingham From 18 hrs

Baltic Sea Nynäshamn-Ventspils From 10 hrs Travemünde-Ventspils From 25 hrs Travemünde-Liepāja From 26.5 hrs

North Sea Hoek van Holland-Harwich Approx 7 hrs Hoek van Holland-Killingholme Approx 11 hrs Rotterdam-Harwich Approx 8 hrs Rotterdam-Killingholme Approx 13 hrs

Irish Sea Cairnryan-Belfast From 2 hrs 15 min Liverpool (Birkenhead)-Belfast Approx 8 hrs Heysham-Belfast Approx 8 hrs 15 min Holyhead-Dublin 3 hrs 15 min Holyhead-Dun Laoghaire 2 hrs Fishguard-Rosslare 3 hrs 30 min Cherbourg-Rosslare From 17 hrs

Liepāja

Black Sea (Stena SeaLine) Illyichevsk (Odessa) Haydarpasa (Istanbul) From 22 hrs

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THE STENA SPHERE

STENA AB

BUSINESS AREAS · FERRY OPERATIONS

STENA METALL AB

· OFFSHORE DRILLING · SHIPPING

STENA SESSAN AB

The Stena Sphere consists of three parent companies, wholly owned by the Sten A Olsson family – Stena AB, Stena Sessan AB and Stena Metall AB – and their wholly and partly owned subsidiaries.

· PROPERTY · FINANCE

CARE AT EVERY LEVEL TRANSLATES INTO HIGHER EARNINGS Higher revenue, earnings, equity, liquidity and values create confidence in our future. There is an old Swedish saying that revenue serves our vanity, earnings serve our common sense, liquidity serves reality and values last forever. For us at Stena, this confidence comes from a combination of all of them.

· ADACTUM · RECYCLING

FERRY OPERATIONS · STENA LINE · STENA LINE FREIGHT

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SHIPPING LOGISTICS As supply chains are constantly changing and evolving, we continually develop logistics strategies by interacting with our customers. We listen to their needs and demands and define the service levels at which our organisation is most cost effective and have strong network focus.

We call it outside in because we know that our logistics strategy is important for our customers who are dedicated to keeping their service at the highest levels possible. Our objective at Stena Line Freight is to support logistics services to customers with our experienced and professional team, providing a wide range of both standard and customized value added services. Let us know what you require!

CONTACTS Head of Shipping Logistics Peter Kleberg +46 704 858432 [email protected] Area Scandinavia Shipping Logistics Sales Manager Fredrik Johansson +739 421820 [email protected]

Area West- and Central Europe Shipping Logistics Sales Manager Ulrich Kock +49 (0) 431 909 300 [email protected]

Area Irish Sea Shipping Logistics Sales Manager Rob Pearse +44 7786 198266 [email protected]

Area West- and Central Europe Shipping Logistics Sales Manager Peter Krämer +49 171 566 90 53 [email protected]

Area Baltic, Russia & CIS Shipping Logistics Sales Manager Boriss Danilevics +371 291 33916 [email protected]

Area North Sea Shipping Logistics Sales Manager Sebastiaan Lit +31 174 389453 [email protected]

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CUSTOMER SUPPORT SYSTEMS The painless way to boost productivity – free of charge. With STENA LINE FREIGHT you can choose from a range of Customer Support Systems (CSS) solutions that let you book space, track units, stay up to date with timetables, maintain logs of your transactions, monitor your shipping statistics and electronically receive and process invoices. This is available to you at no extra charge. • an Extranet service ideal for small to medium sized companies. • StenaConnect is a version of our own booking system – perfect for larger customers holding regular block bookings. • Smartnet customers can use mobile phones to get related information as well as transfer and cancel bookings through mobile networks. • e-invoicing enables you to receive e-invoices – all you need is an Internet connected PC. We can also arrange direct system-to-system connectivity via our • chat service • eConnect and • eInvoice Plus interfaces.

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CUSTOMS CLEARANCE Stena Line holds an Authorised Economic Operator (AEO) certificate in Sweden and Denmark, indicating that our role in the international supply chain is secure and that our customs controls and procedures are efficient and compliant. The AEO status gives Stena Line’s customs clearance departments quicker access to certain simplified customs procedures. The extensive experience we have with import and export in EU countries and Norway gives our customers optimum quality service. We handle declarations from all ports of entry and shipping companies. All business is carried out according to NSAB2000.

DANISH CUSTOMS CLEARANCE Danish clearance Provisional storing (MIO), simplified clearance (FOE), additional clearance (SUP) and complete clearance (FUE). We can handle declarations from all Danish ports of entry. EU clearance Customers’ clearance in EU We are specialists in the clearance of fish and industrial products, irrespective of the place of arrival in Denmark. Danish export E-export. We can handle declarations from all Danish ports of entry. Customs supervision fee/ factual arrival We can arrange the release of unaccompanied units shipped on our routes

which have been cleared by a registrar other than Stena Line, cf. Danish legislation (clearance codes §38, §39). NCTS Start-up of Danish NCTS documents according to the authorized sender agreement or standard procedure.

NORWEGIAN CUSTOMS CLEARANCE Norwegian clearance Clearance of industrial products irrespective of border crossing or city and at arrival directly in Bergen, Björnefjell, Brevik, Eda, Egernsund, Junkerdalen, Kivilempolo, Kristiansand, Langesund, Larvik, Oslo, Sandefjord, Skien, Stavanger, Svinesund, Tärnaby and Ørje.

Norwegian export Export declarations, all types.

Export Export declaration – industrial products.

NCTS (TET) Norway Incoming and outgoing start-up of TETs documents according to the authorized sender agreement or standard procedure.

CONTACT:

Approved consignee We close NCTS at clearances in Norway. Outward clearance certificate National transit certificates.

SWEDISH CUSTOMS CLEARANCE Import clearances – industry EU clearances for free consumption and circulation in the EEC.

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Denmark Færgehavnsvej 10 DK-9900 Frederikshavn Phone: +45 96 200 225 Fax: +45 98 42 27 50 forwardingdk@stenaline. com Sweden Box 6047 SE-371 06 Lyckeby Phone: +46 455 366 320 Fax: +46 455 244 99 sped.karlskrona@stenaline. com For further information and prices please contact Freight and Customs Service Manager Jørgen Højmark +45 96 200 348 +45 28 88 33 48 jorgen.hojmark@stenaline. com

Area Baltic States, Russia & CIS Over the last year we have worked hard to build up new connections, by searching new potentials, partners and by strengthening and broadening our service offers for our customers’ benefit.

of the reasons for choosing Stena Line. We have taken this information into account and we are now offering six weekly roundtrips on our route from Ventspils (Latvia) to Nynäshamn (Sweden) and seven roundtrips on the routes from Latvia – Travemünde (Germany).

As a result of close collaboration with one of our partners, TransContainer, Stena Line now offers an intermodal line service between Gothenburg in Sweden and Samara (Volga River) in Russia. The transportation of containers under one single order from the point of dispatch to the point of destination is arranged by use of the Swedish railway from Gothenburg to Nynäshamn (freight port just south of Stockholm), ferry to Ventspils (Latvia) and the railway to Russia, Central Asia and even China.

Our Customer Service Team is working very successfully by serving all freight bookings on the routes Ventspils – Nynäshamn and Ventspils/Liepāja - Travemünde. A pleasant fact is that more and more customers have started to use the Extranet - an electronic self-service system of booking space. Compared to last year, the number of Extranet users has increased by 40%! For our customers’ benefit and for them to be able to modify their business even more successfully we are constantly working on new services.

In our annual Customer Satisfaction Survey’s result our customers have pointed out that suitable timetables are one

What we have already achieved still isn’t enough for us.

SALES & MARKETING Riga office 4a Grēdu Street, 6th floor Rīga, LV-1019 Freight Commercial Manager Aivars Tauriņš +371 2921 4869 [email protected] Freight Sales Manager Oskars Osis +371 2866 3444 [email protected] Area Freight Sales Manager Didzis Krišjānis LT, BY, UA, MD, Caucasus +371 2863 3222 [email protected]

RESERVATIONS & OPERATIONS Specialised handling & Project cargo Jörg Krüger +46 (0) 381 20355 400 [email protected]

Reservations Ventspils – Nynäshamn/ Nynäshamn – Ventspils Sarkanmuižas dambis 25c Ventspils, LV-3601 +371 636 07335 [email protected]

Freight Sales Support Dina Garanča +371 6360 7220 [email protected]

Reservations Ventspils/Liepāja -Travemünde Travemünde - Ventspils/Liepāja Sarkanmuižas dambis 25c Ventspils, LV-3601 +371 636 07357 [email protected]

Freight Credit Controller Evija Miķelsone +371 2863 3456 [email protected] Marketing Coordinator Zane Aperāne +371 2028 4423 [email protected]

Customer Service Team Leader, Ventspils Vladislavs Samovičs +371 28665720 vladislavs.samovics@stenaline. com

Sales team Baltic States, Russia & CIS

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Nynäshamn Check-in c/o Burger Sweden AB Skytten Hällsväg 10 SE-149 30 Nynäshamn Liepāja Check-In Terrabalt Terminal 14a Brīvostas Street Liepāja, LV-3405 Travemünde Check-in Skandinavienkai Zum Hafenplatz 1 D-23570 Lübeck-Travemünde Ventspils Check-in Sarkanmuižas dambis 25c Ventspils, LV-3601

CST Baltic States, Russia & CIS

BUILDING RELIABLE CONNECTIONS

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FOCUS ON SERVICE

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Area Irish Sea Stena line connects Great Britain and Ireland with the most comprehensive choice of routes on the Irish Sea. In addition, we now operate a regular freight focused service from Ireland to France. Our fleet of modern Ropax and Freight Roro ferries provide frequent schedules and excellent all year round reliability. Our ports are situated close to motorways and other transport networks to provide our customers with fast access to their final destinations whilst our port operations keep turnaround times to a minimum to avoid delays on quay. There is simply no faster way to move freight on the Irish Sea.

SALES & MARKETING

CONTACTS

United Kingdom Office 12 Quays Terminal Tower Road Birkenhead CH41 1FE

Head of Freight, United Kingdom and Republic of Ireland Richard Horswill +44 (0) 151 906 2740 [email protected]

For sales and general enquiries please contact tel no: +44 (0) 28 90 37 28 88 or [email protected]

Head of Freight Customer Services Anna Breen +44 (0) 2890 786070 +44(0) 77 68865670 [email protected]

Northern Ireland Office Units 1-4 Victoria Business Park 9 West Bank Road Belfast BT3 9JL

Business Development Manager Rob Pearse +44 (0) 151 906 2743 +44 (0) 77 86198266 [email protected]

For sales and general enquiries please contact tel no: +44 (0) 28 90 37 28 88 or [email protected]

Business Control Manager Dave Holderness +44 (0) 1233 648575 +44 (0) 77 68068897 [email protected]

Republic of Ireland Office The Ferry Terminal Dun Laoghaire Harbour Co Dublin Republic of Ireland

Key Account Manager Phil Coles +44 (0) 1233 648585 +44 (0) 77 85928798 [email protected]

For sales and general enquiries please contact tel no: +353 (0) 1204 7720 or [email protected]

Area Sales Manager Alex McDonald +44 (0) 151 906 2750 +44 (0) 79 18055038 [email protected]

We offer a range of services from shipments of Driver Accompanied vehicles, unaccompanied freight trailers, temperature controlled cargo and trade cars to shipping logistics project cargos, including high and heavy loads. We pride ourselves in providing consistent, good quality service, seeking to build partnerships with our customers in the longer term. Our Freight booking systems are best in class and can be tailored to individual customer needs, improving efficiency and saving back office cost. Our professional and highly trained Customer Services Team are dedicated to keeping your freight moving 24/7.

Area Sales Manager Richard O’Loughlin +44 (0) 79 17581115 [email protected] Area Sales Manager Joanne Harkin +44 (0) 2890 786093 +44 (0) 77 64822984 [email protected]

Area Sales Manager Ben Radford +353 (0) 53 9161535 +353 (0) 86 0343333 [email protected] Sales Support Manager Margo Montgomery +44 (0) 2890 786050 margo.montgomery@stenaline. com

Area Sales Manager David Byrne +353 (0) 1204 7612 +353 (0) 87 9131204 [email protected]

Sales team Irish Sea

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RESERVATIONS Telephone bookings (all routes) From within United Kingdom Tel: 0845 070 4000

Reservations Service Manager Republic of Ireland Routes Christina Baker +44 (0) 2890 786075 [email protected]

From within Republic of Ireland Tel: 01 204 7722

PORT OPERATIONS & CHECK-IN

From outside United Kingdom and Republic of Ireland: Northern Irish Sea Routes Tel: +44 (0) 870 850 3535 Republic of Ireland Routes Tel: +353 (0) 1 204 7722 North Sea Routes Tel: +31 (0) 174 315858 Email bookings freightbooking.uk.roi@stenaline. com Fax bookings United Kingdom and Northern Ireland Fax: +44 (0) 2890 786088 Fax: +44 (0) 2890 786089 Fax: +44 (0) 2890 786090 Fax bookings Republic of Ireland Fax: +353 (0) 1 204 7613 Fishguard Fax: +353 (0) 1 204 7806 Rosslare Fax: +353 (0) 1 204 7614 Irish Sea Reservations: 07.0023.00 daily (incl. public holidays)

Belfast VT1 VT1, Victoria Business Park West Bank Road Belfast BT3 9JN, United Kingdom Tel: +44 (0) 2890 786190 Fax: +44 (0) 2890 786194 Belfast VT2 VT2, Victoria Business Park West Bank Road Belfast BT3 9JN, United Kingdom Tel: +44 (0) 2890 786095 Fax: +44 (0) 2890 775520 Belfast VT4 Victoria Terminal 4 West Bank Road Belfast BT3 9JL, United Kingdom Tel: +44 (0) 2890 884062 Fax: +44 (0) 2890 884081

Harwich Harwich International Port Partkeston Quay Harwich Essex CO12 4SR, United Kingdom Tel: +44 (0) 1255 243434 Fax: +44 (0) 1255 252149 Heysham North Quay Heysham Harbour Morecombe Lancashire, LA3 2XF, United Kingdom Tel: +44 (0) 1524 865050 Fax: +44 (0) 1524 865070 Holyhead Station Approach Holyhead, Gwynedd LL65 1DQ, United Kingdom Tel: +44 (0) 1407 606607 Fax: +44 (0) 1407 606605 Killingholme Humber Sea Terminal Clough Lane North Killingholme North Lincolnshire DN40 3JP, United Kingdom Tel: +44 (0) 1469 542170 Fax: +44 (0) 1469 542179

Liverpool 12 Quays Terminal Tower Road, Birkenhead Liverpool, Wirral, CH41 1FE United Kingdom Tel: +44 (0) 151 906 2700 Fax: +44 (0) 151 906 2718 Dublin Alexandra Road Dublin Port Dublin 1, Republic of Ireland Tel: +353 (0) 1 704 7100 Fax: +353 (0) 1 855 3278 Dun Laoghaire The Ferry Terminal Dun Laoghaire Harbour Co Dublin, Republic of Ireland Tel: +353 (0) 1 204 7682 Fax: +353 (0) 1 204 7638 Rosslare The Ferry Terminal Rosslare Harbour Co Wexford, Republic of Ireland Tel: +353 (0) 53 916 1560 Fax: +353 (0) 53 916 1599

Cairnryan Ferry Terminal Belfast Way Loch Ryan Port Cairnryan, DG9 8RG, United Kingdom Tel: +44 (0) 1581 622118 Fax: +44 (0) 1581 622144

Freight Reservations Manager Mairead Elliott +44 (0) 2890 786152 [email protected]

Cherbourg Quai de Normandie 5011 Cherbourg France Tel: +33 (0) 233 432387 Fax:+33 (0) 233 543221

Freight Reservations Support Manager (Ireland) Cairnryan/Belfast Philip McKibbin +44 (0) 2890 786151 [email protected]

Fishguard Fishguard Harbour Goodwick, Pembrokeshire SA64 OBU, United Kingdom Tel: +44 (0) 1348 404405 Fax: +44 (0) 1348 404445

Reservations Service Manager Diagonal Routes Gary Barlow +44 (0) 2890 786082 [email protected] CST Irish Sea

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MEETING ALL THE NEEDS

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Area North Sea Stena Line’s activities on the North Sea continue to grow due to the increasing demands on the market. A few years ago we introduced much larger vessels between Hoek van Holland and Killingholme and these vessels have now reached their maximum capacity.

conditioned trailers (but not exclusively) around our Hoek van Holland hub and to concentrate on tilt trailers, exceptional and rail/ferry transport around the Europoort, offering gateways to and from both Killingholme and Harwich. In the coming years we will be developing our services and frequencies even further, despite the difficult period the ferry world will be going through with the introduction of the 0,1% low sulphur legislation in the SECA region as from January 2015.

This has led to the decision of introducing additional tonnage on Killingholme operating to and from the Europoort from September 2014. This step brings us to our ideal scenario of concentrating on driver accompanied and temperature

SALES & MARKETING Benelux office Stationsweg 10 NL-3151 HS Hoek van Holland The Netherlands Freight Commercial Manager Rob Mittelmeijer +31 (0)174 38 94 50 [email protected] Shipping Logistics Sales Manager Sebastiaan Lit +31 (0)174 38 94 53 [email protected]

RESERVATIONS & OPERATIONS OFFICE Account Manager Freight Pierre Bastin +31 (0)622 20 81 33 [email protected]

Stationsweg 10 PO Box 2 NL-3150 AA Hoek van Holland Tel:+31 (0)174 389 456 Fax: +31 (0)174 389 459

Account Manager Freight/Marketing Nell Eichhorn +31 (0)174 38 94 51 [email protected]

Reservations Tel: +31 (0)174 315 858 Fax: +31 (0)174 389 468 Fax: +31 (0)174 389 469 [email protected]

Freight Reservations & Sales Support Manager Ronald Rolaff +31 (0)174 38 94 65 [email protected]

Sales team North Sea

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Hoek van Holland Check-in Haven nummer 901/ Slachthuisweg Hoek van Holland Tel: +31 (0)174 389 460/423 Fax: +31 (0)174 389 429 Rotterdam (Europoort) Check-in Haven nummer 5812 Elbeweg 91 (Beneluxhaven) 3198 LC Europoort (Rotterdam) Tel: +31 (0)181 242190 Fax: +31 (0)181 242199

CST North Sea

EXPANDING IN EUROPE

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Area Scandinavia Scandinavia is a complex market with a fast moving business where the customers constantly seek the optimal “route to market”. Therefore and based on our wide route network our focus on delivering value added solutions continues. When entering 2015 we have during the past year expanded our overall route network further as well as having upgraded with more Intermodal solutions. Our solutions link together not only important freight ports but also important freight hubs throughout the area.

Close to our heart are also the drivers who should feel welcome when boarding a Stena Line vessel, all of which are equipped for the maximum comfort and well deserved resting conditions. We have seen good growth on our routes during 2014 and we really appreciate the good cooperation we have with our many customers. Close cooperation and good relations is a fundamental part of developing solutions that are asked for by our customers so we in turn help to get the goods to the market.

SALES & MARKETING Sweden/Finland Freight Building Denmark Terminal SE-405 19 Gothenburg, Sweden

Sales Support/Indoor Sales Ulla Eliasson +46 (0)31 858698 [email protected]

Sales Support/Indoor Sales Ulf Persson +46 (0)42 186015 [email protected]

Sales Support Britta Dreier +49 (0)431 909 301 [email protected]

Freight Commercial Manager Jacob Koch-Nielsen +46 (0)31 858434 [email protected]

Sales Support/Indoor Sales Linda Ildebo +46 (0)31 858690 [email protected]

West Central Europe (Kiel) Schwedenkai 1 DE-24103 Kiel, Germany

Area Sales Manager Carl Rappat +49 (0)431 909 332 [email protected]

Area Sales Manager Cathrine Råbacka +46 (0)31 858438 [email protected]

Area Sales Manager Per Åkerberg + 46 (0)31 858437 [email protected]

Business Development Steen Nielsen +46 (0)31 858443 [email protected]

Area Sales Manager Magnus Gabrielson +46 (0)31 858442 magnus.gabrielson@stenaline. com

Area Sales Manager Sönke Thiebel (Germany & Switzerland) +49 (0)431 909 333 [email protected]

Central Europe (Rostock) Zum Fährterminal 1 18147 Rostock Deutschland

Indoor Sales René Kunst +49 (0)431 909 335 [email protected]

Freight Manager Christof Weichbrodt +49 (0)381 20355 315 [email protected]

Sweden/Finland

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West Central Europe (Kiel)

Area Sales Manager Jürgen Schulz +49 (0)431 909 330 [email protected]

Norway Oslo Akerhusstranda 53 0150 Oslo

Area Sales Manager Marcel Carstensen +49 (0)381 20355 334 marcel.carstensen@stenaline. com

Area Sales Manager Petter Myrann +47 90 83 50 19 [email protected]

Rail Manager Bernd Russ +49 (0)381 20355 333 [email protected] Indoor Sales Katrin Kästner +49 (0)381 20355 332 [email protected] Indoor Sales Ramona Dannenberg +49 (0)381 20355 331 ramona.dannenberg@stenaline. com Denmark Frederikshavn Færgehavnsvej 10 DK-9900 Frederikshavn Freight Manager Claus Riis +45 96 200 221 [email protected] Key Account Manager Paul Wang +45 75 15 84 22 [email protected] Sales Support Denmark Katrine Christensen +45 96 200 252 katrine.christensen@stenaline. com

Poland & Ukraine Gdynia Ul. Kwiatkowskiego 60 PL 81-156 Gdynia, Poland Freight Manager Henryk Kaluzny Poland & Ukraine +48 50 800 27 22 [email protected] Area Sales Manager Przemysław Sachaj Poland & Ukraine +48 50 800 27 33 przemyslaw.sachaj@stenaline. com Area Sales Manager Pawel Hillar Poland +48 50 800 27 15 [email protected]

Central Europe (Rostock)

Sales Support/Indoor Sales Ewa Murawska +48 58 660 92 97 [email protected] Sales Support/Indoor Sales Beata Kosciuk-Bomba +48 58 660 92 92 beata.kosciuk.bomba@stenaline. com

Denmark & Norway

Freight Service Manager Jørgen Højmark +45 96 200 348 [email protected] Esbjerg (DK-UK) Dagvej 1, DK-6700 Esbjerg Freight Manager Jørn Haubjerg +45 28 883 206 [email protected] Freight Service Gitte Brandt +45 28 883 207 [email protected]

Poland & Ukraine

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CUSTOMER SERVICE/ RESERVATIONS ALL ROUTES IN SCANDINAVIA Customer Service Team Gothenburg/Reservations Office Emigrantvägen 20 SE-405 19 Gothenburg Tel: +46 (0)31 704 08 00 [email protected] Customer Service Team Rostock/ Reservations Office Zum Fährterminal 1 Überseehafen DE-18147 Rostock Tel: +49 (0)381 666 37 933 Fax: +49 (0) 381 203 55 236 [email protected] Customer Service Team Gdynia/ Reservations Office Ul. Kwiatkowskiego 60 PL-81156 Gdynia Tel: +48 58 660 92 93 Fax: +48 58 660 92 10 [email protected] Customer Service Team Kiel/ Reservations Office Schwedenkai 1 DE-24103 Kiel Tel +49 431 9096 [email protected] Esbjerg Office, Reservations and Check-in (Esbjerg-Immingham Route) Dagvej 1 DK-6700 Esbjerg Tel +45 75 14 41 44 Fax +45 75 14 41 45 freightbooking.esbjerg@stenaline. com From within Denmark Tel +45 96 200 222 From within Sweden Tel +46 (0)31 704 08 00 From within Norway Tel: +47 909 49 217 From within Germany Tel +49 (0)381 666 37 933 From within Poland Tel +48 58 660 92 93 Freight Customer Service Manager Magnus Weghammar +46 (0) 31 85 81 44 magnus.weghammar@stenaline. com

CHECK IN/CUSTOMS Gothenburg bound for Denmark Masthugget, Emigrantvägen 20 SE-405 19 Gothenburg Tel +46 (0) 31 85 84 20

Rostock Zum Fährterminal 1 Überseehafen DE-18147 Rostock Tel +49 381 203 55 466

Stena Scanrail bound for Denmark Lundby Hamngata Frihamnen, Hisingen, Gothenburg Tel +46 (0)31 85 80 30

Sassnitz Hafeneingangsgebäude Nr. 20 Fährhafen Mukran DE-18546 Sassnitz Tel +49 38392 673 466

Gdynia Ul. Kwiatkowskiego 60 PL-81156 Gdynia Tel +48 58 660 58 75 Kiel Schwedenkai 1 DE-24103 Kiel Tel +49 431 909 312

Gothenburg bound for Germany Majnabbe, Majnabbegatan, Gothenburg Tel +46 (0) 31 858465 Varberg Ferry terminal SE-432 22 Varberg Tel: +46 (0)340 690837 Karlskrona Ferry Terminal Verkö SE-371 06 Lyckeby Tel +46 (0)455 366 330 CST Gothenburg Trelleborg Travemündeallen SE-231 42 Trelleborg Tel +46 410 650 60 Frederikshavn (Customs service) Trafikhavnen DK-9900 Frederikshavn Tel +45 96 200 225 [email protected] Grenaa (Customs service) Færgevej 1 DK-8500 Grenaa Tel +45 96 200 283 grenaa.forwarding@stenaline. com CST Poland Esbjerg Office, Reservations and Check-in (Esbjerg-Immingham Route) Dagvej 1 DK-6700 Esbjerg Tel +45 75 14 41 44 Fax +45 75 14 41 45 freightbooking.esbjerg@ stenaline.com Oslo Utstikker II Vippetangen Oslo Tel +47 90 94 92 17 [email protected]

CST Central Europe Rostock

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Area Black Sea Being part of one of Europe´s largest route networks we are ready to grow inside the Black Sea. After only one year behind us, we can proudly say that during this turbulent year in the region we fulfilled our commitment to grow and act as an important tool for the Turkish and CIS regions export and import economy.

A big focus for us moving forward is how to improve how we meet our customers’ requests, more on customer orientated solutions in the terminals, and improving our service inside the port areas, which are already located close to motorways and other important logistics network.

From the start we have concentrated on providing a timely and frequent ferry service. During 2014 we strengthened our sales, customer service and expanded our local presence next to our customers, all over CIS and Turkey.

UKRAINE Ilychevsk office Ilyichevsk-5, Odessa reg. 68094, Ukraine Freight Sales Support [email protected]. ua Phone: +380 48 717 06 44

RESERVATIONS Ilychevsk, Odessa reg. - Haydarpasa, Istanbul Haydarpasa, Istanbul - Ilychevsk, Odessa reg. Ilyichevsk-5, Odessa reg. 68094, Ukraine [email protected]. ua Phone: +380 48 717 06 44

Ilychevsk Terminal Check-in 6, Truda Sq. Ilyichevsk Odessa region 68001 Ukraine GPS: 46° 20′ 45.95″ N, 30° 39′ 4.82″ E

With confidence in the Turkish economy together with a strong believe in the region’s economy we foresee a growth of trade between the surrounding countries where we are ready on bridging the Black Sea.

TURKEY

RESERVATIONS

Istanbul office Omer Avni M. Inebolu S. No: 67 34427 Setustu Kabatas Istanbul Turkey

Haydarpasa, Istanbul - Ilychevsk, Odessa reg. Ilychevsk, Odessa reg. Haydarpasa, Istanbul Omer Avni M. Inebolu S. No: 67 34427 Setustu Kabatas Istanbul Turkey [email protected] Phone: +90 850 288 66 66

Sales Manager Serkan Ülgen serkan.ulgen@stenasealine. com.tr +90 850 288 66 66

Turkish Speaking in Ilychevsk Terminal Check-in Terminal Operations Coordinator Ufuk Topcuoglu ufuk.topcuoglu@stenasealine. com.tr +380 63 710 50 36

Freight Sales Support [email protected] Phone: +90 850 288 66 66

Sales team Ukraine

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Haydarpasa Terminal Check-in TCDD Liman Isletmesi Mudurlugu Haydarpasa, Istanbul – Turkey GPS: 41° 0′ 32″ N, 29° 0′ 38″ E

Sales team Turkey

GROWING STRONGER TOGETHER

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FLEET BALTIC SEA TRAVEMÜNDE-VENTSPILS & LIEPÃJA

Urd

Built/rebuilt 1981/1991/1992 1998/2001 Length 171.05 m Width 20.82 m Capacity 186 passengers

Ask

Lane metres 1,598 m Height clearance 5.80 m Width clearance 7.00 m

Built/rebuilt 1982/1991/ 1993/2001 Length 171.05 m Width 20.82 m Capacity 186 passengers

Stena Flavia

Built/rebuilt 2008 Length 186 m Width 25.60 M Capacity 830 passengers Lane metres 2,300 m Height clearance 5.20 m Width clearance 6.00 m

NYNÄSHAMN-VENTSPILS

Scottish Viking

Built/rebuilt 2009 Length 196.5 m Width 26 m Capacity 880 passengers Lane metres 2,255 m + 195 cars Height clearance 5.20 m Width clearance 6.00 m

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Lane metres 1,598 m Height clearance 5.50 m Width clearance 4.00 m

FLEET NORTH SEA HOEK VAN HOLLAND-HARWICH

Stena Hollandica

Built/rebuilt 2010 Length 240 m Width 32 m Capacity 1,200 passengers

Stena Britannica

Lane metres 5,500 m Height clearance 5m Max terminal 4.35 m Width clearance 4.80 m

ROTTERDAM-KILLINGHOLME

Lane metres 5,500 m Height clearance 5.00 m Max terminal 4.35 m Width clearance 4.80 m

HOEK VAN HOLLAND-KILLINGHOLME

Stena Scotica

Built 1996 Length 143 m Width 23,2 m Capacity 12 passengers

Built/rebuilt 2010 Length 240 m Width 32 m Capacity 1,200 passengers

Stena Transporter | Stena Transit

Lane metres 1,590 m Height clearance 4.80 m Width clearance 3.00 m

Built/rebuilt 2011 Length 212 m Width 40 m Capacity 300 passengers

Lane metres 4,057 m Height clearance 4.90 m Max terminal 4.35 m Width clearance 4.80 m

ROTTERDAM-HARWICH

Capucine/Severine

Built/rebuilt 2011 Length 152 m Width 22 m Capacity 12 passengers Lane metres 1,549 m Height clearance 7.10 m (main deck)/ 5.0 m (tank top) Width clearance 3.00m

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FLEET IRISH SEA CAIRNRYAN-BELFAST

ROSSLARE-CHERBOURG

Stena Superfast VII, Stena Superfast VIII

Built/rebuilt 2011 Length 203 m Width 25 m Capacity 1,200 passengers Lane metres 1,891 m

Stena Horizon

Height clearance 5.05 m Width clearance 4.50 m if under 3 m high 3.60 m if over 4.4 m high

Built 2006 Length 186.46 m Width 26.5 m Capacity 1,000 passengers Lane metres 2,240 m

Height clearance 4.90 m Width clearance 5.30 m

HOLYHEAD-DUBLIN

Stena Adventurer

Built/rebuilt 2003 Length 210.8 m Width 29.3 m Capacity 1,500 passengers

Stena Nordica

Lane metres 3,400 m Height clearance 5.10 m Width clearance 6.00 m

Built/rebuilt 2000 Length 170.5 m Width 25.8 m Capacity 450 passengers

FISHGUARD-ROSSLARE

Lane metres 1,950 m Height clearance 5.20 m Width clearance 4.50 m

HOLYHEAD-DUN LAOGHAIRE

Stena Europe

Stena Explorer

Built/rebuilt 1981/95/2002 Length 149 m Width 27 m Capacity 1,386 passengers Lane metres 1,223 m Height clearance 4.40 m Width clearance 3.65 m

Built/rebuilt 1996 Length 127 m Width 40 m Capacity 1,500 passengers Lane metres 1,100 m Height clearance 4.70m Width clearance 2.60 m

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LIVERPOOL (BIRKENHEAD)-BELFAST

Stena Lagan, Stena Mersey

Built/rebuilt 2005 Length 186.46 m Width 25.6 m Capacity 980 passengers

Stena Hibernia

Lane metres 2,240 m Height clearance 4.90 m Width clearance 5.30 m

Built/rebuilt 1996 Length 142.4 m Width 23.2 m Capacity 12 passengers

Lane metres 1,640 m Height clearance 5.20 m Width clearance 5.30 m

HEYSHAM-BELFAST

Stena Performer, Stena Precision

Built/rebuilt 2012 Length 142m Width 25m Capacity 12 passengers Lane metres 2,166 m Height clearance 5.30 m Width clearance 5.00 m

FLEET BLACK SEA ODESSA REGION-ISTANBUL

Stena Sea Partner

Built/rebuilt 1989/1994 Length 171.50 m Width 24.05 m Capacity 875 passengers Lane metres 1,435 m (including 711 m rails) Height clearance 4.80 m Width clearance 9.50 m

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FLEET SCANDINAVIA GOTHENBURG – FREDERIKSHAVN

Stena Danica

Built/rebuilt 1983/05 Length 155 m Width 29 m Capacity 2,274 passengers

Stena Jutlandica

Lane metres 1,640 m Height clearance 4.45 m Width clearance 6.00 m

Built/rebuilt 1996/06 Length 183 m Width 28 m Capacity 1,500 passengers Lane metres 2,100 m

Height clearance 4.90 m Width clearance 6.20 m

OSLO – FREDERIKSHAVN Stena Scanrail

Stena Saga

Built/rebuilt 1972/03 Length 142 m Width 19 m Capacity 36 drivers Lane metres 1,000 m Height clearance 5.20 m Width clearance 9.35 m Harbour gate 4.70 m

Built/rebuilt 1981/06 Length 166 m Width 28 m Capacity 1,700 passengers Lane metres 620 m Height clearance 4.40 m Width clearance 6.00 m Harbour gate 5.30 m

KARLSKRONA – GDYNIA

Stena Vision | Stena Spirit

Built/rebuilt 1987/07/10 1987/07/11 Length 176 m Width 29 m Capacity 1,300 passengers

Stena Baltica

Lane metres 1,900 m Height clearance 4.45 m Width clearance 4.50 m

Built 2007 Length 167.80 m Width 26.80 m Capacity 210 passengers

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Lane metres 2188 m Height 5.20 m Width Clearance 5,80 m

GOTHENBURG – KIEL

Stena Germanica

Built/rebuilt 2001/07/10 Length 240 m Width 29 m Capacity 1,300 passengers

Stena Scandinavica

Lane metres 3,907 m Height clearance 4.75 m Width clearance 5.80m

Built/rebuilt 2001/07/11 Length 240 m Width 29 m Capacity 1,300 passengers

Lane metres 4,100 m Height clearance 4.75 m Width clearance 6.00 m

TRELLEBORG – ROSTOCK

Skåne

Built/rebuilt 1998 Length 200.20 m Width 29.6 m Capacity 600 passengers

Mecklenburg-Vorpommern

Lane metres 3,295 m (Including 1,120 m rails) Height clearance 4.85 m Width clearance 9.50 m

TRELLEBORG – SASSNITZ

Lane metres 3,202 m (including 945 m rails) Height clearance 4.80 m Width clearance 11.25 m

VARBERG – GRENAA

Sassnitz

Built/rebuilt 1989/1994 Length 171.50 m Width 24.05 m Capacity 875 passengers

Built/rebuilt 1996/2003 Length 199.95 m Width 29.50 m Capacity 600 passengers

Stena Nautica

Lane metres 1,435 m (including 711 m rails) Height clearance 4.80 m Width clearance 9.50 m

Built/rebuilt 1985/02 Length 137 m Width 24 m Capacity 900 passengers

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Lane metres 1,100 m Height clearance 4.45 / 4.65 m Width clearance 5.70 / 4.00 m

STANDARD TERMS OF BUSINESS FOR STENA LINE FREIGHT CUSTOMERS For Stena SeaLine, please visit www.stenasealine.com 1. ACCOUNTING CREDIT ACCOUNTS 1.1.1 The Stena Line Freight Division of Stena Line Scandinavia AB (below, “SLF”) will issue to the freight customer (below, “the Customer”) an invoice in respect of each consignment made under an authorised credit account. Specific payment terms are stated on each invoice. Invoices may be provided electronically or in any other form at SLF’s convenience. 1.1.2 Credit facilities are for the carriage and incidental charges payable to SLF. Credit facilities do not extend to amounts due to local customs and excise authorities in the port of arrival in respect of customs duty or value added tax. It is the responsibility of the Customer to ensure that sufficient funds are available at the port concerned for duty and tax to be paid. 1.1.3 Where any part of any invoice may be questioned by the Customer in good faith, the amount in question may be deducted until the query is resolved but the balance must be paid in full. Details of any query, including the invoice number, date of sailing and the reason for the deduction, must be notified to SLF within the period of credit allowed for your credit account. 1.1.4 SLF will invoice statutory interest for late payments in all our commercial transactions. Late payment means payment not made according to the agreed payment terms. Statutory interest for late payments means simple interest which is equal to the sum 8% plus reference rate. The reference rate is set by the European Central Bank for Euro countries, for other countries the reference rate is set by the national central bank.

1.1.6 Where SLF has agreed in writing that credit facilities may be transferred by the Customer for use by third parties, the Customer shall strictly comply with all conditions applied by SLF to any such third party use. The Customer shall remain liable for charges arising in relation to the Customer’s credit account regardless of whether the credit facility or other documentation concerned is used by the Customer or by a third party. 1.1.7 SLF may at its discretion withdraw any credit account or quoted rate at any time. However, withdrawal will only apply to future consignments and SLF will endeavour to give reasonable notice to the Customer of any intention to withdraw.

2 BOARDING CARDS AND QUOTED RATES 2.1.1 Each consignment by the Customer represents a separate contract of carriage and will be evidenced by a completed boarding card. Except under completed boarding cards, there is no contractual relationship between the carrier, as defined in the Stena Line Conditions of Carriage, and the Customer. 2.1.2 SLF will quote rates to the Customer which will apply to any boarding card completed prior to withdrawal or variation of these rates by SLF and will be subject to any conditions imposed by SLF.

3 CONDITIONS OF CARRIAGE

6 LAW AND JURISDICTION

3.1.1 The performance of the Freight operation is governed by Stena Line Conditions of Carriage.

6.1.1 The provisions set out in these Standard Terms of Business for freight customers shall be governed by and in accordance with Swedish law and any dispute arising under/or in relation hereto shall exclusively be determined by the District Court of Gothenburg, save for matters relatingto unpaid freight and/or related charges which may be pursued before a court or a tribunal in a jurisdiction at SLF discretion and the law at such place be then applicable.

3.1.2 No failure or delay by SLF in enforcing any provision of these Terms shall be construed as a waiver of that provision or of any other provision of these Terms. 3.1.3 No claim of any kind against SLF (or any Carrier) shall be set off against any payment due and payable to SLF under these terms.

4 CONFIDENTIALITY CLAUSE 4.1.1 The Freight Agreement is confidential and may not be assigned to any third party or referred to by any such party.

5 EARLY TERMINATION OF CONTRACT 5.1.1 The Carrier reserves the right to terminate the contract in the event of a change in the ownership of the party to the contract and/or any of its formally affiliated companies. Furthermore, the Carrier reserves the right to terminate the contract, should the Customer not carry the volumes quoted for. In case a contract is terminated for whatever reason, all outstanding amounts falls due.

1.1.5 If the Customer is in default in making a payment under these terms or exceeds its credit limit or permits the use of credit facilities by third parties without authority from SLF or fails to comply with these terms in some other way, then SLF may at its discretion, cancel the Customer’s credit account at which time all amounts from the Customer to SLF shall become payable immediately upon written demand from SLF.

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7 GENERAL 7.1.1 The benefit of each contract of carriage with the Customer may be assigned by SLF. 7.1.2 In the event of any inconsistency or conflict in the interpretation and or application of SLF Standard Terms of Business and Stena Line Fuel Surcharge Adjustment Model whether incorporated in individual contracts or not the wording of Stena Line Conditions of Carriage shall take precedence save for in matters relating to law and jurisdiction and / or matters governed by mandatory national law. 7.1.3 These terms shall come into force on 1st October 2014 and replace all of these previous terms and conditions whatsoever.

STENA LINE CONDITIONS OF CARRIAGE 1 GENERAL PROVISIONS 1.1 APPLICABILITY 1.1.1 The provisions set out and referred to in these Conditions shall apply to every contract concluded with the Carrier for the performance of the entire transport as undertaken by the Carrier, whether evidenced by the issue of a document or not. These conditions must be read in conjunction with the Standard Terms of Business For Freight Customers. 1.1.2 These terms shall come into force on 1st October 2014 and replace all of these previous terms and conditions whatsoever.

1.2 JURISDICTION- AND CHOICE OF LAW CLAUSE 1.2.1 Disputes arising under or in relation to the Contract of Carriage shall be determined by the District Court of Gothenburg in accordance with Swedish law and subject to these Conditions. No proceedings may be brought before any other court or tribunal unless the parties expressly agree on both the choice of another court or tribunal and the law at that place to be then applicable, save for matters relating to unpaid freight and / or related charges which may be pursued before a court or a tribunal in a jurisdiction at the Carrier’s sole discretion and the law at that place to be then applicable.

1.3 PARAMOUNT CLAUSE 1.3.1 Notwithstanding anything provided for in Chapter 3 of these Conditions: if it can be proved where the loss or damage occurred, the Carrier and/or the Merchant shall, as to the liability of the Carrier, be entitled to require such liability to be determined by the provision contained in any international convention or national law which provisions: 1) cannot be departed from by private contract to the detriment of the claimant and, 2) would have applied if the Merchant had made a separate and direct contract with the Carrier in respect of the particular stage of transport where the loss or damage occurred and received as evidence thereof a Bill of Lading or any particular document which must be issued if such international convention or national law shall apply except that under no circumstances shall the Carrier’s liability extend to live animals and/or Goods that are stated to be carried on deck and are so carried. 1.3.2 In so far as no provisions contained in any international convention or

mandatory national law apply to the carriage by sea the liability of the Carrier shall be determined by the Hague Rules contained in the International Convention for the Unification of Certain Rules of Law relating to Bills of Lading, signed at Brussels on 25 August 1924 as amended by the Protocol signed at Brussels on 23 February 1968 and the protocol in relation to SDR’s signed at Brussels on 21 December 1979 from the time the Goods are received at the sea terminal in the port of loading to the time the Goods are delivered or despatched from the sea terminal in the port of discharge. The aforesaid shall also determine the liability of the Carrier in respect of coastwise carriage and/or carriage by inland waterways as if such carriage was carriage by sea. Furthermore all such AoT on deck, as described in this clause, shall be carried under the same liability as stated above.

1.4 DEFINITIONS “AoT” means “article of transport” and includes, unless otherwise indicated, any vehicle, container, flat, pallet, trailer, transportable tank and similar items used for the consolidation of goods as well as timber packages, “Carrier” means the party who has undertaken to perform or to procure the performance of the entire transport from the place of receipt or port of loading to the port of discharge or the place of delivery, whichever respectively applies, “Goods” includes, unless otherwise indicated, the AoT as well as the contents thereof, “Merchant” includes the Shipper, Receiver, Consignor, Consignee, Holder of any document evidencing the Contract of Carriage and the Owner of the Goods, “SDR” means Special Drawing Right as defined by the International Monetary Fund.

2 PERFORMANCE OF THE CONTRACT 2.1 METHODS- AND ROUTES OF TRANSPORTATION 2.1.1 The Carrier shall use reasonable endeavors to complete the transport and to deliver the Goods at the place designated for delivery. 2.1.2 Times shown in timetables, sailing plans or elsewhere are approximate and not guaranteed. They are not to be considered part of the Contract of Carriage and are subject to change without notice.

2.1.3 The Carrier is entitled to perform the transport in any reasonable manner and by any reasonable means, methods and routes; in accordance herewith, for instance, in the event of carriage by sea, vessels may sail with or without pilots, undergo repairs, adjust equipment, drydock and assist vessels in all situations. 2.1.4 The Carrier shall be entitled to subcontract on any terms, the whole or any part of the carriage, loading, unloading, storing, warehousing, handling and any and all duties whatsoever undertaken by the Carrier in relation to the Goods. 2.1.5 All expenses relating to tendering, loading and discharging of Goods that require equipment, gear or appliances not permanently fitted to or available at the quayside or on the Vessel to be for the Merchant’s account. Notwithstanding the provisions of clause 1.3.2 the liability of the Carrier in respect of heavy lifts is limited to the period from the time when the Goods are loaded until the time they are discharged from the Vessel.

2.2 DELIVERY 2.2.1 If the Merchant does not take delivery of the Goods immediately after their arrival at the terminal, the Carrier shall be entitled to charge a daily terminal parking fee, in addition, the Merchant is under an obligation to collect the Goods within 14 days after the Carrier calls on the Merchant to do so. If the Merchant fails to collect the Goods, the Carrier may, without further notice to the Merchant, store the Goods on behalf of the Merchant and at the Merchant’s sole risk and expense subject, if requisite, to the lien provisions of clause 5.2.1 hereof. Such storage shall constitute delivery for the purpose of the chapter 3 and the clause 1.3 of these Conditions of Carriage of Goods by Sea and the liability of the Carrier in respect of the Goods shall wholly cease. 2.2.2 In the event that the Merchant fails to take delivery of the Goods within one month after the Carrier has called on him to do so, the Carrier shall, without further notice to the Merchant, be at liberty to sell the Goods by public auction, or otherwise at his discretion, at the Merchant’s expense and without any liability towards the Merchant. 2.2.3 However, dangerous Goods must be removed from the port of discharge as soon as is practicable unless specific permission has been obtained for the Goods to remain in the port.

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2.3 HINDRANCES AFFECTING PERFORMANCE 2.3.1 The Carrier shall at all times be entitled to refuse to carry, or to delay the carriage of cargoes including, but not limited to, dangerous cargoes, live animals, new or second hand trade vehicles or any cargoes of unusual dimensions. Furthermore, the carrier is entitled to refuse to carry any Goods not being handled as prescribed by the Stena Line policy for securing cargo. 2.3.2 If at any time the performance of the Contract of Carriage is or will be affected by any hindrance, risk delay, difficulty or disadvantage of whatever kind including strike and if by virtue of sub-clause (1) the Carrier has no duty to complete the performance of the Contract, the Carrier whether or not the transport has commenced may, without prior notice to the Merchant, elect to: 1) treat the performance of the Contract of Carriage as terminated and place the Goods at the Merchant’s disposal at any place which the Carrier shall deem safe and convenient, or 2) deliver the Goods at the place designated for delivery. In any event the Carrier shall be entitled to full freight for any Goods received for transportation and additional compensation for extra costs resulting from the circumstances referred to above. 2.3.3 The Merchant undertakes that no Dangerous Goods shall be tendered to the Carrier without his express consent in writing and without appropriate labelling of the Goods and the AoT. If any Dangerous Goods are delivered to the Carrier without such written consent and/or labelling or in the opinion of the Carrier are liable to become a risk to the method of transport, other cargoes, or the environment they may at any time be discharged, destroyed or rendered harmless and be disposed of by the Carrier. Such undertaking shall be at the Merchant’s risk and expense, except when General Average is declared.

2.4 CONSOLIDATION OF GOODS 2.4.1 Goods may be consolidated by the carrier in an AoT. If an AoT has not been consolidated and prepared for conveyance by the Carrier, the Carrier shall, without prejudice to the rights available to the Carrier under Chapter 3 and clause 1.3 hereof, not be liable for damage to or loss of the Goods therein nor for any damage to or loss of the AoT itself and the Merchant shall indemnify the Carrier

for any loss, damage or expense incurred by the Carrier, if such loss, damage or expense is attributable to: 1) overloading, negligent or inadequate consolidation, securing, covering or locking the AoT, 2) the Goods being unsuitable for carriage in the AoT actually used, 3) the unsuitability or defective condition of the AoT, unless the AoT has been supplied by the Carrier and the unsuitability and/or defective condition would have been apparent by reasonable means of checking at the time when the Carrier accepted the AoT for conveyance. 2.4.2 AoT, whether consolidated by the Carrier or received by the Carrier in a consolidated condition from the Merchant, may be carried on or under deck without notice to the Merchant. 2.4.3 The Carrier will not undertake any checking, recording or reporting with regard to seals on AoT and the Carrier does not accept any responsibility whatsoever for, or as a consequence of, defective or missing seals on AoT. 2.4.4 The Carrier is entitled, but not obliged, to open at any time any AoT consolidated and prepared for conveyance by the Merchant in order to inspect such AoT and its contents for the purposes of the clauses 2.2.3, 2.3.3, 2.4.1, 2.5.2 to 2.5.4 or if any AoT as aforesaid is opened and/or inspected by any Customs or other Government Authority at any time the costs and expenses of opening and/or inspection as aforesaid shall be for the Merchant’s account and the Carrier shall not be liable for any loss, damage, delay costs or expenses incurred or suffered by the Merchant by reason thereof and the Merchant shall indemnify the Carrier for all consequences arising from such openings and/or inspections. The Merchant is obliged to correct at his risk and expense any inadequacy or defect found failing which the Carrier is entitled to treat the transport as terminated and place the Goods at the Merchant’s disposal at any place. In such case the Carrier is entitled to full freight and indemnification. 2.4.5 For the purpose of verifying the freight basis, the Carrier reserves the right to have the contents of AoT inspected in order to ascertain the weight, measurement, value or nature of the Goods.

2.5 DESCIPTION OF GOODS 2.5.1 The Document evidencing the Contract of Carriage shall be prima facie evidence of the receipt by the Carrier of the Goods as therein described in respect of the particulars which the Carrier had reasonable means of checking. In respect of such particulars proof to the contrary shall not be admissible when the Document has been transferred to a third party acting in good faith.

2.5.2 The Merchant shall be deemed to have guaranteed to the Carrier the accuracy, at the time the Goods were taken in charge by the Carrier, of the description of the Goods, marks, numbers, quantity and weight, as furnished by the Merchant and he shall indemnify the Carrier against any loss, damage and expense arising or resulting from such inaccuracies in or inadequacy of such particulars. The right of the Carrier to such indemnity shall in no way limit his responsibility and liability hereunder to any person other than the Merchant. 2.5.3 The Merchant is responsible for all regulations, statutory or otherwise, including the latest edition of the International Maritime Dangerous Goods (IMDG) Code, and/or the Memorandum of Understanding for the Transport of Packaged Dangerous Goods in the Baltic Sea (depending on Route/Departure), including packaging and labelling of the Goods and labelling of the AoT. 2.5.4 Where combined transport is involved the European Agreement for the International Carriage of Dangerous Goods by Road (ADR) and Annex 1 (RID) to the contract for International Carriage of Goods by Rail (CIM) or special arrangements made between the contracting parties in respect hereof apply to the appropriate leg. 2.5.5 Enlarged labels (placards) corresponding to the primary, and if appropriate, subsidiary risk of the Dangerous Goods contained in a cargo unit must be displayed/ affixed. These placards must be removed (or hidden by masking) as soon as the cargo unit is empty or free of residue from its previous cargo that presented a risk.

nature arising during carriage by sea whether caused by unseaworthiness or negligence or any other cause whatsoever. 3.2.3 The Carrier does not accept liability for the failure by the Merchant or those acting on his behalf to plug in refrigeration or heating machines attached to the AoT nor does the Carrier accept liability for the consequences of malfunctioning of refrigeration or heating machines attached to the AoT. 3.2.4 The Carrier is not liable for loss or damage occurring when the AoT is in the care of the driver and in particular whilst the AoT is being driven inside the Vessel, all loss and damage occurring at such time being deemed to have been caused by an act or fault of the Merchant unless such loss or damage is proven to be due to a negligent act or default of the Carrier, its servants or agents. 3.2.5 Regardless of the carrier’s basic liability, the Carrier shall be relieved of liability for any loss or damage if such loss or damage arose or resulted from: a) any cause or event which the Carrier could not avoid by the exercise of reasonable diligence, b) saving or attempting to save life or property at sea, c) act of god, act of war or act of public enemies including riots and civil commotions, d) arrest or restraint of princes, rulers or people, or seizure under legal process, e) quarantine restrictions, f) act or omission of the Merchant, his agent or representative,

3 CARRIER’S LIABILITY 3.1 BASIC LIABILITY 3.1.1 The Carrier shall only be liable for loss of or damage to the Goods which have occurred during the time when he receives the Goods into his charge until the time of delivery.

g) compliance with the instructions of the person entitled to give them, h) strikes or lockouts or stoppage or restraint of labour from whatever cause, whether partial or general,

3.1.2 For the purposes of the Contract of Carriage and subject to the provisions in these Conditions, the Carrier shall be responsible for the acts and omissions of any person whose services he makes use of for the performance of the Contract of Carriage.

3.2 LIABILITY EXCLUSIONS FOR THE CARRIER AND HIS SERVANTS

i) perils, dangers and accidents of the sea or other navigable waters, j) strikes or lockouts or stoppage or restraint of labour from whatever cause, whether partial or general, k) insufficiency or inadequacy of marks or insufficiency of packing,

3.2.1 The Carrier shall not be liable for any loss, injury or death to live animals howsoever caused and the Merchant shall be jointly and severally liable to indemnify the Carrier against all financial consequences that the Carrier may incur arising out of the shipment of the live animals. 3.2.2 Goods which are stated in the document evidencing the Contract of Carriage to be carried on deck are carried without responsibility on the part of the Carrier for loss or damage of whatever

l) handling, loading, stowage or unloading of the Goods by or on behalf of the Merchant, m) inherent vice of the Goods, n) fire, unless caused by the actual fault or privity of the Carrier,act, neglect, or default of the master, mariner, pilot, or the servants of the carrier in the navigation or in the management of the ship.

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Where under this clause the Carrier is not under any liability in respect of some of the factors causing the loss or damage, he shall only be liable to the extent that those factors for which he is liable under this Clause havecontributed to the loss or damage. The burden of proving that the loss or damage was due to one or more of the causes, or events, specified in (f), (g), and (n) of this clause shall rest upon the Carrier. When the Carrier establishes that in the circumstances of the case, the loss or damage could be attributed to one more of the causes, or events, specified in (i) to (m), it shall be presumed that it was so caused. The Merchant shall, however, be entitled to prove that the loss or damage was not, in fact, caused wholly or partly by one or more of the causes or events. 3.2.6 The defenses and limits of liability provided for in these Conditions shall apply in any action against the Carrier for loss of or damage to the Goods whether the action be founded in contract or tort.

3.3 DELAY AND CONSEQUENTIAL LOSSES 3.3.1 The Carrier accepts liability for consequential loss, only to such extent as mandatory rules to this effect are applicable. 3.3.2 The Carrier accepts liability for delay or other pure economic loss, only to such extent as mandatory rules to this effect are applicable. 3.3.3 Save as otherwise provided herein, the Carrier shall in no circumstances whatsoever and howsoever arising be liable for direct or indirect or consequential loss or damage or loss of profits including, but not limited to, any such losses arising from a delay in delivery.

3.4 THE AMOUNT OF COMPENSATION 3.4.1 When the Carrier is liable for compensation in respect of loss of or damage to the Goods, such compensation shall be calculated by reference to the value of such Goods at the place and time they are delivered to the Merchant in accordance with the Contract of Carriage or should have been so delivered. The value of the Goods shall be fixed according to the commodity exchange price or, if there be no such price, according to the current market price or, if there be no commodity exchange price or current market price, by reference to the normal value of Goods of the same kind and quality. 3.4.2 The Carrier shall be entitled to limit his liability in respect of loss of or damage to the Goods carried in an AoT to 667 SDR per unit or 2 SDR per kg of the Goods lost damaged, whichever is the highest. 3.4.3 In the event of loss of or damage to an AoT, the AoT shall constitute one unit for purposes of limitation of liability and the Carrier shall be entitled to limit his liability to 667 SDR per AoT or 2 SDR per kg, whichever is the highest.

3.4.4 If the Carrier is held liable in respect of delay, consequential loss or pure economic loss, the liability of the Carrier shall be limited to the amount of freight for the transport or to the value of the Goods as determined in chapter 3.4, whichever is the lesser. 3.4.5 In multimodal transport, where the stage of carriage where loss or damage occurred is not known, or is known but no international convention or national law is applied by virtue of clause 1.3, compensation shall not exceed 2 SDR’s per kilogram of gross weight of the Goods lost or damaged. 3.4.6 Higher compensation may be claimed only when the value of the Goods declared by the Merchant is exceeding the limits laid down in this Clause and, with the consent of the Carrier, has been stated in the Document evidencing the Contract of Carriage for the purpose of extending his liability. In this case the value declared shall be substituted for the aforementioned limits. 3.4.7 If any action for loss or damage to the Goods is brought against a servant, agent or independent contractor, including stevedores or any of those referred to in clause 3.1.2, such person shall be entitled to avail himself of the defenses and limits of liability, which the Carrier is entitled to invoke under these Conditions, as if they were expressly made for their benefit and in entering into any Contract of Carriage the Carrier does so not only on his own behalf but also as agent and trustee for such persons who shall to this extent be or be deemed to be parties hereto.

3.5 NOTICE OF LOSS 3.5.1 Unless notice of loss or damage and the general nature of such loss or damage be given in writing to the carrier or his agent at the port of discharge before or at the time of the removal of the Goods into the custody of the person entitled to delivery thereof under the contract of carriage, or, if the loss or damage be not apparent, within six days, such removal shall be prima facie evidence of the delivery by the carrier of the Goods as described in the cargo documents. However, the notice in writing need not be given if the state of the Goods has, at the time of their receipt, been the subject of joint survey or inspection and is documented in the Carriers inspection report.

3.6 TIME BAR 3.6.1 Any and all liability of the Carrier whatsoever and howsoever arisen or caused shall cease unless suit is brought within twelve months after delivery of the Goods or the date when the Goods should have been delivered.

4 THE MERCHANTS LIABILITY 4.1.1 The Merchant, including but not limited to his servants or agents, is liable for any loss sustained by the carrier direct or indirect caused by the Merchant.

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4.1.2 The Merchant shall be liable for any damage, loss and expense, howsoever caused, if the provisions in 2.5 or any other provisions regarding carriage of dangerous cargoes are not complied with. If the particulars supplied by or on behalf of the Merchant are incorrect, it is agreed that a sum equal to either five times the difference between the correct freight and the freight charged or to double the correct freight less the freight charged, whichever is the smaller, shall be payable as liquidated damages to the Carrier, notwithstanding any other sum having been stated as freight payable. 4.1.3 The Merchant shall be liable for the payment of all freights, charges and demurrage etc. payable at destination, which the Carrier cannot obtain from the receiver. 4.1.4 Nothing in these terms and conditions shall prevent the Carrier or his servants from bringing an action in tort towards the Merchant or his servants. Furthermore, nothing in these terms shall prevent the Carrier or his servants from claiming higher amounts than stipulated above.

5 TARIFF, FREIGHT AND LIEN 5.1.1 The terms of the Tariff applicable at the date of shipment are incorporated herein. Copies of the relevant provisions of the Tariff are available from the Carrier upon request. In the event of inconsistency between these Conditions and the Tariff, the former shall prevail. 5.1.2 Freight shall be deemed earned on receipt of the Goods by the Carrier and shall be paid in any event and is nonreturnable. Pre-payable freight and charges shall be payable at the latest upon receipt of the Goods by the Carrier and freight and charges, if any, payable at destination shall be payable at the latest on the date when the Goods are delivered or shouldhave been delivered. The Carrier is entitled to charge interest from the date when freight and charges are due. 5.1.3 The Merchant’s attention is drawn to the stipulations concerning currency in which the freight and charges are to be paid, rate of exchange, devaluation and other contingencies relative to freight and charges in the relevant tariff conditions. If no such stipulation exists or is applicable then the following clause shall apply: if the currency in which freight and charges are quoted is devalued or an alteration in the rate of exchange occurs with the same effect as a devaluation between the date of the Contract of Carriage and the date when the freight and charges are payable, then all freight and charges shall be automatically and immediately increased in proportion to the extent of the devaluation of the said currency. In case the Carrier has consented to payment in another currency than the above mentioned currency, then all

freight and charges shall – subject to the preceding paragraph – be paid at the highest selling rate of exchange for banker’s sight draft current on the day when such freight and charges are paid. If the banks are closed on the day when the freight and charges are paid, the rate to be used will be the one in force on the last day when the banks were open. 5.1.4 In the event of increase in price for fuel oil all freight rates may be adjusted in order to compensate the Carrier for increased fuel and lubricating costs as from the day of such increase.

5.2 LIEN 5.2.1 The Carrier shall have a lien on the Goods and the right to sell the same by public auction or otherwise at his discretion for all freight, charges and expenses of whatever kind and nature due to the Carrier under the Contract of Carriage and also in respect of any previously unsatisfied amounts of the same nature and for the same costs and expenses of exercising such a lien and such sale. Such lien and liability shall remainnotwithstanding the Goods have been landed, stored or otherwise dealt with. If on the sale of the Goods the proceeds fail to realize the amount due, the Carrier shall be entitled to recover the difference from the Merchant.

6 GENERAL AVERAGE 6.1.1 General Average shall be adjusted according to York–Antwerp rules 1974 as amended in 1994 and shall be prepared at Gothenburg, Sweden, or any other port at the Carrier’s option by an established Adjuster to be appointed by the Carrier. This provision shall cover all Goods whether carried on or under deck as well as deck cargo and live animals. The Merchant shall deliver such cashdeposit and/or other security as the Carrier may deem sufficient to cover the estimated general average contribution of the Goods before delivery if the Carrier requires, or, if the Carrier does not require, within three

months of the delivery of the Goods, whether or not at the time of the delivery the Merchant had notice of the Carriers lien. If a salving vessel is owned or operated by the Carrier, salvage shall be paid for as fully as if the said salving vessel belonged to strangers. 6.1.2 If the Carrier delivers the Goods to the Merchant without claiming any average bond or other security for contribution to General Average the Merchant – by receiving the Goods – becomes personally liable for the contribution up to the CIF value of the Goods provided the Carrier notifies the Merchant within three months after receipt by the Merchant of the Goods of his intention to declare General Average. 6.1.3 The Merchant undertakes, if so requested by the Carrier, to disclose the CIF value of the Goods and the name and address of the Underwriter. Unless the Merchant provides the Carrier with an undertaking from such Underwriter to pay General Average contribution the Merchant shall give the Carrier such other security as he may approve. 6.1.4 Any disputes howsoever and/or whatsoever arising under or in relation to General Average, including but not limited to, the adjustment thereof, cash deposits, General Average bonds, General Average Guarantees and the collection and/or payment of contributions to General Average shall be subject to Swedish law and shall be subject to the exclusive jurisdiction of the District Court of Gothenburg, provided that nothing contained in this clause shall prevent the Carrier from invoking such other law as may be necessary for the enforcement of the Carrier’s rights.

7 MISCELLANEOUS PROVISIONS 7.1 BOTH-TO-BLAME COLLISION CLAUSE AND NEW JASON CLAUSE 7.1.1 The Both-to-Blame Collision Clause and New Jason Clause as adopted by BIMCO are incorporated herein.

NSOCC GREEN CARD 2011 NORTH SEA OPERATOR’S CLAIMS CONFERENCE NSOCC GREEN CARD 2011 NORTH SEA OPERATOR’S CLAIMS CONFERENCE NSOCC Green Card 2011 (1st Edition) Guidelines for the settlement of claims relating to Artic­les of Transport carried under the Carriers’ Standard Terms of Carriage. This sixth edition of these Guidelines is issued to indicate to the trade the parameters that have been agreed between the Carriers and Protection & Indemnity (P&I) Clubs, over the years, for the settlement of claims for damage to Articles of Transport (“AoT”) and similar carried under the Carriers’ Standard Conditions of Carriage. These Guidelines do not vary or prejudice the parties respective legal positions under the Carriers’ Standard Conditions of Carriage in any way. AoT includes, unless otherwise indicated, any vehicle, container, flat, pallet, trailer, TUV-certified unit, transportable tank and/or similar items used for the consolidation of goods, as well as mobile plant. Trailers and similar road vehicles must comply with the International Standard ISO 9367-1 and ISO 9367-2, in respect of “Lashing and Securing arrangements on road vehicles for sea transportation on ro/ro ships”. Special attention is drawn to the Carrier’s Standard Conditions of Carriage and nothing contained in these Guidelines shall be construed as a waiver or surrender of any of the carrier’s rights and/or defences. The Carrier shall not undertake any greater liability or responsibility than exists under those standard conditions.

NORMAL WEAR AND TEAR AND HANDLING DAMAGE Alleged damage to the AoT is frequently found, on inspection, to be wear and tear. AoT are susceptible to damage despite due care being taken during loading, handling, stowing, storing, and discharge, and terminal operations. Carriers shall not accept such wear and tear and such “handling damage” as a valid claim.

CLAIM SETTLEMENT The intention of these Guidelines is to establish the basis for an amicable resolution of any claims arising in respect of loss of or damage to an AoT allegedly sustained whilst in the custody of the carrier.Simplified procedures have been adopted for settlement of valid claims for AoT. Except where the damaged material is less than 3 months of age, all claim settlements shall be subject to a reduction, in accordance with industry practice to reflect wear and tear depreciation (W&T Clause). Where the damaged material is proven to be less than 3 months of age, loss or damage will be fully reimbursed (Material Lifetime Clause).

VALID CLAIMS Claims will only be accepted where: 1) it can be clearly established that the loss or damage occurred whilst the AoT was in the custody of the Carrier; and 2) the loss or damage was caused by the fault or neglect on the part of the Carrier, their Subcontractors, their Servants or their Agents; and 3) it is supported by documentary evidence, specifically: a) Copy invoice or estimate for repair and/ or replacement costs. b) Written confirmation that the costs paid have not been claimed from or paid by any other party. Claimants are expected to mitigate the loss at all times. Where any of the specific items detailed in paragraphs A to E below form part of a larger claim, consideration may be given to settlement without the application of the stated limitations in paragraphs A to E.

AS A GENERAL PRINCIPLE, CARRIERS SHALL NOT ACCEPT LIABILITY FOR THE FOLLOWING:

such as video gates and visual manual delivery checks (depending on port facilities). B: Roof damages except where damage occurs by external impact whilst the AoT was in the custody of the carrier only if clearly and evidently visible from ground level or, where quay facilities are available for “proper and efficient” roof damage control, as recorded thereon. C: Decals, Logos and Advertising except for repair or replacement in the immediate damage area. D: Trailers and similar items D1: Any damage caused by shifted cargo within or on the AoT. D2: Tilts & Curtains except holes and tears in tilts and/or curtains (items not subject to the W&T Clause) where they are significant and were caused as a result of tear or chafe against external objects whilst the AoT was in the custody of the carrier. Examples of such situations, where liability shall not be accepted, are holes and tears as a result of: a) Tearing or chafing against the framework of, or objects within, the AoT. b) Tearing or chafing against cargo within the AoT, excessive tension in the canopy due to side boards, stanchions or cargo extending beyond the cargo loading platform. c) Knife cuts and tilt damages caused by stowaways. Unless the cost of repair exceeds the cost of replacement, holes and tears will not be accepted as justifying the complete renewal of the tilt and/or curtains, even if the damage endangers the legitimacy of a certification policy (such as, but not limited to, a TUV Certificate) In the exceptional case of a justified complete renewal of the tilt, any claim settlement will reflect the depreciated replacement value of the tilt and/or curtains at the time that the damage occurred.

A: Damage to parts not visible on delivery through reasonable inspection methods,

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D3: Bumpers, Sidebars and Cargo Lifts touch ramps, bollards and other objects. Any related minor damage shall be treated as fair wear and tear, unless they are fully retracted and secured prior to presentation for shipment. D4: Buffer blocks which are customarily fitted to protect the AoT, or any parts of it, from frequent contact with hard objects. Any damage shall be deemed to be fair wear and tear. D5: TIR Wires, Eyelets & Curtain Buckles are in excess of the width of the AoT and are subject to damage in normal use. All damage to these and other such items shall be considered as fair wear and tear. D6: Tyres Flat tyres, punctures or damages to the tread of the tyres. Damage will only be compensated where there is clear visible impact to the sidewall of the tyres and then only according to the following criteria: a) If the remaining tread is known, compensation shall be calculated pro rata per mm. b) If the remaining tread is unknown, compensation shall be maximum 50%. However, no liability shall be accepted for any tyre with a tread below 4mm or where the tread peels away from the tyres. D7: Spare wheel carriers and storage boxes are often positioned close to the ground and any damage shall be considered as inherently occurring due to their location. D8: Wheel rims Any damages. D9: Air suspension bags and related parts Any damages, except where it can be clearly established that the damage occurred whilst the AoT was in the custody of the carrier. D10: Mudguards and anti-spray equipment are inherently vulnerable to contact with external objects. Any damage shall be considered fair wear and tear, except where it can be clearly established that the damage occurred whilst the AoT was in the custody of the carrier.

D11: Loose equipment Loss of or damage to lamps, lamp lenses, reflectors and other loose equipment, such as, but not limited to, removable trailer light boards, spare tyres, winding handles, brake couplings, tools, tarpaulin covers, spansets, etc. D12: Landing legs and stays except where bent by external impact to such an extent that they are no longer able to serve their intended purpose. D13: Landing legs wheels and feet Any damage to these items having regard to their function and to the heavy stress to which they are regularly subjected, except where it can be clearly established that they were damaged by external impact to such an extent that they are no longer able to serve their intended purpose. D14: Side board & door hinges and locks Side board & door hinges and locks wear out due to normal handling and corrosion. D15: Side boards and trailer superstructure Chafing, denting, splitting of side boards (covered side boards are not subject to the W&T Clause) and superstructures, except where it can clearly be established that the damage occurred whilst the AoT was in the custody of the carrier.

D16: Rear board and rear doors Chafing, denting, splitting of the rear board and rear doors, except where it can be clearly established that the damage occurred whilst the AoT was in the custody of the carrier. D17: Aluminium and other light-weight constructions except frame and sub-frame damage caused by external impact occurring whilst the AoT was in the custody of the carrier. D18: Curtain-winding and tensioning mechanism except where damage occurs by external impact whilst the AoT was in the custody of the carrier and caused the system to malfunction. E: Box-, Bulk-, Reefer-, and Tank-, Containers Dents, scratches and any other cosmetic damages to any outer casing, panels, framework, corner posts, and castings, where the normal operation of the unit is not impeded (Cosmetic damage Clause). Malfunction of temperature gauges, valve covers, box lids etc. Damage to ladders and walkways which does not affect their ability to be used safely. Temperature settings or the malfunction of thermostats, heating or refrigeration units. Claims in relation to tank containers shall be subject to the right of inspection of

the damage and any claim settlement will reflect the depreciated replacement value of the tank container at the time that the damage occurred. As approved by the North Sea Operator’s Claims Conference (NSOCC) Members 2010.

SECURING OF CARGO WITHIN VEHICLES AND AOT FOR CARRIAGE BY SEA The object of multimodal transport is to carry goods from the place of consolidation in AoT to their final destination without interference during the carriage. It is in the interest of all parties involved for the goods to out-turn at the receivers premises in sound condition and it is therefore essential that the goods are properly stowed and secured in the AoT from the outset. Failure to do so may well be illegal and also cause delay and additional expense for shippers as well as endanger life. Therefore, it is essential for the goods to be properly stowed and secured in the AoT, to safeguard the goods and the AoT against natural and man-made circumstances that may arise during the carriage. Shippers must comply with stowage guidelines and standards (and any amendments thereto) which have been drawn up by various organizations

over the years, including but not limited to: - The European Standard EN 12195-1 as approved by CEN members (Comité Européen De Normalisation) on 1 September 2003. - The manual “Loading and securing Cargo on Load Carriers” published by the Transport Research Institute (TFK), Stockholm, Sweden. - Securing of loads on road vehicles. (VDI manual Securing of Loads), VDI 2700 published 2004-11. - The British Merchant Shipping Notice no.M.1445 of April 1991. It’s associated “Roll On /Roll Off Ships Stowage and Securing of Vehicles Code of Practice” (ISBN 0 11 550995 X) issued by the Department of Transport, Marine Directorate, London, is published by Her Majesty’s Stationary Office and contains lists of related publications. - The IMDG Code Supplemental (Amdt. 3408) titled “Guidelines for the packing of cargo, other than bulk cargo, into or onto cargo transport units (CTUs) applicable to transport operations by all surface and water modes of transport”. As approved by the North Sea Operator’s Claims Conference (NSOCC) Members 2010.

STENA LINE POLICY FOR SECURING CARGO Stena Line is committed to the proper securing of movable cargo units on board Ro/Ro ships in accordance with the Maritime Administrations’ rules and regulations. Every vessel has a cargo lashing manual. This manual has been verified by the authorities and describes cargo securing procedures as well as materials used for lashing. The purpose of this document is to have set lashing procedures to ensure safe transport of freight units onboard our ships. To accomplish this, the freight units loaded onboard must have the correct number of approved lashing brackets. We request therefore that our customers meet the following requirements: • A freight unit must be equipped with approved lashing brackets (according to the requirements in IMO •Code of Safe Practice for cargo Stowage and Securing”). This means that every freight unit must be

equipped with at least four (4) approved lashings brackets on each side to ensure loading and lashing in a manner safe for sea transport. • Cargo in a transport container must be lashed for sea transport. At a minimum, this lashing must be in compliance with IMO regulations. IMO regulations can be found in “Code of Safe Practice for cargo Stowage and Securing”. • Semi-trailers by the nature of their design should not be supported on their landing legs during sea transport unless the landing legs are specially designed for that purpose and so marked. An uncoupled semi-trailer should be supported by a trestle or similar device placed in the immediate area of the drawplate so that the connection of the fifth wheel to the kingpin is not restricted. A clearly visible marking on the outer sidewall of the semi-trailer, or on some other clearly visible place, shall indicate the location of the trestle.

• The trestle plate should be located between the fifth-wheel plate and the landing legs as shown below. If the semi-trailer has more than one fifth wheel coupling pin, the trestle plate location should be measured from the rearmost fifth wheel coupling pin position. • Trailers designed to transport loads likely to have an adverse effect on their stability (i.e. hanging meat or liquids) must have a means of neutralizing the suspension system in order to avoid a build up of momentum. “It should never be assumed that the weather will be calm and the sea smooth or that securing methods used for land transport will always be adequate at sea”. Packing and securing of cargo into/onto a trailer should be carried out with this in mind therefore it is essential to make the cargo in a trailer secure to prevent cargo movement inside the unit

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• It should not be assumed that because cargo is heavy it will not move during transport. • Trailers presented for shipment without trestle plates fitted and/or suitable marking may result in the shipment being refused on safety grounds or be subject to delay. • The master of the vessel has the right and the obligation to refuse shipment of freight units intended for sea transport that do not comply with these requirements. For the same reason, the Maritime Administrations in our areas of operation may forbid Stena line to take such units on board. In these situations, Stena line reserves the right to leave such freight units on the wharf. Patrick Critti Head of Marine Safety /Designated person (DP) Stena Line Scandinavia AB Rev 24 Aug 2011

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Stena Line Scandinavia AB SE-405 19 Gothenburg Telephone +46 (0)31 85 80 00 www.stenalinefreight.com