Milan Airports Airport Regulations
AIRPORT REGULATIONS Linate Airport TECHNICAL APPENDICES
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Milan Airports Airport Regulations TECHNICAL APPENDICES
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Edition 2 Revision 2.1 Latest update REGOLAMENTO DI SCALO DI LINATE-ALLEGATI TECNICI revisione 2.1bis.doc
Milan Airports Airport Regulations TECHNICAL APPENDICES
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DOCUMENT INDEX APPENDIX 1A-b Average number of passengers/hour ...................................... 5 APPENDIX 1A-d: Baggage Handling System (BHS) capacity............................ 7 APPENDIX 1C-c: allocation times ........................................................................ 8 APPENDIX 2A-a: check-in desks with baggage................................................ 10 APPENDIX 2A-b: check-in desks for passengers with only hand baggage ... 12 APPENDIX 2A-c: assistance desks for arriving passengers ........................... 15 APPENDIX 2A-d: lost & found desks ................................................................. 16 APPENDIX 2A-e: information desks .................................................................. 17 APPENDIX 2A.f: security checks ....................................................................... 19 APPENDIX 2A-g: ticket counters ....................................................................... 20 APPENDIX 2A-h: boarding gates ....................................................................... 22 APPENDIX 2A-i: finger ........................................................................................ 25 APPENDIX 2A-j: VIP lounges.............................................................................. 26 APPENDIX 2A-k: lounges for passengers with reduced mobility ................... 29 APPENDIX 2C-c: public information system..................................................... 30 APPENDIX 2D-a: security checks, queuing time .............................................. 32 APPENDIX 2E-a: maximum queuing time at ticket counters. .......................... 33 APPENDIX 2E-b: queuing time at check-in desks ............................................ 34 APPENDIX 2E-c: opening of flight check-in operations................................... 35 APPENDIX 2E-d: passenger check-in time. ...................................................... 36 APPENDIX 3A-a: baggage check-in ................................................................... 37 APPENDIX 3A-b: baggage piers......................................................................... 37 APPENDIX 3A-c: baggage reclaim ..................................................................... 37 APPENDIX 3A-d: scanner bridges ..................................................................... 37 APPENDIX 3A-e: manual coding ........................................................................ 37 APPENDIX 3A-f: "Oversized" baggage desk..................................................... 39 APPENDIX 3C-a: misdirected baggage due to mishandling by Airport Operator ............................................................................................................... 40 APPENDIX 3D-a: misdirected baggage due to mishandling by the baggage handler ................................................................................................................. 41 APPENDIX 3E-b: rejection of local baggage ..................................................... 42 APPENDIX 3E-d: baggage reclaim ..................................................................... 43 APPENDIX 3E-e: open baggage ......................................................................... 44 APPENDIX 4A-a: apron configuration ............................................................... 45 APPENDIX 4A-b: apron configuration ............................................................... 48 APPENDIX 4C-a1 De-icing: AEA questionnaire ................................................ 53 APPENDIX 4C-a2: De-icing: de/anti-icing and de-snowing operations .......... 58 APPENDIX 4C-a3 De-icing: control and preparation of the vehicles .............. 59 APPENDIX 4C-a4 De-icing: engine status ......................................................... 60 APPENDIX 4C-a5 De-icing: telephone contacts ............................................... 61 APPENDIX 4C-a6: De-icing: detailed table of de-icing equipment at Linate Airport .................................................................................................................. 62 APPENDIX 4C-a7 De-icing: general notes ......................................................... 63 APPENDIX 4C-b1: aircraft washing/request for external washing .................. 64
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APPENDIX 4C-b2: aircraft washing/products authorised for aircraft washing operations ............................................................................................................ 65 APPENDIX 4C-b3: aircraft washing/monthly report ......................................... 66 APPENDIX 4C-d/1a: bird strike........................................................................... 67 APPENDIX 4C-d/1b: bird strike .......................................................................... 68 APPENDIX 4C-d/1c: bird strike........................................................................... 69 APPENDIX 4C-d/1d: bird strike .......................................................................... 70 APPENDIX 4D-a1: Extinguisher map Linate- North apron ............................... 71 APPENDIX 4D-a2: Extinguisher map Linate- West apron ................................ 72 APPENDIX 4D-b: refuelling request form .......................................................... 73 APPENDIX 4E-a: Minimum Connecting Time.................................................... 75 APPENDIX 4F-a: transit times ............................................................................ 76 APPENDIX 4F-b: availability of resources......................................................... 77 APPENDIX 5C1: apron management service: phraseology............................. 78 APPENDIX 5C2: apron management service: North Apron Layout ................ 79 APPENDIX 5D: follow me vehicles..................................................................... 80 APPENDIX 6c: Ground Safety Report ................................................................ 81 APPENDIX 8C-b: list of airline companies authorised to transport radioactive goods ................................................................................................................... 82 APPENDIX 8D-b: form for delivery / collection of individual packages containing radioactive goods............................................................................. 83 APPENDIX 8E-c: emergency telephone numbers ............................................ 84 APPENDIX 10c: Low visibility: maps ................................................................. 85 APPENDIX 2-5a1: Table of minimum airport operating parameters ............... 87 GLOSSARY .......................................................................................................... 88
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APPENDIX 1A-b Average number of passengers/hour (RDS page 25)
Average number of passengers/hour calculated based on time needed to carry out operations.
AREA
Check-In Security filters Passport control for departing passengers Non-Schengen Passport control for arriving passengers
BOARDING GATES A1-A8 Schengen remote A1-A8 Schengen remote A17-21 Schengen finger Schengen / NonSchengen
No. Desks
Service time per pax
Capacity No. pax/hour
71 13 4
100’’ 20''
720
6
20''
1,080
2,556
No. gates 8
No. flights per hour 12
Av. no. pax per flight 100
Capacity No. pax/hour 1,200
7
11
100
1,100
5
6
100
600
4
6
100
600
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APPENDIX 1A-c: check-in desks (RDS page 25)
The first table gives number of passengers/hour per desk based on average checkin time, used to define the desk hours per flight given in the second table. Non-Schengen Schengen
(medium-short range)
Long range
Average checkin time
1' 15''
1' 30''
2' 30''
Pax/desk/hour
48
40
24
DESK HOURS
Seats offered
Schengen
Non-Schengen (medium-short range)
Long range
400
8
10
17
350
7
9
15
300
6
8
13
250
5
6
10
200
4
5
8
150
3
4
6
100
2
3
4
50
1
1
2
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APPENDIX 1A-d: Baggage Handling System (BHS) capacity (RDS page 25)
The departing baggage transport system is designed for a total hourly capacity of 2,500 local bags. Capacity values of the main sub-systems are: Check-in: Per check-in desk:
1 bag/minute
60 bags/hour/desk
Automatic reading: Automatic Tag-Reader Sorting belts:
3,600 bags/hour/reader piers carousels
1,600 bags/hour 1,000 bags/hour
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APPENDIX 1C-c: allocation times (RDS page 30)
Allocation times and use of flight-dedicated resources Intercontin. Schengen NonSchengen ETA – 10’ Allocation ATA + 10’ Stand Use starts Released BOF ETA – 10’ Allocation ATA + 10’ 400 Hz Use starts Released BOF ETA – 10’ Allocation ATA + 10’ HRS Use starts Released BOF ETA – 10’ Allocation Not dedicated work ATA + 10’ Use starts positions Released BOF ETA – 10’ Allocation ATA + 10’ Finger Use starts Released BOF ETA – 120’ Allocation ETD – 30’ Gate Use starts Released Flight closure STD – 24 h Allocation STD – 180’ STD – 120’ STD – 120’ Use starts Check-in desk STD – 40’ STD – 25’ STD – 30’ Released STD – 24 h Allocation “Lost & Found” desk Use starts STA STA STA ATA + 60’ ATA + 60’ ATA + 60’ Released STD – 24 h Allocation “Waiting list” desk STD – 180’ STD – 120’ STD – 120’ Use starts ETD – 15’ ETD – 15’ ETD – 15’ Released STD – 24 h Allocation “Hand-baggage” STD – 180’ STD – 120’ STD – 120’ Use starts desk STD – 15’ STD – 15’ STD – 15’ Released STD – 24 h Allocation STD – T0 BHS departures pier Use starts Released STD ETA – 10’ Allocation BHS arrivals pier Use starts BON Released LBD Resource:
Milan Airports Airport Regulations TECHNICAL APPENDICES Allocation Baggage Delivery belt Use starts Released
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ETA – 10’ BON LBD (Last Baggage Delivery) + 10’
Notes: The T0 parameter can be set with different single flight values. At present, it is 180’ indistinctly for all flights. Airport Management can choose not to use the early-bag belts for certain flights: in that case, the corresponding departure piers are always open (until ETD).
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APPENDIX 2A-a: check-in desks with baggage (RDS page 67)
The terminal has 71 check-in desks for passengers with hold baggage: Area 1 1 2 3 4 5 6 7 8 9 9
Desks
Position First floor Departures Area – Building 1-15 D C1-C3 “Piranesi” VIP Lounge 16-21 First floor Departures Area 22-27 First floor Departures Area 28-33 First floor Departures Area 34-39 First floor Departures Area 40-45 First floor Departures Area 46-51 First floor Departures Area 52-60 First floor Departures Area 63-68 First floor Departures Area AZ1-AZ2 Alitalia Parini VIP Lounge
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PARINI LOUNGE
PIRANESI LOUNGE
Linate: check-in desks with baggage
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Appendix 2A-b: check-in desks for passengers with only hand baggage (RDS page 67)
The terminal has 12 check-in desks for passengers with only hand baggage: No. Desks 3 4 5
Position First floor Departures Area Ground floor Departures Area First floor Departures Area – AZ Link
Notes Check-in Waiting-list + Check-in Waiting-list
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5 3
Check-in desks for pax with only hand baggage: first floor
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4
Check-in desks for pax with only hand baggage: ground floor
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APPENDIX 2A-c: assistance desks for arriving passengers (RDS page 67)
The terminal has 4 check-in desks for this purpose: Desks 2 2
Position Ground floor Schengen Arrivals Area Ground floor baggage reclaim hall
2 2
Assistance desks for arriving passengers: ground floor
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APPENDIX 2A-d: lost & found desks (RDS page 67)
The lost & found desks are all in the baggage reclaim hall. The service provided by the following Handlers has a varying number of desks: • •
SEA HANDLING AVIAPARTNER HANDLING
If a handler already working in the airport decides to request extra desks or if a new handler begins working, the L&F desks will be used in rotation by the handlers dealing with the baggage traffic, but the airport management is willing to identify suitable solutions for extension of the infrastructures.
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APPENDIX 2A-e: information desks (RDS page 67)
The terminal has 2 information desks:
Desks Position 1 Ground floor Arrivals Area 1 First floor Departures Area
1
Information desk: ground floor
Milan Airports Airport Regulations TECHNICAL APPENDICES
1
Information desk: first floor
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APPENDIX 2A.f: security checks (RDS page 67)
Detailed table of the security check stations in the Terminal. Position First floor /departures
Q.ty Equipment 13 Metal detector arch - X-Ray- ETDS- Shoe analyzer
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APPENDIX 2A-g: ticket counters (RDS page 68)
The ticket counters in the Terminal - the location of which is shown on the attached map - are run by the following Operators who use variable number of workstations: • • • • • •
SEA HANDLING ALITALIA (AZ) BRITISH AIRWAYS (BA) AIR FRANCE (AF) LUFTHANSA (LH) ARE
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TICKET COUNTERS
LINATE AIRPORT
Milan Airports Airport Regulations TECHNICAL APPENDICES
Linate: Ticket counters
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APPENDIX 2A-h: boarding gates (RDS page 68)
Detailed tables and maps of boarding gates in the Terminal.
Zone Schengen Non-Schengen Total
ID A01 A02 A03 A04 A05 A06 A07 A08 A10 A11 A12 A13 A14 A15 A16 B25 B26 B27 B28 A17 A18 A19 A20 A21
Type Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Finger Finger Finger Finger Finger
No. 20 4 24
Zone Stand Position Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Sch. Ground floor Departures Area Non Sch. Ground floor Departures Area Non-Sch. Ground floor Departures Area Non-Sch. Ground floor Departures Area Non-Sch. Ground floor Departures Area Sch. 05 First floor Departures Area Sch. 04 First floor Departures Area Sch. 03 First floor Departures Area Sch. 02 First floor Departures Area Sch. 01 First floor Departures Area
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LINATE AIRPORT
Milan Airports Airport Regulations TECHNICAL APPENDICES
Linate: Ground Floor Gates
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LINATE AIRPORT
Milan Airports Airport Regulations TECHNICAL APPENDICES
Linate: First Floor Gates
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APPENDIX 2A-i: finger (RDS page 68)
The terminal has a total of 5 JETWAY-type fingers. Stands served by fingers 01 02 03 04 05
MD80
DC9
B757/2
B737/5
B737/3
B737
A321
A320
A319
Aircraft admitted to finger
Stand A01
X
X
X
X
X
X
X
X
A02
X
X
X
X
X
X
X
X
A03
X
X
X
X
X
X
X
X
A04
X
X
X
X
X
X
X
X
A05
X
X
X
X
X
X
X
X
X
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APPENDIX 2A-j: VIP lounges (RDS page 68)
Detailed tables and maps of VIP lounges in the Terminal. Name PIRANESI BRAMANTE LEONARDO BRITISH AIRWAYS LOUNGE LUFTHANSA WELCOME LOUNGE ALITALIA PARINI VIP LOUNGE
Position Departures Area Arrivals area Boarding area Boarding area
SEA SEA SEA BA
Use
Boarding area
LH
Departures Area
AZ
Facilities 3 check-in desks
2 check-in desks
GROUND FLOOR PLAN
scale
TITLE
PLAN OF TERMINAL
July 2010
PROJECT
LINATE AIRPORT
RAIN
RAIN
RAIN
RAIN
RAIN
PARKING AREA
PARKING AREA
RAIN
RAIN
date
GROUN D FLOOR
out of scale
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PROGETTAZIONI SOC
Milan Airports Airport Regulations TECHNICAL APPENDICES
RAIN
RAIN
RAIN
RAIN
RAIN
RAIN
RAIN
RAIN
Linate: ground floor VIP lounges
Commento [g1]: controllare il termine “RAIN”
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ALITALIA LOUNGE LEONARDO LOUNGE
LH WELCOME
PIRANESI LOUNGE
LINATE AIRPORT PLANS OF TERMINAL GROUND FLOOR PLAN
VEHICLE ACCESS RAMP
FIRST FLOOR
Linate: First floor VIP lounges
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APPENDIX 2A-k: lounges for passengers with reduced mobility (RDS page 68)
Detailed tables and maps of lounges for passengers with reduced mobility in the Terminal. Facilities 2 hand baggage check-in desks
LINATE AIRPORT
Position First floor departure area
AMICA AND UNACCOMPANIED MINORS LOUNGE
Name Amica Lounge
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APPENDIX 2C-c: public information system (RDS page 76)
Type of equipment and information shown
GROUND FLOOR - ARRIVALS Type 32'' Monitor
32" free format monitor
Overhead 3-line monitors
Information content
Position
North Arrivals Hall Time of arrival of flight (or ETA), Arrivals Hall flight no., origin, airline logo, notes Schengen Arrivals Hall Baggage reclaim hall North Arrivals Hall Free format: advertising/other info Arrivals Hall given by SEA Schengen Arrivals Hall Baggage reclaim hall Airline Logo, flight no., origin, Baggage delivery belts delivery time
Quantity 13 7 3 6 3 1 1 2 7
FIRST FLOOR - DEPARTURES STERILE AREA 32'' Monitor
32" free format monitor
21'' Monitor
Time of departure of flight (or ETD), flight no., destination, airline logo, Area gates A1-A8 gate, notes Area gates A10-A16 Non-Schengen flights gate area Free format: advertising/other info given by SEA
9 6 3
Area gates A1-A8
2
Area gates A10-A16 Non-Schengen flights gate area
2 1
Time of departure of flight (or ETD), flight no., destination, airline logo, AZ Tiepolo VIP Lounge gate, notes British Airways VIP Lounge Mantegna VIP Lounge
2 3 1
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FIRST FLOOR - DEPARTURES AREA OPEN TO THE PUBLIC
32'' Monitor
32" free format monitor
21" free format monitor
21'' Monitor
LED indicators
Group departure hall Behind Island 1 Behind Island 2 In front of Island 2 In front of Island 3 Time of departure of flight (or Gate 19 Area ETD), flight no., destination, Departure hall airline logo, gate, notes Storey added above the departure hall Amica Lounge Departures corridor Leonardo VIP Lounge AZ ticket counter AZ check-in Schengen departures Link Area:
6 3 7 4 4 3 3 3 3 3 3 7 3 3 9
Group departure hall Behind Island 1 Behind Island 2 Gate 19 Area Departure hall Free format: advertising/other Storey added above the departure hall info given by SEA Amica Lounge Departures corridor Amica Lounge Leonardo VIP Lounge AZ ticket counter AZ check-in Schengen departures
2 1 1 1 1 1 1 1 1 1 1 1 1
Free format: advertising/other In front of Island 2 info given by SEA In front of Island 3
1 1
Time of departure of flight (or ETD), flight no., destination, Schengen departure hall airline logo, gate, notes LH VIP Lounge Piranesi VIP Lounge Boarding Gates Gates
3 1 1 24
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APPENDIX 2D-a: security checks, queuing time (RDS page 80)
Detailed table giving passenger queuing time, in minutes, before the x-ray check on hand baggage.
Maximum wait 10’
% performance 90% of cases
The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
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APPENDIX 2E-a: maximum queuing time at ticket counters. (RDS page 81)
Standard
% performance
4’
90% of cases
The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
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APPENDIX 2E-b: queuing time at check-in desks (RDS page 81)
Transit time
% performance
7’
90% of cases
The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
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APPENDIX 2E-c: opening of flight check-in operations (RDS page 81)
Detailed table of minutes prior to flight departure when check-in operations can begin.
Schengen
Non-Schengen
At risk
STD – 120’
STD – 120’
STD – 180’
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APPENDIX 2E-d: passenger check-in time. (RDS page 81)
Detailed table of latest passenger check-in time, in minutes, prior to scheduled flight departure time.
Schengen
Non-Schengen
At risk
STD – 25’
STD – 30’
STD – 40’
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APPENDIX 3A-a: baggage check-in (RDS page 82)
The terminal has 71 “take away” belts. APPENDIX 3A-b: baggage piers (RDS page 82)
The Linate BHS is equipped with 6 double piers and 2 carousels. APPENDIX 3A-c: baggage reclaim (RDS page 82)
Data on arrival belts and baggage reclaim carousels in the Terminal
No. 1 2 3 4
Notes Non-Schengen Schengen Schengen Schengen
APPENDIX 3A-d: scanner bridges (RDS page 82)
Data on scanner bridges in the Terminal. The Linate BHS (Baggage Handling System) is equipped with scanners that can read 10-digit barcode baggage tags, based on specifications in IATA “resolution 740” (“Passenger Services Conference Resolutions Manual”). The Linate BHS is equipped with 3 scanner bridges. APPENDIX 3A-e: manual coding (RDS page 82)
Data on manual coding in the Terminal. The Linate BHS is equipped with 1 in-line manual coding system, placed next to scanner bridge no. 1 (main recirculation).
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APPENDIX 3A-f: "Oversized" baggage desk (RDS page 82)
The desk is on the first floor of the Terminal in the departures area next to the security check barriers. The Terminal has one desk (“desk 75”) with a goods lift to transport oversized baggage to the departing BHS. Oversized baggage is delivered directly from the apron through doors provided for access to the baggage reclaim hall.
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APPENDIX 3C-a: misdirected baggage due to mishandling by Airport Operator (RDS page 86)
No. of misdirected bags/1,000 departing pax 1.6 ‰
The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
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APPENDIX 3D-a: misdirected baggage due to mishandling by the baggage handler (RDS page 87)
No. of misdirected bags/1,000 departing pax 4‰
The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
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APPENDIX 3E-b: rejection of local baggage (RDS page 87)
Standard 5 % of total local baggage
The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
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APPENDIX 3E-d: baggage reclaim (RDS page 87)
Baggage delivery time, in minutes, from block-on time to arrival of baggage on delivery belt.
First item of baggage
Last item of baggage
% performance
18’
25’
90% of cases
The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
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APPENDIX 3E-e: open baggage (RDS page 87)
DISCOVERY OF OPEN BAGGAGE FORM Name of AC operator: Ten-digit baggage tag: Name of passenger: Destination: Description (if no tag):
Date: Time: Type:
Terminating
Arriving from:
Departing
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APPENDIX 4A-a: apron configuration (RDS page 89)
Detailed tables and maps of the Linate apron configuration.
•
ICAO Code
Maximum stands in configuration
D
4
C
37*
Totals
41
* 31 of which on the North apron and 6 on the West apron
Milan Airports Airport Regulations TECHNICAL APPENDICES
Linate: North apron
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Milan Airports Airport Regulations TECHNICAL APPENDICES
Linate: West apron
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APPENDIX 4A-b: apron configuration (RDS page 89)
Detailed tables and maps of the Linate aircraft stand configuration.
ID
aircraft up to
01
Code C
02
Code C
03
Code C
04
Code D
05
Code C
13
Code C
14
Code C
15
Code C
16
Code C
17
Code C
18
Code C
19
Code C
Facilities Docking system - air conditioning system - electric power supply directions for marshals on the ground Docking system - air conditioning system - electric power supply directions for marshals on the ground Docking system - air conditioning system - electric power supply directions for marshals on the ground Docking system - air conditioning system - electric power supply directions for marshals on the ground Docking system - air conditioning system - electric power supply directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground
Notes
Pushback required
Pushback required
Pushback required
Max B757/200 pushback required
Pushback required
Pushback required Self-manoeuvring Self-manoeuvring Self-manoeuvring Self-manoeuvring Self-manoeuvring Max 29 m W/S nose-in allowed [CAA Reg. 3/02]
Milan Airports Airport Regulations TECHNICAL APPENDICES 120
Code C
20
Code C
21
Code C
121
Code C
22
Code C
06
Code C
07
Code C
08
Code C
09
Code D
10
Code D
11
Code D
12
Code C
Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground
Rev.: RS/LIN/ALL 2.1 Date: June 2011 Page 49 of 90 Max 29 m W/S nose-in allowed [CAA Reg. 3/02] Max 29 m W/S nose-in allowed [CAA Reg. 3/02] Max 29 m W/S nose-in allowed [CAA Reg. 3/02] Max 29 m W/S nose-in allowed [CAA Reg. 3/02] Max 29 m W/S nose-in allowed [CAA Reg. 3/02] Self-manoeuvring Self-manoeuvring Self-manoeuvring Max 48 m wing span Self-manoeuvring Max 48 m wing span Self-manoeuvring Max 48 m wing span Self-manoeuvring Self-manoeuvring
Milan Airports Airport Regulations TECHNICAL APPENDICES
ID
aircraft up to
23
Code C
24
Code C
25
Code C
26
Code C
27
Code D
28
Code C
29
Code C
30
Code C
31
Code C
32
Code C
33
Code C
34
Code C
35
Code C
36
Code C
37
Code C
38
Code C
39
Code C
ICE 1
Code D
51
Code C
52
Code C
Facilities Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Equipped for de-icing Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground Directions for marshals on the ground
Rev.: RS/LIN/ALL 2.1 Date: June 2011 Page 50 of 90
Notes Self manoeuvring-Inhibits use of stand 24 Self manoeuvring-Inhibits use of stands 23 and 26 Pushback required-Inhibits use of stand 27 Self manoeuvring-Inhibits use of stands 24 and 28 Pushback required-Inhibits use of stands 25 and 29 Self manoeuvring-Inhibits use of stands 26 and 30 Pushback required-Inhibits use of stand 27 Pushback required-Inhibits use of stands 28 and 32 Pushback required Self manoeuvring-Inhibits use of stands 30 and 33 Self manoeuvring-Inhibits use of stand 32 Pushback required Self-manoeuvring Pushback required Pushback required Pushback required-Inhibits use of ICE stand 1 Self manoeuvring-Inhibits use of ICE stand 1 Max 48 m-Inhibits use of stands 38 and 39 Max B737-500 - pushback required Pushback required
Milan Airports Airport Regulations TECHNICAL APPENDICES 53 54 55 56
Directions for marshals on the ground Directions for marshals on the Code C ground Directions for marshals on the Code C ground Directions for marshals on the Code C ground Code C
Rev.: RS/LIN/ALL 2.1 Date: June 2011 Page 51 of 90 Max B737-500 - pushback required Pushback required Pushback required Pushback required
Milan Airports Airport Regulations TECHNICAL APPENDICES
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De-icing stands
ID
YY.MM. up to
ICE1
Code D
Stand equipped for de-icing operations (Max 48 m )
35
Code C
Stand equipped for de-icing operations (Max 36 m )
Notes
Milan Airports Airport Regulations TECHNICAL APPENDICES APPENDIX 4C-a1 De-icing: AEA questionnaire (RDS page 104)
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APPENDIX 4C-a2: De-icing: de/anti-icing and de-snowing operations (RDS page 104)
De/anti-icing operations An average treatment time of approximately 10’ per aircraft is considered. The standard taxi time and waiting time in position to enter the de-icing area need to be added to the average treatment time. Considering an average treatment time of approximately 10’ per aircraft, the following hypothesis can be assumed for the number of aircraft treated during deicing operations, with the 4 stations operating:
Stat. Operating
Treatment
Waiting / MVT to area (including any pushback)
Total aircraft operating
2
2
2
4
De/anti-icing + de-snowing operations An average treatment time of approximately 20’ per aircraft is considered. The standard taxi time and waiting time in position to enter the de-icing/de-snowing area need to be added to the average treatment time.
Stat. Operating
Treatment
Waiting / MVT to area (including any pushback)
Total aircraft operating
2
2
1
3
The capacity to treat aircraft depends on how much equipment is available, how it is managed, the type of aircraft treated and the type of treatment used. The Duty Manager, in contact with the CSO TWR, will therefore assess a sustainable level of activity, based on values for the specific circumstances and average treatment times actually recorded. ONLY aircraft for which de-anti icing / de-snowing treatment is necessary are included in the definition of this level of activity.
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APPENDIX 4C-a3 De-icing: control and preparation of the vehicles (RDS page 104)
SEA Trasporti Integrati is responsible for: • • • • •
Checking the vehicles before and after operations. Full refuelling of vehicles even when used only to a limited extent. Always checking that the vehicles are correctly connected to the electricity supply to ensure heating of the liquids. Always checking, before using the vehicles, the level and temperature of the fluids as well as the state of the vehicles themselves and whether they are functioning properly. Promptly notifying any anomalies found in the vehicles or the installation to the SEA Duty Manager.
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APPENDIX 4C-a4 De-icing: engine status (RDS page 104)
The engine status (engines on/off) of aircraft subject to de/anti-icing and desnowing operations shall be as follows: • • • • •
for aircraft with 2 turbine engines: engines on idle power; for wide body aircraft with three turbine engines (DC10, MD11): only the two engines below the wings on (Idle Power), the tail engine must be off to facilitate vehicles spraying the empennage: for wide body aircraft with four turbine engines: the two external engines must be off, the two internal ones on idle power; for aircraft with propellers: for propellers must be stopped during operations, when possible. Particular situations such as unavailability of the APU and whether or not it is possible to stop the propellers will be assessed on a case-by-case basis with the CNA or technicians present.
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APPENDIX 4C-a5 De-icing: telephone contacts (RDS page 104)
SEA TI de-icing coordination: Vehicle maintenance area: Duty Manager SEA SEA Apron ENAV Control Tower
Tel 02-7485-3308 Tel 02-7485-7292 Tel 02-7485-3477 Tel 02-7485-3469 Fax 02 7014 3235
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APPENDIX 4C-a6: De-icing: detailed table of de-icing equipment at Linate Airport (RDS page 104)
Name Kilfrost Tanks “ABC 3 type 2“ Kilfrost loading arms Hot water loading arms
Q.ty 5 4 4
Tank with trailer for Kilfrost
1
Tank with trailer for water
1
Notes Capacity: 175,000 l Capacity: 4 x 15,000 l / hour Capacity: 4 x 12,000 l / hour Capacity: 30,000 l, delivery 24,000 l/ hour Capacity: 30,000 l, delivery 24,000 l/ hour
Milan Airports Airport Regulations TECHNICAL APPENDICES
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APPENDIX 4C-a7 De-icing: general notes (RDS page 104)
One or two-step treatment • One-step treatment During one-step treatment the removal (de-icing) and protection (anti-icing) operations are performed in one application only, using a warm mix of anti-ice fluid and water (e.g.: 50%) thus cleaning the surfaces covered in ice and providing antiice protection on the surfaces concerned with a single application. • Two-step treatment During two-step treatment, the removal (de-icing/de-snowing) and protection (antiicing) operations take place in two separate phases. The first step, cleaning, is performed with a warm mix of anti-ice fluid and water depending on the environmental temperature (e.g.: 10%, 50%). The second, protective, is performed once the surfaces are clean with warm mix of fluid and water (e.g.: 50%), or with 100% fluid (undiluted and not heated). Analyses of the liquids Airline Company operators or their representatives may, after submitting a written request and subject to coordination with SEA, take samples of the anti-icing liquid from the storage depots and the vehicles. SEA Trasporti Integrati will have for the customary periodical tests run, updating the related records associated with each vehicle in compliance with procedure no. PO07. Documentation SEA will handle all the written records related to de-icing operations, including the final figures for services performed by filling in the relevant forms. SEA TI will be responsible, at the end of the operations, for delivering a summary of the services performed and the slips for all the flights to the Airport Coordination Office, for subsequent invoicing.
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APPENDIX 4C-b1: aircraft washing/request for external washing (RDS page 109)
REQUEST FOR EXTERNAL WASHING OF AIRCRAFT Linate. Fax n. 02 74852018 Telex LINDDXH* DATE ANDTIME FILLED IN: DATE AND TIME OF ARRIVAL OF AIRCRAFT: AIRCRAFT (Number plate) COMPANY ASSIGNED REQUESTED WASHING DATE: WASHING PRODUCTS USED: (If different to those in appendix 4C-e2) The Company assigned undertakes to carry out operations fully observing specific procedures and applicable regulations and Ordinances. Signed by Company assigned *If the request is sent via telex, the message must contain all indications given in the form
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APPENDIX 4C-b2: aircraft washing/products authorised for aircraft washing operations (RDS page 109)
MALPENSA AND LINATE AIRPORTS
PRODUCT NAME ARDROX 1900 B ARDROX 6427 ARDROX 6440 ACW –12 RU6 EEZE SUPER VINALL CARBON – X SIMPLEX
MANUFACTURER BRENT/ CHEMETALL ITALIA BRENT/ CHEMETALL ITALIA BRENT/ CHEMETALL ITALIA MIRANDY MIRANDY MIRANDY ARROW- MAGNOLIA TURCO ITALIANA
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APPENDIX 4C-b3: aircraft washing/monthly report (RDS page 109)
MONTHLY REPORT ON AIRCRAFT WASHING OPERATIONS
AIRPORT: DATE
AIRLINE
TYPE A/C
STAND
COMPANY ASSIGNED
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APPENDIX 4C-d/1a: bird strike APPENDIX 1a
The information collected in this form is required to permit ENAC to estimate the extent and the seriousness of the problem of bird strikes. This information is used only to improve the techniques for reduction of such phenomena and reporting them is compulsory.
A) Impact, or (presumed impact), directly ascertained by the crew members; Please fill in all sections of this form, one for each of the events witnessed.
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APPENDIX 4C-d/1b: bird strike APPENDIX 1b
The information collected in this form is required to permit ENAC to estimate the extent and the seriousness of the problem of bird strikes. This information is used only to improve the techniques for reduction of such phenomena and reporting them is compulsory.
B) Damage to the aircraft reported by the maintenance personnelas objectively due to a bird strike (e.g. traces of blood, feathers, etc...); Please fill in all sections of this form, one for each of the events witnessed.
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APPENDIX 4C-d/1c: bird strike
ALLEGATO 1c
The information collected in this form is required to permit ENAC to estimate the extent and the seriousness of the problem of bird strikes. This information is used only to improve the techniques for reduction of such phenomena and reporting them is compulsory.
C) Reports of bird strikes by ATS operators (to be filled in by the ATS operators) Please fill in all sections of this form, one for each of the events witnessed.
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APPENDIX 4C-d/1d: bird strike
APPENDIX 1d
The information collected in this form is required to permit ENAC to estimate the extent and the seriousness of the problem of bird strikes. This information is used only to improve the techniques for reduction of such phenomena and reporting them is compulsory.
D)
Finding of dead birds or their remains on the runway (to be filled in by the Airport Operator).
Please fill in all sections of this form, one for each of the events witnessed.
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APPENDIX 4D-a1: Extinguisher map Linate - North apron (RDS page 116)
GOODS WAREHOUSE
NORTH APRON POSITIONING OF EXTINGUISHERS
HANGAR
Milan Airports Airport Regulations TECHNICAL APPENDICES
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APPENDIX 4D-a2: Extinguisher map Linate- West apron (RDS page 114)
N.B.: TROLLEY EXTINGUISHERS (100 KG POWDER)
EXTINGUISHER
EXTINGUISHER
EXTINGUISHER
HANGAR-TERMINAL A.T.A.
WEST APRON POSITIONING OF EXTINGUISHERS
EXTINGUISHER
Milan Airports Airport Regulations TECHNICAL APPENDICES
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APPENDIX 4D-b: refuelling request form (RDS page 117)
REQUEST FORM FOR REFUELLING OR FUEL DRAINAGE WITH PASSENGERS ON BOARD
The Airport Operator We hereby transmit the request by the Airline Company …….. For the purposes of assistance during fuelling to/fuel drainage from A/C with passengers on board, pursuant to ENAC operating procedure 1/2004 The SEA Duty Manager ………………………………….
The Airline Company or its representative To the Provincial Fire Brigade Headquarters - Milan We kindly request the above Fire Brigade Command to guarantee the Fire Brigade fire-fighting service foreseen for fuel transfer operations to aircraft with passengers on board. The service is necessary on dd/mm/yyyy for the following aircraft: Airline company operating ……………….flight no. ………….. aircraft type …………..code ……………….. stand……………..no. of passengers …………. Notes*……………………………………………………………………………………… ……………………………………………………………………………………….. Time refuelling is expected to start:……….. Time refuelling is expected to end:……….. Temporary payment receipt enclosed ………..YES/NO Service to be deducted from deposit paid …….YES/NO
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The Airline representative Linate Airport *Information on passengers on board (e.g. any disabled persons) and on load in hold; amount and type of any dangerous goods or any information considered useful.
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APPENDIX 4E-a: Minimum Connecting Time (RDS page 125)
Schengen / NonSchengen 40’
Non-Schengen/ Schengen 45’
Non-Schengen/ Non-Schengen 40’
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APPENDIX 4F-a: transit times (RDS page 126)
Detailed table of transit time for aircraft in the various categories at Linate airport
Category 1
Category 3 737 SF3 DC9 DH8 F50 ATR CRJ F28 AT7 F70 ARJ B11 733 FK1 D9S S20 717 73S 30’
30’
30’
Category 4 M80 M87 M82 50’
50’
50’
30’
Category 2
30’
35’
30’
30’
Category 5
30’
40’
45’
Category 6
320 757
321
310
767 AB4 AB3
50
50’
50’
60’
60’
40’
55’
55
40’
45’
Freight AB6
73F
55’
60
These times given must be considered as a reference for predicting operating needs. For aircraft with holds equipped for ULD, the cargo times given refer to these configurations. When the same aircraft operate with non-palletised holds, operating times must be increased by 50%. Times given may be reduced by specific agreements between an Airline and its handler, but application of such times is subject to informing the Airport Management which reserves the right to assess whether they are consistent with operations or refuse application, should this endanger the correct functioning of airport assistance operations.
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APPENDIX 4F-b: availability of resources (RDS page 126)
Waiting time on board the aircraft for the first passenger to disembark at Linate Airport.
Waiting time on board BON + 4’ (in 90% of cases) The method for assessing this parameter complies with the following CAA documents: • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS - GUIDELINES • SERVICE QUALITY IN AIR TRANSPORT – STANDARD SERVICE CHARTERS – METHODS
Milan Airports Airport Regulations TECHNICAL APPENDICES
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APPENDIX 5C1: apron management service: phraseology (RDS page 140)
The following are examples of radio communications phraseology between the TWR Ground frequency and Pilots: •
pushback pilot: Linate:
Linate Ground AZA 100 Request push back from stand 1; AZA 100 Linate Ground push back approved to position QA
Or if it is not possible to approve pushback: Linate Ground: AZA 100 stand By, expected (time) delay due to (reason). •
taxiing pilot: Linate Ground:
•
Linate Ground AZA 100 Request taxi from position QA; AZA 100 Linate Ground taxi to………via B, T
taxiing for arriving aircraft pilot: Linate Ground AZA 100 Runway vacated; Linate Ground: AZA 100 Linate Ground taxi to stand 5 via A,C
•
Aircraft arriving from West Apron taxiing on North Apron pilot: Linate Ground AZA 100 position N 6; Linate Ground: AZA 100 Linate Ground continue taxi to………via C,B, T
Approval for pushback and/or taxiing will be accompanied by any other information that may ensure orderly movement of the a/c.
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APPENDIX 5C2: apron management service: North Apron Layout (RDS page 135) TERMINAL HANGAR GOODS WAREHOUSE
Milan Airports Airport Regulations TECHNICAL APPENDICES
APPENDIX 5D: follow me vehicles (RDS page 151)
follow-me vehicles available at Linate. ID 1 2 3 4
Vehicle Fiat Doblò Fiat Doblò Fiat Panda Fiat Panda
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APPENDIX 6c: Ground Safety Report (RDS page 156) GROUND SAFETY REPORT Linate The company guarantees that any confidential information collected in this way will not be used to ascertain personal responsibility, but only to identify the causes and the dynamics of the events reported in order to ensure effective future prevention Event code SR.01 Spillages SR.03 Bird strike — Impact with finding of the carcass SR 03 A Sighting/Inspection, avoidance, impact reported without finding the carcass SR.05 Ineffectiveness of the anti-icing/de-icing installation/procedure SR.07 Air-Side signs (horizontal and vertical) SR.09 Incorrect service operations including Refuelling and Catering SR.11 Runway incursion/excursion SR.13 Apron-Taxiway incursion/excursion SR.15 Failure to observe airport procedures/instructions SR.99 Other Event
Event code Date
Passengers involved
Date compiled:
Time
Exact location of event
Event code SR.02 Incidents SR.04 Hazardous goods (damage/spillage/detection of radiations) SR.06 Damage to a/c and/or airport resources SR.08 Jet-Blast SR.10 Incorrect load (positioning, different from forms) SR.12 Priority not given by vehicles to a/c, vehicles to vehicles SR.14 FOD SR.16 All kinds of "Emergency", their statuses and development SR.17 Near-miss collision Operators involved Company and role
Injury to people and damage to property
Vehicles involved Type, model and name, number
Operating phase
Compiled by (role/badge):
Company:
Reported by (role/badge):
Company:
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APPENDIX 8C-b: list of airline companies authorised to transport radioactive goods (RDS page 168)
List* of airline companies authorised to transport radioactive materials at Linate Airport, with the date of expiry of the authorisation given alongside each of them:
CAI
20 March 2011
AUSTRIAN AIRLINES
3 October 2011
LUFTHANSA CARGO A.G
3 October 2011
MITSAFETRANS Srl
24 April 2018
* updated on 1 June 2010
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APPENDIX 8D-b: form for delivery / collection of individual packages containing radioactive goods (RDS page 172)
FORM FOR DELIVERY / COLLECTION OF INDIVIDUAL PACKAGES CONTAINING RADIOACTIVE GOODS
DATE
TIME
name
THEY WILL BE DELIVERED BY:
badge no.
No. of PACKAGES
OF RADIOACTIVE GOODS,
Company:
(ARRIVING)
/
(DEPARTING)
(CROSS OUT THE APPROPRIATE WORDING)
airline
flight number;
ON FLIGHT
AFTER INSPECTING THE INTEGRITY OF THE PACKAGES AND WHETHER EACH OF THEM BEAR THE S.E.A. SECURITY STAMP CERTIFYING THAT EMISSIONS HAVE BEEN CONTROLLED, THE ABOVE PACKAGES ARE ACCEPTED FROM:
Milan Airports Airport Regulations TECHNICAL APPENDICES
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APPENDIX 8E-c: emergency telephone numbers (RDS page 182)
PARTY
TELEPHONE NUMBER
Security and Surveillance Operations Room
2280
Coordinamento di Scalo – Airport Coordination Office
3477 - 3478
Airport Management
7318 - 2702 – 2503
Fire Brigade
2777
Airport Health Office
2716
Health Service
2222
Qualified Expert: • Dott. Mauro Campoleoni
If absent/impossible to contact: • Dott. Luigi Vismara •
Ing. Stefano Giunti
home 02 5473091 – mob. 348 4924654 - work 0255033007 home 0362 506549 – mob. 320 1829941 work 02 57995817 cell. 335 7607323
Specialised firm Campoverde: 1. OPERATOR ON CALL 2. OPERATOR ON CALL 3. OPERATOR ON CALL 4. OPERATOR ON CALL •
SWITCHBOARD DURING OFFICE HOURS
mob. 3357607321 mob. 3356250204 mob. 3385333872 mob. 3357607323 tel. 0258039020
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APPENDIX 10c: Low visibility: maps (RDS page 215)
KEY TO SYMBOLS
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APPENDIX 2-5a1: Table of minimum airport operating parameters (RDS page 247)
INDICATOR
T0-LIN
Queuing time at ticket counters
12’
Queuing time at check-in
35’
Queuing time at hand baggage security 20’ checks Last bag delivery time
45’
Misdirected baggage (due to handler);
30/00
Waiting time on board the aircraft for the first passenger to disembark
6’
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GLOSSARY ACI AMS AOC Manoeuvring Area
Airports Council International Apron Management Service Airlines Operator Committee The part of the airport used by aircraft to take-off, land and all taxiing on the ground linked to those operations, excluding stands. Movement Area The part of the airport where aircraft move on the ground including the manoeuvring area, aprons and any part used for aircraft maintenance ARO-MET Airport information service Reporting Office - Weather ASDA Accelerate Stop Distance Available ASSOCLEARANCE National coordinator for fully coordinated classified airports ATA
Actual Time of Arrival
ATB ATC ATCR ATD ATR ATS AWB BDV BGR BHS CNA i-MUSE CWY DA DCS
Automated Ticket and Boarding pass Air Traffic Control Air Traffic Control Radar Actual Time of Departure Automatic Tag Reader Air Traffic Services Air Way Bill
DUA Duty Manager DUV
Base Dati Voli – Flight data base SEA airport system Boarding Gate Reader Baggage Handling System Airline – Air navigation Company Multi User Equipment Clearway Airport Management Departure Control System. Information system operating on SITA network used for check-in, boarding weight & balance, etc Sole airline declaration for an Arriving flight SEA Airport Manager on duty – Airport coordination Single Airline Declaration. Document containing flight and
Milan Airports Airport Regulations TECHNICAL APPENDICES
CAA ENAV ETA ETD ETL FAST FIDS FOD GAPS AJ GP HRS IATA ICAO ILS ISO LAN LDA LLZ MCT MXP NBCR OFB ONB PAPI RCL RVR RWY SCR Slot STA
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aircraft information Civil Aviation Authority (ENAC) Flight Assistance Authority – Air Traffic Control Expected Time of Arrival Expected Time of Departure Expected Time of Landing – when the aircraft touches the runway Computer system handling goods documents Flight Information Display System Foreign Object Damage – Presence of objects on the ground that can seriously damage an aircraft Gate Allocation and Positioning System – Airport program managing stands, gates, check-in desks and baggage piers Airport Journal Gliding Path Hydrant Refuelling System International Air Transport Association International Civil Aviation Organization: it sets international aviation standards and makes recommendations Instrument Landing System International Standardization Organization Abbreviation for Landing. Gives effective flight landing time; the instant the plane hits the runway Landing Distance Available Localizer Minimum Connecting Time IATA abbreviation for Milan Malpensa airport Nuclear, Bacteriological, Chemical, Radioactive Block-off - Time of positioning blocks on wheels, when the aircraft exits the stand Block-on – Time blocks are placed on wheels when the aircraft enters the stand Precision Approach Position Indicator Radar Contact Lost Runway Visual Range Runway Scheduled Clearance Request: flight operations request by an airline Time slot set by Eurocontrol needed to define a time window when take-off is possible Scheduled time of arrival (blocks-on)
Milan Airports Airport Regulations TECHNICAL APPENDICES STD SWY T1
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TDZ
Scheduled time of departure (blocks-off) Stopway Terminal 1 – Indicates the new passenger terminal in Malpensa airport Terminal 2 – Indicates the old passenger terminal in Malpensa airport Terra Bordo Terra – Ground Aboard Ground Aeronautical radio frequency for communications with aircraft Touch Down Zone
THR
Threshold
TODA
Take Off Distance Available
TORA
Take Off Runway Available
ULD
United Load Device
UOC
District Operations Office (DA – ENAC)
VOR
Very High Frequency Omnidirectional Range
T2 TBT
