Agile Development & Business Goals

Agile Development & Business Goals Agile Development & Business Goals The Six Week Solution Bill Holtsnider Tom Wheeler George Stragand Joseph Gee...
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Agile Development & Business Goals

Agile Development & Business Goals The Six Week Solution

Bill Holtsnider Tom Wheeler George Stragand Joseph Gee

AMSTERDAM • BOSTON • HEIDELBERG • LONDON NEW YORK • OXFORD • PARIS • SAN DIEGO SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Morgan Kaufmann Publishers is an imprint of Elsevier

About the Authors Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation. Tom Wheeler has a long track record of building organizations to develop commercial software, including products for financial services and contact centers. He has built, sold, and been a senior manager in a variety of different types of companies, including international conglomerates and garage-sized start-ups. He first created the Six Week Solution back in the 1980s and has been fine-tuning it ever since. George Stragand is a manager and software developer with over 20 years of producing and managing the delivery of commercial software on time. He has worked for companies ranging in size from start-ups to multinationals, creating software for both external and in-house use. He still hasn’t found a problem that couldn’t be solved by one more level of indirection or a suitable amount of explosives in the correct location. Joseph Gee has spent the last 10 years of his career leading and coaching teams through a variety of successful projects and Agile transitions. His advocacy for software craftsmanship has equipped teams for success in small custom shops, large telecom enterprise systems, commercial shrink-wrap modeling software, and, most recently, cutting-edge behavioral analytics.

Morgan Kaufmann Publishers is an imprint of Elsevier. 30 Corporate Drive, Suite 400, Burlington, MA 01803, USA This book is printed on acid-free paper. # 2010 Bill Holtsnider, Tom Wheeler, George Stragand, and Joseph Gee. Published by Elsevier, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher’s permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions. This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein). Notices Knowledge and best practices in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods, professional practices, or medical treatment may become necessary. Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information, methods, compounds, or experiments described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility. To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein. Library of Congress Cataloging-in-Publication Data Agile development and business goals : the six week solution / by Bill Holtsnider ... [et al.]. p. cm. ISBN 978-0-12-381520-0 1. Management information systems. 2. Business–Computer programs. 3. Agile software development. I. Holtsnider, Bill, 1956-HD30.213.A37 2010 2010008497 005.0680 4–dc22 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library. ISBN: 978-0-12-381520-0 For information on all Morgan Kaufmann publications, visit our Web site at www.mkp.com or www.elsevierdirect.com Printed in the United States of America 10 11 12 13 5 4 3 2 1

For J: Your dedication to others is awe-inspiring. – B.H. For “the Bills”: One made the whole plan possible; the other got the story told. – T.W. For the other Geordie for the tools, and Nick for the first chance to use them. – G.S. For Mom and Don: Thanks for teaching me the importance of doing a job right. – J.G.