AGENCY SAFETY AND TRANSIT ASSET MANAGEMENT PLANNING FOR TRIBAL TRANSIT National Tribal Transportation Council Conference Anaheim, CA - October 4, 2016 Walt Diangson, CSO & Lead Trainer South West Transit Association (SWTA)

WELCOME • Walt Diangson • SWTA Certified Safety Officer • Lead Trainer • Transit & Risk Mgmt. Experience & Background

• Today’s Topic • • • • •

National Pubic Transportation Safety Program (NPTSP) Safety Management Systems (SMS) Agency Safety Plans (ASP) Transit Asset Management (TAM) State of Good Repair (SGR)

SWTA Facts - EIGHT-STATE PROFESSIONAL TRANSIT ASSOCIATION 1. 2. 3. 4. 5. 6.

7. 8.

Arizona Arkansas Colorado Kansas Louisiana New Mexico Oklahoma Texas

Executive Director: Kristen Joyner, [email protected], www.swta.org

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THANK YOU TO OUR HOSTS

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SAFETY MANAGEMENT SYSTEM - PRESENTATION CONTEXT

FAST-Act National Pubic Transportation Safety Program and Safety Management System

CULTURAL LEGACY OF TRIBAL TRANSPORTATION

Fixing America’s Surface Transportation ACT

FAST-Act, NPTSP & SMS

National Public Transportation Program National Safety Plan

Certified Safety Officer

ASP

Safety Mgmt. System

State Safety Oversight

SPl

SRM

SA

SPr

FTA GOAL WITH SMS • Relatively safe industry • Accidents as a Result of: • Acts of God = • Unsafe Conditions = • Unsafe Behaviors =

• Value for Safety  • Attitude for Safety • Safety as the First Priority • Safe Behavior

2% 10% 88%

WHAT DOES VALUE FOR SAFETY LOOK LIKE?

Subaru Motors

Inherent Value for Safety

1. FTA’s selected approach to strengthening transit safety in the Nation. 2. The formal, top-down, organization-wide, collaborative, data-driven approach to managing safety risk and assuring the effectiveness of safety risk mitigations. 3. A way to weave safety into the very fabric of a transit organization – its culture & the way people do their jobs.

GROUP EXERCISE: WHAT IS THE MEANING OF SMS TO YOU OR TO MARKETING? “The formal, top-down, organization-wide, collaborative, data-driven approach to managing safety risk and assuring the effectiveness of safety risk mitigations.”       

Formal? Top-down? Organization-wide? Collaborative? Data-driven safety management? Assuring effectiveness? Risk mitigations?

What’s your perspective by the 5-W’s & H?

FTA’S CHANGE IN EMPHASIS BASED ON: 1. Consistent Accident Themes in Public Transportation Contributing factors & root causes

2. Changing Nature of Public Transportation

Complexity, fleets, services, modes, environments

3. Identified Organizational Gaps and Challenges to Passenger Transportation Safety Leadership, safety planning, reporting & data, communications

TYPICAL TRANSIT ORGANIZATIONAL STRUCTURE TRANSIT MANAGEMENT

FINANCE

Customer Service

TRANSIT ADMINISTRATION

MARKETING

TRANSIT OPERATIONS

PLANNING

TRANSIT POLICE

TRANSIT MAINTENANCE

Accident Themes

ACCIDENT THEME: DISTRACTIONS

OTHER ACCIDENT THEMES How relatable are such events to tribal transit?

Fatigue Non-Vehicular Collisons

Violence by or upon a driver

AVL

Interlining

PTC

Connectivity

INCREASING PUBLIC TRANSPORTATION COMPLEXITY

MDTs Seamless

What’s changed in you system & service?

INCREASING COMPLEXITY OF OPERATIONS BAD C

TRIBAL TRANSIT GROWTH

GAPS & CHALLENGES • Organizational Gaps: • • • • • •

Lack of safety leadership Safety Mgr./Supv. In Ops. Lack of communications Siloed departments Lack of contractor oversight Reactionary > Pro-activeness

• Management Gaps: • • • • • •

Lack of information & data Inadequate data analysis Inadequate reporting Lack of transit safety plan Lack of asset management OTP Priority > Safety Priority

GAPS & CHALLENGES

Safety Promotion

Safety Assurance

Safety Risk Management

Safety Policy

THE FOUR PILLARS OF SMS 1. Safety Policy 2. Safety Risk Management 3. Safety Assurance 4. Safety Promotion

CONTENTS OF THE FOUR SMS PILLARS I

III

II

IV

See handout Page 3

TODAY’S FOCUS: PILLAR 4 - SAFETY POLICY

• Agency Safety Plan

• Transit Asset Management Plan

AGENCY SAFETY PLANS FAST-Act National Pubic Transportation Safety Program and Safety Management System

SCOPE OF AGENCY SAFETY PLAN • Rule’s Intent: safety to permeate every aspect of a transit agency’s system • Rule applies to every aspect of a transit agency system, including: • • • • • •

Operations Facilities Maintenance New capital projects Organizational structure Management controls: P&P, practices, plans, communications, data

GOAL: MOVE FROM REACTIVE THINKING TO PREDICTIVE THINKING Proactive (Present)

Reactive (Past)

Responding to events after the fact

Actively seeking to identify & address hazards/threats before an event

Predictive (Future)

Identifying conditions & trends for potential issues

CONCEPT GUIDANCE FOR AGENCY SAFETY PLANS • Agency Safety Plan based on SMS principles. • • • •

Safety Policy Safety Risk Management Safety Assurance Safety Promotion

• Agency Safety Plan reflecting the following aspects: • • • • • • •

Formal Top-down Organization-wide Collaborative Identifies & mitigates risks & hazards Data- & assurance driven Promotable

ASP CONCEPT GUIDANCE CONT’D. • Incorporates Safety Management Policy Statement Management commitment & safety leadership SMS program adoption Providing supporting resources Ensuring safety actions & standards Setting safety objectives (including measurable safety performance & dates) • Establishing safety performance targets • Ensuring confidential employee safety reporting program • Establishing organizational accountabilities and safety responsibilities • • • • •

SMS FRAMEWORK: APPENDIX A: SAMPLE SMS POLICY STATEMENT • “The management of safety is one of our core business functions. [Tribal Transit Agency] is committed to: • Developing, implementing, maintaining, and constantly improving processes to ensure that all our transit service delivery activities take place under a balanced allocation of organizational resources, aimed at achieving the highest level of safety performance and meeting established standards.”

ASP MINIMUM REQUIREMENTS (EVEN FOR SMALL AGENCIES)

• Regardless of what level of funding an agency receives, all safety plans must have the minimum requirements as set forth by Congress: (1) Approval from the transportation board of directors and/or the tribal council; (2) Methods for identifying and evaluating safety risks & hazards; (3) Strategies to minimize or eliminate risks & hazards; (4) Annual review and update of the plan;

ASP MINIMUM REQUIREMENTS (CONT’D) (5) Performance targets based on the safety performance

criteria established under the FTA & National Safety Plan; (6) An adequately trained Safety Officer who reports directly to the general manager, president or equivalent accountable executive; and (7) A comprehensive staff training program for personnel directly responsible for safety.

ASP REQUIRED OF CONSTRUCTION PROJECTS • SMS & ASP also applies to construction of bus facilities • Including: • • • • •

Design Planning Construction Operations Maintenance

• Intent is to have safety permeate each aspect of a transit agency’s operating environment, and it would also include construction activity.

STARTS WITH HAZARD IDENTIFICATION

Listen to the music!

GROUP EXERCISE: IDENTIFY YOUR MAJOR HAZARDS

ASP ADDRESSES ROLE OF STAFF & ASSOCIATES • SMS agency team, division/department safety supervisors & committees, accident review committees • Safety administration & risk management by operating divisions and departments, including: • Board and board committees • Board Secretary • Support staff

• Administration • • • • • • • • •

Executive management Legal Human resources Accounting & finance Customer & public relations Marketing Safety risk management Planning Purchasing & contracts

ASP ADDRESSES ROLE OF STAFF & ASSOCIATES • Transportation Operations • Facilities • Scheduling & dispatch • Employee staffing & scheduling • Field supervision • Operations training • Contractors

• Vehicle Maintenance • Fleet maintenance & repairs • Parts inventory • Fleet servicing • Outside services

• Facility maintenance • Facility & infrastructure construction • Contractors

• Transit Security • In-house or local law enforcement • First responders

One last tip: Plan is a living document  flexibility, adaptability

TRANSIT ASSET MANAGEMENT FAST-Act National Pubic Transportation Safety Program and Safety Management System

TAM PURPOSE • Helping transit agencies maintain bus and rail systems in a State of Good Repair (SGR) is one of FTA’s highest priorities. • FTA recommends Transit Asset Management (TAM) practices to preserve and expand transit investments. • Having well maintained, reliable transit infrastructure will help ensure safe, dependable and accessible services.

TRANSIT ASSET SITUATION • 2013 - 40 % of buses in marginal or poor condition • $86 billion backlog in deferred maintenance and replacement needs

TRANSIT ASSETS • Fixed facility assets - useful life of one year or more • Administrative and maintenance facilities • Rolling stock (e.g., revenue buses, cutaways & vans) • Equipment (e.g., maintenance & office equipment, large tooling, non-revenue service vehicles, wash racks, fueling stations, etc.) • Small providers typically have assets that fall into one or more of three asset categories defined by Federal legislation: rolling stock, equipment & facilities.

• Lifecycle of an asset covers: procurement, operation, inspection, maintenance, rehabilitation, replacement & disposal.

SAMPLE TRANSIT ASSETS

THE TAM CONCEPT • Transit Asset Management (TAM)  • … a model that uses asset condition to help prioritize funding to achieve or maintain transit networks in a state of good repair • …a set of strategic & systematic process & practices for managing the performance, risk & costs of transit capital assets over their lifecycle to provide safe, cost-effective & reliable service. • …a comprehensive approach to asset management, which incorporates the people, processes, technology, data & information & continual improvement needed to support better management of assets over their entire lifecycle.

ASSET MANAGEMENT INCLUDES 1. 2. 3. 4. 5.

A clear vision & strong leadership; A framework within which to undertake decisions; Reliable, accurate asset information; Technology to support efficient management; The mindset to monitor, review and continually improve.

TAM PLAN AND STRUCTURE 1. Introduction: • Description of transit services • TAM & SGR goals, performance targets • Recent or foreseeable challenges

2. Asset Portfolio or Schedule: • Assets owned or leased • Records and inventory tracking • Data agency maintains

TAM PLAN AND STRUCTURE 3. Condition Assessment: • Condition or state of assets • Current condition to condition targets for asset class.

4. Management Approach: • • • • • • •

How assets are managed in the agency Organizational structure of agency & responsible personnel Risks to agency assets & securement Data & recordkeeping system Disposition of assets at end of life, when and how Prioritizing of activities or projects & by whom State of Good Repair

TAM PLAN AND STRUCTURE 5. Work Plans & Schedules: • Schedule to overhaul & replace vehicles or other assets • Level of investment needed to maintain a state of good repair • When needed or in what order/priority

SUMMARY & CONCLUSION • MAP-21 & FAST-Act • NPTSP & National Safety Plan • Safety Management System (SMS) • Agency Safety Plan (ASP) • Transit Asset Management Plan (TAMP) • State of Good Repair