Email
Admin
Manual
Table
of
Contents
Introduction.................................................................................................................2
For
Email
Programs ......................................................................................................2
To
access
the
Mail
Admin
for
your
email
accounts .......................................................3
What
is
an
Account
Address? .......................................................................................3
To
setup
an
account .....................................................................................................4
Account
Options ..........................................................................................................4
To
setup
Account
Options ............................................................................................4
Setting
up
Auto‐Reply ..................................................................................................5
Active
Directory ...........................................................................................................6
Account...........................................................................................................................................................................6
Domain............................................................................................................................................................................6
User
Name .....................................................................................................................................................................6
Setting
Up
Forwarding .................................................................................................6
Setting
up
Signatures ...................................................................................................7
Setting
up
External
Accounts........................................................................................7
What
is
an
Alias?..........................................................................................................8
To
setup
an
alias ..........................................................................................................8
To
edit
an
alias.............................................................................................................9
To
delete
an
alias .......................................................................................................11
To
Create
a
Distribution
List .......................................................................................11
Address........................................................................................................................................................................11
Mode .............................................................................................................................................................................12
Require
SMTP
Authentication ........................................................................................................................... 12
To
add
Distribution
List
Members ..............................................................................12
To
Delete
Distribution
List
Members ..........................................................................13
Glossary .....................................................................................................................14
Introduction
POP3
stands
for
Post
Office
Protocol
(version
3),
comprised
of
mailboxes
for
email
systems
so
that
a
user
can
retrieve
email
from
a
central
location
where
the
email
is
stored.
POP3
accounts
allow
users
to
have
mailboxes
on
a
server
with
their
domain
name.
This
means
that
if
you
own
the
domain
name,
yourdomain.com,
and
are
signed
up
for
email,
you
can
receive
and
send
email
at
[email protected].
Our
POP3
email
service
works
like
any
standard
email
account
you
would
get
from
an
ISP.
The
maximum
size
for
an
outgoing
email
message
is
10MB,
including
its
attachments.
Each
account
can
store
an
unlimited
amount
of
email.
For
Email
Programs
Login:
your
email
address
Pw:
your
password
NOTE:
If
you
require
your
password
reset
please
feel
free
to
contact
[email protected]
Incoming
Mail
Server
(POP3):
mail.yourwebsite.com
(eg.
mail.rampinteractive.com)
Outgoing
Mail
Server
(SMTP):
•
If
you're
on
Shaw:
shawmail
•
If
you're
on
Telus:
mail.telus.net
Webmail:
http://wm.rampinteractive.com
Account
Admin
&
Settings
(ie:
vacation
messages,
pw,
etc)
http://mailadmin.rampinteractive.com
2
To
access
the
Mail
Admin
for
your
email
accounts
1. Open
any
web
browser
2. Go
to:
http://mailadmin.rampinteractive.com
3. Enter
the
following
login
information:
a. Login:
your
email
address
b. Password:
your
password
4. Click
the
"+"
beside
"Domains"
in
the
left
column
What
is
an
Account
Address?
This
is
the
email
address
of
the
account.
An
account
can
only
have
one
email
address.
You
can
use
aliases
to
redirect
email
from
many
email
addresses
to
one
single
account.
For
instance,
you
are
the
administrator
of
a
club,
but
also
the
treasurer
and
the
equipment
manager
for
the
club.
In
this
case,
you
would
create
an
ACCOUNT
for
yourself
(i.e.
[email protected]),
and
then
create
3
aliases
for
yourself
(i.e.
[email protected],
[email protected],
and
[email protected]).
All
your
aliases
should
direct
to
your
account,
which
you
can
then
check
via
outlook
or
gmail,
or
you
can
check
messages
on
the
Mail
Server.
3
To
setup
an
account
1. Click
the
link
“Accounts”
this
will
open
up
a
list
of
account
addresses.
2. Scroll
down
to
the
bottom
and
click
“Add”
3. Enter
the
name,
password,
max
size
(leaving
this
at
0
means
your
max
size
is
unlimited),
and
click
the
“Active”
checkbox.
Account
Options
Account
options
include
auto‐reply,
active
directory,
forwarding,
signature
and
external
accounts.
To
setup
Account
Options
1. Click
on
the
plus
sign
beside
the
“Accounts”
link.
2. Find
your
email
account
and
click
the
plus
sign
beside
it.
4
3. Click
on
the
account
option
you
wish
to
set.
You
can
set
all
you
account
options
at
once,
but
do
not
check
the
“Active”
box
until
you
want
to
use
them.
For
instance,
you
can
set
your
auto‐reply
options
but
not
make
them
active
until
you
need
them.
4. Click
on
Save
Setting
up
Auto‐Reply
1. Open
up
an
account
in
Mail
Admin
2. Select
the
“Auto‐reply”
tab
3. Select
Enable
4. Enter
a
subject
and
a
message
5. Click
on
Save
Note:
By
selecting
Automatically
expire;
you
can
configure
the
Mail
Server
to
automatically
disable
the
auto‐reply
at
a
given
date.
This
may
be
good
if
you
know
that
you
will
be
out
of
office
for
3
days.
When
you're
back,
you
don't
have
to
remember
to
manually
disable
the
auto‐reply
again
5
Active
Directory
Account
Check
this
checkbox
if
you
want
to
connect
the
account
to
a
Windows
NT/2000
Active
Directory
Account.
There
are
several
advantages
in
using
a
connection
to
an
Active
Directory.
For
example,
none
of
the
account
passwords
are
stored
in
the
Mail
Server
database.
Instead,
the
user
must
supply
his/her
Windows
NT/2000
domain
password
when
logging
in
to
the
POP3
server.
Domain
Active
Directory
Domain
is
the
name
of
the
Windows
NT/2000
domain,
in
the
case
where
the
mail
server
account
is
connected
to
a
Windows
2000/NT
active
directory
account.
User
Name
Active
Directory
User
name
is
the
user
name
of
the
active
directory
domain
that
the
mail
server
account
is
connected
to.
Setting
Up
Forwarding
1. Open
up
an
account
in
Mail
Admin
2. Select
“Forwarding”
tab
3. Enter
appropriate
information
4. Click
on
Save
Note:
The
forwarding
functionality
lets
you
forward
email
from
this
account
to
another.
Select
enable
forwarding
to
stat
forwarding
of
messages.
Enter
the
email
address
you
want
to
forward
messages
to.
If
you
want
to
forward
messages
without
keeping
copies
of
them,
de‐select
Keep
original
message.
6
Setting
up
Signatures
If
you
specify
a
signature,
this
will
be
appended
to
all
outgoing
email
messages.
It's
possible
to
specify
both
a
plain
text
signature
and
a
HTML
signature.
If
a
plain
text
signature
has
been
specified,
but
no
HTML
signature,
Mail
Server
will
use
the
plain
text
signature
as
HTML
signature.
Mail
Server
will
convert
the
plain
text
line
breaks
to
HTML
line
breaks.
It
is
possible
to
use
the
macros
%User.FirstName%
and
%User.LastName%
in
signatures.
These
macros
will
be
replaced
with
the
users
first
and
last
name
as
specified
in
the
account
settings.
Setting
up
External
Accounts
1. 2. 3. 4. 5. 6. 7.
Open
the
account
settings
for
the
account
you
want
to
download
email
to
Select
the
“External
accounts”
tab
Click
“Add”
to
add
a
new
account.
Enter
a
name
for
the
external
account.
Enter
the
login
information.
De‐select
"Deliver
to
recipients
in
MIME‐headers"
(if
it
is
selected)
Specify
how
often
you
want
the
Mail
Server
to
download
messages,
and
how
long
they
should
be
stored
on
the
remote
POP3
server.
8. Save
the
account
7
What
is
an
Alias?
An
email
alias
is
simply
a
way
of
describing
the
act
of
forwarding
an
email
to
a
previously
set
up
email
account.
Each
e‐mail
alias
simply
forwards
email
messages
on
to
each
specified
e‐mail
address.
You
can
use
an
alias
to
forward
to
an
account
you
have
on
the
Mail
Server,
or
you
can
use
an
alias
to
forward
mail
to
an
external
email
account
(i.e.
hotmail,
gmail
etc.)
To
setup
an
alias
1. Click
the
link
"Aliases",
this
will
take
you
to
another
list
of
aliases
2. Scroll
down
to
the
bottom
and
click
"Add"
8
3. Enter
the
Name
(alias),
Value
(the
email
it
is
sent
to),
check
the
Active
checkbox,
and
click
Save
4. Click
on
Save
To
edit
an
alias
1. Click
the
link
"Aliases",
this
will
take
you
to
another
list
of
aliases
2. Click
the
alias
in
the
list
3. Do
the
required
edits
9
4. Click
on
Save
10
To
delete
an
alias
1. Click
the
link
"Aliases";
this
will
take
you
to
another
list
of
aliases.
2. Click
the
delete
link
to
the
left
of
the
alias
you
wish
deleted.
What
is
a
Distribution
List?
Distribution
list
is
a
term
used
for
a
function
of
email
clients
where
lists
of
email
addresses
are
used
to
email
everyone
on
the
list
at
once.
It
differs
from
a
mailing
list
or
the
email
option
found
in
an
Internet
forum
as
it
is
usually
for
one‐
way
traffic
and
not
for
coordinating
a
discussion.
In
effect,
only
members
of
a
distribution
list
can
send
mails
to
the
list.
To
Create
a
Distribution
List
1. Click
on
“Distribution
Lists”
2. Click
add
3. Enter
the
email
address
you
would
like
the
list
to
be
sent
from
(ie.
[email protected])
4. Check
the
“Active”
box
5. Choose
your
security
mode
(if
you
chose
“Announcements”
enter
the
email
address
in
the
line
below).
6. Check
whether
you
would
like
to
require
SMTP
authentication
(see
description
below).
7. Click
on
Save
Address
The
address
of
the
distribution
list.
Messages
sent
to
this
address
will
be
forwarded
to
all
recipients
on
the
distribution
list.
11
Mode
Public
‐
Anyone
can
send
to
the
list
Membership
‐
Only
members
can
send
to
the
list
Announcements
‐
Only
messages
to
the
list
from
a
specific
address
will
be
allowed.
Require
SMTP
Authentication
If
this
checkbox
is
selected,
the
Mail
Server
will
require
SMTP
authentication
for
deliveries
made
to
the
list.
If
you
select
this
option,
only
users
with
accounts
on
the
server
will
be
able
to
send
email
to
the
distribution
list.
To
add
Distribution
List
Members
1. 2. 3. 4. 5.
Open
a
distribution
list
Click
on
the
“Members”
tab
Click
add
Enter
the
email
address
Click
on
Save
12
To
Delete
Distribution
List
Members
1. 2. 3. 4.
Open
a
distribution
list
Click
on
the
“Members”
tab
Click
Delete
to
remove
the
selected
address
from
the
distribution
list.
Click
on
Save
13
Glossary
Alias
–
A
forwarding
email
address.
Autoreply
Auto‐replies
are
also
known
as
Vacation
messages.
An
auto‐reply
is
used
when
you
go
on
vacation
or
are
away
from
the
office
for
some
time.
Enter
a
subject
and
a
message.
If
someone
sends
you
an
email,
they
will
automatically
receive
your
Auto‐reply.
If
you
leave
the
subject
field
empty,
the
server
will
automatically
set
the
subject
to
Re:
[subject
line
of
original
email].
We
recommend
that
you
unsubscribe
from
any
distribution
lists
before
you
turn
vacation
messages
on.
Email
‐
Electronic
mail.
Your
ISP
usually
provides
this
tool.
It
allows
you
to
send
and
receive
mail
(messages)
over
the
Internet.
Through
email,
you
can
write
your
friends,
ask
your
ISP
a
technical
question
about
your
service,
or
even
receive
an
Internet
birthday
card.
Email
forwarding
‐
To
have
an
email
alias
that
"forwards"
mail
to
an
existing
email
address.
(eg.
[email protected]
‐>
[email protected]) Select
enable
forwarding
to
stat
forwarding
of
messages.
Enter
the
email
address
you
want
to
forward
messages
to.
If
you
want
to
forward
messages
without
keeping
copies
of
them,
de‐select
Keep
original
message.
External
Account
‐
Using
the
external
account
functionality,
you
can
configure
the
Mail
Server
to
download
email
from
other
e‐mail
servers,
using
the
POP3
protocol.
After
the
messages
have
been
downloaded,
global
rules,
virus
scanning
and
etc
are
applied
on
the
messages.
After
that,
they
are
normally
delivered
to
one
or
several
local
accounts.
Internet
Service
Provider
(ISP)
‐
A
firm
that
provides
access
to
the
Internet
including
Web
browsing
and
email.
ISPs
can
offer
connections
that
can
be
accessed
via
the
telephone
(Telus)
or
cable
(Shaw).
Mailbox
quotas
‐
The
amount
of
space
we
allot
for
each
user
to
be
able
to
use.
This
amount
is
unlimited.
Mail
server
username
‐
[email protected]
POP3
‐
Post
Office
Protocol
(version
3),
comprised
of
mailboxes
for
email
systems
so
that
a
user
can
retrieve
email
from
a
central
location
where
the
email
is
stored.
The
central
location
where
electronic
mail
is
stored
before
the
recipient
downloads
it
is
analogous
to
a
Canadian
Mail
post
office
box
where
mail
is
stored
waiting
to
be
picked
up.
When
you
use
your
email
program
to
check
for
new
messages,
this
is
similar
to
visiting
the
post
office
and
using
a
key
to
check
a
P.O.
box.
SMTP
‐
Simple
Mail
Transfer
Protocol,
used
between
servers
to
relay
mail.
14
