Account Name: LAURA BOGERT Page: 1 of 6 Account Number: Bill Date: Oct. 04, 2013

P.O. Box 1319 Charlotte, NC 28201-1319 Account Name: LAURA BOGERT Account Number: 311931796 Page: 1 of 6 Bill Date: Oct. 04, 2013 Contact Numbers C...
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P.O. Box 1319 Charlotte, NC 28201-1319 Account Name: LAURA BOGERT Account Number: 311931796

Page: 1 of 6 Bill Date: Oct. 04, 2013

Contact Numbers

Current Charges Summary

Product, Services and Billing 1-800-201-4099

Detail Page

CenturyLink Packages

3

54.95

Package Taxes

3

4.36

Other Services

3

7.30

DIRECTV

6

140.41

Repair Service 1-800-788-3600 Payment or Account Balance 24/7 1-800-201-4099 High Speed Internet Tech Support 24/7 1-800-788-3600

Late Fees

Dial-up Internet 24/7 Tech Support 1-888-872-7313

11.00

Total Current Charges

218.02

Financial Services/Payment Arrangements 1-888-646-0004 Visit us online www.centurylink.com

Previous Balance

Payments & Adjs

605.29

0.00

Past Due

Current Charges 605.29

Amount Due

218.02

Date Due

823.31

Oct. 25, 2013

Just a friendly reminder that your account is past due. I f you have a l r e a d y made y o u r p a y m e n t , t h a n k you f o r b r i n g i n g y o u r a c c o u n t up t o d a t e . The Due D a t e On T h i s B i l l A p p l i e s t o C u r r e n t Charges O n l y

***PLEASE FOLD, TEAR HERE AND RETURN THIS PORTION WITH YOUR PAYMENT*** Your Credit Card Has Expired. Please Remit Payment For This Bill

D

FOR CHANGE OF ADDRESS OR PAYMENT AUTHORIZATION: Please check here and complete reverse. Thank You.

Account Number: Amount Due By Oct. 25, 2013

* 3 3 9 0 4 4 1 0 0 6 * LAURA BOGERT 129 SE 32ND ST CAPE CORAL, FL 33904-4100

R R

311931796 823.31

CenturyLink P.O. Box 1319 Charlotte, NC 28201-1319

000031193179600000000605298000000000100413000008233114000000

P.O. Box 1319 Charlotte, NC 28201-1319 Account Name: LAURA BOGERT Account Number: 311931796

Page: 2 of 6 Bill Date: Oct. 04, 2013

Important Notices and Information : Allocation of charges: Service Categories Basic Services DirecTV Other Services

Past Due

Current Month

Total Due

91.61

30.43

385.58

140.41

122.04 525.99

128.10

47.18

175.28

218.02 605.29 823.31 All Services Failure to pay Basic charges may result in the disconnection of those Services. Please contact CenturyLink regarding any questions or problems with your bill before the due date.

¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦

Effective October 1, 2013, you may notice changes to the Subscriber Line Charge and/or the Federal Universal Service Charge. If you have any questions about these changes, please contact the number located on this invoice. Thank you for choosing CenturyLink for your communication needs--we value you as our customer. CenturyLink works every day to bring you solutions that best meet your total communications needs. Stop in and learn more about our value pricing that will help you reduce your household expenses when you bundle all of your services with CenturyLink. You can also pay your bill and check out our newest products and services at your local CenturyLink Customer Experience Center. Visit www.centurylink.com/stores to find the location nearest you. Pure Broadband Package includes the following services: High Speed Internet, access line, 911 service, Outbound Call Block, Toll Restriction, Subscriber Line Charge, and non-published number. EMBARQ Florida, Inc. DBA CenturyLink LATE FEE REMINDER: Late fees may be charged each month for any eligible unpaid balances not paid in full by the due date listed on your bill. The methods for calculating late fee amounts vary by state and product. For more information you may access Terms and Conditions, and Tariff materials at http://www.centurylink.com/Pages/AboutUs/Legal/Tariffs/displayTariffLandingPage.html?rid=tariffs, or call CenturyLink customer service at the phone number indicated on this bill. Third-Party Billing Block Cramming occurs when unauthorized charges appear on your telephone bill. To help prevent unwanted third party charges on your bill, contact CenturyLink and request, at no charge, a bill block that will prevent some third party charges such as charitable contributions, dial-up Internet by non-CenturyLink companies or other non-telecommunications charges from appearing on your bill. Immediate Billing Address Changes Call 1-800-788-3500

311931796 LAURA BOGERT 129 SE 32ND ST CAPE CORAL, FL 33904-4100

MONTHLY AUTOPAY AUTHORIZATION FORM I authorize CenturyLink to charge my MasterCard, Visa, Discover, American Express, savings or checking account monthly for any accrued balance on the billing account listed below. (We reserve the right to revoke this if bank approval is denied)

Checking Account # (Write your billing account number on a voided check or copy of a voided check and attach.)

Savings Account # Address Information Changes

(Write your billing account number on a voided deposit slip and attach.)

Effective Date

New Address City Work Phone (

State )

Home Phone (

Zip )

Credit Card

Debit Card

MasterCard

Visa

Signature required

Exp Date:

Discover

American Express Date

Please continue to pay your bill until notified on your statement that autopay is active. Account Number

P.O. Box 1319 Charlotte, NC 28201-1319 Account Name: LAURA BOGERT Account Number: 311931796

Page: 3 of 6 Bill Date: Oct. 04, 2013

Important Notices and Information :

¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦

CenturyLink should be notified within 90 days after the CenturyLink Bill Date of any billing discrepancies on your statement. FREE Enrollment| With CenturyLink's My Account service, you can update your billing information, view and pay your bill and much more. Visit us online at www.centurylink.com/myaccount.

Carrier Changes and Information LOCAL TOLL CARRIER

LINE NUMBER NO PIC

239-541-2023

( 10X1 )

LONG DISTANCE CARRIER NO PIC

( 10X1 )

Package Summary Pure Broadband Monthly Recurring

55.00

Adjustments

0 . 0 5 CR

239-541-2023 eq001092999 HSI Up to 3.0M Package Charges

54.95

Subtotal Package

54.95

Taxes, Fees and Surcharges CAPE CORAL Communications Services Tax

1.41

FLORIDA State Telecommunications Relay Service Surcharge

0.11

FLORIDA Statutory Gross Receipts Tax

0.64

Federal Excise Tax

0.81

LEE County 911 Surcharge

0.44

Universal Service Fund Surcharge

0.95

Total Taxes, Fees and Surcharges

4.36

Total Package

59.31

Other Charges Local Service from OCT 04 to NOV 03 Recurring Charges ** Broadband Cost Recovery Fee **

HSI Modem Wired

0.99 5.95

Total Optional Features/Services Total Recurring Charges

Total Other Charges For eq001092999

6.94 6.94

6.94

P.O. Box 1319 Charlotte, NC 28201-1319 Account Name: LAURA BOGERT Account Number: 311931796

Page: 4 of 6 Bill Date: Oct. 04, 2013

Other Charges Local Service from OCT 04 to NOV 03 Taxes, Fees and Surcharges FLORIDA Sales Tax

0.36

Total Taxes, Fees and Surcharges

Total Other Charges ** Nonregulated Charge(s) - nonpayment for NONREGULATED SERVICES OR PRODUCTS may result in the disconnection or restriction of such services, and such delinquencies may be subject to collection. Local services will not be disconnected for nonpayment of nonregulated charges. Nonpayment of toll charges may result in the disconnection of toll service, and such delinquencies may be subject to collection.

0.36

7.30

P.O. Box 1319 Charlotte, NC 28201-1319 Account Name: LAURA BOGERT Account Number: 311931796

Page: 5 of 6 Bill Date: Oct. 04, 2013

CenturyLink Internet Services

¦¦ ¦¦ ¦¦ ¦¦ ¦¦

We appreciate your business. For Technical Support call 1-800-788-3600. Pay by Phone 24 Hours/7 Days a Week 1-866-712-1996. PRISM TV customers: Support for Video or Internet call 1-866-314-4148.

P.O. Box 1319 Charlotte, NC 28201-1319 Account Name: LAURA BOGERT Account Number: 311931796

Page: 6 of 6 Bill Date: Oct. 04, 2013

DIRECTV DIRECTV T e c h n i c a l Support o r Programming/Equipment Changes: 1-800-DIRECTV B i l l i n g I n q u i r i e s : Contact Customer S e r v i c e on f r o n t page o f b i l l Thank you f o r u s i n g DIRECTV. F o r i m m e d i a t e c l o s e d - c a p t i o n i n g i s s u e s , c a l l 1-800-DIRECTV, f a x 303-483-6266, o r email [email protected]. For f o r m a l i n q u i r i e s , c o n t a c t C.Schrum, S r . Manager: [email protected]; f a x 303-483-6266 o r m a i l t o C l o s e d C a p t i o n s @ d i r e c t v . c o m , P . O . Box 6550 Greenwood V i l l a g e , CO 80155-6550

DIRECTV Account Number 0058933584

Start

End

09/18

10/17

09/18

10/17

09/18

10/17

09/24

10/23

09/18

10/17

C u r r e n t Charges XTRA Monthly DIRECTV P r o t e c t i o n P l a n Monthly DIRECTV HD EXTRA PACK Monthly NFL SUNDAY TICKET 2013 E a r l y Renewal i n 6 Payments Advanced R e c e i v e r Monthly

Fees A d d i t i o n a l TV P r i m a r y TV

09/19 09/19

09/16 08/21 09/18

10/17

09/18

10/17

09/18 09/19

Description

Adjustments & C r e d i t s CenturyLink Cust Savings Tax A d j u s t m e n t Advanced R e c e i v e r 24 Mo C r e d i t w/AutoPay + e B i l l XTRA 24 Mo Rebate:Mos 1 3 - 2 4 Adv R e c e i v e r C r E n d s : 0 1 / 2 0 1 5 P r i m a r y TV F r e e

Taxes S a l e s Tax Communications S e r v i c e Tax

DIRECTV Amount Due

Amount

70.99 7.99 4.99 37.49 25.00

6.00 6.00

5.00 0.66 10.00

CR CR CR

10.00

CR

2.00 6.00

CR CR

1.98 13.63

140.41

Non-payment o f DIRECTV c h a r g e s w i l l n o t r e s u l t i n d i s c o n n e c t i o n o f l o c a l phone s e r v i c e . Non-payment o f DIRECTV c h a r g e s may r e s u l t i n t h e i n t e r r u p t i o n and p o s s i b l e d i s c o n n e c t i o n o f t e l e v i s i o n programming and i n d e p e n d e n t c o l l e c t i o n a c t i v i t y b y DIRECTV. T h i s p o r t i o n o f y o u r b i l l i s p r o v i d e d a s a s e r v i c e t o DIRECTV.

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