Accomplishments Report for

fiscal year 2014 ~ 2015

PA RT IC IP C O N ATE N E D IS CT C O VE R alachua county library district

accomplishments report fiscal year 2014 ~ 2015

november 18, 2015

governing board

Leanetta McNealy, Ph.D., Chair Lee Pinkoson, Vice-Chair Charles S. Chestnut, IV, Alachua County Commissioner Ken Cornell, Alachua County Commissioner Charles Goston, City of Gainesville Commissioner Helen K. Warren, City of Gainesville Commissioner clerk of the district

J.K. Irby board of trustees

Michael P. Allard, Chair Susan H. Sonsini, Vice-Chair Sheila K. Dickison, Ph.D. Bessie G. Jackson, Ph.D. Ellen Vause

to the governing board, board of trustees a n d r e s i d e n t s o f a l ac h ua c o u n t y :

It is an honor and pleasure to present the Annual Accomplishments Report for Fiscal Year 2014 – 2015. This report demonstrates the Alachua County Library District’s commitment to deliver excellent service to the residents of Alachua County in accordance with our Long Range Facilities and Service Plan for Fiscal Years 2015 – 2019. Last year, we were excited about bringing new programs to our great community. These new programs allowed us to attract new users and explore different venues for the Library District. For the first time, we held a Fandomonium, a Library Comic-Con, an Author Series, Learners’ Conference for literacy, and initiated a Sensory Storytime program. Overall, we increased our programs by 20% and attendance by 14%, compared to the previous year. The Alachua County Library District is an independent special taxing district located in the Gainesville Metropolitan Area in North Central Florida. It is the sole provider of public library services within Alachua County (as established by Chapter 98-502, as amended by 03-375, Laws of Florida). The Library District and Alachua County’s boundaries are congruent. a lwa y s l o o k i n g a h e a d …

The Alachua County Library District continues to proactively plan for changes in the scope of library services as we see how the role of 21st century public library services continues to evolve. Rather than look solely at ways to make library services better, the more relevant approach is to determine how the Library District can make our community better.

Elmira K. Warren Robert L. Woody for more information

Library Director, Alachua County Library District Headquarters Library 401 East University Avenue Gainesville, FL 32601 Phone: (352) 334-3910 Fax: (352) 334-3918

www . aclib . us

In recent years, the Library District’s greatest challenge to providing excellent and broad community service has been the property tax limitations imposed by the state legislature and uncertainty regarding financial support through the State Library of Florida (Library Construction Grants, Library Cooperative Grants, Library Services and Technology [LSTA] Grants, State Aid to Libraries, and Community Libraries in Caring [CLIC] Grants). The Library District continues to experience significant usage increases as more persons turn to borrowing rather than buying books, movies, music, and information. The increase in persons using eGovernment services and seeking jobs results in more library visits and more demand for one-on-one time with our expert staff.

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accomplishments report fiscal year 2014 ~ 2015

Successful collaborations with organizations have resulted in more community groups recognizing how much value the Library District can add to their agencies. As a result, the Library District continues to explore other collaborative opportunities. r e s u lt s …

The Accomplishments Report for Fiscal Year 2014 – 2015 is reflective of new services and programs we are dedicated to providing which will enrich the lives of our users and contribute to the betterment of our community. We strive to be a community necessity, not an amenity. Increased demand for our traditional services and successful partnerships are cultivating new users, service demands and supporters, and plays a major part as the Library District defines its long range community role. While we continually strive to provide new and innovative services, we remain dedicated to providing efficient, cost-effective, informed and accessible routine library services through the day-to-day management required of a public library system committed to excellence. Special thanks are extended to the entire staff for the care and attention they gave to the planning document. Good planning has allowed the Alachua County Library District to best allocate existing resources, prioritize current and new services, demonstrate accountability, and with the accomplishments report, document the completion of goals and objectives. Active staff participation in the planning process has resulted in the Alachua County Library District being the standard for public library service in Florida. In meeting future challenges, the Library District will continue to be community focused, and continuously seek to improve itself. We must remain agile and able to quickly respond to trends, technologies, and opportunities that we cannot predict. The effective implementation of the Long Range Plan is demonstrated in these accomplishments and is attributable to the commitment of our staff, their acceptance of the plan elements and their ability to interpret our goals. Daily staff interaction with the public continues to provide the most reliable source of feedback where we can identify improvements to future Long Range Plans which will lead to enhanced services and practices.

Respectfully submitted,

Shaney T. Livingston

Library Director

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ACLD MISSION STATEMENT

A key to building a better community by creating opportunities to participate, connect and discover. CORE VALUES

Diversity of people and ideas. Free and equal access. Excellent and innovative service. Open exchange of ideas. In support of our core values, the Library District provides an environment where both patrons and staff shall be free from discrimination and harassment based upon race, color, religion, ethnicity, age, sex, sexual orientation, gender identity or gender expression, marital status, national origin or disability. In addition, the Library District supports equal employment opportunities for all staff and applicants. Discrimination against any person in recruitment, examination, appointment, training, promotion or any other employee action because of political or religious opinions or affiliations, or because of race, color, ethnicity, age, sex, sexual orientation, gender identity or gender expression, marital status, national origin, disability or genetic information (in employment per the Genetic Information Nondiscrimination Act of 2008) is prohibited.

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accomplishments report fiscal year 2014 ~ 2015

ORGANIZATIONAL CHART 2015-2016

MANAGEMENT TEAM Shaney T. Livingston

Jodie Patterson

Library Director

Citizenry Library Advocates Friends of the Library ACLD Foundation Library District Governing Board

Archer Branch Manager

Terry Rasch

vacant

Assistant to the Library Director

Circulation Services Senior Manager

Nicole Kortus

Diane Johnson

Public Relations & Marketing Manager

Cone Park Branch Manager

Vivian M. Alexander

Otto Pleil-Muete

Director, Administrative Services Division

eBranch Manager

vacant

Library Board of Trustees

Keith Harmon

Administrative Services Administrator

Hawthorne Branch Manager

Clinton McNair

Beth S. Noll

Automated Services Administrator

Library Director

High Springs Branch Manager

Diana A. Sanchez

Alachua County Support Services Clerk of the Court Finance & Accounting County Attorney Administrative Services Information Services

Anita Jenkins

Financial Services Administrator

Library Partnership Branch Manager

Daniel S. Whitcraft

Elizabeth Allerton

Facilities / Safety Services Administrator

Micanopy Branch Manager

vacant

Emily Young

Facilities Maintenance Manager

Millhopper Senior Branch Manager

Janice M. Scales

Marlin E. Day

Administrative Assistant

Newberry Branch Manager

David H. Fuller, Jr.

Christine Culp

Outreach Services Manager

Director, Public Services Division

Lauren M. Brosnihan

Joyce West

Tower Road Senior Branch Manager

Public Services Administrator Administrative Services Division

Public Services Division

Public Services Administrator

Administrative Services

Headquarters Library Services

Technical Services Administrator

Youth Services Senior Manager

Financial Services

Branch Library Services

vacant

Theresa Sterling

Automated Services

Outreach Services

Facilities / Safety Services

Technical Services

Bruce Stewart

Phillis Filer

Waldo Branch Manager

Erin Phemester

Renee Patterson

Literacy Coordinator

Adult Services Senior Manager

Ross Woodbridge

Alachua Branch Manager

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accomplishments report fiscal year 2014 ~ 2015

K U D O S F R O M O U R PA T R O N S

FROM WILLIE PRICE, ADULT LEARNER IN LITERACY PROGRAM AFTER HIS ESSAY WAS PUBLISHED:

FROM GREG VIA EMAIL TO TECHNICAL SERVICES ABOUT ORDERING AUDIOBOOKS:

“To have you (Literacy Coordinator) and Janice (my tutor) tell me to write about what I know—that was big. I got published. It was a great honor.

“Thank you for finding the answer out. :) My wife and I are over the road truck drivers and love listening to audio books. And thank you for all you do at your library. We wouldn’t know what to do without you guys.”

If I can give others the courage to take the first step and call you, that’s important to me. It’s a difficult thing to do. I get courage from the fact that people believe in me—especially Janice.”

FROM GRACE BURMESTER VIA FACEBOOK:

FROM RAWLINGS ELEMENTARY SCHOOL:

“I love my library! Thank you for the magic you provide all year long.”

“You don’t know how much we appreciate how you and the other librarians have sort of taken Rawlings under your wing. It makes us feel special. The kids here need luxuries and extras and don’t have them except when great people like you all jump in and help!”

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accomplishments report fiscal year 2014 ~ 2015

RESPONSIBLE MANAGEMENT FISCAL MANAGEMENT OF REVENUES AND EXPENDITURES

TOTAL MATERIAL

2010 2011 2012 2013 2014 2015

3,374,804 3,652,436 3,640,407 3,576,044 3,562,732 3,768,864

CHECKOUTS

• Prepared a balanced budget for Fiscal Year 2015 – 2016 with millage rate constant for 5th year • State of Florida TRIM compliance for Fiscal Year 2014 – 2015 • Actuarial Valuation Report completed for General Pension Plan • Fiscal Year 2014 Annual Audit in compliance with Florida Statutes and Rules of Auditor General • Received 9th Certificate of Achievement for Excellence in Financial Reporting • Monitored agreements and expenditures for compliance with procurement, policies and procedures • Received State Aid to Public Libraries Grant for $588,493 • Awarded Public Library Construction Grant for $500,000 for Tower Road Branch construction • Received $120,000 State Aid as member of Putnam-Alachua-Levy Cooperative (PAL) • Literacy Training Grant from Plum Creek Foundation for $2,000 • Science, Technology, Engineering, Arts and Math (STEAM) Grant from Dollar General Literacy Foundation for $2,900 • Received $150,000 from Friends of the Library (FOL) • Received $50,000 from ACLD Foundation • E-Rate reimbursement of $88,514 • Negotiated with Communications Workers of America (CWA) Local #3170 • Newberry Branch Expansion/Renovation completed under budget by $242,914 • Participation in Alachua County’s classification and compensation study • Managed book budget of $2,056,338

E F F I C I E N T A N D E F F E C T I V E D AY - TO - D AY M A N A G E M E N T

• • • • •

Prepared Long Range Facilities and Service Plan and Accomplishment Reports Reviewed policies and procedures for updates as appropriate Automated Services implemented remote tools assistance to serve staff and patrons Enhanced District’s Twitter account Updated staff portal 5

accomplishments report fiscal year 2014 ~ 2015

M A R K E T L I B R A RY D I S T R I C T S E RV I C E S

ebrate Ou r Cel

Received valuable sponsorships from The Gainesville Sun and Cox Communications in support of marketing efforts Partnered with City of Gainesville to produce a video and promotional spot for Juneteenth Celebration Created campaigns for multiple formats to market programs and services Won six American Library Association (ALA) PR Xchange Best of Show Awards which were awarded at ALA’s annual national conference ds Of The ien L o Volunteer Luncheon Event Program Fr o Youth Services Directional and Collection Signage o THINK… Spring 2015 Newsletter o Kids Summer Reading Game Brochure o Adult Summer Reading Brochure o Teen Summer Reading Bookmark Marketing Staff collaborated with eBranch and other department/branch staff to use blogs and social media (Facebook, Twitter, etc.) as marketing strategies Created and sourced images that can be used across multiple digital platforms and within library displays and handouts Held Annual Volunteer Appreciation Luncheon Celebrated Friends of the Library during National Friends of the Libraries Week

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With Us ary ! ibr

• • • • • • • •

BEST IN NATION

Our marketing team won six PR Xchange awards from the American Library Association.

VOLUNTEER APPRECIATION LUNCHEON

David Ballard, owner of Fool of Moxie and Events Coordinator for the City of Gainesville, was the featured speaker and entertainment.

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accomplishments report fiscal year 2014 ~ 2015

S E RV I C E S P R O V I D E L I T E R A C Y, E D U C A T I O N A L A N D I N F O R M AT I O N A L S E RV I C E S F O R A L L A G E S

INCREASE IN NUMBER OF

2010 2011 2012 2013 2014 2015

3,427 3,725 4,139 5,292 6,617 7,930

PROGRAMS

• • • • • • • • • • • •

Initiated a Sensory Storytime program, targeted at young children on the autism spectrum, in cooperation with the University of Florida’s Center for Autism and Related Disabilities (CARD) Won Northeast Florida Library Information Network’s (NEFLIN) Innovation Award for Sensory Storytime Overall programming increased dramatically with 20% more programs and overall attendance increased by 14% compared to the previous year First annual Fandomonium, a Library Comic-Con with overall attendance reaching over 1,400 Provided programs for Money Smart Week, a national initiative between ALA and the Federal Reserve Bank (Chicago) to provide financial literacy programming to help members of the community First formal Author Series featured five nationally known, award-winning authors for adult audiences One unique program enjoyed by Cone Park Branch patrons, entitled Exceptional Programs for Exceptional People, met the social and developmental needs of adults with disabilities. Cone Park Branch also added the Arthropod Petting Zoo Alachua Branch developed the first Summer STEAM (Science, Technology, Engineering Arts, Math) program for teens, including robotics and 3D printers Archer Branch implemented several new programs this year for elementary aged children, including a Lego Club and Full STEAM Ahead. New teen programming included a Teen Art Lab and Book Club First Learning Conference, an educational event targeting individuals, volunteers and programs serving adult non-traditional learners and providing information about reading difficulties and dyslexia, certificate/training programs and removing legal barriers to employment Literacy Office implemented new training for basic literacy tutoring provided by NOW! Corporation Created Early Literacy Kits for each branch for in-house use by young children and their caregivers

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accomplishments report fiscal year 2014 ~ 2015

1. AUTHOR SERIES

brought five nationally known, award-winning authors to our libraries. 2. SENSORY

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STORYTIME

provides opportunities for children on the autism spectrum.

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3. LEARNING CONFERENCE

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addressed the needs of non-traditional adult learners. 4. BATTLE OF THE BOOKS

featured Rick Yancey,

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author of The 5th Wave. High Springs Branch teen team won the competition. 5. TEEN ART SHOW

was the 10th and most successful with 151 art pieces submitted from

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79 local teen artists. 6. TODDLER STORYTIME

includes stories, music and dance to engage toddlers in fun learning.

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accomplishments report fiscal year 2014 ~ 2015

SUMMER

INCREASE IN PROGRAM

2010 2011 2012 2013 2014 2015

81,519 81,809 91,665 108,342 143,986 162,986

ATTENDANCE

• • • • • • • • • • •

READER

Summer Reading Program for all ages continued to be successful o The number of minutes read this summer by children increased by 8% o The number of teens registered increased by 14% o Adult participation increased by 20% Held the 2nd Annual Summer Reader PALOOZA with vendors and activities with an attendance of 118 Hawthorne Branch met with Shell Elementary School educators to plan expansion of the Branch’s monthly curriculum support programs to accommodate inclusion of students from Waldo Library Partnership Branch staff implemented a Boys Bash program that is designed to help boys gain self-esteem and learn new skills. Adult Urban Fiction Book Club and a Seniors Arts and Craft Program were also started Teen Art Show increased its number of teen artists by 132% with the number of art submissions increasing by 114% Ensured that the heart of the Library District’s technology, the integrated library system Polaris, was maintained and upgraded Ensured all computer equipment was in working order and that patrons have the latest version of Microsoft Windows and Office for their use Expanded one-on-one computer classes to more branches Participation for the Battle of the Books program increased by 39% Millhopper Branch began offering Spanish Storytimes Youth Services added a Toddler Storytime this fiscal year and toddler programming attendance increased by 170%

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accomplishments report fiscal year 2014 ~ 2015

E N H A N C E AVA I L A B I L I T Y O F T E C H N O L O G Y R E S O U R C E S

• • • • • • • • • • • • • •

Replaced patron computers at nine branches which allowed more sessions per day per branch High Springs Branch received a network speed increase for no cost after negotiating with Gainesville Regional Utilities to extend their fiber to the branch, increasing speed from three megabits per second to one hundred megabits per second New network equipment was installed at the Newberry Branch Purchased additional bandwidth from Cox Communications at a reduced rate Expanded remote library services by utilizing tablets and MiFi’s for community events Expanded wireless access with additional network points at Newberry Branch Upgraded existing equipment to provide scan and fax capabilities at the Alachua Branch Maintained mobile computer lab using two sets of 10 computers for programming Offered one-on-one downloadable assistance and instructions on mobile devices Dollar General Literacy Foundation grant resulted in the purchase of a 3D printer, robotics equipment, and electrical circuitry kits to enhance digital literacy skills for teens during the summer Outreach programs to Grace Market Place and Gardenia Gardens offered online résumé building and job search assistance Migrated the Library District’s reference statistics software to a new Springshare platform which was more mobile friendly, resulting in tripling traffic Developed Instagram account to reach teens, which has grown to a following of 375 Instagram users Installed two new AWE Early Literacy computers in the children’s area and three new computers in the Teen Zone at Newberry Branch

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ALACHUA BRANCH

purchased equipment using grant money to create a Summer STEAM program that continues to expand digital literacy learning for teens.

375 INSTAGRAM FOLLOWERS

now engage teens with their libraries.

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accomplishments report fiscal year 2014 ~ 2015

C O L L A B O R AT I O N S C O L L A B O R AT E O N J O I N T P R O G R A M S A N D P R O J E C T S W I T H C O M M U N I T Y O R G A N I Z AT I O N S

LAW IN THE LIBRARY

brought experienced attorneys and professionals into libraries to share their knowledge on pertinent legal issues.

HEADQUARTERS LIBRARY

hosted the Legislative

• • • • • • • • •

Continued “Law in the Library” series in partnership with the Eighth Judicial Circuit Florida Bar Association Continued participation in United Way campaign and Strike Out Hunger Community-wide Food Drive Hosted the Alachua County Legislative Delegation Hearing at Headquarters Continued partnership with University of Florida’s College of Medicine for Headquarters, Cone Park, Library Partnership, and Tower Road Branches to serve as sites for its Mobile Outreach Clinic Tower Road Branch continued to serve as a polling place. Millhopper, Tower Road and Cone Park Branches served as early voting sites Hosted the annual Kiwanis Club of the University City “Citizen of the Year” program for area fifth graders. Provided winners with bookmark and poster as a souvenir at the annual awards ceremony Hosted kickoff of the Alachua County Civic Education Series (ACCESS) 2015 class Supported the Department of Children and Families scanning stations at some library locations Collaborated with more than 250 community organizations

Delegation in its convenient and spacious downtown Gainesville location.

CONE PARK BRANCH

was added to UF Mobile Outreach Clinic’s schedule to expand its free healthcare services.

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accomplishments report fiscal year 2014 ~ 2015

COLLECTIONS DEVELOP COLLECTIONS TO MEET COMMUNIT Y NEEDS

SIZZLER COLLECTION

offers books, DVD’s and music selections from the shelves of each library.

A CO LI M BR EV IC ARY EN CO T N

• Added DVDs and music to the Sizzler collection of popular browsing materials which increased total circulation by 20,000 • Added Flipster, a new digital magazine service, to provide patrons with popular Time Inc. titles • Added Talking Books (eBooks with narration) to the Library District’s digital book collection • Enhanced the collection of phonetically-based beginning readers and made them easier to find in the catalog • Additional materials were supplemented to support the Fandomonium program and the expansion of the Newberry Branch. More than 2,000 titles were added at Newberry Branch • Added Book Club Kits to the collection to address patron requests • Re-catalogued popular juvenile titles to make it easier for patrons to identify anime titles in the collection and provide easier access to titles such as Superman, Batman, Barbie and American Girl • Relocated Adult Graphic Novels/Manga at Headquarters to a centralized location allowing patrons the opportunity to browse the collection • Cone Park Branch employed a book bundle concept, as a reader’s advisory tool, to spur circulation in Easy Readers • Playaway Bookpacks were added to the New Readers collection serving adult emerging readers and English language learners • Branches utilized Polaris reports to review circulation statistics and patron use patterns

ADDITIONAL MATERIALS

were added to the collection to appeal to the crowd attending the Fandomonium

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Comic Con Event.

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accomplishments report fiscal year 2014 ~ 2015

E VA L U A T E U S E , R E L E VA N C E , Q U A L I T Y A N D A C C E S S I B I L I T Y O F P R I N T A N D D I G I TA L C O L L E C T I O N S

• • • •

Reviewed initial use of Edifact ordering and invoicing with Baker and Taylor, then implemented Edifact with other vendors Added eSource subscriptions to the Polaris catalog eSource committee evaluated different eSources quarterly and compared them to new potential products Implemented automatic renewal feature for patrons resulting in monthly checkouts increasing more than 25%

ENVIRONMENT I M P R O V E A C C E S S I B I L I T Y A N D S A F E T Y O F PA T R O N S A N D S TA F F HEADQUARTERS CHILLED OUT

with the installation of ice-generating air conditioning technology.

• • • • • • • •

Updated/created master basic and emergency floor plans District-wide Equipped all locations with both security and pathway lighting Installed new network camera systems at multiple branches Installed visually impaired software on all patron computers Updated anti-virus software Installed down-view monitors for patron privacy Significant accessibility improvements made to the Library District website so it is more compliant with Web Content Accessibility Guildelines (WCAG) 2.0 and Section 508 of the Rehabilitation Act of 1973 standards Redesigned Tower Road Branch’s Teen Area

E N S U R E W E L L M A I N TA I N E D , C O S T E F F E C T I V E E N V I R O N M E N T S

NEWBERRY BRANCH

expansion and renovation featured a farmthemed childrens area.

•

Installed a CGAM air-cooled chiller for Headquarters o Reduced tonnage from 195 to 130 tons o CALMAC Thermal Energy Storage Tanks (TES) generate ice overnight in five large ice storage tanks. Ice melts during the day and cools Headquarters, requiring no energy consumption from chiller during the daytime when higher rates are charged o Expecting savings of $40,000/year o First TES system in Alachua County 13

accomplishments report fiscal year 2014 ~ 2015

• • • • • • • •

Expanded/renovated Newberry Branch to a total of 6,700 square feet Converted Alachua Branch Teen Room into Quiet Reading Room Enclosed Millhopper Branch’s Teen Space Installed Mini-split HVAC units at Millhopper Branch Began Architectural and Engineering design for the upcoming High Springs Branch expansion/renovation Utilized County surplus technology equipment in lieu of purchasing new equipment Purchased energy efficient computers without sacrificing performance Completed technology study that resulted in the reduction of the Library District’s virtual server infrastructure: o 4 new hosts for virtual environment; replaced 5 existing units o Moved 3 physical servers into virtual environment

HIGH SCHOOL INTERNSHIPS

teach job skills and provide career training.

S TA F F P R O V I D E S TA F F D E V E L O P M E N T

• Participated in 672 trainings/webinars/workshops/conferences • Provided internships for 50 high school students • Provided training to all Public Services supervisors on hiring process and financial procedures • eBranch provided Social Media training • Launched the “Core Competencies” modules to ensure that all staff are at the same level of basic technology competency • Received NEFLIN’s Golden Apple Award for the 6th year in a row for the Library District’s commitment to staff training and development and its active participation in NEFLIN’s training programs • NEFLIN Member of the Year Award was given to Linda Dean, librarian at Alachua Branch

NEFLIN AWARD WINNERS

Sensory Storytimes / Innovation, Golden Apple and Member of the Year.

www . aclib . us

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al achua branch

14913 NW 140 Street Alachua (386) 462-2592

archer branch

13266 SW State Road 45 Archer (352) 495-3367

cone park branch

2801 E University Avenue Gainesville (352) 334-0720

haw thor ne branch

6640 SE 221 Street Hawthorne (352) 481-1920 headquarters

401 E University Avenue Gainesville (352) 334-3900 tdd (352) 334-3904 high springs branch

135 NW 1st Avenue High Springs (386) 454-2515

library partnership branch

1130 NE 16th Avenue Gainesville (352) 334-0165

micanopy branch

706 NE Cholokka Blvd. Micanopy (352) 466-3122

millhopper branch

3145 NW 43rd Street Gainesville (352) 334-1272

newberry branch

110 S Seaboard Drive Newberry (352) 472-1135

tower road branch

3020 SW 75 Street Gainesville (352) 333-2840

waldo branch

14257 Cole Street Waldo (352) 468-3298