About Us Board of Directors Vision and Mission

Strategy

About Us 3

Our History Sterling Bank Plc “the one-customer bank” is a full service national commercial bank in Nigeria with asset base above N950 billion and shareholders’ funds in excess of N84 billion. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank. Sterling Bank is a result of NAL Bank’s merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry. With the acquisition of the business interest of the defunct Equitorial Trust Bank in 2011, the Bank enhanced its position in the hierarchy of major players in the sector.

History…/2 Sterling Bank is the product of the merger of five banks and emerged one of the 25

institutions in the sector following the 2006 consolidation. Also, Sterling Bank emerged as one of the 14 cleared banks following the 2008/9 audit of the banking sector by the Central Bank of Nigeria.

NAL Bank  Incorporated in 1960 as Nigeria Acceptances Limited  Licensed in 1969 as Nigeria’s first Merchant Bank  Listed as a public Co. in 2000  Financial supermarket model with footprints in Asset Mgt, Brokerage, etc

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Indo-Nigerian Bank  A subsidiary of State Bank of India, whose roots can be traced to the first decade of the 19th century  Adopted universal banking in 2001  Strong in trade finance

 Actively intermediated flows between Nigeria and Asia

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NBM Bank  Incorporated in 1983  Converted from Merchant to Universal banking in 2001  Became a subsidiary of Belgolaise bank, itself a subsidiary of Fortis group  Strong in Trade Finance and the main bankers to many blue chip European and local companies

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Magnum Trust Bank  Established in 1991

 Key player in the retail and commercial banking market  Major presence in public sector revenue collections

 Significant market share as clearing bank to CSCS

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Trust Bank  Incorporated in 1990  New Management (ex Citi Seniors) took over the bank in 2003  Strong player in corporate and commercial banking segment  Key provider of wealth management and personal banking products

Sterling Bank Reloaded In 2011, Sterling Bank merged with erstwhile Equitorial Trust Bank Plc to emerge a bigger and stronger bank.

Headquartered in Lagos, Sterling Bank is one of Nigeria’s leading financial services organisations with a strong national presence.

Equitorial Trust Bank Plc

The New Sterling Bank

 Incorporated on January 30,1990 as a Limited Liability Company

 Fast growing network comprising 183 branches and cash centres spread across the country

 Licensed on February 7,1990 and commenced operations on March 1, 1990

 North East (6):

3.2%;

 North West (12):

6.3%;

 North Central (22):

11.6%;

 Merged with Devcom Bank effective January 1, 2006

 South East (20):

10.6%;

 South West (25):

13.2%;

 South South (28):

14.8%;

 Lagos (76):

40.3%

 Major player in the consumer lending market segment and telecommunications sector

 Growing e-Banking solutions deployment nationwide

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Key Information

2015+

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Ratings Outlook

Stable

Bank Deposits Rating

B2/NP

Baseline Credit Assessment

b3

Adjusted Baseline Credit Assessment

b3

Counterparty Risk Assessment

B1(cr)/NP(cr)

2013-2015

Issuer Rating

Ratings Agency

Ratings Agency

2015+

B2

Short Term

Long Term

Outlook

A3

BBB

Stable

Global

Africa

Nigeria

Top Ten

Top Three

Top

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Board of Directors

Corporate Leadership Vision-led, values-driven and experienced team with track record of delivery

Mr. Yinka Adeola

Non-Executive Director

Mr. Rasheed Kolarinwa

Independent Director

Mr. Asue Ighodalo Chairman of the Board

Mr. Olaitan Kajero

Non-Executive Director

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Mrs. Tairat Tijani

Non-Executive Director

Dr. (Mrs.) Omolara Akanji

Ms. Tamarakare Yekwe, MON

Independent Director

Independent Director

Mrs. Egbichi Akinsanya

Mr. Michael Jituboh

Non-Executive Director

Non-Executive Director

Executive Management Profile

 Over 25 years professional experience spanning banking, finance, law, corporate consulting and the academia.  Served as Executive Director, Corporate and Commercial Banking between January 2006 and November 2007.  Worked in various executive management capacities in Citibank Nigeria, and Trust Bank of Africa Ltd.

Mr. Yemi Razack Adeola Chief Executive Officer/MD

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Executive Management Profile

Mr. Lanre Adesanya Executive Director, Commercial & Institutional Banking

Mr. Kayode M. Lawal Executive Director, Corporate & Investment Banking

Mr. Abubakar Suleiman Executive Director, Finance & Strategy/Chief Finance Officer

Mr. Grama Narasimhan Executive Director, Retail & Consumer Banking

Mr. Yemi Odubiyi Executive Director, Operations and Services/Chief Operating Officer

Banking career spanning over 21 years, including executive management positions held in NigBel Merchant Bank Ltd (NBML), and successfully leading strategic business regions in the country.

Mr. Kayode Mudathir Lawal has over 20 years professional experience spanning Trade & Manufacturing, Treasury Marketing, Currency Trading, Inspection and Marketing.

Abubakar has over 16 years professional experience spanning Risk Management, Treasury, Strategy & Communications and Performance Management.

Grama has over 25 years professional experience with extensive knowledge of retail and commercial banking as well as agricultural development.

Yemi has about 20 years professional experience spanning various functions in Operations and Technology, Trade Services, Structured Finance, and Corporate Strategy

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Senior Management Profile Mr. Tunde Adeola

General Manager, Lagos Mainland Division

Tunde has over 24 years professional experience spanning banking and discount house operations. Prior to his current role, he was responsible for the Bank’s Lagos Island 2 Regional business. A lawyer by training, he has worked variously at the erstwhile Liberty Bank Plc, Kakawa Discount House Limited and the Trust Bank of Africa, which merged with four other banks to form Sterling Bank Plc.

Mr. Raheem Owodeyi Chief Compliance and Internal Control Officer

Mr. Adegboyega Adegun

Ms. Mojisola Bakare

Gboyega has 28 years experience in Banking and Accounting. A member of the Institute of Chartered Accountant of Nigeria (ICAN), his banking career started in First Bank of Nigeria before joining Magnum Trust Bank, which merged with four other banks to form Sterling Bank Plc.

Moji’s robust banking experience spans Treasury, Operations and Marketing roles. She started her career in Equitorial Trust Bank with responsibilities for Transaction Services and Treasury. She has led the Corporate Banking team since joining Sterling Bank in 2011.

General Manager, Corporate Banking

Raheem’s banking career spans over 19 years with great experience in audit, risk management and control. He has worked in leadership capacities at various Banks including Access Bank Plc and Citibank. Prior to joining Sterling Bank Plc, he was Chief Inspector at Aso Savings & Loans.

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General Manager, Corporate Banking

Awards 1. The Banker Africa Award • Best Corporate Governance Bank 2. EFMA/Accenture Award • Most Disruptive Technology/Innovation 3. The Banker Africa Award • Most Innovative Bank 4. Barbara Abike Epperson • Certificate for Excellence in CSR 5. Global Banking & Finance Award • Non-interest Bank of the Year 6. Nigeria Technology Award • Best Bank Website of the Year

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Vision & Mission

Vision & Mission Our overall business aspirations are reflected in our Vision and Mission Statements, which see the Bank as a leading institution in the medium to long-term.

To be the financial institution of choice

Customer focus, Integrity, Teamwork, Excellence

We deliver solutions that enhance stakeholders’ value

One-Customer

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Purpose- Enriching Lives To our CUSTOMERS, we will considerably improve turnaround time for transactions, enhance the service experience and increase retail channels, ensuring our services are within easy reach

To our PARTNERS, we will be credible and equitable – we will prioritise long-term relationships and offer fair terms in our dealings.

In our COMMUNITIES, we will be known for support and collaboration – we will work to improve the lives of the people in the places where we do business.

To our SHAREHOLDERS, we will strive for competitive returns without sacrificing sustainability – we will compete to be the best but will not compromise the future. 17

Value Proposition Serving you within 5 minutes of queuing for routine transaction processing and requests that do not require any confirmation

We commit to Providing you with friendly, helpful service whenever you deal with us

Processing your transactions with no errors, and if we make a mistake, we will apologise and fix it quickly

Providing a safe and conducive environment for you to carry out your banking transactions

Core Values

• Commitment, dependability, reliability and confidentiality geared towards winning the customer’s implicit trust

• The customer is “king” • Holistic understanding of the customer’s business

• Creativity in meeting the customers’ needs, both internal and external

• “The success of one is the success of all” • “Seamless interface of all parts of the business

• Commitment to excellence in all our engagements

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Strategy

Strategic Goals Mid-term (2011-2016) 3.5% market share measured by total assets

Leading consumer banking franchise (bank of choice for customers in our target markets) Low single digit cost funds

Diverse retail finding

Long-term (2016+) Globally competitive financial services franchise

Fully scaled business model with institutionalized process beyond The stewardship of current owners and managers Systemically important operator, materially impacting all our sectors of business participation