About the Contributors

341 About the Contributors Steven P. MacGregor is an innovation consultant based in Barcelona and a research fellow at IESE Business School where he...
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About the Contributors

Steven P. MacGregor is an innovation consultant based in Barcelona and a research fellow at IESE Business School where he works across two research streams—business innovation and business in society. He also teaches at the University of Girona and the European University and is part of various working groups and advisory panels in Brussels, including the European Regions Research and Innovation (ERRIN) network. Dr. MacGregor previously held a Spanish government-funded post-doctoral post within the Mondragón Corporation in the Basque Country, the largest industrial cooperative in the world. He is a visiting professor at ETEO, the Business School of the University of Mondragón. He holds a PhD in engineering design management from the University of Strathclyde in Glasgow and has completed visiting researcher positions within university design, engineering and computer science centres at Stanford, Carnegie-Mellon, and Calgary. He was listed in Marquis Who’s Who in Science & Engineering (2003) at age 25 and has published in Business Week, the Journal of Product Innovation Management, and the European Journal of Innovation Management. An international level duathlete, he has directs a sports tour company in Girona. Teresa Torres-Coronas has a bachelor’s degree in economics (Barcelona University) and a PhD in management (Rovira i Virgili University). She won first prize in the 2000 edition of EADA related management research. She is the author of the book Valuing Brands (Ediciones Gestión 2000, Spain), co-author of the book Retrieve Your Creativity (Septem Ediciones, Spain), and co-editor of the books Changing the Way you Teach: Creative Tools for Management Education (Septem Ediciones, Spain) and e-HRM: Managing Knowledge People (IGI Global, USA). She is the author of many articles and conference papers about intangible management, management education, and applied creativity and IT. She is a management professor at the Universitat Rovira i Virgili, Tarragona, and is one of the researchers of the ELIS group (E-government for Local Integration with Sustainability, Hull University). She is an active member of the Management Education and Development Division (Academy of Management) and the Information Resources Management Association (IRMA). * * *

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About the Contributors

Thomas Buergi (Dr. Phil., MA) is a professor of cross-cultural management and marketing at the University of Applied Sciences Northwestern Switzerland (FHNW) and programme director of Edinburgh Business School MBA in Basel. He teaches courses in cross-cultural organisational behaviour, human resource management, mergers and acquisitions as well as consumer behaviour. He has worked as a consultant for major organisations. His research interests are in the areas of cross-cultural team development and international brand development. Nicklas Bylund started as an industrial PhD student at Volvo Car Corporation in 1999 and graduated in 2004 from Luleå University of Technology, Sweden. His focus was put on simulation support for designers in early and late phases of car body development. Since 2004 he has worked in two platform development projects at Ford in Germany as the Volvo representative for car body issues. The position allows a good insight at different levels of hierarchy and departments in the companies. Alastair Conway is a full-time research assistant within the University of Strathclyde’s Department of Design Manufacture and Engineering Management. He graduated from the University of Strathclyde with a BEng (Hons.) in product design engineering followed by an MSc in integrated product development. He was involved in the large and highly successful “VRShips-RoPax”; an EU funded research and development project spanning 13 different European countries and involving 36 different organisations. Conway is currently working as a researcher on the EPSRC funded Grand Challenge project “Knowledge & Information Management Through Life” as well as studying part-time for his PhD in design information capture. Alex Duffy is presently a senior lecturer and director of the CAD Centre, as well as a professor of research within the Department of Design Manufacture and Engineering Management at the University of Strathclyde. He lectures in engineering design, design management, product development, knowledge intensive CAD, advanced computational techniques, and databases. His main research interests have been the application of knowledge based techniques in conceptual design, product and domain knowledge modeling, machine learning techniques and design re-use, performance measurement and design productivity, sketching and vague geometric modeling, and design coordination. He has published over 100 papers and is on the board of numerous journals and conferences in engineering design and artificial intelligence in design. He is currently the president of the Design Society, an international body encompassing all aspects and disciplines of design. He was responsible for coordinating the VRSROPAX project. John Feland is the human interface architect for Synaptics, the world leader in capacitive interface solutions. A winner of a 2006 Red Dot Design Concept Award, he leads efforts to understand and address key human interface. Previously, he built the Synaptics Concept Prototyping Team that generates next generation user interface devices. While at Synaptics, he completed his PhD at Stanford University where he developed novel innovation metrics that connect design efforts to corporate performance. He served five years as an officer in the United States Air Force where he architected a multimillion dollar environment to analyze missile warning data and crafted award winning engineering design curriculum at the United States Air Force Academy. Before serving in the Air Force, he was a designer at IDEO. He received his SB in mechanical engineering from the Massachusetts Institute of Technology, and his MS and PhD in mechanical engineering from Stanford University.



About the Contributors

Javier Fínez has a degree in computer engineering from ESIDE – Faculty of Engineering at the University of Deusto (Spain) and an MSc in applied artificial intelligence from the University of Aberdeen (Scotland). He is currently studying toward a PhD within the Enterprise Organization Department at the University of Basque Country (Spain). Having completed a two-year research post at Fundación Labein, he currently works as a researcher at MIK (Mondragon Innovation and Knowledge), one of the leading Research Centres of MCC (Mondragon Cooperative Corporation) where he is in charge of new technologies for knowledge management. He has published chapters in various books and several articles at conferences in the areas of the extended enterprise, future of work and social change and technology. William Ion is the head of department and a senior lecturer in the Department of Design, Manufacture and Engineering Management at the University of Strathclyde. He graduated from the University of Glasgow in 1979 with an Honours degree in mechanical engineering with specialisation in production management. Prior to his appointment to the Department of Design, Manufacture and Engineering Management (DMEM) at the University of Strathclyde in 1985, he spent periods with Barr and Stroud Ltd and Yarrow Shipbuilders Ltd. In both of these positions he was responsible for a wide variety of design projects principally for the MOD. He has been actively involved in the development of design and design management education at secondary school, undergraduate and postgraduate levels. He established the University of Strathclyde Product Design Engineering course in 1991. He has been an investigator on research projects in the areas of design methods, computer supported collaborative working in design, design education, and rapid prototyping. Ola Isaksson holds a position as senior company specialist in engineering design at Volvo Aero in Sweden. He has an MSc in mechanical engineering and a PhD in computer aided design, both from Luleå University of Technology. He joined Volvo Aero in 1994 and is currently responsible for technology and methods development in the area of engineering and product development. Jan Kratzer is an assistant professor of business development at the School of Management and Organization of the University of Groningen, The Netherlands. His research is mainly on the communicational patterns within NPD teams, the effects of virtuality, and the development of social network measures. Much of his recent work has been published with Roger Leenders and Jo van Engelen. He has authored one book. Andreas Larsson earned his PhD in computer aided design at Luleå University of Technology in June 2005. He is currently a researcher and project coordinator with a core competence in interaction design of physical and virtual collaboration environments for globally distributed design teams. He is also heavily involved in projects concerning knowledge engineering. His research is influenced by ethnographic and scenario-based design approaches to better tune technologies and methods to the needs of a global workforce. Studies have mainly been carried out in automotive and aerospace engineering projects in industry, and in global research and education projects between Stanford University and Luleå. Tobias Larsson is an associate professor at the Division of Computer Aided Design, Luleå University of Technology. His core competence is within engineering product development and knowledge engineering. The focus is on supporting engineering product development processes with tools and



About the Contributors

methods for knowledge engineering in order to enable faster development of new and innovative solutions to industrial needs and opportunities. Roger Th.A.J. Leenders is an associate professor of business development at the School of Management and Organization, University of Groningen, The Netherlands. His research focuses on various aspects of the performance of NPD teams. Lately, much of his research focuses on the effects of virtuality on NPD teams. He is a specialist in social network analysis. His recent work has appeared in, among others, Journal of Product Innovation Management, Creativity and Innovation Management, Journal of Engineering and Technology Management, PDMA Toolbook for New Product Development I and II, Social Networks, Team Performance Management. He has also co-authored and edited three books. Thomas Leerberg, PhD, is a trained architect MAA and cand. arch. from the Southern California Institute of Architecture, Los Angeles and Arkitektskolen Aarhus, Denmark (1996). He was awarded a doctoral PhD in architecture on the subject “methodology of spatial design tools” at Arkitektskolen Aarhus, Denmark (2004). Since 2005, he has held the position of associate professor of design theory and method at Designskolen Kolding. He has been a guest lecturer in Finland, Russia, Lebanon, and Dubai, and is affiliated with the University of Copenhagen. He has received two AIA-awards, has won six Danish architectural competitions, and has been published widely in Denmark and abroad. Aggelos Liapis is currently completing a Ph.D. at the School of Computing and Gray’s School of Art at The Robert Gordon University, Aberdeen. His research is concerned with the implementation of computer mediated collaborative design environments to support designers when working in remote collaboration. His research considers the nature of creativity and how the creative process can be supported through the use of dedicated online environments. He holds Masters Degrees in Computer Graphics and Network Systems, and a Bachelors degree in Software Development from the universities of Hull, Sunderland and Lincoln respectively. Julian Malins is a reader in design and the director of postgraduate studies at Gray’s School of Art with responsibility for postgraduate research and master’s programmes. He originally trained as a ceramicist and ran his own business for a number of years before returning to higher education. He has undertaken post-doctoral research into integrating and adapting new technologies to support design since completing his PhD at The Robert Gordon University, Aberdeen in 1993. Publication topics include: ceramic technology, practice-based research methodologies for visually based disciplines, and the development of virtual learning environments. Chris McKillop is a research fellow at Gray’s School of Art and the School of Computing. Her research interests lie in the areas of learning technologies, student learning, ambient computing and evaluation, and she has conducted research in a diverse range of disciplines including: art and design, psychology, computing, and management. Her current research includes investigating the role of narrative in learning by using online storytelling to facilitate the reflective process and investigating visual representations of learning. She has degrees in artificial intelligence and human computer interaction and designs and evaluates interactive learning environments.



About the Contributors

Joanne Meehan was a research fellow in the CAD Centre, University of Strathclyde. She undertook a master’s degree in product design engineering at the University of Strathclyde. Following completion of her first degree, she conducted a PhD research project to establish a methodology and tool for establishing functional, behavioural and structural modularity, and used the methodology to facilitate design re-use. Her research interests included modular design, design re-use, product structuring, knowledge management, and design methodologies. She helped coordinate the VRS-ROPAX project and provided technical input to the development of the virtual platform. A great friend and respected colleague to several of the authors in this book, Jo is sorely missed.

Jill Nemiro, PhD, is an associate professor in the Psychology and Sociology Department at California State Polytechnic University, Pomona, and an adjunct professor in the Human Resources Design master’s program at Claremont Graduate University. Her research interests are in the area of organizational and team creativity, and the virtual workplace. She has published numerous articles and book chapters on the topics of creativity and virtual teams. She recently published the book, Creativity in Virtual Teams (Pfeiffer, 2004). Professionally, she worked for 20 years on teams in the entertainment industry. Most recently, Dr. Nemiro has led a series of workshops and telecourses on the topic of creativity in virtual teams to corporations looking to improve the quality of their virtual teams. Dr. Nemiro received her PhD in organizational psychology from Claremont Graduate University. Rosalie J. Ocker, PhD, is a member of the faculty at The Pennsylvania State University, University Park, USA. She has studied creativity in virtual teams in a series of experiments that span 10 years. Most recently her research is centered on the study of subgroups in partially distributed teams. In particular, she is investigating the impact of various dimensions of distance and leadership configuration on team dynamics and performance outcomes in both domestic and international teams. Dr. Ocker has published in various journals and conference proceedings, including the Journal of Management Information Systems, IEEE Transactions on Professional Communication, Decision and Group Negotiation, and Hawaii International Conference on System Sciences (HICSS). Margaret Oertig, MA, MEd, is a lecturer in the International Business Management programme at the University of Applied Sciences (Fachhochschule Nordwestschweiz) in Basel, Switzerland. Her teaching focus is mainly cross-cultural teams, negotiation and conflict management. She is also a tutor on the Edinburgh Business School MBA programme, teaching negotiation. Her research interests are in the areas of simulation gaming and the interaction of trust and knowledge sharing in cross-cultural virtual collaboration. Terry Rosenberg MA RCA is currently head of the Design Department at Goldsmiths, University of London. He is a practising artist and design theorist. He has taught design at the Royal College of Art and at Goldsmiths. As an academic, his research pivots around two thematic loci—the “representation of ideas” and “ideation through representation”. He is interested in how we model thought (the settled) and how we think (un-settled idea) in representational models. He has been working, in this regard, on the “creative hunch” particularly; and has been seeking to develop a technicity of the “hunch” using



About the Contributors

the idea of “prospects” as its foundational base. He has worked with industry to develop new applications for emerging technologies and has developed creative innovation workshops for regional and international companies. Preston G. Smith has specialized in time-to-market issues in product development for over 20 years. He is co-author of the classic, Developing Products in Half the Time, and has helped many companies shorten their development cycles by applying its methods. After seeing the great power of co-located teams, he has consulted to companies that wished to retain as much of this power as possible with their dispersed teams. More recently, he has shifted from his emphasis from speed to flexibility as he observed companies hamstrung by rigid development processes, and he is preparing a book on flexible product development to be released in September 2007. He holds a PhD in engineering from Stanford University. He is book review editor of the Journal of Product Innovation Management. Angela Stone has a BEng (Hons.) and PhD in mechanical engineering (Sandwich). Starting work in NPD within Oxford Instruments, she switched to academia in 1996 as a senior lecturer within engineering design at Staffordshire University where she was responsible for Award Tutorship for the Design Technology Stream. During her time at Stafford, she worked on the development of EdNet, an engineering design network. Since 2002 she has been a lecturer at DMEM, University of Strathclyde, where she is active in undergraduate and postgraduate teaching, research and industry-led group projects (including Knowledge Transfer Projects funded by DTI) where students are encouraged to undertake computer-supported cooperative work. Jože Tavčar has been a quality manager at Iskra Mehanizmi company since 2006. Between 2001 and 2006 he was involved in product development as a project leader at the Domel Electric Motor Company. Tavčar received his MSc and PhD degrees from the University of Ljubljana (1994 and 1999, respectively). His research field was information flow analyses, PDM/PLM systems and concurrent engineering. In 1999 and 2000, he participated in a project applying the eMatrix PLM system. Tavčar works part-time at the Faculty of Mechanical Engineering in Ljubljana, and is a staff member of the international global product realisation (E-GPR) course. His current research activities mainly involve collaboration in virtual teams, process optimisation and quality system. Avril Thomson earned her PhD in 1997 in the field of representation and processing of design standards. As a research assistant in the Department of DMEM, she developed expertise in CSCW as applied to multidisciplinary design projects through work on the Design Council funded “Integration of Design Specialists Through Shared Workspaces” project. She became a lecturer in the department in September 1998 and has been involved in a number of other projects in this area including: ICON and CVDS funded by SHEFC, the main aim of which was to develop approaches to design based upon virtual environments; VIDEEO, funded by SOCRATES to support the design and development of an environment to support the teaching of the NPD process to engineering and business students through scenario-based collaborative projects; Communicative Constraints Imposed by Video Mediated Communication, EPSRC funded to investigate the psychological effects of adopting video mediated communication within a design environment; Achieving and Maintaining Effective Gateway Working, funded by Teaching Company Scheme.



About the Contributors

Jo M. L. Van Engelen is a professor of business development and professor of business research methods, School of Management and Organization of the University of Groningen, The Netherlands. He is also member of the executive board of ANWB (Dutch Automobile Club). His research focuses on the performance of NPD teams, on the implementation of market orientation in companies, and on sustainability in NPD. His latest book is on knowledge creation and sustainable innovation (2004, with René Jorna). Jouke Verlinden is an assistant professor at the Delft University of Technology. He holds an MSc in computer science (1993) and studied virtual reality at the Georgia institute of Technology (Atlanta). After seven years of working in industry as project manager and interaction designer, he returned to academia. At the Faculty of Industrial Design Engineering, he teaches several courses in design and innovation, while his research focuses on the application of augmented reality and rapid prototyping technologies to support design. He is one of the Delft staff members that are involved with the course on global product realisation since its launch in the year 2000. Mike Waller, MA, RCA, is a lecturer in design at Goldsmiths, University of London. His career has been as an industrial designer for GEC, a design director of London-based design studio, leading a R&D blue sky products group at NCR’s Knowledge Lab, and in academia developing master’s level courses in creative technologies. His research work predominately focuses on creative applications of emerging technology, ranging from wearable computing through to interactive intelligent products and furniture. He holds international patents in the area of ubiquitous computing products and context based technologies, and his work has been exhibited at the Science Museum in London and an IEEE wearable technology conference in San Francisco. Waller has also developed technologies that exploit network effects, which includes resource sharing and group cooperation. Stuart Watt is a reader and research coordinator in the School of Computing at the Robert Gordon University, Aberdeen. He originally trained as a computer scientist and worked in artificial intelligence, both in industry and academia, before returning to academic life and moving into psychology and cognitive science. He is a multidisciplinary researcher at the convergence between computing, cognitive science, and the social sciences, whose work is aimed at using computing and related technologies to improve people’s use of knowledge and information. His research topics include technology enhanced learning, ambient computing, text categorisation, organisational learning and knowledge management, and theoretical foundations of cognition. Robert Ian Whitfield is a senior research fellow at the CAD Centre at the University of Strathclyde. In 1991 he gained a BEng (Hons.) in mechanical engineering from Newcastle upon Tyne Polytechnic. Following graduation he then carried out a PhD research project investigating modes of operation of turbo-generator rotor bearings. He continued working within the fields of hydrodynamics and rotor-dynamics for a further 18 months at Parsons Power Generation Systems. On moving to the CAD Centre, he chaired the technical committee of the VRS platform (on which the chapter is based) that was responsible for the design, development and implementation of the virtual platform. He is currently coordinating and undertaking research within a number of European Union FP6 and EPSRC research projects.



About the Contributors

Zhichao Wu is a research fellow in CAD Centre, University of Strathclyde. He holds a BSc in civil engineering and an MSc in project management, and a PhD on AI in design. His research interests include learning in design, distributed design, system integration, and data and information management. His recent publications are on collective learning in design and integrated systems. Roman Žavbi is an assistant professor at the University of Ljubljana, Faculty of Mechanical Engineering, Ljubljana, where he teaches courses on engineering design methods and computer aided design. He also teaches a course on machine elements at the Faculty of Education. His research focuses on prescriptive models of engineering design, especially use of physical laws and complementary basic schemata in conceptual phase of product design, and collaborative product development. In 2001 he joined the international team, which prepared and taught the course on global product realisation (EGPR). He is also consultant to various Slovenian companies. He holds PhD in mechanical engineering (1998). He spent sabbatical leave at the Technical University of Denmark, Department of Mechanical Engineering, Engineering Design Section.