ABetter. Ponderosa. The renovated Ponderosa Park and community center will turn nearby residents dreams into reality

anaheim W I N T E R 2016 B e P a r t o f t h e E x p e r i e n c e A Better Ponderosa The renovated Ponderosa Park and community center will t...
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anaheim W I N T E R 2016

B e

P a r t

o f

t h e

E x p e r i e n c e

A Better

Ponderosa

The renovated Ponderosa Park and community center will turn nearby residents’ dreams into reality

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contents

WINTER 2016

Tom Tait Lucille Kring Kris Murray Jordan Brandman James Vanderbilt Paul Emery Erin W. Ryan

on the cover Contributors: Ryan Lackey, Mike Lyster, Alyssa Netherland, Melissa Seifen, Jeff Trujillo Anaheim magazine is published quarterly by the city of Anaheim.Address all correspondence to Anaheim magazine, c/o Editor, 200 S.Anaheim Blvd., Anaheim, CA 92805. Please visit www.anaheim.net/magazine for an interactive online version of Anaheim magazine. The city of Anaheim is a city council/city manager form of government. The city council makes policy decisions at city council meetings, Tuesdays at 5 p.m., while the city manager oversees the day-to-day operations of the city. If you have any concerns regarding the city of Anaheim, simply dial 3-1-1 from any landline phone or (714) 765-4311. Anaheim Anytime representatives are available 7 a.m.– 5:30 p.m. Monday through Friday. Recorded information is also available. About Anaheim: The city of Anaheim, founded in 1857, is one of the nation’s premier municipalities and is one of California’s most populous cities. Anaheim covers 50 square miles with more than 351,000 residents and more than 2,900 city employees. The municipal corporation’s annual budget is $1.7 billion. Anaheim supports a thriving business community with companies such as: Carl Karcher Enterprises, Inc.; L-3 Communications; Pacific Sunwear; and Disneyland Resort. Successful sports franchises call Anaheim home, including: Angels Baseball; Anaheim Ducks; the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S.Women’s National Volleyball Team. Anaheim also boasts world-class meeting and entertainment venues with: The Anaheim Convention Center, LEED-certified and the largest on the west coast; Honda Center; City National Grove of Anaheim; Anaheim GardenWalk; Angel Stadium of Anaheim; and ARTIC (Anaheim Regional Transportation Intermodal Center). In addition, Anaheim embraces its vibrant cultural arts community, including the world-renowned Anaheim Ballet. Annually, Anaheim welcomes 25 million visitors to the city, truly making it where the world comes to live, work and play. For more information, please visit www.anaheim.net.

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features

9 community. security. well-being. After much community input, it’s official: Ponderosa Park is getting a much-needed renovation, a new community center and a skate park!

16 anaheim’s bright lights Even if you’ve never been to ARTIC, chances are you’ve seen the station’s vivid light display in Angels red, Ducks orange or a host of other colors. We’re taking you behind the scenes I

departments

2 community Anaheim’s high school students rolled up their sleeves and gave back during this year’s Day of Service on Martin Luther King Jr. Day; Anaheim is rich in culture and diversity and this year’s Black History Parade was a great representation of just that

4 service Make the first stop on your next global adventure at Anaheim’s full-service passport office; Would you pay $36 to save $350? Anaheim Fire & Rescue’s Paramedic Membership Program provides peace of mind in our residents’ time of need

View the online interactive version of Anaheim magazine!

7 city services

www.anaheim.net/ magazine

8 economic vitality

find us! To request this magazine in an alternative format, please call (714) 765-5162, or TTY (714) 765-5125. The city prohibits discrimination on the basis of race, color, or national origin in programs, services and activities.

The renovated park and new community center at Ponderosa Park will provide a vast array of services and programs for all ages and needs of the surrounding community

El Niño is here and it’s bringing rain and high winds. Don’t be left unprepared—we’ve got plenty of tips for you Three new four-diamond hotels are coming to Anaheim with more planned. What does this mean for residents?

18 around anaheim Read about upcoming events happening in your neighborhood

19 calendar of events 20 contacts

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Winter 2016 Anaheim

community

serving our community L

Anaheim’s youth got to speak with numerous local nonprofits during the Servathon

ast October, more than 500 students from Anaheim junior high and high schools gathered at ARTIC to embark on an adventure. Their destination? Anaheim and Orange County’s nonprofits. The second annual Anaheim/Orange County Volunteer Fair hosted by OneOC and sponsored by the Anaheim Union High School District, brought together students from the district’s 19 campuses with more than 30 local nonprofits. The event created the perfect environment for Anaheim’s youth to learn more about the wide variety of nonprofits available to them and ways they can give back to their community.

EL NIÑO IS HERE AND WE’VE

GOT TIPS TO HELP YOU HANDLE THE

HEAVY RAINS & WINDY DAYS

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Visit Anaheim.net/BeRainReady for:

SANDBAG (AND SAND) LOCATIONS FAMILY, PET AND BUSINESS CHECKLISTS FLOODING PREVENTION TIPS ON THE ROAD SAFETY TIPS Don’t miss our El Niño tips and updates on Facebook, Twitter and YouTube!

# BeRainReady

Anaheim Winter 2016

During the volunteer fair, students also helped Disney VoluntEARS assemble military care packages, watched a presentation on service dogs trained to assist veterans with post-traumatic stress disorder, learned about fire prevention and safety, helped kick off an annual food drive and increased their awareness about homelessness in Orange County. However, the volunteer fair served an even greater purpose. On Jan. 18, 2016, these same students took part in a Servathon on Martin Luther King Jr. Day by volunteering their time with one of many of the nonprofits they met during the volunteer fair. To learn about volunteer opportunities in Anaheim,visit www.anaheimvolunteer.com.

Facebook.com/CityofAnaheim @City_of_Anaheim YouTube.com/CityofAnaheim

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community

The Orange County Heritage Council’s Black History Parade helped kick off Black History Month celebrations across the county

anaheim celebrates

black history T

he streets of downtown Anaheim were filled with African-American pride and celebration in early February. The 36th annual Orange County Black History Month Parade & Faire brought some 8,000 people together to mark the contributions of African-Americans to Anaheim and the county. Anaheim has played host to the parade since 2011. Some 100 marching bands, parade vehicles, horseback riders and other processioners took part, with churches, sororities and youth and social groups represented. Attendees included noted community members, elected officials and religious leaders. From Sycamore Street, the parade moved down Anaheim Boulevard to Broadway

before looping around to Center Street Promenade, where a cultural fair with food and retail booths, music and festivities was held. As the only black heritage parade in the county, the event showcased Anaheim’s and Orange County’s culturally rich AfricanAmerican community. Anaheim is home to about 11,000 AfricanAmerican residents, or about 20% of Orange County’s black population, according to the Census. The parade kicked off Black History Month, which commemorates the achievements of African-Americans and recognizes their central role in U.S. history. For more, visit the Orange County Heritage Council at www.oc-hc.org.

As the only black heritage parade in the county, the event showcased Anaheim’s and Orange County’s culturally rich African-American community.

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Winter 2016 Anaheim

service

during el niño,

water conservation continues A

Anaheim Public Utilities offers residents a free Home Utility Check-Up, where a personalized analysis of your water and energy use can help you find ways to be more efficient.

Anaheim Winter 2016

lthough California has received much needed rain this winter due to El Niño conditions, water conservation needs to become a way of life to help us reduce the impact of future dry years. Anaheim customers have done a great job of saving water to meet state regulations, but there are still steps you can take to help save water. First, make sure your sprinklers are shut off during, and for several days after, the rain. Investing in a weather-based irrigation controller is one way that you can “set it and forget it.” These “smart” systems will adjust the amount of water your soil needs based on the current weather conditions. Even more helpful is a soil moisture sensor controller, which is placed below ground in the root zones of lawns to determine watering needs. They are available as stand-alone or add-ons to existing controllers. For those considering replacing your lawns this spring,

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zero-interest loans are still available to help you with upfront costs. Anaheim Public Utilities offers residents a free Home Utility Check-Up, where a personalized analysis of your water and energy use can help you find ways to be more efficient. You’ll receive a number of free water- and energy-saving devices and be introduced to rebate programs that can save you even more. With the largest amount of water use inside your home going toward toilet flushing, consider replacing your current toilets with a premium high-efficiency model that uses about 20 percent less water. And when almost 15 percent of the water used inside your home goes to doing laundry, upgrading to a high-efficiency washer can also help lower your utility bill. For detailed program information, visit www.anaheim.net/savewater. G

service

bon voyage! D

id you know you can apply for a passport book or card at Anaheim City Hall? The Anaheim City Clerk’s Office is a full service passport facility conveniently located on the second floor of City Hall. “Our office is a one-stop shop,” said Annie Desouza, the friendly face of the Passport Center. “We offer passport photos, have all necessary forms and process applications expediently. The best part about our office is you don’t need an appointment.” You have the option of applying for either a passport book or card. A passport book is required for international travel, while a passport card can be used for land travel to Canada or Mexico or on cruises to Mexico and the Caribbean. Regular processing takes about six weeks, and expedited service is no more than two weeks. For additional information, document requirements and pricing, call the Passport Center at (714) 765-4540 or visit the City Clerk’s webpage at www.anaheim.net. The Passport Center is open Monday through Friday from 9a.m. to 4p.m.

Anaheim Passport Office Services and Fees $110 $80 $30 $15 $25 $10 $60

• • • • • • •

Passport Book (16 and Older) Passport Book (Under 16) Passport Card (16 and Older) Passport Card (Under 16) Processing Fee Two Passport Photos Expedited Service (Optional)

“Our office is a one-stop shop. We offer passport photos, have all necessary forms and process applications expediently. The best part about our office is you don’t need an appointment.” —Annie Desouza

Anaheim City Hall’s Passport Center handles more than 2,300 passport applications annually

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Winter 2016 Anaheim

service

peace of mind in a time of need

W During your time of need, the Paramedic Membership Program means you’ll have one less thing to worry about.

Anaheim Winter 2016

ould you pay $36 to save $350 or more? Residents and businesses in Anaheim can do just that with the Paramedic Membership Program from Anaheim Fire & Rescue. For $36 a year, or $3 a month on your Anaheim Public Utilities bill, you won’t have to worry about a paramedic response bill— $350—in the event of a medical emergency. If an elderly relative falls, a child is injured playing sports or you encounter some other medical emergency, the Paramedic Membership Program provides peace of mind in a time of need. For Anaheim residents, the program covers paramedic response fees for everyone living in your home. Extended family and friends are covered if they have a medical emergency while at your home. For Anaheim businesses, the program covers paramedic response fees for you

Photographs by Debbie Lefever

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and your employees while at work. Customers are covered if they have a residential account. Membership in the program waives the fees for an Anaheim Fire & Rescue emergency response to your residence or business and for onsite emergency medical aide; however, it does not cover ambulance transportation and care in transit or treatment at a hospital or other facility. The $36 annual fee covers one visit or multiple visits. During your time of need, the Paramedic Membership Program means you’ll have one less thing to worry about. Like an insurance policy, hopefully you won’t end up needing Anaheim Fire & Rescue’s paramedic service. But if you do, it will be the best $36 you’ve ever spent. Visit www.anaheim.net/fire for more information. G

city services

el niño

is here E

l Niño is here, and it’s bringing rain to Anaheim. From now through spring, Anaheim is set to see heavy rainfall from El Niño, where warmer Pacific Ocean waters bring higher than normal precipitation to Southern California. Anaheim last saw a major El Niño in the late 1990s, when nearly 20 inches of rain fell on the city from December to March, and almost a year’s worth in February 1998 alone. The city of Anaheim has been preparing for rains for months. Thousands of storm drains have been cleared. Equipment staging areas are set up throughout the city. Thousands of sandbags have been distributed for residents. And public safety and traffic control units are in place and ready. With heavy rains, we urge everyone to use caution around flooded streets and rushing

flood control channels. A small amount of moving water can sweep you off your feet, while a foot of moving water can carry off a small vehicle. Sadly, more than half of all flood-related deaths occur in vehicles. When you encounter street flooding, remember: “Turn around, don’t drown.” Also stay clear of flood channels during heavy rains. If you see someone in a flood channel, call 911. Don’t go in after them. Leave it to Anaheim’s swift-water rescue team. For the past few weeks, the city also has been working to inform residents about El Niño and how to deal with heavy rains. With the theme of “Be Rain Ready,” the city’s website offers helpful information to help keep you and your family safe. For more information, visit www.anaheim.net/berainready.

From now through spring, Anaheim is set to see heavy rainfall from El Niño. When you encounter street flooding, remember: “Turn around, don’t drown.”

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Winter 2016 Anaheim

economic vitality

hotel upgrade

New luxury hotels are coming to Anaheim, and it’s not just visitors who’ll benefit “These hotels will be a source of local pride while also generating additional revenue for key city services.” —John Woodhead City of Anaheim Community and Economic Development Director Rendering of the proposed JW Marriott in the Anaheim Resort—the first Orange County location for the hotel chain

Anaheim Winter 2016

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ecently, plans were unveiled to bring Orange County’s first JW Marriott to Anaheim, while the owner of the Anaheim Plaza Hotel & Suites and Anabella Hotel has detailed plans to redevelop those properties as luxury hotels. The projects are made possible by a city initiative to enhance Anaheim’s main source of funding for services and programs — taxes from hotel stays, which make up nearly half of Anaheim’s general fund and play a big role in financing police, fire, libraries, community programs and other resident services. The new luxury hotels are being built under programs that provide incentives equal to 70 percent of the hotel tax the owners pay for 20 years. The city receives the remaining 30 percent of hotel tax for two decades and 100 percent after that.

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Even with the incentive, the hotels will bring new or increased city revenue. At the Anaheim Plaza Hotel site, a luxury hotel is expected to bring in more than $2.1 million annually for the city, or more than double what’s now generated. After 20 years, a luxury hotel at the Anaheim Plaza Hotel site will bring in $13 million a year for the city. With upscale restaurants and spas open to the public, the hotels also will offer added amenities for Anaheim residents to enjoy. “These hotels will be a source of local pride while also generating additional revenue for key city services,” said John Woodhead, Anaheim’s community and economic development director. G

community. security.

well-being. w

hen 20-year Anaheim resident Luz Rosales heard the call for input on a new park and community center in her neighborhood, she saw a chance to improve the lives of her family and her neighbors. Rosales is one of hundreds of moms who provide round-the-clock care for their kids, home and family. Since many of these families may have only one vehicle, often times the services or places Rosales needs or wants to go are out of walking distance from her home in the neighborhood near Haster and Orangewood. When the city opened the Ponderosa Joint-Use Library in 2010 next to Ponderosa Elementary School, Rosales’ world became a little bit bigger because she now had access to more books, her kids gained access to more activities, and she could partake in new adult and family programs.

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Luz Rosales & daughter Abigail

Winter 2016 Anaheim

Anaheim Winter 2016

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“When the city asked for the community’s input on a new Ponderosa Park, it gave me a chance to dream,” said Rosales. “It allowed me to think of all the things that would make our community better, safer and happier.” Realizing the need for more services and enrichment in the neighborhoods bordering Ponderosa Park, the city set out to ask residents specifically what they wanted to see on the park’s nine acres. To put things into perspective, Ponderosa Park sits on the corner of Haster Street and Orangewood Avenue and tucked between the Platinum Triangle and Anaheim Resort. Many of the residents in this area work at Disneyland, in hotels, factories or as gardeners or house cleaners. They often benefit from the services or amenities they can walk to.

“it gave me When the city asked for the community’s input…

a chance to dream.



Currently, Ponderosa Park offers a playground, community garden and family resource center that is busting at the seams. Thanks to fees paid by developers in the Platinum Triangle, the city is able to bring $15 million in renovations and construction to Ponderosa Park. When Rosales sat down and put pen to paper outlining her vision for a new Ponderosa Park and community center, she took into consideration a variety of factors. What would make kids want to play in the park and keep them away from gangs? How can we create spaces for free family activities like outdoor movie nights? Where can we hold classes for women who want to learn new skills? How can we teach proper nutrition for our families with a hands-on approach? ,,

classroom

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Winter 2016 Anaheim

New Ponderosa Park Features Upon Completion in 2017 Community Center I 12,287 square feet I Teen room I Nutrition program counseling room I Multiuse room with demonstration kitchen I Classrooms I Administration offices and restrooms Gymnasium I 7,000 square feet I 1,176 occupancy I Bleacher seating for 96 people I Full-size basketball court, four half courts Dance & Exercise Room I 950 square feet I Zumba, aerobics, dance, pilates, bailes folkloricos, hip-hop and health and wellness for seniors Design I Contemporary, modern design I Three murals I California native and drought tolerant landscaping I LEED Silver design I Dougherty+Dougherty Architects LLP Park & Outdoor Amenities I 32,000 square feet I Playground equipment with rubber flooring I Water play area I Outdoor plaza for cultural and art performances I Outdoor exercise stations I Community garden I Picnic areas Skate Park I 10,000-square-foot skate park I Contractor: Grindline Skatepark Inc. I Design based on community input I Includes pool-style bowl, rails and street features Anaheim Winter 2016

dance room

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Winter 2016 Anaheim

Anaheim Winter 2016

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Ponderosa Park Timeline* Site Prep WINTER 2016

Relocation of an electrical utility box

Phase I Skate park construction begins

 SPRING 2016

Phase II Solicit bids for community center construction

 Summer 2016

 Summer 2017

Phase II Community center construction

Phase III Construction of playground, picnic areas, water play area, outdoor plaza, restrooms and fitness stations; demolition of existing family resource center building

*Dates subject to change based on inclement weather

Little did Rosales know that her vision for a new Ponderosa Park is exactly what the city was hoping for. So much so, that Rosales has been involved in the planning of the renovated park and community center every step of the way. Much of what you’ll see at the completion of the park’s renovation will have come from the ideas dreamt up by Rosales and her fellow community members. “I’m so happy, I really love my community and our kids deserve something like this,” said Rosales.

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Winter 2016 Anaheim

anaheim’s c

hances are, if you’ve driven the 57 freeway through Anaheim at night, you’ve seen the illuminated “dome” on the east side of the freeway, nestled between Angel Stadium of Anaheim and Honda Center. That dome is ARTIC —Anaheim’s newest transportation center—and it’s quickly becoming a popular Anaheim icon. Each night, ARTIC is illuminated by 1,700 LED lights, housed inside the pockets of the roof ’s ETFE material, which creates the building’s reflective glow. The lights are controlled by state-of-the-art technology and can be programmed to reflect a wide array of colors, patterns and messages. “It provides us with an opportunity to communicate with passersby and let residents know what is

Anaheim Winter 2016

going on here at ARTIC and in the area,” said ARTIC Facility Manager Jack Gillett. “Basically ARTIC has become the bat signal for our Gotham.” Beyond simply bringing beauty and attention to the building, ARTIC has several different lighting schemes to help bring out the spirit of various holidays throughout the year, such as red, white and blue for Fourth of July, green for St. Patrick’s Day and green and red during the Christmas season. Perhaps more importantly, the building is illuminated orange or red to support our hometown teams Los Angeles Angels of Anaheim and Anaheim Ducks. “So anytime you see the red lights are illuminated, you’ll understand that there’s an Angels

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bright lights home game,” said Gillett. “We do the same when the Ducks are at home by lighting up orange. And in the rare opportunities when both the Angels and Ducks are playing at home, we have schemes that can run red on the west side and orange on the east side of the building to support both teams.” The possible lighting combinations, patterns and displays are nearly endless, and ARTIC is always developing additional shows to coincide with major events. “It was a very steep learning curve,” said Kai Harris, who is the ARTIC building engineer. “We had to work with the manufacturer and they sent out their number one guy who has programmed the Empire State Building, the Brooklyn Bridge and several other

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major lighting shows. He walked us through on how to program the lights.” “This is a great center,” Gillett continued. “Come down and see it. Come down and learn about it. It’s a fantastic building to walk through— it’s a work of art and a joy to be in.” The next time you are driving by or traveling through ARTIC, take a look and see if you can determine if ARTIC is sending a bat signal for a special event or simply providing an entertaining light show. Either way, it will be a dazzling way to brighten up your evening. For more information about ARTIC, visit www.articinfo.com. G

Winter 2016 Anaheim

around anaheim El Niño is Here and We’ve Got You Covered! We’ve been hard at work preparing the city for this winter’s extra rain, and now’s the time to ensure you and your family remain ready. From sandbag locations to convenient checklists, we have a variety of helpful tips waiting for you at www.anaheim.net/berainready.

Throughout February Join Anaheim Public Libraries for its first One Book, One City Anaheim Reads event presented in partnership with Altrusa International of Anaheim and the Anaheim Police Department. The program is designed to encourage everyone in the city to read and discuss the Dashiell Hammett classic, “The Maltese Falcon.” Check the online calendar for themed events planned throughout February. www.anaheim.net

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Anaheim Reads: “The Maltese Falcon”

Compost Giveaway

March 19 • 7 a.m.– 10 a.m. (while supplies last) Rain or shine, the city of Anaheim and Republic Services will host the eighth annual Compost Giveaway at Honda Center. Anaheim residents may receive up to 60 gallons of nutrient-rich compost for free. Residents must bring their own containers (no bags, please) and provide proof of Anaheim residency (California driver’s license or Anaheim utility bill) to receive free compost. For more, visit www.anaheim.net/recycle

Art Crawl Experience Feb. 13 • 6 p.m.– 10 p.m. Center Street Promenade Come see and experience art, craft vendors and artisanal food at the February “Your Arts Desire” Art Crawl! www.downtownanaheim.com Want More News? Visit www.anaheim.net Today!

Anaheim Winter 2016

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Anaheim Health Fair

April 2 & 3 • 8 a.m.– 2 p.m. Anaheim Convention Center Hall E 800 W. Katella Ave. In need of medical or dental care? Free medical exams and services will be available for adults and children, including vision, dental, physical exams, women’s services and more. You won’t want to miss this annual event! Free parking will be available in the adjacent Car Park 4. www.anaheim.net/healthfair

calendar

Feb. 13 & 14 L

Harlem Globetrotters

City National Grove of Anaheim

800 W. Katella Ave. (714) 765-8950 www.anaheim.net

2200 E. Katella Ave. (714) 712-2700 www.citynationalgroveofanaheim.com

March 18

Feb. 12

United Spirit Association Spirit Nationals

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2695 E. Katella Ave. (714) 704-2500 www.hondacenter.com

Anaheim Convention Center & Arena

Mariachi Vargas De Tecalitlan L

Honda Center

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www.usacamp.com

Feb. 20

Which One’s Pink & Queen Nation

Feb. 15

WWE Monday Night RAW Mar. 10, 11 & 12

Big West Basketball Tournament March 24 & 26

March 26

Urban Street Jam www.stylzdancestudio.org

2016 NCAA Men’s Basketball West Regional

Feb. 26

April 7

Scrapbook Expo www.scrapbookexpo.com

Carly Rae Jepsen: Gimmie Love Tour

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Can’t Find What You’re Looking For? Download the FREE My Anaheim App Today!

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Winter 2016 Anaheim

contacts All Numbers Are 714 Area Code Unless Otherwise Noted, and Must be Dialed Using the Area Code First. Can’t Find What You’re Looking For? Simply Dial 3-1-1 Anaheim Municipal Government www.anaheim.net General Information.................. 311 or 765-4311 Administration Mayor/City Council Offices................... 765-5247 City Manager’s Office .......................... 765-5162 City Management City Attorney........................................ 765-5169 City Clerk............................................. 765-5166 Community Development..................... 765-4300 Community Services ............................ 765-5191 Convention, Sports & Entertainment .... 765-8950 Finance................................................ 765-5195 Fire...................................................... 765-4000 Human Resources................................ 765-5111 Planning.............................................. 765-5139 Police .................................................. 765-1900 Public Utilities...................................... 765-5137 Public Works........................................ 765-5176 Treasurer............................................. 765-5117 Angel Stadium 2000 Gene Autry Way Angels ................................................. 940-2000 www.angelsbaseball.com Box Office............................................ 634-2000 Business Services and Economic Development Anaheim Enterprize Zone..................... 758-0222 Business Licenses ............................... 765-5194 Chamber of Commerce 201 E. Center Street ....................... 758-0222 www.anaheimchamber.org Economic Development ....................... 765-4323 Community & Neighborhood Centers Brookhurst Community Center 2271 W. Crescent Avenue.............. 765-3373 West Anaheim Senior Programs ........... 765-3415 Downtown Community Center 250 Center Street........................... 765-4500 Senior Programs.................................. 765-4510 Youth Center........................................ 765-4501 Youth Boxing Club............................... 933-8255 East Anaheim Community Center 8201 E. Santa Ana Canyon Road.... 765-3904 Manzanita Family Resource Center 1260 Riviera Street ........................ 765-3776 Ponderosa Family Resource Center 2100 S. Haster Street ..................... 750-2826 Convention Center 800 W. Katella Avenue Administration................................ 765-8950 Ticket Information .......................... 765-8970 County of Orange www.oc.ca.gov Animal Control ..................................... 935-6848 Birth Certificates 630 N. Broadway, Santa Ana.......... 834-3005 County Government Information........... 834-5400 Dog Licenses....................................... 935-7419 Health Department............................... 834-7700 Marriage Licenses 700 Civic Center Drive, Santa Ana .. 834-3005 Orange County Sheriff’s Department .... 647-7000 Vector Control...................................... 971-2421 Disneyland 1313 S. Harbor Boulevard...... 781-4000 www.disneyland.com Education Anaheim City (Elementary)................... 517-7500 www.acsd.k12.ca.us Anaheim Union High (7-12).................. 999-3511 www.auhsd.k12.ca.us Centralia (K-6) ..................................... 228-3100 Magnolia (K-6)..................................... 761-5533 North Orange County Community College District............................... 808-4500 www.nocccd.cc.ca.us

Anaheim Winter 2016

Orange Unified (Anaheim Hills)............. 628-4000 www.orangeusd.k12.ca.us Placentia Linda (K-12) ......................... 986-7000 Savanna (K-6)...................................... 236-3800 Santiago Community College (Anaheim Hills)................................ 628-4900 Emergency Services Fire (Non-Emergency) .......................... 533-1305 Fire/Paramedic Emergency............................ 911 Police .................................................. 765-1911 Police Emergency.......................................... 911 24 Hr. Utility Emergency....................... 765-3300 Employment www.anaheimjobs.com Anaheim Career Employment Center 50 S. Anaheim Boulevard, #300..... 765-4348 Anaheim Youth Employment Service.... 956-1182 Job Training Program .......................... 765-4342 Graffiti Removal Anaheim 24-Hour Hot Line .................. 765-4311 Report In Progress ................................... 911 Caltrans Hotline .......................... (949) 936-3500 City National Grove of Anaheim 2200 E. Katella Avenue.......................... 712-2700 Honda Center 2695 E. Katella Avenue Administration..................................... 704-2400 www.hondacenter.com Anaheim Ducks ................................... 704-2700 www.anaheimducks.com Housing Information Fair Housing Council Labor ............................................. 569-0823 Landlord-Tenant Problems ............. 569-0823 Homeless Shelters (Referral).......................... 211 Neighborhood Preservation .................. 765-4340 Libraries www.anaheim.net Administration..................................... 765-1810 Anaheim Heritage Center 241 S. Anaheim Boulevard............. 765-6453 Bookmobile ......................................... 765-1769 NEW Books on the Go! @ ARTIC 2626 E. Katella Avenue .................. 765-1725 Canyon Hills Branch 400 Scout Trail .............................. 765-6444 Central Library, 500 W. Broadway....... 765-1880 East Anaheim Branch 8201 E. Santa Ana Canyon Road.... 765-3887 Euclid Branch, 1340 S. Euclid .............. 765-3625 NEW Founders’ Park, 400 N. West Street ..... 765-6453 Haskett Branch 2650 W. Broadway......................... 765-5075 Muzeo, 241 S. Anaheim Boulevard ...... 956-8936 Ponderosa Joint-Use Branch 240 E. Orangewood Avenue ........... 740-0202 Sunkist Branch 901 S. Sunkist ............................... 765-3576 Parks, Recreation & Community Services AbilityFirst........................................... 821-7448 Administration 200 S. Anaheim Boulevard............. 765-5191 Anaheim Hills Golf Course, 6501 Nohl Ranch Road Golf Reservations ........................... 998-3041 The Clubhouse at Anaheim Hills Banquet Reservations.............. 998-3041 Dad Miller Golf Course, 430 N. Gilbert Street Golf Reservations ........................... 765-3481 Restaurant ..................................... 535-8770 Neighborhood Services ........................ 765-4456 Oak Canyon Nature Center 6700 E. Walnut Canyon Road......... 998-8380 Recreation Classes & Programs ........... 765-5191 Senior Citizens Programs..................... 765-4510

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Planning, Zoning and Building Building Division .................................. 765-5153 Building Inspections............................. 765-4626 Code Enforcement ............................... 765-5158 Public Safety Fire Department Administration 201 S. Anaheim Boulevard, 3rd Floor Business ........................................ 765-4000 Emergency .............................................. 911 Earthquake Preparedness .............. 765-6951 Paramedic Billing................................. 765-4060 Police Department, Administration 425 S. Harbor Boulevard Business ........................................ 765-1900 Emergency .............................................. 911 Gang Detail (Police) ....................... 765-GANG Gang Detail (en Espanol) ................ 765-1410 Parking/Traffic Violations Traffic Bureau ................................ 765-1860 Payments (Impounds, Court Dates, Parking Citations,) .................... 765-5178 Anaheim Police Department & Community Center (Anaheim Hills) 8901 E. Santa Ana Canyon Road Business & Information ............. 765-3800 Records City Clerk............................................. 765-5166 State of California Department of Motor Vehicles.... (800) 777-0133 Utilities and Services Water and Electricity Anaheim Public Utilities 201 S. Anaheim Boulevard www.anaheim.net Customer Service........................... 765-3300 Emergency reporting of power outage, lines down or water main/hydrant leaks ......... 765-3300 Administration................................ 765-5137 Advantage Services/Conservation... 765-4250 NEW Report Water Waste ....................... 765-4311 Spanish.......................................... 765-3300 Deaf/Hearing Impaired (TDD).......... 765-5125 Electrical Engineering..................... 765-5165 Water Engineering.......................... 765-5196 Cable TV Time Warner Cable ............... (888) 892-2253 Garbage Collection Republic Services 1131 N. Blue Gum Street .......... 238-3300 Gas Service The Gas Company 131 Center Street Promenade ................ (800) 427-2200 Streets, Traffic & Transportation Flooding............................................... 765-6860 Street Lights, Repair (Utility Operations).. 765-3300 Street Repairs...................................... 765-6860 Street/Parkway Trees .......................... 765-6920 Traffic Signal Repair............................ 765-5202 OC Transportation Authority................. 560-6282 www.octa.net Bus Schedule ................................. 636-7433 U.S. Government Postal Service............................. (800) 275-8777 Social Security 900 S. Harbor Boulevard....... (800) 772-1213 Visitor & Convention Bureau .................. 765-8888 www.anaheimoc.org Voter Information City Clerk ............................................. 765-5166 County Registrar of Voters 1300 S. Grand Avenue, Santa Ana... 567-7600

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