A Student s Guide to the Bachelor of Science in Information Technology

A Student’s Guide to the Bachelor of Science in Information Technology The Bachelor of Science in Information Technology (IT) provides a solid foundat...
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A Student’s Guide to the Bachelor of Science in Information Technology The Bachelor of Science in Information Technology (IT) provides a solid foundation in computer information systems and technologies, including programming, ecommerce, project management, networks, systems, databases, and security. In addition to the IT content the degree program includes a broad collegiate-level education. The program is primarily designed for those who have some technical knowledge and are ready to move to increased levels of expertise and responsibility in the information technology field. The IT component of the bachelor of science program consists of four domains of study: IT fundamentals, software, networks and IT project management. There are eight areas of study (subdomains) that students master including operating systems, software, networks, database, ecommerce, security, and project management. At the end of the program students develop a comprehensive portfolio, and complete a capstone project. Students that are seeking a specialization in one of the subdomains of software, networks, database or security can complete the basic IT degree program and pass additional assessments to earn this designation. Understanding the Competency-Based Approach The University’s focus on competency derives from its core mission as established by the 19 state governors who founded WGU in 1997. That mission charges the University to improve the quality of American higher education while expanding student access by using distance learning technologies to deliver academic programs based entirely on the demonstration of competency. Practically speaking, what does it mean when we say that your WGU program is competency-based? Unlike traditional universities, WGU does not award degrees based upon credit hours or upon a set of required courses. Instead, students earn their degrees by demonstrating their skills and knowledge through a series of carefully designed assessments and certification exams. The benefit of this competency-based approach is that it makes it possible for students who are knowledgeable about a particular subject to make progress toward completing a WGU degree even if they lack college experience. You may have gained your skills and knowledge of a subject on the job, by accumulating wisdom through years of life experience, or, by taking a course on a particular subject. WGU awards a degree to you based on the skills and knowledge that you possess and can demonstrate: not the number of credits you have on your transcript. Progress through your degree program is governed, not by classes, but by satisfactorily completing the required assessments and certifications that demonstrate your mastery of the competencies within each domain of knowledge. Of course, you will need to engage in learning experiences as you brush-up on competencies or develop knowledge and skills in areas in which you are weak. WGU has an array of learning resources that accommodate the student’s learning style and existing level of subject-matter knowledge. You will work closely with your mentor to select appropriate learning resources, prepare for assessments, and manage your progress through the program. Accreditation Western Governors University is the only university in the history of American higher education to receive accreditation from four regional accrediting commissions. WGU's accreditation has been awarded by the following four commissions: (a) the Northwest Commission on Colleges and Universities (b) the Higher Learning Commission of the North Central Association of Colleges and Schools, (c) the Accrediting Commission for Community and Junior Colleges of the Western Association of Schools and Colleges, and (d) the Accrediting Commission for Senior Colleges and Universities of the Western Association of Schools and Colleges. The University is also nationally accredited by the Distance Education and Training Council.

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The Academic Action Plan (AAP) You and your mentor can manage your progress toward earning a degree by using the Academic Action Plan (AAP). The AAP is a detailed blueprint of the available learning resources, competencies, assessments, and your progress. The length of your program depends upon both the amount of new information to be learned and the amount of time you plan to devote each week to study. Students will vary widely in the specific skills and information they need to learn. For example, some may be highly knowledgeable in a subject matter area and need only a review prior to taking an assessment or certification exam. Others may find that portions of the program require completely new learning and that they need to take an online class or participate in a study module to acquire the knowledge and skills needed to pass the program competencies in that area. Most students will need to devote 15-20 hours per week to the program, while others may require more time. To assess your readiness to take an assessment or certification exam you will complete pre-assessments that are designed to form a profile of your prior knowledge and experience. The pre-assessment data will be used by your mentor in creating your AAP and a customized set of learning resources. Your Mentor as Your Coach The student-mentor team relationship is a powerful component of the WGU educational experience. Throughout your WGU career you will have one or more mentors to guide you at every step along your path to earning a degree. Mentors take an active role and a personal interest in your success. Whether by e-mail, phone or learning community, you and your mentor remain in close communication throughout your program. There is a MANDATORY contact at least every two weeks that students and mentors commit to at the beginning of their relationship. This contact is not only important for maintaining a strong relationship with your mentor, it is also important for you to keep on-track and motivated toward completion of your IT studies. With regular contact, your mentor is better able to help guide you toward success in your program. Your mentor helps you chart your Academic Action Plan (AAP), and helps motivate you to work hard to complete your program. When you have questions or concerns your mentor is the first person you should contact to help you resolve them. You will stay in touch with your mentor(s) throughout the course of your program of study. Your mentor will help determine in which areas you are already competent (and can move quickly to assessment) and those you need to work on; these will be assigned in your AAP each term. Once you complete the learning resources assigned in your AAP for a given sub-domain (a major component of your degree), you will consult with your mentor to decide if it’s time to attempt the assessment or certification exam. If you’re ready, you complete an assessment/certification referral so that your assessment or certification can be scheduled. You will follow this same process as you proceed through each domain of study. The IT Program team is a diverse and talented group of mentors. All information technology mentors have either a graduate degree in a computer-related subject or a bachelor’s degree in a computer-related subject with substantial IT work experience and advanced certifications. All mentors commit to remaining current in information technology. Your mentor will set-up regularly scheduled phone conferences at least every other week for the first term of your program. After that, phone contact will be set-up to meet the needs of the student and mentor. E-mail contact will occur every other week, and often more frequently. It is important that you attend ALL scheduled phone conferences and respond to all e-mail requests by your mentor. Regular communication with your mentor is the best way to ensure success! Students in the IT program are required to respond to their mentor’s requests for progress reports. Students that lose contact with their mentor will be contacted by the Director of IT programs. Continued failure to maintain regular contact with your mentor may result in administrative withdrawal from the University.

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Communication with Other Mentors, Instructors, and Fellow Students As a WGU student, you will have access to your own personal student portal at MY.WGU.EDU that provides a gateway to domain and sub-domain-specific learning communities where you will interact with mentors acting as learning community leaders and other students. (Sub-domains are special focus areas within domains, such as “history” within “liberal arts”). Correspondence with your mentor and educational providers should always use your WGU email address. Occasionally, a student and mentor are not able to work effectively together. You are encouraged to contact the Director of IT Programs and request a change of mentor. Students should be aware that the IT Program has an internal process for student complaints that deal with the IT Program. The process and sequence of steps that a student should follow is outlined below: • • •

Discuss the issue with the mentor If unable to resolve the issue, contact the Director of IT Programs If unable to resolve the issue, contact the student liaison

Students, mentors and the Director will commit to this process. Student complaints can be best resolved by following this procedure. WGU also provides a student liaison to help you and your mentor solve any special problems that may arise in dealing with other university offices and processes. Satisfactory Academic Progress (SAP) and Continuous Enrollment WGU is a “continuous enrollment” institution which means you will be automatically enrolled in each of your new terms while you are at WGU. Your “terms” are six months long and your first term will begin the first day of the month that you enrolled in the EWB introductory course. Longer terms and continuous enrollment allow you to focus on your studies without the hassle of unnatural breaks between shorter terms that you would experience in a more traditional environment. At the end of every six-month term, you and your mentor will review the progress you have made and revise your Academic Action Plan for your next six-month term. WGU requires that students make measurable progress toward the completion of their degree programs every term. We call this “satisfactory academic progress (SAP)”. SAP is important because you must make 100% SAP by passing all assessments in your term. Every time you pass an assessment you are demonstrating that you have mastered skills and knowledge in your degree program. For comparison to traditional grading systems, passing an assessment means you have demonstrated competency equivalent to a “B” grade or better. WGU has assigned competency units to each assessment so that we can track your progress through the program. A competency unit is equivalent to one semester credit of learning. Some assessments may be assigned three competency units while other assessments may be as large as twelve competency units. Education Without Boundaries (EWB) Education Without Boundaries (EWB) is a required introductory course of four weeks that focuses on acquainting the student with WGU’s competency-based model, distance education, technology, and the resources and tools available to the student in their specific program of study. You will utilize tutorials, discussion boards, online chats and other activities to connect with other students, your starter mentor and learn about your program. During the EWB course you will be introduced to your mentor team and you will develop your Academic Action Plan. You will also locate assessment centers for all certification exams and WGU assessments in your program. Finally, you will develop an academic project plan that will be used to help track your progress and allocate your study time through your program.

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Courses of Study (Assessments and Certifications) Your AAP will include the courses of study required to complete your program. A course of study in IT is comprised of five important aspects: (1) defined competencies you are required to demonstrate, (2) learning resources needed to gain the competencies, (3) mentor guidance during the development of the competencies, (4) participation in learning communities that focus on the competencies, and (5) the assessments or certification exams for the competencies. Remember that you demonstrate satisfactory academic progress once you actually pass the required assessment(s) or certification exam(s) that fulfills the course of study. To obtain your degree you will be required to demonstrate your skills and knowledge via the following types of assessments: Performance Assessments contain, multiple tasks such as scored assignments, projects, essays, and research papers. WGU Objective Exams are designed to evaluate your knowledge and skills in a domain of knowledge. Most objective exams include multiple-choice items, multiple selection items, matching, and short answer item types. Certification Exams are used to determine competency in specific IT skills. Your program will include certifications from Microsoft, CompTIA, Sun Systems, MySQL, and Certiport certifying bodies. These exams may include performance assessments, simulations, or objective exam questions. Each certifying body sets the passing score that WGU follows to award you credit for earned competencies. More details on individual certification exams will be provided later in this document. Assessments and certification exams are proctored and require several hours to complete. It may be necessary for the student to travel to a regional exam center in order to take some WGU assessments or certification exams. The policies for taking certification exams are set by the certifying bodies and cannot be changed by WGU. WGU has a number of policies concerning how assessments and certification exams must be taken. It is important that you read those policies in the Student Guide and ask your mentor any questions about them. Certification exams are always proctored exams and taken online at a proctored center. They must be scheduled through your AAP. The IT program has the following rules for certification exams (please see the WGU Study guide for university assessments). Certification Exams 1) Students use the pre-assessment exam tool MeasureUp to prepare for certifications. The tool will allow the student and mentor to assess readiness to take the exam. 2) Students must pass the certification MeasureUp Test in CERTIFICATION MODE with a score of 95% or greater prior to a mentor referring a student for the actual certification exam. 3) Mentors will be able to see the results for each exam “attempted” during the preparation phase of study. Students that take exams repeatedly with low scores will be counseled about their use of the tool. MeasureUp is not designed to teach you the subject. 4) Students will be given access to the tool and are not to share access with anyone else. The mentors will review the reports and too frequent test-taking may result in an inquiry into the reasons. 5) When the mentor believes you are ready to pass the exam, you or your mentor can schedule the exam in the AAP. The mentor will approve it if he or she believes you will pass the exam. 6) The MySQL assessment can only be taken at Pearson VUE testing centers. It will be the only assessment that must be taken at Pearson VUE. All other assessments must be taken at Thompson Prometric testing centers. 7) All referrals for the new IT assessments must be made with an Outside Vendor Assessment Manual Referral Form available in your IT learning community home page. The manual referral forms must be sent to the mailbox.

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8) Students will not be sent a voucher for a second assessment (retake) until WGU has received a copy of the official score report and it has been recorded in the AAP. 9) The Assessments department will issue a voucher for students to use and the voucher must be used within 6 weeks. 10) Exams must be scheduled by the Assessment department no earlier than 2 weeks prior to the exam. It is the student’s responsibility to find an appropriate center in their area. Libraries and supervision by an employer are not options for certification exams. 11) It is the student’s responsibility to report scores on official form(s) to the assessment department. Failure to report a score (whether a pass or a fail) will prevent further vouchers from being issued. 12) A failure on a certification exam will require that the student discuss with their mentor the additional study that will be required. 13) Students may not simply reschedule their own repeat certifications. Many exams have a mandatory waiting period after a failure. 14) The loss of a voucher must be reported to the assessment department. This may delay you taking the exam on the scheduled date. 15) Failure to show up for a scheduled exam counts as one-try. This policy may be waived if an emergency situation arises. An emergency is defined as a serious, unforeseen circumstance and is not meant to cover job schedules, loss of childcare or traffic delays. 16) A third attempt to take an assessment or certification exam must be reviewed by the Director of IT prior to referring for the assessment in the AAP. As mentioned earlier, we have assigned competency units to each assessment and certification exam in order to measure your academic progress. For example, a standard plan for the IT program would look like the following:

EWOB CCV1 CKV1 CLV1 TPV1 MQTA LCO1 LCE1 LCTA I270 TNV1 IOC4 ISC4 TSV1 QLO1 RUA1 RUA2 THA4 THC4 SQV1

Courses of Study (Assessments) Education Without Boundaries IT Fundamentals I - Computing Fundamentals IT Fundamentals II - Key Applications IT Fundamentals III - Living OnLine Project Management Quantitative Reasoning and Communication Foundations of Language and Communication Rhetorical and Critical Writing Research, Writing and Oral Presentation Operating Systems Networks I Social Science Part II: American History, American Government, World History, Geography Natural Science Part II: Lab - Life Science, Earth Science, Space Science, Physical Science Security I Quantitative Literacy Reasoning & Problem Solving in the Context of the Humanities Part I Reasoning & Problem Solving in the Context of the Humanities Part II Ethics Part I Ethics Part II Database I

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Competency Units 1 4 4 4 6 3 3 3 3 6 6

Term 1 2 3 4 5 6 7

3

8

4 6 6

9 10

6

11

3 1 2 6

12 13

5

LTC1 CPC1 SJV1 TIV1 TWA1 PTFU CAPU

Leadership and Teamwork Concepts Communication and Professionalism Concepts Software I E-commerce and the Internet Technical Writing Portfolio Requirement Capstone Project

6 6 6 6 4 3 9

14 15 16 17 18 19

In this example, if the student brings no prior college work or industry certifications into the program it will take nineteen terms to complete. The standard path shown above lists the courses of study (assessments and certification exams) and the associated competency units by term. Your mentor has the flexibility to deviate from the standard path in most areas. Students should be aware that some components of the program require lower level competencies to be completed before higher-level ones are attempted. Your mentor can best advise you about a plan of study that can meet your degree earning timelines. Learning Resources The learning resources for the IT assessments have been selected to accommodate a number of learning styles and competency levels. You will work with your mentor to select the courses and other learning resources most appropriate to your learning style and level of knowledge needed to prepare for the assessments and certifications. You may be offered college courses taught through outside education providers with whom WGU has made arrangements. The education providers include universities, colleges, training companies, and other learning providers. The cost of many of the learning resources is included in your tuition, and you can enroll directly in those through your AAP as your mentor has schedules for them. In some instances, the learning materials you use may be independent learning resources (ILRs) such as textbooks, CD ROM tutorials, study guides, or examination success guides (available in the IT learning communities). Some resources (e.g., textbooks) are not covered by your tuition, and you will need to cover those costs separately. WGU has an excellent bookstore and library arrangements to help you obtain the needed learning resources. WGU Library The WGU library provides a variety of resources for distance education students. A comprehensive guide to WGU Library services can be found at: http://www.unm.edu/~wguclr/steps.html. The WGU Library also provides access to Safari On-line. Safari is the premier electronic reference library for programmers and IT professionals. Many of the text books for your program can be located in the Safari library. Hardware and Software Requirements Students in the IT program are required to own a desktop or laptop that can be used to practice the skills necessary to acquire or demonstrate competency in information technology. Older computers will not be able to run many of the tools required in the program. You cannot rely on using computers in a lab or at your place of employment as you may be required to install software. The following sections outline the suggested hardware and software that a student should own. Recommended Configuration • PC with 1 gigahertz or higher processor clock speed recommended; single or dual processor system;* Intel Pentium/Celeron family, or AMD K6/Athlon/Duron family, or compatible processor recommended • 512 megabytes (MB) of RAM or higher recommended • 1.5 gigabytes (GB) of available hard disk space* • Super VGA (800 x 600) or higher-resolution video adapter and monitor

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• CD-ROM or DVD drive • Keyboard and Microsoft Mouse or compatible pointing device

Additional Items or Services Required for the IT program • For Internet access: • Internet functionality will require ISP access, and a payment of a separate fee to a service provider • A broadband connection using cable, DSL or satellite is recommended •

For networking: • A network adapter appropriate for the type of local-area, wide-area, wireless, or home network you wish to connect to, and access to an appropriate network infrastructure; access to third-party networks may require additional charges



For remote assistance: • Both parties must be running Windows XP and be connected by a network



For sound, voice or view: • Sound card and speakers or headphones Microphone Videocam



For DVD video playback: • DVD drive and DVD decoder card or DVD decoder software • 8 MB of video RAM

Software Requirements MySQL Relational Database – more information can be found at: (http://www.mysql.com/) This is an open-source database that can be installed on any operating system platform *Java Development Software – more information can be found at: (http://java.sun.com/j2se/1.4.2/download.html) * For a free, easy to use to version of Java, you may choose to download the free powerful Java IDE—more information can be found at: http://www.jcreator.com/ Microsoft Products Operating System: Windows XP Professional, or Windows emulation for Linux or MAC OS systems Server OS: Windows server 2003 (VMWare is recommended in order to simulate a network) Browser: Internet Explorer (recommended) or others Applications: Microsoft Office: Excel, Word, Power Point, MS Project 2003, and Visio Subscription to Microsoft TechNet (WGU is currently negotiating for a discounted purchase of these products). Students will use a variety of WGU tools during their course of study: a student portal, Blackboard, and university email. Students learn to use these tools during EWB. Their mentor may also guide them in using the tools. Problems using technology or the WGU systems can be resolved by using the student helpdesk by phone: Call 1-877-435-7948, Option 2 toll free.

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Helpdesk technicians are available Monday through Thursday from 7 A.M. to 12 Midnight Mountain Time, Friday from 7 A.M. to 9 P.M. Mountain Time and Saturday and Sunday from 10 A.M. to 8 P.M. Mountain Time. Other Information WGU students are entitled to special pricing on Dell personal computing products available through the Dell University Program. Dell offers discounts up to 10% more than are available to the general public. You are entitled to financial aid funds for purchasing a computer. WGU is currently negotiating a special package from Dell for a laptop configured to the specifications required by the program. Contact the WGU Financial Aid office for more details on how to apply.

THE AREAS OF STUDY WITHIN THE B.S. IN INFORMATION TECHNOLOGY DEGREE The WGU Bachelor of Science in Information Technology program was developed in consultation with our IT Council, made up of industry experts representing all facets of the discipline from the high-tech business world to national research laboratories. The degree uses industry-endorsed certifications from Microsoft, CompTIA, MySQL, and Certiport to validate a student’s skill competency. Additionally, the competencies in quantitative literacy, language & communications, and problem-solving assure that the graduate has the well-rounded educational background that is required in today's challenging environment. The following section includes the larger domains of knowledge followed by the subject-specific subdomains of knowledge, their associated assessments (followed by the four-character code that is used to identify the assessment), and sample learning resources that have recently been used to help students gain the competencies needed to pass the assessments. Your specific learning resources and level of instructional support will vary based on the individual competencies you bring to the program and your confidence in developing the knowledge, skills and abilities required in each area of the degree. Please note that the learning resources included in the following sections are sample resources that will vary based on your own academic action plan and the resources current at the time you enroll in the program. Learning resources and the AAP are dynamic so you need to review your AAP and seek mentor advice regarding the resources before you purchase them. Language and Communication Skills Domain The Language and Communication Skills domain includes reading, writing, and communicating with others. WGU students are expected to demonstrate Language and Communication competencies at the college level when assessments are completed. Evaluation of your previous college transcripts may clear assessment requirements for some areas of the Language and Communication Skills Domain, which could shorten your program of study by removing assessments. To waive or clear a sub-domain, the transcript must show that you have taken equivalent classes in the sub-domain content areas and passed those courses with a ‘C’ grade or higher at an accredited institution of higher education. Subject Matter (Sub-domains) and Assessments Language and Communication Skills: Focuses on collegiate reading skills; argumentative and critical writing skills; presentation-related skills; expository writing skills; and basic information retrieval skills.

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

Sample Learning Resources (Your learning resources may vary based on your AAP) Cochise College: Composition Course. Abromitis Online Learning: Research, Writing, and Presentation Course.

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You are required to pass the following assessments:

Dornan, E. & Dawe, C. (2004). The Brief English Handbook: A Guide to Writing, Thinking, Grammar, and Research. (7th Ed.).

Foundations of Language and Communication (LCO1): Proctored, computer-based objective exam. Rhetorical and Critical Writing (LCE1): Proctored, computer-based essay exam. Research, Writing and Oral Presentation (LCTA): Performance Assessment that consists of a 5-8 page research paper and short oral presentation.

Quantitative Literacy Domain Evaluation of your previous college transcripts may clear these assessment requirements, which could shorten your program of study by removing assessments. To waive or clear the domain, the transcript must show that you have taken equivalent classes in the sub-domain content areas and passed those courses with a ‘C’ grade or higher at an accredited institution of higher education. Subject Matter (Sub-domains) and Assessments Mathematics: Content includes number sense and numeration; real number systems; algebraic concepts; geometry; measurement; statistics and probability; mathematical reasoning; mathematical problem solving; and calculator use. You are required to pass the following assessments: Quantitative Literacy (QL01): Proctored, computer-based objective exam.

Sample Learning Resources (Your learning resources may vary based on your AAP) Abromitis Online Learning: Probability and Statistics Course. Rio Salado College: Intermediate Algebra Accelerated. WGU Guide to Quantitative Literacy which includes the following textbook: Schmidt, P. (1993). Schaum’s Outlines: Elementary Algebra.

Quantitative Reasoning and Communication (MQTA): Performance Assessment.

College Level Reasoning & Problem-Solving Skills Domain WGU believes students need to problem solve effectively in academic and professional settings. In the College Level Reasoning and Problem-Solving (CLRPS) domain, students demonstrate problem solving skills by completing a series of critical thinking and problem-solving tasks.

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Subject Matter (Sub-domains) and Assessments Collegiate Level Reasoning & ProblemSolving Skills: Content includes planning and information gathering; problem identification and clarification; identification of assumptions and values; interpretation and analysis of information/data; and reaching well-founded conclusions.

Sample Learning Resources (Your learning resources may vary based on your AAP) Abromitis Online Learning: College Level Reasoning & Problem Solving Course.

You are required to pass the following assessment: Reasoning & Problem Solving in the Context of the Humanities Part I and II (RUA1 and RUA2): Performance Assessment that consists of ten tasks.

Distribution Domain The Distribution domain focuses on three general education content areas that are typically included in associate level programs: science, social science, and humanities. Evaluation of your previous college transcripts may clear assessment requirements for some areas of the Distribution Domain, which could shorten your program of study by removing assessments. To waive or clear a sub-domain, the transcript must show that you have taken equivalent classes in the sub-domain content areas and passed those courses with a ‘C’ grade or higher at an accredited institution of higher education. Subject Matter (Sub-domains) and Assessments Science: Focuses on application of scientific data, concepts, content, assumptions, methods of study, theories, and models in the natural sciences. You are required to pass the following assessment:

Sample Learning Resources (Your learning resources may vary based on your AAP) Thinkwell: Science Course. WGU Guide to Science which includes the following textbooks: Brigham Young University, College of Physical and Mathematical Sciences. (2003). Physical Science Concepts. (3rd ed).

Natural Science Part II (ISC4): Proctored, computer-based objective exam.

Campbell, N., & Reece, J. (2002). Biology. (6th ed.).

Social Science: Focuses on content, concepts, terminology, conventions, methodology, models and issues of the disciplines in the social sciences.

Thinkwell: Social Science.

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WGU Guide to Social Science which includes the following textbooks:

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You are required to pass the following assessment:

Garraty, J., & Carnes, M. (2001). A Short History of the American Nation. (8th ed.).

Social Science Part II (IOC4): Proctored, computer-based objective exam.

Welch, Guhl, Comer, Rigdon, & Ambrosius. (2001). Understanding American Government. (6th ed.). Hardwick, S., & Hotgrieve, D. (1996). Geography for Educators: Standards, Themes, and Concepts. Wilson, J., & Dilulio, J. (2001). American Government. (8th ed.). Cullop, F. (1999). The Constitution of the United States: An Introduction.

Humanities – Ethics. Ethical philosophy and the study of moral dilemmas have been part of human history since earliest civilizations. In today’s society controversy over what is considered honorable and ethical plague modern business, governments, schools, churches, and general community life. An understanding of ethical thinking through the ages leads to a better appreciation of how humans interact socially.

WGU guide to Ethics which includes the following textbooks: Singer, Peter (ed.). (1991). A Companion To Ethics (ed.). Malden: Blackwell Publishing Rachels, James. (2003). The Elements of Moral Philosophy (4th ed.). New York: McGraw Hill

You are required to pass the following assessments: Ethics Part I (THA4): Proctored computer based assessment. Ethics Part II (THC4): Performance Assessment.

Leadership and Professionalism Domain This domain covers many of the non-technical issues that face organizations. It is the counterpart to the Business Management domain in that it addresses the human rather than the technical side of organizations. The domain consists of the following sub-domains: Subject Matter (Sub-domains) and Assessments

Sample Learning Resources (Your learning resources may vary based on your AAP)

Leadership and Professionalism: Content includes professionalism, leadership, teamwork, communications, and interpersonal skills.

Thompson NetG Library: Modules on business writing, leadership and communication, ethics, career development, and team development.

You are required to pass the following assessments:

Drafke, M., & Kossen, S. (2001). The Human Side of Organizations. (8th ed.).

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Leadership and Teamwork Concepts (LTC1): Proctored, computer-based objective exam. Communication and Professionalism Concepts (CPC1): Proctored, computer-based objective exam.

Information Technology Certifications The certifications selected for the IT program are maintained by the organizations that developed them. WGU reviews the IT content areas as technology changes in order to offer students the most current IT program. As changes in the industry occur, the certification exams may change to reflect new content. Your mentor will be able to keep you informed about upcoming changes that may alter the order in which you complete the certifications. In some cases the certifying group may eliminate a certification. WGU will revise the curriculum to include a comparable certification if this occurs during your program.

Information Technology Fundamentals Domain This domain covers the foundations of the field of information technology. It prepares the student for the subject matter sub-domains of the program. Most students complete this domain in six to twenty six weeks. Requirements of this domain may be cleared through the transfer of previous college work or any information technology certification. Questions about prior course work or certifications should be directed to the mentor or Director of IT for review. The following charts describe the college courses and certifications that will fulfill the requirements for the Information Technology Fundamentals Domain:

Courses that will meet the CU requirements for the Information Technology Fundamentals Domain Domain/sub-domain Introduction to IT

Course Names Introduction to Computers Introduction to Information Technology Management Information Systems Introduction to Computer Information Systems Data Processing Introduction to Computer Science Introduction to Information Systems Principles of Computing

Waives 12 CUs

Certifications that will waive the Information Technology Fundamentals Domain Domain/sub-domain Introduction to IT

Certification Any IT certification

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Waives 12 CUs

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Sample Learning Resources (Your learning resources may vary based on your AAP)

Subject Matter (Sub-domains) and Assessments Information Technology Fundamentals: Content includes computing fundamentals, key applications and living on line.

Depending on your individual AAP you will take one or more of the following: Thompson NetG Library Modules.

You are required to pass the following assessments: IT Fundamentals I: Computing Fundamentals (CCV1): Proctored at authorized Certiport Testing Center, computer-based Certiport information technology certification exam. IT Fundamentals II: Key Applications (CKV1): Proctored at authorized Certiport Testing Center, computer-based Certiport information technology certification exam. IT Fundamentals III: Living OnLine (CLV1): Proctored at authorized Certiport Testing Center, computer-based Certiport information technology certification exam.

Salt Lake Community College: Computer Skills for the Workplace Salt Lake Community College: Introduction to the Internet Salt Lake Community College: Introduction to Windows XP Salt Lake Community College: Introduction to Microsoft Project Learn Key: Computer Based Training CEP, Inc., Ambrose, Bergerud, Busche, Morrison, & Wells. (2006). Computer Literacy BASICS: A Comprehensive Guide to IC3.

IT Information Technology Management Domain This domain covers project management, e-commerce and internet technologies. Most students complete this domain in six to twenty six weeks. Requirements of this domain may be cleared through the transfer of previous college courses or an appropriate information technology certifications. IT Management Project Management E-commerce & Web Technologies

Project Management MS Project Systems Analysis and Design Ecommerce Web Development Web Page Design Web Technologies

Subject Matter (Sub-domains) and Assessments Project Management: This sub-domain covers skills and concepts students need to know to plan and implement projects. The project

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6 CUs 6 CUs

Sample Learning Resources (Your learning resources may vary based on your AAP) Salt Lake Community College: • Project Management Fundamentals

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initiation and planning process is covered indepth, culminating in the creation of a project schedule. Learning how to manage business concerns such as cost and risk is balanced by thorough coverage of best practices in managing people and resources. Students will also learn how to manage change and the steps necessary in closing a project.

Thompson NetG Library: Modules on Information Technology and Project Management. Measure-Up: Computer Based Training. Schwalbe, K. (2001). IT Project + CoursePrep ExamGuide.

You are required to pass the following assessment: Project Management (TPV1): Proctored at authorized Prometric Testing Center, computerbased CompTIA information technology certification exam. _____________________________________ E-commerce and the Internet: Ecommerce: This sub-domain covers skills and concepts students need to know to plan for and implement web-based technologies. The process of selecting tools and technologies appropriate to an ecommerce solution are covered in this area. You are required to pass the following assessment:

__________________________________________ Salt Lake Community College: • Introduction to Networking • CETG0100: Creating Web Pages • Introduction to PC Security Thompson NetG Library: Modules on Information CompTIA’s iNet+ certification. Measure-Up: Computer Based Training. I-Net+ Certification.

E-commerce and the Internet (TIV1): i-Net+ exam proctored at authorized Prometric Testing Centers, computer-based CompTIA information technology certification exam.

Software I Domain This domain builds on competencies in software and database theories and practice from the objectoriented language Java and the open source relational database, MySQL. College courses that waive the software domain include: Software Software I Database I

Any single course in one of the following programming languages: C, C++, C#, Java Object-oriented programming Databases Introduction to databases Principles of database design Oracle SQLServer Database programming Database design

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

6 CUs 6 CUs

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Possession of any of the following certifications will waive this domain or a sub-domain: Software I Database I

• • • • • • •

Sun Java Programmer MCP with Visual Basic, .Net, or Visual C MySQL 4.x Core, SQLServer exam from MCSE, MS 70-229 (SQLServer exam), Oracle (any of their exams), Sybase

Subject Matter (Sub-domains) and Assessments Software I: This sub-domain covers skills and concepts students need to know to understand the basic syntax and structure of the Java programming language. Additionally, students can create Java technology applications that run on server and desktop systems using J2SE 5.0. You are required to pass the following assessment: Software I (SJV1): Sun Certified Programmer for Java 2 Platform 5.0 certification exam: Proctored at authorized Prometric Testing Center, computer based Sun Java information technology certification exam.

6 CUs 6 CUs

Sample Learning Resources (Your learning resources may vary based on your AAP) Salt Lake Community College: Java for the Absolute Beginner Wasatch E-Learning: Introduction to Java Thompson NetG: Java 2.0 86001 Java 2 Programming Part 1 86002 Java 2 Programming Part 2 86003 Java 2 Programming Part 3 86004 Java 2 Programming Part 4 86005 Java 2 Programming Part 5 Measure Up: Computer Based Training Sierra, K. & Bates, B. Sun Certified Programmer & Developer for Java 2 Study Guide (Exam 310-035 & 310-027).

____________________________________ Database I: This sub-domain covers skills and concepts students need to know to maintain data in company database, perform data analysis and importing and exporting data using the open source MySQL database.

Roberts, S., Heller, P., Ernest, M. & Roberts. The Complete Java 2 Certification Study Guide: Programmer's and Developers Exams (With CDROM). ________________________________________ Dubois, P., Hinz, S., & Pederson, C. MySQL Certification Study Guide. MySQL Reference Manual http://dev.mysql.com/doc/ Wellington, L., & Thomson, L. MySQL Tutorial.

You are required to pass the following assessment: Database I (SQV1): MySQL 4 Core Certification Exam: Proctored at authorized Pearson Vue

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

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Testing Center, computer-based MySQL information technology certification exam.

Networks Domain This domain builds on competencies in operating systems, networking and information security. The following college courses may waive this domain or a sub-domain: Networks Networks I

Security I Operating Systems

Networks Network management Windows servers Data communications Introduction to information security Principles of security Operating systems Windows Linux UNIX Computer architecture

6 CUs

6 CUs 6 CUs

Certifications that may waive a sub-domain include: Networks Networks I

Security I

Operating Systems

• • • • • • • • • • • • •

Networks+ Certified Novell Administrator (CNA) MCP + 1 additional MCSE Certification Exam Security+ 3Com Certified Security Specialist CCNA (Cisco) Symantec Certified Technology Architect (SCTA) MCSE-70-270 exam Linux+ MCP (with operating systems exam) Novell Certified Linux Professional (CLP) Sun Certified System Administrator for Solaris Novell Certified Linux Engineer (CLE)

Subject Matter (Sub-domains) and Assessments Operating Systems: This sub-domain covers skills and concepts in relation to implementing, administering and troubleshooting information systems that incorporate Microsoft Windows XP Professional. You are required to pass the following assessment:

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

6 CUs

6 CUs

6 CU’s

Sample Learning Resources (Your learning resources may vary based on your AAP) Salt Lake Community College: Microsoft Windows Certification Prep: Exam 70-270 Thompson NetG: MS Windows XP 72510 MS Windows XP Administration Pt 1 72511 MS Windows XP Administration Pt 2 72512 MS Windows XP Administration Pt 3 72513 MS Windows XP Administration Pt 4 72514 MS Windows XP Administration Pt 5

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Operating Systems (I270): Microsoft 70-270: Proctored at authorized Prometric Testing Centers, computer-based Microsoft information technology certification exam.

Measure Up: Computer Based Training

__________________________________ Network I:

______________________________________

This sub-domain covers skills and concepts to include features and functions of networking components, knowledge and skills needed to install, configure and troubleshoot basic networking hardware protocols and services. Additionally, concepts including media and topologies, protocols, standards, network implementation and network support are covered. You are required to pass the following assessment:

Melber, D., & Balter, D. (2006). MCSE Windows XP Professional Exam Cram 2 (Exam 70-270), 2/E.

Salt Lake Community College: • Introduction to Networking • Intermediate Networking • Network+ Certification Prep Thompson NetG Learning Modules: • Network+ Part 1 Data Communications 82511 • Network+ Part 2 Network Connectivity 82512 • Network+ Part 3 TCP IP Internetwork 82513 • Network+ Part 4 Plan and Implement 82514 • Network+ Part 5 Security Troubleshoot 82515 Measure Up: Computer Based Training

Networks I (TNV1): CompTIA Network+ certification exam: Proctored at authorized Prometric Testing Centers, computer-based CompTIA information technology certification exam. ____________________________________ Security I: This sub-domain covers industry-wide topics to include infrastructure security, cryptography, communication security, access control, authentication, external attack and operational and organization security. You are required to pass the following assessment: Security I (TSV1): CompTIA Security+ certification exam: Proctored at authorized Prometric Testing Centers, computer-based CompTIA information technology certification exam.

Chiarella, A. (2005). CompTIA Network+ Self-Study Guide. __________________________________ Salt Lake Community College: Introduction to PC Security Skillsoft: general security concepts - [84869_eng] communications security - [84870_eng] infrastructure security - [84871_eng] encryption technologies - [65873_eng] operational and organizational security [84873_eng] Measure Up: Computer Based Training Sybex, Inc. (2003). Security+ Study Guide. (1st Edition).

Technical Writing The technical requirement allows students to demonstrate that they possess the competencies to think and write in a technical and professional setting. These skills will be integrated into practice through preparation of a technical writing project capstone proposal. This sub-domain cannot be waived by a course or certification and must be taken by the student prior to the start of work on either the portfolio or project capstone.

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

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Technical Writing (TWA1): The technical requirement draws from the evidence students have accumulated in improved proficiency in research and professional written communication, the ability to think about and write for different audiences, and improved style, grammar and syntax. The student’s formal project capstone proposal is evaluated using scoring rubrics.

Portfolio The Portfolio requirement allows students to demonstrate that they not only possess the competencies of the degree program, but are able to integrate them in practice (through a set of three exhibits-of-work from at least 2 sub-domains) and to articulate how these exhibits meet the sub-domain competency. Portfolio (PTFU): The portfolio requirement draws from the evidence students have accumulated in mastering the knowledge, skills, and abilities measured in the degree. A series of short essays responding to the competencies achieved by each of the three exhibits, is evaluated using a rubric by an outside grader. A separate document is available for the student to use that explains in detail the preparation for the portfolio and how it will be assessed. Ths document is available from the IT learning community home page. Capstone Project The Capstone Project is the culmination of the student’s WGU degree program. It requires the demonstration of competencies through a deliverable of significant scope involving competencies across a number of sub-domains. It is meant to be integrative and not focused on a single sub-domain set of competencies. Capstone Project (CAPU): The Capstone Project consists of a technical paper that can be in one of several formats which details either the development of a software product, service, a case study, or research project. A detailed explanation of the capstone process, content, and assessment is found on the home page for the IT learning community. Optional Information Technology Specialization The specialization option is available to students that choose to have an emphasis in one of the IT domain areas. Specialties include Networks II, Database II, Security II and Software II. Specialties are obtained through advanced information technology certifications. Students may choose one or more areas of specialization. The following chart presents the advanced certifications* that qualify for a specialization area. Many advanced certifications will waive both the Level I sub-domain and the specialization. * CERTIFICATIONS MUST BE NO OLDER THAN 5 YEARS FROM THE DATE OF ENROLLMENT.

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

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• • • • • • • • • • • • • • • • • •

Software II

.NET Enterprise Application Development Certified Professional .NET Web Development Certified Professional C and C++ Programming Certified Professional C++ Object-Oriented Programming Certified Professional Certified Software Development Professional (CSDP) IBM Certified Application Developer – Lotus IBM Certified Developer IBM Certified Solution Developer IBM Certified Solutions Expert Microsoft Certified Application Developer (MCAD) Object Oriented Software Development Certified Professional Perl Programming Certified Professional SAS Certified Advanced Programmer Sun Certified Developer for Java Web Services (SCD/WS) Sun Certified Developer for the Java 2 Platform Java Development Certified Professional Java Enterprise Development Certified Professional Visual Basic .NET Programming Certified Professional

Database II

• • • • •

MySQL Professional SQLServer exam from MCSE MSDBA Oracle Sybase

Networks II

• • • • •

MCSE, CAN, CNE, CCIE Microsoft Certified Systems Administrator (MCSA)

Security II

• • • • • • • • • •

Microsoft Certified Systems Administrator: Security (MCSA:Security) MCP + MCSE Security Exam Network Security Certified Professional Sun Certified Solaris Security Administrator Symantec Certified Security Engineer (SCSE) ITM CCSP or CCIE GSEC GIAC ITA

Plagiarism Students will find a detailed description of the WGU policies on plagiarism. The student’s mentor team may submit a student’s work to Assessments for review of the correct citations. The Assessments Department uses the tool Turnitin.com to verify that citations have been properly attributed and that the work represents the student’s effort. If it is found that a student’s work has been copied from an unattributed source, the student will be referred to the Director of IT. The Director of IT has the option of referring the student to the Academic Standards Committee for disciplinary action.

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

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Need More Information? WGU Student Services WGU has an array of people and resources available for your support. Utilizing these people and resources will help you to make the most of your WGU education. Your faculty mentor should be your first line of contact for most questions and concerns. Mentors know how best to resolve most issues, as well as who can help if they don’t know the answer. You may also contact the Student Liaison by email at [email protected] for general student questions or concerns and the helpdesk for technical support issues at helpdesk.wgu.edu or by phone at 801-274-3280. For other University services you can visit the student portal at http://my.wgu.edu for the most current information regarding WGU support services and contact information for individual WGU staff.

BS CIS6; BS CN6; BS CSW6; BS CDB6; BS CSE6 12.19.2005

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