Opportunity for Driving Safety – 24/7 On and Off the Job Carol A. Palmiotto Global SHE Platform Manager AG&N June 2007

5/24/2007

1

Off the Job – 1998

5/24/2007

2

Driving is the most dangerous activity we do! Fatality or not? Seatbelt use? You be the judge….

5/24/2007

3

Why ? SAFE DRIVING …..On and off the job!

Safety 24/7 is a CORE VALUE Prevention = Saves Pain & Aggravation V What is the “COST” of a Vehicle accident

with or without an INJURY? / Pain and Suffering of our Colleagues /

Loss to their families & friends…and us

/ Financial Cost to the individual or business = Health care/

Workmen’s compensation+ Investigation cost + clean-up/repair costs+ loss of business+ OT +…..unquantifiable loss of reputation and time.

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4

Driving Safety †

DuPont Core Belief on Safety „ 24/7 – Both on and off the job „ SHE Standard on Driving Safety ‡ Life Saving activity – Seatbelt use ‡ Ban or Restrict – Cell phone use. „ Driving fits and has benefits for us, employees and family members † Uptick in accidents & incident statistics unacceptable „ Including Fatalities…. UNACCEPTABLE † Benchmarked Peers - what are they doing and why? † Pathforward… what’s underway and what’s next for us 5/24/2007

5

Driving Safety

US Only- Leased Vehicle accidents

250 2005 – 5 Vehicle Fatalities 2 On the Job 2 Off the Job 1 Employee Biking to work 2006 – 2OTJ = 1 Vehicle + 1 Motorcycle 2007 – 2 OTJ Motorcycle Fatalities 1 On the Job – Van to drop off point

207

200

175

SBU A SBU B SBU C SBU D SBU E

150 100

108

99

96 63

50

59 28

2005 first year of accurate Data collection 5/24/2007

16 20 831 151 362 01 0 2003 2004 2005 2006 2007 year

6

Ag& N - SBU’s with most vehicles 0.16

SBU B - NA

†

If assume 35,000 miles driven per year then…..

SBU A- NA

0.14 0.12

SBU A- Europe SBU B- Europe

Ratio*

0.1 0.08 0.06 0.04 0.02 0 2003 2004 2005 2006 2007 year 5/24/2007

Ratio = #of accidents/ total# leased vehicles

5 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0

SBU A NA SBU B-NA SBU A Europe SBU B Europe

2004

2005

2006

ytd 2007

Accidents per million miles driven * Includes Russia Last Updated 5/2/07

7

2007 Auto Accidents by Region 3%

SBU A

0%

20%

12%

SBU B

30%

38% 11% 37%

21%

28%

Updated 5/07

5/24/2007

Africa NA Europe LA AP

Updated 5/07

Africa NA Europe LA AP

8

What did we do… † † † †

†

Commissioned Special Driving Safety Task TeamÆ Corporate Team Review Policy and Procedures – Revised Corporate Standard Benchmarked Other companies Focus Areas : Training, Mandated Ride Checks, Communications, Metrics, Root cause analysis of Accidents Communications ,Communications, Communications „

†

5/24/2007

Used Sales & Marketing Team – Forward Energy Model

Audits – Seat belt/ Cell Phone Checks and audits 9

BENCH MARK Program Comparison Early 2006 #1 STRONG LEADERSHIP COMMITMENT!! † † †

†

†

†

†

†

20, 000 Fleet vehicles; 40 K employees FULL management commitment „ CEO sponsor, COO launched in 2002 Took it to the next level! „ Multiple levels of training , Interactive, BTW „ Termination for Seatbelt infraction ON the job Metrics: per Million miles driven „ Improved performance, 1/2 rate in first year „ Audit trail, Expense report or required to report monthly to Group Driver Rep, gas card FULL time Director of VEHICLE DRIVING SAFETY PROGRAM….Reports to CEO! „ EACH work group has designated Driving Coordinator „ Vehicle Safety Programs & Teams by SBU equivalent Management commitment & Responsibility „ Conduct Commentary checks annually „ Support training for all employees PROGRAM For ALL employees & Family outreach component „ Every employee participates in the program „ Encouragement of family training with CD Training refreshed annually & tailored to Driving Employee environment

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† † † † † † † †

Same elements: Procedures, Practices ALLOWED SBU’s to manage & Implement Corporate messages limited and from Central SHE office Statistics vary by SBU, no across the company recordkeeping with audit trail Frequent Driver definition varies Training Requirements vary Very limited family programs, Outreach? Management message and Line commitment varies

10

Benchmark Program Comparison Additional Highlights †

Management commitment „ „ „ „

†

Every Employee „ „ „ „ „

†

Driver Safety Training- varies by level to Driving Coordinator Report Company mileage monthly to system Commitment that all will support program, sign off by Frequent Drivers All Company Drivers Self Report if moving violation MVR is reviewed; At Risk Classification assessment

Family & Outreach „

5/24/2007

Commentary Drive Assessment/ Checks Supportive of Training costs within their business or function Support and Name Driving Safety Coordinator for their groups… EVERY Organization! Have Vehicle Safety committee/ task team like Site Safety Activity Committee for sites/businesses

Offer Training programs – Defensive driving, DVD’s etc. 11

Key Critical X’s for a Safe Driving Program & Improvement

When comparing to benchmark companies: „ Overall Driving Safety Coordinator ‡ ‡ „

Auditing ‡ ‡

„

‡ ‡

‡

Understand the hazard of their driving environment Annual Classroom, Interactive & On the Road…Defensive Driving Include the outside community

Enforcement of core values / rules ‡ ‡

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Driver Checks- self and others Motor vehicle record checks

Training ‡

„

Leadership and commitment- strong messages Oversight to implementation

Seat Belt Use Cell phone 12

Global SBU B Accidents 2005-06 – Who caused accident x Vehicle’s motion Pareto Chart of Vehicle Motion by Who Caused forward stationary Who Caused = DP driver

backing

Who Caused = other

80 60

Vehicle Motion forward stationary back ing

40

Count

20

80

0

Who Caused = Other driver Overall a high % of accidents caused by our Drivers

60 40 20 0

forward stationary

backing

Vehicle Motion 5/24/2007

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Global SBU B Accidents in 05-06 Region x Year Pareto Chart of Year by Region 2006 Region = Asia

2005

Region = EMA 60

Year 2006 2005

45 30

Count

15 Region = LA

Region = NA

60 45

0

EMA & LA had increase in accidents in 06 vs 05

30 15 0

2006

2005

Year 5/24/2007

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Global SBU B Accidents in 05-06 Accident Type x Region Pareto Chart of Accident Type by Region hi ve

e cl

e cl

al m i y n b v o w an o k k k k n c c c er uc th ru ru nk ru r t t t t s s s u s O

Region = Asia

i eh

e bj

ct

Region = EMA

60 45 30

Count

15 Region = LA

60

Region = NA

0

Accident Ty pe struck by v ehicle struck v ehicle struck object unk nown struck animal Other

45 30

EMA & LA drivers usually struck by other vehicle

15 0

u str

5/24/2007

ck

by

hi ve r st

cl e k uc

v

le ic h e r st

k uc

ob

je

ct un

k

n w o n r st

k uc

a

al m i n

O

th

er

Accident Type

NA has higher rate of striking vehicle and objects

15

Collisionsand & Incidents by by Category Collisions Incidents Category 9

10 11

10

9

Total : 200

60

11

Collision between vehicles Stopped and hit by other party Hit rear of other party Other party hit rear Collision with fixed object Damage while parked Pedestrian/Animal crossing Damage while parking/backing Other

15

15

60

15

15

16

43

16

21

21

43

Asia Pacific Green Belt Project– to reduce accidents 5/24/2007

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Controllable X’s Other Driver at Fault Awareness & Attention

(Y)

Vehicle Collisions

Accidents Per year

Animal Mishaps

Focused Training

Vehicle Equipment

DP Driver at Fault

Awareness & Attention

Parking Location

Punishment & Restrictions Training

Vehicle Visibility

Equipment

Vehicle Incidents Rewards

5/24/2007

Performance Standard

Reduce accidents by 25%

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Corporate Change: Seatbelt use on company business or in company car is mandatory. Classified as an inviolable Safety Rule This means employee can be terminated if fails to comply absent mitigating circumstances Rational: †

†

†

† †

5/24/2007

Seatbelts save lives and our safety culture requires the use of all prevention equipment We have had multiple fatalities where the driver failed to wear his seatbelt , was ejected during the crash and killed Seatbelts must be worn in all company vehicles, in all vehicles on company business and at all time on company property. This safety rule is the equivalent of LTT. Many states mandate seatbelt useprimary moving vehicle offense

Action Plan Elements: Modify Company driving standard, issue, cascade communication major change; Consequences determined by Team including HR & Legal & Business reps. Conduct audits and share statistics Modification Approved and Issued. Communications issued . Preliminary seatbelt checks conducted. Corporate disciplinary procedure to be followed 18

No reporting Required for Off job incidents In personal vehicles

Motor Vehicle Incident— an undesirable event resulting in personal injury or property damage as a result of a parked motor vehicle incident or motor vehicle collision

No

Off Company Car?

On the Job or Or Off Job?

Yes Yes

On

Parked & Unoccupied? No

Report as a Motor Vehicle Collision To CP Mgmt. & Enter into ITS Database

Parked & Unoccupied?

Yes

Report as a Parked Motor Vehicle Incident To CP Mgmt. & Enter into ITS Database

No Report as a Parked Motor Vehicle Incident To CP Mgmt. & Enter into ITS Database

Report as a Motor Vehicle Collision To CP Mgmt. & Enter into ITS Database

To help our Teams regarding Reporting Requirements

Definition: Company Vehicle includes Owned, leased, or rental.

Timing of Reporting: Within 24 hours as outlined in S9G and CP Injury/Illness/Incident Reporting Guidelines. (see The Front Page) Entry within 10 days into ITS as required By DuPont Std. S9G.

Exceptions: Do not report minor dings to side of vehicle likely caused by opening of adjacent car door. Do not report chips and dings to paint and cracks to windows while driving 5/24/2007 19 caused by small stones thrown from roadway.

What have we done ? † Company standard updated and communicated † Explicit communications around Seat belt and cell phone †

† † † † †

5/24/2007

use… several Senior leadership communications Interactive Training module developed, more to follow „ Encourage Defensive Driving training for all „ Insurers Driver’s Programs Definition of Frequent driver expanded and requirements for training and checks specified Driver Checks – Required Quarterly for Frequent Drivers Leadership – Meet and Greet and Checks Positive Recognition of Safe Drivers!!!! Communications!: Internet & Email „ Business Unit Front Page- available to all employees „ Forward Energy Model – Compilation of contribution from Sales& Marketing Teams globally – includes training tool , video or message 20

DRIVING SAFETY AUDIT OBSERVATION PROGRAM

OTHER:

A CURRENT AND VALID DRIVER’S LICENSE AVAILABLE?

Y/ N

STATUS OF MOTOR VEHICLE RECORDS? ____________ WHEN WAS LAST TRAINING? ____________

REMARKS LAST TWO INCIDENTS?

DRIVER:______________________________________________________ OBSERVER:___________________________________________________ DATE:_________________________________________________________

The CheckRide program is a cooperative coaching effort between drivers and riders the purpose of the program is to identify driving errors before they cause accidents or become poor driving habits.

____________ ANY COMPLAINTS ABOUT DRIVING SINCE PREVIOUS AUDIT? ____________ FOLLOW-UP STATUS FROM MOST RECENT AUDIT? ____________

INSTRUCTIONS DRIVER: Every driver should have a CheckRide at least once annually. OBSERVER: Your job is to observe the driver, checking for defensive driving techniques, adequate driving skills, and any weak points that could contribute to an accident. Your analysis could help this driver avoid an accident. OBSERVER: Fill out the card by placing a check mark in the left column for good driving examples and check in the right column for area when improvement is needed.

Tips for Driving in Adverse Conditions: * Look Well Ahead

* Steer Gradually

* Reduce Speed

* Look for Mistakes of Others

* Follow at Greater Distance

* Accelerate Gradually

* Brake Gently ------------------------------------------------------------------------------------------------------------------------DUPONT OVAL OF SAFETY

APPROACHING “STALE LIGHT”

YOU

Point of No Return Cover Break

DRIVER GOAL: Keep All Drivers Out of Oval of Safety FRONT…SIDES…REAR

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21 04/07/03

PREPARATION TO DRIVE Vehicle Checks: _____ Tires _____ Windshields/Wipers _____ Lights _____ Brakes _____ Appearance _____ Turn Signals _____ Horn _____ Safety Equipment

PREPARATION TO DRIVE (CONT’D)

_____ Hazard Lights _____ Overall Condition Adjustments:

_____ Seat _____ Mirrors

_____ Head Rest

SKILLS

_____ Restraints _____ Cellular Phone/Telematics

HAND POSITION (DRIVING STRAIGHT):

NEEDS IMPROVEMENT

______ GOOD

SKILLS

GOOD

SEEING SCANS 15/20 SECONDS AHEAD

______

______

______ ELBOW ON THE DOOR

MOVES EYES EVERY TWO SECONDS ______ DEVELOPS BIG PICTURE ______ CHECKS BLIND SPOT BEFORE LANE CHANGE CHECKS FOR TAILGATERS ______

______ ______ ______ ______

______ ON THE GEAR STICK

______ TOO HIGH ______ TOO LOW

______

HAND POSITION (WHEN TURNING):

______ TOO HIGH ______ TOO LOW ______ ELBOW ON THE DOOR

SPACING OBSERVES MINIMUM FOLLOWING DISTANCE (THREE SECONDS)

______

SPACES VEHICLE PROPERLY WITH LANE ______ MAINTAIN AVENUE OF ESCAPE ______ AVOIDS DRIVING IN BLIND SPOT OF OTHERS OBSERVES STOP DISTANCE (Min. 1 Car Length) USES PROPER LANE ______

______ ______ ______ ______ ______

______ ON THE GEAR STICK

______ BRAKE UTILIZATION:

______

______

USES DIRECTIONAL SIGNALS CORRECTLY ______ SIGNALS INTENT BY:

______

BRAKES HEADLIGHTS FLASHERS RESPONSE BACKS PROPERLY

______ ______ ______

______ ______ ______

______ LATE ______ SHIFT DOWN WHILE BRAKING ______ GOOD (COVERS) ______ ABRUPT (NOT SMOOTH)

______ ______

WHEN RENTING A VEHICLE, CHECK LOCATION OF (ENSURE ALL ARE OPERATIONAL): HEADLIGHTS

COMMUNICATIONS USES HORN WHEN IN DOUBT

______ GOOD

TURN SIGNALS

HORN

REVERSE LIGHTS

WARNING LIGHTS

WIPERS & FLUID

PARKING: PULLS THROUGH WHEN POSSIBLE

Y/N

CHECKS AREA BEFORE BACKING

Y/N

LOWERS WINDOW FOR IMPROVED HEARING WHEN BACKING AND TURNS OFF NOISE MAKING ITEMS

Y/N

PARKS IN APPROPRIATE AREAS CONDUCIVE TO PERSONAL SAFETY AND VEHICLE SAFETY

Y/N

______

______

DOESN’T CUT CORNERS ______ COVERS BRAKE IN DOUBTFUL SITUATIONS ______

______ ______

ADJUSTS SPEED TO CONDITIONS

______

______

CELLULAR PHONE/TELEMATICS/DISTRACTIONS:

YIELDS TO OTHERS WHEN APPROPRIATE ______ APPROACHES LIGHTS AND INTERSECTIONS ______ CORRECTLY DOESN’T GET UPSET AT OTHER DRIVERS ______

______ ______

REVIEW S9G REQUIREMENTS WITH DRIVER

CHECKS REAR VIEW MIRRORS WHEN 5/24/2007 STOPPING AND SLOWING DOWN YIELDS AT EXITS CORRECTLY

______ ______ ______

Y/ N

BACKS IN WHEN APPROPRIATE

Y/N

ANY “COCKPIT” DISTRACTIONS? EXCESSIVE?

Y/N

WERE DISTRACTIONS WELL MANAGED?

Y/N

Y/N

______ ______ ______ ______

22

Seat Belts

105 100100 100

98 96

Leadership Checks Meet & Greet Or PM Survey

95

95

No Cell Phone use

96

93

90 85

84

80 75 June 5/24/2007

Nov 2006

April

May 2007

Have We Seen Improvement?

23

Driving Safety

US Only- Leased Vehicle accidents

250 207

200

175

Training – Underway

SBU A SBU B SBU C SBU D SBU E

150

Ride Checks - Ongoing 100

108

99

96 63

50

59 28

2005 first year of accurate Data collection 5/24/2007

16 831 2 151 362 01 0 0 2003 2004 2005 2006 2007 year

2007 YTD

24

WHAT ARE the Principles of SAFE DRIVING? • • •

• • • •

5/24/2007

Understand the hazards of the DRIVING…. the environment Ensure all have required skills and training Maintain & USE Safety equipment • Upgrade as needed Safety / prevention • Rules of the Road – MANDATORY SEATBELT USE. Manage changing environments Anticipate the unexpected….always! Identify and learn from incidents/ accidents • Share the learnings and prevention opportunities “Drive” continuous improvement… never accept complacency.. Our people can get hurt! 25

5/24/2007

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