39 Multiple choice questions

5/10/2016 Test: General Management NOCTI Review | Quizlet NAME 39 Multiple choice questions 1. Please define and explain "ethical dilemma" in the c...
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5/10/2016

Test: General Management NOCTI Review | Quizlet

NAME

39 Multiple choice questions 1. Please define and explain "ethical dilemma" in the context of ethics a. Difference between right and right b. long-term planning c. Middle management d. Gantt Chart 2. 1.) employees are permanently attached to 1 department 2.) simultaneously have ongoing assignment to which they work or report to other departments a. Please define and explain vulnerability b. Please define and explain matrix organization c. Please define and explain differentiation d. Please define and explain quality control 3. Management process refers to the manager's four basic functions of planning, leading, and controlling a. Top managers b. Bureaucracy c. Synergy d. Organizing 4. Please define and explain self-contained by products a. essential department are already in each product b. Cooperation and Acceptance of Authority c. Managers at the third level of organization d. Difference between right and right 5. 1.) influence major changes 2.) to change organizational culture a. Please define and explain transformational leader b. Please define and explain autocratic leadership c. Please define and explain matrix organization d. Please define and explain cost leadership

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Test: General Management NOCTI Review | Quizlet

6. Human skills a. "The ability to work well with others...work effectively within groups, encourages others to express their thoughts and feelings, are sensitive to others' needs and viewpoints, and are good listeners and communicators:" The above statement best describes which of the following skill: b. In the context of management, the word "efficiency" means? c. Please define and explain corporate level strategy d. Please name three ways to foster a more ethical environment at work 7. List any three traits common to leaders a. 1.) Drive to achieve 2.) Motivated to lead 3.) Integrity b. 1.) Hire ethical employees 2.) Publish codes of ethics 3.) Ethics training 4.) Create a culture of ethics 5.) Create ethics compliance mechanism 1. S.o.x act 2. Create a system of reporting unethical conducts 3. Whistle blowing: reporting to an outside source c. work may not proceed until yes or no answer d. 1.) influence major changes 2.) to change organizational culture 8. Please define and explain vulnerability a. essential department are already in each product b. Threats to strengths. Threats can be a problem to strength c. Cooperation and Acceptance of Authority d. Strengths, Weakness, Opportunities, and Threats 9. long-term planning a. Please define and explain the psychological trap of "anchoring" in the context of making decisions b. Please define and explain "strategic planning" as used in the context of management c. Please define and explain "ethical dilemma" in the context of ethics d. Please define the acronym of "C.S.R." as used in the context of ethics 10. Managers with the functional title of "directors" or "general managers" are usually in the level of a. Human skills b. Top managers c. Stable environment d. Middle management

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Test: General Management NOCTI Review | Quizlet

11. In the hierarchy of managers or types of managers, "first-line managers" are usually referred to as: a. giving too much weight on 1st information b. Corporate Social Responsibilities c. Managers at the third level of organization d. extra cushion of resources 12. Specific environment a. Please define the acronym of "C.S.R." as used in the context of ethics b. Please define and explain "strategic planning" as used in the context of management c. "Competitor Analysis" is a tool for managers to use in this type of environmental scanning: d. The main focus of "Sociocultural Component" in the context of environmental scanning is on the understanding of demographic traits of the public's general behaviors attitudes, and general belief of the society 13. 1.) Hire ethical employees 2.) Publish codes of ethics 3.) Ethics training 4.) Create a culture of ethics 5.) Create ethics compliance mechanism 1. S.o.x act 2. Create a system of reporting unethical conducts 3. Whistle blowing: reporting to an outside source a. List any three traits common to leaders b. Please name three ways to foster a more ethical environment at work c. Please define and explain differentiation d. Please define and explain matrix organization 14. Please define and explain cost leadership a. getting work done, with a minimum of effort, expense, or waste b. a competitive strategy by which a company aims to be the low-cost leader in its industry. Key is in the tricky balance between low cost and acceptable quality c. Threats to strengths. Threats can be a problem to strength d. Cooperation and Acceptance of Authority 15. getting work done, with a minimum of effort, expense, or waste a. Name the Five Forces Model b. Please list the six steps of "management by objectives (MBO)." c. Please define and explain transformational leader d. In the context of management, the word "efficiency" means?

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Test: General Management NOCTI Review | Quizlet

16. 1.) Top management sets strategic planning 2.) Department heads jointly develops tactical planning 3.) Department heads approach each individual 4.) Goals are set for each employee together 5.) Goals are established 6.) Control check with progress a. Please list the six steps of "management by objectives (MBO)." b. Please list the four steps of guideline to making ethical decisions c. Please define and explain self-contained by products d. Please list the first four steps of guideline to rational decision making 17. 1.) Threat of entry 2.) Rivalry among competitors 3.) Pressure from substitute products 4.) Buyer's bargaining power 5.) Supplier's bargaining power a. Four elements of BCG Matrix b. List any three traits common to leaders c. Acronym of S.W.O.T. d. Name the Five Forces Model 18. One of the by-products of this study has demonstrated that an employee's attitude toward a job matters and that a sense of participation in the organization matters a. Top managers b. Human skills c. Hawthorne Studies d. True 19. Top managers a. Developing vision strategic planning of an organization is usually the main job of the b. Please define the acronym of "C.S.R." as used in the context of ethics c. Please define and explain "strategic planning" as used in the context of management d. The most efficient form of organization, according to Max Weber, is the 20. Step 1: Recognize potential ethical situation Step 2: Gather Facts Step 3: Alternatives Step 4: How will my decision impact others? a. Please list the four steps of guideline to making ethical decisions b. Please list the first four steps of guideline to rational decision making c. Please list the six steps of "management by objectives (MBO)." d. Please define and explain matrix organization

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Test: General Management NOCTI Review | Quizlet

21. Acronym of S.W.O.T. a. stars, cash cows, question marks, dogs b. Difference between right and right c. Strengths, Weakness, Opportunities, and Threats d. Cooperation and Acceptance of Authority 22. False a. Please define and explain quality control b. Please define and explain "strategic planning" as used in the context of management c. The second stage of the "Punctuated Equilibrium Theory" usually involves a long periods of dynamic changes d. In the context of management, the word "efficiency" means? 23. Please define and explain quality control a. Managers at the third level of organization b. essential department are already in each product c. the process of a business that seeks to ensure the quality of their products/services meet the customer needs by testing their products or services d. Threats to strengths. Threats can be a problem to strength 24. Bureaucracy a. List any three traits common to leaders b. The most efficient form of organization, according to Max Weber, is the c. Please define and explain corporate level strategy d. Please list the four steps of guideline to making ethical decisions 25. Please define and explain autocratic leadership a. 1.) solves problems and makes decisions alone 2.) use available information b. Managers at the third level of organization c. giving too much weight on 1st information d. 1.) influence major changes 2.) to change organizational culture

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Test: General Management NOCTI Review | Quizlet

26. Please define and explain differentiation a. 1.) Drive to achieve 2.) Motivated to lead 3.) Integrity b. 1.) Threat of entry 2.) Rivalry among competitors 3.) Pressure from substitute products 4.) Buyer's bargaining power 5.) Supplier's bargaining power c. 1.) solves problems and makes decisions alone 2.) use available information d. 1.) distinguishing a company from its competitors 2.) focusing on the attributes of its products or services 3.) that consumers perceive as important 27. Stable environment a. In the context of management, the word "efficiency" means? b. "Rates of change is slow and changes happen incrementally" is best describing which of the below environmental change: c. Please define and explain differentiation d. Please define and explain transformational leader 28. Please list the first four steps of guideline to rational decision making a. Step 1: Identify the problem Step 2: Identify decision criteria Step 3: Weigh the criteria Step 4: Compute optimal alternatives: Consequence table b. 1.) Hire ethical employees 2.) Publish codes of ethics 3.) Ethics training 4.) Create a culture of ethics 5.) Create ethics compliance mechanism 1. S.o.x act 2. Create a system of reporting unethical conducts 3. Whistle blowing: reporting to an outside source c. Step 1: Recognize potential ethical situation Step 2: Gather Facts Step 3: Alternatives Step 4: How will my decision impact others? d. 1.) Drive to achieve 2.) Motivated to lead 3.) Integrity

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Test: General Management NOCTI Review | Quizlet

29. Please define the acronym of "C.S.R." as used in the context of ethics a. Human skills b. Hawthorne Studies c. Corporate Social Responsibilities d. extra cushion of resources 30. Please define and explain corporate level strategy a. a strategy that decide the number of businesses in which it will compete and relationships that will exist among those businesses b. Strengths, Weakness, Opportunities, and Threats c. essential department are already in each product d. Managers at the third level of organization 31. Four elements of BCG Matrix a. Stable environment b. extra cushion of resources c. Corporate Social Responsibilities d. stars, cash cows, question marks, dogs 32. True a. Please define the acronym of "C.S.R." as used in the context of ethics b. "Competitor Analysis" is a tool for managers to use in this type of environmental scanning: c. Please define and explain "ethical dilemma" in the context of ethics d. The main focus of "Sociocultural Component" in the context of environmental scanning is on the understanding of demographic traits of the public's general behaviors attitudes, and general belief of the society 33. a company will compete to achieve 1.) competitive advantage 2.) sustainable competitive advantage in a particular market a. Please define and explain competitive strategy b. Please define and explain differentiation c. Please define and explain corporate level strategy d. Please define and explain cost leadership 34. giving too much weight on 1st information a. Please define and explain matrix organization b. Please define and explain the psychological trap of "anchoring" in the context of making decisions c. Please define and explain "strategic planning" as used in the context of management d. Please define and explain "ethical dilemma" in the context of ethics

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Test: General Management NOCTI Review | Quizlet

35. Please define and explain "slack resources" as a way to maintain flexibility in a plan a. Hawthorne Studies b. Top managers c. extra cushion of resources d. Human skills 36. The formula "1 + 1 = 3" is used to demonstrate which of the following: a. Synergy b. Bureaucracy c. True d. False 37. work may not proceed until yes or no answer a. Please define and explain differentiation b. Please define and explain concurrent control c. Please define and explain quality control d. Please define and explain cost leadership 38. Having a graphical chart that identifies tasks and deadlines in order to complete a project as a whole is the best describing: a. Organizing b. Gantt Chart c. True d. Bureaucracy 39. Cooperation and Acceptance of Authority a. The main focus of "Sociocultural Component" in the context of environmental scanning is on the understanding of demographic traits of the public's general behaviors attitudes, and general belief of the society b. Please define the acronym of "C.S.R." as used in the context of ethics c. The principle "Zone of Indifference" is a managerial concept closely related to this management theory: d. Please define and explain "slack resources" as a way to maintain flexibility in a plan

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