SERVICES AND SOLUTIONS

2016 Flowserve Educational Services Course Catalog

Experience In Motion

Welcome to Flowserve Educational Services

Our Instructors

••Maximized plant asset availability and equipment reliability ••Increased mean time between repair (MTBR) ••Workforce development for increasing proficiency in the installation, maintenance, and repair of pumping equipment and systems

Some of the most respected experts in pumps, valves, and seals are on our instructional team, with more than 100 years of combined experience in all aspects of flow control, in every industry from water treatment to aerospace. Because of this breadth of experience, our trainers have dealt with many of the specific engineering, operational or mechanical problems you’ve experienced, and in most cases are able to recreate and then solve those problems in our unique, handson power labs. Whether it’s at the Flowserve Learning Resource Center in Irving, Texas, at Flowserve locations around the world or on-site at your location, our instructors are dedicated to sharing their knowledge with you.

Flexible Programs to Meet Any Need

Proficiency

Whether customers require basic training or customized programs, Flowserve offers an unparalleled global network of training experts and facilities to accommodate any request. Customers can choose the location, course content, and program formats that optimize the use of human and financial resources and deliver the most effective results.

Flowserve proficiency recognizes that you have completed a specific training course and have attained a level of competence with the material. It also allows for a progression to higher proficiency levels as your expertise grows. Flowserve proficiency is offered in pumps, mechanical seals and pumping system analysis. The closed-book proficiency exams are given on the morning following the last class day. They contain about 60 questions and can take up to four hours. You must attain a grade of 80 percent to achieve proficiency at each level. Flowserve proficiency documents are presented to and remain with you. The documentation states the level of proficiency you have attained and the number of formal training hours dedicated to each class.

Flowserve Educational Services provides companies around the world with a wide range of innovative programs focused on helping plant operators, reliability engineers and maintenance personnel deepen their understanding of pumping systems. Training programs from Flowserve are ideal for organizations aiming to achieve:

Learning Resource Centers (LRC) Flowserve has committed to the construction and support of the pumping industry’s largest and most sophisticated network of Learning Resource Centers. These state-of-the-art facilities ensure participants receive a balanced combination of hands-on training and operating theory.

On-site Customer Training Flowserve Educational Services provides the design, development, and delivery of training tailored specifically around the people, equipment and processes at a customer’s location. Unlike off-the-shelf solutions, trainers and instructional designers deliver individualized instruction on the concepts, processes and equipment needed to maximize employee performance in the customer’s environment. To optimize the learning experience, on-site training is supported by use of remote hydraulic lab technology and portable acrylic pump systems.

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Educational Credits For classes offered at Flowserve Learning Resource Centers, their successful completion and an 80% and above score on the exams will earn the participant Continuous Educational Units (CEU) or Professional Development Hours (PDH), respectively. The educational credit certificate will be issued by McNeese State University.

flowserve.com

Please read the following information before registering for any classes! Available Course Offerings Depending upon the role of the student, Flowserve offers courses ranging from those for the generalist to those who have obtained engineering degrees. A comprehensive catalog of technical and maintenance courses provides plant engineers, operators, reliability experts and maintenance technicians with the training they need on the equipment they use every day — on location or at Flowserve Learning Resource Centers.

Track One — Basics Level For Operations Personnel (OP) This track is for persons involved in day-to-day operations and for those who do not have an engineering or related technical degree. Persons who want to understand more about pump and seal basics should sign up for these classes. For example, those involved in purchasing, training, human resources and safety or similar occupations would want to consider this track. Track Two — Intermediate Level For Maintenance Personnel (MP) This track is for maintenance personnel. These persons would have experience in maintaining and servicing pumps and seals used in the processing systems of the plant. It would be helpful for enrollees to have a few years of hands-on involvement as well. Track Three — Advanced Level For Reliability Personnel (RP) and Engineering Personnel (EP) This track is for those who have an engineering degree or similar education and background. These offerings are advanced courses that do NOT cover pump and seal basics and assume the student already has an engineering foundation. Beginners should not sign up for these classes and are encouraged to look at the basics classes offered in Track One.

Course Registration Process 1. Get Organized Carefully review the course descriptions, which can also be obtained on our website in a more detailed format. If you review courses on the website, note that some are specifically designed for engineering, operations and maintenance personnel. Since some of the courses are similar, you may want to discuss your requirements with one of our training coordinators or staff members.

2. Verify the Prerequisites Some courses have prerequisites listed in the Course Description. Please review them carefully. You must also have written and spoken command of the English language, unless an alternate language is listed.

3. Enroll in a Classroom Course or Purchase Online Training Simply follow the instructions below: To register and purchase classroom courses and online training: 1. Go to www.Flowserve.com. 2. Click on the “Services and Solutions” tab at the top of the page and then “Education and Training.” 3. Click on the “Register” button.

Classroom Courses: 1. You can view classroom course availability in different regions by clicking on “Classroom Courses” and selecting your preferred region. 2. To register, select “Register” in the “Welcome” area or log in as a “Guest” in the box located on the top right side. 3. Note: If you are not the attendee, please register with the attendee’s name. To Enroll in a Classroom Course: 1. Click on “Classroom Course” to view all classes. 2. Click on your preferred region — North America, Europe, etc. 3. To view course description, click on subject title. 4. Click on down arrow to view available site locations and dates. 5. Enter number of attendees. 6. To purchase, click on the “Buy” button.

Note: For Flowserve distributors and alliance customers, please send an email to [email protected] for registrations or call 1-800-446-0401 and a customer care representative will assist you.

Online Training Courses: 1. Click on “Online Courses” to view all courses. 2. To view course description, click on subject title. 3. Enter number of purchases/attendees. 4. To purchase, click on the “Buy” button.

4. Make Travel Arrangements Once your registration is processed, you will receive an email notification of your class enrollment and location, along with pertinent travel details to and from that location. Since accommodations fill up quickly during the spring and fall, we recommend that you book your hotel and airline reservations as early as possible. When making travel arrangements, please factor in your travel time to and from the airport to our training facility for departures and arrivals. Please check with your local training facility for information regarding departure arrangements. We appreciate your flexibility and recommend that you plan to remain at the course site until at least 4 p.m. If possible, please purchase refundable tickets, since course schedules sometimes change. 3

iStore — Course Schedules and Locations

Payment and Cancellation Policy

Our courses are offered at various times throughout the year. For our most current schedule, please visit: www.flowserve.com/ Services-and-Solutions/Education-and-Training.

Course payments should be made at the time of registration by credit card, company check or purchase order (purchase order number required). No fees will be charged for cancellation made 15 business days prior to the start of the class. There is a 100% cancellation charge for cancellations less than 15 business days prior to the start of the class. Additionally, there are no refunds once the course begins.

Under Education and Training, click on the “Register” button to view classroom sites, online training and create your account to register. For additional training information, please call 1-800-446-0401 or email [email protected]. For technical support related to iStore, please email [email protected].

FLOWSERVE EDUCATIONAL SERVICES COURSE OFFERINGS AND LOCATIONS (AMERICAS & EUROPE) Duration

Available On-Site at Customer Location

Centrifugal Pump Fundamentals Mechanical Seal Fundamentals Pump and Mechanical Seal Principles Pump and Mechanical Seal Reliability Pump System Analysis Root Cause Analysis Single-Stage Pump Repair Multi-Stage Pump Repair Pump and Seal Operator Training Pump and Mechanical Seal Basics Entry-level Vibration Training ISO Cat 1 Cert.

4 4 4 4 4 4 3 4 1 2 5

x x x x x x x (B) x (B) x x x

Vibration, Alignment and Balancing Basics Vibration — Category 2 Training Vibration — Category 3 Training Product Training Hydraulic Decoking

3 4 4 Custom (A) 4 Days

x x x x x

Course Description

Flowserve Facilities Dallas

McNeese

Desio

x x x x x x x x

x x x x x x

x x

South America TBD

Mexico TBD

x x x x

x x x x

Typical Attendee RP/EP RP/EP ALL RP/EP RP/EP ALL MP/RP MP/RP OP OP/MP MP/RP OP/MP MP/RP MP/RP Custom Custom

A. Customized depending on available customer equipment B. Requires customer equipment for hands-on training

FLOWSERVE EDUCATIONAL SERVICES COURSE OFFERINGS AND LOCATIONS (ASIA PACIFIC)

Course Description

4

Duration

Available On-Site at Customer Location

Flowserve Facilities Singapore

CPTC

Suzhou, China

Kawasaki, Japan

Coimbatore, India

Castlemaine, Australia

Typical Attendee

RP/EP

Centrifugal Pump Fundamentals

5

x

x

x

x

x

Mechanical Seal Fundamentals

5

x

x

x

x

x

Pump and Mechanical Seal Reliability*

5

x

x

x

x

OP/MP

Pump System Analysis

5

x

x

x

x

RP/EP

Root Cause Analysis

5

x

x

Single-Stage Pump Repair

4

x

x

Multi-Stage Pump Repair

5

x

x

x

x

RP/EP

ALL MP/RP

x

MP/RP

flowserve.com

CENTRIFUGAL PUMP FUNDAMENTALS (CPF) — INTERMEDIATE LEVEL Course Description

Course Objectives

An Intermediate Level course for engineers and experienced reliability staff. This course provides an in-depth understanding of centrifugal pump fundamentals. The course is designed to provide a detailed explanation of how a centrifugal pump is constructed and operated to achieve maximum reliability. Selecting the right pump for a specific application and identification of problems associated with pump operation are determined through the use of pump curves and hydraulic calculations.

Upon completion of this course, the participants will be able to:

Specific topics include: ••Introduction to Pump Terms and Definitions ••Basic Hydraulics ••Net Positive Suction Head (NPSH), Recirculation, Cavitation and Suction Conditions ••Specific Speed, Suction Specific Speed ••Performance Curves and Variable Operation ••Viscosity ••Centrifugal Pump Classification and Types ••Bearings and Lubrication

Audience This course is intended for individuals in the following fields: applications engineering, reliability engineering and rotating equipment engineering. Other experienced personnel requiring knowledge of the design and operation of centrifugal pumps will find this course helpful.

••Understand how a centrifugal pump works ••Understand the term “head” and how to calculate total system head ••Be able to identify various pump types and components ••Understand pump curves and generate a pump curve from data collected at the pump ••Understand the hydraulic loads created by a pump ••Become familiar with affinity laws and how to apply them correctly ••Become familiar with NPSH calculations and the effect suction conditions have on pump performance ••Be able to conduct the following calculations: –– Total system head and Affinity Laws –– NPSH available (NPSHA) for the system –– Brake horsepower requirement –– Viscosity corrections –– Suction speed and suction specific speed ••Become familiar with viscosity, specific gravity, and temperature and their effect on pump performance and selection ••Become familiar with basic vibration and how it relates to pump performance

Prerequisites It is recommended that participants have a bachelor’s or associate’s degree and a basic math background. PMSB and PMSP are the recommended prerequisites for other personnel.

Course Length 3 to 5 days. Varies by location.

Continued on next page

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North America Course Code — Dallas LRC Location

Code Name

Actual Dates

Duration

Dallas Dallas

ESG_CPF_020916_IRV_LRC_RES_ILT

2/09/16 to 2/12/16

4

ESG_CPF_040516_IRV_LRC_RES_ILT

4/05/16 to 4/08/16

4

Dallas

ESG_CPF_051016_IRV_LRC_RES_ILT

5/10/16 to 5/13/16

4

Dallas

ESG_CPF_062116_IRV_LRC_RES_ILT

6/21/16 to 6/24/16

4

Dallas

ESG_CPF_080916_IRV_LRC_RES_ILT

8/09/16 to 8/12/16

4

Dallas

ESG_CPF_100416_IRV_LRC_RES_ILT

10/04/16 to 10/07/16

4

Dallas

ESG_CPF_110816_IRV_LRC_RES_ILT

11/08/16 to 11/11/16

4

Dallas

ESG_CPF_121316_IRV_LRC_RES_ILT

12/13/16 to 12/16/16

4

North America Course Code — McNeese University McNeese

ESG_CPF_041916_LOU_SAT_RES_ILT

4/19/16 to 4/21/16

3

Asia Pacific Course Code Singapore

ESG_CPF_030716_SNG_LRC_RES_ILT

3/07/16 to 3/11/16

5

Suzhou

ESG_CPF_031416_SZH_LRC_RES_ILT

3/14/16 to 3/18/16

5

Suzhou

ESG_CPF_041116_SZH_LRC_RES_ILT

4/11/16 to 4/15/16

5

Castlemaine

ESG_CPF_050216_CSM_LRC_RES_ILT

5/02/16 to 5/06/16

5

Thailand

ESG_CPF_052316_THL_LRC_RES_ILT

5/23/16 to 5/27/16

5

Suzhou

ESG_CPF_053016_SZH_LRC_RES_ILT

5/30/16 to 6/03/16

5

Suzhou

ESG_CPF_062016_SZH_LRC_RES_ILT

6/20/16 to 6/24/16

5

Kawasaki

ESG_CPF_071116_KWS_LRC_RES_ILT

7/11/16 to 7/15/16

5

Singapore

ESG_CPF_071816_SNG_LRC_RES_ILT

7/18/16 to 7/22/16

5

Coimbatore

ESG_CPF_080816_CBT_LRC_RES_ILT

8/08/16 to 8/12/16

5

Singapore

ESG_CPF_100316_SNG_LRC_RES_ILT

10/03/16 to 10/07/16

5

Suzhou

ESG_CPF_101016_SZH_LRC_RES_ILT

10/10/16 to 10/14/16

5

Suzhou

ESG_CPF_112116_SZH_LRC_RES_ILT

11/21/16 to 11/25/16

5

Desio

ESG_CPF_012616_DESIO_LRC_RES_ILT

1/26/16 to 1/29/16

4

Desio

ESG_CPF_051016_DESIO_LRC_RES_ILT

5/10/16 to 5/13/16

4

Desio

ESG_CPF_070516_DESIO_LRC_RES_ILT

7/05/16 to 7/08/16

4

Desio

ESG_CPF_091316_DESIO_LRC_RES_ILT

9/13/16 to 9/16/16

4

Desio

ESG_CPF_111516_DESIO_LRC_RES_ILT

11/15/16 to 11/18/16

4

Desio Course Code

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

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flowserve.com

MECHANICAL SEAL FUNDAMENTALS (MSF) — INTERMEDIATE LEVEL Course Description

Course Objectives

An Intermediate Level course for engineers, technicians, and experienced operators and maintenance staff. This course explains the basic need for mechanical seal systems and the theory behind how they work. Emphasis is placed not only on the operation of mechanical seals, but also on the environment where they operate (pump or other equipment) and the support systems that help them survive. Additional topics include materials of construction, fluid properties that affect seal selection, seal specifications and reading seal drawings.

Upon completion of this course, the participants will be able to:

This course includes class time and laboratory exercises. Students will assemble and disassemble pumps and seals as well as operate pumps and monitor performance. Both team and individual hands-on exercises are included.

Audience This course is intended for maintenance and engineering personnel that require a detailed explanation of mechanical seal design, operation and maintenance. Engineers and other reliability staff will find this to be a foundational class for understanding complex problems relating to mechanical seals and sealing systems.

••Describe basic construction of a pump and its purpose ••Describe the function of a seal within a pump ••Discuss construction and design of various mechanical seals and outline performance factors ••Describe fluid principles and concepts relating to seal operations ••Differentiate among various seal designs and configurations and describe operations and appropriate applications ••Understand various API/ANSI Piping Plans and select appropriate plans based upon application and seal design ••Discuss benefits and limitations of seal construction materials according to application ••Utilize a seal assembly drawing to locate key components and measurements ••Perform equipment condition checks and install a mechanical seal

Prerequisites There are no prerequisites for this course, but it is recommended students have a basic understanding of centrifugal pumps. PMSB is helpful for those new to centrifugal pumps.

Course Length 3 to 5 days. Varies by location.

Continued on next page

7

North America Course Code — Dallas LRC Location

Code Name

Actual Dates

Duration

Dallas Dallas

ESG_MSF_030816_IRV_LRC_RES_ILT

3/08/16 to 3/11/16

4

ESG_MSF_050316_IRV_LRC_RES_ILT

5/03/16 to 5/06/16

4

Dallas

ESG_MSF_062816_IRV_LRC_RES_ILT

6/28/16 to 7/01/16

4

Dallas

ESG_MSF_083016_IRV_LRC_RES_ILT

8/30/16 to 9/02/16

4

Dallas

ESG_MSF_101816_IRV_LRC_RES_ILT

10/18/16 to 10/21/16

4

Dallas

ESG_MSF_112916_IRV_LRC_RES_ILT

11/29/16 to 12/02/16

4

Asia Pacific Course Code Suzhou

ESG_MSF_011816_SZH_LRC_RES_ILT

1/18/16 to 1/22/16

5

Singapore

ESG_MSF_022916_SNG_LRC_RES_ILT

2/29/16 to 3/04/16

5

Suzhou

ESG_MSF_032816_SZH_LRC_RES_ILT

3/28/16 to 4/01/16

5

Osaka

ESG_MSF_053016_OSK_LRC_RES_ILT

5/30/16 to 6/03/16

5

Singapore

ESG_MSF_060616_SNG_LRC_RES_ILT

6/06/16 to 6/10/16

5

Castlemaine

ESG_MSF_070416_CSM_LRC_RES_ILT

7/04/16 to 7/08/16

5

Suzhou

ESG_MSF_082916_SZH_LRC_RES_ILT

8/29/16 to 9/02/16

5

Singapore

ESG_MSF_111416_SNG_LRC_RES_ILT

11/14/16 to 11/18/16

5

Desio

ESG_MSF_011916_Desio_LRC_RES_ILT

1/19/16 to 1/22/16

4

Desio

ESG_MSF_032216_Desio_LRC_RES_ILT

3/22/16 to 3/25/16

4

Desio

ESG_MSF_051716_Desio_LRC_RES_ILT

5/17/16 to 5/20/16

4

Desio

ESG_MSF_071216_Desio_LRC_RES_ILT

7/12/16 to 7/15/16

4

Desio

ESG_MSF_092016_Desio_LRC_RES_ILT

9/20/16 to 9/23/16

4

Desio

ESG_MSF_112216_Desio_LRC_RES_ILT

11/22/16 to 11/25/16

4

Desio Course Code

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

8

flowserve.com

MULTISTAGE PUMP REPAIR (MSPR) — INTERMEDIATE LEVEL North America Course Code — Dallas LRC Location

Code Name

Actual Dates

Duration

Dallas Dallas

ESG_MSPR_031516_IRV_LRC_ESG_ILT

3/15/16 to 3/18/16

4

ESG_MSPR_052416_IRV_LRC_ESG_ILT

5/24/16 to 5/27/16

4

Dallas Dallas

ESG_MSPR_082316_IRV_LRC_ESG_ILT

8/23/16 to 8/26/16

4

ESG_MSPR_100416_IRV_LRC_ESG_ILT

10/04/16 to 10/07/16

4

Dallas

ESG_MSPR_121316_IRV_LRC_ESG_ILT

12/13/16 to 12/16/16

4

Desio Course Code Desio

ESG_MSPR_041916_Desio_LRC_RES_ILT

Desio

ESG_MSPR_101816_Desio_LRC_RES_ILT

4/19/16 to 4/22/16

4

10/18/16 to 10/21/16

4

Asia Pacific Course Code Suzhou

ESG_MSPR_071116_SZH_LRC_RES_ILT

7/11/16 to 7/15/16

5

Course Description

Course Objectives

An Intermediate Level course for maintenance staff. This course instructs participants on the proper procedures for the preparation, rigging, disassembly, inspection and reassembly of multistage centrifugal pumps equivalent to those used in most industries. The pumps addressed include both horizontally split and radially split pumps. Participants will be introduced to maintenance and troubleshooting techniques that will enable them to diagnose, predict and prevent common problems associated with these pumps. They also will be instructed in the proper installation of mechanical seal assemblies and the mechanical seal piping plans that apply to multistage pumps. Additional topics covered include: design, installation and effective operation of multistage centrifugal pumps, as well as the use of associated tools and measuring equipment. Class time is divided into 40% classroom-based lecture and 60% hands-on lab activities where students take part in the disassembly and reassembly of actual pumps.

Upon completion of this course, the participants will be able to:

Audience

Course Length

Service, maintenance, machine repair, or engineering staff of an industrial plant, institution or public utility which use multistage pumps and related equipment. Individuals should have direct involvement or responsibility for multistage pump installation, performance and maintenance.

4 to 5 days. Varies by location.

••Identify typical multistage pump designs and associated applications ••Demonstrate in logical order the major tasks for the disassembly/ assembly of a multistage centrifugal pump ••Demonstrate routine maintenance and overhaul procedures ••Inspect and determine when to replace and/or repair pump components ••Describe various troubleshooting procedures

Prerequisites It is recommended that participants complete the SSPR course or have equivalent field experience before attending this class.

Personal Protective Equipment Safety toe shoes are required for this class.

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OVERVIEW OF MECHANICALLY SEALED PUMPS (OMSP) – BASICS LEVEL North America Course Code — McNeese University Location

Code Name

McNeese

ESG_OMSP_083016_LOU_SAT_ESG_ILT

Actual Dates

Duration

8/30/16 to 8/31/16

2

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

Course Description

Course Objectives

A Basics Level class for maintenance personnel, plant engineers, and specialists. Participants will learn the basic pump and mechanical seal principles, including components and, functions. A practical training approach provides participants operating practices, creating the foundation for safe and reliable pump and mechanical seal operation.

Upon completion of the course, participants will have been taught the skills to:

Audience

••Use a Flowserve unique clear acrylic pump to view cavitation and the effects of off-peak operation

This course is intended for maintenance personnel, plant operators and engineers, reliability specialists and engineers requiring a basic knowledge of mechanically sealed pumps. Participants should have direct involvement or responsibility for pump installation, operation, troubleshooting or maintenance.

••Discuss centrifugal pump components and their failure modes ••Review mechanical seal principles and their functions ••Experience pump and seal failures with hands-on review of failed components

Prerequisites There are no prerequisites for this class.

Course Length 2 days.

10

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PUMP AND MECHANICAL SEAL PRINCIPLES (PMSP) — INTERMEDIATE LEVEL North America Course Code — Dallas LRC Location

Code Name

Actual Dates

Duration

Dallas

ESG_PMSP_020216_IRV_LRC_ESG_ILT

2/02/16 to 2/05/16

4

Dallas

ESG_PMSP_032916_IRV_LRC_ESG_ILT

3/29/16 to 4/01/16

4

Dallas

ESG_PMSP_042616_IRV_LRC_ESG_ILT

4/26/16 to 4/29/16

4

Dallas

ESG_PMSP_061416_IRV_LRC_ESG_ILT

6/14/16 to 6/16/16

4

Dallas

ESG_PMSP_071916_IRV_LRC_ESG_ILT

7/19/16 to 7/22/16

4

Dallas

ESG_PMSP_081616_IRV_LRC_ESG_ILT

8/16/16 to 8/19/16

4

Dallas

ESG_PMSP_092016_IRV_LRC_ESG_ILT

9/20/16 to 9/23/16

4

Dallas

ESG_PMSP_102516_IRV_LRC_ESG_ILT

10/25/16 to 10/28/16

Dallas

ESG_PMSP_120616_IRV_LRC_ESG_ILT

12/06/16 to 12/09/16

North America Course Code — McNeese University McNeese

ESG_PMSP_052416_LOU_SAT_ESG_ILT

4/24/16 to 4/26/16

3

McNeese

ESG_PMSP_102516_LOU_SAT_ESG_ILT

10/25/16 to 10/27/16

3

Asia Pacific Course Code Thailand

ESG_PMSP_031416_THL_LRC_RES_ILT

3/14/16 to 3/18/16

5

Chennai

ESG_PMSP_052316_CHN_LRC_RES_ILT

5/23/16 to 5/27/16

5

Bangalore

ESG_PMSP_072516_BNG_LRC_RES_ILT

7/25/16 to 7/29/16

5

Jakarta

ESG_PMSP_091916_JKT_LRC_RES_ILT

9/19/16 to 9/23/16

5

Thailand

ESG_PMSP_101016_THL_LRC_RES_ILT

10/10/16 to 10/14/16

5

Korea

ESG_PMSP_102416_KOR_LRC_RES_ILT

10/24/16 to 10/28/16

5

Course Description

Course Objectives

An Intermediate Level course for engineers, technicians, and experienced operators and maintenance staff. This course provides participants with the knowledge and skills needed to understand the basics of pumps, pumping systems and mechanical seals. The course curriculum is centered on pump and mechanical seal design, operation and maintenance, and is made up of approximately 60% classroom and 40% laboratory time. Concepts and theory are taught in a classroom setting and then reinforced with hands-on exercises in the laboratories. Participants utilize the laboratories (static displays and operational pumps) to perform pump and seal settings through learning experiments. Working in teams, attendees will be involved in interactive discussions while they assemble, disassemble, test, and document a variety of operational pumps and mechanical seals.

Upon completion of this course, the participants will be able to:

When combined with PMSR this course forms an excellent curriculum for pump engineers and technicians.

Audience Facility personnel who require basic understanding of centrifugal pumps, pumping systems hydraulics and mechanical seals are encouraged to attend this course. Specifically, millwrights, mechanics, machinery technicians, engineers and maintenance supervisors, as well as experienced operators, will benefit from this training. Participants should have direct involvement or responsibility for pump and mechanical seal installation, operation, troubleshooting or maintenance.

••Identify and describe basic centrifugal pump design ••Identify and describe the basics of pumping system hydraulics ••Identify classic cavitation, recirculation and Net Positive Suction Head (NPSH) ••Describe acceptable and preferred regions of pump operation, including minimum flow, best efficiency point and runout ••Describe impeller design as it relates to specific speed and suction specific speed ••Describe pump and system interaction ••Identify and describe centrifugal pump types and designs ••Identify and describe basic seal configurations ••Describe how a mechanical seal operates ••Describe the limitations of single mechanical seals ••Identify and describe common mechanical seal piping plans

Prerequisites PMSB or hands-on skills and some experience with rotating equipment. Basic math skills are helpful.

Course Length 3 to 4 days. Varies by location.

11

PUMP AND MECHANICAL SEAL RELIABILITY (PMSR) — INTERMEDIATE LEVEL North America Course Code — Dallas LRC Location

Code Name

Actual Dates

Duration

Dallas Dallas

ESG_PMSR_030116_IRV_LRC_ESG_ILT

3/01/16 to 3/04/16

4

ESG_PMSR_040516_IRV_LRC_ESG_ILT

4/05/16 to 4/08/16

4

Dallas

ESG_PMSR_051016_IRV_LRC_ESG_ILT

5/10/16 to 5/13/16

4

Dallas

ESG_PMSR_080216_IRV_LRC_ESG_ILT

8/02/16 to 8/05/16

4

Dallas

ESG_PMSR_092716_IRV_LRC_ESG_ILT

9/27/16 to 9/30/16

4

Dallas

ESG_PMSR_111516_IRV_LRC_ESG_ILT

11/15/16 to 11/18/16

4

McNeese

ESG_PMSR_111715_LOU_SAT_ESG_ILT

Coimbatore

ESG_PMSR_022216_CBT_LRC_RES_ILT

2/22/16 to 2/26/16

5

Suzhou

ESG_PMSR_032116_SZH_LRC_RES_ILT

3/21/16 to 3/25/16

5

Suzhou

ESG_PMSR_042516_SZH_LRC_RES_ILT

4/25/16 to 4/29/16

5

Suzhou

ESG_PMSR_062715_6ZH_LRC_RES_ILT

6/27/16 to 7/01/16

5

Suzhou

ESG_PMSR_081516_SZH_LRC_RES_ILT

8/15/16 to 8/19/16

5

Suzhou

ESG_PMSR_103116_SZH_LRC_RES_ILT

10/31/16 to 11/04/16

5

North America Course Code — McNeese University 11/17/16 to 11/19/16

3

Asia Pacific Course Code

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

Course Description An Intermediate Level course for engineers, technicians, and experienced operators and maintenance staff. This course gives participants a better understanding of the interrelated functions of the centrifugal pump, mechanical seal and complete pumping system. Participants learn how to find and address causes of poor pump and seal reliability. Course curriculum centers on pump and seal troubleshooting and solutions. Concepts and theory are taught in a classroom setting and then reinforced with hands-on exercises in laboratories. This course is 60% classroom and 40% laboratory time. Participants use our laboratories’ pumps to perform exercises that demonstrate the principles presented in the classroom. Working in teams, all are involved in interactive discussions while they analyze and document findings from the operation of laboratory equipment. When combined with RCA this class forms an excellent curriculum for reliability staff.

The target audiences are experienced operations and maintenance personnel and entry-level engineering staff with one to three years of plant experience.

Course Objectives Upon completion of this course, the participants will be able to: ••Explain how the interrelationship of centrifugal pumps, mechanical seals and process systems affect equipment reliability ••Evaluate symptoms to determine causes of failures associated with centrifugal pumps and mechanical seals ••Identify practical corrective procedures that can improve centrifugal pump and mechanical seal reliability

Prerequisites PMSP is a suggested prerequisite for this course for maintenance and operations personnel. CPF and MSF are suggested prerequisites for reliability and engineering personnel.

Audience

Course Length

This course builds upon information presented in PMSP.

3 to 5 days. Varies by location.

12

flowserve.com

PUMP AND SEAL OPERATOR TRAINING (PSOT) — BASICS LEVEL Course Description A Basics Level course for operators, craftsmen, and entry-level engineers and technicians. The purpose of this program is to teach principles and procedures that will optimize pump and seal life through proper operation. Participants will identify causes of rotating equipment failure through operation and discuss methods to make corrections. Participants will interpret the sights and sounds of potential failure and identify corrective actions. They will review proper start-up and shutdown procedures and identify the purposes and functions of critical pump and seal components.

Audience All people or supervisors involved with the routine operation of mechanically sealed equipment. Others who would benefit include engineers responsible for the reliability of mechanical seals and pumps.

Course Objectives Upon completion of this course, the participants will be able to: ••Explain how centrifugal pumps and mechanical seals operate ••Identify causes of rotating equipment failure through improper operation ••Describe the function and operation of auxiliary equipment ••Describe proper start-up and shutdown of equipment ••Describe troubleshooting procedures which identify and correct potential rotating equipment damage or failure

Prerequisites It is recommended that participants have some experience with rotating equipment.

Course Length 1 day (8 hours).

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PUMP SYSTEM ANALYSIS (PSA) — ADVANCED LEVEL North America Course Code — Dallas LRC

Actual Dates

Duration

ESG_PSA_030816_IRV_LRC_RES_ILT

3/08/16 to 3/11/16

4

ESG_PSA_051716_IRV_LRC_RES_ILT

5/17/16 to 5/20/16

4

Dallas

ESG_PSA_071916_IRV_LRC_RES_ILT

7/19/16 to 7/22/16

4

Dallas

ESG_PSA_091316_IRV_LRC_RES_ILT

9/13/16 to 9/16/16

4

Dallas

ESG_PSA_112916_IRV_LRC_RES_ILT

11/29/16 to 12/2/16

4

Location

Code Name

Dallas Dallas

Asia Pacific Course Code Singapore

ESG_PSA_041816_SNG_LRC_RES_ILT

4/18/16 to 4/22/16

5

Suzhou

ESG_PSA_061316_SZH_LRC_RES_ILT

6/13/16 to 6/17/16

5

Singapore

ESG_PSA_072516_SNG_LRC_RES_ILT

7/25/16 to 7/29/16

5

Thailand

ESG_PSA_091216_THL_LRC_RES_ILT

9/12/16 to 9/16/16

5

Desio

ESG_PSA_020216_Desio_LRC_RES_ILT

2/02/16 to 2/05/16

4

Desio

ESG_PSA_060716_Desio_LRC_RES_ILT

6/07/16 to 6/10/16

4

Desio

ESG_PSA_112916_Desio_LRC_RES_ILT

11/29/16 to 12/02/16

4

Desio Course Code

Course Description

Audience

An Advanced Level course for engineers and experienced maintenance and reliability staff. This course provides an in-depth understanding of pump system analysis. The course is designed to provide a detailed comprehension of how to perform system evaluation and calculation to achieve optimum system reliability.

This course is intended for senior maintenance personnel, reliability engineers, rotating equipment engineers/specialists and management personnel requiring knowledge of how to analyze centrifugal pumping systems.

Specific topics include: ••Total Energy in an Incompressible Liquid ••Pump Total Head ••Energy and Hydraulic Gradient ••System Head Curves ••System Head Curves for Branch-line Systems ••Friction Head Losses Through Valves and Fittings ••Pump Selection Criteria ••Controlling Centrifugal Pumps ••Measurements Using Controlling Systems ••Machine Protection ••Seal Flushing and Cooling ••Parallel Operation and Series Operation ••Variable Speed vs. Valve Control ••Pump Nozzle Loads ••Calculation of NPSHA ••Driver Selection and Pump Critical Speeds ••Suction and Discharge Piping

14

Course Objectives Upon completion of this course, the participants will be able to: ••Understand system curves ••Calculate Total System Head ••Be able to select the right pump for an application ••Understand how the pump is controlled by flow control systems ••Understand the influence of nozzle loads on system reliability ••Assess suction conditions and be able to calculate the NPSHA of a system ••Define and understand the power requirement for a system ••Understand critical speeds of pumps ••Evaluate and analyze suction and discharge piping issues

Prerequisites It is recommended that participants have already completed CPF and have a minimum of three years of experience in pumps and mechanical seals.

Course Length 4 to 5 days. Varies by location.

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ROOT CAUSE ANALYSIS: CENTRIFUGAL PUMPS, MECHANICAL SEALS AND BEARINGS (RCAPSB) – INTERMEDIATE LEVEL North America Course Code — Dallas LRC Location

Code Name

Dallas

ESG_RCA:PSB_030116_IRV_LRC_ESG_ILT

Actual Dates

Duration

3/01/16 to 3/04/16

4

Course Description An Intermediate Level class for maintenance personnel, reliability engineers, rotating equipment engineers and specialists. This course is taught in partnership with SKF. Participants will learn how to identify, analyze and reduce mechanisms that lead to premature failures in pumps, mechanical seals and rolling element bearings. They will also be taught the requisite skills and knowledge necessary to correctly select, accurately analyze and obtain resolution to undesirable events. Also included is methodology for analyzing failed and damaged mechanical seals and bearings. Students will learn to uncover root causes of the identified component damage and failures that result in reduced service life.

Audience This course is intended for maintenance personnel, reliability engineers, rotating equipment engineers/specialists and management personnel requiring knowledge of identifying the causes of centrifugal pump, mechanical seal and rolling element bearing failures.

••Understand the reaction of moisture, contamination and other environmental effects on bearing components ••Evaluate the effects of poor installation, maintenance, and lubrication practices on bearing life ••Identify practical corrective procedures that can improve pump, seal and bearing reliability ••See examples, identify and interpret actual pump, seal and bearing failures Bearing damage and failure analysis is taught to ISO Standard 15243.

Prerequisites There are no prerequisites for this class; however, students new to centrifugal pumps will benefit from Pump and Mechanical Seal Basics or Pump and Mechanical Seal Principals. SKF offers these on-line courses for further study.

Pre-study

Participants should have direct involvement or responsibility for pump installation, operation, troubleshooting or maintenance.

••GRB001 Bearing Basics ••GRB003 Angular Contact Ball Bearings ••WE104 Bearing Damage Analysis

Course Objectives

Post-study

Upon completion of the course, participants will have been taught the skills to:

••WE140 Shaft Alignment Basics ••WE150 Balancing Basics ••WE170 Basics of Seals for Rotating Motion

••Evaluate and analyze the problem symptoms and information to arrive at the root cause of a problem ••Explain how the interrelationship of centrifugal pump components and process systems affect equipment reliability ••Evaluate symptoms to determine causes of failures associated with centrifugal pumps, mechanical seals and rolling element bearings

For more information, visit skf.com/us/knowledge-centre.com

Course Length 4 days.

15

ROOT CAUSE ANALYSIS (RCA) — INTERMEDIATE LEVEL North America Course Code — Dallas LRC Location

Code Name

Actual Dates

Duration

Dallas

ESG_RCA_041216_IRV_LRC_RES_ILT

4/12/16 to 4/15/16

4

Dallas

ESG_RCA_060716_IRV_LRC_RES_ILT

6/07/16 to 6/10/16

4

Dallas

ESG_RCA_092016_IRV_LRC_RES_ILT

9/20/16 to 9/23/16

4

Dallas

ESG_RCA_110816_IRV_LRC_RES_ILT

11/08/16 to 11/11/16

4

Singapore

ESG_RCA_012516_SNG_LRC_RES_ILT

1/25/16 to 1/29/16

5

Coimbatore

ESG_RCA_040416_CBT_LRC_RES_ILT

4/04/16 to 4/08/16

5

Suzhou

ESG_RCA_050916_SZH_LRC_RES_ILT

5/09/16 to 5/13/16

5

Singapore

ESG_RCA_051616_SNG_LRC_RES_ILT

5/16/16 to 5/20/16

5

Singapore

ESG_RCA_110716_SNG_LRC_RES_ILT

11/07/16 to 11/11/16

5

Desio

ESG_RCA_020916_Desio_LRC_RES_ILT

2/09/16 to 2/12/16

4

Desio

ESG_RCA_052416_Desio_LRC_RES_ILT

5/24/16 to 5/27/16

4

Desio

ESG_RCA_092716_Desio_LRC_RES_ILT

9/27/16 to 9/30/16

4

Asia Pacific Course Code

Desio Course Code

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

Course Description

Course Objectives

An Intermediate Level course for engineers, technicians and reliability staff. This course provides an in-depth understanding of Root Cause-mapping techniques. The course is designed to provide detailed comprehension of how to perform RCA to achieve the maximum bottom-line results, the resolution of identified causes.

The objective of this course is to teach the participant how to identify, analyze and eliminate a problem. Participants will have the requisite skills and knowledge necessary to correctly select, accurately analyze and obtain resolution to undesirable events. They will understand how to perform all the facets of a complete and accurate Root Cause Analysis using cause-mapping techniques.

Specific topics include:

Upon completion of this course, the participants will be able to:

••Introduction to and Purpose of Root Cause Analysis (RCA) ••Elements of Root Cause Analysis ••Define the Problem ••Investigate Causes ••Execute the Solution ••Centrifugal Pump Failure Analysis and Troubleshooting ••Mechanical Seal Failure Analysis and Troubleshooting ••Case Studies — used to exercise the skill and knowledge of troubleshooting and RCA

••Recognize, identify and describe a “problem” ••Gather relevant and discard non-relevant information ••Evaluate and analyze the problem symptoms and information to arrive at the root cause of a problem ••Define solutions to correct the problem

When combined with PMSR this class forms an excellent curriculum for reliability staff.

Course Length

Audience This course is intended for senior maintenance personnel, reliability engineers, rotating equipment engineers/specialists and management personnel requiring knowledge of identifying the causes of centrifugal pump and mechanical seal failures.

16

Prerequisites There are no prerequisites for this class; however, students new to centrifugal pumps will benefit from PMSB or PMSP. 3 to 5 days. Varies by location.

flowserve.com

SINGLE-STAGE PUMP REPAIR (SSPR) — BASICS LEVEL North America Course Code — Dallas LRC Location

Code Name

Actual Dates

Duration

Dallas

ESG_SSPR_022316_IRV_LRC_RES_ILT

2/23/16 to 2/25/16

3

Dallas

ESG_SSPR_041916_IRV_LRC_RES_ILT

4/19/16 to 4/21/16

3

Dallas

ESG_SSPR_072616_IRV_LRC_RES_ILT

7/26/16 to 7/28/16

3

Dallas

ESG_SSPR_101816_IRV_LRC_RES_ILT

10/18/16 to 10/21/16

3

Singapore

ESG_SSPR_032816_SNG_LRC_RES_ILT

Singapore

ESG_SSPR_080116_SNG_LRC_RES_ILT

Asia Pacific Course Code 3/28/16 to 3/31/16

4

8/01/16 to 8/04/16

4

Desio Course Code Desio

ESG_SSPR_042716_Desio_LRC_RES_ILT

4/27/16 to 4/29/16

3

Desio

ESG_SSPR_101216_Desio_LRC_RES_ILT

10/12/16 to 10/14/16

3

Course Description

Course Objectives

A Basics Level course for maintenance staff. This course

Upon completion of this course, the participants will be able to:

will provide participants with the knowledge and skills needed to repair and maintain centrifugal pumps and understand the basics of pumps, pumping systems and mechanical seal design. The course is comprised of approximately 50 percent classroom and 50 percent laboratory time. Concepts and theory are taught in a classroom setting and then reinforced with hands-on exercises. Participants will use static displays and operational pumps to perform pump and seal settings. Working in a team, they will assemble, disassemble, and document a variety of operational pumps and mechanical seals. Seminar texts and demonstrations are generic to all vendors’ hardware.

••Describe centrifugal pump operation and why they fail ••Describe basic hydraulics and its impact on pump performance ••Describe pump and system interaction ••Explain basic functions of mechanical seals, how they work and why they fail ••Demonstrate accurate reading of precision measurement tools ••Accurately interpret mechanical seal assembly drawings ••Properly disassemble and inspect a centrifugal pump ••Accurately measure critical pump dimensions using precision instruments ••Demonstrate proper bearing removal and installation

Audience This course is for mechanics, millwrights and technicians in facilities with single-stage centrifugal pumps. Attendees should have direct involvement or supervisory responsibilities for pump maintenance.

Prerequisites It is recommended that participants have basic math skills and have knowledge of safe work practices. The ability to read mechanical drawings and use hand, measurement and power tools are a plus.

Personal Protective Equipment Safety toe shoes are required for this class.

Course Length 3 to 4 days. Varies by location.

17

Essentials: Site-Specific Information for Dallas, Texas Hotel Arrangements You are responsible for your hotel reservations and expenses. Unless you are planning to stay at the hotel on Friday night, plan on checking out before arriving at the training center Friday morning. For the convenience of our Dallas trainees, we have made arrangements with the Marriott Dallas/Fort Worth Airport to receive a discounted rate. If you decide to book with this hotel, please call 1-800-228-9290 to make a reservation. A minimum of three (3) nights must apply. The main address is:

Dallas Learning Resource Center The Dallas Learning Resource Center is located in the heart of the Dallas/Fort Worth Metroplex. This convenient location is within minutes of the Dallas/Fort Worth International Airport.

Address Dallas Learning Resource Center

8440 Freeport Parkway Irving, Texas 75063 USA Phone: +972 929 8800 Fax: +972 929 6501 Toll-Free: +888 489 2647 Reservations: +800 228 9290

Arrival at DFW Airport Upon arrival at DFW Airport, please proceed to Baggage Claim. The Marriott has a shuttle that departs and arrives on the sidewalk outside of Baggage Claim.

4343 West Royal Lane Suite 106 Irving, Texas 75063 Phone: +800 446 0401 Fax: +972 915 1600

Flight Arrangements You are responsible for your own airfare and flight arrangements. Since most classes begin at 8 a.m., please consider arriving one day prior to your class. If you’re flying out of the Dallas/Fort Worth area on the last day of class, please make sure your flight reservations are for a departure no earlier than 4 p.m.

Attire The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or opentoed shoes. Students will need to bring safety toe shoes for Singlestage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

Meals We provide lunch for full-day classes; you are responsible for all other meals.

18

Arrival at Love Field Airport If you choose to fly into Love Field Airport, you must arrange for a taxi or rental car.

flowserve.com

Essentials: Site-Specific Information for McNeese The Institute for Industry Education Collaboration (IIEC) The Institute for Industry Education Collaboration provides a framework for McNeese State University to organize and expand existing industry-university collaborations to “enhance economic development and cultural growth in this region and beyond.” As the liaison between industry and higher education, the IIEC seeks to establish relationships with a strong emphasis on economic development.

McNeese Learning Resource Center

The McNeese State University is a satellite facility for students local to the Lake Charles, Louisiana, area.

The IIEC in collaboration with Flowserve has brought Flowservespecific courses to the Gulf Coast Flowserve satellite training site. At this training facility, practicing engineers and technicians will receive specialized hands-on training in pumps, valves and seals. For registration and course information, please contact Educational Services at the Flowserve Irving, Texas, facility.

Address

McNeese University The College of Engineering & Engineering Technology ETL 111 Beauregard Dr. Lake Charles, Louisiana 70609 Phone: +337 475 5875 Fax: +337 475 5237 Part of the University of Louisiana system, McNeese State University offers best practices and maintenance training programs to Flowserve customers, distributors and employees in the Lake Charles, Louisiana, area. The College of Engineering & Engineering Technology is one of six colleges within the university. It consists of two departments: Engineering and Engineering Technology. Both Engineering and Engineering Technology programs are nationally accredited by the Accreditation Board for Engineering and Technology (ABET) Inc.

19

Essentials: Site-Specific Information for Desio Airports

Milan Malpensa Airport Linate Airport Orio Al Serio Airport

Hotels

Desio Learning Resource Center Based on the applied learning principles that drove the design of the Learning Resource Center in Dallas, Texas, the LRC in Desio-Milan, Italy, also offers best practices and maintenance training programs to Flowserve customers, distributors and employees. The LRC specializes in hands-on training in pumps, valves and seals for engineers, operators, craftsmen and other plant professionals. The Desio LRC is equipped with: ••One classroom which can conveniently host 24 people ••One static/power lab ••Test loop and control room

Address

Desio Learning Resource Center Via Rossini, 90/92 • 20033 Desio (MI), Italy Telephone Number: +39 0362 612535 Fax: +39 0362 303396

Transportation

The Desio LRC is located just 30 minutes from the Milan Main Station or approximately 40 minutes by car from either Milan Malpensa Airport or Linate Airport.

Taxi

Flowserve recommends: Autonoleggio Viganò Special fair rates have been negotiated. Email address: [email protected]

20

Flowserve recommends: Hotel Royal Falcone Monza Special rates have been negotiated. C.so Milano 5, 20900 Monza (MB) Phone: +39 039 2300187 Fax: +39 039 2300129 Website: http://www.royalfalcone.com/english/

Attire

The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or open-toed shoes. Students will need to bring safety toe shoes for Singlestage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

flowserve.com

Essentials: Site-Specific Information for China Weather and Attire Suzhou is a historical tourist city famous for its gardens, handicraft embroideries, silks and other traditional delicacies. It offers distinctive seasonal changes. Temperatures vary by season from -2°C in the winter to an average of 32°C in the summer. The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or opentoed shoes. Students will need to bring safety toe shoes for Singlestage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

Hotels China Learning Resource Center The Suzhou Learning Resource Center is located in the Flowserve Suzhou facility that includes three buildings, with a ground area of 14 000 square meters. This learning environment is supplemented with spacious classrooms and state-of-the-art laboratories where real-world equipment models are utilized to assist in the visualization of situations found in daily work environments through hands-on experience. The LRC is equipped with: ••Two classrooms that can accommodate 12 and 18 participants, respectively ••Cutaway pump and mechanical seal models ••Innovative power lab stations that provide a wide variety of experiments, including: –– Pumps in series or parallel operation –– Vibrations –– Cavitation –– Submergence –– NPSH considerations –– API piping plan set-ups

Address Suzhou Learning Resource Center FSG Suzhou Manufacturing Plant No. 26 Lisheng Road, Suzhou Industrial Park Suzhou 215021, Jiangsu Province, P.R. China Phone: +86 512 6255 2388 Fax: +86 512 6255 3702

Suzhou offers a wide range of hotels with various ratings. Flowserve recommends: Grand Metro Park (Suzhou) Hotel (4 stars) 1355 Jijinhu Avenue, Suzhou Industrial Park, 210521 Phone: +86 512 62800666; Fax: +86 512 62920777 www.metroparkhotels.com/suzhou A special Flowserve rate is available when registering at this hotel.

Airports and Transportation Suzhou is one of the major cities in the Yangtze River Delta and is located in the heart of many traffic routes. It can be reached conveniently by buses, railways, etc. A subway train is under construction and will be available in 2014. If you are traveling via air, the following airports are suggested for your convenience: ••Shanghai Hongqiao Airport (1.5-hour drive to Suzhou, mostly for domestic trips and overseas trips to Japan and Korea) ••Shanghai Pudong Airport (2.5-hour drive to Suzhou, mostly for overseas trips) ••Wuxi Airport (1-hour drive to Suzhou, for domestic trips only) Airport shuttles to Suzhou are also available. Pickup services at a special Flowserve rate are available to hotel registrants. Daily transportation from the Grand Metro Park Hotel to the LRC is provided.

21

Essentials: Site-Specific Information for Latin America Hotels São Paulo offers a wide range of hotels with various ratings. Flowserve recommends: Hotel Mercury São Caetano do Sul (4 stars) (10 minutes by taxi to the LRC) Hotel Mercury Santo Andre (4 stars) (15 minutes by taxi to the LRC) Website: www.mercure.com.br Hotel IBIS Santo Andre (3 stars) (15 minutes by taxi to the LRC) Website: www.ibis.com.br

Latin America Learning Resource Center Based on the applied learning principles that drove the design of the Learning Resource Center in Dallas, Texas, the LRC in São Caetano do Sul - São Paulo, Brazil, also offers best practices and maintenance training programs to Flowserve customers, distributors and employees in Latin America. The LRC specializes in hands-on training in pumps and seals for engineers, operators and other plant professionals. The São Caetano do Sul LRC is equipped with: ••A classroom that can conveniently host 15 people ••One static/power lab

Address Latin America Learning Resource Center Rua Tocantins, 128 CEP-09580-130 - São Caetano do Sul - São Paulo - Brazil Phone: +55 11 2169-6338 Fax: +55 11 2169-6329

Airports and Transportation The São Caetano do Sul LRC is located 75 minutes by car from the Andre Franco Montoro International Airport (Old Guarulhos International Airport) and approximately 30 minutes by car from the Congonhas Airport (the Downtown Airport with local inbound/outbound flights and also includes some flights to/from Argentina).

22

Attire The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or opentoed shoes.

flowserve.com

Essentials: Site-Specific Information for Mexico Airport and Transportation The Flowserve LRC is located in the Flowserve facility in Tlaxcala, Mexico. If you arrive at Mexico City International Airport, you will need to take the Mexico - Puebla highway and then Puebla - Tlaxcala highway to the Tlaxcala LRC, located about two hours from the airport. While at training, Flowserve provides transportation from the LRC to the hotel and back. You will be picked up at the hotel lobby at 7:30 every morning. Please be punctual.

Hotels Flowserve recommends:

Mexico Learning Resource Center Located in Tlaxcala, Mexico, the Learning Resource Center is the location where training and laboratory exercises are conducted. The Mexico LRC has developed several technical and maintenance courses that enhance participants’ knowledge of fluid management systems and rotational equipment. The lab exercises provide participants an opportunity to work with equipment they will encounter in similar work environments. Our trainers have several years of experience working in fields relevant to the training and will be a valuable resource to our participants. At the end of the training, the participants will undergo field and written testing in order to be appropriately certified.

Safety During laboratory exercises, participants must always wear their personal safety equipment (safety glasses, earplugs and shoes). You must not drive any equipment without the trainer’s instructions. In the event of an evacuation, participants must meet at assigned meeting points in each classroom.

Hotel Mision San Francisco (5 stars) (10 minutes from the LRC) Plaza de la Constitución Num. 17 Col. Centro Tlaxcala, Tlax. (Centro Histórico de la Cd. de Tlaxcala) Phone: +52 246 46 2 60 22 www.hotelesmision.com Hotel Mision Atlihuetzia (5 stars) (20 minutes from the LRC) Carretera Tlaxcala – Apizaco Km 10 Santa Maria Atlihuetzia, Tlaxcala Phone: +52 246 46 1 0000 www.hotelesmision.com

Schedule Training is conducted during the week from Monday to Friday. The training starts at 8 a.m. every morning and ends at 5 p.m. Lunch will be served at 1 p.m. every afternoon at the Flowserve facility.

Medical Services In case of illness, please contact the local human resources or LRC personnel immediately. You will be directed to our on-site medical doctor for a checkup.

Address Mexico Learning Resource Center Manzana 3, Lotes 2, 4, 6 y 8 Parque Industrial Xiloxoxtla, Tlaxcala Santa Isabel Xiloxoxtla, Tlaxcala, México 90180

Contact Information Noé Altamirano Human Resources and Official Coordinator Phone: +52 246 46 5 2616 Mobile: +52 246 49 080 19 Email: [email protected] 23

Dallas Learning Resource Center 4343 West Royal Lane Suite 106 Irving, TX 75063 USA Toll Free: +1 800 446 0401 Telephone: +1 972 915 1600 Desio Learning Resource Center Via Rossini, 90/92 20033 Desio (MI) Italy Phone: +39 0362 612535 Fax: +39 0362 303396 Singapore Learning Resource Center Flowserve Private Limited 10 Tuas Loop Singapore 637345 Phone: +65 6771 0600, +65 6771 0632 Chemical Processing Technology Center Flowserve Lab 81 Jurong Island Highway Singapore 627837 China Learning Resource Center FSG Suzhou Manufacturing Plant No. 26 Lisheng Road, Suzhou Industrial Park Suzhou 215021, Jiangsu Province, P.R. China Phone: +86 512 6255 2388 Fax: +86 512 6255 3702 Latin America Learning Resource Center Rua Tocantins, 128 CEP-09580-130 - São Caetano do Sul São Paulo - Brazil Phone: +55 11 2169-6338 Fax: +55 11 2169-6329 Bulletin FSG-106j (E/A4) April 2016. © 2016 Flowserve Corporation To find your local Flowserve representative: For more information about Flowserve Corporation, visit www.flowserve.com or call +1 937 890 5839.

flowserve.com

Mexico Learning Resource Center Manzana 3, Lotes 2, 4, 6 y 8 Parque Industrial Xiloxoxtla, Tlaxcala Santa Isabel Xiloxoxtla, Tlaxcala, México 90180