Module: Topic:

SA – Munis System Requirements for Munis Version 10.3 System Requirements for Munis Version 10.3

MUNIS Version 10.3 System Requirements

MUNIS Version 10.3

Table of Contents Overview Supported Operating Systems for Munis Windows Versions Non-Supported Operating Systems Microsoft SQL Server Versions Non-Supported Databases Technical Notes for the Munis Application Database Configuration Requirements Hard Drive Space Requirements Virtualization PC Requirements Apple MAC Support Apple MAC Hardware Requirements Tyler Dashboard v5.6 Application Server Requirements Supported Operating Systems Supported Databases Munis Self Service Web Server Requirements Supported Operating Systems Tyler Content Manager (v3.12) Server Requirements Supported Operating Systems Supported Databases PC Requirements Tyler Cashiering 2.6 System Requirements PC Requirements Supported Operating Systems Supported Databases Tyler Incident Management (v2.1) System Requirements Supported Operating Systems Supported Databases Tyler Cubes System Requirements Supported Databases Supported Clients MUNIS Maplink System Requirements Windows Versions Supported GIS Systems PC Requirements What’s Next?

04/03/2015

2 3 3 3 4 4 4 4 4 5 6 7 7 8 8 8 9 9 10 10 10 10 11 11 11 11 12 12 12 13 13 13 14 14 14 14 14

Page 1 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Overview The following document outlines the System Requirements needed to install and operate the Munis Version 10.3 software. There have been many technology changes that may impact your ability to run the latest MUNIS Version 10.3 software suite, so please review this document carefully. In general, Tyler Technologies will support Munis running on versions of Operating Systems and Databases that are supported by their manufacturer. If a specific OS or Database version has been discontinued, installation services and support on the particular platform will be limited.

Page 2 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Supported Operating Systems for Munis The following Operating Systems are supported for the Munis Version 10.3 Release. If there are any questions regarding your current OS version, please call OSDBA Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system. Windows Versions  64 bit – Microsoft Windows Server 2012 Standard & Datacenter  64 bit - Microsoft Windows Server 2008 R2 Standard & Enterprise

Non-Supported Operating Systems  Windows 2008 (all versions)  Windows 2003 (all versions)  Windows 2000 (all versions)  RedHat LINUX (all versions)  SuSE LINUX (all versions)  HP-UX (all versions)  Sun Solaris (all versions)  IBM AIX (all versions)  SCO OpenServer UNIX (all versions)  SCO Unixware UNIX (all versions)

*NOTE: Tyler is strongly recommending securing all MUNIS application servers with a 128-bit SSL certificate. A SSL certificate ensures network traffic is encrypted an secured. Not implementing a SSL certificate may allow passwords and other sensitive information to be transmitted in clear text across the network. There are a variety of options and vendors available for SSL certificate. If you need further assistance, please contact our installation coordinator ([email protected]) to discuss which option is most suitable for your organization.

Page 3 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Supported Databases for Munis The following Databases are supported for the Munis Version 10.3 Release. If there are any questions regarding your current database version, please call OSDBA Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system. Tyler Technologies strongly recommends 64-bit Microsoft SQL Server 2008 R2 Microsoft SQL Server Versions  32 and 64 bit – Microsoft SQL Server 2012 Standard & Enterprise  32 and 64 bit - Microsoft SQL Server 2008 R2 Standard & Enterprise

Non-Supported Databases  Microsoft SQL Server 2008 (all editions)  Microsoft SQL Server 2005 (all editions)  Microsoft SQL Server 2000 (all editions)  IBM Informix (all versions and editions)  Oracle (all versions and editions)

Technical Notes for the Munis Application Database Configuration Requirements The following database settings must be configured and enabled to run the Munis Version 10.3 product: 

Microsoft SQL Server must have row level versioning turned on for all Munis databases

Hard Drive Space Requirements Munis Version 10.3 requires at least 2.5 GB of free space for the Munis Application and at least one times the size of the live database for transaction log and database growth requirements. Please contact our Support department if your server does not meet these space requirements.

Page 4 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Virtualization Tyler Technologies supports both the VMWare Infrastructure virtualization product and Microsoft Hyper-V for virtualizing Windows servers. It is a requirement that a Storage Area Network (SAN) must be used when configuring a virtualized solution and the system should be configured such that virtualized guests are given dedicated memory. Most virtualized installations will require customized hardware configurations. Please contact your sales representative to be directed to the appropriate Tyler technical resource that will be able to assist in hardware selection. Tyler Technologies currently does not offer any training or installation services for the VMWare Infrastructure product or the Microsoft Hyper-V virtualization product.

Page 5 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

PC Requirements Operating System Memory Disk Space Screen Resolution Windows Experience Index**

Minimum* Windows XP or Vista 2 GB RAM 50 MB 1024 x 768 Base Score of 2

Recommended Windows 7 or Windows 8 4+ GB 100 MB 1280 x 800 Base Score 4+

*NOTE: Meeting the minimum PC requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC’s that meet (or exceed) the ‘recommended’ hardware configuration. **NOTE: Windows Experience Index is an approximation of performance. A higher number will provide a better experience with the Tyler software. Required PC Software / Components:  Microsoft .NET Framework v3.5 SP1  Microsoft .NET Framework v4.0 (used with Tyler Cashiering v2.6)  Microsoft Silverlight 5.1  Java Runtime Edition (used with Tyler Content Manager v3.12): o Version 7 update 11 (or later) o Version 6 update 24 Supported Web Browsers    

32 bit Microsoft Internet Explorer 11 32 bit Microsoft Internet Explorer 10 32 bit Microsoft Internet Explorer 9 32 bit Microsoft Internet Explorer 8

Microsoft Office  32 bit Microsoft Office 2010  32 bit Microsoft Office 2007 NOTE: Tyler Technologies recommends upgrading to a newer version of Microsoft Office if currently on an earlier version (ie. Microsoft Office 2003 or 2000)

Page 6 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Apple MAC Support Apple MAC machines are supported with the Tyler Dashboard v5.6 application using the Microsoft Silverlight plugin. There are some limits to MUNIS functionality, so please refer to the client options document on our knowledgebase that details what features will not work with this configuration: http://muniskb.tylertech.com/DocumentViewer.aspx?doc=+nMudAZBjFmYb7CCsyrpXg==&

Apple MAC Hardware Requirements Operating System Processor Memory Disk Space Screen Resolution

Minimum* OS X 10.6 1.8 Ghz Intel 2 GB RAM 50 MB 1024 x 768

Recommended OS X 10.8 2.5+ Ghz Intel 4+ GB 100 MB 1280 x 800

*NOTE: Meeting the minimum requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC’s that meet (or exceed) the ‘recommended’ hardware configuration. Supported MAC PC Web Browsers  32 bit Safari 6.0.2 (with auto-updates enabled) and Microsoft Silverlight 5.1

Microsoft Office for MAC  32 bit Microsoft Office 2011 ** NOTE: Microsoft Office 2011 for MAC does not support any connections to SQL OLAP cubes. Due to this Microsoft limitation, MAC users will not be able to access our Tyler Cubes.

Page 7 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Tyler Dashboard v5.6 Application Server Requirements The following Operating Systems are supported for the Tyler Dashboard v5.6 Application. Please note that not all of our customers own this module. If you are interested in learning more about our role tailored Dashboard product offering, please visit our Tyler Knowledgebase or contact your account representative for a demonstration. Tyler Technologies recommends Microsoft Windows Server 2008 R2 Supported Operating Systems  64 bit - Microsoft Windows Server 2008 R2 Standard & Enterprise  64 bit - Microsoft Windows Server 2008 Standard & Enterprise Supported Databases  32 and 64 bit – Microsoft SQL Server 2012 Standard & Enterprise  64 bit - Microsoft SQL Server 2008 R2 Standard & Enterprise  64 bit - Microsoft SQL Server 2008 (w/ Service Pack 2) Standard & Enterprise Microsoft SharePoint Foundation 2010 does not support Microsoft Server 2012 and Microsoft has no plans for adding support for Server 2012 to their product. At this time we recommend installing the Tyler Dashboard product on a separate stand-alone 2008 R2 server. ** NOTE: The Tyler Dashboard 5.6 product uses Microsoft SharePoint Foundation 2010. SharePoint 2010 for use with MUNIS will require at least 8 GB of system RAM to operate effectively.

Page 8 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Munis Self Service Web Server Requirements The following Operating Systems are supported for the Munis Self Service Web Server. If there are any questions regarding your current OS version, please call OSDBA Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system. Tyler Technologies recommends Microsoft Windows Server 2012 Supported Operating Systems  64 bit - Microsoft Windows Server 2012 Standard & Datacenter  64 bit - Microsoft Windows Server 2008 R2 Standard & Enterprise  32 and 64 bit - Microsoft Windows Server 2008 Standard & Enterprise

NOTE: Munis Self Service has no specific database version requirements. Munis Self Service requires Microsoft Internet Information Server (IIS) for the web server.

Page 9 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Tyler Content Manager (v3.12) Server Requirements The following Operating Systems and Databases are supported for the Tyler Content Manager product. If there are any questions regarding your current OS version, please call OSDBA Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system. Tyler Technologies recommends Windows Server 2012 and SQL Server 2012. Supported Operating Systems  64 bit - Microsoft Windows Server 2012 Standard & Datacenter  64 bit - Microsoft Windows Server 2008 R2 Standard & Enterprise  32 and 64 bit - Microsoft Windows Server 2008 Standard & Enterprise

Supported Databases  32 and 64 bit – Microsoft SQL Server 2012 Standard & Enterprise  32 and 64 bit - Microsoft SQL Server 2008 R2 Standard & Enterprise  32 and 64 bit - Microsoft SQL Server 2008 Standard & Enterprise

PC Requirements ** NOTE: A dedicated scanning machine must meet the ‘recommended’ PC server specifications (or better). For additional information, please see the MUNIS PC requirements (page 6).

Page 10 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Tyler Cashiering 2.6 System Requirements The following Operating Systems and Databases are supported for the Tyler Cashiering product. If there are any questions regarding your current OS version, please call OSDBA Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system. PC Requirements ** NOTE: Tyler Cashiering is a PC application with a centralized SQL database. A Tyler Cashiering’s PC requirements must meet (or exceed) the ‘Recommended’ hardware PC specifications (see page 6). Supported Operating Systems  64 bit - Microsoft Windows Server 2012 Standard & Datacenter  64 bit - Microsoft Windows Server 2008 R2 Standard & Enterprise  32 and 64 bit - Microsoft Windows Server 2008 Standard & Enterprise Supported Databases  32 and 64 bit – Microsoft SQL Server 2012 Standard & Enterprise  32 and 64 bit - Microsoft SQL Server 2008 R2 Standard & Enterprise  32 and 64 bit - Microsoft SQL Server 2008 Standard & Enterprise

Page 11 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Tyler Incident Management (v2.1) System Requirements The following Operating Systems and Databases are supported for the Tyler Incident Management product. If there are any questions regarding your current OS version, please call OSDBA Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system. Supported Operating Systems  64 bit - Microsoft Windows Server 2012 Standard & Datacenter  64 bit - Microsoft Windows Server 2008 R2 Standard & Enterprise  32 and 64 bit - Microsoft Windows Server 2008 Standard & Enterprise Supported Databases  32 and 64 bit – Microsoft SQL Server 2012 Standard & Enterprise  32 and 64 bit - Microsoft SQL Server 2008 R2 Standard & Enterprise

Page 12 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

Tyler Cubes System Requirements The following Databases are supported for the Tyler cubes product. If there are any questions regarding your current database version, please call OSDBA Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system. Supported Databases  32 and 64 bit – Microsoft SQL Server 2012 Standard & Enterprise  32 and 64 bit - Microsoft SQL Server 2008 R2 Standard & Enterprise Supported Clients  32 bit - Microsoft Office 2007 or 2010 (Excel) using Windows XP/Vista/7/8 as the operating system ** NOTE: Tyler Cubes requires SQL Analysis Services and SQL Integration Services for cube creation. Access SQL OLAP cubes designed by Tyler using Excel.

Page 13 of 14

System Requirements for MUNIS Version 10.3

MUNIS Version 10.3

MUNIS Maplink System Requirements The following Operating Systems, Databases, and GIS systems are supported for the MUNIS Maplink product. If there are any questions regarding your current environment version, please call OSDBA Support at 800-7722260 as they will be able to offer contracted customers a pro-active check of your system. Windows Versions  64 bit - Microsoft Windows Server 2012 Standard & Datacenter  64 bit - Microsoft Windows Server 2008 R2 Standard & Enterprise  32 and 64 bit - Microsoft Windows Server 2008 Standard & Enterprise Supported GIS Systems  ArcGIS Server 10.0 & 10.1 Standard & Advanced

PC Requirements ** NOTE: MUNIS Maplink requires Silverlight on the PC. For additional information, please see the MUNIS PC requirements (see page 6).

What’s Next? If your existing server meets the requirements listed above, you are ready to install Munis Version 10.3. Tyler Technologies recommends installing the software into a test environment to start. If your existing server does not meet the requirements listed above, please contact our OSDBA Support Department at 800-772-2260, your Sales Representative, or the Tyler Technologies Installation Coordinator at [email protected] for migration options.

Page 14 of 14