2014 Legislative and Budget Update East Tennessee State University Faculty Senate February 24, 2014 East Tennessee State University

Presentation Overview • Review of bills of interest moving through the General Assembly • Overview of the Governor’s Tennessee Promise proposal • Review of the Tennessee Education Lottery Scholarship program • Update on the 2013-14 budget • Update on the development of a revised budget process for ETSU • Update on CCTA activities underway across campus

East Tennessee State University

Bill Proposals • HB1457/SB1597 (Lamberth/Green) - As introduced, creates the Tennessee Come Back for Your Future scholarship program. $5,000,00/one-time/Lottery for Education Account •

HB1929/SB2115 (White/Gardenhire) - Permits a student at a public institution of higher education to be charged in-state tuition, if the student is a citizen of the United States, has resided in Tennessee for at least one year and has graduated from a Tennessee public secondary school or a private secondary school, or earned a Tennessee high school equivalency diploma.

• SB2493/HB2459 (Campfield/Matlock) – Prohibits the use of institutional revenues, including student activity fees, to engage visiting or guest speakers for events at public institutions of higher education. • SB2534/HB2423 (Burks/Mitchell) – Increases the semester hours required to be eligible for the HOPE scholarship from 120 semester hours to 132 semester hours and from 136 semester hours to 148 semester hours.

East Tennessee State University

Bill Proposals • HB1909/SB2059 (Todd/Bowling - As introduced, exempts the state from daylight saving time. • HB1372/SB1433 (Johnson/Norris) - As introduced, allows certain veterans, who are classified as out-of-state students, to pay in-state tuition and fees at public institutions of higher education. • HB1696/SB1882 (Butt/Niceley) – As introduced, mandates that the state board of education and department of education shall immediately withdraw from the Partnership for Assessment of Readiness for College and Careers (PARCC) and common core state standards. • HB1992/SB1951 (Floyd/Gardenhire) – permits undocumented alien students who are Tennessee residents, who meet the academic requirements of HOPE scholarship and attend Tennessee schools for five years prior to graduating from high school, be charged in-state tuition at public institutions of higher education.

East Tennessee State University

Governor Haslams’s Budget Proposal • State revenues are below estimates and the majority of state government received line item reductions in positions and operating support. • The Governor has recommended additional recurring funding for the TBR. These funds are provided to: • $7.3 million to recognize improvements in educational outcomes at TBR institutions, such as the number of degrees and certificates awarded, student retention and progression points, research and service efforts, workforce training activities, and graduation rates. • While not clear at this time, it appears that TBR and its institutions may be expected to provide a 1.0% cost of living (COLA) salary increase from these funds. Institutions would be responsible for funding the remainder of this cost from existing funds • Funding for increases in the employer share of premiums for employees participating in the state health insurance program.

East Tennessee State University

Governor Haslams’s Budget Proposal •

•

•

The Governor has recommended two non-recurring items for the TBR: • $ 2.0 million to support the University of Memphis’ operations at the Lambuth Campus, which is the 4th year of a five-year commitment. • $868,000 to provide matching funds for TBR employees participating in the State’s 401(k) retirement savings program. The Governor recommended $89.8 million in capital funding for the TBR System. The Governor’s capital outlay recommendations provide construction funding for the TBR’s two highest priorities: the Volunteer State Community College Humanities Building and the Williamson County Campus of Columbia State Community College.

Of the capital maintenance funding of $24.4 million, $800,000 is designated to fund ADA projects. This recommendation captures 20 of the system’s high priority capital maintenance projects.

East Tennessee State University

Tennessee Board of Regents Summary of Administration's Proposed Changes in State Appropriation 2013-14 Appropriation1

Academic Formula Units TBR Universities Austin Peay East Tennessee Middle Tennessee Tennessee State Tennessee Tech University of Memphis

$

2014-15 Formula Recommendation

Breakdown of 2014-15 Changes Due to Formula Revised Share of New 2014-15 Base Funding Appropriation

Outcomes Adjustments

2014-15 Formula Changes

Subtotal $

32,995,000 $ 48,685,000 81,024,600 32,610,800 39,559,500 89,106,400 323,981,300 $

56,186,000 $ 78,623,000 135,820,500 52,609,300 62,960,900 146,528,000 532,727,700 $

1,041,100 $ (1,057,200) 1,252,000 (741,400) (1,419,400) (343,500) (1,268,400) $

34,036,100 $ 47,627,800 82,276,600 31,869,400 38,140,100 88,762,900 322,712,900 $

384,400 $ 538,000 929,300 360,000 430,800 1,002,600 3,645,100 $

34,420,500 $ 48,165,800 83,205,900 32,229,400 38,570,900 89,765,500 326,358,000 $

1,425,500 (519,200) 2,181,300 (381,400) (988,600) 659,100 2,376,700

Community Colleges2 Chattanooga $ Cleveland Columbia Dyersburg Jackson Motlow Nashville Northeast Pellissippi Roane Southwest Volunteer Walters Community College Subtotal $

26,624,800 $ 8,997,100 12,339,500 7,238,900 11,510,200 11,017,200 15,983,500 13,648,200 22,913,400 16,619,800 25,739,300 16,075,400 19,866,900 208,574,200 $

42,730,000 $ 14,530,000 20,290,700 12,024,000 18,229,000 17,508,000 26,060,000 21,726,000 38,498,000 28,591,000 40,541,000 26,644,000 33,438,000 340,809,700 $

(740,100) $ (195,200) (47,900) 44,900 (467,500) (411,300) (197,000) (487,100) 407,700 699,900 (1,180,600) 64,900 389,000 (2,120,300) $

25,884,700 $ 8,801,900 12,291,600 7,283,800 11,042,700 10,605,900 15,786,500 13,161,100 23,321,100 17,319,700 24,558,700 16,140,300 20,255,900 206,453,900 $

292,400 $ 99,400 138,800 82,300 124,700 119,800 178,300 148,700 263,400 195,600 277,400 182,300 228,800 2,331,900 $

26,177,100 $ 8,901,300 12,430,400 7,366,100 11,167,400 10,725,700 15,964,800 13,309,800 23,584,500 17,515,300 24,836,100 16,322,600 20,484,700 208,785,800 $

(447,700) (95,800) 90,900 127,200 (342,800) (291,500) (18,700) (338,400) 671,100 895,500 (903,200) 247,200 617,800 211,600

36,128,500 $ 174,335,300 25,243,000 235,706,800 $

61,485,000 $ 289,041,000 42,686,000 393,212,000 $

1,117,500 $ 3,758,400 815,100 5,691,000 $

37,246,000 $ 178,093,700 26,058,100 241,397,800 $

420,700 $ 1,977,700 292,100 2,690,500 $

37,666,700 $ 180,071,400 26,350,200 244,088,300 $

1,538,200 5,736,100 1,107,200 8,381,500

UT Universities UT Chattanooga UT Knoxville UT Martin

$

Subtotal $ Total Colleges and Universities

$

768,262,300 $

1,266,749,400 $

2,302,300 $

770,564,600 $

8,667,500 $

779,232,100 $

10,969,800

TN Colleges of Applied Technology

$

57,400,500 $

90,955,000 $

(2,302,300) $

55,098,200 $

622,300 $

55,720,500 $

(1,680,000)

Total Academic Formula Units

$

825,662,800 $

1,357,704,400 $

-

825,662,800 $

9,289,800 $

834,952,600 $

9,289,800

East Tennessee State University

$

Governor Haslams’s Budget Proposal (Drive to 55) • Workforce Alignment: $10 million to replace and upgrade equipment to address regional training programs in high demand industries. While it is not clear at this point, we believe that TBR institutions will be eligible to compete for funding from this source. • Seamless Alignment and Integrated Learning Support (SAILS) Expansion: $2.6 million (non-recurring) to expand this program to include more community colleges. • On-line Innovation Fund: $1.8 million (non-recurring) to expand on-line curriculum, content and course offerings. • Degree Compass: $250,000 (non-recurring) to facilitate statewide adoption of Degree Compass, a course recommendation tool developed at Austin Peay State University.

• Adult Student Prospects: $300,000 (non-recurring) to develop a data system for identification of potential adult students who lack credit hours toward a degree. East Tennessee State University

Tennessee Promise Proposal • Commits to providing on a continuing basis two years of community college or a college of applied technology (TCAT) absolutely free of tuition and fees to graduating high school seniors. The governor proposed transferring lottery reserve funds to create an endowment, with the goal of strategically redirecting existing resources. • As part of this proposal, it is also recommended that the Hope Scholarship award amount change for the first two years of college to $3,000 annually (regardless of whether attending a university or community college) and $5,000 for the last two years of college. • The proposal makes several changes in various lottery funded scholarship programs, including: funding for former Hope Scholarship recipients to receive Wilder Naifeh scholarships, “last dollar” funds for Wilder Naifeh recipients and high school students participating in dual enrollment classes, and modifying the eligibility period for Hope Scholarships (eight semesters).

East Tennessee State University

Tennessee Promise Proposal

10

East Tennessee State University

Tennessee Promise Proposal

East Tennessee State University

Tennessee Promise Proposal

East Tennessee State University

Tennessee Promise Proposal

East Tennessee State University

Tennessee Promise Proposal

East Tennessee State University

Review of Financial Aid Need-based Aid • Higher Education Act 1965 

Educational Opportunity Grant

• Reauthorization of Higher Education Act 1972 

Basic Educational Opportunity Grant (Pell) •

1973 - $122 million

•

2014 - $33.6 billion in grants awarded to 9.4 million students. •

The maximum Pell award for 2014 is $5,645, which covers about 65 percent of the average cost of in-state tuition and fees (about 30 percent of tuition, fees, room, and board) at public universities.

East Tennessee State University

Review of Financial Aid Merit-based Aid • California Master Plan (1960) 

No/low tuition



Three tier system

• Georgia HOPE Scholarships (1993) 

Income caps for first two years ($66,000; $100,000)



3.0 GPA requirement o

1994 –$21.4 million

o

2014 –$635.7 million

• There are currently 15 states with broad-based merit scholarships

East Tennessee State University

States with Broad Based Merit Aid Programs Alaska Florida Kentucky Massachusetts Nevada Oklahoma Tennessee Wyoming

East Tennessee State University

Arkansas Georgia Louisiana Michigan New Mexico South Carolina West Virginia

Characteristics of Merit Aid Programs • GPA and/or ACT requirements

• Limited/no income restrictions • Award amount equivalent to in-state tuition and fees • Support for independent institutions

• “Best and Brightest” provisions • Improved access to higher education for select students • Enhanced focus on college completion

East Tennessee State University

Goals of State Merit Programs Broad-based merit programs such as the Tennessee Education Lottery Scholarship program generally possess several overarching goals: 1.

Increase college access and success

2.

Stanch “brain drain” of the best and brightest students leaving state to attend college

3.

Increase the number of “high performing” colleges

4.

Increase learning and attainment of K-12 students

5.

Improve quantity and quality of student learning in college

6.

Help at-risk youth succeed academically

7.

Workforce development

East Tennessee State University

Research on Financial Aid • Most influential on the college entry decisions of lower-income students • Lower-income students are more responsive to tuition changes than changes in aid awards

• Higher-income students largely unresponsive to aid in terms of college entry, but can be influenced in terms of college choice • Grants are more influential than loans • Long (2004) •

Examination of institutional aid in Georgia pre and post-HOPE

•

30 percent increase in institutional revenues

•

Many of the fees were specialized and in the auxiliary functions

•

Tuition increases out-stripped need-based aid, thereby raising access questions for lowincome students

• Doyle, Delaney, and Naughton (2009) •

As states increase spending on merit aid, institutions move away from need-based packages.

•

As state aid increases, institutions decrease their aid; most pronounced in states with large merit aid programs.

East Tennessee State University

Research on Financial Aid • Baum and Lapovsky (2006) •

Institutions have increasingly used tuition discounting to recruit students

•

More pronounced in the private sector, but public institutions have adopted to respond to market forces, especially large flagship institutions.

•

Shift from need to non-need based criteria in tuition discounting

• Singell and Stone (2006) •

Examination of institutional response to the federal Pell program

•

Findings mixed by institutional type. Public in-state tuition did not increase significantly with commensurate Pell enhancements; private college tuition did.

•

Merit aid awards students who would already attend college

• C. Cornwell and D. Mustard (2002) – Purchasing patterns among scholarship recipients • Heller and Rasmussen (2002) •

Select high schools evidence high participation rates

•

Merit aid is disproportionately distributed with minorities and low-income students receiving lower percentage of awards

East Tennessee State University

Impact on College Access • Civil Rights Project report (August 2002) • Georgia: Approximately 96% of expenditures on HOPE went to students who would have attended college anyway; the program increased the gap in college participation between white and African-American students • Florida and Michigan: Grants are awarded disproportionately to majority students and students in wealthier communities • New Mexico: No impact on access; did shift some students from 2-year to 4-year institutions. 80% of recipients were from families with incomes greater than $40,000 per year, which is above the state’s median income of $38,000

• College participation and access numbers in Tennessee have been positively impacted by TELS

East Tennessee State University

Impact on Academic Achievement • SAT scores and GPA of entering freshmen have increased since HOPE • Most of this increase is due to high-achieving students choosing to attend college in-state • Higher-income students more likely to attend college in-state, but these students tended to be lower achieving

• Large drop-off in qualification once students are enrolled in college, with significant numbers of students losing awards due to academic performance • Minimal impact on the choice of academic majors • Research indicates a greater probability to attend graduate school • Graduates have increased mobility in labor markets

East Tennessee State University

Overview of TELS Impacts • Since its inception 2004-05, the program costs and the number of students served have more than doubled from over 40,000 students and $93 million in 2004-05 to over 100,000 students and over $312 million in 2011-12

• In addition to the growth in the number of students and dollars, the program has also experienced numerous changes due to legislation. • At its peak, the maximum HOPE award covered 78 percent of average tuition and fees at a public 4-year institution and 77 percent at a public 2year institution in 2006-07. In 2012-13, the maximum HOPE award, excluding summer, covered 54 percent of average tuition and fees at both public four-year and two-year institutions. • In the fall of 2012, the percentage of eligible first-time freshmen (FTF) receiving a TELS award reached a high of 69 percent. • Since 2004, there has been a shift in the family income profile of TELS FTF. While the proportion of scholarship recipients with a family adjusted gross income (AGI) below $36,000 was nearly the same in 2012 as it was in 2004, the proportion with a family AGI above $96,000 has increased by 7 percentage points East Tennessee State University

Overview of TELS Impacts • The proportion of African American TELS FTF eligible for a Pell grant has increased from 59 percent to 75 percent from fall 2004 to fall 2012, compared to an increase from 27 percent to 39 percent for Caucasian students. • 56 percent of 2011 TELS FTF retained their scholarship in the fall of 2012. In fall 2012, 66 percent of fall 2011 HOPE and ASPIRE FTF that met both eligibility criteria renewed their award for their sophomore year compared to 44 percent that qualified on GPA alone and 22 percent for those that qualified on ACT alone. • 58 percent of fall 2011 TELS FTF that lost the award returned to college for their sophomore year. • The 6-year graduation rate for 2006 TELS FTF, regardless of whether they kept the scholarship intact, was 58 percent, down from 60 percent for the 2005 TELS FTF cohort

East Tennessee State University

Funding Levels for TELS

East Tennessee State University

Maximum Award Amounts as a % of Tuition and Fees

East Tennessee State University

FTF Award Recipients

East Tennessee State University

The Impact of TELS at ETSU Lottery Scholarship Participation Rates (2012) # of FTF TN Res ETSU TBR Universities TBR Community Colleges UT System

2004 # of FTF % FTF # of FTF w/Lottery w/Lottery Tn Res

1,242 9,165 10,670 6,032

1,007 7,454 4,506 5,380

81% 81% 42% 89%

1,624 10,152 12,481 7,022

2012 # of FTF % FTF w/Lottery w/Lottery 1,326 8,326 5,493 6,718

82% 82% 44% 96%

Lottery Scholarship Receipt by Scholarship Program and Institution (Fall 2012)

Institution APSU ETSU MTSU TSU TTU UM UTC UTK UTM

HOPE 567 837 1,428 103 1,112 996 1,400 2,303 615

First-Time Freshman GAMS ASPIRE ACCESS TOTAL 37 388 31 1,023 69 402 18 1,326 72 877 54 2,431 147 16 266 134 419 9 1,674 64 546 1,606 48 612 43

East Tennessee State University

451 784 423

23 3 13

1,922 3,702 1,094

HOPE 1,593 2,830 4,939 406 3,250 3,183 3,511 8,077 1,671

Overall Recipients GAMS ASPIRE ACCESS 115 883 33 283 1,224 18 340 2,351 56 1 368 18 467 1,174 9 289 1,488 320 2,327 161

1,042 2,520 952

25 3 13

TOTAL 2,624 4,355 7,686 793 4,900 4,960 4,898 12,927 2,797

Factors Impacting Current Budget Paradigm • Historic patterns of enrollment increases created false security in enrollment based revenue growth to offset state revenue reductions. • Pursuing a growth agenda that allocates a portion of entrepreneurial revenues to departments (internal policy) has incentivized unit revenue growth but has reduced available institutional revenue. • Given our location bordering three states, ETSU has traditionally utilized an aggressive tuition discount and scholarship policy to incentivize student enrollment. • With implementation of the new THEC funding formula, there was a negative impact to the ETSU budget in the amount of $2,468,500 due to the removal of the hold harmless provision.

East Tennessee State University

Factors Impacting Current Budget Paradigm 1.

Historic patterns of enrollment increases created false security in enrollment based revenue growth to offset state revenue reductions

•

FY 2011-12 Projected at 3% growth – Actual UG 2.63% (281 FTE), Grad -3.96% (60 FTE)

•

FY 2012-13 Projected flat – Actual UG -3.4% (369 FTE) Grad 5.9% (85 FTE)

•

FY 2013-14 Projected flat – Freshmen applications decreased 8%, Transfer applications decreased 3%, Graduate applications increased 13%

– Enrollment for undergraduates decreased 4.4% (- 464 FTE) – Enrollment for graduate students increased 3.1% (+ 48 FTE)

East Tennessee State University

Enrollment Impacts on the Budget 16,000

15,536 15,404

14,999

14,957

14,421

14,500 13,646 13,118

13,000

12,390 11,894 11,331

11,500

10,000 2000 2005 2006 2007 2008 2009 2010 2011 2012 2013

•

•

Enrollment and One-time Impacts

– FY 2011-12 below estimates

-$1.3 M

–

FY 2012-13 below estimates

-$1.3 M

–

FY 2013-14 Potential (-3% UG, 8% Grad)

-$2.5 M

Cumulative Deficit

East Tennessee State University

-5.1 M

Factors Impacting Current Budget Paradigm 2. Pursuing a growth agenda that allocates a portion of entrepreneurial revenues to departments (internal policy) has incentivized unit revenue growth but has reduced available institutional revenue. •

Effect of entrepreneurial policy on campus budget – FY 2011-12

-$ 800,000

– FY 2012-13

-$ 800,000

– FY 2013-14 % Adjustment

$1.3 Million

•

Total impact of entrepreneurial policy

•

The entrepreneurial policy has positively impacted campus culture, leading to the development of cohort, on-line, and distance based access opportunities.

-$ 300,000

– In 2008, 4.47% (N=7,273) of the total credit hours produced were in cohort programs. In 2013, 7.2% (N=12,337) of the total credit hours produced were in cohort programs.

•

A 1% fee increase generates $979,000 in total revenues, but due to institutional distribution policy, $120,000 is allocated to departments based upon cohort enrollment. This forgone revenue is not available to support/offset institution-wide budget issues.

East Tennessee State University

Factors Impacting Current Budget Paradigm 2. Pursuing a growth agenda that allocates a portion of entrepreneurial revenues to departments (internal policy) has incentivized unit revenue growth but has reduced available institutional revenue Allocation of Revenue Students 1 Budgeted 2 Non Cohort Enrollment

Tuition

Budget Shortfall

East Tennessee State University

Cohort

Cost Center

1,000.00

100,000.00

100,000.00

95

1,000.00

95,000.00

95,000.00

(5,000.00)

(5,000.00)

90,000.00 5,000.00 95,000.00

90,000.00 2,500.00 92,500.00

2,500.00 2,500.00

(5,000.00)

(7,500.00)

2,500.00

90,000.00 3,000.00 2,000.00 95,000.00

90,000.00 1,500.00

1,500.00

91,500.00

1,500.00

2,000.00 2,000.00

(5,000.00)

(8,500.00)

1,500.00

2,000.00

90 5

1,000.00 1,000.00

Budget Shortfall

4 Non Cohort Enrollment Cohort Enrollment Cost Center Enrollment Totals

General Fund

100

Budget Shortfall 3 Non Cohort Enrollment Cohort Enrollment Totals

Revenue Generated

90 3 2

1,000.00 3,000.00 2,000.00

-

Factors Impacting Current Budget Paradigm 3. Given our location bordering three states, ETSU has traditionally utilized an aggressive tuition discount and scholarship policy to incentivize student enrollment.. Scholarships as Percent of Budget (Oct. 2013) ETSU 8.14% $14,412,100 APSU 5.64% $6,190,500 MTSU 4.92% $13,981,700 TSU 4.32% $5,050,200 TTU 5.58% $7,865,900 UoM 4.93% $18,232,200

Scholarship Impact on Revenue Gross revenue - 1% fee increase Scholarship discount (22%) ETSU net tuition revenue

Hypothetical Example: ETSU share of ATB salary increase = $1M •

TBR would calculate 1% fee increase needed to cover 1% ATB ($979,000) – Total costs

$1,000,000

– Fee increase

$979,000

– Scholarship discount

$217,000

– Entrepreneurial discount

$120,000

– Available fee revenue

$642,000

• Salary increase shortfall East Tennessee State University

$ 358,000

$979,000 $217,000 $762,000

Factors Impacting Current Budget Paradigm 4. Changes to the THEC funding formula have had a negative impact on ETSU. Over the past four years, ETSU has witnessed a $2,468,500 reduction in state funding via the funding formula. 2011-12 Estimated state appropriation (after 2% reduction) 2011-12 Formula Calculation % Funded

708,783,000 1,252,486,600 56.59%

ETSU 2011-12 Formula Need 2011-12 Formula Calculation ETSU Share Total 2% Reduction ETSU Share of 2% reduction based on 5.89% share

73,803,000 1,252,486,600 5.89% 17,200,000 1,013,300

ETSU 2011-12 Formula Need Anticipated 2011-12 ETSU Funding Based on 56.59% Estimated Preliminary 2011-12 State Appropriation

73,803,000 41,765,200 44,870,000

Formula Reduction 2% Reducton Share

-3,104,800 -1,013,300

Net Formula reduction New Formula Impact for ETSU In numbers above

-2,091,500 377,000

Total Attributable to Hold Harmless

-2,468,500

East Tennessee State University

Intervention Activities – Budget review and Internal structural change (2012-14) •

As part of the work of the Committee for 125, ETSU undertakes a review of budget processes, governance structure, policy mechanisms, accountability reporting, and foundation/fundraising structures which culminates with several consultant reports.

•

Ad Hoc Budget Committee established in November 2013 to make recommendations regarding Staisloff Report • The budget process may transition from a centralized to decentralized structure • Strategic planning and budgeting may be integrated, with colleges and departments moving to a hybrid RCM model • KPI’s may track unit level outcomes and mission congruence with Complete College Tennessee

•

Program and Administrative Review Committee to be established in February 2014 • Committee will examine academic programs with an emphasis on low producing programs; administrative efficiencies; and, structural changes required to align resources with strategic priorities

•

In Fall 2013, began implementation of Shufflebarger report to restructure and energize philanthropy, community engagement, alumni support efforts at ETSU.

East Tennessee State University

Intervention Activities–Pursuing Initiatives Supporting Complete College Tennessee Act ETSU will achieve its optimal role in “the drive to 55” by aggressive pursuit of two complementary strategies: • Increasing participation in higher education through a growth agenda and • Improving student success as measured by persistence to graduation

East Tennessee State University

CCTA Strategy - Pursuing a Growth Agenda: Recruitment ETSU has …..

• Over the past six months, ETSU has overhauled our enrollment management programs. Applications have increased 17 percent over the prior year. • Through a diversity of initiatives, the university leadership is directing efforts to generate a sustained enrollment of 18,000 students by 2020.

East Tennessee State University

Recruitment Through Programmatic Initiatives

ETSU’s pursuit of the “growth agenda” involves the following: • Pursuing new curricula - new undergraduate and graduate programs of study (degrees and certificates)

• Employing new pedagogies and modes of delivery both on-ground and online • Employing new calendars- year-round programs, accelerated programs, Winter Term, five-week terms to meet adult and non-traditional students’ needs

East Tennessee State University

Recruitment Through Marketing Initiatives •

Consideration of using a third party vendor to further diversify and augment our applicant pool

•

Pursuing a myriad of focused tactics such as …

Conduct top scholar receptions (fall and spring) Contact more prospective students (~13,000 taking ACT in TN, surrounding counties) Create enrollment plan for international students Create high school counselor advisory committee Expand recruitment of and services for veterans (double enrollment in 5 years) Expand travel and outreach in Middle and West Tennessee Offer OpenBucs courses free online courses, including "conversion to credit" option Purchase additional names (domestic and international); conduct additional follow up Update Admissions website Update ETSU home page and top tier to focus on prospective students Visit high schools to meet with principals Expand undergraduate APS scholarships: number, type and amount offered Conduct fall and spring open house Discover Program for underrepresented high school students Expand dual enrollment Participate in college fairs th

TRIO recruitment activities (8 Grade Day) Visit community colleges

East Tennessee State University

New (less than 1 year) 1-3 years More than 3 years

CCTA Strategy - Pursuing a Student Success Agenda: Persistence to Graduation •

Pursuing a myriad of ongoing and recent tactics …

Begin Access to Success (A2S) initiative to respond to just-in-time student data Intensify efforts to contact enrolled students who have not registered Hire Director, Access & Student Success (Equity & Diversity) Implement BEST peer mentoring program for underrepresented students Implement Degree Works degree audit system Advise pre-health students to take ETSU 1350, Health Professions Exploration

New (less than 1 year) 1-3 years More than 3 years

Advise undecided sophomores to take HDAL 2350, Solving the Puzzle of Life Centrally locate student academic support services in Sherrod Library Conduct Academic Alert Program to identify and support at-risk freshmen Conduct QUEST for Success program Conduct School of Graduate Studies Thesis/Dissertation Boot Camps Continue Graduate Student Success Specialist Continue Online Graduate Student Liaison Distribute newsletter for Kingsport dual enrollment students Embed learning support in related general education courses Increase book loan fund from $25,000 to $50,000 Increase participation in living-learning communities Increase Sherrod Library operating hours Offer Academic Distinction scholarships to support rising juniors with financial need Offer thesis/dissertation completion scholarships to graduate students Provide academic coaching for GEAR UP students (FYI—funding ends 6.30.14) Reduce systemic obstacles to timely progress toward graduation

Refine advising summary in GoldLink Refine advisor grade tool in GoldLink Use intercollegiate athletics to engage current and prospective students Conduct Early Semester Progress Report process Expand campus recreation facilities and participation in programs Increase participation in student activities, organizations & leadership opportunities

East Tennessee State University

CCTA Strategy – Planned and/or Implemented Student Success Efforts •

Automate lottery scholarship awards process, decreasing deferrals

•

Create multicultural center (to open fall 2014)

•

Expand number and kind of study spaces in Sherrod Library

•

Hold major fair for undeclared students (spring 2014)

•

Identify loan funds to support enrollment in the event of emergencies

•

Implement Degree Compass

•

Implement EAB Student Success Collaborative advisement platform

•

Allow student designation of 3rd-party records access

•

Implement reverse transfer process

•

Improve integration and accessibility of financial services

•

Improve processing of financial aid, reduce number of deferrals

•

Increase capacity in financial aid to better address peak demand

•

Revise ETSU 1000, University Seminar (first-year experience course)

East Tennessee State University

Environmental Challenges and Threats • The traditional reliance upon student generated revenues to minimize reductions in state funding is challenged by tensions of access and affordability. • Tuition policy and structure limits the ability of ETSU to be competitive in regional, national, and international student marketplace. • Western Governor’s, independent institutions, and external factors increase competition for students and creates the need for more flexibility in program development and implementation. • New health science schools in Tennessee increase the competition for faculty, students and residency slots.

• Reduction in Federal Research Dollars impact extramural support dollars available to offset educational costs. • Legislatively mandated tuition discounts cost ETSU approximately $3.5 million annually and there are concerns that legislative action may further complicate campus managed revenues. East Tennessee State University

Questions and Discussion