2014 CUSTOMER SERVICE DIRECTORY

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KEY CONTACTS Supply Services Group Main Number: On-Call Cell: Spares Email: AOG Number: AOG Email:

(972) SPARES-1 (972) 772-7371 (972) 679-7052 [email protected] (800) COPTER-1 (800) 267-8371 [email protected]

Technical Support Main Number: On-Call Cell: Email:

(800) 232-0323 (214) 215-4770 afterhours.technicalsupport@ eurocopterusa.com

Training Main Number:

(972) 641-3509

Sales Phone: E-mail:

(972) 641-3662 [email protected]

Websites: www.airbushelicoptersinc.com www.airbushelicopters.com

Dear Valued Customer, On behalf of the Sales, Marketing and Customer Support team at Airbus Helicopter, I am pleased to introduce our 2014 Customer Service Directory. This directory has been created to provide you with a guide to contacts and product information for Airbus Helicopter. The electronic version maintained on our website at www.airbushelicoptersinc.com will be updated throughout the year. Effective February 2014, American Eurocopter and its parent company Eurocopter now fly under the new banner of Airbus Helicopters. We are a proud member of the Airbus Group. Our focus is unchanged; we remain a full-service helicopter company within the Airbus Group focused on providing you the highest quality rotorcraft products and services. We work every day to meet these high standards that we know matter to you. In 2013 we launched the “in the field” initiative to better understand your needs. We completed 300 customer visits in 2013 resulting in a clearer understanding of your operational constraints and have made adjustments in our processes to meet your requirements. We collectively improved the spares purchasing process by improving the percentage of planned orders avoiding “rush” or “AOG” orders. This improves our ability to put parts in your hands on-time and to meet your operational availability requirements. In 2014 our objectives are to assure you predictable delivery of material and to assist you in lowering direct maintenance costs. In 2013 we achieved a 95% Technical Support customer satisfaction rating. The EC 225 was successfully returned to service. We provided additional specialized training to our technical representatives to better respond to your support needs in a timely fashion. In 2014 we will roll-out electronic publications. We will also provide the technical support for the EC 145T2 entry into the US market and are preparing for the EC175 entry into service in 2015. All of our customers now have access to electronic parts quotes, electronic ordering of material and technical publications. 2013 enhancements include the “SHIP COMPLETE” function which allows an order to be a single shipment, lessening freight expense; search features include “NATO code” and by delivery number. Also added in 2013 is a “LOG OUT” feature which improves performance and an addition of an extra alert in the “MY ALERTS” section enabling automated availability of your account statement. Technical publications are now available for all aircraft models. Thank you for your continued support of Keycopter, the Airbus Helicopters customer portal. These enhancements are a direct result of your feedback, so please continue to provide us your requirements. Our training offerings have been expanded to provide training for the AS350B3e and EC130 T2 including Differences Training for both pilots and maintainers. We also provide support for certified Part 142 training for the EC135, EC155, and AS332. This year will continue to focus on supporting customers’ training needs with flexible class schedules and customized training offerings. We take great pride in being entrusted with your business and providing you world class helicopter customer support. We are dedicated to providing you on-time deliveries, timely responsiveness to your support needs and working with you to assure the highest levels of aircraft readiness at the most competitive operating costs. Your complete satisfaction is our priority. Sincerely,

Peter Cutler VP – Customer Support

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TABLE OF CONTENTS Company Information Airbus Helicopters...................................... 5 Supply Services Group................................. 7 Supply Services...................................... 8 E-Commerce..........................................11 Customer Support....................................... 13 Customer Support................................. 14 Technical Support....................................... 15 Technical Representatives (by model).............................................. 17 Regional Field Support.......................... 19 Technical Publications...........................21 Maintenance Repair & Overhaul................ 23 Flight Operations & Customer Training........................................................ 27 2014 Courses........................................ 35 Aviation Safety............................................. 43 Sales & Marketing....................................... 45 Regional Marketing Managers.............. 47 Segment Market Managers................... 48 Support & Service Sales........................ 48 Communications & Public Relations.......................................... 51 Airbus Helicopters Products....................... 53 Production Aircraft................................ 55 Legacy Aircraft...................................... 61 Authorized Service Centers......................... 65 Repair Services............................................ 81 Company Information Airbus Helicopters Canada Ltd.................. 85 Company Information Eurocopter de México S.A........................... 87

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DISCLAIMER: The information contained in this Directory is for reference purposes only and should only be consulted for the applicable service year listed. Airbus Helicopters reserves the right to update any of the Directory information at any time without notice. Please consult Airbus Helicopters, Inc or the companies identified in this Directory should you require confirmation of the listed information.

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AHI COMPANY INFORMATION

Airbus Helicopters, Inc. Company Information

AHI COMPANY INFORMATION

Headquarters 2701 N. Forum Drive Grand Prairie, TX 75052-7099 Main Numbers:

(800) 873-0001 (972) 641-0000

New Aircraft Production and Manufacturing Facility 1782 Airport Road Columbus, MS 39701-9663 Supply Services Group Main Number:

(972) SPARES-1 (972) 772-7371 (972) 641-3775 (972) 679-7052

Fax: On-Call Cell: Technical Support Main Number: Fax: On-Call Cell:

(800) 232-0323 (972) 641-3710 (214) 215-4770

Website www.airbushelicoptersinc.com www.airbushelicopters.com

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AHI SUPPLY SERVICES GROUP

Airbus Helicopters, Inc. Supply Services Group

SUPPLY SERVICES GROUP Airbus Helicopters, Inc. Supply Services Group provides timely processing of customer orders and warranty claims.

AHI SUPPLY SERVICES GROUP

Supply Services Spares:

(972) SPARES-1 (972) 772-7371 AOG: (800) COPTER-1 (800) 267-8371 Supply Services Fax: (972) 641-3775 Repair & Warranty Fax: (972) 641-3688 AOG Fax: (972) 641-3661 AOG Email: [email protected] CSM Email: [email protected] CSM Phone: (855) CSM-AEC1 (855) 276-2321 Director, Supply Services Jane Tischler Phone: (972) 641-5050 Cell: (817) 716-5126 Email: [email protected] Manager, CS3 Customer Support Center Tracy Atterbury Phone: (972) 641-3671 Cell: (214) 679-8773 Email: [email protected] Manager, Business Revenue Ryan Cathro Phone: (972) 641-3465 Cell: (817) 914-8294 Email: [email protected]

CUSTOMER SERVICE REPRESENTATIVES (CSRs) Customer Service Representative Sarah Ferguson Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected] Customer Service Representative Misty Meyer Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected]

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CUSTOMER SERVICE REPRESENTATIVES (CSRs) cont’d Customer Service Representative John Moore Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected]

Customer Service Representative Dana Sneed Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected] Customer Service Representative Michael Stiehl Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected] Customer Service Representative Elizabeth Summers Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected] Customer Service Representative Chris Talton Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected] Customer Service Representative Khristen Thompson Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected]

REPAIR REPRESENTATIVES Repair Representative Kevin Freeman Phone: (972) 641-3626 Email: [email protected]

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AHI SUPPLY SERVICES GROUP

Customer Service Representative Jessica Singletary Phone: (972) SPARES-1 (972) 772-7371 Email: [email protected] [email protected]

REPAIR REPRESENTATIVES cont’d Repair Representative Vila Norkeo Phone: (972) 641-5011 Email: [email protected]

Repair Representative

AHI SUPPLY SERVICES GROUP

Michael Watson Phone: (972) 641-5093 Email: [email protected]

Customer Service Representative - Repairables Danny Raiford Phone: (972) 641-3485 Fax: (972) 641-3775 Email: [email protected]

Asset Coordinator Michael Fanelli Phone: (972) 641-5083 Fax: (972) 641-3775 Email: [email protected] Pool Asset Coordinator Bob Williams Phone: (972) 641-3750 Fax: (972) 641-3775 Email: [email protected]

Warranty Administrator Derran O’Neal Phone: (972) 641-3786 Email: [email protected]

PBH ADMINISTRATOR

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E-COMMERCE

If Keycopter access is available already within your company, please contact your company’s Focal Point to gain access. If you do not know who to contact within your organization, please email [email protected] or call 1 (877) 9-COPTER for information about the process. E-Commerce Business Manager Ericka Wright Phone: (877) 9-COPTER (972) 641-5009 Email: [email protected] E-Commerce Trainer Darren Huski Phone: (972) 641-3663 Email: [email protected]

Keycopter Specialist LaSonja Willis Phone: (877) 9-COPTER (972) 641-5234 Email: [email protected]

SIEBEL Siebel Functional Specialist Gabe Gutierrez Phone: (972) 641-5007 Cell: (972) 358-2607 [email protected] Email:

SAP SAP Functional Specialist Trey Miller Phone: (972) 641-5072 Email: [email protected]

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AHI SUPPLY SERVICES GROUP

Keycopter is Airbus Helicopters’ E-Commerce Customer service portal that allows our customers to fully manage all aspects of their trade account. With access to Keycopter, you will have the ability to process orders, retrieve inventory data and your account information on a real time basis.

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AHI SUPPLY SERVICES GROUP

AHI CUSTOMER SUPPORT

Airbus Helicopters, Inc. Customer Support

AHI CUSTOMER SUPPORT

CUSTOMER SUPPORT Sr. Manager, Customer Support Josh Crary Phone: (972) 641-5073 Cell: (682) 777-8992 Email: [email protected] Customer Support Manager Murier Birmingham Phone: (972) 641-5063 Cell: (469) 964-2579 Email: [email protected] Customer Support Manager Joe Gray Phone: (972) 641-5076 Cell: (817) 600-4601 Email: [email protected] Customer Support Manager Roy McClarty Phone: (972) 641-5077 Cell: (817) 600-4600 Email: [email protected] Customer Support Manager Carol Schoellman Phone: (972) 641-5273 Cell: (469) 263-7183 Email: [email protected] Manager, Key Account Mike Grubb Phone: (303) 792-7574 Cell: (469) 278-2350 Email: [email protected]

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AHI TECHNICAL SUPPORT

Airbus Helicopters, Inc. Technical Support

TECHNICAL SUPPORT Airbus Helicopters’ technical support team is dedicated to providing support in the following areas: • Technical Support Help Desk • Field Service • Service Center Administration • Technical Publications • Fleet Status Technical Support is always available for immediate response: Technical Support Phone: (800) 232-0323 Technical Support Fax: (972) 641-3710

AHITECHNICAL SUPPORT

[email protected]

Director, Technical Support Mark Jones Phone: (972) 641-5204 Fax: (972) 641-3710 Cell: (682) 351-2057 E-mail: [email protected] Manager, Technical Support James (J.B.) Kincaid Phone: (972) 641-5068 Fax: (972) 641-3710 Cell: (214) 701-5094 E-mail: [email protected] Manager, Field Support Ken Arnold Phone: (972) 641-3556 Fax: (972) 641-3710 E-mail: [email protected] Manager, Technical Publications Gerri Robinson Phone: (972) 641-3670 Fax: (972) 641-3468 E-mail: [email protected] Manager, Technical Support Avionics Brent Butterworth Phone: (972) 641-3742 Cell: (469) 744-1589 Fax: (972) 641-3710 E-mail: [email protected]

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Functional Specialist Felicia Brown Phone: (972) 641-3558 E-mail: [email protected] Data Entry Specialist Kathy Conner Phone: (972) 641-3467 E-mail: [email protected]

AE TECHNICAL REPRESENTATIVES BY MODEL EC120, AS350, EC130, AS355 Chris Carter Phone: (972) 641-3734 E-mail: [email protected] EC120, AS350, EC130, AS355

EC120, AS350, EC130, AS355 Ala Ramadan Phone: (972) 641-3605 E-mail: [email protected] EC120, AS350, EC130, AS355 Cory Shippen Phone: (972) 641-3706 E-mail: [email protected]

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AHI TECHNICAL REPS - BY MODEL

Mike May Phone: (972) 641-3412 E-mail: [email protected]

EC135, EC145, BO105, BK117 Kenneth Lytle Phone: (972) 641-3587 E-mail: [email protected] EC135, EC145, BO105, BK117 Mike Mattler Phone: (972) 641-3534 E-mail: [email protected] EC135, EC145, BO105, BK117 Dave Vogel Phone: (972) 641-3573 E-mail: [email protected]

AS365, EC155. EC225, AS332, SA341, SA315/316 Jim Creighton Phone: (972) 641-3777 E-mail: [email protected]

AHI TECHNICAL REPS - BY MODEL

AVIONICS & ELECTRICAL SYSTEMS William Welch Phone: (972) 641-5236 E-mail: [email protected] AVIONICS & ELECTRICAL SYSTEMS Gregg Young Phone: (972) 641-5071 E-mail: [email protected]

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REGIONAL FIELD SUPPORT Regional Technical Representatives are located throughout the U.S. and offer technical assistance as well as assistance with logistics planning. Southwest - EC120, AS350, EC130, AS355 Bill Biddlecome Phone: (928) 632-0697 Cell: (928) 533-1825 E-mail:

[email protected]

S. Central (incl. GOM) - EC120, AS350, EC130, AS355 Chris Breaux Phone: (228) 255-0254 Fax: (228) 255-9522 Cell: (985) 290-3398 E-mail: [email protected] West/Hawaii - EC120, AS350, EC130, AS355 Tom Brown Phone: Cell: E-mail:

(702) 898-6307 (817) 832-3406 [email protected]

Phone: Cell: E-mail:

(352) 848-0009 (352) 232-1052 [email protected]

Northeast - EC120, AS350, EC130, AS355 Scott Dodge Phone: (207) 698-5051 Fax: (207) 698-5253 Cell: (603) 817-6136 E-mail: [email protected] West - AS350, AS355, SA341, SA315/316 Dave Dunstan Phone: (530) 626-0451 Fax: (530) 626-1129 Cell: (214) 215-3391 E-mail: [email protected] S.Central (incl. GOM) - EC135, EC145, BO105, BK117 Eric Herbst Cell: Fax: E-mail:

(214) 208-5338 (972) 641-3710 [email protected]

N. Central - EC120, AS350, EC130, AS355, AS365 Jon Hubbell Phone: (317) 336-7887 Fax: (317) 336-7908 Cell: (317) 201-8517 E-mail: [email protected]

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AHI REGIONAL FIELD SUPPORT

Southeast - EC135, EC145, BO105, BK117 Cambren Davis

Northeast - EC135, EC145, BO105, BK117 Mike Morters Phone: (972) 641-3402 (972) 641-3710 Fax: (214) 629-6282 Cell: E-mail: [email protected] West - EC120, AS350, EC130, AS355 Ryan Olsen Phone: (949) 305-8532 Fax: (949) 305-8534 Cell: (949) 310-0507 E-mail: [email protected] Southeast - EC120, AS350, EC130, AS355 Phil Rizan Phone: (770) 687-2775 Fax: (770) 687-8534 Cell: (770) 315-4186 E-mail: [email protected] North Central - EC135, EC145, BO105, BK117 John Shauger Phone: (812) 597-5528 Fax: (812) 597-5538

AHI REGIONAL FIELD SUPPORT

E-mail:

[email protected]

West - EC135, EC145, BO105, BK117 Steve Smith Phone: (425) 821-6797 Fax: (425) 823-2446 Cell: (206) 660-7100 E-mail: [email protected] Rocky Mountain - AS350, EC130, BO105, BK117 Bob Swanson Phone: (303) 688-9618 Fax: (303) 688-9632 Cell: (303) 882-7112 E-mail: [email protected]

All U.S. - AS332, EC225 Erich Crossin Phone: (817) 263-7862 Fax: (817) 423-0541 Cell: (972) 955-4843 E-mail: [email protected] All U.S. - AS365, EC155 Peter Soderlund Phone: (574) 935-0660 Fax: (574) 935-0560 Cell: (817) 403-0168 E-mail: [email protected]

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TECHNICAL PUBLICATIONS Technical Publications are essential to the maintenance of Airbus Helicopters’ products, and are provided free of charge with the purchase of a new aircraft. Additional copies may be purchased as required, with or without a revision service. Manuals on CD-ROM are available for the following aircraft: EC120 AS350 EC130 AS355

EC135 BO105 EC145 BK117

AS365 EC155 AS332 EC225

Vendor manuals on CD-ROM are available for the following aircraft: EC145 AS365 AS332

Manager, Technical Publications Gerri Robinson Phone: (972) 641-3670 Fax: (972) 641-3468 E-mail: [email protected] Senior Technical Publications Coordinators Courtney Nguyen Phone: (972) 641-3681 E-mail: [email protected] Linda Vo Phone: (972) 641-3622 E-mail: [email protected]

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AHI TECHNICAL PUBLICATIONS

AS350 EC130 AS355

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AHI TECHNICAL PUBLICATIONS

AHI MRO

Airbus Helicopters, Inc. Maintenance Repair and Overhaul

MAINTENANCE REPAIR & OVERHAUL Airbus Helicopters’ repair and overhaul facilities provide inspection, maintenance and repair services for Airbus Helicopter products. Our team consists of experienced, factory-trained technicians, supported by service engineers and quality assurance technicians. Our repair and overhaul team strives to provide the most comprehensive service and competitive pricing in the industry. VP, Commercial Programs & MRO Sammy Pence Phone: (972) 641-3624 Cell: (214) 208-7955 E-mail: [email protected] Director, MRO Rod Lutz Phone: (972) 641-3741 Cell: (817) 301-7896 E-mail: [email protected] Manager, Blade Shop Jim Tully Phone: (972) 641-3682 Fax: (972) 641-3609 Cell: (214) 906-0518 E-mail: [email protected]

AHI MRO

Manager, Maintenance & Repair Wayne Tibbetts Phone: (972) 641-3475 Fax: (972) 641-3544 Cell: (817) 905-7556 E-mail: [email protected] Manager, Dynamic Component Repair Dena Anderson Phone: (972) 641-3763 Fax: (972) 641-3623 Cell: (214) 601-2049 E-mail: [email protected]

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Manager, Avionics William Gatesman Phone: (972) 641-3450 Fax: (972) 641-3452 Cell: (817) 312-3772 E-mail: [email protected]

AHI MRO

Airbus AOG: (214) 707-0185

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Blade Shop

Avionics

DCR Shop

Maintenance & Repair

EC135/EC145/BK117 Repair Fixture

EC135/EC145 Test Cell

AHI MRO

EC145/BK117 Tail Boom Repair Jig

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FLIGHT OPS & TRAINING

Airbus Helicopters, Inc. Flight Operations & Customer Training

FLIGHT OPS & TRAINING

FLIGHT OPERATIONS & TRAINING Flight training and maintenance training courses are provided for all current civil production Airbus Helicopters’ aircraft, including initial, transition and recurrency training. Airbus Helicopters’ maintenance training school offers a variety of courses including: airframe field maintenance, automatic flight control system, field maintenance and general maintenance. For your convenience, off-site training is also available. Details on scheduling and pricing can be found online at www.airbushelicoptersinc.com. Training Phone: (972) 641-3509 Training Fax: (972) 641-3764 VP, Flight Operations Del Livingston Phone: (972) 641-3795 E-mail: [email protected] Director, Customer Training Tamara Tigert Phone: (972) 641-3646 E-mail: [email protected] Chief Pilot (EC120, AS350, EC135, EC145, BK117, EC155, EC225) Bruce Webb Phone: (972) 641-3406 E-mail: [email protected] Manager, Simulation & Standardization Paul Osterman Phone: (972) 641-3748 E-mail: [email protected] Manager, Certified Training Brian Neuhoff Phone: (972) 641-5254 E-mail: [email protected]

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Sr. Administrative Assistant Lourdes Poard Phone: (972) 641-3403 E-mail: [email protected] Senior Training Coordinator Zulma Bourgeois Phone: (972) 641-3498 E-mail: [email protected] Training Coordinator Dottie Aldrich Phone: (972) 641-3740 E-mail: [email protected] Training Coordinator Carol Steele Phone: (972) 641-3583 E-mail: [email protected] FLIGHT INSTRUCTORS EC120, AS350, EC130, EC145, NVG Assistant Chief Pilot Mike Newell Phone: (972) 641-3603 E-mail: [email protected] EC145, AS365, EC155, NVG, Night Unaided Senior Instructor Pilot John Bourgeois Phone: (972) 641-3429 E-mail: [email protected] AS350, AS355 Senior Instructor Pilot Gina Guthrie Phone: (972) 641-3451 E-mail: [email protected]

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FLIGHT OPS & TRAINING

ADMINISTRATIVE SUPPORT

FLIGHT OPS & TRAINING

EC135, EC145, BO105, BK117 Senior Instructor Pilot Frank Kanauka Phone: (972) 641-3459 E-mail: [email protected] EC135, EC145, AS365, EC155 Senior Instructor Pilot Jim Watson Phone: (972) 641-3435 E-mail: [email protected] EC120, AS350, EC135, Night Unaided Instructor Pilot Matthew Evans Phone: (972) 641-3568 E-mail: [email protected] AS350 Instructor Pilot Tim McAdams Phone: (972) 641-3796 E-mail: [email protected] EC145 Instructor Pilot Aaron Hupp Phone: (972) 641-5205 E-mail: [email protected] EC145 Instructor Pilot Gary Maddux Phone: (972) 641-5276 E-mail: [email protected] EC120, AS350, EC130, Night Unaided Instructor Pilot Clifford Oberreit Phone: (972) 641-3621 E-mail: [email protected] AS350 Instructor Pilot Greg Pope Phone: (972) 641-5010 E-mail: [email protected]

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AS350, EC120 Instructor Pilot Andy Throckmorton Phone: (972) 641-3610 E-mail: [email protected] SIM/GROUND PILOT INSTRUCTORS EC135/EC145 SIM/Ground Pilot Instructor Glenn Christiansen Phone: (972) 641-5028 E-mail: [email protected] AS350 SIM/Ground Pilot Instructor Eric King Phone: (972) 641-5062 E-mail: [email protected] EC145 SIM/Ground Pilot Instructor Jim Rasley Phone: (972) 641-3783 E-mail: [email protected] EC135/EC145 SIM/Ground Pilot Instructor Bruce Scott Phone: (972) 641-5230 E-mail: [email protected]

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FLIGHT OPS & TRAINING

AS350, EC145 Instructor Pilot Stephen Scroggs Phone: (972) 641-3579 E-mail: [email protected]

FLIGHT OPS & TRAINING

FIELD MAINTENANCE INSTRUCTORS EC120, AS350, EC130, AS355 Manager of Technical Instruction Richard Marvin Phone: (972) 641-3503 E-mail: [email protected] EC135, BK117, BO105 Senior Technical Instructor Larry Chappell Phone: (972) 641-5049 E-mail: [email protected] AS350, EC130, AS365, EC155 Senior Technical Instructor Don Mosley Phone: (972) 641-3718 E-mail: [email protected] EC135, EC145 Technical Instructor Dameon Berg Phone: (972) 641-5066 E-mail: [email protected] EC135, EC145, BK117 Technical Instructor Tracy Bryan Phone: (972) 641-3404 E-mail: [email protected] AS350 Technical Instructor James Fagg Phone: (972) 641-2006 E-mail: [email protected] EC135, EC145 Technical Instructor Doug Guichard Phone: (972) 641-5047 E-mail: [email protected]

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AVIONICS AS350, EC135, EC145 Avionics Instructor Allen Foreman Phone: (972) 641-3778 E-mail: [email protected] EXPERIMENTAL FLIGHT TEST Chief Pilot Jeffrey Trang Phone: (972) 641-5251 E-mail: [email protected] Senior Test Pilot John Brodnicki Phone: (972) 641-3704 E-mail: [email protected] Production Pilot Kimball Almour Phone: (972) 641-5206 E-mail: [email protected] Production Pilot Dave Burchill Phone: (972) 641-3469 E-mail: [email protected]

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FLIGHT OPS & TRAINING

AS350, EC130 Technical Instructor, Spanish Eric Ruiz Phone: (972) 641-3491 E-mail: [email protected]

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FLIGHT OPS & TRAINING

2014 Course Catalog Airbus Helicopters, Inc. is pleased to offer the following catalog of flight and maintenance training courses. For full details of courses and pricing, please contact your local Airbus Helicopters’ representative or visit our website at: www.airbushelicoptersinc.com. Flight Training Courses These courses combine classroom instruction with flight instruction. Minimum requirements include FAA-issued Private Pilot Certificate with a Rotorcraft - Helicopter Rating, take-off and landing currency in helicopters, and a valid medical certificate. Pilot Initial/Transition Course Initial/transition flight training in factory owned helicopters is offered for the following models: EC120 - 5 day program includes 3 flight hrs AS350 Series - 5 day program includes flight and simulator training EC145 - 10 day program includes flight and simulator training Initial/transition flight training for the following models is conducted in the customer’s helicopter. Pricing will be negotiated based on travel expenses and daily instructor costs.

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FLIGHT OPS & TRAINING

Training Sales Manager Peter Henrikson Phone: (972) 641-5091 Fax: (972) 641-3419 Cell: (817) 805-7333 E-mail: [email protected]

FLIGHT OPS & TRAINING

EC130 - 3 days classroom, 3 flight hrs AS355 Series - 3 days classroom, 4 flight hrs EC135 IFR - 7 days classroom, 7 flight hrs BK117 - 4 days classroom, 4 flight hrs AS365 - 5 days classroom, 5 flight hrs EC155 - 7 days classroom, 7 flight hrs AS332 - 10 days classroom, 10 flight hrs Pilot Recurrent Course Recurrency flight training in factory owned helicopters is offered for the following models: EC120 - 1 day classroom, 1.5 flight hrs AS350 Series - 2 day program includes flight and simulator training EC145 - 4 day program with either flight in simulator or aircraft Recurrency flight training for the following models is conducted in the customer’s helicopter. Pricing will be negotiated based on travel expenses and daily instructor costs. EC130 - 1 day classroom, 1.5 flight hrs AS355 Series - 1 day classroom, 2 flight hrs EC135 VFR - 1 day classroom, 1.5 flight hrs EC135 IFR - 2 days classroom, 2 flight hrs BK117 - 1 day classroom, 1.5 flight hrs AS365 - 1 day classroom, 1.5 flight hrs EC155 - 2 days classroom, 2 flight hrs AS332 - 5 days classroom, 3 flight hrs Inadvertant Instrument Meterological Conditions (IIMC) To review flight conditions that typically leads to inadvertent IMC conditions. This course emphasizes the identification of circumstances conducive to inadvertent IMC and strategies to abandon continued VFR flight into deteriorating conditions. The discussed strategies will include Aeronautical Decision Making (ADM) skills, weather resource gathering, Single Pilot Resource Management, and IIMC survival techniques.

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The student is exposed to Instrument Meteorological Conditions (IMC) in a controlled environment where they may experience the risks associated with IMC conditions in a non-IFR certified aircraft. The student will be exposed to Marginal VFR (MVFR) conditions while under the hood, as well as actual IIMC. During the students training they will review IIMC procedures, Single Pilot Resource Management skills as well risk management techniques. Maintenance Pilot Flight Procedures Course Maintenance pilot flight procedures courses are offered in our factory owned aircraft. Successful completion of an approved Pilot Transition course is a pre-requisite for this course. EC120 - 1 day classroom, 1.5 flight hrs AS350 B2 - 2 days classroom, 1.5 flight hrs AS350 B3 - 2 days classroom, 2 flight hrs EC145 - 2 days classroom, 4 flight hrs Pilot Differences Course Pilot differences courses are offered in our factory owned aircraft. Successful completion of an approved Pilot Transition course is a prerequisite for this course. AS350 B2 to B3 - 1 day classroom, 2 flight hrs Pilot differences courses are also offered in the customer’s aircraft. Successful completion of an approved Pilot Transition course is a prerequisite for this course.

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FLIGHT OPS & TRAINING

This course segment is complete when the student can demonstrate an understanding of the conditions that typically lead to inadvertent IMC, describe the basic skills required for and items that assist in recovery from IIMC and unusual attitudes.

FLIGHT OPS & TRAINING

AS350 B3 to B3 2B1 1 day classroom, 2 flight hrs AS350 B3 to EC130 1 day classroom, 1.5 flight hrs AS365 N2 to N3 1 day classroom, 1.5 flight hrs EC135 VFR to IFR 2 days classroom, 2 flight hrs FAR Part 141 certified courses NVG Initial Qualification for Commercial Pilots This course provides pilots with the basic knowledge on the safe use of night vision goggles. It provides an in-depth study of the human visual system and the theory of Night Vision Goggles, and provides Basic Aircraft Maneuvers - Commercial PTS and NVG Specific. Minimum requirements include a valid commercial pilot’s certificate, a current Class 2 or better medical certificate, at least 500 total hours of helicopter experience, recent attendance at Airbus Helicopters refresher training for the aircraft model in question, and night currency in accordance with FAR 61.57. EC120 - 8 hrs classroom, 6 flight hrs AS350 B2 / B3 - 8 hrs classroom, 6 flight hrs NVG Refresher In addition to the requirements listed for the NVG initial qualification course, pilots who have not attended an NVG Qualification Course from Airbus Helicopters must be able to produce evidence that they were previously NVG-qualified either in a military program or via an FAA Approved Part 141 NVG Qualification course. EC120 - 4 hrs classroom, 2 flight hrs AS350 B2 / B3 - 4 hrs classroom, 2 flight hrs

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Minimum requirements include a valid commercial pilot’s certificate, CFI helicopter rating, a current medical certificate, at least 300 total hours of helicopter experience, at least 100 hours of NVG time, documented NVG initial qualification from an approved Part 141 organization, and log book endorsement designating as NVG PIC by applicant’s parent organization. EC120 & AS350 B2 / B3 12.7 hrs classroom, 4 flight hrs Tactical Flight Officers: TFOs are welcome to attend NVG courses together with their unit pilots. This includes ground school and back seat ride during normal procedures. Night Urban Flight and Emergencies This course is advanced night training for private or commercial pilots. It covers an in-depth study of the human visual system and provides Basic Aircraft Maneuvers with demonstration of visual problems as well as full emergency procedures at night. Minimum requirements include a valid private or commercial pilot’s certificate, a current Class 2 or better medical certificate, at least 300 total hours of helicopter experience, and previous attendance at Airbus Helicopters initial training for the aircraft model in question. Initial qualification: EC120 - 4 hrs classroom, 2 flight hrs AS350 series - 4 hrs classroom, 2 flight hrs Refresher training (the Night Urban Flight and Emergencies Initial course is a pre-requisite): EC120 - 2 hrs classroom, 2 flight hrs AS350 series - 2 hrs classroom, 2 flight hrs

39

FLIGHT OPS & TRAINING

NVG Instructor Orientation

FLIGHT OPS & TRAINING

Airframe Field Maintenance Courses These courses utilize classroom instruction and/or shop demonstrations to train the student to a point where he or she will be able to demonstrate an understanding of the fundamental operations and skills necessary to maintain the aircraft in an airworthy condition. Acceptance into the courses is based on the requirement that the student possess the basic experience and skill levels of one of the following: certification as an airframe mechanic/engineer with one year practical experience as a rated aircraft mechanic/engineer; one year of experience as an active mechanic/engineer on helicopters; or three years general experience as a commercial or military aircraft mechanic/engineer. Airbus Helicopters, Inc. offers on-site maintenance courses for the following aircraft: EC120, AS350 Series (D, B, BA, B2, B3), EC130, EC135, EC145, BK117, AS365 and EC155. Initial Familiarization - 10 days/ 60 hrs Refresher training - 5 days/ 30 hrs Airbus Helicopters, Inc. also offers on-site maintenance courses for its AS332 heavy twin helicopter. Initial Familiarization - 15 days/ 90 hrs Refresher training - 7 days/ 42 hrs Differences courses are offered for the following models: AS350 B2 to B3 -2 days AS350 B3 to EC130 - 2 days AS355 F series to N - 2 days AS365 N2 to N3 - 2 days EC155 B to B1 - 1 day

40

Avionics Systems Instruction will cover VHF comms, ADF navigation, VOR navigation, transponder, DME, GPS navigation, radar altimeter, DC power generation and distribution, AC power, pitot-static, warning unit, Central Panel Display System (CPDS), engine indication, main gearbox indication, fuel distribution, Flight Control Display System (FCDS) and Automatic Flight Control System (AFCS). EC135 System - 10 days/ 60 hrs EC145 System - 10 days/ 60 hrs FCDS/AFCS Systems Provides an overview of the autopilot and flight control display system, plus the interaction between these two systems. EC135 FCDS/AFCS - 5 days/ 30 hrs EC145 FCDS/AFCS - 5 days/ 30 hrs DTS User Training Provides an explanation of autopilot software parameters, including use and handling of Digital Test System (DTS), creation of DTS flight record pages, practical applications on failure simulations, and flight recording and analysis. EC135 - 5 days/ 30 hrs Flight Training Devices Airbus Helicopters, Inc.offers EC135 simulator training in an FAA Level 6 certified full-motion system with 6 degrees of freedom, a visual system with a 150° by 80° field of vision, and a database that includes detailed airports, helipads, and realistic 3-D moving models. The following courses are approved under Part 142:

41

FLIGHT OPS & TRAINING

Avionics Maintenance Courses

FLIGHT OPS & TRAINING

Initial Training 42 hrs of ground instruction, 10 hrs in FTD Recurrent Training 12 hrs of ground instruction, up to 4 hrs in FTD The EC135 simulator is also convertible to an EC145 Flight Simulation Training Device. AS350 Simulator: Airbus Helicopter’s FAA Level B certified AS350 simulator is now ready for training. The AS350 simulator is a fullmotion, multi-mission trainer that will cover a wide spectrum of training missions for Airborne Law Enforcement, Air Medical Services and other AS350 operators. The AS350 simulator’s design features include not only a mission-ready NVG cockpit but also a full cabin in order to accommodate Airborne Law Enforcement and Air Medical Services crew missions. Pilot instrumentation includes full avionics with autopilot, in addition to a complete Law Enforcement mission suite for a Tactical Flight Officer (TFO). Airbus Helicopters takes flight simulation to a new level with flight training and mission training capabilities that cannot otherwise be performed in training aircraft. The simulators are also available for drylease. Operators’ instructor pilots will be asked to complete a training course on the Instructor Operating Station (IOS).

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43

SAFETY

Airbus Helicopters, Inc. Aviation Safety

AVIATION SAFETY

SAFETY

Safety Chief Safety Officer Gregg Smith Phone: (972) 641-3532 E-mail: [email protected] Fire Chief / Manager, Emergency Services Kirk Turner Phone: (972) 641-5242 E-mail: [email protected] Fleet Safety FSO Flight Safety Officer Manny Figlia Phone: (972) 641-5060 E-mail: [email protected] Accident Investigation Manager, Accident Investigator Lindsay Cunningham Phone: (972) 641-3613 E-mail: [email protected] Senior Accident Investigator Seth Butner Phone: (972) 641-5090 E-mail: [email protected]

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AHI SALES & MARKETING

Airbus Helicopters, Inc. Sales & Marketing

SALES & MARKETING The Sales Department is responsible for all new and used aircraft sales, aircraft deliveries and customer presentations, as well as technical and general product information.

AHI SALES & MARKETING

VP, Sales & Marketing Treg Manning Phone: (972) 641-3464 Fax: (972) 641-3419 Cell: (972) 998-6569 E-mail: [email protected] Sr. Director, Marketing Doug Carriger Phone: (972) 641-3716 Fax: (972) 641-3419 Cell: (469) 263-4474 E-mail: [email protected] Director, Commercial Sales Brian Reid Phone: (972) 641-5246 Fax: (972) 641-3419 Cell: (214) 604-7765 E-mail: [email protected] Sr. Manager, Customer Service Sales & Delivery Paul Peterson Phone: (972) 641-3749 Fax: (972) 641-3419 Cell: (972) 795-9125 E-mail: [email protected] Sr. Manager, PR, Events & Customer Relations Andrea Winning Phone: (972) 641-5003 Fax: (972) 641-3419 Cell: (817) 975-8796 E-mail: [email protected]

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REGIONAL SALES MANAGERS Central John Byus Phone: (972) 641-3686 Fax: (972) 641-3419 Cell: (817) 975-9220 E-mail: [email protected]

Northeast Kristopher DeSoto Phone: (972) 213-3350 Fax: (972) 641-3419 Cell: (972) 213-3350 E-mail: [email protected] Northwest Andy Hyde Cell: Fax: E-mail:

(817) 983-3776 (972) 641-3419 [email protected]

Southeast Glenn Murray Phone: (972) 641-3773 Fax: (972) 641-3419 Cell: (817) 600-1672 E-mail: [email protected] Western Todd Powers Phone: (972) 641-3662 Fax: (972) 641-3419 Cell: (972) 998-6803 E-mail: [email protected] Mid-Atlantic Ron Stevenson Phone: (610) 998-0137 Fax: (610) 998-0137 Cell: (610) 470-0391 E-mail: [email protected]

47

AHI SALES & MARKETING

Midwest Bob Coutu Phone: (972) 641-3773 Fax: (972) 641-3419 Cell: (214) 531-2760 E-mail: [email protected]

SEGMENT SALES MANAGERS Sales Dir., Oil & Gas Specialist Don Baenen Phone: (817) 600-1575 Fax: (972) 641-3419 Cell: (817) 600-1575 E-mail: [email protected] Sales Manager, Air Medical Specialist Jennifer Hardcastle

AHI SALES & MARKETING

Fax: Cell: E-mail:

(972) 641-3419 (214) 846-1373 [email protected]

Sales Manager, Utility & Tour Specialist Brent Nicewonger Phone: (972) 641-3512 Fax: (972) 641-3419 Cell: (817) 723-3581 E-mail: [email protected] Sales Manager, Market Segment Specialist Ed Van Winkle Phone: (972) 641-3563 Fax: (972) 641-3419 Cell: (214) 470-9436 E-mail: [email protected]

SUPPORT & SERVICE SALES Marketing Support Engineer Les Clark Phone: (972) 641-3729 Fax: (972) 641-3419 E-mail: [email protected] Manager, Aftermarket Support Jeff Donahue Phone: (972) 641-3735 Fax: (972) 641-3419 Cell: (972) 955-6177 E-mail: [email protected] Manager, Sales / Training Services Peter Henrikson Phone: (972) 641-5091 Fax: (972) 641-3419 Cell: (817) 805-7333 E-mail: [email protected] Manager, MRO Business Development Rick Shelby Phone: (972) 641-3705 Cell: (972) 849-0382 E-mail: [email protected] Manager, New Helicopter Delivery Rusty Sloane Phone: (972)48 641-3628 Fax: (972) 641-3419

Manager, MRO Business Development

SUPPORT

Rick Shelby Phone: (972) 641-3705 Cell: (972) 849-0382 &E-mail: SERVICE SALES (cont’d) [email protected] Manager, New Helicopter Delivery Rusty Sloane Phone: (972) 641-3628 Fax: (972) 641-3419 Cell: (214) 601-1086 E-mail: [email protected] Market & Pricing Analyst Allen Trang Phone: (972) 641-3767 Fax: (972) 641-3419 E-mail: [email protected]

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50

AHI COMMUNICATIONS & MEDIA RELATIONS

Airbus Helicopters, Inc. Communications & Media Relations

COMMUNICATIONS & PUBLIC RELATIONS Sr. Manager, Media Relations Bob Cox Phone: (972) 641-3525 Fax: (972) 641-3761 E-mail: [email protected] E-Communications Specialist Natalia Ivchenko Phone: (972) 641-5264 Fax: (972) 641-3761 E-mail: [email protected]

AHI COMMUNICATIONS & MEDIA RELATIONS

Communications Specialist Joseph DeMartino Phone: (972) 641-5056 Fax: (972) 641-3761 E-mail: [email protected]

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AIRBUS HELICOPTERSPRODUCTS

Airbus Helicopters Products

AIRBUS HELICOPTERS PRODUCTS Airbus Helicopters is the number one producer of turbine helicopters both worldwide and in the U.S. civil market. Airbus Helicopters’ objective is to ensure that its aircraft continue to meet the needs of operators, and to bring to fruition the advanced technology helicopter programs that will define tomorrow's global marketplace. For more details on Airbus Helicopters’ Bluecopter R&D initiative, please visit www.bluecopter.com.

AIRBUS HELICOPTERSPRODUCTS

2013 Worldwide Fleet Distribution

54

EC120 B

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+4 2,191 lbs 1,590 lbs 3,781/3,968 lbs 1 TM Arrius 2F 504 shp 107 gal 150 kts 120 kts 7,600/9,250 ft 383 nm 4.3 hrs

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+5/6 2,690 lbs 2,270 lbs 4,960/5,512 lbs 1 TM Arriel 1D1 732 shp 143 gal 155 kts 133 kts 7,550/9,850 ft 360 nm 4.4 hrs

*Data shown for Max Gross Weight Performance

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PRODUCTION AIRCRAFT

AS350 B2

AS350 B3e

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+5/6 2,780 lbs 2,445 lbs 5,225/6,172 lbs Arriel 2D 847 shp 143 gal 155 kts 137 kts 9,450/11,600 ft 346 nm 4.3 hrs

PRODUCTION AIRCRAFT

EC130 T2

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+6/7 3,126 lbs 2,386 lbs 5,512/6,724 lbs TM Arriel 2D 952 shp 143 gal 155 kts 127 kts 9,675/11,270 ft 327 nm 4.0 hrs

*Data shown for Max Gross Weight Performance

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AS355 NP

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+5/6 3,313 lbs 2,419 lbs 5,732/6,172 lbs 2 TM Arrius 1A1 460 shp/eng 193 gal 150 kts 120 kts 7,080/8,450 ft 395 nm 4.6 hrs

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+6/7 3,208 lbs 3,296 lbs 6,504/6,504 lbs 2 P&WC PW206 B2 667 shp/eng 185 gal 140 kts 137 kts 5,600/6,000 ft 340 nm 3.5 hrs

*Data shown for Max Gross Weight Performance

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PRODUCTION AIRCRAFT

EC135 P2e

EC135 T2e

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+6/7 3,208 lbs 3,296 lbs 6,504/6,504 lbs 2 TM Arrius 2B2 634 shp/eng 185 gal 140 kts 137 kts 5,600/6,000 ft 332 nm 3.4 hrs

EC145 T1 & T2

PRODUCTION AIRCRAFT

EC145 T1

EC145 T2

Seating 1+9 1+9 Empty Weight 4,231 lbs 3,951 lbs Useful Load 3,816 lbs 3,952 lbs Max Gross Wt (int/ext) 7,903/7,903 lbs 8,047/8,047 lbs Engine Type 2 TM Arriel 1E2 2 TM Arriel 2E Take-Off Power 894 shp/eng 738 shp/eng Usable Fuel (std tanks) 240 gal 229 gal V.N.E. 145 kts 145 kts Fast Cruise 134 kts 133 kts Hover O.G.E./I.G.E. 2,530/9,600 ft 9,843/12,795 ft Max Range (std tanks) 358 nm 370 nm Max Endurance (std tanks) 3.6 hrs 3.6 hrs

*Data shown for Max Gross Weight Performance

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AS365 N3+

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+12/13 5,234 lbs 4,246 lbs 9,480/9,480 lbs 2 TM Arriel 2C 838 shp/eng 300 gal 155 kts 145 kts 3,773/8,596 ft 427 nm 4.1 hrs

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

2+12/13 5,774 lbs 5,072 lbs 10,846/10,846 lbs 2 TM Arriel 2C2 943 shp/eng 332 gal 175 kts 143 kts 10,670 lbs.@ S.L./7,050 ft 423 nm 4.0 hrs

*Data shown for Max Gross Weight Performance

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PRODUCTION AIRCRAFT

EC155 B1

EC175

Seating Empty Weight (O&G Config) Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

2+16/18 10,148 lbs 6387 lbs 16,535 lbs 2 P&WC PT6C-67E 1,775 shp/eng 685/715 gal 175 kts 149 kts 5,500/5,500 ft 619 nm 6.1 hrs

PRODUCTION AIRCRAFT

EC225

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

2+19 12,200 lbs 12,051 lbs 24,251/24,690 lbs 2 TM Makila 2A1 2,101 shp/eng 674 gal 175 kts 142 kts 2,600/6,350 ft 452 nm 4.1 hrs

*Data shown for Max Gross Weight Performance

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SA318C Alouette

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+4 1,990 lbs 1,660 lbs 3,650/3,650 lbs 1 TM Astazou II 523 shp 149 gal 110 kts 97 kts 2,950/5,160 ft 374 nm 5.3 hrs

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+4 2,112 lbs 1,858 lbs 3,970/3,970 lbs 1 TM Astazou IIIA 592 shp 120 gal 167 kts 142 kts 7,215/9,185 ft 415 nm 4.6 hrs

*Data shown for Max Gross Weight Performance

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LEGACY AIRCRAFT

SA341G Gazelle

SA315B Lama

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+4 2,266 lbs 2,034 lbs 4,300/5,070 lbs 1 TM Artouste IIIB 858 shp 152 gal 113 kts 103 kts 15,100/16,565 ft 278 nm 3.3 hrs

LEGACY AIRCRAFT

BO105 CBS

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+4/5 2,910 lbs 2,601 lbs 5,511/5,511 lbs 2 Allison 250-C20B 420 shp 151 gal 135 kts 131 kts 5,400/8,000 ft 305 nm 3.5 hrs

*Data shown for Max Gross Weight Performance

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BK117 B-1

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

1+7 3,596 lbs 3,459 lbs 7,055/7,055 lbs 2 HW LTS101-750B1 684 shp/eng 184 gal 150 kts 134 kts 7,500/9,600 ft 297 nm 3.0 hrs

Seating Empty Weight Useful Load Max Gross Wt (int/ext) Engine Type Take-Off Power Usable Fuel (std tanks) V.N.E. Fast Cruise Hover O.G.E./I.G.E. Max Range (std tanks) Max Endurance (std tanks)

2+18 8,358 lbs 7,957 lbs 16,315/16,315 lbs 2 TM Turmo IV C 1,494 shp/eng 408 gal 142 kts 139 kts 5,580/7,545 ft 297 nm 3.1 hrs

*Data shown for Max Gross Weight Performance

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LEGACY AIRCRAFT

SA330J Puma

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AIRBUS HELICOPTERSPRODUCTS

AHI AUTHORIZED SERVICE CENTERS

Airbus Helicopters, Inc. Authorized Service Centers

66

WEST PENN*

Airbus Helicopters Authorized Service Centers

AHI AUTHORIZED SERVICE CENTERS

67

Uniflight

AHI AUTHORIZED SERVICE CENTERS

U.S. Helicopters

Service Center

EC120

Alouette

AS350

EC130

AS355

BO105

EC135

BK117

EC145

AS365

EC155

SA330

AHI AUTHORIZED SERVICE CENTERS

Airbus Helicopters’ Authorized Service Center Guide

Advanced Helicopter Services Inc. All American Aviation, LLC Arrow Aviation Big Valley Aviation Inc. Cascade Airframe Repair Inc. Corporate Helicopters Heli-One American Support Heli-Tronics Inc. Helicorp Helicopter Services of Utah Inc, Helicopter Specialties Inc. Helicopter Support Inc. Metro Aviation Inc. Nampa Valley Helicopters, Inc. New Hampshire Helicopters Ocean Aire Precision Aviation Services Redding Air Service Inc.

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69

Maintenance & Overhaul

Maintenance

Helicopter Specialties Inc. Helicopter Support Inc. Metro Aviation Inc. Nampa Valley Helicopters, Inc. New Hampshire Helicopters Ocean Aire Precision Aviation Services Redding Air Service Inc. Rotorcraft Support Inc. Rotortech Services Inc. Sterling Helicopter Summit Aviation Inc. Trans Aero Ltd. Uniflight Uniflight Northeast Uniflight West Penn U.S. Helicopters, Inc. Vector Aerospace USA, Inc. Vertical Aviation LLC

AHI AUTHORIZED SERVICE CENTERS

AHI AUTHORIZED SERVICE CENTERS

Airbus Helicopters has an expansive network of factory-owned and independent Service Centers across North America, ready to meet your needs. Airbus Helicopters’ Service Centers maintain a current FAA Repair Station certificate and are qualified to perform maintenance and structural repair in accordance with Airbus Helicopters’ guidelines.

SERVICE CENTER INDEX Advanced Helicopter Services Inc. - CA.... All American Aviation, LLC - TX................ Arrow Aviation - LA.................................... Big Valley Aviation, Inc. - CA...................... Cascade Airframe Repair, Inc. - WA.......... Corporate Helicopters - CA........................ Heli-One American Support - CO.............. Heli-Tronics, Inc. - PR............................... Helicopter Corporation of America dba Helicorp - TN...................................... Helicopter Services of Utah, Inc. - UT....... Helicopter Specialties, Inc. - WI................ Helicopter Support, Inc. - CT..................... Metro Aviation, Inc. - LA............................ Nampa Valley Helicopters, Inc. - ID........... New Hampshire Helicopters - NH............ Ocean Aire - NJ.......................................... Precision Aviation Services - GA............... Redding Air Service, Inc. - CA................... Rotorcraft Support, Inc. - CA..................... Rotortech Services Inc. - FL...................... Sterling Helicopter - PA............................. Summit Aviation, Inc. - DE......................... Trans Aero, Ltd. - CO................................. Uniflight - TX.............................................. Uniflight Northeast - PA............................. Uniflight West Penn - PA........................... U.S. Helicopters, Inc. - NC......................... Vector Aerospace USA, Inc. - AL............... Vertical Aviation, LLC. - AZ........................

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71 71 71 72 72 72 73 73 73 74 74 74 75 75 75 76 76 76 77 77 77 78 78 79 79 79 80 80 80

Pres./CEO: D.O.M.: Maintenance

Sparrow Tang Ryan Clark EC120, AS350, EC130, AS355, EC135, BO105, BK117, EC145, SA330J

ALL AMERICAN AVIATION, LLC 9103 Boudreaux Road Tomball, Texas 77375 Phone: (832)559-8990 Partner: Maintenance:

Wayne Schmitz AS350, EC130,

ARROW AVIATION 1318 Smede Hwy (Hwy. 92) Broussard, LA 70518 Phone: (337) 364-4357 Fax: (337) 364-4186 Website: www.arrowaviationco.com Mgr: G.M.: D.O.M.: Maintenance:

Cyril Guidry David Guidry Timothy Ivanoff EC120, AS350, AS355, EC135, BO105, BK117

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AHI AUTHORIZED SERVICE CENTERS

ADVANCED HELICOPTER SERVICES, INC. 17986 County Road 94B Woodland, CA 95695 Phone: (530) 669-7115 AOG Phone: (530) 207-0450 Fax: (530) 669-7547 Email: [email protected] Website: www.advancedhelicopterservices.com

AHI AUTHORIZED SERVICE CENTERS

BIG VALLEY AVIATION, INC. 7535 Lindbergh Street Stockton, CA 95206 Phone: (209) 982-4991 Spares Fax: (209) 982-4311 Accounting Fax: (209) 234-4854 E-mail: [email protected] Website: www.bigvalleyaviation.com President/D.O.M.: Paul McKenzie Maintenance: EC120, AS350, AS355, BO105, BK117

CASCADE AIRFRAME REPAIR, INC. 8500 Perimeter Road A-4 Seattle, WA 98108 Phone: (206) 767-5290 Fax: (206) 767-1726 E-mail: [email protected] Website: www.cascadeairframe.com G.M./D.O.M.: Maintenance:

Bob Starr EC120, AS350, EC130, EC135

CORPORATE HELICOPTERS 3753 John J. Montgomery, Suite 2 San Diego, CA 92123 Phone: (858) 505-5650 Parts Fax: (858) 874-3038 [email protected] E-mail: Parts: [email protected] Website: www.corporatehelicopters.com CEO: Deann J. Shier President: Ivor Shier D.O.M.: Jon McClure Maintenance: EC120, AS350, EC130, AS355

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HELI-TRONICS, INC. Subsidiary of Caribbean Heli-Jet, Inc. South Ramp, Lot 3A Isla Grande Airport San Juan, PR 00907 MAILING: P.O. Box 366006 San Juan, PR 00936-6006 Phone: (787) 722-1984 Fax: (787) 724-8260 President: D.O.M.: Maintenance:

Roberto Villamil Roger Figueroa EC120, AS350

HELICORP HELICOPTER CORPORATION OF AMERICA dba HELICORP 210 Tune Airport Drive Nashville, TN 37209 Phone: (615) 350-5015 (800) 803-9270 Fax: (615) 350-5017 Website: www.helicorp.org President: VP, Sales: D.O.M.: Shop Foreman: Maintenance:

Francis S. Guess Susan Reynolds Matt Richardson Paul Searcy AS350, EC130

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AHI AUTHORIZED SERVICE CENTERS

HELI-ONE AMERICAN SUPPORT 120 NE Frontage Road Ft. Collins, CO 80524-9222 Phone: (970) 492-1000 Fax: (970) 492-1099 Website: www.heli-one.ca/colorado President: Peter Bartolotta General Mgr: Jarrett McDowell Chief Inspector: Timothy Hebert Overhaul: AS350/355, SA315/316/318

AHI AUTHORIZED SERVICE CENTERS

HELICOPTER SERVICES OF UTAH, INC. 2244 South 1640 West Woods Cross, UT 84087-2300 Phone: (801) 295-5700 Fax: (801) 295-5795 Website: www.classicaviation.net Email: [email protected] President: Tony Henderson D.O.M.: Raymond Walchli Maintenance: AS350, EC130, AS355

HELICOPTER SPECIALTIES, INC. 4746 South Columbia Dr. Janesville, WI 53546 Phone: (608) 758-1701 Fax: (608) 758-2599 E-mail: [email protected] Website: www.helicopterspecialties.net President: Parts Mgr: A/C Maint. Mgr: Maintenance:

Jim Freeman Mike Davis Jason Shrier EC120, AS350, EC130, AS355, EC135, BO105, EC145, BK117, AS365, EC155

Helicopter Support, Inc. Services Division 116 Quarry Road Trumbull, CT 06611-4816 Phone: (203) 416-4000 Fax: (203) 416-4281 [email protected] E-mail: Website: www.hsius.com Gen. Mgr.: Prod. Mgr: Qlty. Mgr: Maintenance:

Darrin Heltke Joel Knowles John Carleton AS350, AS355, BO105, EC135 EC145, BK117

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President: Managing Dir.: D.O.M.: Maintenance:

Mike Stanberry Milton K. Geltz Gerry Dyer AS350, EC130, AS355, EC135, BO105, EC145, BK117, EC155

NAMPA VALLEY HELICOPTERS, INC. 1870 West Franklin Meridian, ID 83642 Phone: (208) 362-0851 Fax: (208) 362-9726 Website: www.NVHelicopters.com GM: Dir. Quality: Maintenance: Overhaul:

Dean Tromburg Kevin Skelton AS350, AS355, SA315/316/319 AS350, AS355

NEW HAMPSHIRE HELICOPTERS A Division of Port City Air, Inc. 104 Grafton Dr. Portsmouth, NH 03801 Phone: (603) 430-1111 Parts Phone: (603) 766-3265 Fax: (603) 766-0266 Parts Fax: (603) 430-1199 E-mail: [email protected] Website: www.portcityair.com D.O.M.: Parts Mgr.: Maintenance:

Steven Fox Wendy Rabitor EC120, AS350, AS355

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AHI AUTHORIZED SERVICE CENTERS

METRO AVIATION, INC. 1214 Hawn Ave. Shreveport, LA 71107 P.O. Box 7008 Shreveport, LA 71137 Phone: (318) 222-5529 Fax: (318) 222-0503 E-mail: [email protected] Website: www.metroaviation.com

AHI AUTHORIZED SERVICE CENTERS

OCEAN AIRE MAILING: P.O. Box 1245 Tom’s River, NJ 08754 SHIP TO: RJ Miller Airpark Route 530 West Bayville, NJ 08721 Phone: (732) 797-1077 Fax: (732) 797-1076 E-mail: [email protected] Parts E-mail: [email protected] Website: www.oceanaire.net D.O.M.: Maint. Mgr.: Parts Mgr: Maintenance:

Len Boyd Kevin Stavola Chuck Safarian EC120, AS350, AS355, AS365

PRECISION AVIATION SERVICES 500 Aviation Way, Hangar B5 Peachtree City, GA 30269 Phone: (770) 486-6061 Fax: (770) 486 0748 AOG: (404) 809 1621 E-mail: [email protected] President: D.O.M.: Chief Eng.: Maintenance:

Adrienne Robinson Jody Papson Andy Rucker AS350, EC130

REDDING AIR SERVICE, INC. 6831 Airway Avenue Redding, CA 96002 Phone: (530) 221-2851 Fax: (530) 221-3728 E-mail: [email protected] Website: www.reddingairservice.com D.O.M.: Maintenance:

Dave Burlingame AS350, EC130, AS355

76

D.O.M.: Maintenance:

Phillip G. DiFiore EC120, AS350, EC130, AS355, EC135

ROTORTECH SERVICES INC. 4095 Southern Blvd. West Palm Beach, FL 33406 Phone: (561) 684-6000 Fax: (561) 684-6698 Email: [email protected] Website: www.rotortechservices.com D.O.M.: Robert Lee Part Sales: [email protected] Maintenance: EC120, AS350, EC130, AS355, EC135, BO105, EC155, AS365

STERLING HELICOPTER 1226 River Road Croydon, PA 19021 Phone: (215) 271-2510 Heliport Fax: (215) 271-7794 Parts Fax: (215) 785-3829 General Fax: (215) 788-7319 Website: www.sterlinghelicopter.com President: D.O.M.: Chief Insp.: Maintenance:

Philip Bidden Pat Lally Jim Fugate EC120, AS350, AS355

77

AHI AUTHORIZED SERVICE CENTERS

ROTORCRAFT SUPPORT, INC. 16425 Hart Street Van Nuys, CA 91406 Phone: (818) 997-7667 Fax: (818) 997-1513 E-mail: [email protected] Website: www.rotorcraftsupport.com

AHI AUTHORIZED SERVICE CENTERS

Summit Aviation, Inc. 4200 Summit Bridge Road P.O. Box 258 Middletown, DE 19709 Phone: (302) 834-5400 Fax: (302) 378-7035 Email: [email protected] Website: www.summit-aviation.com President: Aircraft Service: Maintenance:

Ralph Kunz John Bonnell AS350, AS355, EC130, BO105, BK117, EC145, EC135

Trans Aero, Ltd. 5235 Gulfstream Court Loveland, CO 80538 Phone: (307) 778-5777 Fax: (970) 667-1995 Website: www.transaeroheli.com Email: [email protected] President: Kevin Shields D.O.M.: Chad Moore Maintenance: AS350, AS355, EC130, SA315B, SA316B

78

General Mgr: President: D.O.M.: Maintenance:

Leslie Weikum Jim Fisher Manny Ortiz AS350, EC130, AS355, BO105, BK117, EC145, EC135,

EC120

UNIFLIGHT Northeast 128 W. Apron Drive Reading, PA 19605 Phone: (610) 372-5141 Fax: (888) 677-1647 Email: [email protected] Website: www.uniflight.com General Mgr: Leslie Weikum President: Jim Fisher D.O.M.: Steve Weinert Maintenance: AS350, AS355,BK117, EC135, BO105, EC145, EC155, AS365

UNIFLIGHT West Penn 627 Airport Road Belle Vernon, PA 15012 Phone: (724) 823-0082 Fax: (724) 823-0083 Website: www.uniflight.com General Mgr: D.O.M.: Business Dev.: Maintenance:

Dan Mansfield Bryon Fabiseski Jeff Holt EC120, AS350, EC130, AS355, BO105, EC135, BK117, EC145

79

AHI AUTHORIZED SERVICE CENTERS

UNIFLIGHT 2617 Aviation Pkwy. Grand Prairie, TX 75052 Phone: (972) 623-3444 Fax: (972) 623-2414 Website: www.uniflight.com

AHI AUTHORIZED SERVICE CENTERS

U.S. HELICOPTERS, INC. Highway 74 West P.O. Box 625 Marshville, NC 28103 Phone: (704) 233-5000 Fax: (704) 233-4255 Website: www.ushelicoptersinc.com General Mgr.: Maintenance:

Greg Parsons AS350

Vector Aerospace USA, Inc. 22378 Billie Blackmon Road Andalusia, AL 36421 Phone: (334) 222-1277 Fax: (334) 222-1954 E-mail: [email protected] Website: www.vectoraerospace.com VP Operations: D.O.M.: Maintenance:

Rick Pataky Larry Lavorgna EC120, AS350, EC130, AS355, EC135, EC145, BO105, BK117

Vertical Aviation, LLC 15035 N. 73rd Street, Suite B&C Scottsdale, AZ 85260 Phone: (480) 991-6558 Maintenance: (480) 998-1115 Fax: (480) 998-3510 E-mail: [email protected] Website: www.verticalaviationllc.com D.O.M.: Pres. & G.M.: Maintenance:

Joe Rodriguez John Castrogiovanni EC120, AS350, EC130, AS355, EC135, EC145

80

REPAIR SERVICES

Repair Services

ENGINE & AVIONICS REPAIR

REPAIR SERVICES

The following facilities perform repair/overhaul for engines of the listed manufacturer. This is a partial listing and does not constitute specific authorization from Airbus Helicopters or its affiliates. Inquiries regarding authorization to perform repairs/overhauls and locations of other repair/overhaul facilities should be made directly to the manufacturer. TURBOMECA USA 2709 N. Forum Drive Grand Prairie, TX 75052 Turbomeca Arrius 1 & 2, Arriel 1 & 2, Makila Phone: (972) 606-7600 (800) 662-6322 Fax: (972) 606-7692 TURBOMECA CANADA 11800 Helen - Bristol Mirabel, Quebec J7N 3G8 Turbomeca Arrius, Arriel 1 & 2 Phone: (450) 476-2550 Fax: (450) 476-1449 Email: [email protected] PRATT & WHITNEY CANADA CORP. 1000 Marie-Victorin (05DK1) Longueuil, Quebec Canada J4G 1A1 P&WC PW200 Phone: (450) 468-7730 Fax: (450) 468-7807 24-hour Help Desk: (800) 268-8000 Email: [email protected] PRATT & WHITNEY ENGINE SERVICES INC. 8440 Tradeport Dr., Suite 105 Orlando, FL 32827 P&WC PW200 Phone: (407) 438-2291 Fax: (407) 812-1404 Email: [email protected]

82

ROLLS-ROYCE CORP. Speed Code R01B P.O. Box 420 Indianapolis, IN 46206-0420 Rolls-Royce 250 Series Phone: (317) 230-2000 Fax: (317) 230-4020 Email: [email protected]

83

REPAIR SERVICES

HONEYWELL AEROSPACE TECHNICAL SERVICE 1944 E. Sky Harbor Ave. Phoenix, AZ 85034 Honeywell LTS 101 Phone: (800) 601-3099 Fax: (602) 365-3343 Email: [email protected]

84

REPAIR SERVICES

AIRBUS HELICOPTERS CANADA LTD

Airbus Helicopters Canada Ltd

85

COMPANY INFORMATION AIRBUS HELICOPTERS CANADA Headquarters 1100 Gilmore Road P.O. Box 250 Fort Erie, Ontario L2A 5M9 Main Number: Fax: Website:

(905) 871-7772 (905) 871-3599 www.airbushelicopters.ca

President and C.E.O. Romain Trapp Phone: Cell: E-mail:

(905) 994-2900 (905) 650-8247 [email protected]

AIRBUS HELICOPTERS CANADA LTD

MRO, SPARES (AOG) & TECHNICAL SUPPORT 24 / 7 Contacts:

(800) 267-4999 (905) 871-7772

Spares and MRO Support Email: Options:

[email protected] [email protected]

86

EUROCOPTER DE MEXICO

Eurocopter de Mexico

87

COMPANY INFORMATION Address Hangar 1, Zona G de Hangares Aeropuerto Internacional de la Ciudad de México 15620 México Distrito Federal, Mexico Main Phone: (52) 55 5716-7555 Main Fax: (52) 55 5716-7526 Website: www.eurocopter.com.mx C.E.O. Serge Durand Phone: (52) 55 5716-7571 Fax: (52) 55 5716-7524 E-mail: [email protected] TECHNICAL SUPPORT Technical Support Manager WEST Xavier Bourdouleix Phone: (52) 55 5716-7555 ext. 335 Cell: (521) 55 2690-6564 E-mail: [email protected] Technical Support Manager Oscar Valencia Phone: (52) 55 5716-7559 Phone: (52) 55 5716-7555 ext. 329 Fax: (52) 55 5716-7527 Cell: (521) 55 5433-3701 E-mail: [email protected]

EUROCOPTER DE MEXICO

LOGISTICS SUPPORT Manager Logistics Philippe Hoyuela Phone: (52) 55 5716-7555 Ext. 397 Fax: (52) 55 5716-7527 Cell: (521) 55 4443-1029 E-mail: [email protected]

88

MEASUREMENT CONVERSIONS in. x 25.4 = mm ft. x 0.305 = Meter mi x 0.87 = nm mi x 0.621 = km cu. ft. x 2.8317 = cu Meter ft. lb x 1.356 = Newton Meter in. lb x 0.112984 = Newt. Mtr ft. lb x 0.136 = MdaN in. lb x 0.0113 = MdaN lb x 0.044482 = Newton lb x 0.44482 = daN PSI x 0.069 = Bar Knots x 1.852 = KPH gal. x 3.782 = Liters qt x 0.94635 = Liters pt x 0.47317 = Liters fl. oz x 29.57 = Milliliters oz. x 28.35 = Grams lb x 0.4536 = Kilograms (F -32) x 0.555 = C

mm x 0.03937 = in. Meter x 3.282 = ft. nm x 1.15 = mi km x 1.6 = mi cu Meter x 3.5315 = cu. ft. Newton Meter x 0.7375 = ft.lb Newton Mtr x 8.850 = in.lb MdaN x 7.375 = ft. lb MdaN x 88.508 = in. lb Newton x 0.2248 = lb. daN x 2.2481 = lb Bar x 14.51 = PSI KPH x 0.54 = Knots Liters x 0.2642 = gal. Liters x 1.0567 = qt. Liters x 2.1134 = pt. Milliliters x 0.03 = fl. oz Grams x 0.03528 = oz. Kilograms x 2.205 = lb (C x 1.8) + 32 = F

NOISE LEVELS Aircraft

Flyover

Takeoff

Approach

EC120

78.7

-

-

AS350 B2/B3

87.6/87.3

89.8/89.7

91.4/91.3

EC130 B4

84.3

85.5

90.5

EC130 T2

81.1

AS355 NP

86.4

89.0

93.1

88.4/87.8

92.7/94.9

EC135 P2e/T2e 84.1/85.8 EC145 T1

87.2

87.9

91.3

EC145 T2

86.0

87.0

91.0

AS365 N3

90.5

93.0

96.1

EC155 B1

89.0

92.2

95.7

EC225

93.5

95.6

98.9

*All values in EPNdB except EC120 (dB SEL)

www.airbushelicoptersinc.com