2014 ANNUAL REPORT
MISSION STATEMENT The mission of the Newman Regional Health Foundation is to enhance the quality of health care for the residents of Lyon County and the surrounding counties by securing private gifts which support the mission of Newman Regional Health.
2014 HIGHLIGHTS Gifts in the amount of $712,353 were donated to the Newman Regional Health Foundation. Proceeds from these gifts are gifted back to support the mission of Newman Regional Health. Contributions have come as a result of special events, donor cultivation, general solicitation, grants for special projects, grateful patients, and memorials. $729,713 was invested back to Newman Regional Health for a state-of-the-art cardiac catheterization lab, new medical equipment and technology, charity care, health care education, scholarship support for the Emporia State University Department of Nursing, Hand In Hand Hospice initiatives, and investment for future projects.
5TH ANNUAL DENIM & DIAMONDS BENEFIT IS A HUGE SUCCESS! Newman Regional Health Foundation is excited to announce that nearly $58,000 in net proceeds was raised through the 5th Annual Denim & Diamonds Benefit, held on August 1st. Monies raised are designated for a Sonosite® ultrasound in the W.S. & E.C. Jones Cardiovascular Lab, a surgical table in the Surgery Department, and future Foundation projects. The event continues to grow each year which reflects the value placed in Newman Regional Health and the services it provides for the community. New activities leading up to the main event generated excitement, made it possible for more people to participate, and added to the event’s success. The Kick-Off BBQ held June 27th launched the Denim & Diamonds Celebration, followed by the D & D Trade Show July 17th and Dining for Denim & Diamonds at Coach’s July 24th. Also, during the month of July, NRH employees paid to wear denim, capri’s, favorite scrubs, or special NRH t-shirts on Fridays to support Denim & Diamonds. Nearly 300 guests filled Webb Hall in the Memorial Union of Emporia State University to enjoy an evening that included a silent and mini live auction, dancing to the sounds of Mainstreet, a video highlighting the two Diamond Level sponsors, extra fundraising event features, and the announcement of Tom Mais as the winner of the blue and white diamond pendant generously donated by Kari’s Diamonds. DIAMOND SPONSORS: Emporia Anesthesia Associates, PA and Kari’s Diamonds, LLC DENIM SPONSORS: The Emporia Gazette; Emporia State Federal Credit Union; KVOE 1400, Country 101.7, Mix 104.9; Lockton Companies, LLC; Newman Medical Partners – Newman Cardiology, Newman Family Medicine, Newman ENT, Newman Pediatrics, Newman Surgical Specialists, Newman Urology; and Jane and Bernard Reeble Foundation GOLD SPONSORS: Capitol Federal; Internal Medicine Associates, LLC; Lathrop & Gage LLC, Andy Ramirez; Newman Regional Health Medical Staff; Saint Luke’s Cardiovascular Consultants; Stormont-Vail HealthCare; UMB; and Jay and Linda Vander Velde SILVER SPONSORS: Representative Don Hill; Navrat’s; Radiology & Nuclear Medicine, LLC; Reynolds & Anliker Eye Physicians & Surgeons BRONZE SPONSORS ACI/Boland; At-Home Health Care, Inc.; B.E. Smith; Lisa Bullock; Clark Carpet & Tile, Inc.; Clint Bowyer Autoplex; CoreFirst Bank & Trust; Credit Union of Emporia; ESB Financial; The Eye 2
Doctors, Optometrists; Flint Hills Beverage; The Flint Hills Shopper; Flint Hills Technical College; Kent & Jodi Heermann; Hill’s Pet Nutrition, LLC; Holiday Resort; KansasLand Bank; Dr. J. Andrew & Annette Legako; Doug & Teresa Maley; The Medicine Shoppe; Presbyterian Manor; Roberts Blue Barnett Funeral Home, Inc.; Sauder Custom Fabrication, Inc.; Schreiner Energies, Inc., Michael & Karen Shonrock; Topeka Ear, Nose & Throat, PA; Vektek, Inc.; Wendling Noe Nelson & Johnson LLC; and Bob and Shelly Wright.
JUNE BUG CANCER FUND IS CREATED IN THE NEWMAN REGIONAL HEALTH FOUNDATION under the care of Central Care Cancer Center in Emporia. The fund assists with some of the smaller cost of living incidentals that become more difficult to support as they struggle with their fight against cancer, such as transportation, lodging, food, and in some cases assistance with utility bills and acquisition of medical equipment such as wheelchairs or walkers. Approximately $35,000 has assisted patients with such expenses over the years. Those who qualify are asked to complete an application form which can be obtained at Central Care Cancer Center.
In 2007, employees of Central Care Cancer Center in Emporia established the June Bug Cancer Foundation, in honor of June Monnard Sauder, known as “June Bug” to her family. Mrs. Sauder was treated at Central Care Cancer Center for breast cancer for 11 months before her death in 2005. Newman Regional Health Foundation is pleased to announce that Mrs. Sauder’s legacy continues through the June Bug Cancer Fund, which is now a fund in the Newman Regional Health Foundation.
“Partnering with Newman Regional Health Foundation is important because it will increase June Bug Cancer Fund’s visibility in the community and will enable it to grow to meet the ongoing needs of our patients,” states Justin Branine, manager of Central Care Cancer Center in Emporia.
The purpose of the June Bug Cancer Fund is to help ease the burden of cancer for people 3
ADDITIONAL HIGHLIGHTS FOR 2014: Partnered with United Way of the Flint Hills to help bring the first book from Dolly Parton’s Imagination Library, The Little Engine that Could, to new babies born at Newman Regional Health. Dolly Parton’s Imagination Library is a wonderful way to foster the love of reading and improve literacy. The books are delivered by “Read to Your Bunny” volunteers who already come to the hospital to visit parents. Beta Sigma Phi Chapters of Emporia hosted the annual Heart Dance on February 8th. Net proceeds of $4,165 were designated to the Beta Sigma Phi Endowed Fund, which was established in 2010, and Cardiac Services at Newman Regional Health. The Foundation and Lyon County Law Library co-sponsored a CLE workshop for attorneys called “Building a Flexible Estate Plan.” The presenter was Terri Munsell, Vice President and Legal Counsel for UMB Bank. The workshop was held on April 9th at the Trusler Business Center. For the sixth year, Newman Regional Health Foundation was one of the sponsors of ESU Volleyball’s Breast Cancer Awareness Night on October 17th. The June Bug Foundation was the recipient of donations from the sale of pink t-shirts, and a drawing was held to win a specially decorated Breast Cancer Awareness cake, autographed volleyball, and team poster. A sponsor of the Senior Prom hosted by the Emporia State University Student Athlete Advisory Committee and Presbyterian Manor Soup Supper. Partnered with Newman Regional Health and the Auxiliary to give a gift basket to the first baby of the New Year. Publication of Foundation News, a newsletter emailed to donors and placed in lobbies.
DONORS’ IMPACT ON NEWMAN REGIONAL HEALTH Below are items and initiatives that our donors have made possible through their generosity. Equipment purchased with these philanthropic dollars is used every day to help care for people from around the Lyon County area. Funds for education initiatives support students as they pursue a health care career with less financial worry. Thanks to the generous community support of the 5th Annual Denim & Diamonds Benefit, a Steris® surgical table was purchased with a portion of the proceeds from this year’s event. The table is a highly versatile general surgical table, giving the surgical team the flexibility, control, and convenience they need for today’s patients and procedures. Electro-hydraulically operated, the table is designed to accommodate virtually all patients with generous weight and height ranges, contours to most patient postures with a four section tabletop, and provides access for C-arm, permitting high quality images crucial to a multitude of procedures. “The Perioperative department is very excited for our new surgical
table! The new table will enhance patient safety, facilitate surgery exposure, and optimize workplace ergonomics,” states Amanda Sandstrom, perioperative supervisor.
State of the art equipment in the cardiovascular lab was made possible by the generosity of the W.S. & E.C. Jones Testamentary Trust. 4
Amy Feldkamp and Donald Wilcox were selected for the 2014 Health Care Student Intern Program sponsored by the Newman Regional Health Foundation. Amy graduated in May 2014 with a Bachelor of Science in Biology and a Minor in Chemistry. She was an honor student and very active in various activities on campus. Donald graduated in May 2015 with a Bachelor of Science in Biology and an Entrepreneurship Minor. Donald is also an honor student and is a member of the track team. Students are exposed to a variety of different areas learning about direct patient care and “behind the scenes” roles and how they indirectly contribute to patient care. Beta Sigma Phi Endowed Fund has reached an endowed amount of $14,490. Resources will be available for cardiac services for future generations. Funds for charity care at Newman Regional Health. Scholarships for students at Emporia State University Department of Nursing. Investment to Foundation Board restricted endowed funds – Advanced Technology, Endowment Growth, Lifetime of Learning, and future Foundation projects.
FINANCIAL STATEMENT 2014 Revenue Interest Income Realized gain (loss) Donations-Unrestricted Donations-Restricted Rental Income Total Revenue
101,713 150,098 90,519 Includes gifts in-kind and accrual for third year $550,000 cardiology 621,834 grant from W.S. & E.C. Jones Testamentary Trust 6,000 970,164
Expenses Operating Fundraising Expense
Hospice Fundraising Expense Hospice Initiatives Total Expense
Includes gifts in-kind and accrual for third year $550,000 cardiology 664,474 grant from W.S. & E.C. Jones Testamentary Trust 500 28,848 811,751
Excess revenue over expenses
Overall, 10% of 2014 expenditures were for operating expenses. 90% of expenditures were for Foundation and Hospice initiatives. Restricted donations (Revenue) and Foundation initiatives (Expenses) include the accrual for the third year installment of $550,000 for the cardiology grant from the W.S. & E.C. Jones Testamentary Trust. According to the grant, the third year payment was contingent upon achieving a certain case load. That case load was achieved prior to year end. According to accounting standards, the requirement for earning the grant has been met and therefore should be accrued as earnings at that point in time.
PORTFOLIO INVESTMENT MANAGEMENT The Newman Regional Health Foundation Board of Directors acknowledge responsibility to prudently manage funds under its stewardship, with the goal to realize stable, long-term growth of funds gifted to the Foundation while providing an annual source of funds to attain the mission of the Foundation. Growth with income is the general guide for our investment account with UMB, in adherence to the Foundation’s established investment policy. The guide is individualized for us, using the researched and approved securities by UMB’s economic team. The Finance committee continues to review investment performance on a bi-monthly basis. The Foundation is very pleased with the relationship it has developed with UMB and their investment representatives. They are very attentive to our interests and needs and have a depth of knowledge, experience and a support system that will help us meet our goals. Foundation assets 2014 year-end totaled $5,535,712. Foundation investments showed a year-end unrealized gain of $698,312. There was an increase in total assets of $99,341. Fund balance at year-end was $4,970,544, an increase of $190,551 from 2013.
DONORS TO NEWMAN REGIONAL HEALTH FOUNDATION BETWEEN JANUARY 1 AND DECEMBER 31, 2014 INDIVIDUALS Receipted Gifts 2014 Mr. and Mrs. Mike Alingh Mr. and Mrs. Gary Andrews Heather Arndt and Monte Aylward Dr. and Mrs. Dewayne Backhus Mr. and Mrs. Donald Bailey Ms. Kayla Baker Mr. William Ballard Bill and Gay Barnes Mr. and Mrs. Michael Barrett Ms. Sandy Bell Mr. and Mrs. Thomas Bell Mr. and Mrs. Michael Black Harold and Joanie Blits Merle Bolz, PhD Mr. and Mrs. John Briggs Mrs. Alice Brockhouse Ms. Ashley Brooks Mr. and Mrs. Barry Brooks Eddie & Vicki Brooks Dr. and Mrs. Derek Brown Dr. and Mrs. Val J. Brown Dr. and Mrs. W.R. Browning Mr. and Mrs. Cleat Buckbee Ms. Lisa Bullock Scott and Danica Case Kent & Stacey Clodfelter Mrs. Ann Cochennet Mr. and Mrs. Jim Cress
Ms. Miriam J. Dale Ms. Carol Daniels Mr. and Mrs. Dale Davis Mr. and Mrs. Robert Davis Dr. and Mrs. Todd Detweiler Mr. and Mrs. William Dick Mr. and Mrs. Robert Dieker Mr. and Mrs. Charles Doeden Mr. and Mrs. Robert Doudican Richard and Monica Duncan Mr. and Mrs. Michael Dvorak Ms. Margaret Edlund Ms. Connie Fager Mr. and Mrs. Larry Finley Dr. Mulgeta Fissha and Dr. Semhal Abbay Mr. and Mrs. Kevin Flott Greg and Holly French Ms. Connie Geiger Dr. and Mrs. James Geitz Jon and Ali Geitz Dr. and Mrs. Duane Ginavan Dr. and Mrs. James Glenn Mrs. Dorothy Goldsberry Dr. and Mrs. Scott Gordon Dr. JP Greenwood and Ms. Renee Dinsmore Mrs. Jeanne Groh Bob Grover and Susan Fowler 6
Mr. and Mrs. Howard Gunkel Ms. Elizabeth Haag Ms. Lindsey Hall Darrin and Steffanie Hall Mr. and Mrs. Ken Hanson Dr. and Mrs. Tim Harris Pam Harrison, M.D. Mrs. Dorine Harter Brad and Karen Hastert Dr. and Mrs. Marshall Havenhill Kent & Jodi Heermann Dr. and Mrs. Bryce Heitman Ms. Ruby Hertlein Don and Robbie Hill Ms. Jennifer Hitt Mr. Travis Hitt Dean Hollenbeck, PhD Mr. and Mrs. James F Hoy Ms. Maretta Huntington Mr. and Mrs. Robert K Hush Rev. William and Anita Imhoff Mrs. Bonnabelle Iverson Ms. Jere Jacobi Mr. and Mrs. Russ Jones Mr. and Mrs. Gerald Karr Ms. Lesa Kendus Dr. and Mrs. Lynn Kindred Ms. Debra Kline Dr. and Mrs. Stephen Knecht
Mr. and Mrs. Brad Kraft Ms. Ginger Kraft Mr. and Mrs. Dale T Krisman Mr. and Mrs. Steve Kusmaul Ms. Kathy Lauer Mr. and Mrs. Nick Laurent Ms. Mary Ann Law Dr. and Mrs. Andy Legako Ms. Cynthia Linsey Mr. Jim Lowther Mr. and Mrs. Gary Lukert Mrs. Paula Lumley Mr. Jeff Lutke Ms. Judy Mahan Dr. and Mrs. Thomas Mais Mr. and Mrs. Doug Maley Wade and Wilma Malone Mr. John Matson Daryl and Amie May Mr. and Mrs. Wayne McClelland Mr. and Mrs. Douglas B McGaw Mr. and Mrs. Larry Mechtley Mr. and Mrs. Marshall Miller Ms. Judy A Moore Mr. and Mrs. Kevin Moore Mr. and Mrs. Jeff K Moran Ms. Susan Morrow Mr. and Mrs. Jim Muckenthaler Mr. and Mrs. Calvin Murphy Mr. and Mrs. David Murphy Mr. and Mrs. Gerald E Murphy Kevin and Tammi Ogle Mr. and Mrs. Jim O’Mara Philip and Kathy Orear
Mr. and Mrs. Darin Parmenter Ms. Amber Peak Stan and Amy Perry Chuck and Julie Pettijohn Cathy and Keith Pimple Mr. and Mrs. Jon Pool Mr. and Mrs. Richard Porter Todd and Julia Pyle Justin and Lynn Redeker Mrs. Jane Reeble Ms. Loretta Rice Mr. and Mrs. Carl Richardson Ms. Clara Roberts Roger Roberts, M.D. Ms. Maria Rodriquez Mr. Ken Rychlick Ms. Linda Sadowski Ms. Ashley Dunn-Sanford, RN Mr. and Mrs. Jamie Sauder Ms. Paula Sauder Jim and Karen Schell Ms. Steph Scheve Ms. Dorothy Schrader Jim and SherLynn Schwindt Mrs. Mary Shepherd Dr. and Mrs. Michael Shonrock Dr. Kim Simons and Ms. Jami Reever Ms. Elizabeth Sixbey Ms. Erica Brinkman-Smith Ms. Sarah Somerhalder Ms. Karen Sommers Ms. Tonya Soyez Charles and Amanda Steffes
Max and Sharon Stewart Dr. and Mrs. Robert Stewart Mr. and Mrs. Chester W Stone Mr. and Mrs. Scott Stormont Mr. and Mrs. Glen Strickland Mr. and Mrs. Doug Stueve Mr. and Mrs. Robert Symmonds Mr. and Mrs. Wayne Symmonds Mr. and Mrs. Steve Ternes David and Jan Traylor Dr. and Mrs. Matthew Turner Mr. Richard S Utter Mr. and Mrs. Jay Vander Velde Mr. and Mrs. Frank Voorhees Mr. and Mrs. Jerry Waddell Jim and Landace Wayman Dr. and Mrs. Ken Weaver Mr. and Mrs. Roger Wells Glen and Ginger Wessel Mr. and Mrs. Tomas Wheeler Mr. Ty R Wheeler Rick and Jami White Mr. and Mrs. Michael Williams Sharon Williams Mr. Dan Wilson Justine Wiltz, RN Brent and Melissa Windsor Mrs. Ruth J Wise Mr. and Mrs. Jim Witt Mrs. Betty Wright Dr. and Mrs. Kendall Wright Mr. and Mrs. Robert Wright Mr. and Mrs. Adam Ziesmer
BUSINESSES Receipted Gifts 2014 ACI/Boland Architects AT-HOME Health Care, Inc. B.E. Smith Boston Scientific Corporation Candlewood Suites-Emporia Carter Home Builders Central Care Cancer Center Clark, Carpet and Tile Clint Bowyer Autoplex Coach’s Grill & Bar Community Foundation of Central Illinois CoreFirst Bank & Trust Country Mart North Store Credit Union of Emporia Doterra Essential Oils Emporia Anesthesia Associates, P.A.
Emporia Presbyterian Manor ESB Financial ESU Foundation EVCO Evergreen Design Build Flint Hills Beverage Flint Hills Counseling & Consulting Center George Groh & Sons, Inc. Gerald Schumann Electric, Inc. Hannah Orthodontics, P.A. Harter Insurance & Financial Services Hill Family Properties Hill for Representative Hill’s Pet Nutrition, LLC Holiday Resort 7
Home Town Health Care, LLC Internal Medicine Associates, LLC Joseph A. Laudie DDS PA Kansas Center for Pain Relief KansasLand Bank Kari’s Diamonds LLC Lathrop & Gage LLP Lockton Companies LLC Lyon County State Bank March of Dimes Mary Kay Cosmetics Medical Staff-Newman Regional Health Mike Alpers Agency, Inc. Newman Medical Partners Newman Regional Health Auxiliary Olpe State Bank
Peterson Laboratory Services, P.A. Pool & Associate, Chartered Premier Designs Jewelry Radiology & Nuclear Medicine Reynolds & Anliker Eye Physicians & Surgeons, P.A. Roberts-Blue-Barnett Funeral Home Rupp Urology Saint Luke’s Cardiovascular Consultants Sauder Custom Fabrication, Inc.
Schreiner Energies State Farm Insurance – Pete Euler Stormont Vail Foundation Stormont-Vail Healthcare Tastefully Simple The Eye Doctors The Flint Hills Shopper The Kansa Foot Center The Longaberger Co. The Medicine Shoppe Thirty-One Gifts
Topeka Ear, Nose & Throat, P.A. Tupperware UMB Jay W. Vander Velde Attorney at Law Vektek, Inc. Watkins Wendling Noe Nelson & Johnson, LLC Westar Energy Wolf Creek Nuclear Operating Corp.
ESTATES AND TRUSTS
Receipted Gifts 2014 Capitol Federal Foundation Jane and Bernard Reeble Foundation
Receipted Gifts 2014 W.S. & E.C. Jones Testamentary Trust, Bank of America, Trustee Emil Babinger Charitable Trust
CIVIC, NONPROFIT AND GOVERNMENTAL ORGANIZATIONS Receipted Gifts 2014 Beta Sigma Phi Flint Hills Rodeo Association Flint Hills Technical College
GIFTS IN KIND Receipted Gifts 2014 Gary and Eliza Ace Ad Astra AKA Marketing & Promotions, LLC Bennett Dental Group Amanda’s Bakery & Cafe Bobby D’s Merchant St BBQ, Inc. Botanica, The Wichita Gardens Brown’s Shoe Fit Company Ken and Marilyn Buchele Buckeye Creek Art Studio/Dale Hartley Bath Expressions Casa Ramos Casey Wilson Photography Grant Charpentier Coach’s Grill & Bar Coffelt Sign Company Cottonwood Falls Collectibles Country Mart North Dairy Queen Designs by Sharon Dynamic Discs Emporia Area Chamber of Commerce & CVB Emporia Arts Council Emporia Farmer’s Market Emporia Granada Theater
Emporia State University Flint Hills Mall Merchant Assoc. Forget-Me-Not Productions John Forsythe Freddy’s Frozen Custard & Steakburgers Gambino’s Granada Coffee Company Grand Central Hotel Granada Theater Hopkins Manufacturing, Inc. Hostess Brands LLC House of Ma J Schrock Photography Java Cat Jimmy John’s Gourmet Sandwiches Junque Drawer Emporium Kansas City Chiefs Kansas City Royals Kari’s Diamonds, LLC David Kemp Jason Kewley Deanne Korsak KVOE 1400, Country 101.7, Mix 104.9 L&L Pets La Hacienda 8
Lark Inn Guesthouses Lathrop & Gage LLP Leslie’s Interior Design Mark II Lumber Mary Kay Cosmetics Terry Maxwell Mel’s Tire, LLC Midwest LifeTeam Mike’s Sporting Goods Sarah Mounkes Mr. G’s Carwash Navrat’s Inc. Nelson-Atkins Museum of Art Newman Family Medicine Newman Regional Health Foundation Board of Directors Newman Regional Health Staff Auxiliary, Cardiopulmonary Services, Administration, 3rd Floor, Breast Care Center, Physical Therapy, Hand In Hand Hospice, Lab, Cath Lab, Nutrition Services, Wound Care Center Ogle Construction Oklahoma Joe’s BBQ Orange Leaf
Paula’s Creations Persimmon Forge Pizza Hut Pizza Ranch Plum Bazaar Powell Gardens Prairie Land Partners Ranch Rules Rhinestones & Rust Rockin’ Z Ice, LLC Rollers Steve Sauder Sedgwick County Zoo Shanghai Chinese Restaurant
Lanne Shayes Shoe Sensations Spangle’s Spring Creek Creations Mary Stauffer Starbucks Sterling House Emporia Studio 11 Boutique Studio 50.4 Tallgrass Art & Frame Team Hope The Emporia Gazette The Lark Inn The Miracle Café
The Pampered Chef The Sweet Granada Thurston’s Plus Auto Body & More Trend Centre Union Station Waters True Value Hardware Evora Wheeler Lindy Whetzel
Wichita Thunder Wichita Wingnuts
2014 BOARD OF DIRECTORS NEWMAN REGIONAL HEALTH FOUNDATION CHAIR: Jay Vander Velde, Attorney at Law VICE CHAIR: Larry Finley, CRNA – Emporia Anesthesia Associates, P.A. SECRETARY/TREASURER: Richard Duncan – Owner, Navrat’s Inc. Jennifer Browning – Madison, Kansas Lori Clark – Co-Owner, Clark Carpet & Tile, Inc. Ken Hanson – Marketing Director, Presbyterian Manor of Emporia Don Hill – Pharmacist, Kansas State Representative Teresa Maley – Retired Educator Jon Pool, CPA – Pool & Associate, Chartered Michael Shonrock, PhD – President Emporia State University Tom Thompson – President, Lyon County State Bank Ty Wheeler – Kansas Legal Services, Managing Attorney Ex-officio- Voting Robert Wright – CEO Newman Regional Health Holly French – CFO Newman Regional Health Jodi Heermann – Executive Director, Newman Regional Health Foundation
2014 NEWMAN REGIONAL HEALTH FOUNDATION COMMITTEES FINANCE: Richard Duncan, Holly French, Jon Pool, Tom Thompson, Jay Vander Velde DEVELOPMENT AND FUNDRAISING: Lori Clark, Teresa Maley, Ty Wheeler STEWARDSHIP AND RECOGNITION: Jennifer Browning, Larry Finley, Teresa Maley, Michael Shonrock HOSPICE CARE ADVISORY COMMITTEE: Ken Hanson, Don Hill, Marilyn Laird, Vicki Lopez, Rev. Norbert Tegtmeier, Andrea Elwood, Director, Julia Pyle, Holly French CONTACT INFORMATION: Jodi Heermann, Executive Director, Newman Regional Health Foundation, 1201 West 12th Avenue, Emporia, KS 66801, 620-341-7781, [email protected]
Julie Pettijohn, Administrative Assistant, 620-343-6800 Ext. 1921, [email protected]