2011 Facts & Figures IKEA RETAILING WORLDWIDE SEPTEMBER 2010 – AUGUST 2011
A year of challenges and opportunities The IKEA business year 2011 has been a somewhat
and continued to grow and gain market share. Overall, more people are visiting IKEA stores and this is resulting in a continued increase in turnover.
overwhelming year with a number of dramatic
In business year 2011, for the first time ever, more
events occurring around the world. The world has,
than half of the world’s population now live in highly
among other things, faced a devastating earthquake
populated areas. In addition, more and more people
and tsunami leading to a nuclear disaster in Japan,
are moving to urban areas to look for jobs, among
an entire IKEA store destroyed by fire in Israel and
other things. As a result, the already limited space
ongoing unrest in the Middle East and Northern
in urban areas will further decrease over the coming
Africa. These events have affected not only a
years.
number of IKEA retailers but also thousands of IKEA co-workers.
Small space is a living reality. Today, almost 80% of IKEA customers, in all living situations, have their
The economic crisis hit most of the Western world
homes in highly populated areas. The vast majority
with full force during the business year. This has led
lives in apartments with limited space. So, the need
to almost a standstill in the housing business on
for smart use of small space is rapidly increasing.
many IKEA markets, which in turn affects the home furnishing business. Today, IKEA retailers operate in very difficult market conditions on several of these markets.
WIND UP A BETTER FUTURE
However, the IKEA Concept has proven to be strong
The LJUSA hand-driven torch has no batteries. Instead, it is powered by a capacitor that stores the energy that you generate yourself by winding the lever. Wind it 20–30 times and the LED diodes light up for about 1½ minutes.
Small space living is one of the IKEA long-term home furnishing priorities. Starting in September 2011, IKEA stores all over the world will begin presenting smart solutions and smart products from the entire IKEA range to turn Small Space Living into Smart Space Living!
LJUSA is a torch that is made to be played with, which is why it has a shape that makes it easy to hold, even if you are only 3 years old. Hopefully, playing with LJUSA will inspire children’s curiosity about how electric light works. It is a torch that literally never runs out of energy for play.
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© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
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The IKEA vision
“To create a better everyday life for the many people.”
Home is the most important place in the world! The IKEA Concept is founded on a low-price offer
Today, close to 151,000 dedicated co-workers work
in home furnishing. This will never change. The IKEA
under the IKEA Brand to accomplish the IKEA vision,
Concept is, however, a living concept that is continu-
to create a better everyday life for the many people.
ously being developed and improved. Every day,
And to make your life at home a little bit easier,
small (and sometimes big) steps are taken to create
a little bit more beautiful, and a little bit more
even more benefits at home for the many people.
enjoyable. That is how all co-workers strive to fulfil
The IKEA product range is unique. The range is built on knowledge gained about life at home from the many people on all markets. It is developed, designed and manufactured by talented and skilled
the commitment to the many people. So, it is no surprise that everyone working under the IKEA Brand believes home is the most important place in the world!
people who know material and production techniques and understand that careful use of materials and resources keeps prices low.
The IKEA business idea
s “To offer a wide range of well-designed, functional home furnishing product at prices so low that as many people as possible will be able to afford them.”
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© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
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IKEA facts around the globe NEW! CHINA SHANGHAI (BEICAI) new
ASIA CHINA (12) JAPAN (5) MALAYSIA (1) SINGAPORE (2) TAIWAN (4)
GERMANY BERLIN (LICHTENBERG) new GREECE IOANNINA new ITALY CATANIA new NORWAY SØRLANDET new
49
RUSSIA UFA new SWEDEN VÄSTERÅS relocation SWEDEN HELSINGBORG relocation SWITZERLAND VERNIER new TURKEY ANKARA new UAE ABU DHABI relocation USA CENTENNIAL new
IKEA STORES 260
285
301
325
316
1
1
1954
2007
2008
2009
2010
2011
26
TURNOVER (EUR billion. Sales tax not included).
208
IKEA CATALOGUES (Million copies)
20.7
22.5
22.7
23.8
191
175
199
199
AUSTRALIA
5
IKEA STORE VISITS (Million)
225 200
8
EUROPE AUSTRIA (7) BELGIUM (6) CYPRUS (1) CZECH REPUBLIC (4) DENMARK (5) FINLAND (4) FRANCE (28) GERMANY (46) GREECE (5) HUNGARY (2) ICELAND (1) ITALY (19) THE NETHERLANDS (12) NORWAY (6) POLAND (8) PORTUGAL (3) REPUBLIC OF IRELAND (1) ROMANIA (1) RUSSIA (13) SLOVAKIA (1) SPAIN (17) SWEDEN (17) SWITZERLAND (8) TURKEY (5) UNITED KINGDOM (18)
CARIBBEAN DOMINICAN REPUBLIC (1)
583
198
24
MIDDLE EAST ISRAEL (2) KUWAIT (1) SAUDI ARABIA (3) UNITED ARAB EMIRATES (2)
238
NORTH AMERICA CANADA (11) USA (38)
632
660
699
904
734
IKEA WEBSITE VISITS (Million)
737
585 473
150 125 100
75
0.05
50
0.001 1954
6
2007
2008
2009
2010
2011
© INTER IKEA SYSTEMS B.V. 2011
25
0.5
0
1954
(FACTS & FIGURES 2011)
2007
2008
1 010 201 2009 2
1954
2007
2008
2009
2010
2011
2008
© INTER IKEA SYSTEMS B.V. 2011
2009
2010
(FACTS & FIGURES 2011)
2011
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AUSTRALIA (5)
Welcome to the world! Another 12 steps were taken to get closer to accomplishing the IKEA vision. 12 new IKEA stores in 11 countries were welcomed during the IKEA business
NEW! CHINA SHANGHAI (BEICAI) 23 June 2011 new GERMANY BERLIN
(LICHTENBERG)
size m2
2010
46,700
SHANGHAI (BEICAI) new 2011
49,350
PARIS (THIAIS)
2007
23,900
GRENOBLE
2007
28,500
BREST
2008
24,000
PARIS (VELIZY)
2008
10,700
RENNES
2008
27,500
ROUEN
2008
30,600
size m2
TOURS
2008
29,900
PRAGUE (ZLICIN)
1991 (96) 21,300
REIMS
2010
29,600
AVIGNON (VEDENE)
2010
25,700
1975 (04) 26,000
PERTH
1986 (08) 26,600
BRISBANE (LOGAN)
1987 (06) 29,100
CYPRUS (1)
MELBOURNE (RICHMOND)
2003
21,600
NICOSIA
ADELAIDE
2006
23,500
49,350 m2
13 December 2010 new 33,400 m2
SHENYANG
SYDNEY (HOMEBUSH BAY)
2007
CZECH REPUBLIC (4) AUSTRIA (7)
size m2
size m2 21,000
GREECE IOANNINA 18 December 2010 new
28,400 m2
year. Nine of these stores are expanding the IKEA
VIENNA (VÖSENDORF)
BRNO
1998
25,200
ITALY CATANIA 9 March 2011 new
29,400 m2
GRAZ (WEBLINGER GÜRTEL) 1989 (01) 26,800
OSTRAVA
2001
12,600
market in their respective countries, while the
NORWAY SØRLANDET 21 October 2010 new
34,500 m2
HAID
1991 (06) 27,400
PRAGUE (CERNY MOST)
2004
23,500
RUSSIA UFA 25 August 2011 new
28,000 m
VIENNA (NORTH)
1999
29,700
SWEDEN VÄSTERÅS 13 April 2011 relocation
35,700 m2
INNSBRUCK
2000
16,000
DENMARK (5)
SWEDEN HELSINGBORG 1 September 2010 relocation
31,600 m2
SALZBURG
2003
26,000
COPENHAGEN (TÅSTRUP)
1969 (01) 27,100
GROSSBURGWEDEL
1976 (00) 18,500
SWITZERLAND VERNIER 15 September 2010 new
24,300 m2
KLAGENFURT
2008
25,000
ÅRHUS
1980 (99) 13,700
BREMEN (BRINKUM)
1976 (00) 21,700
TURKEY ANKARA 23 June 2011 new
36,500 m2
ODENSE
1985 (09) 32,400
UAE ABU DHABI 15 March 2011 relocation
29,400 m2
BELGIUM (6)
USA CENTENNIAL 27 July 2011 new
37,900 m2
BRUSSELS (ZAVENTEM)
1984 (02) 30,100
ANTWERP (WILRIJK)
1985
HOGNOUL
1985 (01) 32,700
DOMINICAN REPUBLIC (1)
BRUSSELS (ANDERLECHT)
2005
29,700
SANTO DOMINGO
ARLON
2005
27,000
GENT
2008
32,500
remaining three were existing stores that relocated. In addition, several IKEA stores have been extended or refurbished during the same period in order to serve the many people even better. There are now 325 IKEA stores operating around the world.
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All store establishments as of August 2011 are listed on the following pages. Information includes the number of stores per country, location, opening year and (in brackets) latest relocation year.
Opening of IKEA Catania, Italy.
1977 (81) 37,900
CANADA (11)
size m2
size m2
size m2
MUNICH (ECHING)
1974 (00) 32,200
COLOGNE (GODORF)
1975 (91) 37,500
FRANKFURT (WALLAU)
1977 (01) 34,300
COPENHAGEN (GENTOFTE) 1995
18,600
DORTMUND (UNNA)
1978 (04) 28,100
AALBORG
28,000
BERLIN (SPANDAU)
1979 (02) 34,600
DÜSSELDORF (KAARST)
1979 (93) 13,900
KASSEL
1980 (94) 25,300
FREIBURG
1981 (99) 25,200
HEIDELBERG (WALLDORF)
1981
NÜRNBERG (FÜRTH)
1981 (04) 34,500
2010
15,200
size m2
GERMANY (46)
2010
FINLAND (4)
size m2 26,150 size m2
30,600
HELSINKI (ESPOO)
1996
16,800
SAARBRÜCKEN (LISDORF) 1981 (98) 19,700
HELSINKI (VANTAA)
2003
26,200
HAMBURG (SCHNELSEN)
1989 (00) 31,200
Note: the opening year stated in the list on the
VANCOUVER (RICHMOND) 1976 (93) 18,600
RAISIO
2008
27,600
LEIPZIG (GÜNTERSDORF)
1992 (94) 19,000
following pages refers to the calendar year, not to
TORONTO (NORTH YORK)
1977 (99) 24,600
TAMPERE
2010
29,500
CHEMNITZ
1992 (94) 20,400
EDMONTON
1978 (03) 28,700
ESSEN
1993
23,000
CALGARY
1979 (04) 22,100
FRANCE (28)
BERLIN (WALTERSDORF)
1993
25,000
OTTAWA (PINECREST)
1979 (94) 11,000
PARIS (EVRY)
1983 (94) 31,900
BRAUNSCHWEIG
1993 (02) 22,100
MONTREAL
BIELEFELD
1996 (02) 22,100
the IKEA business year. ed Arab Emirates. The new IKEA Abu Dhabi, Unit
(VILLE ST LAURENT)
1982 (00) 24,200
MARSEILLE (VITROLLES)
1985
TORONTO (BURLINGTON)
1991 (00) 19,200
PARIS NORTH (ROISSY)
1986 (99) 32,800
FRANKFURT (HANAU)
1997
TORONTO (ETOBICOKE)
2001
29,800
LYON (ST PRIEST)
1987
20,300
STUTTGART
(SINDELFINGEN)
1997
25,600
VANCOUVER (COQUITLAM) 2002
31,900
LILLE (LOMME)
1988 (01) 25,200
STUTTGART
(LUDWIGSBURG)
1998
29,500
TORONTO (VAUGHAN)
26,800
BORDEAUX
1990 (00) 21,100
DORTMUND (KLEY)
1999
29,500
29,000
PARIS WEST (PLAISIR)
1992 (00) 26,900
DÜSSELDORF (REISHOLZ)
1999
29,300
TOULOUSE
1995
DRESDEN
2001
30,300
1996 (01) 33,800
REGENSBURG
2001
23,400
2003
MONTREAL (BOUCHERVILLE) 2003 CHINA (12)
LOREM IPSUM DOLOR
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© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
size m2
size m2
PARIS
(VILLIERS SUR MARNE)
16,200
23,600
22,200
HONG KONG (KOWLOON)
1975 (10)
7,700
STRASBOURG
1999
21,500
KIEL
2002
29,300
HONG KONG (SHATIN)
1987 (09)
8,400
METZ
2000
22,000
HAMBURG (MOORFLEET)
2002
36,400
HONG KONG
1993
5,600
TOULON
2001
19,600
ULM
2003
30,400
SHANGHAI (XYHUI)
1998 (03) 38,200
NANTES
2002
24,300
MUNICH (BRUNNTHAL)
2003
37,600
BEIJING (CHAO YANG)
1998 (06) 43,300
PARIS (FRANCONVILLE)
2005
35,400
BERLIN (TEMPELHOF)
2003
37,200
GUANGZHOU
2005
16,000
DIJON
2005
24,300
MANNHEIM
2004
34,800
CHENGDU
2006
24,800
ST. ETIENNE
2005
28,300
DUISBURG
2005
30,900
SHENZHEN
2008
33,400
MONTPELLIER
2005
21,300
SIEGEN
2005
25,000
NANJING
2008
31,300
MARSEILLE (LA VALENTINE) 2006
26,100
OSNABRÜCK
2005
27,400
DALIAN
2009
42,600
HENIN BEAUMONT
23,700
ERFURT
2005
28,700
(CAUSEWAY BAY)
2007
illum set amir facilisi at vero se mole moda. © INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
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PORTUGAL (3)
KOBLENZ
2006
28,600
MILAN (SAN GIULIANO)
2010
31,400
HANNOVER EXPO-PARK
2006
36,200
CATANIA new
2011
29,400
AUGSBURG
2006
30,800
FRANKFURT
2007
38,200
JAPAN (5)
OLDENBURG
2007
39,700
TOKYO (FUNABASHI)
2006
41,100
ROSTOCK
2007
19,700
TOKYO (KOHOKU)
2006
40,900
ROMANIA (1)
COLOGNE (BUTZWEILER)
2009
44,000
KOBE (PORT ISLAND)
2008
39,400
BUCHAREST
WÜRZBURG
2009
29,600
TSURUHAMA
2008
38,500
new 2010
33,400
TOKYO (SHIN MISATO)
2009
35,700
BERLIN
(NIEDER-ESCHBACH)
(LICHTENBERG)
GREECE (5)
size m2
KUWAIT (1)
THESSALONIKI
2001
20,700
KUWAIT CITY
ATHENS (EAST)
2004
25,000
ATHENS (CENTRE)
2008
25,000
MALAYSIA (1)
LARISSA
2009
25,500
KUALA LUMPUR
IOANNINA new
2010
28,400
(DAMANSARA)
1996 (03) 35,000 size m2
2007
28,300
UNITED ARAB EMIRATES (2)
size m2
TEMPE
2004
26,900
ALFAGRIDE
2004
36,500
MALAGA
2007
28,100
DUBAI
1991 (05) 25,400
ATLANTA
2005
31,600
PORTO (MATOSINHOS)
2007
32,200
JEREZ
2010
33,700
ABU DHABI relocation
2001 (11) 29,400
DALLAS
2005
29,000
LISBON (LOURES)
2010
32,600
A CORUÑA
2010
27,900
CHICAGO (BOLINGBROOK) 2005
28,800
BOSTON (STOUGHTON)
2005
32,000
1987 (97) 25,900
WEST SACRAMENTO
2006
24,200
LONDON (WEMBLEY)
1988 (99) 31,100
DETROIT (CANTON)
2006
28,900
BIRMINGHAM
1991
27,200
AUSTIN (ROUND ROCK)
2006
23,800
27,000
SALT LAKE CITY (DRAPER) 2007
24,000
UNITED KINGDOM (18) size m2
2007
26,000
SWEDEN (17) ÄLMHULT STOCKHOLM
RUSSIA (13)
size m2
size m2
1958 (02) 21,900 (KUNGENS KURVA)
1965 (02) 56,300
MANCHESTER
(WARRINGTON)
size m2
SUNDSVALL
1966 (06) 26,300
GATESHEAD
1992
1966 (09) 32,000
LONDON (CROYDON)
1992 (00) 34,500
PORTLAND
2007
27,500
MOSCOW (KHIMKI)
2000
32,500
MALMÖ
MOSCOW (TEPLY STAN)
2001
33,300
GOTHENBURG (KÅLLARED) 1972 (96) 30,600
LEEDS
1995 (04) 21,100
MIAMI (SUNRISE)
2007
24,300
ST. PETERSBURG
2003
27,800
LINKÖPING
1977 (00) 18,400
LONDON (LAKESIDE)
1996 (00) 35,300
ORLANDO
2007
28,700
2004
23,300
JÖNKÖPING
1981 (02) 22,200
NOTTINGHAM
1997 (04) 23,300
CINCINATTI
MOSCOW (BELAYA DACHA) 2005
27,200
GÄVLE
1981 (99) 13,000
BRISTOL
1999
24,800
YEKATERINBURG
2006
28,200
HELSINGBORG relocation 1982 (10) 31,600
EDINBURGH
1999
20,100
NIZHNIY NOVGOROD
2006
28,100
ÖREBRO
1982 (91) 17,400
GLASGOW (BRAEHEAD)
2001 (02) 28,900
ST. PETERBURG (PARNAS) 2006
27,800
UPPSALA
1982 (09) 38,600
CARDIFF
2003
25,900
(DYBENKO)
KAZAN size m2
MADRID (VALLECAS)
AMSTERDAM
1982 (85) 30,900
NOVISIBIRSK
2007
23,000
VÄSTERÅS relocation
1984 (11) 35,700
TOTTENHAM (EDMONTON) 2005
28,300
BUDAPEST
1990 (03) 18,600
ARNHEM (DUIVEN)
1983 (99) 19,600
ROSTOV
2007
23,900
STOCKHOLM (BARKARBY)
1993
30,400
MILTON KEYNES
2005
24,200
BUDAPEST (BUDAÖRS)
1999
DELFT
1992
KRASNODAR
2008
24,300
GOTHENBURG (BÄCKEBOL) 2004
28,100
MANCHESTER
2006
27,300
EINDHOVEN
1992 (01) 19,900
OMSK
2009
22,900
KALMAR
2006
23,600
BELFAST
2007
30,300
size m2
HEERLEN
1994 (00) 21,000
UFA new
2011
HAPARANDA
2006
30,300
COVENTRY
2007
28,600
1981 (06) 20,700
UTRECHT
1996
KARLSTAD
2007
23,900
SOUTHAMPTON
2009
29,400
GRONINGEN
1997 (05) 27,100
SAUDI ARABIA (3)
2001
24,600
JEDDAH
1983 (04) 28,400
SWITZERLAND (8)
HENGELO
2002
24,600
RIYADH
1993 (04) 28,700
ZÜRICH (SPREITENBACH)
1973 (06) 34,500
PHILADELPHIA
BREDA
2003
24,700
DHAHRAN
2008
LAUSANNE (AUBONNE)
1979 (93) 21,400
WASHINGTON
HAARLEM
2005
33,200
GRANCIA
1991 (99) 12,900
BALTIMORE
1988
AMERSFOORT
2006
30,700
BERN (LYSSACH)
1996
PITTSBURGH
1989 (94) 17,900
ICELAND (1) REYKJAVIK
IRELAND (1) DUBLIN
2009
ISRAEL (2)
size m2
size m2
1984 (06) 21,500
THE NETHERLANDS (12) HUNGARY (2)
size m2
size m2
19,800
size m2 33,800 size m2
TEL AVIV (NETANYA)
2001
23,300
TEL AVIV (RISHON)
2010
24,600
ROTTERDAM
(BARENDRECHT)
NORWAY (6) ITALY (19)
size m2
30,700
17,000
size m2
OSLO (SLEPENDEN)
1963 (08) 32,600
SINGAPORE (2)
NEW JERSEY (ELIZABETH) 1990 (99) 32,700
23,100
LOS ANGELES (BURBANK) 1990 (98) 24,300
ST. GALLEN
2007
26,300
NEW YORK (HICKSVILLE)
1991
21,300
VERNIER new
2010
24,300
LOS ANGELES (CARSON)
1992
18,700
LOS ANGELES
1992 (03) 30,100
FORUS
1988
13,800
BRATISLAVA
MILAN (CORSICO)
1992 (07) 30,900
OSLO (FURUSET)
1998
21,500
BRESCIA (RONCADELLE)
1992 (05) 26,800
LEANGEN
2002
23,400
SØRLANDET new
2010
34,500
ROME (ANAGNINA)
2000
25,900
POLAND (8)
FLORENCE
2002
28,300
POZNAN
1991 (99) 29,500
NAPLES
2004
32,700
GDANSK
ROME (PORTA DI ROMA)
2005
30,600
PADOVA
2005
ANCONA
2006
BARI
30,000 size m2
1992 (02) 22,700 TAIWAN (4)
SPAIN (17) GRAN CANARIA
(LAS PALMAS)
size m
1981 (92)
2
7,700
size m2
(COSTA MESA)
LOS ANGELES (COVINA)
1992 (03) 29,100
TAIPEI (ASIA-WORLD)
1998
10,300
HOUSTON
1992 (04) 28,600
TAOYUAN
2004
15,000
SEATTLE
1994
1983 (00) 14,600
HSINCHUANG
2006
27,100
CHICAGO (SCHAUMBURG) 1998 (01) 41,100
MALLORCA (PALMA)
1992
7,200
KAOHSIUNG
2006
23,400
SAN FRANCISCO
BARCELONA (BADALONA)
1996
31,000
1993 (98) 25,300
MADRID (ALCORCÓN)
1996
22,100
TURKEY (5)
WARSAW (JANKI)
1993
25,300
MADRID (SAN SEBASTIAN) 1999
29,900
ISTANBUL (UMRANIYE)
2005
31,000
NEW JERSEY (PARAMUS)
34,800
WROCLAW
1996
17,300
BARCELONA (HOSPITALET) 2003
31,200
IZMIR
2006
22,400
SAN FRANCISCO
24,100
KRAKOW
1998
15,400
SEVILLE
2004
28,900
ISTANBUL (BAYRAMPASA)
2007
29,000
(EAST PALO ALTO)
2007
24,200
KATOWICE
2000
24,900
BARAKALDO
2005
29,700
BURSA
2008
24,500
MINNEAPOLIS
PARMA
2008
25,500
WARSAW (NORTH)
2001
23,100
ASTURIAS
2005
27,600
ANKARA new
2011
36,500
NEW HAVEN
RIMINI
2009
31,400
LODZ
2009
33,000
LANZAROTE (ARRECIFE)
2005
7,800
VILLESSE
2009
30,000
MURCIA
2006
29,100
SALERNO (BARONISSI)
2010
27,900
ZARAGOZA
2007
30,400
10
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
2009
32,400
TAMPA
2009
32,900
CENTENNIAL new
2011
37,900
31,600
TENERIFE (SANTA CRUZ) size m2
CHARLOTTE
18,500
2000
1990 (09) 38,400
33,800
1985 (03) 34,200
1997 (02) 24,400
TURIN (COLLEGNO)
2008
1986 (01) 28,000
BASEL (PRATTELN)
SLOVAKIA (1)
19,100
27,400
(CONSHOHOCKEN) (WOODBRIDGE)
ZÜRICH (DIETLIKON)
12,900
28,900
NEW YORK (BROOKLYN)
size m2
2006
1984
1998
size m2
USA (38)
1978 (95) 22,500
ÅSANE
GENOA
21,800
size m2
SINGAPORE (TAMPINES)
1989 (98) 25,700
2008
size m2
SINGAPORE (ALEXANDRA)
MILAN (CARUGATE)
BOLOGNA (CASALECCHIO) 1997 (00) 22,700
28,000
(WEST CHESTER)
(EMERYVILLE)
SAN DIEGO size m2
2000 2000
WASHINGTON
(COLLEGE PARK)
(TWIN CITIES)
26,900 18,700
2003
34,500
2003
33,300
2003
30,400
2004
29,600
2004
28,900
2004
28,900
PHILADELPHIA (SOUTH PHILADELPHIA)
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
11
Creating infinity In the early 1980s, the IKEA founder, Ingvar
opportunity to take part in the continuous develop-
Kamprad, realised that to be able to stay true to
ment of the IKEA Concept.
the IKEA vision of creating a better everyday life for the many, he needed to protect the unique and fast-growing IKEA Concept.
Franchisees
Franchising is a mutual business relationship based on a long-term commitment. For the rights to use the IKEA systems, methods and trademarks (as
Owners
He wanted to create a system that should always
continually developed), every IKEA franchisee pays
Al-Futtaim Group
2
UAE
be able to act and react in the best interests of
a franchise fee to Inter IKEA Systems B.V.
Al-Homaizi
1
KW
Al-Sulaiman
3
SA
Cebas
2
AU
Dairy Farm Group
7
CN TW
House Market Group
6
CY GR
IKANO Group
3
MY SG
the IKEA Concept and the many people. Total independence and an ownership structure for a long-term approach were seen as decisive factors.
Inter IKEA Systems B.V. has contracted various companies, owned by the Inter IKEA Group as well as other independent companies, for services within
To achieve this independence and long-term per-
their specific areas of speciality. These areas include
spective, the stock market was not an option for
design, production, supply, distribution, marketing
Ingvar Kamprad. He believed that the different
and selling, home furnishing, market research, store
companies operating under the IKEA Brand had to
design, media, concept monitoring and more.
find their own ways to build the resources needed for its global expansion and to secure an infinite life for the IKEA Concept.
Inter IKEA Systems B.V. is part of the Inter IKEA Group. The parent company of the Inter IKEA Group is Inter IKEA Holding S.A. The Kamprad family
Franchisor Inter IKEA Systems B.V.
Franchise agreements Concept development
IKEA Concept Center (NL) incl. IKEA Delft Store
IKEA stores
INGKA Group* 287
Countries
AT AU BE CA CH CN CZ DE DK ES FI FR GB HU IR IT JP NL NO PL PT RO RU SE SK US
The IKEA franchise system was established.
controls Inter IKEA Holding S.A. through the
MAPA
5
TR
With the exception of the IKEA Delft Store in the
Interogo Foundation. The purpose of this enterprise
Miklatorg
1
IS
Netherlands (which is owned by Inter IKEA Systems
foundation is to support and invest in the Inter IKEA
Northern Birch
2
IL
B.V.), all IKEA stores operate under franchise
Group and to secure longevity of the IKEA Concept in line with the ideas of its creator, Ingvar Kamprad.
Sarton Group
5
DO ES
agreements. The franchisor is Inter IKEA Systems B.V., who is the owner of the IKEA Concept.
So there it is; the unique Ingvar Kamprad creation
The franchise agreement gives the franchisee the
to continue the never-ending strives to secure an
right to operate an IKEA store in accordance with
infinite future for the IKEA Concept and to create
franchisor’s systems and methods and to use the
a better everyday life for the many people.
IKEA trademarks. It also gives the franchisees access to the IKEA product range and the
Franchise structure: Inter IKEA Systems B.V. is the owner of the IKEA Concept. Franchisees operate IKEA stores under franchise agreements with Inter IKEA Systems B.V. Inter IKEA Systems B.V. is a company legally independent from all IKEA franchisees. Franchisee entities listed here are not intended to indicate accurate corporate names but are merely provided to indicate the group of companies owning the IKEA franchisees. * INGKA Group is also referred to as IKEA Group.
12
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
13
More facts than figures
As a customer, you should to be able to choose
On these pages you will discover some facts that are
co-workers have done their best in all parts of the
not necessarily related to figures. These give you a
design and production.
glimpse of what is going on as well as provide insights into other aspects of the IKEA retailing business.
freely from style, price and function, knowing that
Reducing wooden pallets IKEA stores are leading the retailing world in saying goodbye to large, heavy and costly wooden pallets.
Sustainable products for the many people
By the end of business year 2011, direct deliveries
Sustainable products shall not come at a premium
from suppliers to the majority of the IKEA stores will
price or at the cost of poor quality. They shall be
arrive on paper pallets or recyclable plastic loading
long lasting and available for the many at the same
ledges.
or lower price. Using resources in a smart way and caring for the people who produce them, enables low price hand in hand with sustainability.
Paper pallets and loading ledges can be adapted to product size, with optimised unit loads and improved filling rates. This means less air is transported.
Inter IKEA Systems B.V. commissions IKEA of
Product developers and packaging specialists can
Sweden AB to develop and set the IKEA product
optimise designs to fit trucks and containers rather
range. IKEA of Sweden AB works towards making
than fixed pallet sizes.
ALL IKEA products more sustainable instead of putting all efforts into a few products.
ading le e r a s e r to s A E IK saying in ld r o w g in il ta e the r heavy , e g r la to e y b d o o g allets. p n e d o o w y tl s o c and
The IKEA Concept Center The IKEA Concept Center, located in Delft, the
From an environmental viewpoint, the non-wooden
Netherlands, is a unique facility where all IKEA
pallet solutions are significantly better. For example,
retailers, as part of their franchise agreement,
shipping less air means fewer trucks and lower
can learn about the IKEA Concept and its recent
carbon emissions. Moreover, empty, bulky pallets do
updates. This is a place where shopping, learning,
not have to be shipped back. Finally, non-wooden
testing and supporting come together. Here, the
pallets can be fully recycled when they reach the
IKEA retailers benefit from the competence of
end of their working life.
specialists in a hands-on learning environment that reflects the IKEA values. In the IKEA Delft Store, IKEA retailers come to experience a fully implemented IKEA Concept, participate in testing new solutions and share IKEA know-how. The IKEA Delft Store in the IKEA Concept Center is owned by Inter IKEA Systems B.V.
14
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
© INTER IKEA SYSTEMS B.V. 2011
(FACTS & FIGURES 2011)
15
FABULÖS glass was designed with the help of glass artist Gunnel Sahlin. The coloured spots have been placed on the mouth-blown glass by hand, which makes each glass unique – just like any handmade glasses. Art and handicraft enrich life in a special way, and it is certainly not something that should be reserved for the rich. That is why FABULÖS comes at a really good price. So that everyone can afford something a bit artistic in their home. Even if it is just in the form of a glass.
Inter IKEA Systems B.V. Olof Palmestraat 1, 2616 LN Delft, the Netherlands. Phone: +31 (0) 15 215 3815. www.IKEA.com
© Inter IKEA Systems B.V. 2011 The production costs of this brochure were EUR 0.22 per copy. 16,000 copies were printed. This document is the property of Inter IKEA Systems B.V. and the contents may in no way be copied or reproduced without the consent of Inter IKEA Systems B.V. The IKEA logo and the IKEA wordmark are registered trademarks of Inter IKEA Systems B.V.
UNIQUE GLASSES FOR EVERYONE!
