PROJECT BOOK FEF 1st year 2010/2011, 2nd Semester
CONTENTS Project Book FEF ....................................................................................................................................... 1 CONTENTS............................................................................................................................................ 2 Introduction ......................................................................................................................................... 3 The goals of the project ....................................................................................................................... 3 Setup and Organization of the Project ................................................................................................ 4 Group Assignments .......................................................................................................................... 4 Individual Assignments ..................................................................................................................... 4 Project Activities .................................................................................................................................. 5 Guidance .............................................................................................................................................. 6 Project Guides .................................................................................................................................. 6 Subject teachers ............................................................................................................................... 6 Project Coordinator .......................................................................................................................... 6 Assessment .......................................................................................................................................... 6 Appendix 1: PROJECT SCHEDULE ...................................................................................................... 9 Appendix 2: Starting Assignment ................................................................................................... 11 Appendix 3: Reflection Report Example (to be made individually) ................................................ 12 Appendix 5: Peer Assessment ........................................................................................................ 15 Appendix 6: “Are we a team” Survey ............................................................................................. 16 Appendix 7: Groups ........................................................................................................................ 18
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INTRODUCTION In the second semester first year students of the FEF will be confronted with the business practices of local businesses. In the first semester the focus was on the external environment of businesses. In the second semester, the main focus will be the internal environment of businesses. The management of a business has little control over the external environment, as became clear in the first project. In this project, we will look at the aspects which a business can influence, such as the strategy of the business and the introduction of certain reward systems. The following subjects are involved in this project: Commercial Economics (CE) Business Economics(BE) Business Organisation (BO) Law (RE) Administrative informantion systems (BIV)
De subject teachers of CE, BE, BO, RE en BIV will give different assignments for this projects. In the classes given by these teachers during the semester the necessary support will be given to be able to successfully complete these assignments. The final report and the final presentation will be assessed by the project guides. During the semester the students will also receive support in terms of learning corrects ways to communicate by telephone, by e-mail, learning how to conduct interviews, and how to improve their presentation skills.
THE GOALS OF THE PRO JECT The main goals of the projects are that the student: 1) Becomes acquainted with current local business practices 2) Learns how to use correct telephone etiquette 3) Learns how to communicate correctly by e-mail 4) Learns how to conduct interviews 5) Can plan a project and has good time-management skills (who what, where and how) 6) Can gather relevant information in an efficient and effective manner. 7) Can interpret, summarize and present this information (see goal 5) 8) Can reflect on group processes, and their own role in the group.
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SETUP AND ORGANIZATION OF THE PROJECT The project consists of group assignments and individual assignments
Project Group Assignments
Individual Assignments
GROUP ASSIGNMENTS 1
The largest part of the project will be made in groups. Groups will consist of 4 to 5 students . During 4 project weeks, during which students will not have any other classes, a set of assignments will be made. The first assignment is to search for a local company (see appendix 1) which the groups will investigate from the perspective of different subjects, such as commercial economics and law. Then will follow 8 group assignments that will be given by different subject teacher which will link theory with local business practices. The assignments will be given at the beginning of the projects week At 16.45 on Friday the completed assignments need to be handed in digitally (on EDU, for instructions see Appendix) and a hard copy will need be delivered to the “projecten postvak” at the University of Aruba.
INDIVIDUAL ASSIGNMENTS Individual assignments consist of reflection reports, assessments of how the group is functioning and how individual group members, including oneself. These are meant to stimulate reflection and gain insights into the functioning of the group. The reflection reports (appendix 3) need to be handed, digitally on EDU, and if the project guides request it a hard copy also needs to be handed in. Periodically the “Are we a team” survey needs to be filled out on EDU (see appendix 6) The team Peer Assessment form needs to be filled out twice (see appendix 5)
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See Appendix 7 for the groups of 2011-2012
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Group members are obliged to attend all kick-offs of project weeks and group meetings, as well as any extra workshops given. If a student is absent 0.5 points will be deducted from their final grade. If a student cannot make it to these events, they will need to inform the project coordinator ahead of time, with a valid reason for their absence
PROJECT ACTIVITIES
Within the project a variety of topics will be covered Subject Business Information Systems
Topics
Describing of Information Streams E-commerce Use of Excel
Commercial Economics
SWOT analysis Portfolio analysis Campaign Concept Segmentation
Business Economics
TBA (budgetting related)
Business Organisation
The Individual in the organization Groups in the organisation Organisation systmes and structures
Law (in Dutch)
Arbeidscontracten, procedures Wederzijdse rechten en plichten Risico’s voor partijen
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GUIDANCE Guidance and support will be provided by subject teachers, project guides and the project coordinator
PROJECT GUIDES Every group has a project guide. The project guide keeps track of the development of the group and the individual students within the group. The project guides keeps track of the individual development of the student and evaluates each student periodically. At two moments during the project an evaluation meeting will take place with the student, where social and communication skills and the personal development of the students will be discussed. De project guide is the initial contact person in case of question about the project and in case problems arise.
SUBJECT TEACHERS For subject specific questions you may a address the teachers of subject. The teachers of the subject will be available at certain time to answer your specific questions. Besides this, during the classes given in the second semester, subjects and topics relevant to the internal environment will be discussed. It is thus highly recommended that classes are attended regularly.
PROJECT COORDINATOR For problems with group functioning and/or contact with the local companies you should contact your project coordinator
ASSESSMENT
The project will be assessed on two levels: group level and individual level. The groups will make assignments from the subject BO, RE, BIV, CE and BE, write a final report and give a presentation. Together this will counts a 100% of the final grade. Individual grades may differ from the group grade. Individual group members may earn a 10% bonus by showing good self-reflection skills, a large contribution to the group assignments, and providing insight into group processes. Kick-offs sessions (see schedule in appendix 1) are mandatory and should be used by students to make sure the task is understood and offers students the opportunity to ask the teacher of the subject questions. If a student is absent 0.5 points will be deducted from their final grade. If a student cannot make it to these events, they will need to inform the project coordinator ahead of time, with a valid reason for their absence.
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Figure 1 Grade determination
Project
Subject Assignments
100%
10% BONUS
(group assignements)
(individual assignments)
Presentation 15%
Final Report 20%
Reflection Reports
CE 10%
Peer Assessment
BE 10%
Group Process Surveys
BO 15%
RE 15%
BIV 15%
As shown in the table below, subject assignments will be assessed by the subject teachers of the respective subject. The final report will be assessed by the project guides. The final presentation will be evaluated by subject teachers, project guides and/or the project coordinator.
Assignment
Weight
Assessed by
BIV
15%
Henk Timmermans RA
BE
10%
drs. R. Schutter
Group
7
CE
10%
J.de Bruin
BO
15%
Drs. Hsu
RE
15%
mr.S. Maduro
Final Report
20%
Project Guides
Presentation and defense
15%
Subject Teachers, Project Guides and/or Project Coordinator
Totaal
100%
Individual* Peer Evaluation
Bonus 10%
Project Guides, Peers, Project Coordinator
Reflection Reports Group Process Surveys * 0.5points will be deducted every time you are absent from the kick-offs and workshops
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1
2
3
4
5
6
6-Feb
13-Feb
20-Feb
27-Feb
5-Mar
12-Mar
9
26-Mar
tentamen
19-Mar studieweek
0
16.45 Hand in "Are we a team" Survey + Peer Assessment
Kickoff Week 2: BO1, BIV1, RE1 assignments
16.45 Reflection Report #1 + "Are we a team" Survey
8.30-10.00 Kickoff project, starter assignment, group formation, teambuilding exercise
Collegeweek MO
30-Jan
Date
Kick-off week 1 BE, CE assignments
16.45 Deadline part 2 Starter Assignment: Confirmation
TUE
Short Workshop on SelfReflection (Wed or Thur)
WED
Short Workshop on SelfReflection (Wed or Thu)
THU
16.45 Deadline BO1, BIV1, RE1 assignments
16.45 Deadline BE, CE assignments
16.45 Deadline part 1 Starter Assignment: 2 potential companies
FRI
APPENDIX 1: PROJECT SCHEDULE
10
7
8
9
10
11
12
13
14
2-Apr
9-Apr
16-Apr
23-Apr
30-Apr
7-May
14-May
21-May
Kick-off Week 4 Reporting and Presenation
Kick-off Week 3 BO2, BIV2, RE2 assignments
16.45 Hand in Reflection Report #2 + Peer Assessment
16.45 Deadline to hand in Final report
8.30- 12.30 Presentations
Deadline 16.45 BO2, BV2,RE2 assignments
Final Evaluation meetings with project guides
APPENDIX 2: STARTING ASSIGNMENT As a group you first assignment is to look for an organization with at least 20 employees.
Part 1 1. 2. 3. 4.
5.
Search for an company with at least 20 employees that you would find interesting to know more about.. Also look for one or two “back-up” company. This is necessary if your first choice of company is not able or not willing to be interviewed by you during the project weeks. Try to find out as much as possible about these companies. As a group, think about and answer the following questions: a. Why have you chosen these companies b. How will you contact the company c. Who will contact the company d. How will you convince the company to work with you rd Send your top 3 list to your project coordinator on Friday February 3 2012, including your answers to these questions. You can only start to contact the companies formally when you have gotten the approval of the project coordinator.
Part 2 Contact your companies. Explain to your company that you are first year students as the FEF and that you are doing a fourweek project which will focus on the internal business organization of companies. The focus of this project is to learn how a (local) company works. Tell the companies the exact weeks that the project will take place and that during these weeks you would want to conduct a few interviews, Reassure the 2 companies that no sensitive information will be asked, and that the information is confidential. Explain why you have chosen their company. If the company agrees to be your partner in this project try to organize introductory meeting th
Confirm by February 14 that you have found a company. Good Luck!
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If a formal letter is requested by the company, that can be arranged.
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APPENDIX 3: REFLECTION REPORT EXAMPLE (TO BE MADE INDIVIDUALLY)
REPORT 1: GROUP CLIMATE Please reflect on your group functioning and how you function within the group and answer the following questions as specific as possible, giving example to illustrate, and being very honest to yourself:
What have you enjoyed the most/the least about getting to know your group members? How do you demonstrate trust and openness towards the other members and their ideas? Do you give honest opinions? If not, why not? How much do you feel you can rely on your group members to complete the required task(s)? How do you make sure that group members feel supported, encouraged, and appreciated for their work? What role do you play in resolving conflicts? What could you (or others) do to improve your group’s ability to deal productively with conflict? How does the team ensure that all voices are heard? Do you participate willingly in the discussion? If not, why not? Do others appear to understand your ideas? If not, why not? What do you do if another person’s ideas are unclear? What do you focus on when others speak? How could you improve your listening skills? How do you respond to others’ ideas? How do they respond to yours? What could be improved?
The reflection report should be up to one A4
REPORT 2: GROUP PROCESS Please reflect on your group functioning and how you function within the group and answer the following questions as specific as possible, giving example to illustrate, and being very honest to yourself: What are your groups’s ground rules and goals? What changes to these rules and goals might improve the functioning of your group? How is everyone encouraged to stay accountable to the tasks they have been assigned? To what extent do you and others follow the feedback methods laid out in class? How could you and your group members improve the way you give and receive feedback? To what extent does your group reflect on how well its goals are being achieved? How would more (or less) discussion about goals help or hinder your group’s functioning? How are decisions made in your group? Who is involved and in which ways? What has been effective about the processes you have used? How could your decision-making processes be improved?
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What happens if a group member is unhappy or uncomfortable with a decision made by the group? What conflicts have arisen within your group? How (if at all) have the conflicts been resolved? What role do you play in resolving these conflicts? What could you (or others) do to improve your group’s ability to deal productively with conflict? How do your meetings typically proceed? What do you accomplish and in how much time? What is effective about your group functioning during meetings? What changes would improve your meetings? Who has emerged as the leader in your group? Which other roles do you see team members playing? Which role(s) do you play? Which role do you prefer and why?
The reflection report should be up to one A4
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APPENDIX 5: PEER ASSESSMENT
Your Name ________________________________
Group members Names (including your own) in Alphabetical Order 1.________________________________________ 2.________________________________________ 3.________________________________________ 4.________________________________________ 5.________________________________________
Evaluation of group member participation involves peer andself assessment. This information will be used by the project guides to moderate individual student marks. Fill in a grade from 1 to five on each aspect of contribution of each group member.The closer you are to what your groupmembers think of your contribution the better. Thus, if you give yourself very high scores while your group member give you low scores, there may be some doubt about your ability to self-reflect. Scale: 1=minimal contribution; 2=minor contribution;3=satisfactory contribution; 4=substantial contribution;5=very substantial contribution
Group Member 1
Group Member 2
Group Member 3
Group Member4
Group Member 5
Contribution at meetings (do they attend, participate and share ideas) Commitment to common goal (do they keep on task and show concern for doing things right) Skill input (do they Show an understanding of ideas and apply them) Reliable completion of tasks (do they show a responsibility to the group and the tasks they have to do)
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APPENDIX 6: “ARE WE A TEAM” SURVEY Below you will find a list of statements about your group. This will help you to see how well your group is working together and may signal the first warning signs when things are not going so well. You will not be graded on this assignment, but it is mandatory that you fill it in. Your group members will not see this so be honest. Consider discussing your choices afterwards with your group. Also consider ways to improve your group’s functioning.
1. We all show equal commitment to our objective.
2.
3.
4.
5.
6.
7.
8.
9.
o I agree completely o I slightly agree o I slightly disagree o I disagree completely We all take part in deciding how work should be allocated. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We all are committed to helping each other learn. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We all acknowledge good contributions from team members. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We all handle disagreements and conflicts constructively within the team. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We are all able to give constructive criticism to one another and to accept it ourselves. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We all turn up to meetings and stay to the end. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We are good at making sure that everyone knows what’s going on. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely When one of us is under pressure, others offer to help him or her.
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10.
11.
12.
13.
14.
o I agree completely o I slightly agree o I slightly disagree o I disagree completely We all trust each other. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We all remain united even when we disagree. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We all support each other to outsiders. a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely We all feel comfortable and relaxed with one another. o I agree completely o I slightly agree o I slightly disagree o I disagree completely We all reflect on how well our goals are being achieved a. I agree completely b. I slightly agree c. I slightly disagree d. I disagree completely
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APPENDIX 7: GROUPS
Group
Last Name
First Name (s)
Project Guide
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Thode Wever Krosendijk Gomez Ruiz Booi Croes Ochoa Lacle Lascase Werleman Meijer Suarez Cotes Gomez Meijer-Linden, v/d Yarzagaray Roos Gomez Zulagua Escobar Ng Vos Barros Halman Durand Medvedyev Maya Agreda Tromp Zebeda Kelly Sousa Goncalves Zievinger Escobar Gutierrez Arrieta Maduro Nobibux Ras
Lychael Raucheline Rachel Robert Yessica Alejandra Jurgen Hubert Josette Mayrin Doinah Lizymar Angelique Fransinne Petula Brenda Jair Juan Francisco David Martha Carolina Tigianni Rigini Omayra Ogieny Sharon Marina Monica Biatris Vanessa Natasha Giancarlo Giordano Santiago Xiao-Ling Yaiska Shakira Gissiane James Niels Andres Yevgen Mikolayovych Zaira Janice Jurigh Marten Ernesto Adair Andriello Jeanuar Celia Sofia Marllory Christina Teresa Miguel Whitney Paola Myrelienne Dean Clyde Jeritza Raquel
Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Gaarthuis Schutter Schutter Schutter Schutter Schutter
1 1 1 1 2 2 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 5 5 6 6 6 6 6 7 7 7 7 7
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8
13
Dania Pourier Wever Boekhoudt Boekhouwer Sujan Tromp Giel Feng Croes Cuba Bermudes NG Koolman Cheng Wever Koolman Arends Tromp Mouawad Franken Ruiz Meelis Boekhoudt Ridderstap Terletskaya Croes Yrausquin
13
Kole
13
Ruiz Franken Grovell Henriquez Reyes Labasti Garcia Aguirre Statie Ras Tromp Gomez
8 8 8 8 9 9 9 9 9 10 10 10 10 10 11 11 11 11 11 12 12 12 12 12 13 13
14 14 14 14 14 15 15 15 15
Nathaly Antonia Thais Sabrina Xuxa Rozanda Guizlaine Kendrick Ocando Lothar Jerryl Akash Jordy Maurits Junior Isleen Gillian Qiuting Giannina Ludmila Lisandra Ruwigene Mitchael Lyrick Roel Yijo Chieg Gabriel Gerold Joanna Kimberly Thixianne Marie Altagracia Lynell Junior Zahidee Taira Sergio Alexander Rachid Eli Cindy Ellen Revelino Rummenigge Cesar Isabelle Francesca Edlin Elizabeth Chanella Nina Alexandrovna Eva Maria Amanda Jeamy Rianne Louise Angeline Monique Darline Monique Vernalisa Corina Alberto Demetrio Jose Leonardo Revaline Cristian Julian Gloria Neyla Desiree Jaycee Iliene Juan Ricardo
Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Schutter Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes
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15 16 16 16 16 16 17 17 17 17 17
Zapata Romero Kock Soemoardjo Torres Cuba, de Samson Wout Garcia Martinez Hidalgo Hutchinson Ramos Gordillo
Carlos Arturo Kiala Carlene Soerianie Siegfried Pieter Jacobus Mirlaine Veronique Illeandra Carmelinda Liandra Marina Jarvis Gelbis Aischell Shadee Kimberly Nicole Elizabeth Teresa
Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes Tiemes
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