Case 3:16-cv-05856 Document 1 Filed 10/11/16 Page 1 of 30

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Matthew C. Helland, CA State Bar No. 250451 NICHOLS KASTER, LLP One Embarcadero Center, Suite 720 San Francisco, CA 94111 Telephone: (415) 277-7235; Facsimile: (415) 277-7238 [email protected]

4 5 6 7 8 9 10 11 12 13

Adam W. Hansen, CA State Bar No. 264241 APOLLO LAW, LLC 400 South 4th Street, Suite 401M – 250 Minneapolis, MN 94415 Telephone: (612) 927-2969; Facsimile: (419) 793-1804 [email protected] Kai H. Richter, MN Bar No. 0296545* Brock Specht, MN Bar No. 0388343* * pro hac vice application forthcoming NICHOLS KASTER, PLLP 4600 IDS Center, 80 S. Eighth Street Minneapolis, MN 55402 Telephone: (612)256-3278; Facsimile: (612) 338-4878 [email protected] [email protected]

14 Attorneys for Plaintiff and the Class 15 IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA

16 17 18

Randall Holl, individually, on behalf of others similarly situated, and as a representative of the class,

19

22 23 24 25 26 27 28

CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

Plaintiff,

20 21

Case No. 3:16-cv-5856

(1) Conducting the Affairs of an Enterprise in Violation of the Racketeer Influenced and Corrupt Organizations Act (“RICO”) (18 U.S.C. § 1961, et seq.)

v. United Parcel Service, Inc., Defendant.

(2) Providing False or Misleading Information in Violation of the Interstate Commerce Act 49 U.S.C. § 13708(b) (3) Unjust Enrichment in Violation of Federal Common Law (4) Unjust Enrichment in Violation of State Common Law

CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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PRELIMINARY STATEMENT 1.

This case concerns a widespread, fraudulent billing practice perpetuated by United

3

Parcel Service (more commonly known as UPS). Summarized in a single paragraph: UPS charges

4

customers a fee called a “Delivery Area Surcharge” to deliver packages to certain remote areas in

5

the lower forty-eight states. According to UPS’s published rates, the fee, depending on the

6

circumstances, ranges from $1.50 to $4 per package. With respect to customers who hold UPS

7

accounts (typically frequent shippers like large businesses and government agencies), UPS

8

charges the fee in accordance with its advertised rates. For many years, however, UPS has

9

engaged in a bait and switch with respect to retail customers—customers who ship packages

10

through UPS’s third-party affiliates, including UPS Store centers. These customers are charged a

11

Delivery Area Surcharge that is approximately double the amount listed in the company’s

12

published rates.

13

2.

This practice of overcharging retail customers through a fraudulently-inflated

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Delivery Area Surcharge is both systematic and severe. UPS controls a network of over 16,000

15

retail stores. Although each retail location is independently owned and operated, each location

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charges retail customers the inflated Delivery Area Surcharge. UPS controls and directs the

17

assessment of the inflated charges on retail customers through a centralized software platform

18

called iShip, which every UPS retail affiliate must use in originating shipments though UPS.

19

UPS’s retail affiliates are not responsible for the assessment of the inflated Delivery Area

20

Surcharge—indeed, they are powerless to stop the practice. UPS purposely and explicitly

21

engineered its shipping software to charge retail customers approximately double the company’s

22

published Delivery Area Surcharge. UPS retains for itself all of the ill-gotten profits from the

23

inflated charges.

24

3.

All of this begs the question: why does UPS not implement two sets of Delivery

25

Area Surcharges—one for institutional account holders and another for retail customers? (UPS

26

uses a similar two-tiered pricing structure for other charges and services, but has not typically

27

done so for the Delivery Area Surcharge.). The answer lies in the fact that market forces create a

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powerful incentive for UPS to publish one rate and charge another. UPS operates in an extremely -2CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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competitive environment. Numerous websites compare shipping charges across various

2

companies (including FedEx and the Unites States Postal Service), bringing market pressure to

3

bear on UPS to match or beat its competitors’ prices. Other websites—such as eBay—use

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shipping estimates when listing goods for sale. These estimates, of course, encompass only the

5

published rates, not the inflated rates. And UPS knows what social psychologists have shown

6

time and again: by falsely advertising a lower rate, consumers will commit to a given transaction

7

without notice of the inflated charge, and will complete the transaction on the assumption that the

8

amount demanded is honestly owed. UPS’s published rates give the false impression in the

9

marketplace that UPS’s rates are lower than they really are, which brings customers in the door in

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greater numbers. Charging a higher fee in practice takes advantage of those same customers, adds

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to UPS’s bottom line, and unfairly punishes UPS’s competitors in the marketplace. By creating a

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bait and switch, UPS makes far more money than it would by fairly advertising its rates.

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4.

The Delivery Area Surcharge is a particularly fertile ground for fraud. Because of

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the nature of the customers and shipping recipients, UPS was able to insulate itself from

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challenge—until now. Frequent shippers often employ shipping auditors to review invoices and

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contest improper charges. But anyone who ships frequently enough to warrant hiring a shipping

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auditor uses UPS services as an institutional accountholder—not as a retail customer. And as

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previously explained, UPS imposes the inflated Delivery Area Surcharge only on retail

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customers—not institutional account holders. The same is true of shipping recipients, who

20

frequently bear the shipping costs. Because UPS imposes the inflated Delivery Area Surcharge

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exclusively on packages destined for more rural areas, UPS’s improper charges are mostly borne

22

by individual residents and small businesses living and operating in small towns. Because both

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the shippers and the recipients tend to be individual consumers, UPS knew that it could charge the

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inflated surcharge and likely pass undetected.

25 26

5.

Plaintiff brings this case to stop UPS’s illegal practice and recover the fees

improperly charged to retail customers.

27 28 -3CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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THE PARTIES

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6.

Healdsburg, California, located in Sonoma County.

4 5

Individual and representative Plaintiff Randall Holl is an individual residing in

7.

Defendant United Parcel Service, Inc. (“UPS”) is a Delaware corporation. UPS is

headquartered in Atlanta, Georgia.

6

JURISDICTION AND VENUE

7

8.

This Court has subject matter jurisdiction pursuant to 28 U.S.C. § 1331 as this case

8

is brought under the Racketeer Influenced and Corrupt Organizations Act (“RICO”), 18 U.S.C. §

9

1961, et seq., the Interstate Commerce Act, 49 U.S.C. § 13101, et seq., and federal common law.

10

This Court also has supplemental jurisdiction over the state law claims, which arise out of the

11

same common nucleus of facts, pursuant to 28 U.S.C. § 1367.

12

9.

This Court also has jurisdiction pursuant to the Class Action Fairness Act, 28

13

U.S.C. § 1332(d)(2), because members of the Plaintiff class (including the named Plaintiff) are

14

citizens of states different from UPS, and the amount in controversy exceeds $5,000,000,

15

exclusive of interest and costs.

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10.

Venue is proper in the United States District Court, Northern District of California

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pursuant to 28 U.S.C. § 1391, because Defendant UPS operates in this district, and because a

18

substantial part of the events giving rise to the claims occurred in this district. Pursuant to Local

19

Rule 3-2(d), this case is properly assigned to the San Francisco Division or Oakland Division

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because the case arose in Sonoma County.

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FACTUAL ALLEGATIONS

22

UPS’s Business

23 24

11.

Defendant UPS is the world’s largest package delivery company. 1 In 2015, UPS

shipped 4.7 billion packages.2

25 26 27 28

1

See https://www.ups.com/content/us/en/about/facts/. See https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=FactSheets&id= 1426321563187-193. -42

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12.

Broadly speaking, UPS engages with customers in two different ways: as

2

institutional customers and as retail customers. To become an institutional customer, the customer

3

must sign up for a UPS account.3 Customers using UPS accounts stand in a direct contractual

4

relationship with UPS. UPS accountholders might, for example, establish regular package drop-

5

off and pickup times at their homes or businesses. UPS sets forth the terms of its contractual

6

relationship with accountholders in its Terms and Conditions of Service, which is attached as

7

Exhibit A.

8

13.

Consumers can also use UPS’s services through UPS’s retail program. To do so,

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customers may ship a package with UPS through one of UPS’s retail affiliates (or as UPS calls

10

them, “Third Party Retailers”). Ex. A at 14. UPS’s Third Party Retailers include UPS Stores, UPS

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Authorized Shipping Outlet Locations, and UPS Alliance Locations.

12 13

14.

UPS Stores are individual physical retail locations that are branded as “The UPS

15.

As explained in UPS’s terms, “The UPS Store® locations are independently

Store”:

14 15 16 17 18 19 20 21 22 23 24 25 owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of United Parcel 26 27 28

3

See https://www.ups.com/one-toone/login?returnto=https%3a//www.ups.com/account/us/start%3floc%3den_us&reasonCode=1&appid=OPENACCT. -5CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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Service, Inc.” See Ex. A at 14. There were approximately 4,908 UPS Store locations operating as

2

of 2015.4

3

16.

UPS Authorized Shipping Outlet Locations are similarly independently owned and

4

operated businesses. But, unlike UPS Stores, UPS Authorized Shipping Outlet Locations are not

5

branded as UPS locations and are not UPS franchises. Rather, UPS Authorized Shipping Outlet

6

Locations offer UPS Services as contractors of UPS. There were approximately 10,113 UPS

7

Authorized Shipping Outlet Locations operating as of 2015.5

8

17.

UPS Alliance Locations are similarly independently owned and operated

9

businesses serving as UPS contractors. UPS Alliance Locations are located inside certain Staples

10

and Office Depot stores. There were approximately 1,500 UPS Alliance Locations operating as of

11

2015.6

12

18.

UPS’s Third Party Retailers “are not agents of UPS.” See Ex. A at 14. Nor are they

13

agents of retail customers or retail customers themselves. Id. UPS regards these Third Party

14

Retailers as the “Shipper of the Package.” Id. UPS makes clear that it will deal solely with Third

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Party Retailers—not consumers—as the “Shipper[s].” UPS makes similarly clear that UPS does

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not regard retail customers as its customers at all, and therefore such customers, according to

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UPS, must deal exclusively with UPS retailers—not with UPS directly:

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All inquiries regarding Packages shipped by any Third-Party Retailer must be directed to the Third-Party Retailer that shipped the Package. UPS will deal solely with the Third-Party Retailer in all matters concerning Packages shipped by any Third-Party Retailer including, but not limited to: tracking/tracing requests; claims and guarantees; C.O.D. preparation and remittance; return of undeliverable Packages; proper packaging and labeling; and billing. Even if UPS responds directly to customers of the Third-Party Retailer regarding tracking requests, UPS will not be liable to those customers. The Third-Party Retailer is solely responsible for the issuance of any refunds and claims to those who shipped Packages by the Third-Party Retailer.

19 20 21 22 23 24 4

25 26 27 28

See https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=FactSheets&id= 1426321563187-193. 5 See https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=FactSheets&id= 1426321563187-193. 6 See https://www.ups.com/content/us/en/locations/alliances/index.html?WT.svl=SubNav. -6CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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Id. 19.

Customers who ship packages through one of UPS’s retail affiliates do not enter a

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contractual relationship with UPS. As noted above, the retailer itself acts as the shipper and as the

4

sole party in contractual privity with UPS. Indeed, UPS frequently defends itself in litigation

5

against claims brought by retail customers by asserting that UPS does not have a contractual

6

relationship with retail customers. See, e.g., Siefer v. United Parcel Service, Inc., No. 212-2012-

7

CV-00210, 2013 WL 8434806, at *3 (N.H. Super. Jan. 23, 2013) (“Siefer did not contract with

8

UPS but rather with the UPS Store by which she shipped the package, and Siefer is not in privity

9

of contract with UPS.”); Brief for UPS at 7, Tarr Technology Consulting LLC v. United Parcel

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Service, Inc., No. 6533012012, 2013 WL 9675800 (N.Y.Sup. Dec. 2, 2013) (“UPS has no

11

liability to customers of a Third-Party Retailer for damages arising from packages shipped from

12

Third-Party Retailers.”). UPS’s Daily and Retail Rates

13 14 15 16 17 18

20.

UPS publishes two rate sheets governing shipping rates in the lower forty-eight

United States: (1) “Daily Rates” and (2) “Retail Rates.” See Ex. A at 5. 21.

UPS’s Daily Rates apply to customers who hold UPS accounts and originate

shipments using their UPS accounts. 22.

UPS’s Retail Rates, by contrast, apply to all shipments processed and paid for at

19

one of UPS’s Third Party Retailers, including UPS Stores, UPS Authorized Shipping Outlet

20

Locations, and UPS Alliance Locations. See id.

21

23.

UPS’s Daily Rates and Retail Rates operate as a step-by-step decision tree,

22

dictating the cost of each package according to origin, destination, weight, size, contents, and

23

other factors. UPS’s rates are objective. Two shipments identical in every way will cost the exact

24

same amount to ship, according to UPS’s rates.

25

24.

In general, UPS’s Retail Rates are higher than the company’s Daily Rates. By way

26

of example, UPS’s 2016 Retail Rates for Ground service state that shipping a package through a

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retail location would cost more than shipping the same package with a UPS account under the

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Daily Rates for the same service: -7CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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Retail:

2 3 4 5 6 7 8

Daily:

9 10 11 12 13 14 15 16 UPS’s Delivery Area Surcharge

17 18 19 20 21 22 23 24

25.

One feature, however, is common to both UPS’s Retail and Daily Rates: the

Delivery Area Surcharge. In 1999, both UPS and its competitor FedEx introduced a Delivery Area Surcharge. In a nutshell, UPS assesses a Delivery Area Surcharge on all packages destined for certain rural ZIP codes located in the lower forty-eight United States. The surcharge is applied on top of the base rate for any given shipment and listed as a separate line item on the shipping receipt. Below is a reproduction of UPS’s description of the surcharge located in UPS’s Retail Rates published on January 6, 2016:

25 26 27 28 -8CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1 2 3 4 26.

In assessing the surcharge, UPS publishes a list of ZIP codes; the Delivery Area

5 Surcharge applies to packages shipped to places located in those ZIP codes. See Exhibit B. The 6 7

ZIP codes are divided into two categories: (1) regular and (2) “extended.” ZIP codes listed as “extended” are generally more remote than ZIP codes listed in the regular category.

8 27.

Collectively, UPS’s Delivery Area Surcharge applies to packages shipped to a vast

9 swath of the country. According to a recent government report, the surcharge applies to shipments 10

destined for over 40,000 unique ZIP codes.7 Approximately 25 percent of the population of the

11 lower forty-eight states lives within these ZIP codes. Id. at 5. And, by geography, the ZIP codes 12 triggering the surcharge cover nearly 85 percent of the land mass of the lower forty-eight states. 13 Id. 14 28. 15 16 17 18

Applying UPS’s rates to determine the amount of any Delivery Area Surcharge is

straightforward. As indicated in UPS’s rate sheet pictured above, the amount of the surcharge depends on three factors: (1) the type of service (“Ground” versus “Air”), (2) the character of the recipient (“Commercial” versus “Residential”) and (3) the recipient’s ZIP code (regular versus “Extended”). Once all three factors are known, determining the correct Delivery Area Surcharge

19 requires no more than simply looking at the grid and noting the applicable charge. 20 29.

UPS typically revises the amount of its Delivery Area Surcharge once every year.

21 Until very recently, UPS listed identical Delivery Area Surcharges in its Daily and Retail Rates. 22 This last point bears restating: until very recently, customers could expect to pay the same 23 Delivery Area Surcharge regardless of whether they shipped packages through an institutional 24 UPS account or through a UPS third-party retailer. 25 30.

The following excerpts from UPS’s rates show the precise amount of the Delivery

26 Area Surcharge over time: 27 28

7

See http://www.prc.gov/sites/default/files/archived/Rural_Service_Report.pdf at 4.

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2012 Delivery Area Surcharge (Retail and Daily Rates identical):

2 3 4 5

2013 Delivery Area Surcharge (Retail and Daily Rates identical):

6 7 8 9

2014 Delivery Area Surcharge (Retail and Daily Rates identical):

10 11 12 13 14

2015 Delivery Area Surcharge (Retail and Daily Rates identical):

15 16 17 18 19

2016 Delivery Area Surcharge (Retail and Daily Rates identical until July 11, 2016):

20 21 22 23

31.

On July 11, 2016, UPS changed the Delivery Area Surcharge contained in its

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Retail Rates—but not its Daily Rates. For the first time, UPS now has two sets of Delivery Area

25

Surcharges: one set under the Daily Rates and a second set under the Retail Rates:

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July 11, 2016 to present Delivery Area Surcharge Retail Rates:

2 3 4 5

2016

Delivery

Area

Surcharge

Daily

Rates

(unchanged

on

July

11,

2016):

6 7 8 9 10 11 12 13

32.

UPS’s operative rate sheets containing the Delivery Area Surcharge are combined

and attached as Exhibit C. UPS Charges Third-Party Retail Customers an Inflated Delivery Area Surcharge 33.

Going back at least a decade and continuing to the present, UPS has engaged in a

14

deliberate fraud by forcing its retail affiliates to charge customers Delivery Area Surcharges that

15

significantly exceed UPS’s published rates. For example, customers visiting UPS Stores are

16

systematically charged a Delivery Area Surcharge that is several dollars higher than the published

17

rate. The overcharges typically exceed the published rate by $1 to $3. The inflated Delivery Area

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Surcharge is listed as a separate line item on each customer’s standardized UPS receipt, which is

19

generated by the iShip software. Customers, who pay the amount specified in an inflated invoice,

20

rely upon the invoice’s implicit representation that the invoiced amount was honestly owed.

21

34.

UPS’s overcharge is deliberate and widespread. UPS controls the amount charged

22

by its retail affiliates by requiring affiliates to process transactions using UPS’s proprietary,

23

centralized software platform: iShip. Regardless of whether a package is shipped through a UPS

24

account or through a UPS Third Party Retailer, packages are shipped using the iShip software

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platform. The iShip software is owned and operated by iShip, Inc., a wholly-owned subsidiary of

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UPS. UPS intentionally programmed the iShip software to overcharge retail customers on the

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Delivery Area Surcharge. Indeed, the iShip source code, code documentation, and other UPS

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internal documents—all available through reasonable discovery—will confirm that the company -11CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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explicitly wrote software designed to bilk retail customers. UPS reaffirmed its fraud every year

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when it adjusted the Delivery Area Surcharge in its Retail Rates but continued to program its

3

iShip software to charge more than the published rates. By deliberately publishing one rate and

4

engineering its software to charge another—higher—rate, UPS exhibited its deliberate intent to

5

defraud retail customers.

6

35.

UPS uses the mails and wires to perpetuate this fraud. Using the U.S. mail and its

7

own shipping services, UPS sends physical, printed copies of its Retail Rates to each of its Third-

8

Party Retailers and affiliates. UPS similarly sends electronic copies of its Retail Rates to each of

9

its Third-Party Retailers and affiliates via the Internet. Moreover, UPS frequently pushes out

10

electronic updates to its iShip software to each of its Third-Party Retailers and affiliates via the

11

Internet. UPS uses the Internet to send electronic copies of its Retail Rates to retail customers.

12

Finally, UPS uses the wires by offering a shipping calculator tool to estimate shipping costs. 8

13

36.

UPS’s retail affiliates—which are independently owned companies—are not

14

responsible for the inflated Delivery Area Surcharge. Under the terms of the affiliates’ contracts

15

with UPS, the affiliates must use UPS’s iShip software to originate UPS shipments. Affiliates are

16

powerless to alter the content of the software or adjust the surcharge.

17

37.

UPS retains all of the ill-gotten proceeds of the Delivery Area Surcharge

18

overcharge. And while the amount of each overcharge may be small, UPS makes immense sums

19

of money by perpetuating the fraud. Assuming (conservatively) that 2 percent of UPS’s 4.7

20

billion annual total shipments were subject to an inflated charge of (again, conservatively) $2 per

21

charge, UPS would stand to gain a staggering $188 million each year. UPS is required by law to

22

maintain records of its shipping charges. See 49 U.S.C. § 14122(c); 49 C.F.R. § 379. UPS’s own

23

records will show the precise extent of the overcharges to retail customers.

24

38.

UPS’s inflated surcharge harms its competitors in the shipping industry, who

25

compete against UPS and rely on the truthfulness of UPS’s published rates in establishing their

26

own rates. FedEx, like UPS, levies a delivery area surcharge on packages destined for rural

27 28

8

See https://wwwapps.ups.com/calTimeCost. -12CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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areas.9 But FedEx, unlike UPS, actually follows its own rates in determining the amount owed.

2

By engaging in a bait and switch, UPS engages in unfair business competition with its shipping

3

competitors. Plaintiff’s Experience Was Typical of Other Retail Customers

4 39.

5 6 7 8

generally. On June 18, 2016, Plaintiff presented a package for shipment at the UPS Store located at 1083 Vine Street, in Healdsburg, California. The package was to be shipped to Plaintiff’s cousin, Annika Holl, who lives at 20206 167th St NW, Big Lake, Minnesota, 55309. 40.

9 10 11 12 13

Plaintiff Holl’s experience was emblematic of the experience of retail customers

Plaintiff was correctly charged a base rate of $14.06, based on the applicable

Ground rate of $10.81 plus a $3.25 charge for shipping to a residential location. Plaintiff, however, was charged a Delivery Area Surcharge of $5.92. Based on UPS’s Retail Rates, Plaintiff should have been charged a Delivery Area Surcharge of $3.15. Plaintiff’s receipt is reproduced here:

14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

9

See http://www.fedex.com/us/2016rates/surcharges-and-fees.html.

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41.

Plaintiff paid the amount specified in the inflated invoice, relying upon the

invoice’s implicit representation that the invoiced amount was honestly owed.

3

42.

Plaintiff, though his counsel, sent UPS a letter via Certified U.S. Mail on August

4

31, 2016 providing notice to UPS and setting forth his claims and the claims of the Class. As of

5

the date of this Complaint, Plaintiff has not received a response to his letter.

6

CLASS ALLEGATIONS

7 8

43.

Plaintiff brings this action as a class action pursuant to Rule 23 of the Federal

Rules of Civil Procedure on behalf of the following class:10

9

12

All persons who shipped one or more parcels through UPS’s retail affiliates and were charged a Delivery Area Surcharge exceeding the amount listed in UPS’s Retail Rates at any time beginning four years prior to the filing of the initial complaint in this action until trial of this action. The class does not include any UPS directors, board members, or executives who otherwise meet the class definition.

13

44.

10 11

This case is a prototypical class action. Certifying this case will vindicate “the

14

purposes behind class actions: eliminating the possibility of repetitious litigation and providing

15

small claimants with a means of obtaining redress for claims too small to justify individual

16

litigation.” Bauman v. U.S. Dist. Court, 557 F.2d 650, 659 n.12 (9th Cir. 1977) (citing Wetzel v.

17

Liberty Mutual Ins. Co., 508 F.2d 239, 249 (3d Cir. 1975)). The proposed class satisfies all of the

18

necessary criteria under Rules 23(a) and 23(b)(1) and (3), and a class action is appropriate for the

19

following reasons (among others):

20

45.

Numerosity:

The Class is so numerous that joinder of all members is

21

impracticable.

22

customers. Based on the available evidence, including UPS’s own representation that over 16,000

23

third-party retail locations exist nationwide, the Class likely contains tens of thousands—if not

24

hundreds of thousands—of people.

UPS systematically imposed inflated Delivery Area Surcharges on retail

25 26 27 10

28

Plaintiff reserves the right to propose other or additional classes or subclasses in his motion for class certification, or in any subsequently amended complaint.

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46.

Commonality/Predominance: Common questions of law and fact exist as to all

2

members of the Class and predominate over any questions solely affecting individual members of

3

the Class, including but not limited to:

4

a. Whether UPS conducted the affairs of an enterprise in violation of the Racketeer Influenced and Corrupt Organizations Act (“RICO”) (18 U.S.C. § 1961, et seq.);

5 6

b. Whether UPS presented false or misleading information on a document about the

7

actual rate, charge, or allowance to parties to the transactions.

8

c. Whether UPS unjustly enriched itself in violation of federal common law;

9

d. Whether UPS unjustly enriched itself in violation of state common law;

10

e. Whether UPS engineered its iShip software platform to systematically overcharge

11

retail customers the Delivery Area Surcharge;

12

f. Whether UPS used the mail or wires to fraudulently overbill retail customers;

13

g. Whether UPS received a benefit from retail customers that it accepted and

14

retained; and

15 16

h. The proper measure of damages, restitution, and/or other monetary relief. 47.

Typicality:

Plaintiff’s claims are typical of the members of the Class. Plaintiff

17

was presented with a standardized receipt that listed a Delivery Area Surcharge and paid the

18

amount demanded. Plaintiff’s experience is materially identical to that of retail customers who

19

were charged a surcharge.

20 21 22

48.

Adequacy:

Plaintiff will fairly and adequately protect the interests of the Class,

and has retained counsel experienced in complex class action litigation. 49.

Superiority:

A class action is superior to other available methods for the fair and

23

efficient adjudication of the controversy, particularly in the context of consumer litigation where

24

individual plaintiffs lack the financial resources to vigorously prosecute separate lawsuits in

25

federal court against large corporate defendants.

26

50.

This case is maintainable as a class action under Fed. R. Civ. P. 23(b)(1) because

27

prosecution of actions by or against individual members of the Class would result in inconsistent

28

or varying adjudications and create the risk of incompatible standards of conduct for UPS. -15CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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51.

Class certification is also appropriate under Fed. R. Civ. P. 23(b)(3) because

2

questions of law and fact common to the Class predominate over any questions only affecting

3

individual members of the Class, and because a class action is superior to other available methods

4

for the fair and efficient adjudication of this litigation. UPS’s common and uniform policies and

5

practices resulted in improper overcharges to the Class. The damages suffered by the individual

6

Class members are small compared to the expense and burden of individual prosecution of this

7

litigation. In addition, class certification is superior because it will obviate the need for unduly

8

duplicative litigation that might result in inconsistent judgments about UPS’s practices.

9

52.

Plaintiff intends to send notice to all members of the Class to the extent required

10

by Rule 23. The names and addresses of the members of the Class are available from the UPS’s

11

records.

12 13 14

FIRST CLAIM FOR RELIEF Conducting the Affairs of an Enterprise in Violation of the Racketeer Influenced and Corrupt Organizations Act (“RICO”), 18 U.S.C. § 1961, et seq. (Asserted on Behalf of Plaintiff and the Class)

15 53.

UPS, by using its network of independently owned and operated affiliates to

16 overcharge and defraud retail customers, conducted the affairs of an enterprise though a pattern of 17 racketeering in violation of RICO. 18 54.

18 U.S.C. § 1962(c) provides that “[i]t shall be unlawful for any person . . .

19 associated with any enterprise engaged in, or the activities of which affect, interstate or foreign 20

commerce, to conduct or participate, directly or indirectly, in the conduct of such enterprise’s

21 affairs through a pattern of racketeering activity . . . .” 22 55. 23

UPS is a “person” within the meaning of 18 U.S.C. § 1961(3). UPS is “an entity

capable of holding legal or beneficial interest in property.” Id. Indeed, UPS generated $58.4

24 billion in revenue in 2015, and held much of that revenue in corporate accounts. Moreover, UPS 25 owns a wide variety of real property, including buildings, trucks, and computer systems. 26 56. 27

The RICO “enterprise” in this case comprises (1) UPS, (2) The UPS Store, Inc., a

subsidiary of UPS, (3) iShip, Inc., a subsidiary of UPS, and (4) UPS’s Third Party Retailers,

28 -16CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

including UPS Stores, UPS Authorized Shipping Outlet Locations, and UPS Alliance Locations.

2

These entities, collectively, pursue a common purpose separate and apart from any unlawful

3

racketeering activity. The enterprise exists to create a network of businesses and locations that

4

allow a wide range of consumers to ship parcels around the United States and abroad. Each

5

member’s role within the enterprise is defined, in part, through contractual obligations to other

6

members. Relevant here, UPS’s Third Party Retailers must execute an extensive contract with

7

UPS and The UPS Store, Inc. setting forth the terms and conditions of the relationship. Those

8

contracts, among other things, set forth the amount of revenue sharing between members of the

9

enterprise. The contracts also require Third Party Retailers to use UPS’s iShip shipping software

10

in originating shipments through UPS. The enterprise is marked by a longevity sufficient to

11

permit those associates to pursue the enterprise’s purpose. UPS has associated with its network of

12

Third Party Retailers for many years. UPS began its UPS Store franchise program after acquiring

13

Mail Boxes Etc., a chain of 4,300 retail shipping locations, in 2001.11 UPS also acquired iShip

14

Inc. in 2001.12

15

57.

The RICO enterprise, as defined above, is an enterprise engaged in, or the

16

activities of which affect, interstate or foreign commerce. UPS itself is the world’s largest

17

common carrier in interstate and foreign commerce. UPS’s subsidiaries—The UPS Store, Inc. and

18

iShip, Inc.—both engage in and affect interstate and foreign commerce. The UPS Store, Inc.

19

facilitates a large network of franchise locations which serve as drop-off and pickup points for

20

parcels traveling in interstate and foreign commerce. iShip, Inc. develops and deploys software

21

designed to use the internet to originate, track, and receive shipments around the world. And

22

UPS’s Third Party Retailers broaden UPS’s reach to tens of thousands of locations around the

23

United States, and serve as vital hubs for shipping and receiving packages.

24

58.

Although the members of the enterprise are united in a common purpose, each

25

member of the enterprise is sufficiently distinct to be distinguishable from UPS itself. Outside of

26

the racketeering activity, the constituent members of the enterprise are free in many respects to

27 28

11 12

See http://www.forbes.com/2001/03/05/0305ups.html. See https://www.iship.com/About.aspx. -17CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

act independently and advance their own interests. As UPS acknowledges, all Third Party

2

Retailers are independently owned and operated businesses. Many UPS Authorized Shipping

3

Outlet Locations are simple Mom and Pop general stores that dot the rural landscape. Even UPS

4

Stores and UPS Alliance Locations, which operate as franchises of UPS, remain free to make a

5

wide range of independent business judgments. All UPS Third Party Retailers can decide for

6

themselves, for example, what kind of items (e.g., boxes, tape) to offer for sale. Third Party

7

Retailers also can decide how to arrange the layout of the stores, how to market the business,

8

whether to hire, fire, or discipline employees, and when to open and close the store, among many

9

other business decisions. iShip Inc. sells its services to a wide range of companies in the shipping

10

industry.13

11

59.

UPS conducts or participates, directly or indirectly, in the conduct of the affairs of

12

the enterprise through a pattern of racketeering activity. In imposing the inflated Delivery Area

13

Surcharge, UPS exercises a managerial role in the enterprise’s affairs. UPS requires its Third

14

Party Retailers to use UPS’s iShip software. The iShip software dictates the amount charged for

15

any shipment sent via UPS. Through the iShip software, which UPS specifically engineers to

16

overcharge retail customers, UPS forces its Third Party Retailers to overcharge retail customers

17

for the Delivery Area Surcharge. UPS’s Third Party Retailers are not free to negotiate this

18

bargain. They are required by UPS to use the iShip software on an as-is basis according to their

19

contracts with UPS and The UPS Store, Inc.

20

60.

In addition, UPS conducts and participates, directly and indirectly, in the conduct

21

of the enterprise’s affairs through a pattern of racketeering activity. The racketeering activity at

22

issue in this case encompasses two constituent parts: (1) mail fraud and (2) wire fraud. Mail fraud

23

and wire fraud contain the same three elements, differing only in the medium of communication.

24

The elements are: (1) a scheme to defraud; (2) use of the mails or wires in furtherance of the

25

scheme; and (3) a specific intent to deceive or defraud. See 18 U.S.C. § 1341; 18 U.S.C. § 1343;

26

United States v. French, 748 F.3d 922, 935 (9th Cir. 2014); United States v. Garlick, 240 F.3d

27 28

13

See https://www.iship.com/Solutions.aspx. -18CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

789, 792 (9th Cir. 2001); United States v. Bonallo, 858 F.2d 1427, 1433 (9th Cir. 1988). Each use

2

of the mail or wires constitutes a separate violation of the relevant statute. Garlick, 240 F.3d at

3

792. “In general, to be in furtherance of a scheme, the charged mailing or wire transmission need

4

not be an essential element of the scheme, just a ‘step in the plot.’ ” Id. at 795 (quoting Schmuck

5

v. United States, 489 U.S. 705, 711 (1989)). “Mail or wire fraud can take the form of (1) a scheme

6

or artifice to defraud, or (2) obtaining money or property by means of false or fraudulent

7

pretenses, representations, or promises.” United States v. Woods, 335 F.3d 993, 1000 (9th Cir.

8

2003) (citing United States v. Halbert, 640 F.2d 1000, 1007 (9th Cir. 1981)). “[I]ntent to defraud

9

may be established by circumstantial evidence.” See, e.g., United States v. Plache, 913 F.2d 1375,

10

1381 (9th Cir. 1990).

11

61.

UPS engaged in a scheme to defraud retail customers through an inflated Delivery

12

Area Surcharge. UPS consistently charged retail customers an inflated Delivery Area Surcharge

13

on transactions originated at UPS’s Third Party Retailers. To accomplish this scheme, UPS

14

intentionally programmed UPS’s iShip software to charge the inflated surcharge whenever a

15

customer originated a shipping transaction from the Third Party Retailer. Further proof of the

16

scheme lies in the iShip source code, code documentation, and other internal documents available

17

in discovery describing the scheme and its implementation. By creating software engineered to

18

overcharge retail customers, UPS engaged in a scheme or artifice to defraud those customers.

19

And by representing on standardized receipts that the inflated charge was owed, UPS obtained

20

money through false and fraudulent pretenses.

21

62.

UPS used, and continues to use, both the mails and the wires in furtherance of the

22

scheme. Using the U.S. mail and its own shipping services,14 UPS sends physical, printed copies

23

of its Retail Rates to each of its Third-Party Retailers and affiliates. UPS similarly sends

24

electronic copies of its Retail Rates to each of its Third-Party Retailers and affiliates via the

25

Internet. Moreover, UPS frequently pushes out electronic updates to its iShip software to each of

26

14

27 28

The mail fraud statute covers both use the U.S. mail as well as the use of private carriers such as UPS. See 18 U.S.C. § 1341 (statute covers any person who “deposits or causes to be deposited any matter or thing whatever to be sent or delivered by any private or commercial interstate carrier”). -19CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

its Third-Party Retailers and affiliates via the Internet. UPS also uses the Internet to send

2

electronic copies of its Retail Rates to retail customers. UPS’s rates are available on UPS’s

3

website at https://www.ups.com/content/us/en/shipping/cost/zones/. Finally, UPS uses the wires

4

by offering a shipping calculator tool to estimate shipping costs. 15 Each of these activities

5

independently constitutes a crucial step in UPS’s scheme to overcharge retail customers.

6

63.

At all relevant times, UPS acted with a specific intent to deceive or defraud retail

7

customers. Every step of the scheme occurred as a result of UPS’s specific intent to list one

8

Delivery Area Surcharge in its Retail Rates and charge another—higher—rate. UPS deliberately

9

listed specific amounts to be charged for the Delivery Area Surcharge in its Retail Rates. At the

10

same time, UPS intentionally programmed the iShip software to charge retail customers a

11

different, inflated surcharge, as documents available in discovery will demonstrate. The inflated

12

charge was not (and is not) a computer glitch. Rather, the inflated charge was specifically

13

implemented with the intention of overcharging retail customers. What is more, UPS modifies its

14

rates, including the operative Delivery Area Surcharge, at least once every year. Each of these

15

rate changes requires a parallel change in UPS’s shipping software to effectuate the change in

16

rate. Yet, year after year, UPS has continued to overcharge retail customers for the Delivery Area

17

Surcharge. UPS’s decision to continue overcharging customers when it modified its rates

18

provides further evidence of UPS’s intent to defraud. Internal documents, including the iShip

19

source code, code documentation, emails, and other internal documents will further demonstrate

20

that UPS deliberately and intentionally overcharged retail customers.

21

64.

UPS conducted and participated, directly and indirectly, in the conduct of the

22

enterprise’s affairs through a pattern of racketeering activity. A plaintiff may show a pattern by

23

alleging circumstances indicating that the predicate acts are part of the offender’s regular way of

24

conducting business. See H.J. Inc. v. Northwestern Bell Telephone Co., 492 U.S. 229, 242 (1989).

25

In order to show a pattern, the plaintiff “must demonstrate that the alleged predicate acts were

26

both related and continuous.” Steam Press Holdings, Inc. v. Hawaii Teamsters, Allied Workers

27 28

15

See https://wwwapps.ups.com/calTimeCost. -20CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

Union, Local 996, 302 F.3d 998, 1011 (9th Cir. 2002) (emphasis added). To establish predicate

2

acts that are related, a RICO plaintiff need only show that the predicate acts “have the same or

3

similar purposes, results, participants, victims, methods of commission, or otherwise are

4

interrelated by distinguishing characteristics and are not isolated events.” See H.J., 492 U.S. at

5

240. “[C]ontinuity,” in turn, is “both a closed and open-ended concept, referring either to a closed

6

period of repeated conduct, or to past conduct that by its nature projects into the future with a

7

threat of repetition.” Id. at 241 (emphasis added).

8

65.

Here, UPS’s predicate acts are both related and continuous. With respect to the

9

relatedness element, each time UPS used the mails and wires as described above, the conduct

10

occurred for the same or similar purposes (gaining illicit profits through inflating the Delivery

11

Area Surcharge), involved the same participants (UPS, its subsidiaries, and its retail affiliates),

12

victims (retail customers), and methods of commission (engineering the iShip software to

13

overcharge retail customers, and using the mails and wires to perpetuate the fraudulent scheme),

14

and brought about the same results (defrauding and overcharging retail customers).

15

66.

Moreover, UPS’s racketeering activity is continuous. UPS has imposed the

16

inflated Delivery Area Surcharge since 1999. And by engineering the iShip software to complete

17

the overcharge, UPS engages in the racketeering activity on a constant—indeed daily—basis.

18

UPS’s conduct satisfies both the “closed and open-ended concept[s],” either of which is sufficient

19

to demonstrate a pattern of racketeering activity. UPS’s racketeering activity has stretched

20

continuously over a period spanning many years. And there are no signs that UPS has stopped

21

imposing the inflated surcharge; by its nature, UPS’s conduct “projects into the future with a

22

threat of repetition.” H.J., 492 U.S. at 241. In short, using the mails and wires to perpetuate the

23

assessment and collection of the inflated charge is a crucial part of UPS’s regular and ongoing

24

way of conducting business.

25 26 27 28

67.

18 U.S.C. § 1964(c) provides that “[a]ny person injured in his business or property

by reason of a violation of section 1962 of this chapter may” bring a civil action seeking redress. 68.

Plaintiff and the class members are “person[s]” within the meaning of 18 U.S.C. §

1964(c) and 18 U.S.C. § 1961(3). Plaintiff is a natural person “capable of holding legal or -21CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

beneficial interest in property.” Id. Class members are natural persons, businesses, non-profits,

2

government agencies—all “entit[ies] capable of holding legal or beneficial interest in property.”

3

Id.

4

69.

Plaintiff and the class members have sustained injuries to their business or

5

property. As a result of being overcharged for the Delivery Area Surcharge, Plaintiff and the class

6

have suffered precisely the sort of concrete financial loss contemplated by Section 1964(c). See

7

Imagineering, Inc. v. Kiewit Pac. Co., 976 F.2d 1303, 1310 (9th Cir. 1992); Berg v. First State

8

Ins. Co., 915 F.2d 460, 464 (9th Cir. 1990).

9

70.

Finally, Plaintiff and the class members have sustained injuries by reason of UPS’s

10

racketeering activity. “To maintain a cause of action under RICO, a plaintiff must show not only

11

that the defendant’s violation was a ‘but for’ cause of his injury, but that it was the proximate

12

cause as well.” Pillsbury, Madison & Sutro v. Lerner, 31 F.3d 924, 928 (9th Cir. 1994) (citing

13

Holmes v. Secs. Investor Prot. Corp., 503 U.S. 258, 268 (1992)). Both elements—but-for and

14

proximate cause—are present here. UPS explicitly implemented an inflated Delivery Area

15

Surcharge to overcharge retail customers. By advertising one rate and charging another—and

16

using the mails and wires to disseminate both its rates and shipping software—UPS directly

17

caused injuries to Plaintiff and the class members. Absent UPS’s fraudulent conduct, retail

18

customers would have paid only the Delivery Area Surcharge listed in UPS’s rates.

19

71.

“[A] plaintiff asserting a RICO claim predicated on mail [or wire] fraud need not

20

show, either as an element of its claim or as a prerequisite to establishing proximate causation,

21

that it relied on the defendant’s alleged misrepresentations.” Bridge v. Phoenix Bond & Indem.

22

Co., 553 U.S. 639, 661 (2008). Reliance is simply one category of proof that “may in some cases

23

be sufficient to establish proximate cause . . . [however] there is no sound reason to conclude that

24

such proof is always necessary.” Id. at 89. Although a showing of reliance is not required,

25

Plaintiff and the class members relied on UPS’s misrepresentations. UPS’s iShip software

26

generates a standard receipt listing the inflated Delivery Area Surcharge which is presented to

27

retail customers, including Plaintiff and the class members. Payment of the inflated charge raises

28

the common inference that customers—like Plaintiff and the class members—“who pay the -22CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

amount specified in an inflated invoice would not have done so absent reliance upon the invoice’s

2

implicit representation that the invoiced amount was honestly owed.” See In re U.S. Foodservice

3

Inc. Pricing Litigation, 729 F.3d 108, 120 (2d Cir. 2013). Accord CGC Holding Co., LLC v.

4

Broad and Cassel, 773 F.3d 1076, 1090-92 (10th Cir. 2014); In re Neurontin Mktg. & Sales

5

Practices Litig., 712 F.3d 51, 58 (1st Cir. 2013); Klay v. Humana, 382 F.3d 1241, 1258-59 (11th

6

Cir. 2004).

7

72.

As a direct and proximate result of the UPS’s racketeering activities and violations

8

of 18 U.S.C. § 1962(c), Plaintiff and the class members have suffered damages. Damages can be

9

measured by calculating the difference between the surcharge listed in UPS’s rates and the

10 11 12

surcharge actually assessed. LEGAL FRAMEWORK GOVERNING PLAINTIFF’S REMAINING CLAIMS 73.

Common carriers like UPS have long been regulated by a regime at the

13

intersection of state and federal common law and federal statutes. A brief overview of the history

14

of common carrier regulation provides important context to the other claims raised here.

15

74.

Before federal statutory regulation, rules governing the conduct and liability of

16

common carriers were “dictated by federal and state common law.” Sam L. Majors Jewelers v.

17

ABX, Inc., 117 F.3d 922, 926 (5th Cir. 1997) (citing York Co. v. Central R.R., 70 U.S. 107 (1865),

18

Hart v. Pennsylvania R.R. Co., 112 U.S. 331 (1884)). Common law rules, developed by courts

19

incrementally, governed all aspects of common carriers’ conduct. See generally 2 Robert

20

Hutchinson et al., A Treatise on the Law of Carriers, as Administered in the Courts of the United

21

States and England (3d ed. 1906). These common law principles embraced the rule that a

22

common carrier is liable when the carrier charges more than its published rate. See id. § 804

23

(citing cases).

24

75.

In the 1870s, states, concerned about the growing power and influence of railroads,

25

sought to assert greater regulation and control of the rail industry. See, e.g., Frank Norris, The

26

Octopus (1901); Ida M Tarbell, The History of the Standard Oil Company (1904). For a period of

27

time, the Supreme Court permitted states to continue regulating common carriers. See, e.g., Munn

28

v. Illinois, 94 U.S. 113, 135-36 (1877). But by 1886, the Supreme Court reversed course. In -23CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

Wabash, St. L. & P. Ry. Co. v. State of Illinois, 118 U.S. 557, 576-77 (1886), the Court overruled

2

Munn and held that the regulation of rates levied by common carriers was a matter of exclusive

3

federal control. Id. “The result of this decision was to place rates for interstate transportation

4

beyond State power of regulation.” See Federal Common Law and Interstate Commerce, 9

5

Colum. L. Rev. 375, 393 (1909).

6

76.

The Supreme Court’s decision in Wabash led to the enactment of the Interstate

7

Commerce Act of 1887 (“ICA”), ch. 104, 24 Stat. 379 (codified as amended in scattered sections

8

of 49 U.S.C.). The Act required rail carriers to charge rates that are “reasonable and just,” broadly

9

forbade price discrimination, and created the Interstate Commerce Commission to enforce the

10

law. Id. §§ 1-5, 11. The ICA provided a private right of action, id. § 9, and preserved all pre-

11

existing remedies, stating that “nothing in this act contained shall in any way abridge or alter the

12

remedies now existing at common law or by statute.” Id. § 22.

13 14

77.

Relevant here, the ICA codified the common law rule requiring carriers to adhere

to their published rates:

15

[W]hen any such common carrier shall have established and published its rates, fares, and charges . . ., it shall be unlawful for such common carrier to charge, demand, collect, or receive from any person or persons a greater or less compensation for the transportation of passengers or property, or for any services in connection therewith, than is specified in such published schedule of rates, fares, and charges as may at the time be in force.

16 17 18 Id. § 6. 19

78.

Following Wabash and the passage of the ICA, courts confronted a pressing

20 question: in light of Wabash, if Congress had not spoken to a specific question bearing on a 21

common carrier’s duties in interstate commerce, did federal common law fill the gap? Lower

22 courts divided sharply on the question. Compare Murray v. Chicago & N.W. Ry. Co., 62 F. 24, 34 23

(N.D. Iowa 1894) (“The failure of congress to legislate can be construed only as an intention not

24 to disturb what already exists; and as, at the time of the adoption of the constitution, common 25 carriers, under the principles of the common law, were subject to certain duties and obligations, 26 the failure on the part of congress to legislate thereon evinces the legislative intent to leave the 27 rules and principles of the common law in full force, as controlling and defining the relations, 28 -24CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

duties, and obligations of common carriers engaged in interstate commerce.”), with Gatton v.

2

Chicago, R.I. & P. Ry. Co., 63 N.W. 589, 596 (Iowa 1895) (“There is no federal common law,

3

which pervades the Union, and constitutes a rule of judicial action.”).

4

79.

The Supreme Court resolved the question in Western Union Telegraph Co. v. Call

5

Publishing Co., 181 U.S. 92 (1901), holding that federal common law operated as a uniform

6

background principle governing the conduct of common carriers in the absence of specific

7

legislation from Congress. Id. at 99-103. As the Supreme Court explained,

8

There is no body of Federal common law separate and distinct from the common law existing in the several states, in the sense that there is a body of statute law enacted by Congress separate and distinct from the body of statute law enacted by the several states. But it is an entirely different thing to hold that there is no common law in force generally throughout the United States, and that the countless multitude of interstate commercial transactions are subject to no rules and burdened by no restrictions other than those expressed in the statutes of Congress.

9 10 11 12 13

Id. at 101. Reasoning that prior to the enactment of the ICC, “railway traffic in this country was regulated by the principles of the common law applicable to common carriers,” id. at 102 (citing

14 Interstate Commerce Commission v. Baltimore & O. R. Co., 145 U. S. 263, 275 (1892)), the 15

Court held that “the principles of the common law are operative upon all interstate commercial

16 transactions, except so far as they are modified by congressional enactment.” Id. See generally 17 Hundson Carey, Federal Common Law, 10 Va. L. Reg. 475 (1904). 18 80.

In the early Twentieth Century, Congress acted to broaden the scope of the ICA

19 and strengthen the regulatory authority of the ICC. See Elkins Act of 1903, ch. 708, 32 Stat. 847 20 (1903); Hepburn Act, ch. 3591, 34 Stat. 584, (1906); Mann-Elkins Act, ch. 309, 36 Stat. 539 21 (1910). For the first time, Congress required all common carriers subject to the Act to file their 22 rates with the ICC. See Mottley v. Louisville & N R Co., 150 F. 406, 408 (W.D. Ky. 1907). Under 23 the so-called filed rate doctrine, any rate actually charged by a common carrier that deviated from 24 the filed rate was deemed per se unlawful. See, e.g., Kansas City Southern Ry. v. Carl, 227 U.S. 25 639 (1913); Poor v. Chicago, B & Q Ry., 12 I.C.C. 418, 421-25 (1907). 26 81.

In 1935, Congress passed the Motor Carrier Act, amending the ICA to include

27 truck companies as common carriers, and subjecting motor carriers to the same regulatory scheme 28 -25CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

applied to railroads—including adhering to filed rates. Motor Carrier Act of 1935, ch. 498, 49

2

Stat. 543 (1935).

3

82.

In 1980, Congress began deregulating, eliminating the filed-rate doctrine but

4

retaining the requirement that carriers honor their published rates. The Motor Carrier Act of 1980,

5

Pub. L. No. 96-296, 94 Stat. 793, liberalized rate making, eliminated restrictions on certain cargo,

6

and deregulated routes and regions. Id. Congress retained the filed-rate doctrine, however, along

7

with the requirement that a “carrier providing transportation or service subject to the jurisdiction

8

of the [ICC] . . . shall provide that transportation or service only if the rate for the transportation

9

or service is contained in a tariff . . . .” 49 U.S.C. § 10761(a) (1990); Maislin Industries U.S., Inc.

10

v. Primary Steel, Inc., 497 U.S. 116, 127 (1990). The Trucking Industry Regulatory Reform Act

11

of 1994, Pub. L. No. 103–311, 108 Stat. 1673, and ICC Termination Act of 1995, Pub. L. No.

12

104-88, 109 Stat. 803, finally eliminated the filed-rate doctrine (except in narrow circumstances

13

not at issue here). See OneBeacon Ins. Co. v. Haas Industries, Inc., 634 F.3d 1092, 1099 (9th Cir.

14

2011). In place of the filed-rate doctrine, however, Congress enacted a revised truth-in-billing

15

regime, requiring carriers to “provide . . . to the shipper, on request of the shipper, a written or

16

electronic copy of the rate, classification, rules, and practices upon which any rate applicable to a

17

shipment, or agreed to between the shipper and the carrier, is based.” ICC Termination Act of

18

1995, Pub. L. No. 104–88, 109 Stat. 803, 907–10 (codified at 49 U.S.C. § 14706(c)(1)(B)).

19

Congress further required that “No person may cause a motor carrier to present false or

20

misleading information on a document about the actual rate, charge, or allowance to any party to

21

the transaction.” 49 U.S.C. § 13708(b).

22

83.

Finally, Congress acted to preempt certain state laws regulating transportation,

23

providing that “a State . . . may not enact or enforce a law . . . related to a price, route, or service

24

of any motor carrier . . . with respect to the transportation of property.” Federal Aviation

25

Administration Authorization Act of 1994, 108 Stat. 1605–1606 (codified at 49 U.S.C. §

26

14501(c)(1)). The preemptive language forbids suits based on alleged “violation[s] of state-

27

imposed obligations[,]” but does not foreclose state law claims alleging a breach of the carrier’s

28

“own self-imposed undertakings.” See American Airlines, Inc. v. Wolens, 513 U.S. 219, 228 -26CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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1

(1995). Congress retained the ICC’s provision preserving common law remedies. See 49 U.S.C. §

2

13103.

3

84.

Both before and after deregulation, courts have continued to look to federal

4

common law to fill gaps left open by Congress in the regulation of common carriers. E.g., Deiro

5

v. American Airlines, Inc., 816 F.2d 1360, 1365 (9th Cir. 1987); Klicker v. Northwest Airlines,

6

Inc., 563 F.2d 1310, 1315 (9th Cir. 1977); Sam L. Majors Jewelers, 117 F.3d at 926-27. “The

7

federal common law applicable to carriers was not changed with the advent of regulation of . . .

8

carriers.” Deiro, 816 F.2d at 1365 (citing First Pennsylvania Bank v. Eastern Airlines, Inc., 731

9

F.2d 1113, 1117 (3d Cir. 1984); Klicker, 563 F.2d at 1314). Thus, where Congress has left a

10

legislative gap, federal common law continues to regulate the conduct of interstate shippers and

11

common carriers.

12 13

SECOND CLAIM FOR RELIEF Providing False or Misleading Information in Violation of the Interstate Commerce Act 49 U.S.C. § 13708(b)

14

(Asserted on Behalf of Plaintiff and the Class)

15

85.

49 U.S.C. § 13708(b) provides that “[n]o person may cause a motor carrier to

16

present false or misleading information on a document about the actual rate, charge, or allowance

17

to any party to the transaction.”

18

86.

49 U.S.C. § 14704(a)(2) provides that “[a] carrier or broker providing

19

transportation or service subject to jurisdiction under chapter 135 is liable for damages sustained

20

by a person as a result of an act or omission of that carrier or broker in violation of this part.” This

21

provision creates a private right of action. See Fulfillment Services Inc. v. United Parcel Service,

22

Inc., 528 F.3d 614, 620 (9th Cir. 2008).

23

87.

UPS is “person” within the meaning of 49 U.S.C. § 13708(b). Under settled

24

agency principles, UPS is also vicariously liable for the conduct of its employees, who are also

25

“person[s]” within the meaning of 49 U.S.C. § 13708(b).

26

88.

UPS is a motor carrier within the meaning of 49 U.S.C. § 13708(b).

27

89.

UPS caused itself to present false or misleading information on documents about

28

the actual rate for the Delivery Area Surcharge to Plaintiff and the class members. By -27CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

Case 3:16-cv-05856 Document 1 Filed 10/11/16 Page 28 of 30

1

programming the iShip software to inflate the surcharge, and by presenting retail customers with

2

a standardized receipt showing the inflated charge, UPS presented false and misleading

3

information to retail customers. Similarly, the management level UPS employees who ordered the

4

iShip software modified to charge the inflated surcharge caused UPS to present false and

5

misleading information to retail customers through standardized receipts showing the inflated

6

charge.

7

90.

Plaintiff and the class members have sustained damages as a result of UPS’s

8

actions. Plaintiff and the class members are entitled to the difference between the published

9

surcharge and the assessed surcharge.

10 11

THIRD CLAIM FOR RELIEF Unjust Enrichment Due to Failure to Adhere to Published Rates in Violation of Federal Common Law

12

(Asserted on Behalf of Plaintiff and the Class)

13

91.

“Liability in restitution derives from the receipt of a benefit whose retention

14

without payment would result in the unjust enrichment of the defendant at the expense of the

15

claimant.” Restatement (Third) of Restitution and Unjust Enrichment § 39(1) (2010); See Stone v.

16

White, 1937 301 U.S. 532, 534 (1937) (citing The History of Assumpsit, 2 Harv. L. Rev. 53;

17

Woodward, Law of Quasi-Contracts, s 2.); 1 G. Palmer, Restitution §§ 1.2, 2.2–2.3 (1978).

18

92.

By overcharging retail customers for the Delivery Area Surcharge, UPS has

19

received a benefit whose retention without payment would result in the unjust enrichment of UPS

20

at the expense of the Plaintiff and the class members.

21

93.

Under federal common law principles, a common carrier may not charge

22

customers an amount exceeding the carrier’s published rate. See 2 Robert Hutchinson et al., A

23

Treatise on the Law of Carriers, as Administered in the Courts of the United States and England

24

§ 804 (3d ed. 1906). By charging more than its published rate, UPS has caused damage to

25

Plaintiff and the class.

26 27 28

FOURTH CLAIM FOR RELIEF Unjust Enrichment Due to Failure to Adhere to Published Rates in Violation of State Common Law (Asserted on Behalf of Plaintiff and the Class) -28CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

Case 3:16-cv-05856 Document 1 Filed 10/11/16 Page 29 of 30

1

94.

Under state law principles of unjust enrichment, a person may not receive a benefit

2

and unjustly retain that benefit at the expense of another. See, e.g., Elder v. Pac. Bell Tel. Co.,

3

141 Cal.Rptr.3d 48, 61 (Cal. App. 2012). “Courts have recognized that state claims of unjust

4

enrichment are universally recognized causes of action that are materially the same throughout

5

the United States.” Terazosin Hydrochloride Antitrust Litig., 220 F.R.D. 672, 697 n.40 (S.D. Fla.

6

2004) (citation and internal quotations omitted); Powers v. Lycoming Engines, 245 F.R.D. 226,

7

231 (E.D. Pa. 2007), rev’d on other grounds, 2009 WL 826842 (3d Cir. 2009) (“Although there

8

are numerous permutations of the elements of the [unjust enrichment] cause of action in the

9

various states, there are few real differences. In all states, the focus of an unjust enrichment claim

10 11

is whether the defendant was unjustly enriched.”). 95.

By overcharging retail customers for the Delivery Area Surcharge, UPS has

12

received a benefit whose retention without payment would result in the unjust enrichment of UPS

13

at the expense of the Plaintiff and the class members. By charging more than its published rate,

14

UPS has caused damage to Plaintiff and the class.

15

96.

Federal law does not preempt state law unjust enrichment claims in this

16

circumstance because the claim seeks a remedy for a breach of the carrier’s “own self-imposed

17

undertakings.” See Wolens, 513 U.S. at 228; Solo v. United Parcel Service Co., 819 F.3d 788, 798

18

(6th Cir. 2016) (suggesting that unjust enrichment claim predicated on UPS’s failure to honor its

19

own terms not preempted).

20 21 22 23

PRAYER FOR RELIEF WHEREFORE, Plaintiff, on behalf of himself and all Class members, prays for relief as follows: A.

Certification of this case as a class action pursuant to Rule 23 of the Federal Rules of Civil Procedure;

B.

Designation of Plaintiff as the representative of the Class, and Plaintiff’s counsel as Class Counsel;

C.

Recovery of economic damages sustained due to UPS’s inflated surcharge;

D.

Restitution of all amounts improperly obtained as a result of UPS’s unjust and unlawful scheme; -29-

24 25 26 27 28

CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

Case 3:16-cv-05856 Document 1 Filed 10/11/16 Page 30 of 30

1 2

E.

Treble damages pursuant to 18 U.S.C. § 1964(c);

F.

Attorneys’ fees and costs of suit;

G.

Pre-judgement interest; and

H.

Such other relief as the Court may deem just and proper.

3 4 5 6 Dated: October 11, 2016

NICHOLS KASTER, LLP

7 8

By:

/s/ Matthew C. Helland Matthew C. Helland

9 Attorney for Plaintiff and the Class 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 -30CLASS ACTION COMPLAINT FOR DAMAGES AND RESTITUTION

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EXHIBIT A

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PS

UPS

Tariff/Terms and Conditions of Service United States Updated June 6, 2016

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sq I=

1=119111111

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Updated June 6, 2016

UPS® Tariff/Terms and Conditions of Service

United States

TABLE OF CONTENTS

1.Introduction ................................4

11. Timely

2. Definitions Used .............................4

12. ZIP

3. Commodities Handled and Restrictions on Service....................... .5

13.P.O.Boxes .................................14

3.1 Items Not Accepted for Transportation......... .5 3.2 Maximum Values......................... .5 3.3 Prohibited

.6

3.4 Alcoholic

by Law........................ Beverages.......................

.6

3.5

Materials....................... .6

Biological

3.6 Firearms and Ammunition.................. .6 3.6.1 Firearms

....7

3.8 Hazardous Materials Service................ .7 3.9

DryIce ..................................9 3.10 Limited Quantity/ORM-D Packages......... .10 3.11 Hazardous Waste, Mercury, and Mercury-Containing Waste............. .10 3.12 Live Animals........................... .10 3.13 Perishable Commodities.................. .10 3.14 Pharmaceuticals .........................10

.14

CodeTM/Postal Code Information...........

.14

14. UPS Customer Center and UPS Worldwide Express Freight® Center.......... 14 15.

Third-Party Retailer........................ .14

16. UPS Access PointTM Locations................. .14 17.

Pickup Services

18. UPS On-Call

Scheduled.................. .14

Pickup® Service................. .15

19.

Saturday Pickup; Processing

20.

Drop Shipment............................ .15

3.6.2 Ammunition........................ .7 3.7 Food Transport; Assumption of Legal Responsibility..................... .7

Upload of PLD.......................

Fee.............. .15

21.Delivery ...................................15 22. Direct

Delivery Only Surcharge................

23. Residential

Surcharge....................... .16

24.

DeliveryArea Surcharge

25.

Delivery Attempts;

26. Hold for 27.

.15

.16

UPS Access PointTM Locations ...16

Pickup and Hold at Location

Shipper Release

Services

16

............................16

3.15 Portable Electronic Devices............... .10

28.UPScarbon neutral ..........................16

3.16 Tobacco Products....................... .10

29. UPS

4. Provisions for Export and Customs Clearance of International Shipments................... .11

Export Information............... .12 4.2 Certificate of Origin...................... .12 4.3 UPS Paperless® Invoice Service .12 4.4 Pre-Release Notification for Import Shipments.... 12 4.5 Record-Keeping ..........................12

30.

Delivery Intercept® Service...............

.16

Delivery Change Requests...................

.17

31. Correction of Addresses..................... .17

4.1 Electronic

5. UPS

Import Control® Service..................

6.RightofInspection

32.Saturday Delivery ...........................17 33.

.12

8.Packaging .................................13 9. Use of UPS-Provided Materials and Services ......13 10. Use of UPS Electronic Information

Systems

.......13

.18

(domestic and international)..............

.18

33.3

..........................13

7. Refusal of Service ...........................13

Delivery Confirmation Services............... Delivery Confirmation (domestic only)....... 33.2 Delivery Confirmation Signature Required

33.1

Delivery Confirmation Adult Signature Required (domestic and international)

.18

18

34. UPS Next Day Air® Early Verbal Confirmation of Delivery............... .18 35. Proof of

Delivery (P.O.D.)....................

.18

36.

Tracking/Tracing and

37.

Special Handling of Undeliverable Shipments; Refused ShipmentsReturned ..................18

Refund

Request Charge

.....18

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TABLE OF CONTENTS (continued)

38. C.O.D. Service ..............................18

52. UPS Service Guarantee...................... .25

38.1

18 Preparation and Listing of C.O.D. Packages Responsibility for C.O.D.s................. .19 38.3 Consignee's Checks in Payment of C.O.D.s .....19 38.4 C.O.D. Package of $10, 000 or More......... .19 38.5 Acceptance of Personal Check............. .19

52.1 Conditions .............................25

38.2

52.2Exclusions .............................26 53. Claims and Legal Actions: Individual Binding Arbitration of Claims.......... 26 53.1

Making Claims for Loss or Damage Property............................ .28 53.2 Acknowledgment of Claims for Loss or Damage to Property................... .28 53.3 Time Limit for Filing Claims for Loss or Damage to Property................... .28 53.4 Investigation of Claims for Loss or Damage to Property................... .29 53.5 Salvage.............................. .29 53.6 Disposition of Claims for Loss or Damage to Property................... .29 to

38.6 C.O.D. Remittance Verification............. .19 38.7 Restrictions........................... .19 38.8

Charges for C.O.D. Collections.............

.19

38.9 Remittance of C.O.D.s................... .19 39. UPS Returns® Services...................... .20 40.UPS Rates .................................20

40.1

Daily Rates and

Retail Rates............... .20

40.2 Letter Rates ............................20 40.3 Pak Rates............................. .21 40.4 UPS 10 KG Box® and UPS 25 KG Box® Rates ....21

Express Statutes.................. .21 40.6 Rates for Large Packages; Large Package Surcharge................. .21 40.7 Over Maximum Limits Charge.............. .21 40.8 Additional Handling Charge............... .21 40.9 Oversize Pallet Handling Surcharge......... .21

54.

40.5 Private

41. Fuel

Surcharges .............................21

42. Manual 43. Third

Processing Charges..................

.21

Party Billing Service...................

.21 22

44.

Billing Options for Domestic Shipments

45.

Billing Options for International Shipments .......22

46. Bill

S ta t e s

My Account............................

.22

47. Disbursement Fee ...........................22 48.

Currency Conversion

Rate.................... .22

49.

Missing/Invalid Account Number or Refusal

50.

Shipping Charge Corrections; Audit............

51.

Payment of Charges .........................22 51.1 Invoice Adjustment...................... .23 51.2 Alternative Payment Plans................ .23 51.3 Late Payment Fee....................... .25

Fee.... 22

.22

Responsibility for Loss or Damage.............

.29

54.1 Maximum Declared Values................ .30 54.2

Liability

Limits......................... .31

54.3 Exclusions from

Liability.................. .31

55.Data Protection .............................32

56.

of Documents; Waiver;Future Changes ......................32

Incorporation

3

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4-800-PICK-UPS 0-PICK-UPS®

UPS®

Tariff/Terms and Conditions of Service United States

1. Introduction

“UPS

The

includes:

following contains the general

and conditions of contract under which United Parcel Service® (“UPS”) is engaged in the transportation of Package shipments itself and jointly through interchange with its affiliates via the services described below. terms

The UPS Tariff/Terms and Conditions of Service (“Terms”) are effective on the date set forth above and are subject to change without prior notice. The Terms are

published periodically in printed

form in the UPS Rate and Service Guide (“Service Guide”) and electronically on the UPS website (ups.com®). The most current and controlling version of the Terms is published at www.ups.com/ terms. In tendering a Shipment for service, the Shipper agrees that the version of the Terms and the applicable Service Guide in effect at the time of shipping will apply to the Shipment and its transportation. The Terms apply to the following services:* UPS Air Services UPS Hundredweight Service® Air Services UPS 3 UPS

Day Select®

Hundredweight Service® UPS 3

Day Select® UPS® Ground UPS® Ground with

Freight Pricing UPS Hundredweight Service® Ground UPS Returns® Services

“UPS Air Services” includes:

Day Air® Early UPS Next Day Air® UPS Next Day Air Saver® UPS 2nd Day Air A.M. UPS 2nd Day Air® UPS Next

*The Third Party Billing Service fee described in Section 43 applies to all UPS services worldwide, regardless of origin or destination. **Refer to http://compass.ups.com/ups-holidaycalendar/ for service limitations applicable to the day after Thanksgiving Day. Note: Visit ups.com for guarantee details, service availability, delivery time commitments or to

request a pickup.

UPS

Hundredweight Air Services” Hundredweight Service® UPS Next

Day Air® UPS

Hundredweight Service® UPS Next Hundredweight Service® UPS 2nd

Day Air A.M. UPS

“Claimant” means any person assertany claim in any forum for legal or equitable relief including, but not limited to, any claim for damages, refunds, credits, injunctive relief, and declaratory relief arising out of or related to the provision of services

ing

Day Air Saver® UPS

the cost of providing service and may result in profit to UPS.

Hundredweight Service® UPS 2nd

Day Air®

by UPS. “C.O.D.

The Terms apply to the following international services: UPS Worldwide

Express Plus® Express NA1® UPS Worldwide Express® UPS Worldwide Express Freight®

Collect

means

on

for all purposes

Delivery.

“Commercial” refers to any address that is not Residential.

UPS Worldwide

UPS Worldwide Saver® UPS Worldwide UPS 3

Expedited®

Day Select® from Canada

UPS® Standard services

2. Definitions Used –“Alaska and Hawaii Rates” refer to the effective UPS Rates for Shipments originating in Alaska and Hawaii published in the effective Service Guide for Alaska and Hawaii, or Retail Rates established by UPS for the service selected by the Shipper that apply to the Shipper and the Package, and are in effect at the time of shipping, plus any additional charges or rates for nonstandard service, additional or nonstandard usage, and any other additional charges referenced within the Terms or the Service Guide, or those applicable additional rates set out in any customized contracts. “Business day” means Monday through Friday except the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day (December 25), and New Year’s Eve.**

“Charges” means all applicable transportation and other charges including, but not limited to, all applicable accessorial charges, brokerage service fees, surcharges, additional handling charges and late payment fees. Any such Charges, including but not limited to any surcharges, are not intended solely to cover

“Daily Rates” and “Retail Rates” refer to the effective UPS Rates for Shipments originating in the 48 contiguous United States established by UPS for the service selected by the Shipper that apply to the Shipper and the Package, and are in effect at the time of shipping, plus any additional charges or rates for nonstandard service, or additional or nonstandard usage, and any other additional charges referenced within the Terms or the Service Guide, or those applicable additional rates set out in any customized contracts. Effective December 28, 2015, “Daily Rates” shall also be deemed to mean “Standard List Rates.”

–“Delivery” shall be deemed to include, but

not

be limited to any of the follow-

ing: (1) delivery to the Consignee or the Consignee’s actual or apparent agent or representative, or pursuant to Consignee’s instructions, (2) delivery to the address or location UPS

specified in the

Shipping System or, to any person

present at such address, (3) delivery to an alternate address or location, including to a UPS Access PointTM location, (4) delivery in accordance with trade custom or usage, (5) delivery pursuant to UPS’s driver release

procedures, (6) delivery pursuant to Shipper Release procedures, or (7) delivery otherwise permitted under

UPS’s

the Terms.

“Drop Shipment”

means

any Shipment

tendered pursuant to a written agreement or prior arrangement between UPS and a specific Shipper that permits the Shipper to tender quantities of

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UPS®

n i te d

Tariff/Terms and Conditions of Service United States

individual Packages a

directly to UPS at UPS pre-approved designated location.

–“Letter Rates” refers to the UPS Rates

applicable to single package Shipments using UPS Express® Envelope or UPS® Letter packaging containing correspondence, urgent documents, or electronic media, with an actual weight of eight (8) ounces or less. (“UPS Express® Envelope” and “UPS Letter” may be referred to interchangeably.) means any container and its contents, and includes a UPS Express® Envelope, as well as any article that may be handled without packaging if the handling thereof can be accomplished in a reasonably safe and

–“Package”

practicable manner. “Perishable Commodity” refers to a perishable commodity or a commodity

requiring protection from heat or cold, including, but not limited to, live animals, foods, dry ice, flowers, biological materials. “Receiver” or “Consignee” refers to the party to whom the Shipment is

being sent. –“Residential” refers

to an

address that

home, including, but not limited to, a business operating out of a home. If is

S t a te s

a

address can be construed as either Residential or Commercial, then it will be considered Residential. an

–“Shipment” means one or more Packages, or one or more pallets in UPS Worldwide Express Freight® service, shipped under a single Source Document or UPS Automated Shipping System entry to one Receiver.

–“Shipper” refers to the party holding the UPS account used to process and tender a Shipment to UPS or, if no account was used for the Shipment, then the party that contracted with UPS for the Shipment. The term Shipper does not include, for example, a party to whom a Shipment was Third Party or collect billed, the party who drops off a UPS Returns® Services package, or a party that uses another party’s account for a Shipment.

–“Third Party” means any party that is not the Shipper or Receiver/Consignee.

“Third-Party Retailers” means locations of The UPS Store® centers, UPS

Authorized Shipping Outlet locations, and UPS Alliance Locations (located within Office Depot® and Staples® retail locations). UPS may designate certain Third-Party Retailers as UPS Access PointTM locations, as that term is defined below, but all terms and conditions applicable to Third-Party Retailers set forth herein shall continue to apply, regardless of such designation. A“UPS Access PointTM” location is an independently owned and operated business or a location (including a UPS Access PointTM locker) designated as a UPS Access Point location by UPS where a Consignee or other recipient may, where available, receive a Package Delivery. Where available, Packages processed for shipment prior to tender

using a UPS Shipping System may be tendered to a UPS Access PointTM location. Hours of operation and availability of staffing vary by location. “UPS® Automated Shipping System, “Source Document” and “PLD Upload.” Source Document

means a

shipping

document provided by UPS for the purpose of tendering a Shipment to UPS for transportation. UPS Automated

Shipping System means WorldShip® technology, UPS CampusShip® technology, UPS® Internet Shipping, UPS marketplace shipping, UPS® Developer Kit, iShip® technology, UPS Host Access, or an approved UPS Ready® solution that meets UPS requirements at the time of Shipment. PLD Upload means the transmission to UPS of Package manifest information, including without limitation, by Host Manifest Upload and Electronic Manifest Tool. The term “UPS Automated Shipping System, “Source Document” and “PLD Upload, individually or collectively, are sometimes referred to by the term “UPS Shipping System.”

“UPS Customer Center” means a UPS facility where Shippers may tender Packages to UPS for transportation,

and

a

Consignee or other recipient

may receive

a

Package Delivery.

–“UPS Rates” refers collectively to Daily Rates (which are inclusive of Standard List Rates), Retail Rates, Alaska and Hawaii Rates, Letter Rates, Pak Rates, and UPS 10 KG Box® and UPS 25 KG Box® Rates. “UPS Returns® Services” refers collectively to UPS Authorized Return Service®, Print Return Label, Electronic Return Label, and Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup Attempts, UPS Returns® on the Web, UPS Returns® Flexible Access, and UPS Returns® Exchange. –“UPS Smart Label®” tag as defined here and described in the UPS Guide to Labeling includes but is not limited to the MAXICODE, postal code bar code, current UPS Routing Code, appropriate UPS service level icon, and UPS 1Z tracking number bar code.

“UPS Worldwide Express Freight® Center” means a UPS facility where Shippers may tender UPS Worldwide Express Freight® pallets to UPS for

transportation, and a Consignee or other recipient may receive pallets. 3. Commodities Handled and Restrictions on Service UPS holds itself out

commodities, to

the

as

to transport general usually defined, subject

following restrictions.

The Shipper agrees to indemnify, defend, and hold harmless UPS and its affiliated companies, their officers, directors, employees, agents from all claims,

demands, expenses, liabilities, causes of action, enforcement procedures, and suits of any kind or nature brought arising from or relating to a Shipment in violation of applicable law or regulation, or

of these Terms.

5

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6-800-PICK-UPS 0-PICK-UPS®

Tariff/Terms and Conditions of Service United States

UPS®

Packages with an actual weight of than 150 pounds, or Packages

3.1 Items Not Accepted

for

Transportation

more

No service shall be rendered in the

transportation of any of the prohibited articles listed in the applicable Service Guide or the Terms. UPS does

not

accept for transportation,

and

Shippers are prohibited from shipping: Articles of unusual value, which shall be deemed to include, but are not limited to:

Any Package with an actual value of more than $50, 000, except that the actual value of Packages declared in accordance with the Enhanced Maximum Declared Value provisions of Section 54.1 (“Maximum Declared Values”) cannot exceed $70, 000; Any pallet with an actual value of more than $100, 000; Coins, cash, currency, bonds, postage stamps, money orders, and negotiable instruments (such as drafts, bills of exchange, or promissory notes, but excluding checks); Unset precious stones, and industrial diamonds; Any article that contains more than 50 percent by weight of gold or platinum, or any combination thereof in raw form including, but not limited to, bullion, bars, or scraps of these metals.

that when measured to determine the billable weight exceed 108 inches in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] combined. If found in the UPS system, they are subject to one or more of the following additional

charges:

Over Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in

body parts, or components thereof; Common

Replica

fireworks;

or

that bear

an

or

explosives or weapons (except as a

contractual service);

Packages containing marijuana, as that is defined by 21 U.S.C. 802(16), including marijuana intended for

term

medicinal use;

risk and expense.

as set

forth below:

Without prior approval by UPS, UPS Worldwide Express Freight® pallets that exceed maximum size or weight

Any Package with an actual value of more than $50, 000, or $70, 000 for Packages declared in accordance with

(which vary by origin destination) as set forth at http:// www.ups.com/media/en/wwef max dim.pdf. Such pallets are subject to an Oversize Pallet Handling Surcharge.

the Enhanced Maximum Declared Value provisions of Section 54.1 (“Maximum Declared Values”);

restrictions

and

Shipments tendered (including preprocessed drop offs) to a Third-Party Retailer or UPS Access PointTM location

containing any hazardous materials requiring shipping papers, firearms, ammunition. These

prohibitions also apply to shipments delivered to a Third-Party Retailer or UPS Access Point location, except for ammunition

or

that satisfies all requirements for the shipment of ammunition set forth in Section 3.6.2 (“Ammunition”), including qualifying for the exception for Limited Quantity/ORM-D packages;

Shipments con-

for Limited Quantity/Other Regulated Materials Shipments (“ORM-D”) Ground Packages, as set forth below), or

explosives weapons appearance to actual

inert

not required, Shipper any Shipment containing a prohibited article. Such return will be made solely at the Shipper’s

the

with values

UPS Returns® Services

remains, fetal remains, human

UPS reserves the right, but is

to return to

Package Surcharge;

taining hazardous materials (except

Human

locations, or any Third-Party

Retailer.

3.2 Maximum Values UPS does not accept for service Packages

40 C.F.R.

261.3;

PointTM

addition to all other applicable Charges including, but not limited to, a Large

Hazardous waste, defined as a solid that meets any of the criteria of the hazardous waste as described in

waste

accept, including when such Shipments are tendered for transportation at UPS Customer Centers, UPS Worldwide Express Freight® Centers, UPS Access

firearms, or requiring Delivery

Confirmation Services; and

Any other items prohibited by the Service Guide, or on the ups.com® website.

Shippers are prohibited from shipping and UPS will

not accept for transportation Shipments containing articles that UPS is not authorized to accept or that UPS states in the Terms that it will not

Packages with a value of $1, 000 or more shipped via a Third-Party Retailer or

UPS Access PointTM location if such

Packages were processed for shipment using a UPS Shipping System prior to drop off at the Third-Party Retailer or UPS Access PointTM location using Bill My Account;

or

billed

Packages processed for shipment prior to tender using a UPS Shipping System and tendered to a UPS driver with a value of more than $1, 000, unless a UPS high-value shipment summary is obtained by the Shipper or person

tendering the Package and signed by the driver upon tender of the Package; Packages shipped or delivered to a UPS Access PointTM location with value of $5, 000 or more;

a

Packages with a value of $1, 000 returned via Print Return Label, Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services;

Domestic more

than

International Shipments with a value of more than $1, 000 per Package or pallet returned via UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS

Pickup Attempt, or 3 UPS Pickup Attempts Return Services (including

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via UPS Returns® on the Web) unless a UPS high-value shipment summary is obtained by the Shipper or person

tendering the Shipment and signed by the driver upon tender of the Shipment; International UPS Import Control® Shipments with a value of more than $1, 000 per Package or pallet unless UPS high-value shipment summary is obtained by the Shipper or person

a

tendering the Shipment and signed by the driver upon tender of the Shipment; Packages with a value of more than $500 shipped via a UPS Drop Box; Prepaid Letters with a value of more $100;

than

Packages with a value of more than $999 when Shipper Release is selected; Packages with a C.O.D. amount in excess of $500 shipped via a UPS Drop Box; International Shipments containing jewelry (not including costume jewelry) having a value of more than $500 per Package or pallet or, effective January 4, 2016, a value of more than $2, 500 per Package or pallet for Shipments tendered to eligible destinations set forth at ups.com/jewelry; UPS Worldwide Express Freight® Service Shipments having a value of more than $100, 000 per pallet. 3.3 Prohibited by Law No service shall be rendered

by UPS in

the transportation of any Shipment that is prohibited by applicable law or regulation of any federal, state, provincial, or local government in the origin or destination country. It is the responsibility of the Shipper to ensure that a Shipment tendered to UPS, and any UPS Shipping System entry that the Shipper prepares for that Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable to the Shipment. 3.4 Alcoholic

Beverages Packages containing alcoholic beverages (wine, beer, or spirits) are accepted for transportation only as a contractual service and

S ta te s

only from Shippers who are licensed and authorized under applicable

laws to ship alcoholic beverages. To receive service for

Packages containing beverages, the Shipper must enter into an approved UPS agreement for the transportation of wine, beer, or spirits, as applicable. For all Packages containing alcoholic beverages, the Shipper must use Delivery Confirmation Adult Signature Required service alcoholic

requesting an adult signature for each

Package containing alcoholic beverages, and must affix a special UPS alcoholic beverages label to each Package. Except for UPS Delivery Intercept® requests, requests to reroute Packages containing alcoholic beverages are not available (including, but not limited to, Delivery Change Requests and UPS My Choice® requests).

For all U.S. inbound import

Shipments containing alcoholic beverages, the Receiver must be licensed and authorized to receive the alcoholic beverages. UPS does not accept Packages containing beer or spirits for Delivery to a consumer. It is the responsibility of the Shipper to ensure that a Package tendered to UPS does not violate any federal, state, or local laws or regulations applicable to the Package. reserves the right to dispose of any alcoholic beverages tendered for shipment which Shippers are prohibited from shipping, which UPS is not authorized to accept, which UPS states that it will not accept, or which UPS has a right to refuse. UPS reserves the right to discon-

UPS

tinue service to any

Shipper for, among

other reasons, tendering a Package containing alcoholic beverages that does not comply with all applicable laws or the Terms. 3.5 Biological Materials UPS accepts Packages containing “Biological Substance, Category B” as defined in 49 C.F.R. 173.134, which are prepared in accordance with all

aspects of 49 C.F.R.

173.199.

Transportation of other biological materials is limited, must be prearranged, and will only be provided under the following conditions: the Shipper has received prior written authorization from UPS for the specific Package tendered;

and the Shipper requests service in accordance with the conditions set forth in the written authorization from UPS for the Package tendered. Any Package containing biological materials shall be considered a Perishable Commodity. 3.6 Firearms and Ammunition UPS accepts Packages containing firearms or ammunition only pursuant to

the following limitations. 3.6.1 Firearms UPS accepts Packages

containing fire(as defined by Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code) only (a) between licensed importers, licensed manufacturers, arms

licensed

dealers, and licensed collectors

(as defined in Title 18, Chapter 44 of the United States agencies; and

Code), and government (b) where not otherwise prohibited by federal, state, or local

law from (i) an individual to a licensed importer, licensed manufacturer, licensed dealer or licensed collector; and (ii) from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector to an individual. The Shipper shall comply with and shall ensure that each Shipment containing firearms complies with all federal, state, and local laws applicable to the Shipper, recipient, and Package, including, without limitation, age restrictions.

The Shipper must use Delivery Confirmation Adult Signature Required service for each Package containing a firearm (including handguns). UPS, in its sole and unlimited discretion, may require the Shipper to select a UPS Next

Day Air® delivery service

for any Package containing a firearm. Handguns (as defined by 18 U.S.C. 921) will be accepted for transpor-

only via a UPS Next Day Air delivery service.

tation

(including handguns) are accepted for transportation only via Scheduled Pickup Service or at a UPS Customer Center. Firearms (including handguns) are not accepted for trans-

Firearms

portation via UPS Drop

Pickup®

Boxes

or

in

request for UPS On-Call service, and are not eligible for

response to

a

7

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Delivery Change Requests (including, but

limited to, requests to hold for pickup) or UPS My Choice® requests, or drop-off or pickup at UPS Access PointTM locations or Third-Party Retailers. UPS Returns® Services are not available for Packages containing firearms. not

Firearm parts, which do

firearms

not

constitute

defined under federal law (including without limitation Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code), and which otherwise comply with federal, state, and local law, will be accepted for as

transportation.

(including handguns) and are not accepted for shipment internationally. Replicas or simulated firearms are not accepted for shipment internationally except

Firearms

firearm parts

as a

See

contractual service.

www.ups.com/content/us/en/

be prepared under the rules for a fully regulated hazardous material. See further details in Section 3.10

(“Limited Quantity/ORM-D Packages”). not accepted for shipinternationally.

Ammunition is ment

See

www.ups.com/content/us/en/

resources/ship/packaging/guidelines/

firearms.html, www.ups.com/content/ us/en/resources/prepare/packaging/ guidelines/ammunition.html or contact UPS for more information. 3.7 Food Transport; Assumption of Legal Responsibility

Shipments containing “food,

as

defined in section 201(f) of the Federal Food, Drug, and Cosmetic Act, will be accepted for transportation only according to the following terms. Shipper assumes all responsibility with respect to establishing and maintaining all records required under 21 C.F.R. Part 1 Subpart J§§ 1.326-1.363. In so doing, Shipper assumes the legal responsibility

resources/ship/packaging/guidelines/ firearms.html or contact UPS for more

under 21 C.F.R.

information.

ing and maintaining records that would

3.6.2 Ammunition UPS accepts ammunition for transportation where such ammunition constitutes “cartridges, small arms, as defined in 49 C.F.R. 173.59. The Shipper shall comply with and shall ensure that each Shipment containing ammunition complies with all federal, state, and local laws applicable to the Shipper, recipient, and Package, including, without limita-

tion, age restrictions. Ammunition will be transported only when packaged and labeled in compli172 (Hazardous ance with 49 C.F.R. Materials), and must be shipped in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials. Ammunition may not be shipped in the same package as a firearm. To meet the

exception for Limited Quantity/ORM-D, ammunition can

be shipped via UPS Ground only within the 48 contiguous United States or UPS Ground Intra-Oahu and Intra-Alaska. All other allowable

Shipments are accepted only on a contractual basis, and must

ammunition

1.363 for establish-

otherwise be required to be maintained by UPS. Shipper agrees its records will comply with 21 C.F.R. 1.352 and shall identify the immediate recipient of the transported food; the origin and destination points of shipment; the date the Shipment is received and the date released; the number of Packages shipped; a description of the freight describing the type of food received and released; and the route of movement. Shipper agrees expressly to make all records required by 21 C.F.R. 1.352 available to FDA as required by 21 C.F.R. 1.361. Shipper commits, and recognizes that it has the responsibility, that all such records are maintained consistent with the record reten-

to ensure

tion requirements provided in 21 C.F.R. 1.360 and the record availability requirements provided in 21 C.F.R. 1.363. Shipper agrees that within 45 days of the date of shipment, Shipper will obtain or request from UPS any information needed from UPS to satisfy

Shipper’s responsibility to establish and maintain records. Shipper recognizes that the foregoing obligations with respect to establishing and maintaining

records

be terminated. Shipper expressly agrees to immediately assume responsibility to establish and maintain records as provided in this paragraph, regardless of any FDA-designated compliance date for any provision of 21 C.F.R. Part 1 Subpart J. cannot

3.8 Hazardous Materials Service Hazardous Materials, defined as those materials regulated under Title 49 of the Code of Federal Regulations (49 C.F.R.) (excluding Limited Quantity/ Other Regulated Materials Shipments (“ORM-D”) Ground Packages, as referenced below), and Dangerous Goods, defined as those materials regulated by the International Civil Aviation Organization (ICAO) and published in the International Air Transport Association (IATA) Dangerous Goods Regulations (collectively referred to as “Hazardous

Materials,

or

“Dangerous Goods,

“International Dangerous Goods”), are accepted for transportation only as a contractual service and in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials, or the UPS Guide for Shipping International Dangerous Goods. To receive Hazardous Materials or Dangerous Goods service, the Shipper must sign and agree to the provisions set forth in an approved UPS agreement relating specifically to the transportation of Hazardous Materials, Dangerous Goods, or International Dangerous Goods (“Hazardous Materials Agreement”). Contact UPS for specific information, including a list of “Common Items That May Be Classified as Hazardous Materials.” or

An additional charge will be assessed

for each Hazardous Materials Shipment. assess an additional surfor charge Packages or pallets containing certain types of Hazardous Material. Applicable surcharges are described in the Service Guide and at the ups.com® website.

UPS may also

It is the Shipper’s responsibility to determine if a Shipment contains a Hazardous

Material and to properly classify, label, mark, and package it in accordance with applicable governmental regulations. When required, the Shipper is responsible for ensuring that all of its employees

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involved in the preparation of Hazardous Materials for transport are properly trained, tested, and certified in accordance with 49 C.F.R. Part 172.700 through 172.704, or with IATA (Section 1.5) and for ensuring that a program exists for the retraining, testing, and certification as required by these rules. All packaging used

by the Shipper for the

transportation of Hazardous Materials, when required

by regulation, must pass UN performance testing in accordance with 49 C.F.R. Part 178.602 through 178.609 or IATA (Section 6.0).

The Shipper must use a software system, such as the most current version of WorldShip® software that is acceptable to UPS for the preparation of documents for shipping Hazardous Materials, or an alternative method determined by UPS in its sole and unlimited discretion to perform the same functions. UPS will provide Shippers, upon request, a list of vendors who provide acceptable software systems. UPS

reserves

the right to refuse to

return, or to dispose of, in compliance with applicable laws and regulations, any Hazardous Material that it determines not to have been prepared in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials, the UPS Guide for Shipping International Dangerous Goods, and all applicable governmental laws and regulations. The Shipper agrees to reimburse UPS for any costs or expenses incurred as a result of any improperly packed or prepared Hazardous Materials which Shipper tenders to UPS. In addition, the Shipper agrees to reimburse UPS for any costs or expenses incurred by UPS if Hazardous Materials tendered by the Shipper are refused by the Shipper upon return or cannot otherwise be delivered for any reason including, but not limited to, wrong delivery address or refusal of Receiver to accept Delivery.

accept,

to

reserves the right, in its sole and unlimited discretion and without prior notice to the Shipper, to dispose of any international Shipment containing Dangerous Goods refused by the Receiver or which for any other reason

UPS

be delivered. Shipper shall be responsible for all disposal fees.

cannot

The Shipper agrees to indemnify, defend, and hold harmless UPS, its parent corporation, and affiliated companies, their

officers, directors, employees, agents, and their successors and assigns, from all claims, demands, expenses (including reasonable attorney’s and consultants’ fees), liabilities, causes of action, enforcement procedures, and suits of any kind or nature brought by a governmental agency or any other person or entity arising from or relating to the transportation of a Hazardous Materials Shipment, from the Shipper’s breach of the Hazardous Materials Agreement or the Terms, or from the Shipper’s noncompliance with governmental laws or regulations applicable to the transportation of Hazardous Materials whether such action is brought by a governmental agency or other person or entity. Under circumstances shall UPS be liable

no

for

special, incidental, or consequential damages arising from the transportation of a Hazardous Materials Shipment. Pursuant

the

to

49 C.F.R. Part

173.30,

in

the Shipper loads any UPS vehicle, the Shipper agrees to segregate Hazardous Materials in accordance with 49 C.F.R. Part 177.848 and properly secure Hazardous Materials in accordance with 49 C.F.R. Part 177.834. event

UPS does

not accept Hazardous Materials in any amounts that require placarding under 49 C.F.R. Part 172, Subpart F. The Shipper agrees not to tender Hazardous Materials to UPS in any amount for a single vehicle that would require placarding in accordance with 49 C.F.R. Part 172, Subpart F.

UPS reserves the right to discontinue or terminate service immediately with respect to the transportation of Hazardous Materials if the Shipper fails to comply with any provisions of the Terms, or any applicable government regulations (including Limited Quantity/

ORM-D Shipments that are tendered without the proper shipping documentation). If a Shipper tenders an undeclared Hazardous Materials Shipment to UPS, UPS shall not be liable for the Shipment in the event of loss, damage, delay, or

misdelivery, nor shall UPS be liable for any special, incidental, or consequential damages. If the Shipper ships Hazardous Materials from more than one location, and the Shipper fails to comply with any provisions of the Terms, the Hazardous Materials Agreement, or any governmental regulations, UPS may, in its sole and unlimited discretion, terminate all of the Shipper’s shipment locations or limit such termination to those locations where the failure to comply occurred.

Shippers are prohibited from shipping and UPS will

not

accept for trans-

portation Shipments containing any Hazardous Materials requiring shipping papers (defined as those materials regulated under Title 49 of the Code of Federal Regulations) or Dangerous Goods requiring Shipper’s Declaration for Dangerous Goods documents, when such Shipments are presented for

shipment at UPS Customer Centers, Third-Party Retailers, or UPS Access PointTM locations. Hazardous Materi-

als requiring shipping papers cannot be picked up via UPS On-Call Pickup® service, or retrieved via any UPS Returns® Service, except as a contractual service. UPS Ground with Freight Pricing service is not available for Hazardous Materials Shipments (unless the Package qualifies as a Limited Quantity/ORM-D Package as set forth in Section 3.10 (“Limited

Quantity/ORM-D Packages”)). Additional terms applicable to the shipment of Hazardous Materials are set forth in the UPS Guide for Shipping Ground and Air Hazardous Materials, and the UPS Guide for Shipping International Dangerous Goods, the terms of which are each incorporated here by this reference and available at http://

www.ups.com/content/us/en/resources/

ship/hazardous. 3.9 Dry Ice

Packages containing dry ice (carbon dioxide, solid) as a refrigerant, but no other Hazardous Materials, are accepted for transportation within the United States via UPS Ground and UPS Air Services (provided such Packages are prepared in accordance with all applicable governmental regulations) without a

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Hazardous Materials Agreement. Packages containing Hazardous Materials that use dry ice (carbon dioxide, solid) as a refrigerant are accepted for transportation within the United States via UPS Ground and UPS Air Services only as a contractual service. Any Package containing dry ice will be considered a Perishable Commodity. Packages containing dry ice may be tendered for shipment at The UPS Store® locations, where such services are available. A contract is required for all international Shipments of dry ice.

requirements including appropriate

3.10 Limited Quantity/ ORM-D Packages

guidelines/animals.html or contact UPS for information regarding shipping

Limited

live animals.

Quantity/ORM-D Packages accepted for transportation without Hazardous Materials shipping papers and without a contract, only within the are

contiguous United States via UPS Ground, UPS Ground with Freight Pricing service, and UPS Hundredweight Service® Ground, and via UPS Standard

48

Canada and UPS Ground Intra-Alaska and Intra-Oahu services, when properly classified, packaged and marked, provided the Shipper has reviewed the required checklist and service restrictions with a UPS representative. Limited to

Quantity/ORM-D Packages shipped via UPS Air Services and UPS 3 Day Select® within the United States and Puerto Rico

accepted for transportation on a contractual basis only. Limited Quantity/ ORM-D Packages containing ammunition are not accepted for shipment internationally. are

3.11 Hazardous

Waste, Mercury,

and Mercury-Containing Waste Packages containing hazardous waste, defined as a solid waste that meets any of the criteria of hazardous waste as described in 40 C.F.R. 261.3, are not accepted for transportation. UPS’s acceptance for transportation of any elemental mercury, mercury-

containing material, or used mercurycontaining device (including, but not limited to, medical devices, spent fluorescent lamps, thermostats, or thermometers) is limited, must be pre-

arranged, and will only be provided pursuant to prior written authorization from UPS upon satisfaction of certain

packaging

and financial

3.12 Live Animals UPS provides service

assurances.

on a

anything living, except plants.) Live animals may be shipped only pursuant to the restrictions and conditions set forth on the ups.com® website regarding Shipping Live Animals. A live animal Shipment will be considered a Perishable Commodity. Access http://www.ups.com/ content/us/en/resources/ship/packaging/ to

3.13 Perishable Commodities UPS does not provide a protective service

for the transportation of Perishable Commodities. Such commodities will be accepted for transportation solely at the Shipper’s risk for any damage arising from the perishable nature of the item. Shippers shall not file claims for, and UPS shall not be liable to Shippers or any third parties for, any damage arising from the transportation of Perishable Commodities arising from exposure to heat or cold or the perishable nature of the item, regardless of whether the Shipment is delivered pursuant to an

applicable UPS Service Guarantee or is delayed in transit. UPS reserves the right to dispose of any Shipment in the UPS a

Perishable Com-

modity that UPS deems in its sole and unlimited discretion to be of no value, unsafe

or

unsanitary.

3.14 Pharmaceuticals

The

Shipper shall comply with and shall that each Shipment containing pharmaceutical products complies with all applicable federal, state, provincial, and local laws and regulations governing the dispensing, shipment or tender of shipment of pharmaceutical products. ensure

3.15 Portable Electronic Devices UPS transports Shipments containing

radio

91.21, 14 C.F.R. 15.521(a).

121.306,

47 C.F.R.

3.16 Tobacco Products

limited basis for some types of live animal Shipments. (The term “animal” as used here refers

system containing

14 C.F.R. or

frequency identification devices

(RFID), ultrawideband devices (UWB), and other portable electronic devices (PED) only when such devices are in an inactivated state or otherwise in compliance with applicable law including

Shipments containing tobacco or products, as those terms are variously defined under applicable state law (“Tobacco Product Shipments”), are accepted for transportation only from Shippers who are licensed and authorized to ship tobacco and tobacco products pursuant to applicable laws. UPS does not provide pick-up service

tobacco

from any person or entity included in the Bureau of Alcohol, Tobacco, Firearms and Explosives PACT Act Non-Compliant List. Tobacco Product Shipments shipped to a consumer will only be accepted for transportation as a contractual service. However, because UPS prohibits Shipments of cigarettes to consumers under any circumstances, UPS does not offer a contractual service for the delivery of cigarettes to consumers. To receive service for Tobacco Product Shipments shipped to a consumer, the Shipper must sign and agree to the provisions set forth in an approved UPS agreement for the transportation of tobacco products. For all other service for Tobacco Product Shipments, the Receiver must be licensed and authorized to receive tobacco or tobacco products pursuant to all applicable federal, state, provincial, or local laws or regulations, and the Shipment must conform to the terms, conditions, restrictions, and prohibitions set forth at www.ups.com/ tobacco at the time of shipping. It is the responsibility of the Shipper to ensure that a Shipment tendered to UPS, including a Tobacco Product Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable to the Shipment. reserves the right to refuse to accept, transport, or deliver any Tobacco Product Shipment that UPS, in its sole and unlimited discretion, determines does not comply with UPS requirements for the shipment or any applicable law or regulation, and to discontinue any or all service to any Shipper for, among other reasons, tendering such a Shipment. UPS reserves the right to dispose of any Tobacco Product Shipment that Shippers are prohibited from shipping,

UPS

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that UPS is not authorized to accept, that UPS states that it will not accept, or that UPS has a right to refuse.

19 U.S.C.

4. Provisions for Export and Customs Clearance of International Shipments

Regulations)).

The Shipper (or the party tendering an international Shipment to UPS for service, referred to for purposes of this Section 4

as

“Shipper”)

is

responsible

for compliance with all applicable U.S. export control requirements, and must provide UPS with all documentation and information required by the laws of the origin and destination countries for export and import of Shipments (i.e., for export and customs clearance). The Shipper is responsible for determining export and import licensing or permitting requirements for a Shipment, obtaining any required licenses and permits, and ensuring that the Consignee is authorized by the laws of the origin and destination countries to receive the Shipment. The Shipper must regularly review its import and export transactions and immediately notify UPS of any incorrect or incomplete information provided, including information filed with, or otherwise transmitted (whether

writing or electronically) to, a U.S. or other governmental agency. By tendering an international Shipment for service and providing UPS with documentation (including any Source Documents), the Shipper certifies that the documentation includes all required licenses and permits, that the statements in that documentation and any other information that the Shipper provides to UPS relating to exportation and importation are complete, true, correct, and in compliance with the laws of the origin and destination countries, and that the Consignee is authorized by the laws of the origin and destination countries to receive the Shipment. Furthermore, the Shipper understands that civil and criminal penalties including seizure and forfeiture, may be imposed for failing to provide UPS with all required documentation, licenses, permits, statements, and information, for making inaccurate, false, or fraudulent statements, or for violating U.S. or other country laws regulating in

exports

or

imports (see, e.g.,

13 U.S.C.

305;18 U.S.C.

545,

554 and

1001;

1595a and 1592; 22 U.S.C. and Subchapter C of 15 C.F.R.

401; (i.e., The Export Administration

When an international Shipment dered to UPS, UPS is thereby appointed as the agent for performance of customs clearance in the destination country to the extent allowed by law. The Shipper shall provide all Powers of Attorney and other authorizations required by applicable law for UPS to serve as the is

ten-

Shipper’s agent to perform customs clearance in the destination country. UPS is specified as the nominal Consignee for the purpose of designating a customs broker to perform customs clearance. Local authorities may require documentation confirming that UPS has been designated as the nominal Consignee. Fines, penalties, liquidated damages, storage charges, or other expenses incurred as a result of an action by U.S. Customs and Border Protection (or any other U.S. or other country’s government agency regulating or as a

imports or exports),

result of the failure of the

Shipper

Consignee to provide complete, true, and correct documentation, statements, or

or information required by the laws of the origin and destination countries (including the failure to obtain a required license or permit) will be charged to the Shipper or Consignee along with any applicable duties, fees, or taxes, and any applicable late payment fees assessed by UPS. Unless a written agreement between UPS and the Shipper specifies otherwise, UPS reserves the right in its sole and unlimited discretion to charge the Shipper or Consignee for any such

fines, penalties, liquidated damages, storage charges, expenses, duties, fees, taxes, or late payment fees. Regardless of any such written agreement specifying otherwise, in the event of non-payment by the Consignee, the Shipper is liable for all Charges. The Shipper agrees to indemnify, defend, and hold harmless UPS, its parent corporation, and affiliated companies, their

officers, directors, employees, agents, and their successors and assigns, from any and all claims, demands, expenses,

including, but not limited to, fines, penalties, liquidated damages, storage charges, duties, fees, taxes, late payment fees, or other money due,

or

liabilities

arising from the transportation, importation, exportation, or customs clearance of Shipments on behalf of the Shipper, arising from the Shipper’s noncompliance with the laws of the origin and destination countries, or UPS requirements applicable to the Shipment. or

provides routine customs clearance through UPS Supply Chain Solutions® brokerage offices designated by UPS for handling customs clearance of Shipments at no additional charge, except

UPS

for UPS® Standard

to

and from Canada

Shipments, for which a brokerage service charge applies. Other UPS Supply Chain Solutions® customs brokerage offices charge fees for the clearance of Packages and freight. For UPS Standard to Mexico, UPS Supply Chain Solutions® customs clearance is required. Failure to do so will result in Packages automatically returned to Shipper. Additional charges may apply for complex customs clearance procedures, which include, but are not limited to, the following: Clearance procedures

involving a

government agency other than U.S. Customs and Border Protection; Customs Bonds; Drawbacks;

Formal entries involving more than three tariff lines; Live

Entries; Country of Origin Marking; or Temporary Import Bonds (T.I.B.). UPS is under

no obligation, unless the requests in writing and UPS agrees in writing, to undertake any pre-

customer

or

post-importation action including,

but

not limited to, obtaining binding rulings, advising of liquidations, filing protests, or filing petitions for relief.

UPS may prepay duties, fees, or taxes on behalf of the payer. For importation into the United States, a fee will be assessed and billed to the importer. A fee may also apply for shipments to other countries.

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For any claims

arising from import,

export or customs clearance activities, the liability of UPS (including UPS Supply Chain Solutions) shall be limited to the lesser of (i) $50 per entry, filing, or transaction; or (ii) the amount of fees paid to UPS for such entry, filing, or transaction. 4.1 Electronic Export Information If Electronic Export Information (EEI) is required to be filed through the Auto-

mated

Export System (AES) under the Foreign Trade Regulations of the U.S. Bureau of the Census (“Census”) (i.e., Part 30, 15 C.F.R.), and the Shipper

has not filed the EEI and provided an Internal Transaction Number (ITN) to UPS to confirm that an EEI transaction was submitted to Census by the Shipper accepted and is on file in the AES, UPS will electronically file the required EEI on behalf of the Shipper, provided that all information required to file the EEI is supplied by the Shipper in the UPS Shipping System or other export documentation and UPS has received proper authorization or a Power of Attorney from the Shipper to complete and file the EEI. A processing fee will be assessed and billed to the Shipper. The Shipper is solely responsible for determining whether EEI is required to be filed through the AES for its shipment and for ensuring that the EEI is accurately and timely filed, whether by the Shipper or by UPS acting as the filing agent on behalf of the Shipper. 4.2 Certificate of Origin UPS may, based solely on information

that the Shipper furnishes, prepare a Certificate of Origin for goods manufactured and originating within the United States on behalf of the Shipper when one is required but not included with the export documents provided by the Shipper. When authorizing UPS to prepare a Certificate of Origin, the Shipper certifies that the information it provides to UPS is complete, true, and correct and that the completed Certificate of Origin complies with the laws of each country where a claim will be made that the goods are manufactured and originate in the United States. A processing fee will be assessed and billed to the Shipper.

4.3 UPS Paperless® Invoice Service A Shipper must register with UPS in

advance of shipping to use UPS Paperless® Invoice service, where such services are available. By using UPS Paperless® Invoice service, the Shipper authorizes UPS to use the Shipper’s letterhead and electronic signature to prepare true, correct, and paperless commercial invoices that reflect, in all material respects, the Shipper’s sale transactions of merchandise to its buyers (i.e., the “Sold To” Parties) necessary to expedite in accordance with law the export and customs clearance of international Shipments. The Shipper shall provide to UPS in advance all required information including, but not limited to, the true and accurate price at which the merchandise was sold to the “Sold To” Party, any required additions to customs value (e.g., dutiable commissions, royalty/license fees, assists, packing costs, and proceeds of subsequent sales), the currency of the sale, country of origin, terms of sale, the quantities, ultimate Consignee, and a complete commercial description of the merchandise. By using the service, Shipper represents and certifies that any paperless commercial invoice that UPS prepares is true and accurate, which means that it is, in all material respects, an electronic copy of the same commercial invoice provided to the buyer. The Shipper shall have an affirmative, non-delegable duty to disclose to UPS any and all required commercial invoice information, and to ensure its accuracy and completeness. The Shipper must provide timely upload of PLD to use UPS

Paperless® Invoice service.

4.4 Pre-Release Notification

for Import Shipments A

Shipper or Consignee may request that UPS notify the Consignee prior to submission of a U.S. import Shipment to

U.S. Customs and Border Protection

so that the importer may validate the classification, valuation, or other import information. An additional fee applies

for this service and will be billed to the

importer or to the Shipper when the

Shipper is selected as the payer of the duties and taxes for the Shipment.

4.5

Record-Keeping Shipper agrees and consents that

The

UPS may preserve

a

record of the car-

riage for an international Shipment using other than producing a copy of the air waybill. The Shipper has a duty to and is solely liable for maintaining all records as required under the export and customs or other laws of the origin and destination countries, unless otherwise means

agreed to in writing. UPS assumes no responsibility to act as a record-keeper or record-keeping agent for the Shipper. 5. UPS

Import Control® Service

Import Control® service allows a Shipper to process an import Shipment,

UPS

including commercial invoice. Where available, a Shipper may use UPS Import Control® service to create a Print Import Label, Electronic Import Label, or Print and Mail Import Label to provide to the sender or party tendering the Shipment to UPS, or a Shipper may request 1 UPS Pickup Attempt or 3 UPS Pickup Attempts to request that UPS make pickup attempts to retrieve import Shipsender’s address. 3 UPS Pickup Attempts is not available for UPS Worldwide Express Freight® shipments. UPS Import Control® service is available only in countries where UPS pickup services are available. An additional charge will be assessed for each unique UPS Import Control label. ments

from

a

Shipments containing certain items are prohibited from being shipped and are not accepted by UPS for UPS Import Control® service including, but not limited to, Hazardous Materials Shipments requiring shipping papers, firearms, or Shipments requiring Delivery Confirmation Services. C.O.D. service not available for UPS Import Control®

is

Shipments. The maximum actual or declared value for each UPS Import Control® Shipment is $50, 000 per Package and $100, 000 per pallet, provided that, for any UPS Import Control® Package or pallet with an actual or declared value in excess of $1, 000, the Shipper must ensure that a UPS high-value shipment summary is generated and signed by the UPS driver upon tender of the Shipment to UPS.

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If no high-value shipment summary is obtained and signed, the maximum actual or declared value of each such Package or pallet is limited to $1, 000.

Notwithstanding anything herein to the contrary, for all UPS Import Control® Shipments tendered to UPS for export from the U.S., that transit the U.S., or that contain U.S. origin goods, the sender or tendering party is the exporter for purposes of the Export Administration Regulations (“EAR”), and it shall be responsible for determining licensing authority (license, license exception, or NLR) and obtaining the appropriate license or other authorization as provided in Section 4(“Provisions for Export and Customs Clearance of International Shipments”). In no event shall a party arranging for UPS Import Control® service provide a writing assuming responsibility for determining licensing requirements and obtaining license authority for any UPS Import Control Shipment to the tendering party. UPS does not agree to serve as the exporter for purposes of the EAR.

6.

Right of Inspection

reserves the right in its sole and unlimited discretion to open and inspect any Shipment tendered to it for transportation, but is not required to do so.

UPS

7. Refusal of Service the right to refuse to provide service, among other reasons, for any Shipment which by reason of the dangerous or other character of its contents may, in the sole judgment of UPS, soil, taint or otherwise damage other Shipments or UPS’s equipment, or which is improperly or insecurely packed or wrapped, as determined by UPS in its sole judgment. UPS

reserves

Before accepting any Shipment, UPS the right to require sufficient verification, as determined by UPS in its sole and unlimited discretion, of the Shipper’s name and address, or any other information necessary to accept the Shipment for service. UPS reserves the right to refuse to provide service for any Shipment or to or from any location, or to provide alternative service arrangements, or to intercept, hold or return any reserves

Shipment when, among other reasons, in its sole and unlimited discretion,

UPS,

determines that it is unsafe

or

economi-

cally or operationally impracticable to provide service, that its services are being used in violation of federal, state, or local law, or for fraudulent purposes, or when the account of the person or entity responsible for payment is not in good standing.

8.Packaging It is the responsibility of the

Shipper to

that proper packaging is used and that contents are adequately and securely packed, wrapped, and cushioned for transportation. Shipments must be so ensure

packed

or

wrapped

as to meet

UPS’s

pub-

lished standards related thereto set forth in the Service Guide, or on the ups.com® website, and as to pass tests set forth in the International Safe Transit Association (“ISTA”) Procedure 3A, Procedure for Testing Packaged Products, published by ISTA. Acceptance of tender by UPS is not an indication that a Package is packed in accordance with UPS’s published standards. In addition, any tested product must be free from damage and the packaging must afford reasonable protection as determined by UPS in its sole judgment.

Shipments containing goods of high value or high risk, including without limitation jewelry, pharmaceuticals, computers, hand-held electronic devices, mobile telephones, and electronic components of these, must not have labels, customized shipping labels (including as created in a UPS Automated Shipping System), markings, logos, or other written notice of contents contained within the Package. of UPS-provided packaging is not a guarantee that an item is sufficiently packaged for transportation. UPS does not provide special handling for Shipments with “Fragile, orientation markings (e.g., “UP” arrows or “This End Up” markings), or any other similar such markings. The

use

When

shipping media of any type containing sensitive personal information (such as personal financial or health information), it is recommended that the Shipper retain a copy of the data and secure the data on the media through

encryption or other technological means. not liable or responsible for loss of, damage to, or irretrievability of

UPS is

data stored on media of any type, or for loss of information, including without limitation personal, health or financial information. For the shipment of electronic media, or for breakable items, see the packaging guidelines located at the ups.com® website. The guidelines advise against the use of UPS Express®

Envelopes, UPS Express® Pak, or UPS Express® Pad Paks to ship sensitive personal information UPS Worldwide

or

breakable items.

Express Freight® Ship-

be palletized, stackable, able to be lifted by forklift, and shrinkwrapped or banded to a skid. Shipper must ensure that pallets and packaging comply with all applicable laws and regulations of the origin and destination ments must

country.

9. Use of UPS-Provided Materials and Services

UPS-provided materials including, but not limited to, packaging materials and supplies, envelopes, labels, label printers, shipping documents, publications and products are provided solely for the use of UPS Shippers to obtain UPS services on

their behalf and to interact with UPS.

Any other use of such UPS-provided materials is strictly prohibited. Express® Envelopes, UPS Express® Pak, UPS® Express Boxes, UPS® Express Tubes, UPS 10 KG Box® and UPS 25 KG Box® packaging may not be used for UPS® Ground, UPS® Standard, UPS 3 Day Select®, or UPS Worldwide Expedited® Shipments. UPS

Under no circumstances may a Shipper sell any UPS-provided materials, products, or services to any third party without prior written authorization from UPS. A weekly charge applies for use of UPS-provided thermal label printers.

10. Use of UPS Electronic Information

Systems Use of UPS electronic information

systems access

to

which

Shippers are granted

by UPS and which

are

accessed

by means of hardware, software, or

13

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interfaces, including UPS Shipping Systems, are subject to and will be governed by the terms in effect at the time of shipping for the relevant system, including without limitation, the UPS Technology Agreement, the iShip® Master Enterprise Service Agreement, the ConnectShip® End User License Agreement, or that agreement licensing use of a UPS Ready® solution. internet

11.

Timely Upload of PLD

The Shipper must provide Timely Upload of Package Level Detail (“PLD”) to UPS. If timely upload of PLD is not provided, are unavailable, including but not limited to Direct Delivery Only, Ship to a UPS Access PointTM location, UPS Delivery Intercept® service, and UPS Proactive Response® service. Timely Upload of PLD as used

certain UPS services

in these Terms refers to the electronic transmission of all applicable PLD infor-

mation to UPS

at or

before the time that

Shipments are tendered to UPS. PLD includes, but is not limited to, Consignee’s full name, complete delivery address, and Shipment dimensions and weight. 12. ZIP

CodeTM/Postal Code Information

The Receiver’s ZIP CodeTM is a required part of the address for domestic Shipments. When available, ZIP+4TM should be used. The Receiver’s postal code, telephone number, and contact name are required parts of the address for international Shipments.

13. P.O. Boxes UPS does not provide Delivery to a P.O. Box. The Shipper must make every effort to obtain a street address. If the Shipper

should use

a

P.O. Box

address, the recipi-

ent’s telephone number must be included. A Package addressed to a P.O. Box may experience delays, is not covered by any UPS Service Guarantee, and is subject to an Address Correction charge. Army Post Office (APO) and Fleet Post Office

(FPO) addresses are not accepted. 14. UPS Customer Center and UPS Worldwide Express Freight® Center Before accepting a Shipment tendered for transportation or releasing any Shipment at a

UPS Customer Center

UPS Worldwide to a

or a

Express Freight® Center Consignee or other recipient, UPS

the right to require sufficient verification, as determined by UPS in its sole and unlimited discretion, of the reserves

Shipper’s or recipient’s name, address, ship or receive the Shipment, or any other information

authorization to

UPS deems necessary to accept or release the Shipment in its sole and unlimited discretion. Persons tendering or picking up

Shipments

on

behalf of a business

may be required to provide identification issued by the business and a government-issued identification. A

Residential

will be

Consignee required provide a government-issued identification. UPS reserves the right to require to

payment to be made at Customer Centers and UPS Worldwide Express Freight® Centers by payment card only.

15.

Third-Party Retailer

The UPS Store® locations are independently owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of United Parcel Service, Inc., and are not agents of UPS. Other ThirdParty Retailers are independently owned and operated businesses and are not agents of UPS. UPS assumes no liability other than to the Third-Party Retailer as the Shipper of the Package, for lost, damaged or delayed Packages sent by the Third-Party Retailer. Any such liability to the Third-Party Retailer is subject to the limitations set forth in the Terms. All inquiries regarding Packages shipped by any Third-Party Retailer must be directed to the Third-Party Retailer that shipped the Package. UPS will deal solely with the Third-Party Retailer in all

concerning Packages shipped by any Third-Party Retailer including, but not limited to: tracking/tracing

matters

requests; claims and guarantees; C.O.D. preparation and remittance; return of undeliverable Packages; proper packaging and labeling; and billing. Even if UPS responds directly to customers of the Third-Party Retailer regarding tracking requests, UPS will not be liable to those customers. The Third-Party Retailer is solely responsible for the issuance of any refunds and claims to those who shipped Packages by the Third-Party Retailer. For any Package shipped by the ThirdParty Retailer with a declared value in excess of $1, 000, the Third-Party

Retailer must provide a copy of the highvalue control log to UPS at the time of tender of the Package. The Third-Party Retailer shall not ship any articles which UPS does not accept for transportation. The Third-Party Retailer shall indemnify and hold harmless UPS in any action against UPS arising from the loss, damage, or delay of a Package shipped by the Third-Party Retailer.

16. UPS Access PointTM Locations

Packages that may be received for Delivor tendered for shipment (meaning, Packagesthat have been processed for shipment prior to tender using a UPS Shipping System only) at a UPS Access PointTM location are subject to restrictions, including, without limitation, in regard to weight and size and actual and declared value, as set forth in the appliery

cable Service Guide and on the ups.com website. Subject to modification by the Shipper, UPS Access PointTM locations will hold Packages for up to seven (7) calendar days. Refer to tracking detail for Package-specific information, including but not limited to, the last available pickup date. If the Shipment is not picked up within seven (7) calendar days (or other time selected by the Shipper), it may be returned to the Shipper as undeliverable. See further details in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”). Before accepting a Shipment tendered for transportation or releasing any Shipment at a UPS Access PointTM location to a Consignee or other recipient, a Shipper, Consignee, or other recipient may be required to produce sufficient verification of the Shipper’s or recipient’s name, address, authorization to ship or receive the Shipment, and any other information UPS deems necessary to accept or release the Shipment in its sole and unlimited discretion, including, without limitation, provision of government-issued identification.

17.

Pickup Services Scheduled

UPS offers the following Scheduled Pickup Services:

Daily Pickup: When Daily Pickup selected, UPS will call on Shipper’s location once each business day to pick up Packages. UPS may

service is

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not call upon a location on any day in which the account indicates that there are no Packages available for pickup.

Daily On-Route Pickup: When Daily On-Route Pickup service is selected, UPS will call on Shipper’s location each business

day to pick up Packages while making deliveries in Shipper’s area. Day-Specific Pickup: When DaySpecific Pickup is selected, UPS will call on Shipper’s location each business day as preselected by Shipper. Shipper may select up to four business days per week for Day-Specific Pickup. UPS Smart Pickup® service: When UPS Smart Pickup® service is selected, UPS will call on Shipper’s location any business day when the Shipper transusing the current version of WorldShip® software, UPS CampusShip® software, or UPS Internet Shipping, by the deadline designated by UPS, mits PLD

if Shipper has scheduled a pickup by telephone or through the ups.com® website, prior to the deadline designated by UPS. or

Daily Pickup, Daily On-Route Pickup, and Day-Specific Pickup, a weekly service charge based on the account’s weekly billing total, as reflected in the UPS billing system, will be assessed. The weekly billing total may not necessarily reflect all Packages tendered during a calendar week. For UPS Smart Pickup® service, a weekly service charge will be assessed. For

UPS On-Call

18. UPS On-Call

Pickup® Service

When UPS On-Call Pickup® service is requested by the Shipper, UPS will

(where reasonably practicable) a pickup at the Shipper’s location. An additional charge for UPS On-Call Pickup® service will be assessed. arrange

UPS On-Call

Pickup® service from a

Residential address will be assessed an additional surcharge for residential pickup. If the Residential address is in a remote or less accessible area as designated by UPS, an additional surcharge for extended area or remote Residential pickup also will apply.

UPS

Express Freight® Shipment pickup or drop-off (for door-to-door and non door-to-door services), and may not be combined with a Package pickup. No additional charge for UPS On-Call Pickup® service applies to UPS Worldwide

Express Freight service. 19.

Saturday Pickup; Processing Fee

UPS offers Saturday pickup of UPS Air Services Packages and UPS Hundredweight Service® Air Services Shipments for Delivery in the United States and Puerto Rico where such services are available and subject to

processing fee. The Shipper should

a

UPS for information regarding Saturday pickup area. UPS Air Services Shipments picked up on Saturday receive the same Delivery

contact

UPS’s

commitment

as

UPS Air Services

Shipments picked up on Friday. Saturday pickup service is provided by the following methods: A Shipper may request Saturday pickup via UPS On-Call Pickup® service by contacting UPS on each Saturday, excluding holidays, on which the

the

The processing fee will be assessed for each UPS Air Services Package or each UPS Hundredweight Service® Air Services

Shipment processed using a UPS Shipping System, tendered to UPS, or tendered to

Third-Party Retailer on a Saturday, in addition to any applicable UPS On-Call Pickup® charge. a

20.

Drop Shipment

unique Drop Shipper account number

will be assigned to approved Shippers and must be used solely for the origin and destination locations as specified in the UPS Drop Ship Letter of Under-

standing or as required by UPS.

refuse any

When a Shipper, through prior arrangewith UPS, tenders Packages at UPS’s receiving stations with a return address requiring a movement greater than a Zone 2 movement from the point of tender, any undelivered Packages will be returned automatically and will be charged at the rate applicable between the point of tender and the return address. The effective UPS Rates for the applicable shipment will apply. ments

UPS does

accept, and Shippers are from prohibited shipping, any Package via a Drop Shipment that contains Hazardous Materials, except for Limited Quantity/ORM-D Packages that are tendered for UPS Ground service in the 48 contiguous United States.

21.

at

to

Shipment service is not reasonable unless the Shipper makes a prior arrangement with UPS, agreed to in advance by UPS, as to timing, location, and volume of the Drop Shipment.

UPS does

fee will be assessed if UPS calls

the right

Drop Shipment request, in its sole and unlimited discretion, including, but not limited to, any Drop Shipment that is operationally or economically impracticable to transport. A request for Drop

At the Shipper’s option, UPS will call at the Shipper’s premises every Saturday,

Shipper’s premises on Saturday and there are no Packages to be picked up on that day.

A

reserves

service is needed.

excluding holidays, to pick up qualifying Shipments. A minimum processing

Scheduled Pickup Services are not available for UPS Worldwide Express

Freight® service.

Pickup® service must

be requested for each UPS Worldwide

not

Delivery

not limit Delivery of a Shipment the person specified as the Receiver in the UPS Shipping System. Unless the Shipper uses Delivery Confirmation

to

service requiring

a

signature, UPS

the right, in its sole and unlimited discretion, to make a Delivery without obtaining a signature. reserves

22. Direct

Delivery Only Surcharge

Where available and subject

to a

Direct

Delivery Only surcharge, UPS may in its sole and unlimited discretion accept

Shipper’s request to limit (1) reroutes of Packages to an alternate address by the Consignee (including but not limited to Delivery Change Requests and UPS My Choice® requests, other than requests to hold for will call at a UPS Customer Center) and (2) delivery to a UPS Access PointTM location following a first delivery attempt at a Residential address. a

Direct Delivery Only does not limit UPS Delivery Intercept® requests or

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Delivery pursuant to UPS’s driver release Shipper Release procedures, and does not require signature on Delivery or Delivery to the person specified as the Receiver in the UPS Shipping System. The Shipper must provide timely upload of PLD to request Direct Delivery Only. or

23. Residential

Surcharge

Surcharge will apply if either the delivery address entered in the UPS Shipping System or the actual delivery address is considered Residential (regardless of a Shipper’s designation of the address as Commercial).

A Residential

24.

Delivery Area Surcharge

Delivery Area Surcharge or Extended Delivery Area Surcharge will apply to each Package delivered to certain ZIP

A

CodesTM within the 48 A Remote Area

contiguous states.

Surcharge will apply to

each Package delivered to, and any UPS On-Call Pickup service from, certain ZIP Codes within Alaska and Hawaii. Refer to the Area Surcharge listing at ups.com/rates or call1-800-PICK-UPS® for the listings of effective applicable ZIP Codes for the Delivery Area Surcharge, Extended Delivery Area Surcharge and Remote Area Surcharge.

Surcharge, Extended Area Delivery Surcharge or Remote Area Surcharge, respectively, will apply if either the delivery (or pickup, where applicable) address entered in the UPS Shipping System or the actual delivery (or pickup, where applicable) address falls within ZIP Codes designated by UPS as subject to such charges. Such charges apply in addition to all other applicable Charges, including but not limited to the Residential Surcharge.

A Delivery Area

25. Delivery Attempts; UPS Access PointTM Locations If UPS is unable to deliver a Shipment, notice will be left at the Consignee’s address stating that Delivery has been attempted. Thereafter, a second and, if necessary, a third attempt to deliver the Shipment may be made without additional charge. a

For Residential deliveries and where

available, UPS may in its sole and unlimited discretion, after the first delivery

attempt, deliver a Shipment to a UPS Access PointTM location, where such Shipment will be held for pickup. Requests for subsequent Delivery attempts are subject to additional Charges which will be assessed to the Consignee. For UPS Worldwide Express Freight® Shipments, only one Delivery attempt will be made and subsequent Delivery attempts are subject to additional charges which will be assessed to the Consignee. Refer to Section 30 (“Delivery Change Requests”) for further information.

26. Hold for Pickup and Hold at Location Services At the time a Shipper tenders a Shipment UPS, the Shipper may request that UPS hold a domestic Package at a designated UPS Customer Center for pickup by the Consignee. For each such Shipment, the Shipper will complete an address label showing the words “Hold for Pickup, the Consignee’s name, telephone number, the name of a contact person, and the full address of the designated UPS Customer Center. In addition, the Shipper will apply a UPS Hold for Pickup label below the address label on the Shipment. Hold for Pickup is not available for international Package to

shipments. For UPS Worldwide

Express Freight®

the

Shipments, Shipper may request that UPS hold a UPS Worldwide Express Freight® Shipment at a UPS Worldwide Express Freight® Center location for pickup by the Consignee. For each such Shipment, the Shipper will complete an address label showing the words “Hold for Pickup, the Consignee’s name, telephone number, the name of a contact person, and the full address of the Consignee (designated UPS Worldwide Express Freight® Center address not required). UPS will hold the Shipment at the designated UPS Customer Center or UPS Worldwide Express Freight® Center and

will attempt to contact the Consignee at the telephone number shown on the label. Shipments not picked up within five (5) business days from the date of arrival will be considered undeliverable.

27.

Shipper Release A Shipper may request that UPS release a Shipment on the first Delivery attempt. When Shipper Release is selected, UPS will make only one Delivery attempt, a

signature will not be obtained

upon

Delivery, and a UPS Delivery record showing a completed Shipper Release delivery shall be conclusive proof that Delivery was completed. Shipper Release is provided solely at the Shipper’s risk of loss or damage arising from the release of the Shipment by UPS and UPS will not be liable for any damages arising from the release of the Shipment. 28. UPS carbon neutral

Shipper may request that UPS offset the climate impact of a Shipment via UPS carbon neutral service by selecting UPS carbon neutral at the time a Shipment is tendered to UPS. By selecting UPS carbon neutral, UPS will purchase and retire in the appropriate registry a sufficient number of voluntary or regulatory carbon credits as determined by UPS in its sole and unlimited discretion to offset calculated carbon dioxide emissions. UPS carbon neutral is available only for Shipments shipped using a UPS Automated Shipping System. An additional charge will be assessed for each A

Package or pallet. 29. UPS

Delivery Intercept® Service After a domestic Package has been tendered to UPS but before Delivery, a Shipper may request that UPS return a Package to the Shipper, reroute a Package (including a request by Shipper to correct an address), hold the Package for pickup at a UPS Customer Center, or hold a Package for future Delivery. UPS may in its sole and unlimited discretion also accept a UPS Delivery Intercept®

request from a Third Party when the Shipper has requested that the Third Party’s UPS account number be billed for such Package. UPS will honor a UPS Delivery Intercept® request in its sole and unlimited discretion where practicable and where the Shipper has guaranteed payment of applicable Charges resulting from the change.

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An additional charge,

set

forth in the

UPS Rates applicable to the Shipment in effect at the time of the request will

be assessed for each Package returned the Shipper, rerouted, or held for future Delivery. If a request to reroute

to

Package requires a Package movement from the original Receiver address beyond a UPS Zone 2, additional Charges also will apply. Such additional Charges will be calculated as a newly-initiated Shipment between the original Receiver address and the new rerouted address, and will include (but not be limited to) all applicable surcharges. All original Charges will continue to apply as if the Package were delivered to the original a

Receiver address. For

a request to return the Shipper, all applicable Charges will apply and be assessed to the Shipper, as set forth in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”).

to

The Shipper must provide timely upload of PLD to initiate a UPS Delivery

Intercept® request. 30.

Delivery Change Requests

After the Receiver has received notice from UPS that Delivery has or will be attempted, the Receiver may request that UPS hold a Package for pickup at a UPS Customer Center. After the Receiver has received notice from UPS that Delivery has been attempted, the Receiver may request that UPS return a Package to the Shipper, hold for future Delivery, reroute a Package, direct eligible Packages to a UPS Access PointTM location, redeliver to the original address a Package that was taken to a UPS Access Point location, or other such Delivery Changes as UPS in its sole and unlimited discretion may offer (collectively, “Delivery Change”). A UPS InfoNotice® tag or postcard number is required for requests to reroute.

An additional charge set forth in the UPS Rates applicable to the Shipment in effect at the time of the request will

be assessed

to

the

Consignee for each

Package rerouted, redelivered, directed to a UPS Access Point location, or held for future Delivery by a Delivery Change Request. If any Delivery Change Request

requires a Package movement from the

UPS may restrict

original Receiver address beyond a UPS Zone 2, additional Charges also will apply and be assessed to the Consignee. Such additional Charges will be calculated as a newly-initiated Shipment between the original Receiver address and the new rerouted address, and will include (but not be limited to) all applicable surcharges. All original Charges will continue to apply as if the Package were delivered to the original Receiver

the request of the Shipper. Delivery Change Requests for Packages containing firearms are not available.

address. For a request to return to Shipper, all applicable Charges will apply and be assessed to the Shipper, as set forth in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”). For UPS Worldwide Express Freight® pallets, after the Receiver has received notice from UPS that Delivery will occur, the Receiver may request that UPS hold a pallet at a UPS Worldwide Express Freight® Center. After the Receiver has received notice from UPS

that Delivery has been attempted, the Receiver may request that UPS return a pallet to the Shipper, hold for future Delivery, or make a Delivery Reattempt. Delivery Reattempt charges will apply to subsequent attempts to deliver UPS Worldwide Express Freight® Shipments beyond the first Delivery attempt. For requests to return to the Shipper, all applicable Charges will apply and be assessed to the Shipper. UPS will honor a Delivery Change Request in its sole and unlimited discretion where practicable and where the Receiver has guaranteed payment of

applicable Charges resulting from the change. By requesting a Delivery Change, the Receiver acknowledges and agrees that the limitations of liability set any

forth in the Terms in effect at the time of Shipment apply to the Shipment subject to the Delivery Change Request and that the value originally declared by the Shipper, if any, shall continue to apply throughout the course of transportation pursuant to the Delivery Change Request. UPS assumes no liability other than to the Shipper of the Shipment for loss, damage, or delay of any Shipment

subject to Delivery Change.

Requests

Delivery Change

at

Delivery Change Requests to reroute direct to a UPS Access Point location international Packages or Packages

or

an adult signature are not available. It is the responsibility of the Receiver to ensure that a Delivery Change Request complies with all federal, state and local laws and regulations applicable to the Shipment.

requiring

31. Correction of Addresses If any Shipment as addressed by the Shipper has an incorrect or incomplete address (examples include, but are not limited to, P.O. Boxes, missing suite, apartment, or unit numbers, old addresses, and missing/incorrect ZIP Codes), UPS will make reasonable efforts, to be determined in its sole and unlimited discretion, to secure the correct or complete address. An address validated by UPS may be incorrect or incomplete for purposes of completing Delivery, and may be corrected by UPS. If the correct or complete address is secured, UPS, at its sole and unlimited discretion, will attempt Delivery, and the Shipper, upon request, will be provided with the correct or complete address in order to update its internal records. UPS may in its sole and unlimited discretion correct or complete an address based on information obtained from the Shipper or Consignee. An address correction charge will be assessed to the Shipper for an address correction or completion.

32.

Saturday Delivery optional Saturday Delivery

UPS offers

where such services

are

available. A

Shipper may request Saturday Delivery by indicating the selection in the UPS Shipping System and attaching a Saturday Delivery routing label to each Package or pallet. An additional charge will be assessed for each Shipment for Saturday Delivery and will be billed to the payer of the Charges. Contact UPS for UPS’s Saturday Delivery area.

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33.

Delivery Confirmation Services UPS provides the following Delivery

requires an approved UPS label requesting an adult signature upon Delivery

Confirmation Services. An additional charge applies for each service. Delivery Confirmation information, including signatures where applicable, is available online or by mail. Where applicable, only valid UPS accounts will receive responses via mail:

and no such label has been affixed to the Package or pallet.

Delivery Confirmation (domestic only) A Shipper may request Delivery Confirmation Service by indicating Delivery 33.1

Confirmation in

Shipping System.

UPS Automated Delivery Confirma-

a

tion information will include the date of

Delivery and either the name of the recipient or the disposition of the Package; or, in the event of a return, the reason for

34. UPS Next Day Air® Early Verbal Confirmation of Delivery The Shipper may request optional Verbal Confirmation of Delivery when shipping via UPS Next Day Air® Early. Verbal Confirmation of Delivery is not available in Hawaii and is not available for international Shipments. When this service is selected, UPS will call the Shipper to confirm Delivery on the day of Delivery. The additional charge for each Verbal Confirmation of Delivery request will be billed to the payer of the Charges.

the return and the date processed.

35. Proof of Delivery

Delivery Confirmation Signature Required (domestic and international) A Shipper may request UPS to obtain the recipient’s signature on Delivery. The Shipper must use a UPS Automated Shipping System to initiate a request for this service. UPS may obtain, at its sole and unlimited discretion, a signature, other electronic acknowledgment of receipt or authorization to release with-

Upon request, UPS will provide proof

33.2

signature upon delivery pursuant the UPS My Choice® service from the recipient when this option is selected. out a

to

Delivery Confirmation Adult Signature Required (domestic and international) A Shipper may request UPS to obtain the signature of an adult 21 years of age or older on Delivery. UPS, in its sole and unlimited discretion, will determine if Delivery can be completed when such a request is made, and may request photo identification indicating the recipient’s age, before completing Delivery. The Shipper must use a UPS Automated Shipping System to initiate a request for this service. UPS reserves the right to assess the Shipper the additional charge for this service when the Shipper requests UPS to obtain an adult signature on Delivery and an approved UPS label is not affixed to the Package or pallet indicating such request, or, the Shipper tenders a Package or pallet that, based upon its contents, 33.3

of Delivery of a

(P.O.D.)

Shipment via fax trans-

mission, email, or mail. The request include a fax number, including area code, for an operating fax machine, an email address for email delivery, or an address deliverable by the United States Postal Service for mail.

must

36. Tracking/Tracing and Refund Request Charge reserves the right to assess a Shipper additional charge per request for each Tracking/Tracing and Refund Request initiated by or at the request of the Shipper. This charge will not be assessed for the first 50 tracking requests per calendar week, or for a quantity of tracking requests equal to or less than 20 percent of the Shipper’s volume for that week, whichever is greater. This charge will not be assessed for a quantity of tracing requests equal to or less than two percent of the Shipper’s volume for that week. UPS also reserves the right to assess the Shipper a charge set forth in the effective UPS Rates for Service Guarantee refund requests when the subject Shipment was delivered in accordance with the applicable UPS Service Guarantee in the effective Terms.

UPS an

37.

Special Handling of Undeliverable Shipments; Refused Shipments Returned Shipments refused by the Consignee,

which cannot be delivered will be returned to the Shipper at Shipper’s expense, including, but not limited to,

or

forwarding costs, return transportation charges and all other applicable Charges, duties, and taxes. Undeliverable international Shipments returned to the Shipper also are subject to an undeliverable Shipment surcharge set forth in the effective UPS Rates. The UPS Service Guarantee

does not apply to undeliverable Shipments returned to the Shipper. reserves the right to dispose of a Shipment, including salvage (after retention of the Shipment for a reasonable period of time as determined by UPS, not to exceed 30 days) if the Shipment is refused by the Consignee or for any other reason cannot be delivered, and return of the Shipment is refused by the Shipper or the Shipment cannot otherwise be returned to the Shipper. The Shipper or Consignee’s sole recourse

UPS

in such circumstances shall be in accor-

dance with and subject to Sections 53 (“Claims and Legal Actions: Individual Binding Arbitration of Claims”) and 54 (“Responsibility for Loss or Damage”).

38. C.O.D. Service UPS accepts C.O.D. Packages for Delivery in the United States and Puerto Rico. C.O.D. service is not provided for international Shipments except for international Shipments originating in Canada for Delivery in the United States. C.O.D. service is not available for UPS Worldwide Express Freight® Service from any origin. 38.1 Preparation and Listing of C.O.D. Packages Shippers not using a UPS Automated Shipping System must prepare and attach to each C.O.D. Package a UPS® C.O.D. tag showing the amount to be collected and enter such amount in the space provided for that purpose.

Shippers using a UPS Automated Shipping System will generate, and apply to each C.O.D. Package, a systemgenerated address label with a C.O.D. bar code and the amount to be collected for each individual Package. Each C.O.D.

Package in a UPS Hundredweight or UPS Ground with Freight Pricing C.O.D. Shipment must carry a

Service®

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C.O.D. tag or system-generated label for the goods contained in that Package. 38.2

Responsibility for C.O.D.s C.O.D. Package,

Upon Delivery of each

UPS will attempt to collect the amount shown on the C.O.D. tag or the system-

generated label attached to the Package and transmit to the Shipper the amount so collected (subject to the terms in “Remittance of C.O.D.s, cannot be made, if collection below), or, will return the Package to the Shipper. The Shipper must notify UPS within 45 days from the date of shipment of a C.O.D. Shipment if the Shipper has not received payment of the C.O.D. amount, or any claim relating thereto shall be deemed waived. Suits shall be instituted within two years after denial of any portion of the claim. Section

38.9,

If collection cannot be made within three Delivery attempts, or the Consignee refuses Delivery, UPS will return the Package to the Shipper. 38.3 Consignee’s Checks in Payment of C.O.D.s Unless instructions to collect a cashier’s

check or money order only are shown on the C.O.D. tag (in conformity with the instructions on the tag) or systemgenerated label, UPS will accept a check or other negotiable instrument issued by or on behalf of the Consignee. When instructions to collect a cashier’s check or money order only are clearly indicated on the C.O.D. tag or system-generated label, UPS reserves the right to accept a cashier’s check, money order, official bank check, or other similar instrument issued by or on behalf of the Consignee. All checks

other negotiable instru(including cashier’s checks, official bank checks, money orders, and other similar instruments) tendered in payment of C.O.D.s will be accepted by UPS based solely upon the Shipper assuming all risk relating thereto, including, but not limited to, risk of non-payment, insufficient funds, and forgery, and UPS shall not be liable upon any such instrument. or

ments

All checks

or other negotiable instru(including cashier’s checks, official bank checks, money orders, and other

ments

similar instruments) will be transmitted the Shipper together with UPS’s own check if Consignee check(s) collected are for less than the C.O.D. amount.

to

Remittances

(checks, money orders, etc.)

received that are less than the C.O.D. dollar amount indicated by the Shipper will be reimbursed for the full amount unless the variance of the amount remitted is less than $1.00. 38.4 C.O.D. Package of $10, 000 or More UPS may require payment for any C.O.D. Package of $10, 000 or more to be received in a single check or other negotiable instrument such as a cashier’s

check, money order, official bank check, or

other similar instrument.

38.5 Acceptance of Personal Check In the event that UPS accepts a personal or company check when a Shipper has properly instructed UPS to collect a cashier’s check or money order only, UPS reserves the right, in its sole and unlimited discretion, to deposit into a UPS account the personal or company check collected and to provide the Shipper with a check issued by UPS.

38.6 C.O.D. Remittance Verification In the event that a Shipper timely notifies UPS that the

Shipper has not received

payment of the C.O.D. amount, if UPS’s records show that it collected a C.O.D. payment and the remittance has not been cashed, UPS may, in its sole and unlimited discretion, provide the Shipper with a digital image of the check or money order along with a C.O.D. Remittance Verification in order to assist the Shipper in locating the missing C.O.D. payment. If the Shipper is still unable to locate the C.O.D. payment, UPS may, in its sole and unlimited discretion, provide the Shipper with an indemnified C.O.D. check or money order, which is a digital image of the original payment collected by UPS at the time of Delivery and can be deposited in a bank, provided that the original check or money order has not previously been deposited or negotiated. If the indemnified check or money order turns out to be invalid for any reason including, but not limited to, insufficient funds or forgery, UPS shall not be liable upon the instrument.

38.7 Restrictions C.O.D.s are accepted for amounts up to $50, 000 per Package.

Packages with an amount be collected in excess of $500 are not accepted for transportation via C.O.D.

to

a

UPS

Drop Box.

Entry of a

C.O.D. amount is not a declaration of value for carriage. Payment of the C.O.D. charge does not constitute payment of the declared value charge. UPS will amount

not accept currency in any for payment of C.O.D. Shipments.

38.8 Charges for C.O.D. Collections An additional charge will be assessed for each C.O.D. Package tendered to UPS. 38.9 Remittance of C.O.D.s

Subject to the following provisions of this Section, UPS shall remit C.O.D. collections to the Shipper after the date of collection. The to

Shipper irrevocably authorizes UPS apply, in its sole and unlimited dis-

cretion and without prior notice to the Shipper, any C.O.D. collections to any

past due Charges owed by the Shipper. To this end, if there are any past due Charges owed by the Shipper, the Shipper hereby (a) irrevocably assigns and transfers to UPS all of the Shipper’s right, title and interest in and to each check or other negotiable instrument for payment of a C.O.D. that is received by UPS or its employee or agent, and (b) constitutes and appoints UPS as the Shipper’s attorney-in-fact and authorizes UPS, in the Shipper’s name, place, and stead, to endorse any such check or other negotiable instrument with the Shipper’s name, to deposit the same into any UPS account, and to apply the proceeds of the same against any past due Charges owed by the Shipper. The Shipper acknowledges and agrees that such appointment of UPS as the Shipper’s attorney-in-fact is coupled with an interest and is irrevocable. UPS may exercise any of its rights under this Section either directly or

through any employee or agent. The

Shipper relinquishes, waives, and

agrees not to assert any claim against UPS or any of its employees or agents,

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Consignee, any collecting or paying bank, or any other person or entity,

any

that may directly or indirectly arise as a result of UPS’s exercise of any of its rights under this Section “Remittance of C.O.D.s.” Without diminishing any of UPS’s rights under the preceding sentence, the Shipper agrees that UPS and such other persons or entities shall not be liable to the Shipper or any other person or entity for any special, inci-

dental, or consequential damages in any claim made with respect to UPS’s exercise of any such rights.

The

Shipper agrees that, following UPS’s application of any C.O.D. collections to any past due Charges owed by the Shipper in accordance with this Section, the Shipper will continue to be fully liable for the payment of all remaining Charges owed by the Shipper (including, without limitation, (i) any Charges that are not covered by the application of the C.O.D. collections, and (ii) any Charges

relating to a previously applied C.O.D. collection that is reversed by reason of the uncollectibility of the C.O.D. check or other negotiable instrument or otherwise).

Nothing in this Section shall constitute an election of remedies by UPS or any other person or entity or a waiver of any of the rights of UPS or any other person or entity under the remaining provisions of the Terms or at law or in equity.

39. UPS Returns® Services Where available, UPS offers UPS Returns® Services (including UPS Authorized Return

Service®, Print Return Label,

Electronic Return Label, Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup Attempts, UPS Returns® on the Web, and UPS Returns® Exchange). 3 UPS Pickup Attempts is not available for UPS Worldwide Express Freight® shipments. UPS Authorized Return Service® requests and UPS Returns®

Exchange requests are contractual Package services only. An additional accessorial charge applies each UPS Returns® Services Package

to

or

pallet and will be assessed when the

service is requested, unless the applicable Service Guide specifically provides otherwise. The applicable charges will be

those set forth in the UPS Rates in effect at the time the charge is applied. After entering the UPS system, a Package or pallet returned will be charged the rate calculated from the pickup location to the destination via the service selected.

Shipments containing certain items are prohibited from being shipped and are not accepted by UPS for UPS Returns® Services including, but not limited to, Hazardous Materials Shipments requiring shipping papers, firearms, and Shipments requiring Delivery Confirmation Services. C.O.D.

(Collect on Delivery) service is

available for UPS Returns® Services Packages. Third Party Billing is not available for UPS Returns® Services in the United States. Third Party Billing is available for UPS Returns® Services outside the United States. not

UPS Returns® Services Shipments are subject to maximum declared values. See Section 54.1, “Maximum Declared

Values.”

service selected by the Shipper. Regardless of the mode of transportation used, the effective UPS Rates for the service selected by the Shipper shall apply. If, however, a Shipper selects a UPS service to a destination for which only a higher level of service is available, UPS will substitute the next higher level of available service and will charge the corresponding rate for the substituted service.

Daily Rates and Retail Rates Effective December 28, 2015, Daily Rates and Standard List Rates will be combined into a single publication, referred to as “Daily Rates.” All Shippers who received Daily Rates or Standard List Rates prior to December 28, 2015, including Shippers with a customized shipping agreement that provides for Daily Rates or Standard List Rates, will receive the combined 40.1

Daily Rates. Shippers who do not receive Daily Rates will be charged Retail Rates. Retail Rates also apply to Shipments processed and paid for at The UPS Store® locations UPS Customer Centers.

40. UPS Rates

or

The applicable UPS Rates are determined on the basis of Shipment and Shipper

Shippers who drop off at any The UPS Store® location, UPS Access Point location or a UPS Customer Center Packages that have already been processed prior to drop off will receive the rates applicable to the transaction. UPS Worldwide Express Freight® pallets that are processed as door-to-door pallets prior to drop off at a UPS Worldwide Express Freight® Center will receive door-to-door rates.

characteristics, including Shipment weight and size and origin to destination distance, and are subject to change. Except as otherwise stated in the Terms, all charges, fees, or surcharges shall be those set forth in the UPS Rates in effect at the time of shipping. To determine the amount of any Charges for UPS service, consult the UPS Rates in effect at the time of shipping. The effective UPS Rates are available at www.ups.com and upon request at the local UPS office.

Shippers

are

responsible

for

providing

and complete Shipment information in the UPS Shipping System used, accurate

including service selected, number, weight, and dimensions of Shipments. If any aspect of the Shipment information is incomplete or incorrect as determined by UPS in its sole and unlimited discretion, UPS may adjust Charges at any time. reserves the right in its sole and unlimited discretion to use any mode of transportation whatsoever to provide the

UPS

40.2 Letter Rates Letter Rates for domestic Shipments are available only for UPS Express®

Envelopes containing correspondence, urgent documents, or electronic media, with an actual weight of eight ounces or less. UPS Express® Envelopes containing items other than those listed or weighing more than eight ounces will be assessed the corresponding rate for the applicable weight. For international Shipments, UPS Express® Envelopes may be used only for single package documents of no commercial value (which may include electronic media in some countries), with an actual weight of eight (8) ounces or less. UPS Express® Envelopes containing

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other items, or weighing more than eight (8) ounces will be assessed the corresponding rate for the applicable weight (except as expressly set forth in Section 40.3

(“Pak Rates”)).

40.3 Pak Rates Pak Rates are available only for UPS Worldwide Express Plus®, UPS Worldwide Express®, and UPS Worldwide Saver® single package U.S. export ship-

Express® Envelopes containing correspondence, urgent documents, or electronic media, with an actual weight of more than eight ounces but less than or equal to two pounds; or when UPS Express® Pak is selected at the time of shipping, the customs value of the Package is less than or equal to $100.00, and the weight of the Package is two pounds or less. UPS Express® Pak shipments weighing more than two pounds will be assessed the corresponding applicable UPS Rates for the Shipment. ments

in UPS

40.4 UPS 10 KG Box® and UPS 25 KG Box® Rates UPS 10 KG Box® and UPS 25 KG Box® Rates apply to UPS Worldwide Express Plus®, UPS Worldwide Express®, and UPS Worldwide Saver® single package U.S. export Shipments, using UPS 10 KG Box® and 25 KG Box® packaging. Shipments that exceed 10 KG and 25 KG,

respectively, will be assessed the applicable UPS Rates for the actual weight and service selected. 40.5 Private Express Statutes

The

Shipper shall comply with the

requirements of the Private Express Statutes when using UPS 2nd Day Air A.M. and UPS 2nd Day Air® services. 40.6 Rates for Large

Packages;

Large Package Surcharge A Package is considered a“Large Package” when the Package measurements exceed 130 inches in length and girth [(2 x width) + (2 x height)] combined. The rate for a Large Package will be based on the greater of the dimensional weight or the actual weight, and is subject to a minimum billable rate set forth in the UPS Rates applicable to the Shipment in effect at the time of the shipping. A Large

will be

Package Surcharge (LPS) applied to each Large Package,

including any Package that exceeds

origin and destination)

the weight

http://www.ups.com/media/en/wwef dim.pdf. Pallets exceeding size or weight restrictions are not accepted for transportation without prior approval by UPS. Pallets that exceed these restrictions are subject to an Oversize Pallet Handling Surcharge.

size restrictions set forth in Section 3.1 (“Items Not Accepted for or

Transportation”). Each Large Package in a multiple-package Shipment may receive an LPS. LPS will not apply to UPS Authorized Return Service® UPS Ground Packages, or to UPS Worldwide

Express Freight® Shipments.

Charge Packages that exceed the weight or size 40.7 Over Maximum Limits

restrictions set forth in Section 3.1 (“Items Not Accepted for Transportation”) are

subject to one or more of the following additional charges: Over Maximum

as set

forth

at

max

41. Fuel

Surcharges

the right to institute fuel surcharges on some or all Shipments without prior notice. The surcharges are subject to adjustment monthly. The surcharges may apply to any domestic

UPS

or

reserves

international transportation

or

other

Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in addition to all other applicable Charges, including but not limited to the Large Package Surcharge.

charges including, but not limited to, any accessorial charge or surcharge. The current fuel surcharges are set forth at ups.com/bridge/fuelsurcharge.html.

40.8 Additional Handling Charge An Additional Handling charge will be

Regardless of the mode of transportation used, the effective fuel surcharge for the service selected by the Shipper shall

assessed for any Package that requires special handling, as determined by UPS in its sole and unlimited discretion, including, but not limited to:

Any article that is encased in an outside shipping container made of metal or wood; Any cylindrical-like item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container; Any Package with the longest side exceeding 60 inches (48 inches for UPS Ground, UPS Ground with Freight Pricing and UPS Hundredweight Service for UPS Ground services) or its secondlongest side exceeding 30 inches;

Any Package with an actual weight greater than 70 pounds; and Each Package in a UPS Hundredweight Service®, UPS Ground with Freight Pricing, UPS® Standard, or international Shipment (excluding UPS Worldwide Express Freight® Shipments) where the average weight per Package is greater than 70 pounds and the weight for each Package is not specified in the UPS Shipping System used. 40.9 Oversize Pallet Handling Surcharge UPS Worldwide Express Freight® pallets are subject to maximum size and weight restrictions (which vary by

apply. The surcharges will be applied such services and for such periods as UPS, in its sole and unlimited discretion, to

may determine necessary.

42. Manual UPS

Processing Charges

reserves

the right to

assess a

manual

processing charge of $0.50 per Package or $35 per week (whichever is greater) to Shippers who ship Packages using a UPS Shipping System that applies outdated UPS Rates until such time as the Shipper upgrades the UPS Shipping System to reflect current UPS Rates. A manual processing service charge

will be assessed to each

Package shipped using a UPS 3 Day Select® or UPS Ground shipping document. 43. Third

Party Billing Service

Effective January 4, 2016, any Shipment billed to a Third Party (regardless of the country of origin or destination of the Shipment) is subject to a Third Party Billing Service fee, charged to the payer, set forth in the Service Guide at the time of shipping. The fee for Third Party Billing Service shall be charged for each transaction, based upon all Charges, excluding charges, duties and taxes assessed by government authorities. The Third Party Billing Service fee will not apply to UPS Returns Services or UPS Import Control Shipments.

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Billing Options for Domestic Shipments

in writing by Unless otherwise agreed UPS, Charges will be billed to the Shipper. to

Shipments for Collect billing and Third Party billing (subject to a Third Party Billing Service fee), provided the Consignee or Third Party has a valid UPS account number and has agreed to accept the Charges. Regardless of the UPS accepts

billing option selected, some charges including, but not limited to, address correction charges, will be billed to the Shipper. 45. Billing Options for International Shipments The amount billed includes, but is not limited to, Charges, duties, fees, and taxes, if applicable. Unless otherwise restricted in the origin or destination country,

Shippers tendering Packages

using a UPS Shipping System may select the payer of Charges, duties, and taxes as Shipper, Receiver, or Third Party (subject to a Third Party Billing Service fee). UPS accepts shipments for Receiver or Third Party billing provided the Receiver or Third Party has a valid account number and has agreed to accept the Charges. In the event of nonpayment by the Receiver or Third Party, the Shipper is liable for all Charges including, but not limited to, duties, fees, and taxes.

UPS

An additional

Duty and Tax Forward-

ing Surcharge will apply if the Shipper selects a billing option in which duties and taxes are to be paid outside of the destination country. reserves the right in its sole and unlimited discretion to request advance payment of Charges for any Package sent to or from any international destination

UPS

or

origin.

For all

Shipments where the Shipper is

paying the Charges, the Shipper must notify the bill payer prior to shipping, not

and agree to pay all Charges in the event of non-payment by the bill-to party. The Shipper is liable for payment in the event of non-payment by the Consignee (or Receiver) or Third Party. All Shipments must have a valid UPS billing option indicated on the UPS Shipping System entry. Regardless of the billing

option selected, some charges including, but

limited to, address correction charges, will be billed to the Shipper. not

Consignee. In the event of non-payment by the Receiver or Third Party, the

Shipper will be billed a refusal fee plus Charges.

the

46. Bill

My Account

UPS may provide in its sole and unlimited discretion a Bill My Account

registered Shippers allow Shipper to bill to its own account Charges incurred at UPS Customer Centers and participating Third-Party

service to

to

the

Retailer locations. A processing fee for using Bill My Account may apply and may vary by shipping location. When using Bill My Account, a Shipper with customized contract incentives that may otherwise apply to the account may be limited to certain maximum incentives (“Incentive Caps”). The applicable processing fee and Incentive Caps are subject to change without prior notice and are published at www.ups.com/ billmyaccount. Incentive Caps and processing fees in effect at the time of shipping will apply to Shipments billed using Bill My Account.

47. Disbursement Fee To expedite customs clearance, UPS may make or process payments of duties and taxes on behalf of the payer as dictated by the billing option selected. An additional fee, set forth in the UPS Rates applicable to the Shipment in effect at the time of shipping, will be assessed and billed to the payer.

48.

Currency Conversion Rate Charges to a payer’s account in a foreign

currency will be converted to the currency using

a

payer’s

weekly exchange rate

secured

through Major Money Center Banks, plus an exchange fee, set forth in the UPS Rates applicable to the Shipment in effect at the time of shipping. 49. Missing/Invalid Account Number or Refusal Fee A processing fee will be

charged for a

missing or invalid account number when the account number, including the Shipper’s account number, is missing, the account number is not the correct account number for the bill-to party, the account number is for a Receiver or Third Party who fails to pay the Charges, or the Package is shipped to an unauthorized

50.

Shipping Charge Corrections; Audit

reserves the right to bill for Charges based upon the characteristics of, and

UPS

services requested

for, Shipments actually

tendered to UPS. UPS also reserves the right to audit any Package, Shipment and/or invoice to verify service selection, dimensions, or weight, and applicability of any Charges. As part of that audit, UPS may weigh and measure any Package or Shipment tendered to UPS using any method UPS deems appropriate, including but not limited to multidimensional measuring devices. UPS may in its sole and unlimited discretion increase or adjust Charges based on the results of such audit. UPS reserves the right in its sole and unlimited discretion to bill for Charges based on shipping characteristics provided by the Shipper, regardless of whether UPS has audited the shipping characteristics. In the event that a Package’s or Shipment’s dimensions are altered during transit, UPS reserves the right to bill for Charges based on the altered dimensions.

51.

Payment of Charges

Except where an alternative payment plan applies, UPS’s payment terms require payment in full in advance. UPS may provide in its sole and unlim-

ited discretion alternative payment terms certain of its Shippers. UPS, in its sole and unlimited discretion, shall decide which, if any, of the alternative payment plans described below (see Section 51.2, “Alternative Payment Plans”) will be made available to the Shipper. to

Shipper that is not enrolled in any of the Alternative Payment Plans described below shall pay all Charges in advance of shipment, as required by UPS.

A

Notwithstanding any billing plan that is in effect or payment or billing option selected at the time of shipment, the Shipper is ultimately liable for and agrees to pay all Charges, including in the event of insolvency, bankruptcy, non-payment, or refusal to pay by the Receiver or Third

Party.

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Charges must be paid in the lawful

money of the United States of America.

Shipper submits Shipment informathrough a UPS Shipping System and does not subsequently tender such Shipment to UPS, it is the Shipper’s sole responsibility to request an adjustment in the event Shipper is invoiced for any such Shipments (even where Shipper is ordinarily invoiced based on a UPS package scan), as set forth below (see Section 51.1, “Invoice Adjustment”). Shippers who fail to do so will be liable for all applicable Charges. If a

tion to UPS

As an accommodation to the Shipper, and in UPS’s sole and unlimited discretion, UPS may render invoices, or copies of invoices, or charge certain Packages to a Third Party at the request of the Shipper. The Shipper remains responsible for the timely payment in full of all Charges owed by the Shipper. By requesting UPS to render invoices, or copies of invoices, or charge certain Packages to a Third Party, the Shipper is deemed to authorize the Third Party to act on behalf of the Shipper, and UPS may rely thereon in all respects. UPS also may in its sole and unlimited discretion elect to render an invoice that includes amounts owed for services provided by UPS affiliates.

If Charges are paid by payment card or by an electronic payment method, the Shipper expressly authorizes UPS to assess any Charges and to obtain payment of the Charges by use of the payment card or electronic payment method. If, for any reason, any such transaction is rejected or declined, the Shipper will pay to UPS a declined transaction fee of ten dollars ($10) per incident, in addition to any late payment fees assessed by UPS and any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. The Shipper authorizes UPS to charge the declined transaction fee to the Shipper’s payment card account or electronic payment account or to collect the fee directly from the Shipper, at UPS’s sole option.

If, for any reason, a negotiable instrusubmitted to UPS as payment for Charges is returned to UPS unpaid, or

ment

23

electronic request for payment is dishonored, UPS may charge the Shipper a dishonored payment fee of twenty dollars ($20) per incident, in addition to any late payment fees assessed by UPS and any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper.

the amount in the invoice. Full and strict compliance with this Section is required, even where it is believed that such compliance would not result in relief or would otherwise be futile.

UPS may provide trade credit information on its Shippers to commercial reporting

UPS may render an invoice to the Shipper on a weekly (i.e., seven days) or a

agencies.

monthly (i.e., four or five calendar weeks) basis. A weekly invoice will include the Charges incurred in the previous week. Notwithstanding that UPS has elected to render an invoice to the Shipper on a weekly basis, an invoice may be issued only when the Shipper has incurred aggregate Charges in excess of ten dollars ($10), or when five (5) calendar weeks have elapsed from the date of issuance of the last invoice, whichever event occurs first. A monthly invoice will include the Charges incurred for the four- or five-week period for which the invoice is issued. In its sole and unlimited discretion, UPS may offer one or more of the following alternative payment plans for the payment of Charges:

an

51.1 Invoice Adjustment Requests for an invoice adjustment

(e.g., adjustment of Charges based on an incorrect rate, billable

number,

weight, account

failure to tender a Shipment,

type of service, shipping charge correction, etc.) or a refund due to a duplicate payment must be received by UPS within 180 days of receiving the contested invoice, or any billing dispute is waived. Notification to UPS of a request for an invoice adjustment must be made in writing using one of the following methods: Submit a request through UPS’s online

Billing Center at ups.com/billing; Email a request to UPS through the ups.com® website using the “Support Category” “billing”; or Mail a request to United Parcel Service, P.O. Box 7247-0244, 19170-0001.

Philadelphia, PA

The notification to UPS must include the date of shipment, the tracking number for each disputed charge, and the reason for the disputed charge. A partial payment against an invoice is not considered a request for an invoice adjustment or notice to UPS of a disputed charge. UPS reserves the right to refuse to issue any invoice adjustment until all outstanding Charges owing to UPS have been paid in full. The

filing of a lawsuit does not constitute notification by the filer or on behalf of any other party.

or claim, of any kind, to challenge the amount invoiced is conditioned upon full and strict compliance with all requirements regarding notice set forth in this Section; otherwise, failure to comply with the notice requirements set forth in this Section constitutes agreement to pay

A right

51.2 Alternative Payment Plans Where UPS elects to make an alternative

payment plan available

to

the

Shipper,

Electronic Funds Transfer Plan

(Debit EFT) By written agreement with UPS, the

Shipper will provide UPS with the Shipper’s bank account number and bank routing number to enable UPS to electronically request payment, for all Charges incurred by the Shipper, directly from the Shipper’s bank, on a weekly or monthly basis. The Shipper’s bank will remit the amount requested to UPS and deduct that amount from the Shipper’s bank account. Payments to UPS will be shown on the Shipper’s bank statements. The Shipper is responsible for payment of any fees imposed by the Shipper’s bank. Additionally, the Shipper will receive a

weekly or monthly invoice, as applicable, except as described above, from UPS listing the services provided for the applicable billing period. If, for any reason, an

electronic request for payment is dis-

honored, the Shipper is responsible for making a timely payment directly to UPS. Past due balances will be subject to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. No late payment

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fee shall be assessed with respect to the Electronic Funds Transfer Plan.

Monthly Prepayment Plan Shipper will make a prepayment with an amount equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the Shipper, the required prepayment amount may be changed by UPS at any time to reflect a revised estimate of four weeks’ Charges.

UPS in

All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts.

The Charges incurred for the applicable month will be totaled and billed to the Shipper on a monthly basis. Payment is due within seven (7) days after receipt of the UPS invoice. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper.

Weekly Prepayment Plan By written agreement with UPS, the

Shipper will make a prepayment with UPS in an amount equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the Shipper, the required prepayment amount may be changed by UPS at any time to reflect a revised estimate of four weeks’ Charges. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts.

Shipper will receive invoices on a weekly basis, except as described above. Each invoice will list the previous period’s Charges incurred. Payment for all accumulated Charges will be due within seven (7) days following the Shipper’s receipt of every fourth invoice; however, if prior

to receiving the fourth invoice the Shipper’s accumulated Charges should equal or exceed the prepayment amounts

with UPS, then the

in the final col-

the Shipper.

by

Special Payment Plan

By written agreement with UPS, the

on account

by UPS

lection of Charges owed

may be incurred

accumu-

lated

Charges will be due within seven (7) days following the Shipper’s receipt

of the invoice requiring such payment. Past due balances will be subject to a late payment fee as described below, in addition to any collection costs which

Shipper may prepay an amount equal the anticipated Charges for a period of between ten to twenty-six weeks, as estimated by UPS. The Charges actually incurred by the Shipper will be deducted by UPS on a weekly basis from the pre-

to

amounts on account

Credit Extension Plan

Shipper is not eligible for the Credit Extension Plan if the Shipper uses UPS’s transportation services and the Credit Extension Plan for any personal, family,

A

By written agreement with UPS, the

payment

transportation services and the solely for business, commercial, or agricultural purposes.

UPS’s

with UPS.

Weekly invoices marked as paid will be forwarded to the Shipper reflecting the balance of the prepayment amount on account with UPS. When the prepayment amount on account with UPS reaches the minimum balance specified in the written agreement, the Shipper is required to make another prepayment for an additional period pursuant to the same agreement, or, if the Shipper does not do so, the Shipper must make another payment arrangement with UPS. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts. If the Charges incurred by the Shipper exceed the remaining balance of the prepayment amounts on account with UPS, the excess Charges will be due within seven (7) days following the Shipper’s receipt of the invoice requiring such payment. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. This payment plan alternative is available only to existing customers already approved for a Special Payment Plan. Credit Extension Plan

By written agreement with UPS, the

Shipper may elect to pay an annual credit extension fee and thereafter receive invoices for Charges incurred by the Shipper on a monthly basis with no prepayment requirement. The invoices will be payable within seven (7) days following receipt by the Shipper. The credit extension fee is based upon the Shipper’s total annual Charges, as estimated by UPS, and is subject to change annually by UPS in its sole and unlimited discretion. To be eligible for the Credit Extension Plan, the Shipper must use

household purposes. By using the Credit Extension Plan (if made available to the Shipper), the Shipper represents, warrants, certifies, and agrees that it will use UPS’s transportation services and the Credit Extension Plan solely for business, commercial or agricultural purposes and not for any personal, family, or household purposes. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. or

Weekly Payment Plan Each week the Shipper will receive an invoice for the previous week’s Charges except as described above. The invoice is due within seven (7) days of receipt. No prepayment is required under this plan. Past due balances will be subject

to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper.

Credit Card Payment Plan The

Shipper may elect to pay the previweek’s Charges by credit card. The Shipper will receive billing detail itemized on its card statement or a weekly invoice, except as described above, from UPS listing the previous period’s Charges incurred. The Shipper will provide UPS with the Shipper’s credit information to enable UPS to process Charges incurred by the Shipper on a weekly basis. ous

Shipper acknowledges and agrees that there may be a delay of two or more days between the date that payments are received by UPS and the date that the payments are posted and credited to the Shipper’s account with UPS. If a UPS remittance advice is attached to the Shipper’s payment, the payment will be credited accordingly. If no remittance advice is attached to the Shipper’s payment, the payment will be credited to the Shipper’s account.

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51.3 Late Payment Fee For the Monthly Prepayment

Plan, the Weekly Prepayment Plan, the Special Payment Plan, the Credit Extension Plan, and the Weekly Payment Plan, a late payment fee will be assessed if the Shipper’s payment is not received by UPS within fourteen (14) days of the invoice due date. Except as otherwise stated below, the late payment fee will equal six percent (6%) of the total past due balance of the Shipper’s invoice (including without limitation any previously assessed but unpaid late payment fees) that is fourteen (14) days past due.

final collection of Charges owed by the Shipper. Neither the assessment nor the payment of a late payment fee will (a) affect the Shipper’s responsibility to pay all Charges owed, or (b) in any manner preclude UPS from exercising any of its rights or remedies hereunder or under applicable law.

52. UPS Service Guarantee UPS guarantees on-schedule Delivery of Shipments shipped via the following services, where available, to all50 states

and Puerto Rico: UPS Air Services

determining the late payment fee for the Monthly Prepayment Plan and the Weekly Prepayment Plan, UPS will apply

UPS Hundredweight Service® Air Services

the prepayment amounts on account with UPS to reduce the calculated base amount on which the late payment fee is assessed, provided that UPS will so apply the prepayment amounts to the oldest outstanding invoice first, and to each subsequent invoice thereafter, until the prepayment amounts have been fully so applied. If an invoice 14 days past due is fully so covered by the prepayment amount, no late payment fee will apply. If an invoice 14 days past due is partially so covered by the prepayment amount, the late payment fee will apply to the portion not so covered by the prepay-

UPS

In

ment amount.

For the

25

Special Payment Plan, a late

payment fee will not be assessed if there has been a positive balance in the Shipper’s prepayment account with UPS at any time during the 27-day period immediately preceding the transmittal of the current invoice to the Shipper. The late payment fee for the Special Payment Plan will be assessed on the “charges this period” of the Shipper’s invoice (including without limitation any previously assessed but unpaid late payment fees) that is fourteen (14) days past due. A late payment fee will be assessed only once on each invoice that is fourteen (14)

days past due. Each late payment fee will be due and payable within seven (7) days following the Shipper’s receipt of the invoice that first reflects the

assessment

of the late payment fee. The late payment fee is in addition to any collection costs that may be incurred by UPS in the

UPS 3

Day Select®

Hundredweight Service® UPS 3

Day Select® UPS® Ground

Pricing

Hundredweight Service® Ground

UPS guarantees on-schedule Delivery of Shipments shipped via the following

services, where available, and provided that customs clearance is performed by UPS Supply Chain Solutions® brokerage offices designated by UPS for clearing these Shipments: UPS Worldwide

Express Plus® UPS Worldwide Express NA1® UPS Worldwide Express® UPS Worldwide Express Freight® UPS Worldwide Saver® UPS Worldwide UPS 3

proof of Delivery, and reserves the right amend any delivery confirmation or the actual time of Delivery within fortyeight (48) hours of the date of Delivery. or

to

UPS shall not be liable for any damages whatsoever for delayed Delivery, except as specifically provided for Shipments made under the UPS Service Guarantee. Under no circumstances shall UPS be liable for any special, incidental, or consequential damages including, but not limited to, damages arising from delayed Delivery or failure to attempt on-schedule Delivery. UPS may cancel, suspend or modify the UPS Service Guarantee (or change the guaranteed time in transit) for any

service(s), and for any period of time,

UPS® Ground with Freight UPS

under the UPS Service Guarantee. UPS may, but is not required, to present the actual time of Delivery in tracking detail

Expedited®

Day Select® from Canada

UPS® Standard In the event UPS fails to attempt

Delivery

by the date and time (if applicable) indicated at ups.com, for the applicable date, time and location of tender, or as provided when 1-800-PICK-UPS® is called, UPS, at its option, will either credit or refund the transportation charges for each such Shipment to the payer only, upon request, provided the conditions set forth in the UPS Service Guarantee are met. Transportation charges do not include other fees or charges that may be assessed by UPS including, but not limited to, fuel surcharges. This is the sole remedy available

as determined by UPS in its sole and unlimited discretion, and without prior

notice. Visit http://compass.ups.com/

ups-holiday-calendar/ for changes during the holiday season.

effective

52.1 Conditions The UPS Service Guarantee is to the following conditions:

subject

guaranteed Delivery schedule has been obtained by referencing UPS’s website or contacting a UPS Customer Service office. “On-time” or “on-schedule” means, subject to the terms of this UPS Service Guarantee, Delivery is attempted within the UPS guaranteed Delivery schedule. UPS’s

Each Package and Shipment is properly recorded in a UPS Shipping System. Each

Package and Shipment bears the

appropriate UPS tracking label and an address label, or a combined label generated by a UPS Automated Shipping System, showing the Consignee’s correct name, deliverable address (UPS does

not

provide Delivery to a P.O.

Box), and ZIP Code (or postal code for international

Shipments). In addition,

the right, in its sole and unlimited discretion, to refuse to honor a request for a credit or refund of transportation charges for a Package when that Package is not accompanied by a UPS Smart Label® tag and/or Timely UPS

reserves

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Upload of PLD or when the delivery address on any address label or combined label affixed to the Package does not match the delivery address on the UPS Smart Label® tag, bar code, or PLD for the Package. Each Package or pallet in a Shipment bears a UPS Saturday Delivery routing label when optional Saturday service is requested and available. Each

Shipment is tendered to UPS during UPS’s published business hours. Shipments received from or destined

to

certain locations may require earlier

pickup times (available at the UPS website). UPS is notified by UPS’s Interactive Voice Response system or through UPS’s online Billing Center at ups.com/billing of a service failure within fifteen (15) calendar days of the date of scheduled Delivery or the date by which UPS has amended or corrected the actual time of Delivery in tracking detail or proof of Delivery, whichever is later, and is advised of the Consignee’s name and address, date of shipment, Shipment weight, and UPS tracking number. For UPS Worldwide

Expedited® Ship-

ments, the guarantee shall apply only to Shipments with a U.S. origin or destination and when the billed party is resident in the United States and is responsible for all Charges. For UPS Worldwide Express

Freight® Shipments, the guarantee shall apply to a Shipment where any pallet exceeds maximum size or weight restrictions (as set forth at http://www.ups.com/ media/en/wwef max dim. pdf) only if the Shipper obtained confirmation of eligibility for the UPS Service Guarantee, prior to tender of the Shipment to

UPS for service.

the right to refuse any for credit a or refund when such request request is either (a) made by, or (b) based on information obtained by, a party other than the payer of the Charges. UPS

reserves

52.2 Exclusions The UPS Service Guarantee does

not

apply to: UPS 2nd

Day Air A.M. Packages

for Residential deliveries.

Shipments tendered pursuant to Drop Shipments, special operating plans, or customized handling or processing arrangements, or tendered either under an account number on which Service Guarantee claims are addressed by a special agreement or where such claims have been addressed by special agreement with the payer of the Charges.

Shipments processed using a UPS Automated Shipping System that is not located at the pickup address assigned the UPS account number the Shipment was made. to

on

which

UPS Ground Returns Service

Packages. Packages subject to a Large Package Surcharge or Additional Handling Fee, Packages that exceed maximum size or weight limits, Shipments containing any Package subject to a Large Package Surcharge, Additional Handling Fee, or that exceed maximum size or weight limits, or UPS Worldwide Express Freight® Shipments tendered without prior approval containing any pallet exceeding maximum size or weight restrictions (as set forth at http:// www.ups.com/media/en/wwef max dim. pdf Shipments made using a Call Tag. Shipments subject to a UPS Delivery Intercept® request, Delivery Change Request, or a UPS My Choice® request.

Shipments that are delayed due to beyond UPS’s control including, but not limited to: the unavailability or refusal of a person to accept Delivery of the Shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or

causes

omissions of customs

or

similar author-

ities, authority of law, insufficient information provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government, or otherwise applicable to the Shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS’s

transportation network), disruption or

failure of communication and

information systems, and adverse weather conditions. International Shipments for which the Shipper has selected the Receiver or Third Party as the payer of any applicable duties and taxes and Delivery is delayed until payment arrangements are made. UPS Import Control® Shipments for which the Shipper has selected commercial invoice removal. UPS Ground Shipments or UPS® Standard Shipments that are picked up or scheduled to be delivered during the fourteen calendar days before December 25.

53. Claims and Legal Actions: Individual Binding Arbitration of Claims Time Limits and Pleading Requirements for Claims/No Right to Set Off Claims against UPS must be made within strict time limits, including as set forth in Section 51.1 (“Invoice Adjustment”) regarding invoice adjustments or billing disputes; Section 53.3 (“Time Limit for Filing Claims for Loss or Damage to Property”) regarding claims for loss or damage to property; and pursuant to Section 52, “UPS Service Guarantee.” All claims against UPS arising out of related to the provision of services by UPS, including, but not limited to, demands for damages, refunds, credits, and any legal or equitable relief whatsoever, shall be extinguished unless the Claimant (1) timely and completely complies with all applicable notice and claims periods set forth in the Terms and in the Service Guide, including as to claims for loss or damage to property under Section 53.3, claims under Section 52, “UPS Service Guarantee, claims for invoice adjustments under Section 51.1, or claims for breach of contract or any other cause of action; and (2) pleads on the face of any complaint filed in court against UPS or states in its submission of its claim in arbitration against UPS, as the case may be, satisfaction and compliance with those notice and claims periods as a contractual condition precedent to recovery. Claimants may not deduct the amounts of pending claims from any Charges owed to UPS, and or

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the

Shipper waives any and all rights, including any statutory or common law rights, to set off the amount of any claim against Charges owed to UPS.

Agreement to Arbitrate Claims Claimant and UPS agree that, except for disputes that qualify for state courts of limited jurisdiction (such as small claims, justice of the peace, magistrate court, and similar

limits

on

their

courts

with monetary

jurisdictions over civil

disputes), any controversy or claim, whether at law or equity, arising out of or related to the provision of services by UPS, regardless of the date of accrual of such dispute, shall be resolved in its entirety by individual (not class-wide nor collective) binding arbitration. Arbitration is the submission of a dispute to a neutral arbitrator, instead of a judge or jury, for a final and binding decision, known as an “award.” Arbitration provides for more limited discovery than in court, and is subject to limited review by courts. Each party has an opportunity to present evidence to the arbitrator in

writing or through witnesses. An

arbitrator can only award the same damages and relief that a court can award under the law and must honor the terms and conditions in the Terms. Claimant and UPS agree that their sole relationship is a contractual one governed by the Service Guide and Terms. Any controversy or claim arising out of or related to the provision of services by UPS shall be resolved solely based on the agreements set forth in the Service Guide and Terms. Institutional Arbitration The arbitration shall be conducted by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (the “Rules”), and judgment on the award may be entered in any court of competent jurisdiction. The Rules, including instructions for how to initiate arbitration, are available at http://www.adr.org or by calling the AAA at 1-800-778-7879. The arbitrator shall decide all issues of the case on the basis of the applicable law, not equity. If you initiate arbitration, you must serve

UPS’s

registered agent for service of

process,

Corporation Service Company,

which has locations in every state. Information also can be found on the website of your local Secretary of State.

Any arbitration under this Agreement will take place on an individual basis; class, mass, consolidated or combined actions or arbitrations or proceeding as a private attorney general are not permitted. Claimant and UPS are each waiving the right to trial by jury. Claimant and UPS are further giving up the ability to participate in a class, mass, consolidated or

or

combined action

arbitration.

Place of Arbitration/Number of Arbitrators/Costs of Arbitration/ Governing Law/Survival Any arbitration will take place in the county where Claimant resides and will be determined by a single arbitrator.

Any filing fee or administrative fee required of Claimant by the AAA Rules shall be paid by Claimant to the extent such fee does not exceed the amount of the fee required to commence a similar action in a court that otherwise would have jurisdiction. For all non frivolous complaints, UPS will pay the amount of such fee in excess of that amount. The arbitrator will allocate the administrative costs and arbitral fees consistent with the applicable rules of the American Arbitration Association. Reasonable attorney’s fees and expenses will be allocated or awarded only to the extent such allocation or award is available under applicable law. All issues are for the arbitrator to decide, except that issues relating to the scope, application, and enforceability of the arbitration provision are for a court to decide. The Federal Arbitration Act governs the interpretation and enforcement of this provision. This agreement to arbitrate shall survive termination of the Terms.

Severability Notwithstanding anything to the contrary in the AAA Rules, if any part of this arbitration provision is deemed invalid or ineffective for any reason, this shall not affect the validity or

enforceability of the remainder of this arbitration provision, and the arbitrator shall have the authority to amend any provisions deemed invalid or ineffective to make the same valid and enforceable. Desk Arbitration For all disputes concerning an amount less than fifteen thousand dollars ($15, 000.00), the parties shall submit their arguments and evidence to the arbitrator in writing and the arbitrator shall make an award based only on the documents; no hearing will be held unless the arbitrator in his or her discretion, and upon request of a party, decides it is a necessity to require an inperson hearing. For a dispute governed by the AAA Consumer-Related Disputes

Supplementary Procedures, and concerning an award between fifteen thousand dollars ($15, 000.00) and fifty thousand dollars ($50, 000.00), inclusive, UPS shall pay Claimant’s filing fee under the AAA Rules, provided that Claimant agrees that both parties shall submit their arguments and evidence to the arbitrator in writing and that the arbitrator shall make an award based only on the documents, without a hearing being held. Notwithstanding this provision, the parties may agree to proceed with desk arbitration at any time. Access to Small Claims Courts All parties shall retain the right to seek adjudication in a state court of limited jurisdiction, such as small claims, justice of the peace, magistrate court, and similar courts with monetary limits on their jurisdiction over civil disputes, for individual disputes within the scope of such court’s jurisdiction.

Acknowledgements Claimant and UPS acknowledge and agree that pursuant to these Terms:

CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A TRIAL BY

JURY TO

RESOLVE ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED THIRD PARTIES;

CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A COURT, OTHER THAN A STATE COURT

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OF LIMITED JURISDICTION AS DEFINED ABOVE, RESOLVE ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED THIRD PARTIES;

CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A COURT REVIEW ANY DECISION OR AWARD OF AN ARBITRATOR, WHETHER INTERIM OR FINAL, EXCEPT FOR APPEALS BASED ON THOSE GROUNDS FOR VACATUR EXPRESSLY SET FORTH IN SECTION 10 OF THE FEDERAL ARBITRATION ACT. CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY

GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, JOIN AS A CLASS MEMBER, AND/OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS IN ANY CLASS, MASS, CONSOLIDATED OR COMBINED ACTION OR ARBITRATION FILED AGAINST CLAIMANT, UPS AND/ OR RELATED THIRD PARTIES. Award The arbitrator may award money or equitable relief in favor of only the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless a brief explanation of the reasons is requested by one of the parties. Unless both Claimant and UPS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, private attorney general or class proceeding.

Confidentiality of Arbitration Notwithstanding anything to the contrary in the AAA Rules, UPS and Claimant agree that the filing of arbitration, the arbitration proceeding, any documents exchanged or produced during the arbitration proceeding, any briefs or other documents prepared for the arbitration, and the arbitral award shall all be kept fully confidential and shall

not be disclosed to any other party, except to the extent necessary to enforce this arbitration provision, arbitral award or other rights of the parties, or as required by law or court order. This confidentiality provision does not foreclose the American Arbitration Association from reporting certain consumer arbitration case information as required by state law.

53.1 or

Making Claims for Loss

Damage to Property

All claims for loss of or damage

property transported or

to

accepted for

transportation must: (1) be in writing (or an electronic communication) and include reference to the Source pickup record number and date of shipment or copies of other documents sufficient to identify the Shipment involved, and the declared value; (2) assert the liability of UPS for alleged loss or damage; (3) make claim for payment of a specified or determinable amount of money; and (4) be accompanied by a copy of the original invoice or, if no invoice was issued, other proof, certified to in writing, as to the purchase price paid by the Consignee (where the property involved has been sold to the Consignee), actual cost or replacement cost of the property, or extent of the damage to the property. must

Document or

No claims will be voluntarily paid unless filed in writing or transmitted electronically by or on behalf of the Shipper in

accordance with these provisions. A request for proof of Delivery or

damage

inspection or the filing of a lawsuit do not

constitute notification of a claim.

or claim, of any kind, for loss or damage to property is conditioned

A right

upon full and strict compliance with this Section 53.1 and Sections 53.3 through 53.6. Full and strict compliance with this Section is required, even where it is believed that such compliance would not result in relief or would otherwise

be futile. 53.2 Acknowledgment of Claims for Loss or Damage to Property After receiving a proper written or electronic transmission of a claim in the manner

and form and with the support-

ing documents described in Section 53.1 (“Making Claims for Loss or Damage to Property”) and Section 53.4 (“Investigation of Claims for Loss or Damage to Property”) herein, UPS or its designee will acknowledge the receipt of such claim in writing or electronically to the claimant within 30 days after the date of receipt, unless such claim has already been paid or denied in writing or electronically. UPS will at the time each claim is received create a separate file and assign thereto a successive claim file number and note that number on all documents filed in support of the claim and all records and correspondence with respect to the claim, including the written acknowledgment of receipt and, if in its possession, the Source Document and delivery receipts, if any, covering the Shipment involved. At the time such claim is received, UPS will cause the date of receipt to be recorded on the face of the claim document, and the date of receipt will also appear on the acknowledgment of receipt sent to the claimant. 53.3 Time Limit for Filing Claims for Loss or Damage to Property As a condition precedent to recovery,

all claims for loss or damage to property must be filed in writing or electronically with UPS within the following time limits: For domestic Shipments (including shipments to and from Puerto Rico),

claims must be filed within nine months after Delivery of the Package or, in case of failure to make Delivery, within nine months after a reasonable time for Delivery has elapsed.

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For international

Shipments, claims be filed within sixty days after Delivery of the Package or pallet or, in the case of non-Delivery, within sixty days after a reasonable time for Delivery has elapsed.

must

Suits shall be instituted within

two

years after denial of any

portion of the claim. Where claims are not filed or suits are not instituted thereon in accordance with the foregoing provisions, such claims shall be deemed waived and will not be paid. 53.4 Investigation of Claims for Loss or Damage to Property

Prompt Investigation. Each claim for loss or damage to a Package or Shipfiled in the manner prescribed herein will be promptly and thoroughly investigated, if investigation has not already been made prior to receipt of the claim.

ment

Supporting Documents. Each claim must be supported by the following: (1) evidence of payment of the shipping and any declared value charges; and (2) either the original invoice or a photocopy, exact copy, or extract of, the original invoice, a certification of prices or costs, with trade or other discounts, allowance, or deductions of any nature whatsoever and the terms thereof, or depreciation reflected thereon. Where the property involved in a claim has not been invoiced to the Consignee shown on the bill of lading or receipt, where an invoice does not show price or cost, where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, UPS will, before paying a claim, require the claimant to establish the value in the quantity shipped, transported, or involved. UPS reserves the right to request the original shipping record or

Source Document.

asserted claim of $1, 000 or more Package processed through a UPS Shipping System and tendered to a UPS driver, a copy of the signed high-value shipment summary applicable to the Shipment obtained by the Shipper and signed by the UPS driver at the time of For

an

for a

tender may be required to support the claim. UPS reserves the right to refuse to pay any claim if, having requested such

the claimant within 120 days after UPS receives the claim; provided, however, that if the claim cannot be processed

signed high-value shipment summary, such summary is provided.

and disposed of within 120 days after its designee will at that time and at the expiration of each succeeding 60-day period while the claim remains pending, advise the claimant in writing of the status of the claim and the reason for the delay in making final disposition thereof and shall retain a copy of such notice to the claimant in its claim file.

a

no

asserted claim of $1, 000 or more international UPS Returns® or a UPS Import Control® Package or pallet, the signed UPS high-value shipment summary applicable to the Shipment must be submitted in support of the claim. For

for

an

an

By filing a claim and supporting docuUPS, the claimant certifies that the claim, amount of claim, and supporting documents are true and correct.

ments to

receipt, UPS or

No claim for loss or

damage shall be paid unless a valid claim has been filed in accordance with terms set forth herein

Original Packaging Materials. In the event that a claim is made for damage to a Shipment, the original packaging

(in Section 53.1, “Making Claims for Loss or Damage to Property, Section 53.3, “Time Limit for Filing Claims

materials must be made available to UPS or its designee for inspection prior

for Loss or Damage to Property” and Section 53.4, “Investigation of Claims for Loss or Damage to Property”). UPS

to

reshipment.

Verification of Loss. When an asserted claim for loss of an entire Package or pallet or an entire Shipment cannot be otherwise authenticated upon investigation, UPS will obtain from the Consignee of the Shipment involved a certified statement in writing that the property for which the claim is filed has not been received from UPS or from any other source. UPS reserves the right to require verification by the filing of a police report and providing a copy of the filed report to UPS in support of the claim. 53.5

Salvage

When UPS pays the actual cost, the purchase price, or the replacement cost of the property, all rights, title to, and interest in the property shall thereupon pass to UPS, and UPS reserves the right to obtain the property for salvage. Payment of a claim in such circumstances shall be contingent on UPS’s receipt of the damaged property in the same condition as on the date the damage was incurred. 53.6 Disposition of Claims for Loss or Damage to Property UPS or its designee, after receiving a written claim for property transported, will pay, decline, or make a firm compromise settlement offer in writing to

reserves the right to refuse to pay any claim for loss or damage to property until all outstanding Charges owing to UPS have been paid in full. UPS reserves the right to refuse to pay any claim for loss of property if, having requested a detailed description of the property, no such description is provided.

54.

Responsibility for Loss or Damage liability for loss or damage to each UPS domestic Package or international Shipment, or to each pallet in a UPS Worldwide Express Freight® Shipment, is limited to a value of $100, except as

UPS’s

set

forth below. Unless a greater value

is recorded in the declared value field of the UPS Source Document or the UPS

Automated Shipping System used, the Shipper agrees that the released value of each domestic Package or international Shipment, or pallet is no greater than $100, which is a reasonable value under the circumstances surrounding the transportation, and that UPS shall not be liable for more than $100 for each domestic Package or international Shipment or

pallet.

To increase UPS’s limit of liability for loss or damage above $100, the Shipper must declare a value in excess of $100

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UPS®

Tariff/Terms and Conditions of Service United States

for each Package or pallet in the declared value field of the UPS Source Document or the UPS Automated Shipping System used and pay an additional charge. The Shipper cannot declare a value in excess of the maximum allowable limits set forth below. UPS shall not be liable under any circumstances for an amount in excess of the declared value of a domestic Package or international Shipment, or pallet. When a Shipper declares a value in excess of $100, it does not receive any form of insurance. Shippers desiring cargo insurance, all risk insurance, or another form of insurance should purchase such insurance from a third party. The rules relating to liability established by the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, Poland, on October 12, 1929, that convention as amended, or the Convention for the Unification of Certain Rules for International Carriage by Air (Montreal, 28 May 1999), shall apply to the international carriage of any Shipment insofar as the same is governed thereby. There are no stopping places which are agreed upon at the time of tender of the Shipment, and UPS reserves the right to route the Shipment in any way UPS deems

appropriate. 54.1 Maximum Declared Values The maximum declared value is $50, 000 per Package and $100, 000 per pallet,

except for the

following for which the

maximum declared value may not exceed:

Subject to the limitations set forth below, certain Packages are eligible for the enhanced maximum declared value of $70, 000 per Package (“Enhanced Maximum Declared Value”). A Package is eligible for Enhanced Maximum Declared Value only where the Package is a domestic Package; is tendered pursuant to the Shipper’s Scheduled Pickup Service; the service level selected UPS Next Day Air delivery service; Package is processed for shipment using a UPS Shipping System (declarais

a

the

tions of value

on

paper Source Docu-

eligible for Enhanced Maximum Declared Value); and the ments are not

Package does

contain any hazardPerishable Commodity. Except as set forth in this Section, the portion of any declaration of value above $50, 000 per Package is null and void; ous

not

material or

a

$1, 000 per Package for Packages shipped by a Third-Party Retailer if no high-value control log was provided to UPS on tender of the Package; –$1, 000 per Package for a Package processed for shipment prior to tender using a UPS Shipping System and tendered to a UPS driver, unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package and signed by the driver upon tender of the Package; up to $5, 000 per Package for a Package shipped or delivered to a UPS Access PointTM location.

–$500 per Package for a Package shipped via

a

UPS

Drop Box;

$1, 000 per Package for a Package up shipped via a Third-Party Retailer or UPS Access PointTM location if such to

Package was processed for shipment using a UPS Shipping System prior to drop off at the Third-Party Retailer or UPS Access PointTM location using Bill My Account;

or

billed

–$500 per Package or pallet for international

Shipments containing jewelry (not including costume jewelry), or, effective January 4, 2016, $2, 500 Package or pallet for Shipments tendered to eligible destinations set forth at ups.com/jewelry; $1, 000 per Package for domestic Packages returned via UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services, (including via UPS Returns®

per

on the Web service), and UPS Returns® Flexible Access service;

–$1, 000 per Package or pallet for international Shipments returned via the following UPS Returns® Services: UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup Attempt, or

3 UPS Pickup Attempts (including via UPS Returns® on the Web), unless a UPS high-value shipment summary is obtained by the Shipper or person

tendering the Package or pallet and signed by the driver upon tender of the Shipment; –$1, 000 per Package or pallet for international UPS Import Control® Shipments unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package or pallet and signed by the driver upon tender of the Shipment; –$999 per Package for Packages shipped via Shipper Release service; Shippers cannot declare a value for Prepaid Letters.

UPS®

Declaring a value in the declared value field of the UPS Source Document or UPS Automated Shipping System used does not increase UPS’s limitations of

liability for, and Shippers may not a value for, damages related to providing or failure to provide C.O.D. service, including, but not limited to: declare

failure to collect the C.O.D. amount; failure to collect the specified form of payment; collection of an instrument in the wrong amount; failure or delay in delivering the collected instrument to the Shipper; or collection of forged, insufficient funds, or otherwise invalid instruments.

Any declared value contrary to what is allowed in the applicable Terms or Service Guide (e.g., the portion of any declaration in excess of allowed maximums) is null and void. Acceptance for carriage or receipt of payment for any Package or Shipment bearing a declared value contrary to what is allowed does not constitute a waiver of any provisions of the Terms or Service Guide limiting UPS’s liability or responsibility for any such Package or Shipment. If a Shipper declares value in excess of the applicable maximum allowed or in any respect contrary to what is allowed in the applicable Terms or Service Guide, it is the Shipper’s sole responsibility timely to request an adjustment as set forth in Section 51.1

Document 1-1

Case 3:16-cv-05856

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up s.co m®

UPS®

ited States

Tariff/Terms and Conditions of Service United States

(“Invoice Adjustment”)

to recover

any

Charges. Shippers who fail to do so will be liable for all invoiced Charges. 54.2 Liability Limits UPS’s maximum liability for loss or damage to each UPS domestic Package or international Shipment, or to each pallet in a UPS Worldwide Express Freight® Shipment, shall not exceed

UPS be liable for the face value of any

phone card, ticket, gift certificate, gift card, coupon, or similar printed matter. Media. UPS’s liability for a Shipment containing documents, film, photographs (including negatives), slides, transparencies, videotapes, compact discs, laser discs, computer tapes, and media of similar nature is limited the replacement cost of the media on which the content is recorded.

to

the lesser of:

–$100, when no value in excess of $100 is declared on the Source Document or UPS Automated Shipping System used (or when a value in excess of $100 is

declared, but the applicable declared value charges are not paid); the declared value on the Source DocuUPS Automated Shipping System used when a value in excess of $100 is declared and the applicable declared value charges paid;

ment or

the purchase price paid by the Consignee (where the shipped property has been sold to the Consignee); the actual cost of the lost property;

damaged or

Pairs, Parts. In the event of loss of or damage to a pair or set of articles,

liability is limited to the value of that part of the pair or set which is lost or damaged, and UPS shall not be liable for the value of the whole pair or set. In the event of loss of or damage to any part of property (including any part of a machine) which, when complete for sale or use, consists of several parts, UPS shall be liable only for the value of the part lost or damaged, not to exceed the declared value of the part lost or damaged. In no event shall UPS be liable for the value of the

UPS’s

complete item. In the event of partial loss or damage to a pallet in UPS Worldwide Express

the cost of repairing the damaged

Freight® service, UPS shall be liable only for the value of the contents of the pallet lost or damaged, and not the value of the full pallet.

liability for Shipments containing the following commodities shall be limited as follows:

UPS’s

Checks. UPS’s

liability for a Shipment

containing a check or checks is limited to the cost of stopping payment on and reissuing the check(s), not to exceed $100 per Package

or

pallet. In no event

shall UPS be liable for the face value of the check(s). Phone Cards, Tickets, Gift Cards, and Similar. UPS’s liability for a Shipment containing a phone card, ticket (such as event or airline ticket), gift certificate, gift card, coupon, or other similar printed matter with an exchange value is limited to the cost (which shall not include any amount of the value attached to the card, certificate, or coupon, or similar printed matter) of replacing the physical card(s), certificate(s), or printed matter, not to exceed $100 per Package or per pallet. In no event shall

54.3 Exclusions from Liability UPS shall not be liable or responsible for:

loss or damage to articles of unusual value (as defined in these Terms); loss

or

loss

or

damage to Prepaid Letters; damage resulting from insects,

moths, vermin, inherent vice, deterioration, dampness of atmosphere, extreme of temperature, ordinary wear and tear,

or

that which occurred or

prior to or after the course of transportation by UPS; loss or damage resulting from improper, arose

inadequate or unsafe packaging or wrapping that fails to meet UPS’s

published standards related thereto set

forth in the Terms

or

or at

ups.com;

loss or damage to Perishable Commodities to the extent the loss or damage results from exposure to heat or cold or the perishable nature of the item;

components

thereof;

loss or

damage to fluorescent tubes bulbs; loss of, damage to, or irretrievability

or

of data stored on any type of media, of information including without limitation personal, health or financial or

information; loss or damage due to acts of God, natural disasters, war risks, acts of terrorism, nuclear damage, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, the application of security regulations imposed by the government or otherwise applicable to the Shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and information systems, or

the replacement cost of the property at the time and place of loss or damage; or property.

loss or damage to human remains, fetal remains, human body parts,

adverse weather conditions;

loss or damage to any Package or Shipment for which UPS has no scan or other record reflecting that the Package or Shipment was tendered to UPS by the Shipper; or loss or damage to any Shipment containing articles that Shippers are prohibited from shipping, that UPS does not or is not authorized to accept for transportation, that UPS states that it will not accept, or that UPS has a right to refuse. UPS shall

be liable for any loss or from providing service behalf or on of, a person or entity to, that obtains such services, including the delivery of property, by trick, false pretense, or other fraudulent scheme. not

damage arising

UPS shall

not be liable for any damages UPS’s inability, failure, or from arising refusal to comply with a request to stop, return, or re-route shipment of a Package after tender to UPS.

UPS shall

not be liable for any interof ruption service due to causes beyond UPS’s control including, but not limited to: the unavailability or refusal of a

31

Case 3:16-cv-05856

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32r

UPS®

Tariff/Terms and Conditions of Service United States

Delivery of the Shipof God, natural disasters, ment, war risks, acts of terrorism, acts of public authorities acting with actual person to accept acts

apparent authority, acts or omisor similar authorities, authority of law, insufficient information provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government or otherwise applicable to the Shipment, riots, a government agency hold, strikes or other labor disputes, civil unrest, disruptions of any kind in national or local air or ground transportation networks (including, but not limited to, UPS’s or

sions of customs

transportation network), disruption or failure of communication and information systems, and adverse weather

conditions. UNDER NO CIRCUMSTANCES SHALL UPS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM LOSS, MISDELIVERY OF, OR DAMAGE TO PROPERTY, DELAYED DELIVERY, OR FAILURE TO ATTEMPT DELIVERY IN ACCORDANCE WITH THE UPS SERVICE GUARANTEE, WHETHER OR NOT UPS HAD KNOWLEDGE SUCH DAMAGES MIGHT BE INCURRED. UNDER NO CIRCUMSTANCES SHALL UPS BE LIABLE FOR ANY DAMAGES WHATSOEVER FOR DELAYED DELIVERY, EXCEPT AS SPECIFICALLY PROVIDED FOR SHIPMENTS MADE UNDER THE UPS SERVICE GUARANTEE.

Acceptance for carriage of any Shipment containing articles that Shippers are prohibited from shipping, that UPS does authorized to accept for transportation, that UPS states it will not accept, or that UPS has a right to refuse, does not constitute a waiver of any provisions of the Terms or Service Guide not or

is

not

limiting UPS’s liability or responsibility Package or Shipment.

for any such

55. Data Protection The

Shipper agrees that UPS and other

companies in the UPS group of companies worldwide, including companies in countries that may not have the same level of data protection as the country where the Shipment is tendered for service, may use any data provided by the Shipper to UPS for the purposes set forth in and subject to the UPS Privacy Notice published on UPS’s website at

http://www.ups.com/content/us/en/ resources/ship/terms/privacy. html, which is incorporated here by this reference. The Shipper has certain rights under the law (exercisable by contacting UPS) to have access to, rectify, object to the use for direct marketing of, or delete personal data held by UPS about it. 56. Incorporation of Documents; Future Changes

Waiver;

All Shipments are subject to the terms and conditions contained in the Terms. The effective Service Guide, and any modifications or amendments of them, are hereby incorporated by reference in these Terms. In the event of a conflict or inconsistency between the Terms and the effective Service Guide, the Terms shall control. UPS reserves the right to unilaterally modify or amend any portion of the Service Guide or the Terms at any time without prior notice.

The Terms, the Service Guide and the UPS Source Document for each Ship-

together comprise the complete and exclusive agreement of the parties, including any of UPS’s affiliates or subsidiaries, except as modified by any existing or future written agreement between the parties, and may not be contradicted, modified or supplemented by any oral agreement or by any implied-

ment

by-law covenant. language in the parties’ agreethat gives UPS any discretion, judgment or other right, UPS’s exercise of such discretion, judgment or other right is not limited in any way whatsoever even if the specific language does For any

ment

specify. UPS has the sole and authority to choose how to exercise its discretion, judgment or any other right and may do so for any reason it chooses, without limitation. UPS is not bound by any previous exercise of its discretion, judgment or any other right. Nor does any previous exercise not so

unilateral

constitute a determination or admission by UPS about how such discretion, judg-

right should be or should have been exercised.

ment or

The parties disavow and waive any obligations of good faith and/or fair dealing, whether implied by law or otherwise, in connection with their agreements

regarding services to which these Terms apply, including but not limited to UPS’s exercise of any discretion, judgment or other right, afforded by the Service Guide, the Terms or the UPS Source Document. UPS (and any of UPS’s affiliates and subsidiaries) have no special, confidential, or fiduciary relationship with any Shipper or Claimant. Any failure to enforce or apply any terms provisions of the Service Guide or

or

the Terms shall not constitute a waiver of that term or provision by UPS, and shall not diminish or impair UPS’s right to enforce such term or provision in the future. If one or more provisions of the Terms shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be so affected or impaired. UPS may engage subcontractors

to

perform transportation and incidental services. contracts on its own behalf and behalf of its servants, agents, and subcontractors, each of whom shall have the benefit of these Terms. No such party has authority to waive or vary these Terms.

UPS on

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 1 of 42

EXHIBIT B

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 2 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 ZIP Codes 01007 01033 01035 01038 01057 01066 01073 01082 01083 01088 01094 01222 01225 01226 01236 01238 01240 01242 01260 01262 01267 01342 01349 01351 01364 01370 01373 01375 01430 01431 01438 01468 01473 01474 01475 01503 01505 01506 01507 01509 01515

01516 01518 01521 01522 01523 01526 01535 01543 01566 01585 01590 01827 02330 02347 02367 02539 02554 02561 02564 02568 02576 02642 02643 02651 02652 02657 02662 02663 02667 02668 02702 02713 02715 02717 02743 02769 02770 02804 02817 02822 02830

02832 02835 02857 02872 02877 02878 02892 02898 03032 03033 03034 03036 03042 03044 03046 03048 03049 03057 03070 03071 03086 03215 03217 03220 03229 03233 03235 03249 03251 03253 03263 03276 03281 03289 03304 03441 03451 03452 03461 03570 03581

03743 03825 03827 03835 03844 03851 03901 03902 03905 03906 03908 03909 03910 03911 04014 04020 04038 04039 04046 04054 04057 04078 04085 04090 04093 04097 04256 04257 04276 04280 04344 04345 04346 04347 04351 04358 04359 04415 04444 04462 04530

04538 04544 04547 04554 04619 04662 04665 04672 04675 04690 04769 04856 04865 04915 04926 04937 04944 04962 04975 04989 05001 05047 05054 05055 05088 05101 05149 05150 05154 05158 05159 05201 05254 05255 05257 05301 05302 05357 05445 05458 05461

05465 05468 05469 05477 05478 05486 05488 05602 05641 05649 05651 05654 05662 05663 05664 05670 05677 05678 05736 05740 05745 05748 05750 05753 05759 05763 05764 05765 05777 05819 05837 05849 05863 06018 06019 06021 06024 06057 06059 06060 06061

06076 06090 06093 06094 06098 06231 06232 06234 06235 06241 06248 06249 06250 06254 06255 06256 06262 06263 06277 06279 06280 06282 06330 06331 06334 06350 06351 06354 06359 06365 06371 06374 06377 06383 06419 06420 06423 06438 06441 06750 06751

06758 06759 06763 06777 06778 06791 06793 06794 07418 07422 07428 07435 07460 07461 07462 07821 07822 07823 07825 07826 07830 07837 07838 07839 07844 07846 07848 07860 07863 07865 07879 07890 07931 07977 08001 08008 08022 08025 08037 08039 08062

08067 08068 08072 08074 08079 08087 08088 08089 08092 08095 08098 08202 08204 08210 08213 08214 08215 08217 08230 08240 08241 08242 08243 08245 08246 08247 08248 08251 08260 08270 08310 08315 08317 08318 08319 08323 08324 08327 08330 08340 08342

08343 08346 08347 08350 08501 08510 08511 08514 08525 08526 08535 08551 08556 08557 08559 08733 08751 08752 08802 08803 08825 08826 08833 08848 08867 10516 10560 10576 10579 10597 10910 10916 10919 10928 10933 10958 10969 10973 10974 10975 10986

Domestic - Delivery Area Surcharge Page 1 of 7

10987 10988 10998 11933 11935 11937 11939 11948 11957 11958 11960 11963 11976 11977 12009 12010 12015 12018 12025 12032 12033 12037 12041 12043 12045 12050 12063 12068 12070 12074 12075 12083 12085 12086 12106 12123 12124 12125 12130 12132 12140

12143 12150 12158 12165 12172 12173 12174 12176 12184 12186 12192 12195 12405 12407 12412 12413 12414 12416 12417 12419 12420 12428 12429 12433 12434 12440 12443 12451 12453 12456 12457 12461 12471 12474 12477 12481 12482 12484 12487 12491 12494

12498 12506 12507 12510 12514 12515 12516 12517 12522 12525 12526 12528 12531 12540 12541 12543 12544 12545 12547 12548 12549 12564 12565 12568 12569 12570 12571 12572 12574 12575 12578 12580 12582 12583 12585 12589 12594 12701 12721 12722 12732

12733 12734 12743 12749 12754 12765 12779 12787 12822 12828 12831 12832 12833 12838 12845 12849 12854 12859 12863 12871 12883 12884 12916 12919 12921 12929 12933 12939 12962 12972 12975 12976 12977 12979 12983 12986 12992 13028 13032 13035 13036

13037 13044 13053 13056 13060 13065 13068 13073 13074 13076 13077 13078 13080 13082 13087 13103 13107 13108 13112 13113 13117 13120 13123 13132 13134 13135 13139 13142 13148 13152 13153 13157 13159 13162 13164 13165 13166 13167 13305 13313 13321

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 3 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 ZIP Codes 13322 13323 13326 13337 13346 13363 13365 13401 13407 13410 13428 13435 13452 13456 13476 13478 13480 13490 13603 13605 13611 13612 13613 13615 13617 13627 13636 13647 13649 13651 13662 13664 13668 13669 13676 13678 13683 13685 13688 13690 13694

13696 13697 13732 13744 13776 13777 13784 13794 13795 13804 13808 13812 13815 13820 13827 13833 13838 13845 13859 13861 14001 14004 14005 14011 14025 14028 14032 14033 14036 14057 14058 14067 14069 14070 14080 14103 14105 14108 14125 14126 14130

14131 14132 14136 14139 14141 14170 14172 14173 14174 14411 14414 14415 14416 14423 14424 14428 14432 14437 14449 14453 14454 14464 14470 14472 14475 14476 14480 14481 14482 14485 14486 14487 14489 14504 14505 14511 14522 14527 14530 14532 14537

14538 14539 14542 14543 14545 14546 14547 14548 14549 14551 14555 14568 14585 14588 14589 14592 14706 14712 14716 14722 14730 14733 14736 14738 14752 14756 14769 14778 14779 14787 14807 14810 14816 14818 14827 14830 14831 14838 14840 14843 14847

14856 14857 14863 14865 14867 14870 14871 14874 14878 14879 14881 14882 14883 14886 14891 14892 14893 14894 14897 15004 15026 15052 15057 15059 15060 15067 15069 15082 15089 15142 15313 15314 15315 15320 15322 15324 15325 15330 15331 15332 15333

15346 15348 15357 15358 15361 15413 15417 15419 15421 15422 15425 15428 15430 15431 15434 15435 15436 15438 15439 15442 15444 15445 15456 15461 15463 15466 15468 15473 15474 15475 15477 15480 15482 15483 15488 15492 15501 15502 15520 15544 15546

15547 15555 15561 15612 15613 15617 15618 15620 15625 15627 15630 15631 15637 15671 15673 15679 15680 15683 15684 15688 15713 15714 15715 15717 15722 15731 15736 15737 15750 15773 15775 15777 15781 15784 15831 15840 15845 15853 15857 15925 15931

15937 15938 15942 15943 15946 15948 15949 15951 15952 15953 15956 15960 15963 16023 16025 16027 16033 16034 16037 16048 16052 16053 16054 16055 16056 16057 16112 16113 16125 16127 16132 16137 16142 16143 16151 16155 16157 16159 16160 16201 16214

16226 16229 16230 16236 16245 16246 16250 16254 16263 16301 16323 16328 16333 16343 16344 16346 16365 16412 16417 16421 16426 16427 16428 16441 16614 16617 16624 16627 16631 16635 16637 16641 16646 16652 16662 16663 16665 16667 16673 16680 16682

16684 16686 16694 16730 16733 16735 16823 16825 16827 16828 16840 16843 16848 16853 16856 16865 16877 16912 17002 17003 17004 17014 17018 17020 17023 17026 17028 17030 17048 17053 17059 17061 17063 17066 17069 17073 17080 17084 17087 17090 17094

Domestic - Delivery Area Surcharge Page 2 of 7

17097 17098 17222 17225 17235 17241 17249 17250 17252 17254 17256 17261 17263 17266 17270 17272 17303 17310 17311 17314 17316 17320 17321 17322 17324 17327 17329 17342 17354 17360 17362 17363 17364 17365 17372 17503 17509 17516 17532 17535 17536

17549 17555 17562 17563 17565 17566 17582 17721 17730 17737 17740 17745 17749 17752 17762 17767 17772 17777 17779 17810 17827 17829 17832 17833 17834 17840 17851 17856 17861 17862 17866 17868 17872 17876 17881 17884 17886 17887 17888 17889 17920

17921 17922 17923 17925 17930 17935 17936 17942 17943 17944 17945 17946 17948 17951 17952 17953 17957 17961 17963 17976 17979 17980 17982 17983 18038 18039 18053 18058 18066 18071 18077 18210 18214 18216 18220 18221 18222 18224 18229 18231 18235

18237 18240 18242 18248 18249 18251 18254 18256 18322 18330 18331 18332 18337 18343 18346 18349 18351 18352 18355 18370 18371 18414 18416 18420 18433 18444 18618 18625 18631 18654 18657 18707 18920 18921 18942 18947 18949 18950 18953 18972 19310

19330 19362 19363 19506 19516 19520 19526 19534 19535 19541 19543 19547 19549 19550 19551 19554 19559 19567 19709 19930 19931 19934 19938 19939 19943 19944 19946 19952 19953 19954 19955 19956 19958 19960 19963 19964 19966 19967 19968 19970 19977

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 4 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 ZIP Codes 19980 20105 20107 20118 20129 20132 20141 20143 20155 20158 20160 20169 20180 20181 20186 20187 20611 20612 20613 20615 20617 20620 20622 20625 20627 20635 20636 20637 20639 20640 20645 20646 20650 20658 20659 20660 20676 20685 20711 20733 20758

20764 20765 20776 20779 20837 20838 20841 20871 21005 21013 21028 21035 21047 21050 21053 21082 21084 21087 21102 21104 21120 21154 21155 21156 21160 21528 21532 21543 21562 21617 21619 21624 21638 21641 21653 21663 21664 21666 21671 21710 21713

21716 21718 21720 21721 21722 21723 21727 21737 21754 21755 21756 21758 21765 21769 21770 21773 21776 21777 21782 21783 21787 21788 21791 21793 21794 21797 21798 21814 21817 21840 21861 21867 21901 21904 21911 21914 21915 21917 21918 22432 22443

22448 22451 22472 22480 22485 22501 22507 22508 22542 22544 22553 22565 22567 22611 22623 22624 22625 22630 22642 22657 22660 22664 22701 22712 22812 22846 22923 22932 22936 22942 22947 22960 22963 22965 22968 22974 23031 23062 23072 23141 23168

23304 23314 23336 23337 23430 23432 23433 23436 23437 23438 23441 23483 23486 23690 23838 23943 24078 24126 24148 24157 24175 24210 24211 24301 24327 24441 24469 24517 24527 24533 24550 24572 24588 24604 24605 24606 24635 24641 24739 24740 24845

24854 24857 24881 24901 24902 25002 25011 25015 25039 25086 25102 25130 25139 25156 25159 25186 25213 25265 25413 25414 25421 25425 25443 25526 25535 25541 25545 25550 25635 25637 25646 25652 25827 25832 25849 25866 25871 25878 25879 25901 25909

26070 26142 26159 26241 26306 26323 26330 26436 26451 26524 26534 26750 26753 27006 27014 27021 27030 27202 27214 27233 27235 27243 27244 27248 27249 27288 27298 27299 27301 27302 27310 27313 27317 27321 27350 27358 27370 27377 27501 27503 27508

27521 27522 27526 27557 27568 27570 27571 27577 27591 27592 27593 27596 27597 27813 27819 27828 27856 27863 27864 27870 27886 27889 27906 27909 27915 27920 27932 27941 27943 27948 27949 27950 27954 27959 27964 27966 27968 27981 27982 27985 28009

28021 28037 28073 28089 28138 28151 28166 28173 28310 28325 28330 28334 28352 28355 28424 28428 28429 28443 28449 28451 28461 28462 28465 28467 28479 28501 28502 28504 28509 28512 28513 28522 28531 28532 28539 28554 28570 28584 28594 28610 28619

28628 28650 28653 28659 28671 28673 28678 28682 28688 28691 28697 28715 28725 28727 28729 28730 28734 28770 28778 28788 29016 29036 29061 29122 29323 29330 29340 29356 29376 29451 29461 29482 29532 29589 29594 29630 29644 29672 29677 29683 29697

Domestic - Delivery Area Surcharge Page 3 of 7

29703 29710 29826 29828 29851 29860 29907 29910 30054 30151 30187 30213 30228 30248 30250 30261 30414 30448 30464 30548 30638 30645 30647 30655 30656 30666 30677 30683 30701 30724 30725 30739 30740 30750 30756 30824 31030 31047 31069 31301 31307

31318 31324 31326 31328 31333 31501 31548 31556 31558 31627 31728 31729 31757 31763 31792 31807 31820 31905 32011 32033 32043 32063 32079 32131 32136 32137 32143 32168 32177 32192 32333 32335 32413 32432 32459 32536 32538 32539 32542 32561 32563

32566 32615 32617 32664 32735 32744 32757 32776 32925 32949 32950 32951 33036 33037 33040 33042 33043 33044 33050 33051 33070 33430 33470 33493 33523 33525 33547 33574 33576 33715 33820 33830 33837 33853 33854 33855 33859 33860 33870 33872 33875

33876 33877 33897 33921 33922 33928 33955 33956 33957 34117 34120 34219 34286 34288 34428 34429 34431 34432 34433 34434 34441 34442 34446 34447 34448 34450 34452 34453 34461 34465 34498 34614 34639 34661 34711 34729 34755 34771 34772 34949 34974

35032 35040 35043 35052 35062 35071 35091 35111 35114 35116 35117 35119 35120 35139 35148 35150 35611 35613 35614 35640 35645 35649 35673 35674 35739 35750 35759 35763 35773 35967 35968 36008 36020 36022 36025 36067 36250 36265 36277 36322 36362

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 5 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 ZIP Codes 36371 36429 36509 36525 36527 36535 36542 36549 36561 36571 36572 36576 36804 36863 36877 37048 37055 37062 37073 37080 37082 37135 37148 37174 37179 37189 37302 37303 37377 37379 37388 37618 37643 37645 37650 37659 37686 37760 37772 37778 37828

37840 37877 38002 38004 38011 38024 38028 38047 38050 38058 38060 38071 38077 38242 38271 38324 38338 38343 38358 38362 38365 38464 38578 38606 38632 38651 38655 38672 38677 38722 38723 38732 38772 38839 38869 38930 39046 39120 39148 39180 39181

39183 39190 39359 39457 39460 39463 39465 39520 39525 39529 39571 39576 39602 39630 39635 39648 39759 39771 40026 40048 40058 40067 40155 40320 40347 40353 40357 40383 40390 40391 40403 40422 40452 40602 40744 40807 41001 41003 41056 41059 41091

41096 41501 41542 41653 41701 41751 42061 42254 42262 42323 42402 42410 42440 42503 42718 43005 43008 43021 43023 43025 43031 43040 43046 43050 43056 43064 43074 43077 43078 43102 43103 43105 43112 43113 43117 43126 43127 43140 43155 43157 43162

43311 43316 43322 43325 43330 43331 43351 43408 43410 43412 43430 43433 43443 43445 43449 43458 43468 43469 43502 43505 43506 43512 43515 43519 43520 43522 43542 43545 43547 43553 43555 43557 43558 43567 43570 43571 43618 43723 43725 43750 43759

43768 43842 43909 43913 43926 43927 43951 43964 43968 43985 44010 44021 44028 44044 44046 44047 44049 44050 44062 44064 44084 44086 44090 44201 44231 44251 44254 44255 44272 44273 44280 44288 44410 44431 44436 44441 44443 44453 44454 44470 44473

44610 44612 44613 44618 44626 44636 44644 44657 44659 44662 44671 44680 44682 44687 44688 44689 44690 44693 44801 44809 44811 44814 44820 44824 44828 44830 44833 44845 44846 44856 44875 44883 44890 45032 45068 45070 45122 45145 45152 45157 45164

45176 45309 45327 45328 45330 45331 45345 45351 45352 45354 45358 45361 45387 45389 45617 45631 45636 45651 45663 45674 45694 45715 45716 45739 45760 45772 45780 45783 45809 45810 45817 45822 45826 45828 45833 45837 45848 45855 45861 45864 45865

45869 45870 45871 45872 45874 45883 45885 45888 45891 45893 45895 45899 46001 46030 46034 46036 46039 46040 46041 46044 46045 46048 46052 46055 46063 46064 46067 46068 46072 46102 46106 46118 46122 46124 46126 46140 46144 46149 46151 46154 46155

46161 46167 46176 46310 46341 46345 46346 46356 46372 46376 46377 46381 46391 46502 46506 46507 46508 46534 46536 46538 46540 46542 46543 46550 46552 46553 46554 46563 46565 46567 46573 46574 46581 46582 46595 46703 46714 46725 46733 46737 46748

Domestic - Delivery Area Surcharge Page 4 of 7

46750 46755 46763 46783 46784 46786 46789 46799 46911 46919 46928 46930 46931 46936 46938 46947 46952 46957 46958 46962 46970 46971 46979 46987 46989 46992 47021 47034 47102 47111 47114 47119 47122 47170 47244 47245 47246 47280 47320 47334 47335

47344 47346 47348 47370 47388 47394 47420 47421 47429 47441 47451 47529 47535 47542 47545 47546 47568 47579 47586 47591 47620 47670 47834 47842 47853 47857 47876 47881 47951 47965 47982 47983 48003 48005 48014 48049 48050 48054 48062 48064 48095

48096 48110 48115 48117 48118 48130 48131 48133 48140 48145 48159 48160 48179 48190 48191 48363 48417 48429 48436 48438 48440 48444 48449 48455 48457 48463 48476 48611 48615 48623 48626 48631 48634 48657 48661 48723 48726 48734 48758 48759 48769

48801 48808 48809 48812 48813 48816 48820 48821 48827 48836 48837 48838 48846 48848 48853 48854 48857 48862 48867 48870 48872 48874 48876 48879 48880 48882 48895 48896 49010 49012 49036 49042 49047 49053 49057 49065 49068 49070 49075 49078 49079

49080 49083 49087 49088 49090 49091 49093 49094 49097 49098 49099 49101 49102 49103 49107 49112 49115 49125 49128 49130 49224 49228 49230 49233 49236 49238 49239 49240 49242 49247 49251 49253 49263 49265 49267 49270 49272 49276 49278 49281 49283

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 6 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 ZIP Codes 49286 49301 49302 49307 49311 49314 49316 49319 49320 49323 49331 49333 49335 49344 49346 49348 49355 49406 49412 49415 49419 49430 49431 49437 49453 49457 49461 49601 49611 49620 49626 49629 49637 49643 49650 49674 49675 49682 49707 49712 49717

49722 49735 49740 49764 49770 49775 49779 49783 49785 49788 49796 49801 49802 49829 49837 49845 49849 49854 49858 49866 49870 49871 49876 49894 49903 49911 49913 49915 49921 49929 49930 49931 49934 49938 49953 49959 49964 49968 49971 50007 50035

50047 50061 50069 50078 50105 50109 50111 50112 50118 50124 50125 50126 50140 50142 50208 50211 50219 50226 50236 50243 50247 50263 50402 50428 50431 50438 50533 50548 50595 50622 50643 50644 50657 50659 50662 50677 50801 51002 51054 51201 51234

51238 51239 51242 51301 51331 51355 51360 51401 51442 51452 51466 51554 51566 51578 52030 52056 52068 52101 52163 52166 52168 52208 52213 52227 52228 52235 52253 52307 52314 52317 52324 52340 52341 52345 52351 52501 52548 52556 52557 52568 52577

52595 52624 52627 52632 52641 52647 52655 52726 52730 52737 52742 52747 52748 52749 52753 52757 52758 52759 52761 53001 53003 53004 53013 53015 53021 53026 53027 53031 53034 53040 53042 53047 53050 53061 53070 53073 53075 53076 53080 53085 53088

53093 53094 53098 53104 53105 53108 53114 53115 53118 53120 53121 53125 53126 53128 53139 53147 53148 53157 53168 53182 53190 53191 53192 53195 53503 53526 53527 53528 53533 53534 53536 53538 53540 53549 53551 53553 53555 53563 53566 53572 53575

53576 53578 53583 53589 53593 53802 53808 53812 53817 53821 53901 53913 53916 53931 53935 53940 53950 53953 53955 53960 53962 53963 53965 53969 54015 54017 54020 54021 54022 54023 54141 54143 54152 54155 54157 54162 54165 54173 54207 54208 54215

54229 54232 54405 54441 54449 54455 54458 54467 54469 54495 54501 54543 54550 54622 54636 54669 54751 54818 54868 54880 54927 54931 54934 54944 54979 54986 55001 55005 55008 55010 55011 55013 55019 55020 55024 55033 55038 55040 55045 55046 55056

55057 55070 55079 55085 55087 55092 55308 55309 55313 55315 55327 55328 55336 55340 55341 55350 55352 55359 55360 55362 55363 55377 55387 55398 55708 55713 55720 55722 55733 55744 55745 55746 55750 55782 55792 55912 55920 55944 55947 55955 55963

55976 55988 56007 56011 56024 56030 56032 56056 56069 56071 56073 56082 56138 56201 56258 56320 56363 56374 56376 56379 56401 56425 56501 56537 56560 56601 56649 56668 56687 56701 57005 57006 57020 57032 57056 57064 57069 57078 57201 57202 57301

Domestic - Delivery Area Surcharge Page 5 of 7

57401 57501 57741 57783 57785 57799 58205 58271 58301 58401 58554 58601 58701 58703 58707 58801 59330 59602 59626 59635 59636 59701 59714 59842 59851 59901 59902 59923 60033 60034 60071 60072 60080 60109 60112 60113 60119 60135 60140 60146 60150

60151 60152 60180 60401 60407 60408 60416 60420 60421 60442 60447 60449 60450 60468 60474 60481 60512 60520 60545 60548 60550 60552 60554 60556 60560 60910 60913 60928 60932 60935 60936 60941 60942 60950 60954 60957 60959 60970 61010 61011 61013

61015 61016 61019 61020 61021 61024 61027 61043 61054 61057 61058 61059 61061 61064 61065 61068 61071 61072 61077 61078 61079 61081 61084 61087 61088 61091 61231 61232 61233 61238 61240 61252 61254 61261 61263 61270 61273 61276 61283 61285 61310

61315 61317 61320 61322 61324 61325 61326 61329 61332 61338 61340 61341 61342 61348 61350 61356 61360 61363 61364 61371 61372 61373 61377 61410 61422 61430 61434 61439 61443 61448 61455 61462 61467 61488 61520 61523 61525 61528 61530 61531 61535

61537 61539 61546 61547 61548 61553 61561 61563 61568 61572 61727 61734 61736 61738 61739 61742 61745 61750 61751 61752 61759 61764 61802 61813 61817 61818 61834 61842 61843 61846 61848 61853 61854 61856 61857 61858 61863 61864 61871 61873 61877

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 7 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 ZIP Codes 61878 61880 61910 61920 61936 61944 61951 61953 61956 62009 62026 62052 62058 62067 62069 62075 62088 62092 62215 62216 62217 62219 62230 62233 62236 62240 62243 62245 62248 62249 62250 62254 62256 62257 62258 62259 62260 62263 62264 62265 62271

62274 62282 62285 62292 62293 62295 62298 62341 62450 62459 62471 62530 62536 62540 62549 62551 62554 62558 62561 62563 62568 62570 62613 62615 62618 62622 62626 62627 62656 62681 62684 62689 62690 62693 62695 62812 62819 62822 62839 62856 62881

62896 62906 62909 62915 62918 62935 62946 62948 62951 62965 62999 63001 63028 63065 63073 63084 63346 63365 63385 63401 63501 63601 63640 63653 63742 63767 63779 63780 63801 63857 63901 64001 64016 64024 64028 64060 64067 64070 64075 64076 64078

64079 64080 64089 64093 64468 64485 64489 64601 64701 64743 64830 64834 64836 65049 65065 65261 65305 65401 65409 65616 65721 65738 65740 66006 66007 66012 66018 66019 66024 66025 66030 66031 66036 66067 66083 66085 66436 66441 66442 66501 66533

66536 66539 66542 66712 66742 66762 66763 66782 66801 67010 67041 67042 67052 67053 67067 67070 67101 67110 67114 67124 67133 67147 67152 67357 67460 67530 67544 67585 67601 67667 67672 67701 67748 67801 67843 67846 67901 67950 68007 68008 68022

68025 68028 68037 68048 68059 68066 68310 68347 68355 68358 68462 68634 68661 68664 68666 68738 68778 68802 68818 68848 68933 68949 69001 69160 69162 69171 69341 69361 69365 70030 70037 70080 70093 70301 70342 70343 70344 70345 70346 70352 70372

70373 70374 70380 70393 70394 70395 70420 70435 70447 70451 70454 70466 70514 70517 70523 70524 70526 70529 70534 70537 70541 70544 70551 70555 70576 70578 70586 70665 70710 70711 70719 70734 70760 70764 70767 70770 70783 70785 70791 71006 71033

71034 71037 71066 71110 71218 71230 71360 71373 71405 71428 71457 71459 71461 71477 71480 71497 71602 71701 71724 71730 71768 71966 72002 72015 72074 72082 72315 72364 72433 72501 72529 72601 72653 72715 72719 72751 72761 72935 72936 73018 73031

73036 73045 73049 73068 73078 73096 73401 73533 73536 73550 73557 73567 73601 73632 73644 73705 73746 73801 73942 74003 74008 74015 74017 74019 74021 74023 74030 74034 74043 74063 74066 74339 74349 74350 74361 74401 74403 74429 74431 74434 74456

74464 74467 74501 74554 74601 74653 74801 74804 74857 74873 74943 74951 74954 75021 75068 75078 75092 75101 75109 75110 75119 75121 75126 75132 75142 75160 75161 75165 75166 75167 75173 75182 75189 75401 75402 75409 75454 75482 75489 75642 75647

Domestic - Delivery Area Surcharge Page 6 of 7

75659 75662 75663 75670 75672 75682 75688 75694 75762 75771 75802 75803 75941 75958 75963 75965 76008 76031 76033 76048 76049 76052 76065 76071 76078 76084 76087 76088 76226 76227 76247 76250 76252 76259 76266 76351 76354 76367 76377 76402 76522

76554 76573 76574 76640 76657 76801 76821 77316 77318 77336 77356 77372 77377 77378 77422 77486 77515 77534 77541 77563 77578 77583 77626 77662 77852 77867 77978 77982 77987 78023 78069 78101 78332 78358 78359 78363 78373 78374 78377 78382 78384

78390 78562 78578 78597 78610 78617 78634 78640 78641 78644 78645 78661 78676 78801 78840 78843 78847 79007 79016 79029 79064 79065 79072 79095 79226 79339 79364 79366 79367 79372 79382 79714 79731 79739 79745 79756 79776 79788 79789 79838 79843

80424 80435 80443 80457 80477 80487 80513 80517 80520 80534 80543 80546 80550 80603 80615 80621 80623 80651 80701 80705 80751 81030 81046 81050 81052 81067 81074 81077 81201 81212 81224 81225 81227 81230 81242 81301 81401 81403 81416 81420 81427

81521 81526 81601 81602 81621 81623 81625 81631 81647 82070 82072 82301 82414 82501 82524 82718 82801 82901 82930 82935 82943 83001 83218 83221 83223 83236 83274 83277 83318 83333 83336 83340 83341 83354 83422 83438 83440 83441 83442 83451 83455

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 8 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 ZIP Codes 83607 83616 83619 83634 83644 83647 83648 83656 83669 83835 83837 83840 83843 83852 83864 83865 83867 83868 84004 84006 84008 84032 84044 84049 84050 84060 84074 84078 84098 84301 84302 84311 84312 84315 84327 84333 84335 84339 84340 84501 84511

84513 84523 84532 84537 84627 84631 84633 84637 84646 84653 84655 84701 84711 84720 84723 84725 84736 84737 84740 84742 84745 84761 84776 84780 84784 85122 85127 85130 85139 85142 85143 85218 85222 85223 85239 85242 85243 85263 85326 85331 85339

85349 85355 85372 85373 85377 85379 85388 85396 85501 85531 85532 85541 85546 85552 85613 85614 85616 85626 85650 85736 85901 85929 85935 86021 86040 86326 86336 86351 86401 86404 86406 86409 86426 86427 86429 86442 87004 87008 87031 87042 87301

87319 87322 87326 87413 87417 87532 87544 87571 87801 88008 88009 88021 88024 88027 88047 88053 88058 88061 88101 88103 88220 88240 88242 88310 88330 89005 89021 89027 89034 89037 89041 89042 89067 89318 89319 89402 89403 89406 89408 89423 89438

89448 89704 89801 89815 90265 91383 91384 91390 91901 91903 91935 91980 92003 92055 92065 92082 92220 92225 92230 92241 92249 92251 92273 92277 92278 92284 92301 92304 92310 92311 92314 92315 92325 92342 92359 92382 92386 92397 92548 92567 92596

93015 93023 93040 93204 93205 93212 93221 93240 93245 93246 93250 93263 93268 93280 93420 93427 93428 93429 93430 93442 93444 93446 93460 93465 93505 93510 93514 93523 93524 93542 93543 93546 93553 93555 93560 93561 93581 93625 93630 93631 93635

93646 93647 93654 93657 93673 93921 93923 93924 93926 93928 94018 94019 94508 94514 94573 94574 94576 94586 94933 95004 95228 95229 95237 95312 95315 95316 95320 95322 95324 95334 95360 95361 95363 95370 95372 95373 95386 95388 95418 95422 95425

95435 95436 95437 95442 95446 95448 95452 95453 95458 95461 95464 95482 95486 95531 95537 95562 95614 95618 95619 95620 95632 95675 95676 95683 95692 95722 95924 95932 95938 95940 95946 95948 95953 95954 95959 95961 95965 95966 95971 95974 95982

95988 96020 96057 96074 96090 96097 96122 96130 96137 96140 96142 96145 96146 96150 96151 96155 96161 96162 97020 97031 97032 97048 97049 97051 97054 97055 97056 97058 97103 97110 97113 97116 97118 97121 97130 97138 97141 97143 97145 97146 97325

97338 97341 97351 97352 97355 97362 97366 97367 97381 97383 97385 97388 97389 97392 97415 97428 97432 97439 97448 97459 97467 97472 97479 97503 97520 97524 97604 97630 97634 97636 97801 97813 97814 97850 97882 97914 98010 98014 98019 98045 98065

Domestic - Delivery Area Surcharge Page 7 of 7

98221 98223 98235 98239 98240 98241 98247 98249 98252 98257 98274 98276 98277 98278 98282 98286 98294 98321 98333 98339 98350 98360 98362 98368 98382 98397 98520 98524 98532 98539 98547 98550 98558 98563 98565 98569 98571 98572 98577 98579 98581

98584 98587 98590 98595 98606 98609 98614 98624 98626 98629 98642 98644 98645 98671 98674 98802 98823 98824 98837 98926 98930 98934 98940 98941 98942 98943 98944 98948 99005 99011 99021 99025 99102 99116 99121 99163 99323 99324 99362 99403

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 9 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 01005 01008 01010 01011 01012 01026 01029 01031 01032 01034 01037 01039 01050 01054 01068 01070 01071 01072 01074 01081 01084 01092 01093 01096 01098 01223 01230 01235 01237 01243 01245 01252 01253 01254 01255 01256 01257 01258 01259 01264 01266

01270 01330 01331 01337 01338 01339 01340 01341 01343 01344 01346 01347 01350 01355 01360 01366 01367 01368 01378 01379 01380 01452 01531 01541 02534 02535 02552 02575 02666 02807 02808 02812 02813 02814 02825 02827 02829 02833 02837 02859 02873

02875 02894 03037 03043 03047 03082 03084 03216 03218 03221 03222 03223 03224 03225 03226 03227 03230 03231 03234 03237 03238 03240 03241 03242 03243 03244 03245 03252 03254 03255 03256 03257 03258 03259 03260 03261 03262 03264 03266 03268 03269

03273 03278 03279 03280 03282 03284 03287 03290 03291 03293 03307 03440 03442 03443 03444 03445 03446 03447 03448 03449 03450 03455 03456 03457 03458 03462 03464 03465 03466 03467 03470 03561 03574 03575 03576 03579 03580 03582 03583 03584 03585

03588 03589 03590 03592 03595 03597 03598 03601 03602 03603 03604 03605 03607 03608 03609 03740 03741 03745 03748 03750 03751 03752 03753 03765 03768 03770 03771 03773 03774 03777 03779 03780 03781 03782 03785 03809 03810 03812 03813 03814 03815

03816 03817 03818 03830 03832 03836 03837 03838 03845 03846 03849 03850 03852 03853 03855 03860 03864 03872 03875 03882 03883 03884 03886 03887 03890 03894 03897 04001 04002 04003 04008 04009 04010 04013 04015 04016 04017 04019 04022 04024 04027

04029 04030 04032 04033 04034 04037 04040 04041 04042 04047 04048 04049 04050 04051 04053 04055 04061 04066 04068 04069 04071 04075 04076 04079 04084 04087 04088 04091 04095 04108 04216 04217 04219 04220 04221 04222 04224 04225 04226 04227 04228

04231 04234 04236 04237 04238 04239 04253 04254 04255 04258 04259 04260 04261 04263 04265 04266 04267 04268 04270 04274 04275 04278 04281 04282 04284 04285 04287 04289 04290 04292 04294 04341 04342 04343 04348 04349 04350 04352 04353 04354 04355

04357 04360 04363 04364 04406 04408 04410 04411 04413 04414 04416 04417 04418 04419 04421 04422 04423 04424 04426 04427 04428 04429 04430 04431 04434 04435 04438 04441 04442 04443 04448 04449 04450 04451 04453 04454 04455 04456 04457 04459 04460

04461 04463 04464 04467 04468 04471 04472 04474 04475 04476 04478 04479 04481 04485 04487 04488 04489 04490 04491 04492 04493 04495 04496 04497 04535 04537 04539 04541 04543 04548 04551 04552 04553 04555 04556 04558 04562 04563 04564 04565 04567

Domestic - Delivery Area Surcharge Page 1 of 32

04568 04570 04571 04572 04573 04574 04575 04576 04578 04579 04605 04606 04607 04609 04611 04612 04613 04614 04615 04616 04617 04622 04623 04624 04625 04626 04627 04628 04630 04631 04634 04635 04637 04640 04642 04643 04645 04646 04648 04649 04650

04652 04653 04654 04655 04656 04657 04658 04660 04664 04666 04667 04668 04669 04671 04673 04674 04676 04677 04679 04680 04681 04683 04684 04685 04686 04691 04693 04694 04730 04732 04733 04734 04735 04736 04737 04738 04739 04740 04741 04742 04743

04744 04745 04746 04747 04750 04751 04756 04757 04758 04759 04760 04761 04762 04763 04764 04765 04766 04768 04772 04773 04774 04776 04777 04779 04780 04781 04783 04785 04786 04787 04847 04848 04849 04851 04852 04853 04854 04855 04857 04858 04859

04860 04862 04863 04864 04910 04911 04912 04917 04918 04920 04921 04922 04923 04924 04925 04927 04928 04929 04930 04932 04936 04938 04939 04940 04941 04942 04943 04945 04947 04949 04950 04951 04952 04953 04954 04955 04956 04957 04958 04961 04963

04964 04965 04966 04967 04969 04970 04971 04973 04974 04976 04978 04979 04981 04982 04983 04984 04985 04986 04987 04988 04992 05030 05031 05032 05033 05034 05035 05036 05037 05038 05039 05040 05041 05042 05043 05045 05046 05048 05050 05051 05052

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 10 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 05053 05056 05058 05059 05060 05061 05062 05065 05067 05068 05069 05070 05071 05072 05073 05074 05075 05076 05077 05079 05081 05083 05084 05085 05086 05089 05091 05141 05142 05143 05146 05148 05151 05152 05153 05155 05156 05161 05250 05251 05252

05253 05260 05261 05262 05340 05341 05342 05343 05344 05345 05346 05350 05351 05352 05353 05354 05355 05356 05358 05359 05360 05361 05362 05363 05440 05441 05442 05443 05444 05447 05448 05450 05454 05455 05456 05457 05459 05460 05462 05463 05464

05471 05472 05473 05474 05476 05483 05485 05487 05489 05490 05491 05492 05494 05640 05647 05648 05650 05652 05653 05655 05656 05657 05658 05660 05661 05666 05667 05669 05672 05673 05674 05675 05676 05679 05680 05681 05682 05730 05731 05732 05733

05734 05735 05737 05738 05739 05742 05743 05744 05746 05747 05751 05757 05758 05760 05761 05762 05766 05767 05768 05769 05770 05772 05773 05774 05775 05776 05778 05820 05821 05822 05823 05824 05825 05826 05827 05828 05829 05830 05832 05833 05836

05838 05839 05840 05841 05842 05843 05845 05846 05847 05848 05850 05851 05853 05855 05857 05858 05859 05860 05861 05862 05866 05867 05868 05871 05872 05873 05874 05875 05901 05902 05903 05904 05905 05906 05907 06027 06031 06039 06058 06063 06065

06068 06069 06091 06230 06242 06247 06259 06264 06267 06278 06281 06384 06752 06753 06754 06756 06757 06783 06784 06785 06796 07827 07832 07833 07851 07881 07938 08019 08038 08064 08250 08311 08314 08321 08329 08345 08349 10524 10545 10911 10985

11954 11964 11965 12007 12017 12022 12023 12024 12028 12029 12031 12035 12036 12040 12042 12046 12052 12053 12055 12056 12057 12058 12059 12060 12062 12064 12066 12067 12069 12071 12072 12076 12082 12087 12089 12090 12092 12093 12094 12107 12108

12115 12116 12117 12120 12121 12122 12131 12134 12136 12137 12138 12139 12147 12149 12153 12154 12155 12156 12157 12160 12164 12166 12167 12168 12169 12170 12175 12177 12185 12187 12190 12193 12194 12197 12404 12406 12409 12410 12418 12421 12422

12423 12424 12427 12430 12431 12435 12436 12438 12439 12441 12442 12444 12446 12448 12450 12452 12454 12455 12458 12459 12460 12463 12464 12465 12468 12469 12470 12473 12475 12480 12483 12485 12489 12490 12492 12493 12495 12496 12501 12502 12503

12504 12521 12523 12529 12530 12546 12566 12567 12581 12588 12592 12719 12720 12723 12724 12725 12726 12727 12729 12736 12737 12738 12740 12741 12742 12745 12746 12747 12748 12750 12751 12752 12758 12759 12760 12762 12763 12764 12766 12767 12768

Domestic - Delivery Area Surcharge Page 2 of 32

12769 12770 12775 12776 12777 12778 12780 12781 12782 12783 12784 12785 12786 12788 12789 12790 12791 12792 12808 12809 12810 12811 12812 12814 12815 12816 12817 12819 12821 12823 12824 12827 12834 12835 12836 12837 12841 12842 12843 12846 12847

12848 12850 12851 12852 12853 12855 12856 12857 12858 12860 12861 12862 12864 12865 12870 12872 12873 12874 12878 12879 12885 12886 12887 12910 12911 12912 12913 12914 12915 12917 12918 12920 12922 12923 12924 12926 12927 12928 12930 12932 12934

12935 12936 12937 12941 12942 12943 12944 12945 12946 12949 12950 12952 12953 12955 12956 12957 12958 12959 12960 12961 12964 12965 12966 12967 12969 12970 12973 12974 12978 12980 12981 12985 12987 12989 12993 12995 12996 12997 12998 13026 13033

13034 13040 13042 13052 13054 13061 13063 13064 13071 13072 13081 13083 13084 13092 13101 13102 13110 13111 13114 13118 13121 13122 13124 13131 13136 13138 13140 13141 13143 13144 13145 13146 13147 13154 13155 13156 13158 13160 13301 13302 13303

13304 13308 13309 13310 13312 13314 13315 13316 13317 13318 13320 13324 13325 13327 13328 13329 13331 13332 13333 13334 13335 13338 13339 13342 13343 13345 13348 13352 13353 13354 13355 13360 13361 13364 13367 13368 13402 13404 13406 13408 13409

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 11 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 13411 13415 13416 13418 13420 13425 13426 13431 13433 13436 13437 13438 13439 13450 13454 13455 13457 13459 13460 13464 13468 13470 13471 13472 13473 13475 13477 13482 13483 13484 13485 13486 13488 13489 13491 13493 13494 13602 13606 13607 13608

13614 13616 13618 13619 13620 13621 13622 13624 13625 13626 13628 13630 13631 13632 13633 13634 13635 13637 13638 13639 13640 13641 13642 13643 13645 13646 13648 13650 13652 13654 13655 13656 13657 13658 13659 13660 13661 13665 13666 13667 13670

13671 13672 13673 13674 13675 13677 13679 13680 13681 13682 13684 13687 13691 13692 13693 13695 13730 13731 13733 13734 13736 13738 13739 13740 13743 13746 13747 13750 13751 13752 13753 13754 13755 13756 13757 13758 13774 13775 13778 13780 13782

13783 13786 13787 13788 13796 13797 13801 13802 13803 13806 13807 13809 13810 13811 13813 13814 13825 13826 13830 13832 13834 13835 13839 13840 13841 13842 13843 13844 13846 13847 13849 13856 13860 13862 13863 13864 13865 14008 14009 14012 14013

14024 14027 14029 14030 14034 14037 14039 14040 14041 14042 14054 14055 14060 14061 14062 14065 14066 14081 14082 14083 14091 14098 14101 14111 14113 14129 14133 14134 14135 14138 14143 14145 14167 14168 14171 14413 14418 14422 14427 14433 14435

14461 14462 14466 14469 14471 14477 14478 14507 14510 14512 14516 14517 14521 14525 14529 14533 14536 14541 14544 14550 14556 14560 14561 14569 14571 14572 14590 14591 14707 14708 14709 14710 14711 14714 14715 14717 14718 14719 14721 14723 14724

14726 14727 14728 14729 14731 14732 14735 14737 14739 14740 14741 14743 14744 14745 14747 14748 14751 14753 14754 14755 14757 14766 14767 14770 14772 14774 14775 14777 14781 14782 14783 14784 14785 14786 14788 14801 14803 14804 14805 14806 14808

14809 14812 14813 14815 14817 14819 14820 14821 14822 14823 14824 14825 14826 14836 14837 14839 14841 14842 14846 14855 14858 14859 14860 14861 14864 14869 14872 14873 14876 14877 14880 14884 14885 14887 14889 14895 14898 15019 15021 15036 15043

15050 15053 15077 15078 15310 15311 15312 15316 15323 15327 15329 15334 15337 15338 15340 15341 15344 15345 15349 15351 15352 15353 15354 15359 15360 15362 15364 15365 15370 15376 15377 15378 15379 15380 15410 15411 15412 15423 15424 15427 15433

15437 15440 15443 15446 15447 15450 15451 15458 15459 15460 15462 15464 15467 15469 15470 15476 15478 15479 15485 15486 15490 15521 15522 15530 15531 15532 15533 15534 15535 15536 15537 15538 15539 15540 15541 15542 15545 15548 15549 15550 15551

Domestic - Delivery Area Surcharge Page 3 of 32

15552 15553 15554 15557 15558 15559 15560 15562 15563 15564 15565 15610 15622 15628 15646 15655 15658 15670 15677 15681 15682 15686 15687 15710 15711 15716 15720 15721 15724 15725 15727 15728 15729 15730 15732 15733 15734 15738 15739 15741 15742

15744 15745 15746 15747 15748 15753 15754 15756 15757 15758 15759 15760 15761 15762 15763 15764 15765 15767 15770 15771 15772 15774 15776 15778 15779 15780 15783 15821 15823 15824 15825 15827 15828 15829 15832 15834 15841 15846 15847 15848 15849

15851 15856 15860 15861 15863 15864 15866 15868 15870 15920 15922 15923 15924 15926 15929 15930 15934 15935 15936 15940 15944 15954 15955 15957 15958 15961 15962 16020 16021 16022 16024 16028 16030 16035 16036 16038 16040 16041 16049 16050 16051

16058 16061 16110 16111 16114 16115 16116 16120 16123 16124 16130 16131 16133 16134 16140 16141 16145 16153 16154 16156 16210 16213 16217 16218 16220 16221 16222 16223 16224 16225 16232 16233 16234 16235 16239 16240 16242 16244 16248 16249 16253

16255 16256 16258 16259 16260 16262 16311 16312 16313 16314 16316 16317 16319 16321 16322 16326 16327 16329 16331 16332 16334 16340 16341 16342 16345 16347 16350 16351 16352 16353 16354 16360 16361 16362 16364 16370 16371 16372 16373 16374 16401

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 12 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 16402 16403 16404 16405 16406 16407 16410 16411 16413 16416 16420 16422 16424 16430 16432 16433 16434 16435 16436 16438 16440 16442 16443 16611 16613 16616 16619 16620 16621 16622 16623 16625 16629 16633 16634 16636 16638 16639 16640 16644 16645

16647 16650 16651 16655 16656 16657 16659 16661 16664 16666 16668 16669 16670 16671 16672 16674 16677 16678 16679 16681 16683 16685 16689 16691 16692 16693 16695 16701 16720 16724 16725 16726 16727 16729 16731 16732 16734 16738 16740 16743 16744

16745 16746 16748 16749 16750 16751 16820 16821 16822 16826 16829 16830 16832 16833 16834 16835 16836 16837 16838 16839 16841 16844 16845 16847 16849 16852 16854 16855 16858 16859 16860 16861 16863 16864 16866 16870 16871 16872 16873 16874 16875

16876 16878 16879 16881 16882 16901 16910 16911 16914 16915 16917 16918 16920 16921 16922 16923 16925 16926 16927 16928 16929 16930 16932 16933 16935 16936 16937 16938 16939 16940 16941 16942 16943 16946 16947 16948 16950 17006 17017 17021 17024

17032 17035 17037 17040 17045 17047 17049 17051 17052 17054 17056 17058 17060 17062 17068 17071 17074 17075 17076 17077 17082 17086 17210 17211 17212 17213 17215 17217 17219 17220 17221 17223 17224 17228 17229 17231 17232 17233 17236 17238 17239

17240 17243 17244 17246 17247 17251 17253 17255 17260 17262 17264 17265 17267 17271 17302 17304 17306 17307 17309 17343 17352 17353 17518 17720 17723 17724 17726 17727 17728 17729 17731 17738 17742 17744 17747 17748 17750 17751 17756 17758 17760

17763 17764 17765 17768 17769 17771 17774 17776 17778 17812 17813 17814 17820 17821 17823 17824 17825 17828 17830 17835 17836 17841 17842 17843 17844 17845 17846 17850 17853 17858 17859 17860 17864 17865 17867 17877 17878 17883 17885 17927 17933

17934 17938 17941 17949 17959 17960 17964 17967 17968 17974 17978 17981 17985 18211 18230 18241 18243 18245 18246 18255 18320 18323 18324 18325 18326 18327 18328 18333 18334 18340 18341 18342 18347 18348 18350 18356 18357 18401 18405 18413 18415

18417 18419 18421 18424 18425 18426 18427 18428 18430 18431 18435 18436 18437 18438 18439 18440 18441 18443 18445 18446 18449 18451 18453 18454 18455 18456 18457 18458 18459 18460 18461 18462 18463 18464 18465 18466 18469 18470 18472 18473 18610

18611 18614 18615 18616 18619 18621 18622 18623 18624 18626 18628 18629 18630 18632 18635 18636 18655 18656 18660 18661 18801 18810 18812 18813 18814 18815 18816 18817 18818 18821 18822 18823 18824 18825 18826 18827 18828 18829 18830 18831 18832

Domestic - Delivery Area Surcharge Page 4 of 32

18833 18834 18837 18839 18840 18842 18843 18844 18845 18846 18847 18848 18850 18851 18853 18854 18930 19351 19470 19507 19529 19730 19731 19734 19735 19933 19940 19941 19945 19947 19950 19951 19975 20106 20115 20117 20119 20130 20131 20135 20137

20138 20139 20140 20144 20184 20197 20198 20606 20608 20609 20618 20621 20624 20626 20628 20630 20632 20656 20661 20662 20664 20667 20674 20677 20680 20682 20684 20686 20687 20690 20692 20693 20839 20842 21010 21034 21056 21111 21132 21161 21520

21521 21522 21523 21530 21531 21536 21538 21539 21541 21542 21545 21550 21555 21557 21561 21607 21610 21612 21613 21620 21622 21623 21625 21626 21627 21628 21629 21631 21632 21634 21635 21636 21639 21640 21643 21644 21645 21647 21648 21649 21650

21651 21652 21654 21655 21657 21658 21659 21660 21661 21662 21665 21667 21668 21669 21672 21673 21675 21676 21677 21678 21679 21711 21733 21750 21757 21766 21778 21779 21780 21781 21790 21810 21813 21821 21822 21824 21829 21830 21835 21836 21837

21838 21841 21849 21850 21851 21853 21856 21862 21863 21864 21865 21866 21869 21871 21872 21874 21912 21913 21919 21930 22427 22433 22435 22436 22437 22438 22442 22454 22460 22469 22473 22476 22482 22488 22503 22504 22509 22511 22513 22514 22517

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 13 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 22520 22523 22524 22530 22534 22535 22538 22539 22546 22548 22560 22570 22572 22576 22578 22579 22580 22610 22620 22626 22627 22637 22639 22640 22641 22643 22644 22645 22646 22649 22650 22652 22654 22663 22709 22711 22713 22714 22715 22716 22718

22719 22720 22721 22722 22723 22724 22725 22726 22727 22728 22729 22730 22731 22732 22733 22734 22735 22736 22737 22738 22740 22741 22742 22743 22746 22747 22748 22749 22810 22811 22815 22820 22821 22824 22827 22830 22831 22832 22834 22835 22840

22841 22842 22843 22844 22845 22847 22848 22849 22850 22851 22853 22920 22922 22931 22935 22937 22938 22940 22943 22946 22948 22949 22952 22954 22957 22958 22959 22964 22967 22969 22971 22972 22973 22976 22987 22989 23002 23004 23009 23011 23014

23015 23021 23022 23023 23024 23025 23027 23030 23032 23035 23038 23039 23040 23043 23045 23047 23050 23055 23056 23061 23063 23064 23065 23066 23067 23068 23069 23070 23071 23076 23079 23083 23084 23085 23086 23089 23091 23092 23093 23102 23103

23106 23108 23109 23110 23115 23117 23119 23120 23123 23124 23125 23126 23128 23129 23130 23138 23139 23140 23146 23147 23148 23149 23153 23156 23161 23163 23169 23175 23176 23177 23178 23180 23181 23192 23301 23302 23303 23306 23307 23308 23310

23313 23315 23316 23341 23345 23347 23350 23354 23356 23357 23358 23359 23389 23395 23396 23397 23398 23399 23401 23404 23405 23407 23409 23410 23412 23413 23414 23415 23416 23417 23418 23419 23420 23421 23422 23423 23426 23427 23429 23440 23442

23443 23480 23487 23488 23691 23821 23824 23827 23828 23829 23830 23833 23837 23839 23840 23841 23842 23843 23844 23845 23846 23847 23850 23851 23856 23857 23866 23867 23868 23872 23874 23876 23878 23879 23881 23882 23883 23884 23885 23887 23888

23889 23890 23891 23893 23894 23897 23898 23899 23901 23909 23915 23917 23919 23920 23921 23922 23923 23924 23927 23930 23934 23936 23937 23938 23939 23942 23944 23947 23950 23952 23954 23955 23958 23959 23960 23962 23963 23964 23966 23967 23968

23970 23974 23976 24053 24054 24055 24058 24059 24064 24065 24066 24067 24069 24070 24072 24076 24079 24082 24085 24086 24087 24088 24089 24090 24091 24092 24093 24094 24095 24101 24102 24104 24105 24112 24120 24121 24122 24124 24127 24128 24130

24131 24132 24133 24134 24136 24137 24138 24139 24147 24149 24150 24151 24161 24162 24165 24167 24168 24171 24174 24176 24177 24184 24185 24202 24216 24217 24218 24219 24220 24221 24224 24225 24226 24228 24230 24236 24237 24239 24243 24244 24245

Domestic - Delivery Area Surcharge Page 5 of 32

24246 24248 24250 24251 24256 24258 24260 24263 24265 24266 24269 24270 24271 24272 24273 24277 24279 24280 24281 24282 24283 24285 24290 24292 24293 24311 24312 24313 24314 24315 24316 24317 24318 24319 24322 24323 24324 24325 24326 24328 24330

24333 24340 24343 24347 24348 24350 24351 24352 24354 24360 24361 24363 24366 24368 24370 24374 24375 24377 24378 24380 24381 24382 24411 24413 24416 24421 24422 24426 24430 24431 24432 24433 24435 24437 24439 24440 24442 24445 24448 24450 24457

24458 24459 24460 24463 24464 24465 24467 24468 24471 24472 24473 24474 24476 24479 24483 24484 24485 24486 24487 24520 24521 24522 24523 24526 24528 24529 24530 24531 24534 24536 24538 24539 24549 24553 24554 24555 24556 24557 24558 24562 24563

24565 24566 24569 24570 24571 24574 24577 24578 24579 24580 24581 24585 24586 24589 24590 24592 24593 24594 24595 24597 24598 24599 24601 24602 24603 24607 24609 24612 24613 24614 24618 24619 24620 24622 24624 24627 24628 24630 24631 24634 24637

24639 24640 24646 24649 24651 24656 24657 24658 24712 24714 24715 24716 24726 24731 24733 24736 24737 24738 24747 24801 24808 24811 24813 24815 24816 24817 24818 24821 24822 24823 24824 24825 24826 24827 24828 24829 24830 24831 24832 24834 24836

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 14 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 24839 24841 24842 24844 24846 24847 24849 24850 24851 24852 24853 24856 24859 24860 24861 24862 24866 24867 24868 24869 24870 24871 24872 24873 24874 24877 24878 24879 24880 24882 24883 24884 24887 24892 24894 24895 24898 24899 24910 24915 24916

24917 24918 24919 24920 24924 24925 24927 24931 24934 24935 24936 24938 24941 24942 24943 24944 24945 24946 24950 24951 24954 24957 24958 24961 24962 24963 24966 24970 24974 24976 24977 24981 24983 24984 24985 24986 24991 24993 25003 25004 25005

25007 25008 25009 25010 25018 25019 25021 25022 25024 25025 25028 25030 25031 25033 25035 25036 25040 25043 25044 25045 25046 25047 25048 25049 25051 25053 25054 25057 25059 25060 25061 25062 25063 25067 25070 25071 25075 25076 25081 25082 25083

25085 25088 25090 25093 25103 25106 25107 25108 25109 25110 25111 25113 25114 25115 25118 25119 25121 25122 25123 25124 25125 25126 25132 25133 25134 25136 25140 25141 25142 25148 25149 25150 25152 25154 25160 25161 25162 25164 25165 25168 25169

25173 25174 25180 25181 25182 25183 25185 25187 25193 25202 25203 25204 25205 25206 25208 25209 25214 25231 25234 25235 25239 25241 25243 25244 25245 25247 25248 25250 25251 25252 25253 25258 25259 25260 25261 25262 25264 25266 25267 25268 25270

25271 25275 25276 25279 25281 25283 25285 25286 25287 25411 25420 25422 25427 25429 25430 25431 25434 25437 25441 25442 25444 25446 25501 25502 25503 25505 25506 25508 25510 25511 25512 25514 25515 25517 25520 25521 25523 25524 25529 25534 25537

25540 25544 25547 25555 25557 25559 25564 25565 25567 25570 25571 25572 25573 25601 25606 25607 25608 25611 25612 25614 25617 25621 25624 25625 25628 25630 25632 25634 25636 25638 25639 25644 25645 25647 25649 25650 25651 25653 25654 25661 25665

25666 25667 25669 25670 25671 25672 25674 25676 25678 25682 25685 25686 25687 25688 25690 25691 25692 25694 25696 25699 25810 25811 25812 25813 25816 25817 25820 25823 25825 25826 25831 25836 25837 25839 25840 25841 25843 25844 25845 25846 25847

25848 25851 25853 25854 25855 25856 25857 25862 25864 25865 25868 25870 25873 25875 25876 25880 25882 25902 25904 25907 25908 25911 25913 25915 25917 25918 25920 25922 25928 25932 25936 25938 25942 25951 25958 25962 25965 25966 25967 25969 25971

25972 25976 25977 25978 25979 25981 25984 25985 25986 25988 25989 26030 26032 26033 26034 26035 26036 26039 26047 26055 26058 26060 26075 26120 26121 26133 26134 26135 26136 26137 26138 26141 26143 26146 26147 26148 26149 26150 26151 26152 26155

Domestic - Delivery Area Surcharge Page 6 of 32

26160 26161 26162 26164 26167 26169 26170 26173 26175 26178 26180 26181 26184 26186 26201 26202 26203 26205 26206 26208 26209 26210 26215 26217 26218 26222 26224 26228 26229 26230 26234 26236 26237 26238 26250 26253 26254 26257 26259 26260 26261

26263 26264 26266 26267 26268 26269 26270 26271 26273 26275 26276 26278 26280 26282 26283 26285 26287 26288 26289 26291 26292 26293 26294 26296 26298 26320 26321 26325 26327 26328 26332 26334 26335 26337 26338 26339 26342 26343 26346 26347 26348

26351 26354 26361 26362 26366 26369 26372 26374 26375 26376 26377 26378 26384 26385 26386 26404 26405 26408 26410 26411 26412 26415 26416 26419 26421 26422 26424 26425 26426 26430 26431 26435 26437 26438 26440 26443 26444 26447 26448 26452 26456

26461 26519 26520 26521 26525 26527 26529 26531 26535 26537 26541 26542 26544 26546 26547 26560 26561 26562 26563 26566 26568 26570 26571 26574 26575 26576 26578 26581 26582 26585 26586 26587 26588 26589 26590 26591 26601 26610 26611 26615 26617

26619 26621 26623 26624 26627 26629 26631 26634 26636 26638 26639 26641 26651 26656 26660 26662 26667 26671 26674 26675 26676 26678 26679 26680 26681 26684 26690 26691 26704 26705 26707 26710 26711 26714 26716 26717 26719 26720 26722 26726 26731

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 15 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 26734 26739 26743 26755 26757 26761 26763 26764 26801 26802 26804 26807 26808 26810 26812 26814 26815 26817 26818 26823 26824 26833 26836 26838 26845 26847 26851 26852 26855 26865 26866 26884 26886 27007 27009 27011 27013 27016 27017 27018 27019

27020 27022 27024 27025 27027 27028 27041 27042 27043 27045 27046 27047 27048 27050 27052 27053 27054 27055 27207 27208 27209 27212 27213 27229 27231 27239 27242 27247 27252 27256 27259 27281 27283 27291 27305 27306 27311 27312 27314 27315 27316

27320 27325 27326 27341 27343 27344 27349 27355 27356 27357 27371 27375 27376 27379 27504 27505 27506 27507 27524 27525 27537 27541 27542 27544 27546 27549 27551 27553 27555 27556 27559 27562 27563 27565 27569 27572 27574 27576 27581 27582 27583

27586 27589 27594 27805 27806 27807 27808 27809 27810 27812 27814 27816 27817 27818 27820 27821 27822 27823 27824 27825 27826 27829 27830 27831 27832 27837 27839 27840 27841 27842 27843 27844 27845 27846 27847 27849 27850 27851 27852 27853 27855

27857 27860 27862 27865 27866 27867 27868 27869 27871 27872 27873 27874 27875 27876 27877 27880 27881 27882 27883 27884 27885 27888 27890 27891 27892 27897 27910 27916 27917 27919 27921 27922 27923 27924 27925 27926 27927 27928 27929 27935 27936

27937 27938 27939 27942 27944 27946 27947 27953 27956 27957 27958 27960 27962 27965 27967 27970 27972 27973 27974 27976 27978 27979 27980 27983 27986 28001 28006 28007 28010 28018 28019 28020 28024 28033 28040 28042 28071 28076 28080 28090 28091

28097 28102 28103 28107 28109 28114 28119 28123 28124 28125 28127 28128 28129 28133 28135 28136 28137 28139 28163 28167 28168 28169 28170 28174 28315 28318 28320 28323 28326 28327 28328 28332 28333 28337 28338 28339 28340 28341 28342 28343 28344

28345 28347 28349 28350 28351 28356 28357 28361 28362 28363 28364 28365 28366 28367 28368 28369 28371 28372 28373 28375 28376 28377 28379 28382 28383 28384 28385 28386 28391 28392 28393 28394 28395 28396 28398 28399 28420 28421 28422 28423 28425

28430 28431 28432 28433 28434 28435 28436 28438 28439 28441 28442 28444 28445 28447 28448 28450 28452 28453 28454 28455 28456 28457 28458 28459 28460 28463 28464 28466 28468 28469 28470 28472 28478 28508 28510 28511 28515 28516 28518 28520 28521

28523 28524 28525 28526 28527 28528 28529 28530 28533 28537 28538 28551 28552 28553 28555 28556 28571 28572 28573 28574 28577 28578 28579 28580 28581 28582 28583 28585 28586 28587 28589 28604 28605 28606 28607 28609 28611 28612 28615 28616 28617

Domestic - Delivery Area Surcharge Page 7 of 32

28618 28621 28622 28623 28624 28626 28627 28629 28631 28634 28635 28636 28640 28641 28642 28643 28644 28646 28647 28649 28651 28654 28657 28660 28661 28662 28663 28665 28666 28668 28669 28670 28672 28675 28676 28679 28681 28683 28684 28685 28689

28692 28693 28694 28698 28699 28701 28702 28705 28707 28708 28709 28710 28711 28712 28713 28714 28716 28717 28718 28719 28720 28721 28722 28723 28731 28733 28735 28736 28740 28741 28742 28743 28745 28746 28747 28748 28749 28751 28752 28753 28754

28755 28756 28757 28760 28761 28762 28763 28765 28766 28768 28771 28772 28773 28774 28775 28777 28779 28781 28782 28783 28784 28785 28786 28787 28789 28790 28901 28902 28904 28905 28906 28909 29001 29003 29006 29009 29010 29014 29015 29018 29020

29030 29031 29032 29037 29038 29039 29040 29041 29042 29044 29045 29046 29047 29048 29051 29052 29053 29054 29055 29056 29058 29059 29065 29067 29069 29070 29074 29075 29078 29079 29080 29081 29082 29101 29102 29104 29105 29107 29108 29111 29112

29113 29114 29118 29123 29124 29125 29126 29127 29128 29129 29130 29133 29135 29137 29138 29142 29143 29145 29146 29148 29160 29161 29162 29163 29164 29166 29168 29175 29178 29180 29321 29322 29325 29332 29335 29351 29353 29355 29360 29364 29370

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 16 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 29372 29374 29375 29379 29384 29386 29388 29395 29426 29429 29430 29431 29432 29434 29435 29436 29437 29438 29440 29446 29447 29448 29449 29450 29452 29453 29455 29458 29468 29469 29470 29471 29472 29474 29475 29476 29477 29479 29481 29487 29488

29493 29510 29511 29512 29516 29518 29519 29520 29525 29530 29536 29540 29541 29543 29544 29545 29546 29547 29550 29554 29555 29556 29560 29563 29564 29565 29567 29568 29569 29570 29571 29574 29580 29581 29583 29584 29590 29591 29592 29593 29596

29620 29627 29628 29635 29638 29639 29643 29645 29653 29654 29655 29656 29657 29658 29659 29661 29664 29665 29666 29669 29670 29671 29675 29676 29678 29682 29684 29685 29686 29688 29689 29690 29691 29692 29693 29696 29702 29704 29706 29709 29712

29714 29717 29718 29726 29727 29728 29729 29741 29742 29743 29744 29745 29810 29812 29813 29817 29819 29821 29822 29824 29827 29831 29832 29835 29836 29838 29840 29842 29843 29844 29845 29846 29847 29848 29849 29853 29856 29911 29912 29915 29916

29918 29920 29921 29922 29923 29924 29927 29929 29931 29932 29934 29936 29940 29941 29943 29944 29945 30025 30055 30056 30103 30104 30105 30107 30108 30110 30113 30124 30125 30139 30140 30143 30145 30147 30148 30153 30170 30171 30173 30175 30176

30177 30178 30179 30182 30183 30184 30185 30204 30205 30206 30216 30217 30218 30220 30222 30229 30230 30232 30233 30234 30251 30256 30257 30258 30259 30268 30276 30285 30286 30292 30293 30295 30401 30410 30411 30412 30413 30415 30417 30420 30421

30423 30424 30425 30426 30427 30428 30429 30434 30436 30438 30439 30441 30442 30445 30446 30447 30449 30450 30451 30452 30453 30454 30455 30456 30457 30461 30467 30470 30471 30473 30474 30477 30499 30510 30511 30512 30513 30516 30520 30521 30522

30523 30525 30527 30528 30529 30530 30531 30533 30534 30535 30537 30538 30539 30540 30541 30543 30545 30546 30547 30549 30552 30553 30554 30555 30557 30558 30559 30560 30562 30563 30564 30565 30567 30568 30571 30572 30573 30575 30576 30577 30580

30581 30582 30597 30598 30599 30619 30620 30621 30623 30624 30625 30627 30628 30629 30630 30631 30633 30634 30635 30639 30641 30642 30643 30646 30648 30650 30660 30662 30663 30665 30667 30668 30669 30671 30673 30678 30705 30707 30708 30710 30711

30728 30730 30731 30732 30733 30734 30735 30738 30746 30747 30751 30752 30753 30802 30803 30805 30807 30808 30810 30814 30816 30817 30818 30819 30820 30821 30822 30823 30828 30830 30833 31001 31002 31003 31004 31006 31007 31008 31009 31011 31012

Domestic - Delivery Area Surcharge Page 8 of 32

31013 31014 31015 31016 31017 31018 31019 31020 31021 31022 31023 31024 31025 31027 31029 31031 31032 31033 31035 31036 31037 31038 31041 31042 31044 31045 31046 31049 31050 31051 31052 31054 31055 31057 31058 31059 31060 31061 31063 31064 31065

31066 31067 31068 31070 31071 31072 31075 31076 31077 31078 31079 31081 31082 31083 31084 31085 31086 31087 31089 31090 31091 31092 31094 31096 31097 31302 31303 31304 31305 31308 31309 31312 31314 31316 31319 31320 31321 31323 31327 31329 31331

31503 31510 31512 31513 31516 31518 31519 31527 31532 31533 31534 31535 31537 31539 31542 31543 31544 31545 31546 31547 31549 31550 31551 31552 31553 31554 31555 31557 31560 31561 31562 31563 31564 31565 31566 31567 31568 31569 31620 31622 31623

31624 31625 31626 31629 31630 31631 31632 31634 31635 31636 31637 31638 31639 31641 31642 31643 31645 31646 31647 31648 31649 31650 31709 31711 31712 31713 31714 31715 31716 31717 31719 31720 31722 31723 31724 31725 31726 31730 31732 31733 31734

31735 31736 31737 31738 31740 31741 31742 31743 31744 31745 31746 31747 31749 31750 31751 31752 31753 31754 31756 31759 31760 31761 31762 31764 31765 31766 31767 31768 31769 31770 31771 31772 31773 31774 31775 31777 31778 31779 31780 31781 31782

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 17 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 31783 31784 31785 31786 31787 31788 31789 31790 31791 31795 31796 31797 31798 31801 31803 31804 31805 31806 31808 31810 31811 31812 31815 31816 31821 31822 31823 31824 31825 31826 31827 31829 31830 31831 31832 31833 31836 32007 32008 32009 32013

32038 32040 32044 32046 32052 32053 32054 32058 32059 32060 32061 32062 32064 32066 32071 32072 32083 32087 32091 32094 32096 32097 32102 32105 32110 32112 32113 32130 32133 32134 32138 32139 32140 32145 32147 32148 32157 32179 32180 32181 32182

32185 32187 32189 32190 32193 32195 32320 32321 32322 32324 32327 32328 32330 32331 32332 32334 32336 32337 32340 32344 32346 32347 32348 32350 32351 32352 32355 32356 32358 32359 32420 32421 32423 32424 32425 32426 32427 32428 32430 32431 32433

32434 32435 32437 32438 32439 32440 32442 32443 32445 32446 32448 32449 32452 32455 32456 32460 32462 32463 32464 32465 32466 32531 32535 32564 32565 32567 32568 32577 32618 32619 32621 32622 32625 32626 32628 32631 32633 32634 32639 32640 32643

32648 32654 32656 32658 32662 32666 32667 32668 32669 32680 32681 32683 32686 32692 32693 32694 32696 32697 32702 32709 32732 32736 32754 32759 32764 32767 32777 32784 32948 33052 33438 33439 33440 33471 33476 33513 33514 33521 33538 33585 33597

33598 33825 33827 33834 33841 33843 33847 33849 33852 33857 33865 33867 33868 33873 33890 33898 33920 33924 33930 33935 33944 33946 33960 33982 34138 34139 34141 34142 34251 34266 34267 34268 34269 34436 34449 34484 34488 34705 34736 34737 34739

34753 34762 34773 34785 34797 34956 34972 35006 35010 35014 35016 35019 35031 35033 35034 35035 35036 35042 35044 35045 35046 35049 35051 35053 35054 35057 35058 35063 35070 35072 35073 35077 35078 35079 35083 35085 35087 35089 35096 35097 35098

35112 35115 35118 35121 35125 35128 35130 35131 35133 35135 35136 35143 35146 35147 35149 35151 35160 35171 35172 35175 35176 35178 35179 35180 35183 35184 35185 35186 35187 35188 35441 35442 35443 35444 35446 35447 35452 35453 35456 35457 35458

35459 35460 35461 35462 35463 35464 35466 35469 35470 35471 35474 35475 35477 35480 35481 35490 35501 35503 35504 35540 35541 35542 35543 35544 35545 35546 35548 35549 35550 35552 35553 35554 35555 35560 35563 35564 35565 35570 35571 35572 35574

35575 35576 35578 35579 35580 35581 35582 35584 35585 35586 35587 35592 35593 35594 35610 35616 35618 35619 35620 35621 35622 35643 35646 35647 35648 35650 35651 35652 35653 35654 35670 35671 35672 35677 35740 35741 35744 35745 35746 35747 35748

Domestic - Delivery Area Surcharge Page 9 of 32

35751 35752 35754 35755 35756 35760 35761 35764 35765 35766 35768 35769 35771 35772 35774 35775 35776 35951 35952 35953 35954 35956 35957 35958 35959 35960 35961 35962 35963 35964 35966 35971 35972 35973 35974 35975 35976 35978 35979 35980 35981

35983 35984 35986 35987 35988 35989 35990 36003 36005 36006 36009 36010 36013 36015 36016 36017 36024 36026 36027 36028 36029 36030 36031 36032 36033 36034 36035 36036 36037 36038 36039 36040 36041 36042 36043 36046 36047 36048 36049 36051 36052

36053 36057 36061 36062 36064 36065 36069 36071 36075 36078 36079 36080 36081 36082 36083 36088 36089 36091 36092 36093 36251 36253 36255 36256 36258 36260 36261 36262 36263 36264 36266 36267 36268 36269 36270 36271 36272 36273 36274 36276 36278

36279 36280 36310 36311 36312 36313 36314 36316 36317 36318 36319 36320 36321 36323 36340 36343 36344 36345 36346 36349 36350 36351 36352 36353 36360 36370 36373 36374 36375 36376 36401 36420 36425 36426 36431 36432 36435 36436 36439 36441 36442

36444 36445 36446 36451 36453 36454 36455 36456 36460 36461 36467 36470 36471 36473 36474 36475 36476 36477 36480 36481 36482 36483 36502 36503 36504 36505 36507 36511 36512 36513 36515 36518 36521 36522 36523 36524 36528 36529 36530 36538 36539

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 18 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 36540 36541 36543 36544 36545 36548 36550 36551 36553 36555 36556 36558 36560 36562 36567 36568 36569 36574 36578 36579 36580 36581 36583 36584 36585 36586 36587 36613 36701 36703 36720 36721 36722 36726 36727 36728 36732 36736 36738 36740 36742

36744 36748 36749 36750 36751 36752 36753 36754 36756 36758 36759 36761 36762 36763 36764 36765 36767 36768 36769 36773 36775 36776 36779 36782 36783 36784 36785 36786 36790 36792 36793 36850 36851 36852 36853 36854 36855 36856 36858 36860 36861

36862 36865 36866 36871 36874 36875 36879 36901 36904 36907 36908 36910 36912 36913 36915 36916 36919 36921 36922 36925 37010 37012 37014 37015 37016 37018 37019 37020 37022 37023 37025 37026 37028 37029 37030 37031 37032 37033 37034 37035 37036

37037 37046 37047 37049 37050 37051 37052 37057 37058 37059 37060 37061 37074 37078 37079 37083 37085 37091 37095 37096 37097 37098 37101 37110 37118 37134 37137 37140 37141 37142 37143 37144 37145 37146 37147 37149 37150 37151 37152 37153 37160

37165 37166 37171 37172 37175 37178 37180 37181 37183 37184 37185 37186 37187 37190 37191 37301 37304 37305 37306 37307 37308 37309 37310 37313 37316 37317 37318 37321 37322 37324 37325 37326 37327 37328 37329 37330 37331 37332 37333 37334 37335

37336 37337 37338 37339 37340 37342 37345 37347 37348 37352 37353 37354 37355 37356 37357 37359 37360 37361 37362 37365 37366 37367 37369 37370 37373 37374 37375 37376 37378 37380 37381 37382 37383 37385 37387 37389 37391 37396 37397 37398 37616

37617 37640 37641 37642 37656 37657 37658 37680 37681 37683 37687 37688 37690 37691 37692 37694 37705 37708 37709 37710 37711 37713 37714 37715 37719 37721 37722 37723 37724 37725 37726 37727 37729 37731 37732 37733 37737 37738 37742 37743 37745

37748 37752 37753 37754 37755 37756 37757 37762 37763 37764 37765 37766 37769 37770 37774 37779 37806 37807 37809 37810 37811 37818 37819 37820 37821 37825 37826 37829 37841 37843 37845 37846 37847 37848 37852 37854 37857 37860 37861 37862 37863

37865 37866 37869 37870 37871 37872 37873 37874 37876 37878 37879 37880 37881 37882 37885 37886 37887 37888 37890 37891 37892 38001 38006 38007 38008 38012 38015 38019 38021 38023 38030 38034 38036 38037 38039 38040 38041 38042 38044 38046 38049

38052 38057 38059 38061 38063 38066 38067 38068 38069 38070 38074 38075 38076 38079 38080 38201 38220 38221 38222 38224 38225 38226 38229 38230 38231 38232 38233 38235 38236 38237 38238 38240 38241 38251 38253 38254 38255 38256 38257 38258 38259

Domestic - Delivery Area Surcharge Page 10 of 32

38260 38261 38310 38311 38313 38315 38316 38317 38318 38320 38321 38326 38327 38328 38329 38330 38332 38333 38334 38337 38339 38340 38341 38342 38344 38345 38347 38348 38351 38352 38355 38356 38357 38359 38361 38363 38366 38367 38368 38369 38370

38371 38372 38374 38375 38376 38379 38380 38381 38382 38387 38388 38389 38390 38391 38392 38425 38449 38450 38451 38452 38453 38454 38455 38456 38457 38459 38460 38461 38462 38463 38468 38469 38471 38472 38473 38474 38475 38476 38477 38478 38481

38482 38483 38485 38486 38487 38488 38504 38541 38542 38543 38544 38545 38547 38548 38549 38551 38552 38553 38554 38555 38556 38558 38559 38560 38562 38563 38564 38565 38567 38568 38569 38570 38571 38572 38573 38574 38575 38577 38579 38580 38581

38582 38583 38585 38587 38588 38589 38601 38603 38610 38611 38614 38617 38618 38619 38620 38621 38622 38623 38625 38626 38627 38628 38629 38631 38633 38635 38639 38641 38642 38643 38644 38645 38646 38647 38649 38650 38652 38658 38659 38661 38663

38664 38665 38666 38668 38670 38673 38674 38675 38676 38683 38685 38720 38721 38725 38726 38730 38731 38736 38737 38738 38739 38740 38744 38745 38746 38748 38749 38751 38753 38754 38756 38759 38760 38761 38762 38764 38765 38767 38769 38771 38773

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 19 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 38774 38778 38780 38781 38821 38824 38826 38827 38828 38829 38833 38834 38838 38841 38843 38844 38846 38847 38848 38849 38850 38851 38852 38854 38855 38856 38858 38859 38860 38862 38863 38864 38865 38866 38868 38870 38871 38873 38874 38876 38877

38878 38880 38901 38912 38913 38914 38915 38916 38917 38920 38921 38922 38923 38924 38925 38926 38927 38928 38929 38940 38941 38943 38944 38946 38947 38948 38949 38950 38951 38952 38953 38954 38955 38957 38959 38960 38961 38963 38964 38965 38966

38967 39038 39039 39040 39041 39044 39045 39051 39054 39057 39059 39061 39062 39063 39066 39067 39069 39071 39072 39073 39074 39077 39078 39079 39080 39082 39083 39086 39087 39088 39090 39092 39094 39095 39096 39097 39107 39108 39109 39111 39112

39113 39114 39115 39116 39117 39119 39140 39144 39145 39146 39149 39150 39152 39153 39154 39156 39159 39160 39162 39166 39167 39168 39169 39170 39175 39176 39177 39179 39189 39191 39192 39194 39320 39322 39323 39324 39325 39326 39327 39328 39330

39332 39335 39336 39337 39338 39339 39341 39345 39346 39347 39348 39350 39352 39354 39355 39356 39358 39360 39361 39362 39363 39364 39365 39366 39367 39421 39422 39423 39425 39426 39427 39428 39429 39437 39439 39443 39451 39452 39455 39456 39459

39461 39462 39464 39466 39470 39474 39475 39476 39477 39478 39479 39480 39481 39482 39483 39556 39561 39562 39565 39572 39573 39574 39577 39601 39629 39631 39632 39633 39638 39641 39643 39645 39647 39652 39653 39654 39656 39657 39661 39662 39663

39664 39665 39666 39667 39668 39669 39730 39735 39736 39737 39739 39740 39741 39743 39744 39745 39746 39747 39750 39751 39752 39753 39754 39755 39756 39762 39766 39767 39769 39772 39773 39776 39813 39815 39817 39819 39823 39824 39825 39826 39827

39828 39834 39836 39837 39840 39841 39842 39845 39846 39851 39854 39859 39861 39862 39866 39867 39870 39877 39886 39897 40003 40004 40006 40007 40008 40009 40011 40012 40013 40019 40022 40023 40033 40036 40037 40040 40045 40046 40050 40051 40052

40055 40057 40060 40061 40062 40063 40065 40068 40069 40070 40071 40075 40076 40077 40078 40104 40107 40108 40110 40111 40115 40117 40119 40140 40142 40143 40144 40145 40146 40150 40152 40153 40157 40161 40162 40164 40170 40171 40175 40176 40177

40178 40310 40311 40312 40313 40316 40317 40319 40322 40328 40330 40334 40336 40337 40339 40342 40346 40348 40350 40351 40355 40358 40359 40360 40361 40363 40370 40371 40372 40374 40376 40379 40380 40385 40387 40402 40409 40419 40434 40437 40440

Domestic - Delivery Area Surcharge Page 11 of 32

40442 40444 40445 40447 40456 40460 40461 40464 40468 40472 40473 40481 40484 40486 40488 40489 40701 40729 40734 40737 40740 40741 40754 40759 40763 40769 40771 40801 40803 40806 40808 40810 40813 40815 40816 40818 40819 40820 40823 40824 40826

40827 40828 40829 40830 40831 40840 40843 40844 40845 40847 40854 40855 40856 40858 40862 40863 40865 40868 40870 40873 40874 40902 40903 40906 40913 40914 40915 40921 40923 40927 40930 40935 40939 40940 40941 40943 40946 40949 40953 40955 40958

40962 40964 40965 40972 40977 40979 40982 40983 40988 40995 40997 40999 41002 41004 41006 41007 41008 41010 41030 41031 41033 41034 41035 41039 41040 41041 41043 41044 41045 41046 41049 41052 41055 41062 41063 41064 41080 41083 41086 41092 41093

41095 41097 41098 41121 41124 41127 41128 41129 41132 41135 41137 41141 41143 41144 41146 41149 41159 41160 41164 41166 41168 41171 41174 41175 41179 41180 41181 41189 41201 41203 41204 41214 41215 41216 41219 41222 41224 41226 41228 41230 41231

41232 41234 41238 41240 41250 41254 41255 41256 41257 41260 41262 41263 41264 41265 41267 41268 41271 41274 41301 41307 41310 41311 41313 41314 41317 41332 41338 41339 41342 41344 41348 41351 41352 41360 41364 41365 41366 41367 41377 41385 41386

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 20 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 41390 41397 41408 41413 41419 41421 41422 41425 41426 41464 41465 41472 41503 41512 41513 41514 41517 41519 41520 41522 41524 41527 41528 41531 41534 41535 41537 41538 41539 41540 41543 41544 41546 41547 41548 41549 41553 41554 41555 41557 41558

41559 41560 41561 41562 41563 41564 41566 41567 41568 41571 41572 41601 41602 41603 41604 41605 41606 41607 41612 41615 41616 41619 41621 41622 41630 41631 41632 41635 41636 41640 41642 41643 41645 41647 41649 41650 41651 41655 41659 41660 41663

41666 41667 41669 41712 41713 41714 41719 41721 41722 41723 41725 41727 41730 41731 41735 41736 41739 41740 41743 41745 41746 41747 41749 41754 41759 41760 41762 41763 41764 41766 41772 41773 41774 41775 41776 41777 41778 41804 41810 41812 41815

41817 41819 41821 41822 41824 41825 41826 41828 41831 41832 41833 41834 41835 41836 41837 41838 41839 41840 41843 41844 41845 41847 41848 41849 41855 41858 41859 41861 41862 42020 42021 42022 42023 42024 42025 42027 42028 42029 42031 42032 42035

42036 42038 42039 42040 42041 42044 42045 42047 42048 42049 42050 42051 42053 42054 42055 42056 42058 42060 42064 42066 42069 42070 42071 42076 42078 42079 42081 42082 42083 42084 42085 42086 42087 42088 42120 42122 42123 42124 42127 42129 42130

42131 42133 42134 42140 42141 42151 42152 42153 42154 42156 42157 42159 42160 42163 42164 42166 42167 42170 42171 42202 42204 42206 42207 42209 42210 42211 42214 42215 42217 42219 42220 42221 42232 42234 42236 42252 42256 42257 42259 42261 42265

42266 42267 42273 42274 42275 42276 42280 42283 42285 42286 42287 42320 42321 42322 42324 42325 42326 42327 42328 42330 42332 42333 42337 42338 42339 42343 42344 42345 42347 42348 42349 42350 42351 42352 42354 42355 42361 42365 42366 42367 42368

42369 42371 42372 42374 42376 42378 42404 42406 42408 42409 42411 42413 42436 42437 42441 42442 42444 42445 42450 42451 42452 42453 42455 42456 42457 42458 42459 42461 42462 42463 42464 42501 42516 42518 42519 42528 42539 42541 42544 42553 42558

42565 42566 42567 42602 42603 42629 42633 42634 42635 42638 42642 42647 42649 42653 42711 42712 42713 42715 42716 42717 42721 42722 42724 42726 42728 42729 42731 42732 42733 42735 42740 42741 42742 42743 42746 42748 42749 42753 42754 42757 42758

42759 42761 42762 42764 42765 42776 42782 42784 42786 42788 43001 43003 43006 43007 43009 43010 43011 43013 43014 43019 43022 43027 43028 43029 43030 43036 43037 43044 43045 43048 43060 43061 43066 43067 43070 43071 43072 43076 43080 43084 43101

Domestic - Delivery Area Surcharge Page 12 of 32

43106 43107 43111 43115 43128 43135 43138 43143 43144 43145 43146 43148 43149 43150 43151 43152 43153 43154 43156 43158 43160 43163 43164 43310 43314 43315 43317 43318 43319 43320 43321 43323 43324 43326 43332 43333 43334 43335 43336 43337 43338

43340 43341 43342 43343 43344 43345 43346 43347 43349 43350 43356 43357 43358 43359 43360 43406 43407 43413 43416 43431 43432 43435 43436 43437 43438 43439 43441 43442 43450 43451 43456 43457 43462 43464 43466 43467 43501 43504 43510 43511 43516

43517 43518 43521 43524 43526 43527 43529 43531 43532 43533 43534 43535 43536 43540 43541 43543 43548 43549 43554 43556 43569 43711 43713 43716 43717 43718 43719 43720 43721 43722 43724 43727 43728 43730 43731 43732 43733 43735 43738 43739 43740

43746 43747 43748 43749 43754 43755 43756 43757 43758 43760 43761 43762 43764 43766 43767 43771 43772 43773 43777 43778 43779 43780 43782 43783 43787 43788 43789 43791 43793 43802 43803 43804 43805 43811 43812 43821 43822 43824 43828 43830 43832

43836 43837 43840 43843 43844 43845 43901 43902 43903 43907 43908 43910 43914 43915 43917 43925 43928 43930 43931 43932 43933 43939 43941 43942 43943 43944 43945 43946 43948 43961 43962 43966 43972 43973 43974 43976 43977 43981 43983 43986 43988

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 21 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 44003 44032 44048 44076 44080 44082 44085 44093 44099 44214 44217 44234 44235 44253 44275 44276 44287 44401 44402 44404 44411 44412 44417 44418 44423 44427 44428 44432 44439 44445 44449 44450 44451 44455 44491 44606 44608 44609 44611 44615 44617

44620 44621 44624 44625 44627 44628 44629 44633 44634 44637 44638 44639 44643 44645 44651 44653 44654 44656 44660 44661 44665 44666 44669 44670 44675 44676 44677 44678 44681 44683 44695 44697 44699 44802 44803 44804 44807 44813 44815 44816 44817

44818 44822 44825 44826 44827 44836 44837 44838 44840 44841 44842 44843 44844 44847 44848 44849 44850 44851 44853 44854 44855 44859 44861 44864 44865 44866 44867 44874 44878 44880 44881 44882 44887 44889 45003 45053 45054 45064 45101 45105 45106

45107 45112 45113 45114 45118 45120 45121 45123 45130 45131 45132 45133 45135 45138 45142 45144 45146 45148 45153 45154 45155 45156 45159 45162 45166 45167 45168 45169 45171 45172 45302 45303 45304 45306 45307 45308 45310 45311 45312 45314 45317

45318 45320 45321 45325 45326 45332 45333 45334 45335 45336 45337 45338 45339 45340 45346 45347 45348 45350 45359 45360 45362 45363 45368 45369 45370 45378 45380 45381 45382 45388 45390 45612 45613 45614 45616 45618 45619 45620 45621 45622 45623

45624 45628 45629 45630 45633 45634 45640 45642 45644 45645 45646 45647 45648 45650 45652 45653 45654 45656 45657 45658 45659 45660 45661 45671 45672 45675 45677 45678 45679 45681 45682 45683 45684 45685 45686 45687 45688 45690 45692 45693 45695

45696 45697 45698 45710 45711 45712 45713 45719 45720 45721 45723 45724 45727 45729 45732 45734 45735 45740 45741 45742 45743 45744 45745 45746 45761 45764 45766 45767 45768 45769 45770 45771 45773 45775 45776 45777 45778 45779 45781 45782 45784

45786 45787 45788 45789 45812 45813 45814 45815 45816 45819 45821 45827 45830 45831 45832 45835 45836 45841 45843 45844 45845 45846 45849 45850 45851 45853 45856 45858 45859 45860 45862 45863 45866 45867 45868 45873 45875 45876 45877 45879 45880

45881 45882 45886 45887 45889 45890 45894 45896 45897 45898 46031 46035 46049 46050 46056 46057 46058 46065 46069 46070 46071 46076 46103 46104 46105 46110 46115 46117 46120 46121 46127 46128 46130 46133 46135 46146 46147 46148 46150 46156 46157

46160 46162 46164 46165 46166 46171 46172 46173 46175 46180 46181 46182 46186 46340 46347 46348 46349 46365 46366 46371 46374 46379 46380 46382 46390 46392 46501 46504 46510 46511 46524 46531 46532 46537 46539 46555 46562 46566 46570 46571 46572

Domestic - Delivery Area Surcharge Page 13 of 32

46701 46702 46705 46710 46711 46721 46723 46730 46731 46732 46740 46741 46742 46743 46745 46746 46747 46759 46760 46761 46764 46766 46767 46770 46772 46773 46776 46777 46779 46781 46785 46787 46788 46791 46792 46793 46794 46795 46796 46797 46798

46910 46912 46913 46914 46915 46916 46917 46920 46922 46923 46926 46929 46932 46939 46940 46941 46945 46946 46950 46951 46959 46960 46967 46968 46974 46975 46978 46982 46984 46985 46986 46988 46990 46991 46994 46996 46998 47001 47003 47006 47010

47011 47012 47016 47017 47018 47020 47022 47023 47024 47030 47031 47032 47033 47035 47036 47037 47038 47040 47041 47042 47043 47060 47104 47106 47108 47110 47112 47115 47116 47117 47118 47120 47123 47124 47125 47126 47135 47136 47137 47138 47140

47141 47142 47143 47145 47147 47160 47161 47162 47163 47164 47165 47166 47167 47174 47175 47177 47220 47223 47224 47225 47226 47227 47229 47230 47231 47232 47234 47235 47236 47240 47243 47247 47250 47260 47263 47264 47265 47270 47272 47273 47281

47282 47283 47324 47325 47326 47327 47330 47331 47336 47337 47338 47339 47340 47341 47342 47345 47351 47352 47353 47354 47355 47356 47357 47358 47359 47360 47361 47366 47368 47369 47371 47373 47380 47381 47382 47383 47384 47385 47386 47387 47390

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 22 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 47392 47393 47424 47427 47431 47432 47433 47435 47436 47438 47443 47446 47448 47449 47452 47453 47454 47455 47456 47457 47459 47460 47462 47464 47465 47468 47469 47470 47471 47512 47513 47514 47515 47516 47519 47520 47521 47522 47523 47524 47525

47527 47528 47531 47532 47536 47537 47541 47550 47551 47552 47553 47556 47557 47558 47561 47562 47564 47567 47574 47575 47576 47577 47578 47580 47581 47584 47585 47588 47590 47596 47597 47598 47601 47610 47611 47612 47613 47615 47616 47617 47619

47631 47633 47634 47635 47637 47638 47639 47640 47647 47648 47649 47654 47660 47665 47666 47683 47830 47832 47833 47836 47837 47838 47840 47841 47846 47847 47848 47849 47850 47851 47852 47854 47855 47858 47859 47860 47861 47862 47866 47868 47869

47872 47874 47879 47882 47885 47917 47918 47920 47921 47922 47923 47925 47926 47928 47929 47930 47932 47940 47942 47943 47944 47946 47948 47949 47950 47952 47954 47955 47957 47958 47959 47960 47963 47964 47966 47967 47968 47969 47970 47971 47974

47975 47977 47978 47980 47981 47986 47987 47989 47990 47991 47992 47993 47994 47995 47997 48002 48006 48022 48027 48028 48032 48041 48063 48097 48137 48158 48367 48370 48401 48410 48412 48413 48414 48415 48416 48418 48419 48421 48422 48426 48427

48428 48432 48434 48435 48441 48445 48453 48454 48456 48460 48461 48464 48465 48466 48467 48468 48469 48470 48471 48472 48475 48610 48612 48613 48614 48616 48617 48618 48619 48620 48621 48622 48624 48625 48627 48628 48629 48632 48633 48635 48636

48637 48647 48649 48650 48651 48652 48653 48654 48655 48656 48658 48659 48662 48701 48703 48705 48720 48721 48725 48727 48728 48729 48730 48731 48733 48735 48736 48737 48738 48739 48740 48741 48742 48743 48744 48745 48746 48747 48748 48749 48750

48754 48755 48756 48757 48760 48761 48762 48763 48765 48766 48767 48768 48770 48806 48807 48811 48815 48817 48818 48819 48822 48829 48830 48831 48832 48833 48834 48835 48841 48845 48847 48849 48850 48851 48852 48856 48860 48861 48865 48866 48871

48873 48875 48877 48878 48881 48883 48884 48885 48886 48888 48889 48890 48891 48892 48893 48894 48897 49011 49013 49021 49026 49027 49028 49029 49030 49031 49032 49033 49034 49035 49040 49043 49045 49046 49050 49051 49052 49055 49056 49058 49060

49061 49064 49066 49067 49072 49073 49076 49082 49089 49092 49095 49096 49111 49113 49126 49220 49227 49229 49232 49234 49235 49237 49241 49245 49246 49248 49249 49250 49252 49255 49256 49258 49259 49262 49264 49266 49268 49269 49271 49274 49275

Domestic - Delivery Area Surcharge Page 14 of 32

49277 49279 49282 49284 49285 49287 49288 49303 49304 49305 49309 49310 49312 49318 49322 49325 49326 49327 49328 49329 49330 49332 49336 49337 49338 49339 49340 49342 49343 49347 49349 49402 49403 49404 49405 49408 49410 49411 49416 49420 49421

49425 49435 49436 49446 49448 49449 49450 49451 49452 49454 49455 49458 49459 49460 49610 49612 49613 49614 49615 49616 49617 49618 49619 49621 49622 49623 49625 49627 49628 49630 49631 49632 49633 49634 49635 49636 49638 49639 49640 49642 49644

49645 49646 49648 49649 49651 49653 49654 49655 49656 49657 49659 49660 49663 49664 49665 49666 49667 49668 49670 49673 49676 49677 49679 49680 49683 49688 49689 49690 49701 49705 49706 49709 49710 49711 49713 49715 49716 49718 49719 49720 49721

49723 49724 49725 49726 49727 49728 49729 49730 49733 49736 49737 49738 49743 49744 49745 49746 49747 49748 49749 49751 49752 49753 49755 49756 49757 49759 49760 49762 49765 49766 49768 49769 49774 49776 49777 49780 49781 49782 49792 49793 49795

49797 49799 49805 49806 49807 49808 49812 49813 49814 49815 49816 49817 49818 49819 49820 49821 49822 49825 49826 49827 49831 49833 49834 49835 49836 49838 49839 49840 49841 49847 49848 49852 49853 49861 49862 49863 49864 49868 49872 49873 49874

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 23 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 49878 49879 49880 49881 49883 49884 49885 49886 49887 49891 49892 49893 49895 49896 49901 49902 49905 49908 49910 49912 49916 49917 49918 49919 49920 49922 49925 49927 49935 49945 49946 49947 49948 49950 49952 49955 49958 49960 49961 49962 49963

49965 49967 49969 49970 50001 50002 50003 50005 50006 50008 50020 50022 50025 50026 50027 50028 50029 50031 50033 50034 50036 50038 50039 50040 50041 50042 50043 50044 50046 50048 50049 50050 50051 50052 50054 50055 50056 50057 50058 50059 50060

50062 50063 50064 50065 50066 50067 50068 50070 50071 50072 50073 50074 50075 50076 50099 50101 50102 50103 50104 50106 50107 50108 50110 50115 50116 50117 50119 50120 50122 50123 50127 50128 50129 50130 50132 50133 50134 50135 50136 50137 50138

50139 50141 50143 50144 50146 50147 50148 50149 50150 50151 50152 50153 50154 50155 50156 50157 50160 50161 50162 50163 50164 50165 50166 50167 50168 50169 50170 50171 50173 50174 50201 50206 50207 50210 50212 50213 50214 50216 50217 50218 50220

50222 50223 50225 50227 50228 50229 50230 50231 50232 50233 50234 50235 50237 50238 50239 50240 50241 50242 50244 50246 50248 50249 50250 50251 50252 50254 50255 50256 50257 50258 50261 50262 50264 50268 50269 50271 50272 50273 50274 50275 50276

50277 50278 50420 50421 50423 50424 50426 50427 50430 50432 50433 50434 50435 50436 50439 50440 50441 50444 50446 50447 50448 50449 50450 50451 50452 50453 50454 50455 50456 50457 50458 50459 50460 50461 50464 50465 50466 50467 50468 50469 50470

50471 50472 50473 50475 50476 50477 50478 50479 50480 50482 50483 50484 50510 50511 50514 50515 50516 50517 50518 50519 50520 50521 50522 50523 50524 50525 50527 50528 50530 50531 50532 50535 50536 50538 50539 50540 50541 50542 50543 50544 50545

50546 50551 50552 50554 50556 50557 50558 50559 50560 50561 50562 50563 50565 50566 50567 50568 50569 50570 50571 50573 50574 50575 50576 50577 50578 50579 50581 50582 50583 50585 50586 50588 50590 50591 50593 50594 50597 50598 50599 50601 50602

50603 50604 50605 50606 50607 50608 50609 50611 50612 50616 50619 50620 50621 50624 50625 50626 50627 50628 50629 50630 50631 50632 50633 50635 50636 50638 50641 50642 50645 50647 50648 50649 50650 50651 50652 50653 50654 50655 50658 50660 50661

50664 50665 50666 50668 50669 50670 50671 50672 50673 50674 50675 50676 50680 50681 50682 50830 50831 50833 50835 50836 50837 50840 50841 50843 50845 50846 50847 50848 50849 50851 50853 50854 50857 50858 50859 50860 50861 50862 50863 50864 51001

Domestic - Delivery Area Surcharge Page 15 of 32

51003 51004 51005 51006 51007 51008 51009 51010 51012 51014 51015 51016 51018 51019 51020 51022 51023 51024 51025 51026 51027 51028 51029 51030 51031 51033 51034 51035 51036 51037 51038 51039 51040 51041 51044 51045 51046 51047 51048 51049 51050

51051 51052 51053 51055 51056 51058 51059 51060 51061 51062 51063 51230 51231 51232 51235 51237 51240 51241 51243 51244 51245 51246 51247 51248 51249 51250 51330 51333 51334 51338 51340 51341 51342 51343 51344 51345 51346 51347 51349 51350 51351

51354 51357 51358 51363 51364 51365 51366 51430 51431 51432 51433 51436 51439 51440 51441 51443 51444 51445 51446 51447 51448 51449 51450 51451 51453 51454 51455 51458 51459 51460 51461 51462 51463 51465 51467 51520 51521 51523 51525 51526 51527

51528 51529 51530 51531 51532 51533 51534 51535 51536 51537 51540 51541 51542 51543 51544 51545 51546 51548 51549 51550 51551 51552 51553 51555 51556 51557 51558 51559 51560 51561 51562 51563 51564 51565 51570 51571 51572 51573 51574 51575 51576

51577 51579 51601 51630 51631 51632 51636 51637 51638 51639 51640 51645 51646 51647 51648 51649 51650 51651 51652 51653 51654 51656 52031 52032 52033 52035 52036 52037 52038 52039 52040 52041 52042 52043 52044 52045 52046 52047 52048 52049 52050

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 24 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 52052 52053 52054 52055 52057 52060 52064 52065 52066 52069 52070 52071 52072 52073 52074 52075 52076 52077 52078 52079 52132 52133 52134 52135 52136 52140 52141 52142 52144 52146 52147 52151 52154 52155 52156 52157 52158 52159 52160 52161 52162

52164 52165 52169 52170 52171 52172 52175 52201 52202 52203 52204 52205 52206 52207 52209 52210 52211 52212 52214 52215 52216 52217 52218 52219 52220 52221 52222 52223 52224 52225 52226 52229 52231 52232 52236 52237 52247 52248 52249 52251 52254

52255 52257 52301 52305 52306 52308 52309 52310 52313 52315 52316 52318 52320 52321 52322 52323 52325 52326 52327 52329 52330 52332 52333 52334 52335 52336 52337 52338 52339 52342 52344 52346 52347 52348 52349 52352 52353 52354 52355 52356 52358

52359 52361 52362 52530 52531 52533 52534 52535 52536 52537 52538 52540 52542 52543 52544 52549 52550 52551 52552 52553 52554 52555 52560 52561 52562 52563 52565 52566 52567 52569 52570 52571 52572 52573 52574 52576 52580 52581 52583 52584 52585

52586 52588 52590 52591 52593 52594 52619 52620 52621 52623 52625 52626 52630 52631 52635 52637 52638 52639 52640 52644 52645 52646 52648 52649 52650 52651 52652 52653 52654 52656 52657 52658 52659 52660 52701 52720 52721 52727 52729 52731 52738

52739 52745 52746 52750 52751 52752 52754 52755 52756 52760 52765 52766 52768 52769 52772 52773 52774 52776 52777 52778 53002 53006 53010 53011 53014 53016 53019 53020 53023 53032 53035 53036 53038 53039 53048 53049 53057 53059 53063 53065 53078

53079 53091 53099 53119 53137 53156 53176 53178 53184 53502 53504 53505 53506 53507 53508 53510 53515 53516 53517 53518 53520 53521 53522 53523 53525 53529 53530 53531 53535 53541 53543 53544 53550 53554 53556 53557 53559 53560 53561 53565 53569

53570 53573 53574 53577 53579 53580 53581 53582 53584 53585 53586 53587 53588 53594 53599 53801 53803 53804 53805 53806 53807 53809 53810 53811 53813 53816 53818 53820 53824 53825 53826 53827 53910 53911 53919 53920 53922 53923 53924 53925 53926

53928 53929 53930 53932 53933 53934 53936 53937 53939 53941 53942 53943 53944 53946 53947 53948 53949 53951 53952 53954 53956 53961 53964 53968 54001 54002 54003 54004 54005 54006 54007 54009 54011 54012 54013 54014 54024 54025 54026 54027 54028

54082 54101 54102 54103 54104 54106 54107 54110 54111 54112 54114 54119 54120 54121 54123 54124 54125 54126 54128 54129 54135 54137 54138 54139 54149 54150 54151 54153 54154 54156 54159 54160 54161 54166 54170 54171 54174 54175 54177 54182 54201

Domestic - Delivery Area Surcharge Page 16 of 32

54202 54204 54205 54209 54210 54211 54212 54213 54216 54217 54227 54228 54230 54234 54235 54245 54246 54247 54406 54407 54408 54409 54410 54411 54412 54413 54414 54416 54418 54420 54421 54422 54423 54424 54425 54426 54427 54428 54429 54430 54433

54435 54436 54437 54440 54442 54443 54446 54447 54448 54450 54451 54452 54454 54456 54457 54459 54460 54462 54463 54464 54465 54466 54470 54471 54473 54475 54479 54480 54484 54485 54486 54487 54488 54489 54490 54491 54493 54498 54499 54511 54512

54513 54514 54515 54517 54519 54520 54521 54524 54525 54526 54527 54529 54530 54531 54534 54536 54537 54538 54539 54540 54541 54542 54545 54546 54547 54548 54552 54554 54555 54556 54557 54558 54559 54560 54561 54562 54563 54564 54565 54566 54568

54610 54611 54612 54613 54614 54615 54616 54618 54619 54621 54623 54624 54625 54626 54627 54628 54629 54630 54631 54632 54634 54635 54637 54638 54639 54640 54641 54642 54643 54644 54645 54646 54648 54651 54652 54653 54654 54655 54656 54657 54658

54659 54660 54661 54664 54665 54666 54667 54670 54721 54722 54723 54724 54725 54726 54727 54728 54730 54731 54732 54733 54734 54736 54737 54738 54739 54740 54741 54742 54745 54746 54747 54748 54749 54750 54754 54755 54756 54757 54758 54759 54760

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 25 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 54761 54762 54763 54765 54766 54767 54768 54769 54770 54771 54772 54773 54801 54805 54806 54810 54812 54813 54814 54817 54819 54820 54821 54822 54824 54826 54827 54828 54829 54830 54832 54835 54836 54837 54838 54839 54840 54841 54842 54843 54844

54845 54846 54847 54848 54849 54850 54853 54854 54855 54856 54857 54858 54859 54861 54862 54864 54865 54867 54870 54871 54872 54873 54874 54875 54876 54888 54889 54890 54891 54893 54895 54896 54909 54921 54922 54923 54928 54929 54930 54932 54933

54940 54941 54943 54945 54946 54947 54948 54949 54950 54951 54960 54961 54962 54963 54964 54965 54966 54967 54968 54969 54970 54971 54974 54975 54976 54977 54978 54980 54981 54982 54983 54984 55002 55006 55007 55009 55012 55017 55018 55026 55027

55029 55030 55031 55032 55036 55037 55041 55047 55049 55051 55052 55053 55063 55065 55067 55069 55072 55073 55074 55080 55084 55088 55089 55302 55307 55310 55312 55314 55319 55320 55321 55322 55324 55325 55329 55332 55333 55334 55335 55338 55339

55342 55349 55353 55354 55355 55357 55358 55366 55367 55368 55370 55371 55381 55382 55385 55388 55389 55390 55395 55396 55397 55601 55602 55603 55604 55605 55606 55607 55609 55612 55613 55614 55615 55616 55701 55702 55703 55704 55705 55706 55707

55709 55710 55711 55712 55716 55717 55718 55719 55721 55723 55724 55725 55726 55731 55732 55734 55735 55736 55738 55741 55742 55748 55749 55751 55752 55753 55756 55757 55758 55760 55763 55764 55765 55766 55767 55768 55769 55771 55772 55775 55779

55780 55781 55783 55784 55785 55786 55787 55790 55793 55795 55796 55797 55798 55909 55910 55917 55918 55919 55921 55922 55923 55924 55925 55926 55927 55929 55931 55932 55933 55934 55935 55936 55939 55940 55941 55943 55945 55946 55949 55950 55951

55952 55953 55954 55956 55957 55959 55960 55961 55962 55964 55965 55967 55968 55969 55970 55971 55972 55973 55974 55975 55977 55979 55981 55982 55983 55985 55990 55991 55992 56009 56010 56013 56014 56016 56017 56019 56020 56021 56022 56023 56025

56026 56027 56028 56029 56031 56033 56034 56035 56036 56037 56039 56041 56042 56043 56044 56045 56046 56047 56048 56050 56051 56052 56054 56055 56057 56058 56060 56062 56063 56064 56065 56068 56072 56074 56075 56076 56078 56080 56081 56083 56085

56087 56088 56089 56090 56091 56093 56096 56097 56098 56101 56110 56111 56113 56114 56115 56116 56117 56118 56119 56120 56121 56122 56123 56125 56127 56128 56129 56131 56132 56134 56136 56137 56139 56140 56141 56142 56143 56144 56145 56146 56147

Domestic - Delivery Area Surcharge Page 17 of 32

56149 56150 56151 56152 56153 56155 56156 56157 56158 56159 56160 56161 56162 56164 56165 56166 56167 56168 56169 56170 56171 56172 56173 56174 56175 56176 56178 56180 56181 56183 56185 56186 56187 56207 56208 56209 56210 56211 56212 56214 56215

56216 56218 56219 56220 56221 56222 56223 56224 56225 56226 56227 56228 56229 56230 56231 56232 56235 56236 56237 56239 56240 56241 56243 56244 56245 56246 56248 56249 56251 56252 56253 56255 56256 56257 56260 56262 56263 56264 56265 56266 56267

56270 56271 56273 56274 56276 56277 56278 56279 56280 56281 56282 56283 56284 56285 56287 56288 56289 56291 56292 56293 56294 56295 56296 56297 56307 56309 56310 56311 56312 56313 56314 56315 56316 56317 56318 56319 56323 56324 56325 56326 56327

56328 56329 56330 56331 56332 56333 56334 56335 56336 56338 56339 56340 56341 56342 56343 56345 56347 56349 56350 56352 56353 56354 56355 56356 56357 56358 56359 56360 56361 56362 56364 56367 56368 56371 56373 56375 56378 56381 56382 56384 56385

56386 56389 56431 56433 56434 56435 56436 56437 56438 56440 56441 56442 56443 56444 56446 56447 56448 56449 56450 56452 56453 56455 56456 56458 56461 56464 56465 56466 56467 56468 56469 56470 56472 56473 56474 56475 56477 56478 56479 56481 56482

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 26 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 56484 56510 56511 56514 56515 56516 56517 56518 56519 56520 56521 56522 56523 56524 56525 56527 56528 56531 56533 56534 56535 56536 56540 56541 56542 56543 56544 56545 56546 56547 56548 56549 56550 56551 56552 56553 56554 56556 56557 56565 56566

56567 56568 56569 56570 56571 56572 56573 56574 56575 56576 56577 56578 56579 56580 56581 56583 56584 56585 56586 56587 56588 56589 56590 56591 56592 56593 56594 56621 56623 56626 56627 56628 56629 56630 56633 56634 56636 56637 56639 56641 56644

56646 56647 56650 56651 56652 56653 56654 56655 56657 56659 56660 56661 56662 56663 56666 56667 56669 56670 56671 56672 56673 56676 56678 56680 56681 56682 56683 56684 56685 56686 56688 56710 56711 56712 56713 56714 56715 56716 56720 56722 56723

56724 56725 56726 56727 56728 56729 56731 56732 56733 56734 56735 56736 56737 56738 56740 56741 56742 56744 56748 56750 56751 56754 56755 56756 56757 56758 56759 56760 56761 56762 56763 57001 57002 57003 57004 57010 57012 57013 57014 57015 57016

57017 57018 57021 57022 57024 57025 57026 57027 57028 57029 57030 57031 57033 57034 57035 57036 57037 57038 57039 57040 57041 57042 57043 57044 57045 57046 57047 57048 57050 57051 57052 57053 57054 57055 57057 57058 57059 57061 57062 57063 57065

57066 57067 57068 57070 57071 57072 57073 57075 57076 57077 57212 57213 57214 57216 57217 57218 57219 57220 57221 57223 57224 57225 57226 57227 57231 57232 57233 57234 57235 57236 57237 57238 57239 57241 57242 57243 57244 57245 57246 57247 57248

57249 57251 57252 57255 57256 57257 57258 57259 57260 57261 57262 57263 57264 57265 57266 57268 57269 57270 57271 57272 57273 57274 57276 57278 57279 57311 57312 57313 57314 57315 57317 57319 57321 57322 57323 57324 57325 57328 57329 57330 57331

57332 57334 57335 57337 57339 57340 57341 57342 57344 57345 57346 57348 57349 57350 57353 57354 57355 57356 57357 57358 57359 57361 57362 57363 57364 57365 57366 57367 57368 57369 57370 57371 57373 57374 57375 57376 57379 57380 57381 57382 57383

57384 57385 57386 57420 57421 57422 57424 57426 57427 57428 57429 57430 57432 57433 57434 57435 57436 57437 57438 57439 57440 57441 57442 57445 57446 57448 57449 57450 57451 57452 57454 57455 57456 57457 57460 57461 57462 57465 57466 57467 57468

57469 57470 57471 57472 57473 57474 57475 57476 57477 57479 57481 57520 57521 57522 57523 57526 57528 57529 57531 57532 57533 57534 57536 57537 57538 57540 57541 57542 57543 57544 57547 57548 57551 57552 57553 57555 57559 57560 57562 57564 57566

Domestic - Delivery Area Surcharge Page 18 of 32

57567 57568 57569 57570 57571 57572 57574 57576 57577 57579 57580 57584 57585 57601 57620 57621 57622 57623 57625 57626 57628 57630 57631 57632 57633 57634 57636 57638 57639 57640 57641 57642 57644 57645 57646 57647 57648 57649 57650 57651 57652

57656 57657 57658 57659 57660 57714 57716 57717 57718 57719 57720 57722 57724 57725 57729 57730 57732 57735 57736 57737 57738 57742 57744 57745 57747 57748 57750 57751 57752 57754 57755 57756 57758 57759 57760 57761 57762 57763 57764 57765 57766

57767 57769 57770 57772 57773 57775 57777 57778 57779 57780 57782 57787 57788 57790 57791 57792 57793 57794 58001 58004 58005 58006 58007 58008 58009 58011 58012 58013 58015 58016 58017 58018 58021 58027 58029 58030 58031 58032 58033 58035 58036

58038 58039 58040 58041 58042 58043 58045 58046 58047 58048 58049 58051 58052 58053 58054 58056 58057 58058 58059 58060 58061 58062 58063 58064 58067 58068 58069 58071 58072 58075 58076 58077 58079 58081 58210 58212 58213 58214 58216 58218 58219

58220 58222 58223 58224 58225 58227 58228 58229 58230 58231 58233 58235 58237 58238 58239 58240 58241 58243 58244 58249 58250 58251 58254 58255 58256 58257 58258 58259 58260 58261 58262 58265 58266 58267 58269 58270 58272 58273 58274 58275 58276

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 27 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 58277 58278 58281 58282 58310 58311 58313 58316 58317 58318 58319 58321 58323 58324 58325 58327 58329 58330 58331 58332 58335 58338 58339 58341 58343 58344 58345 58346 58348 58351 58352 58353 58356 58357 58361 58362 58363 58365 58366 58367 58368

58369 58370 58372 58374 58377 58380 58381 58382 58384 58385 58386 58413 58415 58416 58418 58420 58421 58422 58423 58424 58425 58426 58428 58429 58430 58431 58433 58436 58438 58439 58440 58441 58442 58443 58444 58445 58448 58451 58454 58455 58456

58458 58460 58461 58463 58464 58466 58467 58472 58474 58475 58476 58477 58478 58479 58480 58481 58482 58483 58484 58486 58487 58488 58489 58490 58492 58494 58495 58496 58497 58520 58521 58523 58524 58528 58529 58530 58531 58532 58533 58535 58538

58540 58541 58542 58544 58545 58549 58552 58553 58558 58559 58560 58561 58562 58563 58564 58565 58566 58568 58569 58570 58571 58572 58573 58575 58576 58577 58579 58580 58581 58620 58621 58622 58623 58625 58626 58627 58630 58631 58632 58634 58636

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58750 58752 58755 58756 58757 58758 58759 58760 58761 58762 58763 58765 58768 58769 58770 58771 58772 58773 58775 58776 58778 58779 58781 58782 58783 58784 58785 58787 58788 58789 58790 58792 58793 58794 58795 58830 58831 58833 58835 58838 58843

58844 58845 58847 58849 58852 58853 58854 58856 59001 59002 59003 59006 59007 59008 59010 59011 59012 59013 59014 59015 59016 59018 59019 59020 59022 59024 59025 59026 59027 59028 59029 59030 59031 59032 59033 59034 59035 59036 59037 59038 59039

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Domestic - Delivery Area Surcharge Page 19 of 32

59432 59433 59434 59435 59436 59440 59441 59442 59443 59444 59445 59446 59447 59448 59450 59451 59452 59453 59454 59456 59457 59460 59461 59462 59463 59464 59465 59466 59467 59468 59469 59471 59472 59474 59477 59479 59480 59482 59483 59484 59485

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59711 59713 59716 59720 59721 59722 59724 59725 59727 59728 59729 59730 59731 59733 59735 59736 59739 59740 59741 59743 59745 59746 59747 59748 59749 59750 59751 59752 59754 59755 59756 59758 59759 59760 59761 59762 59820 59821 59823 59824 59825

59826 59827 59828 59829 59830 59831 59832 59833 59834 59836 59837 59840 59841 59843 59844 59845 59846 59847 59848 59853 59854 59855 59856 59858 59859 59860 59863 59864 59865 59866 59868 59870 59871 59872 59873 59874 59875 59910 59911 59912 59913

59914 59915 59916 59917 59918 59919 59920 59922 59925 59926 59927 59928 59929 59930 59931 59932 59934 59935 59936 59937 60111 60129 60144 60145 60182 60424 60437 60444 60460 60470 60479 60511 60518 60530 60531 60536 60537 60541 60549 60551 60553

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 28 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 60557 60911 60912 60917 60918 60919 60920 60921 60922 60924 60927 60929 60930 60931 60933 60934 60938 60939 60940 60945 60946 60948 60949 60951 60952 60953 60955 60956 60958 60960 60961 60962 60963 60964 60966 60967 60968 60969 60973 60974 61001

61006 61007 61012 61014 61018 61025 61028 61030 61031 61036 61038 61039 61041 61042 61044 61046 61047 61048 61049 61050 61051 61052 61053 61060 61062 61063 61067 61070 61074 61075 61085 61089 61230 61234 61235 61237 61242 61243 61250 61251 61257

61258 61259 61260 61262 61272 61274 61275 61277 61278 61279 61281 61284 61311 61312 61313 61314 61316 61318 61319 61321 61323 61327 61330 61333 61334 61335 61336 61337 61344 61345 61346 61349 61353 61358 61359 61361 61367 61368 61369 61370 61374

61375 61376 61378 61379 61411 61412 61413 61414 61415 61416 61417 61418 61419 61420 61421 61423 61424 61425 61427 61428 61431 61432 61433 61435 61436 61437 61438 61440 61441 61442 61447 61449 61450 61451 61452 61453 61454 61458 61459 61460 61465

61466 61468 61469 61470 61471 61472 61473 61474 61475 61476 61477 61478 61479 61480 61482 61483 61484 61485 61486 61489 61490 61491 61501 61516 61517 61519 61524 61526 61529 61532 61533 61534 61536 61540 61541 61542 61543 61544 61545 61559 61560

61565 61567 61569 61570 61720 61721 61722 61723 61724 61725 61726 61728 61729 61730 61731 61732 61733 61735 61737 61740 61741 61743 61744 61747 61748 61749 61753 61754 61755 61756 61758 61760 61769 61770 61771 61772 61773 61774 61775 61776 61777

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61933 61937 61940 61941 61942 61943 61949 61955 61957 62001 62006 62011 62012 62013 62014 62015 62016 62017 62019 62021 62022 62023 62027 62028 62030 62031 62032 62033 62036 62037 62044 62045 62046 62047 62049 62050 62051 62053 62054 62056 62061

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62284 62286 62288 62289 62297 62311 62312 62313 62314 62316 62318 62319 62320 62321 62323 62324 62325 62326 62329 62330 62334 62336 62338 62339 62340 62343 62344 62345 62346 62347 62348 62349 62351 62352 62353 62354 62355 62356 62357 62358 62359

Domestic - Delivery Area Surcharge Page 20 of 32

62360 62361 62362 62363 62365 62366 62367 62370 62373 62374 62375 62376 62378 62379 62380 62410 62411 62413 62414 62417 62418 62419 62420 62421 62422 62423 62424 62425 62426 62427 62428 62431 62432 62433 62434 62436 62438 62439 62440 62441 62442

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62644 62649 62655 62659 62661 62662 62663 62664 62665 62666 62667 62668 62670 62671 62672 62673 62674 62675 62677 62682 62683 62685 62686 62688 62691 62692 62694 62803 62805 62806 62807 62808 62809 62810 62814 62815 62816 62817 62818 62820 62821

62823 62824 62825 62827 62828 62829 62830 62831 62832 62833 62835 62836 62837 62838 62841 62842 62843 62844 62845 62846 62847 62848 62849 62850 62851 62852 62853 62854 62855 62857 62858 62859 62860 62861 62862 62863 62865 62866 62867 62868 62869

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 29 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 62870 62871 62872 62874 62875 62876 62877 62878 62879 62880 62882 62883 62884 62885 62886 62887 62888 62889 62890 62891 62892 62893 62894 62895 62897 62898 62899 62905 62907 62908 62910 62912 62914 62916 62917 62919 62920 62921 62922 62923 62924

62926 62927 62928 62930 62931 62932 62933 62934 62938 62939 62940 62941 62942 62943 62947 62949 62950 62952 62953 62954 62955 62956 62957 62958 62960 62961 62962 62963 62964 62966 62967 62969 62970 62972 62974 62975 62976 62977 62979 62982 62983

62984 62985 62987 62988 62990 62991 62992 62994 62995 62996 62997 62998 63013 63014 63015 63020 63023 63030 63036 63037 63039 63041 63050 63055 63056 63060 63061 63068 63069 63071 63072 63077 63079 63080 63087 63089 63091 63330 63332 63333 63334

63336 63339 63341 63342 63343 63344 63345 63347 63348 63349 63350 63351 63352 63353 63357 63359 63361 63362 63363 63369 63370 63373 63377 63379 63381 63382 63383 63384 63386 63387 63388 63389 63390 63430 63431 63432 63433 63434 63435 63436 63437

63438 63439 63440 63441 63442 63443 63445 63446 63447 63448 63450 63451 63452 63453 63454 63456 63457 63458 63459 63460 63461 63462 63463 63464 63465 63466 63467 63468 63469 63471 63472 63473 63474 63530 63531 63532 63533 63534 63535 63536 63537

63538 63539 63540 63541 63543 63544 63545 63546 63547 63548 63549 63551 63552 63555 63556 63557 63558 63559 63560 63561 63563 63565 63566 63567 63620 63621 63622 63623 63624 63625 63626 63627 63628 63629 63630 63631 63633 63636 63637 63638 63645

63648 63650 63654 63655 63656 63660 63662 63663 63664 63665 63666 63670 63673 63675 63730 63732 63735 63736 63739 63740 63743 63744 63745 63746 63747 63748 63750 63751 63752 63753 63755 63758 63760 63763 63764 63766 63769 63770 63771 63774 63775

63776 63781 63782 63783 63784 63785 63787 63820 63821 63822 63823 63824 63825 63826 63827 63828 63829 63830 63833 63834 63837 63839 63840 63841 63845 63846 63847 63848 63849 63850 63851 63852 63853 63855 63860 63862 63863 63866 63867 63868 63869

63870 63871 63873 63874 63875 63876 63877 63879 63882 63931 63932 63933 63934 63935 63936 63937 63939 63940 63941 63942 63943 63944 63945 63947 63950 63951 63952 63953 63954 63955 63956 63957 63960 63961 63963 63964 63965 63966 63967 64011 64017

64018 64019 64020 64021 64022 64035 64036 64037 64040 64048 64061 64062 64066 64071 64074 64077 64084 64085 64088 64090 64096 64097 64098 64401 64402 64420 64421 64422 64423 64424 64426 64427 64428 64429 64430 64431 64432 64433 64434 64436 64437

Domestic - Delivery Area Surcharge Page 21 of 32

64438 64439 64440 64441 64442 64443 64444 64445 64446 64448 64449 64451 64453 64454 64455 64456 64457 64458 64459 64461 64463 64465 64466 64467 64469 64470 64471 64473 64474 64475 64476 64477 64479 64480 64481 64482 64483 64484 64486 64487 64490

64491 64492 64493 64494 64496 64497 64498 64499 64620 64622 64623 64624 64625 64628 64630 64631 64632 64633 64635 64636 64637 64638 64639 64640 64641 64642 64643 64644 64645 64646 64647 64648 64649 64650 64651 64652 64653 64654 64655 64656 64657

64658 64659 64660 64661 64664 64667 64668 64670 64671 64672 64673 64674 64676 64679 64680 64681 64682 64683 64686 64688 64689 64720 64722 64723 64724 64725 64726 64728 64730 64733 64734 64735 64738 64739 64740 64741 64742 64744 64745 64746 64747

64748 64750 64751 64752 64755 64756 64759 64761 64762 64763 64765 64767 64769 64770 64771 64772 64776 64778 64779 64780 64781 64783 64784 64788 64790 64831 64832 64833 64840 64842 64843 64844 64847 64848 64849 64850 64853 64854 64855 64856 64857

64858 64859 64861 64862 64863 64865 64866 64867 64868 64873 64874 65001 65010 65011 65013 65014 65016 65017 65018 65020 65023 65024 65025 65026 65032 65034 65035 65036 65037 65038 65039 65040 65041 65042 65043 65046 65047 65048 65050 65051 65052

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 30 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 65053 65054 65058 65059 65061 65062 65063 65064 65066 65067 65068 65069 65072 65074 65075 65076 65077 65078 65079 65080 65081 65082 65083 65084 65085 65230 65231 65232 65233 65236 65237 65239 65240 65243 65244 65246 65247 65248 65250 65251 65254

65255 65256 65257 65258 65259 65260 65262 65263 65264 65265 65270 65274 65275 65276 65278 65279 65280 65281 65282 65283 65284 65285 65286 65287 65320 65321 65322 65323 65324 65325 65326 65327 65329 65330 65332 65333 65334 65335 65336 65337 65338

65339 65340 65344 65345 65347 65348 65349 65350 65351 65354 65355 65360 65433 65436 65438 65439 65440 65441 65443 65444 65446 65449 65452 65453 65456 65457 65459 65461 65462 65463 65464 65466 65468 65470 65473 65479 65483 65484 65486 65501 65529

65532 65534 65535 65536 65540 65541 65542 65543 65548 65550 65552 65555 65556 65557 65559 65560 65564 65565 65566 65567 65570 65571 65580 65582 65583 65584 65586 65588 65589 65590 65591 65601 65603 65604 65605 65606 65608 65609 65610 65611 65612

65613 65614 65617 65618 65620 65622 65623 65624 65625 65626 65627 65629 65630 65631 65632 65633 65634 65635 65636 65637 65638 65640 65641 65644 65646 65647 65648 65649 65650 65652 65653 65654 65655 65656 65657 65658 65659 65660 65661 65662 65663

65664 65666 65667 65668 65669 65672 65673 65674 65675 65676 65679 65680 65681 65682 65685 65686 65688 65689 65690 65692 65701 65702 65704 65705 65706 65707 65708 65710 65711 65712 65713 65715 65717 65720 65722 65723 65724 65725 65726 65727 65728

65729 65730 65731 65732 65733 65734 65735 65737 65739 65741 65742 65744 65745 65746 65747 65752 65753 65754 65755 65756 65757 65759 65760 65761 65762 65764 65766 65767 65768 65769 65770 65771 65772 65773 65774 65775 65776 65777 65778 65779 65781

65783 65784 65785 65786 65787 65788 65789 65790 65791 65793 66002 66008 66010 66013 66014 66015 66016 66017 66020 66021 66023 66026 66032 66033 66035 66039 66040 66041 66042 66050 66052 66053 66054 66056 66058 66060 66064 66066 66070 66071 66072

66073 66075 66076 66078 66079 66080 66086 66087 66088 66090 66091 66092 66093 66094 66095 66097 66401 66402 66403 66404 66406 66407 66408 66409 66411 66412 66413 66414 66415 66416 66417 66418 66419 66422 66423 66424 66425 66427 66428 66429 66431

66432 66434 66438 66439 66440 66449 66450 66451 66507 66508 66509 66510 66512 66514 66515 66516 66518 66520 66521 66522 66523 66524 66526 66527 66528 66531 66532 66534 66535 66537 66538 66540 66541 66543 66544 66546 66547 66548 66549 66550 66551

Domestic - Delivery Area Surcharge Page 22 of 32

66552 66554 66701 66710 66711 66713 66714 66716 66717 66720 66724 66725 66727 66728 66732 66733 66734 66735 66736 66738 66739 66740 66741 66743 66746 66748 66749 66751 66753 66754 66755 66756 66757 66758 66759 66761 66767 66769 66770 66771 66772

66773 66775 66776 66777 66778 66779 66780 66781 66783 66830 66833 66834 66835 66838 66839 66840 66842 66843 66845 66846 66849 66850 66851 66852 66853 66854 66856 66857 66858 66859 66860 66861 66862 66864 66865 66866 66868 66869 66870 66871 66872

66873 66901 66930 66932 66933 66935 66936 66937 66938 66939 66940 66941 66942 66943 66944 66945 66946 66948 66949 66951 66952 66953 66955 66956 66958 66959 66960 66961 66962 66963 66964 66966 66967 66968 66970 67001 67003 67004 67005 67008 67009

67012 67013 67016 67017 67018 67019 67020 67021 67022 67023 67024 67025 67026 67028 67029 67030 67031 67035 67036 67038 67039 67045 67047 67049 67050 67051 67054 67056 67057 67058 67059 67061 67062 67063 67065 67066 67068 67071 67072 67073 67074

67102 67103 67104 67105 67106 67107 67108 67109 67111 67112 67118 67119 67120 67122 67123 67127 67131 67132 67134 67135 67137 67138 67140 67142 67143 67144 67146 67149 67150 67151 67154 67155 67156 67159 67301 67330 67332 67333 67334 67335 67336

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 31 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 67337 67340 67341 67342 67344 67345 67346 67347 67349 67351 67352 67353 67354 67355 67356 67360 67361 67363 67364 67410 67416 67417 67418 67420 67422 67423 67425 67427 67428 67430 67431 67432 67436 67437 67438 67439 67441 67442 67443 67444 67445

67446 67447 67448 67449 67450 67451 67452 67454 67455 67456 67457 67458 67459 67464 67466 67467 67468 67470 67473 67474 67475 67476 67478 67480 67481 67482 67483 67484 67485 67487 67490 67491 67492 67510 67511 67512 67513 67514 67515 67516 67518

67519 67520 67521 67522 67523 67524 67525 67526 67529 67543 67545 67546 67547 67548 67550 67552 67553 67554 67556 67557 67559 67560 67561 67563 67564 67565 67566 67567 67568 67570 67572 67573 67574 67575 67576 67578 67579 67581 67583 67584 67621

67622 67623 67625 67626 67627 67628 67629 67631 67632 67634 67635 67637 67638 67639 67640 67642 67643 67644 67645 67646 67647 67648 67649 67650 67651 67653 67654 67656 67657 67658 67659 67660 67661 67663 67664 67665 67669 67671 67673 67674 67675

67730 67731 67732 67733 67734 67735 67736 67737 67738 67739 67740 67741 67743 67744 67745 67747 67749 67751 67752 67753 67756 67757 67758 67761 67762 67764 67831 67834 67835 67836 67837 67838 67839 67840 67841 67842 67844 67849 67850 67851 67853

67854 67855 67857 67859 67860 67861 67862 67863 67864 67865 67867 67868 67869 67870 67871 67876 67877 67878 67879 67880 67882 67951 67952 67953 67954 68001 68002 68003 68004 68014 68015 68016 68017 68018 68019 68020 68023 68029 68030 68031 68033

68034 68035 68036 68038 68039 68040 68041 68042 68044 68045 68047 68050 68054 68055 68057 68058 68061 68062 68063 68064 68065 68067 68069 68070 68071 68072 68073 68301 68303 68304 68305 68307 68309 68313 68314 68315 68316 68317 68318 68319 68320

68321 68322 68323 68324 68325 68326 68327 68328 68329 68330 68331 68332 68333 68335 68336 68337 68338 68339 68340 68341 68342 68343 68344 68345 68346 68348 68349 68350 68351 68352 68354 68357 68359 68360 68361 68362 68364 68365 68366 68367 68368

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68439 68440 68441 68442 68443 68444 68445 68446 68447 68448 68450 68452 68453 68454 68455 68456 68457 68458 68460 68461 68463 68464 68465 68466 68467 68620 68621 68622 68623 68624 68626 68627 68628 68629 68631 68632 68633 68635 68636 68637 68638

Domestic - Delivery Area Surcharge Page 23 of 32

68640 68641 68642 68643 68644 68647 68648 68649 68651 68652 68653 68654 68655 68658 68659 68660 68662 68663 68665 68667 68669 68710 68711 68713 68714 68715 68716 68717 68718 68719 68720 68722 68723 68724 68725 68726 68727 68728 68729 68730 68731

68732 68733 68734 68735 68736 68737 68739 68740 68741 68742 68743 68745 68746 68747 68748 68749 68751 68752 68753 68755 68756 68757 68758 68759 68760 68761 68763 68764 68765 68766 68767 68768 68769 68770 68771 68772 68773 68774 68777 68779 68780

68781 68783 68784 68785 68786 68787 68788 68789 68790 68791 68792 68810 68812 68813 68814 68815 68816 68817 68819 68820 68821 68822 68823 68824 68825 68826 68827 68828 68831 68832 68833 68834 68835 68836 68837 68838 68840 68841 68842 68843 68844

68846 68850 68852 68853 68854 68855 68856 68858 68859 68860 68861 68862 68863 68864 68865 68866 68869 68870 68871 68872 68873 68874 68875 68876 68878 68879 68881 68882 68883 68920 68922 68923 68924 68925 68926 68927 68928 68929 68930 68932 68934

68935 68936 68937 68938 68939 68940 68941 68942 68943 68944 68945 68946 68947 68948 68950 68952 68954 68955 68956 68957 68958 68959 68960 68961 68963 68964 68966 68967 68969 68970 68971 68972 68973 68974 68975 68976 68977 68978 68979 68980 68981

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 32 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 68982 69020 69021 69022 69023 69024 69025 69026 69027 69028 69029 69030 69031 69032 69033 69034 69036 69037 69038 69039 69040 69041 69042 69043 69044 69045 69046 69120 69121 69122 69123 69125 69127 69128 69129 69130 69131 69132 69133 69134 69135

69138 69140 69141 69142 69143 69144 69145 69146 69147 69148 69149 69150 69151 69152 69153 69154 69155 69156 69157 69161 69163 69165 69166 69167 69168 69169 69170 69201 69210 69211 69212 69214 69216 69217 69218 69219 69220 69221 69301 69331 69333

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Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 33 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 72063 72064 72065 72066 72067 72068 72069 72070 72072 72073 72075 72079 72080 72081 72083 72084 72085 72086 72087 72088 72101 72102 72104 72105 72106 72107 72108 72110 72111 72112 72121 72122 72123 72125 72126 72127 72128 72129 72130 72131 72132

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Domestic - Delivery Area Surcharge Page 25 of 32

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Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 34 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 74028 74029 74032 74035 74036 74038 74039 74042 74044 74045 74046 74047 74048 74051 74052 74053 74054 74056 74058 74059 74060 74061 74062 74070 74071 74072 74073 74079 74080 74081 74082 74083 74084 74085 74301 74330 74331 74332 74333 74335 74337

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Domestic - Delivery Area Surcharge Page 26 of 32

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Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 35 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 76566 76567 76569 76570 76571 76577 76578 76579 76596 76599 76621 76622 76623 76624 76626 76627 76628 76629 76630 76631 76632 76633 76634 76635 76636 76637 76638 76639 76641 76642 76645 76648 76649 76651 76652 76653 76654 76655 76656 76660 76661

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Domestic - Delivery Area Surcharge Page 27 of 32

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Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 36 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 79320 79322 79323 79324 79325 79326 79329 79330 79331 79336 79342 79343 79344 79345 79346 79347 79351 79353 79355 79356 79357 79358 79359 79360 79363 79369 79370 79371 79373 79376 79377 79378 79379 79380 79381 79383 79501 79502 79503 79504 79505

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Domestic - Delivery Area Surcharge Page 28 of 32

81630 81632 81633 81635 81637 81638 81639 81640 81641 81642 81643 81645 81648 81649 81650 81652 81653 81654 81655 81656 81657 82050 82051 82052 82053 82054 82055 82058 82060 82063 82081 82082 82083 82084 82190 82201 82210 82212 82213 82214 82215

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82435 82440 82441 82442 82443 82450 82510 82512 82513 82514 82515 82516 82520 82523 82620 82630 82631 82633 82635 82637 82639 82642 82643 82649 82701 82710 82711 82712 82714 82715 82716 82717 82720 82721 82723 82725 82727 82729 82730 82731 82732

82831 82832 82833 82834 82835 82836 82837 82838 82839 82842 82844 82845 82922 82923 82925 82929 82932 82933 82934 82936 82937 82938 82939 82941 82942 82944 82945 83011 83012 83013 83014 83025 83101 83110 83111 83112 83113 83114 83115 83116 83118

83119 83120 83121 83122 83123 83124 83126 83127 83128 83203 83210 83211 83212 83213 83214 83217 83220 83226 83227 83228 83229 83230 83232 83234 83235 83237 83238 83239 83241 83243 83244 83245 83246 83250 83251 83252 83253 83254 83255 83261 83262

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 37 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 83263 83271 83272 83276 83278 83281 83283 83285 83286 83287 83302 83311 83312 83313 83314 83316 83320 83321 83322 83323 83324 83325 83327 83328 83330 83332 83334 83335 83337 83338 83342 83343 83344 83346 83347 83348 83349 83350 83352 83353 83355

83414 83420 83421 83423 83424 83425 83428 83429 83431 83434 83435 83436 83443 83444 83445 83446 83447 83448 83449 83450 83452 83462 83463 83464 83465 83466 83467 83468 83469 83520 83522 83523 83524 83525 83526 83530 83533 83535 83536 83537 83539

83540 83541 83542 83543 83544 83545 83546 83547 83548 83549 83551 83552 83553 83554 83555 83601 83602 83604 83610 83611 83612 83615 83617 83620 83622 83623 83624 83626 83627 83628 83629 83631 83632 83633 83635 83636 83637 83638 83639 83641 83643

83645 83650 83654 83655 83657 83660 83661 83666 83670 83672 83676 83677 83801 83802 83803 83804 83805 83806 83808 83809 83810 83811 83812 83813 83821 83822 83823 83824 83825 83826 83827 83830 83832 83833 83834 83836 83839 83841 83842 83845 83846

83847 83848 83849 83850 83851 83853 83855 83856 83857 83858 83860 83861 83866 83869 83870 83871 83872 83873 83876 84001 84002 84007 84013 84017 84018 84021 84022 84023 84026 84027 84028 84029 84031 84033 84034 84035 84036 84038 84039 84046 84051

84052 84053 84055 84061 84063 84064 84066 84069 84071 84072 84073 84076 84080 84082 84083 84085 84086 84304 84305 84306 84307 84308 84309 84310 84313 84314 84316 84317 84320 84324 84325 84328 84329 84330 84331 84334 84336 84337 84338 84510 84512

84515 84516 84518 84520 84521 84522 84525 84526 84528 84529 84530 84531 84533 84534 84535 84536 84539 84540 84542 84620 84621 84622 84623 84624 84626 84628 84629 84630 84632 84634 84635 84636 84638 84639 84640 84642 84643 84644 84645 84647 84648

84649 84650 84652 84654 84656 84657 84662 84665 84667 84710 84712 84713 84714 84715 84716 84717 84718 84719 84722 84724 84726 84728 84729 84730 84731 84732 84733 84734 84735 84739 84741 84743 84744 84746 84747 84749 84750 84751 84752 84753 84754

84755 84756 84757 84758 84759 84760 84762 84763 84764 84766 84767 84772 84773 84774 84775 84779 84781 84782 84783 85087 85123 85128 85131 85132 85135 85137 85141 85145 85172 85173 85191 85192 85228 85231 85232 85235 85237 85241 85245 85247 85264

85272 85273 85291 85292 85320 85321 85322 85324 85325 85328 85332 85333 85334 85337 85341 85342 85343 85344 85346 85347 85348 85350 85352 85354 85356 85357 85358 85359 85360 85361 85362 85371 85387 85390 85530 85533 85534 85535 85536 85539 85540

Domestic - Delivery Area Surcharge Page 29 of 32

85542 85543 85544 85545 85550 85551 85553 85554 85601 85602 85603 85605 85606 85607 85609 85610 85611 85615 85617 85618 85619 85620 85623 85624 85625 85629 85630 85631 85632 85633 85634 85637 85638 85640 85641 85643 85645 85646 85648 85653 85911

85912 85920 85922 85923 85924 85925 85926 85927 85928 85930 85931 85932 85933 85934 85936 85937 85938 85939 85940 85941 85942 86016 86017 86018 86020 86022 86023 86024 86025 86028 86029 86030 86031 86032 86033 86034 86035 86036 86038 86039 86042

86043 86044 86045 86046 86047 86052 86053 86054 86305 86320 86321 86322 86323 86324 86325 86327 86329 86331 86332 86333 86334 86335 86337 86338 86342 86343 86411 86413 86430 86431 86432 86433 86434 86435 86436 86438 86440 86441 86443 86444 86445

86502 86503 86504 86505 86506 86507 86508 86510 86511 86512 86514 86515 86520 86535 86538 86544 86556 87001 87002 87005 87006 87007 87009 87010 87012 87013 87014 87015 87016 87017 87018 87020 87021 87022 87023 87024 87025 87026 87027 87028 87029

87032 87034 87035 87036 87037 87040 87041 87043 87044 87045 87046 87047 87049 87051 87052 87053 87056 87057 87059 87061 87062 87063 87064 87068 87070 87072 87083 87310 87311 87312 87313 87315 87316 87317 87320 87321 87323 87325 87327 87328 87347

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 38 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 87357 87364 87365 87375 87410 87412 87415 87416 87418 87419 87420 87421 87455 87461 87510 87511 87512 87513 87514 87515 87517 87518 87520 87521 87522 87523 87524 87527 87528 87529 87530 87531 87535 87537 87538 87539 87540 87543 87548 87549 87551

87552 87553 87556 87557 87558 87560 87562 87564 87565 87566 87569 87573 87575 87576 87577 87578 87579 87580 87581 87582 87583 87701 87710 87711 87712 87713 87714 87715 87718 87722 87723 87724 87728 87729 87730 87731 87732 87733 87734 87735 87736

87740 87742 87743 87745 87746 87747 87749 87750 87752 87753 87820 87821 87823 87824 87825 87827 87828 87829 87830 87831 87832 87901 87930 87931 87933 87935 87936 87937 87939 87940 87941 87942 87943 88002 88020 88022 88023 88025 88026 88028 88029

88030 88034 88036 88038 88039 88040 88041 88042 88043 88044 88045 88048 88049 88051 88055 88056 88062 88065 88072 88102 88112 88113 88114 88115 88116 88118 88119 88120 88121 88122 88123 88124 88125 88126 88130 88132 88133 88134 88135 88136 88210

88213 88230 88231 88232 88250 88252 88253 88254 88255 88256 88260 88262 88263 88264 88265 88267 88268 88301 88312 88314 88316 88317 88318 88321 88323 88324 88325 88336 88337 88338 88339 88340 88341 88342 88343 88344 88345 88346 88347 88348 88349

88351 88352 88353 88354 88401 88410 88411 88414 88415 88416 88417 88418 88419 88421 88422 88424 88426 88427 88430 88431 88433 88434 88435 88436 88437 88439 88441 89001 89003 89004 89007 89008 89010 89013 89017 89018 89019 89020 89022 89023 89025

89028 89029 89039 89040 89043 89045 89046 89047 89048 89049 89060 89061 89191 89301 89310 89311 89314 89316 89317 89404 89405 89409 89410 89411 89412 89413 89414 89415 89418 89419 89420 89421 89422 89424 89425 89426 89427 89428 89429 89430 89440

89442 89444 89445 89447 89449 89450 89451 89820 89821 89822 89823 89825 89826 89828 89830 89831 89832 89833 89834 89835 89883 90704 91759 91905 91906 91916 91917 91931 91934 91948 91962 91963 92004 92036 92059 92060 92061 92066 92070 92086 92227

92233 92239 92242 92250 92252 92254 92256 92257 92259 92266 92267 92268 92274 92280 92281 92282 92283 92285 92305 92309 92317 92321 92322 92323 92327 92328 92332 92333 92338 92339 92341 92347 92352 92356 92358 92363 92364 92365 92366 92368 92371

92372 92384 92385 92389 92398 92536 92539 92549 92561 93066 93203 93206 93207 93210 93218 93219 93224 93225 93226 93234 93238 93239 93242 93243 93244 93247 93249 93251 93252 93254 93255 93256 93260 93261 93262 93265 93266 93267 93270 93271 93272

Domestic - Delivery Area Surcharge Page 30 of 32

93276 93283 93285 93286 93287 93426 93432 93435 93441 93450 93451 93452 93453 93461 93501 93512 93513 93516 93517 93518 93519 93522 93526 93527 93528 93529 93530 93531 93532 93541 93544 93545 93549 93554 93558 93562 93563 93601 93602 93603 93604

93605 93608 93609 93610 93614 93620 93621 93622 93623 93624 93626 93627 93628 93633 93634 93640 93641 93643 93644 93645 93649 93651 93653 93656 93660 93664 93665 93667 93668 93669 93675 93920 93925 93927 93930 93932 93954 93960 94020 94021 94060

94074 94512 94515 94548 94562 94567 94571 94922 94923 94924 94929 94937 94938 94940 94946 94950 94956 94963 94971 94973 95006 95013 95017 95033 95043 95045 95075 95140 95220 95221 95222 95223 95224 95227 95230 95232 95233 95236 95245 95246 95247

95248 95249 95250 95251 95252 95254 95255 95257 95303 95305 95306 95309 95310 95311 95313 95317 95318 95321 95323 95325 95327 95329 95333 95335 95338 95345 95346 95347 95364 95369 95374 95375 95379 95383 95385 95387 95389 95410 95412 95415 95417

95420 95421 95423 95426 95427 95428 95429 95430 95432 95441 95443 95445 95449 95450 95451 95454 95456 95457 95459 95460 95462 95463 95465 95466 95468 95469 95470 95480 95485 95488 95490 95493 95494 95497 95511 95514 95524 95525 95526 95527 95528

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 39 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 95536 95538 95542 95543 95545 95546 95547 95548 95549 95550 95551 95552 95553 95554 95555 95556 95558 95559 95560 95563 95564 95565 95567 95568 95569 95570 95571 95573 95585 95587 95589 95595 95601 95606 95607 95612 95613 95615 95623 95627 95629

95631 95633 95634 95635 95636 95637 95638 95640 95641 95642 95645 95646 95651 95653 95654 95656 95659 95664 95665 95666 95667 95668 95669 95672 95674 95679 95681 95684 95685 95689 95690 95693 95694 95698 95701 95703 95709 95712 95713 95714 95715

95717 95720 95721 95724 95726 95728 95735 95910 95912 95913 95914 95915 95916 95917 95918 95919 95920 95922 95923 95925 95930 95931 95934 95935 95936 95937 95939 95941 95942 95943 95944 95947 95949 95950 95951 95955 95956 95957 95958 95960 95962

95963 95970 95972 95975 95977 95978 95979 95980 95981 95983 95984 95986 95987 96006 96007 96008 96009 96010 96011 96013 96014 96015 96016 96017 96021 96022 96023 96024 96025 96027 96028 96029 96031 96032 96033 96034 96035 96037 96038 96039 96040

96041 96044 96046 96047 96048 96050 96051 96052 96053 96054 96055 96056 96058 96059 96061 96062 96063 96064 96065 96067 96068 96069 96070 96071 96073 96075 96076 96078 96080 96084 96085 96086 96087 96088 96091 96092 96093 96094 96095 96096 96101

96103 96104 96105 96106 96107 96108 96109 96110 96111 96112 96113 96114 96115 96116 96117 96118 96119 96120 96121 96123 96124 96125 96126 96128 96129 96132 96133 96134 96135 96136 96141 96143 97001 97002 97004 97010 97011 97014 97016 97017 97019

97021 97022 97023 97026 97028 97029 97033 97037 97038 97039 97040 97041 97042 97044 97050 97053 97057 97063 97064 97065 97067 97101 97102 97106 97107 97108 97109 97111 97112 97114 97117 97119 97122 97125 97131 97133 97134 97135 97136 97137 97144

97147 97148 97149 97324 97326 97327 97329 97335 97336 97342 97343 97344 97345 97346 97347 97348 97350 97357 97358 97360 97361 97364 97368 97369 97370 97371 97374 97375 97376 97377 97378 97380 97386 97390 97391 97394 97396 97406 97410 97411 97412

97413 97414 97416 97417 97419 97420 97423 97424 97425 97426 97427 97429 97430 97431 97434 97435 97436 97437 97438 97441 97442 97443 97444 97446 97447 97449 97450 97451 97452 97453 97454 97455 97456 97457 97458 97461 97462 97463 97464 97465 97466

97469 97473 97476 97480 97481 97484 97486 97487 97488 97489 97490 97492 97493 97496 97497 97498 97499 97522 97523 97525 97530 97531 97532 97534 97536 97537 97538 97539 97541 97543 97544 97620 97621 97622 97623 97624 97625 97626 97627 97632 97633

Domestic - Delivery Area Surcharge Page 31 of 32

97635 97637 97638 97639 97640 97641 97710 97711 97712 97720 97721 97722 97730 97731 97732 97733 97734 97735 97736 97737 97738 97739 97740 97741 97750 97751 97752 97753 97754 97758 97759 97760 97761 97810 97812 97817 97818 97819 97820 97823 97824

97825 97826 97827 97828 97830 97831 97833 97834 97835 97836 97837 97839 97840 97841 97842 97843 97844 97845 97846 97848 97856 97857 97859 97861 97862 97864 97865 97867 97868 97869 97870 97873 97874 97875 97876 97877 97880 97883 97884 97885 97886

97901 97902 97903 97904 97905 97906 97907 97908 97909 97910 97911 97913 97917 97918 97920 98022 98024 98051 98068 98070 98220 98222 98224 98232 98236 98237 98238 98243 98244 98245 98250 98251 98253 98255 98256 98260 98261 98262 98263 98266 98267

98279 98280 98281 98283 98284 98288 98293 98295 98297 98303 98304 98305 98320 98323 98325 98326 98328 98330 98331 98336 98348 98349 98351 98355 98356 98357 98358 98361 98363 98365 98376 98377 98380 98381 98385 98394 98396 98526 98527 98528 98530

98533 98535 98536 98537 98538 98541 98542 98546 98548 98552 98555 98557 98560 98562 98564 98566 98568 98570 98575 98576 98580 98582 98583 98585 98586 98588 98589 98591 98592 98593 98596 98597 98601 98602 98603 98605 98610 98611 98612 98613 98616

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 40 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 US 48 DAS Extended ZIP Codes 98617 98619 98620 98621 98623 98625 98628 98631 98635 98637 98638 98639 98640 98643 98647 98648 98649 98650 98651 98670 98672 98673 98675 98812 98813 98814 98815 98816 98817 98819 98822 98826 98827 98828 98829 98830 98831 98832 98833 98834 98836

98840 98841 98843 98844 98845 98846 98847 98848 98849 98850 98851 98852 98853 98855 98856 98857 98858 98859 98860 98862 98921 98922 98923 98925 98929 98932 98933 98935 98936 98937 98938 98939 98946 98947 98950 98951 98952 98953 99003 99004 99006

99008 99009 99012 99013 99014 99015 99017 99018 99020 99022 99023 99026 99029 99030 99031 99032 99033 99034 99036 99039 99040 99101 99103 99105 99107 99109 99110 99111 99113 99114 99115 99117 99118 99119 99122 99123 99124 99125 99126 99127 99128

99129 99130 99131 99133 99134 99135 99136 99137 99138 99139 99140 99141 99143 99144 99146 99147 99148 99149 99150 99151 99152 99153 99154 99155 99156 99157 99158 99159 99160 99161 99166 99167 99169 99170 99171 99173 99176 99179 99180 99181 99185

99320 99321 99322 99326 99328 99329 99330 99332 99333 99335 99341 99343 99344 99345 99346 99347 99348 99349 99350 99356 99357 99359 99360 99361 99363 99371 99401 99402

Domestic - Delivery Area Surcharge Page 32 of 32

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 41 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 Remote HI ZIP Codes 96703 96704 96705 96708 96710

96713 96714 96715 96716 96718

96719 96720 96721 96722 96725

96726 96727 96728 96729 96732

96733 96738 96739 96740 96741

96742 96743 96745 96746 96747

96748 96749 96750 96751 96752

96753 96754 96755 96756 96757

96760 96761 96763 96764 96765

96766 96767 96768 96769 96770

Domestic - Delivery Area Surcharge Page 1 of 1

96771 96772 96773 96774 96775

96776 96777 96778 96779 96780

96781 96783 96784 96785 96788

96790 96793 96796

Case 3:16-cv-05856 Document 1-2 Filed 10/11/16 Page 42 of 42

Area Surcharge ZIP Code Listing 2016 A Delivery Area Surcharge applies to packages delivered to the ZIP Codes listed below. A Pickup Area Surcharge will apply for On-Call Pickup requests at a residence in the ZIP Codes below.

Effective December 28, 2015 Remote AK ZIP Codes 99546 99547 99548 99549 99550 99551 99552 99553 99554 99555 99557 99558 99559 99560 99561 99563 99564 99565 99566 99569

99570 99571 99573 99574 99575 99576 99578 99579 99580 99581 99583 99584 99585 99586 99588 99589 99590 99591 99602 99604

99605 99606 99607 99608 99609 99612 99613 99614 99620 99621 99622 99623 99624 99625 99626 99627 99628 99629 99630 99632

99633 99634 99636 99637 99638 99640 99641 99642 99643 99644 99647 99648 99649 99650 99651 99653 99655 99656 99657 99658

99659 99660 99661 99662 99663 99665 99666 99667 99668 99670 99671 99675 99676 99677 99678 99679 99680 99681 99682 99683

99684 99685 99686 99688 99689 99690 99691 99692 99693 99694 99695 99696 99697 99704 99714 99720 99721 99722 99723 99724

99726 99727 99729 99730 99731 99732 99733 99734 99736 99737 99738 99739 99740 99741 99742 99743 99744 99745 99746 99747

99748 99749 99750 99751 99752 99753 99754 99755 99756 99757 99758 99759 99760 99761 99762 99763 99764 99765 99766 99767

99768 99769 99770 99771 99772 99773 99774 99776 99777 99778 99779 99780 99781 99782 99783 99784 99785 99786 99787 99788

99789 99790 99791 99820 99825 99826 99827 99829 99830 99832 99833 99835 99836 99840 99841 99850 99903 99918 99919 99920

Domestic - Delivery Area Surcharge Page 1 of 1

99921 99922 99923 99925 99926 99927 99929 99950

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 1 of 367

EXHIBIT C

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 2 of 367

2016 UPS ® R ate and Service Guide

Retail Rates Updated January 6, 2016

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 3 of 367

Essential Contacts Support UPS Customer Service ups.com® 1-800-PICK-UPS® 1-800-877-1548 En Español 1-800-782-7892 International 1-800-811-1648 Billing 1-800-554-9964 Hazardous Materials 1-800-833-0056 Hearing Impaired – TTY/TDD [email protected] International Shipping ups.com/international 1-800-782-7892 Zone Charts View or download at ups.com/rates

WorldShip® Technical Support ups.com/worldshipsupport 1-888-553-1118 UPS Package Design and Test Lab 1-877-877-7229 UPS CampusShip® Support Help Desk: 1-877-289-6418 (United States) Eform: ups.com/eform Help Desk Listing for other Countries:   campusship.ups.com/techsupport UPS® Ground Time in Transit ups.com/maps

Freight Services UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 4-6. Air Freight Services ups-scs.com/airfreight 1-800-443-6379

UPS Worldwide Express Freight® ups.com/worldwideexpressfreight 1-800-782-7892

UPS Freight® – LTL ltl.upsfreight.com 1-800-333-7400 (LTL)

UPS Worldwide ExpeditedTM Ground Freight ups-scs.com 1-800-443-6379

UPS Solutions Visit ups.com/solutions to view the full portfolio of UPS services. The UPS Store® theupsstore.com 1-858-455-8800

UPS Mail Innovations® upsmailinnovations.com 1-800-500-2224

UPS Capital® upscapital.com 1-877-263-8772

UPS Supply Chain Solutions® ups-scs.com 1-800-742-5727

Stay on top of the latest UPS news, announcements and critical updates via e-mail at ups.com/subscribe.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 4 of 367

How To Use This Guide Find what you need to ship your packages – from services and rates to packaging and payment – in the following pages. For your convenience, the UPS® Rate and Service Guide is divided into five sections that cover each of the primary steps involved in preparing and processing a shipment. At the beginning of each section, further detail as to what is covered in that section is provided.

Section 1 Choosing a Service

Pages 3-9

Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply.

Section 2 Preparing a SHIPMENT

Pages 10-24

Information about how you package a shipment, determine the rate and get the shipment to UPS is provided.

Section 3 Determining the Rate

Pages 25-132

Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are available.

Section 4 Tracking and Payment

Pages 133-138

Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation and various billing and payment options.

Section 5 UPS® TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES Essential information is provided regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages and UPS Worldwide Express Freight® pallets in the United States.

Pages 139-170

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 5 of 367 ups.com® 1-800-PICK-UPS®

2

Table of Contents In this UPS Rate and Service Guide, you will find the 2016 UPS Package Retail Rates for the 48 contiguous states, effective December 28, 2015 (unless otherwise noted). Shippers who do not receive Daily Rates will be charged Retail Rates. This Guide also applies to customers who have packages processed at locations of The UPS Store®, UPS Customer Centers, UPS Authorized Shipping Outlet locations or UPS Alliance Locations.* You will also find service and rate information for UPS freight services including Air Freight and Less-Than-Truckload. The most current version of this guide can be downloaded at ups.com/rates. *Rates charged by UPS Authorized Shipping Outlet locations or UPS Alliance Locations may vary from the rates set forth herein.

Choosing a Service

Determining the Rate (continued)

UPS® Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Export (continued)   UPS Worldwide Saver® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79   UPS Worldwide Expedited® . . . . . . . . . . . . . . . . . . . . . . . . . . 82  UPS® Standard   To Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85   To Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Service Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preparing a Shipment Special Packaging Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Packaging Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Determine the Weight and Size . . . . . . . . . . . . . . . . . . . . . . . 16 Shipping Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Pickup and Drop-off Availability . . . . . . . . . . . . . . . . . . . . . . 23

Determining the Rate Determine the Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Determine the Rate and Zone . . . . . . . . . . . . . . . . . . . . . . . . . 27   West and East State Classifications . . . . . . . . . . . . . . . . . . . . 28   Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29    Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29    Canada Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33   UPS® Standard Zone Chart (to Mexico) . . . . . . . . . . . . . . . 38   Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39    Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39    UPS 3 Day Select® and     UPS Standard Zone Chart (from Canada) . . . . . . . . . . . . . 42    UPS Standard Zone Chart (from Mexico) . . . . . . . . . . . . . . 43 Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44   UPS Next Day Air® Early . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44   UPS Next Day Air® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48   UPS Next Day Air Saver® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52   UPS 2nd Day Air A.M.® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56   UPS 2nd Day Air® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60   UPS 3 Day Select® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  UPS® Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68   UPS Next Day Air® Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . 72   UPS 2nd Day Air® Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72   UPS 3 Day Freight® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72   UPS Next Day Air® Freight NGS . . . . . . . . . . . . . . . . . . . . . . . 73   UPS 2nd Day Air® Freight NGS . . . . . . . . . . . . . . . . . . . . . . . . 73   UPS 3 Day Freight® NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74   Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74   UPS Worldwide Express Plus® . . . . . . . . . . . . . . . . . . . . . . . . 75   UPS Worldwide Express® . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75   UPS Worldwide Express Freight® . . . . . . . . . . . . . . . . . . . . . . 78

Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91   Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91   UPS Worldwide Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . 92   UPS Worldwide Express NA1® . . . . . . . . . . . . . . . . . . . . . . . . 92   UPS Worldwide Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92   UPS Worldwide Express Freight . . . . . . . . . . . . . . . . . . . . . . . 95   UPS Worldwide Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96   UPS Worldwide Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . 99   UPS 3 Day Select® from Canada . . . . . . . . . . . . . . . . . . . . . 102  UPS® Standard   From Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103   From Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Value-Added Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108  Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110   UPS Returns® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115   Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122   UPS Freight® LTL (Less-Than-Truckload) . . . . . . . . . . . . . . . 124   UPS Worldwide ExpeditedTM Ground Freight . . . . . . . . . . . 126 Other Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117   Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123   UPS Freight LTL (Less-Than-Truckload) . . . . . . . . . . . . . . . 125   UPS Worldwide Expedited Ground Freight . . . . . . . . . . . . . 127 Customs Brokerage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Tracking and Payment Track Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Reviewing Your Invoice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

UPS Tariff/Terms and Conditions of Service – United States Table of Contents for UPS Tariff/Terms   and Conditions of Service – United States . . . . . . . . . . . . 140 UPS Tariff/Terms and Conditions of Service –   United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 6 of 367

2016 Updates Updates to this guide are as follows: January

2 6

January

February

12

n Third Party Billing Service Service description has been updated. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 116

n Third Party Billing Service Service description has been updated. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 116

n UPS® Tariff/Terms and Conditions of Service – United States The UPS Tariff/Terms and Conditions of Service – United States have been updated. . . . . . page 140

n Residential Surcharge The UPS Ground with Freight Pricing rate has changed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 119

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 7 of 367

How To Use This Guide Section 1 Choosing a Service Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply. n Overview of UPS® services.

Pages 4-6

n Review service restrictions for domestic, export and import shipments.

Pages 7-9

Section 2 Preparing a SHIPMENT Section 3

DETERMINING THE RATE

Pages 10-24

Pages 25-132

Section 4 TRACKING AND PAYMENT

Pages 133-138

Section 5

Pages 139-170

UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 8 of 367 ups.com® 1-800-PICK-UPS®

4

UPS® Services United States Only – Package Same Day

1 Day

2 Days

3 Days

Within 5 Days

Page

UPS Next Day Air Early

●

44

UPS Next Day Air

●

48

® ®

UPS Next Day Air Saver

®

52

●

UPS 2nd Day Air A.M.®

●

56

UPS 2nd Day Air®

●

60

UPS 3 Day Select

®

64

●

UPS Ground

●

68

UPS Ground with Freight Pricing*

●

6

®

United States, Canada and Puerto Rico – Air Freight 1 Day

2 Days

Within 3-4 Days

Page

UPS Next Day Air® Freight

●

72

UPS Next Day Air Freight NGS

●

73

®

UPS 2nd Day Air Freight

●

UPS 2nd Day Air Freight NGS

●

® ®

72 73

UPS 3 Day Freight®

●

72

UPS 3 Day Freight® NGS

●

73

*UPS Ground with Freight Pricing is a contract-only offering until February 2016.

Notes: – S ome shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments, visit ups.com® or call 1-800-PICK-UPS® for package and ups-scs.com/terms or 1-800-443-6379 for Air Freight. – Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. – Import services are not available for UPS international package and UPS Worldwide Express Freight® services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet. Hold at Location available for UPS Worldwide Express Freight at UPS Worldwide Express Freight Centers. –A  ir Freight services are not available at locations of The UPS Store, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot and Staples) or any UPS Authorized Shipping Outlet.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 9 of 367 ups.com® 1-800-PICK-UPS®

UPS Services  5 Choosing a Service

UPS® Services Between the U.S. and Mexico – Freight 2 -3 Days UPS Worldwide ExpeditedTM   Air Freight UPS Worldwide Expedited   Ground Freight

2-5 Days

DayDefinite

Page

*

●

TM

*

●

UPS Standard LTL ®

**

●

International Destinations – Export and Import Package and Freight 1-3 Days

2-5 Days

Within 3 Days

3-5 Day- Export Import Days Definite Page Page

UPS Worldwide Express Plus®

●

75

92

UPS Worldwide Express NA1

●

N/A

92

UPS Worldwide Express

●

75

92

UPS Worldwide Express Freight®

●

78

95

UPS Worldwide Saver®

●

79

96

82

99

®

®

UPS Worldwide Expedited

®

●

UPS 3 Day Select from Canada

N/A

102

UPS® Standard to/from Canada

●

85

103

UPS® Standard to/from Mexico

●

88

105

* *

* *

®

UPS Air Freight Direct

®

UPS Air Freight Consolidated

●

● ®

●

*Call 1-800-443-6379 for rates and additional information. UPS Worldwide Expedited Air Freight and UPS Worldwide Expedited Ground Freight services are available January 2, 2016. Delivery is guaranteed when UPS is the customs broker. **Available January 2, 2016. Call 1-800-333-7400 for rates and additional information.

Notes: – Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments, visit ups.com® or call 1-800-PICK-UPS® for package and ups-scs.com/terms or 1-800-443-6379 for Air Freight and UPS Worldwide Expedited Ground Freight. – Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. – Import services are not available for UPS international package and UPS Worldwide Express Freight services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet. Hold at Location available for UPS Worldwide Express Freight at UPS Worldwide Express Freight Centers. –A  ir Freight and UPS Worldwide Expedited Ground Freight services are not available at locations of The UPS Store, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot and Staples) or any UPS Authorized Shipping Outlet.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 10 of 367 ups.com® 1-800-PICK-UPS®

6

UPS® Services Service

Delivered By

Destinations

Other Information

UPS FREIGHT LTL (LESS-THAN-TRUCKLOAD) ®

LTL

– End of scheduled business day – Backed by day-definite, on-time guarantee at no additional charge in the 48 contiguous states, and to and from Canada

– All 50 states, Canada, Mexico, Puerto Rico, U.S. Virgin Islands and Guam

– Regional, interregional and long-haul LTL services – More than 45,000 one- and two-day lanes nationwide – No Fee Guarantee applies to current UPS Freight Tariff customers only

LTL Guaranteed

– End of scheduled business day

– Direct service points in the 48 contiguous states and Canada

– Guaranteed service available for customers with contracts and/or pricing other than the current UPS Freight Tariff

LTL Guaranteed A.M.

– 12:00 p.m. of scheduled business day

– Select destination points in the 48 contiguous states

– Guaranteed service with up-charge applied to existing LTL pricing provisions

LTL Urgent

– Guaranteed capabilities for ship­ments that require faster delivery than standard LTL service or specific time-definite delivery

– All 50 states, Canada, Mexico, Puerto Rico, U.S. Virgin Islands and Guam

– Customized solutions for unique LTL trans­portation needs – Call 1-800-644-0900 for rates and to schedule service

ADDITIONAL UPS FREIGHT SERVICES Trade Show Services

Our Trade Show specialists help you select package and freight shipping solutions for your exhibit and supporting materials to and from the show: – Advance warehousing, round-the-clock tracking and on-time performance guarantee* provide peace of mind for your trade show shipping – On-site UPS Trade Show representatives to assist with return shipping needs – Customs Brokerage and Air Freight services available when exhibiting internationally – Call 1-800-988-9889 to speak to a trade show specialist about your show

Temperature Protection Services

– Seasonal protection (October through April) for commodities with a freeze point of 32 degrees Fahrenheit or lower – Refrigerated unit service available in select markets – Call 1-800-644-0900 for fees and more information

Consolidation and Distribution

– Consolidate shipments from multiple origins; distribute from one origin to multiple destinations – Call 1-866-598-5814 for fees and more information

MULTIPLE-PACKAGE SHIPMENTS Ideal for multiple-package shipments where a pallet is not required. Each package has its own shipping label and unique tracking number. UPS Ground with Freight Pricing**

– Guaranteed day-definite UPS® Ground delivery within one to five business days in the 48 contiguous states. – With UPS Ground with Freight Pricing, customers have the ability to rate and ship UPS Ground service using LTL shipment characteristics, such as Freight Class. Visit ups.com/gfp for more information about shipment eligibility and rates.

*For inbound trade show shipments only. **UPS Ground with Freight Pricing is a contract-only offering until February 2016.

Notes: – Contact 1-800-333-7400 for all your UPS Freight LTL (Less-Than-Truckload) needs. – UPS Freight Services are governed by Rules and Charges Tariffs for Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – Available at select locations of The UPS Store® or UPS Authorized Shipping Outlet. – Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 11 of 367 ups.com® 1-800-PICK-UPS®

Service Restrictions  7 Choosing a Service

Domestic, Export and Import

Service Restrictions PACKAGE

Hazardous Materials and International Dangerous Goods UPS will accept domestic Air Dangerous Goods ship­ments prepared under D.O.T. 49 C.F.R. or the Interna­tional Air Transport Association (IATA) regulation sets. The domestic Hazardous Materials and Inter­national Dangerous Goods function­ality is integrated into the current version of WorldShip®. Contact the Hazardous Materials Support Center at 1-800-554-9964 for more information. Select Hazardous Materials, as defined and regulated under Title 49 of the Code of Federal Regulations (49 C.F.R.), and Dangerous Goods, as defined under the International Civil Aviation Organization (ICAO) and published in the IATA Dangerous Goods Regulations, are accepted for trans­portation only as a contractual service domestically within and between all 50 states and Puerto Rico, and inter­nationally within or between defined service areas. Setting Up Service for Hazardous Materials and Dangerous Goods To receive Hazardous Materials or Dangerous Goods service, including UPS® Standard to Canada, the shipper must have a Scheduled Pickup account and agree to the provi­sions set forth in the online UPS Dangerous Goods Agreement Checklist or an approved prior domestic or inter­national agreement, or have these same provisions incor­porated into their existing customized contract. Location Restrictions for Ground and Air Services UPS does not accept hazardous mate­ rials, including Consumer Commodities, Other Regu­lated Materials for Domestic Transport Only (ORM-D), Limited Quantities and combustibles, via UPS® Ground service to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands,

WA. Many products that are not regulated or do not require shipping papers via UPS Ground are fully regu­ lated when transported via aircraft. Hazardous Materials are accepted for transporta­tion via UPS Air Services to and from Alaska, Hawaii, Puerto Rico and Catalina Island only in passenger air­craft quantities (some class 9 excep­tions are listed in the UPS Chemical Table) and pre­pared accord­ing to the require­ments set forth in either Title 49 of the Code of Federal Regulations (49 C.F.R.) or in the IATA regulations and the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com/hazmat. UPS 3 Day Select® When preparing Hazardous Materials packages for UPS 3 Day Select, pack­ ages must be prepared in accord­ance with the applicable air regulations. Many products that are not regulated or do not require shipping papers via UPS Ground are fully regulated when transported via aircraft. Hazardous Materials are accepted for transporta­tion in UPS 3 Day Select only in passenger aircraft quantities (some class 9 excep­ tions are listed in the UPS Chemical Table) prepared according to the requirements set forth in either Title 49 of the Code of Federal Regu­la­tions (49 C.F.R.) or in the IATA regulations and the UPS Guide for Shipping Ground and Air Hazardous Materials, available at ups.com/hazmat. Other Regulated Materials (ORM-D)/ Limited Quantities (Ltd Qty) Other Regulated Materials (ORM-D) and Limited Quantity (Ltd Qty) ship­ ments prepared under HM-215K are accepted for transportation without Hazardous Materials shipping papers and without a contract, only within the 48 contiguous states via UPS Ground, UPS Ground with Freight Pricing and via UPS Standard to Canada

and UPS Ground Intra-Alaska and Intra-Oahu services, when properly classified, packaged and marked, provided the shipper has reviewed the service restrictions with a UPS representative. UPS Ground and UPS Ground with Freight Pricing are not available for ORM-D/Limited Quantity shipments to and from Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA. Ltd Qty (HM-215K) pack­ages shipped via UPS domestic Air Services and UPS 3 Day Select within the U.S. and Puerto Rico, and Consumer Com­modity and Ltd Qty shipments to International Dangerous Goods (IDG) desti­nations, are accepted for trans­porta­tion on a con­tractual basis only. Dry Ice UPS accepts most non-Dangerous Goods shipments containing dry ice within the U.S. without requiring the shipper to enter into the UPS Dangerous Goods Agree­ment. Refer to page 117 for more infor­mation. International dry ice shipping is available on a contractual basis only. International Dangerous Goods (IDG) UPS accepts International Dangerous Goods on a contract basis only. The UPS Guide for Shipping International Dangerous Goods should always be used in conjunction with the most current IATA Dangerous Goods Regulations. UPS only transports Dangerous Goods to and from IDG countries. The Dangerous Goods Service handling charge applies to all packages and palletized shipments that require a “Shipper’s Declaration for Dangerous Goods.” Refer to page 118 for fees.

Notes: –U  PS Worldwide Express Freight® is included unless otherwise noted. –H  azardous Materials are not accepted for transportation using UPS Ground with Freight Pricing service or UPS Worldwide Expedited™ Ground Freight. – F or shipping Dangerous Goods and Hazardous Materials via Air Freight, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms or call 1-800-443-6379 for more information.  PS Freight® Services –U are governed by Rules and Charges Tariffs for Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – For additional service restrictions, refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 12 of 367 ups.com® 1-800-PICK-UPS®

8

Domestic, Export and Import

Service Restrictions PACKAGE

Prohibited and Restricted Goods Alcoholic Beverages Packages containing alcoholic bever­ages (beer, wine or spirits) are accepted for transportation only on a contractual basis. Shippers must be licensed and authorized under applicable law to ship alcoholic beverages. UPS does not accept packages containing beer or spirits for delivery to consumers. Alcoholic beverages are accepted for transportation only to certain states. To receive service for packages con­tain­­ ing alcoholic beverages, the shipper must enter into, and agree to, the pro­visions set forth in the approved UPS agree­ment for the trans­portation of alcoholic beverages shipments. Except for UPS Delivery Intercept® requests, requests to deliver to an alternate address ship­ments contain­ing alcoholic beverages are not available.

Notes: – UPS Worldwide Express Freight is included unless otherwise noted. – For Air Freight or UPS Worldwide Expedited™ Ground Freight service restrictions refer to ups-scs.com/terms. – UPS Freight® Services are governed by Rules and Charges Tariffs for Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – For additional service restrictions, refer to the “UPS Tariff/ Terms and Conditions of Service – United States” beginning on page 140.

C.O.D. Collect on Delivery (C.O.D.) service is not available for international services except for U.S. imports from Canada. C.O.D. service is not available for UPS Worldwide Express Freight®. C.O.D. service is also not available when using a UPS 3 Day Select® or a UPS® Ground ship­ping document. Firearms, Ammunition and Weapons Firearms, ammunition and weapons (including inert and replica explosive weapons) will be accepted for trans­­ portation only according to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. Jewelry International jewelry shipments are subject to maximum value restrictions that vary by destination as set forth at ups.com/jewelry.

Maximum Length The maximum length per domestic, export or import package is 108 inches.

Additionally, more restrictive value limits apply for certain packages and pallets.

Maximum Size The maximum size per domestic, export or import package is 165 inches in length and girth [(2 x width) + (2 x height)] com­bined. For irregularly shaped pack­ages, refer to page 17 for instruc­tions. UPS Worldwide Express Freight pallets are subject to maximum size restrictions (which vary by origin and desti­nation) as set forth at ups.com/media/en/wwef_max_dim. pdf. Prior approval is required to ship UPS Worldwide Express Freight shipments exceeding maximum size or weight restrictions.

Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information on maximum allow­able values and liability limitations.

Maximum Declared Values Shippers are prohibited from shipping, and UPS does not accept for transpor­ tation, packages having a value of more than $50,000.00 except for a package eligible for the Enhanced Maximum Declared Value of $70,000.00 per package, as set forth in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. A package is eligible only if it is a domestic UPS Next Day Air® delivery service shipment, is tendered pursuant to shipper’s scheduled pickup service, is processed for shipment using a UPS Shipping System (declarations of value on paper source documents are not eligible), and does not contain hazardous materials or a perishable commodity. For UPS Worldwide Express Freight, UPS does not accept for trans­por­ta­tion pallets having a value of more than $100,000.00 per pallet.

Maximum Weight For domestic package shipments, the maximum actual weight per package is 150 pounds. For international ship­ments, the maximum weight of a package may vary by desti­nation or origin. UPS Worldwide Express Freight pallets are subject to maximum weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_ dim.pdf. Prior approval is required to ship UPS Worldwide Express Freight shipments exceeding maximum size or weight restrictions. Call the UPS International Customer Service Center at 1-800-782-7892 for more information. Maximum Weight for a Hazardous Materials and International Dangerous Goods Package The maximum weight for a Hazardous Materials and International Dangerous Goods package is 70 pounds, unless further restricted by the regulations set forth in 49 C.F.R. or IATA regulations. Maximum weight for a non-Hazardous Materials package shipment containing dry ice is 150 pounds. Consult the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com/hazmat or call the Hazardous Materials Support Center at 1-800-554-9964 for more information.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 13 of 367 ups.com® 1-800-PICK-UPS®

Service Restrictions  9 Choosing a Service

Domestic, Export and Import

Service Restrictions PACKAGE

Prohibited and Restricted Goods (continued) Restricted and Prohibited Articles (Export and Import) It is the shipper’s responsibility to com­ply with current government regu­lations or laws applicable in each country. Shipments are subject to inspection and possible delay by customs officials or representatives of other government agencies. Certain countries have additional prohibited or restricted articles. For more information, call the UPS International Customer Service Center at 1-800-782-7892. The following items are restricted for international shipping. They may be shipped into the U.S., and to countries outside the U.S., only where service is allowed on a contractual basis: – Alcoholic beverages – Animal products, non-domesticated (e.g., mother of pearl inlay, snakeskin watch bands) – Articles of high/unusual value – Biological substances, Category B and exempt human or animal specimens – Dangerous goods – Electronic cigarettes – Firearms and weapons (including inert and replica explosive weapons) – Furs – Gold or other precious metals – Live animals* – Perishables – Personal effects** – Plants – Seeds – Tobacco The following items are not accepted for transportation by UPS into the U.S. or to countries outside the U.S.: – Ammunition (except as expressly provided in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140)

–B  ank bills, notes or currency (other than coin) – Corpses, cremated or disinterred remains – Fireworks – Hazardous waste – Industrial diamonds – Ivory – Marijuana, including marijuana intended for medicinal use – Postage stamps – Shark fins – Shipments prohibited by law Tobacco Shipments containing tobacco or tobacco products, as those terms are variously defined under applicable state law (“Tobacco Product Shipments”), are accepted for transportation only from shippers who are licensed and author­ ized to ship tobacco and tobacco products pursuant to applicable laws. Tobacco Product Shipments shipped to a consumer will only be accepted for transportation as a contractual service. However, because UPS prohibits shipments of cigarettes to consumers under any circumstances, UPS does not offer a contractual service for the delivery of cigarettes to consumers. To receive service for Tobacco Product Shipments shipped to a consumer, the shipper must sign and agree to the provisions set forth in an approved UPS agreement for the transportation of tobacco products. For all other service for Tobacco Product Shipments, the consignee must be licensed and authorized to receive tobacco or tobacco products pursuant to all applicable federal, state, provincial or local laws or regulations and the shipment must conform to the terms, conditions, restrictions and prohibitions set forth at ups.com/tobacco at the time of shipping. It is the responsibility of the shipper to ensure that a shipment tendered to UPS, including a Tobacco

Product Shipment, does not violate any federal, state, provincial or local laws or regulations applicable to the shipment. All shipments, including shipments containing tobacco products, will be accepted for trans­portation only according to the “UPS Tariff/ Terms and Conditions of Service – United States” beginning on page 140. Tobacco products may not be shipped from a UPS Drop Box, UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®), locations of The UPS Store®, any UPS Author­ized Ship­ping Outlet or UPS Access PointTM location. Please call 1-800-PICK-UPS® for more information. UPS Returns® UPS Returns Services are not provided via UPS Next Day Air Saver® or UPS 2nd Day Air A.M.® services. Hazardous Materials or Dangerous Goods pack­ ages, pallets requir­ing shipping papers and pack­ages containing firearms cannot be retrieved via UPS Returns Services. Biological sub­stances and dry ice can be retrieved via UPS Returns Services. No other restricted or prohibited articles may be retrieved with UPS Returns Services. Refer to page 158 for value limits on UPS Returns Services ship­ments. Multiplepiece shipments are not available for UPS Returns Services shipped within the 50 states and Puerto Rico.

Notes: –U  PS Worldwide Express Freight® is included unless otherwise noted. – F or Air Freight or UPS Worldwide Expedited™ Ground Freight service restrictions refer to ups-scs.com/terms. – Import services are not available for UPS international package services at locations of The UPS Store, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot and Staples) or any UPS Authorized Shipping Outlet.  PS Freight® Services –U are governed by Rules and Charges Tariffs for Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – For additional service restrictions, refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. *Select live animals may be shipped only pursuant to the restrictions and conditions set forth at ups.com/animals. **Limited shipping of personal effects is avail­able at The UPS Store and any UPS Customer Center.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 14 of 367

How To Use This Guide Section 1

CHOOSING A SERVICE

Pages 3-9

Section 2 PREPARING A SHIPMENT Information about how you package a shipment, determine the rate and get the shipment to UPS are provided. n Review tips for special packaging.

Pages 11-15

n Determine the weight and size.

Pages 16-20

n Select automated or manual processing options, including online shipping solutions, shipping documents and the UPS Waybill.

Pages 21-22

n Arrange for a UPS pickup or drop-off at a variety of locations that accept UPS packages.

Pages 23-24

Section 3

DETERMINING THE RATE

Pages 25-132

Section 4 TRACKING AND PAYMENT

Pages 133-138

Section 5

Pages 139-170

UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 15 of 367 ups.com® 1-800-PICK-UPS®

Special Packaging Needs   11

Special Packaging Needs PACKAGE If you ship the following items, consider their special packaging needs.

Batteries

Bundled or Strapped Boxes Only same-sized boxes may be strapped together. Use a minimum of four criss­crossed bands, two in each direction. An address label must be placed on each box. When strapping boxes together, each box must be strong enough to hold the total weight of the strapped bundle. For example, if two 15-pound boxes are banded together into a 30-pound package, both components should be in boxes with at least a 30-pound weight capacity. An Additional Handling charge may apply. Refer to page 117 for more information.

Electronic Media To ship electronic media that contain sensitive personal information (such as personal financial or health information), we recommend that you do not use an envelope, letter packaging, UPS Express® Envelope, UPS Express® Envelope – Reusable, UPS Express® Pak or UPS Express® Pad Pak. UPS provides special pack­aging, the UPS Express® Hard Pak – Secure, which is designed to help you ship sensitive electronic media. Call 1-800-PICK-UPS® or your sales representative for more infor­mation. You can also ship electronic media con­tain­ing sensitive personal information by packaging it with a duplicate shipping label in an inner container that can be securely sealed. Place the inner container in a new outer cor­rugated box. Seal all flaps securely. Prior to packaging, mark the electronic media with iden­ tifiable information such as your company name, reference number or your UPS shipping number. Additionally, the shipper should retain a copy of the data and secure the data on the electronic media through encryption or other tech­nological means.

Fabric and Wallpaper Rolled goods travel best when shipped in corrugated boxes. If a fabric or wallpaper roll is shipped in a bag, UPS recommends a bag with a minimum thickness of six mils. Make sure the bag is tightly wrapped and taped against the roll to reduce the risk of tearing. A tail on an item shipped in a bag must be compressed to the body of the item using tape. Place the address label on a flat surface of the item being shipped. Place duplicate address labels inside cores or between top layers of material. An Additional Handling charge may apply. Refer to page 117 for more information.

Preparing a Shipment

A variety of batteries are regulated as hazardous materials by the U.S. Department of Transportation (DOT) and International Air Transport Association (IATA). For assistance in determining whether or not your battery shipment is regulated, please call the DOT’s Hazardous Materials Info-line at 1-800-467-4922. Batteries requiring shipping papers may only be tendered by contract hazmat shippers. (See the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com/hazmat.) Any device with batteries installed must have its on/off switch protected from being activated, or have the batteries removed with the terminals protected. Simple devices like flashlights or rechargeable drills can generate a dangerous amount of heat if accidentally activated. Electronic items sent for repair, such as computers and cell phones, should be sent without batteries. For addi­tional information regarding the shipment of batteries, please go to ups.com® and enter “Batteries” in the search field.

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12

Special Packaging Needs PACKAGE

Irregularly Shaped Items and Bare Metals Tape the address label on a flat surface of the item being shipped. Cover the label with clear tape. Do not use “flying tags” attached by string or metal. Blunt all sharp or protruding edges with taped-on, corrugated cardboard pieces. Protect the surface of the item as needed. An Additional Handling charge will apply. Refer to page 117 for more information.

Large and/or Heavy Packages Packaging materials need to be evaluated carefully for packages weighing more than 70 pounds. A UPS Heavy Package sticker is required whenever you ship packages weighing more than 70 pounds. Place the sticker to the right of the address label and write the package’s weight in the white box. It also helps to highlight every side of your package with Heavy Package highlight tape. This sends a warning to those who risk lifting your package, both your employees and ours. Customers with a UPS account can request supplies, free of charge, by selecting “Order Supplies” from the left side of the ups.com® homepage or by calling 1-800-PICK-UPS®. An Additional Handling charge will apply. Refer to page 117 for fees.

Tires Apply a wide band of pressure-sensitive tape through the center and completely around the body of the tire so that the tape is attached to itself. Attach your address label to the tape band where it covers the tread. Cover the entire label with clear tape. An Additional Handling charge will apply. Refer to page 117 for more information.

Packaging Assistance Packaging Advisor The Packaging Advisor is an online tool that takes the guesswork out of packing and helps you determine just what you need by walking you through industry guidelines. Depending on your entries, the Packaging Advisor will provide guidelines about exterior carton, interior cushioning, product placement, closure and shipping label placement. Visit ups.com/packaging. UPS Package Design and Test Lab The UPS Package Design and Test Lab helps customers find effective, sustainable and cost-efficient pack­ a­ging for products. Packaging engineers evaluate the current or proposed package, conduct a variety of industry-accepted tests and prepare a written report that recommends modifications to improve performance, economy and efficient use of materials. The UPS Package Design and Test Lab also monitors the latest developments in package-testing research worldwide. And the UPS Package Design and Test Lab can assist in finding environmentally friendly packaging solutions that provide adequate product protection. Contact the UPS Package Design and Test Lab at 1-877-877-7229 for more details and pricing information. Packing Services Have your items organized and expertly packed at your nearest location of The UPS Store®. Many locations of The UPS Store also offer custom handling and packaging for large items – from blanket wrap to custom cartons and crating. Regardless of the size and shape of your items, locations of The UPS Store can handle your shipping needs, including LTL shipments. With the Pack & Ship Guarantee, partici­pat­ing locations will pack your item, ship via UPS and if that item is damaged or lost in transit, you’ll be reim­bursed. Visit theupsstore.com/guarantee for details. For more information on all the services avail­able at The UPS Store or to find a location near you, please visit theupsstore.com or call 1-800-PICK-UPS.

12 LBS

1 OF 2

TIONAL S INTERNA SHIPPER (123) 456-7890 RE STREET 5TH FLOOR 29 ANYWHE 1550 W AZ 85027-31 PHOENIX

SMITH SHIP JOHN654-3210 (987) R4 TO: ABC COMPANY 3 FLOO BUILDING STREET 123 MAIN CITY

SALT

LAKE

UT 841

UND 5671 UPS GRO123 45E 03 1234 ING #:

TRACK

1Z

72

0-66 UT 8417

0-00

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 17 of 367 ups.com® 1-800-PICK-UPS®

Packaging Guidelines  13

Packaging Guidelines UPS WORLDWIDE EXPRESS FREIGHT®, UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Preparing Your Freight Shipment Air Freight, LTL and UPS Worldwide Expedited Ground Freight Air Freight, LTL and UPS Worldwide Expedited Ground Freight shipments can include combinations of palletized items or boxes that are too large to ship using other UPS services. They can also include multiple non-palletized pieces. UPS will accept freight ship­ments of any weight. How­ever, mini­mum weight charges apply. Pre-authorization is required for Air Freight and UPS Worldwide Expedited Ground Freight shipments that exceed 120 inches in length, 84 inches in width, 76 inches in height or 5,000 pounds in weight.

Palletized Freight Palletizing freight helps multiple-piece shipments remain together and provides increased protection from damage. Each pallet, including its contents, is considered one piece.

over­hang. Anything overhanging the pallet edges may be damaged from punc­tures, abrasions and compression.

Air Freight or UPS Worldwide Expedited Ground Freight shipments, if your non-palletized ship­ment does not meet the minimum billable weight per piece, consider palletizing prior to UPS pickup.

Non-Palletized Freight Loose items, such as boxes or containers that have not been secured to a pallet, are considered non-palletized freight. Each loose item is considered one piece and can be shipped via Air Freight, LTL or UPS Worldwide Expedited Ground Freight services.

Palletizing Your Shipment Pallets are portable rigid platforms used to consolidate shipments and allow for ease of freight movement. Quality pallets are commonly made of either wood or plastic and can weigh between 20 and 70 pounds. Pallets should be large enough to accom­ modate the shipment without

UPS Worldwide Express Freight ship­ ments must be palletized, stackable, able to be lifted by forklift, and shrinkwrapped or banded to the pallet. For

Step-by-Step The following are basic step-by-step instructions for palletizing your freight shipments.

Palletizing Your Shipment

1. Select Pallets. – Choose pallets large enough to pre­ vent overhang of shipment pieces – Pallets must be sturdy enough to support the load • S elect pallets with closely spaced pallet deck boards • Never exceed the rated capacity of your pallet –D  o not select pallets with broken boards or protruding nail heads

1. S elect a four-way entry

2. S tack boxes in columns.

3. Use strapping with stretch

pallet for your freight shipment.

Avoid placing freight beyond pallet edges.

wrap to secure boxes to the pallet.

– P allets with four-way forklift entry are preferred as they help to improve handling and reduce damage to the shipment

Many locations of The UPS Store® can handle LTL freight packaging and shipping for you. Visit theupsstore.com for more information.

2. Stack Boxes on Pallet. For shipments that contain boxes or stackable pieces: – Ensure cartons are new and of proper strength to withstand stacking

Preparing a Shipment

UPS Worldwide Express Freight UPS Worldwide Express Freight is for palletized shipments. Pre-authorization is required for all UPS Worldwide Express Freight pallets exceeding maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/ wwef_max_dim.pdf. For UPS Worldwide Express Freight, scheduling a pickup or drop-off is required on all shipments through WorldShip®, UPS® Internet Ship­ping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com® or by calling 1-800-782-7892.

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14

Packaging Guidelines UPS WORLDWIDE EXPRESS FREIGHT®, UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Step-by-Step (continued) – S ecurely close, staple and/or seal cartons – Protect product from internal vibration with proper amounts of dunnage within cartons; no void areas/spaces between product or on top of carton – Remove old labels from shipping cartons and product – Affix labels with complete address information for the shipper and the consignee, to each piece – Align boxes in columns, corner to corner, for the greatest stacking strength – Avoid interlocking or rotating layer patterns – Do not align corners over the spaces between pallet deck boards – Boxes should not extend past the pallet edges – Do not pyramid the boxes; keep the top layer flat to prevent damage from top loads

help distribute the weight evenly and protect the bottom layer 3. Secure Shipment to Pallet. – Use a minimum of 60 gauge stretch wrap, five revolutions recommended; tie to pallet and across top to prevent shifting – For Air Freight, LTL and UPS Worldwide Expedited Ground Freight, label all handling units with shipper/con­sig­nee information and PRO Numbers (at minimum all four vertical sides, interior and exterior of the stretch wrapping); use markers if having adhesion issues – To ensure stability corner boards and banding are recommended –U  se three-way locking – nailed corners (not staples) on crates; angle board must extend from the deck board to the top of the pallet load – Insert layers of cardboard between layers of freight to absorb vibration; distribute the weight evenly

4. Label Shipment. – For UPS Worldwide Express Freight, apply labels to each side of the pallet and on top of the pallet. Each label should have telephone numbers and complete address information, including postal code of the shipper and the consignee – For Air Freight and UPS Worldwide Expedited Ground Freight, label each pallet with telephone numbers and complete address information, including postal code of the shipper and the consignee – Ensure information on the Bill of Lading (BOL) matches the shipment – Indicate in proper location on the BOL and check contract/tariff for liability limits if excess declared value is needed – Do not pyramid, ship or accept prohibited items or freight that overhangs the pallet

– Use a slip sheet under the load and every third layer when possible to

Protecting Your Palletized Shipment from Damage Solution

Description

Corner/Edge Boards

– Increase vertical stacking strength, prevent damage to corner edges and stabilize the load. – Should extend to the full height and length of the load and should be used on all corners.

Strapping or Banding

– Prevents pieces from getting lost or separated from the load. – S hould be drawn tightly to the load, possibly requiring running it underneath the top deck boards of the pallet.

Stretch Wrapping

– Use as an effective way to keep all pieces of a shipment together. – Should first be applied around the pallet and continued upward around the load. – Must be tight to prevent load shifting. – Capture the pallet when wrapping bottom layer. – Designed to stabilize the load, not to secure it to the pallet. – Strapping or banding should be used in conjunction with stretch wrap to secure the load to the pallet.

Top/Bottom Load Protector

– Layers of corrugated fiberboard or heavy paperboard. – Use to help evenly distribute the weight of shipments that can be stacked upon one another.

For any additional assistance with freight packaging, contact the UPS Package Design and Test Lab at [email protected] or call 1-877-877-7229.

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Packaging Guidelines  15

Packaging Guidelines UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Preparing Non-Palletized Freight If you do not plan to secure your ship­ ment to pallets, follow the steps below.

2. Use a container strong enough to support the weight of contents.

4. Reinforce edges to protect from bending. 5. Securely seal closures and seams with reinforced tape. 6. Label each piece with telephone numbers and complete address infor­ mation, including postal code of the shipper and the consignee.

Preparing for Pickup Your freight pickup request is initiated when you Create a Shipment for freight on ups.com®, WorldShip® or MyFreight.

Some Air Freight and UPS Worldwide Expedited Ground Freight shipment pickup requests require preauthorization.

How to Label Each piece of palletized or non-palletized freight must be clearly marked with telephone numbers and complete address information, including postal code of the shipper and the consignee. Indicate on freight labels if any pieces require C.O.D. service.

Pallets

Barrels and Drums

Crates

Coils

Rugs and Carpets

Boxes

Bags Bundles

Reels

Note: UPS Worldwide Express Freight does not accept non-palletized freight shipments.

Rolls

Bales Pails

Preparing a Shipment

1. Ship freight in corrugated boxes (avoid reusing boxes), crates or shipping containers.

3. Use at least two inches of appropriate cushioning material to protect internal items from each other and the corners, sides, top and bottom of containers. Appropriate cushioning material would include corrugated fiberboard, multiple layers of folded newspaper, styrofoam sheets, packing blankets, etc.

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16

Determine the Weight and Size PACKAGE

For All Domestic and International Shipments The Determine the Weight and Size information on this page and the next page are for package shipments only. For information on how to determine the weight and size for UPS Worldwide Express Freight® refer to page 18. Shipping rates are based on package weight and size (explained below and on the following page) and origin-todestination distance (refer to page 27 for Domestic, Export and Import). Billable weight is the weight used to calculate the rate. For domestic and international services, the bill­able weight will be the greater of the dimensional weight compared to the actual weight. How to determine billable weight. 1. Determine actual weight. Actual weight is the package weight rounded up to the next whole pound. Use a scale to determine the weight of the package. Round any fraction of a pound to the next whole pound for

H

L

W

UPS Express® Envelopes (letters) over eight ounces and all other packages. 2. Determine dimensional weight. Dimensional weight reflects package density, which is the amount of space a package occupies in relation to its actual weight. Dimensional weight may apply to all UPS domestic and international package services. Determine the package dimensions in inches. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number (for example, 1.00 to 1.49 will be considered 1, and 1.50 to 1.99 will be considered 2). Multiply the package length (longest side of the package) by the width by the height. The result is the cubic size in inches. For domestic shipments: Divide the cubic size in inches by 166 to determine dimensional weight in pounds. Increase any fraction to the next whole pound.

For international shipments: For export and import shipments, divide the cubic size in inches by 139 to determine the dimensional weight. Increase any fraction to the next whole pound. For UPS® Standard from Canada import shipments, divide the cubic size in inches by 166 to determine the dimensional weight. Increase any fraction to the next whole pound. 3. Determine billable weight. Compare the package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-package shipments, total the billable weight of all packages in the shipment. Note: For information on how to determine the rate applicable to UPS Ground with Freight Pricing, see page 6 and visit ups.com/gfp.

Domestic

U.S. Exportand Import

Dimensional Weight = L x W x H in Pounds 166

Dimensional Weight = L x W x H in Pounds 139

L = Length in inches W = Width in inches H = Height in inches

L = Length in inches W = Width in inches H = Height in inches

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 21 of 367 ups.com® 1-800-PICK-UPS®

Determine the Weight and Size   17

Determine the Weight and Size PACKAGE

For All Domestic and International Shipments (continued) Additional Information on Determining Weight and Size.

– UPS Express Pak rates apply for export shipments that weigh two pounds or less, do not exceed $100.00 in customs value and UPS Express Pak is selected at the time of shipping. – Irregularly Shaped Packages: If the package has a bulge or is irreg­ ularly shaped, measure the length, width and height of the package at its extreme points, which may include the bulge or irregular aspects of the package. Treat the irregularly shaped package as if it were in a regular rectangular box. Measure the length, width and height of the package from its extreme points.

Tails – A tail on an item shipped in a bag should be measured for the amount of space it takes up in a reasonably compressed fashion. Any tail that is created by placing an item in a bag must be compressed and taped to the body of the item. – Packages that exceed UPS weight and size limits are not accepted for transportation. If found in the UPS system, they are subject to an Over Maximum Limits charge. Refer to page 118 for more information. For Maximum Weight service restrictions, refer to page 8. For shipments over 150 pounds other than UPS Worldwide Express Freight®, refer to pages 72 and 73 for Air Freight and page 6 for UPS Freight® Less-Than-Truckload and page 5 for UPS Worldwide ExpeditedTM Ground Freight for more information.

Large Packages are subject to a min­i­ mum billable weight of 90 pounds. An Additional Handling charge will not be assessed when a Large Package Surcharge is applied. − Shippers are responsible for provid­ing accurate and complete shipment information on the ship­ping document or in the automated processing system used, including service selected, number, weight and dimensions of packages. UPS reserves the right to audit any package and/or invoice to verify service selection, package dimensions or weight and applica­ bility of any charges. As part of that audit, UPS may weigh and measure any package tendered to UPS using any method UPS deems appropriate including, but not limited to, multi­ dimensional measuring devices. If any aspect of the shipment information provided by the shipper is incomplete or incorrect as determined by UPS in its sole and unlimited discretion, UPS may in its sole and unlimited discretion adjust charges at any time. Follow the instructions on this page and the previous page to determine the billable weight for your package shipments. Refer to page 18 for UPS Worldwide Express Freight.

– A Large Package Surcharge may apply to domestic and international shipments. A package is considered a “Large Package” when its length (longest side of the package) plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches.

L H

W

WorldShip®, UPS® Internet Shipping, UPS CampusShip®, UPS Ready®, UPS marketplace shipping solutions and applications available in the UPS® Developer Kit will automatically calculate dimensional weight when you enter the package weight and dimensions.

Notes: – Size limits indicated by a box manufacturer may not reflect exterior dimensions of a pack­ age, including where a package may have bulges or otherwise may not be uniform across each plane, and should not be used as a substitute for actual length, width and height measurements in determining dimen­ sional weight. – Improper packaging may result in the alter­ ation of a pack­age’s dimensions during transit which can affect the package’s dimensional weight and result in a shipping charge correction.

Preparing a Shipment

– Letter rates apply for domestic and international documents, corres­ pondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Domestic letters greater than eight ounces will be billed by weight (rounded up to the next whole pound). Export letters greater than eight ounces and up to two pounds will be billed at UPS Express® Pak rates. Export letters greater than two pounds and import letters greater than eight ounces will be billed by weight (rounded up to the next whole pound).

– Items Shipped in Bags: Shape – When multiple items are shipped in a flexible container (e.g., burlap or plastic bag), the package measurements will be determined when the exterior is at rest. As this shape will differ from placement to placement, cubic size or package measurements will be made at the sole discretion of UPS.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 22 of 367 ups.com® 1-800-PICK-UPS®

18

To Destinations Worldwide

Determine the Weight and Size UPS WORLDWIDE EXPRESS FREIGHT®

For International Palletized Shipments 2. Determine dimensional weight. Dimensional weight reflects pallet density, which is the amount of space a pallet occupies in relation to its actual weight. Dimensional weight may apply to all UPS Worldwide Express Freight shipments.

Shipping rates are based on the ship­ ment weight, including the weight of the pallet, and size and origin-todestination distance (refer to page 27 for Export and Import). Billable weight is the weight used to calculate the rate. The billable weight will be the greater of the dimensional weight as compared to the actual weight.

Determine the pallet dimensions in inches. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number (for example, 1.00 to 1.49 will be considered 1, and 1.50 to 1.99 will be considered 2).

How to determine billable weight. 1. Determine actual weight. Actual weight is the weight of the items on the pallet and the weight of the pallet, rounded up to the next whole pound.

Multiply the pallet length by the width and by the height. The result is the cubic size in inches.

Use a scale to determine the weight. Round any fraction of a pound to the next whole pound.

For export and import shipments, divide the cubic size in inches by 139

to determine the dimensional weight. Increase any fraction to the next whole pound. 3. Determine billable weight. Compare the pallet’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. Additional Information on Determining Size and Weight. – Pallets that exceed maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_ dim.pdf require prior approval, and are subject to an Oversize Pallet Handling Surcharge. Refer to page 119 for more information.

U.S. Export and Import Dimensional Weight = L x W x H in Pounds 139 H

L = Length in inches W = Width in inches H = Height in inches

Billable Weight Calculation Customer has a shipment with 3 pallets weighing 600 pounds, 800 pounds and 1,000 pounds. All pallets are the same size with the following dimensions: 48 in. x 40 in. x 60 in. L

W

1. Determine actual weight. Actual Weight = 600 lbs. + 800 lbs. + 1,000 lbs. = 2,400 lbs. 2. Determine dimensional weight. Pallet Dimensional Weight = 48 in. x 40 in. x 60 in. = 829 lbs. 139 Shipment Dimensional Weight = 829 lbs. + 829 lbs. + 1,000 lbs. = 2,658 lbs. 3. Determine billable weight. Shipment Billable Weight = 2,658 lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 23 of 367 ups.com® 1-800-PICK-UPS®

Determine the Weight and Size   19

To Destinations Worldwide

Determine the Weight and Size AIR FREIGHT AND UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT

How to Determine Billable Weight* Compare the freight shipment’s minimum billable weight, actual weight and dimensional weight. The greatest of the three is the billable weight and should be used to calculate the rate.

Service

Minimum Weight per Piece

Minimum Weight per Shipment

20 Pounds

151 Pounds

N/A

551 pounds

UPS Next Day Air Freight UPS Next Day Air® Freight NGS UPS 2nd Day Air® Freight UPS 2nd Day Air® Freight NGS UPS 3 Day Freight® UPS 3 Day Freight® NGS ®

UPS Worldwide Expedited Ground Freight

*The minimum billable shipment weight applies to all Air Freight services within and between the U.S., Canada and Puerto Rico. For UPS Worldwide Expedited Ground Freight, use minimum weight per shipment as defined above. For UPS Air Freight Direct® and UPS Air Freight Consolidated®, a minimum shipment dollar amount is applied. Refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms for more information or call 1-800-443-6379.

2. Determine actual weight and round up any fraction of a pound or kilo to the next whole pound or kilo. 3. Determine dimensional weight. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number. Multiply the shipment length by the width by the height. The result is the cubic size. Divide the cubic size by the dimensional weight factor located in the matrix below to determine the dimensional weight. Service

Origin

Destination

All

All

UPS Next Day Air Freight UPS Next Day Air Freight NGS UPS 2nd Day Air Freight UPS 2nd Day Air Freight NGS, UPS 3 Day Freight UPS 3 Day Freight NGS

U.S.

U.S. and PR

PR

U.S. and PR

UPS Next Day Air Freight UPS Next Day Air Freight NGS UPS 2nd Day Air Freight UPS 2nd Day Air Freight NGS UPS 3 Day Freight UPS 3 Day Freight NGS

CA

PR, CA and U.S.

U.S.

CA

UPS Air Freight Direct UPS Air Freight Consolidated

UPS Worldwide ExpeditedTM Air Freight UPS Worldwide Expedited Ground Freight

PR

CA

U.S.

MX

MX

U.S.

U.S.

MX

MX

U.S.

Dimensional Weight Factor Dimensional Weight Factor (Inches/Pounds) (Centimeters/Kilos) 166

6,000

166

6,000

139

5,000

166

6,000

To convert metric measurements into pounds, multiply the result by 2.20462. To convert imperial measurements into kilos, multiply the result by 0.453592. Increase any fraction to the next whole pound or kilo. The chart on the next page provides examples of billable weight calculations for Air Freight shipments.

Preparing a Shipment

1. D  etermine minimum billable shipment weight.* – Minimum billable weight for loose items is the greater of minimum weight per shipment multiplied by the minimum weight per piece as set forth in the table below.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 24 of 367 ups.com® 1-800-PICK-UPS®

20

To Destinations Worldwide

Determine the Weight and Size AIR FREIGHT

Examples on How to Determine Billable Weight for Air Freight Shipments* Freight Billable Weight: Minimum Billable Shipment Weight – Within and between the U.S., Canada and Puerto Rico Number of Pieces 5

Type

Length Each

Width Each

Height Each

Weight Each

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

Loose items

10"

10"

10"

20 lbs.

151 lbs.

100 lbs.

31 lbs.

36 lbs.

151 lbs.

Freight Billable Weight: Minimum Billable Weight Per Piece – Within and between the U.S., Canada and Puerto Rico** Number of Pieces 20

Type

Length Each

Width Each

Height Each

Weight Each

Min. Billable Each

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

Loose items

10"

10"

10"

15 lbs.

20 lbs.

300 lbs.

121 lbs.

144 lbs.

400 lbs.

Width Each

Height Each

Weight Each

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

10"

10"

25 lbs.

151 lbs.

500 lbs.

121 lbs.

144 lbs.

500 lbs.

Freight Billable Weight: Actual Weight Number of Pieces

Type

Length Each

20

Loose items

10"

Freight Billable Weight: Dimensional Weight Number of Pieces 2

Type

Length Each

Width Each

Height Each

Weight Each

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

Loose items

30"

25"

20"

70 lbs.

151 lbs.

140 lbs.

181 lbs.

216 lbs.

216 lbs.

Width Each

Height Each

Shipment Weight

Pallet Weight

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

35"

35"

315 lbs.

40 lbs.

151 lbs.

355 lbs.

259 lbs.

309 lbs.

355 lbs.

Freight Billable Weight: Using a Pallet† Number of Pieces

Type

Length Each

1

Pallet

35"

  *The minimum billable shipment weight applies to all Air Freight services within and between the U.S., Canada and Puerto Rico. For UPS Air Freight Direct® and UPS Air Freight Consolidated®, a minimum shipment dollar amount is applied. Refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms for more information or call 1-800-443-6379. **The minimum billable weight of 20 pounds per loose piece applies to Air Freight within and between the U.S., Canada and Puerto Rico only. If your non-palletized shipment does not meet the minimum weight of 20 pounds per piece, consider palletizing. Palletizing will ensure your shipment does not fall below the per-piece minimum billable charge. †Pallet billable weight is equal to the shipment weight (315 pounds) plus the weight of a pallet (approximately 40 pounds).

Note: Each pallet with its secured contents is entered as one piece.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 25 of 367 ups.com® 1-800-PICK-UPS®

Shipping Solutions  21

Shipping Solutions Solution

Shipping Environment

Features and Benefits

WorldShip® ups.com/worldship

Centralized Shipping (shipping room, warehouse)

Full-featured Windows®-based software for Scheduled Pickup customers with high-volume shipping needs: – Process UPS package and freight shipments using a single application to obtain a rate quote, schedule pickups, process paperless trade documentation and track shipments. – Choose from several options for inputting shipment data ranging from manual entry to fully automated, hands-free shipping. – Streamline shipment processing by customizing default settings to match your shipping preferences. – Connect WorldShip to your accounting and customer service systems for seamless cross-functional communication. – Create custom labels with your company logo or promotional information.

UPS® Internet Shipping ups.com/shippingdemo

Decentralized Shipping (distributed employees, front office, administrative staff, etc.)

Print UPS labels from your PC via a secure online environment: –W  eb-based shipping system allows anyone in your company to ship from anywhere. – P rocess UPS package and freight shipments using a single application to obtain a rate quote, schedule pickups, process paperless trade documentation and track shipments. –O  ne-step shipping with shipping preferences and the My UPS address book. – V iew history, track and reprint your Air Freight and UPS Worldwide ExpeditedTM Ground Freight waybill from one page. – Export your history to integrate with other systems. – No software or setup required. – Ship using a UPS account or a credit card, debit card or PayPal®. – Complete a shipment without registering at ups.com®.

UPS CampusShip® ups.com/campusshipdemo

Decentralized Shipping with Centralized Control (distributed employees, front office, adminis­trative staff, etc., with admin­is­trator controls)

Gain control and reporting of your employees’ shipping activities in a secure environment, controlled by an administrator: –A  customized web-based shipping system allows any­one in your company to ship or track from any­where, but gives complete visibility and control to the shipping decision-maker. – Process UPS package and freight shipments using a single application to obtain a rate quote, schedule pickups, process paperless trade documentation and track shipments. – View history, track and reprint your Air Freight and UPS Worldwide ExpeditedTM Ground Freight waybill from one page. – Export your history to integrate with other systems. – No software required. – Contact your account representative or call 1-800-PICK-UPS®.

UPS marketplace shipping* ups.com/marketplace shipping

Decentralized Shipping solution powered by UPS Internet Shipping (individual and small to medium busi­ nesses that sell on eBay® and Amazon® marketplaces)

A secure web-based shipping solution that provides a consolidated view of all unshipped e-marketplace orders: – Automatically imports orders from eBay and Amazon to the UPS marketplace shipping solution. – Simplified shipment processing (Amazon support limited to Professional sellers only). – Ability to sequentially process multiple shipments and combine orders from same buyer and marketplace. – Uploads completed shipment information back to the e-marketplace after processing.

MyFreight ups-scs.com

Decentralized Air Freight and UPS Worldwide Expedited Ground Freight Shipping (occasional)

A web-based Air Freight and UPS Worldwide Expedited Ground Freight shipping system: – A one-stop source to book shipments, request a pickup, create export documents and track shipments. – Perform online shipment initiation, rate quotes, tracking and event notification. – Track shipments using shipment or account numbers.

My LTL Freight ltl.upsfreight.com/forms

Decentralized LTL Shipping

Secure website for LTL shipping: – Create an electronic Bill of Lading, get account-specific negotiated rates and view shipping images. – Enables you to schedule a pickup, request delivery and pickup notifications and track a shipment. – Rating, booking and tracking capabilities for LTL urgent shipments.

AUTOMATED PROCESSING

Notes: –H  azardous Materials requiring shipping papers and International Dangerous Goods requiring a “Shipper’s Declaration for Dangerous Goods” are not accepted through UPS Internet Shipping or UPS CampusShip. – F or Air Freight and UPS Worldwide Expedited Ground Freight services accessed through UPS CampusShip, UPS Internet Shipping, a UPS call center or UPS Customer Center, a valid UPS six-character account number or a UPS Supply Chain Solutions® nine-digit account number is required for all shipments. – The UPS Ready® Program allows third-party business and shipping applications to integrate UPS technology, providing customers access to UPS products and services through out-of-the-box integrated solutions.

Preparing a Shipment

*UPS marketplace shipping is not sponsored or endorsed by participating third-party marketplaces. Your use of the third-party marketplace remains subject to any applicable policies and terms and conditions of that third-party marketplace.

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22

Shipping Solutions Solution

Shipping Environment

Features and Benefits

AUTOMATED PROCESSING (continued) UPS MobileTM App for AndroidTM and iPhone®*

Decentralized Mobile Package Shipping (distributed employees, professionals on the road)

Supports shipments originating from more than 15 countries. Create shipments when you are on the go: – Process package shipments using supported smartphones. – Same login as ups.com®. – Access to UPS® Internet Shipping optimized for mobile users. – Use the stored information from your My UPS address book, shipping and payment preferences. – Send shipping label to any e-mail you specify for printing. – Use your UPS account, credit card, debit card or electronic payment method. – Visit ups.com/mobile to learn more or to download the App. Visit m.ups.com on your mobile device.

UPS® Developer Kit

Integrated Enterprise and e-Commerce Applications

– Suite of Application Programming Interfaces or APIs that provides your programmers and integrators flexibility when integrating UPS shipping functionality directly into your business systems and websites. APIs improve efficiencies through automation of business processes: • Utilizes XML and web services technologies. • Gives you access to as many UPS services as you choose. – Other UPS Developer Kit APIs include: Address Validation, Locator (and Plug In), Pickup, Quantum View®, Rating, Tracking (Signature Tracking®), Time in Transit and UPS TradeAbility®.

UPS Smart Label®

Provided by WorldShip®, UPS Internet Shipping, UPS CampusShip®, the UPS® Developer Kit and UPS Ready®

A UPS Smart Label includes barcodes and routing codes that help ensure accurate routing and prompt delivery of your ship­ments. In addition, the use of a UPS Smart Label allows for fast access to tracking and delivery information. We also offer thermal label printers to print a UPS Smart Label. UPS account holders can rent a thermal label printer for $3.00 per week by calling 1-800-PICK-UPS®.

Solution

Features and Benefits

MANUAL PROCESSING – PACKAGE Air Shipping Documents (ASDs)

–A  vailable for each of the following services: UPS Next Day Air® Early, UPS Next Day Air® (may also be used for UPS Worldwide Express®), UPS Next Day Air Saver®, UPS 2nd Day Air A.M.® and UPS 2nd Day Air®. – To request an ASD, visit “Order Supplies” from the left side of the ups.com homepage or call 1-800-PICK-UPS. – For Saturday Delivery, each UPS Express® Envelope or package must bear a Saturday Delivery routing label.

UPS 3 Day Select® and UPS® Ground Shipping Documents

– Attach the completed form to the package and schedule a pickup via ups.com or by calling 1-800-PICK-UPS. – A $5.00 per-package shipping document processing (S.D.P.) fee applies whenever a shipping document is used for UPS 3 Day Select or UPS Ground. – To request a shipping document, call 1-800-PICK-UPS.

UPS Worldwide Services Waybill

– Designed for international shipments: •D  etailed information fields to fully address your shipment. • V arious billing options to specify how payment of charges is handled. • Shipment-level detail enables ship­ment pricing and shipment tracking. • With proper authorization, U.S. Electronic Export Information (E.E.I.) will be filed electronically by UPS on your behalf. Refer to page 112 for fees. –W  hen you use a UPS Worldwide Services Waybill for UPS Worldwide Express Freight®, use one per shipment. • Packages within the pallet do not require an address label or UPS Worldwide Services Tracking Label. • For all shipments, call 1-800-782-7892 or go to ups.com to schedule pickup or drop-off. – When you use a UPS Worldwide Services Waybill for multiple-package or multiple-pallet shipments to the same recipient, only the lead package or pallet requires a waybill. • Each additional package or pallet must have an address label and a UPS Worldwide Services Tracking Label. •D  etailed preparation instructions are printed on the reverse side of the waybill. – To request a UPS Worldwide Services Waybill, visit “Order Supplies” from the left side of the ups.com homepage or call 1-800-PICK-UPS.

MANUAL PROCESSING – LTL Bill of Lading

– The Bill of Lading, usually prepared by the shipper, serves as a contract and provides all the information that UPS needs to transport the shipment. You can use UPS Internet Shipping, WorldShip, UPS CampusShip or My LTL Freight to process LTL shipments and quickly create an electronic Bill of Lading.

*Not available for UPS Worldwide Express Freight.

Note: Hazardous Materials and Dangerous Goods service is not avail­able when using man­ual documentation (Air Freight and LTL are supported).

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 27 of 367 ups.com® 1-800-PICK-UPS®

Pickup and Drop-off Availability   23

Pickup and Drop-off Availability Arrange for a UPS Pickup Method

Description

PACKAGE – UPS offers the greatest number of reliable and convenient pickup options: • Daily Pickup • Daily On-Route Pickup • UPS Smart Pickup® • Day-Specific Pickup – Refer to page 116 (domestic shipments). – Not available for UPS Worldwide Express Freight®.

UPS On-Call Pickup®

– With one pickup request, UPS will pick up all of your packages – Air, International and Ground Services. – Schedule a same-day or future-day pickup. – UPS On-Call Pickup gives you the convenience of having your shipment picked up at your home or office by scheduling a pickup via ups.com® or by calling 1-800-PICK-UPS®. – Fees are applied per pickup request regardless of the number of packages being picked up. – Refer to page 114 for domestic and export shipment fees. UPS Worldwide Express Freight – P ickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment via WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or by calling 1-800-782-7892. – UPS Worldwide Express Freight pickup cannot be combined with Air, International or Ground Services package pickup. – No additional fees are applied for pickup requests.

AIR FREIGHT AND UPS WORLDWIDE EXPEDITEDTM GROUND FREIGHT UPS Supply Chain Solutions® Call Centers

– Call 1-800-443-6379 to schedule a pickup.

UPS FREIGHT® UPS Freight

ltl.upsfreight.com or ups.com

UPS Freight® LTL

– UPS Freight LTL 1-800-333-7400 • LTL Guaranteed 1-800-333-7400 • LTL Guaranteed A.M. 1-800-333-7400 • LTL Urgent 1-800-644-0900 • UPS® Standard LTL 1-800-333-7400

Pickup Notifications for LTL

– UPS Freight LTL pickups scheduled via WorldShip, ups.com and ltl.upsfreight.com include the option to receive Pickup Notifications at no additional cost. Pickup Notifications provide near real-time visibility of the status of a scheduled pickup providing vital supply chain information to the pickup scheduler and shipper. – Available for direct point service areas within the 48 contiguous states only. – When scheduling a pickup, users can choose up to five e-mail addresses to receive notifications for any and all of the following: • Pickup Scheduled • Driver en Route • Pickup Completed • Pickup Exception

– Specialty Solutions: • Trade Show 1-800-988-9889 • Temperature Protection 1-800-644-0900 • Government 1-800-227-8046 • Consolidation and Distribution 1-866-598-5814

*Service for Hazardous Materials and International Dangerous Goods requiring shipping papers or “Shipper’s Decla­ration for Dangerous Goods” is offered on a contractual basis. Only customers with a Scheduled Pickup account are eligible for these services. Please consult the Hazardous Materials Support Center at 1-800-554-9964 for specific regulatory and service level requirements.

Notes: –A  ir Freight and UPS Worldwide Expedited™ Ground Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet. – UPS Freight LTL is available at select locations of The UPS Store or UPS Authorized Shipping Outlet.

Preparing a Shipment

Scheduled Pickup*

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24

Pickup and Drop-off Availability Find Locations for Package and UPS Worldwide Express Freight® Shipments Location

Description

UPS Access PointTM (in select areas only)

UPS Access Point locations are independently owned businesses, including local businesses and participating The UPS Store® locations, that offer package pickup and, where available, drop-off of pre-paid UPS packages. – After a first unsuccessful delivery attempt to a consumer‘s home address, UPS may deliver eligible packages to a nearby UPS Access Point location for the consumer to pick up. – Hours of operation vary by location (many UPS Access Point locations offer evening and weekend hours; visit ups.com® for specific details). – Receiving packages: A government-issued photo ID will be required to collect the package. The following packages are not eligible: – Packages cannot exceed 44 pounds in weight and the longest side must not exceed 32 inches, and the package must not exceed 130 inches in length and girth combined. Drop-off packages at The UPS Store locations are subject to the maximum size and weight restrictions set forth in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. For a broader set of shipping solutions, visit your local The UPS Store. – Packages with a value of $5,000.00 or more if delivered or shipped to a UPS Access Point location or with a value of $1,000.00 or more if dropped off as pre-paid UPS packages. – Drop-off packages containing restricted articles (e.g., hazardous materials requiring shipping papers, firearms, ammunition or weapons). Same restrictions apply to delivered packages, except for ammunition that meets requirements for Limited Quantity/ORM-D packages and all other UPS requirements for ammunition shipments. – Except in limited circumstances, packages requiring an adult signature. – Shipper instructions restricting eligibility. – Only domestic packages are eligible for Delivery Change Requests or UPS My Choice® requests to deliver to a UPS Access Point location.

The UPS Store®*

– Offers domestic and international shipping as well as packing services and packaging supplies. – Nearly 4,400 staffed locations. – Full portfolio of business services: packing services, packaging supplies, copying, printing, document finishing, mailbox services and office supplies. – International shipping expertise. – For details on the Pack & Ship Guarantee, visit theupsstore.com/guarantee. – Visit theupsstore.com to find a location.

UPS Drop Box

– Use for all domestic and international packages. – Offers latest possible pickup times. – Approximately 40,000 locations. –G  round and Air packages shipped using UPS Returns® and UPS Import Control® services are accepted in any UPS Drop Box. – Packages and UPS Express® Envelopes with a value of more than $500.00 cannot be shipped via a UPS Drop Box. – Maximum acceptable size for each UPS Drop Box package is 16" x 13" x 3". –H  azardous Materials/Dangerous Goods, including, but not limited to, Other Regulated Materials (ORM-D) and Limited Quantity (Ltd Qty) ship­ments prepared under HM-215K are not accepted in any UPS Drop Box. – S elf-service locations available 24 hours a day, seven days a week for your convenience.

UPS Customer Center

– UPS-staffed customer shipping locations. – More than 1,000 locations. – Offers UPS domestic and international shipping as well as packaging supplies and packing services.

UPS Worldwide Express Freight® Center

– UPS-staffed locations where shippers may tender international UPS Worldwide Express Freight pallets to UPS for transportation and a consignee or other recipient may receive pallets. –U  PS Worldwide Express Freight shipments must be international, stackable, secured on a pallet and compliant with UPS packaging guidelines. – Pickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment using WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or by calling 1-800-782-7892. – Hours of operation may vary by location. – Only UPS Worldwide Express Freight shipments are accepted at these centers.

UPS Alliance Locations (Office Depot® and Staples®)

– Offer exclusive access to UPS® services. – Offer UPS domestic and international shipping. – More than 1,100 Office Depot and more than 1,500 Staples locations.

UPS Authorized Shipping Outlet

– Third-party pack-and-ship retailers that offer UPS domestic and interna­tional shipping. – More than 4,200 locations. – Certain restrictions apply; refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

*The UPS Store locations are independently owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of United Parcel Service, Inc.

Notes: – V isit “Find Locations” from the left side of the ups.com homepage or call 1-800-PICK-UPS®. – UPS Worldwide Express Freight shipments are only accepted at UPS Worldwide Express Freight Centers.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 29 of 367

How To Use This Guide Section 1

CHOOSING A SERVICE

Section 2 Preparing a SHIPMENT

Pages 3-9

Pages 10-24

Section 3 DETERMINING THE RATE Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are available. n Review the steps on how to determine the rates for your shipments.

Pages 26-27

n Domestic, Export and Import – Determine the zone destination or origin for your shipment.

Pages 28-43

n Domestic – Determine the UPS service rate for your domestic shipment.

Pages 44-73

n Export – Determine the UPS service rate for your export shipment.

Pages 74-90

n Import – Determine the UPS service rate for your import shipment.

Pages 91-107

n Value-added services, other charges and customs brokerage services for domestic, export and import.

Pages 108-132

Section 4 TRACKING AND PAYMENT

Pages 133-138

Section 5

Pages 139-170

UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 30 of 367 ups.com® 1-800-PICK-UPS®

26

Domestic, Export and Import

Determine the Rate The following information applies to the rate charts that appear on pages 44 to 71 for domestic, pages 75 to 107 for export and import. Domestic, Export and Import – V isit ups.com® or call 1-800-PICK-UPS® for guarantee details, service avail­ ability, delivery time commitments or to request a pickup.

– Shipments of Hazardous Materials using UPS 3 Day Select® must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

– For large or heavy packages, addi­ tional charges may apply. Refer to pages 16 and 17 for large pack­ages and page 12 for heavy packages.

 PS does not accept Hazardous –U Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS® Ground service destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

– A Heavy Package sticker is required for any package weighing more than 70 pounds.

Export and Import – Delivery times may vary by origin and destination postal code.

– UPS Worldwide Express Freight® is available for shipments over 150 pounds that are palletized. See page 78 or 95 for more information. For additional freight services refer to ups.com/freight.

– The rates shown on pages 75 to 107 are for shipments originating in the U.S. (export) or destined to the U.S. (import) and billed to a U.S. UPS account number.

– Dimensional weight may apply. Refer to pages 16 and 17 for more information.

– Rates do not include a fuel surcharge. For current fuel surcharge rates, visit ups.com. Domestic – For each UPS Next Day Air® Early package with a weight of more than 150 pounds, multiply the weight by the price per pound and add $30.00. For all other UPS domestic services with a weight of more than 150 pounds, multiply the weight by the price per pound. – T he Letter rate applies only to docu­ ments, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. UPS Express Envelopes exceed­ing eight ounces are subject to the rate corresponding to the weight of the UPS Express Envelope. UPS Express Envelopes are not recom­ mended for shipments of electronic media containing sensitive personal information.

– Any fraction of a pound more than the weight shown in the rate chart is rounded up to the next listed weight. – To determine the rate for interna­ tional multiple-package shipments, refer to page 74 for export and page 91 for import. – For UPS Worldwide Express Freight, additional charges may apply to larger pallets. Refer to page 119 for more information. Shipments exceeding maximum size or weight restrictions require prior authorization. – All UPS Worldwide Express Freight shipments require a scheduled pickup or drop-off using WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solu­tion, UPS® Developer Kit, ups.com or by calling 1-800-782-7892. – When using a 10 KG or 25 KG box, shipments that exceed the maximum weights (10 KG/22 pounds and

25 KG/55 pounds) will be charged the regular UPS Worldwide Express Plus® or UPS Worldwide Express® rate. Available only when the shipper is paying the shipping charges. Export – UPS Express® Pak rates will apply to Letters weighing more than eight ounces, but less than two pounds. UPS Express Pak rates also apply when all the following are met: • The shipment weighs two pounds or less. Shipments above two pounds are rated by weight; • UPS Express Pak is selected at the time of shipping; and • The customs value of the shipment is less than $100.00. – The Letter rate applies only to docu­ments, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express Envelope. UPS Express Envelopes containing items other than those listed above or exceeding eight ounces up to two pounds are subject to the UPS Express Pak rate. Shipments greater than two pounds are subject to the rate corresponding to the weight. UPS Express Envelopes are not recommended for shipments of electronic media containing sensitive personal information. Import The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express Envelope. Shipments greater than eight ounces are subject to the rate corresponding to the weight. UPS Express Envelopes are not recommended for shipments of electronic media containing sensitive personal information.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 31 of 367 ups.com® 1-800-PICK-UPS®

Determine the Rate and Zone   27

Domestic, Export and Import

Determine the Rate and Zone PACKAGE AND AIR FREIGHT

Determine the Rate To determine the rate for domestic, export and import packages including UPS Worldwide Express Freight® and Air Freight shipments, follow the steps below: Domestic

Export

Import

Air Freight

page 4

page 5

page 5

page 4

pages 16 and 17

pages 16 to 18

pages 16 to 18

pages 19 and 20

page 27

pages 27 to 38

pages 27 and 28, pages 39 to 43

page 27

1. Choose service 2. Compute billable weight 3. Look up shipping zone

4. C  alculate the rate: Use WorldShip®, UPS® Internet Shipping, UPS CampusShip®, UPS MobileTM (package only), the UPS® Developer Kit, a UPS Ready® solution or the “Calculate Time and Cost” application on ups.com® to see the rate for your shipment.* OR Follow the steps in the table below to use the rate charts in this guide: Export

Import

Air Freight

pages 44 to 71

pages 75 to 90

pages 92 to 107

pages 72 and 73

page 27

pages 28 to 38

pages 28, 39 to 43

pages 72 and 73

pages 108 to 119

pages 108 to 119

pages 108 to 119

pages 121 to 123

2. Match billable weight to appropriate zone 3. A  dditional charges may apply**

*Rates provided through UPS’s shipping systems are estimates only, and other shipping charges, surcharges and value-added service charges may apply based on your shipper characteristics and the characteristics of, and services requested for, shipments actually tendered to UPS. **Including, but not limited to, surcharges if special options or value-added services are selected. Other surcharges, including surcharges imposed by carriers, also may apply for Air Freight. Contact your local UPS Supply Chain Solutions® service center for details (refer to ups-scs.service.com/directory for specific telephone numbers).

Determine the Zone Domestic (including Puerto Rico) Use your UPS Zone Chart to determine the destination zone for the domestic package or Air Freight service option you’ve selected. View or down­load your UPS Zone Chart at ups.com/rates, or order one by calling 1-800-PICK-UPS®. Export and Import To find the destination zone that matches the service option you’ve selected refer to the chart below. Origin/Destination

Export

Import

48 Contiguous States

pages 28 to 32

pages 28, 39 to 41

Canada

pages 28, 33 to 37

page 42

Mexico

page 38

page 43

An Extended Area Surcharge may apply to certain destinations or origins within a country. Extended Area origins are subject to change. For the most current information, refer to ups.com/rates or call 1-800-782-7892. Notes: – Not applicable for UPS Worldwide ExpeditedTM Ground Freight, UPS Freight® LTL, UPS Air Freight Direct® or UPS Air Freight Consolidated®. –A  ir Freight, UPS Worldwide Expedited™ Ground Freight and import services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet. – For information regarding pricing for UPS Ground with Freight Pricing service, refer to page 6 and visit ups.com/gfp.

Determining the Rate

1. G  o to applicable rates for service option selected

Domestic

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 32 of 367 ups.com® 1-800-PICK-UPS®

28

West and East State Classifications UPS WORLDWIDE EXPEDITED® AND UPS® STANDARD TO CANADA

West

East

NH New Hampshire CT Connecticut

WA Washington MT Montana OR Oregon

ND North Dakota

ID Idaho

NV Nevada CA California

MN Minnesota WI Wisconsin

AZ Arizona

CO Colorado

NM New Mexico

IL Illinois MO Missouri

KS Kansas

OK Oklahoma

IN Indiana

OH Ohio

KY Kentucky TN Tennessee

AR Arkansas

AL Alabama

PA Pennsylvania

VA Virginia NC North Carolina

GA Georgia

MS Mississippi LA Louisiana

HI Hawaii

Use the map above to: – Determine West and East origin state classifications for UPS Worldwide Expedited shipments. – Identify state abbreviations for UPS Standard shipments to Canada.

RI Rhode Island NJ New Jersey DE Delaware MD Maryland DC District of Columbia

SC South Carolina

TX Texas

AK Alaska

MA Massachusetts

NY New York

MI Michigan

IA Iowa

NE Nebraska UT Utah

ME Maine

WV West Virginia

SD South Dakota

WY Wyoming

VT Vermont

FL Florida

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 33 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   29

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Destination UPS Worldwide Expedited®

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

UPS Worldwide Expedited®

WEST

EAST

Afghanistan/AF

408

638

608

Bulgaria/BG

407

637

607

Aland Islands/AX

403

633

603

Burkina Faso/BF

408

638

608

907

WEST

EAST

Albania/AL

408

638

608

Burundi/BI

408

638

608

Algeria/DZ

408

638

608

Cambodia/KH

408

638

608

American Samoa/AS

408

638

608

Cameroon/CM

408

638

608

Andorra/AD

403

633

603

Canada/CA

Angola/AO

408

638

608

For Canada’s zone chart, refer to pages 33 to 37.

Anguilla/AI†

402

632

602

Canary Islands (Spain)/ES

403

633

603

Antigua and Barbuda/AG†

402

632

602

Cape Verde/CV

408

638

608

406

636

606

Cayman Islands/KY†

402

632

602

408

638

608

Central African Republic/CF

408

638

608 608

Argentina/AR†

906

406

Armenia/AM Aruba/AW†

632

602

Chad/TD

408

638

904

904

404

404

634

604

Channel Islands Guernsey/GG, Jersey/JE

403

633

603

Austria/AT

903

903

403

403

633

603

Chile/CL†

406

636

606

Azerbaijan/AZ

408

638

608

China, People’s Republic of/CN

Azores (Portugal)/PT

403

633

603

Colombia/CO†

906 912

406

912

412

412

642

612

906

406

406

636

606

Bahamas/BS†

902

402

632

602

Comoros/KM

408

638

608

Bahrain/BH

905

405

635

605

Congo, Democratic Republic of/CD

408

638

608

411

641

611

Congo, Republic of/CG

408

638

608

402

632

602

Cook Islands/CK

408

638

608

408

638

608

Costa Rica/CR†

406

636

606

401

631

601

Côte d’Ivoire (Ivory Coast)/CI

408

638

608

Belize/BZ†

406

636

606

Croatia/HR

408

638

608

Benin/BJ

408

638

608

Curaçao/CW†

402

632

602

402

632

602

Cyprus/CY

405

635

605

Bhutan/BT

411

641

611

Czech Republic/CZ

907

907

407

407

637

607

Bolivia/BO†

406

636

606

Denmark/DK

903

903

403

403

633

603

Bonaire/BQ†

402

632

602

Djibouti/DJ

408

638

608

408

638

608

Dominica/DM†

402

632

602

408

638

608

Dominican Republic/DO†

402

632

602

406

636

606

East Timor (Timor-Leste)/TL

408

638

608

406

636

606

405

635

605

Bangladesh/BD Barbados/BB†

902

Belarus/BY Belgium/BE

Bermuda/BM†

Bosnia/BA

901

901

401

902

908

Botswana/BW Brazil/BR†

906

406

406 908

402

British Virgin Islands/VG†

402

632

602

Ecuador/EC†

906

Brunei/BN

405

635

605

Egypt/EG

905

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

406

Determining the Rate

402

Australia/AU

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 34 of 367 ups.com® 1-800-PICK-UPS®

30

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

El Salvador/SV† England (United Kingdom)/GB

406 901

401

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

WEST

EAST

636

606

Hong Kong/HK

909

909

409

409

907

907

407

UPS Worldwide Expedited® WEST

EAST

639

609

407

637

607

403

633

603

401

631

601

Hungary/HU

Equatorial Guinea/GQ

408

638

608

Iceland/IS

Eritrea/ER

408

638

608

India/IN

911

911

411

411

641

611

407

637

607

Indonesia/ID

904

904

404

404

634

604

408

638

608

Iraq/IQ

408

638

608

Estonia/EE

901

406

Destination UPS Worldwide Expedited®

907

Ethiopia/ET Faeroe Islands (Denmark)/FO

403

633

603

Ireland, Republic of/IE

Fiji/FJ

408

638

608

Israel/IL

403

633

603

Italy/IT

Finland/FI France/FR

403

901

401

901 901

901

401

401

631

601

905

405

405

635

605

901

401

401

631

601

408

638

608

402

632

602

409

639

609

401

631

601

Ivory Coast (Côte d’Ivoire)/CI

French Guiana/GF†

406

636

606

Jamaica/JM†

French Polynesia/PF

408

638

608

Japan/JP

Gabon/GA

408

638

608

Jersey/JE

903

403

633

603

Gambia/GM

408

638

608

Jordan/JO

905

405

635

605

Georgia/GE

408

638

608

Kazakhstan/KZ

908

408

638

608

401

631

601

Kenya/KE

408

638

608

408

638

608

Kiribati/KI

408

638

608

Germany/DE

901

903

903

901

901

401

Ghana/GH Gibraltar/GI

902 909

909

409

408

638

608

Korea, South/KR

413

643

613

901

401

401

631

601

Kosovo/KV

408

638

608

903

403

403

633

603

Kosrae (Micronesia, Federated States of)/FM

408

638

608

Greenland (Denmark)/GL

403

633

603

Kuwait/KW

Grenada/GD†

402

632

602

Kyrgyzstan/KG

Guadeloupe/GP†

402

632

602

Laos/LA

Guam/GU

404

634

604

Latvia/LV

907

406

636

606

Lebanon/LB

905

Great Britain (United Kingdom)/GB

901

Greece/GR

Guatemala/GT†

906

Guernsey/GG

903

406

913

913

413

905

405

635

605

408

638

608

408

638

608

407

637

607

405

635

605

403

633

603

Lesotho/LS

408

638

608

Guinea/GN

408

638

608

Liberia/LR

408

638

608

Guinea-Bissau/GW

408

638

608

Libya/LY

408

638

608

Guyana/GY†

406

636

606

Liechtenstein/LI

903

403

633

603

Haiti/HT†

402

632

602

Lithuania/LT

907

407

637

607

401

631

601

404

634

604

Holland (Netherlands)/NL Honduras/HN†

901

901

401

401

631

601

Luxembourg/LU

906

406

406

636

606

Macau/MO

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

901

901 904

403 401

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 35 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   31

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Destination UPS Worldwide Expedited® WEST

EAST

408

638

608

Niger/NE

Madagascar/MG

408

638

608

Nigeria/NG

Madeira (Portugal)/PT

403

633

603

Norfolk Island/NF

Macedonia (FYROM)/MK

908

Malawi/MW Malaysia/MY

904

404

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

408

638

608

Northern Ireland (United Kingdom)/GB

404

634

604

Northern Mariana Islands/MP

901

901

408

638

608

Norway/NO

903

408

638

608

Oman/OM

905

Malta/MT

408

638

608

Pakistan/PK

911

Marshall Islands/MH

408

638

608

Palau/PW

Martinique/MQ†

402

632

602

Panama/PA†

Mauritania/MR

408

638

608

Papua New Guinea/PG

Mauritius/MU

408

638

608

Paraguay/PY†

Mayotte/YT

408

638

608

Peru/PE†

484

74

74

Philippines/PH

Micronesia (Federated States of)/FM

Mexico/MX

84

408

638

608

Poland/PL

Moldova/MD

408

638

608

Ponape (Micronesia, Federated States of)/FM

401

631

601

Portugal/PT

408

638

608

908

408

638

608

402

632

602

908

408

638

608

Mozambique/MZ

408

638

608

Myanmar/MM

411

641

611

Namibia/NA

408

638

608

Nepal/NP

411

641

611

401

631

601

Monaco/MC

901

484

401

Mongolia/MN Montenegro/ME Montserrat/MS† Morocco/MA

Netherlands (Holland)/NL

901

901

401

Netherlands Antilles/AN† Refer to Bonaire, St. Eustatius, Saba, Curaçao, St. Martin or St. Maarten for zone information.

406

906

904

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

408

638

608

408

638

608

408

638

608

401

631

601

408

638

608

403

633

603

405

635

605

411

641

611

408

638

608

406

636

606

408

638

608

406

636

606

406

636

606

404

404

634

604

907

907

407

407

637

607

408

638

608

903

903

403

403

633

603

Refer to the UPS domestic rates beginning on page 44.

Qatar/QA

905

Réunion/RE Romania/RO

907

Rota (Northern Mariana Islands)/MP Russia/RU

907

Rwanda/RW

405

635

605

408

638

608

407

637

607

408

638

608

407

637

607

408

638

608

Saba/BQ†

402

632

602

Saipan (Northern Mariana Islands)/MP

408

638

608

Samoa/WS

Nicaragua/NI†

EAST

Puerto Rico/PR

408

638

608

San Marino/SM

404

404

634

604

Saudi Arabia/SA

406

406

636

606

Scotland (United Kingdom)/GB

New Caledonia/NC New Zealand/NZ

403

WEST

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

901

408

638

608

401

401

631

601

905

405

405

635

605

901

401

401

631

601

Determining the Rate

Maldives/MV Mali/ML

401

UPS Worldwide Expedited®

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 36 of 367 ups.com® 1-800-PICK-UPS®

32

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Senegal/SN

408

Serbia/RS

908

Seychelles/SC Sierra Leone/SL

Destination UPS Worldwide Expedited® WEST

EAST

WEST

EAST

608

Tinian (Northern Mariana Islands)/MP

408

638

608

408

638

608

Togo/TG

408

638

608

408

638

608

Tonga/TO

408

638

608

402

632

602

402

632

602

408

638

608

408

638

608

405

635

605

408

638

608

Tortola (British Virgin Islands)/VG†

409

409

639

609

Trinidad and Tobago/TT†

Slovakia/SK

907

407

407

637

607

Truk (Micronesia, Federated States of)/FM

Slovenia/SI

907

909

UPS Worldwide Expedited®

638

909

Singapore/SG

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

902

407

637

607

Tunisia/TN

908

408

638

608

Turkey/TR

905

407

637

607

Turkmenistan/TM

408

638

608

403

633

603

Turks and Caicos Islands/TC†

402

632

602

411

641

611

Tuvalu/TV

408

638

608

St. Barthélemy/BL†

402

632

602

Uganda/UG

408

638

608

St. Christopher (St. Kitts and Nevis)/KN†

402

632

602

Ukraine/UA

408

638

608

St. Croix (U.S. Virgin Islands)/VI†

402

632

602

Union Island

632

602

402

632

602

(St. Vincent and the Grenadines)/VC†

402

St. Eustatius/BQ† St. John (U.S. Virgin Islands)/VI†

402

632

602

United Arab Emirates/AE United Kingdom/GB

Solomon Islands/SB South Africa/ZA Spain/ES

907 903

Sri Lanka/LK

903

403

911

405

908

901

905

405

405

635

605

901

401

401

631

601

St. Kitts and Nevis/KN†

902

402

632

602

St. Lucia/LC†

902

402

632

602

Uruguay/UY†

406

636

606

402

632

602

St. Maarten/SX†

402

632

602

U.S. Virgin Islands/VI†

St. Martin/SX†

402

632

602

Uzbekistan/UZ

408

638

608

602

Vanuatu/VU

408

638

608

Vatican City (Italy)/VA

631

601

St. Thomas (U.S. Virgin Islands)/VI†

402

632

St. Vincent and the Grenadines/VC†

402

632

602

Suriname/SR†

406

636

606

Venezuela/VE†

901

901

401

401 406

636

606

904

404

404

634

604

402

632

602

901

401

401

631

601

408

638

608

Vietnam/VN

Sweden/SE

903

903

403

403

633

603

Virgin Gorda (British Virgin Islands)/VG†

Switzerland/CH

903

903

403

403

633

603

Wales (United Kingdom)/GB

408

638

608

Swaziland/SZ

Tahiti (French Polynesia)/PF Taiwan/TW

909

909

409

Tajikistan/TJ Tanzania/TZ Thailand/TH

904

Timor-Leste (East Timor)/TL

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

404

901

408

638

608

Wallis and Futuna Islands/WF

409

639

609

Yap (Micronesia, Federated States of)/FM

408

638

608

408

638

608

Yemen/YE

405

635

605

408

638

608

Zaïre (Congo, Democratic Republic of)/CD

408

638

608

404

634

604

Zambia/ZM

408

638

608

408

638

608

Zimbabwe/ZW

408

638

608

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 37 of 367 ups.com® 1-800-PICK-UPS®

Canada Zone Chart   33

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Newfoundland A0A - A0Z A1A - A1N

82

A1P - A9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

54

56

55

55

54

56

56

55

56

55

481

481

71

54

56

55

55

54

56

56

55

56

55

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

54

56

55

55

54

56

56

55

56

55

Nova Scotia B0A - B2T

81

B2V - B3B

481

481

71

54

56

55

55

54

56

56

55

56

55

B3H - B4B

482

482

72

54

56

55

55

54

56

56

55

56

55

B4C - B9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

C0A - C0Z

481

481

71

54

56

55

55

54

56

56

55

56

55

C1A - C1E

482

482

72

54

56

55

55

54

56

56

55

56

55

C1G - C9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

Prince Edward Island

New Brunswick 481

481

71

54

56

55

55

54

56

56

55

56

55

E1A - E1G

82

482

482

72

54

56

55

55

54

56

56

55

56

55

E1H - E2G

81

481

481

71

54

56

55

55

54

56

56

55

56

55

E2H - E2S

482

482

72

54

56

55

55

54

56

56

55

56

55

E2T - E2Z

481

481

71

54

56

55

55

54

56

56

55

56

55

E3A - E3E

482

482

72

54

56

55

55

54

56

56

55

56

55

E3G - E9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

G0A

482

482

72

51

53

52

52

51

53

53

52

53

52

G0B - G0J

481

481

71

54

56

55

55

54

56

56

55

56

55

G0K - G0L

482

482

72

54

56

55

55

54

56

56

55

56

55

G0M - G0S

482

482

72

51

53

52

52

51

53

53

52

53

52

G0T - G0W

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

51

53

52

52

51

53

53

52

53

52

481

481

71

51

53

52

52

51

53

53

52

53

52

G3B - G3K

482

482

72

51

53

52

52

51

53

53

52

53

52

G3L - G4P

482

482

72

54

56

55

55

54

56

56

55

56

55

G4R - G4S

481

481

71

54

56

55

55

54

56

56

55

56

55

G4T - G4V

482

482

72

54

56

55

55

54

56

56

55

56

E0A - E0Z

Quebec

G0X - G0Z G1A - G3A

81

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com or call 1-800-782-7892.

55 ®

Determining the Rate

B3C - B3G

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 38 of 367 ups.com® 1-800-PICK-UPS®

34

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Quebec (cont.) G4W - G4Z

481

481

71

54

56

55

55

54

56

56

55

56

55

G5A

482

482

72

51

53

52

52

51

53

53

52

53

52

G5B - G5T

481

481

71

54

56

55

55

54

56

56

55

56

55

G5V - G6A

482

482

72

51

53

52

52

51

53

53

52

53

52

G6B

481

481

71

51

53

52

52

51

53

53

52

53

52

G6C - G6J

482

482

72

51

53

52

52

51

53

53

52

53

52

G6K

481

481

71

51

53

52

52

51

53

53

52

53

52

G6L - G6T

482

482

72

51

53

52

52

51

53

53

52

53

52

G6V - G6Z

481

481

71

51

53

52

52

51

53

53

52

53

52

G7A

481

481

71

54

56

55

55

54

56

56

55

56

55

G7B - G8P

481

481

71

54

56

55

55

54

56

56

55

56

55

G8R - G8S

482

482

72

54

56

55

55

54

56

56

55

56

55

G8T - G9Z

482

482

72

51

53

52

52

51

53

53

52

53

52

H0A - H0L

481

481

71

51

53

52

52

51

53

53

52

53

52

H0M

481

481

71

54

56

55

55

54

56

56

55

56

55

H0N - H9Z

81

J0A - J0L

481

481

71

51

53

52

52

51

53

53

52

53

52

482

482

72

51

53

52

52

51

53

53

52

53

52

J0M

481

481

71

54

56

55

55

54

56

56

55

56

55

J0N - J0V

482

482

72

51

53

52

52

51

53

53

52

53

52

J0W - J0Z J1A - J3C

82

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

51

53

52

52

51

53

53

52

53

52

J3E

481

481

71

51

53

52

52

51

53

53

52

53

52

J3G - J3S

482

482

72

51

53

52

52

51

53

53

52

53

52

J3T - J3V

481

481

71

51

53

52

52

51

53

53

52

53

52

J3W - J3X

482

482

72

51

53

52

52

51

53

53

52

53

52

481

481

71

51

53

52

52

51

53

53

52

53

52

482

482

72

51

53

52

52

51

53

53

52

53

52

J5Y - J7H

81

481

481

71

51

53

52

52

51

53

53

52

53

52

J7J - J7N

82

482

482

72

51

53

52

52

51

53

53

52

53

52

J7P - J7W

81

481

481

71

51

53

52

52

51

53

53

52

53

52

J7X - J8N

82

482

482

72

51

53

52

52

51

53

53

52

53

52

J8P - J9C

81

481

481

71

51

53

52

52

51

53

53

52

53

52

J9E

482

482

72

54

56

55

55

54

56

56

55

56

55

J9G - J9J

482

482

72

51

53

52

52

51

53

53

52

53

52

J9K - J9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

J3Y - J5R

81

J5S - J5X

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com® or call 1-800-782-7892.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 39 of 367 ups.com® 1-800-PICK-UPS®

Canada Zone Chart   35

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

52

51

53

53

52

53

52

Ontario 482

K0A - K0H

482

72

51

53

51

K0J

481

481

71

54

56

54

55

54

56

56

55

56

55

K0K - K0Z

482

482

72

51

53

51

52

51

53

53

52

53

52

K1A - K4A

81

481

481

71

51

53

51

52

51

53

53

52

53

52

K4B - K7T

82

482

482

72

51

53

51

52

51

53

53

52

53

52

482

72

54

56

54

55

54

56

56

55

56

55

82

482

482

72

51

53

51

52

51

53

53

52

53

52

L1F - L1Z

81

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

481

481

71

51

53

51

52

51

53

53

52

53

52

L2A - L2C L2E - L2W

81

L2X - L3N L3P - L3T

81

482

482

72

51

53

51

52

51

53

53

52

53

52

L3X - L4L

81

481

481

71

51

53

51

52

51

53

53

52

53

52

L4M - L4R

82

482

482

72

51

53

51

52

51

53

53

52

53

52

L4S - L9T

81

L3V - L3W

L9V - L9Z

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

M0A - M9Z

81

481

481

71

51

53

51

52

51

53

53

52

53

52

N0A - N1A

82

482

482

72

51

53

51

52

51

53

53

52

53

52

N1B - N2Y

81

N2Z

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

N3A - N3V

81

481

481

71

51

53

51

52

51

53

53

52

53

52

N3W - N5T

82

482

482

72

51

53

51

52

51

53

53

52

53

52

N5V - N6N

81

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

481

481

71

51

53

51

52

51

53

53

52

53

52

N9L - N9Z

482

482

72

51

53

51

52

51

53

53

52

53

52

P0A - P0Z

481

481

71

54

56

54

55

54

56

56

55

56

55

P1A - P2M

482

482

72

54

56

54

55

54

56

56

55

56

55

P2N

481

481

71

54

56

54

55

54

56

56

55

56

55

P2P - P3K

482

482

72

54

56

54

55

54

56

56

55

56

55

N6P - N8M N8N - N9K

81

P3L

481

481

71

54

56

54

55

54

56

56

55

56

55

P3M

482

482

72

54

56

54

55

54

56

56

55

56

55

P3N - P3P

481

481

71

54

56

54

55

54

56

56

55

56

55

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code,refer to ups.com® or call 1-800-782-7892.

Determining the Rate

482

K8J - L1E

K7V - K8H

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 40 of 367 ups.com® 1-800-PICK-UPS®

36

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Ontario (cont.) 482

482

72

54

56

54

55

54

56

56

55

56

55

P4N - P4R

481

481

71

54

56

54

55

54

56

56

55

56

55

P4S - P4Z

482

482

72

54

56

54

55

54

56

56

55

56

55

P5A

481

481

71

54

56

54

55

54

56

56

55

56

55

P5B - P5M

482

482

72

54

56

54

55

54

56

56

55

56

55

P3R - P4M

82

P5N

481

481

71

54

56

54

55

54

56

56

55

56

55

P5P - P8M

482

482

72

54

56

54

55

54

56

56

55

56

55

P8N

481

481

71

54

56

54

55

54

56

56

55

56

55

P8P - P8S

482

482

72

54

56

54

55

54

56

56

55

56

55

P8T

481

481

71

54

56

54

55

54

56

56

55

56

55

P8V - P8Z

482

482

72

54

56

54

55

54

56

56

55

56

55

P9A

481

481

71

54

56

54

55

54

56

56

55

56

55

P9B - P9M

482

482

72

54

56

54

55

54

56

56

55

56

55

P9N

481

481

71

54

56

54

55

54

56

56

55

56

55

P9P - P9Z

482

482

72

54

56

54

55

54

56

56

55

56

55

481

481

71

55

56

54

54

54

55

55

54

55

55

481

481

71

52

53

51

51

51

52

52

51

52

52

481

481

71

55

56

54

54

54

55

55

54

55

55

S0A - S0Z

481

481

71

55

56

54

54

54

55

55

54

55

55

S1A - S3M

482

482

72

55

56

54

54

54

55

55

54

55

55

S3N

481

481

71

55

56

54

54

54

55

55

54

55

55

S3P - S3Z

482

482

72

55

56

54

54

54

55

55

54

55

55 55

Manitoba R0A - R2B R2C - R4A R4B - R9Z

81

Saskatchewan

S4A

481

481

71

55

56

54

54

54

55

55

54

55

S4B - S4G

482

482

72

55

56

54

54

54

55

55

54

55

55

S4H

481

481

71

55

56

54

54

54

55

55

54

55

55

S4J - S4M

482

482

72

55

56

54

54

54

55

55

54

55

55

S4N - S4Z

482

482

72

52

53

51

51

51

52

52

51

52

52

S5A - S7G

481

481

71

55

56

54

54

54

55

55

54

55

55

S7H - S7V

481

481

71

52

53

51

51

51

52

52

51

52

52

S7W - S9Z

481

481

71

55

56

54

54

54

55

55

54

55

55

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com  or call 1-800-782-7892. ®

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 41 of 367 ups.com® 1-800-PICK-UPS®

Canada Zone Chart   37

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

56

56

56

55

54

55

56

56

Alberta T0A - T0B

481

481

71

56

55

T0C

482

482

T0E - T1W

481

481

72

53

52

53

53

53

52

51

52

53

53

71

56

55

56

56

56

55

54

55

56

56

T1X

481

481

71

56

55

56

56

56

55

54

55

56

56

81

481

481

71

53

52

53

53

53

52

51

52

53

53

T4A - T4Z

82

482

482

72

53

52

53

53

53

52

51

52

53

53

T5A - T6V

481

481

71

53

52

53

53

53

52

51

52

53

53

T6W - T6X

481

481

71

56

55

56

56

56

55

54

55

56

56

T6Y - T7W

481

481

71

56

55

56

56

56

55

54

55

56

56

T7X - T8N

482

482

72

53

52

53

53

53

52

51

52

53

53

T8P - T8Z

481

481

71

56

55

56

56

56

55

54

55

56

56

T9A - T9E

482

482

72

53

52

53

53

53

52

51

52

53

53

T9G - T9Z

481

481

71

56

55

56

56

56

55

54

55

56

56

V0A - V0L

481

481

71

56

55

56

56

56

55

54

55

56

56

V0M

481

481

71

53

52

53

53

53

52

51

52

53

53

V0N - V1L

481

481

71

56

55

56

56

56

55

54

55

56

56

V1M

481

481

71

53

52

53

53

53

52

51

52

53

53

V1N - V2R

481

481

71

56

55

56

56

56

55

54

55

56

56

V2S - V2V

481

481

71

56

55

56

56

56

55

54

55

56

56

481

481

71

53

52

53

53

53

52

51

52

53

53

481

481

71

56

55

56

56

56

55

54

55

56

56

81

481

481

71

53

52

53

53

53

52

51

52

53

53

481

481

71

56

55

56

56

56

55

54

55

56

56

82

482

482

72

53

52

53

53

53

52

51

52

53

53

481

481

71

56

55

56

56

56

55

54

55

56

56

481

481

–

–

–

–

–

–

–

–

–

–

481

481

–

–

–

–

–

–

–

–

–

–

481

481

–

–

–

–

–

–

–

–

–

British Columbia

V2W - V3E

81

V3G V3H - V7Z V8A - V8K V8L - V9E V9G - V9Z

Nunavut X0A - X0C

Northwest Territories X0E - X9Z

Yukon Y0A - Y9Z

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com or call 1-800-782-7892.

Note: UPS Standard is not available to Nunavut, the Northwest Territories or Yukon.

– ®

Determining the Rate

T1Y - T3Z

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 42 of 367 ups.com® 1-800-PICK-UPS®

38

Export

UPS® Standard Zone Chart SHIPMENTS TO MEXICO U.S. Origin ZIP Code

Standard Zone

U.S. Origin ZIP Code

Standard Zone

U.S. Origin ZIP Code

Standard Zone

00400-00599

37

41300-41499

35

70000-70599

34

01000-03999

37

41500-41899

36

70600-70699

33

04000-04999

38

42000-42799

35

70700-72299

34

05000-08999

37

43000-45999

36

72300-72499

35

10000-14699

37

46000-46299

35

72500-73299

34

14700-14799

36

46300-46899

36

73300-73399

32

14800-14999

37

46900-46999

35

73400-74999

34

15000-16899

36

47000-47099

36

75000-75499

33

16900-17299

37

47100-47299

35

75500-75599

34

17300-17499

36

47300-47399

36

75600-76499

33

17500-19999

37

47400-47999

35

76500-76599

32

20000-21799

36

48000-49999

36

76600-77799

33

21800-21999

37

50000-52099

35

77800-78499

32

22000-28699

36

52100-52199

36

78500-78599

33

28700-28999

35

52200-52899

35

78600-78999

32

29000-29599

36

53000-53799

36

79000-79499

34

29600-29699

35

53800-53899

35

79500-79799

33

29700-29799

36

53900-56099

36

79800-79999

34

29800-29899

35

56100-56199

35

80000-82099

35

29900-29999

36

56200-56799

36

82100-82199

36

30000-31299

35

57000-57199

35

82200-82399

35

31300-31499

36

57200-57299

36

82400-83499

36

31500-32699

35

57300-57399

35

83500-83599

37

32700-33499

36

57400-59399

36

83600-83799

36

33500-33899

35

59400-59699

37

83800-83899

37

33900-33999

36

59700-59799

36

84000-84499

36

34100-34199

36

59800-59999

37

84500-84599

35

34200-34699

35

60000-60899

36

84600-84799

36

34700-34999

36

60900-60999

35

85000-86399

35

35000-36499

35

61000-61199

36

86400-86499

36

36500-36699

34

61200-64799

35

86500-87599

35

36700-36899

35

64800-64899

34

87700-88599

34

36900-36999

34

64900-65599

35

88900-93899

36

37000-37599

35

65600-65999

34

93900-96099

37

37600-37699

36

66000-66699

35

96100-96199

36

37700-38699

35

66700-66799

34

97000-97899

37

38700-38799

34

66800-66999

35

97900-97999

36

38800-38899

35

67000-67399

34

98000-98699

37

38900-39699

34

67400-67799

35

98800-99499

37

39700-40999

35

67800-67999

34

41000-41299

36

68000-69399

35

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 43 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   39

Import

Worldwide Zone Chart Origin

Zones

Origin

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® ® ® Plus Freight

Zones

UPS Worldwide Expedited® WEST

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® ® ® Plus Freight

EAST

UPS Worldwide Expedited® WEST

EAST

Afghanistan/AF

958

958

458

Canary Islands (Spain)/ES

953

953

453

Aland Islands/AX

953

953

453

Cape Verde/CV

958

958

458

Albania/AL

958

958

458

Cayman Islands/KY†

952

952

452

Algeria/DZ

958

958

458

Central African Republic/CF

958

958

458

American Samoa/AS

958

958

458

Chad/TD

958

958

458

Angola/AO

958

958

458

Channel Islands Guernsey/GG, Jersey/JE

953

953

453

683

653

Anguilla/AI†

952

952

452

Chile/CL†

956

956

456

456

686

656

China, People’s Republic of/CN

962

962

462

462

692

662

Colombia/CO†

956

956

456

456

686

656

Comoros/KM

958

958

458 458 686

656

Antigua and Barbuda/AG†

952

952

Argentina/AR†

956

956

Armenia/AM

958

958

452 456

456

686

656

458

Aruba/AW†

952

952

Congo, Democratic Republic of/CD

958

958

Australia/AU

954

954

454

454

452 684

654

Congo, Republic of/CG

958

958

Austria/AT

953

953

453

453

683

653

Costa Rica/CR†

956

956

Azerbaijan/AZ

958

958

458

Côte d’Ivoire (Ivory Coast)/CI

958

958

458

Azores (Portugal)/PT

953

953

453

Croatia/HR

958

958

458

Bahamas/BS†

952

952

452

Curaçao/CW†

952

952

452

Bahrain/BH

955

955

455

Cyprus/CY

955

955

Bangladesh/BD

961

961

461

Czech Republic/CZ

957

957

457

457

687

657

Barbados/BB†

952

952

452

Denmark/DK

953

953

453

453

683

653

Belarus/BY

958

958

458

Djibouti/DJ

958

958

Belgium*/BE

951

951

Dominica/DM†

952

952

Benin/BJ

958

958

458

Dominican Republic/DO†

952

952

452

452

682

652

Bermuda/BM†

952

952

452

Ecuador/EC†

956

956

456

456

686

656

451

653

685

655

681

651

456

455

458 452

Bhutan/BT

961

961

461

Egypt/EG

955

955

455

685

655

Bolivia/BO†

956

956

456

El Salvador/SV†

956

956

456

456

686

656

Bonaire/BQ†

952

952

452

England (United Kingdom)*/GB

951

951

451

451

681

651

Bosnia/BA

958

958

458

Equatorial Guinea/GQ

958

958

458

Botswana/BW

958

958

Eritrea/ER

958

958

458

Brazil/BR†

956

956

Estonia/EE

957

957

457

687

657

British Virgin Islands/VG†

952

952

452

Ethiopia/ET

958

958

458

Brunei/BN

955

955

455

Fiji/FJ

958

958

Bulgaria/BG

957

957

Finland/FI

953

953

453

453

683

653

Burkina Faso/BF

958

958

458

France/FR

951

951

451

451

681

651

Burundi/BI

958

958

458

French Polynesia/PF

958

958

458

Cambodia/KH

958

958

458

Gabon/GA

958

958

458

Cameroon/CM

958

958

458

Gambia/GM

958

958

458

Canada/CA

91

91

Georgia/GE

958

958

Germany*/DE

951

951

681

651

458 456

457

491

456

457

491

For UPS 3 Day Select® and UPS® Standard zones, refer to page 42.

686

687

61

656

657

61

458

458 451

451

*UPS Worldwide Express NA1 service is avail­able from this country. ®

†For shipments from South America to Dade or Broward County, Florida, use zone: – 971 for UPS Worldwide Express – 471 for UPS Worldwide Express Freight – 471 for UPS Worldwide Saver – 671 for UPS Worldwide Expedited

For shipments from the Caribbean to Dade or Broward County, Florida, use zone: – 970 for UPS Worldwide Express – 470 for UPS Worldwide Express Freight – 470 for UPS Worldwide Saver – 670 for UPS Worldwide Expedited

Note: Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

Determining the Rate

451

683

458 456

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 44 of 367 ups.com® 1-800-PICK-UPS®

40

Import

Worldwide Zone Chart Origin

Zones

Origin

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Zones

UPS Worldwide Expedited® WEST

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

EAST

458

Liberia/LR

958

958

Ghana/GH

958

958

Gibraltar/GI

958

958

Libya/LY

958

958

Great Britain (United Kingdom)*/GB

951

951

451

451

681

651

Liechtenstein/LI

953

953

Greece/GR

953

953

453

453

683

653

Lithuania/LT

957

957

Grenada/GD†

952

952

458

451

453

683

653

457

687

657

452

Luxembourg/LU

951

951

451

681

651

954

954

454

684

654

683

653

684

654

64

64

681

651

691

661

681

651

952

952

452

Guam/GU

954

954

454

Macedonia (FYROM)/MK

958

958

458

456

Madagascar/MG

958

958

458

Madeira (Portugal)/PT

953

953

453

Malawi/MW

958

958

458

Malaysia/MY

954

954

Mali/ML

958

958

458

Malta/MT

958

958

458

Martinique/MQ†

952

952

452

Mauritania/MR

958

958

458

Mauritius/MU

958

958

458

Mayotte/YT

958

958

Mexico/MX

94

94

956

456

686 683

656

Guernsey/GG

953

953

453

Guinea/GN

958

958

458

Guinea-Bissau/GW

958

958

458

Guyana/GY†

956

956

456

Haiti/HT†

952

952

452

682

652

Holland (Netherlands)/NL

951

951

451

451

681

651

Honduras/HN†

956

956

456

456

686

656

Hong Kong/HK

959

959

459

459

689

659

Hungary/HU

957

957

457

457

687

657

Iceland/IS

958

958

653

458

454

454

458 494

494

For UPS® Standard zones, refer to page 43.

India/IN

961

961

461

461

691

661

Moldova/MD

958

958

Indonesia/ID

954

954

454

454

684

654

Monaco/MC

951

951

Iraq/IQ

958

958

458

688

658

Mongolia/MN

958

958

458

Ireland, Republic of/IE

951

951

451

681

651

Montenegro/ME

958

958

458

655

Montserrat/MS†

952

952

452

651

Morocco/MA

958

958

458

Mozambique/MZ

958

958

458

961

461 458

Israel/IL

955

955

451 455 451

455

Italy/IT

951

951

Ivory Coast (Côte d’Ivoire)/CI

958

958

458

Jamaica/JM†

952

952

452

Japan/JP

963

963

Jersey/JE

953

Jordan/JO

463

451

685 681

Myanmar/MM

463

693

663

953

453

683

653

955

955

455

Kazakhstan/KZ

958

958

458

Kenya/KE

958

958

458

Korea, South/KR

959

959

Kuwait/KW

955

955

Kyrgyzstan/KG

958

958

458

Laos/LA

958

958

458

Latvia/LV

957

957

457

Lesotho/LS

958

958

458

459

EAST

458 453

Guadeloupe/GP†

956

WEST

458

Macau/MO

Guatemala/GT†

UPS Worldwide Expedited®

Namibia/NA

958

958

Nepal/NP

961

961

Netherlands (Holland)*/NL

951

951

458 451

451

461 451

451

Netherlands Antilles/AN†

688

658

459

689

659

New Caledonia/NC

958

958

455

685

655

New Zealand/NZ

954

954

454

454

684

654

Nicaragua/NI†

956

956

456

456

686

656

Niger/NE

958

958

Nigeria/NG

958

958

Northern Ireland (United Kingdom)/GB

951

951

681

651

687

657

Refer to Bonaire, St. Eustatius, Saba, Curaçao, St. Martin or St. Maarten for zone information.

458

458 458 451

451

*UPS Worldwide Express NA1® service is avail­able from this country.

†For shipments from South America to Dade or Broward County, Florida, use zone: – 971 for UPS Worldwide Express – 471 for UPS Worldwide Express Freight – 471 for UPS Worldwide Saver – 671 for UPS Worldwide Expedited

For shipments from the Caribbean to Dade or Broward County, Florida, use zone: – 970 for UPS Worldwide Express – 470 for UPS Worldwide Express Freight – 470 for UPS Worldwide Saver – 670 for UPS Worldwide Expedited

Note: Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 45 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   41

Import

Worldwide Zone Chart Origin

Zones

Origin

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Zones

UPS Worldwide Expedited® WEST

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

EAST

458

UPS Worldwide Expedited® WEST

EAST

682

652

683

653

Northern Mariana Islands/MP

958

958

Norway/NO

953

953

453

683

Oman/OM

955

955

455

685

Pakistan/PK

961

961

461

Panama/PA†

956

956

456

Paraguay/PY†

956

956

Peru/PE†

956

956

456

686

Philippines/PH

959

959

459

459

689

Poland/PL

957

957

457

457

687

657

Switzerland/CH

953

953

453

453

683

653

Portugal/PT

953

953

453

453

683

653

Taiwan/TW

954

954

454

454

684

654

685

655

Tajikistan/TJ

958

958

Tanzania/TZ

958

958

Thailand/TH

954

954

684

654

Tinian (Northern Mariana Islands)/MP

958

958

458

685

655

453

456

St. Lucia/LC†

952

952

452

653

St. Maarten/SX†

952

952

452

655

St. Martin/SX†

952

952

452

691

661

St. Thomas (U.S. Virgin Islands)/VI†

952

952

452

686

656

St. Vincent and the Grenadines/VC†

952

952

452

Suriname/SR†

956

956

456

656

Swaziland/SZ

958

958

659

Sweden/SE

953

953

456

955

955

455

Réunion/RE

958

958

458

Romania/RO

957

957

Rota (Northern Mariana Islands)/MP

958

958

457

457

687

657

458 657

458 458 454

454

Russia/RU

957

957

457

Togo/TG

958

958

458

Rwanda/RW

958

958

458

Tortola (British Virgin Islands)/VG†

952

952

452

Saba/BQ†

952

952

452

Trinidad and Tobago/TT†

952

952

452

Saipan (Northern Mariana Islands)/MP

958

958

458

Tunisia/TN

958

958

458

Samoa/WS

958

958

458

San Marino/SM

951

951

Saudi Arabia/SA

955

955

Scotland (United Kingdom)/GB

951

951

Senegal/SN

958

958

Serbia/RS

958

958

Seychelles/SC

958

958

451

687

453

Turkey/TR

955

955

451

681

651

Turkmenistan/TM

958

958

455

455 458

455

685

655

Turks and Caicos Islands/TC†

952

952

452

451

451

681

651

Uganda/UG

958

958

458

458

Ukraine/UA

958

958

458

458

458

Union Island

952

952

452

(St. Vincent and the Grenadines)/VC†

458

Sierra Leone/SL

958

958

United Arab Emirates/AE

955

955

455

455

685

655

Singapore/SG

954

954

454

454

684

654

United Kingdom*/GB

951

951

451

451

681

651

Slovakia/SK

957

957

457

457

687

657

Uruguay/UY†

956

956

Slovenia/SI

957

957

457

687

657

U.S. Virgin Islands/VI†

952

952

452

Uzbekistan/UZ

958

958

458

South Africa/ZA

957

957

Spain/ES

953

953

Sri Lanka/LK

961

961

458

453

457

687

657

453

683

653

Vatican City (Italy)/VA

951

951

461

Venezuela/VE†

956

956

456

451

681

651

686

656

454

684

654

681

651

St. Barthélemy/BL†

952

952

452

Vietnam/VN

954

954

St. Christopher (St. Kitts and Nevis)/KN†

952

952

452

Virgin Gorda (British Virgin Islands)/VG†

952

952

St. Croix (U.S. Virgin Islands)/VI†

952

952

452

Wales (United Kingdom)/GB

951

951

St. Eustatius/BQ†

952

952

452

Yemen/YE

955

955

455

St. John (U.S. Virgin Islands)/VI†

952

952

452

Zambia/ZM

958

958

458

St. Kitts and Nevis/KN†

952

952

452

Zimbabwe/ZW

958

958

458

682

652

454

451 456 452

451

451

*UPS Worldwide Express NA1® service is avail­able from this country.

†For shipments from South America to Dade or Broward County, Florida, use zone: – 971 for UPS Worldwide Express – 471 for UPS Worldwide Express Freight – 471 for UPS Worldwide Saver – 671 for UPS Worldwide Expedited

For shipments from the Caribbean to Dade or Broward County, Florida, use zone: – 970 for UPS Worldwide Express – 470 for UPS Worldwide Express Freight – 470 for UPS Worldwide Saver – 670 for UPS Worldwide Expedited

Note: Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

Determining the Rate

Qatar/QA

458 453

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 46 of 367 ups.com® 1-800-PICK-UPS®

42

Import

UPS 3 Day Select® and UPS® Standard Zone Chart SHIPMENTS FROM CANADA Origin Province Alberta British Columbia

Destination State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

3 Day Select Zone 477 – 476 477 476 476 477 477 477 477 477 – 475 477 477 477 477 477 477 477 477 477 477 477 477 477 475 476 476 477 477 476 477 477 476 477 477 475 477 477 477 476 477 477 476 477 477 475 477 477 476

Standard Zone 380 – 378 380 378 378 380 380 380 380 380 – 376 380 380 380 380 380 380 380 380 380 380 380 380 380 376 378 378 380 380 378 380 380 378 380 380 376 380 380 380 378 380 380 378 380 380 376 380 380 378

Manitoba Saskatchewan

3 Day Select Zone 477 – 476 476 477 476 476 476 476 477 477 – 476 476 476 475 476 476 477 476 476 476 476 475 477 476 475 475 476 476 476 476 476 477 475 476 476 476 476 476 477 475 476 477 476 476 476 476 476 475 475

Standard Zone 380 – 378 378 380 378 378 378 378 380 380 – 378 378 378 376 378 378 380 378 378 378 378 376 380 378 376 376 378 378 378 378 378 380 376 378 378 378 378 378 380 376 378 380 378 378 378 378 378 376 376

New Brunswick Newfoundland Nova Scotia Ontario Prince Edward Island Quebec 3 Day Select Zone 476 – 477 476 477 477 475 475 475 476 476 – 477 476 476 476 476 476 476 475 475 475 475 476 476 476 477 476 477 475 475 477 475 476 476 475 476 477 475 475 476 476 476 477 477 475 476 477 475 476 477

Standard Zone 378 – 380 378 380 380 376 376 376 378 378 – 380 378 378 378 378 378 378 376 376 376 376 378 378 378 380 378 380 376 376 380 376 378 378 376 378 380 376 376 378 378 378 380 380 376 378 380 376 378 380

Note: Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 47 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard Zone Chart   43

Import

UPS® Standard Zone Chart SHIPMENTS FROM MEXICO Destination ZIP Code

Standard Zone

Destination ZIP Code

Standard Zone

Destination ZIP Code

Standard Zone

367

41300-41499

365

70000-70599

01000-03999

367

41500-41899

366

70600-70699

363

04000-04999

368

42000-42799

365

70700-72299

364

05000-08999

367

43000-45999

366

72300-72499

365

10000-14699

367

46000-46299

365

72500-73299

364

14700-14799

366

46300-46899

366

73300-73399

362

14800-14999

367

46900-46999

365

73400-74999

364

15000-16899

366

47000-47099

366

75000-75499

363

16900-17299

367

47100-47299

365

75500-75599

364

17300-17499

366

47300-47399

366

75600-76499

363

17500-19999

367

47400-47999

365

76500-76599

362

20000-21799

366

48000-49999

366

76600-77799

363

21800-21999

367

50000-52099

365

77800-78499

362

22000-28699

366

52100-52199

366

78500-78599

363

28700-28999

365

52200-52899

365

78600-78999

362

29000-29599

366

53000-53799

366

79000-79499

364

29600-29699

365

53800-53899

365

79500-79799

363

29700-29799

366

53900-56099

366

79800-79999

364

29800-29899

365

56100-56199

365

80000-82099

365

29900-29999

366

56200-56799

366

82100-82199

366

30000-31299

365

57000-57199

365

82200-82399

365

31300-31499

366

57200-57299

366

82400-83499

366

31500-32699

365

57300-57399

365

83500-83599

367

32700-33499

366

57400-59399

366

83600-83799

366

33500-33899

365

59400-59699

367

83800-83899

367

33900-33999

366

59700-59799

366

84000-84499

366

34100-34199

366

59800-59999

367

84500-84599

365

34200-34699

365

60000-60899

366

84600-84799

366

34700-34999

366

60900-60999

365

85000-86399

365

35000-36499

365

61000-61199

366

86400-86499

366

36500-36699

364

61200-64799

365

86500-87599

365

36700-36899

365

64800-64899

364

87700-88599

364

36900-36999

364

64900-65599

365

88900-93899

366

37000-37599

365

65600-65999

364

93900-96099

367

37600-37699

366

66000-66699

365

96100-96199

366

37700-38699

365

66700-66799

364

97000-97899

367

38700-38799

364

66800-66999

365

97900-97999

366

38800-38899

365

67000-67399

364

98000-98699

367

38900-39699

364

67400-67799

365

98800-99499

367

39700-40999

365

67800-67999

364

41000-41299

366

68000-69399

365

Note: Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

364

Determining the Rate

00400-00599

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 48 of 367 ups.com® 1-800-PICK-UPS®

44

Domestic

UPS Next Day Air ® Early Guaranteed on-time overnight delivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m., 9:00 a.m. or 9:30 a.m. to most other cities in the U.S. including Anchorage, Alaska. Additional extended delivery locations are guaranteed up to 2:00 p.m. Optional Saturday Pickup and Delivery available in select locations.

Zones

Letter**

102

103

104

105

106

107

108

124*

$52.85

$57.25

$63.00

$65.15

$65.25

$69.65

$70.30

$76.10

1 Lbs.

57.40

67.40

78.90

84.25

87.10

93.00

94.70

101.15

2

57.55

70.70

83.35

88.25

94.60

97.30

102.25

108.00

3

61.05

73.20

89.10

96.55

101.55

106.30

109.00

117.05

4

63.50

75.55

96.10

102.85

108.20

113.05

116.20

125.05

5

64.05

77.15

98.50

105.45

111.20

115.35

118.55

132.90

6

68.70

79.85

105.90

116.00

119.95

126.35

130.50

140.35

7

69.20

82.65

109.30

120.20

126.30

130.55

137.35

147.65

8

69.55

85.20

114.35

128.25

134.90

136.50

140.70

154.75

9

70.10

85.35

121.25

132.30

136.65

144.70

148.05

162.80

10

70.25

85.55

123.10

133.30

138.05

144.90

148.25

170.60

11

75.65

93.35

135.65

149.35

158.15

166.50

169.65

178.45

12

77.55

95.40

138.00

154.90

164.35

170.60

177.20

185.70

13

78.20

97.90

140.45

160.60

169.85

178.00

184.30

193.50

14

79.00

99.50

148.95

164.20

172.25

181.15

186.85

200.80

15

79.15

99.70

150.45

164.35

172.40

181.40

187.00

206.05

16

81.15

105.65

158.80

176.90

182.40

193.60

196.90

213.05

17

85.00

108.00

162.55

181.45

189.25

195.55

200.60

217.10

18

86.00

109.95

163.35

181.60

192.80

195.70

205.05

221.70

19

86.20

110.10

169.60

188.10

196.40

199.65

213.35

228.10

20

86.30

110.25

169.70

188.45

196.50

205.20

213.45

232.00

21

89.15

114.30

181.60

194.35

206.40

214.00

222.15

236.60

22

91.85

119.00

185.45

200.30

210.95

219.00

226.20

241.25

23

92.15

119.15

189.75

204.55

213.55

226.05

235.05

247.00

24

93.85

119.35

193.55

206.65

220.00

230.20

235.20

251.10

25

94.00

119.50

194.75

207.15

220.15

230.35

235.40

258.05

26

98.10

127.40

203.25

217.20

229.30

240.35

244.45

261.50

27

98.30

128.00

207.50

221.35

233.45

243.50

249.80

266.30

28

99.95

128.15

212.25

225.10

238.30

248.20

258.45

270.75

29

100.10

128.30

216.85

228.85

238.45

251.95

263.25

274.60

30

100.20

128.40

216.95

228.95

238.55

255.40

263.35

279.00

31

103.30

131.90

224.75

238.10

251.55

259.70

270.80

283.50

32

105.40

134.35

228.85

242.45

255.90

264.10

274.65

288.30

33

107.20

140.25

232.80

246.65

262.00

268.30

280.65

294.15

34

108.85

140.40

237.55

254.55

266.90

278.15

285.50

299.60

35

110.55

140.55

237.70

254.75

267.10

278.60

289.45

305.00

  *Zone 124 includes metro Alaska. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 49 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Early   45

Domestic

UPS Next Day Air ® Early Zones

36 Lbs. 37

102

103

104

105

106

107

108

124*

$113.90

$143.30

$246.15

$259.25

$275.35

$283.05

$295.75

$310.35

114.50

150.95

251.30

269.80

280.90

294.75

299.00

316.35

38

114.65

151.10

254.90

270.00

285.75

294.90

303.40

321.60

39

117.45

151.25

259.15

278.65

291.80

300.70

308.35

327.35

40

117.60

151.40

259.30

278.80

291.95

300.95

308.50

333.30

41

121.65

158.15

267.50

285.10

302.45

307.40

320.20

339.30

42

123.00

158.30

272.15

290.70

307.10

313.95

326.90

345.55

43

125.50

160.80

276.90

295.90

312.75

318.50

338.30

351.90

44

127.65

167.65

281.10

300.95

318.00

322.20

340.05

358.90

45

129.00

170.60

285.60

305.80

318.15

331.85

345.45

364.05

46

131.70

173.55

290.05

309.35

328.10

332.35

350.40

369.90

47

132.95

175.65

293.45

314.45

331.95

334.10

355.20

375.35

48

133.10

175.80

293.60

314.60

332.15

334.25

359.65

381.85

49

133.30

176.00

293.75

314.75

332.30

334.40

362.60

388.00

50

133.50

176.15

293.90

314.90

333.40

334.60

362.75

388.10

51

144.10

189.35

310.65

332.70

351.60

359.80

375.50

400.20

145.85

192.80

314.80

338.35

356.00

365.80

393.00

409.05

147.15

195.40

319.10

343.55

358.35

372.90

393.20

413.90

54

147.30

198.70

323.75

343.70

358.50

373.10

395.60

422.70

55

147.45

201.85

329.45

352.35

358.65

385.35

401.95

428.15

56

154.05

205.10

334.80

356.60

373.85

392.65

408.30

433.60

57

157.60

209.85

334.95

361.20

380.25

398.95

424.65

440.35

58

157.80

211.05

335.10

365.75

380.45

405.80

424.80

448.45

59

157.95

214.00

335.30

371.00

380.60

411.85

426.60

450.80

60

158.10

214.15

335.45

375.30

380.75

412.00

432.95

459.65

61

165.15

220.60

356.70

381.35

403.75

425.20

443.65

471.15

62

166.90

224.00

361.70

385.85

409.60

430.90

459.05

476.55

63

167.05

227.80

362.25

391.30

409.75

436.65

459.20

483.90

64

174.20

230.25

366.10

399.65

420.00

444.10

459.45

490.80

65

174.35

235.50

376.60

401.55

420.15

450.55

479.40

490.90

66

175.25

235.65

377.65

401.75

424.40

457.95

479.55

498.80

67

175.40

243.15

388.15

412.40

441.65

466.45

480.70

513.70

68

180.00

248.60

392.85

423.15

441.80

470.40

488.05

514.80

69

180.15

248.75

397.65

423.35

443.15

474.55

495.65

514.90

70

180.30

248.95

401.85

428.70

443.35

474.70

502.20

515.00

71

184.95

249.55

402.20

434.00

450.90

485.30

507.80

515.10

72

186.30

251.80

402.35

439.45

451.05

489.80

515.50

524.25

73

186.45

261.15

406.40

439.60

451.20

496.85

518.90

547.00

74

186.60

261.30

406.85

439.75

451.40

497.00

519.05

547.10

75

186.80

261.45

413.00

439.95

451.55

497.15

519.20

547.25

*Zone 124 includes metro Alaska.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 50 of 367 ups.com® 1-800-PICK-UPS®

46

Domestic

UPS Next Day Air ® Early Zones

76 Lbs. 77

102

103

104

105

106

107

108

124*

$196.30

$268.45

$423.85

$453.25

$471.05

$505.45

$543.95

$566.90

196.45

276.40

428.50

460.40

488.90

532.05

550.70

588.85

78

196.65

279.25

428.65

480.15

491.90

535.20

550.85

588.95

79

196.85

279.40

433.80

488.45

499.80

546.10

551.00

589.15

80

197.00

279.55

433.95

488.65

500.00

546.25

551.15

589.25

81

212.25

291.05

449.15

496.00

509.00

556.15

568.00

589.35

82

212.45

291.20

449.35

496.15

509.15

556.30

568.25

589.45

83

212.60

291.55

449.50

496.30

509.40

556.45

568.40

589.55

84

212.75

291.95

449.65

496.45

509.55

556.65

568.55

589.80

85

212.90

295.20

463.40

496.65

520.55

556.80

568.70

613.85

86

218.65

298.45

463.65

509.65

520.70

575.40

581.60

614.00

87

218.80

304.10

479.70

519.35

520.95

578.90

599.35

632.30

88

218.95

304.90

482.75

519.55

535.05

588.25

599.50

654.15

89

219.25

305.05

482.90

521.65

559.85

592.90

621.45

677.50

90

219.40

305.25

500.00

535.10

560.05

593.55

632.50

683.15

91

229.75

316.80

510.90

535.25

560.20

593.75

632.65

683.25

92

229.95

317.80

511.05

539.95

571.55

594.80

632.80

702.15

93

230.10

317.95

518.40

554.50

571.70

614.20

633.00

702.25

94

230.25

320.75

518.55

554.70

571.90

616.50

633.15

702.35

95

230.45

320.90

518.70

557.50

572.05

616.70

633.35

702.55

96

243.20

335.05

523.10

563.10

576.20

629.35

652.60

702.65

97

245.60

335.90

537.05

569.25

603.00

650.25

652.75

702.75

98

245.75

336.05

537.20

569.45

603.20

650.50

652.90

702.85

99

248.20

336.20

537.40

569.60

603.35

650.65

675.60

702.95

100

251.40

344.30

556.00

595.95

618.60

666.15

692.05

726.60

101

253.65

347.45

561.25

601.60

624.50

672.50

698.70

733.60

102

255.85

350.60

566.50

607.25

630.40

678.85

705.30

740.55

103

258.05

353.75

571.75

612.90

636.30

685.20

711.90

747.50

104

260.30

356.85

577.00

618.60

642.15

691.60

718.55

754.50

105

262.50

360.00

582.30

624.25

648.05

697.95

725.15

761.45

106

264.70

363.15

587.55

629.90

653.95

704.30

731.80

768.40

107

266.90

366.30

592.80

635.55

659.80

710.65

738.40

775.40

108

269.15

369.45

598.05

641.20

665.70

717.05

745.00

782.35

109

271.35

372.60

603.30

646.85

671.60

723.40

751.65

789.30

110

273.55

375.75

608.60

652.55

677.50

729.75

758.25

796.30

111

275.75

378.85

613.85

658.20

683.35

736.10

764.90

803.25

112

278.00

382.00

619.10

663.85

689.25

742.45

771.50

810.20

113

280.20

385.15

624.35

669.50

695.15

748.85

778.15

817.20

114

282.40

388.30

629.60

675.15

701.00

755.20

784.75

824.15

115

284.65

391.45

634.85

680.85

706.90

761.55

791.35

831.10

*Zone 124 includes metro Alaska.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 51 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Early   47

Domestic

UPS Next Day Air ® Early Zones

116 Lbs. 117

102

103

104

105

106

107

108

124*

$286.85

$394.60

$640.15

$686.50

$712.80

$767.90

$798.00

$838.10

289.05

397.75

645.40

692.15

718.70

774.30

804.60

845.05

118

291.25

400.85

650.65

697.80

724.55

780.65

811.25

852.00

119

293.50

404.00

655.90

703.45

730.45

787.00

817.85

858.95

120

295.70

407.15

661.15

709.10

736.35

793.35

824.45

865.95

121

297.90

410.30

666.45

714.80

742.25

799.75

831.10

872.90

122

300.15

413.45

671.70

720.45

748.10

806.10

837.70

879.85

123

302.35

416.60

676.95

726.10

754.00

812.45

844.35

886.85

124

304.55

419.75

682.20

731.75

759.90

818.80

850.95

893.80

125

306.75

422.85

687.45

737.40

765.75

825.15

857.55

900.75

126

309.00

426.00

692.75

743.10

771.65

831.55

864.20

907.75

127

311.20

429.15

698.00

748.75

777.55

837.90

870.80

914.70

128

313.40

432.30

703.25

754.40

783.45

844.25

877.45

921.65

129

315.65

435.45

708.50

760.05

789.30

850.60

884.05

928.65

130

317.85

438.60

713.75

765.70

795.20

857.00

890.65

935.60

131

320.05

441.75

719.05

771.40

801.10

863.35

897.30

942.55

322.25

444.85

724.30

777.05

806.95

869.70

903.90

949.55

324.50

448.00

729.55

782.70

812.85

876.05

910.55

956.50

134

326.70

451.15

734.80

788.35

818.75

882.40

917.15

963.45

135

328.90

454.30

740.05

794.00

824.65

888.80

923.75

970.45

136

331.10

457.45

745.35

799.65

830.50

895.15

930.40

977.40

137

333.35

460.60

750.60

805.35

836.40

901.50

937.00

984.35

138

335.55

463.75

755.85

811.00

842.30

907.85

943.65

991.35

139

337.75

466.85

761.10

816.65

848.15

914.25

950.25

998.30

140

340.00

470.00

766.35

822.30

854.05

920.60

956.90

1,005.25

141

342.20

473.15

771.60

827.95

859.95

926.95

963.50

1,012.25

142

344.40

476.30

776.90

833.65

865.85

933.30

970.10

1,019.20

143

346.60

479.45

782.15

839.30

871.70

939.65

976.75

1,026.15

144

348.85

482.60

787.40

844.95

877.60

946.05

983.35

1,033.10

145

351.05

485.75

792.65

850.60

883.50

952.40

990.00

1,040.10

146

353.25

488.85

797.90

856.25

889.40

958.75

996.60

1,047.05

147

355.50

492.00

803.20

861.90

895.25

965.10

1,003.20

1,054.00

148

357.70

495.15

808.45

867.60

901.15

971.50

1,009.85

1,061.00

149

359.90

498.30

813.70

873.25

907.05

977.85

1,016.45

1,067.95

150

362.10

501.45

818.95

878.90

912.90

984.20

1,023.10

1,074.90

5.89

6.36

6.62

6.97

More Than 150 Pounds**

Price Per Pound

2.21

3.14

5.26

5.66

  *Zone 124 includes metro Alaska. **For each UPS Next Day Air Early package with a weight of more than 150 pounds, multiply the weight by the price per pound and add $30.00.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 52 of 367 ups.com® 1-800-PICK-UPS®

48

Domestic

UPS Next Day Air ® Guaranteed on-time delivery to all 50 states and Puerto Rico by 10:30 a.m., 12:00 p.m. or end of next business day depending on destination. Optional Saturday Pickup and Delivery available.

Zones

102

103

104

105

106

107

108

$22.85

$27.25

$33.00

$35.15

$35.25

$39.65

$40.30

$46.10

$46.10

$50.95

1 Lbs.

27.40

37.40

48.90

54.25

57.10

63.00

64.70

71.15

71.15

71.85

2

27.55

40.70

53.35

58.25

64.60

67.30

72.25

78.00

78.00

78.85

3

31.05

43.20

59.10

66.55

71.55

76.30

79.00

87.05

87.05

100.95

4

33.50

45.55

66.10

72.85

78.20

83.05

86.20

95.05

95.05

109.30

5

34.05

47.15

68.50

75.45

81.20

85.35

88.55

102.90

102.90

117.15

6

38.70

49.85

75.90

86.00

89.95

96.35

100.50

110.35

110.35

125.35

7

39.20

52.65

79.30

90.20

96.30

100.55

107.35

117.65

117.65

133.55

8

39.55

55.20

84.35

98.25

104.90

106.50

110.70

124.75

124.75

139.85

9

40.10

55.35

91.25

102.30

106.65

114.70

118.05

132.80

132.80

148.35

10

40.25

55.55

93.10

103.30

108.05

114.90

118.25

140.60

140.60

148.45

11

45.65

63.35

105.65

119.35

128.15

136.50

139.65

148.45

148.45

163.25

12

47.55

65.40

108.00

124.90

134.35

140.60

147.20

155.70

155.70

166.85

13

48.20

67.90

110.45

130.60

139.85

148.00

154.30

163.50

163.50

171.35

14

49.00

69.50

118.95

134.20

142.25

151.15

156.85

170.80

170.80

176.00

15

49.15

69.70

120.45

134.35

142.40

151.40

157.00

176.05

176.05

180.25

16

51.15

75.65

128.80

146.90

152.40

163.60

166.90

183.05

183.05

187.90

17

55.00

78.00

132.55

151.45

159.25

165.55

170.60

187.10

187.10

193.05

18

56.00

79.95

133.35

151.60

162.80

165.70

175.05

191.70

191.70

200.50

19

56.20

80.10

139.60

158.10

166.40

169.65

183.35

198.10

198.10

205.75

20

56.30

80.25

139.70

158.45

166.50

175.20

183.45

202.00

202.00

218.85

21

59.15

84.30

151.60

164.35

176.40

184.00

192.15

206.60

206.60

224.60

22

61.85

89.00

155.45

170.30

180.95

189.00

196.20

211.25

211.25

229.55

23

62.15

89.15

159.75

174.55

183.55

196.05

205.05

217.00

217.00

233.30

24

63.85

89.35

163.55

176.65

190.00

200.20

205.20

221.10

221.10

237.60

25

64.00

89.50

164.75

177.15

190.15

200.35

205.40

228.05

228.05

239.00

26

68.10

97.40

173.25

187.20

199.30

210.35

214.45

231.50

231.50

246.35

27

68.30

98.00

177.50

191.35

203.45

213.50

219.80

236.30

236.30

250.35

28

69.95

98.15

182.25

195.10

208.30

218.20

228.45

240.75

240.75

255.55

29

70.10

98.30

186.85

198.85

208.45

221.95

233.25

244.60

244.60

261.15

30

70.20

98.40

186.95

198.95

208.55

225.40

233.35

249.00

249.00

262.15

31

73.30

101.90

194.75

208.10

221.55

229.70

240.80

253.50

253.50

270.45

32

75.40

104.35

198.85

212.45

225.90

234.10

244.65

258.30

258.30

276.05

33

77.20

110.25

202.80

216.65

232.00

238.30

250.65

264.15

264.15

281.85

34

78.85

110.40

207.55

224.55

236.90

248.15

255.50

269.60

269.60

287.05

35

80.55

110.55

207.70

224.75

237.10

248.60

259.45

275.00

275.00

292.55

Letter**

124*

125*

126*

  *Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 53 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air   49

Domestic

UPS Next Day Air ® Zones

103

104

105

106

107

108

$113.30

$216.15

$229.25

$245.35

$253.05

$265.75

$280.35

124*

$280.35

125*

$298.85

126*

37

84.50

120.95

221.30

239.80

250.90

264.75

269.00

286.35

286.35

303.55

38

84.65

121.10

224.90

240.00

255.75

264.90

273.40

291.60

291.60

309.35

39

87.45

121.25

229.15

248.65

261.80

270.70

278.35

297.35

297.35

309.45

40

87.60

121.40

229.30

248.80

261.95

270.95

278.50

303.30

303.30

309.55

41

91.65

128.15

237.50

255.10

272.45

277.40

290.20

309.30

309.30

328.30

42

93.00

128.30

242.15

260.70

277.10

283.95

296.90

315.55

315.55

328.45

43

95.50

130.80

246.90

265.90

282.75

288.50

308.30

321.90

321.90

328.55

44

97.65

137.65

251.10

270.95

288.00

292.20

310.05

328.90

328.90

344.70

45

99.00

140.60

255.60

275.80

288.15

301.85

315.45

334.05

334.05

344.80

46

101.70

143.55

260.05

279.35

298.10

302.35

320.40

339.90

339.90

355.40

47

102.95

145.65

263.45

284.45

301.95

304.10

325.20

345.35

345.35

355.55

48

103.10

145.80

263.60

284.60

302.15

304.25

329.65

351.85

351.85

355.65

49

103.30

146.00

263.75

284.75

302.30

304.40

332.60

358.00

358.00

363.20

50

103.50

146.15

263.90

284.90

303.40

304.60

332.75

358.10

358.10

363.45

51

114.10

159.35

280.65

302.70

321.60

329.80

345.50

370.20

370.20

373.70

52

115.85

162.80

284.80

308.35

326.00

335.80

363.00

379.05

379.05

387.40

53

117.15

165.40

289.10

313.55

328.35

342.90

363.20

383.90

383.90

387.50

54

117.30

168.70

293.75

313.70

328.50

343.10

365.60

392.70

392.70

397.95

55

117.45

171.85

299.45

322.35

328.65

355.35

371.95

398.15

398.15

401.95

56

124.05

175.10

304.80

326.60

343.85

362.65

378.30

403.60

403.60

407.40

57

127.60

179.85

304.95

331.20

350.25

368.95

394.65

410.35

410.35

410.40

58

127.80

181.05

305.10

335.75

350.45

375.80

394.80

418.45

418.45

422.40

59

127.95

184.00

305.30

341.00

350.60

381.85

396.60

420.80

420.80

428.65

60

128.10

184.15

305.45

345.30

350.75

382.00

402.95

429.65

429.65

433.70

61

135.15

190.60

326.70

351.35

373.75

395.20

413.65

441.15

441.15

445.25

62

136.90

194.00

331.70

355.85

379.60

400.90

429.05

446.55

446.55

450.75

63

137.05

197.80

332.25

361.30

379.75

406.65

429.20

453.90

453.90

458.15

64

144.20

200.25

336.10

369.65

390.00

414.10

429.45

460.80

460.80

465.10

65

144.35

205.50

346.60

371.55

390.15

420.55

449.40

460.90

460.90

465.30

66

145.25

205.65

347.65

371.75

394.40

427.95

449.55

468.80

468.80

473.20

67

145.40

213.15

358.15

382.40

411.65

436.45

450.70

483.70

483.70

488.25

68

150.00

218.60

362.85

393.15

411.80

440.40

458.05

484.80

484.80

489.30

69

150.15

218.75

367.65

393.35

413.15

444.55

465.65

484.90

484.90

489.40

70

150.30

218.95

371.85

398.70

413.35

444.70

472.20

485.00

485.00

489.55

71

154.95

219.55

372.20

404.00

420.90

455.30

477.80

485.10

485.10

489.70

72

156.30

221.80

372.35

409.45

421.05

459.80

485.50

494.25

494.25

494.30

73

156.45

231.15

376.40

409.60

421.20

466.85

488.90

517.00

517.00

517.05

74

156.60

231.30

376.85

409.75

421.40

467.00

489.05

517.10

517.10

532.80

75

156.80

231.45

383.00

409.95

421.55

467.15

489.20

517.25

517.25

532.90

*Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

102

$83.90

36 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 54 of 367 ups.com® 1-800-PICK-UPS®

50

Domestic

UPS Next Day Air ® Zones

102

103

104

105

106

107

108

124*

$166.30

$238.45

$393.85

$423.25

$441.05

$475.45

$513.95

$536.90

$536.90

$536.95

77

166.45

246.40

398.50

430.40

458.90

502.05

520.70

558.85

558.85

558.90

78

166.65

249.25

398.65

450.15

461.90

505.20

520.85

558.95

558.95

559.05

79

166.85

249.40

403.80

458.45

469.80

516.10

521.00

559.15

559.15

564.35

80

167.00

249.55

403.95

458.65

470.00

516.25

521.15

559.25

559.25

564.50

81

182.25

261.05

419.15

466.00

479.00

526.15

538.00

559.35

559.35

564.60

82

182.45

261.20

419.35

466.15

479.15

526.30

538.25

559.45

559.45

564.70

83

182.60

261.55

419.50

466.30

479.40

526.45

538.40

559.55

559.55

564.80

84

182.75

261.95

419.65

466.45

479.55

526.65

538.55

559.80

559.80

588.25

85

182.90

265.20

433.40

466.65

490.55

526.80

538.70

583.85

583.85

605.10

86

188.65

268.45

433.65

479.65

490.70

545.40

551.60

584.00

584.00

624.00

87

188.80

274.10

449.70

489.35

490.95

548.90

569.35

602.30

602.30

624.10

88

188.95

274.90

452.75

489.55

505.05

558.25

569.50

624.15

624.15

624.20

89

189.25

275.05

452.90

491.65

529.85

562.90

591.45

647.50

647.50

647.55

90

189.40

275.25

470.00

505.10

530.05

563.55

602.50

653.15

653.15

668.15

91

199.75

286.80

480.90

505.25

530.20

563.75

602.65

653.25

653.25

668.30

92

199.95

287.80

481.05

509.95

541.55

564.80

602.80

672.15

672.15

672.20

93

200.10

287.95

488.40

524.50

541.70

584.20

603.00

672.25

672.25

672.30

94

200.25

290.75

488.55

524.70

541.90

586.50

603.15

672.35

672.35

672.45

95

200.45

290.90

488.70

527.50

542.05

586.70

603.35

672.55

672.55

672.60

96

213.20

305.05

493.10

533.10

546.20

599.35

622.60

672.65

672.65

672.70

97

215.60

305.90

507.05

539.25

573.00

620.25

622.75

672.75

672.75

672.80

98

215.75

306.05

507.20

539.45

573.20

620.50

622.90

672.85

672.85

686.20

99

218.20

306.20

507.40

539.60

573.35

620.65

645.60

672.95

672.95

686.30

100

221.40

314.30

526.00

565.95

588.60

636.15

662.05

696.60

696.60

710.65

101

223.65

317.45

531.25

571.60

594.50

642.50

668.70

703.60

703.60

717.75

102

225.85

320.60

536.50

577.25

600.40

648.85

675.30

710.55

710.55

724.85

103

228.05

323.75

541.75

582.90

606.30

655.20

681.90

717.50

717.50

732.00

104

230.30

326.85

547.00

588.60

612.15

661.60

688.55

724.50

724.50

739.10

105

232.50

330.00

552.30

594.25

618.05

667.95

695.15

731.45

731.45

746.20

106

234.70

333.15

557.55

599.90

623.95

674.30

701.80

738.40

738.40

753.30

107

236.90

336.30

562.80

605.55

629.80

680.65

708.40

745.40

745.40

760.40

108

239.15

339.45

568.05

611.20

635.70

687.05

715.00

752.35

752.35

767.50

109

241.35

342.60

573.30

616.85

641.60

693.40

721.65

759.30

759.30

774.60

110

243.55

345.75

578.60

622.55

647.50

699.75

728.25

766.30

766.30

781.70

111

245.75

348.85

583.85

628.20

653.35

706.10

734.90

773.25

773.25

788.85

112

248.00

352.00

589.10

633.85

659.25

712.45

741.50

780.20

780.20

795.95

113

250.20

355.15

594.35

639.50

665.15

718.85

748.15

787.20

787.20

803.05

114

252.40

358.30

599.60

645.15

671.00

725.20

754.75

794.15

794.15

810.15

115

254.65

361.45

604.85

650.85

676.90

731.55

761.35

801.10

801.10

817.25

76 Lbs.

125*

126*

*Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 55 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air   51

Domestic

UPS Next Day Air ® Zones

103

104

105

106

107

108

124*

$364.60

$610.15

$656.50

$682.80

$737.90

$768.00

$808.10

$808.10

125*

$824.35

126*

117

259.05

367.75

615.40

662.15

688.70

744.30

774.60

815.05

815.05

831.45

118

261.25

370.85

620.65

667.80

694.55

750.65

781.25

822.00

822.00

838.60

119

263.50

374.00

625.90

673.45

700.45

757.00

787.85

828.95

828.95

845.70

120

265.70

377.15

631.15

679.10

706.35

763.35

794.45

835.95

835.95

852.80

121

267.90

380.30

636.45

684.80

712.25

769.75

801.10

842.90

842.90

859.90

122

270.15

383.45

641.70

690.45

718.10

776.10

807.70

849.85

849.85

867.00

123

272.35

386.60

646.95

696.10

724.00

782.45

814.35

856.85

856.85

874.10

124

274.55

389.75

652.20

701.75

729.90

788.80

820.95

863.80

863.80

881.20

125

276.75

392.85

657.45

707.40

735.75

795.15

827.55

870.75

870.75

888.30

126

279.00

396.00

662.75

713.10

741.65

801.55

834.20

877.75

877.75

895.45

127

281.20

399.15

668.00

718.75

747.55

807.90

840.80

884.70

884.70

902.55

128

283.40

402.30

673.25

724.40

753.45

814.25

847.45

891.65

891.65

909.65

129

285.65

405.45

678.50

730.05

759.30

820.60

854.05

898.65

898.65

916.75

130

287.85

408.60

683.75

735.70

765.20

827.00

860.65

905.60

905.60

923.85

131

290.05

411.75

689.05

741.40

771.10

833.35

867.30

912.55

912.55

930.95

132

292.25

414.85

694.30

747.05

776.95

839.70

873.90

919.55

919.55

938.05

133

294.50

418.00

699.55

752.70

782.85

846.05

880.55

926.50

926.50

945.15

134

296.70

421.15

704.80

758.35

788.75

852.40

887.15

933.45

933.45

952.30

135

298.90

424.30

710.05

764.00

794.65

858.80

893.75

940.45

940.45

959.40

136

301.10

427.45

715.35

769.65

800.50

865.15

900.40

947.40

947.40

966.50

137

303.35

430.60

720.60

775.35

806.40

871.50

907.00

954.35

954.35

973.60

138

305.55

433.75

725.85

781.00

812.30

877.85

913.65

961.35

961.35

980.70

139

307.75

436.85

731.10

786.65

818.15

884.25

920.25

968.30

968.30

987.80

140

310.00

440.00

736.35

792.30

824.05

890.60

926.90

975.25

975.25

994.90

141

312.20

443.15

741.60

797.95

829.95

896.95

933.50

982.25

982.25

1,002.00

142

314.40

446.30

746.90

803.65

835.85

903.30

940.10

989.20

989.20

1,009.15

143

316.60

449.45

752.15

809.30

841.70

909.65

946.75

996.15

996.15

1,016.25

144

318.85

452.60

757.40

814.95

847.60

916.05

953.35

1,003.10

1,003.10

1,023.35

145

321.05

455.75

762.65

820.60

853.50

922.40

960.00

1,010.10

1,010.10

1,030.45

146

323.25

458.85

767.90

826.25

859.40

928.75

966.60

1,017.05

1,017.05

1,037.55

147

325.50

462.00

773.20

831.90

865.25

935.10

973.20

1,024.00

1,024.00

1,044.65

148

327.70

465.15

778.45

837.60

871.15

941.50

979.85

1,031.00

1,031.00

1,051.75

149

329.90

468.30

783.70

843.25

877.05

947.85

986.45

1,037.95

1,037.95

1,058.85

150

332.10

471.45

788.95

848.90

882.90

954.20

993.10

1,044.90

1,044.90

1,066.00

6.36

6.62

6.97

6.97

7.11

More Than 150 Pounds**

Price Per Pound

2.21

3.14

5.26

5.66

5.89

  *Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day. **For each UPS Next Day Air package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

102

$256.85

116 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 56 of 367 ups.com® 1-800-PICK-UPS®

52

Domestic

UPS Next Day Air Saver ® Guaranteed on-time delivery to commercial destinations within the 48 contiguous states and select locations in Alaska by 3:00 p.m. or 4:30 p.m. the next business day where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 p.m., respectively. Shipments to residential locations within the UPS Next Day Air Saver area are delivered by end of day. Not available to destinations where UPS Next Day Air is committed by end of day. Optional Saturday Pickup available. Saturday Delivery is not available.

Zones

Letter*

132

133

134

135

136

137

138

$21.50

$25.65

$31.70

$33.90

$34.10

$36.30

$38.00

1 Lbs.

24.10

32.75

45.65

49.25

53.50

57.00

59.75

2

25.45

34.70

51.50

54.50

60.40

62.80

66.65

3

27.65

36.70

57.10

60.40

66.95

69.15

72.85

4

29.85

39.00

61.85

66.15

73.15

75.25

79.80

5

30.35

39.20

65.80

71.95

78.00

80.20

84.65

6

32.05

44.70

73.20

76.70

84.55

85.90

91.30

7

33.05

46.60

78.30

83.35

90.50

92.35

97.55

8

34.80

47.95

83.45

88.75

96.65

98.90

103.65

9

36.20

50.00

88.15

94.40

102.55

105.45

110.35

10

36.35

52.00

91.25

99.50

105.30

111.55

116.95

11

38.80

54.30

96.95

104.85

114.75

118.10

123.30

12

40.10

57.05

102.30

109.65

120.40

124.55

129.90

13

40.50

59.90

107.15

114.70

125.25

131.15

136.15

14

42.10

62.25

112.60

119.60

130.10

136.85

142.90

15

43.70

64.40

116.55

124.40

134.35

141.40

148.25

16

44.60

65.00

122.10

128.95

139.40

145.05

152.05

17

46.90

67.15

125.55

133.15

142.65

148.35

155.25

18

48.30

67.90

129.35

135.90

145.75

151.55

159.45

19

49.60

70.75

132.45

138.75

149.05

154.95

163.60

20

50.50

72.85

138.25

149.50

157.05

165.25

176.45

21

51.85

74.25

146.50

154.45

166.10

173.00

182.45

22

53.70

75.85

150.25

158.00

170.45

177.70

186.25

23

54.60

77.30

154.45

162.00

172.85

181.45

190.80

24

55.95

78.60

158.15

166.05

178.90

185.40

194.70

25

57.25

80.20

158.30

170.65

179.10

191.20

194.85

26

58.50

82.50

166.40

175.00

187.50

196.00

203.75

27

59.45

84.75

170.70

179.40

191.50

200.90

209.00

28

61.30

86.95

175.40

183.10

196.25

205.50

214.95

29

62.60

88.60

180.05

186.70

199.95

209.15

220.85

30

63.65

89.55

180.20

190.50

200.15

212.50

223.45

31

64.80

90.60

187.95

195.70

209.15

216.70

229.70

32

66.15

92.15

192.05

199.95

213.45

221.05

233.45

33

67.65

94.00

196.00

204.05

219.35

225.10

239.35

34

68.80

96.10

200.75

207.70

224.15

230.00

244.10

35

70.75

98.00

200.90

211.90

224.40

235.10

246.60

*The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 57 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Saver   53

Domestic

UPS Next Day Air Saver ® Zones

36 Lbs.

132

133

134

135

136

137

138

$72.05

$100.10

$209.30

$216.30

$232.45

$239.45

$251.75

37

73.40

101.45

214.20

221.45

237.80

243.55

255.35

38

74.70

103.50

218.05

226.75

242.55

247.05

260.30

39

76.60

105.90

222.35

231.50

248.40

251.45

266.55

40

77.85

108.45

222.50

235.30

248.65

256.85

266.75

41

79.20

109.85

230.70

241.45

258.80

261.60

278.25

42

80.65

111.50

235.40

246.85

263.30

266.80

284.80

43

82.00

113.85

240.15

251.95

268.90

272.20

291.05

44

83.40

115.90

244.35

256.85

274.00

276.75

297.65

45

84.75

118.40

248.85

261.60

274.20

281.90

303.00

46

86.05

120.40

253.30

265.05

283.85

287.40

307.95

47

87.90

122.85

256.90

269.95

287.55

293.25

312.25

48

89.15

125.30

257.05

274.85

287.75

297.80

316.95

49

90.50

127.80

257.20

275.00

287.95

297.95

319.85

50

92.30

129.65

257.45

275.20

288.10

298.10

320.00

51

93.60

132.15

273.90

287.75

306.75

313.60

332.55

95.50

134.15

278.10

293.25

311.05

319.95

338.90

97.20

136.95

282.35

298.30

313.35

326.90

345.95

54

98.55

139.65

287.05

302.80

313.50

334.25

352.30

55

100.40

142.60

292.70

306.90

313.65

339.00

358.55

56

102.25

145.00

298.30

311.05

328.45

346.10

364.80

57

104.45

148.10

298.50

315.10

334.60

352.20

369.60

58

106.70

151.50

298.65

319.60

341.75

358.90

373.40

59

108.55

155.40

298.80

324.65

344.10

364.80

381.05

60

110.25

158.85

298.95

329.20

344.25

371.55

388.70

61

112.20

161.80

320.00

335.10

357.60

377.75

395.60

62

115.25

164.15

325.00

339.45

363.30

383.30

402.95

63

117.00

167.35

325.55

344.75

369.45

388.95

410.25

64

117.60

168.05

325.70

350.00

373.45

396.15

410.40

65

121.15

173.65

340.10

354.70

373.60

402.50

419.70

66

123.35

173.80

341.05

354.95

387.90

409.65

428.55

67

125.15

180.65

351.50

365.35

394.55

415.70

435.60

68

127.40

184.00

356.15

370.55

400.60

421.70

442.70

69

129.75

187.00

361.00

375.95

400.75

425.80

449.35

70

132.30

190.90

365.40

381.15

406.85

425.95

453.75

71

134.85

193.95

365.55

386.35

407.05

435.90

453.90

72

137.65

196.95

365.70

391.65

408.85

440.60

461.30

73

139.65

201.40

369.90

397.40

414.70

447.50

464.40

74

140.20

201.80

370.10

401.95

414.85

453.85

464.60

75

144.40

207.60

376.50

402.10

415.05

454.00

476.20

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 58 of 367 ups.com® 1-800-PICK-UPS®

54

Domestic

UPS Next Day Air Saver ® Zones

76 Lbs.

132

133

134

135

136

137

138

$146.70

$207.75

$387.35

$416.80

$434.55

$468.95

$490.00

77

147.15

211.10

387.50

419.35

452.45

491.45

496.55

78

151.65

217.75

391.50

439.05

455.40

495.00

496.70

79

153.55

221.75

396.75

447.25

463.35

498.50

498.55

80

153.85

225.30

396.95

447.40

463.50

498.65

498.70

81

158.40

229.15

412.15

454.75

472.50

513.30

513.35

82

162.00

232.80

412.35

454.90

472.70

513.45

513.50

83

164.30

236.60

412.55

459.85

472.90

513.60

513.65

84

166.10

240.25

412.70

460.00

473.05

513.80

513.85

85

166.90

244.20

426.95

460.15

484.10

520.30

526.20

86

170.50

247.70

427.15

473.15

484.25

526.30

526.35

87

172.40

251.70

442.70

477.85

484.45

542.40

543.60

88

172.55

255.65

446.30

480.10

498.55

551.80

551.85

89

176.75

259.55

446.45

485.15

523.40

556.45

569.75

90

176.90

259.75

463.50

493.45

523.55

557.10

580.50

91

177.85

267.10

474.40

496.70

523.70

557.25

580.70

92

181.50

269.00

474.55

503.45

535.05

558.35

580.85

93

185.25

269.15

481.40

512.75

535.20

577.70

581.00

94

185.40

276.25

481.55

517.45

535.45

580.05

581.15

95

185.55

277.95

481.75

521.00

535.60

580.20

596.90

96

192.70

278.15

486.60

526.65

539.70

592.90

616.10

97

192.85

284.65

500.55

532.80

566.55

613.80

616.25

98

193.00

284.80

500.70

532.95

566.70

614.00

616.45

99

193.20

285.00

500.90

533.10

566.85

614.15

616.65

100

193.35

285.15

519.50

553.00

577.80

623.20

640.45

101

195.25

288.00

524.70

558.50

583.60

629.40

646.85

102

197.20

290.85

529.90

564.05

589.40

635.65

653.25

103

199.15

293.70

535.10

569.55

595.15

641.85

659.65

104

201.05

296.55

540.30

575.10

600.95

648.10

666.10

105

203.00

299.40

545.45

580.65

606.70

654.35

672.50

106

204.95

302.25

550.65

586.15

612.50

660.55

678.90

107

206.85

305.10

555.85

591.70

618.25

666.80

685.30

108

208.80

307.95

561.05

597.20

624.05

673.05

691.70

109

210.75

310.80

566.25

602.75

629.80

679.25

698.10

110

212.65

313.65

571.45

608.30

635.60

685.50

704.50

111

214.60

316.50

576.65

613.80

641.40

691.75

710.90

112

216.55

319.35

581.85

619.35

647.15

697.95

717.30

113

218.45

322.20

587.05

624.85

652.95

704.20

723.70

114

220.40

325.05

592.25

630.40

658.70

710.40

730.10

115

222.35

327.90

597.40

635.90

664.50

716.65

736.55

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 59 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Saver   55

Domestic

UPS Next Day Air Saver ® Zones

116 Lbs.

132

133

134

135

136

137

138

$224.25

$330.75

$602.60

$641.45

$670.25

$722.90

$742.95

117

226.20

333.60

607.80

647.00

676.05

729.10

749.35

118

228.15

336.45

613.00

652.50

681.80

735.35

755.75

119

230.05

339.30

618.20

658.05

687.60

741.60

762.15

120

232.00

342.15

623.40

663.55

693.40

747.80

768.55

121

233.95

345.00

628.60

669.10

699.15

754.05

774.95

122

235.85

347.85

633.80

674.65

704.95

760.30

781.35

123

237.80

350.70

639.00

680.15

710.70

766.50

787.75

124

239.75

353.55

644.20

685.70

716.50

772.75

794.15

125

241.65

356.40

649.35

691.20

722.25

778.95

800.55

126

243.60

359.25

654.55

696.75

728.05

785.20

806.95

127

245.55

362.10

659.75

702.30

733.85

791.45

813.40

128

247.45

364.95

664.95

707.80

739.60

797.65

819.80

129

249.40

367.80

670.15

713.35

745.40

803.90

826.20

130

251.35

370.70

675.35

718.85

751.15

810.15

832.60

131

253.25

373.55

680.55

724.40

756.95

816.35

839.00

255.20

376.40

685.75

729.95

762.70

822.60

845.40

257.15

379.25

690.95

735.45

768.50

828.80

851.80

134

259.05

382.10

696.10

741.00

774.25

835.05

858.20

135

261.00

384.95

701.30

746.50

780.05

841.30

864.60

136

262.95

387.80

706.50

752.05

785.85

847.50

871.00

137

264.85

390.65

711.70

757.60

791.60

853.75

877.40

138

266.80

393.50

716.90

763.10

797.40

860.00

883.85

139

268.75

396.35

722.10

768.65

803.15

866.20

890.25

140

270.65

399.20

727.30

774.15

808.95

872.45

896.65

141

272.60

402.05

732.50

779.70

814.70

878.70

903.05

142

274.55

404.90

737.70

785.20

820.50

884.90

909.45

143

276.45

407.75

742.90

790.75

826.25

891.15

915.85

144

278.40

410.60

748.05

796.30

832.05

897.35

922.25

145

280.35

413.45

753.25

801.80

837.85

903.60

928.65

146

282.25

416.30

758.45

807.35

843.60

909.85

935.05

147

284.20

419.15

763.65

812.85

849.40

916.05

941.45

148

286.15

422.00

768.85

818.40

855.15

922.30

947.85

149

288.05

424.85

774.05

823.95

860.95

928.55

954.30

150

290.00

427.70

779.25

829.45

866.70

934.75

960.70

5.53

5.78

6.23

6.40

More Than 150 Pounds*

Price Per Pound

1.93

2.85

5.19

*For each UPS Next Day Air Saver package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 60 of 367 ups.com® 1-800-PICK-UPS®

56

Domestic

UPS 2nd Day Air A.M.® * Guaranteed on-time delivery by 10:30 a.m. or 12:00 p.m. on the second business day to metropolitan commercial destinations in the 48 contiguous states where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 p.m., respectively. Not available to destinations where UPS Next Day Air is committed by end of day. Also not available to residential destinations. Optional Saturday Pickup available. Saturday Delivery is not available.

Zones

Letter**

242

243

244

245

246

247

248

$17.85

$18.34

$19.12

$21.24

$26.08

$27.53

$28.07

1 Lbs.

18.66

19.16

19.99

22.20

27.26

28.78

29.35

2

18.85

19.55

20.37

23.66

30.17

33.14

34.85

3

19.04

20.17

21.57

26.06

34.66

38.39

39.97

4

19.61

20.88

23.34

30.43

40.04

43.84

45.47

5

20.17

21.57

25.37

33.78

44.72

48.83

51.74

6

21.07

22.40

27.64

36.87

49.72

54.27

56.67

7

21.95

24.54

29.99

40.29

55.91

60.21

62.43

8

22.84

26.75

32.07

43.96

61.86

66.35

68.70

9

24.04

27.96

34.66

47.19

67.30

72.74

75.39

10

25.18

29.79

37.32

50.41

71.85

79.12

81.53

11

26.31

31.37

39.03

53.89

77.55

84.82

88.36

12

27.71

33.21

41.17

56.93

83.56

90.96

94.44

13

29.67

34.91

42.76

60.35

88.99

95.38

99.94

14

31.12

36.75

45.54

63.82

94.44

100.38

104.42

15

32.32

37.63

47.75

66.29

99.43

104.81

109.18

16

33.08

38.90

49.84

68.44

103.80

110.19

113.78

17

34.09

40.04

52.00

71.73

108.47

116.06

119.10

18

35.23

41.37

53.89

74.20

112.97

121.19

126.06

19

36.62

42.50

55.47

77.23

117.07

126.75

130.23

20

37.88

44.34

57.62

80.84

121.25

131.12

135.10

21

39.66

46.05

59.77

83.56

125.55

135.61

141.31

22

40.87

48.26

61.41

85.90

129.67

140.80

146.55

23

41.88

49.34

63.64

88.36

134.34

145.41

151.99

24

42.82

51.29

65.66

91.77

139.22

151.11

157.43

25

44.21

52.76

66.92

94.94

143.77

156.42

162.81

26

45.54

54.21

69.39

98.04

148.64

161.80

167.30

27

46.99

55.79

71.16

101.52

153.70

167.23

172.55

28

48.51

57.62

72.80

103.92

157.62

171.53

176.73

29

49.84

58.70

74.95

106.39

161.85

175.84

181.97

30

50.73

60.28

77.55

109.87

166.29

180.58

186.59

31

52.25

62.30

79.63

112.33

170.08

184.50

191.59

32

53.01

63.69

81.91

115.05

175.08

189.63

196.21

33

54.53

65.34

84.18

117.52

179.76

193.99

201.20

34

56.23

66.54

85.95

121.63

185.20

198.79

206.13

35

57.37

68.56

87.79

124.04

190.76

203.80

211.19

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 61 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air A.M.   57

Domestic

UPS 2nd Day Air A.M.® * Zones

36 Lbs.

242

243

244

245

246

247

248

$58.26

$70.08

$89.63

$126.57

$195.89

$210.24

$216.63

37

59.33

71.09

91.77

129.86

201.20

215.81

222.32

38

60.35

72.17

94.12

132.45

206.33

221.44

228.39

39

62.24

74.06

95.70

135.10

211.32

227.33

234.34

40

63.82

76.03

97.98

138.14

216.13

232.89

239.53

41

65.46

77.86

99.11

140.67

221.00

238.96

245.98

42

66.54

79.76

101.13

143.64

225.74

244.84

252.18

43

67.94

81.40

102.65

146.05

231.06

249.39

257.43

44

69.26

82.41

105.00

148.64

235.54

253.64

262.49

45

69.39

84.44

106.51

150.72

239.84

258.38

266.41

46

71.53

85.39

108.67

153.00

243.89

262.55

272.87

47

73.05

87.10

110.56

155.16

248.63

266.60

278.18

48

74.51

89.19

112.46

157.43

253.07

271.15

282.92

49

76.03

91.21

114.49

160.22

257.37

275.14

288.17

50

77.10

92.35

116.19

162.87

261.79

279.31

292.79

51

78.24

93.42

118.22

165.28

266.09

279.44

297.85

79.12

94.81

120.31

169.19

270.14

289.62

303.03

80.71

96.71

122.01

171.72

274.25

294.68

306.77

54

81.85

98.30

123.90

174.38

278.87

300.50

311.44

55

83.37

100.00

125.30

174.70

283.80

306.20

316.00

56

84.69

101.27

125.49

174.82

283.93

306.32

321.63

57

85.70

102.91

129.22

182.92

293.16

316.32

327.64

58

87.29

104.68

131.56

186.02

298.73

321.63

332.63

59

88.36

105.94

134.09

186.14

304.29

326.88

338.01

60

88.48

106.90

136.25

192.03

309.61

332.44

342.24

61

90.89

108.35

137.82

192.16

309.74

332.57

342.82

62

91.97

110.44

137.95

192.28

309.86

332.76

342.95

63

92.09

112.15

138.07

196.52

323.27

347.62

360.78

64

92.22

113.28

138.27

196.65

328.02

353.25

360.91

65

97.15

115.62

145.29

202.72

331.62

359.14

371.72

66

98.35

116.70

147.31

202.84

331.75

363.69

371.84

67

99.24

119.04

147.43

206.13

331.94

366.98

371.98

68

100.44

119.99

151.80

209.74

336.37

367.10

376.53

69

102.09

121.12

151.93

213.60

340.47

367.24

383.11

70

103.66

123.60

156.17

223.28

355.72

383.80

399.87

71

104.56

125.30

156.29

223.40

355.85

383.93

399.99

72

104.68

126.63

158.57

223.53

365.52

392.28

402.20

73

104.81

126.75

158.70

227.33

368.50

392.40

402.34

74

104.93

126.89

158.82

230.23

368.62

392.54

408.98

75

109.11

130.48

160.72

233.27

368.75

397.60

414.16

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 62 of 367 ups.com® 1-800-PICK-UPS®

58

Domestic

UPS 2nd Day Air A.M.® * Zones

76 Lbs.

242

243

244

245

246

247

248

$109.23

$130.61

$162.61

$233.40

$375.89

$408.98

$424.03

77

109.36

130.74

164.38

233.52

376.02

409.17

424.22

78

110.37

131.81

164.58

233.65

376.15

409.29

424.35

79

113.41

138.39

170.71

248.51

396.52

438.33

440.91

80

113.53

139.91

170.84

248.63

401.26

438.45

455.28

81

114.54

140.04

171.09

248.77

401.39

438.58

455.40

82

115.69

143.39

175.58

257.87

401.58

438.70

461.03

83

117.90

143.52

180.58

257.99

414.67

453.06

464.64

84

118.03

143.70

180.71

258.13

414.80

453.19

476.33

85

123.90

146.99

182.48

266.60

414.92

453.31

476.47

86

125.62

148.95

184.37

266.73

415.05

453.44

476.59

87

126.50

151.93

186.90

266.85

415.17

453.63

476.78

88

127.58

152.69

187.86

267.05

415.31

453.76

485.07

89

129.10

154.77

188.93

267.17

420.42

465.40

486.45

90

129.22

155.47

189.06

267.30

442.68

492.59

494.68

91

129.35

155.60

189.18

267.42

442.82

492.72

494.87

92

129.47

156.54

189.38

267.55

443.00

492.84

513.02

93

130.93

158.76

197.98

267.67

443.14

493.03

513.98

94

133.08

158.88

198.17

267.86

443.26

493.16

514.54

95

133.21

159.02

198.29

267.99

443.39

493.28

514.73

96

139.15

160.03

200.00

272.99

457.86

493.42

536.36

97

140.55

160.22

200.12

276.85

475.32

524.60

536.55

98

140.67

160.34

200.26

276.97

475.45

524.72

536.68

99

141.56

160.53

204.74

277.17

475.57

524.85

536.80

100

141.90

161.70

212.30

305.80

495.00

525.80

551.10

101

143.32

163.32

214.42

308.86

499.95

531.06

556.61

102

144.74

164.93

216.55

311.92

504.90

536.32

562.12

103

146.16

166.55

218.67

314.97

509.85

541.57

567.63

104

147.58

168.17

220.79

318.03

514.80

546.83

573.14

105

149.00

169.79

222.92

321.09

519.75

552.09

578.66

106

150.41

171.40

225.04

324.15

524.70

557.35

584.17

107

151.83

173.02

227.16

327.21

529.65

562.61

589.68

108

153.25

174.64

229.28

330.26

534.60

567.86

595.19

109

154.67

176.25

231.41

333.32

539.55

573.12

600.70

110

156.09

177.87

233.53

336.38

544.50

578.38

606.21

111

157.51

179.49

235.65

339.44

549.45

583.64

611.72

112

158.93

181.10

237.78

342.50

554.40

588.90

617.23

113

160.35

182.72

239.90

345.55

559.35

594.15

622.74

114

161.77

184.34

242.02

348.61

564.30

599.41

628.25

115

163.19

185.96

244.15

351.67

569.25

604.67

633.77

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 63 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air A.M.   59

Domestic

UPS 2nd Day Air A.M.® * Zones

116 Lbs.

242

243

244

245

246

247

248

$164.60

$187.57

$246.27

$354.73

$574.20

$609.93

$639.28

117

166.02

189.19

248.39

357.79

579.15

615.19

644.79

118

167.44

190.81

250.51

360.84

584.10

620.44

650.30

119

168.86

192.42

252.64

363.90

589.05

625.70

655.81

120

170.28

194.04

254.76

366.96

594.00

630.96

661.32

121

171.70

195.66

256.88

370.02

598.95

636.22

666.83

122

173.12

197.27

259.01

373.08

603.90

641.48

672.34

123

174.54

198.89

261.13

376.13

608.85

646.73

677.85

124

175.96

200.51

263.25

379.19

613.80

651.99

683.36

125

177.38

202.13

265.38

382.25

618.75

657.25

688.88

126

178.79

203.74

267.50

385.31

623.70

662.51

694.39

127

180.21

205.36

269.62

388.37

628.65

667.77

699.90

128

181.63

206.98

271.74

391.42

633.60

673.02

705.41

129

183.05

208.59

273.87

394.48

638.55

678.28

710.92

130

184.47

210.21

275.99

397.54

643.50

683.54

716.43

131

185.89

211.83

278.11

400.60

648.45

688.80

721.94

187.31

213.44

280.24

403.66

653.40

694.06

727.45

188.73

215.06

282.36

406.71

658.35

699.31

732.96

134

190.15

216.68

284.48

409.77

663.30

704.57

738.47

135

191.57

218.30

286.61

412.83

668.25

709.83

743.99

136

192.98

219.91

288.73

415.89

673.20

715.09

749.50

137

194.40

221.53

290.85

418.95

678.15

720.35

755.01

138

195.82

223.15

292.97

422.00

683.10

725.60

760.52

139

197.24

224.76

295.10

425.06

688.05

730.86

766.03

140

198.66

226.38

297.22

428.12

693.00

736.12

771.54

141

200.08

228.00

299.34

431.18

697.95

741.38

777.05

142

201.50

229.61

301.47

434.24

702.90

746.64

782.56

143

202.92

231.23

303.59

437.29

707.85

751.89

788.07

144

204.34

232.85

305.71

440.35

712.80

757.15

793.58

145

205.76

234.47

307.84

443.41

717.75

762.41

799.10

146

207.17

236.08

309.96

446.47

722.70

767.67

804.61

147

208.59

237.70

312.08

449.53

727.65

772.93

810.12

148

210.01

239.32

314.20

452.58

732.60

778.18

815.63

149

211.43

240.93

316.33

455.64

737.55

783.44

821.14

150

212.85

242.55

318.45

458.70

742.50

788.70

826.65

3.06

4.95

5.26

5.51

More Than 150 Pounds**

Price Per Pound

1.42

1.62

2.12

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **For each UPS 2nd Day Air A.M. package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 64 of 367 ups.com® 1-800-PICK-UPS®

60

Domestic

UPS 2nd Day Air ® * Guaranteed delivery to all 50 states and Puerto Rico by the end of the second business day. Optional Saturday Pickup and Delivery available.

Zones

202

203

204

205

206

207

208

224**

$15.90

$16.35

$17.05

$18.85

$22.75

$23.95

$24.30

$34.95

$34.95

$47.00

1 Lbs.

16.25

16.70

17.40

19.35

23.75

25.05

25.55

38.30

38.30

49.60

2

16.40

17.00

17.75

20.60

26.25

28.85

30.35

42.75

42.75

59.25

3

16.60

17.55

18.80

22.70

30.15

33.40

34.80

48.80

48.80

61.60

4

17.05

18.15

20.30

26.50

34.85

38.15

39.55

52.00

52.00

64.30

5

17.55

18.80

22.10

29.40

38.90

42.50

45.00

56.50

56.50

66.55

6

18.35

19.50

24.05

32.10

43.25

47.20

49.30

60.10

60.10

70.20

7

19.10

21.35

26.10

35.05

48.65

52.40

54.30

64.75

64.75

73.30

8

19.90

23.30

27.90

38.25

53.80

57.70

59.75

68.00

68.00

76.80

9

20.90

24.35

30.15

41.05

58.55

63.25

65.60

72.80

72.80

80.85

10

21.90

25.95

32.45

43.85

62.50

68.85

70.90

78.95

78.95

84.30

11

22.90

27.30

33.95

46.90

67.45

73.80

76.85

83.70

83.70

86.50

12

24.10

28.90

35.85

49.50

72.70

79.10

82.15

86.70

86.70

90.00

13

25.80

30.40

37.20

52.50

77.40

82.95

86.90

89.80

89.80

92.60

14

27.10

32.00

39.60

55.50

82.15

87.30

90.85

93.30

93.30

96.20

15

28.15

32.75

41.55

57.65

86.50

91.15

94.95

97.60

97.60

101.45

16

28.80

33.85

43.35

59.55

90.30

95.85

98.95

101.60

101.60

107.15

17

29.65

34.85

45.25

62.40

94.35

100.95

103.60

106.45

106.45

111.55

18

30.65

36.00

46.90

64.55

98.25

105.40

109.65

112.75

112.75

116.00

19

31.85

37.00

48.25

67.20

101.85

110.25

113.25

116.45

116.45

122.00

20

32.95

38.60

50.15

70.30

105.45

114.05

117.50

120.60

120.60

126.30

21

34.50

40.05

52.00

72.70

109.20

117.95

122.90

126.20

126.20

132.20

22

35.55

42.00

53.45

74.70

112.75

122.45

127.45

131.00

131.00

137.35

23

36.45

42.90

55.35

76.85

116.85

126.45

132.20

135.80

135.80

142.05

24

37.25

44.65

57.10

79.85

121.10

131.40

136.90

140.70

140.70

147.05

25

38.45

45.90

58.20

82.60

125.05

136.05

141.60

145.65

145.65

152.15

26

39.60

47.15

60.35

85.25

129.25

140.70

145.50

149.45

149.45

156.85

27

40.90

48.55

61.90

88.30

133.65

145.45

150.05

154.30

154.30

161.55

28

42.20

50.15

63.35

90.40

137.10

149.20

153.70

159.25

159.25

167.30

29

43.35

51.05

65.20

92.55

140.75

152.90

158.25

163.25

163.25

171.95

30

44.15

52.45

67.45

95.55

144.60

157.05

162.25

168.45

168.45

176.35

31

45.45

54.20

69.25

97.70

147.90

160.45

166.60

172.55

172.55

181.70

32

46.10

55.40

71.25

100.05

152.25

164.90

170.65

178.05

178.05

186.55

33

47.45

56.85

73.25

102.20

156.35

168.70

175.00

182.80

182.80

191.20

34

48.90

57.90

74.75

105.80

161.05

172.90

179.25

187.65

187.65

196.20

35

49.90

59.65

76.35

107.90

165.90

177.25

183.65

192.75

192.75

201.60

Letter***

225**

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii. ***The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

226**

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 65 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air   61

Domestic

UPS 2nd Day Air ® * Zones

203

204

205

206

207

208

224**

$60.95

$77.95

$110.10

$170.35

$182.85

$188.40

$197.20

$197.20

225**

$205.95

226**

37

51.60

61.85

79.85

112.95

175.00

187.70

193.35

202.25

202.25

211.70

38

52.50

62.80

81.85

115.20

179.45

192.60

198.65

206.95

206.95

216.15

39

54.15

64.45

83.25

117.50

183.80

197.70

203.80

211.90

211.90

221.30

40

55.50

66.15

85.20

120.15

187.95

202.55

208.30

216.10

216.10

226.55

41

56.95

67.75

86.20

122.35

192.20

207.80

213.90

220.85

220.85

228.60

42

57.90

69.40

87.95

124.95

196.30

212.95

219.30

225.90

225.90

233.55

43

59.10

70.80

89.30

127.00

200.95

216.90

223.85

230.10

230.10

239.25

44

60.25

71.70

91.30

129.25

204.85

220.55

228.25

234.65

234.65

243.30

45

60.35

73.45

92.65

131.10

208.60

224.70

231.70

238.05

238.05

247.90

46

62.25

74.25

94.50

133.05

212.10

228.35

237.30

243.85

243.85

252.90

47

63.55

75.75

96.15

134.95

216.25

231.85

241.90

248.55

248.55

258.75

48

64.80

77.55

97.80

136.90

220.10

235.80

246.05

252.70

252.70

263.05

49

66.15

79.35

99.55

139.35

223.80

239.25

250.60

257.40

257.40

263.15

50

67.05

80.30

101.05

141.65

227.65

242.90

254.60

257.55

257.55

263.30

51

68.05

81.25

102.80

143.75

231.40

243.00

259.00

266.15

266.15

268.90

52

68.85

82.45

104.65

147.15

234.95

251.85

263.55

266.75

266.75

269.30

53

70.20

84.10

106.10

149.35

238.50

256.25

266.75

269.85

269.85

272.45

54

71.20

85.50

107.75

151.65

242.50

261.35

270.85

274.15

274.15

276.80

55

72.50

87.00

109.00

151.95

246.80

266.30

274.80

279.40

279.40

282.10

56

73.65

88.10

109.15

152.05

246.90

266.40

279.70

282.95

282.95

285.65

57

74.55

89.50

112.40

159.10

254.95

275.10

284.90

288.20

288.20

290.90

58

75.90

91.05

114.40

161.80

259.80

279.70

289.25

292.55

292.55

296.15

59

76.85

92.15

116.60

161.90

264.65

284.25

293.95

297.30

297.30

297.35

60

76.95

92.95

118.50

167.00

269.25

289.10

297.65

301.05

301.05

303.90

61

79.05

94.25

119.85

167.10

269.35

289.20

298.10

301.55

301.55

306.50

62

80.00

96.05

120.00

167.20

269.45

289.40

298.25

306.30

306.30

309.25

63

80.10

97.55

120.10

170.90

281.15

302.30

313.75

317.30

317.30

320.35

64

80.20

98.55

120.25

171.00

285.25

307.20

313.85

317.45

317.45

320.45

65

84.50

100.55

126.35

176.30

288.40

312.30

323.25

323.30

323.30

323.35

66

85.55

101.50

128.10

176.40

288.50

316.25

323.35

327.10

327.10

330.20

67

86.30

103.55

128.25

179.25

288.65

319.15

323.50

327.20

327.20

330.30

68

87.35

104.35

132.00

182.40

292.50

319.25

327.45

336.85

336.85

340.70

69

88.80

105.35

132.15

185.75

296.10

319.35

333.15

336.95

336.95

340.80

70

90.15

107.50

135.80

194.15

309.35

333.75

347.75

352.00

352.00

355.30

71

90.95

109.00

135.95

194.30

309.45

333.85

347.85

352.15

352.15

355.45

72

91.05

110.15

137.90

194.40

317.85

341.15

349.75

353.85

353.85

357.20

73

91.15

110.25

138.00

197.70

320.45

341.25

349.90

353.95

353.95

357.30

74

91.25

110.35

138.15

200.20

320.55

341.35

355.65

355.70

355.70

363.75

75

94.90

113.50

139.80

202.85

320.65

345.75

360.15

364.30

364.30

367.75

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

202

$50.70

36 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 66 of 367 ups.com® 1-800-PICK-UPS®

62

Domestic

UPS 2nd Day Air ® * Zones

202

203

204

205

206

207

208

224**

$95.00

$113.60

$141.45

$202.95

$326.90

$355.65

$368.75

$368.85

$368.85

$368.90

77

95.10

113.70

142.95

203.10

327.00

355.80

368.90

369.90

369.90

371.45

78

96.00

114.65

143.15

203.20

327.10

355.95

369.00

371.55

371.55

371.60

79

98.65

120.35

148.45

216.10

344.80

381.15

383.45

383.50

383.50

395.90

80

98.75

121.70

148.60

216.25

348.95

381.30

395.90

395.95

395.95

396.00

81

99.65

121.80

148.80

216.35

349.05

381.40

396.00

396.10

396.10

396.15

82

100.60

124.70

152.70

224.25

349.20

381.50

400.90

400.95

400.95

401.05

83

102.55

124.80

157.05

224.35

360.60

394.00

404.05

404.10

404.10

404.15

84

102.65

125.00

157.15

224.50

360.70

394.10

414.25

414.30

414.30

414.35

85

107.75

127.85

158.70

231.85

360.80

394.20

414.35

414.40

414.40

414.45

86

109.25

129.55

160.35

231.95

360.95

394.30

414.45

414.50

414.50

414.60

87

110.00

132.15

162.55

232.05

361.05

394.50

414.60

414.65

414.65

414.70

88

110.95

132.80

163.35

232.25

361.15

394.60

421.80

421.85

421.85

421.95

89

112.30

134.60

164.30

232.35

365.60

404.70

423.05

432.50

432.50

432.55

90

112.40

135.20

164.40

232.45

384.95

428.35

430.20

432.60

432.60

432.65

91

112.50

135.30

164.55

232.55

385.10

428.45

430.35

432.75

432.75

432.80

92

112.60

136.15

164.70

232.65

385.25

428.60

446.15

446.20

446.20

446.30

93

113.85

138.05

172.15

232.80

385.35

428.75

446.95

447.00

447.00

447.05

94

115.75

138.20

172.35

232.95

385.45

428.85

447.45

447.55

447.55

447.60

95

115.85

138.30

172.45

233.05

385.55

428.95

447.60

447.65

447.65

447.70

96

121.00

139.15

173.95

237.40

398.15

429.10

466.40

466.50

466.50

466.55

97

122.25

139.35

174.05

240.75

413.35

456.20

466.60

466.65

466.65

466.70

98

122.35

139.45

174.15

240.85

413.45

456.30

466.70

466.75

466.75

466.80

99

123.10

139.60

178.05

241.05

413.55

456.40

466.80

466.85

466.85

466.90

100

123.20

139.70

183.70

265.10

430.10

456.50

478.50

481.80

481.80

485.10

101

124.45

141.10

185.55

267.75

434.40

461.10

483.30

486.65

486.65

489.95

102

125.70

142.50

187.40

270.40

438.70

465.65

488.10

491.45

491.45

494.80

103

126.90

143.90

189.25

273.05

443.00

470.20

492.90

496.25

496.25

499.65

104

128.15

145.30

191.05

275.70

447.30

474.80

497.65

501.10

501.10

504.50

105

129.40

146.70

192.90

278.40

451.65

479.35

502.45

505.90

505.90

509.40

106

130.60

148.10

194.75

281.05

455.95

483.90

507.25

510.75

510.75

514.25

107

131.85

149.50

196.60

283.70

460.25

488.50

512.00

515.55

515.55

519.10

108

133.10

150.90

198.40

286.35

464.55

493.05

516.80

520.35

520.35

523.95

109

134.30

152.30

200.25

289.00

468.85

497.60

521.60

525.20

525.20

528.80

110

135.55

153.70

202.10

291.65

473.15

502.15

526.35

530.00

530.00

533.65

111

136.75

155.10

203.95

294.30

477.45

506.75

531.15

534.80

534.80

538.50

112

138.00

156.50

205.75

296.95

481.75

511.30

535.95

539.65

539.65

543.35

113

139.25

157.90

207.60

299.60

486.05

515.85

540.75

544.45

544.45

548.20

114

140.45

159.30

209.45

302.25

490.35

520.45

545.50

549.25

549.25

553.05

115

141.70

160.70

211.30

304.90

494.65

525.00

550.30

554.10

554.10

557.90

76 Lbs.

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

225**

226**

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 67 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air   63

Domestic

UPS 2nd Day Air ® * Zones

203

204

205

206

207

208

224**

$162.05

$213.10

$307.55

$498.95

$529.55

$555.10

$558.90

$558.90

225**

$562.75

226**

117

144.15

163.45

214.95

310.20

503.25

534.15

559.85

563.75

563.75

567.60

118

145.40

164.85

216.80

312.85

507.55

538.70

564.65

568.55

568.55

572.45

119

146.65

166.25

218.60

315.50

511.85

543.25

569.45

573.35

573.35

577.30

120

147.85

167.65

220.45

318.15

516.15

547.80

574.20

578.20

578.20

582.15

121

149.10

169.05

222.30

320.80

520.45

552.40

579.00

583.00

583.00

587.00

122

150.30

170.45

224.15

323.45

524.75

556.95

583.80

587.80

587.80

591.85

123

151.55

171.85

225.95

326.10

529.05

561.50

588.60

592.65

592.65

596.70

124

152.80

173.25

227.80

328.75

533.35

566.10

593.35

597.45

597.45

601.55

125

154.00

174.65

229.65

331.40

537.65

570.65

598.15

602.25

602.25

606.40

126

155.25

176.05

231.50

334.05

541.95

575.20

602.95

607.10

607.10

611.25

127

156.50

177.45

233.30

336.70

546.25

579.80

607.70

611.90

611.90

616.10

128

157.70

178.85

235.15

339.35

550.55

584.35

612.50

616.70

616.70

620.95

129

158.95

180.25

237.00

342.00

554.85

588.90

617.30

621.55

621.55

625.80

130

160.20

181.65

238.85

344.65

559.15

593.45

622.05

626.35

626.35

630.65

131

161.40

183.05

240.65

347.30

563.45

598.05

626.85

631.20

631.20

635.50

132

162.65

184.40

242.50

349.95

567.75

602.60

631.65

636.00

636.00

640.35

133

163.90

185.80

244.35

352.60

572.05

607.15

636.45

640.80

640.80

645.20

134

165.10

187.20

246.20

355.25

576.35

611.75

641.20

645.65

645.65

650.05

135

166.35

188.60

248.00

357.90

580.65

616.30

646.00

650.45

650.45

654.90

136

167.55

190.00

249.85

360.55

584.95

620.85

650.80

655.25

655.25

659.75

137

168.80

191.40

251.70

363.20

589.25

625.45

655.55

660.10

660.10

664.60

138

170.05

192.80

253.55

365.85

593.55

630.00

660.35

664.90

664.90

669.45

139

171.25

194.20

255.35

368.50

597.85

634.55

665.15

669.70

669.70

674.30

140

172.50

195.60

257.20

371.15

602.15

639.10

669.90

674.55

674.55

679.15

141

173.75

197.00

259.05

373.80

606.45

643.70

674.70

679.35

679.35

684.00

142

174.95

198.40

260.85

376.45

610.75

648.25

679.50

684.20

684.20

688.85

143

176.20

199.80

262.70

379.10

615.05

652.80

684.30

689.00

689.00

693.70

144

177.45

201.20

264.55

381.75

619.35

657.40

689.05

693.80

693.80

698.55

145

178.65

202.60

266.40

384.40

623.65

661.95

693.85

698.65

698.65

703.40

146

179.90

204.00

268.20

387.05

627.95

666.50

698.65

703.45

703.45

708.25

147

181.10

205.40

270.05

389.70

632.25

671.10

703.40

708.25

708.25

713.10

148

182.35

206.80

271.90

392.35

636.55

675.65

708.20

713.10

713.10

717.95

149

183.60

208.15

273.75

395.00

640.85

680.20

713.00

717.90

717.90

722.80

150

184.80

209.55

275.55

397.65

645.15

684.75

717.75

722.70

722.70

727.65

4.60

4.80

4.85

4.85

4.85

More Than 150 Pounds***

Price Per Pound

1.25

1.40

1.85

2.65

4.30

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii. ***For each UPS 2nd Day Air package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

202

$142.95

116 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 68 of 367 ups.com® 1-800-PICK-UPS®

64

Domestic

UPS 3 Day Select ® * Guaranteed delivery by the end of the third business day to the 48 contiguous states.

Zones

302

303

304

305

306

307

308

1 Lbs.

$10.61

$12.19

$12.96

$14.44

$17.71

$19.23

$20.82

2

11.02

12.65

13.62

15.64

19.74

21.37

24.28

3

11.79

13.47

15.05

17.42

22.71

23.97

27.78

4

12.91

14.54

15.87

19.61

25.19

27.34

30.88

5

13.77

15.20

16.78

21.39

28.58

30.15

34.10

6

14.69

16.83

19.13

23.46

31.11

33.51

37.54

7

15.20

18.16

20.56

24.96

33.64

37.72

41.26

8

15.97

19.74

22.19

26.85

36.46

40.94

45.04

9

16.58

20.51

23.62

28.41

39.10

43.59

48.51

10

17.34

20.87

24.94

30.19

41.17

46.86

51.82

11

18.77

23.41

26.58

31.78

43.82

49.22

54.98

12

19.74

24.54

27.80

33.72

46.69

51.81

58.09

13

20.86

25.76

29.18

35.70

49.22

54.80

61.70

14

21.78

27.14

30.81

37.80

51.64

57.79

64.86

15

21.99

28.05

32.19

39.43

54.51

60.43

68.60

16

23.21

28.92

33.26

40.70

56.81

63.54

71.46

17

23.97

29.64

34.63

42.64

59.05

66.13

74.75

18

24.79

30.81

35.96

44.22

61.12

69.17

77.28

19

25.61

31.78

37.29

45.85

63.25

71.88

79.98

20

25.81

32.90

39.02

47.74

65.55

74.58

83.44

21

27.24

33.72

40.55

49.42

68.55

77.34

86.19

22

27.90

34.99

42.13

50.95

70.89

80.04

89.36

23

28.72

35.86

43.61

52.43

73.80

82.63

92.26

24

29.64

36.88

44.73

54.42

75.33

85.45

95.43

25

30.30

38.56

46.21

56.26

77.42

88.38

98.64

26

31.93

39.68

47.79

58.04

79.82

91.43

101.60

27

33.10

40.91

49.53

59.98

81.96

94.65

104.76

28

33.97

42.08

50.75

61.51

84.77

97.52

108.07

29

34.68

42.95

52.18

63.09

87.21

100.45

111.54

30

34.99

43.30

53.76

65.13

89.97

103.10

114.70

31

35.86

45.65

55.08

66.56

92.72

106.15

117.87

32

36.57

46.67

56.92

68.34

95.07

109.08

121.18

33

37.54

47.43

58.20

70.23

97.77

110.80

123.17

34

38.31

48.76

59.57

71.91

100.27

114.48

126.94

35

39.02

50.09

61.20

73.70

102.51

116.15

130.00

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 69 of 367 ups.com® 1-800-PICK-UPS®

UPS 3 Day Select   65

Domestic

UPS 3 Day Select ® * Zones

36 Lbs.

302

303

304

305

306

307

308

$40.14

$51.21

$62.68

$75.38

$105.37

$119.83

$132.96

37

40.91

52.18

63.75

77.12

107.46

122.25

135.92

38

41.47

52.28

65.54

78.95

109.76

124.03

138.52

39

42.13

52.33

66.76

80.69

112.36

126.33

141.22

40

42.23

52.79

66.92

81.40

114.86

129.09

143.77

41

44.53

57.02

69.31

84.31

116.79

131.39

146.88

42

45.24

58.25

70.89

86.45

119.24

134.09

150.00

43

46.26

59.57

72.22

88.13

121.69

137.08

153.51

44

47.08

60.34

73.90

89.87

123.93

139.96

156.78

45

47.18

61.36

75.33

91.80

126.48

142.89

159.99

46

50.09

61.41

76.86

93.49

129.03

145.82

163.77

47

50.49

61.97

78.14

95.48

131.99

148.81

167.08

48

50.55

62.02

79.26

97.06

135.15

151.05

170.40

49

50.60

62.07

80.79

99.00

136.68

153.64

170.78

50

50.70

62.12

80.84

99.10

137.20

155.02

171.01

51

52.84

68.40

83.44

102.26

143.31

159.89

179.88

53.55

69.52

84.97

103.84

145.66

163.10

182.84

54.68

70.84

86.45

105.52

148.06

167.04

186.26

54

55.44

72.17

88.23

107.46

150.35

170.26

189.47

55

56.10

73.14

89.46

109.14

152.75

173.48

192.78

56

56.92

73.19

90.84

111.08

154.79

176.47

196.46

57

57.63

73.34

92.37

112.77

154.89

179.63

199.87

58

59.16

73.39

93.49

114.55

159.99

183.31

203.14

59

59.22

73.95

94.86

116.13

160.09

186.36

206.91

60

59.78

74.01

95.02

116.28

163.10

187.39

210.63

61

61.05

77.22

97.67

120.21

168.36

192.57

214.05

62

61.92

78.60

99.20

121.89

171.31

195.90

217.52

63

63.09

79.72

100.73

123.78

174.22

199.07

221.09

64

63.96

80.84

102.26

125.41

177.18

202.23

224.66

65

64.72

81.96

103.99

127.15

180.03

205.22

227.82

66

66.30

82.98

105.47

128.88

182.53

208.55

231.70

67

66.76

84.61

105.57

130.82

185.34

211.77

235.32

68

67.32

85.63

108.12

132.55

185.44

214.76

238.89

69

67.38

86.50

109.40

133.93

187.99

215.74

242.61

70

67.43

86.55

109.50

136.07

188.09

218.04

246.33

71

67.58

89.15

112.61

137.19

195.49

223.56

250.21

72

68.09

89.71

114.40

139.08

195.59

226.67

253.78

73

71.56

90.73

116.54

140.76

198.24

228.97

254.70

74

72.27

91.29

116.59

142.91

201.05

229.66

257.31

75

72.83

93.23

116.64

143.01

202.52

230.00

257.49

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

R E TA I L

R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 70 of 367 ups.com® 1-800-PICK-UPS®

66

Domestic

UPS 3 Day Select ® * Zones

76 Lbs.

302

303

304

305

306

307

308

$73.14

$93.28

$116.69

$147.09

$206.02

$239.14

$266.02

77

73.39

93.44

120.26

147.19

208.55

242.19

268.62

78

73.44

94.20

120.31

147.29

208.61

246.27

271.46

79

75.48

94.25

120.36

147.45

208.78

247.31

274.85

80

75.54

94.30

120.42

147.55

209.01

248.17

275.54

81

76.20

96.70

120.47

147.65

209.19

248.75

278.24

82

77.07

97.77

122.97

159.63

221.95

256.34

283.92

83

78.29

97.82

123.07

161.42

222.81

257.08

284.80

84

78.39

100.17

132.50

161.57

223.10

257.66

287.50

85

78.44

108.07

133.83

165.14

230.29

264.56

303.71

86

81.15

110.42

135.31

166.72

232.99

267.15

307.43

87

83.39

111.54

137.09

168.51

234.72

273.07

310.70

88

83.44

112.66

138.67

168.61

234.95

273.24

310.80

89

83.49

112.77

138.72

168.71

237.53

275.89

310.95

90

83.54

113.84

139.90

168.87

240.24

276.98

311.05

91

89.00

116.34

140.00

176.31

240.47

279.22

312.17

92

89.05

117.41

140.05

176.41

242.94

280.20

315.79

93

89.10

118.89

145.46

176.57

243.11

287.85

319.30

94

89.15

118.94

146.78

182.43

248.46

292.33

323.09

95

89.20

118.99

147.90

182.74

249.90

293.19

326.66

96

90.27

119.04

148.01

185.49

252.60

293.37

328.44

97

90.43

119.09

150.45

185.59

255.59

299.17

342.01

98

90.48

119.14

150.51

185.75

255.76

303.26

342.11

99

96.90

120.93

151.78

185.85

258.06

305.27

342.21

100

96.96

121.08

151.88

189.52

271.02

311.36

348.90

101

97.92

122.25

153.36

191.41

273.72

314.53

352.36

102

98.89

123.48

154.89

193.29

276.42

317.63

355.83

103

99.86

124.70

156.42

195.18

279.13

320.62

359.35

104

100.83

125.92

157.90

197.07

281.83

323.78

362.82

105

101.80

127.10

159.43

198.96

284.58

326.89

366.34

106

102.77

128.32

160.96

200.89

287.29

329.99

369.81

107

103.74

129.54

162.49

202.78

289.99

333.21

373.27

108

104.71

130.72

163.97

204.67

292.69

336.20

376.79

109

105.68

131.94

165.50

206.55

295.40

339.37

380.26

110

106.65

133.17

167.03

208.44

298.10

342.47

383.73

111

107.61

134.39

168.56

210.33

300.80

345.52

387.25

112

108.58

135.56

170.04

212.22

303.51

348.68

390.72

113

109.55

136.79

171.57

214.15

306.26

351.73

394.23

114

110.52

138.01

173.10

216.04

308.96

354.89

397.70

115

111.49

139.23

174.63

217.93

311.67

358.00

401.22

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 71 of 367 ups.com® 1-800-PICK-UPS®

UPS 3 Day Select   67

Domestic

UPS 3 Day Select ® * Zones

116 Lbs.

302

303

304

305

306

307

308

$112.46

$140.41

$175.85

$219.81

$314.37

$361.10

$404.69

117

113.43

141.63

176.26

221.70

317.07

364.26

408.16

118

114.40

142.86

177.69

223.59

319.77

367.25

411.68

119

115.37

144.03

179.22

225.48

322.48

370.47

415.14

120

116.34

145.25

180.75

227.41

325.18

373.58

418.66

121

117.30

146.48

182.28

229.30

327.93

376.68

422.13

122

118.27

147.70

183.71

231.19

330.64

379.85

425.60

123

119.24

148.87

185.24

233.07

333.34

382.95

429.12

124

120.21

150.10

186.77

234.96

336.04

385.94

432.59

125

121.18

151.32

188.30

236.85

338.75

389.16

436.05

126

122.15

152.55

189.78

238.79

341.45

392.27

439.57

127

123.12

153.72

191.25

240.67

344.15

395.43

443.04

128

124.09

154.94

192.78

242.56

346.91

398.53

446.56

129

125.06

156.17

194.26

244.45

349.61

401.52

450.03

130

126.03

157.39

195.79

246.33

352.31

404.69

453.55

131

126.99

158.56

197.27

248.22

355.02

407.79

457.02

127.96

159.79

198.80

250.16

357.72

411.01

460.48

128.93

161.01

200.28

252.05

360.42

414.12

464.00

134

129.90

162.18

201.81

253.93

363.12

417.11

467.47

135

130.87

163.41

203.29

255.82

365.83

420.27

470.99

136

131.84

164.63

204.82

257.71

368.58

423.37

474.46

137

132.81

165.86

206.30

259.59

371.28

426.54

477.93

138

133.78

167.03

207.83

261.48

373.99

429.70

481.44

139

134.75

168.25

209.31

263.42

376.69

432.63

484.91

140

135.72

169.48

210.84

265.31

379.39

435.79

488.43

141

136.68

170.70

212.32

267.19

382.10

438.90

491.90

142

137.65

171.87

213.85

269.08

384.80

442.06

495.37

143

138.62

173.10

215.33

270.97

387.50

445.17

498.89

144

139.59

174.32

216.81

272.85

390.26

448.21

502.35

145

140.56

175.55

218.34

274.74

392.96

451.38

505.87

146

141.53

176.72

219.87

276.68

395.66

454.48

509.34

147

142.50

177.94

221.29

278.57

398.37

457.64

512.81

148

143.47

179.17

222.82

280.45

401.07

460.75

516.33

149

144.44

180.34

224.35

282.34

403.77

463.74

519.80

150

145.41

181.56

225.88

284.23

406.47

466.96

523.32

1.94

2.76

3.12

3.52

More Than 150 Pounds**

Price Per Pound

0.97

1.23

1.53

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **For each UPS 3 Day Select package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

R E TA I L

R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 72 of 367 ups.com® 1-800-PICK-UPS®

68

Domestic

UPS® Ground* Guaranteed day-definite delivery typically in one to five business days to all 50 states and Puerto Rico. Refer to UPS Ground Time in Transit maps at ups.com/maps to determine scheduled delivery.

Zones

2

3

4

5

6

7

8

44**

1 Lbs.

$8.01

$8.50

$8.67

$9.04

$9.47

$9.60

$9.76

$33.12

$33.23

45**

$43.23

46**

2

8.52

9.07

9.83

10.04

10.59

10.81

11.42

36.95

36.96

47.04

3

8.65

9.47

10.33

10.76

11.83

12.40

14.27

40.39

40.45

50.35

4

8.85

9.74

10.85

13.25

14.03

14.38

15.56

44.10

44.18

54.30

5

9.12

9.98

11.31

14.02

15.16

15.71

17.31

47.90

47.96

57.91

6

9.68

10.82

12.10

14.45

15.60

16.55

17.82

52.01

52.17

63.06

7

10.28

11.70

13.07

14.81

16.05

16.96

18.44

55.69

55.87

64.40

8

10.98

12.38

13.64

14.88

16.57

17.71

19.50

57.90

57.92

68.00

9

11.48

12.73

14.11

15.19

16.89

18.65

20.70

65.25

65.27

75.84

10

12.15

12.78

14.36

15.78

17.60

19.94

22.07

69.43

69.46

80.08

11

13.03

13.29

14.52

15.84

18.19

21.08

23.20

74.09

74.13

84.79

12

13.43

13.68

14.71

15.95

18.93

22.34

24.76

77.09

77.12

87.67

13

13.55

14.03

14.90

16.15

19.72

23.72

26.37

81.83

81.88

91.27

14

13.78

14.42

15.11

16.73

20.75

24.94

27.88

85.38

85.43

95.10

15

14.03

14.88

15.31

16.99

21.75

26.20

29.35

88.63

88.68

99.36

16

14.20

15.01

15.40

17.45

22.53

27.11

30.38

92.85

93.93

104.72

17

14.35

15.47

15.82

17.96

23.68

28.51

31.86

96.93

98.35

108.02

18

14.52

15.76

16.24

19.38

24.66

29.68

33.40

101.04

102.81

112.03

19

14.70

16.31

16.81

20.27

25.70

30.88

34.97

105.12

106.96

116.02

20

14.95

16.84

17.37

21.07

26.83

32.12

36.60

108.70

110.95

119.50

21

15.21

17.30

17.90

21.89

27.93

33.34

38.06

112.18

113.50

122.23

22

15.53

17.73

18.55

22.52

29.10

34.59

39.72

115.68

117.01

125.71

23

15.71

18.66

19.15

24.34

30.17

35.76

41.31

119.18

120.57

129.20

24

16.02

19.10

19.74

25.18

31.31

36.98

42.94

123.09

124.52

133.09

25

16.75

19.57

21.33

25.89

32.40

38.12

44.54

126.90

128.38

136.95

26

17.66

21.11

22.55

26.71

33.58

39.28

46.02

130.93

132.45

141.26

27

18.15

21.45

23.10

27.52

34.70

40.55

47.60

134.53

136.11

144.88

28

18.68

21.78

23.81

28.37

35.80

41.75

49.25

138.18

139.78

148.56

29

19.22

22.02

24.50

29.04

36.82

42.80

50.74

141.54

143.19

151.55

30

19.80

22.37

25.24

29.88

37.96

44.01

52.35

144.94

146.61

155.02

31

20.30

22.60

25.82

30.69

38.96

45.18

53.82

147.77

149.44

158.06

32

20.52

23.08

26.52

31.59

40.08

46.42

55.45

150.62

152.25

160.83

33

20.85

23.70

27.17

32.41

41.13

47.66

56.96

153.47

155.12

163.69

34

21.03

24.33

27.76

33.24

42.28

48.91

58.57

156.66

158.30

166.75

35

21.31

24.90

28.41

34.04

43.36

50.16

60.12

160.32

161.98

170.36

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii.

Notes: – For additional information, refer to page 26. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 73 of 367 ups.com® 1-800-PICK-UPS®

UPS Ground  69

Domestic

UPS® Ground* Zones

3

4

5

6

7

8

44**

$25.56

$28.92

$34.88

$44.41

$51.40

$61.42

$162.99

$164.59

45**

$173.17

46**

37

21.83

26.03

29.47

35.66

45.39

52.54

62.61

166.70

168.33

176.94

38

22.06

26.63

30.13

36.52

46.40

53.78

63.76

170.68

172.34

180.95

39

22.31

27.25

30.83

37.28

47.88

55.59

65.08

174.36

176.05

184.30

40

22.53

27.83

31.53

38.05

48.86

56.79

66.14

178.08

179.83

187.93

41

22.78

28.29

32.06

38.77

49.71

57.72

67.05

181.16

182.94

191.35

42

22.97

28.83

32.67

39.51

50.51

58.80

68.17

184.59

186.41

194.75

43

23.24

29.30

33.35

40.34

51.45

60.02

69.35

188.34

190.18

198.51

44

23.41

29.79

33.90

41.07

52.36

61.28

70.09

191.02

192.89

202.28

45

23.60

30.12

34.54

41.88

53.28

62.50

71.26

194.75

196.63

206.04

46

23.81

30.36

34.98

42.64

54.12

63.75

72.44

198.48

200.42

209.79

47

24.01

30.63

35.51

43.36

54.89

64.99

73.59

202.28

204.24

213.56

48

24.23

30.96

35.99

44.09

55.69

66.23

74.77

205.75

207.75

217.07

49

24.45

31.25

36.46

44.87

56.41

67.46

75.92

209.26

211.29

220.64

50

24.60

31.50

36.90

45.01

56.70

68.18

77.09

212.80

214.86

224.21

51

24.97

31.82

37.16

45.27

57.20

69.22

77.52

214.32

216.41

227.75

52

25.37

31.96

37.44

45.88

57.76

70.03

78.66

217.76

219.88

231.33

53

25.80

32.09

37.61

46.47

58.22

70.61

79.82

221.08

223.23

234.67

54

26.16

32.37

38.05

47.10

58.66

70.99

80.83

224.17

226.35

238.18

55

26.49

32.57

38.37

47.79

58.96

71.27

81.77

227.20

229.41

241.75

56

26.65

32.90

38.71

48.45

59.16

71.37

82.80

230.26

232.51

245.31

57

26.70

33.18

39.01

49.14

59.79

71.74

83.66

233.46

235.72

249.08

58

26.98

33.46

39.34

49.66

60.45

72.06

84.33

236.49

238.79

252.62

59

27.20

33.82

39.66

50.14

61.02

72.46

84.96

240.12

242.47

256.38

60

27.49

34.13

40.08

50.52

61.56

72.83

85.48

243.85

246.23

260.13

61

27.77

34.63

40.34

51.07

62.11

73.26

86.00

246.86

249.26

263.24

62

27.97

35.16

40.56

51.54

62.53

73.68

86.53

250.92

253.36

267.41

63

28.40

35.64

40.80

51.98

62.95

74.15

87.06

254.99

257.47

271.57

64

28.79

36.33

41.08

52.34

63.38

74.65

87.56

259.25

261.78

275.94

65

29.19

37.03

41.54

52.70

63.92

75.04

88.08

263.49

266.06

280.30

66

29.53

37.67

42.00

53.10

64.58

75.42

88.72

267.56

270.17

284.44

67

30.74

38.18

42.62

53.31

65.10

75.80

88.94

271.59

274.25

288.60

68

31.08

38.75

43.23

53.68

65.46

76.23

89.14

275.53

278.21

292.64

69

31.58

39.32

43.85

54.47

65.81

76.62

89.41

279.55

282.26

296.75

70

32.01

39.67

44.66

55.20

66.87

76.88

90.19

285.45

288.24

300.41

71

32.08

40.41

45.76

55.96

67.99

78.09

90.42

289.82

292.63

304.81

72

32.59

40.85

46.42

56.68

68.76

79.03

90.66

294.13

296.99

309.15

73

33.16

41.30

47.01

57.46

69.69

80.24

90.90

298.44

301.33

313.51

74

34.69

41.46

47.68

58.56

70.79

81.45

91.26

301.30

304.23

314.53

75

35.95

42.66

47.71

59.60

71.72

82.30

91.44

304.73

307.69

316.79

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii.

Notes: – For additional information, refer to page 26. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

R E TA I L

R AT E S

Determining the Rate

2

$21.58

36 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 74 of 367 ups.com® 1-800-PICK-UPS®

70

Domestic

UPS® Ground* Zones

2

3

4

5

6

7

8

44**

$37.32

$44.06

$48.30

$60.57

$72.60

$83.64

$91.94

$308.49

$311.50

$320.57

77

38.75

45.08

49.41

61.33

73.06

85.24

92.08

311.03

314.05

322.45

78

39.94

45.94

50.46

61.99

73.67

86.65

92.16

312.69

315.72

324.76

79

41.35

47.34

51.74

62.95

74.69

87.16

92.85

312.74

315.77

325.66

80

42.47

48.68

52.94

63.84

75.95

87.96

93.52

316.03

319.08

327.39

81

43.45

49.54

54.15

64.31

76.98

89.21

93.80

318.67

321.77

329.05

82

44.88

50.67

55.41

65.49

77.64

90.37

94.24

320.27

323.39

330.58

83

46.17

51.70

56.60

65.89

78.63

91.62

95.32

323.76

326.92

331.85

84

47.56

52.95

57.76

67.15

79.80

92.75

96.39

327.50

330.69

335.54

85

48.83

54.25

58.86

68.23

81.02

93.73

97.46

331.29

334.50

339.30

86

50.19

55.47

60.07

69.42

82.00

94.56

98.53

334.78

338.03

342.82

87

51.64

56.75

61.40

70.31

83.08

95.53

99.62

338.54

341.83

346.54

88

53.26

58.03

62.55

71.43

84.14

96.53

100.72

342.27

345.60

350.26

89

55.12

59.08

63.74

72.54

85.21

97.52

101.83

345.85

349.21

353.79

90

56.91

60.05

64.68

73.03

85.61

97.71

102.87

349.35

352.75

358.70

91

57.85

61.07

65.94

73.78

86.53

97.93

103.99

353.10

356.53

361.01

92

59.22

62.22

66.89

74.87

87.61

99.31

105.13

356.46

359.94

364.34

93

60.61

63.42

68.18

75.92

88.31

99.66

106.18

359.93

363.43

367.84

94

62.05

64.58

69.13

76.91

89.33

100.73

107.30

363.35

366.88

371.20

95

63.50

65.64

70.21

77.93

89.93

101.06

108.42

366.85

370.40

374.68

96

64.91

66.76

71.39

78.82

90.46

101.61

109.48

370.21

373.81

378.02

97

66.41

68.02

72.47

80.03

91.54

101.79

110.61

373.74

377.38

381.54

98

67.90

69.16

73.87

81.01

92.57

102.53

111.69

377.06

380.72

384.87

99

69.40

70.22

75.27

82.02

93.64

103.57

112.81

380.60

384.31

388.39

100

70.71

71.38

76.66

83.23

94.67

104.61

113.93

384.15

387.87

391.89

101

71.91

72.54

78.07

84.41

95.67

105.62

114.98

387.65

391.41

395.39

102

72.64

73.61

78.96

85.51

96.66

106.58

116.10

391.23

395.02

398.97

103

73.90

74.74

79.95

86.37

97.57

107.52

117.11

394.75

398.58

402.47

104

75.10

75.83

80.90

87.29

98.48

108.44

118.22

398.50

402.38

406.18

105

76.32

76.97

81.81

88.19

99.43

109.40

119.26

402.05

405.96

409.69

106

77.57

78.10

82.76

89.09

100.35

110.36

120.34

405.76

409.69

413.40

107

78.70

79.30

83.69

90.00

101.24

111.35

121.43

409.50

413.48

417.15

108

79.82

80.42

84.64

90.90

102.17

112.32

122.49

413.25

417.25

420.85

109

80.98

81.55

85.58

91.78

103.08

113.27

123.58

416.77

420.82

424.37

110

81.97

82.70

86.55

92.67

104.08

114.27

124.66

420.32

424.39

427.86

111

82.89

83.63

87.51

93.57

104.96

115.23

126.01

425.09

429.23

433.73

112

83.77

84.53

88.46

94.49

105.87

116.21

127.36

429.87

434.04

439.59

113

84.57

85.44

89.43

95.36

106.80

117.17

128.42

433.61

437.84

443.33

114

85.57

86.40

90.42

96.29

107.73

118.11

129.50

437.40

441.65

447.12

115

86.47

87.37

91.42

97.19

108.61

119.14

130.53

441.10

445.40

450.84

76 Lbs.

45**

46**

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii.

Notes: – For additional information, refer to page 26. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 75 of 367 ups.com® 1-800-PICK-UPS®

UPS Ground  71

Domestic

UPS® Ground* Zones

3

4

5

6

7

8

44**

$88.52

$92.37

$97.91

$109.34

$119.85

$131.33

$443.84

$448.16

45**

$454.42

46**

117

88.27

89.48

93.31

98.80

110.24

120.80

132.41

447.38

451.73

457.95

118

89.16

90.42

94.32

99.71

111.13

121.78

133.44

450.92

455.31

461.53

119

90.10

91.37

95.26

100.58

112.05

122.75

135.16

457.44

461.90

470.40

120

91.66

92.32

96.29

101.53

112.96

123.69

136.25

461.20

465.69

474.18

121

92.67

93.09

97.26

102.25

113.70

124.39

137.02

464.29

468.80

478.17

122

93.31

93.58

98.23

103.16

114.58

125.35

138.15

468.20

472.76

482.17

123

94.29

94.52

99.24

104.03

115.49

126.31

139.23

472.20

476.79

486.14

124

95.17

95.51

100.29

104.99

116.42

127.26

140.27

476.14

480.78

490.17

125

96.11

96.46

101.26

105.88

117.31

128.23

141.35

480.10

484.77

494.13

126

97.07

97.40

102.26

106.58

118.00

128.93

142.20

483.08

487.78

498.11

127

97.97

98.37

103.29

107.48

118.92

129.86

143.22

487.04

491.77

502.10

128

98.95

99.09

104.29

108.42

119.80

130.79

144.33

490.98

495.77

506.09

129

99.89

100.04

105.29

109.35

120.72

131.73

145.41

494.93

499.74

510.08

130

100.84

101.00

106.25

110.20

121.58

132.70

146.48

498.89

503.75

514.07

131

101.80

101.97

107.33

110.95

122.27

133.42

147.97

504.27

509.17

523.08

132

102.77

102.97

108.33

111.85

123.17

134.33

149.04

508.21

513.17

527.12

133

103.73

103.96

109.36

112.73

124.04

135.29

150.11

512.19

517.17

531.13

134

104.66

104.91

110.42

113.70

125.00

136.20

151.23

516.17

521.18

535.17

135

105.46

105.94

111.41

114.64

126.00

137.19

152.29

520.09

525.15

539.21

136

106.34

106.91

112.47

115.61

127.01

138.19

153.41

524.06

529.16

543.20

137

107.28

107.94

113.51

116.44

127.75

139.04

154.49

528.05

533.19

547.25

138

108.26

108.96

114.63

117.53

129.00

140.19

155.55

532.01

537.18

551.29

139

109.23

110.04

115.70

118.51

129.99

141.16

156.64

535.96

541.19

555.32

140

110.20

111.08

116.77

119.50

131.04

142.15

157.74

539.69

544.94

559.12

141

111.16

112.12

117.91

120.42

131.79

142.87

158.52

542.38

547.66

562.95

142

111.62

113.17

118.97

121.40

132.76

143.86

159.58

546.21

551.53

566.83

143

112.60

114.22

120.08

122.39

133.78

144.86

160.66

549.91

555.25

570.63

144

113.59

115.26

121.19

123.35

134.79

145.86

161.73

553.70

559.08

574.46

145

113.99

116.36

122.31

124.35

135.82

146.82

162.83

557.61

563.02

578.46

146

114.97

117.39

123.39

125.31

136.80

147.79

163.86

561.58

567.05

582.51

147

115.94

118.47

124.56

126.31

137.79

148.80

164.99

565.50

571.01

586.53

148

116.68

119.54

125.65

127.31

138.83

149.81

166.07

569.47

575.01

590.56

149

117.32

120.62

126.76

128.25

139.81

150.76

167.96

576.19

581.79

600.33

150

118.31

121.69

128.86

132.58

140.88

151.77

169.04

580.15

585.80

610.20

1.02

1.13

3.87

3.91

4.07

More Than 150 Pounds***

Price Per Pound

0.79

0.82

0.86

0.89

0.94

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii. ***For each UPS Ground package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Notes: – For additional information, refer to page 26. –U  PS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

R E TA I L

R AT E S

Determining the Rate

2

$87.37

116 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 76 of 367 ups.com® 1-800-PICK-UPS®

72

Originating Within the U.S. 48 Contiguous States

Air Freight Destination

Weight Breaks (Lbs.)

Destination U.S. 48

AK/HI Metro

Destination Canada

AK/HI Extended

PR

UPS Next Day Air® Freight Guaranteed next-business-day delivery by 12:00 p.m. or 5:00 p.m., depending on destination to most major metro­politan areas within and between the 48 contiguous states, Puerto Rico and Canada (excluding intra-Canada). For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS Next Day Air®. Zones

102

103

104

105

106

107

108

151-499

$1.42

$2.02

$3.51

$5.06

$5.30

$6.37

$7.03

500-999

1.40

1.92

3.16

4.94

5.28

6.35

6.86

1,000-1,999

1.37

1.88

3.14

4.75

5.18

6.30

6.68

2,000 or more

1.34

1.86

2.91

4.26

5.12

6.26

6.60

Minimum Charge

115.00 197.00 297.00 374.00 398.00 415.00 464.00

125 For Next Business Day Service to AK/HI Metro, UPS Next Day Air® Freight NGS is available.

$5.86 5.86 5.44 5.44 878.07

For Next Business Day Service to AK/HI Extended, UPS Next Day Air Freight NGS is available.

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Express®.

81

82

$4.91

$5.24

4.91

5.24

4.54

4.85

4.54

4.85

493.99

541.09

UPS 2nd Day Air® Freight Guaranteed delivery by 12:00 p.m. or 5:00 p.m. on the second business day, depending on destination to most major metropolitan areas within and between the 48 contiguous states, Puerto Rico and Canada (excluding intra-Canada). For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 2nd Day Air®. Zones

202

203

204

205

206

207

208

225

151-499

$1.16

$1.92

$2.40

$2.52

$3.75

$5.03

$5.90

$4.11

500-999

1.12

1.81

2.26

2.46

3.64

4.86

5.54

1,000-1,999

1.02

1.77

2.16

2.43

3.52

4.80

5.36

2,000 or more

0.99

1.65

2.13

2.19

3.17

4.16

4.76

Minimum Charge

113.00 183.00 227.00 277.00 313.00 374.00 405.00

For Second Business Day Service to AK/HI Metro, UPS 2nd Day Air® Freight NGS is available.

4.11 3.80 3.80 572.50

For Second Business Day Service to AK/HI Extended, UPS 2nd Day Air Freight NGS is available.

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Expedited®.

71

72

$3.63

$3.82

3.63

3.82

3.32

3.50

3.32

3.50

393.74

416.69

UPS 3 Day Freight® Guaranteed day-definite delivery within three to four business days by 5:00 p.m. to most major metropolitan areas within and between the 48 contiguous states and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 3 Day Select®. Zones

302

303

304

305

306

307

308

151-499

$0.96

$1.65

$2.02

$2.21

$3.15

$3.91

$4.54

500-999

0.86

1.55

1.98

2.15

2.94

3.80

4.46

1,000-1,999

0.84

1.45

1.84

2.08

2.85

3.57

4.37

2,000 or more

0.79

1.42

1.82

1.97

2.70

3.54

4.28

Minimum Charge

99.11

99.47 118.60 126.26 142.85 163.25 183.65

For Services to AK/HI Metro, UPS Next Day Air Freight NGS and UPS 2nd Day Air Freight NGS are available.

For Services to AK/HI Extended, UPS Next Day Air Freight NGS and UPS 2nd Day Air Freight NGS are available.

For UPS zone information, refer to pages 33 to 37 for UPS® Standard to Canada. 51

52

53

54

55

56

$1.40

$1.81

$2.13

$2.54

$2.88

$3.20

1.38

1.79

2.10

2.48

2.80

3.13

1.34

1.69

2.05

2.41

2.71

3.02

1.29

1.64

1.95

2.31

2.61

2.90

183.65

237.16

282.17

333.25

375.83

419.60

F or guarantee details, service availability, delivery time commitments, to request a pickup or to view the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International,” visit ups-scs.com/terms.

Notes: – Door-to-door delivery for shipments of more than 150 pounds. – All of the rates above are per pound and minimum charges are per shipment unless otherwise specified. – A.M., P.M., B1, B2 and B3 points are defined by the current version of UPS Supply Chain Solutions® Quick Zip program, available at forwarding.ups-scs.com/quickzip. UPS Supply Chain Solutions service points are subject to change without prior notice. – Air Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 77 of 367 ups.com® 1-800-PICK-UPS®

Air Freight  73

Originating Within the U.S. 48 Contiguous States

Air Freight Destination

Weight Breaks (Lbs.)

Destination U.S. 48

AK/HI Metro

PR

Destination Canada

AK/HI Extended

UPS Next Day Air® Freight NGS Delivery the next business day by 12:00 p.m. or 5:00 p.m., depending on destination to most areas within and between all 50 states, Puerto Rico and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS Next Day Air®. Zones

151-499

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Express®.

102

103

104

105

106

107

108

124

125

126

81

82

$1.32

$1.88

$3.26

$4.71

$4.93

$5.92

$6.54

$7.32

$5.45

$7.68

$4.57

$4.87

500-999

1.30

1.79

2.94

4.59

4.91

5.91

6.38

7.09

5.45

7.43

4.57

4.87

1,000-1,999

1.27

1.75

2.92

4.42

4.82

5.86

6.21

6.80

5.06

7.37

4.22

4.51

2,000 or more

1.25

1.73

2.71

3.96

4.76

5.82

6.14

6.72

5.06

7.22

4.22

4.51

107.00

183.00

276.00

348.00

370.00

386.00

432.00

838.86

817.00

918.84

459.00

503.00

Minimum Charge

UPS 2nd Day Air® Freight NGS

Zones

151-499

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Expedited®.

202

203

204

205

206

207

208

224

225

226

71

72

$1.08

$1.79

$2.23

$2.34

$3.49

$4.68

$5.49

$6.24

$4.05

$6.71

$3.38

$3.55

500-999

1.04

1.68

2.10

2.29

3.39

4.52

5.15

6.18

4.05

6.57

3.38

3.55

1,000-1,999

0.95

1.65

2.01

2.26

3.27

4.46

4.98

5.88

3.74

6.44

3.09

3.26

2,000 or more

0.92

1.53

1.98

2.04

2.95

3.87

4.43

5.62

3.74

6.43

3.09

3.26

105.00

170.00

211.00

258.00

291.00

348.00

377.00

744.00

532.00

788.00

366.00

388.00

Minimum Charge

Determining the Rate

Delivery by 12:00 p.m. or 5:00 p.m. on the second business day, depending on destination to major areas within and between the 50 states, Puerto Rico and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 2nd Day Air®.

UPS 3 Day Freight® NGS Day-definite delivery within three to four business days by 5:00 p.m. to most areas within and between the 48 contiguous states and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 3 Day Select®. Zones

For UPS zone information, refer to pages 33 to 37 for UPS® Standard to Canada.

302

303

304

305

306

307

308

51

52

53

54

55

56

151-499

$0.89

$1.53

$1.88

$2.06

$2.93

$3.64

$4.22

$1.30

$1.68

$1.98

$2.36

$2.68

$2.98

500-999

0.80

1.44

1.84

2.00

2.73

3.53

4.15

1.28

1.66

1.95

2.31

2.60

2.91

1,000-1,999

0.78

1.35

1.71

1.93

2.65

3.32

4.06

2,000 or more

0.73

1.32

1.69

1.83

2.51

3.29

3.98

92.17

92.51

110.30

117.42

132.85

151.82

170.79

Minimum Charge

For Services to AK and HI, UPS Next Day Air Freight NGS and UPS 2nd Day Air Freight NGS are available.

1.25

1.57

1.91

2.24

2.52

2.81

1.20

1.53

1.81

2.15

2.43

2.70

171.00

221.00

262.00

310.00

350.00

390.00

For service availability, delivery time commitments, to request a pickup or to view the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International,” visit ups-scs.com/terms.

Notes: – Door-to-door delivery for shipments of more than 150 pounds. – All of the rates above are per pound and minimum charges are per shipment unless otherwise specified. – A.M., P.M., B1, B2 and B3 points are defined by the current version of UPS Supply Chain Solutions® Quick Zip program, available at forwarding.ups-scs.com/quickzip. UPS Supply Chain Solutions service points are subject to change without prior notice. – Air Freight and UPS Worldwide Expedited™ Ground Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 78 of 367 ups.com® 1-800-PICK-UPS®

74

Export

Shipment Pricing UPS Worldwide Express Plus®, UPS Worldwide Express®, UPS Worldwide Express Freight®, UPS Worldwide Saver®, UPS Worldwide Expedited® and UPS® Standard Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates for each package in a shipment. What Qualifies 1. The shipment consists of multiple packages, using the same service, shipped on the same day to a single consignee. 2. For shipments processed with WorldShip®, UPS® Internet Shipping, UPS CampusShip®, the UPS® Developer Kit or a UPS Ready® solution that supports full international service, or a UPS Worldwide Services Waybill. Note: For shipments processed with UPS Developer Kit – Shipping API, in order to obtain the best rate, customers are responsible for aggregating ship­ ments for shipment pricing prior to requesting labels (UPS Developer Kit – Shipping API does not run End of Day). What Does Not Qualify Shipment pricing does not apply to UPS Express® Envelopes, UPS Express® Paks, the UPS 10 KG Box®, the UPS 25 KG Box® or packages recorded in a UPS Shipping Record book; they are each considered separate shipments. Rates Rates are based on the total billable weight of all packages in the shipment. Compare each package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-package shipments, total the billable weight of all packages in the shipment. Refer to pages 16 and 17 for instructions on calculating dimensional and billable weight. If the payer of the shipping charges is located in the origin country, the shipment will be charged the export rate (Origin Country Export Rates). When the payer of the shipping charges is located in the destination country,

the shipment will be charged the import rate (Destination Country Import Rates). If the destination country does not have import rates, the shipment will be charged the export rate (Origin Country Export Rates). When the payer of the shipping charges is located in a third country (neither origin nor destination country), the shipment will be charged the Origin Country Export Rates, except as otherwise agreed to by UPS and the contracting party. For shipments weighing 150 pounds or less, locate the rate for the total weight of the shipment on the appro­ priate rate chart. For shipments weighing more than 150 pounds, multiply the total weight (rounded to the next whole pound) by the appropriate price per pound. The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater. For a multiple-package UPS Standard shipment, the minimum charge will be based on an average weight of 15 pounds per package.

Express Freight, UPS Worldwide Saver, UPS Worldwide Expedited and UPS® Standard to Mexico rates include routine, in-house, customs clear­ance by UPS Supply Chain Solutions®. Additional charges will apply if cus­toms clearance is per­ formed by cus­toms brokerage offices other than those designated by UPS for clearing the services listed above. Customs clearance for the services listed is provided by the UPS Supply Chain Solutions customs brokerage offices designated by UPS for handling package customs clearance. Other UPS Supply Chain Solutions cus­toms brokerage offices charge fees for clearance of packages and freight. For UPS® Standard to Canada, charges for customs clearance are not included in the rate. UPS will provide Customs Brokerage Services, unless otherwise specified by the importer. Customs brokerage charges, duties and taxes will be billed to the importer, unless otherwise indicated by the shipper. Canada brokerage rates are available at ups.com/cacustomsclearance.

Customs Brokerage For UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Useful Information – International Shipping Import/Export Support Information on international shipping and trade

Visit ups.com/international

Shipping Forms Import/export documents

Visit ups.com/intl_forms

UPS Paperless® Invoice Send Commercial Invoices and other customs documents electronically, saving time and paper

Visit ups.com/paperlessinvoice

UPS TradeAbility Harmonizer, landed cost and compliance tools

Visit ups.com/tradeability

International Customer Service Assistance with international shipments

Call 1-800-782-7892

®

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 79 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express   75

Export

UPS Worldwide Express® UPS Worldwide Express Plus® Guaranteed delivery by 9:00 a.m. on the next business day to Canada, 9:00 a.m. on the second business day to Europe and 9:00 a.m. on the second or third business day to Asia. Delivery to more than 25 countries and territories, including major cities in Canada, Europe and Asia. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®. Add $40.00 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment.

UPS Worldwide Express Guaranteed delivery by 10:30 a.m., 12:00 p.m. or 2:00 p.m. to more than 65 countries and territories. Delivery is guaranteed on the next business day to Canada and for documents to Mexico, the second business day to Europe and Latin America and the second or third business day to Asia. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions.

Zones

81

82

84

901

902

903

904

905

906

907

908

909

911

912

913

920

921

$42.15

$43.45

$45.10

$56.95

$53.55

$63.85

$66.45

$65.45

$85.60

$120.90

$122.10

$54.35

$66.25

$63.35

$62.00

$50.70

$54.95

Pak 1 Lbs.**

68.25

69.90

65.65

76.55

69.95

90.40

87.35

85.45

103.00

137.95

141.00

70.70

88.60

82.45

83.00

65.95

67.45

Pak 2 Lbs.**

72.60

75.55

69.15

79.80

77.85

91.95

96.40

91.10

135.80

163.10

166.40

75.60

101.15

88.95

92.50

77.80

87.10

10 KG Box†

138.79

146.82

175.29

220.53

243.28

249.08

256.14

295.85

380.28

377.83

384.29

220.68

254.77

255.42

251.25

210.98

290.54

25 KG Box†

499.19

Letter*

250.19

257.01

308.47

367.05

363.52

409.83

528.33

631.24

678.00

689.43

329.76

411.61

375.19

409.82

361.30

76.00

82.40

78.20

93.05

93.00

110.20

100.95

95.65

118.40

157.25

162.35

86.40

101.30

98.15

92.75

80.25

87.25

2

84.40

89.50

85.80

106.15

97.65

128.85

121.00

113.60

148.25

177.95

183.85

97.95

115.35

113.35

109.25

96.10

103.40

3

95.25

98.60

99.15

123.30

110.95

143.75

138.85

132.60

177.15

216.80

216.90

116.95

131.20

127.65

126.00

106.95

114.10

4

101.85

109.70

107.25

143.30

125.15

159.20

155.10

148.05

207.25

244.60

248.55

132.95

146.60

138.25

141.75

116.55

127.05

5

110.60

123.70

124.55

167.20

141.15

172.65

174.90

169.05

233.60

279.30

278.50

161.35

172.40

167.60

163.00

130.80

144.10

6

113.90

129.00

136.60

176.90

153.25

184.95

191.50

185.10

262.70

290.30

288.05

170.55

188.70

183.25

174.00

145.75

167.70

7

117.40

135.70

148.25

187.05

164.15

201.80

208.30

201.60

291.85

317.90

315.90

180.90

205.40

202.65

188.50

152.15

186.25

8

123.20

142.50

160.00

196.50

173.75

214.40

224.40

217.15

334.50

341.15

355.55

192.80

222.10

215.70

195.50

162.75

201.80

9

124.95

143.15

169.70

197.90

174.75

229.70

240.00

233.55

361.50

351.05

359.30

197.70

237.80

226.45

205.50

167.25

218.85

10

125.25

143.55

170.45

198.10

175.10

235.05

241.60

235.50

364.20

351.10

361.35

198.20

252.30

227.45

219.25

172.75

229.50

11

125.50

143.80

170.75

198.15

182.30

238.25

241.90

238.65

372.55

359.85

363.25

198.45

253.00

227.70

227.50

180.60

240.45

12

126.70

145.00

173.80

200.30

188.30

241.85

247.95

246.30

382.30

371.15

376.95

200.35

255.55

232.95

233.75

186.25

255.15

13

150.85

174.50

197.40

241.35

198.95

271.80

307.85

278.80

456.25

419.95

428.30

237.25

290.75

288.95

256.25

196.50

268.25

14

159.30

183.85

214.00

257.65

206.75

288.70

331.55

316.95

488.65

457.05

461.15

253.50

318.25

306.75

270.00

203.55

280.60

15

165.50

189.95

225.70

266.45

230.60

306.45

347.80

333.70

514.15

488.45

487.80

262.65

334.50

321.85

283.00

220.90

293.20

16

171.55

196.00

230.35

275.90

245.25

320.05

361.70

347.10

555.15

538.20

537.95

272.30

346.95

338.30

294.50

233.80

307.15

17

176.50

201.85

232.50

286.00

247.00

321.40

375.30

348.45

559.15

556.10

544.15

281.55

359.25

350.70

305.00

244.40

318.65

18

182.60

210.15

233.30

292.85

247.90

331.50

387.75

371.85

578.95

560.40

560.30

290.20

373.15

360.15

315.50

247.20

329.45

19

187.50

216.40

235.35

293.55

265.90

346.25

394.30

384.40

611.05

608.90

627.20

293.90

385.35

362.85

326.00

260.05

340.35

20

189.40

218.05

235.75

293.85

275.70

348.15

394.95

387.20

614.40

633.00

629.85

294.25

397.55

363.10

336.50

268.15

351.25

21

189.65

218.40

235.95

294.10

278.85

349.65

395.10

387.55

615.90

636.55

651.75

294.50

409.10

363.25

347.00

276.80

362.25

22

189.95

218.60

236.80

294.35

279.20

351.50

396.25

387.75

616.20

638.35

656.15

294.75

410.20

363.65

357.50

279.00

372.95

23

190.30

220.15

237.20

294.70

279.55

352.30

397.25

388.05

616.50

643.10

665.45

295.00

410.40

363.65

371.00

279.30

381.30

24

190.65

220.45

237.75

295.55

279.90

354.75

399.45

388.35

616.70

647.45

666.40

295.35

410.85

364.05

372.50

279.75

392.60

25

192.25

222.35

239.35

302.50

284.80

357.00

404.60

391.95

627.75

657.40

668.95

301.65

415.40

369.70

378.00

284.70

405.05

  *The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express® Envelope. **UPS Express® Pak rates apply to shipments weighing two pounds or less, customs value is less than $100.00 and UPS Express Pak is selected at the time of shipping. †Shipments exceeding the maximum weights (10 KG/22 pounds and 25 KG/55 pounds) will be charged the regular UPS Worldwide Express Plus or UPS Worldwide Express rate. Available only when the shipper is paying the shipping charges.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

243.09

1 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 80 of 367 ups.com® 1-800-PICK-UPS®

76

Export

UPS Worldwide Express® Zones

26 Lbs.

903

904

905

906

907

$225.70 $259.85 $279.70 $363.15 $314.35 $423.75

81

82

84

901

902

$483.00

$464.05

$736.90

$712.30

908

909

$717.80 $361.55

911

912

913

920

921

$468.80 $440.95 $393.25 $314.15 $414.50

27

239.65

276.35

299.20

376.90

320.70

447.85

505.00

486.15

760.55

796.30

803.05

382.10

491.05

470.80

407.00

320.50

423.95

28

248.00

280.25

307.60

389.20

321.45

458.80

523.10

501.80

784.00

813.50

816.75

393.25

508.55

486.75

417.50

321.15

434.60

29

252.45

283.65

313.45

396.45

321.90

469.60

536.25

514.45

800.20

845.45

835.40

401.00

517.10

499.05

428.00

321.60

445.30

30

257.60

288.65

317.10

404.85

329.80

479.40

549.35

527.05

817.35

866.75

863.95

410.50

530.40

501.75

438.50

329.55

455.15

31

263.65

296.30

323.50

413.40

341.45

489.15

568.60

549.30

840.20

892.35

898.00

421.50

547.80

520.25

449.25

341.35

467.05

32

269.10

301.15

325.15

417.30

356.55

490.55

582.40

563.20

857.05

903.90

903.80

434.10

560.40

528.05

460.00

356.30

477.70

33

274.50

307.25

328.85

439.55

364.15

510.90

595.80

576.10

874.30

929.35

939.45

441.20

572.95

530.40

470.75

363.95

488.25

34

279.95

312.05

330.95

443.85

377.65

517.40

608.60

577.40

903.30

942.45

944.50

450.05

586.00

546.00

480.75

377.35

498.50

35

284.65

317.05

334.40

462.15

379.20

518.15

624.05

578.05

906.15

962.40

965.30

459.20

601.10

557.80

493.50

378.95

509.55

36

288.40

322.00

336.50

468.85

411.30

518.40

641.10

583.15

923.90

968.70

967.65

467.75

618.00

586.60

507.25

398.75

519.40

37

294.20

327.95

340.45

478.95

434.25

520.30

648.55

592.45

926.65

970.05

987.20

476.25

624.05

600.60

512.25

409.45

530.75

38

298.00

332.45

341.80

480.80

436.50

560.85

666.05

613.35

982.70

977.90

995.05

484.25

640.80

613.30

526.25

420.50

541.30

39

303.35

336.95

348.45

493.15

445.45

564.70

682.15

619.75

988.20

985.80

998.90

494.10

652.55

625.25

539.00

429.65

551.55

40

308.90

341.45

352.05

504.50

446.35

565.45

687.55

643.45

989.05

987.60 1,009.80

502.05

664.60

626.35

543.25

438.40

562.70

41

314.30

345.95

353.60

513.20

454.95

565.80

700.90

649.05 1,005.10 1,007.10 1,025.85

510.30

667.45

628.05

553.75

446.00

574.20

42

319.45

351.30

361.95

519.75

456.85

567.90

714.30

649.35 1,021.10 1,012.35 1,033.35

518.50

694.20

656.80

564.25

453.20

585.10

43

323.55

358.70

364.05

530.35

457.30

608.90

727.50

661.20 1,037.50 1,047.15 1,078.10

526.95

710.10

665.80

574.75

454.00

597.10

44

328.10

364.25

368.40

537.25

466.05

620.40

740.80

668.55 1,067.00 1,061.50 1,083.25

534.90

719.65

679.45

585.25

462.40

607.80

45

333.20

368.65

376.55

545.45

467.25

632.00

756.80

729.45 1,069.85 1,064.10 1,089.35

543.35

725.00

693.20

598.00

464.30

620.80

46

336.95

376.65

383.00

554.15

493.40

642.10

772.40

742.35 1,083.05 1,135.55 1,179.05

550.75

732.20

701.05

610.25

483.80

632.85

47

341.95

380.55

389.40

563.70

496.05

643.20

780.80

755.25 1,112.85 1,147.20 1,196.55

559.65

754.80

716.00

617.00

494.00

645.40

48

346.60

387.60

394.45

572.10

496.40

662.20

794.15

768.15 1,115.90 1,177.30 1,199.90

568.25

770.50

720.45

627.50

496.30

658.45

49

350.45

391.30

400.40

580.35

496.75

664.15

807.00

780.55 1,131.45 1,199.20 1,229.65

577.15

784.25

721.00

637.50

496.60

670.80

50

355.45

396.00

400.85

581.20

499.40

665.05

819.35

792.55 1,147.40 1,221.45 1,234.20

585.35

794.25

727.85

647.25

499.35

686.80

52

363.80

403.60

406.65

604.20

560.20

702.20

851.35

817.45 1,180.30 1,233.95 1,240.40

595.55

825.40

754.20

672.50

539.25

698.80

54

369.35

409.80

421.95

617.65

566.70

715.85

869.35

840.85 1,213.15 1,254.50 1,243.45

605.80

848.00

769.05

691.25

559.80

721.55

56

377.10

417.65

431.20

636.95

589.85

737.35

901.10

865.05 1,244.80 1,285.20 1,297.30

624.85

878.70

819.45

715.50

579.80

743.00

58

384.80

425.45

439.60

656.25

613.15

761.85

932.75

889.05 1,276.35 1,343.50 1,363.75

644.00

908.45

847.70

739.75

598.10

766.80

60

396.90

434.90

448.45

677.90

614.60

788.00

964.40

894.40 1,309.95 1,374.05 1,369.45

666.10

934.00

875.10

763.25

611.45

790.00

62

404.45

442.90

455.25

697.55

651.55

822.25

995.75

915.45 1,342.80 1,387.55 1,388.55

686.10

936.45

894.10

788.00

635.55

813.90

64

411.95

449.60

456.20

715.85

655.45

829.05 1,039.80

946.55 1,388.70 1,427.45 1,433.80

703.45

936.80

921.00

812.75

653.75

837.45

66

417.40

456.70

469.45

734.15

657.90

855.55 1,059.45

967.90 1,420.90 1,428.90 1,439.30

721.10 1,013.80

939.35

837.00

655.95

859.95

68

425.40

464.70

482.20

752.95

705.25

876.90 1,090.35

995.85 1,440.00 1,449.85 1,545.20

738.50 1,027.20

946.85

861.50

688.55

884.95

70

434.20

471.80

489.25

770.80

705.90

897.50 1,122.10 1,033.50 1,471.65 1,479.25 1,547.55

756.00 1,053.65

973.60

886.50

701.50

907.35

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 81 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express   77

Export

UPS Worldwide Express® Zones

72 Lbs.

81

82

84

901

902

903

904

905

906

907

908

909

911

912

913

920

921

$438.70 $475.50 $491.10 $787.20 $735.35 $919.30 $1,148.55 $1,042.80 $1,513.00 $1,509.55 $1,597.00 $763.05 $1,105.95 $988.50 $907.50 $727.80 $932.30 450.45

487.35

495.10

804.95

738.40

931.10 1,176.20 1,063.40 1,559.45 1,516.45 1,616.05

783.80 1,107.60 1,013.95

929.25

738.35

958.15

76

456.75

494.90

505.30

807.30

766.30

961.70 1,178.00 1,141.35 1,567.30 1,609.05 1,676.70

804.30 1,132.10 1,070.45

937.00

763.20

983.55

78

461.05

501.45

509.60

833.05

769.30

983.45 1,211.85 1,142.25 1,598.00 1,616.20 1,684.15

824.60 1,156.85 1,096.40

957.25

769.05 1,009.20

80

466.40

507.65

522.40

843.95

800.60 1,004.20 1,240.05 1,190.60 1,628.80 1,633.50 1,706.05

842.10 1,168.85 1,122.85

979.75

784.90 1,034.60

82

471.05

513.90

533.60

863.85

803.85 1,026.80 1,262.10 1,212.50 1,648.20 1,639.50 1,774.05

843.95 1,193.10 1,134.35

997.25

803.55 1,036.35

84

475.45

520.00

539.00

884.25

861.15 1,034.10 1,284.10 1,213.90 1,664.65 1,684.35 1,789.95

851.30 1,217.25 1,149.85 1,014.50

823.15 1,061.00

86

480.70

526.65

539.80

899.65

867.10 1,068.25 1,306.30 1,256.40 1,674.05 1,777.40 1,791.30

871.40 1,241.35 1,165.15 1,032.00

839.40 1,086.00

88

486.00

532.50

542.05

917.10

867.65 1,076.95 1,328.05 1,268.50 1,697.65 1,825.00 1,864.10

891.25 1,265.50 1,180.55 1,049.25

850.10 1,110.25

90

491.30

538.55

554.20

923.60

869.40 1,101.85 1,350.10 1,300.20 1,760.85 1,825.95 1,911.25

910.80 1,289.60 1,196.10 1,066.50

863.65 1,132.60

92

496.65

544.50

563.85

936.10

902.20 1,123.25 1,372.10 1,303.60 1,761.80 1,833.50 1,914.80

926.95 1,313.75 1,211.30 1,084.00

875.60 1,160.90

94

502.00

551.45

568.85

955.80

903.00 1,142.40 1,394.15 1,344.15 1,762.30 1,869.50 1,936.75

943.60 1,337.85 1,226.80 1,101.50

890.15 1,183.55

96

507.40

557.90

573.90

971.85

917.05 1,169.45 1,416.00 1,366.00 1,762.80 1,926.40 1,957.95

962.00 1,351.15 1,242.40 1,118.75

910.05 1,203.80

98

512.75

562.70

577.20

979.65

962.05 1,193.45 1,431.10 1,387.95 1,763.40 1,986.45 1,988.65

972.70 1,386.15 1,248.05 1,136.00

937.05 1,225.30

100

516.70

568.25

577.90

980.25 1,036.95 1,195.60 1,432.70 1,408.55 1,763.85 2,025.95 2,107.65

976.95 1,403.25 1,252.05 1,158.25

984.60 1,229.55

105

542.10

592.75

606.85 1,029.25 1,088.80 1,254.50 1,504.35 1,478.35 1,852.10 2,145.05 2,212.30 1,022.95 1,472.20 1,314.60 1,215.00 1,033.70 1,277.95

110

567.45

619.70

635.65 1,078.20 1,140.75 1,314.70 1,575.95 1,548.65 1,940.30 2,227.05 2,317.35 1,071.65 1,541.05 1,377.20 1,272.00 1,083.00 1,288.15

115

593.00

647.75

664.60 1,127.30 1,192.60 1,374.05 1,647.65 1,619.05 2,028.45 2,328.35 2,421.85 1,120.35 1,609.60 1,439.85 1,328.75 1,131.55 1,328.95

120

619.05

676.00

693.40 1,176.35 1,244.40 1,433.85 1,719.20 1,689.40 2,116.60 2,429.35 2,526.95 1,169.05 1,678.20 1,502.40 1,385.25 1,180.55 1,382.00

125

644.85

704.20

722.35 1,225.30 1,296.20 1,493.50 1,790.80 1,757.70 2,204.90 2,530.65 2,632.10 1,217.70 1,747.80 1,565.05 1,442.75 1,229.55 1,435.30

130

670.60

732.45

751.30 1,274.25 1,348.10 1,553.50 1,862.40 1,826.45 2,293.00 2,632.00 2,736.30 1,266.40 1,817.70 1,627.65 1,500.25 1,279.15 1,474.10

135

696.35

760.55

780.10 1,323.25 1,399.95 1,613.10 1,934.05 1,894.80 2,381.20 2,732.90 2,841.20 1,315.10 1,886.45 1,690.10 1,557.00 1,329.00 1,511.65

140

722.10

788.70

809.05 1,372.20 1,451.75 1,673.05 2,005.70 1,964.90 2,469.40 2,834.30 2,945.25 1,363.80 1,956.35 1,752.75 1,614.75 1,378.25 1,567.30

145

747.20

816.85

837.80 1,421.25 1,503.60 1,732.35 2,077.35 2,033.30 2,557.60 2,935.45 3,049.10 1,412.55 2,027.65 1,815.30 1,672.50 1,427.75 1,623.85

150

772.75

844.30

866.65 1,470.25 1,524.75 1,792.45 2,148.90 2,102.25 2,645.80 3,036.60 3,154.00 1,461.20 2,096.05 1,877.95 1,730.00 1,446.40 1,679.05

Shipments of More Than 150 Pounds (non-pallet) Zones

81

82

84

901

902

903

904

905

906

907

908

909

911

912

913

920

921

Price Per Pound

$5.15

$5.63

$5.78

$9.80

$10.17

$11.95

$14.33

$14.02

$17.64

$20.24

$21.03

$9.74

$13.97

$12.52

$11.75

$9.64

$11.19

Minimum Rate

772.75

844.30

866.65 1,470.25 1,524.75 1,792.45

2,148.90

2,102.25

2,645.80

3,036.60

3,154.00 1,461.20

2,096.05 1,877.95 1,730.00 1,446.40 1,679.05

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

74

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 82 of 367 ups.com® 1-800-PICK-UPS®

78

Export

UPS Worldwide Express Freight® Guaranteed delivery by end of business day from/to more than 50 countries and territories. Delivery is guaranteed on the next business day to Canada, the second business day to Europe and Latin America and within two to three business days to Asia. Rates include door-to-door and non door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions® for palletized shipments of more than 150 pounds.

Door-to-Door Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate

481

482

484

401

402

403

404

405

$4.91

$5.24

$5.48

$9.21

$8.85

$10.90

$13.38

$12.82

4.54

4.85

5.07

8.52

8.85

10.08

12.38

11.86

741.41

791.24

406

407

409

411

412

413

420

421

$16.49

$20.12

$8.88

$12.19

$11.43

$9.07

$8.85

$10.75

15.25

18.61

8.21

11.28

10.57

8.39

8.10

10.75

827.48 1,390.71 1,336.35 1,645.90 2,020.38 1,935.82

2,489.99 3,038.12 1,340.88 1,840.69 1,725.93 1,369.57 1,336.35 1,623.25

Non Door-to-Door: Drop-off, Hold at Location, Drop-off and Hold at Location Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate

481

482

484

401

402

403

404

405

$4.56

$4.89

$5.13

$8.86

$8.56

$10.55

$13.03

$12.47

4.19

4.50

4.72

8.17

8.56

9.73

12.03

11.51

688.56

738.39

406

407

409

411

412

413

420

421

$16.14

$19.77

$8.53

$11.84

$11.08

$8.72

$8.50

$10.40

14.90

18.26

7.86

10.93

10.22

8.04

7.75

10.40

774.63 1,337.86 1,292.56 1,593.05 1,967.53 1,882.97

2,437.14 2,985.27 1,288.03 1,787.84 1,673.08 1,316.72 1,283.50 1,570.40

Notes: – Door-to-door refers to shipments picked up and delivered to addresses designated by the shipper. – Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address. – Hold at Location refers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup. – Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup. – For UPS Worldwide Express Freight, additional charges may apply to larger pallets. Pallets exceeding maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf require prior authorization. Refer to page 119 for more information. – For additional information, refer to page 26. – Not available at locations of The UPS Store®, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet. Drop-off available at UPS Worldwide Express Freight Centers.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 83 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Saver   79

Export

UPS Worldwide Saver ® Guaranteed delivery by end of business day to more than 220 countries and territories. Delivery is guaranteed on the next business day to Canada and for documents to Mexico, the second business day to Europe and Latin America and within two to three business days to Asia. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

Letter* Pak 1 Lbs.** Pak 2 Lbs.**

402

403

404

405

$41.20 $42.50 $43.60 $55.40 $51.50

481

482

484

401

$62.20

$64.20

$63.70

87.50

84.40

83.00

99.70

134.70

139.20

66.90

68.30

63.60

74.30

67.20

71.00

74.00

66.90

77.40

408

409

411

412

413

420

421

$83.00 $118.00 $120.70

406

407

$52.50

$64.20

$61.50

$59.40

$48.80

$52.90

68.10

85.70

79.50

79.60

63.50

64.90

74.80

89.00

91.60

88.50

131.50

159.40

163.50

73.00

97.80

85.80

88.80

74.80

86.40

10 KG Box†

134.33 141.18 168.55 212.81 233.90

239.50

247.15

286.95

365.66

365.73

369.51

212.96

244.97

246.48

242.44

204.17

279.36

25 KG Box†

235.29 242.16 248.78 297.65 352.92

395.46

511.17

606.96

656.30

662.91

318.37

395.78

360.76

387.90

347.27

479.99

74.30

80.00

75.80

90.20

89.50

106.60

97.50

92.80

114.30

153.20

160.70

83.40

98.50

94.70

89.00

77.30

79.40

2

82.50

87.20

83.10 102.90

93.90

124.70

116.80

110.20

143.10

173.60

181.30

94.50

111.80

109.40

104.80

92.40

99.50

3

93.20

96.30

96.00 119.60 106.70

139.10

134.10

128.70

171.00

211.40

206.20

112.90

124.10

123.10

120.90

102.90

109.80

4

99.60 107.10 103.80 139.10 120.40

153.90

149.80

143.70

200.10

238.60

245.10

128.40

138.00

133.30

136.00

112.20

122.20

5

108.10 120.60 120.70 162.20 135.80

166.90

168.90

164.40

225.60

272.30

274.40

155.80

166.90

161.60

157.00

125.80

138.50

6

111.20 125.80 132.20 171.60 147.40

178.90

184.80

179.80

253.50

283.00

276.90

164.70

182.60

176.70

167.10

140.20

161.30

7

114.80 132.30 143.60 181.40 157.90

195.20

201.10

195.70

281.70

309.90

311.50

174.70

198.90

195.30

180.90

146.30

179.10

8

120.40 139.10 154.90 190.40 167.10

207.10

216.60

210.80

322.90

332.60

350.20

186.20

215.00

208.10

187.60

156.60

194.10

9

122.30 139.70 164.30 191.90 168.00

221.90

231.70

226.60

348.90

342.20

354.20

190.80

230.30

218.30

197.20

160.90

210.50

10

122.50 140.10 165.10 192.20 168.40

227.10

233.10

228.40

351.50

342.30

356.10

191.40

244.30

219.30

210.60

166.30

220.70

11

122.80 140.20 165.30 192.20 175.30

230.20

233.50

231.60

359.70

351.40

356.20

191.70

245.60

219.50

218.30

173.70

231.30

12

123.80 141.50 168.30 194.20 181.10

233.70

236.50

233.80

363.50

362.60

360.40

193.40

247.40

223.00

224.40

179.10

245.30

13

147.40 170.50 189.30 234.90 191.30

262.70

298.00

271.20

440.30

410.30

419.90

230.90

282.50

278.60

246.00

188.90

257.90

14

155.80 179.20 207.30 249.80 198.90

279.00

320.00

308.50

471.70

443.10

454.50

244.60

308.10

297.40

259.10

195.90

269.80

15

161.70 185.40 218.60 258.50 221.80

296.10

335.60

323.80

496.20

478.50

478.30

253.50

323.90

312.00

271.70

212.50

282.00

16

167.60 191.30 223.10 267.50 235.90

309.00

349.20

336.70

535.80

524.50

520.00

262.90

335.80

326.10

282.50

225.00

295.40

17

172.50 196.90 225.20 277.40 237.60

310.10

362.10

338.00

539.60

531.50

523.20

271.70

347.80

338.10

292.90

235.00

306.40

18

178.50 204.90 225.50 284.00 238.40

320.00

374.30

360.70

558.80

546.50

549.30

280.10

361.20

347.20

302.80

237.70

316.80

19

183.20 211.00 225.50 284.70 255.60

334.20

380.60

373.00

589.70

593.40

616.20

283.70

373.10

349.80

312.90

250.10

327.20

20

185.20 212.70 225.60 284.90 265.20

337.00

381.20

375.60

592.90

613.60

622.00

284.00

385.00

350.10

322.90

257.80

337.70

21

185.40 213.10 225.90 285.10 268.20

337.50

381.40

375.90

594.30

623.40

642.10

284.20

396.00

350.20

332.90

266.20

348.30

22

185.80 213.30 226.60 285.40 268.50

337.60

381.70

376.20

594.80

623.60

643.40

284.50

397.20

350.40

343.10

268.30

358.60

23

186.10 214.90 227.10 285.80 268.80

337.80

382.00

376.50

595.00

628.30

652.40

284.70

397.40

350.70

356.10

268.60

366.60

24

186.40 215.10 227.70 289.50 269.20

340.90

382.20

376.80

595.20

632.70

653.40

285.00

397.70

351.10

357.50

269.40

377.50

25

187.90 217.00 229.20 295.50 273.90

345.00

386.30

380.30

600.50

642.20

655.90

288.10

400.30

354.50

361.70

274.10

389.60

  *The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express® Envelope. **UPS Express® Pak rates apply to shipments weighing two pounds or less, customs value is less than $100.00 and UPS Express Pak is selected at the time of shipping. †Shipments exceeding the maximum weights (10 KG/22 pounds and 25 KG/55 pounds) will be charged the regular UPS Worldwide Express Plus® or UPS Worldwide Express® rate. Available only when the shipper is paying the shipping charges.

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

350.78

1 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 84 of 367 ups.com® 1-800-PICK-UPS®

80

Export

UPS Worldwide Saver ® Zones

26 Lbs.

481

482

484

401

402

403

404

405

406

407

408

409

411

412

413

420

421

$220.70 $253.40 $272.90 $354.30 $302.30 $409.40 $466.90 $450.20 $705.40 $695.90 $703.80 $350.10 $451.20 $425.10 $378.70 $302.00 $398.50

27

234.10 269.70 292.10 368.30 308.40

433.30

492.00

474.40

737.80

779.70

780.50

371.10

476.00

456.90

390.60

308.20

407.70

28

242.30 273.40 299.00 377.40 309.10

443.30

504.80

486.80

756.70

792.80

802.40

380.10

494.50

469.40

400.70

308.90

417.90

29

246.80 276.60 303.40 384.50 309.50

453.60

517.50

499.00

772.20

824.40

821.70

387.40

500.60

481.20

410.80

309.30

428.20

30

251.60 281.60 307.00 392.50 317.10

463.10

530.20

511.30

788.80

845.80

843.10

396.50

513.50

483.80

420.90

316.90

437.70

31

257.60 288.90 313.20 400.80 328.40

472.50

550.60

533.40

811.60

869.30

882.30

408.10

530.40

507.80

431.10

328.30

449.10

32

263.00 293.70 314.90 402.20 343.00

473.50

563.90

546.40

827.80

871.40

885.30

419.00

542.50

510.20

441.70

342.60

459.40

33

268.30 299.60 318.40 427.80 350.20

493.00

576.80

558.90

844.40

910.10

891.10

427.20

554.70

511.30

451.80

349.90

469.50

34

273.70 304.40 320.40 430.40 363.00

499.40

589.30

560.10

872.60

918.10

893.30

435.80

567.40

531.70

461.50

362.90

479.40

35

278.10 309.30 323.80 447.80 364.60

500.00

602.20

560.90

875.30

937.50

903.00

444.90

579.30

533.90

473.70

364.40

490.00

36

281.90 314.10 325.80 455.90 395.50

500.30

625.60

565.70

891.60

943.80

913.40

453.10

598.40

569.30

486.90

383.50

499.40

37

287.40 319.90 329.60 464.40 417.50

502.20

628.10

574.70

894.30

946.40

931.00

461.70

602.30

581.20

491.80

393.70

510.30

38

291.30 324.30 331.10 465.20 419.70

541.20

652.90

589.70

948.30

954.20

948.40

469.90

622.00

593.20

505.10

404.30

520.50

39

296.50 328.60 337.30 481.60 428.30

545.00

664.70

601.20

953.70

962.00

966.00

478.70

631.70

604.30

517.30

413.10

530.30

40

301.80 333.10 340.80 489.10 429.20

545.70

665.90

624.20

954.50

962.60

981.30

486.00

634.20

605.30

521.40

421.60

541.10

41

307.20 337.40 342.30 497.50 437.50

546.00

678.70

629.60

969.90

963.00

996.90

494.30

636.60

607.20

531.50

428.90

552.10

42

312.10 342.60 351.20 504.00 439.40

548.00

691.60

629.90

985.50

964.30 1,013.20

502.10

682.90

640.10

541.50

435.90

562.60

43

316.10 349.90 352.40 514.10 439.80

587.60

704.40

641.40 1,001.30 1,026.80 1,051.10

510.20

687.40

643.40

551.70

436.50

574.20

44

320.70 355.30 356.10 521.00 448.10

601.00

717.50

648.60 1,029.70 1,035.10 1,054.20

518.00

696.60

664.00

561.80

444.70

584.50

45

325.50 359.60 366.00 528.90 449.20

610.00

730.40

707.70 1,032.40 1,037.00 1,058.60

526.20

700.20

669.90

574.10

446.50

597.00

46

329.30 367.40 370.80 537.20 474.50

619.80

753.70

720.10 1,045.20 1,090.60 1,158.30

531.70

701.40

675.90

585.70

465.30

608.60

47

334.20 371.10 377.00 546.60 477.10

620.80

756.20

732.60 1,074.00 1,091.80 1,175.50

540.40

723.60

694.50

592.10

475.00

620.60

48

338.70 377.90 381.90 554.80 477.40

639.10

769.10

745.10 1,076.90 1,154.20 1,176.60

548.50

755.90

696.40

602.20

477.70

633.20

49

342.50 381.70 387.60 562.60 477.70

641.00

781.60

757.20 1,091.90 1,168.30 1,208.00

557.10

759.20

696.60

612.00

478.10

645.10

50

347.40 386.10 388.00 563.50 480.20

641.80

793.40

768.90 1,107.30 1,189.90 1,210.60

565.20

760.40

703.70

621.30

480.60

660.40

52

355.50 393.70 393.70 586.30 538.70

677.60

824.50

793.00 1,139.00 1,193.40 1,212.10

575.00

806.40

739.00

645.60

518.50

671.90

54

360.90 399.70 409.20 598.90 544.90

690.90

837.70

811.80 1,170.70 1,196.60 1,212.40

584.90

820.80

743.40

663.50

538.40

693.80

56

368.50 407.30 417.50 617.60 567.20

711.50

869.60

837.10 1,201.20 1,252.10 1,252.70

603.30

852.80

787.80

686.70

557.60

714.50

58

375.90 414.90 425.60 636.20 589.60

732.40

901.30

862.40 1,231.70 1,307.40 1,292.90

621.50

884.90

832.00

710.00

575.10

737.40

60

387.80 424.10 434.20 657.20 591.00

760.50

944.30

864.00 1,264.20 1,338.50 1,293.10

645.50

887.50

859.80

732.70

587.90

759.60

62

395.20 432.00 440.60 676.20 626.50

794.60

970.60

888.00 1,296.00 1,339.70 1,322.00

662.40

908.90

870.80

756.50

611.10

782.60

64

402.50 438.40 441.70 694.10 630.30

801.40 1,011.40

918.20 1,340.30 1,394.00 1,352.10

679.40

916.90

904.60

780.30

628.60

805.30

66

407.90 445.60 458.70 711.70 632.70

825.80 1,026.00

939.00 1,371.20 1,395.40 1,383.70

696.20

981.40

907.90

803.40

630.80

826.90

68

415.70 453.10 466.80 730.00 678.10

846.10 1,056.10

965.90 1,389.70 1,395.60 1,517.00

713.00

994.40

915.20

827.00

662.10

851.00

70

424.40 460.20 473.70 747.30 678.80

866.10 1,093.60 1,002.50 1,420.30 1,396.30 1,529.90

729.90 1,020.00

941.00

851.00

674.60

872.50

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 85 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Saver   81

Export

UPS Worldwide Saver ® Zones

72 Lbs.

481

482

484

401

402

403

404

405

406

407

408

409

411

412

413

420

421

$428.70 $463.80 $475.50 $763.30 $707.10 $887.20 $1,114.40 $1,011.50 $1,465.00 $1,467.10 $1,565.20 $735.20 $1,070.60 $955.40 $871.00 $699.80 $896.50 440.20 475.30 479.40

780.40

710.10

898.50 1,135.70 1,031.60

1,504.80

1,470.20

1,598.40

762.30 1,072.20

980.10

892.00

710.60

921.30

76

446.30 482.70 489.10

782.70

736.80

928.10 1,137.50 1,107.20

1,512.50

1,530.40

1,658.30

779.30 1,095.80 1,044.30

899.40

733.90

945.80

78

450.40 489.00 492.80

807.70

739.80

949.00 1,170.00 1,108.10

1,542.20

1,542.00

1,665.70

796.10 1,119.80 1,065.70

919.00

740.20

970.40

80

455.60 495.10 510.30

816.40

769.80

969.10 1,197.60 1,154.90

1,571.80

1,591.80

1,666.00

813.00 1,131.50 1,087.70

940.50

754.70

994.80

82

460.40 501.20 516.50

844.00

773.00

990.90 1,218.80 1,176.30

1,590.60

1,601.10

1,753.20

814.80 1,154.90 1,096.40

957.20

773.40

996.50

84

464.60 507.20 521.80

858.90

828.10

995.90 1,239.90 1,177.40

1,606.30

1,642.80

1,763.30

816.40 1,178.40 1,111.20

973.80

791.50 1,020.20

86

469.70 513.60 522.50

872.30

833.70 1,037.40 1,261.20 1,218.70

1,615.50

1,706.00

1,764.50

852.10 1,201.70 1,126.30

990.60

807.20 1,044.30

88

475.00 519.30 523.40

889.20

834.30 1,039.30 1,282.40 1,230.40

1,638.20

1,728.00

1,830.20

868.50 1,225.10 1,141.10 1,007.20

817.40 1,067.60

90

480.20 525.30 537.80

895.40

836.10 1,063.40 1,303.50 1,261.20

1,699.30

1,749.30

1,882.30

881.70 1,248.40 1,156.00 1,023.90

830.50 1,089.10

92

485.30 531.00 545.90

907.70

867.60 1,084.00 1,324.90 1,264.50

1,700.10

1,763.80

1,882.40

895.10 1,271.80 1,170.90 1,040.50

841.90 1,116.30

94

490.50 537.90 550.80

926.70

868.30 1,102.40 1,346.10 1,303.80

1,700.60

1,823.00

1,884.80

911.00 1,295.00 1,185.80 1,057.30

856.00 1,138.00

96

495.80 544.20 555.60

942.20

881.70 1,128.70 1,367.40 1,325.00

1,701.20

1,878.10

1,887.70

928.80 1,308.00 1,200.90 1,073.90

875.10 1,157.60

98

500.90 548.90 558.80

949.80

925.00 1,151.70 1,382.00 1,346.40

1,701.70

1,938.30

1,917.70

939.20 1,341.70 1,206.30 1,090.60

901.10 1,178.30

100

504.00 554.20 559.50

950.30

997.10 1,153.90 1,382.60 1,365.70

1,702.20

1,975.10

2,076.70

940.20 1,358.40 1,207.00 1,111.90

946.70 1,182.30

105

529.20 576.90 587.50

998.00 1,047.00 1,211.60 1,451.70 1,434.00

1,787.40

2,085.90

2,180.60

987.30 1,425.00 1,267.40 1,166.50

993.90 1,228.80

110

554.60 604.30 615.30 1,045.40 1,096.90 1,268.70 1,520.90 1,502.30

1,872.50

2,186.60

2,284.30 1,034.20 1,491.80 1,327.70 1,221.10 1,041.40 1,238.60

115

579.60 631.80 643.40 1,093.00 1,146.60 1,326.10 1,590.00 1,570.50

1,957.60

2,283.90

2,388.20 1,081.20 1,558.20 1,388.00 1,275.50 1,088.10 1,277.80

120

604.80 659.20 671.30 1,140.50 1,196.50 1,383.70 1,659.00 1,638.80

2,042.60

2,383.10

2,492.00 1,128.30 1,624.50 1,448.40 1,329.80 1,135.20 1,328.80

125

630.00 686.90 699.20 1,188.00 1,246.30 1,442.20 1,728.20 1,707.00

2,127.80

2,480.00

2,595.90 1,175.10 1,691.90 1,508.70 1,385.00 1,182.30 1,380.20

130

655.20 714.30 727.40 1,235.50 1,296.30 1,499.20 1,797.30 1,771.70

2,212.90

2,576.90

2,699.60 1,222.10 1,759.60 1,569.20 1,440.30 1,230.00 1,417.40

135

680.40 741.70 755.20 1,282.90 1,346.10 1,556.80 1,866.40 1,838.00

2,297.90

2,675.60

2,803.50 1,269.10 1,826.20 1,629.30 1,494.80 1,277.80 1,453.60

140

705.50 769.20 783.10 1,330.40 1,395.90 1,614.50 1,935.40 1,906.10

2,382.90

2,772.20

2,907.30 1,316.10 1,893.70 1,689.60 1,550.20 1,325.30 1,501.20

145

730.80 796.60 811.10 1,377.90 1,445.80 1,673.00 2,004.70 1,972.30

2,468.20

2,868.40

3,011.20 1,363.20 1,961.30 1,750.00 1,605.50 1,372.80 1,549.40

150

755.80 823.40 839.00 1,425.40 1,466.10 1,729.80 2,073.70 2,049.50

2,553.20

2,995.50

3,115.00 1,410.10 2,029.10 1,810.40 1,660.80 1,390.90 1,597.30

Shipments of More Than 150 Pounds Zones

Price Per Pound Minimum Rate

481

482

484

401

402

403

404

405

406

407

408

409

411

412

413

420

421

$5.04

$5.49

$5.60

$9.50

$9.78

$11.53

$13.83

$13.66

$17.02

$19.97

$20.77

$9.40

$13.52

$12.06

$11.07

$9.27

$10.65

755.80 823.40 839.00 1,425.40 1,466.10 1,729.80 2,073.70 2,049.50

2,553.20

2,995.50

3,115.00 1,410.10 2,029.10 1,810.40 1,660.80 1,390.90 1,597.30

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

74

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 86 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

82

Export

UPS Worldwide Expedited® Guaranteed delivery by end of business day to more than 220 countries and territories. Delivery is guaranteed in two business days to Canada, three business days to Mexico, three to four business days to Europe and four to five business days to Asia and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

71

72

$69.85

$75.20

$71.75

606/636

607/637

608/638 609/639 611/641 612/642 613/643

$78.30

$97.40

$89.95

$90.00

$109.05

$105.45

$100.40

620

621

$83.80

$71.75

$73.00

2

76.45

82.65

78.65

3

84.50

89.65

89.80

98.05

91.05

110.75

109.25

106.85

132.80

130.45

113.60

103.60

124.25

125.80

125.25

158.65

155.00

102.90

99.55

87.80

91.70

117.00

115.35

97.90

102.45

4

89.75

96.85

93.80

5

99.85

110.75

107.65

129.30

115.55

139.00

142.70

137.00

185.20

149.10

122.40

160.50

157.50

159.35

204.15

135.70

126.85

130.85

103.00

114.80

153.45

145.65

144.40

116.95

6

103.45

113.90

117.85

157.85

136.75

172.05

172.40

174.35

124.20

153.85

168.00

158.75

158.10

130.10

7

107.35

118.45

127.90

167.85

146.45

184.50

187.50

148.75

246.75

164.50

185.45

177.00

171.90

137.45

8

112.95

122.45

139.00

176.70

148.80

196.20

156.85

285.25

277.30

172.00

200.55

185.35

181.20

145.65

9

114.85

126.85

143.15

179.75

158.15

175.95

321.50

315.40

317.80

177.65

215.50

194.75

191.95

154.00

10

117.85

131.15

147.00

182.70

189.05

221.35

331.55

323.70

319.40

178.10

230.55

202.50

203.25

161.05

11

120.05

133.30

153.00

201.00

226.80

224.40

346.90

335.40

331.30

180.65

236.35

206.80

214.45

167.80

12

121.00

134.20

205.25

228.25

230.55

228.90

357.95

345.35

343.45

183.80

240.05

211.85

220.50

171.05

13

131.70

216.50

184.70

247.00

271.15

250.25

404.80

379.05

380.70

208.05

258.75

249.00

238.80

183.05

14

235.30

222.10

191.90

258.70

285.40

287.80

429.55

397.25

412.35

212.65

285.20

263.80

247.50

191.90

246.15

174.50

230.75

198.20

267.35

298.15

299.45

436.45

424.10

427.90

226.30

296.90

275.35

257.80

198.10

248.70

166.35

180.05

249.50

207.75

278.70

310.85

319.35

450.05

454.25

429.00

227.80

315.60

287.35

271.90

207.20

263.85

148.40

167.25

185.65

255.15

214.95

287.80

323.60

324.55

475.85

472.30

434.30

240.60

326.70

298.50

281.70

214.95

281.05

18

152.25

171.40

193.25

259.25

223.60

295.85

334.50

335.45

510.75

479.00

468.40

242.20

339.60

301.70

287.80

223.60

292.45

19

156.20

175.60

201.25

260.15

231.05

308.75

347.25

345.50

527.70

509.80

507.70

254.95

350.60

313.65

299.70

231.05

301.85

20

160.05

179.80

207.35

260.30

238.55

314.40

348.35

349.75

540.00

528.55

511.10

263.90

361.75

325.55

308.05

238.55

311.65

21

163.90

184.05

211.20

266.00

246.05

322.55

352.85

351.35

554.05

529.70

527.85

265.05

363.30

331.60

320.65

246.05

321.70

22

167.75

187.80

213.80

277.75

253.55

327.65

354.50

357.60

563.60

533.90

539.35

268.15

367.75

334.25

329.25

253.60

330.90

23

171.15

191.80

214.55

278.00

259.45

330.05

369.40

357.90

571.60

535.95

557.85

268.35

375.15

339.95

337.85

259.45

331.25

24

174.55

195.85

219.10

282.60

261.70

333.20

372.10

361.20

574.60

568.60

561.80

271.10

377.10

340.95

343.50

260.65

336.90

25

178.00

200.35

222.40

284.55

264.50

336.30

374.55

363.80

579.65

579.25

569.65

278.30

387.60

343.05

351.45

264.25

350.85

26

181.35

205.65

232.85

328.25

276.65

378.25

427.90

412.15

629.20

613.45

610.95

304.35

430.30

380.90

362.80

276.70

364.35

27

184.80

214.65

234.45

337.60

287.25

399.85

438.45

419.75

645.70

640.90

634.05

314.55

436.05

395.25

368.40

287.25

364.45

28

191.55

216.35

238.35

345.40

294.90

409.95

448.10

434.95

654.60

658.65

657.00

319.80

449.00

402.40

381.05

294.85

377.65

29

194.65

216.65

242.20

351.25

300.85

419.50

459.35

450.40

682.85

685.65

678.00

330.90

462.80

435.20

385.35

300.80

390.70

30

195.00

225.60

246.10

357.25

306.85

428.15

474.55

465.60

684.65

701.15

680.20

341.25

475.85

444.80

392.85

306.85

400.20

31

199.25

225.95

250.00

358.55

316.00

435.95

485.90

476.05

721.60

718.95

702.80

348.10

481.15

444.95

405.40

316.00

412.60

32

203.65

235.25

253.90

363.90

321.60

437.65

497.35

483.00

741.25

723.80

706.15

354.95

492.40

447.35

409.60

321.60

423.95

33

207.95

240.10

257.75

367.90

327.65

452.05

508.65

487.40

750.35

740.60

709.90

363.05

501.75

457.05

417.60

327.65

429.15

34

212.25

242.20

261.65

373.10

332.85

459.55

520.00

487.65

755.55

742.30

710.70

373.85

517.25

462.80

425.60

332.85

434.80

35

216.55

246.95

265.40

378.35

338.85

465.25

531.45

489.85

765.50

742.65

711.00

380.80

528.55

467.40

434.50

338.90

446.10

1 Lbs.

74 601/631 602/632 603/633 604/634 605/635

$84.30

$79.65

$94.00

$89.05

129.05

91.25

106.60

146.75

107.55

121.55

193.25

178.45

119.85

222.05

204.95

141.30

239.20

249.00

234.90

189.65

261.95

278.00

199.55

204.25

297.65

208.30

212.85

219.65

164.15

219.40

221.35

187.45

171.20

222.40

158.40

188.30

173.80

150.30

165.10

213.45

136.20

155.00

168.80

15

140.70

162.00

16

147.20

17

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 87 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Expedited   83

Export

UPS Worldwide Expedited® Zones

36 Lbs.

74 601/631 602/632 603/633 604/634 605/635

606/636

607/637

608/638 609/639 611/641 612/642 613/643

620

621

$220.90 $251.80 $267.05 $383.70 $344.10 $465.45 $542.80 $493.70

71

72

$766.40

$748.90

$711.25 $387.35 $537.45 $494.05 $446.10 $344.10

$449.00

225.20

256.50

272.00

384.20

349.30

467.25

549.10

496.50

772.60

777.00

714.00

390.55

548.65

512.15

454.35

349.35

459.90

38

229.40

261.35

272.50

384.90

355.35

487.55

565.50

509.20

796.35

788.00

768.05

400.90

556.80

522.90

463.90

355.35

471.45

39

233.75

263.80

275.25

399.50

361.70

501.20

576.95

522.15

838.30

797.85

770.35

405.85

560.15

531.05

472.85

361.65

478.80

40

238.10

270.85

275.70

409.05

368.00

502.50

582.90

548.40

841.10

803.05

773.40

410.80

579.25

534.25

480.00

368.00

482.85

41

242.45

275.65

276.60

410.05

372.85

503.25

599.60

553.55

841.90

805.15

777.15

416.80

590.40

545.80

486.80

372.85

490.30

42

246.75

280.40

277.55

415.30

376.60

521.60

605.45

560.00

853.95

827.75

795.65

420.70

601.65

552.30

493.70

376.60

499.40

43

251.15

285.20

279.50

420.60

381.80

525.00

622.40

568.15

860.70

841.55

840.05

428.85

612.80

553.15

500.45

381.75

509.80

44

255.50

290.00

281.50

429.15

386.55

525.45

633.75

581.00

882.75

860.85

859.40

432.20

620.80

567.95

507.35

386.55

518.95

45

259.85

294.75

284.00

433.40

391.40

526.70

646.30

602.40

886.10

869.10

878.20

442.00

633.40

580.35

514.00

391.35

529.80

46

264.10

299.55

288.90

436.95

397.00

534.85

652.25

615.30

887.90

903.75

886.20

446.90

641.60

588.15

520.65

397.05

540.30

47

269.75

301.70

292.65

445.20

404.95

543.05

654.80

630.20

900.05

904.75

887.25

454.20

643.75

596.20

527.50

404.95

551.20

48

272.15

309.05

296.05

447.00

413.00

568.20

663.00

638.90

946.75

934.10

916.90

461.45

661.40

600.30

534.20

413.00

562.65

49

275.25

312.00

300.05

452.20

413.30

576.65

677.45

639.30

975.55

937.45

920.90

468.75

666.35

604.20

540.80

413.30

573.45

50

278.85

316.05

300.50

457.60

417.05

580.10

687.15

650.30

976.40

954.20

922.65

473.85

676.00

618.65

548.60

417.10

585.10

52

288.70

327.35

304.85

468.05

429.90

605.60

702.25

667.25 1,009.30

957.05

989.25

490.65

690.95

630.85

560.65

429.85

597.15

54

294.10

331.35

307.45

478.65

435.50

618.05

716.25

675.85 1,021.95

979.90

996.45

492.30

704.55

636.85

571.80

435.50

618.80

56

300.90

338.85

313.95

489.20

445.15

625.40

729.85

683.95 1,022.85 1,006.30 1,017.25

504.40

717.95

641.05

582.60

445.15

641.05

58

307.70

342.90

320.30

499.75

454.80

633.20

746.15

693.10 1,023.70 1,025.30 1,019.30

520.50

731.40

642.00

593.55

454.80

663.55

60

314.65

355.35

321.00

510.35

463.20

641.35

756.70

703.05 1,024.35 1,034.55 1,020.25

537.90

745.10

644.50

604.65

463.20

685.95

62

322.70

357.60

331.45

520.85

473.15

643.90

770.45

711.00 1,033.70 1,046.75 1,020.70

555.40

758.60

647.80

615.55

473.15

708.55

64

333.00

363.45

334.85

521.70

488.30

644.05

782.75

723.45 1,034.30 1,052.80 1,021.35

565.50

772.30

651.55

626.70

488.30

730.40

66

339.15

369.30

340.55

531.20

493.75

681.45

786.00

724.80 1,034.90 1,064.25 1,065.80

575.50

778.20

653.65

628.00

493.70

752.15

68

343.05

375.15

346.25

536.40

503.65

689.90

792.75

736.65 1,050.35 1,072.55 1,070.85

585.50

784.90

657.95

633.40

503.65

774.65

70

350.10

381.00

351.95

541.60

513.70

696.25

799.00

747.05 1,054.35 1,081.00 1,097.80

595.50

801.80

660.15

640.95

513.70

796.70

72

360.00

386.95

357.70

551.40

524.30

702.00

804.40

754.90 1,055.00 1,101.15 1,108.70

605.40

811.20

661.45

648.50

524.35

818.70

74

369.20

395.80

363.40

552.00

533.70

704.05

809.90

762.80 1,061.00 1,107.55 1,117.40

615.35

830.70

664.50

657.95

533.75

840.70

76

373.70

405.20

369.10

559.25

543.70

709.00

815.25

770.75 1,066.50 1,119.05 1,126.10

625.30

832.70

668.45

668.25

543.70

862.95

78

376.70

407.75

374.80

562.35

552.85

712.45

820.75

778.60 1,068.85 1,120.30 1,127.45

635.40

848.90

670.15

678.65

552.90

884.90

80

379.75

412.20

384.25

567.60

561.00

715.90

826.15

786.55 1,072.90 1,139.75 1,134.65

642.55

870.05

673.10

689.05

561.05

906.40

82

382.80

416.60

391.30

572.75

575.90

717.90

831.50

790.40 1,078.60 1,157.45 1,137.95

655.35

876.70

676.20

694.35

575.90

924.00

84

385.85

422.55

391.90

580.15

577.35

722.80

836.95

798.40 1,079.15 1,164.60 1,142.65

665.25

881.85

682.15

698.40

577.30

941.30

86

388.85

425.65

398.35

580.90

585.50

726.25

842.40

806.30 1,079.80 1,172.20 1,148.80

675.30

891.65

689.95

706.20

585.50

959.95

88

391.95

426.45

415.20

588.35

593.65

729.80

847.85

811.35 1,087.20 1,179.25 1,164.80

685.20

900.20

690.40

712.95

593.70

974.50

90

395.00

426.95

416.95

595.70

601.75

731.30

853.25

811.50 1,087.80 1,197.70 1,165.80

695.25

908.60

698.65

719.55

601.75

986.70

Note: For additional information, refer to page 26.

R E TA I L

R AT E S

Determining the Rate

37

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 88 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

84

Export

UPS Worldwide Expedited® Zones

92 Lbs.

71

72

74 601/631 602/632 603/633 604/634 605/635

606/636

607/637

608/638 609/639 611/641 612/642 613/643

620

621

$398.10 $427.45 $422.85 $607.30 $609.95 $731.90 $858.70 $819.40 $1,088.35 $1,206.90 $1,170.70 $705.25 $915.40 $699.70 $727.80 $609.95 $1,007.95

94

401.10

428.00

424.20

620.25

618.05

732.45

864.15

823.25 1,088.90 1,229.80 1,206.00

715.15

916.10

708.35

733.95

618.10 1,029.05

96

404.20

428.55

433.40

626.60

626.25

732.95

869.55

828.85 1,101.70 1,236.85 1,214.25

725.20

932.15

716.65

738.25

626.30 1,050.00

98

405.50

429.10

434.40

627.10

634.45

733.50

874.95

834.70 1,103.20 1,246.85 1,219.60

734.55

936.80

725.40

743.70

634.45 1,071.80

100

406.00

429.65

438.05

627.65

640.15

734.00

879.50

850.20 1,109.35 1,262.85 1,230.80

742.75

955.50

738.40

750.10

640.15 1,092.65

105

426.35

451.15

459.95

659.10

672.15

770.65

923.45

887.30 1,164.85 1,322.70 1,291.90

779.60 1,000.75

762.45

785.60

672.15 1,147.25

110

446.60

472.60

481.80

690.35

704.20

807.35

967.40

924.60 1,220.25 1,384.85 1,353.75

816.00 1,036.35

785.05

814.85

704.20 1,200.85

115

466.30

494.15

503.75

721.80

736.15

844.05 1,011.35

950.15 1,274.25 1,444.95 1,415.40

850.95 1,091.45

810.35

840.95

736.15 1,251.85

120

486.55

515.60

525.60

753.10

768.15

880.70 1,055.35

988.10 1,329.60 1,504.05 1,476.55

887.30 1,138.55

843.25

877.30

768.10 1,302.15

125

506.80

537.00

547.45

784.55

800.20

917.45 1,099.35 1,035.20 1,384.95 1,553.20 1,537.85

922.75 1,181.45

877.35

911.15

800.20 1,342.60

130

527.10

558.55

568.80

815.85

832.20

955.80 1,143.25 1,052.10 1,440.35 1,614.35 1,599.55

959.00 1,224.35

915.75

936.65

832.15 1,383.20

135

546.85

580.00

590.70

847.30

864.15

990.30 1,185.90 1,074.05 1,494.35 1,660.75 1,660.70

992.50 1,257.15

954.15

971.20

864.15 1,421.20

140

567.10

601.50

612.55

878.55

896.20 1,025.30 1,229.70 1,106.40 1,549.60 1,723.45 1,722.70 1,027.40 1,301.25

989.15 1,005.30

896.20 1,469.80

145

587.30

622.95

634.40

909.70

916.85 1,059.10 1,272.60 1,114.80 1,605.00 1,786.85 1,784.20 1,063.30 1,345.40 1,022.05 1,039.40

916.85 1,517.55

150

607.55

644.45

656.25

939.55

945.05 1,097.35 1,315.45 1,121.65 1,660.30 1,849.55 1,845.55 1,098.60 1,389.45 1,059.00 1,073.45

945.05 1,564.65

Shipments of More Than 150 Pounds Zones

71

72

Price Per Pound

74 601/631 602/632 603/633 604/634 605/635

$4.05

$4.30

$4.38

$6.26

Minimum Rate

607.55

644.45

656.25

939.55

$6.30

R AT E S

$8.77

$7.48

607/637

$11.07

$12.33

608/638 609/639 611/641 612/642 613/643

$12.30

$7.32

$9.26

$7.06

$7.16

945.05 1,097.35 1,315.45 1,121.65 1,660.30 1,849.55 1,845.55 1,098.60 1,389.45 1,059.00 1,073.45

Note: For additional information, refer to page 26.

R E TA I L

$7.32

606/636

620

621

$6.30

$10.43

945.05 1,564.65

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 89 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard to Canada   85

Export

UPS® Standard to Canada* Guaranteed delivery to all Canadian provinces by end of day within two to seven business days. Rates include door-to-door delivery. Customs clearance is not included. For rates, see ups.com/cacustomsclearance. UPS will provide Customs Brokerage Services by UPS Supply Chain Solutions® unless a different broker is specified. Customs Brokerage charges will be billed to the importer unless otherwise indicated by the shipper.

51

52

53

54

55

56

1 Lbs.

$18.30

$18.95

$19.25

$28.60

$29.20

$29.30

2

19.80

20.35

20.65

30.10

30.65

31.00

3

20.40

21.40

22.05

31.55

32.15

32.45

4

21.85

22.60

23.45

32.95

33.55

33.55

5

23.15

23.80

24.35

33.65

34.35

34.60

6

24.35

25.10

25.90

35.30

36.05

36.30

7

25.45

26.05

27.30

35.85

36.60

37.35

8

26.60

27.35

28.30

37.15

37.90

38.60

9

27.70

28.25

29.35

37.65

38.45

39.75

10

28.90

29.40

30.60

38.85

39.60

41.05

11

29.50

30.05

31.80

40.35

41.25

42.75

12

30.50

31.20

33.40

41.50

42.55

44.30

13

31.70

32.55

34.55

42.80

44.00

45.90

14

32.25

33.20

35.20

43.25

44.70

47.00

15

33.25

34.35

36.55

44.65

46.05

48.50

16

34.30

35.25

37.65

46.15

47.80

50.25

17

35.25

36.25

38.60

47.45

49.10

51.75

18

36.50

37.60

39.90

48.90

50.70

53.20

19

37.65

38.60

41.15

50.30

51.85

54.75

20

38.55

39.75

42.30

51.65

53.40

56.20

21

39.50

40.40

43.15

53.10

54.45

57.45

22

40.70

41.50

44.45

54.60

55.85

59.20

23

41.70

42.50

45.45

56.00

57.05

60.40

24

42.80

43.35

46.40

57.35

58.50

62.10

25

43.60

44.40

47.20

58.70

59.75

63.40

26

44.65

45.25

48.20

60.35

61.30

64.75

27

45.90

46.50

49.50

61.85

62.85

66.40

28

47.00

47.50

50.80

63.35

64.65

68.00

29

48.05

48.85

52.05

64.85

66.10

70.00

30

49.15

49.90

53.30

66.30

67.75

71.75

31

50.10

50.85

54.55

67.90

69.50

73.35

32

51.20

52.05

55.65

69.40

70.95

75.15

33

52.45

53.35

56.95

70.90

72.65

76.85

34

53.45

54.55

58.25

72.35

74.10

78.65

35

54.45

55.75

59.75

73.35

75.65

80.45

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 74. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package.

R E TA I L

R AT E S

Determining the Rate

Zones

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 90 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

86

Export

UPS® Standard to Canada* Zones

51

52

53

54

55

56

$55.45

$56.80

$60.40

$75.05

$77.30

$81.65

37

56.70

58.15

61.80

76.55

78.95

83.40

38

57.75

59.30

63.10

77.90

80.45

85.05

39

59.05

60.55

64.00

79.15

82.05

85.45

40

60.05

61.85

65.50

80.65

83.65

87.30

41

61.05

63.05

66.55

82.05

85.20

89.05

42

62.05

64.20

67.70

83.25

86.90

90.75

43

63.20

65.20

68.90

84.65

88.50

90.90

44

64.00

66.15

69.70

85.75

89.95

92.55

45

65.20

67.35

71.05

87.35

91.60

94.45

46

66.25

68.55

72.30

88.60

93.15

95.50

47

67.30

69.65

73.40

89.95

94.85

97.60

48

68.15

70.75

74.45

91.30

96.55

99.35

49

69.30

71.75

75.45

92.55

97.55

100.60

50

70.45

72.90

76.75

94.05

99.35

102.30

52

72.60

74.70

78.70

96.05

101.65

105.40

54

74.60

76.35

80.70

97.85

104.60

107.60

56

76.35

77.90

82.45

99.90

107.45

110.65

58

77.80

79.00

84.45

101.90

110.30

113.55

60

79.85

80.60

86.20

103.70

113.10

116.35

62

81.30

82.10

87.80

105.95

115.90

119.35

64

82.25

83.05

89.65

107.90

117.70

122.20

66

82.65

83.95

90.50

109.70

120.25

124.85

68

84.30

85.35

92.15

111.65

120.75

127.80

70

85.55

86.40

93.95

113.90

123.25

130.85

72

87.55

88.60

95.75

115.75

125.85

134.90

74

88.95

90.60

97.95

117.90

128.55

138.80

76

90.20

92.65

99.85

120.65

131.55

142.80

78

90.40

93.60

100.65

121.35

132.65

144.75

80

91.55

95.70

102.45

124.25

135.55

148.25

82

92.00

97.15

102.90

126.55

138.15

151.30

84

92.80

98.60

104.45

128.80

140.35

154.10

86

93.15

100.10

105.85

131.65

142.95

156.85

88

94.20

101.65

107.45

133.85

145.60

159.80

90

94.85

102.25

108.65

136.00

147.90

162.45

36 Lbs.

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 91 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard to Canada   87

Export

UPS® Standard to Canada* Zones

52

53

54

55

56

$102.95

$110.10

$138.55

$150.55

$165.25

94

96.15

104.20

111.40

140.75

152.95

167.90

96

96.90

105.80

113.25

143.10

155.40

170.70

98

97.50

106.05

116.70

145.60

158.00

173.35

100

98.00

106.60

119.50

147.70

160.35

176.25

105

100.75

109.35

120.85

151.75

164.55

184.15

110

104.35

114.60

125.30

158.25

171.90

191.80

115

107.55

119.45

131.00

164.45

179.20

199.70

120

110.40

124.55

136.25

170.70

186.15

207.35

125

112.95

129.30

142.05

176.90

193.35

214.85

130

115.25

132.65

146.80

183.20

200.35

222.35

135

117.80

136.40

159.00

188.20

205.90

229.85

140

120.20

139.40

163.70

194.25

212.20

237.15

145

122.50

142.75

168.25

200.80

218.85

244.75

150

125.05

146.10

172.95

206.90

224.55

251.80

52

53

54

55

56

Shipments of More Than 150 Pounds Zones

51

Shipments of 151 to 199 Pounds

Price Per Pound

$0.83

$0.98

$1.16

$1.38

$1.50

$1.68

Minimum Rate

125.05

146.10

172.95

206.90

224.55

251.80

Price Per Pound

$0.78

$1.00

$1.12

$1.34

$1.48

$1.69

Minimum Rate

165.17

195.02

230.84

274.62

298.50

334.32

Price Per Pound

$0.63

$0.93

$1.09

$1.31

$1.45

$1.64

Minimum Rate

389.22

499.00

558.88

668.66

738.52

843.31

Shipments of 200 to 499 Pounds

Shipments of 500 Pounds or More

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

R E TA I L

R AT E S

Determining the Rate

51

$95.50

92 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 92 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

88

Export

UPS® Standard to Mexico* Guaranteed delivery to all of Mexico by end of day within four to eight business days. Rates include routine, in-house, customs clearance. Customs clearance by UPS Supply Chain Solutions® is required.**

Zones

32

33

34

35

36

37

38

1 Lbs.

$45.31

$45.93

$46.99

$47.04

$47.50

$47.73

$47.81

2

48.32

49.52

49.94

50.73

50.84

51.22

51.36

3

51.99

53.43

53.70

54.09

54.20

55.07

55.20

4

54.76

55.15

55.51

55.89

56.16

57.87

58.11

5

55.04

56.41

56.80

57.82

58.66

59.93

60.12

6

58.61

58.92

59.24

60.23

62.30

62.33

62.44

7

59.86

60.22

60.61

61.52

62.35

63.97

64.25

8

60.04

61.46

61.67

62.77

63.68

67.60

67.69

9

62.22

63.78

63.85

64.11

65.80

68.52

70.46

10

63.88

65.39

65.49

65.76

67.40

70.07

72.05

11

66.88

67.17

67.37

68.61

70.58

73.35

75.28

12

67.55

69.18

69.30

69.50

71.12

73.69

75.72

13

69.36

70.99

71.16

71.38

72.97

75.53

77.58

14

72.49

72.86

73.08

73.18

74.73

78.89

79.65

15

72.94

74.81

75.00

76.06

77.02

79.78

82.27

16

73.37

75.31

75.64

76.63

77.88

82.34

83.37

17

75.15

77.26

77.50

78.69

80.29

84.17

85.98

18

75.87

78.32

78.51

79.11

81.58

84.66

87.59

19

76.05

78.58

78.92

79.53

81.80

84.94

88.05

20

76.79

78.71

79.06

82.29

83.24

86.43

89.79

21

81.03

82.48

82.74

82.83

85.82

89.14

92.63

22

83.47

85.08

85.49

87.56

88.55

92.07

95.80

23

85.49

87.18

87.62

89.78

91.03

94.55

98.48

24

87.56

89.18

89.91

92.10

93.40

97.21

101.23

25

87.74

89.53

90.18

94.11

95.52

99.32

103.75

26

90.93

92.68

93.40

95.84

97.57

103.04

106.01

27

92.61

94.42

94.87

96.02

99.64

103.58

108.32

28

93.72

96.21

97.08

99.71

104.74

106.83

110.82

29

93.87

97.10

98.71

99.84

105.06

107.85

113.55

30

94.14

97.61

99.34

100.09

105.58

108.36

114.27

31

94.31

97.97

99.40

100.21

105.85

108.77

114.60

32

94.81

98.10

100.09

100.92

106.34

110.62

116.56

33

96.55

100.07

102.11

104.30

108.62

112.94

119.16

34

97.96

100.20

103.72

104.88

110.48

114.94

121.37

35

99.62

104.02

105.49

106.68

112.46

117.04

123.64

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **In cases where the shipment cannot be imported, the shipment will be automatically returned to the exporter.

Notes: – For additional information, refer to pages 26 and 74. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 93 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard to Mexico   89

Export

UPS® Standard to Mexico* Zones

36 Lbs.

32

33

34

35

36

37

38

$101.33

$105.75

$107.54

$110.80

$114.59

$119.26

$126.06

37

106.12

108.60

110.57

113.69

117.04

121.32

127.50

38

109.04

111.51

113.43

115.78

119.95

124.25

130.44

39

110.11

112.79

113.96

116.20

121.85

126.12

132.29

40

110.29

113.56

114.51

117.75

123.23

127.56

133.79

41

112.18

117.08

118.83

119.62

125.25

129.62

135.86

42

114.05

118.33

119.15

121.48

127.10

131.43

137.49

43

115.15

118.66

119.48

124.94

128.23

132.52

138.67

44

116.89

120.13

122.64

125.81

128.89

133.23

139.45

45

117.61

121.15

122.95

126.14

129.29

133.64

139.87

46

119.56

121.30

123.87

126.27

130.15

134.51

140.64

47

121.38

123.83

125.81

126.54

132.02

136.36

142.50

48

121.49

124.98

126.80

128.35

133.86

138.21

144.36

49

122.83

125.28

127.11

130.06

135.63

139.91

146.03

50

124.15

126.59

128.45

131.48

136.94

141.27

147.37

52

127.02

129.08

131.91

134.00

140.11

143.55

149.68

131.01

133.55

136.77

138.55

144.56

145.68

150.22

134.66

136.44

140.75

140.95

148.93

149.17

154.93

58

136.02

138.02

141.53

143.48

151.03

152.74

158.50

60

139.06

141.28

143.38

146.82

154.01

156.01

161.83

62

142.02

144.33

146.38

149.80

156.07

158.99

164.80

64

147.07

148.98

149.53

152.84

158.55

164.36

169.49

66

147.38

149.62

151.86

155.79

161.49

167.23

172.37

68

150.09

152.47

154.72

158.63

164.28

169.94

175.21

70

153.18

155.37

159.30

161.59

167.17

172.89

178.05

72

156.08

158.25

160.71

164.43

170.17

175.74

180.80

74

159.84

164.14

164.60

167.38

172.87

178.59

183.64

76

160.62

164.50

165.22

170.08

175.72

182.40

186.85

78

162.32

164.59

170.58

173.04

177.36

184.08

188.58

80

163.71

165.99

171.50

173.42

178.89

185.57

190.10

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

R E TA I L

R AT E S

Determining the Rate

54 56

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 94 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

90

Export

UPS® Standard to Mexico* Zones

82 Lbs.

32

33

34

35

36

37

38

$165.57

$167.72

$172.29

$175.02

$180.46

$187.17

$191.57

84

168.26

170.53

172.65

177.74

183.16

189.67

194.19

86

171.10

175.95

177.67

181.22

185.86

192.47

196.86

88

173.75

176.07

178.16

182.95

188.42

194.97

199.32

90

176.47

178.76

180.93

185.64

191.06

197.88

201.89

92

178.51

185.10

185.31

187.75

192.98

199.81

203.96

94

181.50

186.11

188.12

190.38

195.57

202.37

206.52

96

183.95

186.36

188.45

192.50

197.50

204.27

208.43

98

186.40

188.06

190.63

194.47

199.35

206.05

210.42

100

189.27

190.41

193.34

196.79

201.64

208.38

212.78

105

196.48

197.89

200.39

203.74

208.45

215.11

219.46

110

204.33

205.49

207.44

210.70

215.38

222.17

226.76

115

210.18

211.49

213.64

216.61

221.40

228.29

232.86

120

216.23

217.60

219.71

222.45

227.52

234.51

239.18

125

222.44

223.66

226.00

228.35

233.44

240.44

245.19

130

228.43

229.92

232.22

234.42

239.38

246.51

251.27

135

234.46

236.27

238.61

240.35

245.38

252.45

257.14

140

240.67

242.76

245.09

246.68

251.62

258.42

263.33

145

247.31

249.58

252.10

253.21

258.11

264.86

269.92

150

253.73

256.48

259.03

259.71

264.74

271.31

276.42

34

35

36

37

38

Shipments of More Than 150 Pounds Zones

32

33

Shipments of 151 to 199 Pounds

Price Per Pound

$1.69

$1.71

$1.73

$1.73

$1.76

$1.81

$1.84

Minimum Rate

253.73

256.48

259.03

259.71

264.74

271.31

276.42

Price Per Pound

$1.63

$1.65

$1.67

$1.68

$1.71

$1.75

$1.80

Minimum Rate

336.62

340.27

343.65

344.55

351.23

359.94

366.72

Shipments of 200 Pounds or More

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 95 of 367 ups.com® 1-800-PICK-UPS®

Shipment Pricing  91

Import

Shipment Pricing UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, UPS Worldwide Express®, UPS Worldwide Express Freight®, UPS Worldwide Saver®, UPS Worldwide Expedited®, UPS 3 Day Select® from Canada and UPS® Standard Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates for each package in a shipment. What Qualifies 1. The shipment consists of multiple packages, using the same service, shipped on the same day to a single consignee.

What Does Not Qualify Shipment pricing does not apply to UPS Express® Envelopes, the UPS 10 KG Box® or the UPS 25 KG Box®; they are each considered separate shipments. Rates Rates are based on the total billable weight of all packages in the shipment. Compare each package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-package shipments, total the billable weight of all packages in the shipment. Refer to pages 16 and 17 for instructions on calculating dimensional weight. If the payer of the shipping charges is located in the origin country, the ship­ ment will be charged the export rate (Origin Country Export Rates). When

Unless otherwise specified at the time of shipping, shipping charges are billed to the shipper. In the event of nonpayment by consignee or third party, the charges are billed to the shipper. Refer to page 110 for more information on billing options.

To determine the rate for a shipment weighing more than 150 pounds, multiply the total weight (rounded to the next whole pound) by the appro­ priate price per pound as shown under the shipment weight designations above 150 pounds. The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater. For a multiple-package UPS Standard shipment, the minimum charge will be based on an average weight of 15 pounds per package. All rates for UPS international services, except UPS® Standard from Canada, include routine, in-house, customs brokerage. For more information on customs brokerage for import shipments, refer to pages 128 to 132.

For shipments weighing 150 pounds or less, locate the rate for the total weight of the shipment on the appropriate rate chart. Useful Information – International Shipping Import/Export Support Information on international shipping and trade

Visit ups.com/international

Shipping Forms Import/export documents

Visit ups.com/intl_forms

UPS Paperless Invoice Send Commercial Invoices and other customs documents electronically, saving time and paper

Visit ups.com/paperlessinvoice

UPS TradeAbility® Harmonizer, landed cost and compliance tools

Visit ups.com/tradeability

International Customer Service Assistance with international shipments

Call 1-800-782-7892

UPS Import Control® Take control of your imports

Visit ups.com/importing

®

Determining the Rate

2. For shipments processed with WorldShip®, UPS® Internet Shipping, UPS CampusShip®, the UPS® Developer Kit or a UPS Ready® solution that supports full international service, or a UPS Worldwide Services Waybill. Note: For shipments processed with UPS Developer Kit – Shipping API, in order to obtain the best rate, customers are responsible for aggregating ship­ ments for shipment pricing prior to requesting labels (UPS Developer Kit – Shipping API does not run End of Day).

the payer of the shipping charges is located in the destination country, the shipment will be charged the import rate (Destination Country Import Rates). If the destination country does not have import rates, the shipment will be charged the export rate (Origin Country Export Rates). When the payer of the shipping charges is located in a third country (neither origin nor destination country), the shipment will be charged the Origin Country Export Rates, except as otherwise agreed to by UPS and the contracting party.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 96 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

92

Import

UPS Worldwide Express® UPS Worldwide Express Plus® Guaranteed delivery by 8:00 a.m. or 8:30 a.m. on the next business day from Canada and one to two business days from Asia, Europe and Latin America. Delivery from more than 185 countries and territories. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®. Add $40.00 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment.

UPS Worldwide Express NA1® Overnight delivery to all 50 states and Puerto Rico from select cities in Germany and the United Kingdom. Guaranteed delivery by 10:30 a.m. where UPS Worldwide Express is available. UPS Worldwide Express rates apply, which include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions. Service requires an early pickup at origin.

UPS Worldwide Express Guaranteed delivery by 10:30 a.m. or 12:00 p.m. from more than 185 countries and territories. Delivery is guaranteed on the next business day from Canada and Mexico and one to two business days from Asia, Europe and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions.

Letter/Document Zones

Letter* 1 Lbs.

952

953

954

955

956

957

958

959

961

962

963

970

971

$49.71 $44.81 $77.80 $61.89

91

94

$87.16

$64.01

$87.78

$59.75

$84.57

$89.61

$61.88

$68.42

$55.45

$75.50

$60.14

$59.75

116.34

83.39

114.56

76.68

105.99

117.63

87.74

84.11

72.48

98.60

76.02

76.68

70.30

951

51.59

96.20

77.28

97.54

2

72.59

52.71

78.31

117.17

86.60

144.93

95.77

125.15

147.19

90.44

99.85

79.67

114.10

77.38

95.77

3

95.32

67.83 135.68 109.93

162.95

126.92

220.59

128.75

176.31

210.09

129.04

127.63

121.50

150.00

106.79

117.15

4

103.98

74.28 151.73 122.32

181.08

139.58

250.91

147.19

196.02

252.02

145.91

144.06

140.11

166.00

121.45

135.84

5

114.48

80.27 171.42 133.74

198.22

154.62

284.29

168.21

223.46

284.41

159.11

167.34

154.02

182.60

133.74

152.43

6

127.46

86.27 185.76 145.81

217.94

168.58

323.09

186.80

243.83

318.25

174.26

181.25

171.37

200.40

145.81

165.73

7

132.55

91.75 195.57 157.67

235.42

183.19

355.63

202.92

266.04

350.32

188.15

194.89

187.57

218.60

156.97

181.67

8

143.04

94.90 208.29 171.30

250.10

198.44

389.44

222.36

287.28

381.88

203.84

212.26

202.63

236.00

170.55

194.52

9

150.07 100.79 219.74 180.22

267.68

213.92

421.35

240.95

305.79

412.92

219.85

228.98

218.63

251.30

179.22

210.35

10

158.94 105.63 230.45 193.75

284.08

231.55

455.69

258.46

327.90

454.28

235.95

245.71

234.21

269.40

193.57

221.78

953

954

955

956

957

958

959

961

962

963

970

971

$97.43 $131.30

$84.87

$92.43

Non-document Zones

1 Lbs.

91

94

951

952

$81.36 $55.49 $125.52 $84.87 $144.91 $104.45 $152.99

$95.64 $144.62 $151.97 $103.98 $111.61

2

92.08

63.06 142.86 102.07

165.88

123.30

187.85

114.74

171.62

184.55

123.17

130.74

112.34

149.00

102.07

107.21

3

102.68

70.31 157.20 113.82

183.01

142.45

221.76

133.52

193.98

219.54

139.49

147.63

127.67

165.40

113.82

121.66

4

112.63

76.09 175.91 125.78

209.06

161.64

256.10

153.62

219.53

253.06

154.23

164.42

142.76

181.70

125.78

137.70

5

122.59

82.39 189.62 137.52

226.12

179.86

289.49

173.46

241.76

286.39

168.33

181.17

156.93

197.60

137.52

152.10

6

132.98

87.76 204.06 148.22

241.44

198.28

322.67

191.31

261.74

318.66

183.48

198.57

173.19

213.20

148.22

164.19

7

138.39

92.59 215.38 159.56

256.55

216.61

356.48

210.32

281.72

355.62

197.58

213.93

188.92

229.20

159.56

179.36

8

147.26

97.32 226.61 170.77

275.51

232.09

392.30

227.01

304.71

382.20

210.20

230.26

204.65

244.30

170.77

192.33

9

155.70 102.78 237.93 181.79

294.68

247.57

424.32

244.13

324.78

422.26

223.56

244.98

220.60

257.70

181.79

206.50

10

166.52 108.57 248.32 192.81

311.77

263.25

457.81

260.93

346.90

466.17

237.44

258.85

236.43

272.80

192.81

218.70

*The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express Envelope. ®

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 97 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express   93

Import

UPS Worldwide Express® Non-document Zones

11 Lbs.

91

94

951

952

953

954

955

956

957

958

959

961

962

963

970

971

$174.37 $111.93 $259.44 $203.30 $329.07 $277.31 $482.40 $273.63 $364.38 $479.46 $250.38 $272.73 $251.44 $285.60 $203.30 $228.93

12

176.97 115.21 268.54 209.72

343.06

285.69

501.29

286.76

383.81

496.44

258.24

279.03

266.44

299.80

209.72

235.01

13

187.80 122.86 280.32 224.49

369.29

307.01

536.04

299.46

404.95

532.71

275.71

292.79

282.18

313.90

224.49

249.92

14

198.19 126.65 290.61 234.56

378.56

321.46

561.70

312.38

424.27

559.79

289.06

306.87

297.39

328.20

234.56

264.97

15

205.02 131.37 300.17 244.94

393.82

339.08

586.82

331.17

443.15

586.99

299.34

319.99

312.71

343.30

244.94

277.94

16

210.87 137.58 309.41 254.91

410.95

349.95

605.75

342.30

464.62

609.00

309.73

331.31

328.44

357.80

254.91

294.09

17

218.34 141.99 319.80 264.98

426.62

365.56

631.16

350.20

483.50

633.18

319.59

341.87

343.24

372.30

264.98

304.75

18

224.62 146.41 329.26 274.95

442.82

378.54

649.64

361.21

501.52

653.42

326.38

351.68

358.35

386.30

274.95

319.26

19

230.90 148.83 338.61 284.80

468.56

392.68

673.89

370.51

520.84

677.71

337.40

362.67

373.46

401.10

284.80

331.13

20

238.05 153.03 346.71 294.87

476.24

410.51

697.52

381.84

534.65

697.74

346.84

375.58

390.03

413.10

294.87

344.10

21

242.60 157.54 357.31 304.52

502.40

420.95

726.63

393.15

557.74

719.96

355.10

386.04

403.05

427.40

304.52

355.31

22

248.55 161.86 365.31 314.70

508.11

434.45

746.24

403.73

576.41

752.76

362.73

396.82

415.97

441.50

314.70

366.08

23

254.40 166.90 374.46 323.82

522.78

446.14

763.20

417.06

590.54

759.81

371.42

406.31

429.31

455.50

323.82

380.69

24

258.84 172.72 384.95 333.59

540.91

456.29

771.75

426.79

608.88

770.64

375.04

409.06

448.48

466.00

333.59

391.57

25

263.93 174.17 392.20 336.28

551.25

466.76

785.41

432.02

622.91

787.77

380.66

416.30

457.55

478.20

336.28

396.86

270.21 181.72 401.89 352.99

570.60

492.47

811.37

451.66

646.22

813.16

397.50

433.95

472.34

493.10

352.99

414.11

274.65 186.66 412.38 362.85

588.11

507.21

829.18

460.34

663.05

831.02

408.42

446.65

485.26

506.00

362.85

424.77

28

280.72 191.70 421.52 372.40

612.41

520.04

846.58

469.64

679.67

848.67

416.79

456.03

497.56

518.60

372.40

434.98

29

286.03 196.64 429.22 381.84

627.42

533.93

873.44

481.17

694.67

866.42

426.23

466.28

514.96

530.00

381.84

445.20

30

291.55 201.48 438.25 391.38

632.71

547.70

890.18

491.23

709.34

886.66

435.02

475.99

523.92

541.20

391.38

454.98

31

296.96 206.42 447.39 400.19

643.96

561.38

907.89

501.91

722.29

904.62

446.05

486.55

536.11

551.00

400.19

464.32 474.11

32

302.31 210.62 454.77 408.90

664.91

574.52

925.48

512.92

733.40

922.27

460.04

498.71

546.33

559.60

408.90

33

307.61 211.67 460.69 417.61

675.22

589.52

950.57

525.40

744.30

937.52

468.52

506.82

559.77

567.80

417.61

482.02

34

316.27 216.40 468.07 426.31

679.90

598.50

951.09

533.44

754.33

955.27

478.06

514.83

572.01

576.50

426.31

491.69

35

319.94 222.92 476.69 434.91

695.44

613.36

968.10

543.60

763.18

972.81

478.38

521.34

593.71

585.30

434.91

499.60

36

323.63 224.08 484.59 443.73

705.96

624.68

985.53

553.86

772.14

990.67

490.57

534.67

601.24

591.80

443.73

510.59

37

327.09 228.17 492.17 452.43

709.19

636.53 1,002.54

564.76

780.77 1,008.41

501.91

544.06

602.49

600.50

452.43

520.59

38

331.10 232.27 499.76 461.03

722.02

650.63 1,019.97

575.24

790.37 1,035.20

508.27

554.42

613.74

611.70

461.03

529.28

39

335.74 236.58 507.14 469.85

729.89

663.23 1,047.81

586.13

799.44 1,044.02

520.99

568.82

630.10

620.30

469.85

538.62

40

338.89 240.68 514.62 478.56

740.34

676.58 1,064.77

595.76

808.18 1,061.77

528.09

579.27

636.25

626.80

478.56

547.74

41

344.08 244.67 521.89 486.94

761.19

689.08 1,077.30

605.92

825.33 1,079.41

539.97

589.19

650.00

635.40

486.94

556.64

42

346.89 248.98 529.27 495.55

770.77

702.00 1,089.06

616.29

834.18 1,100.28

546.64

597.94

658.76

644.00

495.55

565.88

43

351.75 253.08 536.43 503.52

777.44

724.75 1,106.49

626.55

844.11 1,115.02

557.03

607.87

670.01

652.80

503.52

575.11

44

354.90 260.44 543.82 512.85

780.81

733.51 1,136.21

637.76

852.63 1,135.99

579.08

617.58

681.16

663.80

512.85

583.68

45

358.79 261.69 551.08 520.30

792.55

746.96 1,140.30

648.13

862.34 1,150.42

587.77

626.86

711.10

672.60

520.30

593.02

46

363.88 269.05 558.36 531.32

802.14

758.89 1,168.86

658.71

878.96 1,179.17

591.37

636.68

718.94

681.30

531.32

600.93

47

367.88 270.00 563.55 539.61

811.10

771.92 1,185.45

668.24

888.89 1,185.92

594.55

646.81

719.89

687.30

539.61

609.29

48

371.01 274.00 573.11 547.16

823.91

784.70 1,202.46

679.02

898.27 1,203.77

599.32

659.51

737.97

698.60

547.16

619.07

49

374.81 283.25 578.00 553.56

833.40

798.75 1,220.21

689.50

907.01 1,221.52

606.11

668.90

743.20

704.60

553.56

626.54

50

379.24 284.51 587.55 562.47

846.30

811.85 1,253.98

698.91

916.94 1,268.53

616.60

681.70

750.52

716.00

562.47

636.10

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Determining the Rate

26 27

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 98 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

94

Import

UPS Worldwide Express® Non-document Zones

52 Lbs.

91

94

951

952

953

954

955

956

957

958

959

961

962

963

970

971

$390.06 $291.86 $602.10 $578.41 $865.31 $838.80 $1,281.33 $716.26 $942.62 $1,286.91 $637.69 $698.35 $788.37 $730.70 $578.41 $649.62

54

399.48 302.78 614.34 596.25

876.74

865.85 1,321.19

735.09

964.95 1,343.38

661.76

719.04

819.83

747.90

596.25

667.86

56

408.88 312.03 629.00 612.71

895.58

891.84 1,355.85

755.83

987.07 1,362.17

680.42

738.68

839.70

765.87

612.71

685.66

58

418.50 323.18 644.08 628.75

914.52

917.40 1,391.14

776.25 1,008.22 1,381.26

699.29

758.42

856.65

783.29

628.75

703.25

60

427.82 334.32 658.62 644.93

933.47

943.06 1,421.99

795.41 1,028.83 1,416.77

722.07

778.17

903.28

802.90

644.93

720.95

62

436.47 343.25 678.68 660.66

951.58

967.61 1,457.39

813.92 1,049.66 1,452.16

745.92

797.91

918.23

816.00

660.66

739.41

64

446.43 357.13 688.55 681.43

969.90

996.44 1,502.55

832.44 1,071.99 1,487.77

764.79

817.75

943.22

835.20

679.13

757.54

66

455.41 361.12 706.52 692.13

991.77 1,019.64 1,540.61

844.28 1,092.49 1,532.40

781.43

837.38

956.09

848.20

690.57

762.59

68

465.80 375.63 716.07 707.97 1,006.55 1,042.51 1,574.52

869.57 1,113.43 1,558.66

790.66

857.23

997.28

864.40

706.95

779.08

70

477.38 386.56 729.90 723.71 1,028.62 1,062.73 1,620.51

892.10 1,134.25 1,594.27

834.22

876.86 1,024.67

883.80

723.22

810.84

72

487.33 396.96 750.89 739.44 1,043.09 1,090.29 1,635.44

916.75 1,156.26 1,629.76

844.29

901.61 1,042.55

900.10

739.44

844.68

74

496.85 405.68 757.43 755.28 1,061.20 1,117.20 1,702.98

939.71 1,175.68 1,665.26

861.03

915.49 1,070.05

916.20

755.28

860.62

76

506.26 415.77 771.15 771.01 1,079.52 1,143.17 1,738.75

944.48 1,202.35 1,700.76

881.92

944.09 1,102.25

933.30

771.01

865.46

78

516.11 421.03 784.97 795.46 1,097.74 1,169.13 1,757.48

957.71 1,219.81 1,753.48

891.99

976.95 1,127.56

945.00

793.30

872.50

80

517.91 431.33 795.88 802.59 1,121.27 1,195.20 1,794.09

981.72 1,241.07 1,771.76

935.88

992.10 1,155.11

964.70

802.59

890.63

82

530.16 442.05 811.67 816.85 1,129.80 1,221.69 1,838.80

992.09 1,262.33 1,801.34

940.64 1,007.35 1,180.68

977.20

816.85

908.65

84

538.06 450.14 824.55 822.83 1,139.17 1,246.06 1,873.93 1,002.46 1,283.58 1,874.84

963.01 1,020.37 1,182.57

997.20

822.83

925.80

86

547.81 466.01 834.32 837.21 1,149.69 1,270.95 1,878.50 1,012.72 1,306.13 1,882.52

979.43 1,037.34 1,215.48 1,002.30

837.21

943.61

88

555.36 466.75 855.29 852.21 1,159.89 1,288.22 1,912.16 1,024.68 1,339.80 1,915.94

991.95 1,049.72 1,234.86 1,007.50

852.21

961.08

90

562.38 477.26 868.40 853.47 1,178.00 1,298.17 1,958.36 1,045.51 1,361.25 1,963.89 1,003.93 1,070.20 1,269.97 1,019.70

853.47

975.36

92

570.83 487.98 884.60 861.54 1,183.77 1,309.34 1,983.24 1,063.29 1,383.14 1,979.15 1,035.31 1,102.32 1,288.88 1,047.50

861.54

989.43

875.08 1,003.94

94

578.62 497.12 889.07 875.08 1,187.97 1,316.01 2,009.28 1,073.55 1,394.25 1,986.83 1,048.66 1,107.44 1,296.75 1,061.12

96

586.19 506.06 900.08 883.67 1,198.16 1,323.92 2,031.12 1,086.77 1,421.15 2,031.89 1,051.20 1,119.81 1,314.39 1,064.40

883.67 1,022.18

98

595.56 516.46 916.91 911.90 1,202.46 1,335.21 2,070.60 1,094.92 1,446.19 2,039.52 1,085.33 1,143.82 1,328.46 1,100.47

911.90 1,038.55

100

605.35 528.83 947.29 965.98 1,224.83 1,347.72 2,100.53 1,107.17 1,468.62 2,041.39 1,094.33 1,163.60 1,349.99 1,115.26

924.60 1,056.00

105

633.21 559.17 992.25 1,019.22 1,285.00 1,410.57 2,203.11 1,159.93 1,542.66 2,142.87 1,148.49 1,218.62 1,416.98 1,170.32

990.57 1,099.71

110

661.70 585.41 1,039.60 1,067.33 1,345.78 1,475.57 2,303.67 1,215.01 1,613.76 2,242.70 1,202.55 1,273.64 1,482.18 1,225.53 1,060.60 1,142.65

115

691.74 611.76 1,085.80 1,112.72 1,406.77 1,542.24 2,405.72 1,269.45 1,669.18 2,342.74 1,253.54 1,330.25 1,539.30 1,278.23 1,106.57 1,191.19

120

718.62 632.54 1,132.01 1,161.04 1,464.29 1,599.68 2,509.66 1,323.89 1,724.92 2,442.27 1,305.16 1,395.02 1,595.16 1,321.07 1,154.04 1,242.25

125

745.40 662.35 1,178.94 1,209.15 1,523.29 1,669.12 2,616.67 1,377.17 1,781.33 2,543.34 1,358.58 1,462.87 1,664.05 1,374.80 1,209.15 1,289.58

130

771.96 686.81 1,227.33 1,257.36 1,593.93 1,735.76 2,719.43 1,432.25 1,836.75 2,643.99 1,408.29 1,516.32 1,718.79 1,425.23 1,257.36 1,335.48

135

799.68 710.95 1,273.43 1,305.58 1,663.01 1,799.84 2,822.72 1,486.27 1,891.73 2,745.06 1,455.78 1,571.93 1,766.64 1,473.48 1,305.58 1,382.93

140

825.62 736.67 1,320.57 1,353.48 1,721.27 1,864.35 2,925.91 1,540.93 1,947.26 2,845.30 1,506.87 1,622.25 1,819.75 1,524.87 1,353.48 1,430.92

145

852.92 761.23 1,367.51 1,401.80 1,779.74 1,929.60 3,028.25 1,596.33 2,002.14 2,945.65 1,559.34 1,672.67 1,874.50 1,578.48 1,401.80 1,477.70

150

905.57 785.06 1,414.23 1,449.70 1,837.26 1,993.37 3,130.70 1,651.62 2,057.24 3,043.43 1,612.55 1,729.69 1,932.86 1,630.61 1,432.77 1,526.35

Shipments of More Than 150 Pounds (non-pallet) Zones

Price Per Pound Minimum Rate

91

94

951

952

953

954

955

956

957

958

959

961

962

963

970

971

$6.04

$5.23

$9.43

$9.66

$12.25

$13.29

$20.87

$11.01

$13.71

$20.29

$10.75

$11.53

$12.89

$10.87

$9.55

$10.18

905.57 785.06 1,414.23 1,449.70 1,837.26 1,993.37 3,130.70 1,651.62 2,057.24 3,043.43 1,612.55 1,729.69 1,932.86 1,630.61 1,432.77 1,526.35

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 99 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express Freight   95

Import

UPS Worldwide Express Freight® Guaranteed delivery by end of day from/to more than 50 countries and territories. Delivery is guaranteed on the next business day from Canada and Mexico and one to two business days from Asia, Europe and Latin America. Rates include door-to-door and non door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions® for palletized shipments of more than 150 pounds.

Door-to-Door Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.)

494

451

452

453

454

455

$5.68

$5.00

$9.15

$9.41

$11.83

$12.81

$20.28

5.47

4.82

8.82

9.07

11.40

12.35

19.15

857.68

755.00 1,381.65 1,420.91 1,786.33 1,934.31 3,062.28

456

457

459

461

462

463

470

471

$10.62

$13.21

$10.34

$10.94

$12.28

$10.34

$9.18

$10.62

10.35

12.47

9.97

10.65

11.72

9.96

9.07

10.35

1,603.62 1,994.71 1,561.34 1,651.94 1,854.28 1,561.34 1,386.18 1,603.62

Determining the Rate

Minimum Rate

491

Non Door-to-Door: Drop-off, Hold at Location, Drop-off and Hold at Location Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate

491

494

451

452

453

454

455

$5.63

$4.95

$9.10

$9.26

$11.68

$12.66

$20.13

5.42

4.77

8.77

8.92

11.25

12.20

19.00

850.13

747.45 1,374.10 1,398.26 1,763.68 1,911.66 3,039.63

456

457

459

461

462

463

470

471

$10.47

$13.06

$10.19

$10.79

$12.13

$10.19

$9.03

$10.47

10.20

12.32

9.82

10.50

11.57

9.81

8.92

10.20

1,580.97 1,972.06 1,538.69 1,629.29 1,831.63 1,538.69 1,363.53 1,580.97

Notes: – Door-to-door refers to shipments picked up and delivered to addresses designated by the shipper. – Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address. – Hold at Location refers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup. – Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup. – For UPS Worldwide Express Freight, additional charges may apply to larger pallets. Pallets exceeding maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf require prior authorization. Refer to page 119 for more information. – For additional information, refer to page 26. – Not available at locations of The UPS Store®, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet. Drop-off available at UPS Worldwide Express Freight Centers.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 100 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

96

Import

UPS Worldwide Saver ® Guaranteed delivery by end of day from more than 185 countries and territories. Delivery is guaranteed on the next business day from Canada and Mexico and one to two business days from Asia, Europe and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Letter/Document Zones

491

494

451

452

453

454

455

456

457

458

459

461

462

463

470

471

Letter*

$47.80

$43.65

$76.24

$60.32

$84.82

$62.00

$85.82

$58.47

$80.81

$85.39

$59.12

$66.13

$53.31

$73.20

$58.96

$57.03

1 Lbs.

65.89

49.80

93.91

75.09

111.91

80.99

105.68

74.98

101.82

105.35

84.31

80.50

69.07

95.60

71.19

73.37

2

70.59

50.21

94.12

75.19

112.11

82.34

131.10

93.66

120.75

131.30

87.42

94.43

75.69

108.50

74.02

88.07

3

89.68

65.72

128.12

106.64

156.95

119.67

213.59

124.37

171.30

202.10

122.95

123.71

115.96

141.50

101.11

109.67

4

97.84

71.95

144.48

117.45

174.10

133.85

245.08

142.95

189.92

244.34

139.27

137.75

133.73

156.10

115.03

128.71

5

107.59

77.96

161.48

128.26

191.25

149.54

277.61

163.82

216.28

275.18

152.05

160.48

146.91

171.50

128.26

145.14

6

119.89

82.71

174.44

141.40

211.19

164.04

315.14

181.69

235.99

309.84

166.74

173.83

162.06

188.20

140.38

157.65

7

124.55

88.20

185.40

153.39

227.70

179.40

347.25

197.53

257.00

341.40

180.94

188.14

177.33

204.90

152.37

172.45

8

133.77

91.99

197.31

164.40

242.28

194.22

380.11

216.68

277.48

373.79

195.47

204.11

191.76

221.30

164.40

184.53

9

141.08

97.16

208.28

174.69

259.21

209.37

411.28

234.76

295.12

403.99

210.63

220.09

206.82

235.30

173.34

199.54

10

149.78

102.12

218.82

185.29

274.76

226.68

444.77

252.10

316.46

444.47

226.41

236.60

221.67

252.40

184.68

205.63

452

453

454

455

456

457

458

459

461

462

463

470

471

$82.58 $141.43 $101.23

$149.25

$93.39

$140.61

$94.00 $125.00

$79.83

$85.74

Non-document Zones

491

1 Lbs.

$76.74

494

451

$53.59 $121.75

$146.15 $100.06 $105.84

2

86.71

60.87

138.57

99.22

161.70

119.68

183.17

112.14

161.93

177.50

118.61

123.77

108.21

141.80

95.02

101.87

3

96.67

68.04

152.67

110.77

178.18

138.33

216.24

128.79

186.88

211.13

134.41

139.67

123.21

157.40

107.11

115.87

4

105.89

73.53

170.86

122.22

201.92

156.67

249.74

147.98

214.32

243.62

148.61

155.57

137.60

172.90

118.03

131.65

5

115.33

79.54

184.02

133.66

219.98

174.48

282.38

168.54

235.99

275.59

161.87

171.89

151.30

188.00

130.22

145.90

6

125.19

84.72

198.13

144.16

234.78

192.18

314.82

186.14

255.48

306.41

176.59

188.32

166.98

202.90

141.88

157.43

7

130.17

89.46

209.10

155.29

249.58

209.99

347.78

204.26

275.08

342.12

190.16

202.83

182.14

218.10

154.73

172.12

8

138.54

94.10

220.08

165.99

268.07

225.04

379.05

220.59

295.99

367.66

202.36

218.42

197.30

232.50

165.99

184.63

9

146.60

99.38

230.84

176.81

286.76

240.19

410.01

237.23

315.59

406.27

215.29

232.28

212.68

245.30

176.76

198.12

10

156.77

104.97

240.98

187.52

303.35

255.24

442.44

253.66

337.05

454.65

228.64

245.41

227.84

259.70

187.15

209.77

11

163.99

108.25

251.84

197.80

320.15

268.79

466.08

266.06

354.14

465.75

240.94

258.75

242.37

271.80

197.31

219.67

12

166.42

111.29

260.74

204.06

331.77

275.29

484.34

273.42

372.99

477.73

248.57

264.69

254.46

285.30

202.87

225.57

13

176.60

119.22

272.01

218.47

359.21

297.23

518.02

291.08

393.57

517.54

265.53

277.74

272.06

298.70

215.93

239.80

14

186.45

122.28

282.15

228.22

368.24

311.11

542.83

303.59

412.29

538.51

278.25

290.97

286.70

312.40

228.22

254.05

15

192.92

127.02

291.24

238.39

384.62

328.18

567.00

319.57

430.60

564.78

287.79

303.56

301.55

326.80

237.75

266.89

16

198.33

133.04

301.38

248.04

401.42

338.89

590.95

330.29

451.50

586.16

298.18

314.34

316.71

340.50

247.71

282.23

17

205.33

137.15

310.47

257.79

416.54

353.93

615.75

337.82

469.80

609.21

307.72

324.16

330.82

354.30

256.91

292.56

18

211.15

141.58

319.56

267.55

432.29

366.55

633.77

349.06

487.55

628.61

314.29

333.55

345.46

367.70

267.29

306.60

19

217.20

143.80

328.65

277.08

457.59

380.12

657.30

357.54

506.06

651.97

324.26

344.11

359.99

381.80

277.08

317.91

20

223.87

148.02

336.49

286.94

465.88

397.61

680.52

368.35

519.56

671.38

333.37

356.27

376.00

393.20

286.94

330.32

*The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express Envelope. ®

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 101 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Saver   97

Import

UPS Worldwide Saver ® Non-document Zones

21 Lbs.

491

494

451

452

453

454

$228.11 $152.24 $346.83 $296.37 $490.66 $407.57

456

457

$702.14 $379.27

455

$542.00

458

459

461

462

463

470

471

$692.66 $341.85 $366.30 $388.54 $406.70 $295.74 $341.31

233.73

156.35

354.67

306.02

497.28

421.45

721.22

389.44

560.07

727.64

349.16

376.33

400.98

420.20

304.95

351.53

23

239.24

161.21

363.45

315.13

512.08

431.74

737.44

402.16

573.90

731.16

357.64

385.40

413.95

433.50

314.15

365.57

24

243.59

166.97

373.69

324.47

526.16

439.64

752.92

411.59

591.66

741.53

361.04

387.88

428.59

443.50

323.04

375.90

25

248.36

168.39

380.65

327.29

537.06

449.71

756.19

416.73

605.38

757.96

366.41

394.94

436.93

455.10

326.98

380.96

26

254.08

175.55

390.10

343.55

557.55

474.56

792.99

435.45

628.03

782.43

381.92

411.65

455.45

469.20

342.08

390.38

27

258.32

180.40

400.34

352.98

574.14

488.76

810.48

443.82

644.37

799.47

393.26

423.71

468.00

481.50

350.21

396.69

28

263.94

185.25

409.12

362.31

599.87

501.28

827.44

452.93

660.48

816.60

401.42

432.56

479.82

493.60

359.10

406.37

29

268.92

190.00

416.65

371.53

614.67

514.53

843.97

463.96

675.18

833.72

410.44

442.16

496.55

504.50

367.76

416.05

30

274.12

194.76

425.42

380.86

615.62

527.77

860.29

473.60

689.34

853.24

419.02

451.55

505.02

515.10

375.57

425.19

31

279.21

196.55

434.20

389.34

626.54

541.02

877.25

484.10

701.86

870.26

429.51

461.48

516.84

524.40

383.06

433.78

32

284.61

200.88

441.41

397.82

646.90

554.28

894.53

494.70

712.75

887.49

442.97

473.00

526.66

532.60

391.41

442.92

33

289.59

204.46

447.15

406.30

657.09

570.41

926.02

506.68

723.31

902.03

451.03

480.68

539.73

540.40

401.68

450.11

34

297.65

209.10

454.47

414.78

665.91

579.25

927.72

514.52

733.12

919.05

460.25

488.26

550.50

548.60

409.81

459.35

35

301.25

212.48

462.73

423.25

676.72

592.49

944.57

524.06

741.61

936.06

460.57

494.55

570.37

557.10

416.44

466.75

36

304.65

216.07

470.36

431.74

687.01

603.36

961.42

534.13

750.43

953.20

472.44

507.14

579.77

563.20

428.22

477.19

37

307.93

220.49

477.77

440.22

694.68

614.98

978.17

544.62

758.81

970.32

483.36

516.00

580.92

571.60

436.56

486.44

38

311.75

224.61

485.09

448.59

707.38

628.52

995.13

554.70

768.07

996.06

489.51

526.03

591.80

582.10

443.62

494.50

39

316.20

228.62

492.30

457.07

714.95

640.67

1,012.62

565.30

776.78

1,004.57

501.60

539.47

607.59

590.40

451.22

502.99

40

318.96

232.52

499.51

465.55

725.34

653.25

1,029.15

574.41

785.39

1,021.60

508.48

549.50

613.34

596.50

459.14

511.69

41

323.94

236.53

506.62

473.92

740.67

665.72

1,045.69

584.38

802.16

1,038.62

519.93

559.00

626.72

604.70

468.44

520.07

42

326.69

240.54

513.72

482.19

750.02

678.41

1,062.33

594.34

810.65

1,058.86

526.29

567.11

635.19

613.00

477.33

528.77

43

331.14

244.66

520.93

489.82

756.42

700.15

1,079.61

604.20

820.24

1,072.87

536.36

576.50

645.96

621.30

484.92

537.48

44

334.22

248.56

527.83

499.04

764.82

708.47

1,107.38

615.01

828.62

1,093.01

557.67

585.89

656.83

629.90

492.30

545.63

45

337.71

252.98

534.93

506.36

771.12

721.69

1,112.37

625.08

838.20

1,106.92

565.93

594.64

683.39

640.10

500.12

553.90

46

342.60

256.78

542.05

517.07

780.47

734.27

1,134.52

635.04

854.32

1,137.96

569.54

604.03

690.92

648.40

509.64

561.30

47

346.41

260.90

547.06

526.82

789.29

747.59

1,156.36

644.48

863.90

1,141.08

572.50

613.41

691.76

654.10

518.42

569.25

48

349.37

264.81

556.25

532.33

801.78

755.99

1,173.10

654.87

873.05

1,158.20

577.17

625.58

709.21

664.90

526.44

578.38

49

352.88

267.87

561.17

538.80

810.91

769.46

1,190.38

664.94

881.55

1,175.43

583.53

634.54

714.13

670.60

533.40

585.46

50

357.22

271.56

570.25

547.28

817.11

782.17

1,205.64

673.94

891.02

1,230.02

593.71

646.70

721.25

681.50

541.42

594.37

52

367.29

282.00

584.36

562.86

835.59

807.83

1,238.19

690.69

916.18

1,238.12

614.16

662.50

757.42

695.40

557.36

607.10

54

376.09

292.75

596.46

580.25

853.85

834.21

1,276.67

708.92

937.73

1,303.11

637.17

682.02

787.73

711.80

573.09

623.86

56

384.88

301.62

610.58

596.13

872.34

859.23

1,310.27

728.96

959.41

1,316.08

655.19

700.80

806.98

728.93

588.60

640.50

58

393.98

312.28

625.33

611.81

890.82

883.82

1,344.40

748.68

979.78

1,328.95

673.42

719.37

823.19

745.55

603.46

657.26

60

402.69

323.04

639.33

627.52

909.20

908.42

1,374.08

767.02

999.81

1,363.21

695.15

738.15

868.04

764.20

619.00

673.59

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Determining the Rate

22

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 102 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

98

Import

UPS Worldwide Saver ® Non-document Zones

62 Lbs.

491

494

451

452

453

454

455

456

457

458

459

461

462

463

470

471

$410.96 $331.69 $658.88 $642.79 $926.94 $933.01 $1,408.42 $785.03 $1,020.18 $1,397.35 $718.36 $756.93 $882.37 $776.60 $634.41 $690.88

64

420.50

340.34

668.49

663.14

944.79

961.32

1,444.67

802.85 1,041.85

1,431.51

736.49

775.60

901.19

795.00

650.14

707.96

66

428.77

349.10

685.83

673.52

965.89

983.68

1,488.88

816.41 1,061.75

1,474.80

752.49

794.27

918.76

807.30

660.72

712.64

68

438.52

357.97

695.13

688.79

980.18 1,005.51

1,513.78

839.30 1,082.03

1,499.91

762.88

813.16

961.94

822.70

676.45

728.20

70

449.33

368.30

708.41

704.16 1,001.70 1,024.92

1,555.02

860.19 1,102.29

1,533.96

804.12

831.84

984.62

841.20

692.29

757.57

72

458.87

378.21

728.89

719.64 1,015.88 1,051.52

1,592.54

884.03 1,123.74

1,568.21

812.92

855.41 1,001.88

856.70

707.92

789.34

74

467.78

387.29

735.26

734.90 1,033.62 1,077.18

1,658.26

906.61 1,142.47

1,602.35

829.13

868.43 1,028.23

872.10

723.32

804.36

76

476.68

396.89

748.64

750.16 1,051.47 1,102.50

1,693.14

910.86 1,174.60

1,636.41

849.27

895.64 1,059.18

887.60

738.51

808.71

78

485.79

406.91

762.02

774.01 1,069.11 1,127.52

1,711.58

923.58 1,185.49

1,692.03

858.92

926.80 1,083.54

899.40

759.38

815.35

80

495.45

416.93

772.57

781.00 1,092.11 1,152.43

1,746.98

946.79 1,206.07

1,704.91

901.22

941.10 1,107.59

918.30

769.22

832.43

82

507.21

427.17

787.83

794.89 1,100.40 1,177.98

1,781.23

956.76 1,226.97

1,733.66

905.87

955.49 1,132.05

930.10

784.52

849.08

84

517.07

435.18

800.36

800.62 1,109.22 1,201.72

1,822.45

966.83 1,247.56

1,816.71

927.40

967.98 1,133.73

949.10

799.39

865.18

86

526.51

445.95

809.98

814.61 1,119.20 1,232.04

1,832.00

976.69 1,269.34

1,819.72

943.08

984.10 1,165.20

954.00

814.61

881.83

88

536.25

451.12

830.35

829.35 1,134.53 1,241.58

1,865.71

988.24 1,290.03

1,851.48

955.17

995.94 1,181.72

958.90

829.35

898.26

90

545.58

461.46

843.00

830.41 1,151.11 1,253.35

1,900.90 1,008.27 1,310.83

1,900.47

966.72 1,015.25 1,217.69

970.50

830.41

911.63

92

555.34

471.69

858.78

838.46 1,156.26 1,266.49

1,934.92 1,025.55 1,331.85

1,910.85

996.93 1,045.77 1,233.26

996.95

838.46

924.47

94

564.14

480.44

863.17

852.66 1,160.67 1,274.12

1,960.47 1,035.41 1,342.63

1,911.89 1,009.75 1,050.57 1,240.90 1,010.01

852.66

938.40

96

573.67

489.10

873.72

859.76 1,170.43 1,281.96

1,981.88 1,049.29 1,368.55

1,979.77 1,012.30 1,062.30 1,257.73 1,013.10

859.76

955.26

98

582.79

499.23

890.13

889.23 1,174.63 1,292.89

2,020.26 1,055.97 1,392.65

1,984.78 1,046.96 1,084.93 1,271.33 1,047.28

879.11

970.60

100

591.89

511.04

914.64

940.84 1,197.13 1,307.59

2,049.03 1,067.86 1,414.28

1,988.49 1,060.94 1,103.89 1,291.54 1,061.44

896.48

986.93

963.21

960.20 1,027.70

105

618.04

540.44

991.79 1,253.82 1,371.25

2,148.96 1,118.70 1,485.38

2,087.27 1,113.41 1,156.14 1,344.43 1,113.80

110

644.52

565.83 1,009.26 1,038.50 1,312.18 1,434.49

2,242.75 1,171.87 1,553.98

2,184.59 1,165.88 1,208.17 1,406.42 1,166.31 1,028.10 1,067.82

115

670.46

591.22 1,054.06 1,082.77 1,371.39 1,499.32

2,341.83 1,224.29 1,607.33

2,282.02 1,216.44 1,261.91 1,462.77 1,216.47 1,072.68 1,113.15

120

696.62

611.35 1,098.87 1,129.80 1,427.87 1,552.29

2,442.93 1,276.94 1,661.12

2,379.03 1,256.93 1,323.39 1,518.59 1,257.27 1,118.97 1,160.99

125

722.46

632.53 1,144.50 1,176.50 1,485.18 1,616.59

2,542.34 1,328.30 1,715.34

2,477.49 1,308.23 1,387.56 1,582.25 1,308.43 1,161.52 1,205.35

130

748.41

655.81 1,191.50 1,223.42 1,551.94 1,672.83

2,642.06 1,381.16 1,768.80

2,575.54 1,356.14 1,438.42 1,630.86 1,356.34 1,205.25 1,248.29

135

775.09

679.73 1,236.20 1,270.45 1,607.58 1,734.38

2,742.42 1,433.48 1,821.61

2,674.01 1,401.93 1,491.22 1,679.68 1,402.34 1,248.02 1,292.54

140

800.40

704.60 1,281.84 1,317.05 1,662.17 1,796.66

2,842.67 1,486.23 1,875.18

2,771.64 1,450.91 1,538.93 1,728.39 1,451.26 1,293.99 1,337.65

145

826.77

729.57 1,327.47 1,364.08 1,718.75 1,859.48

2,942.18 1,539.50 1,927.99

2,869.28 1,501.68 1,586.76 1,783.90 1,502.22 1,337.51 1,381.03

150

852.61

750.22 1,372.90 1,410.79 1,774.18 1,921.02

3,041.80 1,592.99 1,981.02

2,964.52 1,551.50 1,640.86 1,842.65 1,551.75 1,377.49 1,426.58

Shipments of More Than 150 Pounds 491

494

451

452

453

454

455

456

457

458

459

461

462

463

470

471

Price Per Pound

$5.68

$5.00

$9.15

$9.41

$11.83

$12.81

$20.28

$10.62

$13.21

$19.76

$10.34

$10.94

$12.28

$10.34

$9.18

$9.51

Minimum Rate

852.61

Zones

750.22 1,372.90 1,410.79 1,774.18 1,921.02

3,041.80 1,592.99 1,981.02

2,964.52 1,551.50 1,640.86 1,842.65 1,551.75 1,377.49 1,426.58

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 103 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Expedited   99

Import

UPS Worldwide Expedited® Guaranteed delivery by end of business day from more than 80 countries and territories. Delivery is guaranteed in two business days from Canada, two to three business days from Mexico and four to five business days from Asia, Europe and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

61

1 Lbs.

$62.30

64 651/681 652/682 653/683

$46.32 $110.77

$77.33 $128.05

654/684

655/685 656/686

657/687

658/688 659/689 661/691 662/692 663/693

$83.45

$124.74

$86.60

$126.12

$139.69

$86.02

$85.01

$80.74

$111.95

670

671

$74.60

$78.80

70.87

52.27

126.34

92.64

146.18

98.62

156.67

104.14

154.14

169.67

101.49

98.95

92.98

126.35

88.80

96.10

3

78.83

58.24

138.36

103.41

161.33

113.84

186.81

121.58

174.59

201.66

115.06

111.62

105.74

139.70

100.10

106.50

4

85.54

63.62

155.18

116.28

179.67

131.32

205.89

141.62

194.82

232.77

125.45

124.34

118.08

154.75

110.30

121.00

5

92.09

68.89

168.09

127.26

197.32

143.43

231.95

156.19

214.45

262.91

140.45

134.68

129.78

168.05

121.70

134.10

6

99.32

74.64

179.43

137.43

213.06

161.55

249.23

176.39

232.26

292.37

151.90

148.40

145.68

180.20

132.60

144.70

7

105.72

77.28

189.46

149.14

225.35

173.29

267.60

193.98

249.98

323.18

164.14

163.66

158.97

193.40

144.60

158.20

8

112.06

82.19

199.33

159.43

239.82

188.89

287.43

205.86

269.04

351.40

174.16

174.63

172.57

206.35

155.20

169.70

9

118.71

84.72

208.84

165.04

255.99

202.13

304.57

221.38

286.90

388.09

185.08

184.39

186.17

219.15

162.97

182.10

10

125.16

92.99

217.93

178.61

271.79

214.46

322.88

240.46

306.12

427.20

196.58

193.82

199.19

231.55

174.90

192.80

11

129.42

93.52

228.34

184.81

286.94

225.22

340.73

244.97

321.82

434.63

207.34

202.62

212.57

243.20

182.48

201.90

12

132.81

99.49

236.90

194.22

300.67

238.47

361.49

259.70

338.72

454.39

224.03

213.54

223.44

253.50

193.20

211.20

13

137.80

102.70

246.57

207.65

316.94

249.88

382.50

270.83

357.56

494.33

227.21

224.14

237.14

267.15

201.80

220.40

14

141.80

107.76

255.71

213.27

330.24

261.41

404.79

287.42

374.87

507.80

238.71

231.98

249.84

279.90

210.62

233.50

15

145.13

108.83

263.39

226.74

348.79

274.01

426.87

299.24

391.45

536.95

247.09

238.66

262.81

293.65

222.20

245.30

16

148.10

113.47

273.11

236.32

362.89

286.44

445.08

303.38

410.35

557.28

255.09

251.49

277.10

304.50

231.50

257.90

17

151.06

116.20

280.84

240.73

377.05

304.07

463.54

314.35

426.93

581.95

264.10

258.91

287.96

317.00

237.23

267.76

18

155.48

125.39

289.62

257.05

385.84

308.20

480.88

322.93

443.26

600.68

272.21

267.23

300.88

327.35

249.80

275.76

19

156.99

126.75

297.83

263.94

406.67

325.89

498.06

338.94

459.90

622.87

280.05

277.46

313.89

341.20

258.54

292.20

20

159.85

130.40

305.04

268.18

422.41

331.52

516.78

342.54

472.41

640.31

287.69

286.05

327.45

351.65

264.20

303.60

21

162.81

134.20

314.39

277.29

429.78

343.04

532.85

352.34

492.49

661.77

294.36

287.57

341.35

367.70

271.41

313.70

22

167.65

137.89

324.42

291.87

442.60

354.94

549.32

368.93

509.18

693.87

302.10

304.59

353.75

376.45

285.00

323.10

23

172.02

139.48

329.44

296.80

466.19

373.65

566.77

380.07

521.75

698.46

313.76

314.07

367.87

388.10

292.29

334.86

24

175.19

146.02

338.69

311.64

471.54

378.26

586.09

388.27

537.66

711.47

321.66

315.14

383.40

400.05

301.90

343.81

25

177.27

151.82

346.00

314.40

483.20

387.53

589.41

399.03

550.17

719.57

325.69

324.89

388.14

410.00

311.40

353.51

26

179.66

155.67

353.48

330.03

498.94

404.62

601.49

400.15

570.67

743.92

333.43

336.71

399.37

423.35

319.70

358.80

27

182.36

160.78

362.83

339.36

513.31

410.57

615.77

409.64

585.71

755.12

339.94

348.41

410.49

437.60

327.30

364.60

28

188.71

164.21

370.87

348.10

538.69

421.83

631.12

424.68

600.23

780.15

346.24

358.96

419.47

449.75

335.60

373.50

29

189.69

165.05

376.82

354.20

542.45

432.99

645.91

428.61

614.03

796.45

354.78

359.77

430.50

461.60

343.70

382.40

30

192.35

171.55

384.82

355.47

569.00

444.23

659.18

448.27

626.55

815.03

361.40

360.93

443.21

472.35

350.91

390.80

31

195.26

174.97

393.54

363.95

570.12

454.91

672.44

462.48

638.19

831.38

370.26

369.99

453.23

482.35

358.00

398.70

32

197.81

178.71

400.13

382.51

578.44

471.62

694.16

464.49

648.18

846.09

378.26

381.07

461.47

489.45

365.80

407.10

33

200.40

180.51

405.25

390.35

587.51

476.39

705.53

476.36

657.66

847.95

389.81

390.76

472.77

497.10

375.40

413.70

34

205.76

181.62

411.78

398.51

601.55

488.78

715.99

482.08

666.15

855.84

393.36

392.35

481.53

503.70

383.00

422.20

35

207.53

185.05

419.25

403.81

602.82

507.37

728.03

483.62

674.09

894.34

397.34

405.56

501.48

511.50

389.20

429.00

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Determining the Rate

2

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 104 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

100

Import

UPS Worldwide Expedited® Zones

36 Lbs.

64 651/681 652/682 653/683

654/684

655/685 656/686

657/687

658/688 659/689 661/691 662/692 663/693

670

671

$210.44 $192.07 $426.36 $414.24 $621.43

61

$520.08

$739.09 $497.03

$681.96

$910.54

$404.71

$416.95

$511.14

$518.80

$400.20

$438.60

37

214.03

196.34

433.10

419.34

623.12

534.60

751.33

509.59

689.54

925.09

411.44

423.95

514.98

528.75

408.00

447.10

38

216.58

199.77

439.68

431.26

627.74

541.25

763.02

520.14

698.23

937.06

418.49

433.38

519.18

536.75

414.60

454.50

39

221.16

204.56

446.27

439.41

636.74

553.10

774.75

522.47

706.22

944.23

425.69

440.80

531.51

544.45

421.70

462.30

40

222.98

206.14

452.85

447.21

646.29

569.44

786.27

535.72

714.05

951.20

433.38

443.29

536.55

553.65

429.10

470.30

41

226.15

207.57

458.65

452.51

667.59

578.35

804.73

548.33

725.02

967.14

440.75

459.14

546.73

561.10

437.80

478.00

42

233.38

213.27

463.56

453.99

680.94

580.59

820.95

565.30

729.03

984.02

448.22

467.20

554.76

566.90

446.10

486.00

43

234.88

217.28

470.15

470.74

687.04

589.65

829.82

566.36

738.30

1,025.35

458.35

470.38

563.38

573.10

453.20

494.00

44

235.82

220.12

479.60

479.38

695.41

600.91

838.27

577.43

745.97

1,044.85

467.98

471.28

571.83

578.95

460.10

501.50

45

238.48

220.44

481.64

481.93

701.24

612.05

845.53

580.35

753.65

1,052.49

474.13

476.79

592.15

583.80

467.40

509.10

46

242.99

223.76

492.03

489.24

706.80

623.26

854.70

604.31

764.42

1,053.68

484.26

482.35

594.66

589.55

476.30

515.90

47

246.43

228.19

496.22

501.06

708.77

636.50

862.60

605.48

770.96

1,069.67

491.42

492.74

599.45

594.65

484.50

523.20

48

251.26

236.48

502.12

510.39

709.46

645.66

871.54

614.75

778.94

1,107.13

493.53

503.12

619.03

600.25

492.00

531.60

49

251.78

239.37

506.83

513.83

714.34

656.81

881.16

620.63

786.71

1,117.97

500.96

503.18

620.03

606.10

498.50

538.10

50

255.27

239.59

510.37

524.01

720.43

668.01

889.18

639.28

797.79

1,121.27

508.69

508.85

624.38

611.30

503.60

546.30

52

262.29

251.36

525.21

540.81

729.71

690.37

899.59

653.65

815.24

1,154.14

523.32

523.21

652.42

622.20

520.90

558.00

54

268.89

256.03

531.42

557.60

765.57

712.76

908.47

655.28

831.77

1,165.29

538.80

535.62

680.66

636.99

535.60

573.40

56

276.01

268.06

542.92

567.41

773.00

735.17

916.11

673.26

840.17

1,196.76

553.85

547.60

696.46

655.21

550.10

588.70

58

282.61

279.94

554.42

581.04

779.15

756.19

943.23

694.04

852.69

1,228.29

570.22

560.53

708.90

666.77

564.00

604.10

60

289.12

283.69

575.84

600.60

797.23

790.06

952.38

719.79

867.52

1,302.18

588.78

592.33

745.77

685.45

578.50

619.10

62

295.62

298.09

580.55

617.82

811.49

800.14

972.37

746.88

902.17

1,318.59

604.84

604.73

758.10

703.55

592.90

633.88

64

302.96

306.11

593.46

634.63

831.52

851.28

982.52

770.20

909.19

1,348.26

623.81

618.62

770.33

722.15

607.60

644.48

66

309.46

309.12

609.96

645.86

860.77

865.10

991.89

779.95

921.69

1,353.06

648.93

639.86

778.63

731.05

617.50

655.00

68

321.62

325.42

611.38

661.87

874.66

877.33

1,003.17

791.19

940.91

1,412.55

661.44

649.09

811.96

744.90

632.20

669.30

70

328.27

334.43

628.36

676.76

883.46

881.45

1,013.11

820.39

950.33

1,439.08

679.78

668.27

830.50

768.35

647.00

696.30

72

334.56

341.08

637.14

691.28

908.10

916.72

1,023.16

839.68

959.34

1,477.21

693.56

683.80

837.06

778.45

661.60

716.29

74

340.08

342.93

650.10

706.54

912.72

921.59

1,034.38

845.77

969.34

1,510.13

710.10

704.53

853.18

796.85

676.00

736.06

76

344.76

358.97

667.29

721.22

913.40

925.78

1,044.58

851.71

978.52

1,512.35

728.59

722.97

874.91

808.00

690.20

743.30

78

351.94

366.77

670.89

743.80

917.11

956.49

1,055.09

873.07

987.77

1,561.52

747.56

736.96

893.39

811.50

709.70

749.40

80

353.86

367.78

693.72

750.69

955.38

978.04

1,065.24

878.95

1,005.80

1,608.69

766.64

754.66

913.76

824.10

718.90

765.10

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 105 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Expedited   101

Import

UPS Worldwide Expedited® Zones

82 Lbs.

61

64 651/681 652/682 653/683

654/684

655/685 656/686

657/687

658/688 659/689 661/691 662/692 663/693

$359.42 $383.86 $697.70 $763.78 $961.79 $1,002.42 $1,075.95 $879.16 $1,015.48 $1,624.06

670

671

$780.58

$772.27

$936.18

$831.90

$733.20

$780.40

367.48

383.97

698.06

769.25

962.37

1,025.36

1,086.60

902.01

1,025.11

1,628.55

790.55

784.50

937.18

853.20

747.10

795.20

86

369.26

388.67

717.97

782.97

969.05

1,048.41

1,096.96

902.37

1,034.69

1,653.58

808.73

802.79

962.59

863.70

761.60

810.50

88

372.22

389.45

718.38

793.41

975.57

1,061.16

1,107.46

908.90

1,044.42

1,691.25

825.64

814.88

977.71

874.25

775.90

825.60

90

379.91

409.87

721.73

797.81

979.50

1,075.53

1,118.47

918.01

1,053.79

1,714.36

836.12

816.04 1,002.86

884.95

778.80

837.90

92

382.46

409.92

741.01

802.58

982.36

1,090.33

1,128.73

929.35

1,062.75

1,751.67

867.08

825.21 1,015.72

895.00

789.17

849.70

94

390.05

424.95

746.50

815.56

988.50

1,098.32

1,139.59

960.46

1,072.34

1,787.22

883.72

857.32 1,030.53

903.85

799.66

862.14

96

397.60

431.76

747.81

825.11

991.37

1,112.47

1,149.74

971.65

1,081.81

1,807.40

888.12

876.83 1,050.20

911.95

808.10

871.96

98

408.40

435.28

757.47

833.02

992.21

1,123.96

1,160.43

986.26

1,091.09

1,843.88

898.19

886.13 1,070.58

919.20

819.67

883.44

100

411.91

438.37

763.64

839.40

995.25

1,145.25

1,171.39

999.70

1,100.35

1,897.65

907.05

896.01 1,091.72

923.65

820.06

900.33

105

432.44

459.86

801.06

880.46 1,041.92

1,183.25

1,195.00 1,031.40

1,132.47

1,992.54

934.01

939.41 1,145.23

946.55

871.83

930.22

110

451.93

481.60

838.53

920.73 1,091.08

1,220.43

1,220.13 1,074.06

1,154.81

2,087.17

960.27

965.96 1,193.08

993.45

900.54

960.86

115

471.32

503.03

867.65

960.94 1,141.67

1,262.17

1,254.14 1,122.45

1,187.19

2,181.60 1,001.90 1,007.76 1,241.45 1,031.95

932.65

995.52

120

492.57

525.14

909.55 1,002.06 1,186.96

1,309.86

1,289.78 1,172.37

1,209.89

2,274.33 1,033.09 1,033.73 1,287.67 1,069.95

981.34 1,032.19

125

512.01

547.04

938.62 1,043.49 1,234.05

1,357.77

1,324.45 1,218.11

1,231.51

2,369.06 1,055.22 1,055.77 1,338.03 1,108.45 1,020.44 1,067.17

130

530.46

569.42

976.04 1,084.60 1,299.63

1,405.08

1,359.13 1,263.16

1,265.23

2,461.48 1,078.73 1,077.39 1,364.68 1,147.10 1,060.66 1,100.56

135

548.97

591.38 1,009.49 1,126.30 1,321.98

1,451.59

1,382.53 1,312.92

1,286.80

2,556.17 1,100.97 1,099.59 1,406.70 1,190.20 1,100.34 1,139.14

140

568.10

612.59 1,031.04 1,173.35 1,344.44

1,485.78

1,409.14 1,343.29

1,320.72

2,648.22 1,103.14 1,101.76 1,453.39 1,213.75 1,129.85 1,170.25

145

586.81

633.81 1,058.44 1,220.82 1,378.72

1,518.79

1,432.90 1,373.44

1,342.96

2,742.85 1,125.01 1,123.64 1,482.98 1,236.85 1,155.65 1,196.22

150

606.66

655.98 1,087.30 1,261.72 1,400.65

1,553.30

1,457.89 1,401.48

1,366.22

2,832.02 1,145.67 1,145.21 1,532.92 1,261.10 1,181.46 1,222.67

Shipments of More Than 150 Pounds Zones

61

Price Per Pound

$4.05

Minimum Rate

606.66

64 651/681 652/682 653/683

$4.38

$7.25

$8.42

$9.34

654/684

$10.36

655/685 656/686

$9.72

$9.35

657/687

$9.11

658/688 659/689 661/691 662/692 663/693

$18.89

$7.64

$7.64

$10.22

$8.41

670

671

$7.88

$8.16

655.98 1,087.30 1,261.72 1,400.65 1,553.30 1,457.89 1,401.48 1,366.22 2,832.02 1,145.67 1,145.21 1,532.92 1,261.10 1,181.46 1,222.67

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Determining the Rate

84

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 106 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

102

Import

UPS 3 Day Select® from Canada Guaranteed delivery by the end of the third business day to the 48 contiguous states from all Canadian provinces. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

475

476

477

1 Lbs.

$41.38

$41.52

$42.77

Zones

2

44.49

45.29

47.20

37

126.57

131.96

141.86

94

208.24

229.51

239.07

3

47.30

49.15

51.42

38

128.07

133.61

143.61

96

210.99

232.72

242.37

4

49.96

52.87

55.84

39

129.42

135.41

145.27

98

213.85

236.27

245.48

5

52.87

56.83

59.75

40

130.78

136.97

147.13

100

216.76

239.73

248.74

6

55.93

60.70

64.18

41

132.13

138.98

148.83

105

224.27

248.31

262.14

7

58.39

64.57

68.55

42

133.58

140.68

150.59

110

231.69

256.99

275.08

8

61.45

68.18

72.86

43

134.73

142.33

152.24

115

239.16

265.77

287.98

9

64.27

71.95

77.13

44

136.13

144.34

153.94

120

246.53

274.35

300.72

10

67.22

75.52

81.00

45

137.59

145.69

155.60

125

253.94

282.98

313.57

11

69.93

78.48

84.62

46

138.94

147.50

157.10

130

261.26

291.50

326.31

12

72.48

81.39

88.13

47

140.39

149.21

158.81

135

268.57

300.13

339.30

13

75.39

84.15

91.39

48

141.85

150.76

160.72

140

275.94

308.71

351.94

14

78.00

87.01

94.71

49

143.30

152.47

162.32

145

283.31

317.34

364.84

15

80.86

89.57

97.61

50

144.60

153.87

164.13

150

290.98

326.12

377.74

16

83.57

92.08

100.68

52

147.56

157.63

167.33

17

86.07

94.79

103.54

54

150.36

161.04

170.70

18

88.68

97.45

106.60

56

153.22

164.50

174.41

19

91.18

99.70

109.41

58

156.13

167.92

177.72

20

93.74

102.01

112.22

60

159.14

171.38

181.33

21

96.20

103.87

114.42

62

162.19

174.99

184.74

22

98.45

105.72

116.18

64

165.10

178.30

188.21

23

100.66

107.42

118.13

66

167.96

181.91

191.62

24

102.76

109.33

119.68

68

170.76

185.32

194.98

25

105.06

110.99

121.44

70

173.72

188.63

198.54

26

107.22

112.84

123.00

72

176.72

192.09

202.10

27

109.38

114.65

124.70

74

179.58

195.51

205.26

28

111.53

116.30

126.41

76

182.49

198.76

208.92

29

113.54

118.01

128.02

78

185.29

202.22

212.18

30

115.59

119.97

129.87

80

188.30

205.74

215.59

31

117.50

121.52

131.57

82

191.00

209.04

219.16

32

119.30

123.22

133.43

84

193.96

212.40

222.52

33

120.86

124.93

135.14

86

196.97

215.97

225.77

34

122.36

126.69

136.89

88

199.62

219.23

229.03

35

123.81

128.34

138.45

90

202.63

222.58

232.39

36 Lbs.

475

476

477

$125.22 $130.10 $140.30

Notes: – For additional information, refer to page 26. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Zones

92 Lbs.

475

476

477

$205.49 $226.05 $235.71

Shipments of More Than 150 Pounds Zones

475

476

477

Price Per Pound

$1.94

$2.17

$2.52

Minimum Rate

290.98

326.12

377.74

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 107 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard from Canada   103

Import

UPS® Standard from Canada* Guaranteed delivery by end of day to the 48 contiguous states within two to seven business days from all Canadian provinces. Rates include door-to-door delivery. Customs clearance is not included. See pages 128 to 132 for U.S. Entry Preparation rates. UPS will provide Customs Brokerage Services by UPS Supply Chain Solutions® unless a different broker is specified. Charges will be billed to the importer unless otherwise indicated by the shipper.

Zones

376

378

380

1 Lbs.

$22.46

$22.86

$23.59

2

23.59

23.90

25.09

3

24.48

24.99

26.55

4

25.10

26.24

5

26.08

6

Zones

378

380

$52.58

$66.03

32

44.65

53.62

67.44

33

45.22

54.55

68.84

28.27

34

46.67

56.06

70.97

27.43

29.51

35

47.03

56.21

71.59

26.81

27.95

30.97

36

47.81

57.36

73.15

7

27.54

28.78

32.42

37

48.64

58.76

74.35

8

28.42

30.03

33.93

38

49.52

60.11

75.85

9

28.99

31.23

35.38

39

50.71

62.14

78.09

10

29.92

32.37

36.94

40

51.13

62.81

78.66

11

30.02

33.04

37.88

41

52.01

64.06

80.06

12

30.59

34.29

39.38

42

53.67

66.45

83.02

13

31.06

35.54

40.73

43

54.19

67.38

83.75

14

31.37

36.58

42.19

44

54.55

68.01

84.32

15

31.74

37.72

43.64

45

55.07

69.25

85.57

16

32.51

38.66

44.89

46

56.10

70.50

87.02

17

33.39

39.64

46.45

47

56.78

71.75

88.22

18

34.28

40.68

47.70

48

58.28

73.87

90.61

19

34.90

41.67

49.20

49

58.49

74.24

90.87

20

35.42

42.45

50.71

50

59.42

75.44

92.17

21

36.30

43.54

52.06

52

61.19

78.08

95.18

22

36.71

44.11

53.36

54

63.00

80.89

98.19

23

37.59

45.30

54.76

56

64.92

83.38

101.21

24

38.17

46.08

56.06

58

66.73

85.93

104.06

25

38.84

46.97

57.52

60

68.60

88.48

106.82

26

39.57

47.85

58.97

62

70.42

90.86

109.67

27

40.24

48.94

60.27

64

72.39

93.31

112.43

28

41.90

50.60

62.66

66

74.25

95.59

115.49

29

42.00

50.86

63.12

68

77.31

99.85

120.64

30

42.99

51.59

64.58

70

79.23

102.03

123.18

Determining the Rate

376

$43.61

31 Lbs.

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 91. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 108 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

104

Import

UPS® Standard from Canada* Zones

376

378

380

$80.99

$104.47

$126.30

74

82.39

106.03

128.12

76

84.21

108.32

131.29

78

86.02

110.97

134.61

80

86.70

111.90

135.86

82

87.79

113.57

138.14

84

90.84

117.62

143.13

86

91.10

117.88

143.86

88

93.33

120.68

147.70

90

94.37

122.09

149.57

92

95.88

123.96

152.54

94

97.64

125.67

155.39

96

98.99

127.59

158.15

98

102.31

131.54

163.59

100

102.41

131.58

163.73

105

104.69

133.56

168.10

110

107.49

135.95

172.20

115

110.24

138.33

176.30

120

112.98

140.57

180.51

125

115.52

142.85

184.76

130

118.06

145.19

188.87

135

120.71

147.58

193.02

140

123.09

149.81

197.33

145

125.73

152.15

201.33

150

128.07

154.38

205.54

72 Lbs.

Shipments of More Than 150 Pounds Zones

376

378

380

Price Per Pound

$0.85

$1.03

$1.37

Minimum Rate

128.07

154.38

205.54

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 91. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 109 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard from Mexico   105

Import

UPS® Standard from Mexico* Guaranteed delivery by end of day to the 48 contiguous states within three to seven business days from all of Mexico. Rates include routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

362

363

364

365

366

367

368

1 Lbs.

$39.55

$39.85

$40.25

$40.95

$41.30

$41.60

$42.10

2

44.95

45.45

45.75

46.90

47.30

47.65

47.95

3

50.25

50.65

50.95

52.00

52.10

52.60

53.20

4

55.00

55.35

55.70

56.95

57.35

58.35

59.15

5

60.60

60.95

61.30

62.20

64.40

64.80

65.20

6

65.55

65.85

66.35

67.45

69.70

70.20

70.55

7

67.40

67.90

68.15

69.25

71.55

72.05

72.80

8

69.50

69.90

70.30

71.45

73.70

76.85

77.85

9

72.10

72.55

72.95

74.20

76.40

79.40

81.70

10

73.65

73.95

74.40

75.55

77.80

80.80

83.10

11

75.80

76.15

76.50

77.70

79.90

82.95

85.25

12

77.60

77.90

78.25

79.40

81.65

84.75

87.00

13

79.30

79.60

80.10

81.15

83.40

86.45

88.70

81.30

81.80

82.30

83.20

85.60

88.40

90.95

83.70

84.25

84.65

85.65

88.55

91.55

94.40

16

85.20

85.85

86.20

87.40

90.65

94.00

96.90

17

87.25

88.15

88.40

89.80

93.25

96.60

99.90

18

88.70

89.75

90.05

91.75

95.30

98.95

102.40

19

90.50

91.90

92.30

94.00

97.90

101.60

105.30

20

91.60

93.20

93.60

95.65

99.55

103.45

107.35

21

92.00

93.65

94.10

95.95

100.05

103.80

107.95

22

93.50

95.30

95.80

98.00

102.15

106.20

110.55

23

95.55

97.35

97.90

100.25

104.55

108.70

113.15

24

97.80

99.80

100.30

102.90

107.40

111.65

116.35

25

99.85

101.80

102.35

105.05

109.80

114.10

119.20

26

101.40

103.40

104.35

107.05

112.00

116.35

121.80

27

103.35

105.30

106.25

109.20

114.50

118.95

124.60

28

105.20

107.40

108.45

111.45

116.85

121.50

127.40

29

107.50

109.65

110.80

113.85

119.55

124.25

130.50

30

109.00

111.20

111.85

114.95

120.90

125.65

132.20

31

109.70

111.95

113.55

116.75

123.00

127.85

134.70

32

111.15

113.10

114.75

117.95

124.45

129.35

136.25

33

112.05

114.55

116.15

119.70

126.10

131.15

138.30

34

114.00

116.70

118.40

122.00

128.50

133.75

141.25

35

116.30

119.15

120.90

124.65

131.40

136.65

144.30

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 91. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Determining the Rate

14 15

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 110 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

106

Import

UPS® Standard from Mexico* Zones

36 Lbs.

362

363

364

365

366

367

368

$118.05

$120.85

$122.05

$125.80

$132.70

$138.10

$145.90

37

122.45

125.35

127.45

131.20

137.55

142.70

149.85

38

124.75

127.75

129.90

133.40

140.05

145.05

152.20

39

126.95

129.90

131.90

135.65

142.10

147.20

154.35

40

128.75

131.50

133.65

137.35

143.85

148.80

156.15

41

131.05

133.90

136.00

139.60

146.15

151.35

158.45

42

133.60

136.60

138.65

142.35

148.75

153.90

161.10

43

135.50

138.50

140.65

144.25

150.90

155.85

163.35

44

137.25

139.30

141.45

145.15

151.80

156.80

164.10

45

137.50

140.40

142.55

146.30

152.80

157.90

165.20

46

139.05

141.90

144.10

147.70

154.30

159.50

166.75

47

139.15

142.00

144.25

147.75

155.00

160.00

167.35

48

141.35

144.25

146.40

149.95

156.40

161.45

168.70

49

144.15

146.90

149.00

152.75

159.10

164.20

171.35

50

146.25

149.00

151.20

154.90

161.30

166.40

173.60

52

149.95

152.85

155.35

159.70

166.10

171.15

178.30

54

156.25

159.20

161.65

165.95

172.35

177.40

184.65

56

163.20

166.05

168.60

172.85

179.35

184.30

191.50

58

167.65

170.50

173.00

177.35

183.75

188.70

195.95

60

172.20

174.95

177.50

181.80

188.25

193.20

200.35

62

176.55

179.45

181.90

186.20

192.70

197.65

204.85

64

180.05

182.90

185.85

190.70

197.90

205.10

211.50

66

184.40

187.30

190.25

195.20

202.40

209.55

215.90

68

188.90

191.70

194.65

199.70

206.85

213.90

220.35

70

193.45

196.25

199.10

204.10

211.35

218.40

224.90

72

197.85

200.65

203.55

208.50

215.70

222.85

229.35

74

202.40

205.20

208.10

213.00

220.25

227.35

233.80

76

205.35

208.20

211.15

217.45

224.70

233.30

239.00

78

209.85

212.85

215.70

222.25

229.40

238.05

243.90

80

210.85

213.75

216.60

223.10

230.35

238.90

244.65

82

214.25

217.15

220.00

226.40

233.65

242.25

247.90

84

218.70

221.50

224.40

230.90

237.95

246.60

252.30

86

223.25

226.15

228.90

235.30

242.55

251.05

256.80

88

227.70

230.50

233.45

239.85

246.85

255.60

261.30

90

232.20

235.20

237.95

244.35

251.45

260.35

265.65

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 91. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 111 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard from Mexico   107

Import

UPS® Standard from Mexico* Zones

92 Lbs.

362

363

364

365

366

367

368

$237.15

$239.95

$242.75

$248.80

$255.75

$264.60

$270.10

94

242.15

244.70

247.65

253.30

260.05

268.90

274.45

96

246.80

249.35

252.40

257.75

264.30

273.05

278.70

98

251.05

253.10

256.40

261.40

267.85

276.80

282.50

100

255.35

256.90

260.55

265.15

271.65

280.60

286.45

105

256.30

257.90

261.15

265.30

272.50

281.30

286.90

110

264.65

266.05

268.35

272.40

278.40

287.10

292.80

115

274.15

276.00

278.50

282.20

288.35

297.30

303.10

120

285.50

286.95

289.80

293.25

299.60

308.90

314.85

125

289.45

291.10

293.95

296.95

303.40

312.50

318.40

130

299.80

301.85

304.70

307.45

313.90

323.10

329.15

135

310.10

312.55

315.60

317.85

324.35

333.40

339.80

312.85

315.40

318.35

320.10

326.50

335.25

341.50

326.60

329.55

332.70

334.05

340.50

349.25

355.80

150

338.30

341.70

345.00

345.95

352.35

361.05

367.75

364

365

366

367

368

Shipments of More Than 150 Pounds Zones

362

363

Shipments of 151 to 199 Pounds

Price Per Pound

$2.26

$2.28

$2.30

$2.31

$2.35

$2.41

$2.46

Minimum Rate

338.30

341.70

345.00

345.95

352.35

361.05

367.75

Price Per Pound

$2.11

$2.11

$2.11

$2.12

$2.17

$2.22

$2.27

Minimum Rate

422.00

422.00

422.00

424.00

434.00

444.00

454.00

Shipments of 200 Pounds or More

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 91. – Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

R E TA I L

R AT E S

Determining the Rate

140 145

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 112 of 367 ups.com® 1-800-PICK-UPS®

108

Value-Added Services

UPS 2nd Day Air®

UPS 3 Day Select®

UPS® Ground

UPS Ground with Freight Pricing

UPS Worldwide Express Plus®

UPS Worldwide Express NA1®

UPS Worldwide Express®

UPS Worldwide Express Freight®

UPS Worldwide Saver®

UPS Worldwide Expedited®

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

Delivery Change Request

●

UPS® Standard to/from Mexico

UPS 2nd Day Air A.M.®

●

Collect on Delivery (C.O.D.) Services

UPS® Standard to/from Canada

UPS Next Day Air Saver®

Adult Signature Required

Value-added services are available for the UPS services indicated. For additional information and rates, refer to pages 110 to 116.

Page UPS 3 Day Select® from Canada

UPS Next Day Air®

International

UPS Next Day Air® Early

Domestic

●

●

●

●

●

●

●

Delivery Instructions and Notification

UPS Delivery Confirmation

●

●

●

●

●

●

●

●

●

●

●

●

●

●

UPS Delivery Intercept®

●

●

●

●

●

●

●

●

Direct Delivery Only

●

●

●

●

●

●

●

●

Hold for Pickup

●

●

●

●

●

●

●

●

UPS My Choice®

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

111 ●

●

●

●

●

●

●

●

Proof of Delivery (P.O.D.)

●

●

●

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Shipper Release

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*Effective January 4, 2016.

Note: Import services are not available for UPS international package and UPS Worldwide Express Freight services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 113 of 367 ups.com® 1-800-PICK-UPS®

Other Charges  109

Other Charges

UPS 2nd Day Air A.M.®

UPS 2nd Day Air®

UPS 3 Day Select®

UPS® Ground

UPS Ground with Freight Pricing

UPS Worldwide Express Plus®

UPS Worldwide Express NA1®

UPS Worldwide Express®

UPS Worldwide Saver®

UPS Worldwide Expedited®

UPS 3 Day Select® from Canada

UPS® Standard to/from Canada

UPS® Standard to/from Mexico

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Additional charges may apply to your shipment. For additional information and rates, refer to pages 117 to 119.

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Note: Import services are not available for UPS international package services at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

Determining the Rate

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®

UPS Worldwide Express Freight®

UPS Next Day Air Saver®

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UPS Next Day Air®

International

UPS Next Day Air® Early

Domestic

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 114 of 367 ups.com® 1-800-PICK-UPS®

110

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Billing Options

– If the duties or the duties and taxes are billed outside the destination country, a Duty and Tax Forwarding Charge will be applied. – UPS can bill shipping charges to the shipper, the receiver or a third party to and from most countries for no additional charge. Check your UPS Shipping System or contact UPS for service availability.

$15.00

UPS carbon neutral

– UPS calculates the CO2 emissions associated with the transport of your package and purchases carbon offsets to balance out the CO2 impact. – Available to shippers using a UPS automated shipping system. – The shipping label will include a carbon neutral indicator. Also, if you select e-mail notifications, your recipient will receive a UPS carbon neutral branded e-mail. – Learn more at ups.com/carbonneutral.

Per package charge: – UPS Domestic Air Services and UPS 3 Day Select®: $0.20 – UPS® Ground: $0.05 – UPS International Air Services and UPS 3 Day Select® from Canada: $0.75 –U  PS® Standard: $0.10 Per pallet charge: – UPS Worldwide Express Freight®: $20.00

Certificate of Origin

– Can be prepared by UPS on behalf of the shipper for exported goods manufactured and originating within the U.S.

Collect on Delivery (C.O.D.) Services

– UPS will attempt to collect the amount shown on C.O.D. tag or package label, then send payment to you. If payment cannot be collected after three attempts, the package will be returned. – C.O.D. service is available for packages shipped throughout the U.S. and Puerto Rico. – Also available for imports from Canada where the fee would apply per package. – Business or personal checks are accepted as payment. Currency is not accepted for payment. – C.O.D. service is not available when using a UPS 3 Day Select or UPS Ground shipping document. Refer to page 22 for an explanation of these documents.

$10.00

UPS C.O.D.

To request a C.O.D. electronically: – Service is available by using a UPS automated shipping system. – The shipping system will produce a barcoded address label that contains all C.O.D. information. To request a C.O.D. using a manual tag: – Type or print an address label and attach it to the top of the package. – Complete the UPS C.O.D. tag per the instructions on the tag and specify the exact amount due. – Attach C.O.D. tag to each package requiring collection, covering the address label. – Retain the “Shipper Receipt” portion for your records.

$12.50

C.O.D. Direct®*

– Receive C.O.D. payments generally within six business days of package delivery. – Direct electronic transfer of funds into your designated accounts; timely alert of non-sufficient funds. – Receive daily reports of payments received, net deposits to accounts and total returned items. – Must have minimum annual 50 C.O.D. packages to qualify. – No additional fee beyond the C.O.D. rate. Please contact your account representative for more details.

Contractual service

C.O.D. Automatic®*

– Receive advanced C.O.D. funds in as few as two days. – Direct electronic transfer of funds into your designated accounts; timely alert of non-sufficient funds. – Online access to statement history, check images and downloadable transaction details. – Must have minimum annual C.O.D. remittances of $30,000.00 to qualify.

Contractual service

Delayed Deposit for C.O.D. Direct and C.O.D. Automatic*

– Additional feature of C.O.D. Direct and C.O.D. Automatic. – Eliminates manual handling of checks held for delayed deposits by electronically scheduling future deposits directly into your designated accounts; includes online, self-service capabilities.

Contractual service

*Visit upscapital.com/cod or call 1-877-263-8772 for more information.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. Services may vary at retail locations. Import services are not available at retail locations. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 115 of 367 ups.com® 1-800-PICK-UPS®

Value-Added Services – Package   111

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Collect on Delivery (C.O.D.) Services (cont.) C.O.D. Secure®*

– Receive all the benefits of C.O.D. Automatic®, along with protection for returned C.O.D. checks up to a specified limit. – Must have minimum annual C.O.D. remittances of $50,000.00 and at least 50 C.O.D. packages to qualify.

Contractual service

Currency Conversion Rate

– Charges to a payer’s account in a foreign currency will be converted to the payer’s currency using a weekly exchange rate secured through major money center banks.

0.75% of currency amount converted

Declared Value for Carriage

– UPS’s liability for loss or damage for each domestic package or international shipment, or to each pallet in a UPS Worldwide Express Freight® shipment is limited to $100.00 without a declaration of value. – The maximum declared value is $50,000.00 per package/$100,000.00 per pallet shipped via UPS Worldwide Express Freight. UPS’s liability for loss or damage can be increased up to $50,000.00 per package or $100,000.00 per pallet by making a declaration of value for an additional charge (subject to terms and conditions). Certain domestic packages are eligible for the enhanced maximum declared value of $70,000.00, subject to restrictions set forth in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 and also set forth in “Maximum Declared Values” on page 8. – For international shipments with a declared value of more than $50,000.00, multiply the total declared value by the rate to determine the declared value charge for the shipment. – For packages tendered to a UPS driver with a declared value amount more than $1,000.00, the shipper must retain a high-value shipment summary signed by the driver. The UPS Shipping System provides this form when the shipping label is requested. – Declared value charges can be included in charges billed to receivers or third parties.

– $0.00-$100.00

UPS Delivery Intercept®

Delivery Change Request

UPS Delivery Confirmation

– Over $100.00, for each $100.00 (or portion of $100.00) of the total value declared $0.90 – Minimum

$2.70

– F or international shipments with a declared value of more than $50,000.00: $0.009 times the declared value

Determining the Rate

Delivery Change Options

$0.00

– In addition to Delivery Change Option fees, additional transportation charges and all applicable surcharges may apply. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information. – A s a shipper, after you tender your package to UPS, you can request that UPS return the package to you**, reroute the package to a new address**, have the package available at Will Call for pickup, or have the package delivered on a future date. When the package is tracked, the status of the intercept will be displayed. – Shippers can make a UPS® Delivery Intercept request through the Shipping History within WorldShip®, UPS CampusShip®, UPS® Internet Shipping, Quantum View Manage® or UPS track­ing on ups.com®. A UPS Delivery Intercept request can also be made by calling 1-800-PICK-UPS®.

UPS Delivery Intercept:

– For domestic packages and import shipments only. After receiving notice that delivery has occurred or will occur, consignees may request that UPS hold a package for will call at a UPS Customer Center. After the first delivery attempt has occurred, consignees may request a Delivery Change Request for a package or pallet, to return to the sender**, hold for future delivery, change a domestic package’s delivery location** (but not a pallet’s), deliver** eligible domestic packages to a UPS Access PointTM location, or redeliver to the original address a package that was taken to a UPS Access Point location. Consignees submit requests by using the Tracking application on ups.com, or by calling 1-800-PICK-UPS. A UPS InfoNotice® number is required to change the destination delivery address.

Delivery Change Request:

– $ 12.90 for web requests – $18.70 for phone requests – No charge for Will Call

– $5.00 for web requests – $6.00 for phone requests – No charge to consignee for Return to Sender**, Will Call (including pallets) and redeliver to the original address

–C  onfirmation of delivery is sent by mail, and includes the delivery date, either the name of the recipient or the package disposition, and in the event of a return, the reason for the return. – Similar information, including the ability to view a signature, is available for no charge when you track your package at ups.com.

$2.00

Signature Required and Adult Signature Required

–U  PS will obtain the necessary signature on delivery, and include it with the mailed Delivery Confirmation information. For Signature Required packages only, UPS may obtain, at its discretion, an electronic authorization to release the package without a signature on delivery.

Signature Required: $4.25

Verbal Confirmation of Delivery

– To confirm delivery of your shipment, a UPS representative will call the preferred contact telephone number listed on your UPS Next Day Air® Early package.

$5.00

Adult Signature Required: $5.25

*Visit upscapital.com/cod or call 1-877-263-8772 for more information. **Additional transportation fees and all applicable surcharges may apply. For requests to return to the sender, any such fees will be assessed to the shipper. Refer to the “UPS Tariff/ Terms and Conditions of Service – United States” beginning on page 140 for more information.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. Services may vary at retail locations. Import services are not available at retail locations. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. R E TA I L R AT E For current fuel surcharges, where applicable, visit ups.com.

S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 116 of 367 ups.com® 1-800-PICK-UPS®

112

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Direct Delivery Only

– Except for shipper requests, where available, the package may not be re-routed, re-directed or delivered to an alternate address (except requests to hold for will call at UPS Customer Centers). – Delivery pursuant to UPS’s driver release and Shipper Release procedures is still available. Signature on delivery and delivery to the person specified as the receiver not required. – Available for residential and commercial delivery.

$2.00

Electronic Export Information (E.E.I.) formerly known as Shipper’s Export Declaration (S.E.D.)

– UPS can file E.E.I. on your behalf when all required data is provided with the proper Power of Attorney. – Providing E.E.I. as part of a shipment using WorldShip®, UPS® Internet Shipping or UPS CampusShip® ensures that UPS has all the information to file E.E.I. in a timely manner. – File E.E.I. free of charge at aesdirect.census.gov, the U.S. Government website designed for U.S. export shippers.

$10.00

Hold at Location

– For UPS Worldwide Express Freight® shipments, the shipper may request that UPS hold a ship­ment at a UPS Worldwide Express Freight Center location for pickup. For each such shipment, the shipper will complete an address label showing the words “Hold for Pickup,” the consignee’s name, telephone number, the name of a contact person and the full address of the consignee (designated UPS Worldwide Express Freight Center address not required).

No charge

Hold for Pickup

–U  PS will deliver the package to a selected UPS Customer Center and call the recipient for pickup, usually by 8:30 a.m. on the scheduled day of delivery. – Recipient will be required to present a government-issued photo ID. – If a recipient’s representative is picking up the package, a letter on company letterhead authorizing release or a company ID may be required. – Packages not picked up within five business days will be returned to the shipper. – Hold for Pickup service is not available for Saturday Delivery. – For each package, customers must prepare a label including the words “Hold for Pickup,” the recipient’s name and telephone number and the full address of the UPS Customer Center. – A pply a UPS Hold for Pickup label above the address label on the package. Labels can be ordered from ups.com® or by calling 1-800-PICK-UPS®. – V isit ups.com or call 1-800-PICK-UPS for the most convenient UPS Hold for Pickup location.

No charge

UPS Import Control® Print Label

– You generate the label(s) and distribute to your customer, who applies it to the shipment.

$0.50 per label

Electronic Label

– UPS e-mails the label(s) upon request to your customer, who then prints and applies the label(s) to the shipment.

$1.00 per label

Print and Mail Label

– UPS prints the label(s) upon request and mails it to your customer, who then applies the label(s) to the shipment.

$2.25 per label

1 UPS Pickup Attempt Label

– UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up on the first attempt, UPS will leave the label at the pickup location.

$5.65 per label

3 UPS Pickup Attempts Label*

– UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up on the first attempt, UPS will only make two more pickup attempts over the next two business days.

$7.70 per label

Invoice Removal

– UPS removes the commercial invoice prior to delivery, which keeps merchandise values confidential from the final consignee.

$20.00 per shipment

GENERAL INFORMATION REGARDING UPS IMPORT CONTROL – Importers initiate UPS shipments from another country, delivering to themselves or an alternate location. –A  llows importers to use a UPS automated shipping system or their own system to generate labels and commercial invoices, which can be forwarded to a supplier/exporter in another country by e-mail, mail or via a UPS driver with a pickup dispatch. – I ncludes import document preparation, pickup, customs clearance, visibility and delivery. – F acilitates pickup/delivery in over 145 countries and territories; varies by country; transportation charges based upon the scheduled delivery date. – E xporter will be responsible for meeting export/import documentation requirements; to facilitate export, exporter may receive an Instruction Sheet with every label delivered to them. – Shipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Import Control shipments. – Transportation charges for return packages are billed after entering the UPS system. – P rint and Mail Label, 1 UPS Pickup Attempt Label and 3 UPS Pickup Attempts Label accessorial fees are billed at the time of request. Print Label and Electronic Label fees are billed after the package enters the UPS system. –R  egulations and requirements for documentation for individual commodities vary from country to country. See ups.com/importexport for country-specific rules. – S hipments with a package or pallet valued greater than $1,000.00 (or local equivalent) must include a high-value shipment summary from the exporter with the labels, and signed by driver.

*Not available for UPS Worldwide Express Freight.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. Services may vary at retail locations. Import services are not available at retail locations. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 117 of 367 ups.com® 1-800-PICK-UPS®

Value-Added Services – Package   113

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

UPS My Choice®

UPS My Choice helps shippers to: – Ensure delivery on the first attempt – Maintain superior customer service – Reduce tracking calls and returns – Improve online purchasing experience – With two levels of membership, UPS My Choice provides recipients with online and mobile access to flexible delivery options to manage their home deliveries. –A  vailable for domestic shipments and imports into the U.S.

UPS My Choice Member

– Proactive alerts via text*, phone*, e-mail or mobile push notification. – Provides an online Delivery Planner to help manage and track recipients’ home deliveries. – Recipients may give authorization online for UPS to deliver packages without a signature. – Leave a package with a neighbor (someone within sight of the original delivery address). – Hold for Will Call at a UPS Customer Center. – UPS will provide delivery information, typically a four-hour approximate delivery time. – Deliver to a UPS Access PointTM location:** Have eligible domestic packages delivered to a location of The UPS Store® or UPS Access Point location (where available – refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140). – Set a vacation and have eligible domestic packages delivered to a UPS Access Point location and pick up within seven calendar days (unless shipper provides otherwise).** Service upgrades: – Deliver eligible packages to another address or on another day: • Redeliver to My Address: If UPS delivered packages to a nearby UPS Access Point location, recipient can request that eligible packages be delivered back to the original address. • Deliver package on another day. • Deliver package to another address** (domestic only). • Set a vacation and have all packages redelivered on one of the three business days after the vacation ends. – Confirmed Delivery Window: Select a two-hour confirmed delivery window. – Upgrade UPS SurePost®*** to UPS® Ground. – Includes same features as a UPS My Choice Member in addition to the following: • Unlimited deliveries of eligible packages to another address** (domestic only) • Unlimited deliveries to another day (including vacation holds) Service upgrades: – Redeliver to My Address: If UPS delivered packages to a nearby UPS Access Point location, recipient can request that eligible packages be delivered back to the original address. – Confirmed Delivery Window: • Two confirmed delivery window (two-hour) requests annually • Additional confirmed delivery window requests – Upgrade UPS SurePost*** to UPS Ground.

Free

No additional charge $5.00 per package $5.00 per package $5.00 per package $8.00 per shipment $3.50 per package $40.00 annual fee

No additional charge

No additional charge $8.00 per shipment No additional charge

*Your carrier’s standard message and data rates may apply. **Transportation charges may apply when delivery is to an address beyond the zone of the original delivery address, together with all applicable surcharges. ***UPS SurePost is a contract only, non-guaranteed economy residential service with final delivery typically provided by the U.S. Postal Service.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight® services unless otherwise noted on page 108. Services may vary at retail locations. Import services are not available at retail locations. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

R E TA I L

R AT E S

Determining the Rate

UPS My Choice Premium Member

Fee

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 118 of 367 ups.com® 1-800-PICK-UPS®

114

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Non-Resident Importer (NRI)

–A  pplicable when shipping to Canada via Air or Ground shipments. No charge –A  Non-Resident Importer is a shipper in the U.S. who acts as the importer of record to the Canadian government. –A  n NRI account allows you to pay the duties, taxes and brokerage charges for shipments to Canada, simplifying the experience for your consignee. – Shipper files the Power of Attorney (clearance authorization) with UPS for clearance of goods in Canada and is responsible for the payment of all Canadian duties, taxes and brokerage fees. • UPS will automatically charge all Canadian duties, taxes and brokerage fees to the shipper’s NRI brokerage account. –C  onsignee is not involved in the customs clearance process. – S hipper undertakes all importing responsibilities as required by Canadian law. – S hipper must maintain records on all importation into Canada for a period of time prescribed by the Canadian government (for U.S. NRI account holders, that period is six years). – NRI option can be utilized on air or ground shipments. –C  ontact your UPS representative if you would like to set up an NRI account.

UPS On-Call Pickup®

– With one pickup request, UPS will pick up all of your packages – Air, International and Ground Services at your office or home. – Schedule a same-day or future-day pickup via ups.com® or by calling 1-800-PICK-UPS®. –A  t ups.com, send an e-mail confirmation of your pickup request to multiple addresses, modify your pickup request, or cancel the request. – Fees are applied per pickup request regardless of the number of packages being picked up.

Package – Same-Day Pickup: $6.70 – Future-Day Pickup: $5.65 – Residential and area surcharges may apply

UPS Worldwide Express Freight® – P ickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment via WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or 1-800-782-7892. – UPS Worldwide Express Freight pickup cannot be combined with Air, International or Ground Services package pickup.

UPS Worldwide Express Freight No charge

– Proof of Delivery of a shipment can be requested after the shipment has been delivered by calling 1-800-PICK-UPS. – Proof of Delivery includes the time of delivery, full delivery address and the name and signature of the person who accepted your shipment, if available. – Information can be provided via e-mail, fax or mail and is subject to a charge which will be assessed to the shipper. – Similar information is available for no charge when you track your shipment at ups.com­.

$5.00 per package

Proof of Delivery (P.O.D.)

Fee

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. Services may vary at retail locations. Import services are not available at retail locations. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

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Value-Added Services – Package   115

Domestic, Export and Import

Value-Added Services UPS RETURNS® FOR PACKAGE Available Options

Description

Fee

UPS Authorized Return Service®

– UPS preprints these return labels and provides to you for distribution. – Y ou may include these return labels within an outbound shipment or distribute the label separately. – For domestic return shipments only.

Contractual service

Electronic Return Label

–U  PS e-mails the return label upon your request to your customer, who then prints the label and applies it to the package.

$1.00 per label

Print and Mail Return Label

–U  PS prints the return label upon your request and sends it to your customer, via First-Class Mail®, who then applies the label to the package.

$2.25 per label

Print Return Label

– You print the return label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package.

$0.50 per label

1 UPS Pickup Attempt Label

–U  PS delivers a return shipping label to your customer and collects the item for return. If the package cannot be picked up on the first attempt, UPS will leave the return label at the pickup location.

$5.65 per label

3 UPS Pickup Attempts Label

– UPS delivers a return shipping label to your customer and collects the item for return. If the package cannot be picked up on the first attempt, UPS will only make two more pickup attempts over the next two business days.

$7.70 per label

UPS Returns® Exchange

– UPS delivers a replacement item and picks up a like item for return during the same visit. – The new item is unpacked by the driver and customer; then using the delivery packaging, the old item is repacked for return to the shipper. – Replacement item won’t be delivered until consignee provides the item for return to the driver. – Voice, text and e-mail notifications are available to notify your customer of the upcoming exchange. – The outbound and return package tracking numbers are linked for round-trip visibility.

Contractual service $15.00 (or local equivalent) per exchange

– UPS can customize existing returns capabilities to address a customer’s specific returns needs.

Contractual service

UPS Mail Innovations Returns*

– Return packages through the United States Postal Service . – F eatures include easy-to-use label, thousands of drop off locations and detailed tracking through ups.com®.

Contractual service

Returns and The UPS Store®

– The UPS Store provides product return and exchange programs that can be tailored to large customer returns needs, and that leverages The UPS Store retail network of nearly 4,400 locations to improve your client’s returns experience.

Contractual service

STANDARD RETURNS SOLUTIONS

PREMIUM RETURNS SOLUTIONS

Customized Returns ®

®

GENERAL INFORMATION REGARDING UPS RETURNS SERVICES –R  eturn packages must be UPS-compatible, conforming to UPS packaging guidelines and fall within UPS size and weight limits. – S hipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Returns® Services. – Transportation charges for return packages are billed after the package enters the UPS system. –U  PS Returns Print and Mail Label, 1 UPS Pickup Attempt Label, 3 UPS Pickup Attempts Label and UPS Returns Exchange accessorial fees are billed at the time of request. UPS Returns Print Return Label and Electronic Return Label fees are billed after the package enters the UPS system. –U  PS Automated Shipping Systems will allow you to produce a commercial invoice along with the label for inter­national returns shipments. –U  PS Returns Services facilitate the pickup of return shipments and their delivery in over 145 countries and territories. Specific details may vary by country. – T he exporter will be responsible for meeting export/import documentation requirements, regardless of who processes a shipment. –R  egulations and requirements for documentation for individual commodities vary from country to country. See Export and Import rules on ups.com for country-specific rules. –R  efer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for limits on actual and declared value for UPS Returns Services shipments.  PS provides third-country returns (where the international shipment is to be returned to a country other than the exporter’s or processing party’s country) only –U as a contractual service. *Provided by UPS Mail Innovations. For more information, visit ups.com/mireturns.

Notes: – The value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight® services unless otherwise noted on page 108. Services may vary at retail locations. Import services are not available at retail locations. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

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Determining the Rate

CUSTOM RETURNS SOLUTIONS

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Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Saturday Delivery

– F or time-critical shipments, UPS offers the convenience of Saturday Delivery. – Available in select locations for UPS Next Day Air® Early. – UPS Next Day Air Early shipments are typically guaranteed one hour later than the guaranteed weekday delivery time to many UPS Next Day Air Early destinations. – UPS Next Day Air® shipments are typically guaranteed an hour and a half later than the guaranteed weekday delivery time. – UPS 2nd Day Air® shipments are guaranteed by end of day. – Each package or pallet should bear a Saturday Delivery sticker. – Availability of Saturday Delivery may vary based on location of delivery address. Refer to ups.com® for delivery areas.

Package $16.00

Saturday Pickup

– UPS Next Day Air packages will be delivered the next business day, and UPS 2nd Day Air packages will be delivered within two business days. – Available in select locations for UPS Next Day Air Early. – Includes packages tendered to UPS on Saturday, including packages dropped off at retail locations. – If a Saturday Pickup is scheduled but nothing is shipped, the service fee will be assessed. – Additional pickup fees will apply for UPS On-Call Pickup®.

$16.00

Scheduled Pickup Options

– One UPS driver will pick up all of your packages – Air, International and Ground Services. That can mean a lower carbon footprint for UPS and you. – For more information, visit ups.com/pickupoptions. – S cheduled pickup options are not available for UPS Worldwide Express Freight. Pickups for UPS Worldwide Express Freight must be requested via WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or by calling 1-800-782-7892.

UPS Smart Pickup®*

– Automatically arrange a pickup only when you have packages to ship. – When you process a shipment using WorldShip, UPS Internet Shipping or UPS CampusShip, the system automatically notifies a UPS driver to make a UPS Smart Pickup that same day.

$11.50 per week

Daily Pickup*

– A UPS driver automatically stops at your location once each business day, as scheduled.

Weekly Billing Total: – $0.00-$74.99 $25.00 – $75.00 or more $12.50

Daily On-Route Pickup

– A UPS driver makes a pickup at your location once each business day while making deliveries in your area, even if there are no packages delivered to your location.

Weekly Billing Total: – $0.00-$74.99 $23.00 – $75.00 or more $11.50

Day-Specific Pickup*

– A UPS driver automatically stops at your location Monday through Friday. You decide which days are best for your business. – The weekly service fee will vary based on the number of pickup days selected.

Weekly Billing Total: 1-2 days 3 days 4 days – $0.00-$74.99 $11.50 $16.65 $23.00 – $75.00 or more $11.50 $11.50 $11.50

Shipper Release

– Have UPS deliver your package without requiring the recipient’s signature.

No charge

Third Party Billing Service

– Effective January 4, 2016, a fee applies to any shipment billed to a Third Party (regardless of the country of origin or destination of the shipment), and will be charged to the payer. – Based upon all charges including transportation and accessorials. Excludes duties and taxes assessed by government authorities. – Does not apply to UPS Returns® Services or UPS Import Control® shipments.

2.5% of total charges

UPS Worldwide Express Freight® $200.00

*Customers who select this Scheduled Pickup option receive one UPS On-Call Pickup of Air or International packages per day at no extra charge for shipments tendered after their Scheduled Pickup time. (For Day-Specific Pickup, the total number of free UPS On-Call Pickup requests for the week will not exceed the number of selected pickup days.)

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. Services may vary at retail locations. Import services are not available at retail locations. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

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Other Charges – Package   117

Domestic, Export and Import

Other Charges PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Description

Fee

Additional Handling

–A  n Additional Handling charge will be assessed for any package that requires special handling, as deter­mined by UPS in its sole discretion, including, but not limited to:   • Any article that is encased in an outside shipping container made of metal or wood.   • Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.   • Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches.   • Any package with an actual weight of more than 70 pounds. • Each package in a shipment where the average weight per package is greater than 70 pounds and the weight for each package is not specified on the source document or the UPS automated shipping system used. – Will not be assessed when a Large Package Surcharge is applied.

$10.50 per package

Address Correction

– If any shipment has an incorrect or incomplete address, UPS will make reasonable efforts to secure the correct or complete address, and will make available to the shipper the correct address. UPS may also correct or complete an address based on information obtained from the shipper or consignee. An Address Correction charge will be assessed to the shipper for an address correction or completion. – An address validated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS.

Package and UPS Worldwide Express Freight® $13.00 UPS Ground with Freight Pricing $13.00 per package up to a maximum of $91.00 per shipment.

Chargeback for Consignee Billing Shipments

– In the event of non-payment by the consignee or third party, the original shipper will be billed a refusal fee in addition to the shipping charges.

$13.00

Delivery Area Surcharge

– A surcharge applies to each package delivered to certain ZIP CodesTM within the 48 contiguous states. For Alaska and Hawaii, refer to page 119 for the Remote Area Surcharge. –R  efer to the Area Surcharge Listing at ups.com/rates or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. – Delivery Area Surcharge does not apply to UPS Ground with Freight Pricing shipments.

– Commercial – Residential – Commercial Extended – Residential Extended

Ground $2.30 $3.15 $2.30 $4.00

Air $2.45 $3.70 $2.45 $4.00

Import: – Delivery Area Surcharge: $2.00 – Delivery Area Surcharge Extended: $2.00 Delivery Reattempt

– For UPS Worldwide Express Freight® shipments, one delivery attempt is included in the rate. – Additional delivery attempts may have additional charges.

$48.00

Destination Outside Service Area

– If delivery of a UPS Next Day Air® Early package is requested to a destination outside the UPS Next Day Air Early service area, UPS reserves the right to assess an additional fee.

$10.00

Dry Ice

– Most non-Dangerous Goods shipments containing dry ice are accepted, without requiring $5.00 the shipper to enter into the UPS Dangerous Goods Agreement (contract). – Prepare and process these packages through WorldShip®, UPS CampusShip®, UPS® Developer Kit or an approved UPS Ready® solution. – The IATA “Shipper’s Declaration for Dangerous Goods” is not required for domestic ship­ments of non-Dangerous Goods packed in dry ice. 49 C.F.R. Shipping Papers are only required for non-medical shipments containing more than 5.5 pounds of dry ice. – International dry ice shipping is available on a contractual basis only. – For more information, visit ups.com® or call the Hazardous Materials Support Center at 1-800-554-9964.

Notes: – The other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 109. Charges may vary at retail locations. Import services are not available at retail locations. – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

R E TA I L

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Determining the Rate

Charges

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118

Domestic, Export and Import

Other Charges PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Charges

Description

Fee

Extended Area Surcharge

– An Extended Area Surcharge applies to shipments for some international origins and destinations. – Visit ups.com/rates or call 1-800-782-7892 to determine if a particular origin or destina­tion is classi­fied as an Extended Area.

Greater of $30.00 per shipment or $0.30 per lb.

International Dangerous Goods and Hazardous Materials

– UPS accepts Hazardous Materials only from customers with a UPS Dangerous Goods Agreement (contract) in effect and a Scheduled Pickup account, and then for trans­port only within and between all 50 states and Puerto Rico. – Materials prepared in accordance with Title 49 C.F.R. 173.4 Small Quantities for highway and rail, 173.4a Excepted Quantities, and 173.4b De minimis exceptions; and Excepted Quantities, as defined in the International Air Transport Association (IATA) 2.7, may be shipped without a Hazardous Materials contract in the 50 states and Puerto Rico. – International Dangerous Goods (IDG) shipments requiring “Shipper’s Declaration for Dangerous Goods,” as defined under the International Civil Aviation Organization (ICAO) and published in the International Air Transport Association (IATA) Dangerous Goods Regulations, are accepted for transportation only as a contractual service. – Excepted Quantities require a contract for International Dangerous Goods (IDG) service, but are not subject to the additional International Dangerous Goods (IDG) charge. – UPS accepts International Dangerous Goods (IDG) only for transportation within and between defined international service areas. For valid countries, see ups.com/approvedcountries. – For additional information, call the Hazardous Materials Support Center at 1-800-554-9964.

Package – UPS Air Services and UPS 3 Day Select®: $42.50  PS® Ground: $30.00 –U – UPS International Air Services: the greater of $66.25 per shipment or $7.95 per Dangerous Goods package – UPS® Standard to/from Canada: the greater of $37.00 per shipment or $4.25 per Dangerous Goods package UPS Worldwide Express Freight® – Greater of $66.25 per shipment or $0.36 per lb.

Large Package Surcharge

– A Large Package Surcharge will be applied when its length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches. – With the exception of UPS Ground with Freight Pricing packages, Large Packages are subject to a minimum billable weight of 90 pounds. – An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

$67.50 per package

Missing/Invalid Account Number or Refusal Fee

– A processing fee will be charged for a missing or invalid account number when the account number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee.

$13.00

UPS On-Call Pickup® Area Surcharge

– A surcharge applies to each residential UPS On-Call Pickup request at certain ZIP CodesTM within the 48 contiguous states. – Refer to the Area Surcharge Listing at ups.com/rates for a listing of applicable ZIP Codes. – Does not apply to UPS On-Call Pickups made at commercial addresses.

– Residential: $3.15 – Extended Residential: $4.00

Over Maximum Limits

– Packages with an actual weight of more than 150 pounds, or that exceed 108 inches in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] com­ bined, as measured to determine their billable weight, are not accepted for transportation. – If found in the UPS system, they are subject to additional charges. – Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

$110.00 per package

Notes: – The other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 109. Charges may vary at retail locations. Import services are not available at retail locations. – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

R E TA I L

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Other Charges – Package   119

Domestic, Export and Import

Other Charges PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Charges

Description

Oversize Pallet Handling Surcharge

– UPS Worldwide Express Freight® pallets that exceed maximum size or weight restrictions $110.00 per pallet (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf require prior approval and are subject to an Oversize Pallet Handling Surcharge.

Fee

Package Tracking, Tracing and Refund Requests

– S hipper may be assessed a charge per request for excessive tracking, tracing and refund requests.

$3.00

Pickup Area Surcharge

–A  surcharge applies to each UPS Worldwide Express Freight U.S. export shipment picked up from certain ZIP CodesTM within the 48 contiguous states. – Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-782-7892 for a listing of applicable ZIP Codes.

Greater of $30.00 per shipment or $0.30 per lb.

Remote Area Surcharge

– A Remote Area Surcharge applies to deliveries to certain ZIP Codes within Alaska and Hawaii and select origins and destinations. – Applies to any UPS On-Call Pickup® made within certain ZIP Codes within Alaska and Hawaii. – Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

Package – Alaska: $22.50 – Hawaii: $6.75 – Non-U.S. origins and destinations: Greater of $30.00 per shipment or $0.30 per lb.

Residential Surcharge

–A  surcharge will apply to any delivery to, or UPS On-Call Pickup from, a location that is a home, including a business operating out of a home. – UPS® Ground service fee applies to UPS On-Call Pickup requests made at a residential address. – Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

Package – UPS Air Services and UPS 3 Day Select®: $3.65 – UPS Ground service: $3.25 – UPS Ground with Freight Pricing: $31.60 per shipment –U  PS® Standard to/from Canada and UPS® Standard from Mexico: $3.25 – UPS International Air Services (U.S. Imports and UPS Inter­national Air Services to Canada): $3.65 UPS Worldwide Express Freight – $125.00

Special Handling of Undeliverable Shipments

– Domestic packages refused by the consignee, or which cannot be delivered due to any cause beyond UPS’s control, will be returned to the shipper at the shipper’s expense. – Return service level will be UPS 3 Day Select for Air Services and UPS Ground for UPS Ground shipments at the applicable rate. – The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper.

– UPS Air Services and UPS 3 Day Select: applicable UPS 3 Day Select rate – UPS Ground: applicable UPS Ground rate

Undeliverable Shipment Surcharge

– For all international shipments refused by the consignee, or which cannot be delivered due to any other cause beyond UPS’s control, UPS will contact the shipper for further instructions.* – Forwarding costs, return transportation charges, duties, taxes and a return surcharge apply to any return, at the shipper’s expense. – The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper.

Applicable costs plus $10.00 per undeliverable shipment

*For UPS® Standard to Mexico shipments, in cases where the shipment cannot be imported, the shipment will be automatically returned to the exporter.

Notes: – T he other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 109. Charges may vary at retail locations. Import services are not available at retail locations. – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

R E TA I L

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Determining the Rate

UPS Worldwide Express Freight – Alaska/Hawaii: Greater of $30.00 per shipment or $0.30 per lb. – Non-U.S. origins and destinations: Greater of $30.00 per shipment or $0.30 per lb.

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120

Value-Added Services FREIGHT

●

●

●

●

Saturday Delivery

●

●

122

●

122

124

124

124

124

124

124

UPS Worldwide Expedited Ground Freight

●

●

UPS Standard LTL

●

●

UPS Freight LTL

Proof of Delivery (P.O.D.)

●

Air Freight

●

Page

UPS Worldwide ExpeditedTM Ground Freight

UPS 3 Day Freight® NGS

●

UPS® Standard LTL

UPS 3 Day Freight®

●

LTL Urgent

UPS 2nd Day Air® Freight NGS

●

LTL Guaranteed A.M.

UPS 2nd Day Air® Freight

●

LTL Guaranteed

UPS Next Day Air® Freight NGS

●

LTL

UPS Next Day Air® Freight

Hold at Destination Airport for Pickup (HAPU)

Value-added services are available for the UPS services indicated. For additional information and rates, refer to the pages listed in the “Page” column at right.

Freight Between the U.S. and Mexico

UPS Freight® LTL (Less-Than-Truckload)

Air Freight

Delivery Instructions and Notification Collect on Delivery (C.O.D.) Services

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●

●

●

●

●

126 126

122

Saturday, Sunday or Holiday Delivery

●

●

●

International Shipping Certificate of Origin

●

●

●

●

●

●

●

●

●

122

126

Pickup Saturday Pickup

122

Saturday, Sunday or Holiday Pickup

●

●

●

●

●

124

124

124

124

Additional Options Declared Value for Carriage

●

●

●

●

●

●

●

●

●

●

122

Note: Air Freight and UPS Worldwide Expedited Ground Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

126

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Other Charges – Freight   121

Other Charges FREIGHT

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123

127

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127

Corrected Bill of Lading

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Dangerous Goods

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Hazardous Materials Inside Delivery and Inside Pickup Liftgate Services

●

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Missing/Invalid Account Number   or Refusal Fee

●

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Non-Conforming Freight

●

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Notification Prior to Delivery

● ●

●

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Payer Rebilling Fee

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Redelivery

●

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●

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Storage

● ●

●

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Oversize

●

125

125

125

125

125

125

125

125

125

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123

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123

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123

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123

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123

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123

127 127

127 127 127

125

125

125

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127 127

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125

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127

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127

Note: Air Freight and UPS Worldwide Expedited Ground Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

Determining the Rate

●

Detention of Vehicle

Residential Delivery/Pickup

125 123

●

Delivery Attempt

Truck Waiting Time

●

UPS Worldwide Expedited Ground Freight

●

UPS Standard LTL

Air Freight

●

UPS Freight LTL

UPS Worldwide ExpeditedTM Ground Freight

●

UPS® Standard LTL

UPS 3 Day Freight® NGS

●

LTL Urgent

UPS 3 Day Freight®

●

LTL Guaranteed A.M.

UPS 2nd Day Air® Freight NGS

●

LTL Guaranteed

UPS 2nd Day Air® Freight

Address Correction Chargeback for   Consignee Billing Shipments

LTL

UPS Next Day Air® Freight NGS

Page

UPS Next Day Air® Freight

Additional charges may apply to your shipment. For additional information and rates for the UPS services indicated, refer to the pages listed in the “Page” column at right.

Freight Between the U.S. and Mexico

UPS Freight® LTL (Less-Than-Truckload)

Air Freight

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Within and Between the U.S., Canada and Puerto Rico

Value-Added Services AIR FREIGHT

Available Options

Description

Fee

Certificate of Origin

– Can be prepared by UPS on behalf of the shipper for exported goods manufactured and originating within the U.S.

$25.00

Declared Value for Carriage

–U  PS’s liability for all losses is limited to $50.00 per shipment or $0.50 per pound, whichever is greater. – S hipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – F or more information, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms.

– $0.90 per $100.00 – Minimum of $17.60

Hold at Destination Airport for Pickup (HAPU)

– F reight is to be held at the carrier’s destination location for pickup by the recipient. –H  APU requires a consignee name and phone number. –A  ll services will be billed door-to-door.

No charge

Proof of Delivery (P.O.D.)

– Contact your local service center to request Proof of Delivery. To locate your local service center call 1-800-443-6379.

$10.00

Saturday Delivery

– Saturday Delivery may be selected by the shipper for UPS Next Day Air® Freight and UPS Next Day Air® Freight NGS where available to A.M. points only. – Shipments delivered on Saturday must be picked up on Friday.

$30.00 per 100 lbs.: $100.00 minimum in U.S., Canada and Puerto Rico

Saturday Pickup

– Saturday Pickup may be selected by the shipper for UPS Next Day Air Freight and UPS Next Day Air Freight NGS where available to A.M. points only.

$30.00 per 100 lbs.: $100.00 minimum in U.S., Canada and Puerto Rico

Notes: – T he value-added services listed are available for UPS Air Freight services unless otherwise noted on page 120. Services may vary at retail locations. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges. –A  ir Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

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Other Charges – Air Freight   123

Within and Between the U.S., Canada and Puerto Rico

Other Charges AIR FREIGHT

Description

Fee

Address Correction

– If any shipment has an incorrect or incomplete address, UPS will make reasonable efforts to secure the correct or complete address, and will provide the shipper with the correct address. UPS may also correct or complete an address based on information obtained from the shipper or consignee. An Address Correction charge will be assessed to the shipper for an address correction or completion. –A  n address validated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS.

$60.00

Chargeback for Consignee Billing Shipments

– In the event of non-payment by the consignee or third party, the original shipper will be billed a refusal fee in addition to the shipping charges.

$25.00

Dangerous Goods

– Dangerous Goods can be shipped via UPS Next Day Air® Freight NGS only. –N  on-conforming freight may be subject to service delays.

$70.50

Delivery Attempt

–A  shipment which cannot be delivered on the first attempt to the consignee will be returned to the service center and the consignee notified. –A  subsequent attempt to deliver will be made only upon the request of the consignee.

$50.00

Liftgate Services

– L iftgate equipment on trailers is available for customers who do not have a shipping or receiving dock and cannot load or unload their shipment without liftgate assistance. – Liftgate service must be requested, as not all trailers are equipped with liftgate devices.

$75.00

Missing/Invalid Account Number or Refusal Fee

–A  processing fee will be charged for a missing or invalid account number when the account number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee.

$25.00

Non-Conforming Freight

– Shipments that are unusually shaped, non-stackable, difficult to handle or require special handling in transit (to prevent damage to the shipment, the other shipments it may come in contact with or the equipment). – Non-conforming freight may be subject to service delays and additional charges.

30% of Air Freight charges

Oversize

–O  versize fees will be charged to shipments that exceed 120 inches in length, 83 inches in width and 60 inches in height.

Cubic Dimensional Weight and % of transportation charge for the greater of: – 2 0% if length + girth > 200" – 30% if a dimension ≥ 60" – Minimum $125.00 when a dimen­sion > 120"

Payer Rebilling Fee

– A payer rebilling fee will be assessed for each request to change the billing instructions for a shipment.

$25.00

Redelivery

– If more than one delivery attempt is made.

$50.00

Residential Delivery/Pickup

–A  surcharge will apply to any delivery to a location that is a home, including a business operating out of a home.

$90.00

Truck Waiting Time

– If the driver is required to wait more than 15 minutes for either a pickup or delivery, charges based on waiting time will be computed by multiplying the hourly rate by the time involved.

– $65.00 per hour – $47.00 per vehicle for each 15 minutes or fraction thereof shall be made for the time consumed for the delay, subject to a minimum charge of $83.50 – $128.00 per vehicle for each 24-hour period or fraction thereof, excluding non-business days

Notes: – T he other charges listed are available for UPS Air Freight services unless otherwise noted on page 121. Charges may vary at retail locations. – F uel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges. – Air Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

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Determining the Rate

Charges

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Within the U.S. and Between the U.S., Canada and Mexico

Value-Added Services UPS FREIGHT® LTL (LESS-THAN-TRUCKLOAD)

Available Options

Description

Collect on Delivery (C.O.D.)

–C  .O.D. is accepted on your behalf when requested.

Declared Value for Carriage

– UPS’s liability for losses is limited to the lesser of: (1) the actual invoice value of the com­modities lost, damaged, or destroyed; (2) the amount determined from the applicable limited liability provisions of the National Motor Freight Classification (NMFC); (3) the limits provided by contract, if applicable; or (4) the UPS Freight 102 Series Tariff. – Shipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – For more information, refer to the UPS Freight 102 Series Tariff at upsfreight.com/tariff Item 166.

Proof of Delivery (P.O.D.)

– Proof of Delivery includes the time of delivery, full delivery address and the name and signature of the person who accepted your shipment, if available. – Information can be provided via Quantum View Manage®, UPS Billing Center, My LTL Freight, e-mail, fax or mail.

Saturday, Sunday or Holiday Delivery

–D  elivery service is available on non-business days such as Saturdays, Sundays and holidays upon request.

Saturday, Sunday or Holiday Pickup

– Pickup service is available on non-business days such as Saturdays, Sundays and holidays upon request.

Notes: – T he value-added services listed are available for UPS Freight LTL and UPS Standard LTL services unless otherwise noted on page 120. Services may vary at retail locations. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. – For  a complete list of value-added services, fees, and current fuel surcharges, where applicable, visit ltl.upsfreight.com and refer to the “Rules and Charges Tariffs for Truckload and Less-Than-Truckload” transportation, available at upsfreight.com/tariff. To review frequently used value-added services and charges, refer to http://ltl.upsfreight.com/shipping/instructions/Index.aspx?p=SPCFEE.

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Other Charges – UPS Freight LTL   125

Within the U.S. and Between the U.S., Canada and Mexico

Other Charges UPS FREIGHT® LTL (LESS-THAN-TRUCKLOAD)

Charges

Description

Corrected Bill of Lading

–W  hen information on a shipping document must be corrected.

Detention of Vehicle

–D  etention of Vehicle fees apply (with power and without power) upon expiration of the applicable free time allowed.

Hazardous Materials

– UPS Freight® accepts Hazardous Materials for Ground Transportation within the 48 contiguous states under the D.O.T. Code of Federal Regulations, as outlined in Title 49, Parts 100-185 on Transportation (49 C.F.R.).

Inside Delivery and Inside Pickup

– For shipments that require the driver to deliver or pick up at points beyond the area immediately accessible to the loading dock. – Inside Delivery or Inside Pickup – Inside Delivery or Inside Pickup [with no elevator (using stairs)] – At New York ZIP CodesTM 10001-99 and 10101-10292 – At New York ZIP Codes 10001-99 and 10101-10292 [with no elevator (using stairs)] – Liftgate equipment on trailers is available for customers who do not have a shipping or receiving dock and cannot load or unload their shipment without liftgate assistance. – Liftgate service must be requested, as not all trailers are equipped with liftgate devices.

Notification Prior to Delivery

– When recipient must be contacted in advance of arrival.

Oversize

– Shipments containing one or more articles with any single dimension that equals or exceeds 15 feet in length shall be subject to a charge.

Redelivery

– If more than one delivery attempt is made, a fee applies if redelivery is needed after UPS Freight attempts to deliver during committed delivery time.

Residential Delivery/ Pickup

– A surcharge will apply to any delivery or pickup to or from a location that is a home, including a business operating out of a home.

Storage

– A fee is assessed if UPS Freight is unable to deliver a shipment during committed delivery times and must store the shipment at a UPS Freight facility.

Notes: – T he other charges listed are available for UPS Freight LTL and UPS Standard LTL services unless otherwise noted on page 121. Charges may vary at retail locations. – F uel surcharges apply to other charges associated with pickup, transport and delivery. – For  a complete list of value-added services, fees, and current fuel surcharges, where applicable, visit ltl.upsfreight.com and refer to the “Rules and Charges Tariffs for Truckload and Less-Than-Truckload” transportation, available at upsfreight.com/tariff. To review frequently used value-added services and charges, refer to http://ltl.upsfreight.com/shipping/instructions/Index.aspx?p=SPCFEE.

Determining the Rate

Liftgate Services

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126

Freight Between the U.S. and Mexico

Value-Added Services UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT

Available Options

Description

Fee

Certificate of Origin

– Can be prepared by UPS on behalf of the shipper for exported goods manufactured and originating within the U.S.

$25.00

Declared Value for Carriage

–U  PS’s liability for all losses is limited to $50.00 per shipment or $0.50 per pound, whichever is greater. – S hipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – F or more information, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms.

– $0.90 per $100.00 – Minimum of $17.60

Hold at Destination Airport for Pickup (HAPU)

– F reight is to be held at the carrier’s destination location for pickup by the recipient. –H  APU requires a consignee name and phone number. –A  ll services will be billed door-to-door.

No charge

Proof of Delivery (P.O.D.)

– Contact your local service center to request Proof of Delivery. To locate your local service center call 1-800-443-6379.

$10.00

Notes: – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges. – The value-added services listed are available for UPS Worldwide Expedited Ground Freight services unless otherwise noted on page 120. –U  PS Worldwide Expedited Ground Freight is governed by the “UPS Air Freight Terms of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms. –U  PS Worldwide Expedited Ground Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

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Other Charges – UPS Worldwide Expedited Ground Freight   127

Freight Between the U.S. and Mexico

Other Charges UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT

Description

Fee

Address Correction

– If any shipment has an incorrect or incomplete address, UPS will make reasonable efforts to secure the correct or complete address, and will provide the shipper with the correct address. UPS may also correct or complete an address based on information obtained from the shipper or consignee. An Address Correction charge will be assessed to the shipper for an address correction or completion. –A  n address validated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS.

$60.00

Chargeback for Consignee Billing Shipments

– In the event of non-payment by the consignee or third party, the original shipper will be billed a refusal fee in addition to the shipping charges.

$25.00

Delivery Attempt

 shipment which cannot be delivered on the first attempt to the consignee will be returned –A to the service center and the consignee notified. – A subsequent attempt to deliver will be made only upon the request of the consignee.

$50.00

Detention of Vehicle

– Detention of Vehicle fees apply (with power and without power) upon expiration of the applicable free time allowed.

$65.00

Liftgate Services

– L iftgate equipment on trailers is available for customers who do not have a shipping or receiving dock and cannot load or unload their shipment without liftgate assistance. – Liftgate service must be requested, as not all trailers are equipped with liftgate devices.

$75.00

Missing/Invalid Account Number or Refusal Fee

–A  processing fee will be charged for a missing or invalid account number when the account number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee.

$25.00

Non-Conforming Freight

– Shipments that are unusually shaped, non-stackable, difficult to handle or require special handling in transit (to prevent damage to the shipment, the other shipments it may come in contact with or the equipment). – Non-conforming freight may be subject to service delays and additional charges.

30% of Freight charges

Oversize

 versize fees will be charged to shipments that exceed 120 inches in length, 83 inches –O in width and 60 inches in height.

Cubic Dimensional Weight and % of transportation charge for the greater of: – 20% if length + girth > 200" – 30% if a dimension ≥ 60" – Minimum $125.00 when a dimen­sion > 120"

Payer Rebilling Fee

– A payer rebilling fee will be assessed for each request to change the billing instructions for a shipment.

$25.00

Redelivery

– If more than one delivery attempt is made.

$50.00

Residential Delivery/ Pickup

–A  surcharge will apply to any delivery to a location that is a home, including a business operating out of a home.

$90.00

Truck Waiting Time

– If the driver is required to wait more than 15 minutes for either a pickup or delivery, charges based on waiting time will be computed by multiplying the hourly rate by the time involved.

– $65.00 per hour – $47.00 per vehicle for each 15 minutes or fraction thereof shall be made for the time consumed for the delay, subject to a minimum charge of $83.50 – $128.00 per vehicle for each 24-hour period or fraction thereof, excluding non-business days

Determining the Rate

Charges

Notes: – F uel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges. – The other charges listed are available for UPS Worldwide Expedited Ground Freight services unless otherwise noted on page 121. –U  PS Worldwide Expedited Ground Freight is governed by the “UPS Air Freight Terms of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms. –U  PS Worldwide Expedited Ground Freight services are not available at locations of The UPS Store®, any UPS Drop Box, any UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

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Customs Brokerage PACKAGE The following applies per shipment for imports into the U.S.: – All UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, UPS Worldwide Express®, UPS Worldwide Express Freight®, UPS Worldwide Saver®, UPS Worldwide Expedited®, UPS 3 Day Select® from Canada and UPS® Standard to/from Mexico rates include routine customs clear­ ance. Routine customs clearance is built into your rates when you use UPS to per­form the customs clearance for any of t­ hese services. – Additional services such as parts database management, customerspecific classification directives, special operating plans, assigned rating team, custom reporting and other value-added services are part of our Customized Brokerage Services and subject to a customs entry fee and/or other charges. Please see

Customized Brokerage Services in the Special Services section below for more information. – UPS also provides services designed to facilitate movements of your UPS Standard shipments to and from Canada (see brokerage rates into Canada at ups.com/rates/ca) and other non-routine services that include formal entry clearance, live entry clearance, temporary import bonds and duty drawbacks. In addi­tion, UPS can provide customs clearance for other ocean, air freight, truck and rail U.S. imports. The importer is responsible for all broker­age fees, including duties and taxes. See charts on the following pages for more information. – The UPS Service Guarantee does not apply when customs clearance is performed by brokerage offices other than those designated by UPS, or if a service delay is the result of certain

events beyond our control, such as a government agency hold. –C  ustoms clearance for services specified here is provided by the UPS Supply Chain Solutions® customs brokerage offices designated by UPS for handling package customs clearance. Other UPS Supply Chain Solutions customs brokerage offices charge fees for clearance of packages and freight. Customs clearance and brokerage services are subject to the Customs Brokerage and Freight Forwarding Terms and Conditions/ U.S. located at ups-scs.com/tools /terms.html. For more infor­mation on any of our Customs Broker­age Services, call 1-800-782-7892.

UPS Broker of Choice® With UPS Broker of Choice, importers select their own alternate customs broker for customs clearance of their UPS international shipments. This service is available for all UPS inter­ national shipments, except for UPS Standard service. This contractual, fee-based service ensures that the established relation­ Note: For information on ship with a customs broker can remain UPS Customs Brokerage in place while the importer continues Services for your freight to utilize UPS for their international needs, including the shipping needs. Using UPS Broker of Customs Brokerage and Freight Forwarding Choice enables importers that have concerns about specific commodities Terms and Conditions, please visit ups-scs.com. or product lines to retain a particular

broker familiar with this portion of the business, while continuing to utilize UPS brokerage expertise for others.

customs clearance procedures prior to UPS completing delivery of the shipment.

Through the use of UPS technology, ship­ment information, as well as ship­ment documentation (e.g., com­ mercial invoice), will be pro­actively available at the time of export for the broker to retrieve, thus enhancing the broker’s ability to clear the shipment in a timely manner.

2. UPS Broker of Choice OffSite moves shipments in-bond directly to a customs-controlled (bonded) ware­ house (at the importer’s direction), where the importer’s customs broker completes the customs clearance pro­­ cedures. The UPS transport is completed upon delivery of the shipment to the warehouse. Refer to page 131 for fees.

Importers have two options: 1. UPS Broker of Choice OnSite keeps shipments in UPS’s pos­ses­sion while the importer’s customs broker completes

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Customs Brokerage  129

Customs Brokerage PACKAGE

UPS FTZ Facilitator® With UPS FTZ Facilitator, importers and exporters have the ability to use UPS to transport international ship­ ments in-bond to and from a global Free/Foreign Trade Zone (FTZ). This service is available for all UPS inter­ national shipments, except for UPS® Standard service. This contractual, fee-based service allows the shipment of goods to and from an FTZ, while retaining the ben­ efits of UPS’s transportation network. Using UPS as a single source enables

importers and exporters to increase visibility and tracking, and reduce the chance for errors and costs associated with utilizing multiple transportation providers. Through the use of UPS technology, ship­ment information, as well as ship­ ment documentation (e.g., commercial invoice), will be proactively available at the time of export for our customer, customer’s broker or FTZ operator to retrieve, thus enhancing their ability

to process the FTZ entry in a timely manner. Importers will choose FTZ Facilitator Import to direct shipments to be delivered in-bond to a designated FTZ rather than being cleared through customs. Exporters will choose FTZ Facilitator Export to ship goods in-bond from an FTZ to an international destination. Refer to page 131 for fees.

Determining the Rate

Entry Preparation Charges for Importing into the United States All rates and values are shown in U.S. funds. Rates are per shipment and do not include applicable taxes.

Value for Duty

UPS Worldwide Express Plus® UPS Worldwide Express NA1® UPS Worldwide Express® UPS Worldwide Express Freight® UPS Worldwide Saver® UPS Worldwide Expedited® UPS 3 Day Select® from Canada UPS® Standard from Mexico

UPS® Standard from Canada*

$0.00 to $200.00**

No Charge***

No Charge

$200.01† to $1,250.00

No Charge***

$27.50

$1,250.01 to $2,500.00

No Charge***

$39.00

Each Additional $1,000.00 or Part Thereof

No Charge***

$1.90

*When UPS Supply Chain Solutions® is designated as the customs broker on the commercial invoice for the product listed above, the UPS Service Guarantee applies to your shipment, subject to its terms set forth in the applicable “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. The UPS Service Guarantee does not apply when customs clearance is performed by customs brokerage offices other than those designated by UPS for clearing the products listed above. Call 1-800-782-7892 for more information. **$200.00 or current de minimis requirements set forth by law, if different. ***For UPS Worldwide Express Plus, UPS Worldwide Express NA1, UPS Worldwide Express, UPS Worldwide Express Freight, UPS Worldwide Saver, UPS Worldwide Expedited, UPS 3 Day Select from Canada and UPS Standard from Mexico, routine customs clearance (for entries up to three entry lines) is included at no additional cost. Additional charges will apply if customs clearance is performed by customs brokerage offices other than those designated by UPS for clearing the products listed above. †$200.01 or $0.01 higher than current de minimis requirement set forth by law, if different.

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Customs Brokerage PACKAGE The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted. Service

Explanation

Fee

Continuous Transaction Bond

– One-year import bond for all entries made in a single year with up to $50,000.00 coverage. –R  equired under special circumstances.

$525.00

In-Transit Bond (IT Bond)

–A  llows a shipment to be transported under U.S. Customs and Border Protection supervision until it is formally entered into the customs territory of the U.S. and duty is paid, or until it is exported from the U.S.

$80.00

Single Entry Bond (SEB)

–O  ne-time import bond issued to ensure compliance with U.S. laws and regulations. –W  hen an SEB is necessary, UPS will contact the importer prior to customs clearance.

$4.00 per $1,000.00 (minimum $40.00)

Additional Consignee or Invoice

–A  fee applies if the shipment has more than one consignee or one commercial invoice.

$2.10 per consignee or invoice

Complex Entries

–U  sually requires a formal entry and may require an additional day of customs clearance. –A  Complex Entry fee will be applied to the following: • A live entry that is required by U.S. Customs and Border Protection (CBP) when an export license (visa) is mandated for import into the U.S. • If the commodity and country of origin require Antidumping/Countervailing Duties. Antidumping/Countervailing Duty entries help U.S. companies compete with foreign industries and require additional information for U.S. Customs and Border Protection. • Any goods returned and goods previously imported that require additional U.S. Customs and Border Protection documentation to substantiate the duty-free claim. • Goods with additional licensing requirements. •W  hen the customer requests UPS to file a single entry for a non-restricted commodity which normally qualifies for clearance under a consolidated manifest (Title 19 C.F.R. 128).

$22.00

Duty Drawbacks

– T he preparation of a refund request for part or all of customs duty or domestic tax paid on imported merchandise that was subsequently manufactured into a different article or re-exported.

$90.00 minimum*

Entry-Line Charge After First Three Lines

– A fee applies when more than three entry lines are entered.

$3.00/line

Fish and Wildlife (F&W) Entry Preparation

– Fish and Wildlife Service is a government agency that requires the filing of certain documents and permits, and conducts inspections of products that contain wildlife or plant species that fall under the F&W jurisdiction. A fee of $25.00 will be assessed for UPS preparing and submitting the Fish and Wildlife USFWS form 3177.

$25.00**

Foreign Trade Zone (FTZ) Entry

– These types of entries are non-routine and must be requested by the importer to UPS Supply Chain Solutions®. For more information, refer to UPS FTZ Facilitator® on pages 129 and 131.

Upon request

BONDS (CONTRACT ONLY)

SPECIAL ENTRIES

  *Additional charges may apply. **All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

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Customs Brokerage  131

Customs Brokerage PACKAGE The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted. Service

Explanation

Fee

Other Government Agency (OGA) Clearance

–O  ther government agencies work with U.S. Customs and Border Protection on regulating and controlling commodities coming into the U.S. from other countries. – S pecial documents must be submitted to these agencies for shipments that contain controlled commodities. –A  gencies include the Food and Drug Administration (FDA), Department of Agriculture (USDA) and the Federal Communications Commission (FCC), among others.

$22.00*

Prior Notice for Food and Food Products

–A  fee applies if you want UPS to provide Prior Notice to the U.S. Food and Drug Administration (FDA) for food and food products imported into or moving through the U.S. This advance notice is required by the Bioterrorism Preparedness and Response Act of 2002. For import shipments, the Prior Notice fee is in addition to the existing FDA Clearance fee for regulated food and food products.

$10.00

Temporary Import Under Bond

– S pecial customs entry for merchandise to be brought into the country exempt of duty, provided the merchandise exits the country within a certain amount of time and under U.S. Customs and Border Protection supervision.

$90.00

UPS Broker of Choice®

– E nables an importer to use an alternate customs broker for imported shipments, providing advanced visibility of shipment documents to the selected alternate broker; clearance while in UPS’s possession (OnSite), with UPS completing delivery or after UPS has delivered to a designated bonded warehouse (OffSite).

$50.00 (OnSite)/$50.00 (OffSite) OffSite will also include a separate In-Transit Bond fee

UPS FTZ Facilitator®

– F acilitates the bonded movement from the first port of arrival to the FTZ location, providing advanced visibility of shipment documents to the importer or FTZ operator; also available for international shipments originating in FTZ.

$80.00

Warehouse Entry

– F ee assessed to the customer when a request is made by the importer to file a warehouse entry. – T hese types of entries are non-routine and must be requested by the importer to UPS Supply Chain Solutions®.

$132.50

Customized Brokerage Services

– UPS can provide additional customized brokerage services to meet your specific importing and compliance needs. – Examples of these contractual, fee-based services include customized reports, shipment pre-alerts, classification confirmations and others. – The fees for these customized services depend on the types of services requested.

Upon request

Customs Entry Packets

– Entry and payment documentation for shipments that have been through the U.S. Customs and Border Protection payment and review process. – Request by the shipper, consignee and/or third party for import clearance documentation which could include, but is not limited to, records previously supplied to the broker by the shipper/consignee or copies of any import clearance documentation.

$1.00 per packet or shipment

Disbursement Fee

– Customers are responsible for payment of duty and taxes. – Fee of 2% (minimum $9.00) of the amount paid or processed by UPS on behalf of the customer will be charged.

2% of Duty/Tax (minimum $9.00)

Duty

– Fee imposed by U.S. Customs and Border Protection on imported merchandise.

Based on the value and/or gross weight; it differs according to the commodity

SPECIAL ENTRIES (CONTINUED)

*All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

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Determining the Rate

OTHER SERVICES

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132

Customs Brokerage PACKAGE The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted. Service

Explanation

Fee

Formal Entry

–R  equired for shipments valued at more than $2,500.00 (U.S.) or for shipments containing specific commodities designated by U.S. Customs and Border Protection.

See Complex Entries on page 130

Marking Notice Processing

– Special documents must be filed for a shipment not properly marked with the country of origin. – Customs Power of Attorney must also be completed and on file with brokerage before the shipment can be forwarded to the consignee for proper marking.

$80.00

Merchandise Processing Fee

– A non-refundable fee charged by U.S. Customs and Border Protection for administrative expenses for processing certain imported shipments. The fee will not apply if the goods qualify under applicable free trade agreements.

For Air shipments: – 0.3464% of the value of merchandise – Minimum of $25.00, maximum $485.00 per entry For Ground shipments: – 0.3464% of the value of merchandise – Minimum of $2.00 for informal entries, $25.00 for formal entries; maximum $485.00 per entry

OTHER SERVICES (CONTINUED)

For Air shipments: – Applicable only for formal entries (customs value more than $2,500.49 or as required by regulation). For Ground shipments: – Applicable for both informal and formal entries.

North American Free Trade Agreement (NAFTA) Processing

– Special processing to ensure that the required NAFTA documentation on a shipment is complete to allow any applicable reduced tariff.

$21.25

Overtime/Special Handling Service (Hourly Rate)

– When additional, non-routine activities/services are required, selected services may be performed by UPS. – Services offered include (but are not limited to) manipulations, labeling, inventory, auditing, customized reports, spreadsheets, key entry, general order processing, etc. – P lease contact a brokerage specialist if there is a need for additional clearance services.

$51.50 per hour*

Post Entry Services

– Protest: Request from an importer to recoup the overpayment of duty to U.S. Customs and Border Protection due to a description discrepancy or misclassification on the customs entry. – Post Entry Adjustment: Request from an importer to obtain corrections to an entry filed with U.S. Customs and Border Protection prior to liquidation. – Voluntary Tender: Request from an importer to submit additional duties owed to U.S. Customs and Border Protection, where submission is initiated by the customer.

$90.00**

Pre-Release Notification

– This fee applies when customer contact is required prior to releasing the shipment.

$12.50 per shipment

Transportation Handling

– Assessed when shipments are removed from the UPS system, at the request of the importer, to be forwarded to another broker for clearance. – S hipments are transferred from the UPS-bonded facility to the designated bonded agent’s facility. –A  bonded carrier or cartman must be used to transfer goods in-bond from UPS to another carrier based on approval to move the goods from U.S. Customs and Border Protection. – T ransfer may be denied by UPS Supply Chain Solutions® Customs Brokerage Services.

$30.00

Warehouse Storage – Air/Ground – Per Day After Two Days

–A  ssessed when shipments remain in the UPS warehouse after the two free days.

$20.00 + $0.04 per lb. per day

*All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees. **Additional charges may apply.

R E TA I L

R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 137 of 367

How To Use This Guide Section 1

CHOOSING A SERVICE

Section 2 Preparing a SHIPMENT Section 3

DETERMINING THE RATE

Pages 3-9

Pages 10-24

Pages 25-132

Section 4 Tracking and payment Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation, and various billing and payment options. n Track your shipment as it moves through the UPS system from drop-off or pickup to completed delivery.

Pages 134-135

n Choose to review your invoice in a variety of electronic formats or as a paper summary.

Page 136

n Select from a number of payment plans that offer weekly and monthly options.

Page 137

n Review solutions for managing your invoice and tips on how to avoid additional charges.

Page 138

Section 5

UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Pages 139-170

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Track Your Shipment Convenient Ways to Track Shipments Method

Description

Flex® Global View

– Query status and receive e-mail alerts on Air Freight, Ocean Freight and UPS Worldwide Expedited™ Ground Freight shipment exceptions, warehouse inventory and backorders, purchase orders and fulfillment, as well as customs brokerage entries and clearance. – Search by multiple customer reference types, trade lanes, purchase orders, waybills, bills of lading and ocean containers; receive standard and customized reports in PDF, Excel or text formats. – Contact your UPS representative or visit ups.com/flexglobalview.

UPS InfoNotice® Number

–N  umber assigned by UPS that links all shipments for a delivery attempt together (patent pending). For detailed information on each shipment, go to ups.com or call 1-800-833-9943.

ltl.upsfreight.com

– Track UPS Freight® shipments directly from the ltl.upsfreight.com homepage using your PRO Number. You can also track using your Bill of Lading or Purchase Order numbers.

UPS MobileTM*

– Track your package and freight shipments anytime and anywhere directly from your mobile device. Visit ups.com/mobile to learn more or to download the App. Visit m.ups.com on your mobile device for iPad®, iPhone® or AndroidTM to start tracking.

UPS My Choice®*

– Provides recipients with proactive delivery alerts via text,** phone,** e-mail or mobile push notification the day before delivery and the morning of delivery. Confirmation of delivery and delivery schedule updates are available.

PRO Number

– Number automatically assigned to your LTL shipment by UPS Freight to identify and locate the shipment.

Quantum View® Data*

– An information service that provides package status updates via data files hourly (or as often as requested), when new information is available, about UPS shipments you ship/receive and shipments billed to your UPS account. Files are avail­able in CSV, Flat File (TXT), XML and EDI formats for integration into your software applications and databases. – Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS for more information.

Quantum View Manage®

–A  llows you to receive proactive package and freight shipment status information via a user-friendly web interface without having to provide a tracking number. View information about UPS shipments you ship, receive or bill to your UPS account. – Create custom views of shipping information, filter information and results, search by criteria you choose, set alerts, e-mail interested parties with shipping information and download data. – For importers: provides additional inbound solutions to expedite clearance delays, automate customs compliance processes, audit post-clearance shipments prior to the payment of duties, contact UPS Customs Brokerage representa­tives and archive trade documents. – Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS for more information.

Quantum View Notify®

– Sends proactive e-mail notifications of key package and freight shipment events to as many as five e-mail addresses per request. – Choose any combination of three critical shipment notifications for a particular shipment: when shipping information is received by UPS, when the shipment is delivered and when there is an exception which results in a change in the scheduled day of delivery. – Can be requested at the time a shipment is processed in WorldShip®, UPS CampusShip®, UPS MobileTM, the UPS® Developer Kit, UPS® Internet Shipping and a UPS Ready® solution approved to use this service. – Can also be selected post-shipment at Tracking on ups.com® and Quantum View Manage®. – Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS® for more information. – If UPS carbon neutral is also selected, e-mail notifications will be on a UPS carbon neutral branded template highlighting that the shipment is carbon neutral.

Reference Number

– Number you can assign when you ship to help you identify your shipment. Reference number can contain any combi­na­tion of letters and numbers up to 35 characters.

Text Message

– T rack your package shipment via text messaging. Visit ups.com/mobile to get started.

Tracking Number

– Number automatically assigned to your shipment by UPS to identify and locate the shipment as it travels through the UPS system.

ups.com®

– Track your package and freight shipments directly from the ups.com homepage or click on the Tracking tab to track up to 25 different tracking or UPS InfoNotice numbers; you can also track by using your own reference numbers.

Within Your Business

– Integrate the Tracking Application Programming Interface (API), one of the UPS Developer Kit APIs, into your business applications or onto your website; use a tracking or reference number to track your package and freight shipments.

*Not available for UPS Worldwide Express Freight®. **Your carrier’s standard message and data rates may apply.

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Track Your Shipment   135

Track Your Shipment PACKAGE

Proof of Delivery (P.O.D.) Service

Description

Proof of Delivery (P.O.D.)

– Proof of Delivery of a shipment via e-mail, fax or mail is subject to a charge which will be assessed to the shipper. Refer to page 114 for charges and details.

UPS Delivery Confirmation, Signature Required and Adult Signature Required* (Domestic)

– Confirmation of delivery for domestic packages can be combined with either Signature Required or Adult Signature Required. Refer to page 111 for charges and details.

UPS Delivery Confirmation, Signature Required and Adult Signature Required** (International, including Puerto Rico)

–U  PS Delivery Confirmation is included with Signature Required and Adult Signature Required; UPS Delivery Confirmation is not available separately. Refer to page 111 for charges and details.

Signature Tracking®

– Web-based enhanced shipment tracking for instant access to Proof of Delivery information, including a digital signature image and full delivery address. – Available at no charge. – Sign up at myups.com­®. Once logged in, go to the Support tab, select Tracking and then select Signature Tracking under the Tools and Resources area.

Verbal Confirmation of Delivery

– To confirm delivery of your shipment, a UPS representative will call the preferred contact telephone number listed on your UPS Next Day Air® Early package.

*Available by using WorldShip®, UPS® Internet Shipping, UPS CampusShip®, UPS MobileTM, the UPS® Developer Kit or a UPS Ready® solution meeting the most current specifications set forth in the UPS Guide to Labeling. The shipper selects “Adult Signature Required” under “Delivery Confirmation,” and a UPS Smart Label ® is printed with all necessary information included. Delivery confirmation information is available online or by mail. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information. **Available by using WorldShip or a UPS Ready solution meeting the most current specifications set forth in the UPS Guide to Labeling. The shipper selects “Adult Signature Required” under “Delivery Confirmation,” and a UPS Smart Label is printed with all necessary information included. Delivery confirmation information is available online or by mail. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

Now you can efficiently and conven­ iently manage your package claims online. From this website you can: – Report a problem – Provide claim documentation – Check the status of a claim – Receive key status updates via e-mail – View and download claim history – Initiate a claim dispute – Access information about minimizing specific packaging problems that can result in lost or damaged packages – Contact UPS with questions

You can access the claim site by: – Visiting ups.com/claims – Going to the Customer Service section under the Support tab on ups.com® Plus, the ability to manage your claims has been integrated into systems you already use: – Tracking on ups.com: If there is a problem with your package, you will see a link under “Claim Information” on the detailed tracking result page. This link will allow you to report a lost or damaged package or missing C.O.D.

– Quantum View Manage®: If you are a subscriber, you will see a link on the Shipment Progress page to “report a lost or damaged package.” For UPS Worldwide Express Freight® claims, call 1-800-782-7892.

Tracking and Payment

Manage Your Claims

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Reviewing Your Invoice Viewing, Downloading, Paying and Managing Your Invoice UPS offers a number of options for viewing, downloading, paying and managing your invoice. You may want to consider one of our information-rich electronic invoice formats, designed to help your company allocate and reconcile UPS charges more effectively. To learn more or enroll in these options, visit ups.com/billing or call 1-800-PICK-UPS®. Solutions

Description

Benefits

UPS Billing Center

– A secure, easy-to-use web­site that allows you to view, pay and request adjustments to your invoice online. – P rovides invoices electronically through online reporting, customized reports, or downloading a file of your invoice similar to UPS Billing Data in PDF, CSV (32 and 250 elements), or XML formats. – T o learn more, visit ups.com/billing.

– An electronic alternative to receiving paper bills for package and freight services, including Brokerage and UPS Mail Innovations®. – Receive invoices faster. – S et up/arrange to have payments sent electronically, eliminating the printing and mailing of checks. – Access to supporting brokerage documents (e.g., Commercial Invoice) for U.S. import shipments. – Create/download summary or detailed reports to improve cost allocation for package shipments.* – Print as much or as little of the invoices as needed. – Electronic filing of invoices saves time and space.

UPS Billing Data

– UPS Billing Data is a detailed electronic billing file that can be received in a CSV, XML or EDI 210 format. – T o learn more, visit ups.com/billing.

– An electronic alternative to receiving paper bills for package and freight services. – Receive invoices faster. – Allows the integration of UPS billing information into accounting and other business applications. – Facilitates faster and easier invoice reconciliation, cost allocation and accounts payable processes.

UPS Billing Analysis Tool

– T he UPS Billing Analysis Tool uses the CSV file format to create professional and time-saving reports. – T o learn more, visit ups.com/billing.

– Through a series of standardized reports, this tool converts the UPS Billing Data CSV file into useful information to help manage your shipping costs.

UPS Paper Bill

– Receive a summary or detailed paper bill sent via the U.S. Mail.

– Does not require a computer to review shipping charges.

*Not available for Air Freight and UPS Worldwide ExpeditedTM Ground Freight.

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Reviewing Your Invoice   137

Reviewing Your Invoice PACKAGE

UPS Billing and Payment Schedules Schedules

Description

Billed Weekly/Pay Weekly

–R  eceive an invoice weekly and pay weekly. – P ayment is due within the terms stated on the invoice. –A  late payment fee will be assessed on balances that are 14 days past due. – P ayment can be made by Electronic Funds Transfer, credit card or check. – E lectronic Payment options are available via the UPS Billing Center.

Billed Weekly/Pay Monthly

– Receive an invoice weekly but pay only once a month. – A prepayment equal to four weeks’ average shipping charges must be made and will remain on account with UPS. – P ayment is due within the terms stated on the invoice. –A  late payment fee will be assessed on balances that are 14 days past due. – P ayment can be made by Electronic Funds Transfer or check. – E lectronic Payment options are available via the UPS Billing Center.

Billed Monthly/Pay Monthly*

–R  eceive an invoice monthly and pay monthly. –A  prepayment equal to four weeks’ average shipping charges must be made and will remain on account with UPS. – T o avoid a prepayment, a Credit Extension Fee can be charged based on your annual shipping charges and is subject to change annually. – E stablishing an Electronic Funds Transfer payment option allows you to avoid a prepayment and the Credit Extension Fee. – P ayment is due within the terms stated on the invoice. –A  late payment fee will be assessed on balances that are 14 days past due. – P ayment can be made by Electronic Funds Transfer or check. – E lectronic Payment options are available via the UPS Billing Center.

*Monthly billing is limited to customers with average shipping charges of $200.00 or less per week. To be eligible for the Credit Extension Plan, you must use UPS transportation services solely for business, commercial or agricultural purposes. The first-year fee is $45.00. The fee for each following year will be based on yearly revenue. If the yearly revenue is under $15,600.00, the fee will be $45.00. If the yearly revenue exceeds $15,600.00, the fee will be the actual yearly revenue multiplied by .0163.

Tracking and Payment

Notes: – UPS reserves the right to approve billing and payment schedules and payment methods requested. – The “UPS Tariff/Terms and Conditions of Service – United States” (beginning on page 140 or available at ups.com®) contains provisions for a late payment fee on past-due balances (including, without limitation, any previously assessed, but unpaid, late payment fees). – The shipper should check with its bank to ensure that there are no fees for electronic transactions.

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Reviewing Your Invoice Solutions for Managing Your Invoice UPS offers a variety of options to help you manage your shipping costs by allowing you to determine who pays what portion of the shipping charges.

UPS Billing/Payer Options Options

Description

PACKAGE, AIR FREIGHT, LESS-THAN-TRUCKLOAD AND UPS WORLDWIDE EXPEDITEDTM GROUND FREIGHT Bill Shipper (Prepaid)

– Shipper’s UPS account is billed for shipping charges.

Bill Receiver (Freight Collect)

– Receiver’s UPS account is billed for shipping charges.

Bill Third Party

– A third party’s UPS account is billed for shipping charges.

INTERNATIONAL PACKAGE Free Domicile

– The shipper pays all costs of delivery, including customs clearance fees, directly to the door of the consignee.

Split Duty and Tax

– Shipper’s UPS account is billed for shipping charges and duties. – Receiver’s UPS account is billed for all taxes.

AIR FREIGHT AND UPS WORLDWIDE EXPEDITED GROUND FREIGHT Shipper’s Check Received – Delivery Duties Paid (DDP)* – Delivery Duties Unpaid (DDU)*

Fees vary by country and seller’s charges. Importer is responsible for fees that vary by country.

*For a quoted price, the seller/exporter clears the goods for export and is responsible for making them available to the buyer at the named place of destination cleared for import, but not unloading them from the transport vehicle. For international shipments, the above billing options can be used in combination with one another, allowing the shipper, receiver or third party to be billed for all or part of the shipping charges. International shipping charges typically include the cost of trans­por­­ta­tion, duties, brokerage fees and taxes. Unless otherwise specified at the time of shipping, shipping charges are billed to the shipper. In the event of non-payment by the consignee or third party, the charges are billed to the shipper.

Managing Inbound Charges Control who can and cannot bill ship­ping charges to your UPS account number. There are two convenient ways to manage this process. Select the option that is appropriate for your business needs.

– Allow any shipper to bill shipping charges to your UPS account number, except for certain shippers you wish to exclude.

–A  llow only certain shippers to bill shipping charges to your UPS account and exclude all others.

Consolidated Payment Plans can be created for UPS domestic, export and import invoices.

To learn more about Consolidated Payment Plans, call 1-800-PICK-UPS®.

To begin controlling your inbound charges, go to ups.com/billing.

Consolidated Payment Plans A Consolidated Payment Plan offers a con­venient way to aggregate UPS invoices for multiple UPS account num­ bers into a single invoice for payment.

Managing Additional Charges Additional charges can occur when shipments are not processed properly.

Tips for avoiding these charges may be found at ups.com/avoidcharges.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 143 of 367

How To Use This Guide Section 1

CHOOSING A SERVICE

Section 2 Preparing a SHIPMENT

Pages 3-9

Pages 10-24

Section 3

DETERMINING THE RATE

Pages 25-132

Section 3

TRACKING AND PAYMENT

Pages 133-138

Section 5 UPS Tariff/terms and conditions of service – united states Essential information is provided regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages in the United States. n Table of Contents for UPS Tariff/Terms and Conditions of Service – United States Pages 140-141 n UPS Tariff/Terms and Conditions of Service – United States Pages 142-170

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140

Updated January 6, 2016

UPS® Tariff/Terms and Conditions of Service – United States TABLE OF CONTENTS 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

11. Timely Upload of PLD . . . . . . . . . . . . . . . . . . . . . . . 152

2. Definitions Used. . . . . . . . . . . . . . . . . . . . . . . . . . . 142

12. ZIP CodeTM/Postal Code Information . . . . . . . . . . . 152

3. Commodities Handled and Restrictions on Service. . . . . . . . . . . . . . . . . . . . . . 3.1 Items Not Accepted for Transportation . . . . . . . . 3.2 Maximum Values . . . . . . . . . . . . . . . . . . . . . . . . 3.3 Prohibited by Law . . . . . . . . . . . . . . . . . . . . . . . 3.4 Alcoholic Beverages. . . . . . . . . . . . . . . . . . . . . . 3.5 Biological Materials. . . . . . . . . . . . . . . . . . . . . . 3.6 Firearms and Ammunition . . . . . . . . . . . . . . . . . 3.6.1 Firearms . . . . . . . . . . . . . . . . . . . . . . . . . . 3.6.2 Ammunition . . . . . . . . . . . . . . . . . . . . . . . 3.7 Food Transport; Assumption of Legal Responsibility. . . . . . . . . . . . . . . . . . . . 3.8 Hazardous Materials Service . . . . . . . . . . . . . . . 3.9 Dry Ice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10 Limited Quantity/ORM-D Packages . . . . . . . . . 3.11 H  azardous Waste, Mercury, and Mercury-Containing Waste. . . . . . . . . . . . . 3.12 Live Animals. . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13 Perishable Commodities. . . . . . . . . . . . . . . . . . 3.14 Pharmaceuticals. . . . . . . . . . . . . . . . . . . . . . . . 3.15 Portable Electronic Devices . . . . . . . . . . . . . . . 3.16 Tobacco Products. . . . . . . . . . . . . . . . . . . . . . .

13. P.O. Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

146 146 147 148

21. Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

148 148 148 148 148 148

25. Delivery Attempts; UPS Access PointTM Locations. . 154

4. Provisions for Export and Customs Clearance of International Shipments. . . . . . . . . . . . . . . . . . . 4.1 Electronic Export Information. . . . . . . . . . . . . . . 4.2 Certificate of Origin. . . . . . . . . . . . . . . . . . . . . . 4.3 UPS Paperless® Invoice Service.. . . . . . . . . . . . . 4.4 Pre-Release Notification for Import Shipments. . . 4.5 Record-Keeping. . . . . . . . . . . . . . . . . . . . . . . . .

149 150 150 150 150 150

143 144 144 145 145 145 145 145 146

14. UPS Customer Center and UPS Worldwide Express Freight® Center. . . . . . . . . 152 15. Third-Party Retailer . . . . . . . . . . . . . . . . . . . . . . . . 152 16. UPS Access PointTM Locations. . . . . . . . . . . . . . . . . 152 17. Pickup Services – S cheduled. . . . . . . . . . . . . . . . . . 152 18. UPS On-Call Pickup® Service . . . . . . . . . . . . . . . . . 153 19. Saturday Pickup; Processing Fee . . . . . . . . . . . . . . 153 20. Drop Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 22. Direct Delivery Only Surcharge. . . . . . . . . . . . . . . . 153 23. Residential Surcharge. . . . . . . . . . . . . . . . . . . . . . . 154 24. Delivery Area Surcharge. . . . . . . . . . . . . . . . . . . . . 154 26. Hold for Pickup and Hold at Location Services. . . . 154 27. Shipper Release . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 28. UPS carbon neutral. . . . . . . . . . . . . . . . . . . . . . . . . 154 29. UPS Delivery Intercept® Service. . . . . . . . . . . . . . . 154 30. Delivery Change Requests . . . . . . . . . . . . . . . . . . . 155

5. UPS Import Control® Service. . . . . . . . . . . . . . . . . . 150 6. Right of Inspection. . . . . . . . . . . . . . . . . . . . . . . . . 151 7. Refusal of Service. . . . . . . . . . . . . . . . . . . . . . . . . . 151

31. Correction of Addresses . . . . . . . . . . . . . . . . . . . . . 155 32. Saturday Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . 155 33. Delivery Confirmation Services . . . . . . . . . . . . . . . 33.1 Delivery Confirmation (domestic only). . . . . . . 33.2 Delivery Confirmation Signature Required (domestic and international) . . . . . . . . . . . . . . 33.3 Delivery Confirmation Adult Signature Required (domestic and international). . . . . . .

156 156 156 156

8. Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

34. UPS Next Day Air Early Verbal Confirmation of Delivery. . . . . . . . . . . . . . . 156

9. Use of UPS-Provided Materials and Services . . . . . 151

35. Proof of Delivery (P.O.D.) . . . . . . . . . . . . . . . . . . . . 156

10. Use of UPS Electronic Information Systems . . . . . . 151

36. Tracking/Tracing and Refund Request Charge. . . . 156



37. Special Handling of Undeliverable Shipments; Refused Shipments Returned. . . . . . . . . . . . . . . . . 156

®

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UPS Tariff/Terms and Conditions of Service – United States   141

UPS® Tariff/Terms and Conditions of Service – United States TABLE OF CONTENTS (continued) 38. C.O.D. Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38.1 Preparation and Listing of C.O.D. Packages. . . . 38.2 Responsibility for C.O.D.s. . . . . . . . . . . . . . . . . 38.3 Consignee’s Checks in Payment of C.O.D.s. . . . 38.4 C.O.D. Package of $10,000 or More . . . . . . . . . 38.5 Acceptance of Personal Check. . . . . . . . . . . . . 38.6 C.O.D. Remittance Verification. . . . . . . . . . . . . 38.7 Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . 38.8 Charges for C.O.D. Collections . . . . . . . . . . . . . 38.9 Remittance of C.O.D.s . . . . . . . . . . . . . . . . . . .

156 156 157 157 157 157 157 157 157 157

39. UPS Returns® Services . . . . . . . . . . . . . . . . . . . . . . 158 40. UPS Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40.1 Daily Rates and Retail Rates. . . . . . . . . . . . . . . 40.2 Letter Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . 40.3 Pak Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40.4 UPS 10 KG Box® and UPS 25 KG Box® Rates . . . 40.5 Private Express Statutes. . . . . . . . . . . . . . . . . . 40.6 Rates for Large Packages; Large Package Surcharge. . . . . . . . . . . . . . . . . 40.7 Over Maximum Limits Charge. . . . . . . . . . . . . . 40.8 Additional Handling Charge. . . . . . . . . . . . . . . 40.9 Oversize Pallet Handling Surcharge . . . . . . . . .

158 158 158 159 159 159 159 159 159 159

41. Fuel Surcharges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

52. UPS Service Guarantee. . . . . . . . . . . . . . . . . . . . . . 163 52.1 Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 52.2 Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 53. Claims and Legal Actions: Individual Binding Arbitration of Claims. . . . . . . . .164 53.1 Making Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 53.2 Acknowledgment of Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 166 53.3 T ime Limit for Filing Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 166 53.4 Investigation of Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 167 53.5 Salvage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 53.6 D  isposition of Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 167 54. Responsibility for Loss or Damage . . . . . . . . . . . . . 54.1 Maximum Declared Values. . . . . . . . . . . . . . . . 54.2 Liability Limits. . . . . . . . . . . . . . . . . . . . . . . . . 54.3 Exclusions from Liability. . . . . . . . . . . . . . . . . .

167 168 169 169

55. Data Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 56. Incorporation of Documents; Waiver; Future Changes . . . . . . . . . . . . . . . . . . . . . 170

42. Manual Processing Charges . . . . . . . . . . . . . . . . . . 159 43. Third Party Billing Service . . . . . . . . . . . . . . . . . . . 159 44. Billing Options for Domestic Shipments. . . . . . . . . 160 45. Billing Options for International Shipments. . . . . . 160 46. Bill My Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 47. Disbursement Fee. . . . . . . . . . . . . . . . . . . . . . . . . . 160 48. Currency Conversion Rate. . . . . . . . . . . . . . . . . . . . 160 49. Missing/Invalid Account Number or Refusal Fee. . . 160 50. Shipping Charge Corrections; Audit . . . . . . . . . . . . 160 51. Payment of Charges . . . . . . . . . . . . . . . . . . . . . . . . 51.1 Invoice Adjustment. . . . . . . . . . . . . . . . . . . . . . 51.2 Alternative Payment Plans. . . . . . . . . . . . . . . . 51.3 Late Payment Fee. . . . . . . . . . . . . . . . . . . . . . .

Tariff/Terms and Conditions



160 161 161 163

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UPS® Tariff/Terms and Conditions of Service – United States 1. Introduction The following contains the general terms and conditions of contract under which United Parcel Service® (“UPS”) is engaged in the transportation of Package shipments itself and jointly through inter­change with its affiliates via the services described below. The UPS Tariff/Terms and Conditions of Service (“Terms”) are effective on the date set forth above and are subject to change without prior notice. The Terms are published periodically in printed form in the UPS Rate and Service Guide (“Service Guide”) and electronically on the UPS website (ups.com®). The most current and controlling version of the Terms is published at www.ups.com/ terms. In tendering a Shipment for service, the Shipper agrees that the version of the Terms and the applicable Service Guide in effect at the time of shipping will apply to the Shipment and its transportation. The Terms apply to the following services:* – UPS Air Services –U  PS Hundredweight Service Air Services ®

– UPS 3 Day Select® –U  PS Hundredweight Service® UPS 3 Day Select® – UPS® Ground – UPS® Ground with Freight Pricing – UPS Hundredweight Service® Ground – UPS Returns® Services “UPS Air Services” includes: – UPS Next Day Air® Early – UPS Next Day Air® – UPS Next Day Air Saver® – UPS 2nd Day Air A.M.® – UPS 2nd Day Air®  *The Third Party Billing Service fee described in Section 43 applies to all UPS services worldwide, regardless of origin or destination. **Refer to http://compass.ups.com/ups-holidaycalendar/ for service limitations applicable to the day after Thanksgiving Day. Note: Visit ups.com for guarantee details, service availability, delivery time commitments or to request a pickup.

“UPS Hundredweight Air Services” includes: – UPS Hundredweight Service® UPS Next Day Air® – UPS Hundredweight Service® UPS Next Day Air Saver® –U  PS Hundredweight Service® UPS 2nd Day Air A.M.® –U  PS Hundredweight Service® UPS 2nd Day Air® The Terms apply to the following international services: – UPS Worldwide Express Plus® – UPS Worldwide Express NA1® – UPS Worldwide Express® – UPS Worldwide Express Freight® – UPS Worldwide Saver® – UPS Worldwide Expedited® – UPS 3 Day Select® from Canada – UPS® Standard services

2. Definitions Used –“  Alaska and Hawaii Rates” refer to the effective UPS Rates for Shipments originating in Alaska and Hawaii pub­ lished in the effective Service Guide for Alaska and Hawaii, or Retail Rates established by UPS for the service selected by the Shipper that apply to the Shipper and the Package, and are in effect at the time of shipping, plus any additional charges or rates for non­standard service, additional or non­standard usage, and any other additional charges referenced within the Terms or the Service Guide, or those applicable additional rates set out in any customized contracts. – “Business day” means Monday through Friday except the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day (December 25), and New Year’s Eve.** – “Charges” means all applicable trans­ portation and other charges including, but not limited to, all applicable acces­­ sorial charges, brokerage service fees, surcharges, additional handling charges and late payment fees. Any such Charges, including but not limited to any sur­ charges, are not intended solely to cover

the cost of pro­­viding service and may result in profit to UPS. – “Claimant” means any person assert­ ing any claim in any forum for legal or equitable relief – including, but not limited to, any claim for damages, refunds, credits, injunctive relief, and declaratory relief – arising out of or related to the provision of services by UPS. – “C.O.D.” means for all purposes Collect on Delivery. – “Commercial” refers to any address that is not Residential. – “Daily Rates” and “Retail Rates” refer to the effective UPS Rates for Shipments originating in the 48 contig­ uous United States established by UPS for the service selected by the Shipper that apply to the Shipper and the Package, and are in effect at the time of shipping, plus any additional charges or rates for nonstandard service, or additional or nonstandard usage, and any other additional charges referenced within the Terms or the Service Guide, or those applicable additional rates set out in any customized contracts. Effective December 28, 2015, “Daily Rates” shall also be deemed to mean “Standard List Rates.” – “Delivery” shall be deemed to include, but not be limited to any of the follow­ ing: (1) delivery to the Consignee or the Consignee’s actual or apparent agent or representative, or pursuant to Consignee’s instructions, (2) delivery to the address or location specified in the UPS Shipping System or, to any person present at such address, (3) delivery to an alternate address or location, including to a UPS Access Point™ location, (4) delivery in accordance with trade custom or usage, (5) deliv­ ery pursuant to UPS’s driver release procedures, (6) delivery pur­suant to UPS’s Shipper Release procedures, or (7) delivery otherwise permitted under the Terms. – “Drop Shipment” means any Shipment tendered pursuant to a written agree­ ment or prior arrangement between UPS and a specific Shipper that permits the Shipper to tender quantities of

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UPS® Tariff/Terms and Conditions of Service – United States individual Packages directly to UPS at a UPS pre-approved designated location.

– “Third Party” means any party that is not the Shipper or Receiver/Consignee.

– “Letter Rates” refers to the UPS Rates applicable to single package Shipments using UPS Express® Envelope or UPS® Letter packaging containing corres­pon­d­ence, urgent documents, or elec­tronic media, with an actual weight of eight (8) ounces or less. (“UPS Express® Envelope” and “UPS Letter” may be referred to interchangeably.)

– “Third-Party Retailers” means loca­ tions of The UPS Store® centers, UPS Authorized Shipping Outlet locations, and UPS Alliance Locations (located within Office Depot® and Staples® retail locations). UPS may designate certain Third-Party Retailers as UPS Access Point™ locations, as that term is defined below, but all terms and conditions applicable to Third-Party Retailers set forth herein shall continue to apply, regardless of such designation.

– “Package” means any container and its contents, and includes a UPS Express® Envelope, as well as any article that may be handled without packaging if the handling thereof can be accom­ plished in a reasonably safe and practicable manner. –“  Perishable Commodity” refers to a perishable commodity or a commodity requiring protection from heat or cold, including, but not limited to, live animals, foods, dry ice, flowers, biological materials. –“  Receiver” or “Consignee” refers to the party to whom the Shipment is being sent. –“  Residential” refers to an address that is a home, including, but not limited to, a business operating out of a home. If an address can be construed as either Residential or Commercial, then it will be considered Residential. –“  Shipment” means one or more Pack­ ages, or one or more pallets in UPS Worldwide Express Freight® service, shipped under a single Source Docu­ ment or UPS Automated Shipping System entry to one Receiver.

 UPS® Automated Shipping System,” –“ “Source Document” and “PLD Upload.” Source Document means a shipping document provided by UPS for the purpose of tendering a Shipment to UPS for transportation. UPS Automated Shipping System means WorldShip® technology, UPS CampusShip® tech­ nology, UPS® Internet Shipping, UPS marketplace shipping, UPS® Developer Kit, iShip® technology, UPS Host Access, or an approved UPS Ready® solution that meets UPS requirements at the time of Shipment. PLD Upload means the transmission to UPS of Package manifest information, includ­ ing without limitation, by Host Manifest Upload and Electronic Manifest Tool. The term “UPS Automated Shipping System,” “Source Document” and “PLD Upload,” individually or col­lec­ tively, are sometimes referred to by the term “UPS Shipping System.”

– “UPS Rates” refers collectively to Daily Rates (which are inclusive of Standard List Rates), Retail Rates, Alaska and Hawaii Rates, Letter Rates, Pak Rates, and UPS 10 KG Box® and UPS 25 KG Box® Rates. – “UPS Returns® Services” refers col­ lectively to UPS Authorized Return Service®, Print Return Label, Electronic Return Label, and Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup Attempts, UPS Returns® on the Web, UPS Returns® Flexible Access, and UPS Returns® Exchange. – “UPS Smart Label®” tag as defined here and described in the UPS Guide to Labeling includes but is not limited to the MAXICODE, postal code bar code, current UPS Routing Code, appropriate UPS service level icon, and UPS 1Z tracking number bar code. – “UPS Worldwide Express Freight® Center” means a UPS facility where Shippers may tender UPS Worldwide Express Freight® pallets to UPS for transportation, and a Consignee or other recipient may receive pallets.

3. Commodities Handled and Restrictions on Service UPS holds itself out to transport general com­modities, as usually defined, subject to the following restrictions. The Shipper agrees to indemnify, defend, and hold harmless UPS and its affiliated companies, their officers, directors, employees, agents from all claims, demands, expenses, liabilities, causes of action, enforcement procedures, and suits of any kind or nature brought arising from or relating to a Shipment in violation of applicable law or regulation, or of these Terms.

Tariff/Terms and Conditions

– “Shipper” refers to the party holding the UPS account used to process and tender a Shipment to UPS or, if no account was used for the Shipment, then the party that contracted with UPS for the Shipment. The term Shipper does not include, for example, a party to whom a Shipment was Third Party or collect billed, the party who drops off a UPS Returns® Services package, or a party that uses another party’s account for a Shipment.

– A “UPS Access Point™” location is an independently owned and operated business or a location (including a UPS Access Point™ locker) designated as a UPS Access Point location by UPS where a Consignee or other recipient may, where available, receive a Package Delivery. Where available, Packages processed for shipment prior to tender using a UPS Shipping System may be tendered to a UPS Access Point™ location. Hours of operation and avail­ ability of staffing vary by location.

– “UPS Customer Center” means a UPS facility where Shippers may tender Packages to UPS for transportation, and a Consignee or other recipient may receive a Package Delivery.

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UPS® Tariff/Terms and Conditions of Service – United States 3.1 Items Not Accepted for Transportation No service shall be rendered in the transportation of any of the prohibited articles listed in the applicable Service Guide or the Terms. UPS does not accept for transportation, and Shippers are prohibited from shipping: – A rticles of unusual value, which shall be deemed to include, but are not limited to: • Any Package with an actual value of more than $50,000, except that the actual value of Packages declared in accordance with the Enhanced Maximum Declared Value provisions of Section 54.1 (“Maximum Declared Values”) cannot exceed $70,000; • Any pallet with an actual value of more than $100,000; • Coins, cash, currency, bonds, postage stamps, money orders, and negotiable instruments (such as drafts, bills of exchange, or promissory notes, but excluding checks); • Unset precious stones, and industrial diamonds; • Any article that contains more than 50 percent by weight of gold or platinum, or any combination thereof in raw form including, but not limited to, bullion, bars, or scraps of these metals. – Hazardous waste, defined as a solid waste that meets any of the criteria of the hazardous waste as described in 40 C.F.R. § 261.3; – Human remains, fetal remains, human body parts, or components thereof; – Common fireworks; – Replica or inert explosives or weapons that bear an appearance to actual explosives or weapons (except as a contractual service); – Packages containing marijuana, as that term is defined by 21 U.S.C. § 802(16), including marijuana intended for medicinal use;

–P  ackages with an actual weight of more than 150 pounds, or Packages that when measured to determine the billable weight exceed 108 inches in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] combined. If found in the UPS system, they are subject to one or more of the following additional charges: Over Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in addition to all other applicable Charges including, but not limited to, a Large Package Surcharge;

accept, including when such Shipments are tendered for transportation at UPS Customer Centers, UPS Worldwide Express Freight® Centers, UPS Access Point™ locations, or any Third-Party Retailer.

– Without prior approval by UPS, UPS Worldwide Express Freight® pallets that exceed maximum size or weight restrictions (which vary by origin and destination) as set forth at http:// www.ups.com/media/en/wwef_max_ dim.pdf. Such pallets are subject to an Oversize Pallet Handling Surcharge.

– A ny Package with an actual value of more than $50,000, or $70,000 for Packages declared in accordance with the Enhanced Maximum Declared Value provisions of Section 54.1 (“Maximum Declared Values”);

– Shipments tendered (including preprocessed drop offs) to a Third-Party Retailer or UPS Access PointTM location containing any hazardous materials requiring shipping papers, firearms, or ammunition. These prohibitions also apply to shipments delivered to a Third-Party Retailer or UPS Access Point location, except for ammunition that satisfies all requirements for the shipment of ammunition set forth in Section 3.6.2 (“Ammunition”), includ­ ing qualifying for the exception for Limited Quantity/ORM-D packages; – U PS Returns® Services Shipments con­ taining hazardous materials (except for Limited Quantity/Other Regulated Materials Shipments (“ORM-D”) Ground Packages, as set forth below), or firearms, or requiring Delivery Confirmation Services; and – Any other items prohibited by the Service Guide, or on the ups.com® website. Shippers are prohibited from shipping and UPS will not accept for transporta­ tion Shipments containing articles that UPS is not authorized to accept or that UPS states in the Terms that it will not

UPS reserves the right, but is not required, to return to the Shipper any Shipment containing a prohibited article. Such return will be made solely at the Shipper’s risk and expense. 3.2 Maximum Values UPS does not accept for service Packages with values as set forth below:

– Packages with a value of $1,000 or more shipped via a Third-Party Retailer or UPS Access Point™ location if such Packages were processed for shipment using a UPS Shipping System prior to drop off at the Third-Party Retailer or UPS Access Point™ location or billed using Bill My Account; – Packages processed for shipment prior to tender using a UPS Shipping System and tendered to a UPS driver with a value of more than $1,000, unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package and signed by the driver upon tender of the Package; – Packages shipped or delivered to a UPS Access Point™ location with a value of $5,000 or more; – Domestic Packages with a value of more than $1,000 returned via Print Return Label, Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services; – International Shipments with a value of more than $1,000 per Package or pallet returned via UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup Attempt, or 3 UPS Pickup Attempts Return Services (including

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UPS® Tariff/Terms and Conditions of Service – United States via UPS Returns® on the Web) unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Shipment and signed by the driver upon tender of the Shipment; – International UPS Import Control® Shipments with a value of more than $1,000 per Package or pallet unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Shipment and signed by the driver upon tender of the Shipment; – Packages with a value of more than $500 shipped via a UPS Drop Box; – Prepaid Letters with a value of more than $100; – Packages with a value of more than $999 when Shipper Release is selected; – Packages with a C.O.D. amount in excess of $500 shipped via a UPS Drop Box; – International Shipments containing jewelry (not including costume jewelry) having a value of more than $500 per Package or pallet or, effective January 4, 2016, a value of more than $2,500 per Package or pallet for Shipments tendered to eligible destinations set forth at ups.com/jewelry; – U PS Worldwide Express Freight® Service Shipments having a value of more than $100,000 per pallet.

3.4 Alcoholic Beverages Packages containing alcoholic bever­ ages (wine, beer, or spirits) are accepted for transportation only as a contractual service and only from Shippers who are licensed and authorized under applicable

UPS reserves the right to dispose of any alcoholic beverages tendered for ship­ ment which Shippers are prohibited from shipping, which UPS is not authorized to accept, which UPS states that it will not accept, or which UPS has a right to refuse. UPS reserves the right to discon­ tinue service to any Shipper for, among other reasons, tendering a Package con­ taining alcoholic beverages that does not comply with all applicable laws or the Terms. 3.5 Biological Materials UPS accepts Packages containing “Biological Substance, Category B” as defined in 49 C.F.R. § 173.134, which are prepared in accordance with all aspects of 49 C.F.R. § 173.199. Transportation of other biological materials is limited, must be prearranged, and will only be provided under the following conditions: the Shipper has received prior written authorization from UPS for the specific Package tendered;

and the Shipper requests service in accor­ dance with the conditions set forth in the written authorization from UPS for the Package tendered. Any Package containing biological materials shall be considered a Perishable Commodity. 3.6 Firearms and Ammunition UPS accepts Packages containing fire­ arms or ammunition only pursuant to the following limitations. 3.6.1 Firearms UPS accepts Packages containing fire­ arms (as defined by Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code) only (a) between licensed importers, licensed manufacturers, licensed dealers, and licensed collectors (as defined in Title 18, Chapter 44 of the United States Code), and government agencies; and (b) where not otherwise prohibited by federal, state, or local law from (i) an individual to a licensed importer, licensed manufacturer, licensed dealer or licensed collector; and (ii) from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector to an individual. The Shipper shall comply with and shall ensure that each Shipment containing firearms complies with all federal, state, and local laws applicable to the Shipper, recipient, and Package, including, without limitation, age restrictions. – The Shipper must use Delivery Con­ firmation Adult Signature Required service for each Package containing a firearm (including handguns). UPS, in its sole and unlimited discretion, may require the Shipper to select a UPS Next Day Air® delivery service for any Package containing a firearm. Handguns (as defined by 18 U.S.C. § 921) will be accepted for trans­portation only via a UPS Next Day Air delivery service. – Firearms (including handguns) are accepted for transportation only via Scheduled Pickup Service or at a UPS Customer Center. Firearms (including handguns) are not accepted for trans­ portation via UPS Drop Boxes or in response to a request for UPS On-Call Pickup® service, and are not eligible for

Tariff/Terms and Conditions

3.3 Prohibited by Law No service shall be rendered by UPS in the transportation of any Shipment that is prohibited by applicable law or regula­ tion of any federal, state, provincial, or local government in the origin or des­ tination country. It is the responsibility of the Shipper to ensure that a Shipment tendered to UPS, and any UPS Shipping System entry that the Shipper prepares for that Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable to the Shipment.

laws to ship alcoholic beverages. To receive service for Packages containing alcoholic beverages, the Shipper must enter into an approved UPS agreement for the transportation of wine, beer, or spirits, as applicable. For all Packages containing alcoholic beverages, the Shipper must use Delivery Confirmation Adult Signature Required service requesting an adult signature for each Package containing alcoholic beverages, and must affix a special UPS alcoholic beverages label to each Package. Except for UPS Delivery Intercept® requests, requests to reroute Packages containing alcoholic beverages are not available (including, but not limited to, Delivery Change Requests and UPS My Choice® requests). For all U.S. inbound import Shipments containing alcoholic bever­ ages, the Receiver must be licensed and authorized to receive the alcoholic bev­ erages. UPS does not accept Packages containing beer or spirits for Delivery to a consumer. It is the responsibility of the Shipper to ensure that a Package tendered to UPS does not violate any federal, state, or local laws or regulations applicable to the Package.

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UPS® Tariff/Terms and Conditions of Service – United States Delivery Change Requests (including, but not limited to, requests to hold for pickup) or UPS My Choice® requests, or drop-off or pickup at UPS Access Point™ locations or Third-Party Retailers. UPS Returns® Services are not available for Packages containing firearms. – Firearm parts, which do not constitute firearms as defined under federal law (including without limitation Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code), and which otherwise comply with federal, state, and local law, will be accepted for transportation. – Firearms (including handguns) and firearm parts are not accepted for shipment internationally. Replicas or simulated firearms are not accepted for shipment internationally except as a contractual service. See www.ups.com/content/us/en/ resources/ship/packaging/guidelines/ firearms.html or contact UPS for more information. 3.6.2 Ammunition UPS accepts ammunition for transporta­ tion where such ammunition constitutes “cartridges, small arms,” as defined in 49 C.F.R. § 173.59. The Shipper shall comply with and shall ensure that each Shipment containing ammunition com­ plies with all federal, state, and local laws applicable to the Shipper, recipient, and Package, including, without limita­ tion, age restrictions. – A mmunition will be transported only when packaged and labeled in compli­ ance with 49 C.F.R. § 172 (Hazardous Materials), and must be shipped in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials. Ammunition may not be shipped in the same package as a firearm. –T  o meet the exception for Limited Quantity/ORM-D, ammunition can be shipped via UPS Ground only within the 48 contiguous United States or UPS Ground Intra-Oahu and Intra-Alaska. All other allowable ammunition Ship­ments are accepted only on a contractual basis, and must

be prepared under the rules for a fully regulated hazardous material. See further details in Section 3.10 (“Limited Quantity/ORM-D Packages”). – A mmunition is not accepted for ship­ ment internationally. See www.ups.com/content/us/en/ resources/ship/packaging/guidelines/ firearms.html, www.ups.com/content/ us/en/resources/prepare/packaging/ guidelines/ammunition.html or contact UPS for more information. 3.7 Food Transport; Assumption of Legal Responsibility Shipments containing “food,” as defined in section 201(f) of the Federal Food, Drug, and Cosmetic Act, will be accepted for transportation only according to the following terms. Shipper assumes all responsibility with respect to establishing and maintaining all records required under 21 C.F.R. Part 1 Subpart J §§ 1.326-1.363. In so doing, Shipper assumes the legal responsibility under 21 C.F.R. § 1.363 for establish­ ing and maintaining records that would otherwise be required to be maintained by UPS. Shipper agrees its records will comply with 21 C.F.R. § 1.352 and shall identify the immediate recipient of the transported food; the origin and destination points of shipment; the date the Shipment is received and the date released; the number of Packages shipped; a description of the freight describing the type of food received and released; and the route of movement. Shipper agrees expressly to make all records required by 21 C.F.R. § 1.352 available to FDA as required by 21 C.F.R. § 1.361. Shipper commits, and recognizes that it has the responsibility, to ensure that all such records are maintained consistent with the record reten­ tion requirements provided in 21 C.F.R. § 1.360 and the record availability requirements provided in 21 C.F.R. § 1.363. Shipper agrees that within 45 days of the date of shipment, Shipper will obtain or request from UPS any information needed from UPS to satisfy Shipper’s respons­ibility to establish and maintain records. Shipper recognizes that the foregoing obligations with respect to establishing and maintaining

records cannot be terminated. Shipper expressly agrees to immediately assume responsibility to establish and maintain records as provided in this paragraph, regardless of any FDA-designated compliance date for any provision of 21 C.F.R. Part 1 Subpart J. 3.8 Hazardous Materials Service Hazardous Materials, defined as those materials regulated under Title 49 of the Code of Federal Regulations (49 C.F.R.) (excluding Limited Quantity/ Other Regulated Materials Shipments (“ORM-D”) Ground Packages, as ref­ erenced below), and Dangerous Goods, defined as those materials regulated by the International Civil Aviation Orga­ nization (ICAO) and published in the International Air Transport Association (IATA) Dangerous Goods Regulations (collectively referred to as “Hazardous Materials,” or “Dangerous Goods,” or “International Dangerous Goods”), are accepted for transportation only as a contractual service and in accor­ dance with the UPS Guide for Shipping Ground and Air Hazardous Materials, or the UPS Guide for Shipping International Dangerous Goods. To receive Hazardous Materials or Dangerous Goods service, the Shipper must sign and agree to the provisions set forth in an approved UPS agreement relating specifically to the transportation of Hazardous Materials, Dangerous Goods, or International Dangerous Goods (“Hazardous Materials Agreement”). Contact UPS for specific information, including a list of “Common Items That May Be Classified as Hazardous Materials.” An additional charge will be assessed for each Hazardous Materials Shipment. UPS may also assess an additional surcharge for Packages or pallets contain­ ing certain types of Hazardous Material. Applicable surcharges are described in the Service Guide and at the ups.com® website. It is the Shipper’s responsibility to deter­ mine if a Shipment contains a Hazardous Material and to properly classify, label, mark, and package it in accordance with applicable governmental regulations. When required, the Shipper is respon­ sible for ensuring that all of its employees

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UPS® Tariff/Terms and Conditions of Service – United States involved in the preparation of Hazardous Materials for transport are properly trained, tested, and certified in accor­ dance with 49 C.F.R. Part 172.700 through 172.704, or with IATA (Section 1.5) and for ensuring that a program exists for the retraining, testing, and certification as required by these rules. All packaging used by the Shipper for the transportation of Hazardous Materials, when required by regulation, must pass UN performance testing in accordance with 49 C.F.R. Part 178.602 through 178.609 or IATA (Section 6.0). The Shipper must use a software system, such as the most current version of WorldShip® software that is acceptable to UPS for the preparation of documents for shipping Hazardous Materials, or an alternative method determined by UPS in its sole and unlimited discretion to perform the same functions. UPS will provide Shippers, upon request, a list of vendors who provide acceptable software systems.

UPS reserves the right, in its sole and unlimited discretion and without prior notice to the Shipper, to dispose of any international Shipment containing Dangerous Goods refused by the Receiver or which for any other reason

The Shipper agrees to indemnify, defend, and hold harmless UPS, its parent cor­ poration, and affiliated companies, their officers, directors, employees, agents, and their successors and assigns, from all claims, demands, expenses (including reasonable attorney’s and consultants’ fees), liabilities, causes of action, enforce­ ment procedures, and suits of any kind or nature brought by a governmental agency or any other person or entity arising from or relating to the trans­ portation of a Hazardous Materials Shipment, from the Shipper’s breach of the Hazardous Materials Agreement or the Terms, or from the Shipper’s noncompliance with governmental laws or regulations applicable to the transporta­ tion of Hazardous Materials whether such action is brought by a governmental agency or other person or entity. Under no circumstances shall UPS be liable for special, incidental, or consequential damages arising from the transportation of a Hazardous Materials Shipment. Pursuant to 49 C.F.R. Part 173.30, in the event the Shipper loads any UPS vehicle, the Shipper agrees to segregate Hazardous Materials in accordance with 49 C.F.R. Part 177.848 and prop­ erly secure Hazardous Materials in accordance with 49 C.F.R. Part 177.834. UPS does not accept Hazardous Materials in any amounts that require placarding under 49 C.F.R. Part 172, Subpart F. The Shipper agrees not to tender Hazardous Materials to UPS in any amount for a single vehicle that would require placarding in accordance with 49 C.F.R. Part 172, Subpart F. UPS reserves the right to discontinue or terminate service immediately with respect to the transportation of Haz­ ardous Materials if the Shipper fails to comply with any provisions of the Terms, or any applicable government regulations (including Limited Quantity/ ORM-D Shipments that are tendered without the proper shipping documenta­ tion). If a Shipper tenders an undeclared Hazardous Materials Shipment to UPS, UPS shall not be liable for the Shipment in the event of loss, damage, delay, or

misdelivery, nor shall UPS be liable for any special, incidental, or consequential damages. If the Shipper ships Hazardous Materials from more than one location, and the Shipper fails to comply with any provisions of the Terms, the Hazardous Materials Agreement, or any governmental regulations, UPS may, in its sole and unlimited discretion, terminate all of the Shipper’s shipment locations or limit such termination to those locations where the failure to comply occurred. Shippers are prohibited from shipping and UPS will not accept for trans­ portation Shipments containing any Hazardous Materials requiring ship­ ping papers (defined as those materials regulated under Title 49 of the Code of Federal Regulations) or Dangerous Goods requiring Shipper’s Declara­ tion for Dangerous Goods documents, when such Shipments are presented for shipment at UPS Customer Centers, Third-Party Retailers, or UPS Access Point™ locations. Hazardous Materi­ als requiring shipping papers cannot be picked up via UPS On-Call Pickup® service, or retrieved via any UPS Returns® Service, except as a contractual service. UPS Ground with Freight Pricing service is not available for Hazardous Materials Shipments (unless the Package qualifies as a Limited Quantity/ORM-D Package as set forth in Section 3.10 (“Limited Quantity/ORM-D Packages”)). Additional terms applicable to the ship­ ment of Hazardous Materials are set forth in the UPS Guide for Shipping Ground and Air Hazardous Materials, and the UPS Guide for Shipping International Dangerous Goods, the terms of which are each incorporated here by this reference and available at http:// www.ups.com/content/us/en/resources/ ship/hazardous. 3.9 Dry Ice Packages containing dry ice (carbon dioxide, solid) as a refrigerant, but no other Hazardous Materials, are accepted for transportation within the United States via UPS Ground and UPS Air Services (provided such Packages are pre­ pared in accordance with all applicable governmental regulations) without a

Tariff/Terms and Conditions

UPS reserves the right to refuse to accept, to return, or to dispose of, in compliance with applicable laws and regulations, any Hazardous Material that it determines not to have been pre­ pared in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials, the UPS Guide for Shipping Inter­n ational Dangerous Goods, and all applicable governmental laws and regu­ lations. The Shipper agrees to reimburse UPS for any costs or expenses incurred as a result of any improperly packed or prepared Hazardous Materials which Shipper tenders to UPS. In addition, the Shipper agrees to reimburse UPS for any costs or expenses incurred by UPS if Hazardous Materials tendered by the Shipper are refused by the Shipper upon return or cannot otherwise be delivered for any reason including, but not limited to, wrong delivery address or refusal of Receiver to accept Delivery.

cannot be delivered. Shipper shall be responsible for all disposal fees.

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UPS® Tariff/Terms and Conditions of Service – United States Hazardous Materials Agreement. Pack­ ages containing Hazardous Materials that use dry ice (carbon dioxide, solid) as a refrigerant are accepted for trans­ portation within the United States via UPS Ground and UPS Air Services only as a contractual service. Any Package containing dry ice will be considered a Perishable Commodity. Packages containing dry ice may be tendered for shipment at The UPS Store® locations, where such services are available. A contract is required for all international Shipments of dry ice. 3.10 Limited Quantity/ ORM-D Packages Limited Quantity/ORM-D Packages are accepted for transportation without Hazardous Materials shipping papers and without a contract, only within the 48 contiguous United States via UPS Ground, UPS Ground with Freight Pricing service, and UPS Hundredweight Service® Ground, and via UPS Standard to Canada and UPS Ground Intra-Alaska and Intra-Oahu services, when properly classified, packaged and marked, pro­ vided the Shipper has reviewed the required checklist and service restric­ tions with a UPS representative. Limited Quantity/ORM-D Packages shipped via UPS Air Services and UPS 3 Day Select® within the United States and Puerto Rico are accepted for transportation on a con­ tractual basis only. Limited Quantity/ ORM-D Packages containing ammu­ nition are not accepted for shipment internationally. 3.11 Hazardous Waste, Mercury, and Mercury-Containing Waste Packages containing hazardous waste, defined as a solid waste that meets any of the criteria of hazardous waste as described in 40 C.F.R. § 261.3, are not accepted for transportation. UPS’s acceptance for transportation of any elemental mercury, mercurycontaining material, or used mercurycontaining device (including, but not limited to, medical devices, spent fluorescent lamps, thermostats, or thermometers) is limited, must be pre­ arranged, and will only be provided pursuant to prior written authorization from UPS upon satisfaction of certain

requirements including appropriate packaging and financial assurances.

14 C.F.R. § 91.21, 14 C.F.R. § 121.306, or 47 C.F.R. § 15.521(a).

3.12 Live Animals UPS provides service on a limited basis for some types of live animal Shipments. (The term “animal” as used here refers to anything living, except plants.) Live animals may be shipped only pursuant to the restrictions and conditions set forth on the ups.com® website regarding Shipping Live Animals. A live animal Shipment will be considered a Perishable Commodity. Access http://www.ups.com/ content/us/en/resources/ship/packaging/ guidelines/animals.html or contact UPS for information regarding shipping live animals.

3.16 Tobacco Products Shipments containing tobacco or tobacco products, as those terms are variously defined under applicable state law (“Tobacco Product Shipments”), are accepted for transportation only from Shippers who are licensed and authorized to ship tobacco and tobacco products pursuant to applicable laws. UPS does not provide pick-up service from any person or entity included in the Bureau of Alcohol, Tobacco, Firearms and Explosives PACT Act – Non-Compliant List. Tobacco Product Shipments shipped to a consumer will only be accepted for transportation as a contractual service. However, because UPS prohibits Shipments of cigarettes to consumers under any circumstances, UPS does not offer a contractual service for the delivery of cigarettes to con­ sumers. To receive service for Tobacco Product Shipments shipped to a con­ sumer, the Shipper must sign and agree to the provisions set forth in an approved UPS agreement for the transportation of tobacco products. For all other service for Tobacco Product Shipments, the Receiver must be licensed and authorized to receive tobacco or tobacco products pursuant to all applicable federal, state, provincial, or local laws or regulations, and the Shipment must conform to the terms, conditions, restrictions, and prohibitions set forth at www.ups.com/ tobacco at the time of shipping. It is the responsibility of the Shipper to ensure that a Shipment tendered to UPS, includ­ ing a Tobacco Product Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable to the Shipment.

3.13 Perishable Commodities UPS does not provide a protective service for the transportation of Perishable Commodities. Such commodities will be accepted for transportation solely at the Shipper’s risk for any damage arising from the perishable nature of the item. Shippers shall not file claims for, and UPS shall not be liable to Shippers or any third parties for, any damage arising from the transportation of Perishable Commodities arising from exposure to heat or cold or the perishable nature of the item, regardless of whether the Shipment is delivered pursuant to an applicable UPS Service Guarantee or is delayed in transit. UPS reserves the right to dispose of any Shipment in the UPS system containing a Perishable Com­ modity that UPS deems in its sole and unlimited discretion to be of no value, unsafe or unsanitary. 3.14 Pharmaceuticals The Shipper shall comply with and shall ensure that each Shipment containing pharmaceutical products complies with all applicable federal, state, provincial, and local laws and regulations governing the dispensing, shipment or tender of shipment of pharmaceutical products. 3.15 Portable Electronic Devices UPS transports Shipments containing radio frequency identification devices (RFID), ultrawideband devices (UWB), and other portable electronic devices (PED) only when such devices are in an inactivated state or otherwise in compliance with applicable law including

UPS reserves the right to refuse to accept, transport, or deliver any Tobacco Product Shipment that UPS, in its sole and unlimited discretion, determines does not comply with UPS requirements for the shipment or any applicable law or regulation, and to discontinue any or all service to any Shipper for, among other reasons, tendering such a Ship­ ment. UPS reserves the right to dispose of any Tobacco Product Shipment that Shippers are prohibited from shipping,

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UPS® Tariff/Terms and Conditions of Service – United States that UPS is not authorized to accept, that UPS states that it will not accept, or that UPS has a right to refuse.

4. Provisions for Export and Customs Clearance of International Shipments

When an international Shipment is ten­ dered to UPS, UPS is thereby appointed as the agent for performance of customs clearance in the destination country to the extent allowed by law. The Shipper shall provide all Powers of Attorney and other authorizations required by applicable law for UPS to serve as the Shipper’s agent to perform customs clearance in the destination country. UPS is specified as the nominal Consignee for the purpose of designating a customs broker to perform customs clearance. Local authorities may require documen­ tation confirming that UPS has been designated as the nominal Consignee. Fines, penalties, liquidated damages, storage charges, or other expenses incurred as a result of an action by U.S. Customs and Border Protection (or any other U.S. or other country’s government agency regulating imports or exports), or as a result of the failure of the Shipper or Consignee to provide complete, true, and correct documentation, statements, or information required by the laws of the origin and destination countries (including the failure to obtain a required license or permit) will be charged to the Shipper or Consignee along with any applicable duties, fees, or taxes, and any applicable late payment fees assessed by UPS. Unless a written agreement between UPS and the Shipper specifies otherwise, UPS reserves the right in its sole and unlimited discretion to charge the Shipper or Consignee for any such fines, penalties, liquidated damages, storage charges, expenses, duties, fees, taxes, or late payment fees. Regardless of any such written agreement specifying otherwise, in the event of non-payment by the Consignee, the Shipper is liable for all Charges. The Shipper agrees to indemnify, defend, and hold harmless UPS, its parent cor­ poration, and affiliated companies, their officers, directors, employees, agents, and their successors and assigns, from any and all claims, demands, expenses,

or liabilities including, but not limited to, fines, penalties, liquidated damages, storage charges, duties, fees, taxes, late payment fees, or other money due, arising from the transportation, impor­ tation, exportation, or customs clearance of Shipments on behalf of the Shipper, or arising from the Shipper’s noncom­ pliance with the laws of the origin and destination countries, or UPS require­ ments applicable to the Shipment. UPS provides routine customs clearance through UPS Supply Chain Solutions® brokerage offices designated by UPS for handling customs clearance of Ship­ ments at no additional charge, except for UPS® Standard to and from Canada Shipments, for which a brokerage service charge applies. Other UPS Supply Chain Solutions® customs brokerage offices charge fees for the clearance of Pack­ ages and freight. For UPS Standard to Mexico, UPS Supply Chain Solutions® customs clearance is required. Failure to do so will result in Packages auto­ matically returned to Shipper. Additional charges may apply for complex customs clearance procedures, which include, but are not limited to, the following: – Clearance procedures involving a government agency other than U.S. Customs and Border Protection; – Customs Bonds; – Drawbacks; – Formal entries involving more than three tariff lines; – Live Entries; – Country of Origin Marking; or – Temporary Import Bonds (T.I.B.). UPS is under no obligation, unless the customer requests in writing and UPS agrees in writing, to undertake any preor post-importation action including, but not limited to, obtaining binding rulings, advising of liquidations, filing protests, or filing petitions for relief. UPS may prepay duties, fees, or taxes on behalf of the payer. For importa­ tion into the United States, a fee will be assessed and billed to the importer. A fee may also apply for shipments to other countries.

Tariff/Terms and Conditions

The Shipper (or the party tendering an international Shipment to UPS for service, referred to for purposes of this Section 4 as “Shipper”) is responsible for compliance with all applicable U.S. export control requirements, and must provide UPS with all documentation and information required by the laws of the origin and destination countries for export and import of Shipments (i.e., for export and customs clearance). The Shipper is responsible for deter­ mining export and import licensing or permitting requirements for a Shipment, obtaining any required licenses and permits, and ensuring that the Consignee is authorized by the laws of the origin and destination countries to receive the Shipment. The Shipper must regularly review its import and export transac­ tions and immediately notify UPS of any incorrect or incomplete information provided, including information filed with, or otherwise transmitted (whether in writing or electronically) to, a U.S. or other governmental agency. By tender­ ing an international Shipment for service and providing UPS with documentation (including any Source Documents), the Shipper certifies that the docu­men­tation includes all required licenses and permits, that the statements in that documenta­ tion and any other information that the Shipper provides to UPS relating to exportation and importation are com­ plete, true, correct, and in compliance with the laws of the origin and destina­ tion countries, and that the Consignee is authorized by the laws of the origin and destination countries to receive the Shipment. Furthermore, the Shipper understands that civil and criminal pen­ alties including seizure and forfeiture, may be imposed for failing to provide UPS with all required documentation, licenses, permits, statements, and infor­ mation, for making inaccurate, false, or fraudulent statements, or for violating U.S. or other country laws regulating exports or imports (see, e.g., 13 U.S.C.

§ 305; 18 U.S.C. §§ 545, 554 and 1001; 19 U.S.C. §§ 1595a and 1592; 22 U.S.C. § 401; and Subchapter C of 15 C.F.R. (i.e., The Export Administration Regulations)).

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UPS® Tariff/Terms and Conditions of Service – United States For any claims arising from import, export or customs clearance activities, the liability of UPS (including UPS Supply Chain Solutions) shall be limited to the lesser of (i) $50 per entry, filing, or transaction; or (ii) the amount of fees paid to UPS for such entry, filing, or transaction. 4.1 Electronic Export Information If Electronic Export Information (EEI) is required to be filed through the Auto­ mated Export System (AES) under the Foreign Trade Regulations of the U.S. Bureau of the Census (“Census”) (i.e., Part 30, 15 C.F.R.), and the Shipper has not filed the EEI and provided an Internal Transaction Number (ITN) to UPS to confirm that an EEI transaction was submitted to Census by the Shipper accepted and is on file in the AES, UPS will electronically file the required EEI on behalf of the Shipper, provided that all information required to file the EEI is supplied by the Shipper in the UPS Shipping System or other export docu­ mentation and UPS has received proper authorization or a Power of Attorney from the Shipper to complete and file the EEI. A processing fee will be assessed and billed to the Shipper. The Shipper is solely responsible for determining whether EEI is required to be filed through the AES for its shipment and for ensuring that the EEI is accurately and timely filed, whether by the Shipper or by UPS acting as the filing agent on behalf of the Shipper. 4.2 Certificate of Origin UPS may, based solely on information that the Shipper furnishes, prepare a Certificate of Origin for goods manu­ factured and originating within the United States on behalf of the Shipper when one is required but not included with the export documents provided by the Shipper. When authorizing UPS to prepare a Certificate of Origin, the Shipper certifies that the information it provides to UPS is complete, true, and correct and that the completed Certifi­ cate of Origin complies with the laws of each country where a claim will be made that the goods are manufactured and originate in the United States. A process­ ing fee will be assessed and billed to the Shipper.

4.3 UPS Paperless® Invoice Service A Shipper must register with UPS in advance of shipping to use UPS Paper­ less® Invoice service, where such services are available. By using UPS Paperless® Invoice service, the Shipper authorizes UPS to use the Shipper’s letterhead and electronic signature to prepare true, correct, and paperless commercial invoices that reflect, in all material respects, the Shipper’s sale transactions of merchandise to its buyers (i.e., the “Sold To” Parties) necessary to expedite in accordance with law the export and customs clearance of international Shipments. The Shipper shall provide to UPS in advance all required information including, but not limited to, the true and accurate price at which the merchan­ dise was sold to the “Sold To” Party, any required additions to customs value (e.g., dutiable commissions, royalty/license fees, assists, packing costs, and proceeds of subsequent sales), the currency of the sale, country of origin, terms of sale, the quantities, ultimate Consignee, and a complete commercial description of the merchandise. By using the service, Shipper represents and certifies that any paperless commercial invoice that UPS prepares is true and accurate, which means that it is, in all material respects, an electronic copy of the same com­ mercial invoice provided to the buyer. The Shipper shall have an affirmative, non-delegable duty to disclose to UPS any and all required commercial invoice information, and to ensure its accuracy and completeness. The Shipper must provide timely upload of PLD to use UPS Paperless® Invoice service. 4.4 Pre-Release Notification for Import Shipments A Shipper or Consignee may request that UPS notify the Consignee prior to submission of a U.S. import Shipment to U.S. Customs and Border Protection so that the importer may validate the classification, valuation, or other import information. An additional fee applies for this service and will be billed to the importer or to the Shipper when the Shipper is selected as the payer of the duties and taxes for the Shipment.

4.5 Record-Keeping The Shipper agrees and consents that UPS may preserve a record of the car­ riage for an international Shipment using means other than producing a copy of the air waybill. The Shipper has a duty to and is solely liable for maintaining all records as required under the export and customs or other laws of the origin and destination countries, unless otherwise agreed to in writing. UPS assumes no responsibility to act as a record-keeper or record-keeping agent for the Shipper.

5. UPS Import Control® Service UPS Import Control® service allows a Shipper to process an import Shipment, including commercial invoice. Where available, a Shipper may use UPS Import Control® service to create a Print Import Label, Electronic Import Label, or Print and Mail Import Label to provide to the sender or party tendering the Ship­ ment to UPS, or a Shipper may request 1 UPS Pickup Attempt or 3 UPS Pickup Attempts to request that UPS make pickup attempts to retrieve import Ship­ ments from a sender’s address. 3 UPS Pickup Attempts is not available for UPS Worldwide Express Freight® ship­ ments. UPS Import Control® service is available only in countries where UPS pickup services are available. An addi­ tional charge will be assessed for each unique UPS Import Control label. Shipments containing certain items are prohibited from being shipped and are not accepted by UPS for UPS Import Control® service including, but not limited to, Hazardous Materials Shipments requiring shipping papers, fire­ arms, or Shipments requiring Delivery Confirmation Services. C.O.D. service is not available for UPS Import Control® Shipments. The maximum actual or declared value for each UPS Import Control® Shipment is $50,000 per Package and $100,000 per pallet, provided that, for any UPS Import Control® Package or pallet with an actual or declared value in excess of $1,000, the Shipper must ensure that a UPS high-value shipment summary is generated and signed by the UPS driver upon tender of the Shipment to UPS.

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UPS® Tariff/Terms and Conditions of Service – United States If no high-value shipment summary is obtained and signed, the maximum actual or declared value of each such Package or pallet is limited to $1,000. Notwithstanding anything herein to the contrary, for all UPS Import Control® Shipments tendered to UPS for export from the U.S., that transit the U.S., or that contain U.S.-origin goods, the sender or tendering party is the exporter for purposes of the Export Administra­ tion Regulations (“EAR”), and it shall be responsible for determining licensing authority (license, license exception, or NLR) and obtaining the appropriate license or other authorization as provided in Section 4 (“Provisions for Export and Customs Clearance of International Shipments”). In no event shall a party arranging for UPS Import Control® service provide a writing assuming responsibility for determining licensing requirements and obtaining license authority for any UPS Import Control Shipment to the tendering party. UPS does not agree to serve as the exporter for purposes of the EAR.

6. Right of Inspection UPS reserves the right in its sole and unlimited discretion to open and inspect any Shipment tendered to it for transpor­ tation, but is not required to do so.

7. Refusal of Service UPS reserves the right to refuse to provide service, among other reasons, for any Shipment which by reason of the dangerous or other character of its contents may, in the sole judgment of UPS, soil, taint or otherwise damage other Shipments or UPS’s equipment, or which is improperly or insecurely packed or wrapped, as determined by UPS in its sole judgment.

8. Packaging It is the responsibility of the Shipper to ensure that proper packaging is used and that contents are adequately and securely packed, wrapped, and cushioned for transportation. Shipments must be so packed or wrapped as to meet UPS’s published standards related thereto set forth in the Service Guide, or on the ups.com® website, and as to pass tests set forth in the International Safe Transit Associa­ tion (“ISTA”) Procedure 3A, Procedure for Testing Packaged Products, published by ISTA. Acceptance of tender by UPS is not an indication that a Package is packed in accordance with UPS’s pub­ lished standards. In addition, any tested product must be free from damage and the packaging must afford reasonable protection as determined by UPS in its sole judgment. Shipments containing goods of high value or high risk, including without limitation jewelry, pharmaceuticals, computers, hand-held electronic devices, mobile telephones, and electronic com­ ponents of these, must not have labels, customized shipping labels (including as created in a UPS Automated Ship­ ping System), markings, logos, or other written notice of contents contained within the Package. The use of UPS-provided packaging is not a guarantee that an item is suffi­ ciently packaged for transportation. UPS does not provide special handling for Shipments with “Fragile,” orientation markings (e.g., “UP” arrows or “This End Up” markings), or any other similar such markings. When shipping media of any type con­ taining sensitive personal information (such as personal financial or health information), it is recommended that the Shipper retain a copy of the data and secure the data on the media through

encryption or other technological means. UPS is not liable or responsible for loss of, damage to, or irretrievability of data stored on media of any type, or for loss of information, including without limitation personal, health or financial information. For the shipment of elec­ tronic media, or for breakable items, see the packaging guidelines located at the ups.com ® website. The guidelines advise against the use of UPS Express® Envelopes, UPS Express® Pak, or UPS Express® Pad Paks to ship sensitive per­ sonal information or breakable items. UPS Worldwide Express Freight® Ship­ ments must be palletized, stackable, able to be lifted by forklift, and shrinkwrapped or banded to a skid. Shipper must ensure that pallets and packaging comply with all applicable laws and regulations of the origin and destination country.

9. Use of UPS-Provided Materials and Services UPS-provided materials including, but not limited to, packaging materials and supplies, envelopes, labels, label printers, shipping documents, publications and products are provided solely for the use of UPS Shippers to obtain UPS services on their behalf and to interact with UPS. Any other use of such UPS-provided materials is strictly prohibited. UPS Express® Envelopes, UPS Express® Pak, UPS® Express Boxes, UPS® Express Tubes, UPS 10 KG Box ® and UPS 25 KG Box ® packaging may not be used for UPS® Ground, UPS® Standard, UPS 3 Day Select ®, or UPS Worldwide Expedited® Shipments. Under no circumstances may a Shipper sell any UPS-provided materials, products, or services to any third party without prior written authorization from UPS. A weekly charge applies for use of UPS-provided thermal label printers.

10. Use of UPS Electronic Information Systems Use of UPS electronic information systems to which Shippers are granted access by UPS and which are accessed by means of hardware, software, or

Tariff/Terms and Conditions

Before accepting any Shipment, UPS reserves the right to require sufficient verification, as determined by UPS in its sole and unlimited discretion, of the Shipper’s name and address, or any other information necessary to accept the Ship­ ment for service. UPS reserves the right to refuse to provide service for any Ship­ ment or to or from any location, or to provide alternative service arrangements, or to intercept, hold or return any

Shipment when, among other reasons, UPS, in its sole and unlimited discretion, determines that it is unsafe or economi­ cally or opera­tionally impracticable to provide service, that its services are being used in violation of federal, state, or local law, or for fraudulent purposes, or when the account of the person or entity responsible for payment is not in good standing.

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UPS® Tariff/Terms and Conditions of Service – United States internet interfaces, including UPS Ship­ ping Systems, are subject to and will be governed by the terms in effect at the time of shipping for the relevant system, including without limitation, the UPS Technology Agreement, the iShip® Master Enterprise Service Agreement, the ConnectShip® End User License Agreement, or that agreement licensing use of a UPS Ready® solution.

11. Timely Upload of PLD The Shipper must provide Timely Upload of Package Level Detail (“PLD”) to UPS. If timely upload of PLD is not provided, certain UPS services are unavailable, including but not limited to Direct Delivery Only, Ship to a UPS Access Point™ location, UPS Delivery Intercept® service, and UPS Proactive Response® service. Timely Upload of PLD as used in these Terms refers to the electronic transmission of all applicable PLD infor­ mation to UPS at or before the time that Shipments are tendered to UPS. PLD includes, but is not limited to, Consign­ ee’s full name, complete delivery address, and Shipment dimensions and weight.

12. ZIP Code™/Postal Code Information The Receiver’s ZIP Code™ is a required part of the address for domestic Ship­ ments. When available, ZIP+4™ should be used. The Receiver’s postal code, telephone number, and contact name are required parts of the address for international Shipments.

13. P.O. Boxes UPS does not provide Delivery to a P.O. Box. The Shipper must make every effort to obtain a street address. If the Shipper should use a P.O. Box address, the recipi­ ent’s telephone number must be included. A Package addressed to a P.O. Box may experience delays, is not covered by any UPS Service Guarantee, and is subject to an Address Correction charge. Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

14. UPS Customer Center and UPS Worldwide Express Freight® Center Before accepting a Shipment tendered for transportation or releasing any Ship­ ment at a UPS Customer Center or a UPS Worldwide Express Freight® Center to a Consignee or other recipient, UPS

reserves the right to require sufficient verification, as determined by UPS in its sole and unlimited discretion, of the Shipper’s or recipient’s name, address, authorization to ship or receive the Shipment, or any other information UPS deems necessary to accept or release the Shipment in its sole and unlimited discretion. Persons tendering or picking up Shipments on behalf of a business may be required to provide identifi­ cation issued by the business and a government-issued identification. A Residential Consignee will be required to provide a government-issued identifi­ cation. UPS reserves the right to require payment to be made at Customer Centers and UPS Worldwide Express Freight® Centers by payment card only.

15. Third-Party Retailer The UPS Store® locations are indepen­ dently owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of United Parcel Service, Inc., and are not agents of UPS. Other ThirdParty Retailers are independently owned and operated businesses and are not agents of UPS. UPS assumes no liability other than to the Third-Party Retailer as the Shipper of the Package, for lost, damaged or delayed Packages sent by the Third-Party Retailer. Any such liability to the Third-Party Retailer is subject to the limitations set forth in the Terms. All inquiries regarding Packages shipped by any Third-Party Retailer must be directed to the Third-Party Retailer that shipped the Package. UPS will deal solely with the Third-Party Retailer in all matters concerning Packages shipped by any Third-Party Retailer including, but not limited to: tracking/tracing requests; claims and guarantees; C.O.D. preparation and remittance; return of undeliverable Packages; proper packag­ ing and labeling; and billing. Even if UPS responds directly to customers of the Third-Party Retailer regarding tracking requests, UPS will not be liable to those customers. The Third-Party Retailer is solely responsible for the issuance of any refunds and claims to those who shipped Packages by the Third-Party Retailer. For any Package shipped by the ThirdParty Retailer with a declared value in excess of $1,000, the Third-Party

Retailer must provide a copy of the highvalue control log to UPS at the time of tender of the Package. The Third-Party Retailer shall not ship any articles which UPS does not accept for transportation. The Third-Party Retailer shall indemnify and hold harm­less UPS in any action against UPS arising from the loss, damage, or delay of a Package shipped by the Third-Party Retailer.

16. UPS Access Point™ Locations Packages that may be received for Deliv­ ery or tendered for shipment (meaning, Packages that have been processed for shipment prior to tender using a UPS Shipping System only) at a UPS Access Point™ location are subject to restric­ tions, including, without limitation, in regard to weight and size and actual and declared value, as set forth in the appli­ cable Service Guide and on the ups.com website. Subject to modification by the Shipper, UPS Access Point™ locations will hold Packages for up to seven (7) calendar days. Refer to tracking detail for Package-specific information, includ­ ing but not limited to, the last available pickup date. If the Shipment is not picked up within seven (7) calendar days (or other time selected by the Shipper), it may be returned to the Shipper as unde­ liverable. See further details in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”). Before accepting a Shipment tendered for transportation or releasing any Ship­ ment at a UPS Access Point™ location to a Consignee or other recipient, a Shipper, Consignee, or other recipient may be required to produce sufficient verification of the Shipper’s or recipi­ ent’s name, address, authorization to ship or receive the Shipment, and any other information UPS deems necessary to accept or release the Shipment in its sole and unlimited discretion, including, without limitation, provision of govern­ ment-issued identification.

17. Pickup Services – Scheduled UPS offers the following Scheduled Pickup Services: – Daily Pickup: When Daily Pickup service is selected, UPS will call on Shipper’s location once each business day to pick up Packages. UPS may

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UPS® Tariff/Terms and Conditions of Service – United States not call upon a location on any day in which the account indicates that there are no Packages available for pickup. – Daily On-Route Pickup: When Daily On-Route Pickup service is selected, UPS will call on Shipper’s location each business day to pick up Packages while making deliveries in Ship­per’s area. – Day-Specific Pickup: When DaySpecific Pickup is selected, UPS will call on Shipper’s location each business day as preselected by Shipper. Shipper may select up to four business days per week for Day-Specific Pickup. – U PS Smart Pickup® service: When UPS Smart Pickup® service is selected, UPS will call on Shipper’s location any business day when the Shipper trans­ mits PLD using the current version of WorldShip® software, UPS CampusShip® software, or UPS Internet Shipping, by the deadline designated by UPS, or if Shipper has scheduled a pickup by telephone or through the ups.com® website, prior to the deadline desig­ nated by UPS. For Daily Pickup, Daily On-Route Pickup, and Day-Specific Pickup, a weekly service charge based on the account’s weekly billing total, as reflected in the UPS billing system, will be assessed. The weekly billing total may not necessarily reflect all Packages tendered during a calendar week. For UPS Smart Pickup® service, a weekly service charge will be assessed. Scheduled Pickup Services are not available for UPS Worldwide Express Freight® service.

18. UPS On-Call Pickup® Service

UPS On-Call Pickup® service from a Residential address will be assessed an additional surcharge for residential pickup. If the Residential address is in a remote or less accessible area as desig­ nated by UPS, an additional surcharge for extended area or remote Residential pickup also will apply.

19. Saturday Pickup; Processing Fee UPS offers Saturday pickup of UPS Air Services Packages and UPS Hundredweight Service® Air Services Shipments for Delivery in the United States and Puerto Rico where such services are available and subject to a processing fee. The Shipper should contact UPS for information regarding UPS’s Saturday pickup area. UPS Air Services Shipments picked up on Saturday receive the same Delivery commitment as UPS Air Services Shipments picked up on Friday. Saturday pickup service is provided by the following methods: –A  Shipper may request Saturday pickup via UPS On-Call Pickup® service by contacting UPS on each Saturday, excluding holidays, on which the service is needed. – At the Shipper’s option, UPS will call at the Shipper’s premises every Saturday, excluding holidays, to pick up qualify­ ing Shipments. A minimum processing fee will be assessed if UPS calls at the Shipper’s premises on Saturday and there are no Packages to be picked up on that day. The processing fee will be assessed for each UPS Air Services Package or each UPS Hundredweight Service® Air Services Shipment processed using a UPS Shipping System, tendered to UPS, or tendered to a Third-Party Retailer on a Saturday, in addition to any applicable UPS On-Call Pickup® charge.

20. Drop Shipment A unique Drop Shipper account number will be assigned to approved Shippers and must be used solely for the origin and destination locations as specified in the UPS Drop Ship Letter of Under­ standing or as required by UPS.

UPS reserves the right to refuse any Drop Shipment request, in its sole and unlimited discretion, including, but not limited to, any Drop Shipment that is operationally or economically imprac­ ticable to transport. A request for Drop Shipment service is not reasonable unless the Shipper makes a prior arrangement with UPS, agreed to in advance by UPS, as to timing, location, and volume of the Drop Shipment. When a Shipper, through prior arrange­ ments with UPS, tenders Packages at UPS’s receiving stations with a return address requiring a movement greater than a Zone 2 movement from the point of tender, any undelivered Packages will be returned automatically and will be charged at the rate applicable between the point of tender and the return address. The effective UPS Rates for the applicable shipment will apply. UPS does not accept, and Shippers are prohibited from shipping, any Package via a Drop Shipment that contains Hazardous Materials, except for Limited Quantity/ORM-D Packages that are tendered for UPS Ground service in the 48 contiguous United States.

21. Delivery UPS does not limit Delivery of a Shipment to the person specified as the Receiver in the UPS Shipping System. Unless the Shipper uses Delivery Confirmation service requiring a signature, UPS reserves the right, in its sole and unlim­ ited discretion, to make a Delivery without obtaining a signature.

22. Direct Delivery Only Surcharge Where available and subject to a Direct Delivery Only surcharge, UPS may in its sole and unlimited discretion accept a Shipper’s request to limit (1) reroutes of Packages to an alternate address by the Consignee (including but not limited to Delivery Change Requests and UPS My Choice® requests, other than requests to hold for will call at a UPS Customer Center) and (2) delivery to a UPS Access Point™ location following a first delivery attempt at a Residential address. Direct Delivery Only does not limit UPS Delivery Intercept® requests or

Tariff/Terms and Conditions

When UPS On-Call Pickup® service is requested by the Shipper, UPS will arrange (where reasonably practicable) a pickup at the Shipper’s loca­tion. An additional charge for UPS On-Call Pickup® service will be assessed.

UPS On-Call Pickup® service must be requested for each UPS Worldwide Express Freight® Shipment pickup or drop-off (for door-to-door and non door-to-door services), and may not be combined with a Package pickup. No additional charge for UPS On-Call Pickup® service applies to UPS Worldwide Express Freight service.

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UPS® Tariff/Terms and Conditions of Service – United States Delivery pursuant to UPS’s driver release or Shipper Release procedures, and does not require signature on Delivery or Delivery to the person specified as the Receiver in the UPS Shipping System. The Shipper must provide timely upload of PLD to request Direct Delivery Only.

23. Residential Surcharge A Residential Surcharge will apply if either the delivery address entered in the UPS Shipping System or the actual delivery address is considered Residential (regardless of a Shipper’s designation of the address as Commercial).

24. Delivery Area Surcharge A Delivery Area Surcharge or Extended Delivery Area Surcharge will apply to each Package delivered to certain ZIP Codes™ within the 48 contiguous states. A Remote Area Surcharge will apply to each Package delivered to, and any UPS On-Call Pickup service from, certain ZIP Codes within Alaska and Hawaii. Refer to the Area Surcharge listing at ups.com/rates or call 1-800-PICK-UPS® for the listings of effective applicable ZIP Codes for the Delivery Area Surcharge, Extended Delivery Area Surcharge and Remote Area Surcharge. A Delivery Area Surcharge, Extended Delivery Area Surcharge or Remote Area Surcharge, respectively, will apply if either the delivery (or pickup, where applicable) address entered in the UPS Shipping System or the actual delivery (or pickup, where applicable) address falls within ZIP Codes designated by UPS as subject to such charges. Such charges apply in addition to all other applicable Charges, including but not limited to the Residential Surcharge.

25. Delivery Attempts; UPS Access PointTM Locations If UPS is unable to deliver a Shipment, a notice will be left at the Consignee’s address stating that Delivery has been attempted. Thereafter, a second and, if necessary, a third attempt to deliver the Shipment may be made without additional charge. For Residential deliveries and where available, UPS may in its sole and unlim­ ited discretion, after the first delivery

attempt, deliver a Shipment to a UPS Access Point™ location, where such Shipment will be held for pickup. Requests for subsequent Delivery attempts are subject to additional Charges which will be assessed to the Consignee. For UPS Worldwide Express Freight® Shipments, only one Delivery attempt will be made and subsequent Delivery attempts are subject to additional charges which will be assessed to the Consignee. Refer to Section 30 (“Delivery Change Requests”) for further information.

26. Hold for Pickup and Hold at Location Services At the time a Shipper tenders a Shipment to UPS, the Shipper may request that UPS hold a domestic Package at a designated UPS Customer Center for pickup by the Consignee. For each such Ship­ ment, the Shipper will complete an address label showing the words “Hold for Pickup,” the Consignee’s name, telephone number, the name of a contact person, and the full address of the designated UPS Customer Center. In addition, the Shipper will apply a UPS Hold for Pickup label below the address label on the Shipment. Hold for Pickup is not available for international Package shipments. For UPS Worldwide Express Freight® Shipments, the Shipper may request that UPS hold a UPS Worldwide Express Freight® Shipment at a UPS Worldwide Express Freight® Center location for pickup by the Consignee. For each such Shipment, the Shipper will complete an address label showing the words “Hold for Pickup,” the Consignee’s name, telephone number, the name of a contact person, and the full address of the Consignee (designated UPS Worldwide Express Freight® Center address not required). UPS will hold the Shipment at the des­ ignated UPS Customer Center or UPS Worldwide Express Freight® Center and will attempt to contact the Consignee at the telephone number shown on the label. Shipments not picked up within five (5) business days from the date of arrival will be considered undeliverable.

27. Shipper Release A Shipper may request that UPS release a Shipment on the first Delivery attempt. When Shipper Release is selected, UPS will make only one Delivery attempt, a signature will not be obtained upon Delivery, and a UPS Delivery record showing a completed Shipper Release delivery shall be conclusive proof that Delivery was completed. Shipper Release is provided solely at the Shipper’s risk of loss or damage arising from the release of the Shipment by UPS and UPS will not be liable for any damages arising from the release of the Shipment.

28. UPS carbon neutral A Shipper may request that UPS offset the climate impact of a Shipment via UPS carbon neutral service by selecting UPS carbon neutral at the time a Ship­ ment is tendered to UPS. By selecting UPS carbon neutral, UPS will purchase and retire in the appropriate registry a sufficient number of voluntary or regu­ latory carbon credits as determined by UPS in its sole and unlimited discretion to offset calculated carbon dioxide emis­ sions. UPS carbon neutral is available only for Shipments shipped using a UPS Automated Shipping System. An addi­ tional charge will be assessed for each Package or pallet.

29. UPS Delivery Intercept® Service After a domestic Package has been ten­ dered to UPS but before Delivery, a Shipper may request that UPS return a Package to the Shipper, reroute a Package (including a request by Shipper to correct an address), hold the Package for pickup at a UPS Customer Center, or hold a Package for future Delivery. UPS may in its sole and unlimited discretion also accept a UPS Delivery Intercept® request from a Third Party when the Shipper has requested that the Third Party’s UPS account number be billed for such Package. UPS will honor a UPS Delivery Intercept® request in its sole and unlimited discretion where practicable and where the Shipper has guaranteed payment of applicable Charges resulting from the change.

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UPS® Tariff/Terms and Conditions of Service – United States An additional charge, set forth in the UPS Rates applicable to the Shipment in effect at the time of the request will be assessed for each Package returned to the Shipper, rerouted, or held for future Delivery. If a request to reroute a Package requires a Package movement from the original Receiver address beyond a UPS Zone 2, additional Charges also will apply. Such additional Charges will be calculated as a newly-initiated Shipment between the original Receiver address and the new rerouted address, and will include (but not be limited to) all applicable surcharges. All original Charges will continue to apply as if the Package were delivered to the original Receiver address. For a request to return to the Shipper, all applicable Charges will apply and be assessed to the Shipper, as set forth in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”). The Shipper must provide timely upload of PLD to initiate a UPS Delivery Intercept® request.

30. Delivery Change Requests

An additional charge set forth in the UPS Rates applicable to the Shipment in effect at the time of the request will be assessed to the Consignee for each Package rerouted, redelivered, directed to a UPS Access Point location, or held for future Delivery by a Delivery Change Request. If any Delivery Change Request

For UPS Worldwide Express Freight® pallets, after the Receiver has received notice from UPS that Delivery will occur, the Receiver may request that UPS hold a pallet at a UPS Worldwide Express Freight® Center. After the Receiver has received notice from UPS that Delivery has been attempted, the Receiver may request that UPS return a pallet to the Shipper, hold for future Delivery, or make a Delivery Reattempt. Delivery Reattempt charges will apply to subsequent attempts to deliver UPS Worldwide Express Freight ® Shipments beyond the first Delivery attempt. For requests to return to the Shipper, all applicable Charges will apply and be assessed to the Shipper. UPS will honor a Delivery Change Request in its sole and unlimited discre­ tion where practicable and where the Receiver has guaranteed payment of any applicable Charges resulting from the change. By requesting a Delivery Change, the Receiver acknowledges and agrees that the limitations of liability set forth in the Terms in effect at the time of Shipment apply to the Shipment subject to the Delivery Change Request and that the value originally declared by the Shipper, if any, shall continue to apply throughout the course of transportation pursuant to the Delivery Change Request. UPS assumes no liability other than to the Shipper of the Shipment for loss, damage, or delay of any Shipment subject to Delivery Change.

UPS may restrict Delivery Change Requests at the request of the Shipper. Delivery Change Requests for Packages containing firearms are not available. Delivery Change Requests to reroute or direct to a UPS Access Point loca­ tion international Packages or Packages requiring an adult signature are not available. It is the responsibility of the Receiver to ensure that a Delivery Change Request complies with all federal, state and local laws and regula­ tions applicable to the Shipment.

31. Correction of Addresses If any Shipment as addressed by the Shipper has an incorrect or incom­ plete address (examples include, but are not limited to, P.O. Boxes, missing suite, apartment, or unit numbers, old addresses, and missing/incorrect ZIP Codes), UPS will make reasonable efforts, to be determined in its sole and unlimited discretion, to secure the correct or complete address. An address validated by UPS may be incorrect or incomplete for purposes of completing Delivery, and may be corrected by UPS. If the correct or complete address is secured, UPS, at its sole and unlimited discretion, will attempt Delivery, and the Shipper, upon request, will be provided with the correct or complete address in order to update its internal records. UPS may in its sole and unlimited discretion correct or complete an address based on information obtained from the Shipper or Consignee. An address correction charge will be assessed to the Shipper for an address correction or completion.

32. Saturday Delivery UPS offers optional Saturday Delivery where such services are available. A Shipper may request Saturday Delivery by indicating the selection in the UPS Shipping System and attaching a Sat­ urday Delivery routing label to each Package or pallet. An additional charge will be assessed for each Shipment for Saturday Delivery and will be billed to the payer of the Charges. Contact UPS for UPS’s Saturday Delivery area.

Tariff/Terms and Conditions

After the Receiver has received notice from UPS that Delivery has or will be attempted, the Receiver may request that UPS hold a Package for pickup at a UPS Customer Center. After the Receiver has received notice from UPS that Delivery has been attempted, the Receiver may request that UPS return a Package to the Shipper, hold for future Delivery, reroute a Package, direct eligible Packages to a UPS Access Point™ location, redeliver to the original address a Package that was taken to a UPS Access Point loca­ tion, or other such Delivery Changes as UPS in its sole and unlimited discre­ tion may offer (collectively, “Delivery Change”). A UPS InfoNotice® tag or postcard number is required for requests to reroute.

requires a Package movement from the original Receiver address beyond a UPS Zone 2, additional Charges also will apply and be assessed to the Consignee. Such additional Charges will be cal­ culated as a newly-initiated Shipment between the original Receiver address and the new rerouted address, and will include (but not be limited to) all appli­ cable surcharges. All original Charges will continue to apply as if the Package were delivered to the original Receiver address. For a request to return to Shipper, all applicable Charges will apply and be assessed to the Shipper, as set forth in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”).

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UPS® Tariff/Terms and Conditions of Service – United States 33. Delivery Confirmation Services UPS provides the following Delivery Confirmation Services. An additional charge applies for each service. Delivery Confirmation information, including signatures where applicable, is available online or by mail. Where applicable, only valid UPS accounts will receive responses via mail: 33.1 Delivery Confirmation (domestic only) A Shipper may request Delivery Confir­ mation Service by indicating Delivery Confirmation in a UPS Automated Shipping System. Delivery Confirma­ tion information will include the date of Delivery and either the name of the recip­ ient or the disposition of the Package; or, in the event of a return, the reason for the return and the date processed. 33.2 Delivery Confirmation Signature Required (domestic and international) A Shipper may request UPS to obtain the recipient’s signature on Delivery. The Shipper must use a UPS Automated Shipping System to initiate a request for this service. UPS may obtain, at its sole and unlimited discretion, a signature, other electronic acknowledgment of receipt or authorization to release without a signature upon delivery pursuant to the UPS My Choice® service from the recipient when this option is selected. 33.3 Delivery Confirmation Adult Signature Required (domestic and international) A Shipper may request UPS to obtain the signature of an adult 21 years of age or older on Delivery. UPS, in its sole and unlimited discretion, will determine if Delivery can be completed when such a request is made, and may request photo identification indicating the recipient’s age, before completing Delivery. The Shipper must use a UPS Automated Ship­ ping System to initiate a request for this service. UPS reserves the right to assess the Shipper the additional charge for this service when the Shipper requests UPS to obtain an adult signature on Delivery and an approved UPS label is not affixed to the Package or pallet indicating such request, or, the Shipper tenders a Package or pallet that, based upon its contents,

requires an approved UPS label request­ ing an adult signature upon Delivery and no such label has been affixed to the Package or pallet.

34. UPS Next Day Air® Early Verbal Confirmation of Delivery The Shipper may request optional Verbal Confirmation of Delivery when shipping via UPS Next Day Air® Early. Verbal Confirmation of Delivery is not available in Hawaii and is not available for international Shipments. When this service is selected, UPS will call the Shipper to confirm Delivery on the day of Delivery. The additional charge for each Verbal Confirmation of Delivery request will be billed to the payer of the Charges.

35. Proof of Delivery (P.O.D.) Upon request, UPS will provide proof of Delivery of a Shipment via fax trans­ mission, email, or mail. The request must include a fax number, including area code, for an operating fax machine, an email address for email delivery, or an address deliverable by the United States Postal Service for mail.

36. Tracking/Tracing and Refund Request Charge UPS reserves the right to assess a Shipper an additional charge per request for each Tracking/Tracing and Refund Request initiated by or at the request of the Shipper. This charge will not be assessed for the first 50 tracking requests per calen­ dar week, or for a quantity of tracking requests equal to or less than 20 percent of the Shipper’s volume for that week, whichever is greater. This charge will not be assessed for a quantity of tracing requests equal to or less than two percent of the Shipper’s volume for that week. UPS also reserves the right to assess the Shipper a charge set forth in the effective UPS Rates for Service Guarantee refund requests when the subject Shipment was delivered in accordance with the appli­ cable UPS Service Guarantee in the effective Terms.

37. Special Handling of Undeliverable Shipments; Refused Shipments Returned Shipments refused by the Consignee,

or which cannot be delivered will be returned to the Shipper at Shipper’s expense, including, but not limited to, forwarding costs, return transportation charges and all other applicable Charges, duties, and taxes. Undeliverable interna­ tional Shipments returned to the Shipper also are subject to an undeliverable Ship­ ment surcharge set forth in the effective UPS Rates. The UPS Service Guarantee does not apply to undeliverable Shipments returned to the Shipper. UPS reserves the right to dispose of a Shipment, including salvage (after reten­ tion of the Shipment for a reasonable period of time as determined by UPS, not to exceed 30 days) if the Shipment is refused by the Consignee or for any other reason cannot be delivered, and return of the Shipment is refused by the Shipper or the Shipment cannot otherwise be returned to the Shipper. The Shipper or Consignee’s sole recourse in such circumstances shall be in accor­ dance with and subject to Sections 53 (“Claims and Legal Actions: Individual Binding Arbitration of Claims”) and 54 (“Responsibility for Loss or Damage”).

38. C.O.D. Service UPS accepts C.O.D. Packages for Delivery in the United States and Puerto Rico. C.O.D. service is not provided for international Shipments except for interna­ tional Shipments originating in Canada for Delivery in the United States. C.O.D. service is not available for UPS Worldwide Express Freight® Service from any origin. 38.1 Preparation and Listing of C.O.D. Packages Shippers not using a UPS Automated Shipping System must prepare and attach to each C.O.D. Package a UPS® C.O.D. tag showing the amount to be collected and enter such amount in the space provided for that purpose. Shippers using a UPS Automated Ship­ ping System will generate, and apply to each C.O.D. Package, a systemgenerated address label with a C.O.D. bar code and the amount to be collected for each individual Package. Each C.O.D. Package in a UPS Hundredweight Service® or UPS Ground with Freight Pricing C.O.D. Shipment must carry a

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UPS® Tariff/Terms and Conditions of Service – United States C.O.D. tag or system-generated label for the goods contained in that Package. 38.2 Responsibility for C.O.D.s Upon Delivery of each C.O.D. Package, UPS will attempt to collect the amount shown on the C.O.D. tag or the systemgenerated label attached to the Package and transmit to the Shipper the amount so collected (subject to the terms in Section 38.9, “Remittance of C.O.D.s,” below), or, if collection cannot be made, will return the Package to the Shipper. The Shipper must notify UPS within 45 days from the date of shipment of a C.O.D. Shipment if the Shipper has not received payment of the C.O.D. amount, or any claim relating thereto shall be deemed waived. Suits shall be instituted within two years after denial of any portion of the claim. If collection cannot be made within three Delivery attempts, or the Consignee refuses Delivery, UPS will return the Package to the Shipper. 38.3 Consignee’s Checks in Payment of C.O.D.s Unless instructions to collect a cashier’s check or money order only are shown on the C.O.D. tag (in conformity with the instructions on the tag) or systemgenerated label, UPS will accept a check or other negotiable instrument issued by or on behalf of the Consignee. When instructions to collect a cashier’s check or money order only are clearly indicated on the C.O.D. tag or system-generated label, UPS reserves the right to accept a cashier’s check, money order, official bank check, or other similar instrument issued by or on behalf of the Consignee.

All checks or other negotiable instru­ ments (including cashier’s checks, official bank checks, money orders, and other

38.4 C.O.D. Package of $10,000 or More UPS may require payment for any C.O.D. Package of $10,000 or more to be received in a single check or other negotiable instrument such as a cashier’s check, money order, official bank check, or other similar instrument. 38.5 Acceptance of Personal Check In the event that UPS accepts a personal or company check when a Shipper has properly instructed UPS to collect a cashier’s check or money order only, UPS reserves the right, in its sole and unlimited discretion, to deposit into a UPS account the personal or company check collected and to provide the Shipper with a check issued by UPS. 38.6 C.O.D. Remittance Verification In the event that a Shipper timely notifies UPS that the Shipper has not received payment of the C.O.D. amount, if UPS’s records show that it collected a C.O.D. payment and the remittance has not been cashed, UPS may, in its sole and unlimited discretion, provide the Shipper with a digital image of the check or money order along with a C.O.D. Remittance Verification in order to assist the Shipper in locating the missing C.O.D. payment. If the Shipper is still unable to locate the C.O.D. payment, UPS may, in its sole and unlimited discretion, provide the Shipper with an indemnified C.O.D. check or money order, which is a digital image of the original payment collected by UPS at the time of Delivery and can be deposited in a bank, provided that the original check or money order has not previously been deposited or negotiated. If the indemnified check or money order turns out to be invalid for any reason including, but not limited to, insufficient funds or forgery, UPS shall not be liable upon the instrument.

38.7 Restrictions C.O.D.s are accepted for amounts up to $50,000 per Package. C.O.D. Packages with an amount to be collected in excess of $500 are not accepted for transportation via a UPS Drop Box. Entry of a C.O.D. amount is not a dec­ laration of value for carriage. Payment of the C.O.D. charge does not constitute payment of the declared value charge. UPS will not accept currency in any amount for payment of C.O.D. Shipments. 38.8 Charges for C.O.D. Collections An additional charge will be assessed for each C.O.D. Package tendered to UPS. 38.9 Remittance of C.O.D.s Subject to the following provisions of this Section, UPS shall remit C.O.D. collections to the Shipper after the date of collection. The Shipper irrevocably authorizes UPS to apply, in its sole and unlimited dis­ cretion and without prior notice to the Shipper, any C.O.D. collections to any past due Charges owed by the Shipper. To this end, if there are any past due Charges owed by the Shipper, the Shipper hereby (a) irrevocably assigns and transfers to UPS all of the Shipper’s right, title and interest in and to each check or other negotiable instrument for payment of a C.O.D. that is received by UPS or its employee or agent, and (b) constitutes and appoints UPS as the Shipper’s attorney-in-fact and authorizes UPS, in the Shipper’s name, place, and stead, to endorse any such check or other negotiable instrument with the Shipper’s name, to deposit the same into any UPS account, and to apply the proceeds of the same against any past due Charges owed by the Shipper. The Shipper acknowl­ edges and agrees that such appointment of UPS as the Shipper’s attorney-in-fact is coupled with an interest and is irrevo­ cable. UPS may exercise any of its rights under this Section either directly or through any employee or agent. The Shipper relinquishes, waives, and agrees not to assert any claim against UPS or any of its employees or agents,

Tariff/Terms and Conditions

All checks or other negotiable instru­ ments (including cashier’s checks, official bank checks, money orders, and other similar instruments) tendered in payment of C.O.D.s will be accepted by UPS based solely upon the Shipper assuming all risk relating thereto, including, but not limited to, risk of non-payment, insuf­ ficient funds, and forgery, and UPS shall not be liable upon any such instrument.

similar instruments) will be transmitted to the Shipper together with UPS’s own check if Consignee check(s) collected are for less than the C.O.D. amount. Remittances (checks, money orders, etc.) received that are less than the C.O.D. dollar amount indicated by the Shipper will be reimbursed for the full amount unless the variance of the amount remit­ ted is less than $1.00.

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UPS® Tariff/Terms and Conditions of Service – United States any Consignee, any collecting or paying bank, or any other person or entity, that may directly or indirectly arise as a result of UPS’s exercise of any of its rights under this Section “Remittance of C.O.D.s.” Without diminishing any of UPS’s rights under the preceding sen­ tence, the Shipper agrees that UPS and such other persons or entities shall not be liable to the Shipper or any other person or entity for any special, incidental, or consequential damages in any claim made with respect to UPS’s exercise of any such rights. The Shipper agrees that, following UPS’s application of any C.O.D. collections to any past due Charges owed by the Shipper in accordance with this Section, the Shipper will continue to be fully liable for the payment of all remaining Charges owed by the Shipper (including, without limitation, (i) any Charges that are not covered by the application of the C.O.D. collections, and (ii) any Charges relating to a previously applied C.O.D. collection that is reversed by reason of the uncollectibility of the C.O.D. check or other negotiable instrument or otherwise). Nothing in this Section shall constitute an election of remedies by UPS or any other person or entity or a waiver of any of the rights of UPS or any other person or entity under the remaining provisions of the Terms or at law or in equity.

39. UPS Returns® Services Where available, UPS offers UPS Returns® Services (including UPS Authorized Return Service®, Print Return Label, Electronic Return Label, Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup Attempts, UPS Returns® on the Web, and UPS Returns® Exchange). 3 UPS Pickup Attempts is not available for UPS Worldwide Express Freight® shipments. UPS Authorized Return Service® requests and UPS Returns® Exchange requests are contractual Package services only. An additional accessorial charge applies to each UPS Returns® Services Package or pallet and will be assessed when the service is requested, unless the applicable Service Guide specifically provides other­wise. The applicable charges will be

those set forth in the UPS Rates in effect at the time the charge is applied. After entering the UPS system, a Package or pallet returned will be charged the rate calculated from the pickup location to the destination via the service selected. Shipments containing certain items are prohibited from being shipped and are not accepted by UPS for UPS Returns® Services including, but not limited to, Hazardous Materials Shipments requiring shipping papers, firearms, and Shipments requiring Delivery Confirmation Services. C.O.D. (Collect on Delivery) service is not available for UPS Returns® Services Packages. Third Party Billing is not available for UPS Returns® Services in the United States. Third Party Billing is available for UPS Returns® Services outside the United States. UPS Returns® Services Shipments are subject to maximum declared values. See Section 54.1, “Maximum Declared Values.”

40. UPS Rates The applicable UPS Rates are determined on the basis of Shipment and Shipper characteristics, including Shipment weight and size and origin to destina­ tion distance, and are subject to change. Except as otherwise stated in the Terms, all charges, fees, or surcharges shall be those set forth in the UPS Rates in effect at the time of shipping. To determine the amount of any Charges for UPS service, consult the UPS Rates in effect at the time of shipping. The effective UPS Rates are available at www.ups.com and upon request at the local UPS office. Shippers are responsible for providing accurate and complete Shipment infor­ mation in the UPS Shipping System used, including service selected, number, weight, and dimensions of Shipments. If any aspect of the Shipment information is incomplete or incorrect as determined by UPS in its sole and unlimited discretion, UPS may adjust Charges at any time. UPS reserves the right in its sole and unlimited discretion to use any mode of transportation whatsoever to provide the

service selected by the Shipper. Regard­ less of the mode of transportation used, the effective UPS Rates for the service selected by the Shipper shall apply. If, however, a Shipper selects a UPS service to a destination for which only a higher level of service is available, UPS will sub­ stitute the next higher level of available service and will charge the correspond­ ing rate for the substituted service. 40.1 Daily Rates and Retail Rates Effective December 28, 2015, Daily Rates and Standard List Rates will be combined into a single publication, referred to as “Daily Rates.” All Shippers who received Daily Rates or Standard List Rates prior to December 28, 2015, including Shippers with a customized shipping agreement that provides for Daily Rates or Standard List Rates, will receive the combined Daily Rates. Shippers who do not receive Daily Rates will be charged Retail Rates. Retail Rates also apply to Shipments processed and paid for at The UPS Store® locations or UPS Customer Centers. Shippers who drop off at any The UPS Store® location, UPS Access Point loca­tion or a UPS Customer Center Packages that have already been processed prior to drop off will receive the rates applicable to the transaction. UPS Worldwide Express Freight® pallets that are processed as door-to-door pallets prior to drop off at a UPS Worldwide Express Freight® Center will receive door-to-door rates. 40.2 Letter Rates Letter Rates for domestic Shipments are available only for UPS Express® Envelopes containing correspondence, urgent documents, or electronic media, with an actual weight of eight ounces or less. UPS Express® Envelopes containing items other than those listed or weighing more than eight ounces will be assessed the corresponding rate for the applicable weight. For international Shipments, UPS Express® Envelopes may be used only for single package documents of no commercial value (which may include electronic media in some countries), with an actual weight of eight (8) ounces or less. UPS Express® Envelopes containing

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UPS® Tariff/Terms and Conditions of Service – United States other items, or weighing more than eight (8) ounces will be assessed the corresponding rate for the applicable weight (except as expressly set forth in Section 40.3 (“Pak Rates”)). 40.3 Pak Rates Pak Rates are available only for UPS Worldwide Express Plus®, UPS Worldwide Express®, and UPS Worldwide Saver® single package U.S. export shipments in UPS Express® Envelopes containing correspondence, urgent documents, or electronic media, with an actual weight of more than eight ounces but less than or equal to two pounds; or when UPS Express® Pak is selected at the time of shipping, the customs value of the Package is less than or equal to $100.00, and the weight of the Package is two pounds or less. UPS Express® Pak shipments weighing more than two pounds will be assessed the corresponding applicable UPS Rates for the Shipment. 40.4 UPS 10 KG Box® and UPS 25 KG Box® Rates UPS 10 KG Box® and UPS 25 KG Box® Rates apply to UPS Worldwide Express Plus®, UPS Worldwide Express®, and UPS Worldwide Saver® single package U.S. export Shipments, using UPS 10 KG Box® and 25 KG Box® packaging. Shipments that exceed 10 KG and 25 KG, respectively, will be assessed the applicable UPS Rates for the actual weight and service selected. 40.5 Private Express Statutes The Shipper shall comply with the requirements of the Private Express Statutes when using UPS 2nd Day Air A.M.® and UPS 2nd Day Air® services.

The rate for a Large Package will be based on the greater of the dimensional weight or the actual weight, and is subject to a minimum billable rate set forth in the UPS Rates applicable to the Shipment in effect at the time of the shipping.

40.7 Over Maximum Limits Charge Packages that exceed the weight or size restrictions set forth in Section 3.1 (“Items Not Accepted for Transportation”) are subject to one or more of the following additional charges: Over Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in addition to all other applicable Charges, including but not limited to the Large Package Surcharge. 40.8 Additional Handling Charge An Additional Handling charge will be assessed for any Package that requires special handling, as determined by UPS in its sole and unlimited discretion, including, but not limited to: –A  ny article that is encased in an outside shipping container made of metal or wood;  ny cylindrical-like item, such as a –A barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container;  ny Package with the longest side –A exceeding 60 inches or its secondlongest side exceeding 30 inches; –A  ny Package with an actual weight greater than 70 pounds; and –E  ach Package in a UPS Hundredweight Service®, UPS Ground with Freight Pricing, UPS® Standard, or international Shipment (excluding UPS Worldwide Express Freight® Shipments) where the average weight per Package is greater than 70 pounds and the weight for each Package is not specified in the UPS Shipping System used. 40.9 Oversize Pallet Handling Surcharge UPS Worldwide Express Freight ® pallets are subject to maximum size and weight restrictions (which vary by

origin and destination) as set forth at http://www.ups.com/media/en/wwef_ max_dim.pdf. Pallets exceeding size or weight restrictions are not accepted for transportation without prior approval by UPS. Pallets that exceed these restrictions are subject to an Oversize Pallet Handling Surcharge.

41. Fuel Surcharges UPS reserves the right to institute fuel surcharges on some or all Shipments without prior notice. The surcharges are subject to adjustment monthly. The surcharges may apply to any domestic or international transportation or other charges including, but not limited to, any accessorial charge or surcharge. The current fuel surcharges are set forth at ups.com/bridge/fuelsurcharge.html. Regardless of the mode of transportation used, the effective fuel surcharge for the service selected by the Shipper shall apply. The surcharges will be applied to such services and for such periods as UPS, in its sole and unlimited discretion, may determine necessary.

42. Manual Processing Charges UPS reserves the right to assess a manual processing charge of $0.50 per Package or $35 per week (whichever is greater) to Shippers who ship Packages using a UPS Shipping System that applies outdated UPS Rates until such time as the Shipper upgrades the UPS Shipping System to reflect current UPS Rates. A manual processing service charge will be assessed to each Package shipped using a UPS 3 Day Select® or UPS Ground shipping document.

43. Third Party Billing Service Effective January 4, 2016, any Shipment billed to a Third Party (regardless of the country of origin or destination of the Shipment) is subject to a Third Party Billing Service fee, charged to the payer, set forth in the Service Guide at the time of shipping. The fee for Third Party Billing Service shall be charged for each transaction, based upon all Charges, excluding charges, duties and taxes assessed by government authorities. The Third Party Billing Service fee will not apply to UPS Returns Services or UPS Import Control Shipments.

Tariff/Terms and Conditions

40.6 Rates for Large Packages; Large Package Surcharge A Package is considered a “Large Package” when the Package measurements exceed 130 inches in length and girth [(2 x width) + (2 x height)] combined.

A Large Package Surcharge (LPS) will be applied to each Large Package, including any Package that exceeds the weight or size restrictions set forth in Section 3.1 (“Items Not Accepted for Transportation”). Each Large Package in a multiple-package Shipment may receive an LPS. LPS will not apply to UPS Authorized Return Service® UPS Ground Packages, or to UPS Worldwide Express Freight ® Shipments.

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UPS® Tariff/Terms and Conditions of Service – United States 44. Billing Options for Domestic Shipments Unless otherwise agreed to in writing by UPS, Charges will be billed to the Shipper. UPS accepts Shipments for Collect billing and Third Party billing (subject to a Third Party Billing Service fee), provided the Consignee or Third Party has a valid UPS account number and has agreed to accept the Charges. Regardless of the billing option selected, some charges including, but not limited to, address correction charges, will be billed to the Shipper.

45. Billing Options for International Shipments The amount billed includes, but is not limited to, Charges, duties, fees, and taxes, if applicable. Unless otherwise restricted in the origin or destination country, Shippers tendering Packages using a UPS Shipping System may select the payer of Charges, duties, and taxes as Shipper, Receiver, or Third Party (subject to a Third Party Billing Service fee). UPS accepts shipments for Receiver or Third Party billing provided the Receiver or Third Party has a valid UPS account number and has agreed to accept the Charges. In the event of nonpayment by the Receiver or Third Party, the Shipper is liable for all Charges including, but not limited to, duties, fees, and taxes. An additional Duty and Tax Forwarding Surcharge will apply if the Shipper selects a billing option in which duties and taxes are to be paid outside of the destination country. UPS reserves the right in its sole and unlimited discretion to request advance payment of Charges for any Package sent to or from any international destination or origin. For all Shipments where the Shipper is not paying the Charges, the Shipper must notify the bill payer prior to shipping, and agree to pay all Charges in the event of non-payment by the bill-to party. The Shipper is liable for payment in the event of non-payment by the Consignee (or Receiver) or Third Party. All Ship­ ments must have a valid UPS billing option indicated on the UPS Shipping System entry. Regardless of the billing

option selected, some charges including, but not limited to, address correction charges, will be billed to the Shipper.

46. Bill My Account UPS may provide in its sole and unlim­ ited discretion a Bill My Account service to registered Shippers to allow the Shipper to bill to its own account Charges incurred at UPS Customer Centers and participating Third-Party Retailer locations. A processing fee for using Bill My Account may apply and may vary by shipping location. When using Bill My Account, a Shipper with customized contract incentives that may otherwise apply to the account may be limited to certain maximum incen­ tives (“Incentive Caps”). The applicable processing fee and Incentive Caps are subject to change without prior notice and are published at www.ups.com/ billmyaccount. Incentive Caps and processing fees in effect at the time of shipping will apply to Shipments billed using Bill My Account.

47. Disbursement Fee To expedite customs clearance, UPS may make or process payments of duties and taxes on behalf of the payer as dictated by the billing option selected. An addi­ tional fee, set forth in the UPS Rates applicable to the Shipment in effect at the time of shipping, will be assessed and billed to the payer.

48. Currency Conversion Rate Charges to a payer’s account in a foreign currency will be converted to the payer’s currency using a weekly exchange rate secured through Major Money Center Banks, plus an exchange fee, set forth in the UPS Rates applicable to the Shipment in effect at the time of shipping.

49. Missing/Invalid Account Number or Refusal Fee A processing fee will be charged for a missing or invalid account number when the account number, including the Shipper’s account number, is missing, the account number is not the correct account number for the bill-to party, the account number is for a Receiver or Third Party who fails to pay the Charges, or the Package is shipped to an unauthorized

Consignee. In the event of non-payment by the Receiver or Third Party, the Shipper will be billed a refusal fee plus the Charges.

50. Shipping Charge Corrections; Audit UPS reserves the right to bill for Charges based upon the characteristics of, and services requested for, Shipments actually tendered to UPS. UPS also reserves the right to audit any Package, Shipment and/or invoice to verify service selection, dimensions, or weight, and applicability of any Charges. As part of that audit, UPS may weigh and measure any Package or Shipment tendered to UPS using any method UPS deems appropriate, includ­ ing but not limited to multidimensional measuring devices. UPS may in its sole and unlimited discretion increase or adjust Charges based on the results of such audit. UPS reserves the right in its sole and unlimited discretion to bill for Charges based on shipping characteris­ tics provided by the Shipper, regardless of whether UPS has audited the shipping characteristics. In the event that a Package’s or Shipment’s dimensions are altered during transit, UPS reserves the right to bill for Charges based on the altered dimensions.

51. Payment of Charges Except where an alternative payment plan applies, UPS’s payment terms require payment in full in advance. UPS may provide in its sole and unlim­ ited discretion alternative payment terms to certain of its Shippers. UPS, in its sole and unlimited discretion, shall decide which, if any, of the alternative payment plans described below (see Section 51.2, “Alternative Payment Plans”) will be made available to the Shipper. A Shipper that is not enrolled in any of the Alternative Payment Plans described below shall pay all Charges in advance of shipment, as required by UPS. Notwithstanding any billing plan that is in effect or payment or billing option selected at the time of shipment, the Shipper is ultimately liable for and agrees to pay all Charges, including in the event of insolvency, bankruptcy, non-payment, or refusal to pay by the Receiver or Third Party.

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UPS® Tariff/Terms and Conditions of Service – United States All Charges must be paid in the lawful money of the United States of America. If a Shipper submits Shipment informa­ tion to UPS through a UPS Shipping System and does not subsequently tender such Shipment to UPS, it is the Shipper’s sole responsibility to request an adjust­ ment in the event Shipper is invoiced for any such Shipments (even where Shipper is ordinarily invoiced based on a UPS package scan), as set forth below (see Section 51.1, “Invoice Adjustment”). Shippers who fail to do so will be liable for all applicable Charges. As an accommodation to the Shipper, and in UPS’s sole and unlimited discre­ tion, UPS may render invoices, or copies of invoices, or charge certain Packages to a Third Party at the request of the Shipper. The Shipper remains respon­ sible for the timely payment in full of all Charges owed by the Shipper. By requesting UPS to render invoices, or copies of invoices, or charge certain Packages to a Third Party, the Shipper is deemed to authorize the Third Party to act on behalf of the Shipper, and UPS may rely thereon in all respects. UPS also may in its sole and unlimited discretion elect to render an invoice that includes amounts owed for services pro­ vided by UPS affiliates.

If, for any reason, a negotiable instru­ ment submitted to UPS as payment for Charges is returned to UPS unpaid, or

UPS may provide trade credit information on its Shippers to commercial reporting agencies. 51.1 Invoice Adjustment Requests for an invoice adjustment (e.g., adjustment of Charges based on an incorrect rate, billable weight, account number, failure to tender a Shipment, type of service, shipping charge correction, etc.) or a refund due to a duplicate payment must be received by UPS within 180 days of receiving the contested invoice, or any billing dispute is waived. Notification to UPS of a request for an invoice adjustment must be made in writing using one of the following methods: – Submit a request through UPS’s online Billing Center at ups.com/billing; – Email a request to UPS through the ups.com® website using the “Support Category” “billing”; or – Mail a request to United Parcel Service, P.O. Box 7247-0244, Philadelphia, PA 19170-0001. The notification to UPS must include the date of shipment, the tracking number for each disputed charge, and the reason for the disputed charge. A partial payment against an invoice is not considered a request for an invoice adjustment or notice to UPS of a disputed charge. UPS reserves the right to refuse to issue any invoice adjustment until all outstanding Charges owing to UPS have been paid in full. The filing of a lawsuit does not consti­ tute notification by the filer or on behalf of any other party. A right or claim, of any kind, to challenge the amount invoiced is conditioned upon full and strict compliance with all requirements regarding notice set forth in this Section; otherwise, failure to comply with the notice requirements set forth in this Section constitutes agreement to pay

the amount in the invoice. Full and strict compliance with this Section is required, even where it is believed that such com­ pliance would not result in relief or would otherwise be futile. 51.2 Alternative Payment Plans Where UPS elects to make an alternative payment plan available to the Shipper, UPS may render an invoice to the Shipper on a weekly (i.e., seven days) or a monthly (i.e., four or five calendar weeks) basis. A weekly invoice will include the Charges incurred in the previous week. Notwithstanding that UPS has elected to render an invoice to the Shipper on a weekly basis, an invoice may be issued only when the Shipper has incurred aggregate Charges in excess of ten dollars ($10), or when five (5) calendar weeks have elapsed from the date of issuance of the last invoice, whichever event occurs first. A monthly invoice will include the Charges incurred for the four- or five-week period for which the invoice is issued. In its sole and unlimited discretion, UPS may offer one or more of the following alternative payment plans for the payment of Charges: – Electronic Funds Transfer Plan (Debit EFT) By written agreement with UPS, the Shipper will provide UPS with the Shipper’s bank account number and bank routing number to enable UPS to electronically request payment, for all Charges incurred by the Shipper, directly from the Shipper’s bank, on a weekly or monthly basis. The Shipper’s bank will remit the amount requested to UPS and deduct that amount from the Shipper’s bank account. Payments to UPS will be shown on the Shipper’s bank statements. The Shipper is responsible for payment of any fees imposed by the Shipper’s bank. Additionally, the Shipper will receive a weekly or monthly invoice, as applicable, except as described above, from UPS listing the services provided for the appli­ cable billing period. If, for any reason, an electronic request for payment is dishonored, the Shipper is responsible for making a timely payment directly to UPS. Past due balances will be subject to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. No late payment

Tariff/Terms and Conditions

If Charges are paid by payment card or by an electronic payment method, the Shipper expressly authorizes UPS to assess any Charges and to obtain payment of the Charges by use of the payment card or electronic payment method. If, for any reason, any such transaction is rejected or declined, the Shipper will pay to UPS a declined transaction fee of ten dollars ($10) per incident, in addition to any late payment fees assessed by UPS and any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. The Shipper authorizes UPS to charge the declined transaction fee to the Shipper’s payment card account or electronic payment account or to collect the fee directly from the Shipper, at UPS’s sole option.

an electronic request for payment is dishonored, UPS may charge the Shipper a dishonored payment fee of twenty dollars ($20) per incident, in addition to any late payment fees assessed by UPS and any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper.

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UPS® Tariff/Terms and Conditions of Service – United States fee shall be assessed with respect to the Electronic Funds Transfer Plan.

may be incurred by UPS in the final col­ lection of Charges owed by the Shipper.

– Monthly Prepayment Plan

– Special Payment Plan

By written agreement with UPS, the Shipper will make a prepayment with UPS in an amount equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the Shipper, the required prepayment amount may be changed by UPS at any time to reflect a revised estimate of four weeks’ Charges. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts.

By written agreement with UPS, the Shipper may prepay an amount equal to the anticipated Charges for a period of between ten to twenty-six weeks, as estimated by UPS. The Charges actually incurred by the Shipper will be deducted by UPS on a weekly basis from the pre­ payment amounts on account with UPS. Weekly invoices marked as paid will be forwarded to the Shipper reflecting the balance of the prepayment amount on account with UPS. When the prepayment amount on account with UPS reaches the minimum balance specified in the written agreement, the Shipper is required to make another prepayment for an additional period pursuant to the same agreement, or, if the Shipper does not do so, the Shipper must make another payment arrangement with UPS. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts. If the Charges incurred by the Shipper exceed the remaining balance of the prepayment amounts on account with UPS, the excess Charges will be due within seven (7) days following the Shipper’s receipt of the invoice requiring such payment. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final col­ lection of Charges owed by the Shipper. This payment plan alternative is avail­ able only to existing customers already approved for a Special Payment Plan.

The Charges incurred for the applicable month will be totaled and billed to the Shipper on a monthly basis. Payment is due within seven (7) days after receipt of the UPS invoice. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. – Weekly Prepayment Plan By written agreement with UPS, the Shipper will make a prepayment with UPS in an amount equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the Shipper, the required prepayment amount may be changed by UPS at any time to reflect a revised estimate of four weeks’ Charges. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts. Shipper will receive invoices on a weekly basis, except as described above. Each invoice will list the previous period’s Charges incurred. Payment for all accu­ mulated Charges will be due within seven (7) days following the Shipper’s receipt of every fourth invoice; however, if prior to receiving the fourth invoice the Shipper’s accumulated Charges should equal or exceed the prepayment amounts on account with UPS, then the accumu­ lated Charges will be due within seven (7) days following the Shipper’s receipt of the invoice requiring such payment. Past due balances will be subject to a late payment fee as described below, in addition to any collection costs which

– Credit Extension Plan By written agreement with UPS, the Shipper may elect to pay an annual credit extension fee and thereafter receive invoices for Charges incurred by the Shipper on a monthly basis with no prepayment requirement. The invoices will be payable within seven (7) days following receipt by the Shipper. The credit extension fee is based upon the Shipper’s total annual Charges, as esti­ mated by UPS, and is subject to change annually by UPS in its sole and unlimited discretion. To be eligible for the Credit Extension Plan, the Shipper must use

UPS’s transportation services and the Credit Extension Plan solely for business, commercial, or agricultural purposes. A Shipper is not eligible for the Credit Extension Plan if the Shipper uses UPS’s transportation services and the Credit Extension Plan for any personal, family, or household purposes. By using the Credit Extension Plan (if made available to the Shipper), the Shipper represents, warrants, certifies, and agrees that it will use UPS’s trans­porta­tion services and the Credit Extension Plan solely for business, commercial or agricultural purposes and not for any personal, family, or house­ hold purposes. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. – Weekly Payment Plan Each week the Shipper will receive an invoice for the previous week’s Charges except as described above. The invoice is due within seven (7) days of receipt. No prepayment is required under this plan. Past due balances will be subject to a late payment fee as described below in addi­ tion to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. – Credit Card Payment Plan The Shipper may elect to pay the previ­ ous week’s Charges by credit card. The Shipper will receive billing detail item­ ized on its card statement or a weekly invoice, except as described above, from UPS listing the previous period’s Charges incurred. The Shipper will provide UPS with the Shipper’s credit information to enable UPS to process Charges incurred by the Shipper on a weekly basis. Shipper acknowledges and agrees that there may be a delay of two or more days between the date that payments are received by UPS and the date that the payments are posted and credited to the Shipper’s account with UPS. If a UPS remittance advice is attached to the Shipper’s payment, the payment will be credited accordingly. If no remit­tance advice is attached to the Shipper’s payment, the payment will be credited to the Ship­ per’s account.

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UPS® Tariff/Terms and Conditions of Service – United States 51.3 Late Payment Fee For the Monthly Prepayment Plan, the Weekly Prepayment Plan, the Special Payment Plan, the Credit Extension Plan, and the Weekly Payment Plan, a late payment fee will be assessed if the Shipper’s payment is not received by UPS within fourteen (14) days of the invoice due date. Except as otherwise stated below, the late payment fee will equal six percent (6%) of the total past due balance of the Shipper’s invoice (includ­ ing without limitation any previously assessed but unpaid late payment fees) that is fourteen (14) days past due. In determining the late payment fee for the Monthly Prepayment Plan and the Weekly Prepayment Plan, UPS will apply the prepayment amounts on account with UPS to reduce the calculated base amount on which the late payment fee is assessed, provided that UPS will so apply the prepayment amounts to the oldest outstanding invoice first, and to each subsequent invoice thereafter, until the prepayment amounts have been fully so applied. If an invoice 14 days past due is fully so covered by the prepayment amount, no late payment fee will apply. If an invoice 14 days past due is partially so covered by the prepayment amount, the late payment fee will apply to the portion not so covered by the prepay­ ment amount.

A late payment fee will be assessed only once on each invoice that is fourteen (14) days past due. Each late payment fee will be due and payable within seven (7) days following the Shipper’s receipt of the invoice that first reflects the assessment of the late payment fee. The late payment fee is in addition to any collection costs that may be incurred by UPS in the

52. UPS Service Guarantee UPS guarantees on-schedule Delivery of Shipments shipped via the following services, where available, to all 50 states and Puerto Rico: – U PS Air Services – U PS Hundredweight Service® Air Services –U  PS 3 Day Select® –U  PS Hundredweight Service® UPS 3 Day Select® – U PS® Ground – U PS® Ground with Freight Pricing – U PS Hundredweight Service® Ground

under the UPS Service Guarantee. UPS may, but is not required, to present the actual time of Delivery in tracking detail or proof of Delivery, and reserves the right to amend any delivery confirmation or the actual time of Delivery within fortyeight (48) hours of the date of Delivery. UPS shall not be liable for any damages whatsoever for delayed Delivery, except as specifically provided for Shipments made under the UPS Service Guarantee. Under no circumstances shall UPS be liable for any special, incidental, or consequential damages including, but not limited to, damages arising from delayed Delivery or failure to attempt on-schedule Delivery. UPS may cancel, suspend or modify the UPS Service Guarantee (or change the guaranteed time in transit) for any service(s), and for any period of time, as determined by UPS in its sole and unlimited discretion, and without prior notice. Visit http://compass.ups.com/ ups-holiday-calendar/ for changes effective during the holiday season.

UPS guarantees on-schedule Delivery of Shipments shipped via the following services, where available, and provided that customs clearance is performed by UPS Supply Chain Solutions® brokerage offices designated by UPS for clearing these Shipments: –U  PS Worldwide Express Plus® –U  PS Worldwide Express NA1® –U  PS Worldwide Express® –U  PS Worldwide Express Freight® –U  PS Worldwide Saver® –U  PS Worldwide Expedited® –U  PS 3 Day Select® from Canada – U PS® Standard

– Each Package and Shipment is properly recorded in a UPS Shipping System.

In the event UPS fails to attempt Delivery by the date and time (if applicable) indicated at ups.com, for the applicable date, time and location of tender, or as provided when 1-800-PICK-UPS® is called, UPS, at its option, will either credit or refund the transportation charges for each such Shipment to the payer only, upon request, provided the conditions set forth in the UPS Service Guarantee are met. Transportation charges do not include other fees or charges that may be assessed by UPS including, but not limited to, fuel sur­ charges. This is the sole remedy available

– Each Package and Shipment bears the appropriate UPS tracking label and an address label, or a combined label generated by a UPS Automated Ship­ ping System, showing the Consignee’s correct name, deliverable address (UPS does not provide Delivery to a P.O. Box), and ZIP Code (or postal code for international Shipments). In addition, UPS reserves the right, in its sole and unlimited discretion, to refuse to honor a request for a credit or refund of trans­ portation charges for a Package when that Package is not accompanied by a UPS Smart Label® tag and/or Timely

52.1 Conditions The UPS Service Guarantee is subject to the following conditions: – U PS’s guaranteed Delivery schedule has been obtained by referencing UPS’s website or contacting a UPS Customer Service office. “On-time” or “on-schedule” means, subject to the terms of this UPS Service Guarantee, Delivery is attempted within the UPS guaranteed Delivery schedule.

Tariff/Terms and Conditions

For the Special Payment Plan, a late payment fee will not be assessed if there has been a positive balance in the Ship­ per’s prepayment account with UPS at any time during the 27-day period immediately preceding the transmittal of the current invoice to the Shipper. The late payment fee for the Special Payment Plan will be assessed on the “charges this period” of the Shipper’s invoice (includ­ ing without limitation any previously assessed but unpaid late payment fees) that is fourteen (14) days past due.

final collection of Charges owed by the Shipper. Neither the assessment nor the payment of a late payment fee will (a) affect the Shipper’s responsibility to pay all Charges owed, or (b) in any manner preclude UPS from exercising any of its rights or remedies hereunder or under applicable law.

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UPS® Tariff/Terms and Conditions of Service – United States Upload of PLD or when the delivery address on any address label or com­ bined label affixed to the Package does not match the delivery address on the UPS Smart Label® tag, bar code, or PLD for the Package. – Each Package or pallet in a Shipment bears a UPS Saturday Delivery routing label when optional Saturday service is requested and available. – Each Shipment is tendered to UPS during UPS’s published business hours. Shipments received from or destined to certain locations may require earlier pickup times (available at the UPS website). – U PS is notified by UPS’s Interactive Voice Response system or through UPS’s online Billing Center at ups.com/billing of a service failure within fifteen (15) calendar days of the date of scheduled Delivery or the date by which UPS has amended or corrected the actual time of Delivery in tracking detail or proof of Delivery, whichever is later, and is advised of the Consignee’s name and address, date of shipment, Shipment weight, and UPS tracking number. – For UPS Worldwide Expedited® Ship­ ments, the guarantee shall apply only to Shipments with a U.S. origin or destination and when the billed party is resident in the United States and is responsible for all Charges. – For UPS Worldwide Express Freight® Shipments, the guarantee shall apply to a Shipment where any pallet exceeds maximum size or weight restrictions (as set forth at http://www.ups.com/ media/en/wwef_max_dim.pdf) only if the Shipper obtained confirmation of eligibility for the UPS Service Guar­ antee, prior to tender of the Shipment to UPS for service. UPS reserves the right to refuse any request for a credit or refund when such request is either (a) made by, or (b) based on information obtained by, a party other than the payer of the Charges. 52.2 Exclusions The UPS Service Guarantee does not apply to: –U  PS 2nd Day Air A.M.® Packages for Residential deliveries.

– Shipments tendered pursuant to Drop Shipments, special operating plans, or customized handling or processing arrangements, or tendered either under an account number on which Service Guarantee claims are addressed by a special agreement or where such claims have been addressed by special agreement with the payer of the Charges. – Shipments processed using a UPS Automated Shipping System that is not located at the pickup address assigned to the UPS account number on which the Shipment was made. – U PS Ground Returns Service Packages. – Packages subject to a Large Package Surcharge or Additional Handling Fee, Packages that exceed maximum size or weight limits, Shipments contain­ing any Package subject to a Large Package Surcharge, Additional Handling Fee, or that exceed max­imum size or weight limits, or UPS Worldwide Express Freight® Shipments tendered without prior approval containing any pallet exceeding maximum size or weight restrictions (as set forth at http:// www.ups.com/media/en/wwef_max_ dim.pdf). – S hipments made using a Call Tag. – S hipments subject to a UPS Delivery Intercept® request, Delivery Change Request, or a UPS My Choice® request. – Shipments that are delayed due to causes beyond UPS’s control including, but not limited to: the unavailability or refusal of a person to accept Delivery of the Shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar author­ities, authority of law, insufficient information provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government, or otherwise applicable to the Shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and

information systems, and adverse weather conditions. – International Shipments for which the Shipper has selected the Receiver or Third Party as the payer of any applicable duties and taxes and Delivery is delayed until payment arrange­ments are made. – U PS Import Control® Shipments for which the Shipper has selected commercial invoice removal. –U  PS Ground Shipments or UPS® Standard Shipments that are picked up or scheduled to be delivered during the fourteen calendar days before December 25.

53. Claims and Legal Actions: Individual Binding Arbitration of Claims Time Limits and Pleading Requirements for Claims/No Right to Set Off Claims against UPS must be made within strict time limits, including as set forth in Section 51.1 (“Invoice Adjustment”) regarding invoice adjustments or billing disputes; Section 53.3 (“Time Limit for Filing Claims for Loss or Damage to Property”) regarding claims for loss or damage to property; and pursuant to Section 52, “UPS Service Guarantee.” All claims against UPS arising out of or related to the provision of services by UPS, including, but not limited to, demands for damages, refunds, credits, and any legal or equitable relief what­ soever, shall be extinguished unless the Claimant (1) timely and completely complies with all applicable notice and claims periods set forth in the Terms and in the Service Guide, including as to claims for loss or damage to property under Section 53.3, claims under Section 52, “UPS Service Guarantee,” claims for invoice adjustments under Section 51.1, or claims for breach of contract or any other cause of action; and (2) pleads on the face of any complaint filed in court against UPS or states in its submission of its claim in arbitration against UPS, as the case may be, satisfaction and compliance with those notice and claims periods as a contractual condition prec­ edent to recovery. Claimants may not deduct the amounts of pending claims from any Charges owed to UPS, and

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UPS® Tariff/Terms and Conditions of Service – United States the Shipper waives any and all rights, including any statutory or common law rights, to set off the amount of any claim against Charges owed to UPS. Agreement to Arbitrate Claims Claimant and UPS agree that, except for disputes that qualify for state courts of limited jurisdiction (such as small claims, justice of the peace, magistrate court, and similar courts with monetary limits on their jurisdictions over civil disputes), any controversy or claim, whether at law or equity, arising out of or related to the provision of services by UPS, regardless of the date of accrual of such dispute, shall be resolved in its entirety by individual (not class-wide nor collective) binding arbitration. Arbitration is the submission of a dispute to a neutral arbitrator, instead of a judge or jury, for a final and binding decision, known as an “award.” Arbitration pro­ vides for more limited discovery than in court, and is subject to limited review by courts. Each party has an opportu­ nity to present evidence to the arbitrator in writing or through witnesses. An arbitrator can only award the same damages and relief that a court can award under the law and must honor the terms and conditions in the Terms. Claimant and UPS agree that their sole relationship is a contractual one gov­ erned by the Service Guide and Terms. Any controversy or claim arising out of or related to the provision of services by UPS shall be resolved solely based on the agreements set forth in the Service Guide and Terms.

enforceability of the remainder of this arbitration provision, and the arbitrator shall have the authority to amend any provisions deemed invalid or ineffective to make the same valid and enforceable.

Any arbitration under this Agreement will take place on an individual basis; class, mass, consolidated or combined actions or arbitrations or proceeding as a private attorney general are not permitted. Claimant and UPS are each waiving the right to trial by jury. Claimant and UPS are further giving up the ability to participate in a class, mass, consolidated or combined action or arbitration.

Desk Arbitration For all disputes concerning an amount less than fifteen thousand dollars ($15,000.00), the parties shall submit their arguments and evidence to the arbitrator in writing and the arbitra­ tor shall make an award based only on the documents; no hearing will be held unless the arbitrator in his or her discretion, and upon request of a party, decides it is a necessity to require an inperson hearing. For a dispute governed by the AAA Consumer-Related Disputes Supplementary Procedures, and concern­ ing an award between fifteen thousand dollars ($15,000.00) and fifty thousand dollars ($50,000.00), inclusive, UPS shall pay Claimant’s filing fee under the AAA Rules, provided that Claim­ ant agrees that both parties shall submit their arguments and evidence to the arbitrator in writing and that the arbitra­ tor shall make an award based only on the documents, without a hearing being held. Notwithstanding this provision, the parties may agree to proceed with desk arbitration at any time.

Place of Arbitration/Number of Arbitrators/Costs of Arbitration/ Governing Law/Survival Any arbitration will take place in the county where Claimant resides and will be determined by a single arbitrator. Any filing fee or administrative fee required of Claimant by the AAA Rules shall be paid by Claimant to the extent such fee does not exceed the amount of the fee required to commence a similar action in a court that otherwise would have jurisdiction. For all non frivolous complaints, UPS will pay the amount of such fee in excess of that amount. The arbitrator will allocate the adminis­ trative costs and arbitral fees consistent with the applicable rules of the American Arbitration Association. Reasonable attorney’s fees and expenses will be allo­ cated or awarded only to the extent such allocation or award is available under applicable law. All issues are for the arbitrator to decide, except that issues relating to the scope, application, and enforceability of the arbitration provision are for a court to decide. The Federal Arbitration Act governs the interpretation and enforce­ ment of this provision. This agreement to arbitrate shall survive termination of the Terms. Severability Notwithstanding anything to the con­ trary in the AAA Rules, if any part of this arbitration provision is deemed invalid or ineffective for any reason, this shall not affect the validity or

Access to Small Claims Courts All parties shall retain the right to seek adjudication in a state court of limited jurisdiction, such as small claims, justice of the peace, magistrate court, and similar courts with monetary limits on their jurisdiction over civil disputes, for individual disputes within the scope of such court’s jurisdiction. Acknowledgements Claimant and UPS acknowledge and agree that pursuant to these Terms: – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A TRIAL BY JURY TO RESOLVE ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED THIRD PARTIES; – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A COURT, OTHER THAN A STATE COURT

Tariff/Terms and Conditions

Institutional Arbitration The arbitration shall be conducted by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (the “Rules”), and judgment on the award may be entered in any court of competent jurisdiction. The Rules, including instructions for how to initiate arbitration, are available at http://www.adr.org or by calling the AAA at 1-800-778-7879. The arbitrator shall decide all issues of the case on the basis of the applicable law, not equity. If you initiate arbitration, you must serve

UPS’s registered agent for service of process, Corporation Service Company, which has locations in every state. Infor­ mation also can be found on the website of your local Secretary of State.

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UPS® Tariff/Terms and Conditions of Service – United States OF LIMITED JURISDICTION AS DEFINED ABOVE, RESOLVE ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED THIRD PARTIES; – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A COURT REVIEW ANY DECISION OR AWARD OF AN ARBITRATOR, WHETHER INTERIM OR FINAL, EXCEPT FOR APPEALS BASED ON THOSE GROUNDS FOR VACATUR EXPRESSLY SET FORTH IN SECTION 10 OF THE FEDERAL ARBITRATION ACT. – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, JOIN AS A CLASS MEMBER, AND/OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS IN ANY CLASS, MASS, CONSOLIDATED OR COMBINED ACTION OR ARBI­ TRATION FILED AGAINST CLAIMANT, UPS AND/ OR RELATED THIRD PARTIES. Award The arbitrator may award money or equitable relief in favor of only the indi­ vidual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless a brief expla­ nation of the reasons is requested by one of the parties. Unless both Claimant and UPS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, private attorney general or class proceeding.

Confidentiality of Arbitration Notwithstanding anything to the contrary in the AAA Rules, UPS and Claimant agree that the filing of arbitra­ tion, the arbitration proceeding, any documents exchanged or produced during the arbitration proceeding, any briefs or other documents prepared for the arbitration, and the arbitral award shall all be kept fully confidential and shall not be disclosed to any other party, except to the extent necessary to enforce this arbitration provision, arbitral award or other rights of the parties, or as required by law or court order. This confidentiality provision does not foreclose the American Arbitration Associa­ tion from reporting certain consumer arbitration case information as required by state law. 53.1 Making Claims for Loss or Damage to Property All claims for loss of or damage to property transported or accepted for transportation must: (1) be in writing (or an electronic communication) and must include reference to the Source Document or pickup record number and date of shipment or copies of other docu­ ments sufficient to identify the Shipment involved, and the declared value; (2) assert the liability of UPS for alleged loss or damage; (3) make claim for payment of a specified or determinable amount of money; and (4) be accompanied by a copy of the original invoice or, if no invoice was issued, other proof, certi­ fied to in writing, as to the purchase price paid by the Consignee (where the property involved has been sold to the Consignee), actual cost or replacement cost of the property, or extent of the damage to the property. No claims will be voluntarily paid unless filed in writing or transmitted electroni­ cally by or on behalf of the Shipper in accordance with these provisions. A request for proof of Delivery or damage inspection or the filing of a lawsuit do not constitute notification of a claim. A right or claim, of any kind, for loss or damage to property is conditioned

upon full and strict compliance with this Section 53.1 and Sections 53.3 through 53.6. Full and strict compliance with this Section is required, even where it is believed that such compliance would not result in relief or would otherwise be futile. 53.2 Acknowledgment of Claims for Loss or Damage to Property After receiving a proper written or electronic transmission of a claim in the manner and form and with the support­ ing documents described in Section 53.1 (“Making Claims for Loss or Damage to Property”) and Section 53.4 (“Investiga­ tion of Claims for Loss or Damage to Property”) herein, UPS or its designee will acknowledge the receipt of such claim in writing or electronically to the claimant within 30 days after the date of receipt, unless such claim has already been paid or denied in writing or electronically. UPS will at the time each claim is received create a separate file and assign thereto a successive claim file number and note that number on all documents filed in support of the claim and all records and correspondence with respect to the claim, including the written acknowledgment of receipt and, if in its possession, the Source Document and delivery receipts, if any, covering the Shipment involved. At the time such claim is received, UPS will cause the date of receipt to be recorded on the face of the claim document, and the date of receipt will also appear on the acknowl­ edgment of receipt sent to the claimant. 53.3 Time Limit for Filing Claims for Loss or Damage to Property As a condition precedent to recovery, all claims for loss or damage to property must be filed in writing or electronically with UPS within the following time limits: – For domestic Shipments (including shipments to and from Puerto Rico), claims must be filed within nine months after Delivery of the Package or, in case of failure to make Delivery, within nine months after a reasonable time for Delivery has elapsed.

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UPS® Tariff/Terms and Conditions of Service – United States –F  or international Shipments, claims must be filed within sixty days after Delivery of the Package or pallet or, in the case of non-Delivery, within sixty days after a reasonable time for Delivery has elapsed. – Suits shall be instituted within two years after denial of any portion of the claim. Where claims are not filed or suits are not instituted thereon in accordance with the foregoing pro­visions, such claims shall be deemed waived and will not be paid. 53.4 Investigation of Claims for Loss or Damage to Property – Prompt Investigation. Each claim for loss or damage to a Package or Ship­ ment filed in the manner prescribed herein will be promptly and thoroughly investigated, if investigation has not already been made prior to receipt of the claim.

For an asserted claim of $1,000 or more for a Package processed through a UPS Shipping System and tendered to a UPS driver, a copy of the signed high-value shipment summary applicable to the Shipment obtained by the Shipper and signed by the UPS driver at the time of

For an asserted claim of $1,000 or more for an international UPS Returns® or a UPS Import Control® Package or pallet, the signed UPS high-value shipment summary applicable to the Shipment must be submitted in support of the claim. By filing a claim and supporting docu­ ments to UPS, the claimant certifies that the claim, amount of claim, and support­ ing documents are true and correct. – Original Packaging Materials. In the event that a claim is made for damage to a Shipment, the original packaging materials must be made available to UPS or its designee for inspection prior to reshipment. – Verification of Loss. When an asserted claim for loss of an entire Package or pallet or an entire Shipment cannot be otherwise authenticated upon inves­ tigation, UPS will obtain from the Consignee of the Shipment involved a certified statement in writing that the property for which the claim is filed has not been received from UPS or from any other source. UPS reserves the right to require verification by the filing of a police report and providing a copy of the filed report to UPS in support of the claim. 53.5 Salvage When UPS pays the actual cost, the pur­ chase price, or the replacement cost of the property, all rights, title to, and inter­ est in the property shall thereupon pass to UPS, and UPS reserves the right to obtain the property for salvage. Payment of a claim in such circumstances shall be contingent on UPS’s receipt of the damaged property in the same condition as on the date the damage was incurred. 53.6 Disposition of Claims for Loss or Damage to Property UPS or its designee, after receiving a written claim for property transported, will pay, decline, or make a firm com­ promise settlement offer in writing to

the claimant within 120 days after UPS receives the claim; provided, however, that if the claim cannot be processed and disposed of within 120 days after receipt, UPS or its designee will at that time and at the expiration of each suc­ ceeding 60-day period while the claim remains pending, advise the claimant in writing of the status of the claim and the reason for the delay in making final disposition thereof and shall retain a copy of such notice to the claimant in its claim file. No claim for loss or damage shall be paid unless a valid claim has been filed in accordance with terms set forth herein (in Section 53.1, “Making Claims for Loss or Damage to Property,” Section 53.3, “Time Limit for Filing Claims for Loss or Damage to Property” and Section 53.4, “Investigation of Claims for Loss or Damage to Property”). UPS reserves the right to refuse to pay any claim for loss or damage to property until all outstanding Charges owing to UPS have been paid in full. UPS reserves the right to refuse to pay any claim for loss of property if, having requested a detailed description of the property, no such description is provided.

54. Responsibility for Loss or Damage UPS’s liability for loss or damage to each UPS domestic Package or international Shipment, or to each pallet in a UPS Worldwide Express Freight® Shipment, is limited to a value of $100, except as set forth below. Unless a greater value is recorded in the declared value field of the UPS Source Document or the UPS Automated Shipping System used, the Shipper agrees that the released value of each domestic Package or interna­ tional Shipment, or pallet is no greater than $100, which is a reasonable value under the circumstances surrounding the transportation, and that UPS shall not be liable for more than $100 for each domestic Package or international Ship­ ment or pallet. To increase UPS’s limit of liability for loss or damage above $100, the Shipper must declare a value in excess of $100

Tariff/Terms and Conditions

– Supporting Documents. Each claim must be supported by the following: (1) evidence of payment of the ship­ ping and any declared value charges; and (2) either the original invoice or a photocopy, exact copy, or extract of, the original invoice, a certification of prices or costs, with trade or other discounts, allowance, or deductions of any nature whatsoever and the terms thereof, or depreciation reflected thereon. Where the property involved in a claim has not been invoiced to the Consignee shown on the bill of lading or receipt, where an invoice does not show price or cost, where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, UPS will, before paying a claim, require the claimant to establish the value in the quantity shipped, transported, or involved. UPS reserves the right to request the original shipping record or Source Document.

tender may be required to support the claim. UPS reserves the right to refuse to pay any claim if, having requested such a signed high-value shipment summary, no such summary is provided.

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UPS® Tariff/Terms and Conditions of Service – United States for each Package or pallet in the declared value field of the UPS Source Document or the UPS Automated Shipping System used and pay an additional charge. The Shipper cannot declare a value in excess of the maximum allowable limits set forth below. UPS shall not be liable under any circumstances for an amount in excess of the declared value of a domestic Package or international Shipment, or pallet. When a Shipper declares a value in excess of $100, it does not receive any form of insurance. Shippers desiring cargo insurance, all risk insurance, or another form of insurance should pur­ chase such insurance from a third party. The rules relating to liability established by the Convention for the Unification of Certain Rules Relating to Interna­ tional Carriage by Air signed at Warsaw, Poland, on October 12, 1929, that con­ vention as amended, or the Convention for the Unification of Certain Rules for International Carriage by Air (Montreal, 28 May 1999), shall apply to the interna­ tional carriage of any Shipment insofar as the same is governed thereby. There are no stopping places which are agreed upon at the time of tender of the Ship­ ment, and UPS reserves the right to route the Shipment in any way UPS deems appropriate. 54.1 Maximum Declared Values The maximum declared value is $50,000 per Package and $100,000 per pallet, except for the following for which the maximum declared value may not exceed: – Subject to the limitations set forth below, certain Packages are eligible for the enhanced maximum declared value of $70,000 per Package (“Enhanced Maximum Declared Value”). A Package is eligible for Enhanced Maximum Declared Value only where the Package is a domestic Package; is tendered pursuant to the Shipper’s Scheduled Pickup Service; the service level selected is a UPS Next Day Air delivery service; the Package is proc­essed for shipment using a UPS Shipping System (declarations of value on paper Source Documents are not eligible for Enhanced Maximum Declared Value); and the

Package does not contain any hazardous material or a Perishable Commodity. Except as set forth in this Section, the portion of any declaration of value above $50,000 per Package is null and void; – $1,000 per Package for Packages shipped by a Third-Party Retailer if no high-value control log was provided to UPS on tender of the Package; – $1,000 per Package for a Package processed for shipment prior to tender using a UPS Shipping System and tendered to a UPS driver, unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package and signed by the driver upon tender of the Package; – up to $5,000 per Package for a Package shipped or delivered to a UPS Access Point™ location. – $500 per Package for a Package shipped via a UPS Drop Box; – up to $1,000 per Package for a Package shipped via a Third-Party Retailer or UPS Access Point™ location if such Package was processed for shipment using a UPS Shipping System prior to drop off at the Third-Party Retailer or UPS Access Point™ location or billed using Bill My Account; – $500 per Package or pallet for inter­national Shipments containing jewelry (not including costume jewelry), or, effective January 4, 2016, $2,500 per Package or pallet for Shipments tendered to eligible destinations set forth at ups.com/jewelry; – $1,000 per Package for domestic Packages returned via UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services, (including via UPS Returns® on the Web service), and UPS Returns® Flexible Access service; – $1,000 per Package or pallet for international Shipments returned via the following UPS Returns® Services: UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup Attempt, or

3 UPS Pickup Attempts (including via UPS Returns® on the Web), unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package or pallet and signed by the driver upon tender of the Shipment; – $1,000 per Package or pallet for international UPS Import Control® Shipments unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package or pallet and signed by the driver upon tender of the Shipment; –$  999 per Package for Packages shipped via Shipper Release service; Shippers cannot declare a value for UPS® Prepaid Letters. Declaring a value in the declared value field of the UPS Source Document or UPS Automated Shipping System used does not increase UPS’s limitations of liability for, and Shippers may not declare a value for, damages related to providing or failure to provide C.O.D. service, including, but not limited to: failure to collect the C.O.D. amount; failure to collect the specified form of payment; collection of an instrument in the wrong amount; failure or delay in delivering the collected instrument to the Shipper; or collection of forged, insufficient funds, or otherwise invalid instruments. Any declared value contrary to what is allowed in the applicable Terms or Service Guide (e.g., the portion of any declaration in excess of allowed maxi­ mums) is null and void. Acceptance for carriage or receipt of payment for any Package or Shipment bearing a declared value contrary to what is allowed does not constitute a waiver of any provisions of the Terms or Service Guide limiting UPS’s liability or responsibility for any such Package or Shipment. If a Shipper declares value in excess of the applicable maximum allowed or in any respect con­ trary to what is allowed in the applicable Terms or Service Guide, it is the Shipper’s sole responsibility timely to request an adjustment as set forth in Section 51.1

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UPS® Tariff/Terms and Conditions of Service – United States (“Invoice Adjustment”) to recover any Charges. Shippers who fail to do so will be liable for all invoiced Charges. 54.2 Liability Limits UPS’s maximum liability for loss or damage to each UPS domestic Package or international Shipment, or to each pallet in a UPS Worldwide Express Freight® Shipment, shall not exceed the lesser of: – $100, when no value in excess of $100 is declared on the Source Document or UPS Automated Shipping System used (or when a value in excess of $100 is declared, but the applicable declared value charges are not paid); – the declared value on the Source Document or UPS Automated Shipping System used when a value in excess of $100 is declared and the applicable declared value charges paid; – the purchase price paid by the Consignee (where the shipped property has been sold to the Consignee); – the actual cost of the damaged or lost property; – the replacement cost of the property at the time and place of loss or damage; or – the cost of repairing the damaged property. UPS’s liability for Shipments containing the following commodities shall be limited as follows: – Checks. UPS’s liability for a Shipment containing a check or checks is limited to the cost of stopping payment on and reissuing the check(s), not to exceed $100 per Package or pallet. In no event shall UPS be liable for the face value of the check(s).

– Media. UPS’s liability for a Shipment containing documents, film, photographs (including negatives), slides, transparencies, videotapes, compact discs, laser discs, computer tapes, and media of similar nature is limited to the replacement cost of the media on which the content is recorded. – Pairs, Parts. In the event of loss of or damage to a pair or set of articles, UPS’s liability is limited to the value of that part of the pair or set which is lost or damaged, and UPS shall not be liable for the value of the whole pair or set. In the event of loss of or damage to any part of property (including any part of a machine) which, when com­ plete for sale or use, consists of several parts, UPS shall be liable only for the value of the part lost or damaged, not to exceed the declared value of the part lost or damaged. In no event shall UPS be liable for the value of the complete item. In the event of partial loss or damage to a pallet in UPS Worldwide Express Freight® service, UPS shall be liable only for the value of the contents of the pallet lost or damaged, and not the value of the full pallet. 54.3 Exclusions from Liability UPS shall not be liable or responsible for: – loss or damage to articles of unusual value (as defined in these Terms); – loss or damage to Prepaid Letters; – loss or damage resulting from insects, moths, vermin, inherent vice, deteri­ ora­tion, dampness of atmosphere, extreme of temperature, ordinary wear and tear, or that which occurred or arose prior to or after the course of transportation by UPS;

– loss or damage to human remains, fetal remains, human body parts, or components thereof; – loss or damage to fluorescent tubes or bulbs; – loss of, damage to, or irretrievability of data stored on any type of media, or of information including without limitation personal, health or financial information; – loss or damage due to acts of God, natural disasters, war risks, acts of terrorism, nuclear damage, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, the application of security regulations imposed by the government or otherwise applicable to the Shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground trans­por­tation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and information systems, or adverse weather conditions; – loss or damage to any Package or Shipment for which UPS has no scan or other record reflecting that the Package or Shipment was tendered to UPS by the Shipper; or – loss or damage to any Shipment containing articles that Shippers are prohibited from shipping, that UPS does not or is not authorized to accept for transportation, that UPS states that it will not accept, or that UPS has a right to refuse. UPS shall not be liable for any loss or damage arising from providing service to, or on behalf of, a person or entity that obtains such services, including the delivery of property, by trick, false pretense, or other fraudulent scheme.

– loss or damage resulting from improper, inadequate or unsafe packaging or wrapping that fails to meet UPS’s published standards related thereto set forth in the Terms or at ups.com;

UPS shall not be liable for any damages arising from UPS’s inability, failure, or refusal to comply with a request to stop, return, or re-route shipment of a Package after tender to UPS.

– loss or damage to Perishable Commodities to the extent the loss or damage results from exposure to heat or cold or the perishable nature of the item;

UPS shall not be liable for any inter­ ruption of service due to causes beyond UPS’s control including, but not limited to: the unavailability or refusal of a

Tariff/Terms and Conditions

– Phone Cards, Tickets, Gift Cards, and Similar. UPS’s liability for a Shipment containing a phone card, ticket (such as event or airline ticket), gift certificate, gift card, coupon, or other similar printed matter with an exchange value is limited to the cost (which shall not include any amount of the value attached to the card, certificate, or coupon, or similar printed matter) of replacing the physical card(s), certificate(s), or printed matter, not to exceed $100 per Package or per pallet. In no event shall

UPS be liable for the face value of any phone card, ticket, gift certificate, gift card, coupon, or similar printed matter.

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UPS® Tariff/Terms and Conditions of Service – United States person to accept Delivery of the Ship­ ment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omis­ sions of customs or similar authorities, authority of law, insufficient informa­ tion provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government or otherwise applicable to the Shipment, riots, a government agency hold, strikes or other labor disputes, civil unrest, dis­ ruptions of any kind in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and infor­ mation systems, and adverse weather conditions. UNDER NO CIRCUMSTANCES SHALL UPS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSE­ QUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM LOSS, MISDELIVERY OF, OR DAMAGE TO PROPERTY, DELAYED DELIVERY, OR FAILURE TO ATTEMPT DELIVERY IN ACCORDANCE WITH THE UPS SERVICE GUARANTEE, WHETHER OR NOT UPS HAD KNOWLEDGE SUCH DAMAGES MIGHT BE INCURRED. UNDER NO CIRCUM­ STANCES SHALL UPS BE LIABLE FOR ANY DAMAGES WHATSOEVER FOR DELAYED DELIVERY, EXCEPT AS SPECIFICALLY PROVIDED FOR SHIPMENTS MADE UNDER THE UPS SERVICE GUARANTEE. Acceptance for carriage of any Shipment containing articles that Shippers are prohibited from shipping, that UPS does not or is not authorized to accept for transportation, that UPS states it will not accept, or that UPS has a right to refuse, does not constitute a waiver of any pro­ visions of the Terms or Service Guide limiting UPS’s liability or responsibility for any such Package or Shipment.

55. Data Protection The Shipper agrees that UPS and other companies in the UPS group of compa­ nies worldwide, including companies in countries that may not have the same level of data protection as the country where the Shipment is tendered for service, may use any data provided by the Shipper to UPS for the purposes set forth in and subject to the UPS Privacy Notice published on UPS’s website at http://www.ups.com/content/us/en/ resources/ship/terms/privacy.html, which is incorporated here by this reference. The Shipper has certain rights under the law (exercisable by contacting UPS) to have access to, rectify, object to the use for direct marketing of, or delete personal data held by UPS about it.

56. Incorporation of Documents; Waiver; Future Changes All Shipments are subject to the terms and conditions contained in the Terms. The effective Service Guide, and any modifications or amendments of them, are hereby incorporated by reference in these Terms. In the event of a conflict or inconsistency between the Terms and the effective Service Guide, the Terms shall control. UPS reserves the right to unilaterally modify or amend any portion of the Service Guide or the Terms at any time without prior notice. The Terms, the Service Guide and the UPS Source Document for each Ship­ ment together comprise the complete and exclusive agreement of the parties, including any of UPS’s affiliates or subsidiaries, except as modified by any existing or future written agreement between the parties, and may not be contradicted, modified or supplemented by any oral agreement or by any impliedby-law covenant. For any language in the parties’ agree­ ment that gives UPS any discretion, judgment or other right, UPS’s exercise of such discretion, judgment or other right is not limited in any way whatso­ ever – even if the specific language does

not so specify. UPS has the sole and unilateral authority to choose how to exercise its discretion, judgment or any other right and may do so for any reason it chooses, without limitation. UPS is not bound by any previous exercise of its discretion, judgment or any other right. Nor does any previous exercise constitute a determination or admission by UPS about how such discretion, judg­ ment or right should be or should have been exercised. The parties disavow and waive any obli­ gations of good faith and/or fair dealing, whether implied by law or otherwise, in connection with their agreements regarding services to which these Terms apply, including but not limited to UPS’s exercise of any discretion, judgment or other right, afforded by the Service Guide, the Terms or the UPS Source Document. UPS (and any of UPS’s affili­ ates and subsidiaries) have no special, confidential, or fiduciary relationship with any Shipper or Claimant. Any failure to enforce or apply any terms or provisions of the Service Guide or the Terms shall not constitute a waiver of that term or provision by UPS, and shall not diminish or impair UPS’s right to enforce such term or provision in the future. If one or more provisions of the Terms shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be so affected or impaired. UPS may engage subcontractors to perform transportation and incidental services. UPS contracts on its own behalf and on behalf of its servants, agents, and subcontractors, each of whom shall have the benefit of these Terms. No such party has authority to waive or vary these Terms.

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Index  171

Index A

Additional Charges

See Value-Added Services and Other Charges

Additional Consignee or Invoice

130

Additional Handling

109, 117, 159

Address Correction   Air Freight  Package   UPS Worldwide Expedited Ground Freight

109, 121, 155 123 117 127

Adult Signature Required Air Freight Services Air Shipping Documents (ASDs) Alcoholic Beverages Alliance Locations   (Office Depot and Staples) Ammunition Authorized Shipping Outlet Automated Processing   Air Freight  LTL  Package

B

Batteries Bill My Account

108, 111, 135, 156 72-73 22 8, 145 9, 24, 143

Claims

11 160

Collect on Delivery (C.O.D.) Services   C.O.D. Automatic   C.O.D. Direct   C.O.D. Secure   C.O.D. Service Restrictions   Delayed Deposit  LTL   Manual C.O.D. Tags  Package Complex Entries Consolidation and Distribution

Billing Options   Air Freight   Domestic Shipments   International Shipments  LTL  Package

108 138 160 160 138 110, 137-138

Biological Materials

145

Bonds   Continuous Transaction Bond   In-Transit Bond (IT Bond)   Single Entry Bond (SEB)

130 130 130 74, 91, 128-132, 149-150

33-37 42

Chargeback for Consignee Billing Shipments   Air Freight   Package     UPS Worldwide Expedited Ground Freight Check

21-22 21-22 21-22

5, 42, 91, 103-104, 129 5, 33-37, 74, 85-87 5, 42, 91, 102, 129 4

Certificate of Origin   Air Freight  Package   UPS Worldwide Expedited Ground Freight

24, 143

121, 125 22

Brokerage Services

Canada   UPS Standard   From Canada   To Canada   UPS 3 Day Select from Canada   UPS Worldwide Service to Canada   Canada Zone Chart   Export   Import

8, 145, 146

Bill of Lading   Corrected Bill of Lading  LTL

Bundled or Strapped Boxes

C

108, 110, 120, 150 122 110 126 109, 121 123 117 127

136, 137, 138, 157, 158, 169 135, 164-167 108, 120, 156-158 110 110 111 8 110 124 110 110 130 6

Corrected Bill of Lading

121, 125

Correction of Addresses

155

Credit Extension Fee Currency Conversion Rate Customer Service   International Customer Service Customized Brokerage Services

137 108, 111, 160 74, 91 131

Customized Returns

108, 115

Customs Brokerage

74, 91, 128-132

Customs Clearance   Entry Preparation Charges Customs Entry Packets

149-150 129 131

11

Index

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 176 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

172

Index D

Daily On-Route Pickup Daily Pickup Dangerous Goods   Air Freight  International Data Protection Day-Specific Pickup Declared Value for Carriage   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight Delivery Area Surcharge   Commercial, Commercial Extended   Residential, Residential Extended Delivery Attempt   Air Freight   UPS Worldwide Expedited Ground Freight

23, 108, 116, 153 23, 108, 116, 152-153 109, 121, 146-147 123 118 170 23, 108, 116, 153 108, 120 122 124 111 126 109, 117, 154 117 117 121, 154 123 127

Delivery Change Options

111

Delivery Change Request

108, 111, 155

Delivery Confirmation Services

156

Delivery Reattempt

109, 117

Destination Outside Service Area

109, 117

Detention of Vehicle  LTL   UPS Worldwide Expedited Ground Freight

121 125 127

Determine the Rate   Domestic, Export and Import

26-27

Determine the Weight and Size   Air Freight   Domestic shipments   International shipments   Irregularly Shaped Packages   Items Shipped in Bags   Letter Rates   UPS Worldwide Expedited Ground Freight   UPS Worldwide Express Freight

16-20 19-20 16-17 16-17 17 17 17 19-20 18

Determine the Zone  Domestic  Export  Import Dimensional Weight   Air Freight  Package   Domestic   International   UPS Worldwide Expedited Ground Freight   UPS Worldwide Express Freight Direct Delivery Only Disbursement Fee

27 27 27 19-20 16-17, 74, 91 16-17 16-17 19-20 18 108, 112, 153-154 131, 160

D (continued)

Documentation   Air Shipping Documents (ASDs) Domestic Information   Service Number

22

1-800-PICK-UPS (1-800-742-5877)

Domestic Rates and Services   UPS Ground   UPS Next Day Air   UPS Next Day Air Early   UPS Next Day Air Saver   UPS 2nd Day Air   UPS 2nd Day Air A.M.   UPS 3 Day Select Domestic Service Options  LTL Drop Shipment Dry Ice

4, 68-71 4, 48-51 4, 44-47 4, 52-55 4, 60-63 4, 56-59 4, 64-67 6 153 7, 109, 117, 147-148

Duty

131

Duty Drawbacks

130

E

Electronic Devices, Portable Electronic Export Information (E.E.I.) Electronic Funds Transfer Electronic Label Electronic Media Electronic Return Label Entry-Line Charge Export Support Extended Area Surcharge

F

Fabric and Wallpaper Firearms

148 108, 112, 150 137, 161-162 112 11, 17 108, 115 130 74, 91 109, 118

11 8, 145-146

Fish and Wildlife (F&W) Entry Preparation

130

Flex Global View

134

Food Transport

146

Foreign Trade Zone (FTZ) Entry

130

Formal Entry Freight Preparation Fuel Surcharge Freight Between the U.S. and Mexico

132 13-15 110-119, 122-127, 159 5, 120, 121

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 177 of 367 ups.com® 1-800-PICK-UPS®

Index  173

Index G

General Information   Service Number

I (continued)

1-800-PICK-UPS (1-800-742-5877)

Ground Shipping Documents

H

Hazardous Materials and Dangerous Goods   Air Freight  LTL  Package Hazardous Materials and   International Dangerous Goods Hazardous Materials Service Restrictions   Setting Up Service   To and From Alaska, Hawaii, Puerto Rico    and Catalina Island Hazardous Waste Hearing Impaired Service Number

22

109, 121, 146-148 123 125 118 7, 8, 109, 118 7 7 148 1-800-833-0056

Heavy Package

12

Heavy Package Sticker

12

Hold at Destination Airport for Pickup (HAPU)   Air Freight   UPS Worldwide Expedited Ground Freight

120 122 126

Hold at Location

108, 112, 154

Hold for Pickup

108, 112, 154

I

Import Support Inside Delivery and Inside Pickup International Customer Service Center International Dangerous Goods (IDG) International Export Rates and Services   UPS Standard to Canada   UPS Standard to Mexico   UPS Worldwide Expedited   UPS Worldwide Express   UPS Worldwide Express Freight   UPS Worldwide Express Plus   UPS Worldwide Saver

International Import Rates and Services   UPS Standard from Canada   UPS Standard from Mexico   UPS 3 Day Select from Canada   UPS Worldwide Expedited   UPS Worldwide Express   UPS Worldwide Express Freight   UPS Worldwide Express NA1   UPS Worldwide Express Plus   UPS Worldwide Saver International Import Service Options Invoice   Adjustment   Air Freight   Invoice Removal  LTL  Package Irregularly Shaped Items and Bare Metals

5, 91, 103-104 5, 91, 105-107 5, 91, 102 5, 91, 99-101 5, 91, 92-94 5, 91, 95 5, 91, 92-94 5, 91, 92-94 5, 91, 96-98 5 161 138 112 138 130, 137-138 12

J Jewelry

8

L

1-800-782-7892

Label   Electronic Label   Electronic Return Label   1 UPS Pickup Attempt Label   Print and Mail Label   Print and Mail Return Label   Print Label   Print Return Label   3 UPS Pickup Attempts Label   UPS Smart Label

112 108, 115 108, 112, 115 112 108, 115 112 108, 115 108, 112, 115 22, 143

7, 8, 109, 118

Large and/or Heavy Packages

12, 159

74, 91 121, 125

5, 74, 85-87 5, 74, 88-90 5, 74, 82-84 5, 74, 75-77 5, 74, 78 5, 74, 75-77 5, 74, 79-81

International Export Service Options

5

International Freight Services

5

Large Package Surcharge Late Payment Fee

17, 109, 118, 159 137, 163 6 6 6 6 134

Liftgate Services   Air Freight  LTL   UPS Worldwide Expedited Ground Freight

121 123 125 127

Limited Quantity/ORM-D Packages

148

Live Animals

148

Index

Less-Than-Truckload (LTL) Services  LTL   LTL Guaranteed   LTL Guaranteed A.M.   LTL Urgent   ltl.upsfreight.com

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 178 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

174

Index M

Manual Processing  LTL  Package

P 22 22, 159

Marking Notice Processing

132

Maximum Declared Values

8, 168-169

Maximum Length

8

Maximum Size

8

Maximum Values Maximum Weight Merchandise Processing Fee Mexico   UPS Standard    From Mexico    To Mexico   Zone Chart Missing/Invalid Account Number or Refusal Fee   Air Freight   Package     UPS Worldwide Expedited Ground Freight

144-145 8 132

5, 105-107, 129 5, 88-90 38, 43 109, 121, 160 123 118 127

MyFreight

21

My LTL Freight

21

N

Non-Conforming Freight   Air Freight   UPS Worldwide Expedited Ground Freight Non-Resident Importer (NRI) North American Free Trade Agreement (NAFTA)  Processing Notification Prior to Delivery

O

Office Depot 1 UPS Pickup Attempt Label Other Charges   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight Other Government Agency (OGA) Clearance Other Regulated Materials (ORM-D)/   Limited Quantities (Ltd Qty)

P.O. Boxes

152

Pack & Ship Guarantee

12, 24

Package Level Detail (PLD)

152

Package Tracking, Tracing   and Refund Requests

109, 119, 156

Packaging

151

Packaging Assistance   Packaging Advisor   Packing Services   UPS Package Design and Test Lab

12 12 12

Packaging Guidelines   Air Freight  LTL  Package   Heavy Package    Packages Weighing More Than 70 Pounds    Special Packaging Needs     UPS Worldwide Express Freight

13-15 13-15 13-15 151 12 12 11-12 13-15

Palletized Freight   Non-Palletized Freight

13-15 13, 15

Palletized Shipments   International Palletized Shipments

13, 78, 95 18

Payer Rebilling Fee   Air Freight   UPS Worldwide Expedited Ground Freight 121 123 127 108, 114 132 121, 125

Payment of Charges

160-163

Payment Options

136-138

Perishable Commodities

148

Pharmaceuticals

148

Pickup and Drop-off Availability

23-24 109, 119

Pickup Area Surcharge Pickup Notifications for LTL

23

Post Entry Services Prepare Your Shipment 9, 24 108, 112, 115 109, 121 123 125 117-119 127 131 7, 148

132 See Packaging Guidelines

Pre-Release Notification Print and Mail Label Print and Mail Return Label Print Label Print Return Label

112 108, 115 112 108, 115 131

Prohibited and Restricted Goods   Export and Import  Package

8-9 7-9

109, 118, 159

PRO Number

Oversize   Air Freight  LTL   UPS Worldwide Expedited Ground Freight Oversize Pallet Handling Surcharge

121 123 125 127 109, 119, 159

Proof of Delivery (P.O.D.)   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight

132

132, 150

Prior Notice for Food and Food Products

Over Maximum Limits

Overtime/Special Handling Service

121 123 127

14, 134 108, 120, 156 122 124 114, 135 126

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 179 of 367 ups.com® 1-800-PICK-UPS®

Index  175

Index Q

Quantum View Data

134

Quantum View Manage

134

Quantum View Notify

134

R

Rates   Air Freight  Package   Domestic   Export   Import

27, 72-73 27, 44-71, 142, 143, 158-159 27, 75-90, 142, 143, 158-159 27, 92-107, 142, 143, 158-159

Residential Delivery/Pickup   Air Freight  LTL   UPS Worldwide Expedited Ground Freight Residential Surcharge Responsibility for Loss or Damage Returns and The UPS Store Reviewing Your Invoice Right of Inspection

S

Service Restrictions   Air Freight  LTL  Package   Prohibited and Restricted Goods

7-9 7-9 7-9 7-9, 143-149 8-9

Shipper Release

108, 116, 154

134

Shipping Charge Corrections; Audit

151

Shipping Forms

Shipper’s Export   Declaration (S.E.D.)

See Electronic Export Information 160 74, 91

109, 119

Shipping Solutions

21-22

121 123 125 127

Signature Required

108, 111, 156

109, 119, 154

Signature Tracking Solution Finder

135 ups.com/solutionfinder

Special Handling of Undeliverable Shipments

109, 119, 156

167-170

Special Packaging Needs (Package)

11-12

108, 115

Staples

9, 24

136-138

State Classifications and Abbreviations   West and East

151

Saturday Delivery   Air Freight  Package

108, 120, 155 122 116

Saturday Pickup   Air Freight  Package

108, 120, 153 122 116

Saturday, Sunday or Holiday Delivery  LTL

120 124

Saturday, Sunday or Holiday Pickup  LTL

120 124 23, 116 108, 116, 153 108, 116, 152-153 108, 116, 153 116 108, 116, 153

Storage

T

Table of Contents Telecommunications Device   for the Deaf Service Number Temperature Protection Services Temporary Import Under Bond The UPS Store Thermal Label Printer Third Party Billing Service Third-Party Retail Locations   (Alliance Locations, including   Office Depot and Staples as well as   Authorized Shipping Outlets) 3 UPS Pickup Attempts Label Tires

28 121, 125

2 1-800-833-0056 6 131 9, 12, 24, 113, 115 22 108, 116, 159

9, 24, 143, 152 108, 112, 115 12

Index

Scheduled Pickup Options   Daily On-Route Pickup   Daily Pickup   Day-Specific Pickup  Package   UPS Smart Pickup

4 5 6

121 123 125 127

Redelivery   Air Freight  LTL   UPS Worldwide Expedited Ground Freight

Remote Area Surcharge

4-5 6

74 91

150

Refusal of Service

Service Options   Air Freight  LTL  Package   Domestic   International  TL

Shipment Pricing  Export  Import

Record Keeping

Reference Number

S (continued)

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 180 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

176

Index T (continued) Tobacco

9, 148-149

Track Your Shipment   Flex Global View   UPS InfoNotice Number   UPS Mobile   UPS My Choice   PRO Number   Quantum View Data   Quantum View Manage   Quantum View Notify   Reference Number   Text Message   Tracking Number   Within Your Business Tracking Information   Service Number

134-135 134 134 134 134 134  134 134 134 134 134 134 134 1-800-PICK-UPS (1-800-742-5877)

Trade Show Services

6

Transportation Handling

132

Truck Waiting Time   Air Freight   UPS Worldwide Expedited Ground Freight

121 123 127

U

Undeliverable Shipment Surcharge ups.com UPS Access Point

U (continued) UPS carbon neutral UPS C.O.D. UPS Customer Center

108, 111, 135, 156

UPS Delivery Intercept

108, 111, 154-155

UPS Developer Kit UPS Drop Box

134

22 9, 24, 145, 157, 168

UPS Electronic Information Systems

151-152

UPS Express Pak

17, 159

UPS Freight Services   UPS Freight Less-Than-Truckload (LTL) UPS FTZ Facilitator UPS Ground UPS Ground Shipping Documents UPS Ground with Freight Pricing UPS Import Control UPS InfoNotice Number UPS Mail Innovations Returns

24, 143, 152, 154

110 24, 152

UPS Delivery Confirmation

UPS Internet Shipping

109, 119, 156

108, 110, 154

UPS marketplace shipping UPS Mobile UPS My Choice   UPS My Choice Member   UPS My Choice Premium Member

6, 23, 120, 121 129, 131 4, 22, 68-71, 108, 109 22 4, 6, 108, 109 91, 108, 112, 150-151 134 21 115 21 22, 134 108, 113, 134 113 113

UPS Air Freight Consolidated

5, 19

UPS Air Freight Direct

5, 19

UPS Next Day Air   Letter Rate

4, 48-51, 108, 109 48, 158-159

9, 24

UPS Next Day Air Early   Letter Rate

4, 44-47, 108, 109 44, 158-159

UPS Alliance Locations   (Office Depot and Staples) UPS Authorized Return Service UPS Authorized Shipping Outlet UPS Billing Analysis Tool UPS Billing and Payment Schedules   Billed Monthly/Pay Monthly   Billed Weekly/Pay Monthly   Billed Weekly/Pay Weekly

108, 115, 143 9, 24 136 160-164 137 137 137

UPS Next Day Air Freight UPS Next Day Air Freight NGS UPS Next Day Air Saver   Letter Rate UPS On-Call Pickup   UPS On-Call Pickup Area Surcharge

UPS Billing Center

136

UPS Package Design and Test Lab

UPS Billing Data

136

UPS Paper Bill

UPS Billing/Payer Options   Bill Receiver (Freight Collect)   Bill Shipper (Prepaid)   Bill Third Party   Free Domicile   Shipper’s Check Received   Split Duty and Tax UPS Broker of Choice UPS CampusShip

138 138 138 138 138 138 128, 131 21

UPS Paperless Invoice UPS-Provided Materials and Services UPS Ready UPS Returns   Customized Returns   UPS Mail Innovations Returns   Returns and The UPS Store   UPS Returns Exchange   UPS Returns Services

4, 72, 120, 121 4, 73, 120, 121 4, 52-55, 108, 109 52, 158-159 23, 108, 114, 153 109, 118, 153 12, 14 136 74, 91, 150 151 21, 22 108, 115 115 108, 115 108, 115 9, 115, 158

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 181 of 367 ups.com® 1-800-PICK-UPS®

Index  177

Index U (continued) UPS 2nd Day Air   Letter Rate

4, 60-63, 108, 109 60, 158-159

UPS 2nd Day Air A.M.   Letter Rate

4, 56-59, 108, 109 56, 158-159

UPS 2nd Day Air Freight

4, 72, 120, 121

UPS 2nd Day Air Freight NGS

4, 73, 120, 121

UPS Service Guarantee

119, 128, 129, 163-164

UPS Services   Air Freight  Domestic  International  LTL

4-5 4 5 6

UPS Smart Label

22

UPS Smart Pickup

23, 108, 116, 153

UPS Solutions Website Address

ups.com/solutions

UPS Standard   From Canada   From Mexico   To Canada   To Mexico

5, 42, 91, 103-104, 108, 109 5, 43, 105-107, 108, 109 5, 74, 85-87, 108, 109 5, 74, 88-90, 108, 109 5, 120, 121

UPS Standard LTL UPS Standard Zone Chart   From Canada   From Mexico   To Mexico

42, 129 43, 129 38

UPS Supply Chain Solutions   Call Centers

23

UPS Supply Chain Solutions Quick Zip

72-73

UPS Tariff/Terms and Conditions of Service –   United States

140-170

UPS 3 Day Freight

4, 72, 120, 121

UPS 3 Day Freight NGS

4, 73, 120, 121

UPS 3 Day Select UPS 3 Day Select from Canada

4, 7, 22, 64-67, 108, 109 5, 42, 91, 102, 108, 109, 129

UPS TradeAbility UPS Website Address UPS Worldwide Expedited  Export  Import UPS Worldwide Expedited Air Freight UPS Worldwide Expedited   Ground Freight

74, 91 ups.com 108, 109 5, 29-37, 74, 82-84 5, 39-41, 91, 99-101, 129

U (continued)

UPS Worldwide Express  Export    10 KG Box    25 KG Box   Letter Rate   Pak Rate  Import   Letter Rate

108, 109 5, 29-37, 74, 75-77 75, 159 75, 159 75, 158-159 75, 159 5, 39-41, 91, 92-94, 129 92, 158-159

UPS Worldwide Express Freight  Export  Import

108, 109 5, 29-37, 74, 78 5, 39-41, 91, 95, 129

UPS Worldwide Express Freight Center

24, 152

UPS Worldwide Express NA1  Import   Letter Rate

108, 109 5, 91, 92-94, 129 92, 158-159

UPS Worldwide Express Plus  Export    10 KG Box    25 KG Box   Letter Rate   Pak Rate  Import   Letter Rate

108, 109 5, 29-37, 74, 75-77 75, 159 75, 159 75, 158-159 75, 159 5, 39-41, 91, 92-94, 129 92, 158-159

UPS Worldwide Saver  Export    10 KG Box    25 KG Box   Letter Rate   Pak Rate  Import   Letter Rate

108, 109 5, 29-37, 74, 79-81 79, 159 79, 159 79, 158-159 79, 159 5, 39-41, 91, 96-98, 129 96, 158-159

UPS Worldwide Services Waybill

V

Value-Added Services   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight Verbal Confirmation of Delivery

22

108, 120 122 124 110-116 126 108, 111, 135, 156

5 5, 120, 121, 126, 127

Index

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 182 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

178

Index W

Warehouse  Entry  Storage Waybill Weapons Weight and Size Information   Air Freight  Package   UPS Worldwide Expedited Ground Freight   UPS Worldwide Express Freight

Z 131 132 22 8 19 16-17 19 18

West and East State Classifications

28

WorldShip

21

ZIP Code/Postal Information Zone Charts   Air Freight  Package    Determine the Zone   International Export    Except Canada    To Canada    To Mexico   International Import     UPS Standard from Mexico     UPS 3 Day Select and UPS Standard from Canada

152 27, 29-43 27, 29-43 29-32 33-37 38 43 42

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 183 of 367

ups.com ® 1.800.PICK.UPS ®

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 184 of 367

ups.com® 1.800.PICK.UPS® © 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved. 01972240 1/16

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 185 of 367

2016 UPS ® R ate and Service Guide

Daily Rates Updated January 6, 2016

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 186 of 367

Essential Contacts Support UPS Customer Service ups.com® 1-800-PICK-UPS® 1-800-877-1548 En Español 1-800-782-7892 International 1-800-811-1648 Billing 1-800-554-9964 Hazardous Materials 1-800-833-0056 Hearing Impaired – TTY/TDD [email protected] International Shipping ups.com/international 1-800-782-7892 Zone Charts View or download at ups.com/rates

WorldShip® Technical Support ups.com/worldshipsupport 1-888-553-1118 UPS Package Design and Test Lab 1-877-877-7229 UPS CampusShip® Support Help Desk: 1-877-289-6418 (United States) Eform: ups.com/eform Help Desk Listing for other Countries:   campusship.ups.com/techsupport UPS® Ground Time in Transit ups.com/maps

Freight Services UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 4-6. Air Freight Services ups-scs.com/airfreight 1-800-443-6379

UPS Trade Direct® ups.com/tradedirect 1-800-742-5727

Ocean Freight Services ups-scs.com 1-800-443-6379

UPS Worldwide Express Freight® ups.com/worldwideexpressfreight 1-800-782-7892

UPS Express Critical® upsexpresscritical.com 1-800-714-8779

UPS Worldwide ExpeditedTM Ground Freight ups-scs.com 1-800-443-6379

UPS Freight® – LTL and Truckload ltl.upsfreight.com 1-800-333-7400 (LTL) 1-888-682-4652 (TL)

UPS Solutions Visit ups.com/solutions to view the full portfolio of UPS services. The UPS Store® theupsstore.com 1-858-455-8800

UPS Mail Innovations® upsmailinnovations.com 1-800-500-2224

UPS Capital® upscapital.com 1-877-263-8772

UPS Supply Chain Solutions® ups-scs.com 1-800-742-5727

Stay on top of the latest UPS news, announcements and critical updates via e-mail at ups.com/subscribe.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 187 of 367

How To Use This Guide Find what you need to ship your packages – from services and rates to packaging and payment – in the following pages. For your convenience, the UPS® Rate and Service Guide is divided into five sections that cover each of the primary steps involved in preparing and processing a shipment. At the beginning of each section, further detail as to what is covered in that section is provided.

Section 1 Choosing a Service

Pages 3-9

Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply.

Section 2 Preparing a SHIPMENT

Pages 10-24

Information about how you package a shipment, determine the rate and get the shipment to UPS is provided.

Section 3 Determining the Rate

Pages 25-132

Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are available.

Section 4 Tracking and Payment

Pages 133-138

Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation and various billing and payment options.

Section 5 UPS® TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES Essential information is provided regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages and UPS Worldwide Express Freight® pallets in the United States.

Pages 139-170

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 188 of 367 ups.com® 1-800-PICK-UPS®

2

Table of Contents In this UPS Rate and Service Guide, you will find the combined 2016 UPS Package Daily and Standard List Rates for the 48 contiguous states, referred to as “Daily Rates,” effective December 28, 2015 (unless otherwise noted). All Shippers who received Daily Rates or Standard List Rates prior to December 28, 2015, including Shippers with a customized shipping agreement that provides for Daily Rates or Standard List Rates, will receive the combined Daily Rates. You will also find service and rate information for UPS freight services including Air Freight and Less-Than-Truckload. The most current version of this guide can be downloaded at ups.com/rates.

Choosing a Service

Determining the Rate (continued)

UPS® Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Export (continued)   UPS Worldwide Saver® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79   UPS Worldwide Expedited® . . . . . . . . . . . . . . . . . . . . . . . . . . 82  UPS® Standard   To Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85   To Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Service Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preparing a Shipment Special Packaging Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Packaging Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Determine the Weight and Size . . . . . . . . . . . . . . . . . . . . . . . 16 Shipping Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Pickup and Drop-off Availability . . . . . . . . . . . . . . . . . . . . . . 23

Determining the Rate Determine the Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Determine the Rate and Zone . . . . . . . . . . . . . . . . . . . . . . . . . 27   West and East State Classifications . . . . . . . . . . . . . . . . . . . . 28   Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29    Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29    Canada Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33   UPS® Standard Zone Chart (to Mexico) . . . . . . . . . . . . . . . 38   Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39    Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39    UPS 3 Day Select® and     UPS Standard Zone Chart (from Canada) . . . . . . . . . . . . . 42    UPS Standard Zone Chart (from Mexico) . . . . . . . . . . . . . . 43 Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44   UPS Next Day Air® Early . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44   UPS Next Day Air® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48   UPS Next Day Air Saver® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52   UPS 2nd Day Air A.M.® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56   UPS 2nd Day Air® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60   UPS 3 Day Select® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  UPS® Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68   UPS Next Day Air® Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . 72   UPS 2nd Day Air® Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72   UPS 3 Day Freight® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72   UPS Next Day Air® Freight NGS . . . . . . . . . . . . . . . . . . . . . . . 73   UPS 2nd Day Air® Freight NGS . . . . . . . . . . . . . . . . . . . . . . . . 73   UPS 3 Day Freight® NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74   Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74   UPS Worldwide Express Plus® . . . . . . . . . . . . . . . . . . . . . . . . 75   UPS Worldwide Express® . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75   UPS Worldwide Express Freight® . . . . . . . . . . . . . . . . . . . . . . 78

Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91   Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91   UPS Worldwide Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . 92   UPS Worldwide Express NA1® . . . . . . . . . . . . . . . . . . . . . . . . 92   UPS Worldwide Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92   UPS Worldwide Express Freight . . . . . . . . . . . . . . . . . . . . . . . 95   UPS Worldwide Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96   UPS Worldwide Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . 99   UPS 3 Day Select® from Canada . . . . . . . . . . . . . . . . . . . . . 102  UPS® Standard   From Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103   From Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Value-Added Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108  Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110   UPS Returns® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115   Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122   UPS Freight® LTL (Less-Than-Truckload) . . . . . . . . . . . . . . . 124   UPS Worldwide ExpeditedTM Ground Freight . . . . . . . . . . . 126 Other Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117   Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123   UPS Freight LTL (Less-Than-Truckload) . . . . . . . . . . . . . . . . 125   UPS Worldwide Expedited Ground Freight . . . . . . . . . . . . . 127 Customs Brokerage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Tracking and Payment Track Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Reviewing Your Invoice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

UPS Tariff/Terms and Conditions of Service – United States Table of Contents for UPS Tariff/Terms   and Conditions of Service – United States . . . . . . . . . . . . 140 UPS Tariff/Terms and Conditions of Service –   United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 189 of 367

2016 Updates Updates to this guide are as follows: January

2 6

January

February

12

n Third Party Billing Service Service description has been updated. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 116

n Third Party Billing Service Service description has been updated. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 116

n UPS® Tariff/Terms and Conditions of Service – United States The UPS Tariff/Terms and Conditions of Service – United States have been updated. . . . . . page 140

n Residential Surcharge The UPS Ground with Freight Pricing rate has changed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 119

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 190 of 367

How To Use This Guide Section 1 Choosing a Service Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply. n Overview of UPS® services.

Pages 4-6

n Review service restrictions for domestic, export and import shipments.

Pages 7-9

Section 2 Preparing a SHIPMENT Section 3

DETERMINING THE RATE

Pages 10-24

Pages 25-132

Section 4 TRACKING AND PAYMENT

Pages 133-138

Section 5 UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Pages 139-170

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 191 of 367 ups.com® 1-800-PICK-UPS®

4

UPS® Services United States Only – Package Same Day UPS Express Critical

®

1 Day

2 Days

3 Days

Within 5 Days

Page

*

●

®

UPS Next Day Air Early

●

44

UPS Next Day Air®

●

48

UPS Next Day Air Saver®

●

52

UPS 2nd Day Air A.M.

●

UPS 2nd Day Air

●

®

®

UPS 3 Day Select

56 60

®

64

●

UPS® Ground

●

68

UPS Ground with Freight Pricing**

●

6

United States, Canada and Puerto Rico – Air Freight Same Day UPS Express Critical

1 Day

2 Days

Within 3-4 Days

Page

*

●

UPS Next Day Air® Freight

●

UPS Next Day Air® Freight NGS

●

72 73

UPS 2nd Day Air Freight

●

72

UPS 2nd Day Air® Freight NGS

●

73

®

UPS 3 Day Freight

®

UPS 3 Day Freight NGS ®

●

72

●

73

Between the U.S. and Mexico – Freight 2-3 Days UPS Worldwide ExpeditedTM   Air Freight

2-5 Days

DayDefinite

Page

***

●

UPS Worldwide ExpeditedTM   Ground Freight

●

UPS Worldwide ExpeditedTM  Truckload

●

*** ***

UPS Standard LTL

●

†

UPS® Standard Truckload

●

†

®

*Visit upsexpresscritical.com or call 1-800-714-8779 for rates and information. **UPS Ground with Freight Pricing is a contract-only offering until February 2016. ***Available January 2, 2016. Delivery is guaranteed when UPS is the customs broker. Call 1-800-443-6379 for rates and additional information. †Available January 2, 2016. Call 1-800-333-7400 for UPS Standard LTL or 1-888-682-4652 for UPS Standard Truckload rates and additional information.

Notes: – Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments, visit ups.com® or call 1-800-PICK-UPS® for package and ups-scs.com/terms or 1-800-443-6379 for Air Freight and UPS Worldwide Expedited Ground Freight. – Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 192 of 367 ups.com® 1-800-PICK-UPS®

UPS Services  5

International Destinations – Export and Import Package and Freight Best Available Flight UPS Express Critical®

1-3 Days

2-5 Days

Within 3 Days

3-5 Day- Export Import Days Definite Page Page

*

*

UPS Worldwide Express Plus®

●

75

92

UPS Worldwide Express NA1®

●

N/A

92

●

75

92

●

UPS Worldwide Express

®

UPS Worldwide Express Freight

®

UPS Worldwide Saver®

●

78

95

●

79

96

82

99

N/A

102

UPS Worldwide Expedited®

●

UPS 3 Day Select from Canada ®

●

UPS Standard to/from Canada

●

85

103

UPS® Standard to/from Mexico

●

88

105

** **

** **

®

UPS Air Freight Direct® UPS Air Freight Consolidated

● ®

●

Global – Ocean Freight Full-Container Load (FCL) NVOCC Service

Multiple sailings weekly • Dedicated service in all major global ports and markets • Door-to-door service available; customs clearance optional

Less-Than-Container Load (LCL) NVOCC Service

Weekly fixed-day sailings • Service in all major global ports and markets • Customs clearance optional

UPS Preferred® Multimodal Freight Services***

Better balance of speed and cost via: • UPS Preferred LCL to North America • UPS Preferred FCL and LCL from China to Europe • UPS Preferred Sea/Air from Asia

Ocean Freight Forwarding

Carrier booking, document processing, load coordination and container yard management

Project Cargo Management

Specialized multimodal transport for breakbulk with document processing • Service in all major global ports and markets • Customized single-project solutions • Charter vehicles/vessels available

*Visit upsexpresscritical.com or call 1-800-714-8779 for rates and information. **Call 1-800-443-6379 for rates and additional information. ***UPS Preferred Multimodal Freight Services subject to applicable tariff rules.

Notes: – Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments, visit ups.com® or call 1-800-PICK-UPS® for package and ups-scs.com/terms or 1-800-443-6379 for Air Freight. – V isit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. – Ocean Freight services are provided pursuant to the “UPS Supply Chain Solutions® (Ocean Freight Forwarding) Terms and Conditions” and the “Non-Vessel Operating Common Carrier (NVOCC) Terms and Conditions,” each available at ups-scs.com/terms. Services listed above are available in most major markets. Please refer to the Terms and Conditions for more details.

Choosing a Service

UPS® Services

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 193 of 367 ups.com® 1-800-PICK-UPS®

6

UPS® Services Service

Delivered By

Destinations

Other Information

UPS FREIGHT LTL (LESS-THAN-TRUCKLOAD) ®

LTL

– End of scheduled business day – Backed by day-definite, on-time guarantee at no additional charge in the 48 contiguous states, and to and from Canada

– All 50 states, Canada, Mexico, Puerto Rico, U.S. Virgin Islands and Guam

– Regional, interregional and long-haul LTL services – More than 45,000 one- and two-day lanes nationwide – No Fee Guarantee applies to current UPS Freight Tariff customers only

LTL Guaranteed

– End of scheduled business day

– Direct service points in the 48 contiguous states and Canada

– Guaranteed service available for customers with contracts and/or pricing other than the current UPS Freight Tariff

LTL Guaranteed A.M.

– 12:00 p.m. of scheduled business day

– Select destination points in the 48 contiguous states

– Guaranteed service with up-charge applied to existing LTL pricing provisions

LTL Urgent

– Guaranteed capabilities for ship­ments that require faster delivery than standard LTL service or specific time-definite delivery

– All 50 states, Canada, Mexico, Puerto Rico, U.S. Virgin Islands and Guam

–C  ustomized solutions for unique LTL trans­portation needs – Call 1-800-644-0900 for rates and to schedule service

UPS FREIGHT® TRUCKLOAD Dedicated Contract Carriage

– Secure the capacity and rigorous service levels of your own customized private fleet with the peace of mind and operational efficiencies of being managed by experts at UPS with exclusive use of dedicated equipment, drivers, systems and management domiciled on-site. – Highly customized and engineered dedicated fleet solutions to meet unique client needs for automotive parts, retail, perishables, medical and any industry where rigorous delivery service levels are required. – Send an e-mail to [email protected] to request information.

Truckload and Intermodal

– Truckload specialists provide a single point of contact and personalized service to advise the best way to move your heavy freight shipments by working with our network of thousands of quality truckload carriers or finding capacity using our rail intermodal network or backhauls on UPS LTL and TL assets.   • Standard dry van (53 foot trailer) • Temperature Controlled • Flatbed • Rail Intermodal   • Special projects • Specialized equipment • LTL Volume Pricing • Warehouse moves – For heavy freight moves within the 48 contiguous states, and to and from Canada and Mexico – Call 1-888-682-4652 or send an e-mail to [email protected] to request a quote or schedule service

ADDITIONAL UPS FREIGHT SERVICES Trade Show Services

Our Trade Show specialists help you select package and freight shipping solutions for your exhibit and supporting materials to and from the show: – Advance warehousing, round-the-clock tracking and on-time performance guarantee* provide peace of mind for your trade show shipping – On-site UPS Trade Show representatives to assist with return shipping needs – Customs Brokerage and Air Freight services available when exhibiting internationally – Call 1-800-988-9889 to speak to a trade show specialist about your show

Temperature Protection Services

– Seasonal protection (October through April) for commodities with a freeze point of 32 degrees Fahrenheit or lower – Refrigerated unit service available in select markets – Call 1-800-644-0900 for fees and more information

Consolidation and Distribution

– Consolidate shipments from multiple origins; distribute from one origin to multiple destinations – Call 1-866-598-5814 for fees and more information

MULTIPLE-PACKAGE SHIPMENTS These offerings are ideal for multiple-package shipments where a pallet is not required. Each package has its own shipping label and unique tracking number. UPS Ground with Freight Pricing**

–G  uaranteed day-definite UPS® Ground delivery within one to five business days in the 48 contiguous states. – With UPS Ground with Freight Pricing, customers have the ability to rate and ship UPS Ground service using LTL shipment characteristics, such as Freight Class. Visit ups.com/gfp for more information about shipment eligibility and rates.

UPS Hundredweight Service®

– Contractual service for shipments with two or more packages going to the same destination on the same business day and having a minimum shipment weight of 100 pounds for Air Services and 200 pounds for UPS Ground. –A  vailable with UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air A.M.®, UPS 2nd Day Air®, UPS 3 Day Select® and UPS Ground. – Guaranteed day-definite delivery within one to five business days in all 50 states and Puerto Rico.

*For inbound trade show shipments only. **UPS Ground with Freight Pricing is a contract-only offering until February 2016.

Notes: – Contact 1-800-333-7400 for all your UPS Freight LTL (Less-Than-Truckload) needs. –U  PS Freight Services are governed by Rules and Charges Tariffs for Truckload and Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 194 of 367 ups.com® 1-800-PICK-UPS®

Service Restrictions  7 Choosing a Service

Domestic, Export and Import

Service Restrictions PACKAGE

Hazardous Materials and International Dangerous Goods UPS will accept domestic Air Dangerous Goods ship­ments prepared under D.O.T. 49 C.F.R. or the Interna­tional Air Transport Association (IATA) regulation sets. The domestic Hazardous Materials and Inter­national Dangerous Goods function­ality is integrated into the current version of WorldShip®. Contact the Hazardous Materials Support Center at 1-800-554-9964 for more information. Select Hazardous Materials, as defined and regulated under Title 49 of the Code of Federal Regulations (49 C.F.R.), and Dangerous Goods, as defined under the International Civil Aviation Organization (ICAO) and published in the IATA Dangerous Goods Regulations, are accepted for trans­portation only as a contractual service domestically within and between all 50 states and Puerto Rico, and inter­nationally within or between defined service areas. Setting Up Service for Hazardous Materials and Dangerous Goods To receive Hazardous Materials or Dangerous Goods service, including UPS® Standard to Canada, the shipper must have a Scheduled Pickup account and agree to the provi­sions set forth in the online UPS Dangerous Goods Agreement Checklist or an approved prior domestic or inter­national agreement, or have these same provisions incor­porated into their existing customized contract. Location Restrictions for Ground and Air Services UPS does not accept hazardous mate­ rials, including Consumer Commodities, Other Regu­lated Materials for Domestic Transport Only (ORM-D), Limited Quantities and combustibles, via UPS® Ground service to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA. Many products that are not regulated or do not require shipping

papers via UPS Ground are fully regu­ lated when transported via aircraft. Hazardous Materials are accepted for transporta­tion via UPS Air Services to and from Alaska, Hawaii, Puerto Rico and Catalina Island only in passenger air­craft quantities (some class 9 excep­tions are listed in the UPS Chemical Table) and pre­pared accord­ing to the require­ments set forth in either Title 49 of the Code of Federal Regulations (49 C.F.R.) or in the IATA regulations and the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com/hazmat. UPS 3 Day Select® When preparing Hazardous Materials packages for UPS 3 Day Select, pack­ ages must be prepared in accord­ance with the applicable air regulations. Many products that are not regulated or do not require shipping papers via UPS Ground are fully regulated when transported via aircraft. Hazardous Materials are accepted for transporta­tion in UPS 3 Day Select only in passenger aircraft quantities (some class 9 excep­ tions are listed in the UPS Chemical Table) prepared according to the requirements set forth in either Title 49 of the Code of Federal Regu­la­tions (49 C.F.R.) or in the IATA regulations and the UPS Guide for Shipping Ground and Air Hazardous Materials, available at ups.com/hazmat. Other Regulated Materials (ORM-D)/ Limited Quantities (Ltd Qty) Other Regulated Materials (ORM-D) and Limited Quantity (Ltd Qty) ship­ ments prepared under HM-215K are accepted for transportation with­out Hazardous Materials shipping papers and without a contract, only within the 48 contiguous states via UPS Ground, UPS Ground with Freight Pricing and UPS Hundredweight Service® for UPS Ground shipments, and via UPS  Standard to Canada and UPS Ground Intra-Alaska and Intra-Oahu services, when properly classified, packaged and marked,

provided the shipper has reviewed the service restrictions with a UPS representative. UPS Ground, UPS Ground with Freight Pricing and UPS Hundredweight Service for UPS Ground shipments are not available for ORM-D/Limited Quantity shipments to and from Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA. Ltd Qty (HM-215K) pack­ages shipped via UPS domestic Air Services and UPS 3 Day Select within the U.S. and Puerto Rico, and Consumer Com­modity and Ltd Qty shipments to International Dangerous Goods (IDG) desti­nations, are accepted for trans­porta­tion on a con­tractual basis only. UPS Express Critical® UPS Express Critical accepts Hazardous Materials and International Dangerous Goods shipments via ground transpor­ tation or air charter service only (certain restrictions apply). Dry Ice UPS accepts most non-Dangerous Goods shipments containing dry ice within the U.S. without requiring the shipper to enter into the UPS Dangerous Goods Agree­ment. Refer to page 117 for more infor­mation. International dry ice shipping is available on a contractual basis only. International Dangerous Goods (IDG) UPS accepts International Dangerous Goods on a contract basis only. The UPS Guide for Shipping International Dangerous Goods should always be used in conjunction with the most current IATA Dangerous Goods Regulations. UPS only transports Dangerous Goods to and from IDG countries. The Dangerous Goods Service handling charge applies to all packages and palletized shipments that require a “Shipper’s Declaration for Dangerous Goods.” Refer to page 118 for fees.

Notes: –U  PS Worldwide Express Freight® is included unless otherwise noted. –H  azardous Materials are not accepted for transportation using UPS Ground with Freight Pricing service or UPS Worldwide Expedited™ Ground Freight. – F or shipping Dangerous Goods and Hazardous Materials via Air Freight, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms or call 1-800-443-6379 for more information.  PS Freight® Services –U are governed by Rules and Charges Tariffs for Truckload and Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – For additional service restrictions, refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 195 of 367 ups.com® 1-800-PICK-UPS®

8

Domestic, Export and Import

Service Restrictions PACKAGE

Prohibited and Restricted Goods Alcoholic Beverages Packages containing alcoholic bever­ages (beer, wine or spirits) are accepted for transportation only on a contractual basis. Shippers must be licensed and authorized under applicable law to ship alcoholic beverages. UPS does not accept packages containing beer or spirits for delivery to consumers. Alcoholic beverages are accepted for transportation only to certain states. To receive service for packages con­tain­­ ing alcoholic beverages, the shipper must enter into, and agree to, the pro­visions set forth in the approved UPS agree­ment for the trans­portation of alcoholic beverages shipments. Except for UPS Delivery Intercept® requests, requests to deliver to an alternate address ship­ments containing alcoholic beverages are not available. Notes: – UPS Worldwide Express Freight is included unless otherwise noted. – For Air Freight or UPS Worldwide ExpeditedTM Ground Freight service restrictions refer to ups-scs.com/terms. –U  PS Freight® Services are governed by Rules and Charges Tariffs for Truckload and Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – For additional service restrictions, refer to the ”UPS Tariff/ Terms and Conditions of Service – United States” beginning on page 140.

C.O.D. Collect on Delivery (C.O.D.) service is not available for UPS Express Critical® or international services except for U.S. imports from Canada. C.O.D. service is not available for UPS Worldwide Express Freight®. C.O.D. service is also not available when using a UPS 3 Day Select® or a UPS® Ground ship­ping document. Firearms, Ammunition and Weapons Firearms, ammunition and weapons (including inert and replica explosive weapons) will be accepted for trans­­ portation only according to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. Jewelry International jewelry shipments are subject to maximum value restrictions that vary by destination as set forth at ups.com/jewelry.

Maximum Length The maximum length per domestic, export or import package is 108 inches. There are no maximum length restric­ tions for UPS Express Critical. Maximum Size The maximum size per domestic, export or import package is 165 inches in length and girth [(2 x width) + (2 x height)] com­bined. For irregularly shaped pack­ages, refer to page 17 for instruc­tions. UPS Worldwide Express Freight pallets are subject to maximum size restrictions (which vary by origin and desti­nation) as set forth at ups.com/media/en/wwef_max_dim. pdf. Prior approval is required to ship UPS Worldwide Express Freight ship­ments exceeding maximum size or weight restrictions. There are no maximum size restrictions for UPS Express Critical. Maximum Declared Values Shippers are prohibited from shipping, and UPS does not accept for transpor­ tation, packages having a value of more than $50,000.00 except for a package eligible for the Enhanced Maximum Declared Value of $70,000.00 per package, as set forth in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. A package is eligible only if it is a domestic UPS Next Day Air® delivery service shipment, is tendered pursuant to shipper’s scheduled pickup service, is processed for shipment using a UPS Shipping System (declarations of value on paper source documents are not eligible), and does not contain hazardous materials or a perishable commodity. For UPS Worldwide Express Freight, UPS does not accept for trans­por­ta­tion pallets having a value of more than $100,000.00 per pallet.

Additionally, more restrictive value limits apply for certain packages and pallets. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information on maximum allow­able values and liability limitations. Maximum Weight For domestic package shipments, the maximum actual weight per package is 150 pounds. For international ship­ments, the maximum weight of a package may vary by desti­nation or origin. UPS Worldwide Express Freight pallets are subject to maximum weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_ dim.pdf. Prior approval is required to ship UPS Worldwide Express Freight shipments exceeding maximum size or weight restrictions. There are no maxi­mum weight restrictions for UPS Express Critical. Call the UPS International Customer Service Center at 1-800-782-7892 for more information. Maximum Weight for a Hazardous Materials and International Dangerous Goods Package The maximum weight for a Hazardous Materials and International Dangerous Goods package is 70 pounds, unless further restricted by the regulations set forth in 49 C.F.R. or IATA regulations. Maximum weight for a non-Hazardous Materials package shipment containing dry ice is 150 pounds. Consult the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com/hazmat or call the Hazardous Materials Support Center at 1-800-554-9964 for more information.

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Service Restrictions  9 Choosing a Service

Domestic, Export and Import

Service Restrictions PACKAGE

Prohibited and Restricted Goods (continued) Restricted and Prohibited Articles (Export and Import) It is the shipper’s responsibility to com­ply with current government regu­lations or laws applicable in each country. Shipments are subject to inspection and possible delay by customs officials or representatives of other government agencies. Certain countries have additional prohibited or restricted articles. For more information, call the UPS International Customer Service Center at 1-800-782-7892. The following items are restricted for international shipping. They may be shipped into the U.S., and to countries outside the U.S., only where service is allowed on a contractual basis: – Alcoholic beverages – Animal products, non-domesticated (e.g., mother of pearl inlay, snakeskin watch bands) – Articles of high/unusual value – Biological substances, Category B and exempt human or animal specimens – Dangerous goods – Electronic cigarettes – Firearms and weapons (including inert and replica explosive weapons) – Furs – Gold or other precious metals – Live animals* – Perishables – Personal effects** – Plants – Seeds – Tobacco The following items are not accepted for transportation by UPS into the U.S. or to countries outside the U.S.: – Ammunition (except as expressly provided in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140)

–B  ank bills, notes or currency (other than coin) – Corpses, cremated or disinterred remains – Fireworks – Hazardous waste – Industrial diamonds – Ivory – Marijuana, including marijuana intended for medicinal use – Postage stamps – Shark fins – Shipments prohibited by law Tobacco Shipments containing tobacco or tobacco products, as those terms are variously defined under applicable state law (“Tobacco Product Shipments”), are accepted for transportation only from shippers who are licensed and author­ ized to ship tobacco and tobacco products pursuant to applicable laws. Tobacco Product Shipments shipped to a consumer will only be accepted for transportation as a contractual service. However, because UPS prohibits shipments of cigarettes to consumers under any circumstances, UPS does not offer a contractual service for the delivery of cigarettes to consumers. To receive service for Tobacco Product Shipments shipped to a consumer, the shipper must sign and agree to the provisions set forth in an approved UPS agreement for the transportation of tobacco products. For all other service for Tobacco Product Shipments, the consignee must be licensed and authorized to receive tobacco or tobacco products pursuant to all applicable federal, state, provincial or local laws or regulations and the shipment must conform to the terms, conditions, restrictions and prohibitions set forth at ups.com/tobacco at the time of shipping. It is the responsibility of the shipper to ensure that a shipment tendered to UPS, including a Tobacco

Product Shipment, does not violate any federal, state, provincial or local laws or regulations applicable to the shipment. All shipments, including shipments containing tobacco products, will be accepted for trans­portation only according to the “UPS Tariff/ Terms and Conditions of Service – United States” beginning on page 140. Tobacco products may not be shipped from a UPS Drop Box, UPS Customer Center, UPS Alliance Locations (Office Depot® and Staples®), locations of The UPS Store®, any UPS Author­ized Ship­ping Outlet or UPS Access PointTM location. Please call 1-800-PICK-UPS® for more information. UPS Returns® UPS Returns Services are not provided via UPS Next Day Air Saver® or UPS 2nd Day Air A.M.® services. Hazardous Materials or Dangerous Goods pack­ ages, pallets requir­ing shipping papers and pack­ages containing firearms cannot be retrieved via UPS Returns Services. Biological sub­stances and dry ice can be retrieved via UPS Returns Services. No other restricted or prohibited articles may be retrieved with UPS Returns Services. Refer to page 158 for value limits on UPS Returns Services ship­ments. Multiplepiece shipments are not available for UPS Returns Services shipped within the 50 states and Puerto Rico.

Notes: – UPS Worldwide Express Freight® is included unless otherwise noted. – F or Air Freight or UPS Worldwide ExpeditedTM Ground Freight service restrictions refer to ups-scs.com/terms. – UPS Freight® Services are governed by Rules and Charges Tariffs for Truckload and Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. – For additional service restrictions, refer to “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. *Select live animals may be shipped only pursuant to the restric­tions and conditions set forth at ups.com/animals. **Limited shipping of personal effects is avail­able at The UPS Store and any UPS Customer Center.

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How To Use This Guide Section 1

CHOOSING A SERVICE

Pages 3-9

Section 2 PREPARING A SHIPMENT Information about how you package a shipment, determine the rate and get the shipment to UPS are provided. n Review tips for special packaging.

Pages 11-15

n Determine the weight and size.

Pages 16-20

n Select automated or manual processing options, including online shipping solutions, shipping documents and the UPS Waybill.

Pages 21-22

n Arrange for a UPS pickup or drop-off at a variety of locations that accept UPS packages.

Pages 23-24

Section 3

DETERMINING THE RATE

Pages 25-132

Section 4 TRACKING AND PAYMENT

Pages 133-138

Section 5 UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Pages 139-170

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 198 of 367 ups.com® 1-800-PICK-UPS®

Special Packaging Needs   11

Special Packaging Needs PACKAGE If you ship the following items, consider their special packaging needs.

Batteries

Bundled or Strapped Boxes Only same-sized boxes may be strapped together. Use a minimum of four criss­crossed bands, two in each direction. An address label must be placed on each box. When strapping boxes together, each box must be strong enough to hold the total weight of the strapped bundle. For example, if two 15-pound boxes are banded together into a 30-pound package, both components should be in boxes with at least a 30-pound weight capacity. An Additional Handling charge may apply. Refer to page 117 for more information.

Electronic Media To ship electronic media that contain sensitive personal information (such as personal financial or health information), we recommend that you do not use an envelope, letter packaging, UPS Express® Envelope, UPS Express® Envelope – Reusable, UPS Express® Pak or UPS Express® Pad Pak. UPS provides special pack­aging, the UPS Express® Hard Pak – Secure, which is designed to help you ship sensitive electronic media. Call 1-800-PICK-UPS® or your sales representative for more infor­mation. You can also ship electronic media con­tain­ing sensitive personal information by packaging it with a duplicate shipping label in an inner container that can be securely sealed. Place the inner container in a new outer cor­rugated box. Seal all flaps securely. Prior to packaging, mark the electronic media with iden­ tifiable information such as your company name, reference number or your UPS shipping number. Additionally, the shipper should retain a copy of the data and secure the data on the electronic media through encryption or other tech­nological means.

Fabric and Wallpaper Rolled goods travel best when shipped in corrugated boxes. If a fabric or wallpaper roll is shipped in a bag, UPS recommends a bag with a minimum thickness of six mils. Make sure the bag is tightly wrapped and taped against the roll to reduce the risk of tearing. A tail on an item shipped in a bag must be compressed to the body of the item using tape. Place the address label on a flat surface of the item being shipped. Place duplicate address labels inside cores or between top layers of material. An Additional Handling charge may apply. Refer to page 117 for more information.

If you have highly sensitive or confidential material, UPS Express Critical® offers a same-day service to handle your specialized needs. To get more information, please call 1-800-714-8779 or speak with your sales representative.

Preparing a Shipment

A variety of batteries are regulated as hazardous materials by the U.S. Department of Transportation (DOT) and International Air Transport Association (IATA). For assistance in determining whether or not your battery shipment is regulated, please call the DOT’s Hazardous Materials Info-line at 1-800-467-4922. Batteries requiring shipping papers may only be tendered by contract hazmat shippers. (See the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com/hazmat.) Any device with batteries installed must have its on/off switch protected from being activated, or have the batteries removed with the terminals protected. Simple devices like flashlights or rechargeable drills can generate a dangerous amount of heat if accidentally activated. Electronic items sent for repair, such as computers and cell phones, should be sent without batteries. For addi­tional information regarding the shipment of batteries, please go to ups.com® and enter “Batteries” in the search field.

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12

Special Packaging Needs PACKAGE

Irregularly Shaped Items and Bare Metals Tape the address label on a flat surface of the item being shipped. Cover the label with clear tape. Do not use “flying tags” attached by string or metal. Blunt all sharp or protruding edges with taped-on, corrugated cardboard pieces. Protect the surface of the item as needed. An Additional Handling charge will apply. Refer to page 117 for more information.

Large and/or Heavy Packages Packaging materials need to be evaluated carefully for packages weighing more than 70 pounds. A UPS Heavy Package sticker is required whenever you ship packages weighing more than 70 pounds. Place the sticker to the right of the address label and write the package’s weight in the white box. It also helps to highlight every side of your package with Heavy Package highlight tape. This sends a warning to those who risk lifting your package, both your employees and ours. Customers with a UPS account can request supplies, free of charge, by selecting “Order Supplies” from the left side of the ups.com® homepage or by calling 1-800-PICK-UPS®. An Additional Handling charge will apply. Refer to page 117 for fees.

Tires Apply a wide band of pressure-sensitive tape through the center and completely around the body of the tire so that the tape is attached to itself. Attach your address label to the tape band where it covers the tread. Cover the entire label with clear tape. An Additional Handling charge will apply. Refer to page 117 for more information.

Packaging Assistance Packaging Advisor The Packaging Advisor is an online tool that takes the guesswork out of packing and helps you determine just what you need by walking you through industry guidelines. Depending on your entries, the Packaging Advisor will provide guidelines about exterior carton, interior cushioning, product placement, closure and shipping label placement. Visit ups.com/packaging. UPS Package Design and Test Lab The UPS Package Design and Test Lab helps customers find effective, sustainable and cost-efficient pack­ a­ging for products. Packaging engineers evaluate the current or proposed package, conduct a variety of industry-accepted tests and prepare a written report that recommends modifications to improve performance, economy and efficient use of materials. The UPS Package Design and Test Lab also monitors the latest developments in package-testing research worldwide. And the UPS Package Design and Test Lab can assist in finding environmentally friendly packaging solutions that provide adequate product protection. Contact the UPS Package Design and Test Lab at 1-877-877-7229 for more details and pricing information. Packing Services Have your items organized and expertly packed at your nearest location of The UPS Store®. Many locations of The UPS Store also offer custom handling and packaging for large items – from blanket wrap to custom cartons and crating. Regardless of the size and shape of your items, locations of The UPS Store can handle your shipping needs, including LTL shipments. With the Pack & Ship Guarantee, partici­pat­ing locations will pack your item, ship via UPS and if that item is damaged or lost in transit, you’ll be reim­bursed. Visit theupsstore.com/guarantee for details. For more information on all the services avail­able at The UPS Store or to find a location near you, please visit theupsstore.com or call 1-800-PICK-UPS.

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Packaging Guidelines  13

Packaging Guidelines UPS WORLDWIDE EXPRESS FREIGHT®, UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Preparing Your Freight Shipment Air Freight, LTL and UPS Worldwide Expedited Ground Freight Air Freight, LTL and UPS Worldwide Expedited Ground Freight shipments can include combinations of palletized items or boxes that are too large to ship using other UPS services. They can also include multiple non-palletized pieces. UPS will accept freight ship­ments of any weight. How­ever, mini­mum weight charges apply. Pre-authorization is required for Air Freight and UPS Worldwide Expedited Ground Freight shipments that exceed 120 inches in length, 84 inches in width, 76 inches in height or 5,000 pounds in weight.

Palletized Freight Palletizing freight helps multiple-piece shipments remain together and provides increased protection from damage. Each pallet, including its contents, is considered one piece.

over­hang. Anything overhanging the pallet edges may be damaged from punc­tures, abrasions and compression.

Air Freight or UPS Worldwide Expedited Ground Freight shipments, if your non-palletized ship­ment does not meet the minimum billable weight per piece, consider palletizing prior to UPS pickup.

Non-Palletized Freight Loose items, such as boxes or containers that have not been secured to a pallet, are considered non-palletized freight. Each loose item is considered one piece and can be shipped via Air Freight, LTL or UPS Worldwide Expedited Ground Freight services.

Palletizing Your Shipment Pallets are portable rigid platforms used to consolidate shipments and allow for ease of freight movement. Quality pallets are commonly made of either wood or plastic and can weigh between 20 and 70 pounds. Pallets should be large enough to accom­ modate the shipment without

UPS Worldwide Express Freight ship­ ments must be palletized, stackable, able to be lifted by forklift, and shrinkwrapped or banded to the pallet. For

Step-by-Step The following are basic step-by-step instructions for palletizing your freight shipments.

Palletizing Your Shipment

1. Select Pallets. –C  hoose pallets large enough to pre­ vent overhang of shipment pieces – P allets must be sturdy enough to support the load • S elect pallets with closely spaced pallet deck boards •N  ever exceed the rated capacity of your pallet –D  o not select pallets with broken boards or protruding nail heads

1. S elect a four-way entry

2. S tack boxes in columns.

3. Use strapping with stretch

pallet for your freight shipment.

Avoid placing freight beyond pallet edges.

wrap to secure boxes to the pallet.

– Pallets with four-way forklift entry are preferred as they help to improve handling and reduce damage to the shipment

Many locations of The UPS Store® can handle LTL freight packaging and shipping for you. Visit theupsstore.com for more information.

2. Stack Boxes on Pallet. For shipments that contain boxes or stackable pieces: – Ensure cartons are new and of proper strength to withstand stacking

Preparing a Shipment

UPS Worldwide Express Freight UPS Worldwide Express Freight is for palletized shipments. Pre-authorization is required for all UPS Worldwide Express Freight pallets exceeding maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/ wwef_max_dim.pdf. For UPS Worldwide Express Freight, scheduling a pickup or drop-off is required on all shipments through WorldShip®, UPS® Internet Ship­ping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com® or by calling 1-800-782-7892.

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14

Packaging Guidelines UPS WORLDWIDE EXPRESS FREIGHT®, UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Step-by-Step (continued) – S ecurely close, staple and/or seal cartons – Protect product from internal vibration with proper amounts of dunnage within cartons; no void areas/spaces between product or on top of carton – Remove old labels from shipping cartons and product – Affix labels with complete address information for the shipper and the consignee, to each piece – Align boxes in columns, corner to corner, for the greatest stacking strength – Avoid interlocking or rotating layer patterns – Do not align corners over the spaces between pallet deck boards – Boxes should not extend past the pallet edges – Do not pyramid the boxes; keep the top layer flat to prevent damage from top loads

help distribute the weight evenly and protect the bottom layer 3. Secure Shipment to Pallet. – Use a minimum of 60 gauge stretch wrap, five revolutions recommended; tie to pallet and across top to prevent shifting – F or Air Freight, LTL and UPS Worldwide Expedited Ground Freight, label all handling units with shipper/con­sig­nee information and PRO Numbers (at minimum all four vertical sides, interior and exterior of the stretch wrapping); use markers if having adhesion issues – To ensure stability corner boards and banding are recommended –U  se three-way locking – nailed corners (not staples) on crates; angle board must extend from the deck board to the top of the pallet load – Insert layers of cardboard between layers of freight to absorb vibration; distribute the weight evenly

4. Label Shipment. – For UPS Worldwide Express Freight, apply labels to each side of the pallet and on top of the pallet. Each label should have telephone numbers and complete address information, including postal code of the shipper and the consignee – For Air Freight and UPS Worldwide Expedited Ground Freight, label each pallet with telephone numbers and complete address information, including postal code of the shipper and the consignee – E nsure information on the Bill of Lading (BOL) matches the shipment – Indicate in proper location on the BOL and check contract/tariff for liability limits if excess declared value is needed –D  o not pyramid, ship or accept prohibited items or freight that overhangs the pallet

– Use a slip sheet under the load and every third layer when possible to

Protecting Your Palletized Shipment from Damage Solution

Description

Corner/Edge Boards

– Increase vertical stacking strength, prevent damage to corner edges and stabilize the load. – Should extend to the full height and length of the load and should be used on all corners.

Strapping or Banding

– Prevents pieces from getting lost or separated from the load. – S hould be drawn tightly to the load, possibly requiring running it underneath the top deck boards of the pallet.

Stretch Wrapping

– Use as an effective way to keep all pieces of a shipment together. – Should first be applied around the pallet and continued upward around the load. – Must be tight to prevent load shifting. – Capture the pallet when wrapping bottom layer. – Designed to stabilize the load, not to secure it to the pallet. – Strapping or banding should be used in conjunction with stretch wrap to secure the load to the pallet.

Top/Bottom Load Protector

– Layers of corrugated fiberboard or heavy paperboard. – Use to help evenly distribute the weight of shipments that can be stacked upon one another.

For any additional assistance with freight packaging, contact the UPS Package Design and Test Lab at [email protected] or call 1-877-877-7229.

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Packaging Guidelines  15

Packaging Guidelines UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Preparing Non-Palletized Freight If you do not plan to secure your ship­ ment to pallets, follow the steps below.

2. Use a container strong enough to support the weight of contents.

4. Reinforce edges to protect from bending. 5. Securely seal closures and seams with reinforced tape. 6. Label each piece with telephone numbers and complete address infor­ mation, including postal code of the shipper and the consignee.

Preparing for Pickup Your freight pickup request is initiated when you Create a Shipment for freight on ups.com®, WorldShip® or MyFreight.

Some Air Freight and UPS Worldwide Expedited Ground Freight shipment pickup requests require preauthorization.

How to Label Each piece of palletized or non-palletized freight must be clearly marked with telephone numbers and complete address information, including postal code of the shipper and the consignee. Indicate on freight labels if any pieces require C.O.D. service. Pallets

Barrels and Drums

Crates

Coils

Rugs and Carpets

Boxes

Bags Bundles

Reels

Note: UPS Worldwide Express Freight® does not accept non-palletized freight shipments.

Rolls

Bales

Pails

Preparing a Shipment

1. Ship freight in corrugated boxes (avoid reusing boxes), crates or shipping containers.

3. Use at least two inches of appropriate cushioning material to protect internal items from each other and the corners, sides, top and bottom of containers. Appropriate cushioning material would include corrugated fiberboard, multiple layers of folded newspaper, styrofoam sheets, packing blankets, etc.

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16

Determine the Weight and Size PACKAGE

For All Domestic and International Shipments The Determine the Weight and Size information on this page and the next page are for package shipments only. For infor­mation on how to determine the weight and size for UPS Worldwide Express Freight® refer to page 18. Shipping rates are based on package weight and size (explained below and on the following page) and origin-todestination distance (refer to page 27 for Domestic, Export and Import). Billable weight is the weight used to calculate the rate. For domestic and international services, the bill­able weight will be the greater of the dimensional weight compared to the actual weight. How to determine billable weight. 1. Determine actual weight. Actual weight is the package weight rounded up to the next whole pound. Use a scale to determine the weight of the package. Round any fraction of a pound to the next whole pound

H

L

W

for UPS Express® Envelopes (letters) over eight ounces and all other packages. 2. Determine dimensional weight. Dimensional weight reflects package density, which is the amount of space a package occupies in relation to its actual weight. Dimensional weight may apply to all UPS domestic and international package services. Determine the package dimensions in inches. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number (for example, 1.00 to 1.49 will be considered 1, and 1.50 to 1.99 will be considered 2). Multiply the package length (longest side of the package) by the width by the height. The result is the cubic size in inches. For domestic shipments: Divide the cubic size in inches by 166 to determine dimensional weight in pounds. Increase any fraction to the next whole pound.

For international shipments: For export and import shipments, divide the cubic size in inches by 139 to determine the dimensional weight. Increase any fraction to the next whole pound. For UPS® Standard from Canada import shipments, divide the cubic size in inches by 166 to determine the dimensional weight. Increase any fraction to the next whole pound. 3. Determine billable weight. Compare the package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-package shipments, total the billable weight of all packages in the shipment. Note: For information on how to determine the rate applicable to UPS Ground with Freight Pricing, see page 6 and visit ups.com/gfp.

Domestic

U.S. Export and Import

Dimensional Weight = L x W x H in Pounds 166

Dimensional Weight = L x W x H in Pounds 139

L = Length in inches W = Width in inches H = Height in inches

L = Length in inches W = Width in inches H = Height in inches

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Determine the Weight and Size   17

Determine the Weight and Size PACKAGE

For All Domestic and International Shipments (continued) Additional Information on Determining Weight and Size.

– UPS Express Pak rates apply for export shipments that weigh two pounds or less, do not exceed $100.00 in customs value and UPS Express Pak is selected at the time of shipping. – Irregularly Shaped Packages: If the package has a bulge or is irreg­ ularly shaped, measure the length, width and height of the package at its extreme points, which may include the bulge or irregular aspects of the package. Treat the irregularly shaped package as if it were in a regular rectangular box. Measure the length, width and height of the package from its extreme points.

Tails – A tail on an item shipped in a bag should be measured for the amount of space it takes up in a reasonably compressed fashion. Any tail that is created by placing an item in a bag must be compressed and taped to the body of the item. – Packages that exceed UPS weight and size limits are not accepted for transportation. If found in the UPS system, they are subject to an Over Maximum Limits charge. Refer to page 118 for more information. For Maximum Weight service restrictions, refer to page 8. For shipments over 150 pounds other than UPS Worldwide Express Freight®, refer to pages 72 and 73 for Air Freight, page 6 for UPS Freight® Less-Than-Truckload or Truckload and page 4 for UPS Worldwide ExpeditedTM Ground Freight for more information.

Large Packages are subject to a min­i­ mum billable weight of 90 pounds. An Additional Handling charge will not be assessed when a Large Package Surcharge is applied. − Shippers are responsible for provid­ing accurate and complete shipment information on the ship­ping document or in the automated processing system used, including service selected, number, weight and dimensions of packages. UPS reserves the right to audit any package and/or invoice to verify service selection, package dimensions or weight and applica­ bility of any charges. As part of that audit, UPS may weigh and measure any package tendered to UPS using any method UPS deems appropriate including, but not limited to, multi­ dimensional measuring devices. If any aspect of the shipment information provided by the shipper is incomplete or incorrect as determined by UPS in its sole and unlimited discretion, UPS may in its sole and unlimited discretion adjust charges at any time. Follow the instructions on this page and the previous page to determine the billable weight for your package shipments. Refer to page 18 for UPS Worldwide Express Freight.

– A Large Package Surcharge may apply to domestic and international shipments. A package is considered a “Large Package” when its length (longest side of the package) plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches.

L H

W

WorldShip®, UPS® Internet Shipping, UPS CampusShip®, UPS Ready®, UPS marketplace shipping solutions and applications available in the UPS® Developer Kit will automatically calculate dimensional weight when you enter the package weight and dimensions.

Notes: – Size limits indicated by a box manufacturer may not reflect exterior dimensions of a pack­ age, including where a package may have bulges or otherwise may not be uniform across each plane, and should not be used as a substitute for actual length, width and height measurements in determining dimen­ sional weight. – Improper packaging may result in the alter­ ation of a pack­age’s dimensions during transit which can affect the package’s dimensional weight and result in a shipping charge correction.

Preparing a Shipment

– Letter rates apply for domestic and international documents, corres­ pondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Domestic letters greater than eight ounces will be billed by weight (rounded up to the next whole pound). Export letters greater than eight ounces and up to two pounds will be billed at UPS Express® Pak rates. Export letters greater than two pounds and import letters greater than eight ounces will be billed by weight (rounded up to the next whole pound).

– Items Shipped in Bags: Shape – When multiple items are shipped in a flexible container (e.g., burlap or plastic bag), the package measurements will be determined when the exterior is at rest. As this shape will differ from placement to placement, cubic size or package measurements will be made at the sole discretion of UPS.

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18

To Destinations Worldwide

Determine the Weight and Size UPS WORLDWIDE EXPRESS FREIGHT®

For International Palletized Shipments Shipping rates are based on the ship­ ment weight, including the weight of the pallet, and size and origin-todestination distance (refer to page 27 for Export and Import).

2. Determine dimensional weight. Dimensional weight reflects pallet density, which is the amount of space a pallet occupies in relation to its actual weight. Dimensional weight may apply to all UPS Worldwide Express Freight shipments.

Billable weight is the weight used to calculate the rate. The billable weight will be the greater of the dimensional weight as compared to the actual weight.

Determine the pallet dimensions in inches. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number (for example, 1.00 to 1.49 will be considered 1, and 1.50 to 1.99 will be considered 2).

How to determine billable weight. 1. Determine actual weight. Actual weight is the weight of the items on the pallet and the weight of the pallet, rounded up to the next whole pound.

Multiply the pallet length by the width and by the height. The result is the cubic size in inches.

Use a scale to determine the weight. Round any fraction of a pound to the next whole pound.

Increase any fraction to the next whole pound. 3. Determine billable weight. Compare the pallet’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. Additional Information on Determining Size and Weight. – Pallets that exceed maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_ dim.pdf require prior approval, and are subject to an Oversize Pallet Handling Surcharge. Refer to page 119 for more information.

For export and import shipments, divide the cubic size in inches by 139 to determine the dimensional weight.

U.S. Export and Import Dimensional Weight = L x W x H in Pounds 139 H

L = Length in inches W = Width in inches H = Height in inches

Billable Weight Calculation Customer has a shipment with 3 pallets weighing 600 pounds, 800 pounds and 1,000 pounds. All pallets are the same size with the following dimensions: 48 in. x 40 in. x 60 in. L

W

1. Determine actual weight. Actual Weight = 600 lbs. + 800 lbs. + 1,000 lbs. = 2,400 lbs. 2. D  etermine dimensional weight. Pallet Dimensional Weight = 48 in. x 40 in. x 60 in. = 829 lbs. 139 Shipment Dimensional Weight = 829 lbs. + 829 lbs. + 1,000 lbs. = 2,658 lbs. 3. D  etermine billable weight. Shipment Billable Weight = 2,658 lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 206 of 367 ups.com® 1-800-PICK-UPS®

Determine the Weight and Size   19

To Destinations Worldwide

Determine the Weight and Size AIR FREIGHT AND UPS Worldwide Expedited TM Ground Freight

How to Determine Billable Weight* Compare the freight shipment’s minimum billable weight, actual weight and dimensional weight. The greatest of the three is the billable weight and should be used to calculate the rate.

Service

Minimum Weight per Piece

Minimum Weight per Shipment

20 Pounds

151 Pounds

N/A

551 Pounds

UPS Next Day Air® Freight UPS Next Day Air® Freight NGS UPS 2nd Day Air® Freight UPS 2nd Day Air® Freight NGS UPS 3 Day Freight® UPS 3 Day Freight® NGS UPS Worldwide Expedited Ground Freight

*The minimum billable shipment weight applies to all Air Freight services within and between the U.S., Canada and Puerto Rico. For UPS Worldwide Expedited Ground Freight, use minimum weight per shipment as defined above. For UPS Air Freight Direct® and UPS Air Freight Consolidated®, a minimum shipment dollar amount is applied. Refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms for more information or call 1-800-443-6379.

2. Determine actual weight and round up any fraction of a pound or kilo to the next whole pound or kilo. 3. Determine dimensional weight. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number. Multiply the shipment length by the width by the height. The result is the cubic size. Divide the cubic size by the dimensional weight factor located in the matrix below to determine the dimensional weight. Service UPS Air Freight Direct UPS Air Freight Consolidated UPS Next Day Air Freight UPS Next Day Air Freight NGS UPS 2nd Day Air Freight UPS 2nd Day Air Freight NGS UPS 3 Day Freight UPS 3 Day Freight NGS UPS Next Day Air Freight UPS Next Day Air Freight NGS UPS 2nd Day Air Freight UPS 2nd Day Air Freight NGS UPS 3 Day Freight UPS 3 Day Freight NGS UPS Worldwide ExpeditedTM Air Freight UPS Worldwide Expedited Ground Freight

Origin

Destination

All

All

U.S.

U.S. and PR

PR

U.S. and PR

CA

PR, CA and U.S.

U.S.

CA

PR

Dimensional Weight Factor Dimensional Weight Factor (Inches/Pounds) (Centimeters/Kilos) 166

6,000

166

6,000

139

5,000

166

6,000

CA

U.S.

MX

MX

U.S.

U.S.

MX

MX

U.S.

To convert metric measurements into pounds, multiply the result by 2.20462. To convert imperial measurements into kilos, multiply the result by 0.453592. Increase any fraction to the next whole pound or kilo. The chart on the next page provides examples of billable weight calculations for Air Freight shipments.

Preparing a Shipment

1. Determine minimum billable shipment weight.* – Minimum billable weight for loose items is the greater of minimum weight per shipment multiplied by the minimum weight per piece as set forth in the table below.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 207 of 367 ups.com® 1-800-PICK-UPS®

20

To Destinations Worldwide

Determine the Weight and Size AIR FREIGHT

Examples on How to Determine Billable Weight for Air Freight Shipments* Freight Billable Weight: Minimum Billable Shipment Weight – Within and between the U.S., Canada and Puerto Rico Number of Pieces 5

Type

Length Each

Width Each

Height Each

Weight Each

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

Loose items

10"

10"

10"

20 lbs.

151 lbs.

100 lbs.

31 lbs.

36 lbs.

151 lbs.

Freight Billable Weight: Minimum Billable Weight Per Piece – Within and between the U.S., Canada and Puerto Rico** Number of Pieces 20

Type

Length Each

Width Each

Height Each

Weight Each

Min. Billable Each

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

Loose items

10"

10"

10"

15 lbs.

20 lbs.

300 lbs.

121 lbs.

144 lbs.

400 lbs.

Width Each

Height Each

Weight Each

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

10"

10"

25 lbs.

151 lbs.

500 lbs.

121 lbs.

144 lbs.

500 lbs.

Freight Billable Weight: Actual Weight Number of Pieces

Type

Length Each

20

Loose items

10"

Freight Billable Weight: Dimensional Weight Number of Pieces 2

Type

Length Each

Width Each

Height Each

Weight Each

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

Loose items

30"

25"

20"

70 lbs.

151 lbs.

140 lbs.

181 lbs.

216 lbs.

216 lbs.

Width Each

Height Each

Shipment Weight

Pallet Weight

Min. Billable Weight

Actual Weight

Dimensional Weight @ 166

Dimensional Weight @ 139

Billable Weight

35"

35"

315 lbs.

40 lbs.

151 lbs.

355 lbs.

259 lbs.

309 lbs.

355 lbs.

Freight Billable Weight: Using a Pallet† Number of Pieces

Type

Length Each

1

Pallet

35"

  *The minimum billable shipment weight applies to all Air Freight services within and between the U.S., Canada and Puerto Rico. For UPS Air Freight Direct® and UPS Air Freight Consolidated®, a minimum shipment dollar amount is applied. Refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms for more information or call 1-800-443-6379. **The minimum billable weight of 20 pounds per loose piece applies to Air Freight within and between the U.S., Canada and Puerto Rico only. If your non-palletized shipment does not meet the minimum weight of 20 pounds per piece, consider palletizing. Palletizing will ensure your shipment does not fall below the per-piece minimum billable charge. †Pallet billable weight is equal to the shipment weight (315 pounds) plus the weight of a pallet (approximately 40 pounds).

Note: Each pallet with its secured contents is entered as one piece.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 208 of 367 ups.com® 1-800-PICK-UPS®

Shipping Solutions  21

Shipping Solutions Solution

Shipping Environment

Features and Benefits

WorldShip® ups.com/worldship

Centralized Shipping (shipping room, warehouse)*

Full-featured Windows®-based software for Scheduled Pickup customers with high-volume shipping needs: – Process UPS package and freight shipments using a single application to obtain a rate quote, schedule pickups, process paperless trade documentation and track shipments. –C  hoose from several options for inputting shipment data ranging from manual entry to fully automated, hands-free shipping. – Streamline shipment processing by customizing default settings to match your shipping preferences. – Connect WorldShip to your accounting and customer service systems for seamless cross-functional communication. – Create custom labels with your company logo or promotional information.

UPS® Internet Shipping ups.com/shippingdemo

Decentralized Shipping (distributed employees, front office, administrative staff, etc.)*

Print UPS labels from your PC via a secure online environment: – Web-based shipping system allows anyone in your company to ship from anywhere. – Process UPS package and freight shipments using a single application to obtain a rate quote, schedule pickups, process paperless trade documentation and track shipments. – One-step shipping with shipping preferences and the My UPS address book. – View history, track and reprint your Air Freight and UPS Worldwide ExpeditedTM Ground Freight waybill from one page. – Export your history to integrate with other systems. – No software or setup required. – Ship using a UPS account or a credit card or debit card or PayPal®. – Complete a shipment without registering at ups.com®.

UPS CampusShip® ups.com/campusshipdemo

Decentralized Shipping with Centralized Control (distributed employees, front office, adminis­trative staff, etc., with admin­is­trator controls)*

Gain control and reporting of your employees’ shipping activities in a secure environment, controlled by an administrator: –A  customized web-based shipping system allows any­one in your company to ship or track from any­where, but gives complete visibility and control to the shipping decision-maker. – Process UPS package and freight shipments using a single application to obtain a rate quote, schedule pickups, process paperless trade documentation and track shipments. – View history, track and reprint your Air Freight and UPS Worldwide Expedited Ground Freight waybill from one page. – Export your history to integrate with other systems. – No software required. – Contact your account representative or call 1-800-PICK-UPS®.

UPS marketplace shipping** ups.com/marketplace shipping

Decentralized Shipping solution powered by UPS Internet Shipping (individual and small to medium busi­ nesses that sell on eBay® and Amazon® marketplaces)

A secure web-based shipping solution that provides a consolidated view of all unshipped e-marketplace orders: – Automatically imports orders from eBay and Amazon to the UPS marketplace shipping solution. – Simplified shipment processing (Amazon support limited to Professional sellers only). – Ability to sequentially process multiple shipments and combine orders from same buyer and marketplace. – Uploads completed shipment information back to the e-marketplace after processing.

MyFreight ups-scs.com

Decentralized Air Freight and UPS Worldwide Expedited Ground Freight Shipping (occasional)

A web-based Air Freight and UPS Worldwide Expedited Ground Freight shipping system: – A one-stop source to book shipments, request a pickup, create export documents and track shipments. – Perform online shipment initiation, rate quotes, tracking and event notification. – Track shipments using shipment or account numbers.

My LTL Freight ltl.upsfreight.com/forms

Decentralized LTL Shipping

Secure website for LTL shipping: – Create an electronic Bill of Lading, get account-specific negotiated rates and view shipping images. – Enables you to schedule a pickup, request delivery and pickup notifications and track a shipment. – Rating, booking and tracking capabilities for LTL urgent shipments.

AUTOMATED PROCESSING

**UPS marketplace shipping is not sponsored or endorsed by participating third-party marketplaces. Your use of the third-party marketplace remains subject to any applicable policies and terms and conditions of that third-party marketplace.

Notes: –H  azardous Materials requiring shipping papers and International Dangerous Goods requiring a “Shipper’s Declaration for Dangerous Goods” are not accepted through UPS Internet Shipping or UPS CampusShip. – F or Air Freight and UPS Worldwide Expedited Ground Freight services accessed through UPS CampusShip, UPS Internet Shipping, a UPS call center or UPS Customer Center, a valid UPS six-character account number or a UPS Supply Chain Solutions® nine-digit account number is required for all shipments. – The UPS Ready® Program allows third-party business and shipping applications to integrate UPS technology, providing customers access to UPS products and services through out-of-the-box integrated solutions.

Preparing a Shipment

*Applies to all UPS services except UPS Express Critical®, UPS Freight® Truckload or Ocean Freight.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 209 of 367 ups.com® 1-800-PICK-UPS®

22

Shipping Solutions Solution

Shipping Environment

Features and Benefits

AUTOMATED PROCESSING (continued) UPS MobileTM App for AndroidTM and iPhone®*

Decentralized Mobile Package Shipping (distributed employees, professionals on the road)

Supports shipments originating from more than 15 countries. Create shipments when you are on the go: – Process package shipments using supported smartphones. – Same login as ups.com®. – Access to UPS® Internet Shipping optimized for mobile users. – Use the stored information from your My UPS address book, shipping and payment preferences. – Send shipping label to any e-mail you specify for printing. – Use your UPS account, credit card, debit card or electronic payment method. – Visit ups.com/mobile to learn more or to download the App. Visit m.ups.com on your mobile device.

UPS® Developer Kit

Integrated Enterprise and e-Commerce Applications**

– Suite of Application Programming Interfaces or APIs that provides your programmers and integrators flexibility when integrating UPS shipping functionality directly into your business systems and web­sites. APIs improve efficiencies through automation of business processes: • Utilizes XML and web services technologies. • Gives you access to as many UPS services as you choose. – Other UPS Developer Kit APIs include: Address Validation, Locator (and Plug In), Pickup, Quantum View®, Rating, Tracking (Signature Tracking®), Time in Transit and UPS TradeAbility®.

UPS Smart Label®

Provided by WorldShip®, UPS Internet Shipping, UPS CampusShip®, the UPS® Developer Kit and UPS Ready®

A UPS Smart Label includes barcodes and routing codes that help ensure accurate routing and prompt delivery of your ship­ments. In addition, the use of a UPS Smart Label allows for fast access to tracking and delivery information. We also offer thermal label printers to print a UPS Smart Label. UPS account holders can rent a thermal label printer for $3.00 per week by calling 1-800-PICK-UPS®.

Solution

Features and Benefits

MANUAL PROCESSING – PACKAGE Air Shipping Documents (ASDs)

–A  vailable for each of the following services: UPS Next Day Air® Early, UPS Next Day Air® (may also be used for UPS Worldwide Express®), UPS Next Day Air Saver®, UPS 2nd Day Air A.M.® and UPS 2nd Day Air®. – To request an ASD, visit “Order Supplies” from the left side of the ups.com homepage or call 1-800-PICK-UPS. – For Saturday Delivery, each UPS Express® Envelope or package must bear a Saturday Delivery routing label.

UPS 3 Day Select® and UPS® Ground Shipping Documents

– Attach the completed form to the package and schedule a pickup via ups.com or by calling 1-800-PICK-UPS. – A $5.00 per-package shipping document processing (S.D.P.) fee applies whenever a shipping document is used for UPS 3 Day Select or UPS Ground. – To request a shipping document, call 1-800-PICK-UPS.

UPS Worldwide Services Waybill

– Designed for international shipments: • Detailed information fields to fully address your shipment. • Various billing options to specify how payment of charges is handled. • Shipment-level detail enables ship­ment pricing and shipment tracking. • With proper authorization, U.S. Electronic Export Information (E.E.I.) will be filed electronically by UPS on your behalf. Refer to page 112 for fees. – When you use a UPS Worldwide Services Waybill for UPS Worldwide Express Freight®, use one per shipment. • Packages within the pallet do not require an address label or UPS Worldwide Services Tracking Label. • For all shipments, call 1-800-782-7892 or go to ups.com to schedule pickup or drop-off. –W  hen you use a UPS Worldwide Services Waybill for multiple-package or multiple-pallet shipments to the same recipient, only the lead package or pallet requires a waybill. • Each additional package or pallet must have an address label and a UPS Worldwide Services Tracking Label. •D  etailed preparation instructions are printed on the reverse side of the waybill. – To request a UPS Worldwide Services Waybill, visit “Order Supplies” from the left side of the ups.com homepage or call 1-800-PICK-UPS.

MANUAL PROCESSING – LTL Bill of Lading

– The Bill of Lading, usually prepared by the shipper, serves as a contract and provides all the information that UPS needs to transport the shipment. You can use UPS Internet Shipping, WorldShip, UPS CampusShip or My LTL Freight to process LTL shipments and quickly create an electronic Bill of Lading.

*Not available for UPS Worldwide Express Freight. **Applies to all UPS services except UPS Express Critical®, UPS Freight® Truckload or Ocean Freight.

Note: Hazardous Materials and Dangerous Goods service is not avail­able when using man­ual documentation (Air Freight and LTL are supported).

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 210 of 367 ups.com® 1-800-PICK-UPS®

Pickup and Drop-off Availability   23

Pickup and Drop-off Availability Arrange for a UPS Pickup Method

Description

PACKAGE – UPS offers the greatest number of reliable and convenient pickup options: • Daily Pickup • Daily On-Route Pickup • UPS Smart Pickup® • Day-Specific Pickup – Refer to page 116 (domestic shipments). – Not available for UPS Worldwide Express Freight®.

UPS On-Call Pickup®

– With one pickup request, UPS will pick up all of your packages – Air, International and Ground Services. – Schedule a same-day or future-day pickup. – UPS On-Call Pickup gives you the convenience of having your shipment picked up at your home or office by scheduling a pickup via ups.com® or by calling 1-800-PICK-UPS®. – Fees are applied per pickup request regardless of the number of packages being picked up. – Refer to page 114 for domestic and export shipment fees. UPS Worldwide Express Freight – P ickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment via WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or by calling 1-800-782-7892. – UPS Worldwide Express Freight pickup cannot be combined with Air, International or Ground Services package pickup. – No additional fees are applied for pickup requests.

AIR FREIGHT AND UPS WORLDWIDE EXPEDITEDTM GROUND FREIGHT UPS Supply Chain Solutions® Call Centers

– Call 1-800-443-6379 to schedule a pickup.

UPS FREIGHT® UPS Freight

ltl.upsfreight.com or ups.com

UPS Freight® LTL

– UPS Freight LTL 1-800-333-7400 • LTL Guaranteed 1-800-333-7400 • LTL Guaranteed A.M. 1-800-333-7400 • LTL Urgent 1-800-644-0900 • UPS® Standard LTL 1-800-333-7400

Pickup Notifications for LTL

– UPS Freight LTL pickups scheduled via WorldShip, ups.com and ltl.upsfreight.com include the option to receive Pickup Notifications at no additional cost. Pickup Notifications provide near real-time visibility of the status of a scheduled pickup providing vital supply chain information to the pickup scheduler and shipper. – Available for direct point service areas within the 48 contiguous states only. – When scheduling a pickup, users can choose up to five e-mail addresses to receive notifications for any and all of the following: • Pickup Scheduled • Driver en Route • Pickup Completed • Pickup Exception

UPS Freight® Truckload

1-888-682-4652

– Specialty Solutions: • Trade Show 1-800-988-9889 • Temperature Protection 1-800-644-0900 • Government 1-800-227-8046 • Consolidation and Distribution 1-866-598-5814

*Service for Hazardous Materials and International Dangerous Goods requiring shipping papers or “Shipper’s Decla­ration for Dangerous Goods” is offered on a contractual basis. Only customers with a Scheduled Pickup account are eligible for these services. Please consult the Hazardous Materials Support Center at 1-800-554-9964 for specific regulatory and service level requirements.

Preparing a Shipment

Scheduled Pickup*

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 211 of 367 ups.com® 1-800-PICK-UPS®

24

Pickup and Drop-off Availability Find Locations for Package and UPS Worldwide Express Freight® Shipments Location

Description

UPS Access PointTM (in select areas only)

UPS Access Point locations are independently owned businesses, including local businesses and participating The UPS Store® locations, that offer package pickup and, where available, drop-off of pre-paid UPS packages. – After a first unsuccessful delivery attempt to a consumer‘s home address, UPS may deliver eligible packages to a nearby UPS Access Point location for the consumer to pick up. –H  ours of operation vary by location (many UPS Access Point locations offer evening and weekend hours; visit ups.com® for specific details). – Receiving packages: A government-issued photo ID will be required to collect the package. The following packages are not eligible: – Packages cannot exceed 44 pounds in weight and the longest side must not exceed 32 inches, and the package must not exceed 130 inches in length and girth combined. Drop-off packages at The UPS Store locations are subject to the maximum size and weight restrictions set forth in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. For a broader set of shipping solutions, visit your local The UPS Store. – Packages with a value of $5,000.00 or more if delivered or shipped to a UPS Access Point location or with a value of $1,000.00 or more if dropped off as pre-paid UPS packages. – Drop-off packages containing restricted articles (e.g., hazardous materials requiring shipping papers, firearms, ammunition or weapons). Same restrictions apply to delivered packages, except for ammunition that meets requirements for Limited Quantity/ORM-D packages and all other UPS requirements for ammunition shipments. – Except in limited circumstances, packages requiring an adult signature. – Shipper instructions restricting eligibility. – Only domestic packages are eligible for Delivery Change Requests or UPS My Choice® requests to deliver to a UPS Access Point location.

The UPS Store®*

–O  ffers domestic and international shipping as well as packing services and packaging supplies. – Nearly 4,400 staffed locations. – Full portfolio of business services: packing services, packaging supplies, copying, printing, document finishing, mailbox services and office supplies. – International shipping expertise. – For details on the Pack & Ship Guarantee, visit theupsstore.com/guarantee. – Visit theupsstore.com to find a location.

UPS Drop Box

– Use for all domestic and international packages. – Offers latest possible pickup times. – Approximately 40,000 locations. – Ground and Air packages shipped using UPS Returns® and UPS Import Control® services are accepted in any UPS Drop Box. – Packages and UPS Express® Envelopes with a value of more than $500.00 cannot be shipped via a UPS Drop Box. – Maximum acceptable size for each UPS Drop Box package is 16" x 13" x 3". – Hazardous Materials/Dangerous Goods, including, but not limited to, Other Regulated Materials (ORM-D) and Limited Quantity (Ltd Qty) shipments prepared under HM-215K are not accepted in any UPS Drop Box. – Self-service locations available 24 hours a day, seven days a week for your convenience.

UPS Customer Center

– UPS-staffed customer shipping locations. – More than 1,000 locations. – Offers UPS domestic and international shipping as well as packaging supplies and packing services.

UPS Worldwide Express Freight® Center

– UPS-staffed locations where shippers may tender international UPS Worldwide Express Freight pallets to UPS for transportation and a consignee or other recipient may receive pallets. – UPS Worldwide Express Freight shipments must be international, stackable, secured on a pallet and compliant with UPS packaging guidelines. – Pickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment using WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or by calling 1-800-782-7892. – Hours of operation may vary by location. – Only UPS Worldwide Express Freight shipments are accepted at these centers.

UPS Alliance Locations (Office Depot® and Staples®)

– Offer exclusive access to UPS® services. – Offer UPS domestic and international shipping. – More than 1,100 Office Depot and more than 1,500 Staples locations.

UPS Authorized Shipping Outlet

– T hird-party pack-and-ship retailers that offer UPS domestic and interna­tional shipping. – More than 4,200 locations. – Certain restrictions apply; refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

*The UPS Store locations are independently owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of United Parcel Service, Inc.

Notes: – V isit “Find Locations” from the left side of the ups.com homepage or call 1-800-PICK-UPS®. – UPS Worldwide Express Freight shipments are only accepted at UPS Worldwide Express Freight Centers.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 212 of 367

How To Use This Guide Section 1

CHOOSING A SERVICE

Section 2 Preparing a SHIPMENT

Pages 3-9

Pages 10-24

Section 3 DETERMINING THE RATE Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are available. n Review the steps on how to determine the rates for your shipments.

Pages 26-27

n Domestic, Export and Import – Determine the zone destination or origin for your shipment.

Pages 28-43

n Domestic – Determine the UPS service rate for your domestic shipment.

Pages 44-73

n Export – Determine the UPS service rate for your export shipment.

Pages 74-90

n Import – Determine the UPS service rate for your import shipment.

Pages 91-107

n Value-added services, other charges and customs brokerage services for domestic, export and import.

Pages 108-132

Section 4 TRACKING AND PAYMENT

Pages 133-138

Section 5 UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Pages 139-170

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 213 of 367 ups.com® 1-800-PICK-UPS®

26

Domestic, Export and Import

Determine the Rate The following information applies to the rate charts that appear on pages 44 to 71 for domestic, pages 75 to 107 for export and import. Domestic, Export and Import – V isit ups.com® or call 1-800-PICK-UPS® for guarantee details, service avail­ ability, delivery time commitments or to request a pickup.

– Shipments of Hazardous Materials using UPS 3 Day Select® must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

– For large or heavy packages, addi­ tional charges may apply. Refer to pages 16 and 17 for large pack­ages and page 12 for heavy packages.

 PS does not accept Hazardous –U Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS® Ground service destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

– A Heavy Package sticker is required for any package weighing more than 70 pounds.

Export and Import – Delivery times may vary by origin and destination postal code.

– UPS Worldwide Express Freight® is available for shipments over 150 pounds that are palletized. See page 78 or 95 for more information. For additional freight services refer to ups.com/freight.

– The rates shown on pages 75 to 107 are for shipments originating in the U.S. (export) or destined to the U.S. (import) and billed to a U.S. UPS account number.

– Dimensional weight may apply. Refer to pages 16 and 17 for more information.

– Rates do not include a fuel surcharge. For current fuel surcharge rates, visit ups.com. Domestic – For each UPS Next Day Air® Early package with a weight of more than 150 pounds, multiply the weight by the price per pound and add $30.00. For all other UPS domestic services with a weight of more than 150 pounds, multiply the weight by the price per pound. – T he Letter rate applies only to docu­ ments, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. UPS Express Envelopes exceed­ing eight ounces are subject to the rate corresponding to the weight of the UPS Express Envelope. UPS Express Envelopes are not recom­mended for shipments of electronic media containing sensitive personal information.

– Any fraction of a pound more than the weight shown in the rate chart is rounded up to the next listed weight. – To determine the rate for interna­ tional multiple-package shipments, refer to page 74 for export and page 91 for import. – For UPS Worldwide Express Freight, additional charges may apply to larger pallets. Refer to page 119 for more information. Shipments exceeding maximum size or weight restrictions require prior authorization. –A  ll UPS Worldwide Express Freight shipments require a scheduled pickup or drop-off using WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solu­tion, UPS® Developer Kit, ups.com or by calling 1-800-782-7892. – When using a 10 KG or 25 KG box, shipments that exceed the maximum weights (10 KG/22 pounds and 25 KG/55 pounds) will be charged

the regular UPS Worldwide Express Plus® or UPS Worldwide Express® rate. Available only when the shipper is paying the shipping charges. Export – UPS Express® Pak rates will apply to Letters weighing more than eight ounces, but less than two pounds. UPS Express Pak rates also apply when all the follow­ing are met: • The shipment weighs two pounds or less. Shipments above two pounds are rated by weight; • UPS Express Pak is selected at the time of shipping; and • The customs value of the shipment is less than $100.00. – The Letter rate applies only to docu­ ments, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express Envelope. UPS Express Envelopes containing items other than those listed above or exceeding eight ounces up to two pounds are subject to the UPS Express Pak rate. Shipments greater than two pounds are subject to the rate corresponding to the weight. UPS Express Envelopes are not recommended for shipments of electronic media containing sensitive personal information. Import The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express Envelope. Shipments greater than eight ounces are subject to the rate corresponding to the weight. UPS Express Envelopes are not recommended for shipments of electronic media containing sensitive personal information.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 214 of 367 ups.com® 1-800-PICK-UPS®

Determine the Rate and Zone   27

Domestic, Export and Import

Determine the Rate and Zone PACKAGE AND AIR FREIGHT

Determine the Rate To determine the rate for domestic, export and import packages including UPS Worldwide Express Freight® and Air Freight shipments, follow the steps below: Domestic

Export

Import

Air Freight

page 4

page 5

page 5

page 4

pages 16 and 17

pages 16 to 18

pages 16 to 18

pages 19 and 20

page 27

pages 27 to 38

pages 27 and 28, pages 39 to 43

page 27

1. Choose service 2. Compute billable weight 3. Look up shipping zone

4. C  alculate the rate: Use WorldShip®, UPS® Internet Shipping, UPS CampusShip®, UPS MobileTM (package only), the UPS® Developer Kit, a UPS Ready® solution or the “Calculate Time and Cost” application on ups.com® to see the rate for your shipment.* OR Follow the steps in the table below to use the rate charts in this guide: Export

Import

Air Freight

pages 44 to 71

pages 75 to 90

pages 92 to 107

pages 72 and 73

page 27

pages 28 to 38

pages 28, 39 to 43

pages 72 and 73

pages 108 to 119

pages 108 to 119

pages 108 to 119

pages 121 to 123

1. G  o to applicable rates for service option selected 2. Match billable weight to appropriate zone 3. A  dditional charges may apply**

*Rates provided through UPS’s shipping systems are estimates only, and other shipping charges, surcharges and value-added service charges may apply based on your shipper characteristics and the characteristics of, and services requested for, shipments actually tendered to UPS. **Including, but not limited to, surcharges if special options or value-added services are selected. Other surcharges, including surcharges imposed by carriers, also may apply for Air Freight. Contact your local UPS Supply Chain Solutions® service center for details (refer to ups-scs.service.com/directory for specific telephone numbers).

Determine the Zone Domestic (including Puerto Rico) Use your UPS Zone Chart to determine the destination zone for the domestic package or Air Freight service option you’ve selected. View or down­load your UPS Zone Chart at ups.com/rates, or order one by calling 1-800-PICK-UPS®. Export and Import To find the destination zone that matches the service option you’ve selected refer to the chart below. Origin/Destination

Export

Import

48 Contiguous States

pages 28 to 32

pages 28, 39 to 41

Canada

pages 28, 33 to 37

page 42

Mexico

page 38

page 43

An Extended Area Surcharge may apply to certain destinations or origins within a country. Extended Area origins are subject to change. For the most current information, refer to ups.com/rates or call 1-800-782-7892. Notes: – Not applicable for UPS Express Critical®, UPS Worldwide ExpeditedTM Ground Freight, UPS Freight® LTL or TL, Ocean Freight, UPS Air Freight Direct® or UPS Air Freight Consolidated®. – For information regarding pricing for UPS Ground with Freight Pricing service, refer to page 6 and visit ups.com/gfp.

Determining the Rate

Domestic

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 215 of 367 ups.com® 1-800-PICK-UPS®

28

West and East State Classifications UPS WORLDWIDE EXPEDITED® AND UPS® STANDARD TO CANADA

West

East

NH New Hampshire CT Connecticut

WA Washington MT Montana OR Oregon

ND North Dakota

ID Idaho

NV Nevada CA California

MN Minnesota WI Wisconsin

AZ Arizona

CO Colorado

NM New Mexico

IL Illinois MO Missouri

KS Kansas

OK Oklahoma

IN Indiana

OH Ohio

KY Kentucky TN Tennessee

AR Arkansas

AL Alabama

PA Pennsylvania

VA Virginia NC North Carolina

GA Georgia

MS Mississippi LA Louisiana

HI Hawaii

Use the map above to: – Determine West and East origin state classifications for UPS Worldwide Expedited shipments. – Identify state abbreviations for UPS Standard shipments to Canada.

RI Rhode Island NJ New Jersey DE Delaware MD Maryland DC District of Columbia

SC South Carolina

TX Texas

AK Alaska

MA Massachusetts

NY New York

MI Michigan

IA Iowa

NE Nebraska UT Utah

ME Maine

WV West Virginia

SD South Dakota

WY Wyoming

VT Vermont

FL Florida

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 216 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   29

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Destination UPS Worldwide Expedited® WEST

EAST

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

UPS Worldwide Expedited® WEST

EAST

Afghanistan/AF

408

638

608

Bulgaria/BG

407

637

607

Aland Islands/AX

403

633

603

Burkina Faso/BF

408

638

608

Albania/AL

408

638

608

Burundi/BI

408

638

608

Algeria/DZ

408

638

608

Cambodia/KH

408

638

608

American Samoa/AS

408

638

608

Cameroon/CM

408

638

608

Andorra/AD

403

633

603

Canada/CA

Angola/AO

408

638

608

For Canada’s zone chart, refer to pages 33 to 37.

Anguilla/AI†

402

632

602

Canary Islands (Spain)/ES

403

633

603

Antigua and Barbuda/AG†

402

632

602

Cape Verde/CV

408

638

608

406

636

606

Cayman Islands/KY†

402

632

602

408

638

608

Central African Republic/CF

408

638

608 608

Argentina/AR†

906

406

Armenia/AM Aruba/AW†

907

632

602

Chad/TD

408

638

904

904

404

404

634

604

Channel Islands Guernsey/GG, Jersey/JE

403

633

603

Austria/AT

903

903

403

403

633

603

Chile/CL†

406

636

606

Azerbaijan/AZ

408

638

608

China, People’s Republic of/CN

Azores (Portugal)/PT

403

633

603

Colombia/CO†

906 912

406

912

412

412

642

612

906

406

406

636

606

Bahamas/BS†

902

402

632

602

Comoros/KM

408

638

608

Bahrain/BH

905

405

635

605

Congo, Democratic Republic of/CD

408

638

608

411

641

611

Congo, Republic of/CG

408

638

608

402

632

602

Cook Islands/CK

408

638

608

408

638

608

Costa Rica/CR†

406

636

606

401

631

601

Côte d’Ivoire (Ivory Coast)/CI

408

638

608

Belize/BZ†

406

636

606

Croatia/HR

408

638

608

Benin/BJ

408

638

608

Curaçao/CW†

402

632

602

402

632

602

Cyprus/CY

405

635

605

Bhutan/BT

411

641

611

Czech Republic/CZ

907

907

407

407

637

607

Bolivia/BO†

406

636

606

Denmark/DK

903

903

403

403

633

603

Bonaire/BQ†

402

632

602

Djibouti/DJ

408

638

608

408

638

608

Dominica/DM†

402

632

602

408

638

608

Dominican Republic/DO†

402

402

632

602

406

636

606

East Timor (Timor-Leste)/TL

408

638

608

British Virgin Islands/VG†

402

632

602

Ecuador/EC†

906

406

406

636

606

Brunei/BN

405

635

605

Egypt/EG

905

405

635

605

Bangladesh/BD Barbados/BB†

902

Belarus/BY Belgium/BE

Bermuda/BM†

Bosnia/BA

901

901

401

902

908

Botswana/BW Brazil/BR†

906

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

406

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

406 908

Determining the Rate

402

Australia/AU

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 217 of 367 ups.com® 1-800-PICK-UPS®

30

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® ® ® Plus Freight

El Salvador/SV† England (United Kingdom)/GB

901

901

Destination UPS Worldwide Expedited®

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® ® ® Plus Freight

UPS Worldwide Expedited®

WEST

EAST

WEST

EAST

406

406

636

606

Hong Kong/HK

909

909

409

409

639

609

401

401

631

601

Hungary/HU

907

907

407

407

637

607 603

Equatorial Guinea/GQ

408

638

608

Iceland/IS

403

633

Eritrea/ER

408

638

608

India/IN

911

911

411

411

641

611

407

637

607

Indonesia/ID

904

904

404

404

634

604

Ethiopia/ET

408

638

608

Iraq/IQ

408

638

608

Faeroe Islands (Denmark)/FO

403

633

603

Ireland, Republic of/IE

901

901

401

401

631

601

Fiji/FJ

408

638

608

Israel/IL

905

405

405

635

605

901

401

Estonia/EE

907

Finland/FI France/FR

901

903

403

403

633

603

Italy/IT

901

401

401

631

601

Ivory Coast (Côte d’Ivoire)/CI

406

636

606

Jamaica/JM†

French Guiana/GF†

903

901

902

401

631

601

408

638

608

402

632

602

409

639

609

403

633

603

French Polynesia/PF

408

638

608

Japan/JP

Gabon/GA

408

638

608

Jersey/JE

Gambia/GM

408

638

608

Jordan/JO

905

405

635

605

Georgia/GE

408

638

608

Kazakhstan/KZ

908

408

638

608

401

631

601

Kenya/KE

408

638

608

408

638

608

413

643

613

408

638

608 608

Germany/DE

901

901

401

Ghana/GH

408

638

608

Kiribati/KI

Gibraltar/GI

408

638

608

Korea, South/KR Kosovo/KV

Great Britain (United Kingdom)/GB

901

Greece/GR

901

401

401

631

601

903

403

403

633

603

Kosrae (Micronesia, Federated States of)/FM

Greenland (Denmark)/GL

403

633

603

Kuwait/KW

Grenada/GD†

402

632

602

Kyrgyzstan/KG

909

909

409

903

913

913

413

905

408

638

405

635

605

408

638

608 608

Guadeloupe/GP†

402

632

602

Laos/LA

408

638

Guam/GU

404

634

604

Latvia/LV

907

407

637

607

406

636

606

Lebanon/LB

905

405

635

605

Guatemala/GT†

906

Guernsey/GG

903

406

403

633

603

Lesotho/LS

408

638

608

Guinea/GN

408

638

608

Liberia/LR

408

638

608

Guinea-Bissau/GW

408

638

608

Libya/LY

408

638

608

Guyana/GY†

406

636

606

Liechtenstein/LI

903

403

633

603

Haiti/HT†

402

632

602

Lithuania/LT

907

407

637

607

Holland (Netherlands)/NL Honduras/HN†

901

901

401

401

631

601

Luxembourg/LU

906

406

406

636

606

Macau/MO

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

901

901 904

403 401

401

631

601

404

634

604

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 218 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   31

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® ® ® Plus Freight

Macedonia (FYROM)/MK

908

Madagascar/MG

Destination UPS Worldwide Expedited® WEST

EAST

WEST

EAST

638

608

Niger/NE

408

638

608

408

638

608

Nigeria/NG

408

638

608

408

638

608

401

631

601

408

638

608

403

633

603

403

633

603

Norfolk Island/NF

Malawi/MW

408

638

608

Northern Ireland (United Kingdom)/GB

904

404

UPS Worldwide Expedited®

408

Madeira (Portugal)/PT Malaysia/MY

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® ® ® Plus Freight

901

901

401

403

404

634

604

Northern Mariana Islands/MP

Maldives/MV

408

638

608

Norway/NO

903

Mali/ML

408

638

608

Oman/OM

905

405

635

605

Malta/MT

408

638

608

Pakistan/PK

911

411

641

611

Marshall Islands/MH

408

638

608

Palau/PW

Martinique/MQ†

402

632

602

Panama/PA†

Mauritania/MR

408

638

608

Mauritius/MU

408

638

608

638

608

636

606

Papua New Guinea/PG

408

638

608

Paraguay/PY†

406

636

606

406

636

606

408

638

608

Peru/PE†

484

74

74

Philippines/PH

Micronesia (Federated States of)/FM

408

638

608

Poland/PL

Moldova/MD

408

638

608

Ponape (Micronesia, Federated States of)/FM

401

631

601

408

638

608

908

408

638

608

402

632

602

908

408

638

608

Mozambique/MZ

408

638

608

Myanmar/MM

411

641

611

Namibia/NA

408

638

608

Nepal/NP

411

641

611

401

631

601

Mexico/MX

84

Monaco/MC

901

484

401

Mongolia/MN Montenegro/ME Montserrat/MS† Morocco/MA

Netherlands (Holland)/NL

901

901

401

Netherlands Antilles/AN† Refer to Bonaire, St. Eustatius, Saba, Curaçao, St. Martin or St. Maarten for zone information.

404

404

634

604

907

907

407

407

637

607

408

638

608

903

903

403

403

633

603

Puerto Rico/PR Refer to the UPS domestic rates beginning on page 44.

Qatar/QA

905

Réunion/RE Romania/RO

907

Rota (Northern Mariana Islands)/MP Russia/RU

907

Rwanda/RW

904

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

635

605

638

608

407

637

607

408

638

608

407

637

607

408

638

608

402

632

602

Saipan (Northern Mariana Islands)/MP

408

638

608

Samoa/WS

Nicaragua/NI†

405 408

Saba/BQ†

408

638

608

San Marino/SM

404

404

634

604

Saudi Arabia/SA

406

406

636

606

Scotland (United Kingdom)/GB

New Caledonia/NC New Zealand/NZ

Portugal/PT

906

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

901

408

638

608

401

401

631

601

905

405

405

635

605

901

401

401

631

601

Determining the Rate

Mayotte/YT

408 406

406

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 219 of 367 ups.com® 1-800-PICK-UPS®

32

Export

Worldwide Zone Chart Destination

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Senegal/SN

408

Serbia/RS

908

Seychelles/SC Sierra Leone/SL

Destination UPS Worldwide Expedited® WEST

EAST

WEST

EAST

608

Tinian (Northern Mariana Islands)/MP

408

638

608

408

638

608

Togo/TG

408

638

608

408

638

608

Tonga/TO

408

638

608

402

632

602

402

632

602

408

638

608

408

638

608

405

635

605

408

638

608

Tortola (British Virgin Islands)/VG†

409

409

639

609

Trinidad and Tobago/TT†

Slovakia/SK

907

407

407

637

607

Truk (Micronesia, Federated States of)/FM

Slovenia/SI

907

909

UPS Worldwide Expedited®

638

909

Singapore/SG

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

902

407

637

607

Tunisia/TN

908

408

638

608

Turkey/TR

905

407

637

607

Turkmenistan/TM

408

638

608

403

633

603

Turks and Caicos Islands/TC†

402

632

602

411

641

611

Tuvalu/TV

408

638

608

St. Barthélemy/BL†

402

632

602

Uganda/UG

408

638

608

St. Christopher (St. Kitts and Nevis)/KN†

402

632

602

Ukraine/UA

408

638

608

St. Croix (U.S. Virgin Islands)/VI†

402

632

602

Union Island

632

602

402

632

602

(St. Vincent and the Grenadines)/VC†

402

St. Eustatius/BQ† St. John (U.S. Virgin Islands)/VI†

402

632

602

United Arab Emirates/AE United Kingdom/GB

Solomon Islands/SB South Africa/ZA Spain/ES

907 903

Sri Lanka/LK

903

403

911

405

908

901

905

405

405

635

605

901

401

401

631

601

St. Kitts and Nevis/KN†

902

402

632

602

St. Lucia/LC†

902

402

632

602

Uruguay/UY†

406

636

606

402

632

602

St. Maarten/SX†

402

632

602

U.S. Virgin Islands/VI†

St. Martin/SX†

402

632

602

Uzbekistan/UZ

408

638

608

602

Vanuatu/VU

408

638

608

Vatican City (Italy)/VA

631

601

St. Thomas (U.S. Virgin Islands)/VI†

402

632

St. Vincent and the Grenadines/VC†

402

632

602

Suriname/SR†

406

636

606

Venezuela/VE†

901

901

401

401 406

636

606

904

404

404

634

604

402

632

602

901

401

401

631

601

408

638

608

Vietnam/VN

Sweden/SE

903

903

403

403

633

603

Virgin Gorda (British Virgin Islands)/VG†

Switzerland/CH

903

903

403

403

633

603

Wales (United Kingdom)/GB

408

638

608

Swaziland/SZ

Tahiti (French Polynesia)/PF Taiwan/TW

909

909

409

Tajikistan/TJ Tanzania/TZ Thailand/TH

904

Timor-Leste (East Timor)/TL

†For shipments from Dade or Broward County, Florida, to South America, use zone: – 921 for UPS Worldwide Express – 421 for UPS Worldwide Express Freight – 421 for UPS Worldwide Saver – 621 for UPS Worldwide Expedited

404

901

408

638

608

Wallis and Futuna Islands/WF

409

639

609

Yap (Micronesia, Federated States of)/FM

408

638

608

408

638

608

Yemen/YE

405

635

605

408

638

608

Zaïre (Congo, Democratic Republic of)/CD

408

638

608

404

634

604

Zambia/ZM

408

638

608

408

638

608

Zimbabwe/ZW

408

638

608

For shipments from Dade or Broward County, Florida, to the Caribbean, use zone: – 920 for UPS Worldwide Express – 420 for UPS Worldwide Express Freight – 420 for UPS Worldwide Saver – 620 for UPS Worldwide Expedited

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 220 of 367 ups.com® 1-800-PICK-UPS®

Canada Zone Chart   33

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Newfoundland A0A - A0Z A1A - A1N

82

A1P - A9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

54

56

55

55

54

56

56

55

56

55

481

481

71

54

56

55

55

54

56

56

55

56

55

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

54

56

55

55

54

56

56

55

56

55

Nova Scotia B0A - B2T

81

B2V - B3B

481

481

71

54

56

55

55

54

56

56

55

56

55

B3H - B4B

482

482

72

54

56

55

55

54

56

56

55

56

55

B4C - B9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

Prince Edward Island C0A - C0Z

481

481

71

54

56

55

55

54

56

56

55

56

55

C1A - C1E

482

482

72

54

56

55

55

54

56

56

55

56

55

C1G - C9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

481

481

71

54

56

55

55

54

56

56

55

56

55

New Brunswick E0A - E0Z E1A - E1G

82

482

482

72

54

56

55

55

54

56

56

55

56

55

E1H - E2G

81

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

54

56

55

55

54

56

56

55

56

55

E2H - E2S E2T - E2Z

481

481

71

54

56

55

55

54

56

56

55

56

55

E3A - E3E

482

482

72

54

56

55

55

54

56

56

55

56

55

E3G - E9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

51

53

52

52

51

53

53

52

53

52

Quebec G0A G0B - G0J

481

481

71

54

56

55

55

54

56

56

55

56

55

G0K - G0L

482

482

72

54

56

55

55

54

56

56

55

56

55

G0M - G0S

482

482

72

51

53

52

52

51

53

53

52

53

52

G0T - G0W

481

481

71

54

56

55

55

54

56

56

55

56

55

G0X - G0Z

482

482

72

51

53

52

52

51

53

53

52

53

52

G1A - G3A

481

481

71

51

53

52

52

51

53

53

52

53

52

G3B - G3K

81

482

482

72

51

53

52

52

51

53

53

52

53

52

G3L - G4P

482

482

72

54

56

55

55

54

56

56

55

56

55

G4R - G4S

481

481

71

54

56

55

55

54

56

56

55

56

55

G4T - G4V

482

482

72

54

56

55

55

54

56

56

55

56

55

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com® or call 1-800-782-7892.

Determining the Rate

B3C - B3G

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 221 of 367 ups.com® 1-800-PICK-UPS®

34

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Quebec (cont.) G4W - G4Z

481

481

71

54

56

55

55

54

56

56

55

56

55

G5A

482

482

72

51

53

52

52

51

53

53

52

53

52

G5B - G5T

481

481

71

54

56

55

55

54

56

56

55

56

55

G5V - G6A

482

482

72

51

53

52

52

51

53

53

52

53

52

G6B

481

481

71

51

53

52

52

51

53

53

52

53

52

G6C - G6J

482

482

72

51

53

52

52

51

53

53

52

53

52

G6K

481

481

71

51

53

52

52

51

53

53

52

53

52

G6L - G6T

482

482

72

51

53

52

52

51

53

53

52

53

52

G6V - G6Z

481

481

71

51

53

52

52

51

53

53

52

53

52

G7A

481

481

71

54

56

55

55

54

56

56

55

56

55

G7B - G8P

481

481

71

54

56

55

55

54

56

56

55

56

55

G8R - G8S

482

482

72

54

56

55

55

54

56

56

55

56

55

G8T - G9Z

482

482

72

51

53

52

52

51

53

53

52

53

52

H0A - H0L

481

481

71

51

53

52

52

51

53

53

52

53

52

H0M

481

481

71

54

56

55

55

54

56

56

55

56

55

H0N - H9Z

81

J0A - J0L

481

481

71

51

53

52

52

51

53

53

52

53

52

482

482

72

51

53

52

52

51

53

53

52

53

52

J0M

481

481

71

54

56

55

55

54

56

56

55

56

55

J0N - J0V

482

482

72

51

53

52

52

51

53

53

52

53

52

J0W - J0Z J1A - J3C

82

481

481

71

54

56

55

55

54

56

56

55

56

55

482

482

72

51

53

52

52

51

53

53

52

53

52

J3E

481

481

71

51

53

52

52

51

53

53

52

53

52

J3G - J3S

482

482

72

51

53

52

52

51

53

53

52

53

52

J3T - J3V

481

481

71

51

53

52

52

51

53

53

52

53

52

482

482

72

51

53

52

52

51

53

53

52

53

52

481

481

71

51

53

52

52

51

53

53

52

53

52

J3W - J3X J3Y - J5R

81

J5S - J5X

482

482

72

51

53

52

52

51

53

53

52

53

52

J5Y - J7H

81

481

481

71

51

53

52

52

51

53

53

52

53

52

J7J - J7N

82

482

482

72

51

53

52

52

51

53

53

52

53

52

J7P - J7W

81

481

481

71

51

53

52

52

51

53

53

52

53

52

J7X - J8N

82

482

482

72

51

53

52

52

51

53

53

52

53

52

J8P - J9C

81

481

481

71

51

53

52

52

51

53

53

52

53

52

J9E

482

482

72

54

56

55

55

54

56

56

55

56

55

J9G - J9J

482

482

72

51

53

52

52

51

53

53

52

53

52

J9K - J9Z

481

481

71

54

56

55

55

54

56

56

55

56

55

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com® or call 1-800-782-7892.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 222 of 367 ups.com® 1-800-PICK-UPS®

Canada Zone Chart   35

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Ontario K0A - K0H

482

482

72

51

53

51

52

51

53

53

52

53

52

K0J

481

481

71

54

56

54

55

54

56

56

55

56

55

K0K - K0Z

482

482

72

51

53

51

52

51

53

53

52

53

52

K1A - K4A

81

481

481

71

51

53

51

52

51

53

53

52

53

52

K4B - K7T

82

482

482

72

51

53

51

52

51

53

53

52

53

52

482

482

72

54

56

54

55

54

56

56

55

56

55

K7V - K8H 82

482

482

72

51

53

51

52

51

53

53

52

53

52

L1F - L1Z

81

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

481

481

71

51

53

51

52

51

53

53

52

53

52

L2A - L2C L2E - L2W

81

L2X - L3N L3P - L3T

81

L3V - L3W

482

482

72

51

53

51

52

51

53

53

52

53

52

L3X - L4L

81

481

481

71

51

53

51

52

51

53

53

52

53

52

L4M - L4R

82

482

482

72

51

53

51

52

51

53

53

52

53

52

L4S - L9T

81

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

L9V - L9Z M0A - M9Z

81

481

481

71

51

53

51

52

51

53

53

52

53

52

N0A - N1A

82

482

482

72

51

53

51

52

51

53

53

52

53

52

N1B - N2Y

81

N2Z

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

N3A - N3V

81

481

481

71

51

53

51

52

51

53

53

52

53

52

N3W - N5T

82

482

482

72

51

53

51

52

51

53

53

52

53

52

N5V - N6N

81

N6P - N8M N8N - N9K N9L - N9Z

81

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

481

481

71

51

53

51

52

51

53

53

52

53

52

482

482

72

51

53

51

52

51

53

53

52

53

52

P0A - P0Z

481

481

71

54

56

54

55

54

56

56

55

56

55

P1A - P2M

482

482

72

54

56

54

55

54

56

56

55

56

55

P2N

481

481

71

54

56

54

55

54

56

56

55

56

55

P2P - P3K

482

482

72

54

56

54

55

54

56

56

55

56

55

P3L

481

481

71

54

56

54

55

54

56

56

55

56

55

P3M

482

482

72

54

56

54

55

54

56

56

55

56

55

P3N - P3P

481

481

71

54

56

54

55

54

56

56

55

56

55

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com® or call 1-800-782-7892.

Determining the Rate

K8J - L1E

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 223 of 367 ups.com® 1-800-PICK-UPS®

36

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Ontario (cont.) P3R - P4M

82

482

482

72

54

56

54

55

54

56

56

55

56

55

P4N - P4R

481

481

71

54

56

54

55

54

56

56

55

56

55

P4S - P4Z

482

482

72

54

56

54

55

54

56

56

55

56

55

P5A

481

481

71

54

56

54

55

54

56

56

55

56

55

P5B - P5M

482

482

72

54

56

54

55

54

56

56

55

56

55

P5N

481

481

71

54

56

54

55

54

56

56

55

56

55

P5P - P8M

482

482

72

54

56

54

55

54

56

56

55

56

55

P8N

481

481

71

54

56

54

55

54

56

56

55

56

55

P8P - P8S

482

482

72

54

56

54

55

54

56

56

55

56

55

P8T

481

481

71

54

56

54

55

54

56

56

55

56

55

P8V - P8Z

482

482

72

54

56

54

55

54

56

56

55

56

55

P9A

481

481

71

54

56

54

55

54

56

56

55

56

55

P9B - P9M

482

482

72

54

56

54

55

54

56

56

55

56

55

P9N

481

481

71

54

56

54

55

54

56

56

55

56

55

P9P - P9Z

482

482

72

54

56

54

55

54

56

56

55

56

55

Manitoba R0A - R2B R2C - R4A R4B - R9Z

81

481

481

71

55

56

54

54

54

55

55

54

55

55

481

481

71

52

53

51

51

51

52

52

51

52

52

481

481

71

55

56

54

54

54

55

55

54

55

55

Saskatchewan S0A - S0Z

481

481

71

55

56

54

54

54

55

55

54

55

55

S1A - S3M

482

482

72

55

56

54

54

54

55

55

54

55

55

S3N

481

481

71

55

56

54

54

54

55

55

54

55

55

S3P - S3Z

482

482

72

55

56

54

54

54

55

55

54

55

55

S4A

481

481

71

55

56

54

54

54

55

55

54

55

55

S4B - S4G

482

482

72

55

56

54

54

54

55

55

54

55

55

S4H

481

481

71

55

56

54

54

54

55

55

54

55

55

S4J - S4M

482

482

72

55

56

54

54

54

55

55

54

55

55

S4N - S4Z

482

482

72

52

53

51

51

51

52

52

51

52

52

S5A - S7G

481

481

71

55

56

54

54

54

55

55

54

55

55

S7H - S7V

481

481

71

52

53

51

51

51

52

52

51

52

52

S7W - S9Z

481

481

71

55

56

54

54

54

55

55

54

55

55

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com® or call 1-800-782-7892.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 224 of 367 ups.com® 1-800-PICK-UPS®

Canada Zone Chart   37

Export

Canada Zone Chart Destination Postal Code Range

UPS Worldwide Express Plus® UPS Worldwide UPS Worldwide UPS Worldwide Express and Saver® Expedited® Freight® UPS Worldwide Express®*

UPS® Standard to Canada by Origin State

CT, DC, DE, MA, MD, ME, AZ, CA, NH, NJ, NY, NV, UT PA, RI, VT, WV

IL, IN, KY

IA, MN, WI

MI, OH

CO, MT, WY

ID, OR, WA

ND, NE, SD

NM, TX

AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA

Alberta T0A - T0B

481

481

71

56

55

56

56

56

55

54

55

56

56

T0C

482

482

72

53

52

53

53

53

52

51

52

53

53

T0E - T1W

481

481

71

56

55

56

56

56

55

54

55

56

56

T1X

481

481

71

56

55

56

56

56

55

54

55

56

56

T1Y - T3Z

81

481

481

71

53

52

53

53

53

52

51

52

53

53

T4A - T4Z

82

482

482

72

53

52

53

53

53

52

51

52

53

53

T5A - T6V

481

481

71

53

52

53

53

53

52

51

52

53

53

T6W - T6X

481

481

71

56

55

56

56

56

55

54

55

56

56

481

481

71

56

55

56

56

56

55

54

55

56

56

T7X - T8N

482

482

72

53

52

53

53

53

52

51

52

53

53

T8P - T8Z

481

481

71

56

55

56

56

56

55

54

55

56

56

T9A - T9E

482

482

72

53

52

53

53

53

52

51

52

53

53

T9G - T9Z

481

481

71

56

55

56

56

56

55

54

55

56

56

V0A - V0L

481

481

71

56

55

56

56

56

55

54

55

56

56

V0M

481

481

71

53

52

53

53

53

52

51

52

53

53

British Columbia

V0N - V1L

481

481

71

56

55

56

56

56

55

54

55

56

56

V1M

481

481

71

53

52

53

53

53

52

51

52

53

53

V1N - V2R

481

481

71

56

55

56

56

56

55

54

55

56

56

481

481

71

56

55

56

56

56

55

54

55

56

56

481

481

71

53

52

53

53

53

52

51

52

53

53

481

481

71

56

55

56

56

56

55

54

55

56

56

481

481

71

53

52

53

53

53

52

51

52

53

53

481

481

71

56

55

56

56

56

55

54

55

56

56

482

482

72

53

52

53

53

53

52

51

52

53

53

481

481

71

56

55

56

56

56

55

54

55

56

56

481

481

–

–

–

–

–

–

–

–

–

–

481

481

–

–

–

–

–

–

–

–

–

–

481

481

–

–

–

–

–

–

–

–

–

–

V2S - V2V V2W - V3E

81

V3G V3H - V7Z

81

V8A - V8K V8L - V9E V9G - V9Z

82

Nunavut X0A - X0C

Northwest Territories X0E - X9Z

Yukon Y0A - Y9Z

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, refer to ups.com® or call 1-800-782-7892.

Note: UPS Standard is not available to Nunavut, the Northwest Territories or Yukon.

Determining the Rate

T6Y - T7W

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 225 of 367 ups.com® 1-800-PICK-UPS®

38

Export

UPS® Standard Zone Chart SHIPMENTS TO MEXICO U.S. Origin ZIP Code

Standard Zone

U.S. Origin ZIP Code

Standard Zone

U.S. Origin ZIP Code

Standard Zone

00400-00599

37

41500-41899

36

70700-72299

34

01000-03999

37

42000-42799

35

72300-72499

35

04000-04999

38

43000-45999

36

72500-73299

34

05000-08999

37

46000-46299

35

73300-73399

32

10000-14699

37

46300-46899

36

73400-74999

34

14700-14799

36

46900-46999

35

75000-75499

33

14800-14999

37

47000-47099

36

75500-75599

34

15000-16899

36

47100-47299

35

75600-76499

33

16900-17299

37

47300-47399

36

76500-76599

32

17300-17499

36

47400-47999

35

76600-77799

33

17500-19999

37

48000-49999

36

77800-78499

32

20000-21799

36

50000-52099

35

78500-78599

33

21800-21999

37

52100-52199

36

78600-78999

32

22000-28699

36

52200-52899

35

79000-79499

34

28700-28999

35

53000-53799

36

79500-79799

33

29000-29599

36

53800-53899

35

79800-79999

34

29600-29699

35

53900-56099

36

80000-82099

35

29700-29799

36

56100-56199

35

82100-82199

36

29800-29899

35

56200-56799

36

82200-82399

35

29900-29999

36

57000-57199

35

82400-83499

36

30000-31299

35

57200-57299

36

83500-83599

37

31300-31499

36

57300-57399

35

83600-83799

36

31500-32699

35

57400-59399

36

83800-83899

37

32700-33499

36

59400-59699

37

84000-84499

36

33500-33899

35

59700-59799

36

84500-84599

35

33900-33999

36

59800-59999

37

84600-84799

36

34100-34199

36

60000-60899

36

85000-86399

35

34200-34699

35

60900-60999

35

86400-86499

36

34700-34999

36

61000-61199

36

86500-87599

35

35000-36499

35

61200-64799

35

87700-88599

34

36500-36699

34

64800-64899

34

88900-93899

36

36700-36899

35

64900-65599

35

93900-96099

37

36900-36999

34

65600-65999

34

96100-96199

36

37000-37599

35

66000-66699

35

97000-97899

37

37600-37699

36

66700-66799

34

97900-97999

36

37700-38699

35

66800-66999

35

98000-98699

37

38700-38799

34

67000-67399

34

98800-99499

37

38800-38899

35

67400-67799

35

38900-39699

34

67800-67999

34

39700-40999

35

68000-69399

35

41000-41299

36

70000-70599

34

41300-41499

35

70600-70699

33

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 226 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   39

Import

Worldwide Zone Chart Origin

Zones

Origin

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

Afghanistan/AF

958

958

WEST

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

UPS Worldwide Expedited® EAST

458

Canary Islands (Spain)/ES

953

953

453

958

958

458

UPS Worldwide Expedited® WEST

EAST

Aland Islands/AX

953

953

453

Cape Verde/CV

Albania/AL

958

958

458

Cayman Islands/KY†

952

952

452

Algeria/DZ

958

958

458

Central African Republic/CF

958

958

458

American Samoa/AS

958

958

458

Chad/TD

958

958

458

Angola/AO

958

958

458

Channel Islands Guernsey/GG, Jersey/JE

953

953

453

683

653

Anguilla/AI†

952

952

452

Chile/CL†

956

956

456

456

686

656

China, People’s Republic of/CN

962

962

462

462

692

662

Colombia/CO†

956

956

456

456

686

656

Comoros/KM

958

958

458 458 686

656

Antigua and Barbuda/AG†

952

952

Argentina/AR†

956

956

Armenia/AM

958

958

452 456

456

686

656

458

Aruba/AW†

952

952

Congo, Democratic Republic of/CD

958

958

Australia/AU

954

954

454

454

452 684

654

Congo, Republic of/CG

958

958

Austria/AT

953

953

453

453

683

653

Costa Rica/CR†

956

956

Azerbaijan/AZ

958

958

458

Côte d’Ivoire (Ivory Coast)/CI

958

958

458

Croatia/HR

958

958

458

Curaçao/CW†

952

952

452

Cyprus/CY

955

955

953

953

453

952

952

452

Bahrain/BH

955

955

455

Bangladesh/BD

961

961

461

Czech Republic/CZ

957

957

457

457

687

657

Barbados/BB†

952

952

452

Denmark/DK

953

953

453

453

683

653

Belarus/BY

958

958

458

Djibouti/DJ

958

958

451

681

655

651

455

458

Belgium*/BE

951

951

Dominica/DM†

952

952

Benin/BJ

958

958

458

Dominican Republic/DO†

952

952

452

452

682

652

Bermuda/BM†

952

952

452

Ecuador/EC†

956

956

456

456

686

656

455

685

655

456

686

656

451

681

651

687

657

452

Bhutan/BT

961

961

461

Egypt/EG

955

955

Bolivia/BO†

956

956

456

El Salvador/SV†

956

956

456 451

Bonaire/BQ†

952

952

452

England (United Kingdom)*/GB

951

951

Bosnia/BA

958

958

458

Equatorial Guinea/GQ

958

958

458

Botswana/BW

958

958

Eritrea/ER

958

958

458

Brazil/BR†

956

956

Estonia/EE

957

957

457

British Virgin Islands/VG†

952

952

Ethiopia/ET

958

958

458

Fiji/FJ

958

958

Finland/FI

953

953

453

453

683

653

451

451

681

651

681

651

458 456

456

686

656

452

Brunei/BN

955

955

Bulgaria/BG

957

957

455

Burkina Faso/BF

958

958

458

France/FR

951

951

Burundi/BI

958

958

458

French Polynesia/PF

958

958

458

Cambodia/KH

958

958

458

Gabon/GA

958

958

458

Cameroon/CM

958

958

458

Gambia/GM

958

958

458

Canada/CA

91

91

Georgia/GE

958

958

458

Germany*/DE

951

951

457

491

457

491

For UPS 3 Day Select® and UPS® Standard zones, refer to page 42.

687

61

657

61

*UPS Worldwide Express NA1® service is avail­able from this country.

†For shipments from South America to Dade or Broward County, Florida, use zone: – 971 for UPS Worldwide Express – 471 for UPS Worldwide Express Freight – 471 for UPS Worldwide Saver – 671 for UPS Worldwide Expedited

For shipments from the Caribbean to Dade or Broward County, Florida, use zone: – 970 for UPS Worldwide Express – 470 for UPS Worldwide Express Freight – 470 for UPS Worldwide Saver – 670 for UPS Worldwide Expedited

458

451

451

Determining the Rate

Azores (Portugal)/PT

685

653

456

Bahamas/BS†

451

683

458 456

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 227 of 367 ups.com® 1-800-PICK-UPS®

40

Import

Worldwide Zone Chart Origin

Zones

Origin

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

WEST

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

UPS Worldwide Expedited® EAST

Ghana/GH

958

958

458

Liberia/LR

958

958

Gibraltar/GI

958

958

458

Libya/LY

958

958

953

953

WEST

EAST

453

683

653

457

687

657

451

681

651

684

654

683

653

684

654

64

64

681

651

691

661

681

651

458 458

Great Britain (United Kingdom)*/GB

951

951

451

451

681

651

Liechtenstein/LI

Greece/GR

953

953

453

453

683

653

Lithuania/LT

957

957

Grenada/GD†

952

952

452

Luxembourg/LU

951

951

Guadeloupe/GP†

952

952

452

Macau/MO

954

954

454

Guam/GU

954

954

454

Macedonia (FYROM)/MK

958

958

458

456

Madagascar/MG

958

958

458

Madeira (Portugal)/PT

953

953

453

Malawi/MW

958

958

458

Malaysia/MY

954

954

Mali/ML

958

958

458

Malta/MT

958

958

458

Martinique/MQ†

952

952

452

Mauritania/MR

958

958

458

Mauritius/MU

958

958

458

Mayotte/YT

958

958

Mexico/MX

94

94

Guatemala/GT†

956

956

456

686 683

656

Guernsey/GG

953

953

453

653

Guinea/GN

958

958

458

Guinea-Bissau/GW

958

958

458

Guyana/GY†

956

956

456

Haiti/HT†

952

952

452

682

652

Holland (Netherlands)/NL

951

951

451

451

681

651

Honduras/HN†

956

956

456

456

686

656

Hong Kong/HK

959

959

459

459

689

659

Hungary/HU

957

957

457

457

687

657

Iceland/IS

958

958

458

453 451

454

454

458 494

494

For UPS® Standard zones, refer to page 43.

India/IN

961

961

461

461

691

661

Moldova/MD

958

958

Indonesia/ID

954

954

454

454

684

654

Monaco/MC

951

951

Iraq/IQ

958

958

458

688

658

Mongolia/MN

958

958

458

Ireland, Republic of/IE

951

951

451

681

651

Montenegro/ME

958

958

458

655

Montserrat/MS†

952

952

452

651

Morocco/MA

958

958

458

Mozambique/MZ

958

958

458

Israel/IL

955

955

451 455 451

455

685

Italy/IT

951

951

Ivory Coast (Côte d’Ivoire)/CI

958

958

458

Jamaica/JM†

952

952

452

Japan/JP

963

963

463

693

663

Jersey/JE

953

953

453

683

653

Jordan/JO

955

955

455

Kazakhstan/KZ

958

958

458

Kenya/KE

958

958

458

Korea, South/KR

959

959

Kuwait/KW

955

955

Kyrgyzstan/KG

958

958

Laos/LA

958

Latvia/LV Lesotho/LS

463

451

UPS Worldwide Expedited®

681

Myanmar/MM

458 451

451

961

461

Namibia/NA

958

958

458

Nepal/NP

961

961

461

Netherlands (Holland)*/NL

951

951

451

451

Netherlands Antilles/AN†

688

658

459

689

659

New Caledonia/NC

958

958

455

685

655

New Zealand/NZ

954

954

454

454

684

654

458

Nicaragua/NI†

956

956

456

456

686

656

958

458

Niger/NE

958

958

957

957

457

Nigeria/NG

958

958

958

958

458

Northern Ireland (United Kingdom)/GB

951

951

681

651

459

687

657

Refer to Bonaire, St. Eustatius, Saba, Curaçao, St. Martin or St. Maarten for zone information.

*UPS Worldwide Express NA1® service is avail­able from this country.

†For shipments from South America to Dade or Broward County, Florida, use zone: – 971 for UPS Worldwide Express – 471 for UPS Worldwide Express Freight – 471 for UPS Worldwide Saver – 671 for UPS Worldwide Expedited

For shipments from the Caribbean to Dade or Broward County, Florida, use zone: – 970 for UPS Worldwide Express – 470 for UPS Worldwide Express Freight – 470 for UPS Worldwide Saver – 670 for UPS Worldwide Expedited

458

458 458 451

451

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 228 of 367 ups.com® 1-800-PICK-UPS®

Worldwide Zone Chart   41

Import

Worldwide Zone Chart Origin

Zones

Origin

UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

WEST

958

958

Norway/NO

953

953

Oman/OM

955

Pakistan/PK

961

Panama/PA†

956

956

Paraguay/PY†

956

956

Peru/PE†

956

956

456

686

Philippines/PH

959

959

459

459

689

Poland/PL

957

957

457

457

Portugal/PT

953

953

453

Qatar/QA

955

955

Réunion/RE

958

958

Romania/RO

957

957

Rota (Northern Mariana Islands)/MP

958

958

EAST

458 453

St. Lucia/LC†

952

952

452

952

952

452

UPS Worldwide Expedited® WEST

EAST

682

652

453

683

653

St. Maarten/SX†

955

455

685

655

St. Martin/SX†

952

952

452

961

461

691

661

St. Thomas (U.S. Virgin Islands)/VI†

952

952

452

456

686

656

St. Vincent and the Grenadines/VC†

952

952

452

Suriname/SR†

956

956

456

656

Swaziland/SZ

958

958

659

Sweden/SE

953

953

453

453

683

653

687

657

Switzerland/CH

953

953

453

453

683

653

453

683

653

Taiwan/TW

954

954

454

454

684

654

455

685

655

Tajikistan/TJ

958

958

Tanzania/TZ

958

958

687

657

Thailand/TH

954

954

684

654

Tinian (Northern Mariana Islands)/MP

958

958

458

685

655

456

456

458 457

457 458

687

657

458

458 458 454

454

Russia/RU

957

957

457

Togo/TG

958

958

458

Rwanda/RW

958

958

458

Tortola (British Virgin Islands)/VG†

952

952

452

Saba/BQ†

952

952

452

Trinidad and Tobago/TT†

952

952

452

Saipan (Northern Mariana Islands)/MP

958

958

458

Tunisia/TN

958

958

458

Samoa/WS

958

958

San Marino/SM

951

951

Saudi Arabia/SA

955

955

Scotland (United Kingdom)/GB

951

951

Senegal/SN

958

958

Serbia/RS

958

958

Seychelles/SC

958

958

458 451

Turkey/TR

955

955

451

681

651

Turkmenistan/TM

958

958

455

455 458

455

685

655

Turks and Caicos Islands/TC†

952

952

452

451

451

681

651

Uganda/UG

958

958

458

458

Ukraine/UA

958

958

458

458

458

Union Island

952

952

452

(St. Vincent and the Grenadines)/VC†

458

Sierra Leone/SL

958

958

United Arab Emirates/AE

955

955

455

455

685

655

Singapore/SG

954

954

454

454

684

654

United Kingdom*/GB

951

951

451

451

681

651

Slovakia/SK

957

957

457

457

687

657

Uruguay/UY†

956

956

Slovenia/SI

957

957

457

687

657

U.S. Virgin Islands/VI†

952

952

452

Uzbekistan/UZ

958

958

458

South Africa/ZA

957

957

Spain/ES

953

953

Sri Lanka/LK

961

961

458

453

457

687

657

453

683

653

Vatican City (Italy)/VA

951

951

461

Venezuela/VE†

956

956

456

451

681

651

686

656

454

684

654

681

651

St. Barthélemy/BL†

952

952

452

Vietnam/VN

954

954

St. Christopher (St. Kitts and Nevis)/KN†

952

952

452

Virgin Gorda (British Virgin Islands)/VG†

952

952

St. Croix (U.S. Virgin Islands)/VI†

952

952

452

Wales (United Kingdom)/GB

951

951

St. Eustatius/BQ†

952

952

452

Yemen/YE

955

955

455

St. John (U.S. Virgin Islands)/VI†

952

952

452

Zambia/ZM

958

958

458

St. Kitts and Nevis/KN†

952

952

452

Zimbabwe/ZW

958

958

458

682

652

*UPS Worldwide Express NA1® service is avail­able from this country.

†For shipments from South America to Dade or Broward County, Florida, use zone: – 971 for UPS Worldwide Express – 471 for UPS Worldwide Express Freight – 471 for UPS Worldwide Saver – 671 for UPS Worldwide Expedited

For shipments from the Caribbean to Dade or Broward County, Florida, use zone: – 970 for UPS Worldwide Express – 470 for UPS Worldwide Express Freight – 470 for UPS Worldwide Saver – 670 for UPS Worldwide Expedited

454

451 456 452

451

451

Determining the Rate

Northern Mariana Islands/MP

Zones UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Express Express ® Express Saver® Plus® Freight®

UPS Worldwide Expedited®

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 229 of 367 ups.com® 1-800-PICK-UPS®

42

Import

UPS 3 Day Select® and UPS® Standard Zone Chart SHIPMENTS FROM CANADA Origin Province Alberta British Columbia

Destination State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

3 Day Zone 477 – 476 477 476 476 477 477 477 477 477 – 475 477 477 477 477 477 477 477 477 477 477 477 477 477 475 476 476 477 477 476 477 477 476 477 477 475 477 477 477 476 477 477 476 477 477 475 477 477 476

Standard Zone 380 – 378 380 378 378 380 380 380 380 380 – 376 380 380 380 380 380 380 380 380 380 380 380 380 380 376 378 378 380 380 378 380 380 378 380 380 376 380 380 380 378 380 380 378 380 380 376 380 380 378

Manitoba Saskatchewan

3 Day Zone 477 – 476 476 477 476 476 476 476 477 477 – 476 476 476 475 476 476 477 476 476 476 476 475 477 476 475 475 476 476 476 476 476 477 475 476 476 476 476 476 477 475 476 477 476 476 476 476 476 475 475

Standard Zone 380 – 378 378 380 378 378 378 378 380 380 – 378 378 378 376 378 378 380 378 378 378 378 376 380 378 376 376 378 378 378 378 378 380 376 378 378 378 378 378 380 376 378 380 378 378 378 378 378 376 376

New Brunswick Newfoundland Nova Scotia Ontario Prince Edward Island Quebec 3 Day Zone 476 – 477 476 477 477 475 475 475 476 476 – 477 476 476 476 476 476 476 475 475 475 475 476 476 476 477 476 477 475 475 477 475 476 476 475 476 477 475 475 476 476 476 477 477 475 476 477 475 476 477

Standard Zone 378 – 380 378 380 380 376 376 376 378 378 – 380 378 378 378 378 378 378 376 376 376 376 378 378 378 380 378 380 376 376 380 376 378 378 376 378 380 376 376 378 378 378 380 380 376 378 380 376 378 380

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 230 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard Zone Chart   43

Import

UPS® Standard Zone Chart SHIPMENTS FROM MEXICO Destination ZIP Code

Standard Zone

Destination ZIP Code

Standard Zone

Destination ZIP Code

Standard Zone

367

41500-41899

366

70700-72299

01000-03999

367

42000-42799

365

72300-72499

364 365

04000-04999

368

43000-45999

366

72500-73299

364

05000-08999

367

46000-46299

365

73300-73399

362

10000-14699

367

46300-46899

366

73400-74999

364

14700-14799

366

46900-46999

365

75000-75499

363

14800-14999

367

47000-47099

366

75500-75599

364

15000-16899

366

47100-47299

365

75600-76499

363

16900-17299

367

47300-47399

366

76500-76599

362

17300-17499

366

47400-47999

365

76600-77799

363

17500-19999

367

48000-49999

366

77800-78499

362

20000-21799

366

50000-52099

365

78500-78599

363

21800-21999

367

52100-52199

366

78600-78999

362

22000-28699

366

52200-52899

365

79000-79499

364

28700-28999

365

53000-53799

366

79500-79799

363

29000-29599

366

53800-53899

365

79800-79999

364

29600-29699

365

53900-56099

366

80000-82099

365

29700-29799

366

56100-56199

365

82100-82199

366

29800-29899

365

56200-56799

366

82200-82399

365

29900-29999

366

57000-57199

365

82400-83499

366

30000-31299

365

57200-57299

366

83500-83599

367

31300-31499

366

57300-57399

365

83600-83799

366

31500-32699

365

57400-59399

366

83800-83899

367

32700-33499

366

59400-59699

367

84000-84499

366

33500-33899

365

59700-59799

366

84500-84599

365

33900-33999

366

59800-59999

367

84600-84799

366

34100-34199

366

60000-60899

366

85000-86399

365

34200-34699

365

60900-60999

365

86400-86499

366

34700-34999

366

61000-61199

366

86500-87599

365

35000-36499

365

61200-64799

365

87700-88599

364

36500-36699

364

64800-64899

364

88900-93899

366

36700-36899

365

64900-65599

365

93900-96099

367

36900-36999

364

65600-65999

364

96100-96199

366

37000-37599

365

66000-66699

365

97000-97899

367

37600-37699

366

66700-66799

364

97900-97999

366

37700-38699

365

66800-66999

365

98000-98699

367

38700-38799

364

67000-67399

364

98800-99499

367

38800-38899

365

67400-67799

365

38900-39699

364

67800-67999

364

39700-40999

365

68000-69399

365

41000-41299

366

70000-70599

364

41300-41499

365

70600-70699

363

Determining the Rate

00400-00599

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 231 of 367 ups.com® 1-800-PICK-UPS®

44

Domestic

UPS Next Day Air ® Early Guaranteed on-time overnight delivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m., 9:00 a.m. or 9:30 a.m. to most other cities in the U.S. including Anchorage, Alaska. Additional extended delivery locations are guaranteed up to 2:00 p.m. Optional Saturday Pickup and Delivery available in select locations.

Zones

Letter**

102

103

104

105

106

107

108

124*

$51.77

$55.94

$62.04

$64.14

$64.15

$67.40

$69.12

$74.41

1 Lbs.

56.09

66.64

77.46

83.16

85.96

91.73

93.43

99.23

2

56.43

69.12

81.82

87.08

93.32

95.97

100.84

105.91

3

59.59

72.36

87.38

95.23

100.15

104.81

107.46

114.74

4

61.90

74.63

94.19

101.42

106.67

111.25

114.29

122.52

5

62.60

75.36

96.50

103.97

109.58

113.66

116.78

130.14

6

66.92

78.87

103.69

114.29

118.16

124.46

128.53

137.39

7

67.36

81.62

106.99

118.42

124.40

128.59

135.26

144.49

8

67.70

83.10

111.92

126.31

132.82

134.41

138.54

151.42

9

68.18

83.45

118.58

130.28

133.81

141.56

143.61

159.26

10

68.52

83.86

119.48

131.08

134.85

142.62

144.72

166.83

11

73.48

92.06

132.59

147.01

155.65

163.80

166.92

174.51

12

75.28

94.12

134.90

152.47

161.73

167.82

174.34

181.55

13

75.90

96.51

137.26

158.03

167.08

175.08

181.27

189.12

14

76.67

96.86

145.49

161.11

169.13

177.81

183.43

196.27

15

77.01

97.21

146.32

161.73

169.62

178.41

183.92

201.37

16

78.73

104.18

155.09

174.02

179.42

190.38

193.61

208.15

17

82.93

106.45

158.71

178.21

186.14

192.07

197.26

212.10

18

83.36

106.89

159.49

178.63

189.59

192.45

201.61

216.61

19

83.70

107.24

165.04

179.21

189.97

194.87

202.98

222.82

20

83.98

107.56

165.60

179.49

190.28

195.29

203.72

226.60

21

86.34

111.12

173.70

185.05

196.41

203.59

218.39

231.12

22

88.92

115.62

180.95

196.95

207.43

215.32

222.36

235.64

23

89.25

116.07

185.14

201.13

209.97

222.20

230.13

241.22

24

90.82

116.42

188.81

203.17

210.89

222.90

230.91

245.21

25

91.14

116.77

190.02

203.67

211.58

223.54

231.36

251.99

26

94.88

123.67

198.25

213.52

225.38

236.24

240.26

255.36

27

95.26

124.36

202.40

217.60

229.46

239.31

245.50

260.03

28

96.63

124.70

207.01

221.30

231.44

243.91

253.97

264.35

29

96.96

125.04

211.16

224.03

231.78

244.37

254.91

268.08

30

97.26

125.34

211.58

224.51

232.52

244.89

255.34

272.38

31

99.82

128.03

219.13

234.01

247.20

255.19

263.94

276.75

32

101.83

130.37

223.12

238.30

251.48

259.53

264.90

281.43

33

103.53

136.03

226.94

242.43

257.47

263.66

275.74

287.11

34

105.12

136.60

231.28

249.64

261.97

272.80

280.50

292.42

35

106.72

136.92

231.72

250.37

262.42

273.72

284.37

297.67

  *Zone 124 includes metro Alaska. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 232 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Early   45

Domestic

UPS Next Day Air ® Early Zones

36 Lbs.

102

103

104

105

106

107

108

124*

$109.91

$139.02

$239.90

$254.77

$263.89

$278.12

$290.56

$302.87

37

110.47

146.32

244.94

264.34

276.00

288.65

293.74

308.71

38

110.79

147.05

248.40

265.30

280.77

289.71

298.08

313.87

39

113.30

147.37

252.30

268.31

286.30

295.11

302.48

319.43

40

113.62

147.69

252.70

268.88

286.86

295.65

303.06

325.22

41

117.32

153.28

260.67

280.13

297.13

302.00

314.55

331.05

42

118.60

153.84

265.18

285.58

301.68

302.64

315.70

337.15

43

120.97

155.83

269.80

290.72

307.24

312.85

332.29

343.35

44

123.03

162.43

273.89

295.65

312.04

316.51

333.98

350.14

45

124.31

167.57

278.24

300.41

312.52

325.54

334.47

355.18

46

126.89

168.09

282.54

300.90

314.30

326.45

344.15

360.86

47

128.07

170.11

284.84

306.80

316.90

326.78

348.35

366.17

48

128.39

170.43

285.17

307.39

317.23

327.11

348.77

372.47

49

128.71

170.75

285.50

307.73

317.56

327.44

349.15

377.98

50

129.19

171.35

286.32

308.63

318.88

328.63

350.09

378.57

51

138.72

183.31

302.58

326.63

345.28

352.43

368.77

390.34

140.37

189.59

306.62

328.43

347.92

359.24

384.56

398.97

141.60

192.18

310.76

335.03

348.25

365.74

386.14

403.70

54

141.92

192.50

315.27

335.69

348.58

366.39

388.47

412.27

55

142.33

195.31

320.83

339.75

349.46

378.41

394.71

417.58

56

150.47

198.43

324.57

350.24

367.06

385.55

400.91

422.89

57

151.58

206.32

324.95

353.75

372.06

391.75

415.63

429.46

58

151.90

207.11

325.28

354.11

372.56

398.47

417.11

437.35

59

152.22

207.43

325.61

361.12

372.89

403.91

417.44

438.14

60

152.54

207.75

326.65

361.83

373.55

404.56

418.31

448.22

61

158.94

213.34

347.32

374.49

386.63

417.48

435.59

459.43

62

160.43

216.61

352.14

378.88

392.19

423.10

448.82

464.68

63

160.78

220.30

352.67

379.32

398.23

428.71

450.15

471.83

64

167.38

226.33

356.44

388.12

411.25

436.02

451.05

472.55

65

168.04

227.67

366.54

393.92

412.56

442.37

469.00

478.66

66

168.36

228.21

367.67

394.50

416.69

443.01

470.80

486.33

67

169.68

238.99

377.84

404.93

432.23

443.91

471.92

499.88

68

172.88

240.30

382.41

405.98

433.79

461.80

479.12

501.23

69

173.20

240.62

387.07

412.58

434.23

465.65

486.58

501.50

70

173.52

240.94

390.92

413.25

434.56

466.04

492.99

501.77

71

177.62

241.26

391.31

418.38

435.13

466.67

498.50

502.22

72

178.90

247.46

391.64

428.38

441.65

479.23

501.23

511.10

73

179.22

252.35

395.57

429.38

442.31

480.49

501.56

530.83

74

179.54

252.84

395.99

429.93

442.64

480.82

501.89

532.80

75

179.97

253.16

401.07

430.26

442.97

481.15

502.51

533.49

*Zone 124 includes metro Alaska.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 233 of 367 ups.com® 1-800-PICK-UPS®

46

Domestic

UPS Next Day Air ® Early Zones

76 Lbs.

102

103

104

105

106

107

108

124*

$188.42

$259.36

$401.58

$431.30

$446.11

$482.23

$514.90

$547.25

77

189.27

267.05

405.97

452.01

462.98

503.69

521.26

548.63

78

189.59

269.75

417.18

471.39

482.88

521.33

524.01

571.32

79

189.91

270.07

421.67

478.15

489.78

524.36

524.37

573.59

80

190.57

270.68

422.32

478.83

490.47

525.00

525.79

573.86

81

203.65

282.88

435.32

485.57

498.57

537.80

554.19

574.12

82

204.96

284.10

436.63

486.25

499.38

539.08

557.03

574.39

83

205.28

284.42

436.96

486.58

499.71

539.42

557.36

574.65

84

205.60

284.74

437.58

486.91

500.17

539.76

557.69

574.92

85

205.92

285.13

449.93

487.54

509.36

546.52

558.19

580.23

86

209.72

288.25

451.17

500.14

510.32

552.05

568.03

598.46

87

210.10

293.70

466.75

508.97

511.01

567.82

569.02

616.28

88

210.42

294.43

468.31

509.99

524.81

577.04

577.09

637.58

89

210.74

294.75

469.89

512.05

546.80

578.76

601.84

651.80

90

211.22

295.29

486.47

524.18

549.00

582.06

604.32

653.22

91

220.32

305.91

488.13

525.40

549.50

582.39

604.65

653.49

92

221.23

306.98

488.84

525.73

559.49

583.77

604.98

653.76

93

221.55

307.30

502.93

526.09

560.49

602.77

605.31

654.02

94

221.87

309.70

504.34

526.42

560.82

604.67

605.84

654.29

95

222.41

310.36

504.67

527.68

561.15

605.24

616.40

654.55

96

233.13

323.47

506.79

552.72

565.18

616.60

617.46

654.82

97

235.39

324.79

508.37

557.35

570.64

617.78

617.79

655.43

98

235.71

325.11

508.70

557.82

590.21

618.11

618.88

667.57

99

237.86

325.49

510.20

559.07

592.17

619.49

640.63

669.50

100

241.00

333.00

540.00

584.00

602.00

647.00

679.00

707.63

101

243.11

336.03

545.10

589.54

607.72

653.17

685.49

714.41

102

245.22

339.06

550.20

595.08

613.44

659.34

691.98

721.18

103

247.33

342.09

555.30

600.62

619.16

665.51

698.47

727.96

104

249.44

345.12

560.40

606.16

624.88

671.68

704.96

734.74

105

251.55

348.15

565.50

611.70

630.60

677.85

711.45

741.51

106

253.66

351.18

570.60

617.24

636.32

684.02

717.94

748.29

107

255.77

354.21

575.70

622.78

642.04

690.19

724.43

755.07

108

257.88

357.24

580.80

628.32

647.76

696.36

730.92

761.84

109

259.99

360.27

585.90

633.86

653.48

702.53

737.41

768.62

110

262.10

363.30

591.00

639.40

659.20

708.70

743.90

775.39

111

264.21

366.33

596.10

644.94

664.92

714.87

750.39

782.17

112

266.32

369.36

601.20

650.48

670.64

721.04

756.88

788.95

113

268.43

372.39

606.30

656.02

676.36

727.21

763.37

795.72

114

270.54

375.42

611.40

661.56

682.08

733.38

769.86

802.50

115

272.65

378.45

616.50

667.10

687.80

739.55

776.35

809.28

*Zone 124 includes metro Alaska.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 234 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Early   47

Domestic

UPS Next Day Air ® Early Zones

116 Lbs.

102

103

104

105

106

107

108

124*

$274.76

$381.48

$621.60

$672.64

$693.52

$745.72

$782.84

$816.05

117

276.87

384.51

626.70

678.18

699.24

751.89

789.33

822.83

118

278.98

387.54

631.80

683.72

704.96

758.06

795.82

829.61

119

281.09

390.57

636.90

689.26

710.68

764.23

802.31

836.38

120

283.20

393.60

642.00

694.80

716.40

770.40

808.80

843.16

121

285.31

396.63

647.10

700.34

722.12

776.57

815.29

849.93

122

287.42

399.66

652.20

705.88

727.84

782.74

821.78

856.71

123

289.53

402.69

657.30

711.42

733.56

788.91

828.27

863.49

124

291.64

405.72

662.40

716.96

739.28

795.08

834.76

870.26

125

293.75

408.75

667.50

722.50

745.00

801.25

841.25

877.04

126

295.86

411.78

672.60

728.04

750.72

807.42

847.74

883.82

127

297.97

414.81

677.70

733.58

756.44

813.59

854.23

890.59

128

300.08

417.84

682.80

739.12

762.16

819.76

860.72

897.37

129

302.19

420.87

687.90

744.66

767.88

825.93

867.21

904.14

130

304.30

423.90

693.00

750.20

773.60

832.10

873.70

910.92

131

306.41

426.93

698.10

755.74

779.32

838.27

880.19

917.70

308.52

429.96

703.20

761.28

785.04

844.44

886.68

924.47

310.63

432.99

708.30

766.82

790.76

850.61

893.17

931.25

134

312.74

436.02

713.40

772.36

796.48

856.78

899.66

938.03

135

314.85

439.05

718.50

777.90

802.20

862.95

906.15

944.80

136

316.96

442.08

723.60

783.44

807.92

869.12

912.64

951.58

137

319.07

445.11

728.70

788.98

813.64

875.29

919.13

958.36

138

321.18

448.14

733.80

794.52

819.36

881.46

925.62

965.13

139

323.29

451.17

738.90

800.06

825.08

887.63

932.11

971.91

140

325.40

454.20

744.00

805.60

830.80

893.80

938.60

978.68

141

327.51

457.23

749.10

811.14

836.52

899.97

945.09

985.46

142

329.62

460.26

754.20

816.68

842.24

906.14

951.58

992.24

143

331.73

463.29

759.30

822.22

847.96

912.31

958.07

999.01

144

333.84

466.32

764.40

827.76

853.68

918.48

964.56

1,005.79

145

335.95

469.35

769.50

833.30

859.40

924.65

971.05

1,012.57

146

338.06

472.38

774.60

838.84

865.12

930.82

977.54

1,019.34

147

340.17

475.41

779.70

844.38

870.84

936.99

984.03

1,026.12

148

342.28

478.44

784.80

849.92

876.56

943.16

990.52

1,032.89

149

344.39

481.47

789.90

855.46

882.28

949.33

997.01

1,039.67

150

346.50

484.50

795.00

861.00

888.00

955.50

1,003.50

1,046.45

5.72

6.17

6.49

6.78

More Than 150 Pounds**

Price Per Pound

2.11

3.03

5.10

5.54

  *Zone 124 includes metro Alaska. **For each UPS Next Day Air Early package with a weight of more than 150 pounds, multiply the weight by the price per pound and add $30.00.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 235 of 367 ups.com® 1-800-PICK-UPS®

48

Domestic

UPS Next Day Air ® Guaranteed on-time delivery to all 50 states and Puerto Rico by 10:30 a.m., 12:00 p.m. or end of next business day depending on destination. Optional Saturday Pickup and Delivery available.

Zones

102

103

104

105

106

107

108

$21.77

$25.94

$32.04

$34.14

$34.15

$37.40

$39.12

$44.41

$37.75

$45.40

1 Lbs.

26.09

36.64

47.46

53.16

55.96

61.73

63.43

69.23

59.53

69.27

2

26.43

39.12

51.82

57.08

63.32

65.97

70.84

75.91

64.99

75.95

3

29.59

42.36

57.38

65.23

70.15

74.81

77.46

84.74

72.36

94.28

4

31.90

44.63

64.19

71.42

76.67

81.25

84.29

92.52

79.05

102.63

5

32.60

45.36

66.50

73.97

79.58

83.66

86.78

100.14

85.59

110.45

6

36.92

48.87

73.69

84.29

88.16

94.46

98.53

107.39

91.77

118.64

7

37.36

51.62

76.99

88.42

94.40

98.59

105.26

114.49

97.90

126.83

8

37.70

53.10

81.92

96.31

102.82

104.41

108.54

121.42

103.72

133.08

9

38.18

53.45

88.58

100.28

103.81

111.56

113.61

129.26

110.31

141.60

10

38.52

53.86

89.48

101.08

104.85

112.62

114.72

136.83

116.91

141.71

11

43.48

62.06

102.59

117.01

125.65

133.80

136.92

144.51

123.45

156.48

12

45.28

64.12

104.90

122.47

131.73

137.82

144.34

151.55

129.52

160.03

13

45.90

66.51

107.26

128.03

137.08

145.08

151.27

159.12

135.91

164.56

14

46.67

66.86

115.49

131.11

139.13

147.81

153.43

166.27

142.04

169.20

15

47.01

67.21

116.32

131.73

139.62

148.41

153.92

171.37

146.41

173.46

16

48.73

74.18

125.09

144.02

149.42

160.38

163.61

178.15

152.13

181.06

17

52.93

76.45

128.71

148.21

156.14

162.07

167.26

182.10

155.53

186.23

18

53.36

76.89

129.49

148.63

159.59

162.45

171.61

186.61

159.50

193.67

19

53.70

77.24

135.04

149.21

159.97

164.87

172.98

192.82

164.75

198.90

20

53.98

77.56

135.60

149.49

160.28

165.29

173.72

196.60

167.99

211.94

21

56.34

81.12

143.70

155.05

166.41

173.59

188.39

201.12

171.80

217.71

22

58.92

85.62

150.95

166.95

177.43

185.32

192.36

205.64

175.72

222.67

23

59.25

86.07

155.14

171.13

179.97

192.20

200.13

211.22

180.46

226.38

24

60.82

86.42

158.81

173.17

180.89

192.90

200.91

215.21

183.91

230.70

25

61.14

86.77

160.02

173.67

181.58

193.54

201.36

221.99

189.62

232.10

26

64.88

93.67

168.25

183.52

195.38

206.24

210.26

225.36

192.51

239.43

27

65.26

94.36

172.40

187.60

199.46

209.31

215.50

230.03

196.63

243.42

28

66.63

94.70

177.01

191.30

201.44

213.91

223.97

234.35

200.23

248.59

29

66.96

95.04

181.16

194.03

201.78

214.37

224.91

238.08

203.37

254.20

30

67.26

95.34

181.58

194.51

202.52

214.89

225.34

242.38

207.03

255.17

31

69.82

98.03

189.13

204.01

217.20

225.19

233.94

246.75

210.79

263.47

32

71.83

100.37

193.12

208.30

221.48

229.53

234.90

251.43

214.70

269.07

33

73.53

106.03

196.94

212.43

227.47

233.66

245.74

257.11

219.60

274.84

34

75.12

106.60

201.28

219.64

231.97

242.80

250.50

262.42

224.13

280.02

35

76.72

106.92

201.72

220.37

232.42

243.72

254.37

267.67

228.61

285.51

Letter**

124*

125*

126*

  *Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 236 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air   49

Domestic

UPS Next Day Air ® Zones

103

104

105

106

107

108

$109.02

$209.90

$224.77

$233.89

$248.12

$260.56

$272.87

124*

$233.04

125*

$291.82

126*

37

80.47

116.32

214.94

234.34

246.00

258.65

263.74

278.71

238.14

296.51

38

80.79

117.05

218.40

235.30

250.77

259.71

268.08

283.87

242.46

302.28

39

83.30

117.37

222.30

238.31

256.30

265.11

272.48

289.43

247.20

302.38

40

83.62

117.69

222.70

238.88

256.86

265.65

273.06

295.22

252.20

302.49

41

87.32

123.28

230.67

250.13

267.13

272.00

284.55

301.05

257.14

321.20

42

88.60

123.84

235.18

255.58

271.68

272.64

285.70

307.15

262.34

321.36

43

90.97

125.83

239.80

260.72

277.24

282.85

302.29

313.35

267.70

321.46

44

93.03

132.43

243.89

265.65

282.04

286.51

303.98

320.14

273.47

337.58

45

94.31

137.57

248.24

270.41

282.52

295.54

304.47

325.18

277.84

337.69

46

96.89

138.09

252.54

270.90

284.30

296.45

314.15

330.86

282.68

348.25

47

98.07

140.11

254.84

276.80

286.90

296.78

318.35

336.17

287.11

348.41

48

98.39

140.43

255.17

277.39

287.23

297.11

318.77

342.47

292.47

348.52

49

98.71

140.75

255.50

277.73

287.56

297.44

319.15

347.98

297.67

356.07

50

99.19

141.35

256.32

278.63

288.88

298.63

320.09

348.57

297.77

356.28

51

108.72

153.31

272.58

296.63

315.28

322.43

338.77

360.34

309.00

366.52

52

110.37

159.59

276.62

298.43

317.92

329.24

354.56

368.97

315.23

380.22

53

111.60

162.18

280.76

305.03

318.25

335.74

356.14

373.70

320.54

380.32

54

111.92

162.50

285.27

305.69

318.58

336.39

358.47

382.27

326.51

390.73

55

112.33

165.31

290.83

309.75

319.46

348.41

364.71

387.58

331.61

394.71

56

120.47

168.43

294.57

320.24

337.06

355.55

370.91

392.89

336.86

399.49

57

121.58

176.32

294.95

323.75

342.06

361.75

385.63

399.46

342.48

403.18

58

121.90

177.11

295.28

324.11

342.56

368.47

387.11

407.35

348.45

415.14

59

122.22

177.43

295.61

331.12

342.89

373.91

387.44

408.14

349.94

419.27

60

122.54

177.75

296.65

331.83

343.55

374.56

388.31

418.22

358.90

426.41

61

128.94

183.34

317.32

344.49

356.63

387.48

405.59

429.43

366.83

436.64

62

130.43

186.61

322.14

348.88

362.19

393.10

418.82

434.68

372.50

443.44

63

130.78

190.30

322.67

349.32

368.23

398.71

420.15

441.83

378.68

450.82

64

137.38

196.33

326.44

358.12

381.25

406.02

421.05

442.55

384.71

457.78

65

138.04

197.67

336.54

363.92

382.56

412.37

439.00

448.66

384.81

457.94

66

138.36

198.21

337.67

364.50

386.69

413.01

440.80

456.33

391.55

465.86

67

139.68

208.99

347.84

374.93

402.23

413.91

441.92

469.88

403.76

480.85

68

142.88

210.30

352.41

375.98

403.79

431.80

449.12

471.23

404.74

481.92

69

143.20

210.62

357.07

382.58

404.23

435.65

456.58

471.50

417.30

482.03

70

143.52

210.94

360.92

383.25

404.56

436.04

462.99

471.77

422.87

482.14

71

147.62

211.26

361.31

388.38

405.13

436.67

468.50

472.22

430.59

482.30

72

148.90

217.46

361.64

398.38

411.65

449.23

471.23

481.10

430.69

486.88

73

149.22

222.35

365.57

399.38

412.31

450.49

471.56

500.83

438.06

509.26

74

149.54

222.84

365.99

399.93

412.64

450.82

471.89

502.80

438.11

511.27

75

149.97

223.16

371.07

400.26

412.97

451.15

472.51

503.49

438.21

511.97

*Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

102

$79.91

36 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 237 of 367 ups.com® 1-800-PICK-UPS®

50

Domestic

UPS Next Day Air ® Zones

102

103

104

105

106

107

108

124*

$158.42

$229.36

$371.58

$401.30

$416.11

$452.23

$484.90

$517.25

$456.44

$525.94

77

159.27

237.05

375.97

422.01

432.98

473.69

491.26

518.63

466.80

527.34

78

159.59

239.75

387.18

441.39

452.88

491.33

494.01

541.32

472.87

550.41

79

159.91

240.07

391.67

448.15

459.78

494.36

494.37

543.59

474.32

552.72

80

160.57

240.68

392.32

448.83

460.47

495.00

495.79

543.86

485.13

552.99

81

173.65

252.88

405.32

455.57

468.57

507.80

524.19

544.12

485.23

553.26

82

174.96

254.10

406.63

456.25

469.38

509.08

527.03

544.39

493.32

553.53

83

175.28

254.42

406.96

456.58

469.71

509.42

527.36

544.65

493.47

553.80

84

175.60

254.74

407.58

456.91

470.17

509.76

527.69

544.92

498.37

555.95

85

175.92

255.13

419.93

457.54

479.36

516.52

528.19

550.23

498.47

597.49

86

179.72

258.25

421.17

470.14

480.32

522.05

538.03

568.46

498.57

603.20

87

180.10

263.70

436.75

478.97

481.01

537.82

539.02

586.28

521.28

603.90

88

180.42

264.43

438.31

479.99

494.81

547.04

547.09

607.58

521.39

616.57

89

180.74

264.75

439.89

482.05

516.80

548.76

571.84

621.80

538.02

632.24

90

181.22

265.29

456.47

494.18

519.00

552.06

574.32

623.22

538.12

633.69

91

190.32

275.91

458.13

495.40

519.50

552.39

574.65

623.49

551.82

633.96

92

191.23

276.98

458.84

495.73

529.49

553.77

574.98

623.76

557.85

634.23

93

191.55

277.30

472.93

496.09

530.49

572.77

575.31

624.02

557.90

634.50

94

191.87

279.70

474.34

496.42

530.82

574.67

575.84

624.29

558.05

634.77

95

192.41

280.36

474.67

497.68

531.15

575.24

586.40

624.55

558.16

635.04

96

203.13

293.47

476.79

522.72

535.18

586.60

587.46

624.82

562.07

635.31

97

205.39

294.79

478.37

527.35

540.64

587.78

587.79

625.43

575.15

635.93

98

205.71

295.11

478.70

527.82

560.21

588.11

588.88

637.57

575.26

648.28

99

207.86

295.49

480.20

529.07

562.17

589.49

610.63

639.50

583.13

650.89

100

211.00

303.00

510.00

554.00

572.00

617.00

649.00

677.63

603.58

702.86

101

213.11

306.03

515.10

559.54

577.72

623.17

655.49

684.41

609.62

709.98

102

215.22

309.06

520.20

565.08

583.44

629.34

661.98

691.18

615.65

717.06

103

217.33

312.09

525.30

570.62

589.16

635.51

668.47

697.96

621.69

724.09

104

219.44

315.12

530.40

576.16

594.88

641.68

674.96

704.74

627.72

731.12

105

221.55

318.15

535.50

581.70

600.60

647.85

681.45

711.51

633.76

738.15

106

223.66

321.18

540.60

587.24

606.32

654.02

687.94

718.29

639.79

745.18

107

225.77

324.21

545.70

592.78

612.04

660.19

694.43

725.07

645.83

752.21

108

227.88

327.24

550.80

598.32

617.76

666.36

700.92

731.84

651.87

759.24

109

229.99

330.27

555.90

603.86

623.48

672.53

707.41

738.62

657.90

766.27

110

232.10

333.30

561.00

609.40

629.20

678.70

713.90

745.39

663.94

773.30

111

234.21

336.33

566.10

614.94

634.92

684.87

720.39

752.17

669.97

780.33

112

236.32

339.36

571.20

620.48

640.64

691.04

726.88

758.95

676.01

787.36

113

238.43

342.39

576.30

626.02

646.36

697.21

733.37

765.72

682.05

794.39

114

240.54

345.42

581.40

631.56

652.08

703.38

739.86

772.50

688.08

801.42

115

242.65

348.45

586.50

637.10

657.80

709.55

746.35

779.28

694.12

808.45

76 Lbs.

125*

126*

*Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 238 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air   51

Domestic

UPS Next Day Air ® Zones

103

104

105

106

107

108

124*

$351.48

$591.60

$642.64

$663.52

$715.72

$752.84

$786.05

$700.15

125*

$815.48

126*

117

246.87

354.51

596.70

648.18

669.24

721.89

759.33

792.83

706.19

822.51

118

248.98

357.54

601.80

653.72

674.96

728.06

765.82

799.61

712.22

829.54

119

251.09

360.57

606.90

659.26

680.68

734.23

772.31

806.38

718.26

836.57

120

253.20

363.60

612.00

664.80

686.40

740.40

778.80

813.16

724.30

843.60

121

255.31

366.63

617.10

670.34

692.12

746.57

785.29

819.93

730.33

850.63

122

257.42

369.66

622.20

675.88

697.84

752.74

791.78

826.71

736.37

857.66

123

259.53

372.69

627.30

681.42

703.56

758.91

798.27

833.49

742.40

864.69

124

261.64

375.72

632.40

686.96

709.28

765.08

804.76

840.26

748.44

871.72

125

263.75

378.75

637.50

692.50

715.00

771.25

811.25

847.04

754.48

878.75

126

265.86

381.78

642.60

698.04

720.72

777.42

817.74

853.82

760.51

885.78

127

267.97

384.81

647.70

703.58

726.44

783.59

824.23

860.59

766.55

892.81

128

270.08

387.84

652.80

709.12

732.16

789.76

830.72

867.37

772.58

899.84

129

272.19

390.87

657.90

714.66

737.88

795.93

837.21

874.14

778.62

906.87

130

274.30

393.90

663.00

720.20

743.60

802.10

843.70

880.92

784.65

913.90

131

276.41

396.93

668.10

725.74

749.32

808.27

850.19

887.70

790.69

920.93

132

278.52

399.96

673.20

731.28

755.04

814.44

856.68

894.47

796.73

927.96

133

280.63

402.99

678.30

736.82

760.76

820.61

863.17

901.25

802.76

934.99

134

282.74

406.02

683.40

742.36

766.48

826.78

869.66

908.03

808.80

942.02

135

284.85

409.05

688.50

747.90

772.20

832.95

876.15

914.80

814.83

949.05

136

286.96

412.08

693.60

753.44

777.92

839.12

882.64

921.58

820.87

956.08

137

289.07

415.11

698.70

758.98

783.64

845.29

889.13

928.36

826.90

963.11

138

291.18

418.14

703.80

764.52

789.36

851.46

895.62

935.13

832.94

970.14

139

293.29

421.17

708.90

770.06

795.08

857.63

902.11

941.91

838.98

977.17

140

295.40

424.20

714.00

775.60

800.80

863.80

908.60

948.68

845.01

984.20

141

297.51

427.23

719.10

781.14

806.52

869.97

915.09

955.46

851.05

991.23

142

299.62

430.26

724.20

786.68

812.24

876.14

921.58

962.24

857.08

998.26

143

301.73

433.29

729.30

792.22

817.96

882.31

928.07

969.01

863.12

1,005.29

144

303.84

436.32

734.40

797.76

823.68

888.48

934.56

975.79

869.16

1,012.32

145

305.95

439.35

739.50

803.30

829.40

894.65

941.05

982.57

875.19

1,019.35

146

308.06

442.38

744.60

808.84

835.12

900.82

947.54

989.34

881.23

1,026.38

147

310.17

445.41

749.70

814.38

840.84

906.99

954.03

996.12

887.26

1,033.41

148

312.28

448.44

754.80

819.92

846.56

913.16

960.52

1,002.89

893.30

1,040.44

149

314.39

451.47

759.90

825.46

852.28

919.33

967.01

1,009.67

899.33

1,047.47

150

316.50

454.50

765.00

831.00

858.00

925.50

973.50

1,016.45

905.37

1,054.50

6.17

6.49

6.78

6.04

7.03

More Than 150 Pounds**

Price Per Pound

2.11

3.03

5.10

5.54

5.72

  *Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Zone 126 for remote Hawaii is not delivered the next business day. Delivery to this zone requires an additional day. **For each UPS Next Day Air package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

102

$244.76

116 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 239 of 367 ups.com® 1-800-PICK-UPS®

52

Domestic

UPS Next Day Air Saver® Guaranteed on-time delivery to commercial destinations within the 48 contiguous states and select locations in Alaska by 3:00 p.m. or 4:30 p.m. the next business day where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 p.m., respectively. Shipments to residential locations within the UPS Next Day Air Saver area are delivered by end of day. Not available to destinations where UPS Next Day Air is committed by end of day. Optional Saturday Pickup available. Saturday Delivery is not available.

Zones

Letter*

132

133

134

135

136

137

138

$21.27

$25.38

$31.08

$32.88

$33.09

$35.58

$37.22

1 Lbs.

23.83

32.39

44.74

48.74

52.42

55.86

58.56

2

25.17

34.31

50.46

53.93

59.19

61.58

65.34

3

27.36

36.29

55.96

59.75

65.60

67.77

71.42

4

29.50

38.47

60.62

65.47

71.69

73.75

78.20

5

30.03

38.80

64.49

71.19

76.45

78.63

82.97

6

31.69

44.20

71.74

75.89

82.86

84.19

89.48

7

32.71

46.12

76.77

82.47

88.74

90.54

95.62

8

34.42

47.46

81.80

87.81

94.72

96.95

101.61

9

35.64

49.49

86.41

93.43

100.55

103.35

108.17

10

35.97

51.47

89.43

98.45

103.25

109.34

114.63

11

38.37

53.71

95.04

103.74

112.51

115.80

120.88

12

39.65

56.44

100.28

108.50

118.02

122.10

127.34

13

40.08

59.27

105.05

113.52

122.79

128.56

133.48

14

41.63

61.57

110.40

118.33

127.55

134.17

140.10

15

43.24

63.71

114.26

123.09

131.73

138.62

145.34

16

44.14

64.30

119.71

127.63

136.66

142.22

149.05

17

46.39

66.43

123.10

131.75

139.84

145.45

152.23

18

47.78

67.18

126.81

134.48

142.91

148.57

156.30

19

49.06

70.01

129.83

137.31

146.14

151.91

160.38

20

49.97

72.10

135.55

147.94

153.97

162.02

172.98

21

51.31

73.49

143.65

152.86

162.87

169.59

178.86

22

53.12

75.04

147.30

156.39

167.11

174.20

182.62

23

54.03

76.48

151.43

160.35

169.49

177.91

187.07

24

55.37

77.76

153.60

164.35

175.02

181.77

190.60

25

56.65

79.37

154.02

167.67

175.58

187.44

191.04

26

57.88

81.61

162.25

173.17

183.84

192.15

199.78

27

58.84

83.86

166.40

177.56

187.76

196.97

204.91

28

60.66

86.05

171.01

181.19

192.42

201.47

210.74

29

61.94

87.65

175.16

184.77

195.78

205.07

216.51

30

62.96

88.62

175.58

188.51

196.23

208.35

219.10

31

64.14

89.63

183.13

193.70

205.07

212.48

225.19

32

65.47

91.18

187.12

197.87

209.25

216.72

228.90

33

66.91

93.00

190.94

201.93

215.08

220.69

234.67

34

68.09

95.08

195.28

205.56

219.55

225.51

239.33

35

70.01

96.95

195.72

209.73

220.00

230.49

241.76

*The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 240 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Saver   53

Domestic

UPS Next Day Air Saver® Zones

36 Lbs.

132

133

134

135

136

137

138

$71.30

$99.04

$203.90

$214.06

$227.89

$234.78

$246.85

37

72.63

100.37

208.94

219.19

233.13

238.80

250.34

38

73.92

102.41

212.40

224.43

237.79

242.24

255.21

39

75.79

104.81

216.30

229.14

243.23

246.53

260.94

40

77.02

107.32

216.70

232.88

243.78

251.83

261.52

41

78.35

108.71

224.67

238.97

253.73

256.48

272.79

42

79.80

110.32

229.18

244.31

258.18

261.57

279.25

43

81.13

112.67

233.80

249.34

263.63

266.86

285.34

44

82.52

114.70

237.89

254.20

268.34

271.36

291.86

45

83.86

117.16

242.24

258.91

268.82

276.39

297.10

46

85.14

119.14

246.54

262.33

278.30

281.79

301.92

47

86.96

121.59

248.84

267.19

280.90

287.51

306.15

48

88.24

124.00

249.17

271.31

281.23

291.08

310.76

49

89.58

126.46

249.50

271.73

281.56

291.44

313.15

50

91.34

128.33

250.32

272.38

282.48

292.28

313.78

51

92.62

130.79

266.58

284.78

300.75

307.48

326.06

94.49

132.76

270.62

290.23

304.99

313.72

332.31

96.21

135.54

274.76

295.25

306.47

320.50

339.19

54

97.48

138.22

279.27

299.69

306.80

327.70

345.44

55

99.36

141.10

284.83

303.75

307.53

332.36

351.53

56

101.18

143.51

288.57

307.87

322.04

339.35

357.67

57

103.37

146.55

288.95

311.88

328.07

345.33

362.38

58

105.61

149.92

289.28

316.31

335.06

351.90

366.09

59

107.43

153.77

289.61

321.34

336.89

357.67

373.61

60

109.09

157.19

290.65

325.83

337.55

364.29

381.13

61

111.01

160.13

311.32

331.65

350.63

370.38

387.91

62

114.06

162.43

316.14

335.98

356.19

375.83

395.11

63

115.77

165.64

316.67

341.22

362.23

381.34

401.75

64

116.36

166.33

319.34

346.40

365.59

388.44

402.42

65

119.88

171.48

330.54

350.80

366.30

394.63

411.52

66

122.07

172.00

331.67

351.32

380.33

401.67

420.21

67

123.84

178.79

341.84

361.58

386.85

407.60

427.09

68

126.08

182.10

346.41

366.77

392.38

413.48

434.08

69

128.38

185.09

351.07

372.11

392.94

417.17

440.59

70

130.95

188.94

354.92

377.25

398.56

417.66

444.63

71

133.46

191.93

355.31

382.38

399.13

427.41

445.04

72

136.24

194.93

355.64

387.61

400.88

432.01

452.29

73

138.22

199.30

359.57

393.33

406.11

438.79

454.97

74

138.75

199.74

359.99

393.93

406.64

444.57

455.52

75

142.92

205.08

365.07

394.26

406.97

445.15

466.51

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 241 of 367 ups.com® 1-800-PICK-UPS®

54

Domestic

UPS Next Day Air Saver® Zones

76 Lbs.

132

133

134

135

136

137

138

$143.34

$205.62

$365.58

$394.59

$410.00

$446.04

$467.61

77

145.65

206.10

369.97

396.48

426.86

463.70

468.55

78

150.08

215.51

381.18

434.28

446.52

485.33

486.55

79

151.94

219.46

385.67

442.05

453.73

488.30

488.35

80

152.27

222.99

386.32

442.83

454.46

488.94

488.99

81

156.76

226.78

399.32

449.57

462.25

501.64

501.65

82

160.35

230.42

400.63

450.25

463.03

502.91

502.92

83

162.59

234.16

400.96

450.58

463.36

503.24

503.25

84

164.41

237.79

401.58

450.91

463.84

503.76

503.81

85

165.16

241.70

413.93

451.54

473.36

510.17

514.98

86

168.74

245.17

415.17

464.14

474.32

516.05

516.10

87

170.44

249.13

430.75

472.97

475.01

531.82

532.99

88

170.77

253.03

432.31

473.99

488.81

541.04

541.09

89

174.70

256.72

433.89

476.05

510.80

542.76

558.67

90

175.10

257.09

450.47

488.18

513.00

546.06

567.74

91

175.43

264.36

452.13

489.40

513.50

546.39

568.65

92

179.64

266.04

452.84

489.73

523.49

547.45

568.98

93

182.98

266.39

466.93

490.09

524.49

566.40

569.31

94

183.32

273.39

468.34

490.42

524.82

568.30

569.84

95

183.65

274.99

468.67

491.68

525.15

568.89

580.40

96

183.98

275.32

470.79

516.72

529.18

580.60

581.46

97

184.31

280.79

472.37

521.35

534.64

581.78

581.79

98

190.09

281.34

472.70

521.82

553.88

582.11

582.88

99

190.67

281.67

474.20

523.07

555.81

583.49

604.63

100

191.00

282.00

504.00

547.00

566.00

611.00

627.00

101

192.91

284.82

509.04

552.47

571.66

617.11

633.27

102

194.82

287.64

514.08

557.94

577.32

623.22

639.54

103

196.73

290.46

519.12

563.41

582.98

629.33

645.81

104

198.64

293.28

524.16

568.88

588.64

635.44

652.08

105

200.55

296.10

529.20

574.35

594.30

641.55

658.35

106

202.46

298.92

534.24

579.82

599.96

647.66

664.62

107

204.37

301.74

539.28

585.29

605.62

653.77

670.89

108

206.28

304.56

544.32

590.76

611.28

659.88

677.16

109

208.19

307.38

549.36

596.23

616.94

665.99

683.43

110

210.10

310.20

554.40

601.70

622.60

672.10

689.70

111

212.01

313.02

559.44

607.17

628.26

678.21

695.97

112

213.92

315.84

564.48

612.64

633.92

684.32

702.24

113

215.83

318.66

569.52

618.11

639.58

690.43

708.51

114

217.74

321.48

574.56

623.58

645.24

696.54

714.78

115

219.65

324.30

579.60

629.05

650.90

702.65

721.05

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 242 of 367 ups.com® 1-800-PICK-UPS®

UPS Next Day Air Saver   55

Domestic

UPS Next Day Air Saver® Zones

116 Lbs.

132

133

134

135

136

137

138

$221.56

$327.12

$584.64

$634.52

$656.56

$708.76

$727.32

117

223.47

329.94

589.68

639.99

662.22

714.87

733.59

118

225.38

332.76

594.72

645.46

667.88

720.98

739.86

119

227.29

335.58

599.76

650.93

673.54

727.09

746.13

120

229.20

338.40

604.80

656.40

679.20

733.20

752.40

121

231.11

341.22

609.84

661.87

684.86

739.31

758.67

122

233.02

344.04

614.88

667.34

690.52

745.42

764.94

123

234.93

346.86

619.92

672.81

696.18

751.53

771.21

124

236.84

349.68

624.96

678.28

701.84

757.64

777.48

125

238.75

352.50

630.00

683.75

707.50

763.75

783.75

126

240.66

355.32

635.04

689.22

713.16

769.86

790.02

127

242.57

358.14

640.08

694.69

718.82

775.97

796.29

128

244.48

360.96

645.12

700.16

724.48

782.08

802.56

129

246.39

363.78

650.16

705.63

730.14

788.19

808.83

130

248.30

366.60

655.20

711.10

735.80

794.30

815.10

131

250.21

369.42

660.24

716.57

741.46

800.41

821.37

252.12

372.24

665.28

722.04

747.12

806.52

827.64

254.03

375.06

670.32

727.51

752.78

812.63

833.91

134

255.94

377.88

675.36

732.98

758.44

818.74

840.18

135

257.85

380.70

680.40

738.45

764.10

824.85

846.45

136

259.76

383.52

685.44

743.92

769.76

830.96

852.72

137

261.67

386.34

690.48

749.39

775.42

837.07

858.99

138

263.58

389.16

695.52

754.86

781.08

843.18

865.26

139

265.49

391.98

700.56

760.33

786.74

849.29

871.53

140

267.40

394.80

705.60

765.80

792.40

855.40

877.80

141

269.31

397.62

710.64

771.27

798.06

861.51

884.07

142

271.22

400.44

715.68

776.74

803.72

867.62

890.34

143

273.13

403.26

720.72

782.21

809.38

873.73

896.61

144

275.04

406.08

725.76

787.68

815.04

879.84

902.88

145

276.95

408.90

730.80

793.15

820.70

885.95

909.15

146

278.86

411.72

735.84

798.62

826.36

892.06

915.42

147

280.77

414.54

740.88

804.09

832.02

898.17

921.69

148

282.68

417.36

745.92

809.56

837.68

904.28

927.96

149

284.59

420.18

750.96

815.03

843.34

910.39

934.23

150

286.50

423.00

756.00

820.50

849.00

916.50

940.50

5.47

5.66

6.11

6.27

More Than 150 Pounds*

Price Per Pound

1.91

2.82

5.04

*For each UPS Next Day Air Saver package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 243 of 367 ups.com® 1-800-PICK-UPS®

56

Domestic

UPS 2nd Day Air A.M.® * Guaranteed on-time delivery by 10:30 a.m. or 12:00 p.m. on the second business day to metropolitan commercial destinations in the 48 contiguous states where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 p.m., respectively. Not available to destinations where UPS Next Day Air is committed by end of day. Also not available to residential destinations. Optional Saturday Pickup available. Saturday Delivery is not available.

Zones

Letter**

242

243

244

245

246

247

248

$17.26

$17.97

$18.74

$20.82

$25.58

$26.99

$27.53

1 Lbs.

18.04

18.79

19.60

21.77

26.74

28.22

28.78

2

18.35

19.17

19.98

23.20

29.59

32.50

34.18

3

18.66

19.79

21.15

25.55

33.99

37.65

39.20

4

19.23

20.47

22.89

29.83

39.27

42.99

44.61

5

19.79

21.15

24.87

33.12

43.86

47.89

50.75

6

20.65

21.95

27.11

36.17

48.76

53.22

55.58

7

21.53

24.07

29.41

39.51

54.84

59.06

61.23

8

22.39

26.24

31.45

43.11

60.67

65.08

67.37

9

23.58

27.42

33.99

46.28

66.01

71.35

73.95

10

24.69

29.22

36.60

49.44

70.47

77.61

79.97

11

25.81

30.76

38.27

52.85

76.06

83.19

86.66

12

27.17

32.57

40.39

55.83

81.95

89.22

92.62

13

29.10

34.25

41.94

59.18

87.29

93.55

98.03

14

30.52

36.04

44.67

62.59

92.62

98.45

102.43

15

31.69

36.92

46.84

65.01

97.52

102.80

107.08

16

32.44

38.15

48.89

67.13

101.81

108.08

111.61

17

33.43

39.27

50.99

70.35

106.40

113.84

116.82

18

34.56

40.57

52.85

72.77

110.80

118.86

123.65

19

35.91

41.69

54.41

75.75

114.84

124.33

127.74

20

37.16

43.48

56.51

79.28

118.93

128.60

132.51

21

38.89

45.16

58.63

81.95

123.15

133.01

138.60

22

40.08

47.33

60.24

84.25

127.18

138.10

143.75

23

41.07

48.39

62.41

86.66

131.77

142.63

149.09

24

42.00

50.31

64.40

90.02

136.55

148.21

154.42

25

43.37

51.74

65.63

93.12

141.01

153.42

159.69

26

44.67

53.16

68.06

96.16

145.80

158.70

164.09

27

46.09

54.72

69.79

99.57

150.75

164.04

169.25

28

47.58

56.51

71.40

101.92

154.61

168.26

173.34

29

48.89

57.57

73.52

104.35

158.76

172.48

178.49

30

49.75

59.12

76.06

107.77

163.10

177.12

183.02

31

51.24

61.11

78.11

110.18

166.83

180.98

187.92

32

51.99

62.47

80.34

112.85

171.73

186.00

192.45

33

53.48

64.09

82.57

115.26

176.32

190.28

197.35

34

55.15

65.26

84.31

119.30

181.65

194.99

202.19

35

56.27

67.25

86.11

121.66

187.12

199.89

207.15

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 244 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air A.M.   57

Domestic

UPS 2nd Day Air A.M.® * Zones

36 Lbs.

242

243

244

245

246

247

248

$57.13

$68.74

$87.91

$124.14

$192.14

$206.22

$212.49

37

58.19

69.72

90.02

127.36

197.35

211.68

218.07

38

59.18

70.78

92.31

129.92

202.38

217.20

224.03

39

61.04

72.65

93.86

132.51

207.28

222.97

229.86

40

62.59

74.57

96.09

135.49

211.99

228.44

234.95

41

64.20

76.37

97.21

137.98

216.78

234.39

241.28

42

65.26

78.23

99.20

140.90

221.42

240.17

247.35

43

66.63

79.84

100.69

143.26

226.63

244.63

252.51

44

67.75

80.83

102.98

145.80

231.04

248.78

257.47

45

68.06

82.82

104.48

147.84

235.26

253.44

261.31

46

70.16

83.75

106.58

150.08

239.23

257.53

267.65

47

71.66

85.42

108.45

152.18

243.88

261.50

272.86

48

73.08

87.47

110.31

154.42

248.23

265.97

277.51

49

74.57

89.46

112.29

157.15

252.45

269.88

282.66

50

75.62

90.57

113.97

159.76

256.78

273.60

287.19

51

76.74

91.63

115.95

162.12

261.00

274.10

292.16

77.61

93.00

118.00

165.96

264.98

284.08

297.24

79.17

94.85

119.67

166.36

265.39

289.05

300.90

54

80.28

96.40

121.53

166.67

265.96

294.64

305.49

55

81.77

98.08

122.77

171.04

277.36

299.93

309.96

56

83.06

99.33

123.08

171.48

278.51

300.46

315.48

57

84.07

100.94

126.74

179.42

287.56

310.27

321.38

58

85.62

102.67

129.04

182.28

293.02

315.48

326.28

59

86.48

103.91

131.53

182.59

298.48

320.63

331.55

60

86.79

104.85

133.63

187.76

302.84

325.21

335.21

61

89.15

106.27

134.65

188.29

303.28

325.67

335.58

62

89.83

108.32

134.96

188.60

303.95

326.40

336.39

63

90.14

110.00

135.27

192.50

317.09

340.98

352.39

64

90.45

111.11

135.62

192.89

321.75

346.51

354.00

65

95.29

113.41

142.51

198.41

324.96

352.27

363.58

66

96.47

114.46

144.30

198.96

325.28

356.74

364.55

67

97.34

116.76

144.61

199.27

325.59

359.16

364.86

68

98.52

117.69

148.61

201.30

329.94

359.47

369.33

69

100.13

118.81

149.02

201.76

333.97

360.21

375.79

70

101.68

121.22

152.92

210.90

336.00

375.10

390.84

71

101.99

122.90

153.31

211.82

337.08

376.59

392.35

72

102.30

123.83

155.16

219.25

358.54

383.97

394.31

73

102.61

124.14

155.47

222.93

361.08

384.72

394.65

74

102.93

124.45

155.78

223.30

361.39

385.03

401.17

75

106.58

127.60

157.64

227.75

361.70

389.99

406.25

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 245 of 367 ups.com® 1-800-PICK-UPS®

58

Domestic

UPS 2nd Day Air A.M.® * Zones

76 Lbs.

242

243

244

245

246

247

248

$106.95

$127.93

$157.95

$228.19

$367.39

$399.27

$407.26

77

107.26

128.24

161.10

228.52

367.97

400.20

415.43

78

108.26

128.60

161.43

229.18

368.97

401.48

416.24

79

111.06

135.75

166.95

242.37

388.94

426.86

432.49

80

111.37

137.05

167.51

243.70

393.16

429.40

445.41

81

112.36

137.36

167.82

244.01

393.59

429.71

446.71

82

113.47

140.33

172.22

250.22

393.90

430.32

452.23

83

115.46

140.65

176.79

252.86

400.11

442.37

455.76

84

115.77

140.96

177.25

253.18

405.86

443.58

465.92

85

121.53

144.18

178.99

259.44

406.43

443.89

466.95

86

123.21

146.11

179.30

260.07

406.74

444.20

467.26

87

124.09

149.02

179.61

260.38

407.05

444.51

467.67

88

125.13

149.76

184.26

260.69

407.36

445.08

475.80

89

126.06

151.81

184.82

261.00

412.39

456.50

476.62

90

126.37

152.12

185.13

261.31

418.14

465.28

484.61

91

126.68

152.43

185.44

261.63

418.72

466.16

485.42

92

126.99

152.82

185.75

261.94

419.03

481.26

501.30

93

128.42

153.13

190.68

262.25

419.34

482.78

502.90

94

130.34

155.66

191.18

262.56

419.65

483.09

503.21

95

130.65

155.97

191.49

262.87

420.92

483.40

503.52

96

133.76

156.29

194.56

267.77

446.42

483.99

506.62

97

134.07

156.60

194.87

268.26

448.97

495.51

506.93

98

134.38

156.91

195.18

268.57

449.81

496.67

507.24

99

134.69

157.24

195.74

271.86

466.50

508.76

508.77

100

138.00

158.00

207.00

299.00

485.00

515.00

540.00

101

139.38

159.58

209.07

301.99

489.85

520.15

545.40

102

140.76

161.16

211.14

304.98

494.70

525.30

550.80

103

142.14

162.74

213.21

307.97

499.55

530.45

556.20

104

143.52

164.32

215.28

310.96

504.40

535.60

561.60

105

144.90

165.90

217.35

313.95

509.25

540.75

567.00

106

146.28

167.48

219.42

316.94

514.10

545.90

572.40

107

147.66

169.06

221.49

319.93

518.95

551.05

577.80

108

149.04

170.64

223.56

322.92

523.80

556.20

583.20

109

150.42

172.22

225.63

325.91

528.65

561.35

588.60

110

151.80

173.80

227.70

328.90

533.50

566.50

594.00

111

153.18

175.38

229.77

331.89

538.35

571.65

599.40

112

154.56

176.96

231.84

334.88

543.20

576.80

604.80

113

155.94

178.54

233.91

337.87

548.05

581.95

610.20

114

157.32

180.12

235.98

340.86

552.90

587.10

615.60

115

158.70

181.70

238.05

343.85

557.75

592.25

621.00

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 246 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air A.M.   59

Domestic

UPS 2nd Day Air A.M.® * Zones

116 Lbs.

242

243

244

245

246

247

248

$160.08

$183.28

$240.12

$346.84

$562.60

$597.40

$626.40

117

161.46

184.86

242.19

349.83

567.45

602.55

631.80

118

162.84

186.44

244.26

352.82

572.30

607.70

637.20

119

164.22

188.02

246.33

355.81

577.15

612.85

642.60

120

165.60

189.60

248.40

358.80

582.00

618.00

648.00

121

166.98

191.18

250.47

361.79

586.85

623.15

653.40

122

168.36

192.76

252.54

364.78

591.70

628.30

658.80

123

169.74

194.34

254.61

367.77

596.55

633.45

664.20

124

171.12

195.92

256.68

370.76

601.40

638.60

669.60

125

172.50

197.50

258.75

373.75

606.25

643.75

675.00

126

173.88

199.08

260.82

376.74

611.10

648.90

680.40

127

175.26

200.66

262.89

379.73

615.95

654.05

685.80

128

176.64

202.24

264.96

382.72

620.80

659.20

691.20

129

178.02

203.82

267.03

385.71

625.65

664.35

696.60

130

179.40

205.40

269.10

388.70

630.50

669.50

702.00

131

180.78

206.98

271.17

391.69

635.35

674.65

707.40

182.16

208.56

273.24

394.68

640.20

679.80

712.80

183.54

210.14

275.31

397.67

645.05

684.95

718.20

134

184.92

211.72

277.38

400.66

649.90

690.10

723.60

135

186.30

213.30

279.45

403.65

654.75

695.25

729.00

136

187.68

214.88

281.52

406.64

659.60

700.40

734.40

137

189.06

216.46

283.59

409.63

664.45

705.55

739.80

138

190.44

218.04

285.66

412.62

669.30

710.70

745.20

139

191.82

219.62

287.73

415.61

674.15

715.85

750.60

140

193.20

221.20

289.80

418.60

679.00

721.00

756.00

141

194.58

222.78

291.87

421.59

683.85

726.15

761.40

142

195.96

224.36

293.94

424.58

688.70

731.30

766.80

143

197.34

225.94

296.01

427.57

693.55

736.45

772.20

144

198.72

227.52

298.08

430.56

698.40

741.60

777.60

145

200.10

229.10

300.15

433.55

703.25

746.75

783.00

146

201.48

230.68

302.22

436.54

708.10

751.90

788.40

147

202.86

232.26

304.29

439.53

712.95

757.05

793.80

148

204.24

233.84

306.36

442.52

717.80

762.20

799.20

149

205.62

235.42

308.43

445.51

722.65

767.35

804.60

150

207.00

237.00

310.50

448.50

727.50

772.50

810.00

2.99

4.85

5.15

5.40

More Than 150 Pounds**

Price Per Pound

1.38

1.58

2.07

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **For each UPS 2nd Day Air A.M. package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 247 of 367 ups.com® 1-800-PICK-UPS®

60

Domestic

UPS 2nd Day Air ® * Guaranteed delivery to all 50 states and Puerto Rico by the end of the second business day. Optional Saturday Pickup and Delivery available.

Zones

202

203

204

205

206

207

208

224**

$15.43

$16.07

$16.77

$18.56

$22.44

$23.62

$23.95

$34.50

$30.81

$41.87

1 Lbs.

15.69

16.34

17.04

18.93

23.25

24.54

25.03

37.54

32.44

42.92

2

15.96

16.67

17.37

20.17

25.73

28.26

29.72

41.91

36.26

52.59

3

16.23

17.21

18.39

22.22

29.56

32.74

34.09

47.85

41.31

54.95

4

16.72

17.80

19.90

25.94

34.15

37.38

38.79

50.98

44.06

57.65

5

17.21

18.39

21.63

28.80

38.14

41.64

44.13

55.40

47.84

59.90

6

17.96

19.09

23.57

31.45

42.40

46.28

48.33

58.91

50.90

63.53

7

18.72

20.93

25.57

34.36

47.69

51.36

53.24

63.49

54.83

66.60

8

19.47

22.82

27.35

37.49

52.76

56.59

58.58

66.68

57.68

70.12

9

20.50

23.84

29.56

40.24

57.40

62.04

64.30

71.37

61.71

74.19

10

21.47

25.41

31.83

42.99

61.28

67.49

69.54

77.41

66.91

78.36

11

22.44

26.75

33.28

45.96

66.14

72.34

75.36

82.05

70.94

83.03

12

23.63

28.32

35.12

48.55

71.26

77.58

80.54

85.02

73.49

86.06

13

25.30

29.78

36.47

51.46

75.90

81.35

85.24

88.04

76.14

89.08

14

26.54

31.34

38.84

54.43

80.54

85.61

89.07

91.49

79.10

92.60

15

27.56

32.10

40.73

56.53

84.80

89.39

93.11

95.70

82.67

96.83

16

28.21

33.17

42.51

58.37

88.53

93.98

97.05

99.64

86.14

100.84

17

29.07

34.15

44.34

61.17

92.52

98.99

101.58

104.39

90.22

105.62

18

30.05

35.28

45.96

63.28

96.35

103.36

107.52

110.59

95.63

111.88

19

31.23

36.25

47.31

65.87

99.86

108.11

111.08

114.21

98.74

115.56

20

32.31

37.81

49.14

68.94

103.42

111.83

115.23

118.25

102.31

119.63

21

33.82

39.27

50.98

71.26

107.09

115.66

120.52

123.76

107.00

125.46

22

34.85

41.16

52.38

73.26

110.59

120.09

125.00

128.45

111.03

130.62

23

35.71

42.08

54.27

75.36

114.58

124.03

129.64

133.20

115.16

135.29

24

36.52

43.75

56.00

78.28

118.74

128.88

134.28

138.00

119.29

140.29

25

37.71

44.99

57.07

80.97

122.62

133.41

138.86

142.85

123.47

145.40

26

38.84

46.23

59.18

83.62

126.78

138.00

142.69

146.58

126.68

150.07

27

40.08

47.58

60.69

86.58

131.09

142.64

147.17

151.32

130.82

154.80

28

41.37

49.14

62.09

88.63

134.44

146.31

150.73

156.18

135.05

160.51

29

42.51

50.06

63.93

90.74

138.05

149.98

155.21

160.12

138.41

165.18

30

43.26

51.41

66.14

93.71

141.83

154.02

159.15

165.19

142.75

169.58

31

44.56

53.14

67.92

95.81

145.07

157.37

163.41

169.24

146.27

174.91

32

45.21

54.32

69.86

98.13

149.33

161.74

167.35

174.63

150.96

179.75

33

46.50

55.73

71.80

100.23

153.32

165.46

171.61

179.27

154.99

184.42

34

47.96

56.75

73.31

103.74

157.96

169.56

175.82

184.02

159.12

189.42

35

48.93

58.48

74.88

105.79

162.71

173.82

180.13

189.04

163.35

194.80

Letter***

225**

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii. ***The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

DA I LY R AT E S

226**

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 248 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air   61

Domestic

UPS 2nd Day Air ® * Zones

203

204

205

206

207

208

224**

$59.77

$76.44

$107.95

$167.08

$179.32

$184.77

$193.41

$167.18

225**

$199.14

226**

37

50.60

60.63

78.28

110.75

171.61

184.07

189.63

198.37

171.51

204.91

38

51.46

61.55

80.27

112.97

175.98

188.87

194.81

202.95

175.44

209.36

39

53.08

63.17

81.62

115.23

180.24

193.89

199.88

207.81

179.62

214.47

40

54.43

64.84

83.56

117.82

184.34

198.64

204.30

211.96

183.19

219.75

41

55.83

66.41

84.53

119.98

188.50

203.82

209.81

216.60

187.22

221.78

42

56.75

68.03

86.26

122.52

192.54

208.84

215.09

221.57

191.45

226.73

43

57.94

69.43

87.56

124.57

197.07

212.72

219.57

225.67

195.08

232.44

44

58.91

70.29

89.55

126.78

200.90

216.33

223.89

230.15

198.90

236.45

45

59.18

72.02

90.85

128.56

204.57

220.38

227.23

233.49

201.81

241.07

46

61.01

72.83

92.68

130.50

208.03

223.94

232.74

239.16

206.75

246.07

47

62.31

74.28

94.30

132.33

212.07

227.39

237.27

243.80

210.68

251.90

48

63.55

76.06

95.92

134.28

215.85

231.28

241.31

247.84

214.25

256.18

49

64.84

77.79

97.64

136.65

219.52

234.68

245.79

252.15

218.23

256.29

50

65.76

78.76

99.10

138.92

223.29

237.91

249.73

252.59

218.33

256.46

51

66.73

79.68

100.83

140.97

226.96

238.35

254.05

260.82

225.68

260.83

52

67.49

80.87

102.61

144.31

230.42

247.03

258.47

261.65

226.19

264.13

53

68.84

82.48

104.06

144.66

230.77

251.35

261.65

264.67

229.60

267.21

54

69.81

83.83

105.68

144.93

231.27

256.21

265.64

268.88

232.41

271.47

55

71.10

85.29

106.76

148.73

241.18

260.81

269.53

274.06

239.39

276.70

56

72.23

86.37

107.03

149.11

242.18

261.27

274.33

277.51

240.11

277.52

57

73.10

87.77

110.21

156.02

250.05

269.80

279.46

282.69

244.49

285.34

58

74.45

89.28

112.21

158.50

254.80

274.33

283.72

286.96

248.52

290.20

59

75.20

90.36

114.37

158.77

259.55

278.81

288.30

291.59

251.89

291.60

60

75.47

91.17

116.20

163.27

263.34

282.79

291.49

295.26

255.00

298.07

61

77.52

92.41

117.09

163.73

263.72

283.19

291.81

295.75

259.59

299.59

62

78.11

94.19

117.36

164.00

264.30

283.83

292.51

300.44

268.06

301.20

63

78.38

95.65

117.63

167.39

275.73

296.50

306.43

310.34

272.60

313.11

64

78.65

96.62

117.93

167.73

279.78

301.31

307.83

311.34

272.70

314.31

65

82.86

98.62

123.92

172.53

282.57

306.32

316.16

316.17

277.44

316.18

66

83.89

99.53

125.48

173.01

282.85

310.21

317.00

320.50

282.29

320.51

67

84.64

101.53

125.75

173.28

283.12

312.31

317.27

320.94

283.20

323.96

68

85.67

102.34

129.23

175.04

286.90

312.58

321.16

329.62

290.75

333.33

69

87.07

103.31

129.58

175.44

290.41

313.23

326.77

330.49

294.88

334.21

70

88.42

105.41

132.97

183.39

292.17

326.17

339.86

343.19

298.45

343.20

71

88.69

106.87

133.31

184.19

293.11

327.47

341.17

344.46

299.27

344.47

72

88.96

107.68

134.92

190.65

311.77

333.89

342.88

346.91

299.98

346.92

73

89.23

107.95

135.19

193.85

313.98

334.54

343.17

347.16

303.04

347.39

74

89.50

108.22

135.46

194.17

314.25

334.81

348.84

348.89

315.18

356.77

75

92.68

110.96

137.08

198.04

314.52

339.12

353.26

357.31

318.50

360.70

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

202

$49.68

36 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 249 of 367 ups.com® 1-800-PICK-UPS®

62

Domestic

UPS 2nd Day Air ® * Zones

202

203

204

205

206

207

208

224**

$93.00

$111.24

$137.35

$198.43

$319.47

$347.19

$354.14

$361.63

$318.75

$361.83

77

93.27

111.51

140.09

198.71

319.97

348.00

361.24

362.07

319.82

362.08

78

94.14

111.83

140.37

199.29

320.84

349.11

361.95

362.74

320.79

362.75

79

96.57

118.04

145.17

210.76

338.21

371.18

376.08

376.13

331.60

376.15

80

96.84

119.17

145.66

211.91

341.88

373.39

387.31

387.36

331.70

387.41

81

97.70

119.44

145.93

212.18

342.25

373.66

388.44

388.49

332.16

388.54

82

98.67

122.03

149.76

217.58

342.52

374.19

393.24

393.25

346.75

393.26

83

100.40

122.30

153.73

219.88

347.92

384.67

396.31

396.37

349.45

396.39

84

100.67

122.57

154.13

220.16

352.92

385.72

405.15

405.22

349.55

405.29

85

105.68

125.37

155.64

225.60

353.42

385.99

406.04

406.11

353.33

406.18

86

107.14

127.05

155.91

226.15

353.69

386.26

406.31

406.36

353.84

406.43

87

107.90

129.58

156.18

226.42

353.96

386.53

406.67

406.72

356.34

406.78

88

108.81

130.23

160.23

226.69

354.23

387.03

413.74

413.75

364.85

413.76

89

109.62

132.01

160.71

226.96

358.60

396.96

414.45

414.46

365.21

414.47

90

109.89

132.28

160.98

227.23

363.60

404.59

421.40

423.56

370.72

423.61

91

110.16

132.55

161.25

227.50

364.10

405.36

422.10

424.47

370.97

424.53

92

110.43

132.89

161.52

227.77

364.37

418.49

435.91

435.92

374.19

437.23

93

111.67

133.16

165.81

228.04

364.64

419.81

437.30

437.31

374.39

438.50

94

113.34

135.36

166.24

228.31

364.91

420.08

437.57

437.60

386.94

438.75

95

113.61

135.63

166.51

228.58

366.02

420.35

437.84

437.85

387.04

439.00

96

116.31

135.90

169.18

232.84

388.19

420.86

440.54

440.59

388.88

440.64

97

116.58

136.17

169.45

233.27

390.41

430.88

440.81

440.87

389.18

441.40

98

116.85

136.44

169.72

233.54

391.14

431.89

441.08

441.13

389.44

456.47

99

117.12

136.73

170.21

236.40

405.65

442.40

442.41

442.60

389.69

457.98

100

120.00

137.00

180.00

260.00

421.00

447.00

469.00

472.00

419.22

475.00

101

121.20

138.37

181.80

262.60

425.21

451.47

473.69

476.72

423.41

479.75

102

122.40

139.74

183.60

265.20

429.42

455.94

478.38

481.44

427.60

484.50

103

123.60

141.11

185.40

267.80

433.63

460.41

483.07

486.16

431.80

489.25

104

124.80

142.48

187.20

270.40

437.84

464.88

487.76

490.88

435.99

494.00

105

126.00

143.85

189.00

273.00

442.05

469.35

492.45

495.60

440.18

498.75

106

127.20

145.22

190.80

275.60

446.26

473.82

497.14

500.32

444.37

503.50

107

128.40

146.59

192.60

278.20

450.47

478.29

501.83

505.04

448.57

508.25

108

129.60

147.96

194.40

280.80

454.68

482.76

506.52

509.76

452.76

513.00

109

130.80

149.33

196.20

283.40

458.89

487.23

511.21

514.48

456.95

517.75

110

132.00

150.70

198.00

286.00

463.10

491.70

515.90

519.20

461.14

522.50

111

133.20

152.07

199.80

288.60

467.31

496.17

520.59

523.92

465.33

527.25

112

134.40

153.44

201.60

291.20

471.52

500.64

525.28

528.64

469.53

532.00

113

135.60

154.81

203.40

293.80

475.73

505.11

529.97

533.36

473.72

536.75

114

136.80

156.18

205.20

296.40

479.94

509.58

534.66

538.08

477.91

541.50

115

138.00

157.55

207.00

299.00

484.15

514.05

539.35

542.80

482.10

546.25

76 Lbs.

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii.

Note: For additional information, refer to page 26.

DA I LY R AT E S

225**

226**

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 250 of 367 ups.com® 1-800-PICK-UPS®

UPS 2nd Day Air   63

Domestic

UPS 2nd Day Air ® * Zones

203

204

205

206

207

208

224**

$158.92

$208.80

$301.60

$488.36

$518.52

$544.04

$547.52

$486.30

225**

$551.00

226**

117

140.40

160.29

210.60

304.20

492.57

522.99

548.73

552.24

490.49

555.75

118

141.60

161.66

212.40

306.80

496.78

527.46

553.42

556.96

494.68

560.50

119

142.80

163.03

214.20

309.40

500.99

531.93

558.11

561.68

498.87

565.25

120

144.00

164.40

216.00

312.00

505.20

536.40

562.80

566.40

503.06

570.00

121

145.20

165.77

217.80

314.60

509.41

540.87

567.49

571.12

507.26

574.75

122

146.40

167.14

219.60

317.20

513.62

545.34

572.18

575.84

511.45

579.50

123

147.60

168.51

221.40

319.80

517.83

549.81

576.87

580.56

515.64

584.25

124

148.80

169.88

223.20

322.40

522.04

554.28

581.56

585.28

519.83

589.00

125

150.00

171.25

225.00

325.00

526.25

558.75

586.25

590.00

524.03

593.75

126

151.20

172.62

226.80

327.60

530.46

563.22

590.94

594.72

528.22

598.50

127

152.40

173.99

228.60

330.20

534.67

567.69

595.63

599.44

532.41

603.25

128

153.60

175.36

230.40

332.80

538.88

572.16

600.32

604.16

536.60

608.00

129

154.80

176.73

232.20

335.40

543.09

576.63

605.01

608.88

540.79

612.75

130

156.00

178.10

234.00

338.00

547.30

581.10

609.70

613.60

544.99

617.50

131

157.20

179.47

235.80

340.60

551.51

585.57

614.39

618.32

549.18

622.25

132

158.40

180.84

237.60

343.20

555.72

590.04

619.08

623.04

553.37

627.00

133

159.60

182.21

239.40

345.80

559.93

594.51

623.77

627.76

557.56

631.75

134

160.80

183.58

241.20

348.40

564.14

598.98

628.46

632.48

561.75

636.50

135

162.00

184.95

243.00

351.00

568.35

603.45

633.15

637.20

565.95

641.25

136

163.20

186.32

244.80

353.60

572.56

607.92

637.84

641.92

570.14

646.00

137

164.40

187.69

246.60

356.20

576.77

612.39

642.53

646.64

574.33

650.75

138

165.60

189.06

248.40

358.80

580.98

616.86

647.22

651.36

578.52

655.50

139

166.80

190.43

250.20

361.40

585.19

621.33

651.91

656.08

582.72

660.25

140

168.00

191.80

252.00

364.00

589.40

625.80

656.60

660.80

586.91

665.00

141

169.20

193.17

253.80

366.60

593.61

630.27

661.29

665.52

591.10

669.75

142

170.40

194.54

255.60

369.20

597.82

634.74

665.98

670.24

595.29

674.50

143

171.60

195.91

257.40

371.80

602.03

639.21

670.67

674.96

599.48

679.25

144

172.80

197.28

259.20

374.40

606.24

643.68

675.36

679.68

603.68

684.00

145

174.00

198.65

261.00

377.00

610.45

648.15

680.05

684.40

607.87

688.75

146

175.20

200.02

262.80

379.60

614.66

652.62

684.74

689.12

612.06

693.50

147

176.40

201.39

264.60

382.20

618.87

657.09

689.43

693.84

616.25

698.25

148

177.60

202.76

266.40

384.80

623.08

661.56

694.12

698.56

620.45

703.00

149

178.80

204.13

268.20

387.40

627.29

666.03

698.81

703.28

624.64

707.75

150

180.00

205.50

270.00

390.00

631.50

670.50

703.50

708.00

628.83

712.50

4.47

4.69

4.72

4.20

4.75

More Than 150 Pounds***

Price Per Pound

1.20

1.37

1.80

2.60

4.21

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii. ***For each UPS 2nd Day Air package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

202

$139.20

116 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 251 of 367 ups.com® 1-800-PICK-UPS®

64

Domestic

UPS 3 Day Select ® * Guaranteed delivery by the end of the third business day to the 48 contiguous states.

Zones

302

303

304

305

306

307

308

1 Lbs.

$9.25

$10.70

$11.50

$13.30

$16.55

$17.85

$19.45

2

9.35

11.35

12.45

14.65

18.30

19.90

22.85

3

10.45

11.95

13.65

16.30

21.25

22.25

26.05

4

11.55

13.20

14.25

18.35

23.55

25.40

28.85

5

12.25

14.15

15.55

20.00

26.70

28.05

31.85

6

12.95

15.40

17.20

21.95

29.05

31.15

34.85

7

13.45

16.60

18.60

23.30

31.45

35.25

38.35

8

14.15

18.00

20.10

25.10

34.05

38.25

41.75

9

15.00

18.85

21.55

26.55

36.55

40.70

45.00

10

15.75

19.45

22.55

28.20

38.45

43.80

48.25

11

16.65

20.50

23.90

29.60

40.95

46.00

51.15

12

17.50

22.00

24.90

31.40

43.60

48.40

54.25

13

18.55

23.00

26.05

32.90

46.00

51.20

57.65

14

19.00

24.40

27.15

34.45

48.25

54.00

60.60

15

20.00

24.60

28.25

35.15

50.90

56.45

64.05

16

20.25

25.45

29.30

36.30

53.05

59.35

66.70

17

20.70

25.55

30.45

38.10

55.15

61.75

69.80

18

21.25

26.00

31.55

39.80

57.10

64.60

72.15

19

21.85

26.80

32.70

41.25

59.10

67.15

74.70

20

22.50

28.15

34.35

43.00

61.20

69.65

77.60

21

23.40

29.75

34.65

44.45

62.50

72.25

80.05

22

24.10

30.95

36.50

45.80

65.35

74.75

83.00

23

24.85

31.75

37.85

47.30

67.25

77.15

85.75

24

25.50

31.85

38.75

49.00

69.55

79.80

88.70

25

26.50

33.15

40.15

50.70

71.40

82.55

91.65

26

27.50

34.05

41.40

52.20

73.55

85.40

94.40

27

28.35

34.85

42.90

54.10

76.45

88.40

97.35

28

29.25

36.15

43.95

55.30

79.00

91.05

100.45

29

29.90

36.40

45.30

56.70

81.25

93.80

103.70

30

30.60

36.95

46.70

58.65

83.95

96.30

106.60

31

31.30

39.05

47.75

59.90

86.40

99.10

109.50

32

31.90

39.80

49.35

61.55

88.60

101.85

112.65

33

32.80

40.35

50.55

63.20

91.30

103.45

115.00

34

33.40

41.25

51.65

64.70

93.50

106.90

118.45

35

34.10

43.00

53.05

66.30

95.55

108.45

121.30

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 252 of 367 ups.com® 1-800-PICK-UPS®

UPS 3 Day Select   65

Domestic

UPS 3 Day Select ® * Zones

36 Lbs.

302

303

304

305

306

307

308

$35.40

$44.10

$54.35

$67.85

$98.25

$111.90

$124.10

37

35.80

44.40

55.35

69.40

100.25

114.15

126.75

38

36.00

44.80

56.85

71.10

102.35

115.80

129.30

39

37.10

45.15

57.90

72.70

104.70

117.95

131.80

40

37.45

45.20

58.55

73.30

107.05

120.55

134.10

41

38.35

48.75

60.05

75.80

108.90

122.70

136.95

42

39.05

50.10

62.25

77.90

111.25

125.20

139.85

43

39.85

50.95

63.45

79.30

113.50

128.00

143.20

44

40.55

51.75

65.00

81.00

115.60

130.70

146.20

45

41.15

52.50

66.20

82.60

117.90

133.45

149.15

46

42.30

53.25

67.55

84.05

120.35

136.15

152.75

47

42.45

53.35

68.75

85.90

123.05

138.95

155.80

48

42.50

54.35

69.55

87.45

126.05

141.05

158.95

49

42.85

55.15

70.95

89.10

127.45

143.45

159.45

50

42.90

55.35

71.05

89.25

128.10

144.75

159.70

51

45.45

55.45

72.30

92.00

133.65

149.05

167.75

46.20

59.30

73.65

93.55

135.80

151.90

170.50

46.75

60.55

74.90

94.95

138.10

155.95

173.80

54

47.35

61.35

76.45

96.70

140.15

159.00

176.80

55

47.95

62.55

77.55

98.15

142.40

162.00

179.80

56

48.65

62.80

78.70

99.95

142.60

164.80

183.30

57

49.10

63.35

80.05

101.45

144.40

167.75

186.50

58

49.45

63.95

81.05

103.05

147.50

171.15

189.60

59

49.70

64.55

82.25

104.45

149.20

174.00

193.00

60

50.70

65.00

82.75

104.60

152.05

175.00

196.50

61

51.00

67.85

84.65

108.25

155.10

179.80

199.80

62

51.90

69.30

86.00

109.75

157.90

182.90

202.85

63

52.90

70.30

86.85

111.30

160.60

185.85

206.20

64

53.70

71.60

87.80

112.80

163.35

188.85

209.50

65

54.20

72.55

88.00

113.85

165.95

191.60

212.45

66

55.95

73.15

90.10

116.00

168.25

194.75

216.05

67

56.00

73.75

91.60

117.75

170.75

197.75

219.50

68

56.10

74.35

93.70

119.25

172.70

200.55

222.85

69

56.40

75.45

94.85

120.55

174.75

201.45

226.35

70

57.00

75.70

95.15

121.90

174.90

203.60

229.80

71

58.10

77.30

96.75

123.45

180.00

208.75

233.45

72

58.75

78.60

98.20

125.10

182.15

211.65

236.65

73

61.70

79.65

99.90

126.65

184.35

213.80

237.50

74

62.25

80.45

100.95

128.60

186.85

214.45

240.25

75

62.55

80.55

102.45

130.20

189.10

214.75

240.40

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

DA I LY R AT E S

Determining the Rate

52 53

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 253 of 367 ups.com® 1-800-PICK-UPS®

66

Domestic

UPS 3 Day Select ® * Zones

76 Lbs.

302

303

304

305

306

307

308

$62.70

$81.00

$102.90

$132.55

$192.35

$223.30

$247.60

77

65.35

81.30

104.35

133.70

194.75

226.15

250.50

78

65.40

81.50

105.40

134.70

194.80

229.95

253.45

79

66.20

82.55

105.55

135.45

194.95

230.90

256.65

80

66.25

83.65

106.65

135.55

195.15

231.70

257.25

81

66.65

84.95

107.30

136.90

195.30

232.25

259.80

82

66.75

86.75

109.00

139.20

207.25

239.35

262.75

83

67.85

87.70

109.55

140.80

208.05

240.05

265.90

84

68.80

89.80

111.10

142.60

208.30

240.60

268.45

85

68.95

91.65

113.25

145.75

215.00

247.00

272.60

86

72.15

93.50

116.00

147.10

217.55

249.45

276.05

87

73.05

94.95

117.50

148.65

219.15

254.95

278.95

88

73.15

96.30

118.15

150.25

219.35

255.10

281.70

89

73.30

97.75

119.30

151.80

221.80

257.60

284.45

90

73.35

98.70

120.60

153.40

224.30

258.60

287.40

91

76.80

100.00

121.75

155.65

224.55

260.70

291.45

92

77.05

100.60

122.85

157.25

226.85

261.60

294.85

93

77.10

101.05

124.45

158.80

227.00

268.75

298.10

94

77.25

101.65

125.80

162.50

232.00

270.25

301.65

95

77.35

102.20

126.65

165.10

233.35

273.75

305.00

96

77.50

102.80

128.80

168.65

235.85

273.90

306.65

97

77.90

103.70

130.20

170.75

238.65

279.35

311.60

98

78.05

103.85

130.35

170.95

238.80

283.15

314.05

99

83.35

104.55

132.75

171.10

240.95

285.05

318.35

100

83.40

105.15

132.90

174.15

249.20

290.70

324.45

101

83.90

106.20

135.05

175.80

251.65

293.65

328.90

102

85.25

107.25

137.30

177.65

254.15

296.55

332.10

103

86.10

107.85

138.60

179.30

256.75

299.35

335.40

104

86.90

108.35

139.90

181.05

259.15

302.30

338.55

105

87.75

108.85

141.20

182.90

261.60

305.20

341.95

106

88.60

109.25

142.70

184.60

264.10

308.10

345.15

107

89.45

110.35

144.05

186.25

266.65

311.10

348.35

108

90.25

111.45

145.30

188.15

269.20

313.90

351.65

109

91.05

112.35

146.65

189.80

271.60

316.85

354.95

110

91.75

113.40

148.05

191.55

274.05

319.75

358.15

111

92.60

114.45

149.25

193.30

276.60

322.60

361.40

112

93.45

115.50

150.75

195.00

279.10

325.55

364.60

113

93.80

116.45

152.05

196.70

281.50

328.40

367.90

114

95.25

117.50

153.45

198.55

284.05

331.35

371.25

115

96.10

118.55

154.70

200.25

286.60

334.25

374.35

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 254 of 367 ups.com® 1-800-PICK-UPS®

UPS 3 Day Select   67

Domestic

UPS 3 Day Select ® * Zones

116 Lbs.

302

303

304

305

306

307

308

$96.90

$119.60

$156.05

$202.00

$289.05

$337.15

$377.75

117

97.75

120.55

157.40

203.75

291.55

340.10

381.00

118

98.60

121.55

158.65

205.50

293.95

342.90

384.10

119

99.00

122.70

159.35

206.30

296.55

345.90

387.45

120

99.30

123.75

161.50

209.05

299.05

348.80

390.65

121

100.65

124.65

162.85

210.70

301.50

351.70

393.95

122

101.00

125.75

163.30

211.40

304.00

354.65

397.20

123

101.30

126.80

165.50

214.20

306.45

357.55

400.45

124

103.60

127.85

166.80

215.90

309.00

360.35

403.70

125

103.90

128.80

168.20

217.60

311.40

363.35

406.90

126

104.25

129.85

169.50

219.50

313.95

366.25

410.20

127

104.60

130.90

170.10

221.15

316.50

369.20

413.50

128

104.90

131.90

170.65

223.00

318.90

372.10

416.70

129

105.75

133.00

172.70

223.70

321.50

374.90

420.00

130

106.50

133.95

173.20

226.35

323.85

377.85

423.25

131

107.35

134.95

173.75

227.20

326.45

380.75

426.50

108.20

136.10

176.00

229.85

328.95

383.75

429.80

109.00

137.15

176.45

231.55

331.35

386.65

432.90

134

109.80

138.05

176.90

232.35

333.95

389.45

436.20

135

110.70

139.10

178.25

234.10

336.30

392.40

439.60

136

111.50

139.50

179.50

235.75

338.90

395.30

442.70

137

112.25

141.25

180.80

236.50

341.40

398.25

446.00

138

113.10

142.15

182.15

237.10

343.80

401.20

449.35

139

113.95

143.25

183.60

238.80

346.45

403.95

452.50

140

114.80

144.30

184.85

240.55

348.80

406.90

455.80

141

115.50

145.30

186.10

242.20

351.40

409.80

458.95

142

116.35

145.70

187.50

243.85

353.75

412.75

462.30

143

117.30

146.80

188.75

245.70

356.25

415.65

465.55

144

118.15

147.85

190.00

247.35

358.85

418.50

468.80

145

118.95

148.20

191.50

249.00

361.25

421.45

472.00

146

119.70

148.45

192.80

250.80

363.85

424.35

475.40

147

120.55

151.50

194.05

252.50

366.20

427.30

478.55

148

121.40

151.95

195.35

254.20

368.75

430.20

481.85

149

122.20

152.15

196.70

256.05

371.30

432.95

485.05

150

123.00

153.05

198.00

257.70

373.70

436.00

488.30

1.72

2.50

2.91

3.26

More Than 150 Pounds**

Price Per Pound

0.82

1.03

1.32

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **For each UPS 3 Day Select package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Notes: – For additional information, refer to page 26. – Shipments of Hazardous Materials using UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods requirements. Hazardous Materials contract service is available with a Scheduled Pickup.

DA I LY R AT E S

Determining the Rate

132 133

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 255 of 367 ups.com® 1-800-PICK-UPS®

68

Domestic

UPS® Ground* Guaranteed day-definite delivery typically in one to five business days to all 50 states and Puerto Rico. Refer to UPS Ground Time in Transit maps at ups.com/maps to determine scheduled delivery.

Zones

2

3

4

5

6

7

8

44**

1 Lbs.

$6.94

$7.58

$7.79

$8.13

$8.42

$8.53

$8.66

$26.50

$26.60

45**

$34.92

46**

2

7.66

8.25

8.91

9.10

9.49

9.69

9.96

29.47

29.01

37.88

3

7.78

8.60

9.40

9.68

10.08

10.42

11.01

32.04

33.05

40.35

4

8.03

8.81

9.85

10.29

10.59

11.09

11.80

35.18

35.25

43.75

5

8.07

8.88

10.21

10.68

10.93

11.50

12.38

38.14

38.27

46.56

6

8.35

9.13

10.34

10.89

11.19

11.79

12.48

41.15

40.72

48.33

7

8.81

9.36

10.52

11.13

11.39

12.10

12.96

43.92

43.86

50.79

8

8.97

9.59

10.69

11.34

11.74

12.47

13.40

44.58

46.14

52.33

9

9.23

9.82

10.83

11.43

11.99

12.99

14.24

47.72

49.37

55.45

10

9.44

9.86

11.00

11.75

12.36

13.75

15.19

50.70

53.53

58.43

11

9.85

10.25

11.11

11.94

12.90

14.91

16.19

53.39

56.75

61.05

12

10.01

10.57

11.20

12.11

13.11

15.50

17.11

55.69

58.79

63.31

13

10.25

10.82

11.35

12.34

13.78

16.61

18.22

57.99

60.91

65.58

14

10.51

11.12

11.46

12.52

14.43

17.64

19.27

60.39

63.28

67.94

15

10.57

11.36

11.62

13.10

15.09

18.18

20.25

62.61

66.14

70.13

16

10.69

11.47

11.72

13.18

15.58

18.95

20.86

65.41

68.91

72.92

17

10.88

11.93

11.98

13.68

16.38

20.11

21.86

68.21

72.18

75.22

18

10.90

12.09

12.33

14.35

17.05

20.53

22.92

71.03

76.10

78.02

19

10.95

12.30

12.36

14.58

17.40

21.10

23.70

73.83

78.99

80.79

20

11.10

12.52

12.78

15.30

18.16

21.89

24.80

76.30

81.85

83.22

21

11.44

13.02

13.34

15.62

18.90

22.72

25.79

78.04

83.86

84.96

22

11.69

13.26

13.84

16.34

19.68

23.55

26.92

80.49

86.47

87.39

23

11.82

13.62

14.27

16.82

20.42

24.34

28.00

82.92

89.09

89.81

24

12.05

13.93

14.73

17.36

21.40

25.17

29.10

85.63

92.01

92.50

25

12.18

14.22

14.91

17.86

21.92

25.96

30.18

88.29

94.87

95.19

26

12.65

14.57

15.54

18.41

22.73

27.08

31.19

91.08

97.87

98.17

27

12.95

14.92

15.70

18.71

23.47

27.57

32.26

93.60

100.56

100.72

28

13.18

15.42

16.58

19.75

24.80

29.02

33.38

96.12

103.28

103.25

29

13.46

15.71

17.06

20.20

25.51

29.74

34.38

98.49

105.82

105.34

30

13.60

15.95

17.57

20.80

25.92

30.10

35.48

100.84

108.34

107.74

31

13.80

16.18

17.63

20.94

26.46

30.75

36.30

102.35

110.81

109.40

32

13.90

16.22

17.93

21.32

26.96

31.29

37.40

104.55

113.19

111.61

33

14.03

16.74

18.73

22.31

27.94

32.41

38.41

106.74

115.56

113.84

34

14.12

16.95

19.14

22.66

28.46

32.96

39.49

109.13

118.15

116.17

35

14.37

17.68

19.59

23.21

29.16

33.80

40.54

111.83

121.07

118.86

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii.

Notes: – For additional information, refer to page 26. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 256 of 367 ups.com® 1-800-PICK-UPS®

UPS Ground  69

Domestic

UPS® Ground* Zones

3

4

5

6

7

8

44**

$17.69

$19.94

$24.01

$29.89

$34.96

$41.34

$114.23

$123.69

45**

$121.49

46**

37

14.96

18.09

20.33

24.54

30.52

35.73

42.14

116.84

126.50

124.13

38

15.17

18.37

20.78

25.13

31.21

36.57

42.92

119.63

129.53

126.94

39

15.39

18.73

21.26

25.41

32.01

37.57

43.80

122.21

132.32

129.31

40

15.41

18.98

21.32

25.70

32.66

38.01

44.53

124.83

135.16

131.85

41

15.61

19.43

21.89

26.33

33.39

38.82

45.04

126.99

137.50

134.25

42

15.85

19.86

22.52

26.92

34.18

39.85

45.71

129.38

140.10

136.63

43

16.06

19.96

22.78

27.76

35.35

41.30

46.50

132.01

142.94

139.27

44

16.43

20.35

23.38

28.26

35.66

41.78

46.99

133.90

144.97

141.93

45

16.44

20.66

23.80

28.82

36.25

43.01

47.78

136.49

147.78

144.55

46

16.66

20.67

24.12

29.07

36.86

43.46

48.57

139.12

150.63

147.19

47

16.77

20.94

24.50

29.56

37.35

44.31

49.36

141.79

153.51

149.85

48

16.78

21.04

24.81

30.06

37.92

45.15

50.14

144.21

156.13

152.30

49

16.82

21.05

24.85

30.28

38.39

45.95

50.91

146.68

158.81

154.81

50

16.90

21.16

24.93

30.39

38.52

46.06

51.69

149.15

161.48

157.29

51

16.93

21.20

25.11

30.42

38.56

46.07

51.79

150.15

162.66

159.70

52

16.95

21.24

25.28

30.49

38.60

46.08

51.90

150.45

165.25

159.98

53

16.97

21.28

25.30

30.69

38.64

46.09

52.00

152.73

167.76

162.27

54

16.99

21.32

25.32

30.89

38.68

46.10

52.66

154.88

170.13

164.71

55

17.00

21.36

25.34

31.34

38.72

46.11

53.27

156.97

172.42

167.19

56

17.02

21.56

25.38

31.77

38.76

46.13

53.93

159.09

174.75

169.64

57

17.41

21.71

25.44

32.23

38.80

46.30

54.49

161.28

177.15

172.24

58

17.42

21.72

25.67

32.89

38.92

46.41

54.94

163.40

179.48

174.70

59

17.56

21.94

26.04

32.90

39.27

46.66

55.34

165.89

182.23

177.30

60

17.74

22.15

26.44

33.13

39.63

46.91

55.69

168.47

185.06

179.90

61

18.09

22.84

26.45

33.82

39.98

47.18

56.02

170.54

187.33

182.04

62

18.40

23.56

26.66

34.13

40.25

47.91

56.37

173.35

190.42

184.91

63

18.47

23.79

26.67

34.35

40.52

48.00

56.71

176.17

193.51

187.79

64

18.80

24.25

27.36

34.80

41.19

48.32

57.58

179.12

196.76

190.82

65

19.19

24.71

27.37

34.81

41.55

48.42

57.68

182.04

199.96

193.85

66

19.47

25.15

27.42

34.84

41.58

48.57

57.80

184.85

203.06

196.70

67

19.72

25.17

27.69

34.88

41.90

48.81

57.94

187.65

206.13

199.59

68

19.88

25.87

29.03

35.03

42.13

49.09

58.07

190.36

209.10

202.37

69

20.10

25.88

29.04

35.93

42.35

49.33

58.24

193.14

212.15

205.20

70

20.20

25.93

29.68

36.38

43.19

49.50

58.75

197.21

216.63

207.74

71

20.30

26.19

30.14

36.46

43.87

50.36

58.86

200.22

219.93

210.79

72

20.58

26.23

30.55

37.30

44.20

52.02

59.16

203.21

223.22

213.80

73

21.30

26.25

30.67

37.42

44.68

52.31

59.28

206.18

226.47

216.82

74

22.28

26.27

31.07

37.91

45.37

53.12

59.40

208.16

228.66

217.51

75

23.10

27.01

31.17

38.54

46.23

53.65

59.52

210.53

231.25

219.07

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii.

Notes: – For additional information, refer to page 26. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

DA I LY R AT E S

Determining the Rate

2

$14.58

36 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 257 of 367 ups.com® 1-800-PICK-UPS®

70

Domestic

UPS® Ground* Zones

2

3

4

5

6

7

8

44**

$23.98

$28.00

$31.27

$39.17

$46.81

$54.53

$59.83

$213.12

$234.11

$221.68

77

24.90

28.64

32.20

39.67

47.09

55.57

59.94

214.88

236.03

222.97

78

25.67

29.19

32.57

40.11

47.37

56.50

59.99

216.03

237.28

224.59

79

26.57

30.41

33.39

40.73

48.36

56.83

60.42

216.07

237.33

225.22

80

27.29

31.27

34.18

41.30

49.17

57.63

60.87

218.33

239.82

226.38

81

28.19

32.12

35.30

41.60

49.82

58.51

61.64

220.15

241.84

227.54

82

28.86

32.55

35.77

42.36

49.93

59.78

61.93

221.26

243.04

228.61

83

29.68

33.53

36.90

42.67

50.56

60.02

62.04

223.68

245.71

229.48

84

30.57

34.01

37.29

43.48

51.32

60.76

62.74

226.25

248.53

232.04

85

31.39

34.86

38.01

44.18

52.11

61.41

63.42

228.88

251.41

234.64

86

32.26

35.99

38.78

44.89

52.73

61.96

64.14

231.29

254.06

237.07

87

33.20

36.46

39.65

45.00

53.42

62.60

64.84

233.89

256.91

239.63

88

34.25

37.29

40.39

46.03

54.12

63.25

65.56

236.47

259.74

242.22

89

35.44

38.33

41.55

46.62

54.79

63.90

66.92

238.94

262.46

244.66

90

36.60

38.58

41.76

46.65

55.05

64.01

66.97

241.36

265.12

248.05

91

37.19

39.24

42.58

47.10

55.63

64.17

67.69

243.95

267.96

249.65

92

38.09

39.98

43.20

47.81

56.35

64.45

68.42

246.27

270.52

251.96

93

39.00

40.75

44.03

48.47

56.79

64.69

69.12

248.67

273.15

254.37

94

39.91

41.49

44.65

49.10

57.45

64.81

69.84

251.02

275.74

256.70

95

40.84

42.19

45.34

49.75

57.84

65.03

70.58

253.44

278.38

259.11

96

41.75

42.90

46.54

50.31

58.17

65.39

71.26

255.77

280.94

261.41

97

42.71

44.14

46.81

51.11

58.87

65.49

71.99

258.21

283.64

263.84

98

43.69

44.43

47.70

51.72

59.53

65.98

72.71

260.50

286.15

266.14

99

44.65

45.14

48.61

52.36

60.22

66.64

73.43

262.94

288.84

268.57

100

45.48

45.87

49.51

53.15

60.88

67.32

74.15

265.39

291.51

271.00

101

45.85

46.20

49.98

53.43

61.00

67.38

74.20

266.20

294.18

271.77

102

46.33

46.90

50.56

54.12

61.63

67.99

74.92

267.69

296.90

273.24

103

47.59

47.62

51.18

54.66

62.79

69.17

75.58

270.10

299.57

275.64

104

47.88

48.31

51.79

55.24

63.00

69.37

76.29

272.65

302.41

278.18

105

48.67

49.04

52.38

56.36

63.39

69.78

76.95

275.08

305.10

280.59

106

49.47

49.77

52.98

56.39

63.97

70.40

77.66

277.63

307.91

283.13

107

50.19

50.52

54.11

56.96

64.55

71.02

78.35

280.19

310.77

285.69

108

50.92

51.24

54.20

57.53

65.14

71.64

79.04

282.75

313.59

288.22

109

51.65

51.94

54.79

58.10

65.72

72.25

79.75

285.16

316.28

290.63

110

52.28

52.71

55.41

58.66

66.36

72.90

80.44

287.58

318.95

293.03

111

52.86

53.29

56.58

59.23

66.92

73.50

81.31

290.84

322.59

297.04

112

53.94

54.39

57.19

59.81

67.49

74.14

82.19

294.13

326.22

301.07

113

54.00

54.44

57.82

60.36

68.09

74.75

83.68

296.68

329.06

303.62

114

54.57

55.58

58.46

61.53

68.68

75.35

83.88

299.27

331.92

306.21

115

55.15

55.67

58.54

61.70

69.24

76.00

84.23

301.81

334.75

308.76

76 Lbs.

45**

46**

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii.

Notes: – For additional information, refer to page 26. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 258 of 367 ups.com® 1-800-PICK-UPS®

UPS Ground  71

Domestic

UPS® Ground* Zones

3

4

5

6

7

8

44**

$56.42

$59.73

$61.98

$69.71

$76.46

$84.76

$303.69

$336.83

45**

$311.22

46**

117

56.29

57.01

60.34

63.12

70.28

77.07

86.12

306.12

339.52

313.64

118

56.88

58.18

60.40

63.30

70.86

77.69

86.89

308.53

342.20

316.08

119

57.48

58.24

61.01

63.67

71.45

78.30

87.92

312.99

347.16

322.16

120

58.47

59.33

61.65

64.27

72.03

78.92

88.03

315.56

350.01

324.75

121

59.11

59.66

62.28

64.72

72.49

79.35

88.43

317.66

352.34

327.49

122

59.52

60.22

62.90

65.29

73.06

80.60

89.15

320.36

355.33

330.22

123

60.13

60.29

64.17

65.85

73.64

80.80

89.86

323.09

358.35

332.95

124

60.70

61.46

64.21

66.45

74.24

81.19

90.53

325.78

361.35

335.69

125

61.31

61.47

64.86

67.03

74.81

81.81

91.21

328.50

364.35

338.42

126

62.49

62.67

66.13

67.47

75.24

82.25

92.66

330.54

366.61

341.14

127

62.54

62.70

66.78

68.04

75.82

82.86

93.33

333.24

369.60

343.87

128

63.13

63.15

67.44

68.63

76.38

84.05

94.05

335.94

372.61

346.60

129

64.33

64.37

68.08

69.23

76.97

84.35

94.75

338.64

375.60

349.33

130

64.35

64.57

68.71

69.76

77.53

84.66

95.46

341.35

378.61

352.06

131

64.94

64.99

69.37

70.24

77.96

85.11

95.49

345.03

382.68

358.24

132

65.56

66.25

69.57

70.81

78.54

85.69

96.88

347.73

385.69

361.01

133

66.17

66.35

70.03

71.37

79.09

86.30

97.20

350.45

388.69

363.76

134

66.77

66.86

70.72

71.98

79.70

86.89

97.61

353.18

391.71

366.53

135

67.28

68.18

71.35

72.58

80.35

87.53

99.01

355.85

394.70

369.27

136

67.84

68.79

72.73

73.19

80.99

88.17

99.04

358.56

397.70

372.01

137

68.43

68.99

73.41

73.72

81.46

88.72

99.70

361.30

400.73

374.79

138

69.06

69.43

74.09

74.41

82.90

89.45

101.10

363.99

403.72

377.56

139

69.68

70.80

74.39

75.03

83.15

90.06

101.50

366.71

406.74

380.31

140

70.30

71.00

74.79

75.65

83.56

90.69

101.80

369.26

409.56

382.93

141

70.92

71.46

75.51

76.24

84.04

91.15

102.31

371.10

411.61

385.53

142

71.20

72.13

76.20

76.86

84.66

91.78

102.99

373.73

414.52

388.20

143

71.84

72.79

76.90

77.48

85.31

92.43

103.69

376.26

417.32

390.79

144

72.47

73.46

77.62

78.10

85.95

93.05

104.39

378.84

420.18

393.40

145

72.72

74.89

78.72

78.74

86.60

93.67

105.09

381.52

423.15

396.17

146

73.35

75.51

79.03

79.33

87.24

94.29

105.76

384.24

426.17

398.95

147

74.44

75.65

79.78

79.97

87.86

94.94

106.48

386.93

429.16

401.69

148

74.64

76.19

80.61

80.63

89.16

95.57

107.19

389.64

432.16

404.46

149

74.85

76.87

81.20

81.21

89.36

96.18

108.39

394.23

437.25

411.15

150

75.49

77.56

82.54

83.94

89.84

96.84

109.10

396.94

440.26

417.90

0.65

0.73

2.65

2.94

2.79

More Than 150 Pounds***

Price Per Pound

0.51

0.52

0.56

0.57

0.60

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **Zone 44 is metro Alaska and Hawaii, zone 45 is Puerto Rico and zone 46 is remote Alaska and Hawaii. ***For each UPS Ground package with a weight of more than 150 pounds, multiply the weight by the price per pound.

Notes: – For additional information, refer to page 26. –U  PS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground services destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

DA I LY R AT E S

Determining the Rate

2

$55.73

116 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 259 of 367 ups.com® 1-800-PICK-UPS®

72

Originating Within the U.S. 48 Contiguous States

Air Freight Destination

Weight Breaks (Lbs.)

Destination U.S. 48

AK/HI Metro

Destination Canada

AK/HI Extended

PR

UPS Next Day Air® Freight Guaranteed next-business-day delivery by 12:00 p.m. or 5:00 p.m., depending on destination to most major metro­politan areas within and between the 48 contiguous states, Puerto Rico and Canada (excluding intra-Canada). For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS Next Day Air®. Zones

102

103

104

105

106

107

108

125

151-499

$1.42

$2.02

$3.51

$5.06

$5.30

$6.37

$7.03

$5.86

500-999

1.40

1.92

3.16

4.94

5.28

6.35

6.86

1,000-1,999

1.37

1.88

3.14

4.75

5.18

6.30

6.68

2,000 or more

1.34

1.86

2.91

4.26

5.12

6.26

6.60

Minimum Charge

115.00 197.00 297.00 374.00 398.00 415.00 464.00

For Next Business Day Service to AK/HI Metro, UPS Next Day Air® Freight NGS is available.

5.86 5.44 5.44 878.07

For Next Business Day Service to AK/HI Extended, UPS Next Day Air Freight NGS is available.

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Express®.

81

82

$4.91

$5.24

4.91

5.24

4.54

4.85

4.54

4.85

493.99

541.09

UPS 2nd Day Air® Freight Guaranteed delivery by 12:00 p.m. or 5:00 p.m. on the second business day, depending on destination to most major metropolitan areas within and between the 48 contiguous states, Puerto Rico and Canada (excluding intra-Canada). For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 2nd Day Air®. Zones

202

203

204

205

206

207

208

225

151-499

$1.16

$1.92

$2.40

$2.52

$3.75

$5.03

$5.90

$4.11

500-999

1.12

1.81

2.26

2.46

3.64

4.86

5.54

1,000-1,999

1.02

1.77

2.16

2.43

3.52

4.80

5.36

2,000 or more

0.99

1.65

2.13

2.19

3.17

4.16

4.76

Minimum Charge

113.00 183.00 227.00 277.00 313.00 374.00 405.00

For Second Business Day Service to AK/HI Metro, UPS 2nd Day Air® Freight NGS is available.

4.11 3.80 3.80 572.50

For Second Business Day Service to AK/HI Extended, UPS 2nd Day Air Freight NGS is available.

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Expedited®.

71

72

$3.63

$3.82

3.63

3.82

3.32

3.50

3.32

3.50

393.74

416.69

UPS 3 Day Freight® Guaranteed day-definite delivery within three to four business days by 5:00 p.m. to most major metropolitan areas within and between the 48 contiguous states and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 3 Day Select®. Zones

For UPS zone information, refer to pages 33 to 37 for UPS® Standard to Canada.

302

303

304

305

306

307

308

51

52

53

54

55

56

151-499

$0.96

$1.65

$2.02

$2.21

$3.15

$3.91

$4.54

$1.40

$1.81

$2.13

$2.54

$2.88

$3.20

500-999

0.86

1.55

1.98

2.15

2.94

3.80

4.46

1,000-1,999

0.84

1.45

1.84

2.08

2.85

3.57

4.37

2,000 or more

0.79

1.42

1.82

1.97

2.70

3.54

4.28

Minimum Charge

99.11

99.47 118.60 126.26 142.85 163.25 183.65

For Services to AK/HI Metro, UPS Next Day Air Freight NGS and UPS 2nd Day Air Freight NGS are available.

For Services to AK/HI Extended, UPS Next Day Air Freight NGS and UPS 2nd Day Air Freight NGS are available.

1.38

1.79

2.10

2.48

2.80

3.13

1.34

1.69

2.05

2.41

2.71

3.02

1.29

1.64

1.95

2.31

2.61

2.90

183.65

237.16

282.17

333.25

375.83

419.60

F or guarantee details, service availability, delivery time commitments, to request a pickup or to view the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International,” visit ups-scs.com/terms.

Notes: – Door-to-door delivery for shipments of more than 150 pounds. – All of the rates above are per pound and minimum charges are per shipment unless otherwise specified. – A.M., P.M., B1, B2 and B3 points are defined by the current version of UPS Supply Chain Solutions® Quick Zip program, available at forwarding.ups-scs.com/quickzip. UPS Supply Chain Solutions service points are subject to change without prior notice.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 260 of 367 ups.com® 1-800-PICK-UPS®

Air Freight  73

Originating Within the U.S. 48 Contiguous States

Air Freight Destination

Weight Breaks (Lbs.)

Destination U.S. 48

AK/HI Metro

PR

Destination Canada

AK/HI Extended

UPS Next Day Air® Freight NGS Delivery the next business day by 12:00 p.m. or 5:00 p.m., depending on destination to most areas within and between all 50 states, Puerto Rico and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS Next Day Air®. Zones

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Express®.

102

103

104

105

106

107

108

124

125

126

81

82

151-499

$1.32

$1.88

$3.26

$4.71

$4.93

$5.92

$6.54

$7.32

$5.45

$7.68

$4.57

$4.87

500-999

1.30

1.79

2.94

4.59

4.91

5.91

6.38

7.09

5.45

7.43

4.57

4.87

1,000-1,999

1.27

1.75

2.92

4.42

4.82

5.86

6.21

6.80

5.06

7.37

4.22

4.51

2,000 or more

1.25

1.73

2.71

3.96

4.76

5.82

6.14

6.72

5.06

7.22

4.22

4.51

107.00

183.00

276.00

348.00

370.00

386.00

432.00

838.86

817.00

918.84

459.00

503.00

Minimum Charge

UPS 2nd Day Air® Freight NGS

Zones

For UPS zone information, refer to pages 33 to 37 for UPS Worldwide Expedited®.

202

203

204

205

206

207

208

224

225

226

71

72

151-499

$1.08

$1.79

$2.23

$2.34

$3.49

$4.68

$5.49

$6.24

$4.05

$6.71

$3.38

$3.55

500-999

1.04

1.68

2.10

2.29

3.39

4.52

5.15

6.18

4.05

6.57

3.38

3.55

1,000-1,999

0.95

1.65

2.01

2.26

3.27

4.46

4.98

5.88

3.74

6.44

3.09

3.26

2,000 or more

0.92

1.53

1.98

2.04

2.95

3.87

4.43

5.62

3.74

6.43

3.09

3.26

105.00

170.00

211.00

258.00

291.00

348.00

377.00

744.00

532.00

788.00

366.00

388.00

Minimum Charge

Determining the Rate

Delivery by 12:00 p.m. or 5:00 p.m. on the second business day, depending on destination to major areas within and between the 50 states, Puerto Rico and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 2nd Day Air®.

UPS 3 Day Freight® NGS Day-definite delivery within three to four business days by 5:00 p.m. to most areas within and between the 48 contiguous states and Canada. For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 3 Day Select®. Zones

302

303

304

305

306

307

308

151-499

$0.89

$1.53

$1.88

$2.06

$2.93

$3.64

$4.22

500-999

0.80

1.44

1.84

2.00

2.73

3.53

4.15

1,000-1,999

0.78

1.35

1.71

1.93

2.65

3.32

4.06

2,000 or more

0.73

1.32

1.69

1.83

2.51

3.29

3.98

92.17

92.51

110.30

117.42

132.85

151.82

170.79

Minimum Charge

For Services to AK and HI, UPS Next Day Air Freight NGS and UPS 2nd Day Air Freight NGS are available.

For UPS zone information, refer to pages 33 to 37 for UPS® Standard to Canada. 51

52

53

54

55

56

$1.30

$1.68

$1.98

$2.36

$2.68

$2.98

1.28

1.66

1.95

2.31

2.60

2.91

1.25

1.57

1.91

2.24

2.52

2.81

1.20

1.53

1.81

2.15

2.43

2.70

171.00

221.00

262.00

310.00

350.00

390.00

For service availability, delivery time commitments, to request a pickup or to view the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International,” visit ups-scs.com/terms.

Notes: – Door-to-door delivery for shipments of more than 150 pounds. – All of the rates above are per pound and minimum charges are per shipment unless otherwise specified. – A.M., P.M., B1, B2 and B3 points are defined by the current version of UPS Supply Chain Solutions® Quick Zip program, available at forwarding.ups-scs.com/quickzip. UPS Supply Chain Solutions service points are subject to change without prior notice.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 261 of 367 ups.com® 1-800-PICK-UPS®

74

Export

Shipment Pricing UPS Worldwide Express Plus®, UPS Worldwide Express®, UPS Worldwide Express Freight®, UPS Worldwide Saver®, UPS Worldwide Expedited® and UPS® Standard Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates for each package in a shipment. What Qualifies 1. The shipment consists of multiple packages, using the same service, shipped on the same day to a single consignee. 2. For shipments processed with WorldShip®, UPS® Internet Shipping, UPS CampusShip®, the UPS® Developer Kit or a UPS Ready® solution that supports full international service, or a UPS Worldwide Services Waybill. Note: For shipments processed with UPS Developer Kit – Shipping API, in order to obtain the best rate, customers are responsible for aggregating ship­ ments for shipment pricing prior to requesting labels (UPS Developer Kit – Shipping API does not run End of Day). What Does Not Qualify Shipment pricing does not apply to UPS Express® Envelopes, UPS Express® Paks, the UPS 10 KG Box®, the UPS 25 KG Box® or packages recorded in a UPS Shipping Record book; they are each considered separate shipments. Rates Rates are based on the total billable weight of all packages in the shipment. Compare each package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-package shipments, total the billable weight of all packages in the shipment. Refer to pages 16 and 17 for instructions on calculating dimensional and billable weight. If the payer of the shipping charges is located in the origin country, the shipment will be charged the export rate (Origin Country Export Rates). When the payer of the shipping charges is located in the destination country,

the shipment will be charged the import rate (Destination Country Import Rates). If the destination country does not have import rates, the shipment will be charged the export rate (Origin Country Export Rates). When the payer of the shipping charges is located in a third country (neither origin nor destination country), the shipment will be charged the Origin Country Export Rates, except as otherwise agreed to by UPS and the contracting party. For shipments weighing 150 pounds or less, locate the rate for the total weight of the shipment on the appro­ priate rate chart. For shipments weighing more than 150 pounds, multiply the total weight (rounded to the next whole pound) by the appropriate price per pound. The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater. For a multiple-package UPS Standard shipment, the minimum charge will be based on an average weight of 15 pounds per package.

Express Freight, UPS Worldwide Saver, UPS Worldwide Expedited and UPS® Standard to Mexico rates include routine, in-house, customs clear­ance by UPS Supply Chain Solutions®. Additional charges will apply if cus­toms clearance is per­ formed by cus­toms brokerage offices other than those designated by UPS for clearing the services listed above. Customs clearance for the services listed is provided by the UPS Supply Chain Solutions customs brokerage offices designated by UPS for handling package customs clearance. Other UPS Supply Chain Solutions cus­toms brokerage offices charge fees for clearance of packages and freight. For UPS® Standard to Canada, charges for customs clearance are not included in the rate. UPS will provide Customs Brokerage Services, unless otherwise specified by the importer. Customs brokerage charges, duties and taxes will be billed to the importer, unless otherwise indicated by the shipper. Canada brokerage rates are available at ups.com/cacustomsclearance.

Customs Brokerage For UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Useful Information – International Shipping Import/Export Support Information on international shipping and trade

Visit ups.com/international

Shipping Forms Import/export documents

Visit ups.com/intl_forms

UPS Paperless Invoice Send Commercial Invoices and other customs documents electronically, saving time and paper

Visit ups.com/paperlessinvoice

UPS TradeAbility Harmonizer, landed cost and compliance tools

Visit ups.com/tradeability

International Customer Service Assistance with international shipments

Call 1-800-782-7892

®

®

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 262 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express   75

Export

UPS Worldwide Express® UPS Worldwide Express Plus® Guaranteed delivery by 9:00 a.m. on the next business day to Canada, 9:00 a.m. on the second business day to Europe and 9:00 a.m. on the second or third business day to Asia. Delivery to more than 25 countries and territories, including major cities in Canada, Europe and Asia. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®. Add $40.00 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment.

UPS Worldwide Express Guaranteed delivery by 10:30 a.m., 12:00 p.m. or 2:00 p.m. to more than 65 countries and territories. Delivery is guaranteed on the next business day to Canada and for documents to Mexico, the second business day to Europe and Latin America and the second or third business day to Asia. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions.

81

82

84

901

902

903

904

905

906

907

908

909

911

912

913

920

921

$40.81

$42.38

$44.24

$55.46

$51.00

$62.29

$65.05

$64.10

$83.80

$118.41

$119.51

$53.29

$64.85

$62.09

$58.85

$48.25

$55.87

Pak 1 Lbs.**

67.03

69.10

63.79

75.34

68.15

87.42

86.48

84.43

101.90

134.15

137.02

69.87

87.69

81.57

78.95

64.26

69.29

Pak 2 Lbs.**

71.10

74.75

67.39

78.43

75.65

88.91

95.22

90.09

132.12

158.60

161.72

74.82

98.35

88.03

88.00

75.60

88.08

10 KG Box†

131.80

144.02

170.28

208.79

229.60

241.96

249.75

281.54

369.43

358.83

373.31

208.94

247.50

241.83

237.87

200.31

282.25

25 KG Box†

484.93

Zones

Letter*

237.59

244.08

300.79

346.26

352.06

399.63

501.53

613.21

643.92

669.74

312.36

400.90

368.04

386.81

340.88

75.39

82.30

77.43

91.88

90.33

110.72

100.90

94.69

117.26

157.24

162.33

85.54

101.28

97.19

88.25

77.94

89.70

2

82.92

89.64

84.96

104.57

94.87

129.45

120.96

112.48

143.99

177.92

178.56

96.98

115.34

112.26

104.00

93.34

104.37

3

93.60

97.65

96.30

121.51

107.78

144.43

138.81

128.78

172.08

216.77

210.69

115.80

131.20

126.42

119.90

103.90

115.17

4

100.10

108.63

106.18

141.22

121.54

159.94

155.08

146.64

201.31

244.60

241.45

131.66

146.58

136.91

134.90

113.23

128.27

5

111.83

126.04

120.98

164.76

137.10

173.44

174.88

167.44

226.91

271.33

270.51

159.80

172.35

165.98

159.86

127.05

145.44

6

115.18

131.45

135.25

174.34

148.88

185.79

191.47

183.30

255.16

290.27

279.80

168.90

192.28

181.48

168.97

141.58

169.29

7

118.73

138.24

143.98

184.33

159.43

202.72

208.27

199.68

283.52

308.83

306.87

179.14

209.29

200.72

179.30

147.80

188.00

8

121.22

139.89

158.45

192.54

168.77

215.38

224.38

215.08

324.93

334.68

346.79

190.94

226.31

213.62

190.95

158.11

203.69

9

121.36

140.08

165.12

193.28

169.74

228.89

235.94

230.87

351.14

341.31

350.54

193.98

242.31

222.21

195.60

162.44

220.91

10

121.60

140.48

165.56

193.47

170.10

231.53

237.12

232.15

353.80

342.71

350.99

194.31

245.07

222.99

208.80

167.80

231.67

11

121.85

140.73

165.86

193.98

177.08

231.90

237.42

234.21

361.91

349.57

352.88

194.56

245.78

223.24

216.60

175.45

242.75

12

123.31

142.20

168.82

195.51

182.90

233.77

243.19

241.59

371.35

360.53

366.19

196.54

248.24

228.52

222.60

180.91

257.59

13

152.55

177.78

191.77

233.29

193.25

262.74

299.08

270.82

443.20

407.95

416.06

234.98

282.45

286.15

243.95

190.85

270.78

14

161.10

187.30

211.94

253.92

200.84

290.07

331.54

313.92

474.66

443.96

447.94

251.06

324.26

303.78

257.00

197.73

283.24

15

167.37

193.57

223.55

262.61

224.01

307.90

347.76

330.51

499.46

488.41

473.85

260.10

328.32

318.76

269.50

214.57

295.96

16

173.48

199.71

227.79

271.93

238.23

321.57

361.67

343.77

539.29

538.18

522.56

269.67

353.53

335.04

280.25

227.11

310.06

17

178.47

205.66

228.24

281.86

239.91

322.88

375.27

345.13

543.17

556.08

528.58

278.82

366.05

347.36

290.45

237.41

321.67

18

183.30

212.86

229.00

285.50

240.78

333.06

385.28

368.26

562.39

560.39

544.28

286.88

380.22

354.39

300.25

240.12

332.58

19

183.70

213.27

231.07

285.86

258.27

335.90

386.29

378.05

593.60

606.94

609.26

287.77

392.69

355.13

310.35

252.61

343.55

20

183.94

213.44

231.41

286.16

267.81

336.58

386.51

378.96

596.81

620.94

611.86

287.96

397.70

355.38

320.25

260.46

354.58

21

184.18

213.79

231.61

286.36

270.87

338.04

386.66

379.25

598.29

621.36

633.12

288.21

398.27

355.53

330.25

268.88

365.71

22

184.48

213.94

232.43

286.61

271.23

339.81

387.78

379.44

598.59

623.15

637.41

288.46

398.48

355.88

340.30

271.03

376.46

23

184.78

215.47

232.83

286.96

271.53

340.57

388.75

379.74

598.85

624.73

646.44

288.71

398.68

356.35

353.30

271.33

384.89

24

185.13

215.76

233.34

287.77

271.89

342.95

390.90

380.05

599.05

628.95

647.35

289.01

399.08

356.76

354.65

271.52

396.34

25

187.08

218.11

234.80

295.24

276.63

346.11

396.87

384.44

609.82

638.59

649.81

295.88

404.58

362.62

359.95

276.31

408.91

  *The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express® Envelope. **UPS Express® Pak rates apply to shipments weighing two pounds or less, customs value is less than $100.00 and UPS Express Pak is selected at the time of shipping. †Shipments exceeding the maximum weights (10 KG/22 pounds and 25 KG/55 pounds) will be charged the regular UPS Worldwide Express Plus or UPS Worldwide Express rate. Available only when the shipper is paying the shipping charges.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

230.85

1 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 263 of 367 ups.com® 1-800-PICK-UPS®

76

Export

UPS Worldwide Express® Zones

26 Lbs.

903

904

905

906

907

$228.28 $264.77 $271.68 $368.30 $305.35 $429.78

81

82

84

901

902

$492.20

$472.89

$715.85

$691.93

909

911

$697.28 $368.31

908

$477.67

912

913

920

921

$449.35 $374.30 $305.14 $418.44

27

242.35

281.57

304.90

382.26

311.52

454.22

514.62

495.41

738.80

808.42

780.10

389.37

500.38

479.73

389.39

311.32

427.98

28

250.79

285.58

313.45

394.71

312.23

465.35

533.02

511.36

761.59

828.98

793.41

400.71

518.20

496.00

400.88

311.98

438.74

29

255.31

289.00

319.39

402.07

312.69

476.27

546.45

524.25

777.30

861.51

811.52

408.64

526.92

508.51

408.73

312.39

449.50

30

260.51

294.15

323.14

410.58

320.35

486.22

559.77

537.09

793.98

883.24

839.27

418.32

540.45

511.30

418.39

320.14

459.46

31

266.62

301.90

329.61

419.26

331.66

496.12

579.40

559.72

816.16

909.34

872.32

429.50

558.21

530.13

429.58

331.56

471.50

32

272.14

306.87

331.33

423.21

346.35

497.51

593.47

573.90

832.53

921.11

877.97

442.34

571.06

538.10

442.44

346.10

482.25

33

277.61

313.08

335.07

445.78

353.74

518.17

607.12

587.05

849.31

947.00

912.60

449.56

583.85

540.46

449.67

353.54

492.91

34

283.12

317.95

337.21

450.15

366.85

520.29

620.17

588.39

877.46

960.38

917.50

458.60

597.11

556.40

458.72

366.55

503.24

35

287.86

323.08

337.56

468.68

368.33

520.62

635.90

589.03

880.27

980.70

937.70

467.91

612.52

568.38

469.95

368.13

514.37

36

291.68

328.12

337.98

475.49

399.55

520.87

653.28

594.22

897.51

987.13

939.99

476.63

629.74

597.76

483.05

387.36

524.34

37

297.52

334.16

346.45

485.71

421.83

521.76

660.88

603.70

900.17

988.52

958.97

485.30

629.96

612.04

487.85

397.76

535.79

38

301.39

338.76

348.28

487.63

424.02

542.14

678.70

624.98

954.62

996.48

966.61

493.43

632.76

624.94

501.00

408.46

546.44

39

306.81

343.36

355.08

500.15

432.69

570.62

695.13

631.50

959.93 1,004.54

970.34

503.49

634.74

637.13

513.10

417.34

556.77

40

312.38

347.91

358.72

511.64

433.56

573.47

700.64

634.05

960.79 1,006.39

980.94

511.57

645.67

638.26

517.15

425.86

568.06

41

317.86

352.51

360.32

520.48

441.93

573.87

714.23

659.75

976.35 1,026.24

996.55

520.02

680.14

639.96

527.20

433.26

579.67

42

323.06

357.96

368.82

527.14

443.76

576.00

727.87

661.69

991.91 1,031.59 1,003.79

528.37

684.24

669.29

537.20

440.24

590.64

43

327.21

365.51

370.96

537.84

444.22

617.59

741.35

673.78 1,032.37 1,067.06 1,047.29

536.98

723.59

678.43

547.20

441.01

611.30

44

331.82

371.18

375.41

544.87

452.74

629.26

754.88

681.27 1,036.48 1,081.72 1,052.29

545.06

733.32

692.35

557.25

449.17

613.59

45

336.98

375.62

383.70

553.18

453.91

641.02

771.21

743.33 1,050.59 1,084.34 1,058.21

553.67

735.83

706.36

569.45

451.00

633.24

46

340.79

383.81

390.28

562.01

479.31

651.24

787.09

756.49 1,052.09 1,157.14 1,145.37

561.21

746.11

714.38

581.05

469.98

638.87

47

345.84

387.77

396.81

571.71

481.86

652.36

795.65

769.60 1,081.06 1,169.02 1,162.35

570.31

758.39

729.63

587.40

479.87

651.54

48

350.51

394.93

401.94

580.23

482.21

671.64

809.24

782.76 1,084.01 1,199.68 1,165.61

579.03

759.49

734.13

597.40

481.73

664.68

49

354.44

398.74

407.99

588.59

482.52

673.61

822.35

795.38 1,099.11 1,222.00 1,194.48

588.13

764.21

734.71

607.05

481.99

677.19

50

359.49

403.50

408.47

589.44

485.12

674.52

834.92

796.76 1,114.62 1,244.67 1,198.91

596.47

775.66

741.67

616.35

484.64

693.30

52

367.93

411.26

414.36

612.76

544.19

712.22

867.56

832.99 1,146.54 1,257.41 1,204.94

606.85

820.57

768.52

640.45

523.84

705.44

54

373.55

417.55

429.98

626.39

550.53

726.06

885.91

856.86 1,178.48 1,278.39 1,207.91

617.32

864.13

780.06

658.20

543.80

728.39

56

381.36

425.58

439.38

645.98

573.01

747.84

918.22

860.32 1,209.22 1,309.67 1,260.23

636.70

873.74

812.61

681.25

563.22

750.07

58

389.16

433.51

447.93

665.57

595.64

772.70

950.47

863.67 1,239.87 1,369.03 1,324.79

656.24

882.49

823.46

704.30

581.01

774.07

60

401.43

443.14

456.94

687.51

597.01

799.23

982.74

868.87 1,272.51 1,400.20 1,330.29

678.76

951.77

891.74

726.85

593.95

797.50

62

409.03

451.32

463.61

707.44

632.92

833.94 1,014.68

932.77 1,304.44 1,413.95 1,348.86

699.14

954.28

911.10

750.45

617.37

821.62

64

416.62

458.12

464.86

726.01

636.70

840.87 1,059.57

964.55 1,349.01 1,454.61 1,392.82

716.84

954.60

938.50

774.00

635.07

845.41

66

422.15

465.40

478.34

744.55

639.09

867.77 1,079.63

986.33 1,380.27 1,456.09 1,398.17

734.82

984.82

957.19

797.00

637.21

868.15

68

430.22

473.53

491.34

763.61

685.09

889.38 1,111.09

992.05 1,411.37 1,477.45 1,501.04

752.53 1,046.72

964.87

820.35

668.87

901.08

70

439.14

480.75

498.57

781.72

685.71

900.87 1,143.46 1,052.96 1,429.59 1,507.39 1,503.34

770.40 1,073.69

992.10

844.15

681.42

915.95

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 264 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express   77

Export

UPS Worldwide Express® Zones

72 Lbs.

81

82

84

901

902

903

904

905

906

907

908

909

911

912

913

920

921

$443.70 $484.55 $500.44 $798.38 $714.31 $913.49 $1,170.41 $1,057.66 $1,469.78 $1,538.28 $1,551.38 $777.57 $1,078.61 $1,007.29 $864.10 $706.97 $941.18 455.60

496.58

504.50

816.37

717.27

944.39 1,198.56 1,058.34 1,514.86 1,543.28 1,569.84

798.70 1,128.69 1,033.25

884.85

716.66

967.26

76

461.97

504.29

514.88

818.78

744.41

975.43 1,200.43 1,162.85 1,522.52 1,639.49 1,628.79

819.62 1,153.62 1,090.81

892.20

741.40

992.92

78

466.28

510.98

519.27

844.86

747.31

978.97 1,234.88 1,163.98 1,552.35 1,646.94 1,636.04

840.27 1,178.87 1,117.24

911.65

746.61 1,018.77

80

471.68

517.29

532.32

855.94

777.71 1,018.51 1,263.67 1,213.27 1,582.23 1,664.60 1,657.31

858.14 1,191.07 1,144.21

932.95

762.46 1,044.42

82

476.41

523.65

543.72

876.12

780.88 1,041.47 1,286.14 1,235.58 1,601.10 1,670.65 1,723.35

860.01 1,215.79 1,155.92

949.60

780.10 1,046.23

84

480.87

529.86

549.23

896.78

836.51 1,048.86 1,308.55 1,236.98 1,622.98 1,716.39 1,738.80

867.50 1,218.42 1,171.70

966.10

799.63 1,074.85

86

486.19

536.66

550.03

912.43

842.33 1,083.48 1,331.14 1,280.31 1,626.19 1,749.03 1,740.14

888.00 1,218.91 1,187.32

982.65

815.40 1,096.31

88

491.55

542.60

552.33

930.10

842.84 1,092.32 1,353.34 1,292.61 1,649.14 1,859.71 1,810.82

908.22 1,289.57 1,203.00

999.15

825.81 1,120.80

90

496.90

548.81

564.75

936.72

844.57 1,117.56 1,375.80 1,324.92 1,710.55 1,860.73 1,856.62

928.12 1,303.06 1,218.84 1,015.70

838.96 1,143.38

92

502.32

554.84

574.59

949.38

876.39 1,139.15 1,398.22 1,328.40 1,711.48 1,863.15 1,860.08

944.59 1,338.73 1,234.35 1,032.25

850.58 1,171.95

94

507.69

561.91

577.33

969.35

877.22 1,158.72 1,420.69 1,331.15 1,711.93 1,869.48 1,881.40

961.55 1,363.28 1,250.13 1,048.85

864.72 1,194.79

96

513.16

568.49

584.81

985.65

891.55 1,186.14 1,442.95 1,392.01 1,712.43 1,908.03 1,902.00

980.28 1,376.88 1,266.02 1,065.30

884.76 1,215.24

98

518.58

572.55

587.72

993.50

934.53 1,210.32 1,458.03 1,414.38 1,712.99 2,024.28 1,931.84

990.76 1,412.51 1,271.25 1,081.90

910.25 1,236.97

100

521.81

578.12

588.20

994.05 1,008.11 1,212.47 1,459.58 1,434.85 1,713.68 2,064.33 2,127.75

995.03 1,429.00 1,275.24 1,102.95

957.22 1,241.42

105

547.47

603.07

617.70 1,043.72 1,058.54 1,272.21 1,532.59 1,505.98 1,799.42 2,185.71 2,233.44 1,041.87 1,499.19 1,338.98 1,157.10 1,004.94 1,290.24

110

573.08

630.47

646.99 1,093.39 1,109.01 1,333.23 1,605.54 1,577.60 1,885.11 2,269.26 2,339.49 1,091.50 1,569.34 1,402.72 1,211.35 1,052.87 1,300.58

115

598.90

659.05

676.49 1,143.17 1,159.44 1,393.44 1,678.55 1,649.31 1,970.75 2,372.46 2,444.96 1,141.12 1,639.16 1,466.51 1,265.30 1,100.08 1,341.76

120

625.20

687.78

705.77 1,192.90 1,209.77 1,454.08 1,751.45 1,720.98 2,056.39 2,475.38 2,551.07 1,190.69 1,708.99 1,530.25 1,319.15 1,147.70 1,395.30

125

651.24

716.47

735.27 1,242.57 1,260.15 1,514.57 1,824.40 1,790.56 2,142.18 2,578.57 2,657.24 1,240.26 1,779.88 1,594.05 1,373.90 1,195.38 1,449.16

130

677.27

745.21

764.71 1,292.19 1,310.63 1,575.42 1,897.36 1,860.56 2,227.77 2,681.87 2,762.44 1,289.83 1,851.04 1,657.79 1,428.80 1,243.56 1,488.33

135

703.25

773.78

794.05 1,341.86 1,361.00 1,635.85 1,970.37 1,930.20 2,313.47 2,784.69 2,868.34 1,339.45 1,921.08 1,721.42 1,482.85 1,292.05 1,526.23

140

729.29

802.41

823.49 1,391.54 1,411.38 1,696.65 2,043.32 2,001.59 2,399.16 2,887.99 2,973.39 1,389.07 1,992.24 1,785.21 1,537.75 1,339.92 1,582.41

145

754.63

831.10

852.78 1,441.26 1,461.81 1,756.81 2,116.33 2,071.28 2,484.85 2,991.07 3,078.23 1,438.70 2,064.85 1,848.96 1,592.65 1,388.05 1,639.50

150

780.45

858.98

882.12 1,490.94 1,482.27 1,817.72 2,189.23 2,141.50 2,570.54 3,094.16 3,184.12 1,488.27 2,134.51 1,912.75 1,647.55 1,406.17 1,695.21

Shipments of More Than 150 Pounds (non-pallet) 81

82

84

901

902

903

904

905

906

907

908

909

911

912

913

920

921

Price Per Pound

$5.21

$5.73

$5.89

$9.94

$9.89

$12.12

$14.60

$14.28

$17.14

$20.63

$21.23

$9.93

$14.24

$12.76

$10.99

$9.38

$11.32

Minimum Rate

780.45

858.98

Zones

882.12 1,490.94 1,482.27 1,817.72 2,189.23 2,141.50 2,570.54 3,094.16 3,184.12 1,488.27 2,134.51 1,912.75 1,647.55 1,406.17 1,695.21

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

74

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 265 of 367 ups.com® 1-800-PICK-UPS®

78

Export

UPS Worldwide Express Freight® Guaranteed delivery by end of business day from/to more than 50 countries and territories. Delivery is guaranteed on the next business day to Canada, the second business day to Europe and Latin America and within two to three business days to Asia. Rates include door-to-door and non door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions® for palletized shipments of more than 150 pounds.

Door-to-Door Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate

481

482

484

401

402

403

404

405

$4.91

$5.24

$5.48

$9.21

$8.85

$10.90

$13.38

$12.82

4.54

4.85

5.07

8.52

8.85

10.08

12.38

11.86

741.41

791.24

406

407

409

411

412

413

420

421

$16.49

$20.12

$8.88

$12.19

$11.43

$9.07

$8.85

$10.75

15.25

18.61

8.21

11.28

10.57

8.39

8.10

10.75

827.48 1,390.71 1,336.35 1,645.90 2,020.38 1,935.82

2,489.99 3,038.12 1,340.88 1,840.69 1,725.93 1,369.57 1,336.35 1,623.25

Non Door-to-Door: Drop-off, Hold at Location, Drop-off and Hold at Location Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate

481

482

484

401

402

403

404

405

$4.56

$4.89

$5.13

$8.86

$8.56

$10.55

$13.03

$12.47

4.19

4.50

4.72

8.17

8.56

9.73

12.03

11.51

688.56

738.39

406

407

409

411

412

413

420

421

$16.14

$19.77

$8.53

$11.84

$11.08

$8.72

$8.50

$10.40

14.90

18.26

7.86

10.93

10.22

8.04

7.75

10.40

774.63 1,337.86 1,292.56 1,593.05 1,967.53 1,882.97

2,437.14 2,985.27 1,288.03 1,787.84 1,673.08 1,316.72 1,283.50 1,570.40

Notes: – Door-to-door refers to shipments picked up and delivered to addresses designated by the shipper. – Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address. – Hold at Location refers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup. – Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup. – For UPS Worldwide Express Freight, additional charges may apply to larger pallets. Pallets exceeding maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf require prior authorization. Refer to page 119 for more information. – For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 266 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Saver   79

Export

UPS Worldwide Saver ® Guaranteed delivery by end of business day to more than 220 countries and territories. Delivery is guaranteed on the next business day to Canada and for documents to Mexico, the second business day to Europe and Latin America and within two to three business days to Asia. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

481

482

484

401

402

403

404

405

$40.20

$41.40

$42.75

$54.40

$49.00

$60.95

$62.84

$62.35

Pak 1 Lbs.**

66.20

67.50

61.74

73.71

65.49

85.04

83.52

82.00

98.62

130.93

Pak 2 Lbs.**

70.10

73.14

65.19

76.72

72.69

86.44

90.45

87.44

127.93

155.03

10 KG Box†

126.73

138.48

163.73

200.76

220.66

232.66

240.15

270.71

355.22

25 KG Box†

Letter*

408

409

411

412

413

420

421

$81.23 $115.53 $118.12

406

407

$51.49

$62.84

$60.23

$56.50

$46.40

$53.74

135.23

67.28

84.83

78.66

75.80

61.80

66.70

158.92

72.23

95.09

84.91

84.50

72.69

87.28

345.03

358.95

200.90

237.98

232.53

228.72

192.61

271.39 466.28

228.45

234.69

289.22

332.94

338.52

384.26

482.24

589.62

619.15

643.98

300.35

385.48

353.89

365.95

327.61

74.24

79.83

74.98

89.86

86.92

107.59

97.44

91.83

113.15

153.19

160.65

82.58

98.49

93.71

84.70

75.08

81.65

2

81.64

87.32

82.26

102.31

91.20

125.83

116.76

109.10

138.94

173.57

176.06

93.60

111.72

108.26

99.80

89.77

100.39

3

92.25

95.37

93.24

118.92

103.64

140.34

134.09

124.96

166.06

211.37

200.23

111.80

124.01

121.89

115.10

99.97

110.77

4

98.59

106.08

102.75

138.23

116.90

155.29

149.73

142.27

194.32

238.56

238.08

127.09

137.97

131.97

129.50

108.94

123.29

5

110.11

122.83

117.21

161.19

131.90

168.43

168.84

162.76

219.10

264.50

266.53

154.24

166.84

160.05

154.29

122.21

139.82

6

113.32

128.18

130.93

170.59

143.11

180.52

184.80

178.05

246.23

282.97

268.99

163.07

186.07

174.93

163.08

136.18

162.82

7

116.95

134.82

139.45

180.30

153.31

197.05

201.08

193.75

273.58

301.02

302.54

172.95

202.66

193.44

172.89

142.09

180.74

8

119.35

136.49

153.40

188.21

162.29

209.03

216.51

208.73

313.66

326.23

341.57

184.39

219.03

206.03

184.32

152.09

195.90

9

119.64

136.69

159.80

189.04

163.21

222.15

227.74

224.02

338.85

332.73

345.58

187.23

234.66

214.23

187.80

156.27

212.43

10

119.83

137.09

160.35

189.34

163.52

224.70

228.82

225.16

341.40

334.15

345.89

187.57

237.26

214.96

200.50

161.48

222.71

11

120.14

137.19

160.55

189.78

170.25

225.12

229.12

227.25

349.36

341.31

346.00

187.87

238.59

215.15

207.90

168.72

233.42

12

121.44

138.75

163.42

191.19

175.87

226.96

231.96

229.28

353.04

352.22

350.08

189.63

240.33

218.68

213.70

173.93

247.63

13

150.12

173.66

183.82

229.08

185.75

255.11

289.54

263.38

427.69

398.52

407.90

228.69

274.39

275.90

234.20

183.51

260.34

14

158.68

182.54

205.29

248.37

193.19

281.64

319.94

305.55

458.19

430.44

441.46

242.22

313.94

294.53

246.70

190.23

272.32

15

164.78

188.86

216.43

256.93

215.44

298.92

335.58

320.63

481.96

478.49

464.62

251.06

317.86

308.99

258.70

206.36

284.62

16

170.77

194.85

220.57

265.91

229.10

311.85

349.12

333.43

520.42

524.47

505.12

260.31

342.19

322.92

269.00

218.49

298.19

17

175.69

200.63

221.02

275.72

230.73

313.02

362.04

334.78

524.19

531.40

508.18

269.04

354.38

334.88

278.90

228.29

309.32

18

180.55

207.55

221.33

279.25

231.55

322.98

371.87

357.24

542.75

546.42

533.57

276.87

368.08

341.58

288.30

230.84

319.81

19

180.82

207.94

221.38

279.68

248.28

325.73

372.81

366.85

572.84

591.45

598.55

277.69

380.17

342.33

298.00

242.87

330.30

20

181.22

208.14

221.41

279.88

257.56

327.37

373.05

367.61

575.90

605.92

604.15

277.89

385.09

342.64

307.50

250.42

340.90

21

181.41

208.55

221.71

280.08

260.52

327.87

373.25

367.89

577.33

607.50

623.74

278.09

385.49

342.73

317.00

258.58

351.61

22

181.82

208.75

222.43

280.38

260.83

327.97

373.55

368.09

577.73

608.75

624.96

278.39

385.78

342.93

326.70

260.62

362.00

23

182.12

210.28

222.83

280.69

261.13

328.17

373.85

368.39

577.94

610.30

633.74

278.59

385.98

343.23

339.10

260.92

370.05

24

182.42

210.47

223.44

284.39

261.44

331.12

374.05

368.69

578.14

614.57

634.65

278.89

386.28

343.53

340.40

261.43

381.08

25

184.27

212.81

224.75

290.97

266.03

336.04

378.95

372.96

583.35

623.85

637.11

282.54

389.85

347.74

344.40

266.02

393.27

  *The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express® Envelope. **UPS Express® Pak rates apply to shipments weighing two pounds or less, customs value is less than $100.00 and UPS Express Pak is selected at the time of shipping. †Shipments exceeding the maximum weights (10 KG/22 pounds and 25 KG/55 pounds) will be charged the regular UPS Worldwide Express Plus® or UPS Worldwide Express® rate. Available only when the shipper is paying the shipping charges.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

221.97

1 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 267 of 367 ups.com® 1-800-PICK-UPS®

80

Export

UPS Worldwide Saver ® Zones

26 Lbs.

481

482

484

401

402

403

404

405

406

407

408

409

411

412

413

420

421

$224.81 $258.19 $265.11 $362.36 $293.67 $417.19 $475.72 $458.71 $685.25 $675.97 $683.61 $356.65 $459.75 $433.14 $360.60 $293.36 $402.28

27

238.50

274.78

297.57

376.65

299.59

441.48

501.30

483.43

716.66

791.53

758.17

378.13

485.03

465.56

377.96

299.38

411.50

28

246.84

278.52

304.63

385.99

300.20

451.65

514.35

496.06

735.02

807.85

779.39

387.34

503.86

478.29

387.33

299.99

421.89

29

251.45

281.83

309.12

393.19

300.61

462.24

527.30

508.47

750.11

840.06

798.16

394.73

510.06

490.27

394.73

300.40

432.27

30

256.37

286.87

312.77

401.46

308.05

471.87

540.25

520.98

766.23

861.89

818.97

404.03

523.23

492.95

404.01

307.85

441.81

31

262.48

294.36

319.07

409.95

318.96

481.49

561.00

543.56

788.37

885.85

857.02

415.80

540.45

517.45

415.84

318.86

453.37

32

267.93

299.28

320.89

411.34

333.14

482.46

574.59

556.72

804.07

888.00

859.97

426.93

552.76

519.91

426.91

332.73

463.76

33

273.39

305.27

324.42

437.55

340.18

502.36

587.75

569.45

820.19

927.37

865.58

435.27

565.18

520.98

435.37

339.87

473.93

34

278.84

310.20

326.45

440.23

352.62

504.56

600.49

570.74

847.62

935.51

867.72

444.05

578.12

541.74

443.90

352.52

483.89

35

283.34

315.11

326.80

457.95

354.15

504.70

613.64

571.48

850.28

955.29

877.21

453.36

590.32

543.99

453.36

353.95

494.60

36

287.19

320.04

327.17

466.22

384.15

505.00

637.50

576.41

866.09

961.72

887.31

461.70

609.79

580.05

463.70

372.52

504.14

37

292.86

325.93

335.44

474.92

405.56

505.93

639.96

585.61

868.75

964.39

904.35

470.48

613.75

592.25

470.65

382.41

515.17

38

296.81

330.42

337.37

475.78

407.70

525.74

665.33

600.91

921.17

972.29

921.27

478.82

614.15

604.45

481.00

392.71

525.45

39

302.06

334.80

343.69

492.54

416.07

553.27

677.31

612.56

926.37

980.19

938.41

487.82

614.47

615.78

492.60

401.28

535.31

40

307.51

339.40

347.22

500.27

416.89

556.05

678.49

615.01

927.19

980.87

953.20

495.20

616.14

616.75

496.50

409.54

546.22

41

312.97

343.79

348.82

508.86

424.95

556.39

691.54

640.00

942.18

981.30

968.39

503.65

648.63

618.67

506.10

416.58

557.35

42

318.00

349.03

357.80

515.52

426.78

558.43

704.70

641.90

957.28

982.58

984.21

511.57

663.32

652.27

515.70

423.41

567.96

43

322.07

356.52

359.09

525.83

427.19

598.77

717.75

653.56

996.38 1,046.36 1,021.03

519.91

700.42

655.59

525.40

424.02

587.81

44

326.78

361.98

362.84

532.81

435.24

612.36

731.13

660.94 1,000.22 1,054.81 1,024.09

527.84

709.83

676.57

535.00

431.98

590.00

45

331.70

366.37

372.89

540.97

436.36

621.56

744.30

721.18 1,013.78 1,056.74 1,028.27

536.18

710.63

682.66

546.70

433.71

608.92

46

335.55

374.39

377.82

549.46

460.95

631.51

768.04

733.81 1,015.32 1,111.30 1,125.17

541.74

714.76

688.76

557.80

451.97

614.38

47

340.47

378.14

384.13

559.02

463.40

632.58

770.51

746.54 1,043.27 1,112.58 1,141.90

550.63

737.34

707.69

563.90

461.36

626.47

48

345.07

385.09

389.16

567.39

463.70

651.20

783.67

759.27 1,046.12 1,176.14 1,142.92

558.86

739.51

709.62

573.50

463.64

639.19

49

348.93

388.95

394.93

575.45

464.01

653.13

796.40

771.57 1,060.71 1,190.48 1,173.41

567.64

739.76

709.83

582.80

464.00

651.17

50

353.96

393.44

395.36

576.31

466.46

653.99

808.49

772.90 1,075.60 1,212.52 1,175.96

575.88

742.54

717.00

591.70

466.45

666.64

52

362.20

401.15

401.14

599.62

523.27

690.47

840.17

808.06 1,106.41 1,216.05 1,177.40

585.93

801.72

753.06

614.80

503.69

678.30

54

367.76

407.23

416.98

612.50

529.31

704.06

853.65

827.22 1,137.22 1,219.38 1,177.72

595.98

836.42

754.08

631.90

522.99

700.36

56

375.46

415.05

425.42

631.61

550.93

725.03

886.07

832.49 1,166.89 1,275.85 1,216.88

614.71

847.90

781.17

654.00

541.64

721.23

58

383.05

422.76

433.65

650.73

572.74

746.31

918.37

837.76 1,196.47 1,332.23 1,255.94

633.34

859.59

808.16

676.10

558.67

744.34

60

395.15

432.17

442.45

672.21

574.06

774.89

962.25

839.29 1,228.09 1,363.93 1,256.14

657.73

904.37

876.12

697.80

571.10

766.81

62

402.64

440.19

448.70

691.66

608.54

809.66

989.00

904.80 1,258.90 1,365.21 1,284.19

674.96

926.19

887.35

720.40

593.65

790.03

64

410.13

446.72

450.04

709.91

612.22

816.63 1,030.63

935.61 1,301.94 1,420.54 1,313.46

692.29

934.33

921.81

743.10

610.59

812.92

66

415.59

454.00

467.37

727.96

614.56

841.45 1,045.50

956.80 1,332.03 1,421.90 1,344.16

709.41

953.30

925.09

765.10

612.73

834.76

68

423.62

461.70

475.61

746.65

658.72

862.21 1,076.21

962.24 1,362.07 1,422.13 1,473.60

726.53 1,013.29

932.61

787.60

643.12

866.44

70

432.39

468.88

482.68

764.37

659.34

873.43 1,114.41 1,021.35 1,379.66 1,422.86 1,486.15

743.76 1,039.40

958.83

810.40

655.26

880.76

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 268 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Saver   81

Export

UPS Worldwide Saver ® Zones

481

482

484

401

402

403

404

405

406

407

408

409

411

412

413

420

421

72 Lbs. $436.77 $472.62 $484.49 $780.70 $686.87 $885.78 $1,135.59 $1,025.92 $1,423.12 $1,495.00 $1,520.42 $749.11 $1,044.15 $973.59 $829.50 $679.73 $905.04 448.54 484.28 488.45

798.19

689.73

915.60 1,157.31 1,026.62 1,461.77 1,496.16 1,552.65

776.82 1,092.58

998.74

849.50

689.70

930.05

76

454.75 491.88 498.40

800.56

715.75

945.77 1,159.13 1,127.98 1,469.23 1,559.35 1,610.89

794.05 1,116.65 1,064.11

856.50

712.89

954.76

78

458.93 498.30 502.15

826.12

718.60

949.21 1,192.19 1,129.15 1,498.08 1,571.29 1,618.04

811.17 1,141.05 1,085.94

875.20

718.58

979.55

80

464.27 504.51 520.02

835.03

747.77

987.50 1,220.33 1,176.89 1,526.84 1,622.12 1,618.34

828.39 1,153.03 1,108.42

895.70

733.08 1,004.25

82

469.09 510.71 526.33

863.29

750.84 1,009.76 1,241.95 1,198.62 1,545.10 1,631.49 1,703.10

830.32 1,176.90 1,117.18

911.60

750.79 1,005.95

84

473.37 516.81 531.68

878.53

804.38 1,014.79 1,263.45 1,199.79 1,566.11 1,674.01 1,712.90

831.92 1,179.48 1,132.27

927.40

768.88 1,033.53

86

478.61 523.34 532.43

892.17

809.89 1,057.16 1,285.18 1,241.84 1,569.28 1,678.72 1,714.03

868.31 1,179.93 1,147.68

943.40

784.09 1,054.18

88

483.96 529.12 533.28

909.46

810.40 1,059.09 1,306.79 1,253.82 1,591.31 1,760.90 1,777.87

885.00 1,248.37 1,162.77

959.20

793.98 1,077.71

90

489.31 535.22 547.95

915.80

812.14 1,083.59 1,328.30 1,285.17 1,650.68 1,765.96 1,828.47

898.48 1,261.42 1,177.96

975.10

806.73 1,099.44

92

494.45 541.09 556.29

928.36

842.73 1,104.43 1,350.13 1,288.49 1,651.51 1,766.19 1,828.57

912.06 1,295.98 1,193.16

990.90

817.84 1,126.90

94

499.80 548.05 558.95

947.80

843.46 1,123.39 1,371.74 1,291.22 1,652.01 1,771.26 1,830.91

928.33 1,319.63 1,208.35 1,006.90

831.52 1,148.84

96

505.15 554.47 566.14

963.70

857.19 1,150.14 1,393.36 1,350.23 1,652.51 1,860.14 1,833.76

946.41 1,332.90 1,223.75 1,022.70

850.76 1,168.55

98

510.39 558.45 568.90

971.35

898.52 1,173.43 1,407.91 1,371.96 1,653.02 1,975.22 1,862.83

956.58 1,367.25 1,228.68 1,038.60

875.27 1,189.43

100

512.87 563.86 569.45

971.86

969.37 1,175.64 1,408.50 1,391.16 1,653.74 2,012.49 2,096.53

957.60 1,383.34 1,229.36 1,058.90

920.37 1,193.72

105

538.51 586.94 597.98 1,020.61 1,017.86 1,234.48 1,478.89 1,460.79 1,736.48 2,125.36 2,201.37 1,005.51 1,451.13 1,290.85 1,110.90

966.20 1,240.57

110

564.26 614.82 626.31 1,069.15 1,066.34 1,292.57 1,549.38 1,530.32 1,819.21 2,227.97 2,306.10 1,053.32 1,519.14 1,352.24 1,162.90 1,012.45 1,250.54

115

589.80 642.81 654.84 1,117.80 1,114.73 1,351.09 1,619.77 1,599.84 1,901.84 2,327.15 2,410.94 1,101.23 1,586.82 1,413.74 1,214.70 1,057.77 1,290.08

120

615.44 670.69 683.27 1,166.33 1,163.22 1,409.83 1,690.15 1,669.37 1,984.47 2,428.25 2,515.77 1,149.14 1,654.29 1,475.23 1,266.40 1,103.60 1,341.60

125

641.08 698.79 711.70 1,214.98 1,211.61 1,469.42 1,760.65 1,738.89 2,067.20 2,527.00 2,620.61 1,196.84 1,722.94 1,536.62 1,319.00 1,149.44 1,393.45

130

666.73 726.67 740.34 1,263.52 1,260.20 1,527.51 1,831.04 1,804.78 2,149.94 2,625.65 2,725.34 1,244.75 1,791.91 1,598.22 1,371.70 1,195.78 1,431.08

135

692.37 754.55 768.67 1,312.06 1,308.69 1,586.13 1,901.42 1,872.28 2,232.47 2,726.22 2,830.29 1,292.55 1,859.70 1,659.50 1,423.60 1,242.23 1,467.55

140

717.91 782.54 797.10 1,360.60 1,357.07 1,644.98 1,971.70 1,941.70 2,315.10 2,824.65 2,935.02 1,340.47 1,928.46 1,720.89 1,476.30 1,288.37 1,515.68

145

743.66 810.43 825.53 1,409.14 1,405.56 1,704.56 2,042.31 2,009.08 2,397.93 2,922.76 3,039.96 1,388.38 1,997.32 1,782.38 1,529.00 1,334.61 1,564.34

150

769.09 837.67 853.95 1,457.78 1,425.26 1,762.44 2,112.59 2,087.81 2,480.56 3,052.22 3,144.69 1,436.18 2,066.29 1,843.88 1,581.70 1,352.17 1,612.68

Shipments of More Than 150 Pounds Zones

Price Per Pound

481

482

484

401

402

403

404

405

406

407

408

409

411

412

413

420

421

$5.13

$5.58

$5.69

$9.72

$9.50

$11.75

$14.08

$13.92

$16.54

$20.35

$20.96

$9.57

$13.78

$12.29

$10.54

$9.01

$10.75

Minimum 769.09 837.67 853.95 1,457.78 1,425.26 1,762.44 2,112.59 2,087.81 2,480.56 3,052.22 3,144.69 1,436.18 2,066.29 1,843.88 1,581.70 1,352.17 1,612.68 Rate

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

74

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 269 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

82

Export

UPS Worldwide Expedited® Guaranteed delivery by end of business day to more than 220 countries and territories. Delivery is guaranteed in two business days to Canada, three business days to Mexico, three to four business days to Europe and four to five business days to Asia and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

1 Lbs.

607/637

608/638 609/639

611/641 612/642

$71.31 $76.74 $71.67 $85.86 $76.92 $97.34 $93.30 $89.08 $111.22 $104.36

71

72

74 601/631 602/632 603/633 604/634 605/635

$97.47 $80.96

$96.86 $89.91

98.26

606/636

613/643

620

621

$81.85 $73.06

$76.18

2

75.96

84.30

78.60

88.44 110.72 114.16 105.82

132.87

129.17

125.32

92.04

106.67 103.02

96.70

88.44

93.83

3

82.97

91.52

89.82 113.14 100.58 124.17 129.43 121.59

158.72

153.51

142.50 108.52

121.96 116.22

111.35

97.26

104.85

4

88.13

98.83

92.98 130.87 112.21 138.97 143.70 135.66

185.29

191.36

173.31 121.63

135.66 127.58

125.40 104.32

117.40

5

99.04 114.02 106.71 151.61 118.89 160.44 163.08 157.81

203.34

219.91

198.45 144.09

153.42 148.77

144.10 116.80

127.00

6

102.59 117.26 116.80 160.37 132.82 170.40 176.93 172.64

238.89

244.21

228.14 155.43

171.19 162.03

155.43 129.70

152.21

7

106.65 121.98 126.75 170.52 142.20 182.68 192.36 187.83

261.54

272.64

238.99 166.75

185.34 181.43

166.76 138.49

158.32

8

112.64 126.06 137.20 179.70 144.49 194.27 203.28 202.28

297.69

279.75

269.29 173.71

204.30 189.90

173.71 144.49

181.17

9

113.95 130.61 141.43 182.28 153.57 206.28 216.09 217.51

321.51

312.09

308.66 179.42

218.87 198.64

182.25 153.57

192.96

10

115.57 135.01 142.76 183.01 159.44 217.26 224.33 219.18

329.88

313.01

310.25 179.73

229.20 204.26

193.20 159.44

205.19

11

116.59 135.33 151.69 187.56 166.27 220.22 225.67 222.20

340.08

331.30

321.82 181.74

235.83 208.21

203.65 166.27

208.88

12

117.51 136.26 158.01 188.45 168.67 221.70 226.14 222.36

347.68

338.71

333.60 183.34

236.12 209.82

209.20 168.67

220.35

13

130.67 154.33 163.72 212.44 179.38 239.91 278.62 243.07

398.48

364.57

369.81 210.33

256.03 254.08

225.70 179.38

240.19

14

135.10 159.14 163.98 222.84 186.42 257.28 293.47 284.68

425.45

389.64

400.51 214.75

284.44 271.86

233.95 186.42

251.28

15

139.58 166.31 169.49 227.35 192.53 264.73 310.11 296.56

432.54

420.01

415.61 228.61

301.81 281.68

243.65 192.53

253.10

16

146.04 170.77 174.84 249.18 201.82 276.95 323.24 316.26

449.99

445.58

416.68 230.00

322.19 293.91

257.05 201.82

269.34

17

147.24 171.76 180.29 250.35 208.75 285.01 335.26 321.41

474.87

463.24

421.88 242.82

333.53 305.14

266.30 208.75

286.87

18

151.09 175.95 187.69 250.81 217.17 292.97 341.77 332.23

506.65

474.40

454.98 244.06

340.02 307.58

272.05 217.17

298.56

19

154.95 180.24 197.84 251.68 224.41 305.76 353.43 342.16

525.16

500.07

493.18 257.29

357.91 318.92

283.30 224.41

308.10

20

158.80 184.64 204.31 251.83 231.70 305.88 354.06 343.05

526.89

518.45

496.45 266.30

365.76 325.90

291.15 231.70

318.17

21

167.29 194.40 207.37 256.74 239.00 320.98 359.01 344.64

538.26

524.57

512.72 267.39

366.08 331.67

303.10 239.00

328.41

22

171.25 198.33 207.68 266.05 246.29 321.36 359.71 347.38

554.99

532.81

523.88 267.50

368.06 332.00

311.25 246.29

337.79

23

174.68 202.31 208.39 274.76 252.00 322.16 364.37 351.08

555.25

536.95

540.35 267.81

373.53 332.91

319.35 252.00

338.17

24

178.17 202.94 212.78 279.33 253.17 323.65 364.98 354.32

558.16

571.83

544.13 268.93

374.24 333.75

324.70 253.17

343.96

25

181.71 208.42 216.00 281.79 259.20 325.00 367.40 356.84

563.05

588.56

553.36 271.38

377.61 336.45

332.20 259.20

358.16

26

185.14 214.71 228.69 331.47 271.36 400.25 441.61 400.31

611.15

630.93

593.44 318.55

438.69 388.70

342.90 271.36

371.94

27

188.61 226.92 229.21 348.19 279.03 425.32 453.39 407.70

627.26

659.17

615.93 333.72

449.44 410.07

348.20 279.03

372.04

28

195.48 228.37 235.68 360.78 286.43 436.06 469.85 447.34

637.62

677.43

638.22 338.37

478.89 419.25

360.20 286.43

385.50

29

198.70 228.87 236.80 362.87 292.19 444.12 485.30 463.21

670.66

705.19

658.57 350.13

495.62 461.43

364.25 292.19

398.84

30

199.01 238.55 244.81 363.13 298.05 451.95 498.96 469.99

675.96

721.17

660.71 361.10

509.69 471.58

371.35 298.05

408.54

31

203.41 238.61 248.58 367.40 306.93 454.97 514.84 476.02

719.36

739.42

682.70 368.33

510.66 471.74

383.20 306.93

421.19

32

207.86 248.41 250.11 372.83 312.38 463.14 520.18 480.65

733.95

744.45

685.91 375.63

513.12 472.34

387.15 312.38

432.77

33

212.26 253.42 251.64 376.85 318.25 478.62 530.33 482.72

740.27

761.72

689.58 384.21

533.23 484.97

394.70 318.25

438.13

34

216.66 254.11 257.26 377.94 323.30 486.52 540.43 483.91

741.66

763.51

690.35 395.61

552.58 489.61

402.30 323.30

443.87

35

221.05 258.21 257.82 378.15 329.17 487.31 551.77 484.70

743.59

763.77

690.65 402.95

564.13 492.31

410.70 329.17

455.39

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 270 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Expedited   83

Export

UPS Worldwide Expedited® Zones

36 Lbs.

71

72

74 601/631 602/632 603/633 604/634 605/635

606/636

607/637

608/638 609/639

611/641 612/642

613/643

620

621

$225.44 $262.84 $259.35 $378.40 $334.26 $487.57 $574.67 $485.20 $744.46 $770.26 $690.91 $409.86 $573.77 $524.29 $421.65 $334.26 $458.39 229.84 267.69 264.19 378.64 339.31 494.09 577.05 485.57

750.48

799.14

693.56 413.27

584.35 547.61

429.45 339.31

469.49

38

234.18 272.70 264.65 379.55 345.12 515.95 597.73 494.61

773.58

802.99

746.09 424.22

593.39 554.42

438.50 345.12

481.28

39

238.63 276.15 267.35 398.29 351.30 530.60 609.28 534.24

814.33

805.39

748.28 429.47

596.49 563.06

446.95 351.30

488.78

40

243.02 285.18 267.76 400.13 357.42 531.37 612.79 563.81

815.42

824.32

751.29 434.59

597.10 566.41

453.75 357.42

492.91

41

247.47 285.94 268.62 400.41 362.16 532.35 627.11 569.32

817.03

828.09

754.92 441.23

622.66 578.71

460.15 362.16

500.52

42

251.87 290.14 269.54 401.80 365.78 552.25 630.23 575.90

829.47

851.31

772.92 445.61

631.43 583.37

466.65 365.78

509.85

43

256.37 295.47 271.49 430.99 370.83 554.96 644.81 584.33

836.06

859.96

816.01 453.60

640.11 585.36

473.05 370.83

520.46

44

260.77 299.62 273.42 439.70 375.48 555.30 653.67 592.71

857.53

861.23

834.78 457.54

644.40 607.23

479.55 375.48

529.79

45

265.21 303.77 275.82 444.06 380.17 555.63 664.68 614.00

860.74

868.13

853.09 467.20

657.49 620.52

485.85 380.17

540.88

46

269.60 307.48 280.61 445.23 385.62 561.89 670.84 632.83

862.47

911.62

860.84 472.39

665.99 625.86

492.10 385.62

551.55

47

275.40 310.49 284.25 445.36 393.37 569.52 673.49 648.17

874.30

913.30

861.86 477.80

668.23 634.45

498.60 393.37

562.70

48

277.75 319.23 287.58 458.00 401.18 599.44 681.92 657.07

919.64

957.99

890.67 480.44

686.53 636.60

504.95 401.18

574.38

49

280.97 319.98 291.48 463.37 401.49 602.45 696.76 657.51

947.64

964.12

894.55 482.11

691.68 638.33

511.20 401.49

585.42

50

284.62 324.12 291.88 468.87 405.11 603.70 706.75 668.85

948.50

964.99

896.28 487.30

694.56 641.25

518.55 405.11

597.32

52

294.69 335.70 296.11 474.75 417.55 631.93 722.30 686.23

980.44

984.31

960.90 504.57

717.22 648.81

529.95 417.55

609.65

54

300.21 339.84 298.66 490.44 423.00 641.52 736.65 695.14

992.73 1,007.85

967.97 506.31

731.33 655.01

540.45 423.00

631.68

56

307.17 347.49 304.94 492.87 432.39 649.15 750.65 703.40

993.60 1,034.93

988.15 518.73

745.23 659.28

550.70 432.39

654.46

58

314.08 354.33 311.11 495.31 441.77 657.27 767.45 712.84

994.42 1,054.50

990.17 535.30

759.18 660.26

561.05 441.77

677.40

60

321.17 373.18 311.77 522.93 449.93 665.71 778.30 723.11

995.08 1,063.59

991.04 553.23

772.41 662.85

571.55 449.93

700.29

62

329.37 377.76 321.92 528.81 459.62 668.38 792.40 731.26 1,004.15 1,064.13

991.50 571.21

787.42 666.26

581.85 459.62

723.34

64

339.93 382.98 325.24 534.55 474.31 668.55 805.03 744.06 1,004.71 1,065.65

992.11 581.58

788.41 670.14

592.35 474.31

745.63

66

346.20 386.69 330.80 544.35 479.57 707.35 808.38 745.41 1,005.32 1,094.58 1,035.31 591.89

790.76 672.30

593.60 479.57

767.88

68

350.17 393.75 336.36 549.62 489.20 716.13 815.35 757.62 1,020.31 1,103.17 1,040.21 602.15

814.78 676.67

602.30 489.20

790.82

70

357.40 400.97 341.86 554.95 498.99 717.01 821.78 768.37 1,024.20 1,107.12 1,066.42 612.41

832.26 678.94

612.52 498.99

813.33

72

367.48 408.29 347.43 565.01 509.30 728.72 827.34 776.41 1,024.80 1,128.95 1,081.68 622.67

842.08 680.29

622.81 509.30

835.79

74

376.92 418.04 352.98 565.60 518.43 730.84 832.95 781.47 1,030.67 1,130.56 1,085.44 632.88

862.30 683.42

633.10 518.43

858.30

76

381.47 427.73 358.49 566.19 528.11 735.97 838.51 789.94 1,036.03 1,150.96 1,093.85 643.14

863.97 687.53

643.15 528.11

880.97

78

384.53 430.37 364.05 576.25 537.04 739.57 844.13 800.82 1,038.27 1,151.44 1,095.18 653.50

867.75 689.20

653.64 537.04

903.43

80

387.64 431.93 373.23 581.57 544.95 743.16 849.69 805.88 1,045.40 1,155.96 1,102.22 660.85

874.13 692.28

661.13 544.95

925.36

82

390.79 433.49 380.12 586.90 559.37 745.24 855.26 812.97 1,047.70 1,190.49 1,105.38 673.97

876.65 695.47

674.08 559.37

943.31

84

393.91 434.94 380.68 594.23 560.81 750.30 860.82 821.18 1,048.27 1,197.83 1,109.97 684.24

877.60 701.62

684.25 560.81

961.00

86

396.96 436.51 386.94 595.19 568.71 752.36 866.43 829.34 1,048.88 1,203.96 1,158.60 694.54

883.12 709.62

694.59 568.71

969.00

88

400.07 437.37 403.27 602.88 576.67 757.55 871.99 830.60 1,056.07 1,212.90 1,159.22 704.76

932.47 710.05

704.77 576.67

993.02

90

403.23 437.91 405.01 610.36 590.70 758.70 877.61 831.55 1,056.97 1,216.59 1,160.22 715.07

943.12 718.58

715.11 590.70 1,014.88

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

37

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 271 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

84

Export

UPS Worldwide Expedited® Zones

92 Lbs.

71

72

74 601/631 602/632 603/633 604/634 605/635

606/636

607/637

608/638 609/639

611/641 612/642

613/643

620

621

$406.40 $438.40 $410.72 $622.30 $592.48 $759.26 $883.17 $842.78 $1,069.15 $1,241.35 $1,204.10 $725.33 $950.21 $719.66 $725.38 $592.48 $1,036.70

94

409.45

438.99

412.04

635.58

600.38

759.75

888.78

846.72 1,069.70

1,257.62 1,217.47

735.53

950.91

728.52

735.59

600.38 1,058.40

96

412.62

439.53

420.96

642.01

608.34

760.25

894.35

852.50 1,070.20

1,272.13 1,220.01

745.85

967.64

737.04

745.95

608.34 1,070.20

98

413.74

440.12

422.01

642.51

616.30

760.75

899.91

858.49 1,071.67

1,282.39 1,224.91

754.72

972.44

746.06

755.03

616.30 1,071.67

100

414.25

440.66

454.42

643.01

621.84

761.25

904.57

873.82 1,120.54

1,298.17 1,226.07

763.04

991.47

758.95

763.08

621.84 1,120.54

105

434.98

462.74

477.13

675.23

652.95

799.31

949.77

911.97 1,176.54

1,359.70 1,281.45

800.84 1,038.43

783.66

800.85

652.95 1,158.11

110

455.66

484.71

499.84

707.29

684.06

837.32

994.91

950.28 1,232.54

1,423.60 1,342.79

838.28 1,075.37

806.92

838.28

684.06 1,166.53

115

475.74

506.79

522.56

739.51

715.12

875.38 1,040.16

976.56 1,287.10

1,485.39 1,403.93

874.20 1,132.57

832.88

874.55

715.12 1,216.05

120

496.42

528.81

545.27

771.57

746.18

913.39 1,085.41 1,017.23 1,343.00

1,546.11 1,464.60

911.52 1,181.44

866.71

911.60

746.18 1,264.91

125

517.10

550.78

567.93

803.79

777.35

951.51 1,130.66 1,069.65 1,398.89

1,596.68 1,525.42

947.93 1,225.95

901.79

948.01

777.35 1,304.23

130

537.78

572.86

590.10

835.84

808.41

991.31 1,175.80 1,087.12 1,454.84

1,659.56 1,586.61

978.15 1,270.46

941.23

978.55

808.41 1,343.60

135

557.92

594.89

612.75

868.07

839.47 1,027.09 1,219.65 1,116.96 1,509.41

1,707.21 1,647.28 1,014.20 1,304.51

980.74 1,014.66

839.47 1,380.57

140

578.60

616.91

635.47

900.12

870.58 1,063.41 1,264.74 1,150.59 1,565.25

1,771.71 1,708.73 1,050.32 1,350.27 1,016.68 1,050.32

870.58 1,427.75

145

599.22

638.94

658.12

932.02

890.68 1,098.42 1,308.85 1,159.33 1,621.14

1,836.85 1,769.71 1,085.51 1,396.09 1,050.46 1,085.87

890.68 1,474.16

150

619.90

660.96

680.78

962.57

918.07 1,138.12 1,352.91 1,166.42 1,677.04

1,901.29 1,830.59 1,120.54 1,441.74 1,088.45 1,121.48

918.07 1,519.91

Shipments of More Than 150 Pounds Zones

71

72

Price Per Pound

74 601/631 602/632 603/633 604/634 605/635

$4.13

$4.41

$4.54

Minimum Rate

619.90

660.96

680.78

$6.42

$6.12

$9.02

$7.78

607/637

$11.18

$12.68

962.57 918.07 1,138.12 1,352.91 1,166.42 1,677.04

Note: For additional information, refer to page 26.

DA I LY R AT E S

$7.59

606/636

608/638 609/639

$12.20

$7.47

611/641 612/642

$9.61

$7.26

613/643

620

621

$7.48

$6.12

$10.13

1,901.29 1,830.59 1,120.54 1,441.74 1,088.45 1,121.48

918.07 1,519.91

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 272 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard to Canada   85

Export

UPS® Standard to Canada* Guaranteed delivery to all Canadian provinces by end of day within two to seven business days. Rates include door-to-door delivery. Customs clearance is not included. For rates, see ups.com/cacustomsclearance. UPS will provide Customs Brokerage Services by UPS Supply Chain Solutions® unless a different broker is specified. Customs Brokerage charges will be billed to the importer unless otherwise indicated by the shipper.

51

52

53

54

55

56

1 Lbs.

$18.26

$18.97

$19.31

$28.58

$29.88

$30.00

2

19.75

20.38

20.66

30.07

31.18

31.52

3

20.37

21.47

22.09

31.52

32.67

32.96

4

21.81

22.64

23.50

32.91

33.85

34.17

5

23.14

23.83

24.40

33.63

35.14

35.43

6

24.31

25.14

25.93

35.29

36.87

37.16

7

25.42

26.10

27.35

35.85

37.20

37.95

8

26.59

27.40

28.36

37.13

38.78

39.48

9

27.69

28.30

29.44

37.62

39.35

40.68

10

28.85

29.49

30.68

38.85

40.51

42.02

11

29.46

30.11

31.88

40.34

42.19

43.73

12

30.46

31.25

32.92

41.45

43.24

45.04

13

31.69

32.61

34.21

42.79

45.03

46.99

14

32.06

33.27

34.73

43.03

45.75

48.11

15

33.04

34.44

36.04

44.39

46.32

48.81

16

34.13

35.33

37.27

45.92

48.42

50.91

17

35.05

36.33

38.05

47.22

49.72

52.42

18

36.30

37.67

39.34

48.63

51.34

53.86

19

37.44

38.67

40.57

50.05

52.52

55.48

20

38.36

39.84

41.70

51.40

54.10

56.93

21

39.29

40.48

42.57

52.81

54.93

58.00

22

40.48

41.58

43.86

54.34

56.39

59.73

23

41.47

42.58

44.79

55.70

57.55

60.94

24

42.55

43.46

45.84

57.06

59.06

62.67

25

43.37

44.52

46.65

58.42

60.11

63.82

26

44.39

45.34

47.65

60.05

61.60

65.03

27

45.65

46.61

48.93

61.51

63.15

66.69

28

46.73

47.61

50.19

63.03

64.93

68.30

29

47.82

48.99

51.42

64.50

66.42

70.34

30

48.91

50.04

52.68

65.97

68.04

72.07

31

49.83

50.98

53.90

67.55

69.81

73.67

32

50.91

52.19

55.01

69.06

71.30

75.49

33

52.17

53.47

56.29

70.54

72.97

77.22

34

53.15

54.69

57.55

72.00

74.45

79.03

35

54.17

55.90

59.04

72.98

76.01

80.82

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 74. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package.

DA I LY R AT E S

Determining the Rate

Zones

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 273 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

86

Export

UPS® Standard to Canada* Zones

51

52

53

54

55

56

$55.16

$56.95

$59.71

$74.67

$77.67

$82.04

37

56.41

58.28

61.08

76.18

79.33

83.78

38

57.43

59.44

62.34

77.49

80.83

85.44

39

58.74

60.71

63.23

78.74

82.44

85.84

40

59.72

61.98

64.75

80.26

84.03

87.71

41

60.76

63.21

65.79

81.61

85.58

89.45

42

61.73

64.35

66.89

82.82

87.31

91.17

43

62.87

65.35

68.10

84.23

88.92

91.32

44

63.68

66.34

68.89

85.31

90.35

92.96

45

64.88

67.51

70.19

86.89

92.02

94.91

46

65.92

68.73

71.46

88.14

93.56

95.96

47

66.94

69.83

72.56

89.49

95.28

98.08

48

67.82

70.95

73.56

90.85

97.00

99.82

49

68.96

71.94

74.55

92.11

98.00

101.08

50

70.10

73.09

75.86

93.57

99.83

102.77

52

72.23

74.87

77.80

95.54

102.12

105.88

54

74.24

76.53

79.74

97.38

105.09

108.10

56

75.98

78.08

81.47

99.40

107.93

111.16

58

77.58

79.20

84.59

101.41

110.80

114.06

60

79.18

84.02

85.19

103.20

113.09

116.34

62

80.78

84.33

86.51

105.43

115.89

119.34

64

81.98

84.63

86.98

107.38

116.57

121.02

66

83.18

84.73

87.45

109.13

119.12

123.68

68

83.85

85.34

87.75

111.08

119.56

126.57

70

85.10

86.39

89.45

113.31

120.77

128.22

72

87.12

88.59

91.15

115.16

123.33

132.18

74

88.48

88.87

93.25

117.33

125.95

135.99

76

89.72

90.86

95.05

120.05

128.90

139.95

78

89.94

91.79

95.85

120.75

130.00

141.85

80

91.08

93.84

97.55

123.63

132.84

145.25

82

91.52

95.30

98.00

125.91

135.22

148.09

84

92.34

96.71

99.45

128.15

137.37

150.86

86

92.66

98.16

100.80

131.02

139.94

153.54

88

93.75

99.68

102.30

133.20

142.51

156.42

90

94.39

100.28

103.45

135.32

144.77

159.04

36 Lbs.

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 274 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard to Canada   87

Export

UPS® Standard to Canada* Zones

52

53

54

55

56

$100.99

$104.85

$137.87

$147.39

$161.76

94

95.65

102.21

106.05

140.04

149.74

164.38

96

96.41

102.76

107.85

142.38

152.11

167.11

98

97.01

102.98

111.10

144.88

154.67

169.68

100

97.50

103.52

113.80

146.95

156.98

172.55

105

98.83

105.15

115.05

148.84

159.84

178.86

110

102.36

110.20

119.30

155.20

166.98

186.31

115

105.46

114.89

124.75

161.31

174.07

193.96

120

108.25

118.60

129.75

167.42

180.80

201.40

125

110.78

123.10

135.25

173.52

187.79

208.70

130

113.04

126.30

139.80

179.67

193.86

215.14

135

115.51

129.90

151.40

184.58

198.02

221.09

140

117.88

132.75

155.90

190.52

204.08

228.11

145

120.15

135.95

160.20

196.95

208.40

233.05

150

122.62

139.10

164.70

202.94

213.85

239.80

52

53

54

55

56

Shipments of More Than 150 Pounds Zones

51

Shipments of 151 to 199 Pounds

Price Per Pound

$0.81

$0.95

$1.10

$1.36

$1.43

$1.62

Minimum Rate

122.62

139.10

164.70

202.94

213.85

239.80

Price Per Pound

$0.76

$0.95

$1.07

$1.33

$1.41

$1.61

Minimum Rate

161.19

185.07

218.90

270.64

284.57

318.40

Price Per Pound

$0.63

$0.89

$1.04

$1.30

$1.38

$1.56

Minimum Rate

379.24

474.05

533.93

663.67

703.59

803.39

Shipments of 200 to 499 Pounds

Shipments of 500 Pounds or More

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

DA I LY R AT E S

Determining the Rate

51

$95.00

92 Lbs.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 275 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

88

Export

UPS® Standard to Mexico* Guaranteed delivery to all of Mexico by end of day within four to eight business days. Rates include routine, in-house, customs clearance. Customs clearance by UPS Supply Chain Solutions® is required.**

Zones

32

33

34

35

36

37

38

1 Lbs.

$45.31

$45.93

$46.99

$47.04

$47.50

$47.73

$47.81

2

48.32

49.52

49.94

50.73

50.84

51.22

51.36

3

51.99

53.43

53.70

54.09

54.20

55.07

55.20

4

54.76

55.15

55.51

55.89

56.16

57.87

58.11

5

55.04

56.41

56.80

57.82

58.66

59.93

60.12

6

58.61

58.92

59.24

60.23

62.30

62.33

62.44

7

59.86

60.22

60.61

61.52

62.35

63.97

64.25

8

60.04

61.46

61.67

62.77

63.68

67.60

67.69

9

62.22

63.78

63.85

64.11

65.80

68.52

70.46

10

63.88

65.39

65.49

65.76

67.40

70.07

72.05

11

66.88

67.17

67.37

68.61

70.58

73.35

75.28

12

67.55

69.18

69.30

69.50

71.12

73.69

75.72

13

69.36

70.99

71.16

71.38

72.97

75.53

77.58

14

72.49

72.86

73.08

73.18

74.73

78.89

79.65

15

72.94

74.81

75.00

76.06

77.02

79.78

82.27

16

73.37

75.31

75.64

76.63

77.88

82.34

83.37

17

75.15

77.26

77.50

78.69

80.29

84.17

85.98

18

75.87

78.32

78.51

79.11

81.58

84.66

87.59

19

76.05

78.58

78.92

79.53

81.80

84.94

88.05

20

76.79

78.71

79.06

82.29

83.24

86.43

89.79

21

81.03

82.48

82.74

82.83

85.82

89.14

92.63

22

83.47

85.08

85.49

87.56

88.55

92.07

95.80

23

85.49

87.18

87.62

89.78

91.03

94.55

98.48

24

87.56

89.18

89.91

92.10

93.40

97.21

101.23

25

87.74

89.53

90.18

94.11

95.52

99.32

103.75

26

90.93

92.68

93.40

95.84

97.57

103.04

106.01

27

92.61

94.42

94.87

96.02

99.64

103.58

108.32

28

93.72

96.21

97.08

99.71

104.74

106.83

110.82

29

93.87

97.10

98.71

99.84

105.06

107.85

113.55

30

94.14

97.61

99.34

100.09

105.58

108.36

114.27

31

94.31

97.97

99.40

100.21

105.85

108.77

114.60

32

94.81

98.10

100.09

100.92

106.34

110.62

116.56

33

96.55

100.07

102.11

104.30

108.62

112.94

119.16

34

97.96

100.20

103.72

104.88

110.48

114.94

121.37

35

99.62

104.02

105.49

106.68

112.46

117.04

123.64

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season. **In cases where the shipment cannot be imported, the shipment will be automatically returned to the exporter.

Notes: – For additional information, refer to pages 26 and 74. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 276 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard to Mexico   89

Export

UPS® Standard to Mexico* Zones

36 Lbs.

32

33

34

35

36

37

38

$101.33

$105.75

$107.54

$110.80

$114.59

$119.26

$126.06

37

106.12

108.60

110.57

113.69

117.04

121.32

127.50

38

109.04

111.51

113.43

115.78

119.95

124.25

130.44

39

110.11

112.79

113.96

116.20

121.85

126.12

132.29

40

110.29

113.56

114.51

117.75

123.23

127.56

133.79

41

112.18

117.08

118.83

119.62

125.25

129.62

135.86

42

114.05

118.33

119.15

121.48

127.10

131.43

137.49

43

115.15

118.66

119.48

124.94

128.23

132.52

138.67

44

116.89

120.13

122.64

125.81

128.89

133.23

139.45

45

117.61

121.15

122.95

126.14

129.29

133.64

139.87

46

119.56

121.30

123.87

126.27

130.15

134.51

140.64

47

121.38

123.83

125.81

126.54

132.02

136.36

142.50

48

121.49

124.98

126.80

128.35

133.86

138.21

144.36

49

122.83

125.28

127.11

130.06

135.63

139.91

146.03

50

124.15

126.59

128.45

131.48

136.94

141.27

147.37

52

127.02

129.08

131.91

134.00

140.11

143.55

149.68

131.01

133.55

136.77

138.55

144.56

145.68

150.22

134.66

136.44

140.75

140.95

148.93

149.17

154.93

58

136.02

138.02

141.53

143.48

151.03

152.74

158.50

60

139.06

141.28

143.38

146.82

154.01

156.01

161.83

62

142.02

144.33

146.38

149.80

156.07

158.99

164.80

64

147.07

148.98

149.53

152.84

158.55

164.36

169.49

66

147.38

149.62

151.86

155.79

161.49

167.23

172.37

68

150.09

152.47

154.72

158.63

164.28

169.94

175.21

70

153.18

155.37

159.30

161.59

167.17

172.89

178.05

72

156.08

158.25

160.71

164.43

170.17

175.74

180.80

74

159.84

164.14

164.60

167.38

172.87

178.59

183.64

76

160.62

164.50

165.22

170.08

175.72

182.40

186.85

78

162.32

164.59

170.58

173.04

177.36

184.08

188.58

80

163.71

165.99

171.50

173.42

178.89

185.57

190.10

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

DA I LY R AT E S

Determining the Rate

54 56

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 277 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

90

Export

UPS® Standard to Mexico* Zones

82 Lbs.

32

33

34

35

36

37

38

$165.57

$167.72

$172.29

$175.02

$180.46

$187.17

$191.57

84

168.26

170.53

172.65

177.74

183.16

189.67

194.19

86

171.10

175.95

177.67

181.22

185.86

192.47

196.86

88

173.75

176.07

178.16

182.95

188.42

194.97

199.32

90

176.47

178.76

180.93

185.64

191.06

197.88

201.89

92

178.51

185.10

185.31

187.75

192.98

199.81

203.96

94

181.50

186.11

188.12

190.38

195.57

202.37

206.52

96

183.95

186.36

188.45

192.50

197.50

204.27

208.43

98

186.40

188.06

190.63

194.47

199.35

206.05

210.42

100

189.27

190.41

193.34

196.79

201.64

208.38

212.78

105

196.48

197.89

200.39

203.74

208.45

215.11

219.46

110

204.33

205.49

207.44

210.70

215.38

222.17

226.76

115

210.18

211.49

213.64

216.61

221.40

228.29

232.86

120

216.23

217.60

219.71

222.45

227.52

234.51

239.18

125

222.44

223.66

226.00

228.35

233.44

240.44

245.19

130

228.43

229.92

232.22

234.42

239.38

246.51

251.27

135

234.46

236.27

238.61

240.35

245.38

252.45

257.14

140

240.67

242.76

245.09

246.68

251.62

258.42

263.33

145

247.31

249.58

252.10

253.21

258.11

264.86

269.92

150

253.73

256.48

259.03

259.71

264.74

271.31

276.42

34

35

36

37

38

Shipments of More Than 150 Pounds Zones

32

33

Shipments of 151 to 199 Pounds

Price Per Pound

$1.69

$1.71

$1.73

$1.73

$1.76

$1.81

$1.84

Minimum Rate

253.73

256.48

259.03

259.71

264.74

271.31

276.42

Price Per Pound

$1.63

$1.65

$1.67

$1.68

$1.71

$1.75

$1.80

Minimum Rate

336.62

340.27

343.65

344.55

351.23

359.94

366.72

Shipments of 200 Pounds or More

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 74.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 278 of 367 ups.com® 1-800-PICK-UPS®

Shipment Pricing  91

Import

Shipment Pricing UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, UPS Worldwide Express®, UPS Worldwide Express Freight®, UPS Worldwide Saver®, UPS Worldwide Expedited®, UPS 3 Day Select® from Canada and UPS® Standard Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates for each package in a shipment. What Qualifies 1. The shipment consists of multiple packages, using the same service, shipped on the same day to a single consignee.

What Does Not Qualify Shipment pricing does not apply to UPS Express® Envelopes, the UPS 10 KG Box® or the UPS 25 KG Box®; they are each considered separate shipments. Rates Rates are based on the total billable weight of all packages in the shipment. Compare each package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-package shipments, total the billable weight of all packages in the shipment. Refer to pages 16 and 17 for instructions on calculating dimensional weight. If the payer of the shipping charges is located in the origin country, the ship­ ment will be charged the export rate (Origin Country Export Rates). When

Unless otherwise specified at the time of shipping, shipping charges are billed to the shipper. In the event of nonpayment by consignee or third party, the charges are billed to the shipper. Refer to page 110 for more information on billing options.

To determine the rate for a shipment weighing more than 150 pounds, multiply the total weight (rounded to the next whole pound) by the appro­ priate price per pound as shown under the shipment weight designations above 150 pounds. The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater. For a multiple-package UPS Standard shipment, the minimum charge will be based on an average weight of 15 pounds per package. All rates for UPS international services, except UPS® Standard from Canada, include routine, in-house, customs brokerage. For more information on customs brokerage for import shipments, refer to pages 128 to 132.

For shipments weighing 150 pounds or less, locate the rate for the total weight of the shipment on the appropriate rate chart. Useful Information – International Shipping Import/Export Support Information on international shipping and trade

Visit ups.com/international

Shipping Forms Import/export documents

Visit ups.com/intl_forms

UPS Paperless Invoice Send Commercial Invoices and other customs documents electronically, saving time and paper

Visit ups.com/paperlessinvoice

UPS TradeAbility® Harmonizer, landed cost and compliance tools

Visit ups.com/tradeability

International Customer Service Assistance with international shipments

Call 1-800-782-7892

UPS Import Control® Take control of your imports

Visit ups.com/importing

®

Determining the Rate

2. For shipments processed with WorldShip®, UPS® Internet Shipping, UPS CampusShip®, the UPS® Developer Kit or a UPS Ready® solution that supports full international service, or a UPS Worldwide Services Waybill. Note: For shipments processed with UPS Developer Kit – Shipping API, in order to obtain the best rate, customers are responsible for aggregating ship­ ments for shipment pricing prior to requesting labels (UPS Developer Kit – Shipping API does not run End of Day).

the payer of the shipping charges is located in the destination country, the shipment will be charged the import rate (Destination Country Import Rates). If the destination country does not have import rates, the shipment will be charged the export rate (Origin Country Export Rates). When the payer of the shipping charges is located in a third country (neither origin nor destination country), the shipment will be charged the Origin Country Export Rates, except as otherwise agreed to by UPS and the contracting party.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 279 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

92

Import

UPS Worldwide Express® UPS Worldwide Express Plus® Guaranteed delivery by 8:00 a.m. or 8:30 a.m. on the next business day from Canada and one to two business days from Asia, Europe and Latin America. Delivery from more than 185 countries and territories. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®. Add $40.00 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment.

UPS Worldwide Express NA1® Overnight delivery to all 50 states and Puerto Rico from select cities in Germany and the United Kingdom. Guaranteed delivery by 10:30 a.m. where UPS Worldwide Express is available. UPS Worldwide Express rates apply, which include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions. Service requires an early pickup at origin.

UPS Worldwide Express Guaranteed delivery by 10:30 a.m. or 12:00 p.m. from more than 185 countries and territories. Delivery is guaranteed on the next business day from Canada and Mexico and one to two business days from Asia, Europe and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions.

Letter/Document Zones

Letter*

91

94

951

952

953

954

955

956

957

958

959

961

962

963

970

971

$49.71

$44.81

$77.80

$61.89

$87.16

$64.01

$87.78

$59.75

$84.57

$89.61

$61.88

$68.42

$55.45

$75.50

$60.14

$59.75

1 Lbs.

70.30

51.59

96.20

77.28

116.34

83.39

114.56

76.68

105.99

117.63

87.74

84.11

72.48

98.60

76.02

76.68

2

72.59

52.71

97.54

78.31

117.17

86.60

144.93

95.77

125.15

147.19

90.44

99.85

79.67

114.10

77.38

95.77

3

95.32

67.83

135.68

109.93

162.95

126.92

220.59

128.75

176.31

210.09

129.04

127.63

121.50

150.00

106.79

117.15

4

103.98

74.28

151.73

122.32

181.08

139.58

250.91

147.19

196.02

252.02

145.91

144.06

140.11

166.00

121.45

135.84

5

114.48

80.27

171.42

133.74

198.22

154.62

284.29

168.21

223.46

284.41

159.11

167.34

154.02

182.60

133.74

152.43

6

127.46

86.27

185.76

145.81

217.94

168.58

323.09

186.80

243.83

318.25

174.26

181.25

171.37

200.40

145.81

165.73

7

132.55

91.75

195.57

157.67

235.42

183.19

355.63

202.92

266.04

350.32

188.15

194.89

187.57

218.60

156.97

181.67

8

143.04

94.90

208.29

171.30

250.10

198.44

389.44

222.36

287.28

381.88

203.84

212.26

202.63

236.00

170.55

194.52

9

150.07

100.79

219.74

180.22

267.68

213.92

421.35

240.95

305.79

412.92

219.85

228.98

218.63

251.30

179.22

210.35

10

158.94

105.63

230.45

193.75

284.08

231.55

455.69

258.46

327.90

454.28

235.95

245.71

234.21

269.40

193.57

221.78

952

953

954

955

956

957

958

959

961

962

963

970

971

$84.87 $144.91 $104.45

$152.99

$97.43 $131.30

$84.87

$92.43

Non-document Zones

91

1 Lbs.

$81.36

94

951

$55.49 $125.52

$95.64 $144.62 $151.97 $103.98 $111.61

2

92.08

63.06

142.86

102.07

165.88

123.30

187.85

114.74

171.62

184.55

123.17

130.74

112.34

149.00

102.07

107.21

3

102.68

70.31

157.20

113.82

183.01

142.45

221.76

133.52

193.98

219.54

139.49

147.63

127.67

165.40

113.82

121.66

4

112.63

76.09

175.91

125.78

209.06

161.64

256.10

153.62

219.53

253.06

154.23

164.42

142.76

181.70

125.78

137.70

5

122.59

82.39

189.62

137.52

226.12

179.86

289.49

173.46

241.76

286.39

168.33

181.17

156.93

197.60

137.52

152.10

6

132.98

87.76

204.06

148.22

241.44

198.28

322.67

191.31

261.74

318.66

183.48

198.57

173.19

213.20

148.22

164.19

7

138.39

92.59

215.38

159.56

256.55

216.61

356.48

210.32

281.72

355.62

197.58

213.93

188.92

229.20

159.56

179.36

8

147.26

97.32

226.61

170.77

275.51

232.09

392.30

227.01

304.71

382.20

210.20

230.26

204.65

244.30

170.77

192.33

9

155.70

102.78

237.93

181.79

294.68

247.57

424.32

244.13

324.78

422.26

223.56

244.98

220.60

257.70

181.79

206.50

10

166.52

108.57

248.32

192.81

311.77

263.25

457.81

260.93

346.90

466.17

237.44

258.85

236.43

272.80

192.81

218.70

*The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express® Envelope.

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 280 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express   93

Import

UPS Worldwide Express® Non-document Zones

11 Lbs.

91

94

951

952

953

954

$174.37 $111.93 $259.44 $203.30 $329.07 $277.31

955

956

957

958

959

961

962

963

970

971

$482.40 $273.63 $364.38 $479.46 $250.38 $272.73 $251.44 $285.60 $203.30 $228.93

12

176.97

115.21

268.54

209.72

343.06

285.69

501.29

286.76

383.81

496.44

258.24

279.03

266.44

299.80

209.72

235.01

13

187.80

122.86

280.32

224.49

369.29

307.01

536.04

299.46

404.95

532.71

275.71

292.79

282.18

313.90

224.49

249.92

14

198.19

126.65

290.61

234.56

378.56

321.46

561.70

312.38

424.27

559.79

289.06

306.87

297.39

328.20

234.56

264.97

15

205.02

131.37

300.17

244.94

393.82

339.08

586.82

331.17

443.15

586.99

299.34

319.99

312.71

343.30

244.94

277.94

16

210.87

137.58

309.41

254.91

410.95

349.95

605.75

342.30

464.62

609.00

309.73

331.31

328.44

357.80

254.91

294.09

17

218.34

141.99

319.80

264.98

426.62

365.56

631.16

350.20

483.50

633.18

319.59

341.87

343.24

372.30

264.98

304.75

18

224.62

146.41

329.26

274.95

442.82

378.54

649.64

361.21

501.52

653.42

326.38

351.68

358.35

386.30

274.95

319.26

19

230.90

148.83

338.61

284.80

468.56

392.68

673.89

370.51

520.84

677.71

337.40

362.67

373.46

401.10

284.80

331.13

20

238.05

153.03

346.71

294.87

476.24

410.51

697.52

381.84

534.65

697.74

346.84

375.58

390.03

413.10

294.87

344.10

21

242.60

157.54

357.31

304.52

502.40

420.95

726.63

393.15

557.74

719.96

355.10

386.04

403.05

427.40

304.52

355.31

22

248.55

161.86

365.31

314.70

508.11

434.45

746.24

403.73

576.41

752.76

362.73

396.82

415.97

441.50

314.70

366.08

23

254.40

166.90

374.46

323.82

522.78

446.14

763.20

417.06

590.54

759.81

371.42

406.31

429.31

455.50

323.82

380.69

24

258.84

172.72

384.95

333.59

540.91

456.29

771.75

426.79

608.88

770.64

375.04

409.06

448.48

466.00

333.59

391.57

25

263.93

174.17

392.20

336.28

551.25

466.76

785.41

432.02

622.91

787.77

380.66

416.30

457.55

478.20

336.28

396.86

270.21

181.72

401.89

352.99

570.60

492.47

811.37

451.66

646.22

813.16

397.50

433.95

472.34

493.10

352.99

414.11

274.65

186.66

412.38

362.85

588.11

507.21

829.18

460.34

663.05

831.02

408.42

446.65

485.26

506.00

362.85

424.77

28

280.72

191.70

421.52

372.40

612.41

520.04

846.58

469.64

679.67

848.67

416.79

456.03

497.56

518.60

372.40

434.98

29

286.03

196.64

429.22

381.84

627.42

533.93

873.44

481.17

694.67

866.42

426.23

466.28

514.96

530.00

381.84

445.20

30

291.55

201.48

438.25

391.38

632.71

547.70

890.18

491.23

709.34

886.66

435.02

475.99

523.92

541.20

391.38

454.98

31

296.96

206.42

447.39

400.19

643.96

561.38

907.89

501.91

722.29

904.62

446.05

486.55

536.11

551.00

400.19

464.32 474.11

32

302.31

210.62

454.77

408.90

664.91

574.52

925.48

512.92

733.40

922.27

460.04

498.71

546.33

559.60

408.90

33

307.61

211.67

460.69

417.61

675.22

589.52

950.57

525.40

744.30

937.52

468.52

506.82

559.77

567.80

417.61

482.02

34

316.27

216.40

468.07

426.31

679.90

598.50

951.09

533.44

754.33

955.27

478.06

514.83

572.01

576.50

426.31

491.69

35

319.94

222.92

476.69

434.91

695.44

613.36

968.10

543.60

763.18

972.81

478.38

521.34

593.71

585.30

434.91

499.60

36

323.63

224.08

484.59

443.73

705.96

624.68

985.53

553.86

772.14

990.67

490.57

534.67

601.24

591.80

443.73

510.59

37

327.09

228.17

492.17

452.43

709.19

636.53

1,002.54

564.76

780.77 1,008.41

501.91

544.06

602.49

600.50

452.43

520.59

38

331.10

232.27

499.76

461.03

722.02

650.63

1,019.97

575.24

790.37 1,035.20

508.27

554.42

613.74

611.70

461.03

529.28

39

335.74

236.58

507.14

469.85

729.89

663.23

1,047.81

586.13

799.44 1,044.02

520.99

568.82

630.10

620.30

469.85

538.62

40

338.89

240.68

514.62

478.56

740.34

676.58

1,064.77

595.76

808.18 1,061.77

528.09

579.27

636.25

626.80

478.56

547.74

41

344.08

244.67

521.89

486.94

761.19

689.08

1,077.30

605.92

825.33 1,079.41

539.97

589.19

650.00

635.40

486.94

556.64

42

346.89

248.98

529.27

495.55

770.77

702.00

1,089.06

616.29

834.18 1,100.28

546.64

597.94

658.76

644.00

495.55

565.88

43

351.75

253.08

536.43

503.52

777.44

724.75

1,106.49

626.55

844.11 1,115.02

557.03

607.87

670.01

652.80

503.52

575.11

44

354.90

260.44

543.82

512.85

780.81

733.51

1,136.21

637.76

852.63 1,135.99

579.08

617.58

681.16

663.80

512.85

583.68

45

358.79

261.69

551.08

520.30

792.55

746.96

1,140.30

648.13

862.34 1,150.42

587.77

626.86

711.10

672.60

520.30

593.02

46

363.88

269.05

558.36

531.32

802.14

758.89

1,168.86

658.71

878.96 1,179.17

591.37

636.68

718.94

681.30

531.32

600.93

47

367.88

270.00

563.55

539.61

811.10

771.92

1,185.45

668.24

888.89 1,185.92

594.55

646.81

719.89

687.30

539.61

609.29

48

371.01

274.00

573.11

547.16

823.91

784.70

1,202.46

679.02

898.27 1,203.77

599.32

659.51

737.97

698.60

547.16

619.07

49

374.81

283.25

578.00

553.56

833.40

798.75

1,220.21

689.50

907.01 1,221.52

606.11

668.90

743.20

704.60

553.56

626.54

50

379.24

284.51

587.55

562.47

846.30

811.85

1,253.98

698.91

916.94 1,268.53

616.60

681.70

750.52

716.00

562.47

636.10

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

26 27

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 281 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

94

Import

UPS Worldwide Express® Non-document Zones

52 Lbs.

91

94

951

952

953

954

955

956

957

958

959

961

962

963

970

971

$390.06 $291.86 $602.10 $578.41 $865.31 $838.80 $1,281.33 $716.26 $942.62 $1,286.91 $637.69 $698.35 $788.37 $730.70 $578.41 $649.62

54

399.48

302.78

614.34

596.25

876.74

865.85

1,321.19

735.09

964.95 1,343.38

661.76

719.04

819.83

747.90

596.25

667.86

56

408.88

312.03

629.00

612.71

895.58

891.84

1,355.85

755.83

987.07 1,362.17

680.42

738.68

839.70

765.87

612.71

685.66

58

418.50

323.18

644.08

628.75

914.52

917.40

1,391.14

776.25 1,008.22 1,381.26

699.29

758.42

856.65

783.29

628.75

703.25

60

427.82

334.32

658.62

644.93

933.47

943.06

1,421.99

795.41 1,028.83 1,416.77

722.07

778.17

903.28

802.90

644.93

720.95

62

436.47

343.25

678.68

660.66

951.58

967.61

1,457.39

813.92 1,049.66 1,452.16

745.92

797.91

918.23

816.00

660.66

739.41

64

446.43

357.13

688.55

681.43

969.90

996.44

1,502.55

832.44 1,071.99 1,487.77

764.79

817.75

943.22

835.20

679.13

757.54

66

455.41

361.12

706.52

692.13

991.77 1,019.64

1,540.61

844.28 1,092.49 1,532.40

781.43

837.38

956.09

848.20

690.57

762.59

68

465.80

375.63

716.07

707.97 1,006.55 1,042.51

1,574.52

869.57 1,113.43 1,558.66

790.66

857.23

997.28

864.40

706.95

779.08

70

477.38

386.56

729.90

723.71 1,028.62 1,062.73

1,620.51

892.10 1,134.25 1,594.27

834.22

876.86 1,024.67

883.80

723.22

810.84

72

487.33

396.96

750.89

739.44 1,043.09 1,090.29

1,635.44

916.75 1,156.26 1,629.76

844.29

901.61 1,042.55

900.10

739.44

844.68

74

496.85

405.68

757.43

755.28 1,061.20 1,117.20

1,702.98

939.71 1,175.68 1,665.26

861.03

915.49 1,070.05

916.20

755.28

860.62

76

506.26

415.77

771.15

771.01 1,079.52 1,143.17

1,738.75

944.48 1,202.35 1,700.76

881.92

944.09 1,102.25

933.30

771.01

865.46

78

516.11

421.03

784.97

795.46 1,097.74 1,169.13

1,757.48

957.71 1,219.81 1,753.48

891.99

976.95 1,127.56

945.00

793.30

872.50

80

517.91

431.33

795.88

802.59 1,121.27 1,195.20

1,794.09

981.72 1,241.07 1,771.76

935.88

992.10 1,155.11

964.70

802.59

890.63

82

530.16

442.05

811.67

816.85 1,129.80 1,221.69

1,838.80

992.09 1,262.33 1,801.34

940.64 1,007.35 1,180.68

977.20

816.85

908.65

84

538.06

450.14

824.55

822.83 1,139.17 1,246.06

1,873.93 1,002.46 1,283.58 1,874.84

963.01 1,020.37 1,182.57

997.20

822.83

925.80

86

547.81

466.01

834.32

837.21 1,149.69 1,270.95

1,878.50 1,012.72 1,306.13 1,882.52

979.43 1,037.34 1,215.48 1,002.30

837.21

943.61

88

555.36

466.75

855.29

852.21 1,159.89 1,288.22

1,912.16 1,024.68 1,339.80 1,915.94

991.95 1,049.72 1,234.86 1,007.50

852.21

961.08

90

562.38

477.26

868.40

853.47 1,178.00 1,298.17

1,958.36 1,045.51 1,361.25 1,963.89 1,003.93 1,070.20 1,269.97 1,019.70

853.47

975.36

92

570.83

487.98

884.60

861.54 1,183.77 1,309.34

1,983.24 1,063.29 1,383.14 1,979.15 1,035.31 1,102.32 1,288.88 1,047.50

861.54

989.43

875.08 1,003.94

94

578.62

497.12

889.07

875.08 1,187.97 1,316.01

2,009.28 1,073.55 1,394.25 1,986.83 1,048.66 1,107.44 1,296.75 1,061.12

96

586.19

506.06

900.08

883.67 1,198.16 1,323.92

2,031.12 1,086.77 1,421.15 2,031.89 1,051.20 1,119.81 1,314.39 1,064.40

883.67 1,022.18

98

595.56

516.46

916.91

911.90 1,202.46 1,335.21

2,070.60 1,094.92 1,446.19 2,039.52 1,085.33 1,143.82 1,328.46 1,100.47

911.90 1,038.55

100

605.35

528.83

947.29

965.98 1,224.83 1,347.72

2,100.53 1,107.17 1,468.62 2,041.39 1,094.33 1,163.60 1,349.99 1,115.26

924.60 1,056.00

105

633.21

559.17

992.25 1,019.22 1,285.00 1,410.57

2,203.11 1,159.93 1,542.66 2,142.87 1,148.49 1,218.62 1,416.98 1,170.32

990.57 1,099.71

110

661.70

585.41 1,039.60 1,067.33 1,345.78 1,475.57

2,303.67 1,215.01 1,613.76 2,242.70 1,202.55 1,273.64 1,482.18 1,225.53 1,060.60 1,142.65

115

691.74

611.76 1,085.80 1,112.72 1,406.77 1,542.24

2,405.72 1,269.45 1,669.18 2,342.74 1,253.54 1,330.25 1,539.30 1,278.23 1,106.57 1,191.19

120

718.62

632.54 1,132.01 1,161.04 1,464.29 1,599.68

2,509.66 1,323.89 1,724.92 2,442.27 1,305.16 1,395.02 1,595.16 1,321.07 1,154.04 1,242.25

125

745.40

662.35 1,178.94 1,209.15 1,523.29 1,669.12

2,616.67 1,377.17 1,781.33 2,543.34 1,358.58 1,462.87 1,664.05 1,374.80 1,209.15 1,289.58

130

771.96

686.81 1,227.33 1,257.36 1,593.93 1,735.76

2,719.43 1,432.25 1,836.75 2,643.99 1,408.29 1,516.32 1,718.79 1,425.23 1,257.36 1,335.48

135

799.68

710.95 1,273.43 1,305.58 1,663.01 1,799.84

2,822.72 1,486.27 1,891.73 2,745.06 1,455.78 1,571.93 1,766.64 1,473.48 1,305.58 1,382.93

140

825.62

736.67 1,320.57 1,353.48 1,721.27 1,864.35

2,925.91 1,540.93 1,947.26 2,845.30 1,506.87 1,622.25 1,819.75 1,524.87 1,353.48 1,430.92

145

852.92

761.23 1,367.51 1,401.80 1,779.74 1,929.60

3,028.25 1,596.33 2,002.14 2,945.65 1,559.34 1,672.67 1,874.50 1,578.48 1,401.80 1,477.70

150

905.57

785.06 1,414.23 1,449.70 1,837.26 1,993.37

3,130.70 1,651.62 2,057.24 3,043.43 1,612.55 1,729.69 1,932.86 1,630.61 1,432.77 1,526.35

Shipments of More Than 150 Pounds (non-pallet) Zones

91

94

951

952

953

954

955

956

957

958

959

961

962

963

970

971

Price Per Pound

$6.04

$5.23

$9.43

$9.66

$12.25

$13.29

$20.87

$11.01

$13.71

$20.29

$10.75

$11.53

$12.89

$10.87

$9.55

$10.18

Minimum Rate

905.57

785.06 1,414.23 1,449.70 1,837.26 1,993.37

Note: For additional information, refer to page 26.

DA I LY R AT E S

3,130.70 1,651.62 2,057.24 3,043.43 1,612.55 1,729.69 1,932.86 1,630.61 1,432.77 1,526.35

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 282 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Express Freight   95

Import

UPS Worldwide Express Freight® Guaranteed delivery by end of day from/to more than 50 countries and territories. Delivery is guaranteed on the next business day from Canada and Mexico and one to two business days from Asia, Europe and Latin America. Rates include door-to-door and non door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions® for palletized shipments of more than 150 pounds.

Door-to-Door Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.)

494

451

452

453

454

455

$5.68

$5.00

$9.15

$9.41

$11.83

$12.81

$20.28

5.47

4.82

8.82

9.07

11.40

12.35

19.15

857.68

755.00 1,381.65 1,420.91 1,786.33 1,934.31 3,062.28

456

457

459

461

462

463

470

471

$10.62

$13.21

$10.34

$10.94

$12.28

$10.34

$9.18

$10.62

10.35

12.47

9.97

10.65

11.72

9.96

9.07

10.35

1,603.62 1,994.71 1,561.34 1,651.94 1,854.28 1,561.34 1,386.18 1,603.62

Determining the Rate

Minimum Rate

491

Non Door-to-Door: Drop-off, Hold at Location, Drop-off and Hold at Location Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate Zones

151-999 Lbs. (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) Minimum Rate

491

494

451

452

453

454

455

$5.63

$4.95

$9.10

$9.26

$11.68

$12.66

$20.13

5.42

4.77

8.77

8.92

11.25

12.20

19.00

850.13

747.45 1,374.10 1,398.26 1,763.68 1,911.66 3,039.63

456

457

459

461

462

463

470

471

$10.47

$13.06

$10.19

$10.79

$12.13

$10.19

$9.03

$10.47

10.20

12.32

9.82

10.50

11.57

9.81

8.92

10.20

1,580.97 1,972.06 1,538.69 1,629.29 1,831.63 1,538.69 1,363.53 1,580.97

Notes: – Door-to-door refers to shipments picked up and delivered to addresses designated by the shipper. – Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address. – Hold at Location refers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup. – Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup. – For UPS Worldwide Express Freight, additional charges may apply to larger pallets. Pallets exceeding maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf require prior authorization. Refer to page 119 for more information. – For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 283 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

96

Import

UPS Worldwide Saver ® Guaranteed delivery by end of day from more than 185 countries and territories. Delivery is guaranteed on the next business day from Canada and Mexico and one to two business days from Asia, Europe and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Letter/Document Zones

Letter*

491

494

451

452

453

454

455

456

457

458

459

461

462

463

470

471

$47.80

$43.65

$76.24

$60.32

$84.82

$62.00

$85.82

$58.47

$80.81

$85.39

$59.12

$66.13

$53.31

$73.20

$58.96

$57.03

1 Lbs.

65.89

49.80

93.91

75.09

111.91

80.99

105.68

74.98

101.82

105.35

84.31

80.50

69.07

95.60

71.19

73.37

2

70.59

50.21

94.12

75.19

112.11

82.34

131.10

93.66

120.75

131.30

87.42

94.43

75.69

108.50

74.02

88.07

3

89.68

65.72

128.12

106.64

156.95

119.67

213.59

124.37

171.30

202.10

122.95

123.71

115.96

141.50

101.11

109.67

4

97.84

71.95

144.48

117.45

174.10

133.85

245.08

142.95

189.92

244.34

139.27

137.75

133.73

156.10

115.03

128.71

5

107.59

77.96

161.48

128.26

191.25

149.54

277.61

163.82

216.28

275.18

152.05

160.48

146.91

171.50

128.26

145.14

6

119.89

82.71

174.44

141.40

211.19

164.04

315.14

181.69

235.99

309.84

166.74

173.83

162.06

188.20

140.38

157.65

7

124.55

88.20

185.40

153.39

227.70

179.40

347.25

197.53

257.00

341.40

180.94

188.14

177.33

204.90

152.37

172.45

8

133.77

91.99

197.31

164.40

242.28

194.22

380.11

216.68

277.48

373.79

195.47

204.11

191.76

221.30

164.40

184.53

9

141.08

97.16

208.28

174.69

259.21

209.37

411.28

234.76

295.12

403.99

210.63

220.09

206.82

235.30

173.34

199.54

10

149.78

102.12

218.82

185.29

274.76

226.68

444.77

252.10

316.46

444.47

226.41

236.60

221.67

252.40

184.68

205.63

452

453

454

455

456

457

458

459

461

462

463

470

471

$82.58 $141.43 $101.23

$149.25

$93.39

$140.61

$94.00 $125.00

$79.83

$85.74

Non-document Zones

491

1 Lbs.

$76.74

494

451

$53.59 $121.75

$146.15 $100.06 $105.84

2

86.71

60.87

138.57

99.22

161.70

119.68

183.17

112.14

161.93

177.50

118.61

123.77

108.21

141.80

95.02

101.87

3

96.67

68.04

152.67

110.77

178.18

138.33

216.24

128.79

186.88

211.13

134.41

139.67

123.21

157.40

107.11

115.87

4

105.89

73.53

170.86

122.22

201.92

156.67

249.74

147.98

214.32

243.62

148.61

155.57

137.60

172.90

118.03

131.65

5

115.33

79.54

184.02

133.66

219.98

174.48

282.38

168.54

235.99

275.59

161.87

171.89

151.30

188.00

130.22

145.90

6

125.19

84.72

198.13

144.16

234.78

192.18

314.82

186.14

255.48

306.41

176.59

188.32

166.98

202.90

141.88

157.43

7

130.17

89.46

209.10

155.29

249.58

209.99

347.78

204.26

275.08

342.12

190.16

202.83

182.14

218.10

154.73

172.12

8

138.54

94.10

220.08

165.99

268.07

225.04

379.05

220.59

295.99

367.66

202.36

218.42

197.30

232.50

165.99

184.63

9

146.60

99.38

230.84

176.81

286.76

240.19

410.01

237.23

315.59

406.27

215.29

232.28

212.68

245.30

176.76

198.12

10

156.77

104.97

240.98

187.52

303.35

255.24

442.44

253.66

337.05

454.65

228.64

245.41

227.84

259.70

187.15

209.77

11

163.99

108.25

251.84

197.80

320.15

268.79

466.08

266.06

354.14

465.75

240.94

258.75

242.37

271.80

197.31

219.67

12

166.42

111.29

260.74

204.06

331.77

275.29

484.34

273.42

372.99

477.73

248.57

264.69

254.46

285.30

202.87

225.57

13

176.60

119.22

272.01

218.47

359.21

297.23

518.02

291.08

393.57

517.54

265.53

277.74

272.06

298.70

215.93

239.80

14

186.45

122.28

282.15

228.22

368.24

311.11

542.83

303.59

412.29

538.51

278.25

290.97

286.70

312.40

228.22

254.05

15

192.92

127.02

291.24

238.39

384.62

328.18

567.00

319.57

430.60

564.78

287.79

303.56

301.55

326.80

237.75

266.89

16

198.33

133.04

301.38

248.04

401.42

338.89

590.95

330.29

451.50

586.16

298.18

314.34

316.71

340.50

247.71

282.23

17

205.33

137.15

310.47

257.79

416.54

353.93

615.75

337.82

469.80

609.21

307.72

324.16

330.82

354.30

256.91

292.56

18

211.15

141.58

319.56

267.55

432.29

366.55

633.77

349.06

487.55

628.61

314.29

333.55

345.46

367.70

267.29

306.60

19

217.20

143.80

328.65

277.08

457.59

380.12

657.30

357.54

506.06

651.97

324.26

344.11

359.99

381.80

277.08

317.91

20

223.87

148.02

336.49

286.94

465.88

397.61

680.52

368.35

519.56

671.38

333.37

356.27

376.00

393.20

286.94

330.32

*The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express Envelope. ®

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 284 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Saver   97

Import

UPS Worldwide Saver ® Non-document Zones

21 Lbs.

491

494

451

452

453

454

$228.11 $152.24 $346.83 $296.37 $490.66 $407.57

456

457

$702.14 $379.27

455

$542.00

458

459

461

462

463

470

471

$692.66 $341.85 $366.30 $388.54 $406.70 $295.74 $341.31

22

233.73

156.35

354.67

306.02

497.28

421.45

721.22

389.44

560.07

727.64

349.16

376.33

400.98

420.20

304.95

351.53

23

239.24

161.21

363.45

315.13

512.08

431.74

737.44

402.16

573.90

731.16

357.64

385.40

413.95

433.50

314.15

365.57

24

243.59

166.97

373.69

324.47

526.16

439.64

752.92

411.59

591.66

741.53

361.04

387.88

428.59

443.50

323.04

375.90

25

248.36

168.39

380.65

327.29

537.06

449.71

756.19

416.73

605.38

757.96

366.41

394.94

436.93

455.10

326.98

380.96

26

254.08

175.55

390.10

343.55

557.55

474.56

792.99

435.45

628.03

782.43

381.92

411.65

455.45

469.20

342.08

390.38

27

258.32

180.40

400.34

352.98

574.14

488.76

810.48

443.82

644.37

799.47

393.26

423.71

468.00

481.50

350.21

396.69

28

263.94

185.25

409.12

362.31

599.87

501.28

827.44

452.93

660.48

816.60

401.42

432.56

479.82

493.60

359.10

406.37

29

268.92

190.00

416.65

371.53

614.67

514.53

843.97

463.96

675.18

833.72

410.44

442.16

496.55

504.50

367.76

416.05

30

274.12

194.76

425.42

380.86

615.62

527.77

860.29

473.60

689.34

853.24

419.02

451.55

505.02

515.10

375.57

425.19

31

279.21

196.55

434.20

389.34

626.54

541.02

877.25

484.10

701.86

870.26

429.51

461.48

516.84

524.40

383.06

433.78

32

284.61

200.88

441.41

397.82

646.90

554.28

894.53

494.70

712.75

887.49

442.97

473.00

526.66

532.60

391.41

442.92

33

289.59

204.46

447.15

406.30

657.09

570.41

926.02

506.68

723.31

902.03

451.03

480.68

539.73

540.40

401.68

450.11

34

297.65

209.10

454.47

414.78

665.91

579.25

927.72

514.52

733.12

919.05

460.25

488.26

550.50

548.60

409.81

459.35

35

301.25

212.48

462.73

423.25

676.72

592.49

944.57

524.06

741.61

936.06

460.57

494.55

570.37

557.10

416.44

466.75

304.65

216.07

470.36

431.74

687.01

603.36

961.42

534.13

750.43

953.20

472.44

507.14

579.77

563.20

428.22

477.19

307.93

220.49

477.77

440.22

694.68

614.98

978.17

544.62

758.81

970.32

483.36

516.00

580.92

571.60

436.56

486.44

38

311.75

224.61

485.09

448.59

707.38

628.52

995.13

554.70

768.07

996.06

489.51

526.03

591.80

582.10

443.62

494.50

39

316.20

228.62

492.30

457.07

714.95

640.67

1,012.62

565.30

776.78 1,004.57

501.60

539.47

607.59

590.40

451.22

502.99

40

318.96

232.52

499.51

465.55

725.34

653.25

1,029.15

574.41

785.39 1,021.60

508.48

549.50

613.34

596.50

459.14

511.69

41

323.94

236.53

506.62

473.92

740.67

665.72

1,045.69

584.38

802.16 1,038.62

519.93

559.00

626.72

604.70

468.44

520.07 528.77

42

326.69

240.54

513.72

482.19

750.02

678.41

1,062.33

594.34

810.65 1,058.86

526.29

567.11

635.19

613.00

477.33

43

331.14

244.66

520.93

489.82

756.42

700.15

1,079.61

604.20

820.24 1,072.87

536.36

576.50

645.96

621.30

484.92

537.48

44

334.22

248.56

527.83

499.04

764.82

708.47

1,107.38

615.01

828.62 1,093.01

557.67

585.89

656.83

629.90

492.30

545.63

45

337.71

252.98

534.93

506.36

771.12

721.69

1,112.37

625.08

838.20 1,106.92

565.93

594.64

683.39

640.10

500.12

553.90

46

342.60

256.78

542.05

517.07

780.47

734.27

1,134.52

635.04

854.32 1,137.96

569.54

604.03

690.92

648.40

509.64

561.30

47

346.41

260.90

547.06

526.82

789.29

747.59

1,156.36

644.48

863.90 1,141.08

572.50

613.41

691.76

654.10

518.42

569.25

48

349.37

264.81

556.25

532.33

801.78

755.99

1,173.10

654.87

873.05 1,158.20

577.17

625.58

709.21

664.90

526.44

578.38

49

352.88

267.87

561.17

538.80

810.91

769.46

1,190.38

664.94

881.55 1,175.43

583.53

634.54

714.13

670.60

533.40

585.46

50

357.22

271.56

570.25

547.28

817.11

782.17

1,205.64

673.94

891.02 1,230.02

593.71

646.70

721.25

681.50

541.42

594.37

52

367.29

282.00

584.36

562.86

835.59

807.83

1,238.19

690.69

916.18 1,238.12

614.16

662.50

757.42

695.40

557.36

607.10

54

376.09

292.75

596.46

580.25

853.85

834.21

1,276.67

708.92

937.73 1,303.11

637.17

682.02

787.73

711.80

573.09

623.86

56

384.88

301.62

610.58

596.13

872.34

859.23

1,310.27

728.96

959.41 1,316.08

655.19

700.80

806.98

728.93

588.60

640.50

58

393.98

312.28

625.33

611.81

890.82

883.82

1,344.40

748.68

979.78 1,328.95

673.42

719.37

823.19

745.55

603.46

657.26

60

402.69

323.04

639.33

627.52

909.20

908.42

1,374.08

767.02

999.81 1,363.21

695.15

738.15

868.04

764.20

619.00

673.59

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

36 37

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 285 of 367 ups.com  1-800-PICK-UPS  1-800-PICK-UPS® ups.com®

98

Import

UPS Worldwide Saver ® Non-document Zones

62 Lbs.

491

494

451

452

453

454

455

456

457

458

459

461

462

463

470

471

$410.96 $331.69 $658.88 $642.79 $926.94 $933.01 $1,408.42 $785.03 $1,020.18 $1,397.35 $718.36 $756.93 $882.37 $776.60 $634.41 $690.88

64

420.50

340.34

668.49

663.14

944.79

961.32

1,444.67

802.85 1,041.85 1,431.51

736.49

775.60

901.19

795.00

650.14

707.96

66

428.77

349.10

685.83

673.52

965.89

983.68

1,488.88

816.41 1,061.75 1,474.80

752.49

794.27

918.76

807.30

660.72

712.64

68

438.52

357.97

695.13

688.79

980.18 1,005.51

1,513.78

839.30 1,082.03 1,499.91

762.88

813.16

961.94

822.70

676.45

728.20

70

449.33

368.30

708.41

704.16 1,001.70 1,024.92

1,555.02

860.19 1,102.29 1,533.96

804.12

831.84

984.62

841.20

692.29

757.57

72

458.87

378.21

728.89

719.64 1,015.88 1,051.52

1,592.54

884.03 1,123.74 1,568.21

812.92

855.41 1,001.88

856.70

707.92

789.34

74

467.78

387.29

735.26

734.90 1,033.62 1,077.18

1,658.26

906.61 1,142.47 1,602.35

829.13

868.43 1,028.23

872.10

723.32

804.36

76

476.68

396.89

748.64

750.16 1,051.47 1,102.50

1,693.14

910.86 1,174.60 1,636.41

849.27

895.64 1,059.18

887.60

738.51

808.71

78

485.79

406.91

762.02

774.01 1,069.11 1,127.52

1,711.58

923.58 1,185.49 1,692.03

858.92

926.80 1,083.54

899.40

759.38

815.35

80

495.45

416.93

772.57

781.00 1,092.11 1,152.43

1,746.98

946.79 1,206.07 1,704.91

901.22

941.10 1,107.59

918.30

769.22

832.43

82

507.21

427.17

787.83

794.89 1,100.40 1,177.98

1,781.23

956.76 1,226.97 1,733.66

905.87

955.49 1,132.05

930.10

784.52

849.08

84

517.07

435.18

800.36

800.62 1,109.22 1,201.72

1,822.45

966.83 1,247.56 1,816.71

927.40

967.98 1,133.73

949.10

799.39

865.18

86

526.51

445.95

809.98

814.61 1,119.20 1,232.04

1,832.00

976.69 1,269.34 1,819.72

943.08

984.10 1,165.20

954.00

814.61

881.83

988.24 1,290.03 1,851.48

955.17

88

536.25

451.12

830.35

829.35 1,134.53 1,241.58

1,865.71

995.94 1,181.72

958.90

829.35

898.26

90

545.58

461.46

843.00

830.41 1,151.11 1,253.35

1,900.90 1,008.27 1,310.83 1,900.47

966.72 1,015.25 1,217.69

970.50

830.41

911.63

996.93 1,045.77 1,233.26

92

555.34

471.69

858.78

838.46 1,156.26 1,266.49

1,934.92 1,025.55 1,331.85 1,910.85

996.95

838.46

924.47

94

564.14

480.44

863.17

852.66 1,160.67 1,274.12

1,960.47 1,035.41 1,342.63 1,911.89 1,009.75 1,050.57 1,240.90 1,010.01

852.66

938.40

96

573.67

489.10

873.72

859.76 1,170.43 1,281.96

1,981.88 1,049.29 1,368.55 1,979.77 1,012.30 1,062.30 1,257.73 1,013.10

859.76

955.26

98

582.79

499.23

890.13

889.23 1,174.63 1,292.89

2,020.26 1,055.97 1,392.65 1,984.78 1,046.96 1,084.93 1,271.33 1,047.28

879.11

970.60 986.93

100

591.89

511.04

914.64

940.84 1,197.13 1,307.59

2,049.03 1,067.86 1,414.28 1,988.49 1,060.94 1,103.89 1,291.54 1,061.44

896.48

105

618.04

540.44

963.21

991.79 1,253.82 1,371.25

2,148.96 1,118.70 1,485.38 2,087.27 1,113.41 1,156.14 1,344.43 1,113.80

960.20 1,027.70

110

644.52

565.83 1,009.26 1,038.50 1,312.18 1,434.49

2,242.75 1,171.87 1,553.98 2,184.59 1,165.88 1,208.17 1,406.42 1,166.31 1,028.10 1,067.82

115

670.46

591.22 1,054.06 1,082.77 1,371.39 1,499.32

2,341.83 1,224.29 1,607.33 2,282.02 1,216.44 1,261.91 1,462.77 1,216.47 1,072.68 1,113.15

120

696.62

611.35 1,098.87 1,129.80 1,427.87 1,552.29

2,442.93 1,276.94 1,661.12 2,379.03 1,256.93 1,323.39 1,518.59 1,257.27 1,118.97 1,160.99

125

722.46

632.53 1,144.50 1,176.50 1,485.18 1,616.59

2,542.34 1,328.30 1,715.34 2,477.49 1,308.23 1,387.56 1,582.25 1,308.43 1,161.52 1,205.35

130

748.41

655.81 1,191.50 1,223.42 1,551.94 1,672.83

2,642.06 1,381.16 1,768.80 2,575.54 1,356.14 1,438.42 1,630.86 1,356.34 1,205.25 1,248.29

135

775.09

679.73 1,236.20 1,270.45 1,607.58 1,734.38

2,742.42 1,433.48 1,821.61 2,674.01 1,401.93 1,491.22 1,679.68 1,402.34 1,248.02 1,292.54

140

800.40

704.60 1,281.84 1,317.05 1,662.17 1,796.66

2,842.67 1,486.23 1,875.18 2,771.64 1,450.91 1,538.93 1,728.39 1,451.26 1,293.99 1,337.65

145

826.77

729.57 1,327.47 1,364.08 1,718.75 1,859.48

2,942.18 1,539.50 1,927.99 2,869.28 1,501.68 1,586.76 1,783.90 1,502.22 1,337.51 1,381.03

150

852.61

750.22 1,372.90 1,410.79 1,774.18 1,921.02

3,041.80 1,592.99 1,981.02 2,964.52 1,551.50 1,640.86 1,842.65 1,551.75 1,377.49 1,426.58

Shipments of More Than 150 Pounds Zones

491

494

451

452

453

454

455

456

457

458

459

461

462

463

470

471

Price Per Pound

$5.68

$5.00

$9.15

$9.41

$11.83

$12.81

$20.28

$10.62

$13.21

$19.76

$10.34

$10.94

$12.28

$10.34

$9.18

$9.51

Minimum Rate

852.61

750.22 1,372.90 1,410.79 1,774.18 1,921.02

Note: For additional information, refer to page 26.

DA I LY R AT E S

3,041.80 1,592.99 1,981.02 2,964.52 1,551.50 1,640.86 1,842.65 1,551.75 1,377.49 1,426.58

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 286 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Expedited   99

Import

UPS Worldwide Expedited® Guaranteed delivery by end of business day from more than 80 countries and territories. Delivery is guaranteed in two business days from Canada, two to three business days from Mexico and four to five business days from Asia, Europe and Latin America. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

1 Lbs.

61

64 651/681 652/682 653/683

$62.30 $46.32 $110.77

$77.33 $128.05

654/684

655/685 656/686

$83.45 $124.74

657/687

$86.60 $126.12

658/688 659/689 661/691 662/692 663/693

$139.69

$86.02

$85.01

$80.74 $111.95

670

671

$74.60

$78.80

70.87

52.27

126.34

92.64

146.18

98.62

156.67

104.14

154.14

169.67

101.49

98.95

92.98

126.35

88.80

96.10

3

78.83

58.24

138.36

103.41

161.33

113.84

186.81

121.58

174.59

201.66

115.06

111.62

105.74

139.70

100.10

106.50

4

85.54

63.62

155.18

116.28

179.67

131.32

205.89

141.62

194.82

232.77

125.45

124.34

118.08

154.75

110.30

121.00

5

92.09

68.89

168.09

127.26

197.32

143.43

231.95

156.19

214.45

262.91

140.45

134.68

129.78

168.05

121.70

134.10

6

99.32

74.64

179.43

137.43

213.06

161.55

249.23

176.39

232.26

292.37

151.90

148.40

145.68

180.20

132.60

144.70

7

105.72

77.28

189.46

149.14

225.35

173.29

267.60

193.98

249.98

323.18

164.14

163.66

158.97

193.40

144.60

158.20

8

112.06

82.19

199.33

159.43

239.82

188.89

287.43

205.86

269.04

351.40

174.16

174.63

172.57

206.35

155.20

169.70

9

118.71

84.72

208.84

165.04

255.99

202.13

304.57

221.38

286.90

388.09

185.08

184.39

186.17

219.15

162.97

182.10

10

125.16

92.99

217.93

178.61

271.79

214.46

322.88

240.46

306.12

427.20

196.58

193.82

199.19

231.55

174.90

192.80

11

129.42

93.52

228.34

184.81

286.94

225.22

340.73

244.97

321.82

434.63

207.34

202.62

212.57

243.20

182.48

201.90

12

132.81

99.49

236.90

194.22

300.67

238.47

361.49

259.70

338.72

454.39

224.03

213.54

223.44

253.50

193.20

211.20

13

137.80 102.70

246.57

207.65

316.94

249.88

382.50

270.83

357.56

494.33

227.21

224.14

237.14

267.15

201.80

220.40

14

141.80 107.76

255.71

213.27

330.24

261.41

404.79

287.42

374.87

507.80

238.71

231.98

249.84

279.90

210.62

233.50

15

145.13 108.83

263.39

226.74

348.79

274.01

426.87

299.24

391.45

536.95

247.09

238.66

262.81

293.65

222.20

245.30

16

148.10 113.47

273.11

236.32

362.89

286.44

445.08

303.38

410.35

557.28

255.09

251.49

277.10

304.50

231.50

257.90

17

151.06 116.20

280.84

240.73

377.05

304.07

463.54

314.35

426.93

581.95

264.10

258.91

287.96

317.00

237.23

267.76

18

155.48 125.39

289.62

257.05

385.84

308.20

480.88

322.93

443.26

600.68

272.21

267.23

300.88

327.35

249.80

275.76

19

156.99 126.75

297.83

263.94

406.67

325.89

498.06

338.94

459.90

622.87

280.05

277.46

313.89

341.20

258.54

292.20

20

159.85 130.40

305.04

268.18

422.41

331.52

516.78

342.54

472.41

640.31

287.69

286.05

327.45

351.65

264.20

303.60

21

162.81 134.20

314.39

277.29

429.78

343.04

532.85

352.34

492.49

661.77

294.36

287.57

341.35

367.70

271.41

313.70

22

167.65 137.89

324.42

291.87

442.60

354.94

549.32

368.93

509.18

693.87

302.10

304.59

353.75

376.45

285.00

323.10

23

172.02 139.48

329.44

296.80

466.19

373.65

566.77

380.07

521.75

698.46

313.76

314.07

367.87

388.10

292.29

334.86

24

175.19 146.02

338.69

311.64

471.54

378.26

586.09

388.27

537.66

711.47

321.66

315.14

383.40

400.05

301.90

343.81

25

177.27 151.82

346.00

314.40

483.20

387.53

589.41

399.03

550.17

719.57

325.69

324.89

388.14

410.00

311.40

353.51

26

179.66 155.67

353.48

330.03

498.94

404.62

601.49

400.15

570.67

743.92

333.43

336.71

399.37

423.35

319.70

358.80

27

182.36 160.78

362.83

339.36

513.31

410.57

615.77

409.64

585.71

755.12

339.94

348.41

410.49

437.60

327.30

364.60

28

188.71 164.21

370.87

348.10

538.69

421.83

631.12

424.68

600.23

780.15

346.24

358.96

419.47

449.75

335.60

373.50

29

189.69 165.05

376.82

354.20

542.45

432.99

645.91

428.61

614.03

796.45

354.78

359.77

430.50

461.60

343.70

382.40

30

192.35 171.55

384.82

355.47

569.00

444.23

659.18

448.27

626.55

815.03

361.40

360.93

443.21

472.35

350.91

390.80

31

195.26 174.97

393.54

363.95

570.12

454.91

672.44

462.48

638.19

831.38

370.26

369.99

453.23

482.35

358.00

398.70

32

197.81 178.71

400.13

382.51

578.44

471.62

694.16

464.49

648.18

846.09

378.26

381.07

461.47

489.45

365.80

407.10

33

200.40 180.51

405.25

390.35

587.51

476.39

705.53

476.36

657.66

847.95

389.81

390.76

472.77

497.10

375.40

413.70

34

205.76 181.62

411.78

398.51

601.55

488.78

715.99

482.08

666.15

855.84

393.36

392.35

481.53

503.70

383.00

422.20

35

207.53 185.05

419.25

403.81

602.82

507.37

728.03

483.62

674.09

894.34

397.34

405.56

501.48

511.50

389.20

429.00

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

2

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 287 of 367 ups.com® 1-800-PICK-UPS®

100

Import

UPS Worldwide Expedited® Zones

36 Lbs.

61

64 651/681 652/682 653/683

654/684

655/685 656/686

657/687

$210.44 $192.07 $426.36 $414.24 $621.43 $520.08 $739.09 $497.03 $681.96

658/688 659/689 661/691 662/692 663/693

670

671

$910.54 $404.71 $416.95 $511.14 $518.80 $400.20 $438.60

37

214.03 196.34

433.10

419.34

623.12

534.60

751.33

509.59

689.54

925.09

411.44

423.95

514.98

528.75

408.00

447.10

38

216.58 199.77

439.68

431.26

627.74

541.25

763.02

520.14

698.23

937.06

418.49

433.38

519.18

536.75

414.60

454.50

39

221.16 204.56

446.27

439.41

636.74

553.10

774.75

522.47

706.22

944.23

425.69

440.80

531.51

544.45

421.70

462.30

40

222.98 206.14

452.85

447.21

646.29

569.44

786.27

535.72

714.05

951.20

433.38

443.29

536.55

553.65

429.10

470.30

41

226.15 207.57

458.65

452.51

667.59

578.35

804.73

548.33

725.02

967.14

440.75

459.14

546.73

561.10

437.80

478.00

42

233.38 213.27

463.56

453.99

680.94

580.59

820.95

565.30

729.03

984.02

448.22

467.20

554.76

566.90

446.10

486.00

43

234.88 217.28

470.15

470.74

687.04

589.65

829.82

566.36

738.30 1,025.35

458.35

470.38

563.38

573.10

453.20

494.00

44

235.82 220.12

479.60

479.38

695.41

600.91

838.27

577.43

745.97 1,044.85

467.98

471.28

571.83

578.95

460.10

501.50

45

238.48 220.44

481.64

481.93

701.24

612.05

845.53

580.35

753.65 1,052.49

474.13

476.79

592.15

583.80

467.40

509.10

46

242.99 223.76

492.03

489.24

706.80

623.26

854.70

604.31

764.42 1,053.68

484.26

482.35

594.66

589.55

476.30

515.90

47

246.43 228.19

496.22

501.06

708.77

636.50

862.60

605.48

770.96 1,069.67

491.42

492.74

599.45

594.65

484.50

523.20

48

251.26 236.48

502.12

510.39

709.46

645.66

871.54

614.75

778.94 1,107.13

493.53

503.12

619.03

600.25

492.00

531.60

49

251.78 239.37

506.83

513.83

714.34

656.81

881.16

620.63

786.71 1,117.97

500.96

503.18

620.03

606.10

498.50

538.10

50

255.27 239.59

510.37

524.01

720.43

668.01

889.18

639.28

797.79 1,121.27

508.69

508.85

624.38

611.30

503.60

546.30

52

262.29 251.36

525.21

540.81

729.71

690.37

899.59

653.65

815.24 1,154.14

523.32

523.21

652.42

622.20

520.90

558.00

54

268.89 256.03

531.42

557.60

765.57

712.76

908.47

655.28

831.77 1,165.29

538.80

535.62

680.66

636.99

535.60

573.40

56

276.01 268.06

542.92

567.41

773.00

735.17

916.11

673.26

840.17 1,196.76

553.85

547.60

696.46

655.21

550.10

588.70

58

282.61 279.94

554.42

581.04

779.15

756.19

943.23

694.04

852.69 1,228.29

570.22

560.53

708.90

666.77

564.00

604.10

60

289.12 283.69

575.84

600.60

797.23

790.06

952.38

719.79

867.52 1,302.18

588.78

592.33

745.77

685.45

578.50

619.10

62

295.62 298.09

580.55

617.82

811.49

800.14

972.37

746.88

902.17 1,318.59

604.84

604.73

758.10

703.55

592.90

633.88

64

302.96 306.11

593.46

634.63

831.52

851.28

982.52

770.20

909.19 1,348.26

623.81

618.62

770.33

722.15

607.60

644.48

66

309.46 309.12

609.96

645.86

860.77

865.10

991.89

779.95

921.69 1,353.06

648.93

639.86

778.63

731.05

617.50

655.00

68

321.62 325.42

611.38

661.87

874.66

877.33 1,003.17

791.19

940.91 1,412.55

661.44

649.09

811.96

744.90

632.20

669.30

70

328.27 334.43

628.36

676.76

883.46

881.45 1,013.11

820.39

950.33 1,439.08

679.78

668.27

830.50

768.35

647.00

696.30

72

334.56 341.08

637.14

691.28

908.10

916.72 1,023.16

839.68

959.34 1,477.21

693.56

683.80

837.06

778.45

661.60

716.29

74

340.08 342.93

650.10

706.54

912.72

921.59 1,034.38

845.77

969.34 1,510.13

710.10

704.53

853.18

796.85

676.00

736.06

76

344.76 358.97

667.29

721.22

913.40

925.78 1,044.58

851.71

978.52 1,512.35

728.59

722.97

874.91

808.00

690.20

743.30

78

351.94 366.77

670.89

743.80

917.11

956.49 1,055.09

873.07

987.77 1,561.52

747.56

736.96

893.39

811.50

709.70

749.40

80

353.86 367.78

693.72

750.69

955.38

978.04 1,065.24

878.95 1,005.80 1,608.69

766.64

754.66

913.76

824.10

718.90

765.10

Note: For additional information, refer to page 26.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 288 of 367 ups.com® 1-800-PICK-UPS®

UPS Worldwide Expedited   101

Import

UPS Worldwide Expedited® Zones

82 Lbs.

61

64 651/681 652/682 653/683

654/684

655/685 656/686

657/687

658/688 659/689 661/691 662/692 663/693

670

671

$359.42 $383.86 $697.70 $763.78 $961.79 $1,002.42 $1,075.95 $879.16 $1,015.48 $1,624.06 $780.58 $772.27 $936.18 $831.90 $733.20 $780.40

84

367.48 383.97

698.06

769.25

962.37 1,025.36 1,086.60

902.01 1,025.11 1,628.55

790.55

784.50

937.18

853.20

747.10

795.20

86

369.26 388.67

717.97

782.97

969.05 1,048.41 1,096.96

902.37 1,034.69 1,653.58

808.73

802.79

962.59

863.70

761.60

810.50

88

372.22 389.45

718.38

793.41

975.57 1,061.16 1,107.46

908.90 1,044.42 1,691.25

825.64

814.88

977.71

874.25

775.90

825.60

90

379.91 409.87

721.73

797.81

979.50 1,075.53 1,118.47

918.01 1,053.79 1,714.36

836.12

816.04 1,002.86

884.95

778.80

837.90

92

382.46 409.92

741.01

802.58

982.36 1,090.33 1,128.73

929.35 1,062.75 1,751.67

867.08

825.21 1,015.72

895.00

789.17

849.70

94

390.05 424.95

746.50

815.56

988.50 1,098.32 1,139.59

960.46 1,072.34 1,787.22

883.72

857.32 1,030.53

903.85

799.66

862.14

96

397.60 431.76

747.81

825.11

991.37 1,112.47 1,149.74

971.65 1,081.81 1,807.40

888.12

876.83 1,050.20

911.95

808.10

871.96

98

408.40 435.28

757.47

833.02

992.21 1,123.96 1,160.43

986.26 1,091.09 1,843.88

898.19

886.13 1,070.58

919.20

819.67

883.44

100

411.91 438.37

763.64

839.40

995.25 1,145.25 1,171.39

999.70 1,100.35 1,897.65

907.05

896.01 1,091.72

923.65

820.06

900.33

105

432.44 459.86

801.06

880.46 1,041.92 1,183.25 1,195.00 1,031.40 1,132.47 1,992.54

934.01

939.41 1,145.23

946.55

871.83

930.22

110

451.93 481.60

838.53

920.73 1,091.08 1,220.43 1,220.13 1,074.06 1,154.81 2,087.17

960.27

965.96 1,193.08

993.45

900.54

960.86

115

471.32 503.03

867.65

960.94 1,141.67 1,262.17 1,254.14 1,122.45 1,187.19 2,181.60 1,001.90 1,007.76 1,241.45 1,031.95

932.65

995.52

120

492.57 525.14

909.55 1,002.06 1,186.96 1,309.86 1,289.78 1,172.37 1,209.89 2,274.33 1,033.09 1,033.73 1,287.67 1,069.95

125

512.01 547.04

938.62 1,043.49 1,234.05 1,357.77 1,324.45 1,218.11 1,231.51 2,369.06 1,055.22 1,055.77 1,338.03 1,108.45 1,020.44 1,067.17

130

530.46 569.42

976.04 1,084.60 1,299.63 1,405.08 1,359.13 1,263.16 1,265.23 2,461.48 1,078.73 1,077.39 1,364.68 1,147.10 1,060.66 1,100.56

135

548.97 591.38 1,009.49 1,126.30 1,321.98 1,451.59 1,382.53 1,312.92 1,286.80 2,556.17 1,100.97 1,099.59 1,406.70 1,190.20 1,100.34 1,139.14

140

568.10 612.59 1,031.04 1,173.35 1,344.44 1,485.78 1,409.14 1,343.29 1,320.72 2,648.22 1,103.14 1,101.76 1,453.39 1,213.75 1,129.85 1,170.25

145

586.81 633.81 1,058.44 1,220.82 1,378.72 1,518.79 1,432.90 1,373.44 1,342.96 2,742.85 1,125.01 1,123.64 1,482.98 1,236.85 1,155.65 1,196.22

150

606.66 655.98 1,087.30 1,261.72 1,400.65 1,553.30 1,457.89 1,401.48 1,366.22 2,832.02 1,145.67 1,145.21 1,532.92 1,261.10 1,181.46 1,222.67

981.34 1,032.19

Zones

Price Per Pound Minimum Rate

61

$4.05

64 651/681 652/682 653/683

$4.38

$7.25

$8.42

$9.34

654/684

$10.36

655/685 656/686

$9.72

$9.35

657/687

$9.11

658/688 659/689 661/691 662/692 663/693

$18.89

$7.64

$7.64

$10.22

$8.41

670

671

$7.88

$8.16

606.66 655.98 1,087.30 1,261.72 1,400.65 1,553.30 1,457.89 1,401.48 1,366.22 2,832.02 1,145.67 1,145.21 1,532.92 1,261.10 1,181.46 1,222.67

Note: For additional information, refer to page 26.

DA I LY R AT E S

Determining the Rate

Shipments of More Than 150 Pounds

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 289 of 367 ups.com® 1-800-PICK-UPS®

102

Import

UPS 3 Day Select® from Canada Guaranteed delivery by the end of the third business day to the 48 contiguous states from all Canadian provinces. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

475

476

477

1 Lbs.

$41.38

$41.52

$42.77

Zones

2

44.49

45.29

47.20

37

126.57

131.96

141.86

94

208.24

229.51

239.07

3

47.30

49.15

51.42

38

128.07

133.61

143.61

96

210.99

232.72

242.37

4

49.96

52.87

55.84

39

129.42

135.41

145.27

98

213.85

236.27

245.48

5

52.87

56.83

59.75

40

130.78

136.97

147.13

100

216.76

239.73

248.74

6

55.93

60.70

64.18

41

132.13

138.98

148.83

105

224.27

248.31

262.14

7

58.39

64.57

68.55

42

133.58

140.68

150.59

110

231.69

256.99

275.08

8

61.45

68.18

72.86

43

134.73

142.33

152.24

115

239.16

265.77

287.98

9

64.27

71.95

77.13

44

136.13

144.34

153.94

120

246.53

274.35

300.72

10

67.22

75.52

81.00

45

137.59

145.69

155.60

125

253.94

282.98

313.57

11

69.93

78.48

84.62

46

138.94

147.50

157.10

130

261.26

291.50

326.31

12

72.48

81.39

88.13

47

140.39

149.21

158.81

135

268.57

300.13

339.30

13

75.39

84.15

91.39

48

141.85

150.76

160.72

140

275.94

308.71

351.94

14

78.00

87.01

94.71

49

143.30

152.47

162.32

145

283.31

317.34

364.84

15

80.86

89.57

97.61

50

144.60

153.87

164.13

150

290.98

326.12

377.74

16

83.57

92.08

100.68

52

147.56

157.63

167.33

17

86.07

94.79

103.54

54

150.36

161.04

170.70

18

88.68

97.45

106.60

56

153.22

164.50

174.41

19

91.18

99.70

109.41

58

156.13

167.92

177.72

20

93.74

102.01

112.22

60

159.14

171.38

181.33

21

96.20

103.87

114.42

62

162.19

174.99

184.74

22

98.45

105.72

116.18

64

165.10

178.30

188.21

23

100.66

107.42

118.13

66

167.96

181.91

191.62

24

102.76

109.33

119.68

68

170.76

185.32

194.98

25

105.06

110.99

121.44

70

173.72

188.63

198.54

26

107.22

112.84

123.00

72

176.72

192.09

202.10

27

109.38

114.65

124.70

74

179.58

195.51

205.26

28

111.53

116.30

126.41

76

182.49

198.76

208.92

29

113.54

118.01

128.02

78

185.29

202.22

212.18

30

115.59

119.97

129.87

80

188.30

205.74

215.59

31

117.50

121.52

131.57

82

191.00

209.04

219.16

32

119.30

123.22

133.43

84

193.96

212.40

222.52

33

120.86

124.93

135.14

86

196.97

215.97

225.77

34

122.36

126.69

136.89

88

199.62

219.23

229.03

35

123.81

128.34

138.45

90

202.63

222.58

232.39

36 Lbs.

Note: For additional information, refer to page 26.

DA I LY R AT E S

475

476

477

$125.22 $130.10 $140.30

Zones

92 Lbs.

475

476

477

$205.49 $226.05 $235.71

Shipments of More Than 150 Pounds Zones

475

476

477

Price Per Pound

$1.94

$2.17

$2.52

Minimum Rate

290.98

326.12

377.74

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 290 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard from Canada   103

Import

UPS® Standard from Canada* Guaranteed delivery by end of day to the 48 contiguous states within two to seven business days from all Canadian provinces. Rates include door-to-door delivery. Customs clearance is not included. See pages 128 to 132 for U.S. Entry Preparation rates. UPS will provide Customs Brokerage Services by UPS Supply Chain Solutions® unless a different broker is specified. Charges will be billed to the importer unless otherwise indicated by the shipper.

Zones

376

378

380

1 Lbs.

$22.46

$22.86

$23.59

2

23.59

23.90

25.09

3

24.48

24.99

26.55

4

25.10

26.24

5

26.08

6

Zones

378

380

$52.58

$66.03

32

44.65

53.62

67.44

33

45.22

54.55

68.84

28.27

34

46.67

56.06

70.97

27.43

29.51

35

47.03

56.21

71.59

26.81

27.95

30.97

36

47.81

57.36

73.15

7

27.54

28.78

32.42

37

48.64

58.76

74.35

8

28.42

30.03

33.93

38

49.52

60.11

75.85

9

28.99

31.23

35.38

39

50.71

62.14

78.09

10

29.92

32.37

36.94

40

51.13

62.81

78.66

11

30.02

33.04

37.88

41

52.01

64.06

80.06

12

30.59

34.29

39.38

42

53.67

66.45

83.02

13

31.06

35.54

40.73

43

54.19

67.38

83.75

14

31.37

36.58

42.19

44

54.55

68.01

84.32

15

31.74

37.72

43.64

45

55.07

69.25

85.57

16

32.51

38.66

44.89

46

56.10

70.50

87.02

17

33.39

39.64

46.45

47

56.78

71.75

88.22

18

34.28

40.68

47.70

48

58.28

73.87

90.61

19

34.90

41.67

49.20

49

58.49

74.24

90.87

20

35.42

42.45

50.71

50

59.42

75.44

92.17

21

36.30

43.54

52.06

52

61.19

78.08

95.18

22

36.71

44.11

53.36

54

63.00

80.89

98.19

23

37.59

45.30

54.76

56

64.92

83.38

101.21

24

38.17

46.08

56.06

58

66.73

85.93

104.06

25

38.84

46.97

57.52

60

68.60

88.48

106.82

26

39.57

47.85

58.97

62

70.42

90.86

109.67

27

40.24

48.94

60.27

64

72.39

93.31

112.43

28

41.90

50.60

62.66

66

74.25

95.59

115.49

29

42.00

50.86

63.12

68

77.31

99.85

120.64

30

42.99

51.59

64.58

70

79.23

102.03

123.18

Determining the Rate

376

$43.61

31 Lbs.

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 91. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 291 of 367 ups.com® 1-800-PICK-UPS®

104

Import

UPS® Standard from Canada* Zones

376

378

380

$80.99

$104.47

$126.30

74

82.39

106.03

128.12

76

84.21

108.32

131.29

78

86.02

110.97

134.61

80

86.70

111.90

135.86

82

87.79

113.57

138.14

84

90.84

117.62

143.13

86

91.10

117.88

143.86

88

93.33

120.68

147.70

90

94.37

122.09

149.57

92

95.88

123.96

152.54

94

97.64

125.67

155.39

96

98.99

127.59

158.15

98

102.31

131.54

163.59

100

102.41

131.58

163.73

105

104.69

133.56

168.10

110

107.49

135.95

172.20

115

110.24

138.33

176.30

120

112.98

140.57

180.51

125

115.52

142.85

184.76

130

118.06

145.19

188.87

135

120.71

147.58

193.02

140

123.09

149.81

197.33

145

125.73

152.15

201.33

150

128.07

154.38

205.54

72 Lbs.

Shipments of More Than 150 Pounds Zones

376

378

380

Price Per Pound

$0.85

$1.03

$1.37

Minimum Rate

128.07

154.38

205.54

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 91.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 292 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard from Mexico   105

Import

UPS® Standard from Mexico* Guaranteed delivery by end of day to the 48 contiguous states within three to seven business days from all of Mexico. Rates include routine, in-house, customs clearance by UPS Supply Chain Solutions®.

Zones

362

363

364

365

366

367

368

1 Lbs.

$39.55

$39.85

$40.25

$40.95

$41.30

$41.60

$42.10

2

44.95

45.45

45.75

46.90

47.30

47.65

47.95

3

50.25

50.65

50.95

52.00

52.10

52.60

53.20

4

55.00

55.35

55.70

56.95

57.35

58.35

59.15

5

60.60

60.95

61.30

62.20

64.40

64.80

65.20

6

65.55

65.85

66.35

67.45

69.70

70.20

70.55

7

67.40

67.90

68.15

69.25

71.55

72.05

72.80

8

69.50

69.90

70.30

71.45

73.70

76.85

77.85

9

72.10

72.55

72.95

74.20

76.40

79.40

81.70

10

73.65

73.95

74.40

75.55

77.80

80.80

83.10

11

75.80

76.15

76.50

77.70

79.90

82.95

85.25

12

77.60

77.90

78.25

79.40

81.65

84.75

87.00

13

79.30

79.60

80.10

81.15

83.40

86.45

88.70

81.30

81.80

82.30

83.20

85.60

88.40

90.95

83.70

84.25

84.65

85.65

88.55

91.55

94.40

16

85.20

85.85

86.20

87.40

90.65

94.00

96.90

17

87.25

88.15

88.40

89.80

93.25

96.60

99.90

18

88.70

89.75

90.05

91.75

95.30

98.95

102.40

19

90.50

91.90

92.30

94.00

97.90

101.60

105.30

20

91.60

93.20

93.60

95.65

99.55

103.45

107.35

21

92.00

93.65

94.10

95.95

100.05

103.80

107.95

22

93.50

95.30

95.80

98.00

102.15

106.20

110.55

23

95.55

97.35

97.90

100.25

104.55

108.70

113.15

24

97.80

99.80

100.30

102.90

107.40

111.65

116.35

25

99.85

101.80

102.35

105.05

109.80

114.10

119.20

26

101.40

103.40

104.35

107.05

112.00

116.35

121.80

27

103.35

105.30

106.25

109.20

114.50

118.95

124.60

28

105.20

107.40

108.45

111.45

116.85

121.50

127.40

29

107.50

109.65

110.80

113.85

119.55

124.25

130.50

30

109.00

111.20

111.85

114.95

120.90

125.65

132.20

31

109.70

111.95

113.55

116.75

123.00

127.85

134.70

32

111.15

113.10

114.75

117.95

124.45

129.35

136.25

33

112.05

114.55

116.15

119.70

126.10

131.15

138.30

34

114.00

116.70

118.40

122.00

128.50

133.75

141.25

35

116.30

119.15

120.90

124.65

131.40

136.65

144.30

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Notes: – For additional information, refer to pages 26 and 91. – For a multiple-package shipment, the minimum charge will be based on an average weight of 15 pounds per package.

DA I LY R AT E S

Determining the Rate

14 15

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 293 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

106

Import

UPS® Standard from Mexico* Zones

36 Lbs.

362

363

364

365

366

367

368

$118.05

$120.85

$122.05

$125.80

$132.70

$138.10

$145.90

37

122.45

125.35

127.45

131.20

137.55

142.70

149.85

38

124.75

127.75

129.90

133.40

140.05

145.05

152.20

39

126.95

129.90

131.90

135.65

142.10

147.20

154.35

40

128.75

131.50

133.65

137.35

143.85

148.80

156.15

41

131.05

133.90

136.00

139.60

146.15

151.35

158.45

42

133.60

136.60

138.65

142.35

148.75

153.90

161.10

43

135.50

138.50

140.65

144.25

150.90

155.85

163.35

44

137.25

139.30

141.45

145.15

151.80

156.80

164.10

45

137.50

140.40

142.55

146.30

152.80

157.90

165.20

46

139.05

141.90

144.10

147.70

154.30

159.50

166.75

47

139.15

142.00

144.25

147.75

155.00

160.00

167.35

48

141.35

144.25

146.40

149.95

156.40

161.45

168.70

49

144.15

146.90

149.00

152.75

159.10

164.20

171.35

50

146.25

149.00

151.20

154.90

161.30

166.40

173.60

52

149.95

152.85

155.35

159.70

166.10

171.15

178.30

54

156.25

159.20

161.65

165.95

172.35

177.40

184.65

56

163.20

166.05

168.60

172.85

179.35

184.30

191.50

58

167.65

170.50

173.00

177.35

183.75

188.70

195.95

60

172.20

174.95

177.50

181.80

188.25

193.20

200.35

62

176.55

179.45

181.90

186.20

192.70

197.65

204.85

64

180.05

182.90

185.85

190.70

197.90

205.10

211.50

66

184.40

187.30

190.25

195.20

202.40

209.55

215.90

68

188.90

191.70

194.65

199.70

206.85

213.90

220.35

70

193.45

196.25

199.10

204.10

211.35

218.40

224.90

72

197.85

200.65

203.55

208.50

215.70

222.85

229.35

74

202.40

205.20

208.10

213.00

220.25

227.35

233.80

76

205.35

208.20

211.15

217.45

224.70

233.30

239.00

78

209.85

212.85

215.70

222.25

229.40

238.05

243.90

80

210.85

213.75

216.60

223.10

230.35

238.90

244.65

82

214.25

217.15

220.00

226.40

233.65

242.25

247.90

84

218.70

221.50

224.40

230.90

237.95

246.60

252.30

86

223.25

226.15

228.90

235.30

242.55

251.05

256.80

88

227.70

230.50

233.45

239.85

246.85

255.60

261.30

90

232.20

235.20

237.95

244.35

251.45

260.35

265.65

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 91.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 294 of 367 ups.com® 1-800-PICK-UPS®

UPS Standard from Mexico   107

Import

UPS® Standard from Mexico* Zones

92 Lbs.

362

363

364

365

366

367

368

$237.15

$239.95

$242.75

$248.80

$255.75

$264.60

$270.10

94

242.15

244.70

247.65

253.30

260.05

268.90

274.45

96

246.80

249.35

252.40

257.75

264.30

273.05

278.70

98

251.05

253.10

256.40

261.40

267.85

276.80

282.50

100

255.35

256.90

260.55

265.15

271.65

280.60

286.45

105

256.30

257.90

261.15

265.30

272.50

281.30

286.90

110

264.65

266.05

268.35

272.40

278.40

287.10

292.80

115

274.15

276.00

278.50

282.20

288.35

297.30

303.10

120

285.50

286.95

289.80

293.25

299.60

308.90

314.85

125

289.45

291.10

293.95

296.95

303.40

312.50

318.40

130

299.80

301.85

304.70

307.45

313.90

323.10

329.15

135

310.10

312.55

315.60

317.85

324.35

333.40

339.80

312.85

315.40

318.35

320.10

326.50

335.25

341.50

326.60

329.55

332.70

334.05

340.50

349.25

355.80

150

338.30

341.70

345.00

345.95

352.35

361.05

367.75

364

365

366

367

368

Shipments of More Than 150 Pounds Zones

362

363

Shipments of 151 to 199 Pounds

Price Per Pound

$2.26

$2.28

$2.30

$2.31

$2.35

$2.41

$2.46

Minimum Rate

338.30

341.70

345.00

345.95

352.35

361.05

367.75

Price Per Pound

$2.11

$2.11

$2.11

$2.12

$2.17

$2.22

$2.27

Minimum Rate

422.00

422.00

422.00

424.00

434.00

444.00

454.00

Shipments of 200 Pounds or More

*Visit compass.ups.com/ups-holiday-calendar for time in transit changes effective during the holiday season.

Note: For additional information, refer to pages 26 and 91.

DA I LY R AT E S

Determining the Rate

140 145

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 295 of 367 ups.com® 1-800-PICK-UPS®

108

Value-Added Services

UPS 2nd Day Air®

UPS 3 Day Select®

UPS® Ground

UPS Ground with Freight Pricing

UPS Worldwide Express Plus®

UPS Worldwide Express NA1®

UPS Worldwide Express®

UPS Worldwide Express Freight®

UPS Worldwide Saver®

UPS Worldwide Expedited®

●

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●

●

●

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●

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●

●

●

●

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Delivery Change Request

●

UPS® Standard to/from Mexico

UPS 2nd Day Air A.M.®

●

UPS® Standard to/from Canada

UPS Next Day Air Saver®

Adult Signature Required Collect on Delivery (C.O.D.) Services

Value-added services are available for the UPS services indicated. For additional information and rates, refer to pages 110 to 116.

Page UPS 3 Day Select® from Canada

UPS Next Day Air®

International

UPS Next Day Air® Early

Domestic

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Delivery Instructions and Notification

UPS Delivery Confirmation

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UPS Delivery Intercept®

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Direct Delivery Only

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Hold for Pickup

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UPS My Choice®

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Proof of Delivery (P.O.D.)

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Shipper Release

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Signature Required

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Saturday Delivery

111 111

Hold at Location

Verbal Confirmation of Delivery

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International Shipping Billing Options

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Certificate of Origin

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Currency Conversion Rate

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Electronic Export Information (E.E.I.)

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UPS Import Control®

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Non-Resident Importer (NRI)

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World Ease®

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112

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Pickup Daily On-Route Pickup

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116

Daily Pickup

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Day-Specific Pickup

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UPS On-Call Pickup®

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Saturday Pickup

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UPS Smart Pickup®

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3 UPS Pickup Attempts Label

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Returns

UPS Authorized Return Service®

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Customized Returns

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Electronic Return Label

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Print and Mail Return Label

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Print Return Label

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Returns and The UPS Store®

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UPS Returns® Exchange

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UPS carbon neutral

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Declared Value for Carriage

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UPS Proactive Response®

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Additional Options

*Effective January 4, 2016.

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Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 296 of 367 ups.com® 1-800-PICK-UPS®

Other Charges  109

Other Charges

UPS 2nd Day Air A.M.®

UPS 2nd Day Air®

UPS 3 Day Select®

UPS® Ground

UPS Ground with Freight Pricing

UPS Worldwide Express Plus®

UPS Worldwide Express NA1®

UPS Worldwide Express®

UPS Worldwide Saver®

UPS Worldwide Expedited®

UPS 3 Day Select® from Canada

UPS® Standard to/from Canada

UPS® Standard to/from Mexico

Additional Handling

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Address Correction

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Additional charges may apply to your shipment. For additional information and rates, refer to pages 117 to 119.

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Delivery Reattempt

117

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Missing/Invalid Account Number   or Refusal Fee

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118

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118

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118

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118

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118

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●

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Oversize Pallet Handling Surcharge

119

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Remote Area Surcharge

●

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Residential Surcharge

●

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Special Handling   of Undeliverable Shipments

●

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119

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119

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119

Pickup Area Surcharge

Undeliverable Shipment Surcharge

117

●

Extended Area Surcharge

Package Tracking, Tracing   and Refund Requests

● ●

119

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119 ●

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119

Determining the Rate

Destination Outside Service Area

UPS Worldwide Express Freight®

UPS Next Day Air Saver®

Page

UPS Next Day Air®

International

UPS Next Day Air® Early

Domestic

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Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Billing Options

– If the duties or the duties and taxes are billed outside the destination country, a Duty and Tax Forwarding Charge will be applied. –U  PS can bill shipping charges to the shipper, the receiver or a third party to and from most countries for no additional charge. Check your UPS Shipping System or contact UPS for service availability.

$15.00

UPS carbon neutral

– UPS calculates the CO2 emissions associated with the transport of your package and purchases carbon offsets to balance out the CO2 impact. – Available to shippers using a UPS automated shipping system. – The shipping label will include a carbon neutral indicator. Also, if you select e-mail notifications, your recipient will receive a UPS carbon neutral branded e-mail. – Learn more at ups.com/carbonneutral.

Per package charge: – UPS Domestic Air Services and UPS 3 Day Select®: $0.20 – UPS® Ground: $0.05 – UPS International Air Services and UPS 3 Day Select® from Canada: $0.75 –U  PS® Standard: $0.10 Per pallet charge: – UPS Worldwide Express Freight®: $20.00

Certificate of Origin

– Can be prepared by UPS on behalf of the shipper for exported goods manufactured and originating within the U.S.

Collect on Delivery (C.O.D.) Services

– UPS will attempt to collect the amount shown on C.O.D. tag or package label, then send payment to you. If payment cannot be collected after three attempts, the package will be returned. – C.O.D. service is available for packages shipped throughout the U.S. and Puerto Rico. – Also available for imports from Canada where the fee would apply per package. – Business or personal checks are accepted as payment. Currency is not accepted for payment. – C.O.D. service is not available when using a UPS 3 Day Select or UPS Ground shipping document. Refer to page 22 for an explanation of these documents.

$10.00

UPS C.O.D.

To request a C.O.D. electronically: – Service is available by using a UPS automated shipping system. – The shipping system will produce a barcoded address label that contains all C.O.D. information. To request a C.O.D. using a manual tag: – Type or print an address label and attach it to the top of the package. – Complete the UPS C.O.D. tag per the instructions on the tag and specify the exact amount due. – Attach C.O.D. tag to each package requiring collection, covering the address label. – Retain the “Shipper Receipt” portion for your records.

$12.50

C.O.D. Direct®*

– Receive C.O.D. payments generally within six business days of package delivery. – Direct electronic transfer of funds into your designated accounts; timely alert of non-sufficient funds. – Receive daily reports of payments received, net deposits to accounts and total returned items. – Must have minimum annual 50 C.O.D. packages to qualify. – No additional fee beyond the C.O.D. rate. Please contact your account representative for more details.

Contractual service

C.O.D. Automatic®*

– Receive advanced C.O.D. funds in as few as two days. – Direct electronic transfer of funds into your designated accounts; timely alert of non-sufficient funds. – Online access to statement history, check images and downloadable transaction details. – Must have minimum annual C.O.D. remittances of $30,000.00 to qualify.

Contractual service

Delayed Deposit for C.O.D. Direct and C.O.D. Automatic*

–A  dditional feature of C.O.D. Direct and C.O.D. Automatic. – Eliminates manual handling of checks held for delayed deposits by electronically scheduling future deposits directly into your designated accounts; includes online, self-service capabilities.

Contractual service

*Visit upscapital.com/cod or call 1-877-263-8772 for more information.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

DA I LY R AT E S

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Value-Added Services – Package   111

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Collect on Delivery (C.O.D.) Services (cont.) C.O.D. Secure®*

– Receive all the benefits of C.O.D. Automatic®, along with protection for returned C.O.D. checks up to a specified limit.

Contractual service

Currency Conversion Rate

– Charges to a payer’s account in a foreign currency will be converted to the payer’s currency using a weekly exchange rate secured through major money center banks.

0.75% of currency amount converted

Declared Value for Carriage

– UPS’s liability for loss or damage for each domestic package or international shipment, or to each pallet in a UPS Worldwide Express Freight® shipment is limited to $100.00 without a declaration of value. – T he maximum declared value is $50,000.00 per package/$100,000.00 per pallet shipped via UPS Worldwide Express Freight. UPS’s liability for loss or damage can be increased up to $50,000.00 per package or $100,000.00 per pallet by making a declaration of value for an additional charge (subject to terms and conditions). Certain domestic packages are eligible for the enhanced maximum declared value of $70,000.00, subject to restrictions set forth in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 and also set forth in “Maximum Declared Values” on page 8. – F or international shipments with a declared value of more than $50,000.00, multiply the total declared value by the rate to determine the declared value charge for the shipment. – F or packages tendered to a UPS driver with a declared value amount more than $1,000.00, the shipper must retain a high-value shipment summary signed by the driver. The UPS Shipping System provides this form when the shipping label is requested. –D  eclared value charges can be included in charges billed to receivers or third parties.

– $0.00-$100.00

$0.00

–O  ver $100.00, for each $100.00 (or portion of $100.00) of the total value declared

$0.90

– Minimum

$2.70

UPS Delivery Intercept®

– In addition to Delivery Change Option fees, additional transportation charges and all applicable surcharges may apply. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information. – A s a shipper, after you tender your package to UPS, you can request that UPS return the package to you**, reroute the package to a new address**, have the package available at Will Call for pickup, or have the package delivered on a future date. When the package is tracked, the status of the intercept will be displayed. – Shippers can make a UPS Delivery Intercept request through the Shipping History within WorldShip®, UPS CampusShip®, UPS® Internet Shipping, Quantum View Manage® or UPS track­ing on ups.com®. A UPS Delivery Intercept request can also be made by calling 1-800-PICK-UPS®.

Delivery Change Request

UPS Delivery Confirmation

– For international shipments with a declared value of more than $50,000.00: $0.009 times the declared value

Determining the Rate

Delivery Change Options

– Must have minimum annual C.O.D. remittances of $50,000.00 and at least 50 C.O.D. packages to qualify.

– F or domestic packages and import shipments only. After receiving notice that delivery has occurred or will occur, consignees may request that UPS hold a package for will call at a UPS Customer Center. After the first delivery attempt has occurred, consignees may request a Delivery Change Request for a package or pallet, to return to the sender**, hold for future delivery, change a domestic package’s delivery location** (but not a pallet’s), deliver** eligible domestic packages to a UPS Access Point™ location, or redeliver to the original address a package that was taken to a UPS Access Point location. Consignees submit requests by using the Tracking application on ups.com, or by calling 1-800-PICK-UPS. A UPS InfoNotice® number is required to change the destination delivery address.

UPS Delivery Intercept: – $ 12.90 for web requests – $ 18.70 for phone requests –N  o charge for Will Call

Delivery Change Request: – $ 5.00 for web requests – $ 6.00 for phone requests –N  o charge to consignee for Return to Sender**, Will Call (including pallets) and redeliver to the original address

–C  onfirmation of delivery is sent by mail, and includes the delivery date, either the name of the recipient or the package disposition, and in the event of a return, the reason for the return. – Similar information, including the ability to view a signature, is available for no charge when you track your package at ups.com.

$2.00

Signature Required and Adult Signature Required

–U  PS will obtain the necessary signature on delivery, and include it with the mailed Delivery Confirmation information. For Signature Required packages only, UPS may obtain, at its discretion, an electronic authorization to release the package without a signature on delivery.

Signature Required: $4.25

Verbal Confirmation of Delivery

– T o confirm delivery of your shipment, a UPS representative will call the preferred contact telephone number listed on your UPS Next Day Air® Early package.

$3.00

Adult Signature Required: $5.25

*Visit upscapital.com/cod or call 1-877-263-8772 for more information. **Additional transportation fees and all applicable surcharges may apply. For requests to return to the sender, any such fees will be assessed to the shipper. Refer to the “UPS Tariff/ Terms and Conditions of Service – United States” beginning on page 140 for more information.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com. DA I LY R AT E

S

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112

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Direct Delivery Only

– E xcept for ship­per requests, where available, the package may not be re-routed, re-directed or delivered to an alternate address (except requests to hold for will call at UPS Customer Centers). – Delivery pursuant to UPS’s driver release and Shipper Release procedures is still available. Signature on delivery and delivery to the person specified as the receiver not required. – Available for residential and commercial delivery.

$2.00

Electronic Export Information (E.E.I.) formerly known as Shipper’s Export Declaration (S.E.D.)

– UPS can file E.E.I. on your behalf when all required data is provided with the proper Power of Attorney. – Providing E.E.I. as part of a shipment using WorldShip®, UPS® Internet Shipping or UPS CampusShip® ensures that UPS has all the information to file E.E.I. in a timely manner. – F ile E.E.I. free of charge at aesdirect.census.gov, the U.S. Government website designed for U.S. export shippers.

$10.00

Hold at Location

– For UPS Worldwide Express Freight® shipments, the shipper may request that UPS hold a ship­ment at a UPS Worldwide Express Freight Center location for pickup. For each such shipment, the shipper will complete an address label showing the words “Hold for Pickup,” the consignee’s name, telephone number, the name of a contact person and the full address of the consignee (designated UPS Worldwide Express Freight Center address not required).

No charge

Hold for Pickup

–U  PS will deliver the package to a selected UPS Customer Center and call the recipient for pickup, usually by 8:30 a.m. on the scheduled day of delivery. – Recipient will be required to present a government-issued photo ID. – If a recipient’s representative is picking up the package, a letter on company letterhead authorizing release or a company ID may be required. – Packages not picked up within five business days will be returned to the shipper. – Hold for Pickup service is not available for Saturday Delivery. – For each package, customers must prepare a label including the words “Hold for Pickup,” the recipient’s name and telephone number and the full address of the UPS Customer Center. – Apply a UPS Hold for Pickup label above the address label on the package. Labels can be ordered from ups.com® or by calling 1-800-PICK-UPS®. – V isit ups.com or call 1-800-PICK-UPS for the most convenient UPS Hold for Pickup location.

No charge

UPS Import Control® Print Label

– You generate the label(s) and distribute to your customer, who applies it to the shipment.

$0.50 per label

Electronic Label

– UPS e-mails the label(s) upon request to your customer, who then prints and applies the label(s) to the shipment.

$1.00 per label

Print and Mail Label

– UPS prints the label(s) upon request and mails it to your customer, who then applies the label(s) to the shipment.

$2.25 per label

1 UPS Pickup Attempt Label

– UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up on the first attempt, UPS will leave the label at the pickup location.

$5.65 per label

3 UPS Pickup Attempts Label*

– UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up on the first attempt, UPS will only make two more pickup attempts over the next two business days.

$7.70 per label

Invoice Removal

– UPS removes the commercial invoice prior to delivery, which keeps merchandise values confidential from the final consignee.

$20.00 per shipment

GENERAL INFORMATION REGARDING UPS IMPORT CONTROL – Importers initiate UPS shipments from another country, delivering to themselves or an alternate location. –A  llows importers to use a UPS automated shipping system or their own system to generate labels and commercial invoices, which can be forwarded to a supplier/exporter in another country by e-mail, mail or via a UPS driver with a pickup dispatch. – I ncludes import document preparation, pickup, customs clearance, visibility and delivery. – F acilitates pickup/delivery in over 145 countries and territories; varies by country; transportation charges based upon the scheduled delivery date. – E xporter will be responsible for meeting export/import documentation requirements; to facilitate export, exporter may receive an Instruction Sheet with every label delivered to them. – Shipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Import Control shipments. – Transportation charges for return packages are billed after entering the UPS system. – P rint and Mail Label, 1 UPS Pickup Attempt Label and 3 UPS Pickup Attempts Label accessorial fees are billed at the time of request. Print Label and Electronic Label fees are billed after the package enters the UPS system. –R  egulations and requirements for documentation for individual commodities vary from country to country. See ups.com/importexport for country-specific rules. – S hipments with a package or pallet valued greater than $1,000.00 (or local equivalent) must include a high-value shipment summary from the exporter with the labels, and signed by driver.

*Not available for UPS Worldwide Express Freight.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 300 of 367 ups.com® 1-800-PICK-UPS®

Value-Added Services – Package   113

Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

UPS My Choice®

UPS My Choice helps shippers to: – E nsure delivery on the first attempt –M  aintain superior customer service –R  educe tracking calls and returns – Improve online purchasing experience –W  ith two levels of membership, UPS My Choice provides recipients with online and mobile access to flexible delivery options to manage their home deliveries. –A  vailable for domestic shipments and imports into the U.S.

UPS My Choice Member

– P roactive alerts via text*, phone*, e-mail or mobile push notification. – P rovides an online Delivery Planner to help manage and track recipients’ home deliveries. –R  ecipients may give authorization online for UPS to deliver packages without a signature. – L eave a package with a neighbor (someone within sight of the original delivery address). –H  old for Will Call at a UPS Customer Center. –U  PS will provide delivery information, typically a four-hour approximate delivery time. – Deliver to a UPS Access PointTM location:** Have eligible domestic packages delivered to a location of The UPS Store® or UPS Access Point location (where available – refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140). – Set a vacation and have eligible domestic packages delivered to a UPS Access Point location and pick up within seven calendar days (unless shipper provides otherwise).** Service upgrades: – Deliver eligible packages to another address or on another day: • Redeliver to My Address: If UPS delivered packages to a nearby UPS Access Point location, recipient can request that eligible packages be delivered back to the original address. • Deliver package on another day. •D  eliver package to another address** (domestic only). • S et a vacation and have all packages delivered on one of the three business days after the vacation ends. – Confirmed Delivery Window: Select a two-hour confirmed delivery window. – Upgrade UPS SurePost®*** to UPS® Ground.

Free

– Includes same features as a UPS My Choice Member in addition to the following: • Unlimited deliveries of eligible packages to another address** (domestic only) • Unlimited deliveries on another day (including vacation holds) Service upgrades: –R  edeliver to My Address: If UPS delivered packages to a nearby UPS Access Point location, recipient can request that eligible packages be delivered back to the original address. –C  onfirmed Delivery Window: • Two confirmed delivery window (two-hour) requests annually • Additional confirmed delivery window requests –U  pgrade UPS SurePost*** to UPS Ground.

$40.00 annual fee

No additional charge $5.00 per package $5.00 per package $5.00 per package $8.00 per shipment $3.50 per package

No additional charge

No additional charge $8.00 per shipment No additional charge

*Your carrier’s standard message and data rates may apply. **Transportation charges may apply when delivery is to an address beyond the zone of the original delivery address, together with all applicable surcharges. ***UPS SurePost is a contract only, non-guaranteed economy residential service with final delivery typically provided by the U.S. Postal Service.

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight® services unless otherwise noted on page 108. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

DA I LY R AT E S

Determining the Rate

UPS My Choice Premium Member

Fee

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Domestic, Export and Import

Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Non-Resident Importer (NRI)

–A  pplicable when shipping to Canada via Air or Ground shipments. –A  Non-Resident Importer is a shipper in the U.S. who acts as the importer of record to the Canadian government. –A  n NRI account allows you to pay the duties, taxes and brokerage charges for shipments to Canada, simplifying the experience for your consignee. – S hipper files the Power of Attorney (clearance authorization) with UPS for clearance of goods in Canada and is responsible for the payment of all Canadian duties, taxes and brokerage fees. • UPS will automatically charge all Canadian duties, taxes and brokerage fees to the shipper’s NRI brokerage account. – Consignee is not involved in the customs clearance process. – S hipper undertakes all importing responsibilities as required by Canadian law. – S hipper must maintain records on all importation into Canada for a period of time prescribed by the Canadian government (for U.S. NRI account holders, that period is six years). – NRI option can be utilized on air or ground shipments. –C  ontact your UPS representative if you would like to set up an NRI account.

No charge

UPS On-Call Pickup®

– With one pickup request, UPS will pick up all of your packages – Air, International and Ground Services at your office or home. – Schedule a same-day or future-day pickup via ups.com® or by calling 1-800-PICK-UPS®. –A  t ups.com, send an e-mail confirmation of your pickup request to multiple addresses, modify your pickup request, or cancel the request. – Fees are applied per pickup request regardless of the number of packages being picked up.

Package – Same-Day Pickup: $6.70 – Future-Day Pickup: $5.65 – Residential and area surcharges may apply

UPS Worldwide Express Freight® – P ickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment via WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or 1-800-782-7892. – UPS Worldwide Express Freight pickup cannot be combined with Air, International or Ground Services package pickup.

UPS Worldwide Express Freight No charge

UPS Proactive Response®

– P roactive monitoring and intervention service for UPS Next Day Air® and UPS Worldwide Express® shipments. –C  ontractual service with a sophisticated monitoring engine, proprietary to UPS that monitors packages to delivery. –U  PS provides 24-hour-a-day, seven-day-a-week support for these shipments. – Ideal for customers shipping critical high-value, time- or temperature-sensitive products that require an additional layer of protection.

Contractual service

Proof of Delivery (P.O.D.)

– Proof of Delivery of a shipment can be requested after the shipment has been delivered by calling 1-800-PICK-UPS. – Proof of Delivery includes the time of delivery, full delivery address and the name and signature of the person who accepted your shipment, if available. – Information can be provided via e-mail, fax or mail and is subject to a charge which will be assessed to the shipper. – Similar information is available for no charge when you track your shipment at ups.com­.

$3.00 per package

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

DA I LY R AT E S

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 302 of 367 ups.com® 1-800-PICK-UPS®

Value-Added Services – Package   115

Domestic, Export and Import

Value-Added Services UPS RETURNS® FOR PACKAGE Available Options

Description

Fee

STANDARD RETURNS SOLUTIONS UPS Authorized Return Service®

– UPS preprints these return labels and provides to you for distribution. – Y ou may include these return labels within an outbound shipment or distribute the label separately. – For domestic return shipments only.

Contractual service

Electronic Return Label

–U  PS e-mails the return label upon your request to your customer, who then prints the label and applies it to the package.

$1.00 per label

Print and Mail Return Label

–U  PS prints the return label upon your request and sends it to your customer, via First-Class Mail®, who then applies the label to the package.

$2.25 per label

Print Return Label

– You print the return label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package.

$0.50 per label

1 UPS Pickup Attempt Label

– UPS delivers a return shipping label to your customer and collects the item for return. If the package cannot be picked up on the first attempt, UPS will leave the return label at the pickup location.

$5.65 per label

3 UPS Pickup Attempts Label

– UPS delivers a return shipping label to your customer and collects the item for return. If the package cannot be picked up on the first attempt, UPS will only make two more pickup attempts over the next two business days.

$7.70 per label

UPS Returns® Exchange

– UPS delivers a replacement item and picks up a like item for return during the same visit. – The new item is unpacked by the driver and customer; then using the delivery packaging, the old item is repacked for return to the shipper. – Replacement item won’t be delivered until consignee provides the item for return to the driver. – Voice, text and e-mail notifications are available to notify your customer of the upcoming exchange. – The outbound and return package tracking numbers are linked for round-trip visibility.

Contractual service $15.00 (or local equivalent) per exchange

– UPS can customize existing returns capabilities to address a customer’s specific returns needs.

Contractual service

UPS Mail Innovations Returns*

– Return packages through the United States Postal Service . – F eatures include easy-to-use label, thousands of drop off locations and detailed tracking through ups.com®.

Contractual service

Returns and The UPS Store®

– The UPS Store provides product return and exchange programs that can be tailored to large customer returns needs, and that leverages The UPS Store retail network of nearly 4,400 locations to improve your client’s returns experience.

Contractual service

PREMIUM RETURNS SOLUTIONS

Customized Returns ®

®

GENERAL INFORMATION REGARDING UPS RETURNS SERVICES –R  eturn packages must be UPS-compatible, conforming to UPS packaging guidelines and fall within UPS size and weight limits. – S hipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Returns Services. – Transportation charges for return packages are billed after the package enters the UPS system. –U  PS Returns Print and Mail Label, 1 UPS Pickup Attempt Label, 3 UPS Pickup Attempts Label and UPS Returns Exchange accessorial fees are billed at the time of request. UPS Returns Print Return Label and Electronic Return Label fees are billed after the package enters the UPS system. –U  PS Automated Shipping Systems will allow you to produce a commercial invoice along with the label for inter­national returns shipments. –U  PS Returns Services facilitate the pickup of return shipments and their delivery in over 145 countries and territories. Specific details may vary by country. – T he exporter will be responsible for meeting export/import documentation requirements, regardless of who processes a shipment. –R  egulations and requirements for documentation for individual commodities vary from country to country. See Export and Import rules on ups.com for country-specific rules.  efer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for limits on actual and declared value for UPS Returns Services shipments. –R –U  PS provides third-country returns (where the international shipment is to be returned to a country other than the exporter’s or processing party’s country) only as a contractual service. *Provided by UPS Mail Innovations. For more information, visit ups.com/mireturns.

Notes: – The value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight® services unless otherwise noted on page 108. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

DA I LY R AT E S

Determining the Rate

CUSTOM RETURNS SOLUTIONS

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Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Available Options

Description

Fee

Saturday Delivery

– F or time-critical shipments, UPS offers the convenience of Saturday Delivery. – Available in select locations for UPS Next Day Air® Early. – UPS Next Day Air Early shipments are typically guaranteed one hour later than the guaranteed weekday delivery time to many UPS Next Day Air Early destinations. – UPS Next Day Air® shipments are typically guaranteed an hour and a half later than the guaranteed weekday delivery time. – UPS 2nd Day Air® shipments are guaranteed by end of day. – Each package or pallet should bear a Saturday Delivery sticker. – Availability of Saturday Delivery may vary based on location of delivery address. Refer to ups.com® for delivery areas.

Package $16.00

Saturday Pickup

– UPS Next Day Air packages will be delivered the next business day, and UPS 2nd Day Air packages will be delivered within two business days. – Available in select locations for UPS Next Day Air Early. – Includes packages tendered to UPS on Saturday, including packages dropped off at retail locations. – If a Saturday Pickup is scheduled but nothing is shipped, the service fee will be assessed. – Additional pickup fees will apply for UPS On-Call Pickup®.

$16.00

Scheduled Pickup Options

– One UPS driver will pick up all of your packages – Air, International and Ground Services. That can mean a lower carbon footprint for UPS and you. – For more information, visit ups.com/pickupoptions. – Scheduled pickup options are not available for UPS Worldwide Express Freight. Pickups for UPS Worldwide Express Freight must be requested via WorldShip®, UPS® Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS® Developer Kit, ups.com or by calling 1-800-782-7892.

UPS Worldwide Express Freight® $200.00

UPS Smart Pickup®*

– Automatically arrange a pickup only when you have packages to ship. – When you process a shipment using WorldShip, UPS Internet Shipping or UPS CampusShip, the system automatically notifies a UPS driver to make a UPS Smart Pickup that same day.

$11.50 per week

Daily Pickup*

– A UPS driver automatically stops at your location once each business day, as scheduled.

Weekly Billing Total: – $0.00-$74.99 – $75.00 or more

$25.00 $12.50

– A UPS driver makes a pickup at your location once each business day while making deliveries in your area, even if there are no packages delivered to your location.

Weekly Billing Total: – $0.00-$74.99 – $75.00 or more

$23.00 $11.50

– A UPS driver automatically stops at your location Monday through Friday. You decide which days are best for your business. – The weekly service fee will vary based on the number of pickup days selected.

Weekly Billing Total: 1-2 days 3 days 4 days – $0.00-$74.99 $11.50 $16.65 $23.00 – $ 75.00 or more $11.50 $11.50 $11.50

Shipper Release

– Have UPS deliver your package without requiring the recipient’s signature.

No charge

Third Party Billing Service

– Effective January 4, 2016, a fee applies to any shipment billed to a Third Party (regardless of the country of origin or destination of the shipment), and will be charged to the payer. – Based upon all charges including transportation and accessorials. Excludes duties and taxes assessed by government authorities. – Does not apply to UPS Returns® Services or UPS Import Control® shipments.

2.5% of total charges

World Ease®

– S implifies customs clearance and reduces cost by grouping several shipments destined for one country or the entire European Union into a single shipment. – Available to and from over 75 countries. – Multiple shipments travel together until customs clearance. Transit times may vary from tradi­tional single-shipment transit times. – Call 1-800-782-7892 for more information.

Contractual service

Daily On-Route Pickup

Day-Specific Pickup*

*Customers who select this Scheduled Pickup option receive one UPS On-Call Pickup of Air or International packages per day at no extra charge for shipments tendered after their Scheduled Pickup time. (For Day-Specific Pickup, the total number of free UPS On-Call Pickup requests for the week will not exceed the number of selected pickup days.)

Notes: – T he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 108. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

DA I LY R AT E S

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Other Charges – Package   117

Domestic, Export and Import

Other Charges PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Description

Fee

Additional Handling

–A  n Additional Handling charge will be assessed for any package that requires special handling, as deter­mined by UPS in its sole discretion, including, but not limited to:   • Any article that is encased in an outside shipping container made of metal or wood.   • Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.   • Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches.   • Any package with an actual weight of more than 70 pounds. • Each package in a shipment where the average weight per package is greater than 70 pounds and the weight for each package is not specified on the source document or the UPS automated shipping system used. – Will not be assessed when a Large Package Surcharge is applied.

$10.50 per package

Address Correction

– If any shipment has an incorrect or incomplete address, UPS will make reasonable efforts to secure the correct or complete address, and will make available to the shipper the correct address. UPS may also correct or complete an address based on information obtained from the shipper or consignee. An Address Correction charge will be assessed to the shipper for an address correction or completion. – An address validated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS.

Package and UPS Worldwide Express Freight® $13.00

Chargeback for Consignee Billing Shipments

– In the event of non-payment by the consignee or third party, the original shipper will be billed a refusal fee in addition to the shipping charges.

$13.00

Delivery Area Surcharge

– A surcharge applies to each package delivered to certain ZIP CodesTM within the 48 contiguous states. For Alaska and Hawaii, refer to page 119 for the Remote Area Surcharge. – Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. – Delivery Area Surcharge does not apply to UPS Ground with Freight Pricing shipments.

– Commercial – Residential – Commercial Extended – Residential Extended

UPS Ground with Freight Pricing $13.00 per package up to a maximum of $91.00 per shipment.

Ground $2.30 $3.15 $2.30 $4.00

Air $2.45 $3.70 $2.45 $4.00

Import: – Delivery Area Surcharge: $2.00 – Delivery Area Surcharge Extended: $2.00 Delivery Reattempt

– For UPS Worldwide Express Freight® shipments, one delivery attempt is included in the rate. – Additional delivery attempts may have additional charges.

$48.00

Destination Outside Service Area

– If delivery of a UPS Next Day Air® Early package is requested to a destination outside the UPS Next Day Air Early service area, UPS reserves the right to assess an additional fee.

$10.00

Dry Ice

– Most non-Dangerous Goods shipments containing dry ice are accepted, without requiring $5.00 the shipper to enter into the UPS Dangerous Goods Agreement (contract). – Prepare and process these packages through WorldShip®, UPS CampusShip®, UPS® Developer Kit or an approved UPS Ready® solution. – The IATA “Shipper’s Declaration for Dangerous Goods” is not required for domestic ship­ments of non-Dangerous Goods packed in dry ice. 49 C.F.R. Shipping Papers are only required for non-medical shipments containing more than 5.5 pounds of dry ice. – International dry ice shipping is available on a contractual basis only. – For more information, visit ups.com® or call the Hazardous Materials Support Center at 1-800-554-9964.

Notes: – The other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 109. – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

DA I LY R AT E S

Determining the Rate

Charges

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118

Domestic, Export and Import

Other Charges PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Charges

Description

Fee

Extended Area Surcharge

– An Extended Area Surcharge applies to shipments for some international origins and destinations. – Visit ups.com/rates or call 1-800-782-7892 to determine if a particular origin or destina­tion is classi­fied as an Extended Area.

Greater of $30.00 per shipment or $0.30 per lb.

International Dangerous Goods and Hazardous Materials

– UPS accepts Hazardous Materials only from customers with a UPS Dangerous Goods Agreement (contract) in effect and a Scheduled Pickup account, and then for trans­port only within and between all 50 states and Puerto Rico. – Materials prepared in accordance with Title 49 C.F.R. 173.4 Small Quantities for highway and rail, 173.4a Excepted Quantities, and 173.4b De minimis exceptions; and Excepted Quantities, as defined in the International Air Transport Association (IATA) 2.7, may be shipped without a Hazardous Materials contract in the 50 states and Puerto Rico. – International Dangerous Goods (IDG) shipments requiring “Shipper’s Declaration for Dangerous Goods,” as defined under the International Civil Aviation Organization (ICAO) and published in the International Air Transport Association (IATA) Dangerous Goods Regulations, are accepted for transportation only as a contractual service. – Excepted Quantities require a contract for International Dangerous Goods (IDG) service, but are not subject to the additional International Dangerous Goods (IDG) charge. – UPS accepts International Dangerous Goods (IDG) only for transportation within and between defined international service areas. For valid countries, see ups.com/approvedcountries. – For additional information, call the Hazardous Materials Support Center at 1-800-554-9964.

Package – UPS Air Services and UPS 3 Day Select®: $42.50 –U  PS® Ground: $30.00 – UPS International Air Services: the greater of $66.25 per shipment or $7.95 per Dangerous Goods package – UPS® Standard to/from Canada: the greater of $37.00 per shipment or $4.25 per Dangerous Goods package UPS Worldwide Express Freight® – Greater of $66.25 per shipment or $0.36 per lb.

Large Package Surcharge

– A Large Package Surcharge will be applied when its length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches. – With the exception of UPS Ground with Freight Pricing packages, Large Packages are subject to a minimum billable weight of 90 pounds. – An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

$67.50 per package

Missing/Invalid Account Number or Refusal Fee

– A processing fee will be charged for a missing or invalid account number when the account number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee.

$13.00

UPS On-Call Pickup® Area Surcharge

– A surcharge applies to each residential UPS On-Call Pickup request at certain ZIP CodesTM within the 48 contiguous states. – Refer to the Area Surcharge Listing at ups.com/rates for a listing of applicable ZIP Codes. – Does not apply to UPS On-Call Pickup requests made for commercial addresses.

– Residential: $3.15 – Extended Residential: $4.00

Over Maximum Limits

– Packages with an actual weight of more than 150 pounds, or that exceed 108 inches in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] com­ bined, as measured to determine their billable weight, are not accepted for transportation. – If found in the UPS system, they are subject to additional charges. – Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

$110.00 per package

Notes: – The other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 109. – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

DA I LY R AT E S

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Other Charges – Package   119

Domestic, Export and Import

Other Charges PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. Charges

Description

Oversize Pallet Handling Surcharge

– UPS Worldwide Express Freight® pallets that exceed maximum size or weight restrictions $110.00 per pallet (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf require prior approval and are subject to an Oversize Pallet Handling Surcharge.

Fee

Package Tracking, Tracing and Refund Requests

– S hipper may be assessed a charge per request for excessive tracking, tracing and refund requests.

$3.00

Pickup Area Surcharge

–A  surcharge applies to each UPS Worldwide Express Freight U.S. export shipment picked up from certain ZIP CodesTM within the 48 contiguous states. – Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-782-7892 for a listing of applicable ZIP Codes.

Greater of $30.00 per shipment or $0.30 per lb.

Remote Area Surcharge

– A Remote Area Surcharge applies to deliveries to certain ZIP Codes within Alaska and Hawaii and select origins and destinations. – Applies to any UPS On-Call Pickup® request made within certain ZIP Codes within Alaska and Hawaii. – Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

Package – Alaska: $22.50 – Hawaii: $6.75 – Non-U.S. origins and destinations: Greater of $30.00 per shipment or $0.30 per lb.

Residential Surcharge

–A  surcharge will apply to any delivery to, or a UPS On-Call Pickup request from, a location that is a home, including a business operating out of a home. – UPS® Ground service fee applies to UPS On-Call Pickup requests made at a residential address. – Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

Package – UPS Air Services and UPS 3 Day Select®: $3.65 – UPS Ground service: $3.25 – UPS Ground with Freight Pricing: $31.60 per shipment –U  PS® Standard to/from Canada and UPS® Standard from Mexico: $3.25 – UPS International Air Services (U.S. Imports and UPS Inter­national Air Services to Canada): $3.65 UPS Worldwide Express Freight – $ 125.00

Special Handling of Undeliverable Shipments

– Domestic packages refused by the consignee, or which cannot be delivered due to any cause beyond UPS’s control, will be returned to the shipper at the shipper’s expense. – Return service level will be UPS 3 Day Select for Air Services and UPS Ground for UPS Ground shipments at the applicable rate. – The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper.

– UPS Air Services and UPS 3 Day Select: applicable UPS 3 Day Select rate – UPS Ground: applicable UPS Ground rate

Undeliverable Shipment Surcharge

– For all international shipments refused by the consignee, or which cannot be delivered due to any other cause beyond UPS’s control, UPS will contact the shipper for further instructions.* – Forwarding costs, return transportation charges, duties, taxes and a return surcharge apply to any return, at the shipper’s expense. – The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper.

Applicable costs plus $10.00 per undeliverable shipment

*For UPS® Standard to Mexico shipments, in cases where the shipment cannot be imported, the shipment will be automatically returned to the exporter.

Notes: – T he other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 109. – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com®.

DA I LY R AT E S

Determining the Rate

UPS Worldwide Express Freight – Alaska/Hawaii: Greater of $30.00 per shipment or $0.30 per lb. – Non-U.S. origins and destinations: Greater of $30.00 per shipment or $0.30 per lb.

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120

Value-Added Services FREIGHT

●

●

●

●

Saturday Delivery

●

●

122

●

122

124

124

124

124

124

124

UPS Worldwide Expedited Ground Freight

●

●

UPS Standard LTL

●

●

UPS Freight LTL

Proof of Delivery (P.O.D.)

●

Air Freight

●

Page

UPS Worldwide ExpeditedTM Ground Freight

UPS 3 Day Freight® NGS

●

UPS® Standard LTL

UPS 3 Day Freight®

●

LTL Urgent

UPS 2nd Day Air® Freight NGS

●

LTL Guaranteed A.M.

UPS 2nd Day Air® Freight

●

LTL Guaranteed

UPS Next Day Air® Freight NGS

●

LTL

UPS Next Day Air® Freight

Hold at Destination Airport for Pickup (HAPU)

Value-added services are available for the UPS services indicated. For additional information and rates, refer to the pages listed in the “Page” column at right.

Freight Between the U.S. and Mexico

UPS Freight® LTL (Less-Than-Truckload)

Air Freight

Delivery Instructions and Notification Collect on Delivery (C.O.D.) Services

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126 126

122

Saturday, Sunday or Holiday Delivery

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International Shipping Certificate of Origin

●

●

●

●

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●

●

●

122

126

Pickup Saturday Pickup

122

Saturday, Sunday or Holiday Pickup

●

●

●

●

●

124

124

124

124

Additional Options Declared Value for Carriage

●

●

●

●

●

●

●

●

●

●

122

126

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 308 of 367 ups.com® 1-800-PICK-UPS®

Other Charges – Freight   121

Other Charges FREIGHT

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123

127

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123

127

Corrected Bill of Lading

●

Dangerous Goods

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Detention of Vehicle

●

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●

Inside Delivery and Inside Pickup Liftgate Services

●

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●

●

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●

Missing/Invalid Account Number   or Refusal Fee

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Non-Conforming Freight

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Notification Prior to Delivery

● ●

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●

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●

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●

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Redelivery

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Storage

● ●

●

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Oversize

●

●

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Payer Rebilling Fee

●

125

125

125

125

125

125

125

125

125

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123

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123

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123

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123

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123

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123

127 127

127 127 127

125

125

125

125

127 127

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123

125

125

127

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123

125

125

127

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125

125

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123

127

Determining the Rate

Hazardous Materials

Residential Delivery/Pickup

125 123

●

Delivery Attempt

Truck Waiting Time

●

UPS Worldwide Expedited Ground Freight

●

UPS Standard LTL

Air Freight

●

UPS Freight LTL

UPS Worldwide ExpeditedTM Ground Freight

●

UPS® Standard LTL

UPS 3 Day Freight® NGS

●

LTL Urgent

UPS 3 Day Freight®

●

LTL Guaranteed A.M.

UPS 2nd Day Air® Freight NGS

●

LTL Guaranteed

UPS 2nd Day Air® Freight

Address Correction Chargeback for   Consignee Billing Shipments

LTL

UPS Next Day Air® Freight NGS

Page

UPS Next Day Air® Freight

Additional charges may apply to your shipment. For additional information and rates for the UPS services indicated, refer to the pages listed in the “Page” column at right.

Freight Between the U.S. and Mexico

UPS Freight® LTL (Less-Than-Truckload)

Air Freight

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122

Within and Between the U.S., Canada and Puerto Rico

Value-Added Services AIR FREIGHT

Available Options

Description

Fee

Certificate of Origin

– Can be prepared by UPS on behalf of the shipper for exported goods manufactured and originating within the U.S.

$25.00

Declared Value for Carriage

–U  PS’s liability for all losses is limited to $50.00 per shipment or $0.50 per pound, whichever is greater. – S hipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – F or more information, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms.

– $0.90 per $100.00 – Minimum of $17.60

Hold at Destination Airport for Pickup (HAPU)

– F reight is to be held at the carrier’s destination location for pickup by the recipient. –H  APU requires a consignee name and phone number. –A  ll services will be billed door-to-door.

No charge

Proof of Delivery (P.O.D.)

– Contact your local service center to request Proof of Delivery. To locate your local service center call 1-800-443-6379.

$10.00

Saturday Delivery

– Saturday Delivery may be selected by the shipper for UPS Next Day Air® Freight and UPS Next Day Air® Freight NGS where available to A.M. points only. – Shipments delivered on Saturday must be picked up on Friday.

$30.00 per 100 lbs.: $100.00 minimum in U.S., Canada and Puerto Rico

Saturday Pickup

– Saturday Pickup may be selected by the shipper for UPS Next Day Air Freight and UPS Next Day Air Freight NGS where available to A.M. points only.

$30.00 per 100 lbs.: $100.00 minimum in U.S., Canada and Puerto Rico

Notes: – T he value-added services listed are available for UPS Air Freight services unless otherwise noted on page 120. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges.

DA I LY R AT E S

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Other Charges – Air Freight   123

Within and Between the U.S., Canada and Puerto Rico

Other Charges AIR FREIGHT

Description

Fee

Address Correction

– If any shipment has an incorrect or incomplete address, UPS will make reasonable efforts to secure the correct or complete address, and will provide the shipper with the correct address. UPS may also correct or complete an address based on information obtained from the shipper or consignee. An Address Correction charge will be assessed to the shipper for an address correction or completion. –A  n address validated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS.

$60.00

Chargeback for Consignee Billing Shipments

– In the event of non-payment by the consignee or third party, the original shipper will be billed a refusal fee in addition to the shipping charges.

$25.00

Dangerous Goods

– Dangerous Goods can be shipped via UPS Next Day Air® Freight NGS only. –N  on-conforming freight may be subject to service delays.

$70.50

Delivery Attempt

–A  shipment which cannot be delivered on the first attempt to the consignee will be returned to the service center and the consignee notified. –A  subsequent attempt to deliver will be made only upon the request of the consignee.

$50.00

Liftgate Services

– L iftgate equipment on trailers is available for customers who do not have a shipping or receiving dock and cannot load or unload their shipment without liftgate assistance. – Liftgate service must be requested, as not all trailers are equipped with liftgate devices.

$75.00

Missing/Invalid Account Number or Refusal Fee

–A  processing fee will be charged for a missing or invalid account number when the account number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee.

$25.00

Non-Conforming Freight

– Shipments that are unusually shaped, non-stackable, difficult to handle or require special handling in transit (to prevent damage to the shipment, the other shipments it may come in contact with or the equipment). – Non-conforming freight may be subject to service delays and additional charges.

30% of Air Freight charges

Oversize

–O  versize fees will be charged to shipments that exceed 120 inches in length, 83 inches in width and 60 inches in height.

Cubic Dimensional Weight and % of transportation charge for the greater of: – 2 0% if length + girth > 200" – 3 0% if a dimension ≥ 60" – Minimum $125.00 when a dimen­sion > 120"

Payer Rebilling Fee

– A payer rebilling fee will be assessed for each request to change the billing instructions for a shipment.

$25.00

Redelivery

– If more than one delivery attempt is made.

$50.00

Residential Delivery/ Pickup

–A  surcharge will apply to any delivery to a location that is a home, including a business operating out of a home.

$90.00

Truck Waiting Time

– If the driver is required to wait more than 15 minutes for either a pickup or delivery, charges based on waiting time will be computed by multiplying the hourly rate by the time involved.

– $65.00 per hour – $47.00 per vehicle for each 15 minutes or fraction thereof shall be made for the time consumed for the delay, subject to a minimum charge of $83.50 – $128.00 per vehicle for each 24-hour period or fraction thereof, excluding non-business days

Notes: – T he other charges listed are available for UPS Air Freight services unless otherwise noted on page 121. – F uel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges.

DA I LY R AT E S

Determining the Rate

Charges

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124

Within the U.S. and Between the U.S., Canada and Mexico

Value-Added Services UPS FREIGHT® LTL (LESS-THAN-TRUCKLOAD)

Available Options

Description

Collect on Delivery (C.O.D.)

–C  .O.D. is accepted on your behalf when requested.

Declared Value for Carriage

– UPS’s liability for losses is limited to the lesser of: (1) the actual invoice value of the com­modities lost, damaged, or destroyed; (2) the amount determined from the applicable limited liability provisions of the National Motor Freight Classification (NMFC); (3) the limits provided by contract, if applicable; or (4) the UPS Freight 102 Series Tariff. – Shipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – For more information, refer to the UPS Freight 102 Series Tariff at upsfreight.com/tariff Item 166.

Proof of Delivery (P.O.D.)

– Proof of Delivery includes the time of delivery, full delivery address and the name and signature of the person who accepted your shipment, if available. – Information can be provided via Quantum View Manage®, UPS Billing Center, My LTL Freight, e-mail, fax or mail.

Saturday, Sunday or Holiday Delivery

–D  elivery service is available on non-business days such as Saturdays, Sundays and holidays upon request.

Saturday, Sunday or Holiday Pickup

– Pickup service is available on non-business days such as Saturdays, Sundays and holidays upon request.

Notes: – T he value-added services listed are available for UPS Freight LTL and UPS Standard LTL services unless otherwise noted on page 120. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. – F or a complete list of value-added services, fees and current fuel surcharges, where applicable, visit ltl.upsfreight.com and refer to the “Rules and Charges Tariffs for Truckload and Less-Than-Truckload” transportation, available at upsfreight.com/tariff. To review frequently used value-added services and charges, refer to http://ltl.upsfreight.com/shipping/instructions/Index.aspx?p=SPCFEE.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 312 of 367 ups.com® 1-800-PICK-UPS®

Other Charges – UPS Freight LTL   125

Within the U.S. and Between the U.S., Canada and Mexico

Other Charges UPS FREIGHT® LTL (LESS-THAN-TRUCKLOAD)

Charges

Description

Corrected Bill of Lading

–W  hen information on a shipping document must be corrected.

Detention of Vehicle

–D  etention of Vehicle fees apply (with power and without power) upon expiration of the applicable free time allowed.

Hazardous Materials

– UPS Freight® accepts Hazardous Materials for Ground Transportation within the 48 contiguous states under the D.O.T. Code of Federal Regulations, as outlined in Title 49, Parts 100-185 on Transportation (49 C.F.R.).

Inside Delivery and Inside Pickup

– F or shipments that require the driver to deliver or pick up at points beyond the area immediately accessible to the loading dock. – Inside Delivery or Inside Pickup – Inside Delivery or Inside Pickup [with no elevator (using stairs)] –A  t New York ZIP CodesTM 10001-99 and 10101-10292 – At New York ZIP Codes 10001-99 and 10101-10292 [with no elevator (using stairs)] – Liftgate equipment on trailers is available for customers who do not have a shipping or receiving dock and cannot load or unload their shipment without liftgate assistance. – Liftgate service must be requested, as not all trailers are equipped with liftgate devices.

Notification Prior to Delivery

– When recipient must be contacted in advance of arrival.

Oversize

– Shipments containing one or more articles with any single dimension that equals or exceeds 15 feet in length shall be subject to a charge.

Redelivery

– If more than one delivery attempt is made, a fee applies if redelivery is needed after UPS Freight attempts to deliver during committed delivery time.

Residential Delivery/ Pickup

– A surcharge will apply to any delivery or pickup to or from a location that is a home, including a business operating out of a home.

Storage

– A fee is assessed if UPS Freight is unable to deliver a shipment during committed delivery times and must store the shipment at a UPS Freight facility.

Notes: – T he other charges listed are available for UPS Freight LTL and UPS Standard LTL services unless otherwise noted on page 121. – F uel surcharges apply to other charges associated with pickup, transport and delivery. – F or a complete list of other charges, fees and current fuel surcharges, where applicable, visit ltl.upsfreight.com and refer to the “Rules and Charges Tariffs for Truckload and Less-Than-Truckload” transportation, available at upsfreight.com/tariff. To review frequently used value-added services and charges, refer to http://ltl.upsfreight.com/shipping/instructions/Index.aspx?p=SPCFEE.

Determining the Rate

Liftgate Services

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126

Freight Between the U.S. and Mexico

Value-Added Services UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT

Available Options

Description

Fee

Certificate of Origin

– Can be prepared by UPS on behalf of the shipper for exported goods manufactured and originating within the U.S.

$25.00

Declared Value for Carriage

–U  PS’s liability for all losses is limited to $50.00 per shipment or $0.50 per pound, whichever is greater. – S hipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – F or more information, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms.

– $0.90 per $100.00 – Minimum of $17.60

Hold at Destination Airport for Pickup (HAPU)

– F reight is to be held at the carrier’s destination location for pickup by the recipient. –H  APU requires a consignee name and phone number. –A  ll services will be billed door-to-door.

No charge

Proof of Delivery (P.O.D.)

– Contact your local service center to request Proof of Delivery. To locate your local service center call 1-800-443-6379.

$10.00

Notes: – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges. – The value-added services listed are available for UPS Worldwide Expedited Ground Freight services unless otherwise noted on page 120. –U  PS Worldwide Expedited Ground Freight is governed by the “UPS Air Freight Terms of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms.

DA I LY R AT E S

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Freight Between the U.S. and Mexico

Other Charges UPS WORLDWIDE EXPEDITED TM GROUND FREIGHT

Description

Fee

Address Correction

– If any shipment has an incorrect or incomplete address, UPS will make reasonable efforts to secure the correct or complete address, and will provide the shipper with the correct address. UPS may also correct or complete an address based on information obtained from the shipper or consignee. An Address Correction charge will be assessed to the shipper for an address correction or completion. –A  n address validated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS.

$60.00

Chargeback for Consignee Billing Shipments

– In the event of non-payment by the consignee or third party, the original shipper will be billed a refusal fee in addition to the shipping charges.

$25.00

Delivery Attempt

–A  shipment which cannot be delivered on the first attempt to the consignee will be returned to the service center and the consignee notified. – A subsequent attempt to deliver will be made only upon the request of the consignee.

$50.00

Detention of Vehicle

– Detention of Vehicle fees apply (with power and without power) upon expiration of the applicable free time allowed.

$65.00

Liftgate Services

– L iftgate equipment on trailers is available for customers who do not have a shipping or receiving dock and cannot load or unload their shipment without liftgate assistance. – Liftgate service must be requested, as not all trailers are equipped with liftgate devices.

$75.00

Missing/Invalid Account Number or Refusal Fee

–A  processing fee will be charged for a missing or invalid account number when the account number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee.

$25.00

Non-Conforming Freight

– Shipments that are unusually shaped, non-stackable, difficult to handle or require special handling in transit (to prevent damage to the shipment, the other shipments it may come in contact with or the equipment). –N  on-conforming freight may be subject to service delays and additional charges.

30% of Freight charges

Oversize

 versize fees will be charged to shipments that exceed 120 inches in length, 83 inches –O in width and 60 inches in height.

Cubic Dimensional Weight and % of transportation charge for the greater of: – 20% if length + girth > 200" – 30% if a dimension ≥ 60" – Minimum $125.00 when a dimen­sion > 120"

Payer Rebilling Fee

– A payer rebilling fee will be assessed for each request to change the billing instructions for a shipment.

$25.00

Redelivery

– If more than one delivery attempt is made.

$50.00

Residential Delivery/ Pickup

 surcharge will apply to any delivery to a location that is a home, including a business –A operating out of a home.

$90.00

Truck Waiting Time

– If the driver is required to wait more than 15 minutes for either a pickup or delivery, charges based on waiting time will be computed by multiplying the hourly rate by the time involved.

– $65.00 per hour – $47.00 per vehicle for each 15 minutes or fraction thereof shall be made for the time consumed for the delay, subject to a minimum charge of $83.50 – $128.00 per vehicle for each 24-hour period or fraction thereof, excluding non-business days

Notes: – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges. – The other charges listed are available for UPS Worldwide Expedited Ground Freight services unless otherwise noted on page 121. –U  PS Worldwide Expedited Ground Freight is governed by the “UPS Air Freight Terms of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms.

DA I LY R AT E S

Determining the Rate

Charges

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Customs Brokerage PACKAGE The following applies per shipment for imports into the U.S.: – All UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, UPS Worldwide Express®, UPS Worldwide Express Freight®, UPS Worldwide Saver®, UPS Worldwide Expedited®, UPS 3 Day Select® from Canada and UPS® Standard to/from Mexico rates include routine customs clear­ ance. Routine customs clearance is built into your rates when you use UPS to per­form the customs clearance for any of t­ hese services. – Additional services such as parts database management, customerspecific classification directives, special operating plans, assigned rating team, custom reporting and other value-added services are part of our Customized Brokerage Services and subject to a customs entry fee and/or other charges. Please see

Customized Brokerage Services in the Special Services section below for more information. – UPS also provides services designed to facilitate movements of your UPS® Standard shipments to and from Canada (see brokerage rates into Canada at ups.com/rates/ca) and other non-routine services that include formal entry clearance, live entry clearance, temporary import bonds and duty drawbacks. In addi­tion, UPS can provide customs clearance for other ocean, air freight, truck and rail U.S. imports. The importer is responsible for all broker­age fees, including duties and taxes. See charts on the following pages for more information. – The UPS Service Guarantee does not apply when customs clearance is performed by brokerage offices other than those designated by UPS, or if a service delay is the result of certain

events beyond our control, such as a government agency hold. –C  ustoms clearance for services specified here is provided by the UPS Supply Chain Solutions® customs brokerage offices designated by UPS for handling package customs clearance. Other UPS Supply Chain Solutions customs brokerage offices charge fees for clearance of packages and freight. Customs clearance and brokerage services are subject to the Customs Brokerage and Freight Forwarding Terms and Conditions/ U.S. located at ups-scs.com/tools /terms.html. For more infor­mation on any of our Customs Broker­age Services, call 1-800-782-7892.

UPS Broker of Choice® With UPS Broker of Choice, importers select their own alternate customs broker for customs clearance of their UPS international shipments. This service is available for all UPS inter­ national shipments, except for UPS® Standard service. This contractual, fee-based service ensures that the established relation­ Note: For information on ship with a customs broker can remain UPS Customs Brokerage in place while the importer continues Services for your freight to utilize UPS for their international needs, including the shipping needs. Using UPS Broker of Customs Brokerage and Freight Forwarding Choice enables importers that have concerns about specific commodities Terms and Conditions, please visit ups-scs.com. or product lines to retain a particular

broker familiar with this portion of the business, while continuing to utilize UPS brokerage expertise for others.

customs clearance procedures prior to UPS completing delivery of the shipment.

Through the use of UPS technology, ship­ment information, as well as ship­ment documentation (e.g., com­ mercial invoice), will be pro­actively available at the time of export for the broker to retrieve, thus enhancing the broker’s ability to clear the shipment in a timely manner.

2. UPS Broker of Choice OffSite moves shipments in-bond directly to a customs-controlled (bonded) ware­ house (at the importer’s direction), where the importer’s customs broker completes the customs clearance pro­­ cedures. The UPS transport is completed upon delivery of the shipment to the warehouse. Refer to page 131 for fees.

Importers have two options: 1. UPS Broker of Choice OnSite keeps shipments in UPS’s pos­ses­sion while the importer’s customs broker completes

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Customs Brokerage PACKAGE

UPS FTZ Facilitator® With UPS FTZ Facilitator, importers and exporters have the ability to use UPS to transport international ship­ ments in-bond to and from a global Free/Foreign Trade Zone (FTZ). This service is available for all UPS inter­ national shipments, except for UPS® Standard service. This contractual, fee-based service allows the shipment of goods to and from an FTZ, while retaining the ben­ efits of UPS’s transportation network. Using UPS as a single source enables

importers and exporters to increase visibility and tracking, and reduce the chance for errors and costs associated with utilizing multiple transportation providers. Through the use of UPS technology, ship­ment information, as well as ship­ ment documentation (e.g., commercial invoice), will be proactively available at the time of export for our customer, customer’s broker or FTZ operator to retrieve, thus enhancing their ability

to process the FTZ entry in a timely manner. Importers will choose UPS FTZ Facilitator import service to direct shipments to be delivered in-bond to a designated FTZ rather than being cleared through customs. Exporters will choose UPS FTZ Facilitator export service to ship goods in-bond from an FTZ to an international desti­nation. Refer to page 131 for fees.

Determining the Rate

Entry Preparation Charges for Importing into the United States All rates and values are shown in U.S. funds. Rates are per shipment and do not include applicable taxes.

Value for Duty

UPS Worldwide Express Plus® UPS Worldwide Express NA1® UPS Worldwide Express® UPS Worldwide Express Freight® UPS Worldwide Saver® UPS Worldwide Expedited® UPS 3 Day Select® from Canada UPS® Standard from Mexico

UPS® Standard from Canada*

$0.00 to $200.00**

No Charge***

No Charge

$200.01† to $1,250.00

No Charge***

$27.50

$1,250.01 to $2,500.00

No Charge***

$39.00

Each Additional $1,000.00 or Part Thereof

No Charge***

$1.90

*When UPS Supply Chain Solutions® is designated as the customs broker on the commercial invoice for the product listed above, the UPS Service Guarantee applies to your shipment, subject to its terms set forth in the applicable “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140. The UPS Service Guarantee does not apply when customs clearance is performed by customs brokerage offices other than those designated by UPS for clearing the products listed above. Call 1-800-782-7892 for more information. **$200.00 or current de minimis requirements set forth by law, if different. ***For UPS Worldwide Express Plus, UPS Worldwide Express NA1, UPS Worldwide Express, UPS Worldwide Express Freight, UPS Worldwide Saver, UPS Worldwide Expedited, UPS 3 Day Select from Canada and UPS Standard from Mexico, routine customs clearance (for entries up to three entry lines) is included at no additional cost. Additional charges will apply if customs clearance is performed by customs brokerage offices other than those designated by UPS for clearing the products listed above. †$200.01 or $0.01 higher than current de minimis requirement set forth by law, if different.

DA I LY R AT E S

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Customs Brokerage PACKAGE The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted. Service

Explanation

Fee

Continuous Transaction Bond

– One-year import bond for all entries made in a single year with up to $50,000.00 coverage. –R  equired under special circumstances.

$525.00

In-Transit Bond (IT Bond)

–A  llows a shipment to be transported under U.S. Customs and Border Protection supervision until it is formally entered into the customs territory of the U.S. and duty is paid, or until it is exported from the U.S.

$80.00

Single Entry Bond (SEB)

–O  ne-time import bond issued to ensure compliance with U.S. laws and regulations. –W  hen an SEB is necessary, UPS will contact the importer prior to customs clearance.

$4.00 per $1,000.00 (minimum $40.00)

Additional Consignee or Invoice

–A  fee applies if the shipment has more than one consignee or one commercial invoice.

$2.10 per consignee or invoice

Complex Entries

–U  sually requires a formal entry and may require an additional day of customs clearance. –A  Complex Entry fee will be applied to the following: • A live entry that is required by U.S. Customs and Border Protection (CBP) when an export license (visa) is mandated for import into the U.S. • If the commodity and country of origin require Antidumping/Countervailing Duties. Antidumping/Countervailing Duty entries help U.S. companies compete with foreign industries and require additional information for U.S. Customs and Border Protection. • Any goods returned and goods previously imported that require additional U.S. Customs and Border Protection documentation to substantiate the duty-free claim. • Goods with additional licensing requirements. • When the customer requests UPS to file a single entry for a non-restricted commodity which normally qualifies for clearance under a consolidated manifest (Title 19 C.F.R. 128).

$22.00

Duty Drawbacks

– The preparation of a refund request for part or all of customs duty or domestic tax paid on imported merchandise that was subsequently manufactured into a different article or re-exported.

$90.00 minimum*

Entry-Line Charge After First Three Lines

– A fee applies when more than three entry lines are entered.

$3.00/line

Fish and Wildlife (F&W) Entry Preparation

– Fish and Wildlife Service is a government agency that requires the filing of certain documents and permits, and conducts inspections of products that contain wildlife or plant species that fall under the F&W jurisdiction. A fee of $25.00 will be assessed for UPS preparing and submitting the Fish and Wildlife USFWS form 3177.

$25.00**

Foreign Trade Zone (FTZ) Entry

– These types of entries are non-routine and must be requested by the importer to UPS Supply Chain Solutions®. For more information, refer to UPS FTZ Facilitator® on pages 129 and 131.

Upon request

BONDS (CONTRACT ONLY)

SPECIAL ENTRIES

  *Additional charges may apply. **All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

DA I LY R AT E S

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Customs Brokerage  131

Customs Brokerage PACKAGE The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted. Service

Explanation

Fee

Other Government Agency (OGA) Clearance

–O  ther government agencies work with U.S. Customs and Border Protection on regulating and controlling commodities coming into the U.S. from other countries. – S pecial documents must be submitted to these agencies for shipments that contain controlled commodities. –A  gencies include the Food and Drug Administration (FDA), Department of Agriculture (USDA) and the Federal Communications Commission (FCC), among others.

$22.00*

Prior Notice for Food and Food Products

– A fee applies if you want UPS to provide Prior Notice to the U.S. Food and Drug Administration (FDA) for food and food products imported into or moving through the U.S. This advance notice is required by the Bioterrorism Preparedness and Response Act of 2002. For import shipments, the Prior Notice fee is in addition to the existing FDA Clearance fee for regulated food and food products.

$10.00

Temporary Import Under Bond

– S pecial customs entry for merchandise to be brought into the country exempt of duty, provided the merchandise exits the country within a certain amount of time and under U.S. Customs and Border Protection supervision.

$90.00

UPS Broker of Choice®

– E nables an importer to use an alternate customs broker for imported shipments, providing advanced visibility of shipment documents to the selected alternate broker; clearance while in UPS’s possession (OnSite), with UPS completing delivery or after UPS has delivered to a designated bonded warehouse (OffSite).

$50.00 (OnSite)/$50.00 (OffSite) OffSite will also include a separate In-Transit Bond fee

UPS FTZ Facilitator®

– F acilitates the bonded movement from the first port of arrival to the FTZ location, providing advanced visibility of shipment documents to the importer or FTZ operator; also available for international shipments originating in FTZ.

$80.00

Warehouse Entry

– F ee assessed to the customer when a request is made by the importer to file a warehouse entry. – T hese types of entries are non-routine and must be requested by the importer to UPS Supply Chain Solutions®.

$132.50

Customized Brokerage Services

– UPS can provide additional customized brokerage services to meet your specific importing and compliance needs. – Examples of these contractual, fee-based services include customized reports, shipment pre-alerts, classification confirmations and others. – The fees for these customized services depend on the types of services requested.

Upon request

Customs Entry Packets

– Entry and payment documentation for shipments that have been through the U.S. Customs and Border Protection payment and review process. – Request by the shipper, consignee and/or third party for import clearance documentation which could include, but is not limited to, records previously supplied to the broker by the shipper/consignee or copies of any import clearance documentation.

$1.00 per packet or shipment

Disbursement Fee

– Customers are responsible for payment of duty and taxes. – Fee of 2% (minimum $9.00) of the amount paid or processed by UPS on behalf of the customer will be charged.

2% of Duty/Tax (minimum $9.00)

Duty

– Fee imposed by U.S. Customs and Border Protection on imported merchandise.

Based on the value and/or gross weight; it differs according to the commodity

SPECIAL ENTRIES (CONTINUED)

*All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

DA I LY R AT E S

Determining the Rate

OTHER SERVICES

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Customs Brokerage PACKAGE The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted. Service

Explanation

Fee

Formal Entry

–R  equired for shipments valued at more than $2,500.00 (U.S.) or for shipments containing specific commodities designated by U.S. Customs and Border Protection.

See Complex Entries on page 130

Marking Notice Processing

– Special documents must be filed for a shipment not properly marked with the country of origin. – Customs Power of Attorney must also be completed and on file with brokerage before the shipment can be forwarded to the consignee for proper marking.

$80.00

Merchandise Processing Fee

– A non-refundable fee charged by U.S. Customs and Border Protection for administrative expenses for processing certain imported shipments. The fee will not apply if the goods qualify under applicable free trade agreements.

For Air shipments: – 0.3464% of the value of merchandise – Minimum of $25.00, maximum $485.00 per entry For Ground shipments: – 0.3464% of the value of merchandise – Minimum of $2.00 for informal entries, $25.00 for formal entries; maximum $485.00 per entry

OTHER SERVICES (CONTINUED)

For Air shipments: – Applicable only for formal entries (customs value more than $2,500.49 or as required by regulation). For Ground shipments: – Applicable for both informal and formal entries.

North American Free Trade Agreement (NAFTA) Processing

– Special processing to ensure that the required NAFTA documentation on a shipment is complete to allow any applicable reduced tariff.

$21.25

Overtime/Special Handling Service (Hourly Rate)

– When additional, non-routine activities/services are required, selected services may be performed by UPS. – Services offered include (but are not limited to) manipulations, labeling, inventory, auditing, customized reports, spreadsheets, key entry, general order processing, etc. – P lease contact a brokerage specialist if there is a need for additional clearance services.

$51.50 per hour*

Post Entry Services

– Protest: Request from an importer to recoup the overpayment of duty to U.S. Customs and Border Protection due to a description discrepancy or misclassification on the customs entry. – Post Entry Adjustment: Request from an importer to obtain corrections to an entry filed with U.S. Customs and Border Protection prior to liquidation. – Voluntary Tender: Request from an importer to submit additional duties owed to U.S. Customs and Border Protection, where submission is initiated by the customer.

$90.00**

Pre-Release Notification

– This fee applies when customer contact is required prior to releasing the shipment.

$12.50 per shipment

Transportation Handling

– Assessed when shipments are removed from the UPS system, at the request of the importer, to be forwarded to another broker for clearance. – S hipments are transferred from the UPS-bonded facility to the designated bonded agent’s facility. –A  bonded carrier or cartman must be used to transfer goods in-bond from UPS to another carrier based on approval to move the goods from U.S. Customs and Border Protection. – T ransfer may be denied by UPS Supply Chain Solutions® Customs Brokerage Services.

$30.00

Warehouse Storage – Air/Ground – Per Day After Two Days

–A  ssessed when shipments remain in the UPS warehouse after the two free days.

$20.00 + $0.04 per lb. per day

*All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees. **Additional charges may apply.

DA I LY R AT E S

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How To Use This Guide Section 1

CHOOSING A SERVICE

Section 2 Preparing a SHIPMENT Section 3

DETERMINING THE RATE

Pages 3-9

Pages 10-24

Pages 25-132

Section 4 Tracking and payment Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation, and various billing and payment options. n Track your shipment as it moves through the UPS system from drop-off or pickup to completed delivery.

Pages 134-135

n Choose to review your invoice in a variety of electronic formats or as a paper summary.

Page 136

n Select from a number of payment plans that offer weekly and monthly options.

Page 137

n Review solutions for managing your invoice and tips on how to avoid additional charges.

Page 138

Section 5 UPS TARIFF/TERMS AND CONDITIONS OF SERVICE – UNITED STATES

Pages 139-170

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Track Your Shipment Convenient Ways to Track Shipments Method

Description

Flex® Global View

– Query status and receive e-mail alerts on Air Freight, Ocean Freight and UPS Worldwide ExpeditedTM Ground Freight shipment exceptions, warehouse inventory and backorders, purchase orders and fulfillment, as well as customs brokerage entries and clearance. – Search by multiple customer reference types, trade lanes, purchase orders, waybills, bills of lading and ocean containers; receive standard and customized reports in PDF, Excel or text formats. – Contact your UPS representative or visit ups.com/flexglobalview.

UPS InfoNotice® Number

–N  umber assigned by UPS that links all shipments for a delivery attempt together (patent pending). For detailed information on each shipment, go to ups.com or call 1-800-833-9943.

ltl.upsfreight.com

– Track UPS Freight® shipments directly from the ltl.upsfreight.com homepage using your PRO Number. You can also track using your Bill of Lading or Purchase Order numbers.

UPS MobileTM*

– Track your package and freight shipments anytime and anywhere directly from your mobile device. Visit ups.com/mobile to learn more or to download the App. Visit m.ups.com on your mobile device for iPad®, iPhone® or AndroidTM to start tracking.

UPS My Choice®*

– Provides recipients with proactive delivery alerts via text,** phone,** e-mail or mobile push notification the day before delivery and the morning of delivery. Confirmation of delivery and delivery schedule updates are available.

PRO Number

– Number automatically assigned to your LTL shipment by UPS Freight to identify and locate the shipment.

Quantum View® Data*

– An information service that provides package status updates via data files hourly (or as often as requested), when new information is available, about UPS shipments you ship/receive and shipments billed to your UPS account. Files are avail­able in CSV, Flat File (TXT), XML and EDI formats for integration into your software applications and databases. – Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS for more information.

Quantum View Manage®

–A  llows you to receive proactive package and freight shipment status information via a user-friendly web interface without having to provide a tracking number. View information about UPS shipments you ship, receive or bill to your UPS account. – Create custom views of shipping information, filter information and results, search by criteria you choose, set alerts, e-mail interested parties with shipping information and download data. – For importers: provides additional inbound solutions to expedite clearance delays, automate customs compliance processes, audit post-clearance shipments prior to the payment of duties, contact UPS Customs Brokerage representa­tives and archive trade documents. – Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS for more information.

Quantum View Notify®

– Sends proactive e-mail notifications of key package and freight shipment events to as many as five e-mail addresses per request. – Choose any combination of three critical shipment notifications for a particular shipment: when shipping information is received by UPS, when the shipment is delivered and when there is an exception which results in a change in the scheduled day of delivery. – Can be requested at the time a shipment is processed in WorldShip®, UPS CampusShip®, UPS MobileTM, the UPS® Developer Kit, UPS® Internet Shipping and a UPS Ready® solution approved to use this service. – Can also be selected post-shipment at Tracking on ups.com® and Quantum View Manage®. – Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS® for more information. – If UPS carbon neutral is also selected, e-mail notifications will be on a UPS carbon neutral branded template highlighting that the shipment is carbon neutral.

Reference Number

– Number you can assign when you ship to help you identify your shipment. Reference number can contain any combi­na­tion of letters and numbers up to 35 characters.

Text Message

– T rack your package shipment via text messaging. Visit ups.com/mobile to get started.

Tracking Number

– Number automatically assigned to your shipment by UPS to identify and locate the shipment as it travels through the UPS system.

ups.com®

– Track your package and freight shipments directly from the ups.com homepage or click on the Tracking tab to track up to 25 different tracking or UPS InfoNotice numbers; you can also track by using your own reference numbers.

Within Your Business

– Integrate the Tracking Application Programming Interface (API), one of the UPS Developer Kit APIs, into your business applications or onto your website; use a tracking or reference number to track your package and freight shipments.

*Not available for UPS Worldwide Express Freight®. **Your carrier’s standard message and data rates may apply.

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Track Your Shipment   135

Track Your Shipment PACKAGE

Proof of Delivery (P.O.D.) Service

Description

Proof of Delivery (P.O.D.)

– Proof of Delivery of a shipment via e-mail, fax or mail is subject to a charge which will be assessed to the shipper. Refer to page 114 for charges and details.

UPS Delivery Confirmation, Signature Required and Adult Signature Required* (Domestic)

– Confirmation of delivery for domestic packages can be combined with either Signature Required or Adult Signature Required. Refer to page 111 for charges and details.

UPS Delivery Confirmation, Signature Required and Adult Signature Required** (International, including Puerto Rico)

–U  PS Delivery Confirmation is included with Signature Required and Adult Signature Required; UPS Delivery Confirmation is not available separately. Refer to page 111 for charges and details.

Signature Tracking®

– Web-based enhanced shipment tracking for instant access to Proof of Delivery information, including a digital signature image and full delivery address. – Available at no charge. – Sign up at myups.com­®. Once logged in, go to the Support tab, select Tracking and then select Signature Tracking under the Tools and Resources area.

Verbal Confirmation of Delivery

– To confirm delivery of your shipment, a UPS representative will call the preferred contact telephone number listed on your UPS Next Day Air® Early package.

*Available by using WorldShip®, UPS® Internet Shipping, UPS CampusShip®, UPS MobileTM, the UPS® Developer Kit or a UPS Ready® solution meeting the most current specifications set forth in the UPS Guide to Labeling. The shipper selects “Adult Signature Required” under “Delivery Confirmation,” and a UPS Smart Label ® is printed with all necessary information included. Delivery confirmation information is available online or by mail. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information. **Available by using WorldShip or a UPS Ready solution meeting the most current specifications set forth in the UPS Guide to Labeling. The shipper selects “Adult Signature Required” under “Delivery Confirmation,” and a UPS Smart Label is printed with all necessary information included. Delivery confirmation information is available online or by mail. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 140 for more information.

Now you can efficiently and conven­ iently manage your package claims online. From this website you can: – Report a problem – Provide claim documentation – Check the status of a claim – Receive key status updates via e-mail – View and download claim history – Initiate a claim dispute – Access information about minimizing specific packaging problems that can result in lost or damaged packages – Contact UPS with questions

You can access the claim site by: – Visiting ups.com/claims – Going to the Customer Service section under the Support tab on ups.com® Plus, the ability to manage your claims has been integrated into systems you already use: – Tracking on ups.com: If there is a problem with your package, you will see a link under “Claim Information” on the detailed tracking result page. This link will allow you to report a lost or damaged package or missing C.O.D.

– Quantum View Manage®: If you are a subscriber, you will see a link on the Shipment Progress page to “report a lost or damaged package.” For UPS Worldwide Express Freight® claims, call 1-800-782-7892.

Tracking and Payment

Manage Your Claims

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Reviewing Your Invoice Viewing, Downloading, Paying and Managing Your Invoice UPS offers a number of options for viewing, downloading, paying and managing your invoice. You may want to consider one of our information-rich electronic invoice formats, designed to help your company allocate and reconcile UPS charges more effectively. To learn more or enroll in these options, visit ups.com/billing or call 1-800-PICK-UPS®. Solutions

Description

Benefits

UPS Billing Center

– A secure, easy-to-use web­site that allows you to view, pay and request adjustments to your invoice online. – P rovides invoices electronically through online reporting, customized reports, or downloading a file of your invoice similar to UPS Billing Data in PDF, CSV (32 and 250 elements), or XML formats. – T o learn more, visit ups.com/billing.

– An electronic alternative to receiving paper bills for package and freight services, including Brokerage and UPS Mail Innovations®. – Receive invoices faster. – S et up/arrange to have payments sent electronically, eliminating the printing and mailing of checks. – Access to supporting brokerage documents (e.g., Commercial Invoice) for U.S. import shipments. – Create/download summary or detailed reports to improve cost allocation for package shipments.* – Print as much or as little of the invoices as needed. – Electronic filing of invoices saves time and space.

UPS Billing Data

– UPS Billing Data is a detailed electronic billing file that can be received in a CSV, XML or EDI 210 format. – T o learn more, visit ups.com/billing.

– An electronic alternative to receiving paper bills for package and freight services. – Receive invoices faster. – Allows the integration of UPS billing information into accounting and other business applications. – Facilitates faster and easier invoice reconciliation, cost allocation and accounts payable processes.

UPS Billing Analysis Tool

– T he UPS Billing Analysis Tool uses the CSV file format to create professional and time-saving reports. – T o learn more, visit ups.com/billing.

– Through a series of standardized reports, this tool converts the UPS Billing Data CSV file into useful information to help manage your shipping costs.

UPS Paper Bill

– Receive a summary or detailed paper bill sent via the U.S. Mail.

– Does not require a computer to review shipping charges.

*Not available for Air Freight, Ocean Freight and UPS Worldwide ExpeditedTM Ground Freight.

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Reviewing Your Invoice   137

Reviewing Your Invoice PACKAGE

UPS Billing and Payment Schedules Schedules

Description

Billed Weekly/Pay Weekly

–R  eceive an invoice weekly and pay weekly. – P ayment is due within the terms stated on the invoice. –A  late payment fee will be assessed on balances that are 14 days past due. – P ayment can be made by Electronic Funds Transfer, credit card or check. – E lectronic Payment options are available via the UPS Billing Center.

Billed Weekly/Pay Monthly

– Receive an invoice weekly but pay only once a month. – A prepayment equal to four weeks’ average shipping charges must be made and will remain on account with UPS. – P ayment is due within the terms stated on the invoice. –A  late payment fee will be assessed on balances that are 14 days past due. – P ayment can be made by Electronic Funds Transfer or check. – E lectronic Payment options are available via the UPS Billing Center.

Billed Monthly/Pay Monthly*

–R  eceive an invoice monthly and pay monthly. –A  prepayment equal to four weeks’ average shipping charges must be made and will remain on account with UPS. – T o avoid a prepayment, a Credit Extension Fee can be charged based on your annual shipping charges and is subject to change annually. – E stablishing an Electronic Funds Transfer payment option allows you to avoid a prepayment and the Credit Extension Fee. – P ayment is due within the terms stated on the invoice. –A  late payment fee will be assessed on balances that are 14 days past due. – P ayment can be made by Electronic Funds Transfer or check. – E lectronic Payment options are available via the UPS Billing Center.

*Monthly billing is limited to customers with average shipping charges of $200.00 or less per week. To be eligible for the Credit Extension Plan, you must use UPS transportation services solely for business, commercial or agricultural purposes. The first-year fee is $45.00. The fee for each following year will be based on yearly revenue. If the yearly revenue is under $15,600.00, the fee will be $45.00. If the yearly revenue exceeds $15,600.00, the fee will be the actual yearly revenue multiplied by .0163.

Tracking and Payment

Notes: – UPS reserves the right to approve billing and payment schedules and payment methods requested. – The “UPS Tariff/Terms and Conditions of Service – United States” (beginning on page 140 or available at ups.com®) contains provisions for a late payment fee on past-due balances (including, without limitation, any previously assessed, but unpaid, late payment fees). – The shipper should check with its bank to ensure that there are no fees for electronic transactions.

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Reviewing Your Invoice Solutions for Managing Your Invoice UPS offers a variety of options to help you manage your shipping costs by allowing you to determine who pays what portion of the shipping charges.

UPS Billing/Payer Options Options

Description

PACKAGE, AIR FREIGHT, LESS-THAN-TRUCKLOAD AND UPS WORLDWIDE EXPEDITEDTM GROUND FREIGHT Bill Shipper (Prepaid)

– Shipper’s UPS account is billed for shipping charges.

Bill Receiver (Freight Collect)

– Receiver’s UPS account is billed for shipping charges.

Bill Third Party

– A third party’s UPS account is billed for shipping charges.

INTERNATIONAL PACKAGE Free Domicile

– The shipper pays all costs of delivery, including customs clearance fees, directly to the door of the consignee.

Split Duty and Tax

– Shipper’s UPS account is billed for shipping charges and duties. – Receiver’s UPS account is billed for all taxes.

AIR FREIGHT AND UPS WORLDWIDE EXPEDITED GROUND FREIGHT Shipper’s Check Received – Delivery Duties Paid (DDP)* – Delivery Duties Unpaid (DDU)*

Fees vary by country and seller’s charges. Importer is responsible for fees that vary by country.

*For a quoted price, the seller/exporter clears the goods for export and is responsible for making them available to the buyer at the named place of destination cleared for import, but not unloading them from the transport vehicle. For international shipments, the above billing options can be used in combination with one another, allowing the shipper, receiver or third party to be billed for all or part of the shipping charges. International shipping charges typically include the cost of trans­por­­ta­tion, duties, brokerage fees and taxes. Unless otherwise specified at the time of shipping, shipping charges are billed to the shipper. In the event of non-payment by the consignee or third party, the charges are billed to the shipper.

Managing Inbound Charges Control who can and cannot bill ship­ping charges to your UPS account number. There are two convenient ways to manage this process. Select the option that is appropriate for your business needs.

– Allow any shipper to bill shipping charges to your UPS account number, except for certain shippers you wish to exclude.

–A  llow only certain shippers to bill shipping charges to your UPS account and exclude all others.

Consolidated Payment Plans can be created for UPS domestic, export and import invoices.

To learn more about Consolidated Payment Plans, call 1-800-PICK-UPS®.

To begin controlling your inbound charges, go to ups.com/billing.

Consolidated Payment Plans A Consolidated Payment Plan offers a con­venient way to aggregate UPS invoices for multiple UPS account num­ bers into a single invoice for payment.

Managing Additional Charges Additional charges can occur when shipments are not processed properly.

Tips for avoiding these charges may be found at ups.com/avoidcharges.

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How To Use This Guide Section 1

CHOOSING A SERVICE

Section 2 Preparing a SHIPMENT Section 3

DETERMINING THE RATE

Section 4 tracking and payment

Pages 3-9

Pages 10-24

Pages 25-132

Pages 133-138

Section 5 UPS Tariff/terms and conditions of service – united states Essential information is provided regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages in the United States. n Table of Contents for UPS Tariff/Terms and Conditions of Service – United States Pages 140-141 n UPS Tariff/Terms and Conditions of Service – United States Pages 142-170

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Updated January 6, 2016

UPS® Tariff/Terms and Conditions of Service – United States TABLE OF CONTENTS 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

11. Timely Upload of PLD . . . . . . . . . . . . . . . . . . . . . . . 152

2. Definitions Used. . . . . . . . . . . . . . . . . . . . . . . . . . . 142

12. ZIP CodeTM/Postal Code Information . . . . . . . . . . . 152

3. Commodities Handled and Restrictions on Service. . . . . . . . . . . . . . . . . . . . . . 3.1 Items Not Accepted for Transportation . . . . . . . . 3.2 Maximum Values . . . . . . . . . . . . . . . . . . . . . . . . 3.3 Prohibited by Law . . . . . . . . . . . . . . . . . . . . . . . 3.4 Alcoholic Beverages. . . . . . . . . . . . . . . . . . . . . . 3.5 Biological Materials. . . . . . . . . . . . . . . . . . . . . . 3.6 Firearms and Ammunition . . . . . . . . . . . . . . . . . 3.6.1 Firearms . . . . . . . . . . . . . . . . . . . . . . . . . . 3.6.2 Ammunition . . . . . . . . . . . . . . . . . . . . . . . 3.7 Food Transport; Assumption of Legal Responsibility. . . . . . . . . . . . . . . . . . . . 3.8 Hazardous Materials Service . . . . . . . . . . . . . . . 3.9 Dry Ice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10 Limited Quantity/ORM-D Packages . . . . . . . . . 3.11 H  azardous Waste, Mercury, and Mercury-Containing Waste. . . . . . . . . . . . . 3.12 Live Animals. . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13 Perishable Commodities. . . . . . . . . . . . . . . . . . 3.14 Pharmaceuticals. . . . . . . . . . . . . . . . . . . . . . . . 3.15 Portable Electronic Devices . . . . . . . . . . . . . . . 3.16 Tobacco Products. . . . . . . . . . . . . . . . . . . . . . .

13. P.O. Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

146 146 147 148

21. Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

148 148 148 148 148 148

25. Delivery Attempts; UPS Access PointTM Locations. . 154

4. Provisions for Export and Customs Clearance of International Shipments. . . . . . . . . . . . . . . . . . . 4.1 Electronic Export Information. . . . . . . . . . . . . . . 4.2 Certificate of Origin. . . . . . . . . . . . . . . . . . . . . . 4.3 UPS Paperless® Invoice Service.. . . . . . . . . . . . . 4.4 Pre-Release Notification for Import Shipments. . . 4.5 Record-Keeping. . . . . . . . . . . . . . . . . . . . . . . . .

149 150 150 150 150 150

143 144 144 145 145 145 145 145 146

14. UPS Customer Center and UPS Worldwide Express Freight® Center. . . . . . . . . 152 15. Third-Party Retailer . . . . . . . . . . . . . . . . . . . . . . . . 152 16. UPS Access PointTM Locations. . . . . . . . . . . . . . . . . 152 17. Pickup Services – S cheduled. . . . . . . . . . . . . . . . . . 152 18. UPS On-Call Pickup® Service . . . . . . . . . . . . . . . . . 153 19. Saturday Pickup; Processing Fee . . . . . . . . . . . . . . 153 20. Drop Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 22. Direct Delivery Only Surcharge. . . . . . . . . . . . . . . . 153 23. Residential Surcharge. . . . . . . . . . . . . . . . . . . . . . . 154 24. Delivery Area Surcharge. . . . . . . . . . . . . . . . . . . . . 154 26. Hold for Pickup and Hold at Location Services. . . . 154 27. Shipper Release . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 28. UPS carbon neutral. . . . . . . . . . . . . . . . . . . . . . . . . 154 29. UPS Delivery Intercept® Service. . . . . . . . . . . . . . . 154 30. Delivery Change Requests . . . . . . . . . . . . . . . . . . . 155

5. UPS Import Control® Service. . . . . . . . . . . . . . . . . . 150 6. Right of Inspection. . . . . . . . . . . . . . . . . . . . . . . . . 151 7. Refusal of Service. . . . . . . . . . . . . . . . . . . . . . . . . . 151

31. Correction of Addresses . . . . . . . . . . . . . . . . . . . . . 155 32. Saturday Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . 155 33. Delivery Confirmation Services . . . . . . . . . . . . . . . 33.1 Delivery Confirmation (domestic only). . . . . . . 33.2 Delivery Confirmation Signature Required (domestic and international) . . . . . . . . . . . . . . 33.3 Delivery Confirmation Adult Signature Required (domestic and international). . . . . . .

156 156 156 156

8. Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

34. UPS Next Day Air Early Verbal Confirmation of Delivery. . . . . . . . . . . . . . . 156

9. Use of UPS-Provided Materials and Services . . . . . 151

35. Proof of Delivery (P.O.D.) . . . . . . . . . . . . . . . . . . . . 156

10. Use of UPS Electronic Information Systems . . . . . . 151

36. Tracking/Tracing and Refund Request Charge. . . . 156



37. Special Handling of Undeliverable Shipments; Refused Shipments Returned. . . . . . . . . . . . . . . . . 156

®

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UPS® Tariff/Terms and Conditions of Service – United States TABLE OF CONTENTS (continued) 38. C.O.D. Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38.1 Preparation and Listing of C.O.D. Packages. . . . 38.2 Responsibility for C.O.D.s. . . . . . . . . . . . . . . . . 38.3 Consignee’s Checks in Payment of C.O.D.s. . . . 38.4 C.O.D. Package of $10,000 or More . . . . . . . . . 38.5 Acceptance of Personal Check. . . . . . . . . . . . . 38.6 C.O.D. Remittance Verification. . . . . . . . . . . . . 38.7 Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . 38.8 Charges for C.O.D. Collections . . . . . . . . . . . . . 38.9 Remittance of C.O.D.s . . . . . . . . . . . . . . . . . . .

156 156 157 157 157 157 157 157 157 157

39. UPS Returns® Services . . . . . . . . . . . . . . . . . . . . . . 158 40. UPS Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40.1 Daily Rates and Retail Rates. . . . . . . . . . . . . . . 40.2 Letter Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . 40.3 Pak Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40.4 UPS 10 KG Box® and UPS 25 KG Box® Rates . . . 40.5 Private Express Statutes. . . . . . . . . . . . . . . . . . 40.6 Rates for Large Packages; Large Package Surcharge. . . . . . . . . . . . . . . . . 40.7 Over Maximum Limits Charge. . . . . . . . . . . . . . 40.8 Additional Handling Charge. . . . . . . . . . . . . . . 40.9 Oversize Pallet Handling Surcharge . . . . . . . . .

158 158 158 159 159 159 159 159 159 159

41. Fuel Surcharges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

52. UPS Service Guarantee. . . . . . . . . . . . . . . . . . . . . . 163 52.1 Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 52.2 Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 53. Claims and Legal Actions: Individual Binding Arbitration of Claims. . . . . . . . .164 53.1 Making Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 53.2 Acknowledgment of Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 166 53.3 T ime Limit for Filing Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 166 53.4 Investigation of Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 167 53.5 Salvage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 53.6 D  isposition of Claims for Loss or Damage to Property. . . . . . . . . . . . . . . . . . . 167 54. Responsibility for Loss or Damage . . . . . . . . . . . . . 54.1 Maximum Declared Values. . . . . . . . . . . . . . . . 54.2 Liability Limits. . . . . . . . . . . . . . . . . . . . . . . . . 54.3 Exclusions from Liability. . . . . . . . . . . . . . . . . .

167 168 169 169

55. Data Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 56. Incorporation of Documents; Waiver; Future Changes . . . . . . . . . . . . . . . . . . . . . 170

42. Manual Processing Charges . . . . . . . . . . . . . . . . . . 159 43. Third Party Billing Service . . . . . . . . . . . . . . . . . . . 159 44. Billing Options for Domestic Shipments. . . . . . . . . 160 45. Billing Options for International Shipments. . . . . . 160 46. Bill My Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 47. Disbursement Fee. . . . . . . . . . . . . . . . . . . . . . . . . . 160 48. Currency Conversion Rate. . . . . . . . . . . . . . . . . . . . 160 49. Missing/Invalid Account Number or Refusal Fee. . . 160 50. Shipping Charge Corrections; Audit . . . . . . . . . . . . 160 51. Payment of Charges . . . . . . . . . . . . . . . . . . . . . . . . 51.1 Invoice Adjustment. . . . . . . . . . . . . . . . . . . . . . 51.2 Alternative Payment Plans. . . . . . . . . . . . . . . . 51.3 Late Payment Fee. . . . . . . . . . . . . . . . . . . . . . .

Tariff/Terms and Conditions



160 161 161 163

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UPS® Tariff/Terms and Conditions of Service – United States 1. Introduction The following contains the general terms and conditions of contract under which United Parcel Service® (“UPS”) is engaged in the transportation of Package shipments itself and jointly through inter­change with its affiliates via the services described below. The UPS Tariff/Terms and Conditions of Service (“Terms”) are effective on the date set forth above and are subject to change without prior notice. The Terms are published periodically in printed form in the UPS Rate and Service Guide (“Service Guide”) and electronically on the UPS website (ups.com®). The most current and controlling version of the Terms is published at www.ups.com/ terms. In tendering a Shipment for service, the Shipper agrees that the version of the Terms and the applicable Service Guide in effect at the time of shipping will apply to the Shipment and its transportation. The Terms apply to the following services:* – UPS Air Services –U  PS Hundredweight Service Air Services ®

– UPS 3 Day Select® –U  PS Hundredweight Service® UPS 3 Day Select® – UPS® Ground – UPS® Ground with Freight Pricing – UPS Hundredweight Service® Ground – UPS Returns® Services “UPS Air Services” includes: – UPS Next Day Air® Early – UPS Next Day Air® – UPS Next Day Air Saver® – UPS 2nd Day Air A.M.® – UPS 2nd Day Air®  *The Third Party Billing Service fee described in Section 43 applies to all UPS services worldwide, regardless of origin or destination. **Refer to http://compass.ups.com/ups-holidaycalendar/ for service limitations applicable to the day after Thanksgiving Day. Note: Visit ups.com for guarantee details, service availability, delivery time commitments or to request a pickup.

“UPS Hundredweight Air Services” includes: – UPS Hundredweight Service® UPS Next Day Air® – UPS Hundredweight Service® UPS Next Day Air Saver® –U  PS Hundredweight Service® UPS 2nd Day Air A.M.® –U  PS Hundredweight Service® UPS 2nd Day Air® The Terms apply to the following international services: – UPS Worldwide Express Plus® – UPS Worldwide Express NA1® – UPS Worldwide Express® – UPS Worldwide Express Freight® – UPS Worldwide Saver® – UPS Worldwide Expedited® – UPS 3 Day Select® from Canada – UPS® Standard services

2. Definitions Used –“  Alaska and Hawaii Rates” refer to the effective UPS Rates for Shipments originating in Alaska and Hawaii pub­ lished in the effective Service Guide for Alaska and Hawaii, or Retail Rates established by UPS for the service selected by the Shipper that apply to the Shipper and the Package, and are in effect at the time of shipping, plus any additional charges or rates for non­standard service, additional or non­standard usage, and any other additional charges referenced within the Terms or the Service Guide, or those applicable additional rates set out in any customized contracts. – “Business day” means Monday through Friday except the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day (December 25), and New Year’s Eve.** – “Charges” means all applicable trans­ portation and other charges including, but not limited to, all applicable acces­­ sorial charges, brokerage service fees, surcharges, additional handling charges and late payment fees. Any such Charges, including but not limited to any sur­ charges, are not intended solely to cover

the cost of pro­­viding service and may result in profit to UPS. – “Claimant” means any person assert­ ing any claim in any forum for legal or equitable relief – including, but not limited to, any claim for damages, refunds, credits, injunctive relief, and declaratory relief – arising out of or related to the provision of services by UPS. – “C.O.D.” means for all purposes Collect on Delivery. – “Commercial” refers to any address that is not Residential. – “Daily Rates” and “Retail Rates” refer to the effective UPS Rates for Shipments originating in the 48 contig­ uous United States established by UPS for the service selected by the Shipper that apply to the Shipper and the Package, and are in effect at the time of shipping, plus any additional charges or rates for nonstandard service, or additional or nonstandard usage, and any other additional charges referenced within the Terms or the Service Guide, or those applicable additional rates set out in any customized contracts. Effective December 28, 2015, “Daily Rates” shall also be deemed to mean “Standard List Rates.” – “Delivery” shall be deemed to include, but not be limited to any of the follow­ ing: (1) delivery to the Consignee or the Consignee’s actual or apparent agent or representative, or pursuant to Consignee’s instructions, (2) delivery to the address or location specified in the UPS Shipping System or, to any person present at such address, (3) delivery to an alternate address or location, including to a UPS Access Point™ location, (4) delivery in accordance with trade custom or usage, (5) deliv­ ery pursuant to UPS’s driver release procedures, (6) delivery pur­suant to UPS’s Shipper Release procedures, or (7) delivery otherwise permitted under the Terms. – “Drop Shipment” means any Shipment tendered pursuant to a written agree­ ment or prior arrangement between UPS and a specific Shipper that permits the Shipper to tender quantities of

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UPS® Tariff/Terms and Conditions of Service – United States individual Packages directly to UPS at a UPS pre-approved designated location.

– “Third Party” means any party that is not the Shipper or Receiver/Consignee.

– “Letter Rates” refers to the UPS Rates applicable to single package Shipments using UPS Express® Envelope or UPS® Letter packaging containing corres­pon­d­ence, urgent documents, or elec­tronic media, with an actual weight of eight (8) ounces or less. (“UPS Express® Envelope” and “UPS Letter” may be referred to interchangeably.)

– “Third-Party Retailers” means loca­ tions of The UPS Store® centers, UPS Authorized Shipping Outlet locations, and UPS Alliance Locations (located within Office Depot® and Staples® retail locations). UPS may designate certain Third-Party Retailers as UPS Access Point™ locations, as that term is defined below, but all terms and conditions applicable to Third-Party Retailers set forth herein shall continue to apply, regardless of such designation.

– “Package” means any container and its contents, and includes a UPS Express® Envelope, as well as any article that may be handled without packaging if the handling thereof can be accom­ plished in a reasonably safe and practicable manner. –“  Perishable Commodity” refers to a perishable commodity or a commodity requiring protection from heat or cold, including, but not limited to, live animals, foods, dry ice, flowers, biological materials. –“  Receiver” or “Consignee” refers to the party to whom the Shipment is being sent. –“  Residential” refers to an address that is a home, including, but not limited to, a business operating out of a home. If an address can be construed as either Residential or Commercial, then it will be considered Residential. –“  Shipment” means one or more Pack­ ages, or one or more pallets in UPS Worldwide Express Freight® service, shipped under a single Source Docu­ ment or UPS Automated Shipping System entry to one Receiver.

 UPS® Automated Shipping System,” –“ “Source Document” and “PLD Upload.” Source Document means a shipping document provided by UPS for the purpose of tendering a Shipment to UPS for transportation. UPS Automated Shipping System means WorldShip® technology, UPS CampusShip® tech­ nology, UPS® Internet Shipping, UPS marketplace shipping, UPS® Developer Kit, iShip® technology, UPS Host Access, or an approved UPS Ready® solution that meets UPS requirements at the time of Shipment. PLD Upload means the transmission to UPS of Package manifest information, includ­ ing without limitation, by Host Manifest Upload and Electronic Manifest Tool. The term “UPS Automated Shipping System,” “Source Document” and “PLD Upload,” individually or col­lec­ tively, are sometimes referred to by the term “UPS Shipping System.”

– “UPS Rates” refers collectively to Daily Rates (which are inclusive of Standard List Rates), Retail Rates, Alaska and Hawaii Rates, Letter Rates, Pak Rates, and UPS 10 KG Box® and UPS 25 KG Box® Rates. – “UPS Returns® Services” refers col­ lectively to UPS Authorized Return Service®, Print Return Label, Electronic Return Label, and Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup Attempts, UPS Returns® on the Web, UPS Returns® Flexible Access, and UPS Returns® Exchange. – “UPS Smart Label®” tag as defined here and described in the UPS Guide to Labeling includes but is not limited to the MAXICODE, postal code bar code, current UPS Routing Code, appropriate UPS service level icon, and UPS 1Z tracking number bar code. – “UPS Worldwide Express Freight® Center” means a UPS facility where Shippers may tender UPS Worldwide Express Freight® pallets to UPS for transportation, and a Consignee or other recipient may receive pallets.

3. Commodities Handled and Restrictions on Service UPS holds itself out to transport general com­modities, as usually defined, subject to the following restrictions. The Shipper agrees to indemnify, defend, and hold harmless UPS and its affiliated companies, their officers, directors, employees, agents from all claims, demands, expenses, liabilities, causes of action, enforcement procedures, and suits of any kind or nature brought arising from or relating to a Shipment in violation of applicable law or regulation, or of these Terms.

Tariff/Terms and Conditions

– “Shipper” refers to the party holding the UPS account used to process and tender a Shipment to UPS or, if no account was used for the Shipment, then the party that contracted with UPS for the Shipment. The term Shipper does not include, for example, a party to whom a Shipment was Third Party or collect billed, the party who drops off a UPS Returns® Services package, or a party that uses another party’s account for a Shipment.

– A “UPS Access Point™” location is an independently owned and operated business or a location (including a UPS Access Point™ locker) designated as a UPS Access Point location by UPS where a Consignee or other recipient may, where available, receive a Package Delivery. Where available, Packages processed for shipment prior to tender using a UPS Shipping System may be tendered to a UPS Access Point™ location. Hours of operation and avail­ ability of staffing vary by location.

– “UPS Customer Center” means a UPS facility where Shippers may tender Packages to UPS for transportation, and a Consignee or other recipient may receive a Package Delivery.

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UPS® Tariff/Terms and Conditions of Service – United States 3.1 Items Not Accepted for Transportation No service shall be rendered in the transportation of any of the prohibited articles listed in the applicable Service Guide or the Terms. UPS does not accept for transportation, and Shippers are prohibited from shipping: – A rticles of unusual value, which shall be deemed to include, but are not limited to: • Any Package with an actual value of more than $50,000, except that the actual value of Packages declared in accordance with the Enhanced Maximum Declared Value provisions of Section 54.1 (“Maximum Declared Values”) cannot exceed $70,000; • Any pallet with an actual value of more than $100,000; • Coins, cash, currency, bonds, postage stamps, money orders, and negotiable instruments (such as drafts, bills of exchange, or promissory notes, but excluding checks); • Unset precious stones, and industrial diamonds; • Any article that contains more than 50 percent by weight of gold or platinum, or any combination thereof in raw form including, but not limited to, bullion, bars, or scraps of these metals. – Hazardous waste, defined as a solid waste that meets any of the criteria of the hazardous waste as described in 40 C.F.R. § 261.3; – Human remains, fetal remains, human body parts, or components thereof; – Common fireworks; – Replica or inert explosives or weapons that bear an appearance to actual explosives or weapons (except as a contractual service); – Packages containing marijuana, as that term is defined by 21 U.S.C. § 802(16), including marijuana intended for medicinal use;

–P  ackages with an actual weight of more than 150 pounds, or Packages that when measured to determine the billable weight exceed 108 inches in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] combined. If found in the UPS system, they are subject to one or more of the following additional charges: Over Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in addition to all other applicable Charges including, but not limited to, a Large Package Surcharge;

accept, including when such Shipments are tendered for transportation at UPS Customer Centers, UPS Worldwide Express Freight® Centers, UPS Access Point™ locations, or any Third-Party Retailer.

– Without prior approval by UPS, UPS Worldwide Express Freight® pallets that exceed maximum size or weight restrictions (which vary by origin and destination) as set forth at http:// www.ups.com/media/en/wwef_max_ dim.pdf. Such pallets are subject to an Oversize Pallet Handling Surcharge.

– A ny Package with an actual value of more than $50,000, or $70,000 for Packages declared in accordance with the Enhanced Maximum Declared Value provisions of Section 54.1 (“Maximum Declared Values”);

– Shipments tendered (including preprocessed drop offs) to a Third-Party Retailer or UPS Access PointTM location containing any hazardous materials requiring shipping papers, firearms, or ammunition. These prohibitions also apply to shipments delivered to a Third-Party Retailer or UPS Access Point location, except for ammunition that satisfies all requirements for the shipment of ammunition set forth in Section 3.6.2 (“Ammunition”), includ­ ing qualifying for the exception for Limited Quantity/ORM-D packages; – U PS Returns® Services Shipments con­ taining hazardous materials (except for Limited Quantity/Other Regulated Materials Shipments (“ORM-D”) Ground Packages, as set forth below), or firearms, or requiring Delivery Confirmation Services; and – Any other items prohibited by the Service Guide, or on the ups.com® website. Shippers are prohibited from shipping and UPS will not accept for transporta­ tion Shipments containing articles that UPS is not authorized to accept or that UPS states in the Terms that it will not

UPS reserves the right, but is not required, to return to the Shipper any Shipment containing a prohibited article. Such return will be made solely at the Shipper’s risk and expense. 3.2 Maximum Values UPS does not accept for service Packages with values as set forth below:

– Packages with a value of $1,000 or more shipped via a Third-Party Retailer or UPS Access Point™ location if such Packages were processed for shipment using a UPS Shipping System prior to drop off at the Third-Party Retailer or UPS Access Point™ location or billed using Bill My Account; – Packages processed for shipment prior to tender using a UPS Shipping System and tendered to a UPS driver with a value of more than $1,000, unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package and signed by the driver upon tender of the Package; – Packages shipped or delivered to a UPS Access Point™ location with a value of $5,000 or more; – Domestic Packages with a value of more than $1,000 returned via Print Return Label, Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services; – International Shipments with a value of more than $1,000 per Package or pallet returned via UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup Attempt, or 3 UPS Pickup Attempts Return Services (including

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UPS® Tariff/Terms and Conditions of Service – United States via UPS Returns® on the Web) unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Shipment and signed by the driver upon tender of the Shipment; – International UPS Import Control® Shipments with a value of more than $1,000 per Package or pallet unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Shipment and signed by the driver upon tender of the Shipment; – Packages with a value of more than $500 shipped via a UPS Drop Box; – Prepaid Letters with a value of more than $100; – Packages with a value of more than $999 when Shipper Release is selected; – Packages with a C.O.D. amount in excess of $500 shipped via a UPS Drop Box; – International Shipments containing jewelry (not including costume jewelry) having a value of more than $500 per Package or pallet or, effective January 4, 2016, a value of more than $2,500 per Package or pallet for Shipments tendered to eligible destinations set forth at ups.com/jewelry; – U PS Worldwide Express Freight® Service Shipments having a value of more than $100,000 per pallet.

3.4 Alcoholic Beverages Packages containing alcoholic beverages (wine, beer, or spirits) are accepted for transportation only as a contractual service and only from Shippers who are licensed and authorized under applicable

UPS reserves the right to dispose of any alcoholic beverages tendered for shipment which Shippers are prohibited from shipping, which UPS is not authorized to accept, which UPS states that it will not accept, or which UPS has a right to refuse. UPS reserves the right to discontinue service to any Shipper for, among other reasons, tendering a Package containing alcoholic beverages that does not comply with all applicable laws or the Terms. 3.5 Biological Materials UPS accepts Packages containing “Biological Substance, Category B” as defined in 49 C.F.R. § 173.134, which are prepared in accordance with all aspects of 49 C.F.R. § 173.199. Transportation of other biological materials is limited, must be prearranged, and will only be provided under the following conditions: the Shipper has received prior written authorization from UPS for the specific Package tendered;

and the Shipper requests service in accordance with the conditions set forth in the written authorization from UPS for the Package tendered. Any Package containing biological materials shall be considered a Perishable Commodity. 3.6 Firearms and Ammunition UPS accepts Packages containing firearms or ammunition only pursuant to the following limitations. 3.6.1 Firearms UPS accepts Packages containing firearms (as defined by Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code) only (a) between licensed importers, licensed manufacturers, licensed dealers, and licensed collectors (as defined in Title 18, Chapter 44 of the United States Code), and government agencies; and (b) where not otherwise prohibited by federal, state, or local law from (i) an individual to a licensed importer, licensed manufacturer, licensed dealer or licensed collector; and (ii) from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector to an individual. The Shipper shall comply with and shall ensure that each Shipment containing firearms complies with all federal, state, and local laws applicable to the Shipper, recipient, and Package, including, without limitation, age restrictions. – The Shipper must use Delivery Confirmation Adult Signature Required service for each Package containing a firearm (including handguns). UPS, in its sole and unlimited discretion, may require the Shipper to select a UPS Next Day Air® delivery service for any Package containing a firearm. Handguns (as defined by 18 U.S.C. § 921) will be accepted for trans­portation only via a UPS Next Day Air delivery service. – Firearms (including handguns) are accepted for transportation only via Scheduled Pickup Service or at a UPS Customer Center. Firearms (including handguns) are not accepted for transportation via UPS Drop Boxes or in response to a request for UPS On-Call Pickup® service, and are not eligible for

Tariff/Terms and Conditions

3.3 Prohibited by Law No service shall be rendered by UPS in the transportation of any Shipment that is prohibited by applicable law or regulation of any federal, state, provincial, or local government in the origin or destination country. It is the responsibility of the Shipper to ensure that a Shipment tendered to UPS, and any UPS Shipping System entry that the Shipper prepares for that Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable to the Shipment.

laws to ship alcoholic beverages. To receive service for Packages containing alcoholic beverages, the Shipper must enter into an approved UPS agreement for the transportation of wine, beer, or spirits, as applicable. For all Packages containing alcoholic beverages, the Shipper must use Delivery Confirmation Adult Signature Required service requesting an adult signature for each Package containing alcoholic beverages, and must affix a special UPS alcoholic beverages label to each Package. Except for UPS Delivery Intercept® requests, requests to reroute Packages containing alcoholic beverages are not available (including, but not limited to, Delivery Change Requests and UPS My Choice® requests). For all U.S. inbound import Shipments containing alcoholic beverages, the Receiver must be licensed and authorized to receive the alcoholic beverages. UPS does not accept Packages containing beer or spirits for Delivery to a consumer. It is the responsibility of the Shipper to ensure that a Package tendered to UPS does not violate any federal, state, or local laws or regulations applicable to the Package.

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UPS® Tariff/Terms and Conditions of Service – United States Delivery Change Requests (including, but not limited to, requests to hold for pickup) or UPS My Choice® requests, or drop-off or pickup at UPS Access Point™ locations or Third-Party Retailers. UPS Returns® Services are not available for Packages containing firearms. – Firearm parts, which do not constitute firearms as defined under federal law (including without limitation Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code), and which otherwise comply with federal, state, and local law, will be accepted for transportation. – Firearms (including handguns) and firearm parts are not accepted for shipment internationally. Replicas or simulated firearms are not accepted for shipment internationally except as a contractual service. See www.ups.com/content/us/en/ resources/ship/packaging/guidelines/ firearms.html or contact UPS for more information. 3.6.2 Ammunition UPS accepts ammunition for transporta­ tion where such ammunition constitutes “cartridges, small arms,” as defined in 49 C.F.R. § 173.59. The Shipper shall comply with and shall ensure that each Shipment containing ammunition com­ plies with all federal, state, and local laws applicable to the Shipper, recipient, and Package, including, without limita­ tion, age restrictions. – A mmunition will be transported only when packaged and labeled in compli­ ance with 49 C.F.R. § 172 (Hazardous Materials), and must be shipped in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials. Ammunition may not be shipped in the same package as a firearm. –T  o meet the exception for Limited Quantity/ORM-D, ammunition can be shipped via UPS Ground only within the 48 contiguous United States or UPS Ground Intra-Oahu and Intra-Alaska. All other allowable ammunition Ship­ments are accepted only on a contractual basis, and must

be prepared under the rules for a fully regulated hazardous material. See further details in Section 3.10 (“Limited Quantity/ORM-D Packages”). – A mmunition is not accepted for ship­ ment internationally. See www.ups.com/content/us/en/ resources/ship/packaging/guidelines/ firearms.html, www.ups.com/content/ us/en/resources/prepare/packaging/ guidelines/ammunition.html or contact UPS for more information. 3.7 Food Transport; Assumption of Legal Responsibility Shipments containing “food,” as defined in section 201(f) of the Federal Food, Drug, and Cosmetic Act, will be accepted for transportation only according to the following terms. Shipper assumes all responsibility with respect to establishing and maintaining all records required under 21 C.F.R. Part 1 Subpart J §§ 1.326-1.363. In so doing, Shipper assumes the legal responsibility under 21 C.F.R. § 1.363 for establish­ ing and maintaining records that would otherwise be required to be maintained by UPS. Shipper agrees its records will comply with 21 C.F.R. § 1.352 and shall identify the immediate recipient of the transported food; the origin and destination points of shipment; the date the Shipment is received and the date released; the number of Packages shipped; a description of the freight describing the type of food received and released; and the route of movement. Shipper agrees expressly to make all records required by 21 C.F.R. § 1.352 available to FDA as required by 21 C.F.R. § 1.361. Shipper commits, and recognizes that it has the responsibility, to ensure that all such records are maintained consistent with the record reten­ tion requirements provided in 21 C.F.R. § 1.360 and the record availability requirements provided in 21 C.F.R. § 1.363. Shipper agrees that within 45 days of the date of shipment, Shipper will obtain or request from UPS any information needed from UPS to satisfy Shipper’s respons­ibility to establish and maintain records. Shipper recognizes that the foregoing obligations with respect to establishing and maintaining

records cannot be terminated. Shipper expressly agrees to immediately assume responsibility to establish and maintain records as provided in this paragraph, regardless of any FDA-designated compliance date for any provision of 21 C.F.R. Part 1 Subpart J. 3.8 Hazardous Materials Service Hazardous Materials, defined as those materials regulated under Title 49 of the Code of Federal Regulations (49 C.F.R.) (excluding Limited Quantity/ Other Regulated Materials Shipments (“ORM-D”) Ground Packages, as ref­ erenced below), and Dangerous Goods, defined as those materials regulated by the International Civil Aviation Orga­ nization (ICAO) and published in the International Air Transport Association (IATA) Dangerous Goods Regulations (collectively referred to as “Hazardous Materials,” or “Dangerous Goods,” or “International Dangerous Goods”), are accepted for transportation only as a contractual service and in accor­ dance with the UPS Guide for Shipping Ground and Air Hazardous Materials, or the UPS Guide for Shipping International Dangerous Goods. To receive Hazardous Materials or Dangerous Goods service, the Shipper must sign and agree to the provisions set forth in an approved UPS agreement relating specifically to the transportation of Hazardous Materials, Dangerous Goods, or International Dangerous Goods (“Hazardous Materials Agreement”). Contact UPS for specific information, including a list of “Common Items That May Be Classified as Hazardous Materials.” An additional charge will be assessed for each Hazardous Materials Shipment. UPS may also assess an additional surcharge for Packages or pallets contain­ ing certain types of Hazardous Material. Applicable surcharges are described in the Service Guide and at the ups.com® website. It is the Shipper’s responsibility to deter­ mine if a Shipment contains a Hazardous Material and to properly classify, label, mark, and package it in accordance with applicable governmental regulations. When required, the Shipper is respon­ sible for ensuring that all of its employees

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UPS® Tariff/Terms and Conditions of Service – United States involved in the preparation of Hazardous Materials for transport are properly trained, tested, and certified in accor­ dance with 49 C.F.R. Part 172.700 through 172.704, or with IATA (Section 1.5) and for ensuring that a program exists for the retraining, testing, and certification as required by these rules. All packaging used by the Shipper for the transportation of Hazardous Materials, when required by regulation, must pass UN performance testing in accordance with 49 C.F.R. Part 178.602 through 178.609 or IATA (Section 6.0). The Shipper must use a software system, such as the most current version of WorldShip® software that is acceptable to UPS for the preparation of documents for shipping Hazardous Materials, or an alternative method determined by UPS in its sole and unlimited discretion to perform the same functions. UPS will provide Shippers, upon request, a list of vendors who provide acceptable software systems.

UPS reserves the right, in its sole and unlimited discretion and without prior notice to the Shipper, to dispose of any international Shipment containing Dangerous Goods refused by the Receiver or which for any other reason

The Shipper agrees to indemnify, defend, and hold harmless UPS, its parent cor­ poration, and affiliated companies, their officers, directors, employees, agents, and their successors and assigns, from all claims, demands, expenses (including reasonable attorney’s and consultants’ fees), liabilities, causes of action, enforce­ ment procedures, and suits of any kind or nature brought by a governmental agency or any other person or entity arising from or relating to the trans­ portation of a Hazardous Materials Shipment, from the Shipper’s breach of the Hazardous Materials Agreement or the Terms, or from the Shipper’s noncompliance with governmental laws or regulations applicable to the transporta­ tion of Hazardous Materials whether such action is brought by a governmental agency or other person or entity. Under no circumstances shall UPS be liable for special, incidental, or consequential damages arising from the transportation of a Hazardous Materials Shipment. Pursuant to 49 C.F.R. Part 173.30, in the event the Shipper loads any UPS vehicle, the Shipper agrees to segregate Hazardous Materials in accordance with 49 C.F.R. Part 177.848 and prop­ erly secure Hazardous Materials in accordance with 49 C.F.R. Part 177.834. UPS does not accept Hazardous Materials in any amounts that require placarding under 49 C.F.R. Part 172, Subpart F. The Shipper agrees not to tender Hazardous Materials to UPS in any amount for a single vehicle that would require placarding in accordance with 49 C.F.R. Part 172, Subpart F. UPS reserves the right to discontinue or terminate service immediately with respect to the transportation of Haz­ ardous Materials if the Shipper fails to comply with any provisions of the Terms, or any applicable government regulations (including Limited Quantity/ ORM-D Shipments that are tendered without the proper shipping documenta­ tion). If a Shipper tenders an undeclared Hazardous Materials Shipment to UPS, UPS shall not be liable for the Shipment in the event of loss, damage, delay, or

misdelivery, nor shall UPS be liable for any special, incidental, or consequential damages. If the Shipper ships Hazardous Materials from more than one location, and the Shipper fails to comply with any provisions of the Terms, the Hazardous Materials Agreement, or any governmental regulations, UPS may, in its sole and unlimited discretion, terminate all of the Shipper’s shipment locations or limit such termination to those locations where the failure to comply occurred. Shippers are prohibited from shipping and UPS will not accept for trans­ portation Shipments containing any Hazardous Materials requiring ship­ ping papers (defined as those materials regulated under Title 49 of the Code of Federal Regulations) or Dangerous Goods requiring Shipper’s Declara­ tion for Dangerous Goods documents, when such Shipments are presented for shipment at UPS Customer Centers, Third-Party Retailers, or UPS Access Point™ locations. Hazardous Materi­ als requiring shipping papers cannot be picked up via UPS On-Call Pickup® service, or retrieved via any UPS Returns® Service, except as a contractual service. UPS Ground with Freight Pricing service is not available for Hazardous Materials Shipments (unless the Package qualifies as a Limited Quantity/ORM-D Package as set forth in Section 3.10 (“Limited Quantity/ORM-D Packages”)). Additional terms applicable to the ship­ ment of Hazardous Materials are set forth in the UPS Guide for Shipping Ground and Air Hazardous Materials, and the UPS Guide for Shipping International Dangerous Goods, the terms of which are each incorporated here by this reference and available at http:// www.ups.com/content/us/en/resources/ ship/hazardous. 3.9 Dry Ice Packages containing dry ice (carbon dioxide, solid) as a refrigerant, but no other Hazardous Materials, are accepted for transportation within the United States via UPS Ground and UPS Air Services (provided such Packages are pre­ pared in accordance with all applicable governmental regulations) without a

Tariff/Terms and Conditions

UPS reserves the right to refuse to accept, to return, or to dispose of, in compliance with applicable laws and regulations, any Hazardous Material that it determines not to have been pre­ pared in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials, the UPS Guide for Shipping Inter­n ational Dangerous Goods, and all applicable governmental laws and regu­ lations. The Shipper agrees to reimburse UPS for any costs or expenses incurred as a result of any improperly packed or prepared Hazardous Materials which Shipper tenders to UPS. In addition, the Shipper agrees to reimburse UPS for any costs or expenses incurred by UPS if Hazardous Materials tendered by the Shipper are refused by the Shipper upon return or cannot otherwise be delivered for any reason including, but not limited to, wrong delivery address or refusal of Receiver to accept Delivery.

cannot be delivered. Shipper shall be responsible for all disposal fees.

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UPS® Tariff/Terms and Conditions of Service – United States Hazardous Materials Agreement. Packages containing Hazardous Materials that use dry ice (carbon dioxide, solid) as a refrigerant are accepted for transportation within the United States via UPS Ground and UPS Air Services only as a contractual service. Any Package containing dry ice will be considered a Perishable Commodity. Packages containing dry ice may be tendered for shipment at The UPS Store® locations, where such services are available. A contract is required for all international Shipments of dry ice. 3.10 Limited Quantity/ ORM-D Packages Limited Quantity/ORM-D Packages are accepted for transportation without Hazardous Materials shipping papers and without a contract, only within the 48 contiguous United States via UPS Ground, UPS Ground with Freight Pricing service, and UPS Hundredweight Service® Ground, and via UPS Standard to Canada and UPS Ground Intra-Alaska and Intra-Oahu services, when properly classified, packaged and marked, provided the Shipper has reviewed the required checklist and service restrictions with a UPS representative. Limited Quantity/ORM-D Packages shipped via UPS Air Services and UPS 3 Day Select® within the United States and Puerto Rico are accepted for transportation on a contractual basis only. Limited Quantity/ ORM-D Packages containing ammunition are not accepted for shipment internationally. 3.11 Hazardous Waste, Mercury, and Mercury-Containing Waste Packages containing hazardous waste, defined as a solid waste that meets any of the criteria of hazardous waste as described in 40 C.F.R. § 261.3, are not accepted for transportation. UPS’s acceptance for transportation of any elemental mercury, mercurycontaining material, or used mercurycontaining device (including, but not limited to, medical devices, spent fluorescent lamps, thermostats, or thermometers) is limited, must be prearranged, and will only be provided pursuant to prior written authorization from UPS upon satisfaction of certain

requirements including appropriate packaging and financial assurances.

14 C.F.R. § 91.21, 14 C.F.R. § 121.306, or 47 C.F.R. § 15.521(a).

3.12 Live Animals UPS provides service on a limited basis for some types of live animal Shipments. (The term “animal” as used here refers to anything living, except plants.) Live animals may be shipped only pursuant to the restrictions and conditions set forth on the ups.com® website regarding Shipping Live Animals. A live animal Shipment will be considered a Perishable Commodity. Access http://www.ups.com/ content/us/en/resources/ship/packaging/ guidelines/animals.html or contact UPS for information regarding shipping live animals.

3.16 Tobacco Products Shipments containing tobacco or tobacco products, as those terms are variously defined under applicable state law (“Tobacco Product Shipments”), are accepted for transportation only from Shippers who are licensed and authorized to ship tobacco and tobacco products pursuant to applicable laws. UPS does not provide pick-up service from any person or entity included in the Bureau of Alcohol, Tobacco, Firearms and Explosives PACT Act – Non-Compliant List. Tobacco Product Shipments shipped to a consumer will only be accepted for transportation as a contractual service. However, because UPS prohibits Shipments of cigarettes to consumers under any circumstances, UPS does not offer a contractual service for the delivery of cigarettes to consumers. To receive service for Tobacco Product Shipments shipped to a consumer, the Shipper must sign and agree to the provisions set forth in an approved UPS agreement for the transportation of tobacco products. For all other service for Tobacco Product Shipments, the Receiver must be licensed and authorized to receive tobacco or tobacco products pursuant to all applicable federal, state, provincial, or local laws or regulations, and the Shipment must conform to the terms, conditions, restrictions, and prohibitions set forth at www.ups.com/ tobacco at the time of shipping. It is the responsibility of the Shipper to ensure that a Shipment tendered to UPS, including a Tobacco Product Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable to the Shipment.

3.13 Perishable Commodities UPS does not provide a protective service for the transportation of Perishable Commodities. Such commodities will be accepted for transportation solely at the Shipper’s risk for any damage arising from the perishable nature of the item. Shippers shall not file claims for, and UPS shall not be liable to Shippers or any third parties for, any damage arising from the transportation of Perishable Commodities arising from exposure to heat or cold or the perishable nature of the item, regardless of whether the Shipment is delivered pursuant to an applicable UPS Service Guarantee or is delayed in transit. UPS reserves the right to dispose of any Shipment in the UPS system containing a Perishable Commodity that UPS deems in its sole and unlimited discretion to be of no value, unsafe or unsanitary. 3.14 Pharmaceuticals The Shipper shall comply with and shall ensure that each Shipment containing pharmaceutical products complies with all applicable federal, state, provincial, and local laws and regulations governing the dispensing, shipment or tender of shipment of pharmaceutical products. 3.15 Portable Electronic Devices UPS transports Shipments containing radio frequency identification devices (RFID), ultrawideband devices (UWB), and other portable electronic devices (PED) only when such devices are in an inactivated state or otherwise in compliance with applicable law including

UPS reserves the right to refuse to accept, transport, or deliver any Tobacco Product Shipment that UPS, in its sole and unlimited discretion, determines does not comply with UPS requirements for the shipment or any applicable law or regulation, and to discontinue any or all service to any Shipper for, among other reasons, tendering such a Shipment. UPS reserves the right to dispose of any Tobacco Product Shipment that Shippers are prohibited from shipping,

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UPS® Tariff/Terms and Conditions of Service – United States that UPS is not authorized to accept, that UPS states that it will not accept, or that UPS has a right to refuse.

4. Provisions for Export and Customs Clearance of International Shipments

When an international Shipment is ten­ dered to UPS, UPS is thereby appointed as the agent for performance of customs clearance in the destination country to the extent allowed by law. The Shipper shall provide all Powers of Attorney and other authorizations required by applicable law for UPS to serve as the Shipper’s agent to perform customs clearance in the destination country. UPS is specified as the nominal Consignee for the purpose of designating a customs broker to perform customs clearance. Local authorities may require documen­ tation confirming that UPS has been designated as the nominal Consignee. Fines, penalties, liquidated damages, storage charges, or other expenses incurred as a result of an action by U.S. Customs and Border Protection (or any other U.S. or other country’s government agency regulating imports or exports), or as a result of the failure of the Shipper or Consignee to provide complete, true, and correct documentation, statements, or information required by the laws of the origin and destination countries (including the failure to obtain a required license or permit) will be charged to the Shipper or Consignee along with any applicable duties, fees, or taxes, and any applicable late payment fees assessed by UPS. Unless a written agreement between UPS and the Shipper specifies otherwise, UPS reserves the right in its sole and unlimited discretion to charge the Shipper or Consignee for any such fines, penalties, liquidated damages, storage charges, expenses, duties, fees, taxes, or late payment fees. Regardless of any such written agreement specifying otherwise, in the event of non-payment by the Consignee, the Shipper is liable for all Charges. The Shipper agrees to indemnify, defend, and hold harmless UPS, its parent cor­ poration, and affiliated companies, their officers, directors, employees, agents, and their successors and assigns, from any and all claims, demands, expenses,

or liabilities including, but not limited to, fines, penalties, liquidated damages, storage charges, duties, fees, taxes, late payment fees, or other money due, arising from the transportation, impor­ tation, exportation, or customs clearance of Shipments on behalf of the Shipper, or arising from the Shipper’s noncom­ pliance with the laws of the origin and destination countries, or UPS require­ ments applicable to the Shipment. UPS provides routine customs clearance through UPS Supply Chain Solutions® brokerage offices designated by UPS for handling customs clearance of Ship­ ments at no additional charge, except for UPS® Standard to and from Canada Shipments, for which a brokerage service charge applies. Other UPS Supply Chain Solutions® customs brokerage offices charge fees for the clearance of Pack­ ages and freight. For UPS Standard to Mexico, UPS Supply Chain Solutions® customs clearance is required. Failure to do so will result in Packages auto­ matically returned to Shipper. Additional charges may apply for complex customs clearance procedures, which include, but are not limited to, the following: – Clearance procedures involving a government agency other than U.S. Customs and Border Protection; – Customs Bonds; – Drawbacks; – Formal entries involving more than three tariff lines; – Live Entries; – Country of Origin Marking; or – Temporary Import Bonds (T.I.B.). UPS is under no obligation, unless the customer requests in writing and UPS agrees in writing, to undertake any preor post-importation action including, but not limited to, obtaining binding rulings, advising of liquidations, filing protests, or filing petitions for relief. UPS may prepay duties, fees, or taxes on behalf of the payer. For importa­ tion into the United States, a fee will be assessed and billed to the importer. A fee may also apply for shipments to other countries.

Tariff/Terms and Conditions

The Shipper (or the party tendering an international Shipment to UPS for service, referred to for purposes of this Section 4 as “Shipper”) is responsible for compliance with all applicable U.S. export control requirements, and must provide UPS with all documentation and information required by the laws of the origin and destination countries for export and import of Shipments (i.e., for export and customs clearance). The Shipper is responsible for deter­ mining export and import licensing or permitting requirements for a Shipment, obtaining any required licenses and permits, and ensuring that the Consignee is authorized by the laws of the origin and destination countries to receive the Shipment. The Shipper must regularly review its import and export transac­ tions and immediately notify UPS of any incorrect or incomplete information provided, including information filed with, or otherwise transmitted (whether in writing or electronically) to, a U.S. or other governmental agency. By tender­ ing an international Shipment for service and providing UPS with documentation (including any Source Documents), the Shipper certifies that the docu­men­tation includes all required licenses and permits, that the statements in that documenta­ tion and any other information that the Shipper provides to UPS relating to exportation and importation are com­ plete, true, correct, and in compliance with the laws of the origin and destina­ tion countries, and that the Consignee is authorized by the laws of the origin and destination countries to receive the Shipment. Furthermore, the Shipper understands that civil and criminal pen­ alties including seizure and forfeiture, may be imposed for failing to provide UPS with all required documentation, licenses, permits, statements, and infor­ mation, for making inaccurate, false, or fraudulent statements, or for violating U.S. or other country laws regulating exports or imports (see, e.g., 13 U.S.C.

§ 305; 18 U.S.C. §§ 545, 554 and 1001; 19 U.S.C. §§ 1595a and 1592; 22 U.S.C. § 401; and Subchapter C of 15 C.F.R. (i.e., The Export Administration Regulations)).

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UPS® Tariff/Terms and Conditions of Service – United States For any claims arising from import, export or customs clearance activities, the liability of UPS (including UPS Supply Chain Solutions) shall be limited to the lesser of (i) $50 per entry, filing, or transaction; or (ii) the amount of fees paid to UPS for such entry, filing, or transaction. 4.1 Electronic Export Information If Electronic Export Information (EEI) is required to be filed through the Auto­ mated Export System (AES) under the Foreign Trade Regulations of the U.S. Bureau of the Census (“Census”) (i.e., Part 30, 15 C.F.R.), and the Shipper has not filed the EEI and provided an Internal Transaction Number (ITN) to UPS to confirm that an EEI transaction was submitted to Census by the Shipper accepted and is on file in the AES, UPS will electronically file the required EEI on behalf of the Shipper, provided that all information required to file the EEI is supplied by the Shipper in the UPS Shipping System or other export docu­ mentation and UPS has received proper authorization or a Power of Attorney from the Shipper to complete and file the EEI. A processing fee will be assessed and billed to the Shipper. The Shipper is solely responsible for determining whether EEI is required to be filed through the AES for its shipment and for ensuring that the EEI is accurately and timely filed, whether by the Shipper or by UPS acting as the filing agent on behalf of the Shipper. 4.2 Certificate of Origin UPS may, based solely on information that the Shipper furnishes, prepare a Certificate of Origin for goods manu­ factured and originating within the United States on behalf of the Shipper when one is required but not included with the export documents provided by the Shipper. When authorizing UPS to prepare a Certificate of Origin, the Shipper certifies that the information it provides to UPS is complete, true, and correct and that the completed Certifi­ cate of Origin complies with the laws of each country where a claim will be made that the goods are manufactured and originate in the United States. A process­ ing fee will be assessed and billed to the Shipper.

4.3 UPS Paperless® Invoice Service A Shipper must register with UPS in advance of shipping to use UPS Paper­ less® Invoice service, where such services are available. By using UPS Paperless® Invoice service, the Shipper authorizes UPS to use the Shipper’s letterhead and electronic signature to prepare true, correct, and paperless commercial invoices that reflect, in all material respects, the Shipper’s sale transactions of merchandise to its buyers (i.e., the “Sold To” Parties) necessary to expedite in accordance with law the export and customs clearance of international Shipments. The Shipper shall provide to UPS in advance all required information including, but not limited to, the true and accurate price at which the merchan­ dise was sold to the “Sold To” Party, any required additions to customs value (e.g., dutiable commissions, royalty/license fees, assists, packing costs, and proceeds of subsequent sales), the currency of the sale, country of origin, terms of sale, the quantities, ultimate Consignee, and a complete commercial description of the merchandise. By using the service, Shipper represents and certifies that any paperless commercial invoice that UPS prepares is true and accurate, which means that it is, in all material respects, an electronic copy of the same com­ mercial invoice provided to the buyer. The Shipper shall have an affirmative, non-delegable duty to disclose to UPS any and all required commercial invoice information, and to ensure its accuracy and completeness. The Shipper must provide timely upload of PLD to use UPS Paperless® Invoice service. 4.4 Pre-Release Notification for Import Shipments A Shipper or Consignee may request that UPS notify the Consignee prior to submission of a U.S. import Shipment to U.S. Customs and Border Protection so that the importer may validate the classification, valuation, or other import information. An additional fee applies for this service and will be billed to the importer or to the Shipper when the Shipper is selected as the payer of the duties and taxes for the Shipment.

4.5 Record-Keeping The Shipper agrees and consents that UPS may preserve a record of the car­ riage for an international Shipment using means other than producing a copy of the air waybill. The Shipper has a duty to and is solely liable for maintaining all records as required under the export and customs or other laws of the origin and destination countries, unless otherwise agreed to in writing. UPS assumes no responsibility to act as a record-keeper or record-keeping agent for the Shipper.

5. UPS Import Control® Service UPS Import Control® service allows a Shipper to process an import Shipment, including commercial invoice. Where available, a Shipper may use UPS Import Control® service to create a Print Import Label, Electronic Import Label, or Print and Mail Import Label to provide to the sender or party tendering the Ship­ ment to UPS, or a Shipper may request 1 UPS Pickup Attempt or 3 UPS Pickup Attempts to request that UPS make pickup attempts to retrieve import Ship­ ments from a sender’s address. 3 UPS Pickup Attempts is not available for UPS Worldwide Express Freight® ship­ ments. UPS Import Control® service is available only in countries where UPS pickup services are available. An addi­ tional charge will be assessed for each unique UPS Import Control label. Shipments containing certain items are prohibited from being shipped and are not accepted by UPS for UPS Import Control® service including, but not limited to, Hazardous Materials Shipments requiring shipping papers, fire­ arms, or Shipments requiring Delivery Confirmation Services. C.O.D. service is not available for UPS Import Control® Shipments. The maximum actual or declared value for each UPS Import Control® Shipment is $50,000 per Package and $100,000 per pallet, provided that, for any UPS Import Control® Package or pallet with an actual or declared value in excess of $1,000, the Shipper must ensure that a UPS high-value shipment summary is generated and signed by the UPS driver upon tender of the Shipment to UPS.

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UPS® Tariff/Terms and Conditions of Service – United States If no high-value shipment summary is obtained and signed, the maximum actual or declared value of each such Package or pallet is limited to $1,000. Notwithstanding anything herein to the contrary, for all UPS Import Control® Shipments tendered to UPS for export from the U.S., that transit the U.S., or that contain U.S.-origin goods, the sender or tendering party is the exporter for purposes of the Export Administration Regulations (“EAR”), and it shall be responsible for determining licensing authority (license, license exception, or NLR) and obtaining the appropriate license or other authorization as provided in Section 4 (“Provisions for Export and Customs Clearance of International Shipments”). In no event shall a party arranging for UPS Import Control® service provide a writing assuming responsibility for determining licensing requirements and obtaining license authority for any UPS Import Control Shipment to the tendering party. UPS does not agree to serve as the exporter for purposes of the EAR.

6. Right of Inspection UPS reserves the right in its sole and unlimited discretion to open and inspect any Shipment tendered to it for transportation, but is not required to do so.

7. Refusal of Service UPS reserves the right to refuse to provide service, among other reasons, for any Shipment which by reason of the dangerous or other character of its contents may, in the sole judgment of UPS, soil, taint or otherwise damage other Shipments or UPS’s equipment, or which is improperly or insecurely packed or wrapped, as determined by UPS in its sole judgment.

8. Packaging It is the responsibility of the Shipper to ensure that proper packaging is used and that contents are adequately and securely packed, wrapped, and cushioned for transportation. Shipments must be so packed or wrapped as to meet UPS’s published standards related thereto set forth in the Service Guide, or on the ups.com® website, and as to pass tests set forth in the International Safe Transit Association (“ISTA”) Procedure 3A, Procedure for Testing Packaged Products, published by ISTA. Acceptance of tender by UPS is not an indication that a Package is packed in accordance with UPS’s published standards. In addition, any tested product must be free from damage and the packaging must afford reasonable protection as determined by UPS in its sole judgment. Shipments containing goods of high value or high risk, including without limitation jewelry, pharmaceuticals, computers, hand-held electronic devices, mobile telephones, and electronic components of these, must not have labels, customized shipping labels (including as created in a UPS Automated Shipping System), markings, logos, or other written notice of contents contained within the Package. The use of UPS-provided packaging is not a guarantee that an item is sufficiently packaged for transportation. UPS does not provide special handling for Shipments with “Fragile,” orientation markings (e.g., “UP” arrows or “This End Up” markings), or any other similar such markings. When shipping media of any type containing sensitive personal information (such as personal financial or health information), it is recommended that the Shipper retain a copy of the data and secure the data on the media through

encryption or other technological means. UPS is not liable or responsible for loss of, damage to, or irretrievability of data stored on media of any type, or for loss of information, including without limitation personal, health or financial information. For the shipment of electronic media, or for breakable items, see the packaging guidelines located at the ups.com ® website. The guidelines advise against the use of UPS Express® Envelopes, UPS Express® Pak, or UPS Express® Pad Paks to ship sensitive personal information or breakable items. UPS Worldwide Express Freight® Shipments must be palletized, stackable, able to be lifted by forklift, and shrinkwrapped or banded to a skid. Shipper must ensure that pallets and packaging comply with all applicable laws and regulations of the origin and destination country.

9. Use of UPS-Provided Materials and Services UPS-provided materials including, but not limited to, packaging materials and supplies, envelopes, labels, label printers, shipping documents, publications and products are provided solely for the use of UPS Shippers to obtain UPS services on their behalf and to interact with UPS. Any other use of such UPS-provided materials is strictly prohibited. UPS Express® Envelopes, UPS Express® Pak, UPS® Express Boxes, UPS® Express Tubes, UPS 10 KG Box ® and UPS 25 KG Box ® packaging may not be used for UPS® Ground, UPS® Standard, UPS 3 Day Select ®, or UPS Worldwide Expedited® Shipments. Under no circumstances may a Shipper sell any UPS-provided materials, products, or services to any third party without prior written authorization from UPS. A weekly charge applies for use of UPS-provided thermal label printers.

10. Use of UPS Electronic Information Systems Use of UPS electronic information systems to which Shippers are granted access by UPS and which are accessed by means of hardware, software, or

Tariff/Terms and Conditions

Before accepting any Shipment, UPS reserves the right to require sufficient verification, as determined by UPS in its sole and unlimited discretion, of the Shipper’s name and address, or any other information necessary to accept the Shipment for service. UPS reserves the right to refuse to provide service for any Shipment or to or from any location, or to provide alternative service arrangements, or to intercept, hold or return any

Shipment when, among other reasons, UPS, in its sole and unlimited discretion, determines that it is unsafe or economically or opera­tionally impracticable to provide service, that its services are being used in violation of federal, state, or local law, or for fraudulent purposes, or when the account of the person or entity responsible for payment is not in good standing.

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UPS® Tariff/Terms and Conditions of Service – United States internet interfaces, including UPS Ship­ ping Systems, are subject to and will be governed by the terms in effect at the time of shipping for the relevant system, including without limitation, the UPS Technology Agreement, the iShip® Master Enterprise Service Agreement, the ConnectShip® End User License Agreement, or that agreement licensing use of a UPS Ready® solution.

11. Timely Upload of PLD The Shipper must provide Timely Upload of Package Level Detail (“PLD”) to UPS. If timely upload of PLD is not provided, certain UPS services are unavailable, including but not limited to Direct Delivery Only, Ship to a UPS Access Point™ location, UPS Delivery Intercept® service, and UPS Proactive Response® service. Timely Upload of PLD as used in these Terms refers to the electronic transmission of all applicable PLD infor­ mation to UPS at or before the time that Shipments are tendered to UPS. PLD includes, but is not limited to, Consign­ ee’s full name, complete delivery address, and Shipment dimensions and weight.

12. ZIP Code™/Postal Code Information The Receiver’s ZIP Code™ is a required part of the address for domestic Ship­ ments. When available, ZIP+4™ should be used. The Receiver’s postal code, telephone number, and contact name are required parts of the address for international Shipments.

13. P.O. Boxes UPS does not provide Delivery to a P.O. Box. The Shipper must make every effort to obtain a street address. If the Shipper should use a P.O. Box address, the recipi­ ent’s telephone number must be included. A Package addressed to a P.O. Box may experience delays, is not covered by any UPS Service Guarantee, and is subject to an Address Correction charge. Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

14. UPS Customer Center and UPS Worldwide Express Freight® Center Before accepting a Shipment tendered for transportation or releasing any Ship­ ment at a UPS Customer Center or a UPS Worldwide Express Freight® Center to a Consignee or other recipient, UPS

reserves the right to require sufficient verification, as determined by UPS in its sole and unlimited discretion, of the Shipper’s or recipient’s name, address, authorization to ship or receive the Shipment, or any other information UPS deems necessary to accept or release the Shipment in its sole and unlimited discretion. Persons tendering or picking up Shipments on behalf of a business may be required to provide identifi­ cation issued by the business and a government-issued identification. A Residential Consignee will be required to provide a government-issued identifi­ cation. UPS reserves the right to require payment to be made at Customer Centers and UPS Worldwide Express Freight® Centers by payment card only.

15. Third-Party Retailer The UPS Store® locations are indepen­ dently owned and operated by licensed franchisees of The UPS Store, Inc., a subsidiary of United Parcel Service, Inc., and are not agents of UPS. Other ThirdParty Retailers are independently owned and operated businesses and are not agents of UPS. UPS assumes no liability other than to the Third-Party Retailer as the Shipper of the Package, for lost, damaged or delayed Packages sent by the Third-Party Retailer. Any such liability to the Third-Party Retailer is subject to the limitations set forth in the Terms. All inquiries regarding Packages shipped by any Third-Party Retailer must be directed to the Third-Party Retailer that shipped the Package. UPS will deal solely with the Third-Party Retailer in all matters concerning Packages shipped by any Third-Party Retailer including, but not limited to: tracking/tracing requests; claims and guarantees; C.O.D. preparation and remittance; return of undeliverable Packages; proper packag­ ing and labeling; and billing. Even if UPS responds directly to customers of the Third-Party Retailer regarding tracking requests, UPS will not be liable to those customers. The Third-Party Retailer is solely responsible for the issuance of any refunds and claims to those who shipped Packages by the Third-Party Retailer. For any Package shipped by the ThirdParty Retailer with a declared value in excess of $1,000, the Third-Party

Retailer must provide a copy of the highvalue control log to UPS at the time of tender of the Package. The Third-Party Retailer shall not ship any articles which UPS does not accept for transportation. The Third-Party Retailer shall indemnify and hold harm­less UPS in any action against UPS arising from the loss, damage, or delay of a Package shipped by the Third-Party Retailer.

16. UPS Access Point™ Locations Packages that may be received for Deliv­ ery or tendered for shipment (meaning, Packages that have been processed for shipment prior to tender using a UPS Shipping System only) at a UPS Access Point™ location are subject to restric­ tions, including, without limitation, in regard to weight and size and actual and declared value, as set forth in the appli­ cable Service Guide and on the ups.com website. Subject to modification by the Shipper, UPS Access Point™ locations will hold Packages for up to seven (7) calendar days. Refer to tracking detail for Package-specific information, includ­ ing but not limited to, the last available pickup date. If the Shipment is not picked up within seven (7) calendar days (or other time selected by the Shipper), it may be returned to the Shipper as unde­ liverable. See further details in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”). Before accepting a Shipment tendered for transportation or releasing any Ship­ ment at a UPS Access Point™ location to a Consignee or other recipient, a Shipper, Consignee, or other recipient may be required to produce sufficient verification of the Shipper’s or recipi­ ent’s name, address, authorization to ship or receive the Shipment, and any other information UPS deems necessary to accept or release the Shipment in its sole and unlimited discretion, including, without limitation, provision of govern­ ment-issued identification.

17. Pickup Services – Scheduled UPS offers the following Scheduled Pickup Services: – Daily Pickup: When Daily Pickup service is selected, UPS will call on Shipper’s location once each business day to pick up Packages. UPS may

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UPS® Tariff/Terms and Conditions of Service – United States not call upon a location on any day in which the account indicates that there are no Packages available for pickup. – Daily On-Route Pickup: When Daily On-Route Pickup service is selected, UPS will call on Shipper’s location each business day to pick up Packages while making deliveries in Ship­per’s area. – Day-Specific Pickup: When DaySpecific Pickup is selected, UPS will call on Shipper’s location each business day as preselected by Shipper. Shipper may select up to four business days per week for Day-Specific Pickup. – U PS Smart Pickup® service: When UPS Smart Pickup® service is selected, UPS will call on Shipper’s location any business day when the Shipper transmits PLD using the current version of WorldShip® software, UPS CampusShip® software, or UPS Internet Shipping, by the deadline designated by UPS, or if Shipper has scheduled a pickup by telephone or through the ups.com® website, prior to the deadline designated by UPS. For Daily Pickup, Daily On-Route Pickup, and Day-Specific Pickup, a weekly service charge based on the account’s weekly billing total, as reflected in the UPS billing system, will be assessed. The weekly billing total may not necessarily reflect all Packages tendered during a calendar week. For UPS Smart Pickup® service, a weekly service charge will be assessed. Scheduled Pickup Services are not available for UPS Worldwide Express Freight® service.

18. UPS On-Call Pickup® Service

UPS On-Call Pickup® service from a Residential address will be assessed an additional surcharge for residential pickup. If the Residential address is in a remote or less accessible area as designated by UPS, an additional surcharge for extended area or remote Residential pickup also will apply.

19. Saturday Pickup; Processing Fee UPS offers Saturday pickup of UPS Air Services Packages and UPS Hundredweight Service® Air Services Shipments for Delivery in the United States and Puerto Rico where such services are available and subject to a processing fee. The Shipper should contact UPS for information regarding UPS’s Saturday pickup area. UPS Air Services Shipments picked up on Saturday receive the same Delivery commitment as UPS Air Services Shipments picked up on Friday. Saturday pickup service is provided by the following methods: –A  Shipper may request Saturday pickup via UPS On-Call Pickup® service by contacting UPS on each Saturday, excluding holidays, on which the service is needed. – At the Shipper’s option, UPS will call at the Shipper’s premises every Saturday, excluding holidays, to pick up qualifying Shipments. A minimum processing fee will be assessed if UPS calls at the Shipper’s premises on Saturday and there are no Packages to be picked up on that day. The processing fee will be assessed for each UPS Air Services Package or each UPS Hundredweight Service® Air Services Shipment processed using a UPS Shipping System, tendered to UPS, or tendered to a Third-Party Retailer on a Saturday, in addition to any applicable UPS On-Call Pickup® charge.

20. Drop Shipment A unique Drop Shipper account number will be assigned to approved Shippers and must be used solely for the origin and destination locations as specified in the UPS Drop Ship Letter of Understanding or as required by UPS.

UPS reserves the right to refuse any Drop Shipment request, in its sole and unlimited discretion, including, but not limited to, any Drop Shipment that is operationally or economically impracticable to transport. A request for Drop Shipment service is not reasonable unless the Shipper makes a prior arrangement with UPS, agreed to in advance by UPS, as to timing, location, and volume of the Drop Shipment. When a Shipper, through prior arrangements with UPS, tenders Packages at UPS’s receiving stations with a return address requiring a movement greater than a Zone 2 movement from the point of tender, any undelivered Packages will be returned automatically and will be charged at the rate applicable between the point of tender and the return address. The effective UPS Rates for the applicable shipment will apply. UPS does not accept, and Shippers are prohibited from shipping, any Package via a Drop Shipment that contains Hazardous Materials, except for Limited Quantity/ORM-D Packages that are tendered for UPS Ground service in the 48 contiguous United States.

21. Delivery UPS does not limit Delivery of a Shipment to the person specified as the Receiver in the UPS Shipping System. Unless the Shipper uses Delivery Confirmation service requiring a signature, UPS reserves the right, in its sole and unlimited discretion, to make a Delivery without obtaining a signature.

22. Direct Delivery Only Surcharge Where available and subject to a Direct Delivery Only surcharge, UPS may in its sole and unlimited discretion accept a Shipper’s request to limit (1) reroutes of Packages to an alternate address by the Consignee (including but not limited to Delivery Change Requests and UPS My Choice® requests, other than requests to hold for will call at a UPS Customer Center) and (2) delivery to a UPS Access Point™ location following a first delivery attempt at a Residential address. Direct Delivery Only does not limit UPS Delivery Intercept® requests or

Tariff/Terms and Conditions

When UPS On-Call Pickup® service is requested by the Shipper, UPS will arrange (where reasonably practicable) a pickup at the Shipper’s loca­tion. An additional charge for UPS On-Call Pickup® service will be assessed.

UPS On-Call Pickup® service must be requested for each UPS Worldwide Express Freight® Shipment pickup or drop-off (for door-to-door and non door-to-door services), and may not be combined with a Package pickup. No additional charge for UPS On-Call Pickup® service applies to UPS Worldwide Express Freight service.

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UPS® Tariff/Terms and Conditions of Service – United States Delivery pursuant to UPS’s driver release or Shipper Release procedures, and does not require signature on Delivery or Delivery to the person specified as the Receiver in the UPS Shipping System. The Shipper must provide timely upload of PLD to request Direct Delivery Only.

23. Residential Surcharge A Residential Surcharge will apply if either the delivery address entered in the UPS Shipping System or the actual delivery address is considered Residential (regardless of a Shipper’s designation of the address as Commercial).

24. Delivery Area Surcharge A Delivery Area Surcharge or Extended Delivery Area Surcharge will apply to each Package delivered to certain ZIP Codes™ within the 48 contiguous states. A Remote Area Surcharge will apply to each Package delivered to, and any UPS On-Call Pickup service from, certain ZIP Codes within Alaska and Hawaii. Refer to the Area Surcharge listing at ups.com/rates or call 1-800-PICK-UPS® for the listings of effective applicable ZIP Codes for the Delivery Area Surcharge, Extended Delivery Area Surcharge and Remote Area Surcharge. A Delivery Area Surcharge, Extended Delivery Area Surcharge or Remote Area Surcharge, respectively, will apply if either the delivery (or pickup, where applicable) address entered in the UPS Shipping System or the actual delivery (or pickup, where applicable) address falls within ZIP Codes designated by UPS as subject to such charges. Such charges apply in addition to all other applicable Charges, including but not limited to the Residential Surcharge.

25. Delivery Attempts; UPS Access PointTM Locations If UPS is unable to deliver a Shipment, a notice will be left at the Consignee’s address stating that Delivery has been attempted. Thereafter, a second and, if necessary, a third attempt to deliver the Shipment may be made without additional charge. For Residential deliveries and where available, UPS may in its sole and unlim­ ited discretion, after the first delivery

attempt, deliver a Shipment to a UPS Access Point™ location, where such Shipment will be held for pickup. Requests for subsequent Delivery attempts are subject to additional Charges which will be assessed to the Consignee. For UPS Worldwide Express Freight® Shipments, only one Delivery attempt will be made and subsequent Delivery attempts are subject to additional charges which will be assessed to the Consignee. Refer to Section 30 (“Delivery Change Requests”) for further information.

26. Hold for Pickup and Hold at Location Services At the time a Shipper tenders a Shipment to UPS, the Shipper may request that UPS hold a domestic Package at a designated UPS Customer Center for pickup by the Consignee. For each such Ship­ ment, the Shipper will complete an address label showing the words “Hold for Pickup,” the Consignee’s name, telephone number, the name of a contact person, and the full address of the designated UPS Customer Center. In addition, the Shipper will apply a UPS Hold for Pickup label below the address label on the Shipment. Hold for Pickup is not available for international Package shipments. For UPS Worldwide Express Freight® Shipments, the Shipper may request that UPS hold a UPS Worldwide Express Freight® Shipment at a UPS Worldwide Express Freight® Center location for pickup by the Consignee. For each such Shipment, the Shipper will complete an address label showing the words “Hold for Pickup,” the Consignee’s name, telephone number, the name of a contact person, and the full address of the Consignee (designated UPS Worldwide Express Freight® Center address not required). UPS will hold the Shipment at the des­ ignated UPS Customer Center or UPS Worldwide Express Freight® Center and will attempt to contact the Consignee at the telephone number shown on the label. Shipments not picked up within five (5) business days from the date of arrival will be considered undeliverable.

27. Shipper Release A Shipper may request that UPS release a Shipment on the first Delivery attempt. When Shipper Release is selected, UPS will make only one Delivery attempt, a signature will not be obtained upon Delivery, and a UPS Delivery record showing a completed Shipper Release delivery shall be conclusive proof that Delivery was completed. Shipper Release is provided solely at the Shipper’s risk of loss or damage arising from the release of the Shipment by UPS and UPS will not be liable for any damages arising from the release of the Shipment.

28. UPS carbon neutral A Shipper may request that UPS offset the climate impact of a Shipment via UPS carbon neutral service by selecting UPS carbon neutral at the time a Ship­ ment is tendered to UPS. By selecting UPS carbon neutral, UPS will purchase and retire in the appropriate registry a sufficient number of voluntary or regu­ latory carbon credits as determined by UPS in its sole and unlimited discretion to offset calculated carbon dioxide emis­ sions. UPS carbon neutral is available only for Shipments shipped using a UPS Automated Shipping System. An addi­ tional charge will be assessed for each Package or pallet.

29. UPS Delivery Intercept® Service After a domestic Package has been ten­ dered to UPS but before Delivery, a Shipper may request that UPS return a Package to the Shipper, reroute a Package (including a request by Shipper to correct an address), hold the Package for pickup at a UPS Customer Center, or hold a Package for future Delivery. UPS may in its sole and unlimited discretion also accept a UPS Delivery Intercept® request from a Third Party when the Shipper has requested that the Third Party’s UPS account number be billed for such Package. UPS will honor a UPS Delivery Intercept® request in its sole and unlimited discretion where practicable and where the Shipper has guaranteed payment of applicable Charges resulting from the change.

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UPS® Tariff/Terms and Conditions of Service – United States An additional charge, set forth in the UPS Rates applicable to the Shipment in effect at the time of the request will be assessed for each Package returned to the Shipper, rerouted, or held for future Delivery. If a request to reroute a Package requires a Package movement from the original Receiver address beyond a UPS Zone 2, additional Charges also will apply. Such additional Charges will be calculated as a newly-initiated Shipment between the original Receiver address and the new rerouted address, and will include (but not be limited to) all applicable surcharges. All original Charges will continue to apply as if the Package were delivered to the original Receiver address. For a request to return to the Shipper, all applicable Charges will apply and be assessed to the Shipper, as set forth in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”). The Shipper must provide timely upload of PLD to initiate a UPS Delivery Intercept® request.

30. Delivery Change Requests

An additional charge set forth in the UPS Rates applicable to the Shipment in effect at the time of the request will be assessed to the Consignee for each Package rerouted, redelivered, directed to a UPS Access Point location, or held for future Delivery by a Delivery Change Request. If any Delivery Change Request

For UPS Worldwide Express Freight® pallets, after the Receiver has received notice from UPS that Delivery will occur, the Receiver may request that UPS hold a pallet at a UPS Worldwide Express Freight® Center. After the Receiver has received notice from UPS that Delivery has been attempted, the Receiver may request that UPS return a pallet to the Shipper, hold for future Delivery, or make a Delivery Reattempt. Delivery Reattempt charges will apply to subsequent attempts to deliver UPS Worldwide Express Freight ® Shipments beyond the first Delivery attempt. For requests to return to the Shipper, all applicable Charges will apply and be assessed to the Shipper. UPS will honor a Delivery Change Request in its sole and unlimited discre­ tion where practicable and where the Receiver has guaranteed payment of any applicable Charges resulting from the change. By requesting a Delivery Change, the Receiver acknowledges and agrees that the limitations of liability set forth in the Terms in effect at the time of Shipment apply to the Shipment subject to the Delivery Change Request and that the value originally declared by the Shipper, if any, shall continue to apply throughout the course of transportation pursuant to the Delivery Change Request. UPS assumes no liability other than to the Shipper of the Shipment for loss, damage, or delay of any Shipment subject to Delivery Change.

UPS may restrict Delivery Change Requests at the request of the Shipper. Delivery Change Requests for Packages containing firearms are not available. Delivery Change Requests to reroute or direct to a UPS Access Point loca­ tion international Packages or Packages requiring an adult signature are not available. It is the responsibility of the Receiver to ensure that a Delivery Change Request complies with all federal, state and local laws and regula­ tions applicable to the Shipment.

31. Correction of Addresses If any Shipment as addressed by the Shipper has an incorrect or incom­ plete address (examples include, but are not limited to, P.O. Boxes, missing suite, apartment, or unit numbers, old addresses, and missing/incorrect ZIP Codes), UPS will make reasonable efforts, to be determined in its sole and unlimited discretion, to secure the correct or complete address. An address validated by UPS may be incorrect or incomplete for purposes of completing Delivery, and may be corrected by UPS. If the correct or complete address is secured, UPS, at its sole and unlimited discretion, will attempt Delivery, and the Shipper, upon request, will be provided with the correct or complete address in order to update its internal records. UPS may in its sole and unlimited discretion correct or complete an address based on information obtained from the Shipper or Consignee. An address correction charge will be assessed to the Shipper for an address correction or completion.

32. Saturday Delivery UPS offers optional Saturday Delivery where such services are available. A Shipper may request Saturday Delivery by indicating the selection in the UPS Shipping System and attaching a Sat­ urday Delivery routing label to each Package or pallet. An additional charge will be assessed for each Shipment for Saturday Delivery and will be billed to the payer of the Charges. Contact UPS for UPS’s Saturday Delivery area.

Tariff/Terms and Conditions

After the Receiver has received notice from UPS that Delivery has or will be attempted, the Receiver may request that UPS hold a Package for pickup at a UPS Customer Center. After the Receiver has received notice from UPS that Delivery has been attempted, the Receiver may request that UPS return a Package to the Shipper, hold for future Delivery, reroute a Package, direct eligible Packages to a UPS Access Point™ location, redeliver to the original address a Package that was taken to a UPS Access Point loca­ tion, or other such Delivery Changes as UPS in its sole and unlimited discre­ tion may offer (collectively, “Delivery Change”). A UPS InfoNotice® tag or postcard number is required for requests to reroute.

requires a Package movement from the original Receiver address beyond a UPS Zone 2, additional Charges also will apply and be assessed to the Consignee. Such additional Charges will be cal­ culated as a newly-initiated Shipment between the original Receiver address and the new rerouted address, and will include (but not be limited to) all appli­ cable surcharges. All original Charges will continue to apply as if the Package were delivered to the original Receiver address. For a request to return to Shipper, all applicable Charges will apply and be assessed to the Shipper, as set forth in Section 37 (“Special Handling of Undeliverable Shipments; Refused Shipments Returned”).

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UPS® Tariff/Terms and Conditions of Service – United States 33. Delivery Confirmation Services UPS provides the following Delivery Confirmation Services. An additional charge applies for each service. Delivery Confirmation information, including signatures where applicable, is available online or by mail. Where applicable, only valid UPS accounts will receive responses via mail: 33.1 Delivery Confirmation (domestic only) A Shipper may request Delivery Confir­ mation Service by indicating Delivery Confirmation in a UPS Automated Shipping System. Delivery Confirma­ tion information will include the date of Delivery and either the name of the recip­ ient or the disposition of the Package; or, in the event of a return, the reason for the return and the date processed. 33.2 Delivery Confirmation Signature Required (domestic and international) A Shipper may request UPS to obtain the recipient’s signature on Delivery. The Shipper must use a UPS Automated Shipping System to initiate a request for this service. UPS may obtain, at its sole and unlimited discretion, a signature, other electronic acknowledgment of receipt or authorization to release without a signature upon delivery pursuant to the UPS My Choice® service from the recipient when this option is selected. 33.3 Delivery Confirmation Adult Signature Required (domestic and international) A Shipper may request UPS to obtain the signature of an adult 21 years of age or older on Delivery. UPS, in its sole and unlimited discretion, will determine if Delivery can be completed when such a request is made, and may request photo identification indicating the recipient’s age, before completing Delivery. The Shipper must use a UPS Automated Ship­ ping System to initiate a request for this service. UPS reserves the right to assess the Shipper the additional charge for this service when the Shipper requests UPS to obtain an adult signature on Delivery and an approved UPS label is not affixed to the Package or pallet indicating such request, or, the Shipper tenders a Package or pallet that, based upon its contents,

requires an approved UPS label request­ ing an adult signature upon Delivery and no such label has been affixed to the Package or pallet.

34. UPS Next Day Air® Early Verbal Confirmation of Delivery The Shipper may request optional Verbal Confirmation of Delivery when shipping via UPS Next Day Air® Early. Verbal Confirmation of Delivery is not available in Hawaii and is not available for international Shipments. When this service is selected, UPS will call the Shipper to confirm Delivery on the day of Delivery. The additional charge for each Verbal Confirmation of Delivery request will be billed to the payer of the Charges.

35. Proof of Delivery (P.O.D.) Upon request, UPS will provide proof of Delivery of a Shipment via fax trans­ mission, email, or mail. The request must include a fax number, including area code, for an operating fax machine, an email address for email delivery, or an address deliverable by the United States Postal Service for mail.

36. Tracking/Tracing and Refund Request Charge UPS reserves the right to assess a Shipper an additional charge per request for each Tracking/Tracing and Refund Request initiated by or at the request of the Shipper. This charge will not be assessed for the first 50 tracking requests per calen­ dar week, or for a quantity of tracking requests equal to or less than 20 percent of the Shipper’s volume for that week, whichever is greater. This charge will not be assessed for a quantity of tracing requests equal to or less than two percent of the Shipper’s volume for that week. UPS also reserves the right to assess the Shipper a charge set forth in the effective UPS Rates for Service Guarantee refund requests when the subject Shipment was delivered in accordance with the appli­ cable UPS Service Guarantee in the effective Terms.

37. Special Handling of Undeliverable Shipments; Refused Shipments Returned Shipments refused by the Consignee,

or which cannot be delivered will be returned to the Shipper at Shipper’s expense, including, but not limited to, forwarding costs, return transportation charges and all other applicable Charges, duties, and taxes. Undeliverable interna­ tional Shipments returned to the Shipper also are subject to an undeliverable Ship­ ment surcharge set forth in the effective UPS Rates. The UPS Service Guarantee does not apply to undeliverable Shipments returned to the Shipper. UPS reserves the right to dispose of a Shipment, including salvage (after reten­ tion of the Shipment for a reasonable period of time as determined by UPS, not to exceed 30 days) if the Shipment is refused by the Consignee or for any other reason cannot be delivered, and return of the Shipment is refused by the Shipper or the Shipment cannot otherwise be returned to the Shipper. The Shipper or Consignee’s sole recourse in such circumstances shall be in accor­ dance with and subject to Sections 53 (“Claims and Legal Actions: Individual Binding Arbitration of Claims”) and 54 (“Responsibility for Loss or Damage”).

38. C.O.D. Service UPS accepts C.O.D. Packages for Delivery in the United States and Puerto Rico. C.O.D. service is not provided for international Shipments except for interna­ tional Shipments originating in Canada for Delivery in the United States. C.O.D. service is not available for UPS Worldwide Express Freight® Service from any origin. 38.1 Preparation and Listing of C.O.D. Packages Shippers not using a UPS Automated Shipping System must prepare and attach to each C.O.D. Package a UPS® C.O.D. tag showing the amount to be collected and enter such amount in the space provided for that purpose. Shippers using a UPS Automated Ship­ ping System will generate, and apply to each C.O.D. Package, a systemgenerated address label with a C.O.D. bar code and the amount to be collected for each individual Package. Each C.O.D. Package in a UPS Hundredweight Service® or UPS Ground with Freight Pricing C.O.D. Shipment must carry a

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UPS® Tariff/Terms and Conditions of Service – United States C.O.D. tag or system-generated label for the goods contained in that Package. 38.2 Responsibility for C.O.D.s Upon Delivery of each C.O.D. Package, UPS will attempt to collect the amount shown on the C.O.D. tag or the systemgenerated label attached to the Package and transmit to the Shipper the amount so collected (subject to the terms in Section 38.9, “Remittance of C.O.D.s,” below), or, if collection cannot be made, will return the Package to the Shipper. The Shipper must notify UPS within 45 days from the date of shipment of a C.O.D. Shipment if the Shipper has not received payment of the C.O.D. amount, or any claim relating thereto shall be deemed waived. Suits shall be instituted within two years after denial of any portion of the claim. If collection cannot be made within three Delivery attempts, or the Consignee refuses Delivery, UPS will return the Package to the Shipper. 38.3 Consignee’s Checks in Payment of C.O.D.s Unless instructions to collect a cashier’s check or money order only are shown on the C.O.D. tag (in conformity with the instructions on the tag) or systemgenerated label, UPS will accept a check or other negotiable instrument issued by or on behalf of the Consignee. When instructions to collect a cashier’s check or money order only are clearly indicated on the C.O.D. tag or system-generated label, UPS reserves the right to accept a cashier’s check, money order, official bank check, or other similar instrument issued by or on behalf of the Consignee.

All checks or other negotiable instru­ ments (including cashier’s checks, official bank checks, money orders, and other

38.4 C.O.D. Package of $10,000 or More UPS may require payment for any C.O.D. Package of $10,000 or more to be received in a single check or other negotiable instrument such as a cashier’s check, money order, official bank check, or other similar instrument. 38.5 Acceptance of Personal Check In the event that UPS accepts a personal or company check when a Shipper has properly instructed UPS to collect a cashier’s check or money order only, UPS reserves the right, in its sole and unlimited discretion, to deposit into a UPS account the personal or company check collected and to provide the Shipper with a check issued by UPS. 38.6 C.O.D. Remittance Verification In the event that a Shipper timely notifies UPS that the Shipper has not received payment of the C.O.D. amount, if UPS’s records show that it collected a C.O.D. payment and the remittance has not been cashed, UPS may, in its sole and unlimited discretion, provide the Shipper with a digital image of the check or money order along with a C.O.D. Remittance Verification in order to assist the Shipper in locating the missing C.O.D. payment. If the Shipper is still unable to locate the C.O.D. payment, UPS may, in its sole and unlimited discretion, provide the Shipper with an indemnified C.O.D. check or money order, which is a digital image of the original payment collected by UPS at the time of Delivery and can be deposited in a bank, provided that the original check or money order has not previously been deposited or negotiated. If the indemnified check or money order turns out to be invalid for any reason including, but not limited to, insufficient funds or forgery, UPS shall not be liable upon the instrument.

38.7 Restrictions C.O.D.s are accepted for amounts up to $50,000 per Package. C.O.D. Packages with an amount to be collected in excess of $500 are not accepted for transportation via a UPS Drop Box. Entry of a C.O.D. amount is not a dec­ laration of value for carriage. Payment of the C.O.D. charge does not constitute payment of the declared value charge. UPS will not accept currency in any amount for payment of C.O.D. Shipments. 38.8 Charges for C.O.D. Collections An additional charge will be assessed for each C.O.D. Package tendered to UPS. 38.9 Remittance of C.O.D.s Subject to the following provisions of this Section, UPS shall remit C.O.D. collections to the Shipper after the date of collection. The Shipper irrevocably authorizes UPS to apply, in its sole and unlimited dis­ cretion and without prior notice to the Shipper, any C.O.D. collections to any past due Charges owed by the Shipper. To this end, if there are any past due Charges owed by the Shipper, the Shipper hereby (a) irrevocably assigns and transfers to UPS all of the Shipper’s right, title and interest in and to each check or other negotiable instrument for payment of a C.O.D. that is received by UPS or its employee or agent, and (b) constitutes and appoints UPS as the Shipper’s attorney-in-fact and authorizes UPS, in the Shipper’s name, place, and stead, to endorse any such check or other negotiable instrument with the Shipper’s name, to deposit the same into any UPS account, and to apply the proceeds of the same against any past due Charges owed by the Shipper. The Shipper acknowl­ edges and agrees that such appointment of UPS as the Shipper’s attorney-in-fact is coupled with an interest and is irrevo­ cable. UPS may exercise any of its rights under this Section either directly or through any employee or agent. The Shipper relinquishes, waives, and agrees not to assert any claim against UPS or any of its employees or agents,

Tariff/Terms and Conditions

All checks or other negotiable instru­ ments (including cashier’s checks, official bank checks, money orders, and other similar instruments) tendered in payment of C.O.D.s will be accepted by UPS based solely upon the Shipper assuming all risk relating thereto, including, but not limited to, risk of non-payment, insuf­ ficient funds, and forgery, and UPS shall not be liable upon any such instrument.

similar instruments) will be transmitted to the Shipper together with UPS’s own check if Consignee check(s) collected are for less than the C.O.D. amount. Remittances (checks, money orders, etc.) received that are less than the C.O.D. dollar amount indicated by the Shipper will be reimbursed for the full amount unless the variance of the amount remit­ ted is less than $1.00.

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UPS® Tariff/Terms and Conditions of Service – United States any Consignee, any collecting or paying bank, or any other person or entity, that may directly or indirectly arise as a result of UPS’s exercise of any of its rights under this Section “Remittance of C.O.D.s.” Without diminishing any of UPS’s rights under the preceding sentence, the Shipper agrees that UPS and such other persons or entities shall not be liable to the Shipper or any other person or entity for any special, incidental, or consequential damages in any claim made with respect to UPS’s exercise of any such rights. The Shipper agrees that, following UPS’s application of any C.O.D. collections to any past due Charges owed by the Shipper in accordance with this Section, the Shipper will continue to be fully liable for the payment of all remaining Charges owed by the Shipper (including, without limitation, (i) any Charges that are not covered by the application of the C.O.D. collections, and (ii) any Charges relating to a previously applied C.O.D. collection that is reversed by reason of the uncollectibility of the C.O.D. check or other negotiable instrument or otherwise). Nothing in this Section shall constitute an election of remedies by UPS or any other person or entity or a waiver of any of the rights of UPS or any other person or entity under the remaining provisions of the Terms or at law or in equity.

39. UPS Returns® Services Where available, UPS offers UPS Returns® Services (including UPS Authorized Return Service®, Print Return Label, Electronic Return Label, Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup Attempts, UPS Returns® on the Web, and UPS Returns® Exchange). 3 UPS Pickup Attempts is not available for UPS Worldwide Express Freight® shipments. UPS Authorized Return Service® requests and UPS Returns® Exchange requests are contractual Package services only. An additional accessorial charge applies to each UPS Returns® Services Package or pallet and will be assessed when the service is requested, unless the applicable Service Guide specifically provides other­wise. The applicable charges will be

those set forth in the UPS Rates in effect at the time the charge is applied. After entering the UPS system, a Package or pallet returned will be charged the rate calculated from the pickup location to the destination via the service selected. Shipments containing certain items are prohibited from being shipped and are not accepted by UPS for UPS Returns® Services including, but not limited to, Hazardous Materials Shipments requiring shipping papers, firearms, and Shipments requiring Delivery Confirmation Services. C.O.D. (Collect on Delivery) service is not available for UPS Returns® Services Packages. Third Party Billing is not available for UPS Returns® Services in the United States. Third Party Billing is available for UPS Returns® Services outside the United States. UPS Returns® Services Shipments are subject to maximum declared values. See Section 54.1, “Maximum Declared Values.”

40. UPS Rates The applicable UPS Rates are determined on the basis of Shipment and Shipper characteristics, including Shipment weight and size and origin to destination distance, and are subject to change. Except as otherwise stated in the Terms, all charges, fees, or surcharges shall be those set forth in the UPS Rates in effect at the time of shipping. To determine the amount of any Charges for UPS service, consult the UPS Rates in effect at the time of shipping. The effective UPS Rates are available at www.ups.com and upon request at the local UPS office. Shippers are responsible for providing accurate and complete Shipment information in the UPS Shipping System used, including service selected, number, weight, and dimensions of Shipments. If any aspect of the Shipment information is incomplete or incorrect as determined by UPS in its sole and unlimited discretion, UPS may adjust Charges at any time. UPS reserves the right in its sole and unlimited discretion to use any mode of transportation whatsoever to provide the

service selected by the Shipper. Regardless of the mode of transportation used, the effective UPS Rates for the service selected by the Shipper shall apply. If, however, a Shipper selects a UPS service to a destination for which only a higher level of service is available, UPS will substitute the next higher level of available service and will charge the corresponding rate for the substituted service. 40.1 Daily Rates and Retail Rates Effective December 28, 2015, Daily Rates and Standard List Rates will be combined into a single publication, referred to as “Daily Rates.” All Shippers who received Daily Rates or Standard List Rates prior to December 28, 2015, including Shippers with a customized shipping agreement that provides for Daily Rates or Standard List Rates, will receive the combined Daily Rates. Shippers who do not receive Daily Rates will be charged Retail Rates. Retail Rates also apply to Shipments processed and paid for at The UPS Store® locations or UPS Customer Centers. Shippers who drop off at any The UPS Store® location, UPS Access Point loca­tion or a UPS Customer Center Packages that have already been processed prior to drop off will receive the rates applicable to the transaction. UPS Worldwide Express Freight® pallets that are processed as door-to-door pallets prior to drop off at a UPS Worldwide Express Freight® Center will receive door-to-door rates. 40.2 Letter Rates Letter Rates for domestic Shipments are available only for UPS Express® Envelopes containing correspondence, urgent documents, or electronic media, with an actual weight of eight ounces or less. UPS Express® Envelopes containing items other than those listed or weighing more than eight ounces will be assessed the corresponding rate for the applicable weight. For international Shipments, UPS Express® Envelopes may be used only for single package documents of no commercial value (which may include electronic media in some countries), with an actual weight of eight (8) ounces or less. UPS Express® Envelopes containing

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UPS® Tariff/Terms and Conditions of Service – United States other items, or weighing more than eight (8) ounces will be assessed the corresponding rate for the applicable weight (except as expressly set forth in Section 40.3 (“Pak Rates”)). 40.3 Pak Rates Pak Rates are available only for UPS Worldwide Express Plus®, UPS Worldwide Express®, and UPS Worldwide Saver® single package U.S. export shipments in UPS Express® Envelopes containing correspondence, urgent documents, or electronic media, with an actual weight of more than eight ounces but less than or equal to two pounds; or when UPS Express® Pak is selected at the time of shipping, the customs value of the Package is less than or equal to $100.00, and the weight of the Package is two pounds or less. UPS Express® Pak shipments weighing more than two pounds will be assessed the corresponding applicable UPS Rates for the Shipment. 40.4 UPS 10 KG Box® and UPS 25 KG Box® Rates UPS 10 KG Box® and UPS 25 KG Box® Rates apply to UPS Worldwide Express Plus®, UPS Worldwide Express®, and UPS Worldwide Saver® single package U.S. export Shipments, using UPS 10 KG Box® and 25 KG Box® packaging. Shipments that exceed 10 KG and 25 KG, respectively, will be assessed the applicable UPS Rates for the actual weight and service selected. 40.5 Private Express Statutes The Shipper shall comply with the requirements of the Private Express Statutes when using UPS 2nd Day Air A.M.® and UPS 2nd Day Air® services.

The rate for a Large Package will be based on the greater of the dimensional weight or the actual weight, and is subject to a minimum billable rate set forth in the UPS Rates applicable to the Shipment in effect at the time of the shipping.

40.7 Over Maximum Limits Charge Packages that exceed the weight or size restrictions set forth in Section 3.1 (“Items Not Accepted for Transportation”) are subject to one or more of the following additional charges: Over Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in addition to all other applicable Charges, including but not limited to the Large Package Surcharge. 40.8 Additional Handling Charge An Additional Handling charge will be assessed for any Package that requires special handling, as determined by UPS in its sole and unlimited discretion, including, but not limited to: –A  ny article that is encased in an outside shipping container made of metal or wood;  ny cylindrical-like item, such as a –A barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container;  ny Package with the longest side –A exceeding 60 inches or its secondlongest side exceeding 30 inches; –A  ny Package with an actual weight greater than 70 pounds; and –E  ach Package in a UPS Hundredweight Service®, UPS Ground with Freight Pricing, UPS® Standard, or international Shipment (excluding UPS Worldwide Express Freight® Shipments) where the average weight per Package is greater than 70 pounds and the weight for each Package is not specified in the UPS Shipping System used. 40.9 Oversize Pallet Handling Surcharge UPS Worldwide Express Freight ® pallets are subject to maximum size and weight restrictions (which vary by

origin and destination) as set forth at http://www.ups.com/media/en/wwef_ max_dim.pdf. Pallets exceeding size or weight restrictions are not accepted for transportation without prior approval by UPS. Pallets that exceed these restrictions are subject to an Oversize Pallet Handling Surcharge.

41. Fuel Surcharges UPS reserves the right to institute fuel surcharges on some or all Shipments without prior notice. The surcharges are subject to adjustment monthly. The surcharges may apply to any domestic or international transportation or other charges including, but not limited to, any accessorial charge or surcharge. The current fuel surcharges are set forth at ups.com/bridge/fuelsurcharge.html. Regardless of the mode of transportation used, the effective fuel surcharge for the service selected by the Shipper shall apply. The surcharges will be applied to such services and for such periods as UPS, in its sole and unlimited discretion, may determine necessary.

42. Manual Processing Charges UPS reserves the right to assess a manual processing charge of $0.50 per Package or $35 per week (whichever is greater) to Shippers who ship Packages using a UPS Shipping System that applies outdated UPS Rates until such time as the Shipper upgrades the UPS Shipping System to reflect current UPS Rates. A manual processing service charge will be assessed to each Package shipped using a UPS 3 Day Select® or UPS Ground shipping document.

43. Third Party Billing Service Effective January 4, 2016, any Shipment billed to a Third Party (regardless of the country of origin or destination of the Shipment) is subject to a Third Party Billing Service fee, charged to the payer, set forth in the Service Guide at the time of shipping. The fee for Third Party Billing Service shall be charged for each transaction, based upon all Charges, excluding charges, duties and taxes assessed by government authorities. The Third Party Billing Service fee will not apply to UPS Returns Services or UPS Import Control Shipments.

Tariff/Terms and Conditions

40.6 Rates for Large Packages; Large Package Surcharge A Package is considered a “Large Package” when the Package measurements exceed 130 inches in length and girth [(2 x width) + (2 x height)] combined.

A Large Package Surcharge (LPS) will be applied to each Large Package, including any Package that exceeds the weight or size restrictions set forth in Section 3.1 (“Items Not Accepted for Transportation”). Each Large Package in a multiple-package Shipment may receive an LPS. LPS will not apply to UPS Authorized Return Service® UPS Ground Packages, or to UPS Worldwide Express Freight ® Shipments.

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UPS® Tariff/Terms and Conditions of Service – United States 44. Billing Options for Domestic Shipments Unless otherwise agreed to in writing by UPS, Charges will be billed to the Shipper. UPS accepts Shipments for Collect billing and Third Party billing (subject to a Third Party Billing Service fee), provided the Consignee or Third Party has a valid UPS account number and has agreed to accept the Charges. Regardless of the billing option selected, some charges including, but not limited to, address correction charges, will be billed to the Shipper.

45. Billing Options for International Shipments The amount billed includes, but is not limited to, Charges, duties, fees, and taxes, if applicable. Unless otherwise restricted in the origin or destination country, Shippers tendering Packages using a UPS Shipping System may select the payer of Charges, duties, and taxes as Shipper, Receiver, or Third Party (subject to a Third Party Billing Service fee). UPS accepts shipments for Receiver or Third Party billing provided the Receiver or Third Party has a valid UPS account number and has agreed to accept the Charges. In the event of nonpayment by the Receiver or Third Party, the Shipper is liable for all Charges including, but not limited to, duties, fees, and taxes. An additional Duty and Tax Forwarding Surcharge will apply if the Shipper selects a billing option in which duties and taxes are to be paid outside of the destination country. UPS reserves the right in its sole and unlimited discretion to request advance payment of Charges for any Package sent to or from any international destination or origin. For all Shipments where the Shipper is not paying the Charges, the Shipper must notify the bill payer prior to shipping, and agree to pay all Charges in the event of non-payment by the bill-to party. The Shipper is liable for payment in the event of non-payment by the Consignee (or Receiver) or Third Party. All Ship­ ments must have a valid UPS billing option indicated on the UPS Shipping System entry. Regardless of the billing

option selected, some charges including, but not limited to, address correction charges, will be billed to the Shipper.

46. Bill My Account UPS may provide in its sole and unlim­ ited discretion a Bill My Account service to registered Shippers to allow the Shipper to bill to its own account Charges incurred at UPS Customer Centers and participating Third-Party Retailer locations. A processing fee for using Bill My Account may apply and may vary by shipping location. When using Bill My Account, a Shipper with customized contract incentives that may otherwise apply to the account may be limited to certain maximum incen­ tives (“Incentive Caps”). The applicable processing fee and Incentive Caps are subject to change without prior notice and are published at www.ups.com/ billmyaccount. Incentive Caps and processing fees in effect at the time of shipping will apply to Shipments billed using Bill My Account.

47. Disbursement Fee To expedite customs clearance, UPS may make or process payments of duties and taxes on behalf of the payer as dictated by the billing option selected. An addi­ tional fee, set forth in the UPS Rates applicable to the Shipment in effect at the time of shipping, will be assessed and billed to the payer.

48. Currency Conversion Rate Charges to a payer’s account in a foreign currency will be converted to the payer’s currency using a weekly exchange rate secured through Major Money Center Banks, plus an exchange fee, set forth in the UPS Rates applicable to the Shipment in effect at the time of shipping.

49. Missing/Invalid Account Number or Refusal Fee A processing fee will be charged for a missing or invalid account number when the account number, including the Shipper’s account number, is missing, the account number is not the correct account number for the bill-to party, the account number is for a Receiver or Third Party who fails to pay the Charges, or the Package is shipped to an unauthorized

Consignee. In the event of non-payment by the Receiver or Third Party, the Shipper will be billed a refusal fee plus the Charges.

50. Shipping Charge Corrections; Audit UPS reserves the right to bill for Charges based upon the characteristics of, and services requested for, Shipments actually tendered to UPS. UPS also reserves the right to audit any Package, Shipment and/or invoice to verify service selection, dimensions, or weight, and applicability of any Charges. As part of that audit, UPS may weigh and measure any Package or Shipment tendered to UPS using any method UPS deems appropriate, includ­ ing but not limited to multidimensional measuring devices. UPS may in its sole and unlimited discretion increase or adjust Charges based on the results of such audit. UPS reserves the right in its sole and unlimited discretion to bill for Charges based on shipping characteris­ tics provided by the Shipper, regardless of whether UPS has audited the shipping characteristics. In the event that a Package’s or Shipment’s dimensions are altered during transit, UPS reserves the right to bill for Charges based on the altered dimensions.

51. Payment of Charges Except where an alternative payment plan applies, UPS’s payment terms require payment in full in advance. UPS may provide in its sole and unlim­ ited discretion alternative payment terms to certain of its Shippers. UPS, in its sole and unlimited discretion, shall decide which, if any, of the alternative payment plans described below (see Section 51.2, “Alternative Payment Plans”) will be made available to the Shipper. A Shipper that is not enrolled in any of the Alternative Payment Plans described below shall pay all Charges in advance of shipment, as required by UPS. Notwithstanding any billing plan that is in effect or payment or billing option selected at the time of shipment, the Shipper is ultimately liable for and agrees to pay all Charges, including in the event of insolvency, bankruptcy, non-payment, or refusal to pay by the Receiver or Third Party.

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UPS® Tariff/Terms and Conditions of Service – United States All Charges must be paid in the lawful money of the United States of America. If a Shipper submits Shipment informa­ tion to UPS through a UPS Shipping System and does not subsequently tender such Shipment to UPS, it is the Shipper’s sole responsibility to request an adjust­ ment in the event Shipper is invoiced for any such Shipments (even where Shipper is ordinarily invoiced based on a UPS package scan), as set forth below (see Section 51.1, “Invoice Adjustment”). Shippers who fail to do so will be liable for all applicable Charges. As an accommodation to the Shipper, and in UPS’s sole and unlimited discre­ tion, UPS may render invoices, or copies of invoices, or charge certain Packages to a Third Party at the request of the Shipper. The Shipper remains respon­ sible for the timely payment in full of all Charges owed by the Shipper. By requesting UPS to render invoices, or copies of invoices, or charge certain Packages to a Third Party, the Shipper is deemed to authorize the Third Party to act on behalf of the Shipper, and UPS may rely thereon in all respects. UPS also may in its sole and unlimited discretion elect to render an invoice that includes amounts owed for services pro­ vided by UPS affiliates.

If, for any reason, a negotiable instru­ ment submitted to UPS as payment for Charges is returned to UPS unpaid, or

UPS may provide trade credit information on its Shippers to commercial reporting agencies. 51.1 Invoice Adjustment Requests for an invoice adjustment (e.g., adjustment of Charges based on an incorrect rate, billable weight, account number, failure to tender a Shipment, type of service, shipping charge correction, etc.) or a refund due to a duplicate payment must be received by UPS within 180 days of receiving the contested invoice, or any billing dispute is waived. Notification to UPS of a request for an invoice adjustment must be made in writing using one of the following methods: – Submit a request through UPS’s online Billing Center at ups.com/billing; – Email a request to UPS through the ups.com® website using the “Support Category” “billing”; or – Mail a request to United Parcel Service, P.O. Box 7247-0244, Philadelphia, PA 19170-0001. The notification to UPS must include the date of shipment, the tracking number for each disputed charge, and the reason for the disputed charge. A partial payment against an invoice is not considered a request for an invoice adjustment or notice to UPS of a disputed charge. UPS reserves the right to refuse to issue any invoice adjustment until all outstanding Charges owing to UPS have been paid in full. The filing of a lawsuit does not consti­ tute notification by the filer or on behalf of any other party. A right or claim, of any kind, to challenge the amount invoiced is conditioned upon full and strict compliance with all requirements regarding notice set forth in this Section; otherwise, failure to comply with the notice requirements set forth in this Section constitutes agreement to pay

the amount in the invoice. Full and strict compliance with this Section is required, even where it is believed that such com­ pliance would not result in relief or would otherwise be futile. 51.2 Alternative Payment Plans Where UPS elects to make an alternative payment plan available to the Shipper, UPS may render an invoice to the Shipper on a weekly (i.e., seven days) or a monthly (i.e., four or five calendar weeks) basis. A weekly invoice will include the Charges incurred in the previous week. Notwithstanding that UPS has elected to render an invoice to the Shipper on a weekly basis, an invoice may be issued only when the Shipper has incurred aggregate Charges in excess of ten dollars ($10), or when five (5) calendar weeks have elapsed from the date of issuance of the last invoice, whichever event occurs first. A monthly invoice will include the Charges incurred for the four- or five-week period for which the invoice is issued. In its sole and unlimited discretion, UPS may offer one or more of the following alternative payment plans for the payment of Charges: – Electronic Funds Transfer Plan (Debit EFT) By written agreement with UPS, the Shipper will provide UPS with the Shipper’s bank account number and bank routing number to enable UPS to electronically request payment, for all Charges incurred by the Shipper, directly from the Shipper’s bank, on a weekly or monthly basis. The Shipper’s bank will remit the amount requested to UPS and deduct that amount from the Shipper’s bank account. Payments to UPS will be shown on the Shipper’s bank statements. The Shipper is responsible for payment of any fees imposed by the Shipper’s bank. Additionally, the Shipper will receive a weekly or monthly invoice, as applicable, except as described above, from UPS listing the services provided for the appli­ cable billing period. If, for any reason, an electronic request for payment is dishonored, the Shipper is responsible for making a timely payment directly to UPS. Past due balances will be subject to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. No late payment

Tariff/Terms and Conditions

If Charges are paid by payment card or by an electronic payment method, the Shipper expressly authorizes UPS to assess any Charges and to obtain payment of the Charges by use of the payment card or electronic payment method. If, for any reason, any such transaction is rejected or declined, the Shipper will pay to UPS a declined transaction fee of ten dollars ($10) per incident, in addition to any late payment fees assessed by UPS and any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. The Shipper authorizes UPS to charge the declined transaction fee to the Shipper’s payment card account or electronic payment account or to collect the fee directly from the Shipper, at UPS’s sole option.

an electronic request for payment is dishonored, UPS may charge the Shipper a dishonored payment fee of twenty dollars ($20) per incident, in addition to any late payment fees assessed by UPS and any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper.

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UPS® Tariff/Terms and Conditions of Service – United States fee shall be assessed with respect to the Electronic Funds Transfer Plan.

may be incurred by UPS in the final col­ lection of Charges owed by the Shipper.

– Monthly Prepayment Plan

– Special Payment Plan

By written agreement with UPS, the Shipper will make a prepayment with UPS in an amount equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the Shipper, the required prepayment amount may be changed by UPS at any time to reflect a revised estimate of four weeks’ Charges. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts.

By written agreement with UPS, the Shipper may prepay an amount equal to the anticipated Charges for a period of between ten to twenty-six weeks, as estimated by UPS. The Charges actually incurred by the Shipper will be deducted by UPS on a weekly basis from the pre­ payment amounts on account with UPS. Weekly invoices marked as paid will be forwarded to the Shipper reflecting the balance of the prepayment amount on account with UPS. When the prepayment amount on account with UPS reaches the minimum balance specified in the written agreement, the Shipper is required to make another prepayment for an additional period pursuant to the same agreement, or, if the Shipper does not do so, the Shipper must make another payment arrangement with UPS. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts. If the Charges incurred by the Shipper exceed the remaining balance of the prepayment amounts on account with UPS, the excess Charges will be due within seven (7) days following the Shipper’s receipt of the invoice requiring such payment. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final col­ lection of Charges owed by the Shipper. This payment plan alternative is avail­ able only to existing customers already approved for a Special Payment Plan.

The Charges incurred for the applicable month will be totaled and billed to the Shipper on a monthly basis. Payment is due within seven (7) days after receipt of the UPS invoice. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. – Weekly Prepayment Plan By written agreement with UPS, the Shipper will make a prepayment with UPS in an amount equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the Shipper, the required prepayment amount may be changed by UPS at any time to reflect a revised estimate of four weeks’ Charges. All prepayment amounts will remain on account with UPS. No interest will be paid or accrued on the prepayment amounts. Shipper will receive invoices on a weekly basis, except as described above. Each invoice will list the previous period’s Charges incurred. Payment for all accu­ mulated Charges will be due within seven (7) days following the Shipper’s receipt of every fourth invoice; however, if prior to receiving the fourth invoice the Shipper’s accumulated Charges should equal or exceed the prepayment amounts on account with UPS, then the accumu­ lated Charges will be due within seven (7) days following the Shipper’s receipt of the invoice requiring such payment. Past due balances will be subject to a late payment fee as described below, in addition to any collection costs which

– Credit Extension Plan By written agreement with UPS, the Shipper may elect to pay an annual credit extension fee and thereafter receive invoices for Charges incurred by the Shipper on a monthly basis with no prepayment requirement. The invoices will be payable within seven (7) days following receipt by the Shipper. The credit extension fee is based upon the Shipper’s total annual Charges, as esti­ mated by UPS, and is subject to change annually by UPS in its sole and unlimited discretion. To be eligible for the Credit Extension Plan, the Shipper must use

UPS’s transportation services and the Credit Extension Plan solely for business, commercial, or agricultural purposes. A Shipper is not eligible for the Credit Extension Plan if the Shipper uses UPS’s transportation services and the Credit Extension Plan for any personal, family, or household purposes. By using the Credit Extension Plan (if made available to the Shipper), the Shipper represents, warrants, certifies, and agrees that it will use UPS’s trans­porta­tion services and the Credit Extension Plan solely for business, commercial or agricultural purposes and not for any personal, family, or house­ hold purposes. Past due balances will be subject to a late payment fee as described below in addition to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. – Weekly Payment Plan Each week the Shipper will receive an invoice for the previous week’s Charges except as described above. The invoice is due within seven (7) days of receipt. No prepayment is required under this plan. Past due balances will be subject to a late payment fee as described below in addi­ tion to any collection costs which may be incurred by UPS in the final collection of Charges owed by the Shipper. – Credit Card Payment Plan The Shipper may elect to pay the previ­ ous week’s Charges by credit card. The Shipper will receive billing detail item­ ized on its card statement or a weekly invoice, except as described above, from UPS listing the previous period’s Charges incurred. The Shipper will provide UPS with the Shipper’s credit information to enable UPS to process Charges incurred by the Shipper on a weekly basis. Shipper acknowledges and agrees that there may be a delay of two or more days between the date that payments are received by UPS and the date that the payments are posted and credited to the Shipper’s account with UPS. If a UPS remittance advice is attached to the Shipper’s payment, the payment will be credited accordingly. If no remit­tance advice is attached to the Shipper’s payment, the payment will be credited to the Ship­ per’s account.

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UPS® Tariff/Terms and Conditions of Service – United States 51.3 Late Payment Fee For the Monthly Prepayment Plan, the Weekly Prepayment Plan, the Special Payment Plan, the Credit Extension Plan, and the Weekly Payment Plan, a late payment fee will be assessed if the Shipper’s payment is not received by UPS within fourteen (14) days of the invoice due date. Except as otherwise stated below, the late payment fee will equal six percent (6%) of the total past due balance of the Shipper’s invoice (includ­ ing without limitation any previously assessed but unpaid late payment fees) that is fourteen (14) days past due. In determining the late payment fee for the Monthly Prepayment Plan and the Weekly Prepayment Plan, UPS will apply the prepayment amounts on account with UPS to reduce the calculated base amount on which the late payment fee is assessed, provided that UPS will so apply the prepayment amounts to the oldest outstanding invoice first, and to each subsequent invoice thereafter, until the prepayment amounts have been fully so applied. If an invoice 14 days past due is fully so covered by the prepayment amount, no late payment fee will apply. If an invoice 14 days past due is partially so covered by the prepayment amount, the late payment fee will apply to the portion not so covered by the prepay­ ment amount.

A late payment fee will be assessed only once on each invoice that is fourteen (14) days past due. Each late payment fee will be due and payable within seven (7) days following the Shipper’s receipt of the invoice that first reflects the assessment of the late payment fee. The late payment fee is in addition to any collection costs that may be incurred by UPS in the

52. UPS Service Guarantee UPS guarantees on-schedule Delivery of Shipments shipped via the following services, where available, to all 50 states and Puerto Rico: – U PS Air Services – U PS Hundredweight Service® Air Services –U  PS 3 Day Select® –U  PS Hundredweight Service® UPS 3 Day Select® – U PS® Ground – U PS® Ground with Freight Pricing – U PS Hundredweight Service® Ground

under the UPS Service Guarantee. UPS may, but is not required, to present the actual time of Delivery in tracking detail or proof of Delivery, and reserves the right to amend any delivery confirmation or the actual time of Delivery within fortyeight (48) hours of the date of Delivery. UPS shall not be liable for any damages whatsoever for delayed Delivery, except as specifically provided for Shipments made under the UPS Service Guarantee. Under no circumstances shall UPS be liable for any special, incidental, or consequential damages including, but not limited to, damages arising from delayed Delivery or failure to attempt on-schedule Delivery. UPS may cancel, suspend or modify the UPS Service Guarantee (or change the guaranteed time in transit) for any service(s), and for any period of time, as determined by UPS in its sole and unlimited discretion, and without prior notice. Visit http://compass.ups.com/ ups-holiday-calendar/ for changes effective during the holiday season.

UPS guarantees on-schedule Delivery of Shipments shipped via the following services, where available, and provided that customs clearance is performed by UPS Supply Chain Solutions® brokerage offices designated by UPS for clearing these Shipments: –U  PS Worldwide Express Plus® –U  PS Worldwide Express NA1® –U  PS Worldwide Express® –U  PS Worldwide Express Freight® –U  PS Worldwide Saver® –U  PS Worldwide Expedited® –U  PS 3 Day Select® from Canada – U PS® Standard

– Each Package and Shipment is properly recorded in a UPS Shipping System.

In the event UPS fails to attempt Delivery by the date and time (if applicable) indicated at ups.com, for the applicable date, time and location of tender, or as provided when 1-800-PICK-UPS® is called, UPS, at its option, will either credit or refund the transportation charges for each such Shipment to the payer only, upon request, provided the conditions set forth in the UPS Service Guarantee are met. Transportation charges do not include other fees or charges that may be assessed by UPS including, but not limited to, fuel sur­ charges. This is the sole remedy available

– Each Package and Shipment bears the appropriate UPS tracking label and an address label, or a combined label generated by a UPS Automated Ship­ ping System, showing the Consignee’s correct name, deliverable address (UPS does not provide Delivery to a P.O. Box), and ZIP Code (or postal code for international Shipments). In addition, UPS reserves the right, in its sole and unlimited discretion, to refuse to honor a request for a credit or refund of trans­ portation charges for a Package when that Package is not accompanied by a UPS Smart Label® tag and/or Timely

52.1 Conditions The UPS Service Guarantee is subject to the following conditions: – U PS’s guaranteed Delivery schedule has been obtained by referencing UPS’s website or contacting a UPS Customer Service office. “On-time” or “on-schedule” means, subject to the terms of this UPS Service Guarantee, Delivery is attempted within the UPS guaranteed Delivery schedule.

Tariff/Terms and Conditions

For the Special Payment Plan, a late payment fee will not be assessed if there has been a positive balance in the Ship­ per’s prepayment account with UPS at any time during the 27-day period immediately preceding the transmittal of the current invoice to the Shipper. The late payment fee for the Special Payment Plan will be assessed on the “charges this period” of the Shipper’s invoice (includ­ ing without limitation any previously assessed but unpaid late payment fees) that is fourteen (14) days past due.

final collection of Charges owed by the Shipper. Neither the assessment nor the payment of a late payment fee will (a) affect the Shipper’s responsibility to pay all Charges owed, or (b) in any manner preclude UPS from exercising any of its rights or remedies hereunder or under applicable law.

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UPS® Tariff/Terms and Conditions of Service – United States Upload of PLD or when the delivery address on any address label or com­ bined label affixed to the Package does not match the delivery address on the UPS Smart Label® tag, bar code, or PLD for the Package. – Each Package or pallet in a Shipment bears a UPS Saturday Delivery routing label when optional Saturday service is requested and available. – Each Shipment is tendered to UPS during UPS’s published business hours. Shipments received from or destined to certain locations may require earlier pickup times (available at the UPS website). – U PS is notified by UPS’s Interactive Voice Response system or through UPS’s online Billing Center at ups.com/billing of a service failure within fifteen (15) calendar days of the date of scheduled Delivery or the date by which UPS has amended or corrected the actual time of Delivery in tracking detail or proof of Delivery, whichever is later, and is advised of the Consignee’s name and address, date of shipment, Shipment weight, and UPS tracking number. – For UPS Worldwide Expedited® Ship­ ments, the guarantee shall apply only to Shipments with a U.S. origin or destination and when the billed party is resident in the United States and is responsible for all Charges. – For UPS Worldwide Express Freight® Shipments, the guarantee shall apply to a Shipment where any pallet exceeds maximum size or weight restrictions (as set forth at http://www.ups.com/ media/en/wwef_max_dim.pdf) only if the Shipper obtained confirmation of eligibility for the UPS Service Guar­ antee, prior to tender of the Shipment to UPS for service. UPS reserves the right to refuse any request for a credit or refund when such request is either (a) made by, or (b) based on information obtained by, a party other than the payer of the Charges. 52.2 Exclusions The UPS Service Guarantee does not apply to: –U  PS 2nd Day Air A.M.® Packages for Residential deliveries.

– Shipments tendered pursuant to Drop Shipments, special operating plans, or customized handling or processing arrangements, or tendered either under an account number on which Service Guarantee claims are addressed by a special agreement or where such claims have been addressed by special agreement with the payer of the Charges. – Shipments processed using a UPS Automated Shipping System that is not located at the pickup address assigned to the UPS account number on which the Shipment was made. – U PS Ground Returns Service Packages. – Packages subject to a Large Package Surcharge or Additional Handling Fee, Packages that exceed maximum size or weight limits, Shipments contain­ing any Package subject to a Large Package Surcharge, Additional Handling Fee, or that exceed max­imum size or weight limits, or UPS Worldwide Express Freight® Shipments tendered without prior approval containing any pallet exceeding maximum size or weight restrictions (as set forth at http:// www.ups.com/media/en/wwef_max_ dim.pdf). – S hipments made using a Call Tag. – S hipments subject to a UPS Delivery Intercept® request, Delivery Change Request, or a UPS My Choice® request. – Shipments that are delayed due to causes beyond UPS’s control including, but not limited to: the unavailability or refusal of a person to accept Delivery of the Shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar author­ities, authority of law, insufficient information provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government, or otherwise applicable to the Shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and

information systems, and adverse weather conditions. – International Shipments for which the Shipper has selected the Receiver or Third Party as the payer of any applicable duties and taxes and Delivery is delayed until payment arrange­ments are made. – U PS Import Control® Shipments for which the Shipper has selected commercial invoice removal. –U  PS Ground Shipments or UPS® Standard Shipments that are picked up or scheduled to be delivered during the fourteen calendar days before December 25.

53. Claims and Legal Actions: Individual Binding Arbitration of Claims Time Limits and Pleading Requirements for Claims/No Right to Set Off Claims against UPS must be made within strict time limits, including as set forth in Section 51.1 (“Invoice Adjustment”) regarding invoice adjustments or billing disputes; Section 53.3 (“Time Limit for Filing Claims for Loss or Damage to Property”) regarding claims for loss or damage to property; and pursuant to Section 52, “UPS Service Guarantee.” All claims against UPS arising out of or related to the provision of services by UPS, including, but not limited to, demands for damages, refunds, credits, and any legal or equitable relief what­ soever, shall be extinguished unless the Claimant (1) timely and completely complies with all applicable notice and claims periods set forth in the Terms and in the Service Guide, including as to claims for loss or damage to property under Section 53.3, claims under Section 52, “UPS Service Guarantee,” claims for invoice adjustments under Section 51.1, or claims for breach of contract or any other cause of action; and (2) pleads on the face of any complaint filed in court against UPS or states in its submission of its claim in arbitration against UPS, as the case may be, satisfaction and compliance with those notice and claims periods as a contractual condition prec­ edent to recovery. Claimants may not deduct the amounts of pending claims from any Charges owed to UPS, and

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UPS® Tariff/Terms and Conditions of Service – United States the Shipper waives any and all rights, including any statutory or common law rights, to set off the amount of any claim against Charges owed to UPS. Agreement to Arbitrate Claims Claimant and UPS agree that, except for disputes that qualify for state courts of limited jurisdiction (such as small claims, justice of the peace, magistrate court, and similar courts with monetary limits on their jurisdictions over civil disputes), any controversy or claim, whether at law or equity, arising out of or related to the provision of services by UPS, regardless of the date of accrual of such dispute, shall be resolved in its entirety by individual (not class-wide nor collective) binding arbitration. Arbitration is the submission of a dispute to a neutral arbitrator, instead of a judge or jury, for a final and binding decision, known as an “award.” Arbitration pro­ vides for more limited discovery than in court, and is subject to limited review by courts. Each party has an opportu­ nity to present evidence to the arbitrator in writing or through witnesses. An arbitrator can only award the same damages and relief that a court can award under the law and must honor the terms and conditions in the Terms. Claimant and UPS agree that their sole relationship is a contractual one gov­ erned by the Service Guide and Terms. Any controversy or claim arising out of or related to the provision of services by UPS shall be resolved solely based on the agreements set forth in the Service Guide and Terms.

enforceability of the remainder of this arbitration provision, and the arbitrator shall have the authority to amend any provisions deemed invalid or ineffective to make the same valid and enforceable.

Any arbitration under this Agreement will take place on an individual basis; class, mass, consolidated or combined actions or arbitrations or proceeding as a private attorney general are not permitted. Claimant and UPS are each waiving the right to trial by jury. Claimant and UPS are further giving up the ability to participate in a class, mass, consolidated or combined action or arbitration.

Desk Arbitration For all disputes concerning an amount less than fifteen thousand dollars ($15,000.00), the parties shall submit their arguments and evidence to the arbitrator in writing and the arbitra­ tor shall make an award based only on the documents; no hearing will be held unless the arbitrator in his or her discretion, and upon request of a party, decides it is a necessity to require an inperson hearing. For a dispute governed by the AAA Consumer-Related Disputes Supplementary Procedures, and concern­ ing an award between fifteen thousand dollars ($15,000.00) and fifty thousand dollars ($50,000.00), inclusive, UPS shall pay Claimant’s filing fee under the AAA Rules, provided that Claim­ ant agrees that both parties shall submit their arguments and evidence to the arbitrator in writing and that the arbitra­ tor shall make an award based only on the documents, without a hearing being held. Notwithstanding this provision, the parties may agree to proceed with desk arbitration at any time.

Place of Arbitration/Number of Arbitrators/Costs of Arbitration/ Governing Law/Survival Any arbitration will take place in the county where Claimant resides and will be determined by a single arbitrator. Any filing fee or administrative fee required of Claimant by the AAA Rules shall be paid by Claimant to the extent such fee does not exceed the amount of the fee required to commence a similar action in a court that otherwise would have jurisdiction. For all non frivolous complaints, UPS will pay the amount of such fee in excess of that amount. The arbitrator will allocate the adminis­ trative costs and arbitral fees consistent with the applicable rules of the American Arbitration Association. Reasonable attorney’s fees and expenses will be allo­ cated or awarded only to the extent such allocation or award is available under applicable law. All issues are for the arbitrator to decide, except that issues relating to the scope, application, and enforceability of the arbitration provision are for a court to decide. The Federal Arbitration Act governs the interpretation and enforce­ ment of this provision. This agreement to arbitrate shall survive termination of the Terms. Severability Notwithstanding anything to the con­ trary in the AAA Rules, if any part of this arbitration provision is deemed invalid or ineffective for any reason, this shall not affect the validity or

Access to Small Claims Courts All parties shall retain the right to seek adjudication in a state court of limited jurisdiction, such as small claims, justice of the peace, magistrate court, and similar courts with monetary limits on their jurisdiction over civil disputes, for individual disputes within the scope of such court’s jurisdiction. Acknowledgements Claimant and UPS acknowledge and agree that pursuant to these Terms: – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A TRIAL BY JURY TO RESOLVE ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED THIRD PARTIES; – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A COURT, OTHER THAN A STATE COURT

Tariff/Terms and Conditions

Institutional Arbitration The arbitration shall be conducted by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (the “Rules”), and judgment on the award may be entered in any court of competent jurisdiction. The Rules, including instructions for how to initiate arbitration, are available at http://www.adr.org or by calling the AAA at 1-800-778-7879. The arbitrator shall decide all issues of the case on the basis of the applicable law, not equity. If you initiate arbitration, you must serve

UPS’s registered agent for service of process, Corporation Service Company, which has locations in every state. Infor­ mation also can be found on the website of your local Secretary of State.

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UPS® Tariff/Terms and Conditions of Service – United States OF LIMITED JURISDICTION AS DEFINED ABOVE, RESOLVE ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED THIRD PARTIES; – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO HAVE A COURT REVIEW ANY DECISION OR AWARD OF AN ARBITRATOR, WHETHER INTERIM OR FINAL, EXCEPT FOR APPEALS BASED ON THOSE GROUNDS FOR VACATUR EXPRESSLY SET FORTH IN SECTION 10 OF THE FEDERAL ARBITRATION ACT. – CLAIMANT AND UPS AGREE THAT WE ARE WAIVING THE RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, JOIN AS A CLASS MEMBER, AND/OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS IN ANY CLASS, MASS, CONSOLIDATED OR COMBINED ACTION OR ARBI­ TRATION FILED AGAINST CLAIMANT, UPS AND/ OR RELATED THIRD PARTIES. Award The arbitrator may award money or equitable relief in favor of only the indi­ vidual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless a brief expla­ nation of the reasons is requested by one of the parties. Unless both Claimant and UPS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, private attorney general or class proceeding.

Confidentiality of Arbitration Notwithstanding anything to the contrary in the AAA Rules, UPS and Claimant agree that the filing of arbitra­ tion, the arbitration proceeding, any documents exchanged or produced during the arbitration proceeding, any briefs or other documents prepared for the arbitration, and the arbitral award shall all be kept fully confidential and shall not be disclosed to any other party, except to the extent necessary to enforce this arbitration provision, arbitral award or other rights of the parties, or as required by law or court order. This confidentiality provision does not foreclose the American Arbitration Associa­ tion from reporting certain consumer arbitration case information as required by state law. 53.1 Making Claims for Loss or Damage to Property All claims for loss of or damage to property transported or accepted for transportation must: (1) be in writing (or an electronic communication) and must include reference to the Source Document or pickup record number and date of shipment or copies of other docu­ ments sufficient to identify the Shipment involved, and the declared value; (2) assert the liability of UPS for alleged loss or damage; (3) make claim for payment of a specified or determinable amount of money; and (4) be accompanied by a copy of the original invoice or, if no invoice was issued, other proof, certi­ fied to in writing, as to the purchase price paid by the Consignee (where the property involved has been sold to the Consignee), actual cost or replacement cost of the property, or extent of the damage to the property. No claims will be voluntarily paid unless filed in writing or transmitted electroni­ cally by or on behalf of the Shipper in accordance with these provisions. A request for proof of Delivery or damage inspection or the filing of a lawsuit do not constitute notification of a claim. A right or claim, of any kind, for loss or damage to property is conditioned

upon full and strict compliance with this Section 53.1 and Sections 53.3 through 53.6. Full and strict compliance with this Section is required, even where it is believed that such compliance would not result in relief or would otherwise be futile. 53.2 Acknowledgment of Claims for Loss or Damage to Property After receiving a proper written or electronic transmission of a claim in the manner and form and with the support­ ing documents described in Section 53.1 (“Making Claims for Loss or Damage to Property”) and Section 53.4 (“Investiga­ tion of Claims for Loss or Damage to Property”) herein, UPS or its designee will acknowledge the receipt of such claim in writing or electronically to the claimant within 30 days after the date of receipt, unless such claim has already been paid or denied in writing or electronically. UPS will at the time each claim is received create a separate file and assign thereto a successive claim file number and note that number on all documents filed in support of the claim and all records and correspondence with respect to the claim, including the written acknowledgment of receipt and, if in its possession, the Source Document and delivery receipts, if any, covering the Shipment involved. At the time such claim is received, UPS will cause the date of receipt to be recorded on the face of the claim document, and the date of receipt will also appear on the acknowl­ edgment of receipt sent to the claimant. 53.3 Time Limit for Filing Claims for Loss or Damage to Property As a condition precedent to recovery, all claims for loss or damage to property must be filed in writing or electronically with UPS within the following time limits: – For domestic Shipments (including shipments to and from Puerto Rico), claims must be filed within nine months after Delivery of the Package or, in case of failure to make Delivery, within nine months after a reasonable time for Delivery has elapsed.

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UPS® Tariff/Terms and Conditions of Service – United States –F  or international Shipments, claims must be filed within sixty days after Delivery of the Package or pallet or, in the case of non-Delivery, within sixty days after a reasonable time for Delivery has elapsed. – Suits shall be instituted within two years after denial of any portion of the claim. Where claims are not filed or suits are not instituted thereon in accordance with the foregoing pro­visions, such claims shall be deemed waived and will not be paid. 53.4 Investigation of Claims for Loss or Damage to Property – Prompt Investigation. Each claim for loss or damage to a Package or Ship­ ment filed in the manner prescribed herein will be promptly and thoroughly investigated, if investigation has not already been made prior to receipt of the claim.

For an asserted claim of $1,000 or more for a Package processed through a UPS Shipping System and tendered to a UPS driver, a copy of the signed high-value shipment summary applicable to the Shipment obtained by the Shipper and signed by the UPS driver at the time of

For an asserted claim of $1,000 or more for an international UPS Returns® or a UPS Import Control® Package or pallet, the signed UPS high-value shipment summary applicable to the Shipment must be submitted in support of the claim. By filing a claim and supporting docu­ ments to UPS, the claimant certifies that the claim, amount of claim, and support­ ing documents are true and correct. – Original Packaging Materials. In the event that a claim is made for damage to a Shipment, the original packaging materials must be made available to UPS or its designee for inspection prior to reshipment. – Verification of Loss. When an asserted claim for loss of an entire Package or pallet or an entire Shipment cannot be otherwise authenticated upon inves­ tigation, UPS will obtain from the Consignee of the Shipment involved a certified statement in writing that the property for which the claim is filed has not been received from UPS or from any other source. UPS reserves the right to require verification by the filing of a police report and providing a copy of the filed report to UPS in support of the claim. 53.5 Salvage When UPS pays the actual cost, the pur­ chase price, or the replacement cost of the property, all rights, title to, and inter­ est in the property shall thereupon pass to UPS, and UPS reserves the right to obtain the property for salvage. Payment of a claim in such circumstances shall be contingent on UPS’s receipt of the damaged property in the same condition as on the date the damage was incurred. 53.6 Disposition of Claims for Loss or Damage to Property UPS or its designee, after receiving a written claim for property transported, will pay, decline, or make a firm com­ promise settlement offer in writing to

the claimant within 120 days after UPS receives the claim; provided, however, that if the claim cannot be processed and disposed of within 120 days after receipt, UPS or its designee will at that time and at the expiration of each suc­ ceeding 60-day period while the claim remains pending, advise the claimant in writing of the status of the claim and the reason for the delay in making final disposition thereof and shall retain a copy of such notice to the claimant in its claim file. No claim for loss or damage shall be paid unless a valid claim has been filed in accordance with terms set forth herein (in Section 53.1, “Making Claims for Loss or Damage to Property,” Section 53.3, “Time Limit for Filing Claims for Loss or Damage to Property” and Section 53.4, “Investigation of Claims for Loss or Damage to Property”). UPS reserves the right to refuse to pay any claim for loss or damage to property until all outstanding Charges owing to UPS have been paid in full. UPS reserves the right to refuse to pay any claim for loss of property if, having requested a detailed description of the property, no such description is provided.

54. Responsibility for Loss or Damage UPS’s liability for loss or damage to each UPS domestic Package or international Shipment, or to each pallet in a UPS Worldwide Express Freight® Shipment, is limited to a value of $100, except as set forth below. Unless a greater value is recorded in the declared value field of the UPS Source Document or the UPS Automated Shipping System used, the Shipper agrees that the released value of each domestic Package or interna­ tional Shipment, or pallet is no greater than $100, which is a reasonable value under the circumstances surrounding the transportation, and that UPS shall not be liable for more than $100 for each domestic Package or international Ship­ ment or pallet. To increase UPS’s limit of liability for loss or damage above $100, the Shipper must declare a value in excess of $100

Tariff/Terms and Conditions

– Supporting Documents. Each claim must be supported by the following: (1) evidence of payment of the ship­ ping and any declared value charges; and (2) either the original invoice or a photocopy, exact copy, or extract of, the original invoice, a certification of prices or costs, with trade or other discounts, allowance, or deductions of any nature whatsoever and the terms thereof, or depreciation reflected thereon. Where the property involved in a claim has not been invoiced to the Consignee shown on the bill of lading or receipt, where an invoice does not show price or cost, where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, UPS will, before paying a claim, require the claimant to establish the value in the quantity shipped, transported, or involved. UPS reserves the right to request the original shipping record or Source Document.

tender may be required to support the claim. UPS reserves the right to refuse to pay any claim if, having requested such a signed high-value shipment summary, no such summary is provided.

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168

UPS® Tariff/Terms and Conditions of Service – United States for each Package or pallet in the declared value field of the UPS Source Document or the UPS Automated Shipping System used and pay an additional charge. The Shipper cannot declare a value in excess of the maximum allowable limits set forth below. UPS shall not be liable under any circumstances for an amount in excess of the declared value of a domestic Package or international Shipment, or pallet. When a Shipper declares a value in excess of $100, it does not receive any form of insurance. Shippers desiring cargo insurance, all risk insurance, or another form of insurance should pur­ chase such insurance from a third party. The rules relating to liability established by the Convention for the Unification of Certain Rules Relating to Interna­ tional Carriage by Air signed at Warsaw, Poland, on October 12, 1929, that con­ vention as amended, or the Convention for the Unification of Certain Rules for International Carriage by Air (Montreal, 28 May 1999), shall apply to the interna­ tional carriage of any Shipment insofar as the same is governed thereby. There are no stopping places which are agreed upon at the time of tender of the Ship­ ment, and UPS reserves the right to route the Shipment in any way UPS deems appropriate. 54.1 Maximum Declared Values The maximum declared value is $50,000 per Package and $100,000 per pallet, except for the following for which the maximum declared value may not exceed: – Subject to the limitations set forth below, certain Packages are eligible for the enhanced maximum declared value of $70,000 per Package (“Enhanced Maximum Declared Value”). A Package is eligible for Enhanced Maximum Declared Value only where the Package is a domestic Package; is tendered pursuant to the Shipper’s Scheduled Pickup Service; the service level selected is a UPS Next Day Air delivery service; the Package is proc­essed for shipment using a UPS Shipping System (declarations of value on paper Source Documents are not eligible for Enhanced Maximum Declared Value); and the

Package does not contain any hazardous material or a Perishable Commodity. Except as set forth in this Section, the portion of any declaration of value above $50,000 per Package is null and void; – $1,000 per Package for Packages shipped by a Third-Party Retailer if no high-value control log was provided to UPS on tender of the Package; – $1,000 per Package for a Package processed for shipment prior to tender using a UPS Shipping System and tendered to a UPS driver, unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package and signed by the driver upon tender of the Package; – up to $5,000 per Package for a Package shipped or delivered to a UPS Access Point™ location. – $500 per Package for a Package shipped via a UPS Drop Box; – up to $1,000 per Package for a Package shipped via a Third-Party Retailer or UPS Access Point™ location if such Package was processed for shipment using a UPS Shipping System prior to drop off at the Third-Party Retailer or UPS Access Point™ location or billed using Bill My Account; – $500 per Package or pallet for inter­national Shipments containing jewelry (not including costume jewelry), or, effective January 4, 2016, $2,500 per Package or pallet for Shipments tendered to eligible destinations set forth at ups.com/jewelry; – $1,000 per Package for domestic Packages returned via UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services, (including via UPS Returns® on the Web service), and UPS Returns® Flexible Access service; – $1,000 per Package or pallet for international Shipments returned via the following UPS Returns® Services: UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup Attempt, or

3 UPS Pickup Attempts (including via UPS Returns® on the Web), unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package or pallet and signed by the driver upon tender of the Shipment; – $1,000 per Package or pallet for international UPS Import Control® Shipments unless a UPS high-value shipment summary is obtained by the Shipper or person tendering the Package or pallet and signed by the driver upon tender of the Shipment; –$  999 per Package for Packages shipped via Shipper Release service; Shippers cannot declare a value for UPS® Prepaid Letters. Declaring a value in the declared value field of the UPS Source Document or UPS Automated Shipping System used does not increase UPS’s limitations of liability for, and Shippers may not declare a value for, damages related to providing or failure to provide C.O.D. service, including, but not limited to: failure to collect the C.O.D. amount; failure to collect the specified form of payment; collection of an instrument in the wrong amount; failure or delay in delivering the collected instrument to the Shipper; or collection of forged, insufficient funds, or otherwise invalid instruments. Any declared value contrary to what is allowed in the applicable Terms or Service Guide (e.g., the portion of any declaration in excess of allowed maxi­ mums) is null and void. Acceptance for carriage or receipt of payment for any Package or Shipment bearing a declared value contrary to what is allowed does not constitute a waiver of any provisions of the Terms or Service Guide limiting UPS’s liability or responsibility for any such Package or Shipment. If a Shipper declares value in excess of the applicable maximum allowed or in any respect con­ trary to what is allowed in the applicable Terms or Service Guide, it is the Shipper’s sole responsibility timely to request an adjustment as set forth in Section 51.1

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 356 of 367 ups.com® 1-800-PICK-UPS®

UPS Tariff/Terms and Conditions of Service – United States   169

UPS® Tariff/Terms and Conditions of Service – United States (“Invoice Adjustment”) to recover any Charges. Shippers who fail to do so will be liable for all invoiced Charges. 54.2 Liability Limits UPS’s maximum liability for loss or damage to each UPS domestic Package or international Shipment, or to each pallet in a UPS Worldwide Express Freight® Shipment, shall not exceed the lesser of: – $100, when no value in excess of $100 is declared on the Source Document or UPS Automated Shipping System used (or when a value in excess of $100 is declared, but the applicable declared value charges are not paid); – the declared value on the Source Document or UPS Automated Shipping System used when a value in excess of $100 is declared and the applicable declared value charges paid; – the purchase price paid by the Consignee (where the shipped property has been sold to the Consignee); – the actual cost of the damaged or lost property; – the replacement cost of the property at the time and place of loss or damage; or – the cost of repairing the damaged property. UPS’s liability for Shipments containing the following commodities shall be limited as follows: – Checks. UPS’s liability for a Shipment containing a check or checks is limited to the cost of stopping payment on and reissuing the check(s), not to exceed $100 per Package or pallet. In no event shall UPS be liable for the face value of the check(s).

– Media. UPS’s liability for a Shipment containing documents, film, photographs (including negatives), slides, transparencies, videotapes, compact discs, laser discs, computer tapes, and media of similar nature is limited to the replacement cost of the media on which the content is recorded. – Pairs, Parts. In the event of loss of or damage to a pair or set of articles, UPS’s liability is limited to the value of that part of the pair or set which is lost or damaged, and UPS shall not be liable for the value of the whole pair or set. In the event of loss of or damage to any part of property (including any part of a machine) which, when com­ plete for sale or use, consists of several parts, UPS shall be liable only for the value of the part lost or damaged, not to exceed the declared value of the part lost or damaged. In no event shall UPS be liable for the value of the complete item. In the event of partial loss or damage to a pallet in UPS Worldwide Express Freight® service, UPS shall be liable only for the value of the contents of the pallet lost or damaged, and not the value of the full pallet. 54.3 Exclusions from Liability UPS shall not be liable or responsible for: – loss or damage to articles of unusual value (as defined in these Terms); – loss or damage to Prepaid Letters; – loss or damage resulting from insects, moths, vermin, inherent vice, deteri­ ora­tion, dampness of atmosphere, extreme of temperature, ordinary wear and tear, or that which occurred or arose prior to or after the course of transportation by UPS;

– loss or damage to human remains, fetal remains, human body parts, or components thereof; – loss or damage to fluorescent tubes or bulbs; – loss of, damage to, or irretrievability of data stored on any type of media, or of information including without limitation personal, health or financial information; – loss or damage due to acts of God, natural disasters, war risks, acts of terrorism, nuclear damage, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, the application of security regulations imposed by the government or otherwise applicable to the Shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground trans­por­tation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and information systems, or adverse weather conditions; – loss or damage to any Package or Shipment for which UPS has no scan or other record reflecting that the Package or Shipment was tendered to UPS by the Shipper; or – loss or damage to any Shipment containing articles that Shippers are prohibited from shipping, that UPS does not or is not authorized to accept for transportation, that UPS states that it will not accept, or that UPS has a right to refuse. UPS shall not be liable for any loss or damage arising from providing service to, or on behalf of, a person or entity that obtains such services, including the delivery of property, by trick, false pretense, or other fraudulent scheme.

– loss or damage resulting from improper, inadequate or unsafe packaging or wrapping that fails to meet UPS’s published standards related thereto set forth in the Terms or at ups.com;

UPS shall not be liable for any damages arising from UPS’s inability, failure, or refusal to comply with a request to stop, return, or re-route shipment of a Package after tender to UPS.

– loss or damage to Perishable Commodities to the extent the loss or damage results from exposure to heat or cold or the perishable nature of the item;

UPS shall not be liable for any inter­ ruption of service due to causes beyond UPS’s control including, but not limited to: the unavailability or refusal of a

Tariff/Terms and Conditions

– Phone Cards, Tickets, Gift Cards, and Similar. UPS’s liability for a Shipment containing a phone card, ticket (such as event or airline ticket), gift certificate, gift card, coupon, or other similar printed matter with an exchange value is limited to the cost (which shall not include any amount of the value attached to the card, certificate, or coupon, or similar printed matter) of replacing the physical card(s), certificate(s), or printed matter, not to exceed $100 per Package or per pallet. In no event shall

UPS be liable for the face value of any phone card, ticket, gift certificate, gift card, coupon, or similar printed matter.

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170

UPS® Tariff/Terms and Conditions of Service – United States person to accept Delivery of the Ship­ ment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omis­ sions of customs or similar authorities, authority of law, insufficient informa­ tion provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government or otherwise applicable to the Shipment, riots, a government agency hold, strikes or other labor disputes, civil unrest, dis­ ruptions of any kind in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and infor­ mation systems, and adverse weather conditions. UNDER NO CIRCUMSTANCES SHALL UPS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSE­ QUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM LOSS, MISDELIVERY OF, OR DAMAGE TO PROPERTY, DELAYED DELIVERY, OR FAILURE TO ATTEMPT DELIVERY IN ACCORDANCE WITH THE UPS SERVICE GUARANTEE, WHETHER OR NOT UPS HAD KNOWLEDGE SUCH DAMAGES MIGHT BE INCURRED. UNDER NO CIRCUM­ STANCES SHALL UPS BE LIABLE FOR ANY DAMAGES WHATSOEVER FOR DELAYED DELIVERY, EXCEPT AS SPECIFICALLY PROVIDED FOR SHIPMENTS MADE UNDER THE UPS SERVICE GUARANTEE. Acceptance for carriage of any Shipment containing articles that Shippers are prohibited from shipping, that UPS does not or is not authorized to accept for transportation, that UPS states it will not accept, or that UPS has a right to refuse, does not constitute a waiver of any pro­ visions of the Terms or Service Guide limiting UPS’s liability or responsibility for any such Package or Shipment.

55. Data Protection The Shipper agrees that UPS and other companies in the UPS group of compa­ nies worldwide, including companies in countries that may not have the same level of data protection as the country where the Shipment is tendered for service, may use any data provided by the Shipper to UPS for the purposes set forth in and subject to the UPS Privacy Notice published on UPS’s website at http://www.ups.com/content/us/en/ resources/ship/terms/privacy.html, which is incorporated here by this reference. The Shipper has certain rights under the law (exercisable by contacting UPS) to have access to, rectify, object to the use for direct marketing of, or delete personal data held by UPS about it.

56. Incorporation of Documents; Waiver; Future Changes All Shipments are subject to the terms and conditions contained in the Terms. The effective Service Guide, and any modifications or amendments of them, are hereby incorporated by reference in these Terms. In the event of a conflict or inconsistency between the Terms and the effective Service Guide, the Terms shall control. UPS reserves the right to unilaterally modify or amend any portion of the Service Guide or the Terms at any time without prior notice. The Terms, the Service Guide and the UPS Source Document for each Ship­ ment together comprise the complete and exclusive agreement of the parties, including any of UPS’s affiliates or subsidiaries, except as modified by any existing or future written agreement between the parties, and may not be contradicted, modified or supplemented by any oral agreement or by any impliedby-law covenant. For any language in the parties’ agree­ ment that gives UPS any discretion, judgment or other right, UPS’s exercise of such discretion, judgment or other right is not limited in any way whatso­ ever – even if the specific language does

not so specify. UPS has the sole and unilateral authority to choose how to exercise its discretion, judgment or any other right and may do so for any reason it chooses, without limitation. UPS is not bound by any previous exercise of its discretion, judgment or any other right. Nor does any previous exercise constitute a determination or admission by UPS about how such discretion, judg­ ment or right should be or should have been exercised. The parties disavow and waive any obli­ gations of good faith and/or fair dealing, whether implied by law or otherwise, in connection with their agreements regarding services to which these Terms apply, including but not limited to UPS’s exercise of any discretion, judgment or other right, afforded by the Service Guide, the Terms or the UPS Source Document. UPS (and any of UPS’s affili­ ates and subsidiaries) have no special, confidential, or fiduciary relationship with any Shipper or Claimant. Any failure to enforce or apply any terms or provisions of the Service Guide or the Terms shall not constitute a waiver of that term or provision by UPS, and shall not diminish or impair UPS’s right to enforce such term or provision in the future. If one or more provisions of the Terms shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be so affected or impaired. UPS may engage subcontractors to perform transportation and incidental services. UPS contracts on its own behalf and on behalf of its servants, agents, and subcontractors, each of whom shall have the benefit of these Terms. No such party has authority to waive or vary these Terms.

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 358 of 367 ups.com® 1-800-PICK-UPS®

Index  171

Index A

Additional Charges

See Value-Added Services and Other Charges

Additional Consignee or Invoice

130

Additional Handling

109, 117, 159

Address Correction   Air Freight  Package   UPS Worldwide Expedited Ground Freight

109, 121, 155 123 117 127

Adult Signature Required Air Freight Services Air Shipping Documents (ASDs) Alcoholic Beverages Alliance Locations   (Office Depot and Staples) Ammunition Authorized Shipping Outlet Automated Processing   Air Freight  LTL  Package

B

Batteries Bill My Account

108, 111, 135, 156 72-73 22 8, 145 9, 24, 143

Claims

11 160

Collect on Delivery (C.O.D.) Services   C.O.D. Automatic   C.O.D. Direct   C.O.D. Secure   C.O.D. Service Restrictions   Delayed Deposit  LTL   Manual C.O.D. Tags  Package Complex Entries Consolidation and Distribution

Billing Options   Air Freight   Domestic Shipments   International Shipments  LTL  Package

108 138 160 160 138 110, 137-138

Biological Materials

145

Bonds   Continuous Transaction Bond   In-Transit Bond (IT Bond)   Single Entry Bond (SEB)

130 130 130 74, 91, 128-132, 149-150

33-37 42

Chargeback for Consignee Billing Shipments   Air Freight   Package     UPS Worldwide Expedited Ground Freight Check

21-22 21-22 21-22

5, 42, 91, 103-104, 129 5, 33-37, 74, 85-87 5, 42, 91, 102, 129 4

Certificate of Origin   Air Freight  Package   UPS Worldwide Expedited Ground Freight

24, 143

121, 125 22

Brokerage Services

Canada   UPS Standard   From Canada   To Canada   UPS 3 Day Select from Canada   UPS Worldwide Service to Canada   Canada Zone Chart   Export   Import

8, 145, 146

Bill of Lading   Corrected Bill of Lading  LTL

Bundled or Strapped Boxes

C

108, 110, 120, 150 122 110 126 109, 121 123 117 127

136, 137, 138, 157, 158, 169 135, 164-167 108, 120, 156-158 110 110 111 8 110 124 110 110 130 6

Corrected Bill of Lading

121, 125

Correction of Addresses

155

Credit Extension Fee Currency Conversion Rate Customer Service   International Customer Service Customized Brokerage Services

137 108, 111, 160 74, 91 131

Customized Returns

108, 115

Customs Brokerage

74, 91, 128-132

Customs Clearance   Entry Preparation Charges Customs Entry Packets

149-150 129 131

11

Index

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 359 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

172

Index D

Daily On-Route Pickup Daily Pickup Dangerous Goods   Air Freight  International Data Protection Day-Specific Pickup Declared Value for Carriage   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight Dedicated Contract Carriage Delivery Area Surcharge   Commercial, Commercial Extended   Residential, Residential Extended Delivery Attempt   Air Freight   UPS Worldwide Expedited Ground Freight

23, 108, 116, 153 23, 108, 116, 152-153 109, 121, 146-147 123 118 170 23, 108, 116, 153 108, 120 122 124 111 126 6 109, 117, 154 117 117 121, 154 123 127

Delivery Change Options

111

Delivery Change Request

108, 111, 155

Delivery Confirmation Services

156

Delivery Reattempt

109, 117

Destination Outside Service Area

109, 117

Detention of Vehicle  LTL   UPS Worldwide Expedited Ground Freight

121 125 127

D (continued)

Documentation   Air Shipping Documents (ASDs) Domestic Information   Service Number

Domestic Service Options  LTL  TL Drop Shipment Dry Ice

131

E

Electronic Devices, Portable Electronic Export Information (E.E.I.) Electronic Funds Transfer Electronic Label Electronic Media

16-20 19-20 16-17 16-17 17 17 17 19-20 18

Entry-Line Charge

Direct Delivery Only Disbursement Fee

108, 112, 153-154 131, 160

153 7, 109, 117, 147-148 130

Determine the Weight and Size   Air Freight   Domestic shipments   International shipments   Irregularly Shaped Packages   Items Shipped in Bags   Letter Rates   UPS Worldwide Expedited Ground Freight   UPS Worldwide Express Freight

19-20 16-17, 74, 91 16-17 16-17 19-20 18

6 6

Duty Drawbacks

Electronic Return Label

Dimensional Weight   Air Freight  Package   Domestic   International   UPS Worldwide Expedited Ground Freight   UPS Worldwide Express Freight

4, 7 4, 68-71 4, 48-51 4, 44-47 4, 52-55 4, 60-63 4, 56-59 4, 64-67

Duty

26-27

27 27 27

1-800-PICK-UPS (1-800-742-5877)

Domestic Rates and Services   UPS Express Critical   UPS Ground   UPS Next Day Air   UPS Next Day Air Early   UPS Next Day Air Saver   UPS 2nd Day Air   UPS 2nd Day Air A.M.   UPS 3 Day Select

Determine the Rate   Domestic, Export and Import

Determine the Zone  Domestic  Export  Import

22

Export Support Extended Area Surcharge

F

Fabric and Wallpaper Firearms Fish and Wildlife (F&W) Entry Preparation

148 108, 112, 150 137, 161-162 112 11, 17 108, 115 130 74, 91 109, 118

11 8, 145-146 130

Flex Global View

134

Food Transport

146

Foreign Trade Zone (FTZ) Entry

130

Formal Entry

132

Freight Preparation Fuel Surcharge Full Container Load (FCL) NVOCC Service Freight Between the U.S. and Mexico

13-15 110-119, 122-127, 159 5 4, 120, 121

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 360 of 367 ups.com® 1-800-PICK-UPS®

Index  173

Index G

General Information   Service Number

I (continued)

1-800-PICK-UPS (1-800-742-5877)

Ground Shipping Documents

H

Hazardous Materials and Dangerous Goods   Air Freight  LTL  Package Hazardous Materials and   International Dangerous Goods Hazardous Materials Service Restrictions   Setting Up Service   To and From Alaska, Hawaii, Puerto Rico    and Catalina Island Hazardous Waste Hearing Impaired Service Number Heavy Package Heavy Package Sticker Hold at Destination Airport for Pickup (HAPU)   Air Freight   UPS Worldwide Expedited Ground Freight

22

109, 121, 146-148 123 125 118 7, 8, 109, 118 7 7 148 12 12 120 122 126

Hold at Location

108, 112, 154 108, 112, 154

Import Support Inside Delivery and Inside Pickup Intermodal International Customer Service Center International Dangerous Goods (IDG) International Export Rates and Services   UPS Express Critical   UPS Standard to Canada   UPS Standard to Mexico   UPS Worldwide Expedited   UPS Worldwide Express   UPS Worldwide Express Freight   UPS Worldwide Express Plus   UPS Worldwide Saver

International Import Service Options Invoice   Adjustment   Air Freight   Invoice Removal  LTL  Package Irregularly Shaped Items and Bare Metals

5 5, 91, 103-104 5, 91, 105-107 5, 91, 102 5, 91, 99-101 5, 91, 92-94 5, 91, 95 5, 91, 92-94 5, 91, 92-94 5, 91, 96-98 5 161 138 112 138 130, 137-138 12

1-800-833-0056

Hold for Pickup

I

International Import Rates and Services   UPS Express Critical   UPS Standard from Canada   UPS Standard from Mexico   UPS 3 Day Select from Canada   UPS Worldwide Expedited   UPS Worldwide Express   UPS Worldwide Express Freight   UPS Worldwide Express NA1   UPS Worldwide Express Plus   UPS Worldwide Saver

J Jewelry

L

1-800-782-7892

Label   Electronic Label   Electronic Return Label   1 UPS Pickup Attempt Label   Print and Mail Label   Print and Mail Return Label   Print Label   Print Return Label   3 UPS Pickup Attempts Label   UPS Smart Label

7, 8, 109, 118

Large and/or Heavy Packages

74, 91 121, 125 6

Large Package Surcharge 5 5, 74, 85-87 5, 74, 88-90 5, 74, 82-84 5, 74, 75-77 5, 74, 78 5, 74, 75-77 5, 74, 79-81

International Export Service Options

5

International Freight Services

5

8

Late Payment Fee Less-Than-Container Load (LCL) NVOCC Service

112 108, 115 108, 112, 115 112 108, 115 112 108, 115 108, 112, 115 22, 143 12, 159 17, 109, 118, 159 137, 163 5 6 6 6 6 134

Liftgate Services   Air Freight  LTL   UPS Worldwide Expedited Ground Freight

121 123 125 127

Limited Quantity/ORM-D Packages

148

Live Animals

148

Index

Less-Than-Truckload (LTL) Services  LTL   LTL Guaranteed   LTL Guaranteed A.M.   LTL Urgent   ltl.upsfreight.com

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 361 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

174

Index M

Manual Processing  LTL  Package Marking Notice Processing Maximum Declared Values Maximum Length Maximum Size Maximum Values Maximum Weight Merchandise Processing Fee Mexico   UPS Standard    From Mexico    To Mexico   Zone Chart Missing/Invalid Account Number or Refusal Fee   Air Freight   Package     UPS Worldwide Expedited Ground Freight

P 22 22, 159 132 8, 168-169 8 8 144-145 8 132

5, 105-107, 129 5, 88-90 38, 43 109, 121, 160 123 118 127

MyFreight

21

My LTL Freight

21

N

Non-Conforming Freight   Air Freight   UPS Worldwide Expedited Ground Freight Non-Resident Importer (NRI) North American Free Trade Agreement (NAFTA)  Processing Notification Prior to Delivery

O

Ocean Freight Ocean Freight Forwarding Office Depot 1 UPS Pickup Attempt Label Other Charges   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight Other Government Agency (OGA) Clearance Other Regulated Materials (ORM-D)/   Limited Quantities (Ltd Qty) Over Maximum Limits Oversize   Air Freight  LTL   UPS Worldwide Expedited Ground Freight Oversize Pallet Handling Surcharge Overtime/Special Handling Service

121 123 127 108, 114 132 121, 125

P.O. Boxes

152

Pack & Ship Guarantee

12, 24

Package Level Detail (PLD)

152

Package Tracking, Tracing   and Refund Requests

109, 119, 156

Packaging

151

Packaging Assistance   Packaging Advisor   Packing Services   UPS Package Design and Test Lab

12 12 12

Packaging Guidelines   Air Freight  LTL  Package   Heavy Package    Packages Weighing More Than 70 Pounds    Special Packaging Needs     UPS Worldwide Express Freight

13-15 13-15 13-15 151 12 12 11-12 13-15

Palletized Freight   Non-Palletized Freight

13-15 13, 15

Palletized Shipments   International Palletized Shipments

13, 78, 95 18

Payer Rebilling Fee   Air Freight   UPS Worldwide Expedited Ground Freight Payment of Charges

160-163

Payment Options

136-138

Perishable Commodities

148

Pharmaceuticals

148

Pickup and Drop-off Availability

23-24 109, 119

Pickup Area Surcharge Pickup Notifications for LTL

23

Post Entry Services 5 5 9, 24 108, 112, 115 109, 121 123 125 117-119 127 131 7, 148 109, 118, 159 121 123 125 127 109, 119, 159 132

121 123 127

Prepare Your Shipment

132 See Packaging Guidelines

Pre-Release Notification Print and Mail Label Print and Mail Return Label Print Label Print Return Label

132, 150 112 108, 115 112 108, 115

Prior Notice for Food and Food Products

131

Prohibited and Restricted Goods   Export and Import  Package

8-9 7-9

Project Cargo Management PRO Number Proof of Delivery (P.O.D.)   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight

5 14, 134 108, 120, 156 122 124 114, 135 126

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 362 of 367 ups.com® 1-800-PICK-UPS®

Index  175

Index Q

Quantum View Data

134

Quantum View Manage

134

Quantum View Notify

134

R

Rates   Air Freight  Package   Domestic   Export   Import

27, 72-73 27, 44-71, 142, 143, 158-159 27, 75-90, 142, 143, 158-159 27, 92-107, 142, 143, 158-159

Residential Delivery/Pickup   Air Freight  LTL   UPS Worldwide Expedited Ground Freight Residential Surcharge Responsibility for Loss or Damage Returns and The UPS Store Reviewing Your Invoice Right of Inspection

S

Service Restrictions   Air Freight  LTL  Package   Prohibited and Restricted Goods

7-9 7-9 7-9 7-9, 143-149 8-9

Shipper Release

108, 116, 154

134

Shipping Charge Corrections; Audit

151

Shipping Forms

Shipper’s Export   Declaration (S.E.D.)

See Electronic Export Information 160 74, 91

109, 119

Shipping Solutions

21-22

121 123 125 127

Signature Required

108, 111, 156

109, 119, 154

Signature Tracking Solution Finder

135 ups.com/solutionfinder

Special Handling of Undeliverable Shipments

109, 119, 156

167-170

Special Packaging Needs (Package)

11-12

108, 115

Staples

9, 24

136-138

State Classifications and Abbreviations   West and East

151

Saturday Delivery   Air Freight  Package

108, 120, 155 122 116

Saturday Pickup   Air Freight  Package

108, 120, 153 122 116

Saturday, Sunday or Holiday Delivery  LTL

120 124

Saturday, Sunday or Holiday Pickup  LTL

120 124 23, 116 108, 116, 153 108, 116, 152-153 108, 116, 153 116 108, 116, 153

Storage

T

Table of Contents Telecommunications Device   for the Deaf Service Number Temperature Protection Services Temporary Import Under Bond The UPS Store Thermal Label Printer Third Party Billing Service Third-Party Retail Locations   (Alliance Locations, including   Office Depot and Staples as well as   Authorized Shipping Outlets)

28 121, 125

2 1-800-833-0056 6 131 9, 12, 24, 113, 115 22 108, 116, 159

9, 24, 143, 152

Index

Scheduled Pickup Options   Daily On-Route Pickup   Daily Pickup   Day-Specific Pickup  Package   UPS Smart Pickup

4 5 6

121 123 125 127

Redelivery   Air Freight  LTL   UPS Worldwide Expedited Ground Freight

Remote Area Surcharge

4-5 6

74 91

150

Refusal of Service

Service Options   Air Freight  LTL  Package   Domestic   International  TL

Shipment Pricing  Export  Import

Record-Keeping

Reference Number

S (continued)

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 363 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

176

Index T (continued)

3 UPS Pickup Attempts Label

108, 112, 115

Tires

12

Tobacco

9, 148-149

Track Your Shipment   Flex Global View   UPS InfoNotice Number   UPS Mobile   UPS My Choice   PRO Number   Quantum View Data   Quantum View Manage   Quantum View Notify   Reference Number   Text Message   Tracking Number   Within Your Business

134-135 134 134 134 134 134  134 134 134 134 134 134 134

Tracking Information   Service Number

1-800-PICK-UPS (1-800-742-5877)

Trade Show Services

6

Transportation Handling Truck Waiting Time   Air Freight   UPS Worldwide Expedited Ground Freight

U

Undeliverable Shipment Surcharge ups.com UPS Access Point

U (continued) UPS CampusShip

UPS carbon neutral UPS C.O.D. UPS Customer Center

108, 111, 135, 156

UPS Delivery Intercept

108, 111, 154-155

UPS Developer Kit UPS Drop Box UPS Electronic Information Systems UPS Express Critical UPS Express Pak UPS Freight Services   UPS Freight Less-Than-Truckload (LTL)   UPS Freight Truckload (TL) UPS FTZ Facilitator UPS Ground UPS Ground Shipping Documents

121 123 127

UPS Ground with Freight Pricing UPS Hundredweight Service UPS Import Control UPS InfoNotice Number UPS Internet Shipping

134 24, 143, 152, 154

110 24, 152

UPS Delivery Confirmation

132

109, 119, 156

21 108, 110, 154

UPS Mail Innovations Returns UPS marketplace shipping UPS Mobile

22 9, 24, 145, 157, 168 151-152 4, 5 17, 159 6, 23, 120, 121 6, 23 129, 131 4, 22, 68-71, 108, 109 22 4, 6, 108, 109 6 91, 108, 112, 150-151 134 21 115 21 22, 134

UPS Air Freight Consolidated

5, 19

UPS Air Freight Direct

5, 19

UPS Alliance Locations   (Office Depot and Staples)

UPS My Choice   UPS My Choice Member   UPS My Choice Premium Member

9, 24

UPS Next Day Air   Letter Rate

4, 48-51, 108, 109 48, 158-159

UPS Next Day Air Early   Letter Rate

4, 44-47, 108, 109 44, 158-159

UPS Authorized Return Service UPS Authorized Shipping Outlet UPS Billing Analysis Tool UPS Billing and Payment Schedules   Billed Monthly/Pay Monthly   Billed Weekly/Pay Monthly   Billed Weekly/Pay Weekly

108, 115, 143 9, 24 136 160-164 137 137 137

UPS Billing Center

136

UPS Billing Data

136

UPS Billing/Payer Options   Bill Receiver (Freight Collect)   Bill Shipper (Prepaid)   Bill Third Party   Free Domicile   Shipper’s Check Received   Split Duty and Tax

138 138 138 138 138 138

UPS Broker of Choice

128, 131

108, 113, 134 113 113

UPS Next Day Air Freight

4, 72, 120, 121

UPS Next Day Air Freight NGS

4, 73, 120, 121

UPS Next Day Air Saver   Letter Rate UPS On-Call Pickup   UPS On-Call Pickup Area Surcharge UPS Package Design and Test Lab UPS Paper Bill UPS Paperless Invoice UPS Preferred Multimodal Freight Services UPS Proactive Response UPS-Provided Materials and Services UPS Ready

4, 52-55, 108, 109 52, 158-159 23, 108, 114, 153 109, 118, 153 12, 14 136 74, 91, 150 5 108, 114 151 21, 22

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 364 of 367 ups.com® 1-800-PICK-UPS®

Index  177

Index U (continued)

U (continued)

UPS Returns   Customized Returns   UPS Mail Innovations Returns   Returns and The UPS Store   UPS Returns Exchange   UPS Returns Services

108, 115 115 108, 115 108, 115 9, 115, 158

UPS 2nd Day Air   Letter Rate

4, 60-63, 108, 109 60, 158-159

UPS 2nd Day Air A.M.   Letter Rate

4, 56-59, 108, 109 56, 158-159

UPS 2nd Day Air Freight

4, 72, 120, 121

UPS 2nd Day Air Freight NGS

4, 73, 120, 121

UPS Service Guarantee

119, 128, 129, 163-164

UPS Services   Air Freight  Domestic  International   LTL and TL

4-5 4 5 6

UPS Smart Label

22

UPS Smart Pickup

23, 108, 116, 153

UPS Solutions Website Address

ups.com/solutions

UPS Standard   From Canada   From Mexico   To Canada   To Mexico

5, 42, 91, 103-104, 108, 109 5, 43, 105-107, 108, 109 5, 74, 85-87, 108, 109 5, 74, 88-90, 108, 109 4, 120, 121

UPS Standard LTL UPS Standard Truckload

4

UPS Standard Zone Chart   From Canada   From Mexico   To Mexico

42, 129 43, 129 38

UPS Supply Chain Solutions   Call Centers

23 72-73

UPS Supply Chain Solutions Quick Zip UPS Tariff/Terms and Conditions of Service –   United States UPS 3 Day Freight UPS 3 Day Freight NGS UPS 3 Day Select UPS 3 Day Select from Canada UPS TradeAbility UPS Website Address

140-170 4, 72, 120, 121 4, 73, 120, 121

4, 7, 22, 64-67, 108, 109 5, 42, 91, 102, 108, 109, 129 74, 91 ups.com

UPS Worldwide Expedited  Export  Import

108, 109 5, 29-37, 74, 82-84 5, 39-41, 91, 99-101, 129

UPS Worldwide Expedited Air Freight

4

UPS Worldwide Expedited   Ground Freight

4, 120, 121, 126, 127

UPS Worldwide Expedited Truckload UPS Worldwide Express  Export    10 KG Box    25 KG Box   Letter Rate   Pak Rate  Import   Letter Rate

4 108, 109 5, 29-37, 74, 75-77 75, 159 75, 159 75, 158-159 75, 159 5, 39-41, 91, 92-94, 129 92, 158-159

UPS Worldwide Express Freight  Export  Import

108, 109 5, 29-37, 74, 78 5, 39-41, 91, 95, 129

UPS Worldwide Express Freight Center

24, 152

UPS Worldwide Express NA1  Import   Letter Rate

108, 109 5, 91, 92-94, 129 92, 158-159

UPS Worldwide Express Plus  Export    10 KG Box    25 KG Box   Letter Rate   Pak Rate  Import   Letter Rate

108, 109 5, 29-37, 74, 75-77 75, 159 75, 159 75, 158-159 75, 159 5, 39-41, 91, 92-94, 129 92, 158-159

UPS Worldwide Saver  Export    10 KG Box    25 KG Box   Letter Rate   Pak Rate  Import   Letter Rate

108, 109 5, 29-37, 74, 79-81 79, 159 79, 159 79, 158-159 79, 159 5, 39-41, 91, 96-98, 129 96, 158-159

UPS Worldwide Services Waybill

V

Value-Added Services   Air Freight  LTL  Package   UPS Worldwide Expedited Ground Freight Verbal Confirmation of Delivery

22

108, 120 122 124 110-116 126 108, 111, 135, 156

Index

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 365 of 367 ups.com  1-800-PICK-UPS ups.com®  1-800-PICK-UPS®

178

Index W

Warehouse  Entry  Storage Waybill Weapons Weight and Size Information   Air Freight  Package   UPS Worldwide Expedited Ground Freight   UPS Worldwide Express Freight West and East State Classifications World Ease WorldShip

Z 131 132 22 8 19 16-17 19 18 28 108, 116 21

Zip Code/Postal Information Zone Charts   Air Freight  Package    Determine the Zone   International Export    Except Canada    To Canada    To Mexico   International Import     UPS Standard from Mexico     UPS 3 Day Select and UPS Standard from Canada

152 27, 29-43 27, 29-43 29-32 33-37 38 43 42

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 366 of 367

ups.com ® 1.800.PICK.UPS ®

Case 3:16-cv-05856 Document 1-3 Filed 10/11/16 Page 367 of 367

ups.com® 1.800.PICK.UPS® © 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved. 01972239 1/16

Case 3:16-cv-05856 Document 1-4 Filed 10/11/16 Page 1 of 1

JS-CAND 44 (Rev. 07/16)

CIVIL COVER SHEET

The JS-CAND 44 civil cover sheet and the information contained herein neither replace nor supplement the filing and service of pleadings or other papers as required by law, except as provided by local rules of court. This form, approved in its original form by the Judicial Conference of the United States in September 1974, is required for the Clerk of Court to initiate the civil docket sheet. (SEE INSTRUCTIONS ON NEXT PAGE OF THIS FORM.)

I. (a) PLAINTIFFS

DEFENDANTS

Randall Holl, individually, on behalf of others similarly situated, and as a representative of the class (b)

County of Residence of First Listed Plaintiff

United Parcel Service, Inc. County of Residence of First Listed Defendant

Sonoma County, CA

(EXCEPT IN U.S. PLAINTIFF CASES)

(c)

Fulton County, GA

(IN U.S. PLAINTIFF CASES ONLY) NOTE: IN LAND CONDEMNATION CASES, USE THE LOCATION OF THE TRACT OF LAND INVOLVED. Attorneys (If Known)

Attorneys (Firm Name, Address, and Telephone Number)

Nichols Kaster, LLP, One Embarcadero Center, Suite 720, San Francisco, CA; 415-277-7235 II. BASIS OF JURISDICTION (Place an “X” in One Box Only) 1

2

U.S. Government Plaintiff

3 Federal Question (U.S. Government Not a Party)

U.S. Government Defendant

4 Diversity (Indicate Citizenship of Parties in Item III)

IV. NATURE OF SUIT CONTRACT

(For Diversity Cases Only) PTF

(Place an “X” in One Box Only) TORTS

110 Insurance 120 Marine 130 Miller Act 140 Negotiable Instrument 150 Recovery of Overpayment Of Veteran’s Benefits 151 Medicare Act 152 Recovery of Defaulted Student Loans (Excludes Veterans) 153 Recovery of Overpayment of Veteran’s Benefits 160 Stockholders’ Suits 190 Other Contract 195 Contract Product Liability 196 Franchise

REAL PROPERTY 210 Land Condemnation 220 Foreclosure 230 Rent Lease & Ejectment 240 Torts to Land 245 Tort Product Liability 290 All Other Real Property

2 Removed from State Court

3 Remanded from Appellate Court

and One Box for Defendant) PTF DEF

DEF

Citizen of This State

1

1 Incorporated or Principal Place of Business In This State

4

4

Citizen of Another State

2

2 Incorporated and Principal Place of Business In Another State

5

5

Citizen or Subject of a Foreign Country

3

3 Foreign Nation

6

6

FORFEITURE/PENALTY

PERSONAL INJURY PERSONAL INJURY 310 Airplane 365 Personal Injury – 315 Airplane Product Product Liability Liability 367 Health Care/ 320 Assault, Libel & Pharmaceutical Slander Personal Injury 330 Federal Employers’ Product Liability Liability 368 Asbestos Personal 340 Marine Injury Product 345 Marine Product Liability Liability PERSONAL PROPERTY 350 Motor Vehicle 370 Other Fraud 355 Motor Vehicle 371 Truth in Lending Product Liability 380 Other Personal Property Damage 360 Other Personal Injury 385 Property Damage 362 Personal Injury Product Liability Medical Malpractice CIVIL RIGHTS PRISONER PETITIONS Habeas Corpus: 440 Other Civil Rights 441 Voting 463 Alien Detainee 442 Employment 510 Motions to Vacate Sentence 443 Housing/ Accommodations 530 General 535 Death Penalty 445 Amer. w/Disabilities– Employment Other: 540 Mandamus & Other 446 Amer. w/Disabilities– Other 550 Civil Rights 448 Education 555 Prison Condition 560 Civil Detainee– Conditions of Confinement

V. ORIGIN (Place an “X” in One Box Only) 1 Original Proceeding

III. CITIZENSHIP OF PRINCIPAL PARTIES (Place an “X” in One Box for Plaintiff

BANKRUPTCY

625 Drug Related Seizure of Property 21 USC § 881 690 Other

422 Appeal 28 USC § 158 423 Withdrawal 28 USC § 157 PROPERTY RIGHTS 820 Copyrights 830 Patent 840 Trademark

LABOR 710 Fair Labor Standards Act 720 Labor/Management Relations 740 Railway Labor Act 751 Family and Medical Leave Act 790 Other Labor Litigation 791 Employee Retirement Income Security Act

SOCIAL SECURITY 861 HIA (1395ff) 862 Black Lung (923) 863 DIWC/DIWW (405(g)) 864 SSID Title XVI 865 RSI (405(g))

FEDERAL TAX SUITS 870 Taxes (U.S. Plaintiff or Defendant) 871 IRS–Third Party 26 USC § 7609

IMMIGRATION 462 Naturalization Application 465 Other Immigration Actions

4 Reinstated or Reopened

5 Transferred from Another District

6 Multidistrict Litigation–Transfer

(specify)

OTHER STATUTES 375 False Claims Act 376 Qui Tam (31 USC § 3729(a)) 400 State Reapportionment 410 Antitrust 430 Banks and Banking 450 Commerce 460 Deportation 470 Racketeer Influenced and Corrupt Organizations 480 Consumer Credit 490 Cable/Sat TV 850 Securities/Commodities/ Exchange 890 Other Statutory Actions 891 Agricultural Acts 893 Environmental Matters 895 Freedom of Information Act 896 Arbitration 899 Administrative Procedure Act/Review or Appeal of Agency Decision 950 Constitutionality of State Statutes

8 Multidistrict Litigation–Direct File

Cite the U.S. Civil Statute under which you are filing (Do not cite jurisdictional statutes unless diversity):

VI. CAUSE OF ACTION

18 U.S.C. § 1961, et seq.; 49 U.S.C. § 13708(b)

Brief description of cause: Violation of the Racketeer Influenced and Corrupt Organizations Act; violation of Interstate Commerce Act; unjust enrichment

DEMAND $ VII. REQUESTED IN ✔ CHECK IF THIS IS A CLASS ACTION UNDER RULE 23, Fed. R. Civ. P. COMPLAINT: VIII. RELATED CASE(S), IF ANY (See instructions): JUDGE IX. DIVISIONAL ASSIGNMENT (Civil Local Rule 3-2) (Place an “X” in One Box Only) SAN FRANCISCO/OAKLAND

DATE: 10/11/2016

CHECK YES only if demanded in complaint: JURY DEMAND:

Yes

No

DOCKET NUMBER

SAN JOSE

EUREKA-MCKINLEYVILLE

SIGNATURE OF ATTORNEY OF RECORD: /s/Matthew C. Helland