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1. Setting up your Olive ONE Olive ONE Support December 27, 2013 12:42
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You will find the following connectors on the backside of the ONE:
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May 6, 2014: Manufacturing & Shipping update May 12, 2014: New software release available for download. May 8, 2014: How to install your own hard disk drive. How do I insert my own hard drive?
Audio connectivity You can connect the ONE in two ways to your amplifier/receiver:
Analog: via 3.5 mm-to-RCA cable The ONE comes with a standard 3.5mm-to-RCA cable for connection to the analog inputs on your receiver/amplifier. You can use it also to connect a sub-woofer. Please do not connect headphones to the analog output. Headphones have different impedance
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3. Transferring music to the internal hard disk drive (HDD) 2. Connecting to your network
and can damage the ONE’s digital-to-analog converter.
May 8, 2014: How to install your own hard disk drive.
Digital: via S/PDIF coax cable
May 6, 2014: Manufacturing & Shipping update
The digital out on the Olive ONE is bit-perfect, i.e. you will need to use the volume control on your amplifier/receiver (adjusting volume via the Olive ONE’s user interface will not work). Note: To play music via digital out please go to PREFERENCES > AUDIO and turn ON digital
Alternatively, you can use the built-in dual HD amplifiers and connect ONE directly to your passive speakers: You can use two unterminated speaker cables or standard banana plugs. The amplifier has an output of 2x 32W, so we recommend speakers that have at least 40W RMS.
Ethernet
The ONE can connect to your network via Gigabit Ethernet or WiFi. More about this in section 2, “Connecting to your network.” USB
The USB port currently supports backup, restore, update and recovery functionality.
Power
How do I insert my own hard drive?
Please only use the original Olive power supply included with the ONE.
Service Allows Olive to run detailed diagnostics without physically opening the unit. Please do not connect any cables to this port. Once all connections are established, touch the Power/Sleep button and the Olive ONE will boot up.
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2. Connecting to your network Olive ONE Support February 11, 2014 12:46
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You can integrate the ONE into your network via wired or wireless connection. Please go to
1. Setting up your Olive ONE
SETTINGS > CONNECTIVITY and choose one of the following options:
May 6, 2014: Manufacturing & Shipping update
Wireless (WiFi) For automatic connection via DHCP please touch the SETTINGS button and then select CONNECTIVITY > WiFi. Turn ON WiFi and select your network. Enter the password and the ONE will connect automatically to your network.
May 12, 2014: New software release available for download. May 8, 2014: How to install your own hard disk drive.
Note: It might take a few seconds until your network appears in the network list. You can click the refresh button to load the network list again.
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For a manual network connection please select the manual network setup and enter the required information, such as network name (SSID), Key (Password), IP address etc.
3. Transferring music to the internal hard disk drive (HDD) How do I insert my own hard drive? Audio playback quality 1. Setting up your Olive ONE Before setting up your Olive ONE
Wired (Ethernet) Connect the ONE via Ethernet cable to your router and choose DHCP for automatic connection:
Or choose STATIC for a manual connection with a fixed IP address. Enter the required information of your router/network setup in the entry mask:
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3. Transferring music to the internal hard disk drive (HDD) Olive ONE Support March 11, 2014 18:24
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If your ONE has a built-in HDD, you can transfer the music from your Mac or PC. There are two
1. Setting up your Olive ONE
options:
May 6, 2014: Manufacturing & Shipping update
Option 1: Using the Serial number
May 12, 2014: New software release available for download.
1.
On your ONE go to ABOUT > YOUR SYSTEM
2.
Write down the serial number (for example "1234567890"
)
3.
On a PC press the WINDOWS + R keys on your keyboard
.
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On a Mac choose GO > CONNECT TO SERVER (from the main menu on your desktop) 4.
Enter "\\ONE" (or "smb://ONE on a Mac) into to the pop-up window, followed by the last 4 digits of the Olive ONE serial number (for example "\\ONE7890"
)
5.
Click OK
Option 2: Using the IP address 1.
On your ONE go to CONNECTIVTY > WIRED (or WIFI if you are connected wirelessly). Or simply tap on the network status icon in the top left corner of your music library screen.
2.
Write down the IP address assigned to the ONE by your network.
3.
On a PC press the WINDOWS + R keys on your keyboard
. On a Mac choose GO > CONNECT TO SERVER (from the main menu on your desktop)
4.
Enter "\\IP Address" (or "smb://IP ADRESS on a Mac) into to the pop-up window (for example \\192.168.1.100)
5.
Click OK (On a Mac please connect as a "Guest")
An import folder named "Olive Music" will appear on your desktop / network environment. Drag and drop your complete music folder from your Mac/PC into the import folder and the transfer will begin. A pop-up window on your desktop will indicate the estimated time for the transfer. As soon as the music transfer has started, the ONE will start importing the transferred music automatically into its local database. Once the import is complete your music will appear in the ONE’s local music library.
4. Playing music May 6, 2014: Manufacturing & Shipping update Playing & browsing music from the built-in hard drive How to configure presentation levels on your UPnP DMS Audio playback quality
Useful Tips
We recommend using a wired Ethernet connection to transfer larger libraries. Only supported audio formats (WAV, AIFF, FLAC, MP3, AAC, Apple Lossless, Ogg Vorbis) will be imported and show up in the ONE’s local music library. Music in WAV/AIFF format does not have metadata tags and will show up as Unknown Artist/Album in the ONE’s music library. We recommend converting WAV files to FLAC on your Mac/PC before you transfer it.
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4. Playing music Olive ONE Support December 24, 2013 17:02
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The ONE allows you to play music from different sources:
3. Transferring music to the internal hard disk drive (HDD)
Internal Hard Disk Drive
2. Connecting to your network
There are two key advantages of playing music from the local HDD:
1. Setting up your Olive ONE
Faster navigation and playback due to independence from network performance, external hardware (PC/Mac/NAS), and UPnP software.
May 6, 2014: Manufacturing & Shipping update
More flexibility in browsing and arranging your music library, since the ONE manages the metadata directly.
Related articles Music Library Browse Screen 5. Finding the right music quickly 6. Playlists 3. Transferring music to the internal hard disk drive (HDD) 7. Editing Metadata May 6, 2014: Manufacturing & Shipping update
* Network connection status: White network icon confirms internet access. Red icon indicates no internet, Crossed-through icon means no network access
Play Screen
UPnP Sources To stream music from your Mac/PC/NAS, you need to share your music library using UPnP DLNA software in your network. Your UPnP library will then appear in the Sources screen:
Once you have selected your library the Olive ONE will display the music information in the UPnP library screen:
Due to the many different ways UPnP software packages provide information about a shared music library, the Olive ONE provides a standardized view to ensure maximum compatibility. You can choose to view up to three hierarchy levels of your music library. Bluetooth Sources The ONE can also access and play music from your Bluetooth enabled smartphone: 1) Select SOURCES from the Launch Bar and click on the Bluetooth icon
(or go to SETTINGS > CONNECTIVITY > BLUETOOTH). 2) Turn ON Bluetooth and wait until the status messages changes to “Initialized.” 3) Turn ON Bluetooth on your smartphone and select the ONE in the device list.
The connection is established when the status on the ONE changes to “Connected.” 4) Start music playback from your phone. The ONE’s user interface will automatically change to the play-screen and display the music currently playing. You can control playback (skip, pause/play, volume) from the user interface of your phone or the ONE.
Internet Radio The ONE comes with a hand-groomed internet radio service with stations from all around the world. Our proprietary database allows you to conveniently arrange, browse and search stations by combining key criteria such as country, genre, language, etc
Can’t find your favorite station? The ability to add your own internet radio stations is currently in the works and will be added shortly. Note: Internet radio station links must be http or mms. Currently only radio stations that use the MP3 formats are supported, not the Windows Media Format.
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5. Finding the right music quickly Olive ONE Support Unfollow
December 24, 2013 17:06
Access the search mask by tapping on the
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4. Playing music
icon.
It allows you to search your music on the built-in HDD, UPnP shared libraries (supported software
3. Transferring music to the internal hard disk drive (HDD) 2. Connecting to your network
packages only), and internet radio stations.
1. Setting up your Olive ONE
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6. Playlists May 6, 2014: Manufacturing & Shipping update How to configure presentation levels on your UPnP DMS May 8, 2014: How to install your own hard disk drive.
Simply tap on the column (metadata category) that you want to apply your search to, type in your search term and press “Search”. The music library will dynamically update based on your search term.
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6. Playlists Olive ONE Support Today at 10:58
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Creating Playlists
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6. Playlists 4. Playing music
1) Keep your finger pressed on a track or album name and select “Add to playlist” from the popup. (Note: We are also working on adding complete artists to playlists.) 2) Select the tracks you want to add to the playlist by pressing the “+” next to each track. 3) Confirm your selection by tapping on the “DONE” button.
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7. Editing Metadata 4. Playing music 8. Settings Feb 10, 2014: Quick Start Guide available for download June 24, 2014: New software release available for download.
4) Add the tracks to an existing playlist, or create a new playlist.
Editing Playlists
Keep your finger pressed on one of the tracks in the playlist and select “Delete” or “Sort” in the pop-up to delete or rearrange the sequence of tracks.
Keep your finger pressed on the name of a playlist and select “Delete” or “Rename” in the pop-up to delete or rename the playlist itself. Notes 1) Playlists are stored locally on your ONE and can contain tracks from your local HDD and/or UPnP sources.
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7. Editing Metadata Olive ONE Support Unfollow
Today at 09:01
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7. Editing Metadata
Note: This feature is currently in progress and not supported yet.
6. Playlists
To edit metadata, keep your finger pressed on the track, album or artist name and select
5. Finding the right music quickly
“Rename” in the pop-up. Select the items you want to edit by tapping on the “+” icon next to each
4. Playing music
item and confirm your selection with the “Done” button.
3. Transferring music to the internal hard disk drive (HDD)
Edit Metadata Screen
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8. Settings 3. Transferring music to the internal hard disk drive (HDD) 4. Playing music
You have the option to apply changes to the complete album. Track-specific metadata like track title, track number, and rating will not be applied. Select “Part of compilation” to make all tracks show up in a combined “compilation” folder, and not as separate artists Notes Metadata can right now only be edited for music stored on your built-in HDD. We are looking into adding metadata editing for supported UPnP software packages at a later point in time. Metadata editing is not implemented in the current software, but will be provided in the next test software update.
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8. Settings Olive ONE Support Unfollow
December 24, 2013 17:32
All SETTINGS are conveniently accessible by tapping on the
icon.
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7. Editing Metadata 6. Playlists 5. Finding the right music quickly 4. Playing music
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Playing & browsing music from the built-in hard drive May 8, 2014: How to install your own hard disk drive. 3. Transferring music to the internal hard disk drive (HDD)
Connectivity Connect your Olive ONE to your network (Wireless or Wired) and Bluetooth device.
Wireless: The Olive ONE currently supports the following wireless network encryptions: 802.11 B/G/N, WEP/WPA/WPA2
Wired: The current software version does not allow a manual setup of a wired connection. Simply connect an Ethernet cable to your ONE and it will automatically choose the wired connection on boot-up. Bluetooth
: The Olive ONE supports all smartphones with Bluetooth 2.1 (or higher) and that employ the standard AVRCP protocol for audio streaming.
System Update/Recovery
What can I do to improve the touchscreen performance?
Install the latest software update via the internet or USB. Turn on AUTO UPDATE to make your ONE automatically check for new updates. Installation will require manual approval. A system recovery should only be performed in a case of serious system malfunction. It will reinstall the operating system and delete all personal settings as well as favorites, ratings, playlists, and internet radio stations. If you have a built-in HDD, recovery will also delete all stored music. Note: The USB stick needs to be formatted in FAT32 and have at least 1GB memory for the recovery software package Backup/Restore
If you have a built-in HDD, we recommend performing a backup to an external USB HDD regularly. Simply plug in your USB HDD (with identical capacity to the built-in HDD) and START the backup. Attention: The ONE will automatically format your USB HDD and delete all preexisting data. Calibrate Screen
If the touchscreen does not work properly, we recommend performing a calibration. Simply follow the on-screen instructions. We recommend using a fine plastic stylus for the calibration. Do not use any item with a metal tip as it might damage your LCD.
Default Settings
This will reset your Olive ONE to its factory settings. It will delete all personal settings (time, alarm etc.), but will maintain your favorites, ratings, playlists, and internet radio stations. Error Logging
If you have a consistent, replicable problem with your ONE, we recommend sending us an error log:
1) Go to SETTINGS > SYSTEM > ERROR LOGGING and turn ON error logging 2) Execute the same operations that lead to the problem, until you can replicate it. 3) Turn OFF error logging 4) Upload the error log to a USB stick and attach it to your support request. If you are connected to the internet you can also upload the error log directly to the Olive server.
Note: Always turn OFF error logging if you do not need it anymore as it requires system resources and might slow down your ONE.
Preferences Language The user interface is currently available in English. Additional languages are in the works.
Time
You can either set your time manually or use the Network Time Protocol (NTP) to set your time automatically. Power & Sleep Set the POWER SAVER TIMER to determine when your Olive ONE should go into power saving mode after being idle (i.e. no music playback or user interface interactions). The ONE will turn off all key services and major power consuming peripherals (e.g. LCD). If you have a built-in HDD, the Olive ONE will continue to provide its music server capabilities. The HDD will not shut down completely and basic networking capabilities will remain active. The SLEEP TIMER defines when your ONE goes into sleep mode, even if music is being played back. One example would be to set your ONE to play music for 30 minutes before you go to bed. Sleep and Power Saving mode are identical with regard to power consumption. Note: A single tap the on the Power/Sleep button will put your Olive ONE into power saving mode. Alarm
The Olive ONE can act as your alarm clock. You can set a start and end time and a playlist to wake up to. If your playlist links to a UPnP library and network connectivity is unavailable, the Olive ONE will play a standard alarm tone.
About Your Library
Provides information about the size of your music library, number of tracks, albums, artists etc. (for local music library on built-in HDD only).
Your System
Displays key information about your Olive ONE such as software version, firmware, serial number etc.
Running Services
Shows all services and operations that are currently running in the background (e.g. music import, software update download, system check etc.)
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